Changelog 23.5

Engineering the world’s #1 HMS for independent hoteliers, one feature at a me. 2021 2022 2023 *From MODULE MODULE MODULE MODULE 21.3 22.3 21.5 21.2 23.3 23.4 23.5 23.6 23.3 23.4 23.5 23.2 22.5 Released Released Released Released Released Released Released Released Released Released Released Released REVRACCOON HOUSEKEEPING ID RACCOON RACCOON PAY 2.0 MULTI-PROPERTY BOOKING ENGINE STANDARD AND ADVANCED REVENUE REPORTS FOOD & BEVERAGE LIST Revenue Performance Insights Advanced Revenue Performance Insights GUEST SELF CHECK-OUT ROOM ALLOTMENT WHATSAPP CHAT LINK NEW INTERFACE NEW USER ROLES RACCOON LEARN MORE ENTRY STARTER PREMIUM ENTERPRISE PRICING Only the essentials 1 Upgrade of Your Choice 3 Upgrades of your Choice Unlimited Upgrades Room Allotment simplifies the booking process by offering a provisional reservaon where guests are allocated a set of rooms for a specified duraon within a given date range. It can be managed by the hotelier, the booker, or even coordinated by the guests. This system not only streamlines the organizaon of larger bookings but also allows guests and bookers to benefit from RaccoonUpsell opons and add-ons through the RoomRaccoon booking engine, enhancing revenue for hoteliers and providing a more personalized and luxurious stay for guests. WhatsApp Chat Link is an excing new addion that makes it effortless for you to stay connected with your guests, ensuring seamless communicaon at all mes. With just a simple click on any mobile contact number in our system, WhatsApp web opens within your browser. RoomRaccoon adds an extra layer of convenience to the guest experience with an online check-out feature that eliminates the need for guests to check out at the front desk. This contact-free feature allows guests to sele outstanding bills through a check-out link sent via email, saving hoteliers valuable me and enhancing the guest experience. All hoteliers with the RaccoonRev upgrade are able to create and adjust yield rules based on selected competor availability and pricing. Hoteliers can always leverage what the compeon is doing through process automaon.

allows you to scan a passport or ID for all fields to be filled during the check-in process. This Scanner will scan the Identy Document and autofill in all the appropriate fields accordingly. This gives you the ability to use the feature on the manual check-in or the online check-in. Added new user roles and permissions for enhanced security, like the following: Front-desk Supervisor: Has the same permissions as the Manager, but the user can not view account sengs. Front-desk: Has the same permissions as the Front-desk Supervisor, but the user won’t be able to remove payments or view any reports. Manager: The administrator who can view and access everything in the The old navigaon switch was no longer visible as we permanently switched to the new and improved navigaon screens for beer usability and a more streamlined look and feel. RaccoonHousekeeping is designed to fully automate housekeeping on your independent property by providing more funconality to keep you and your housekeeping team aligned with a new interacve overview, including: Maintenance features to add issues and assign them to a maintenance team member. A Lost and Found reports feature. RoomRaccoon offers independent hoteliers fully integrated payments via RaccoonPay, our nave payment terminal upgrade. RaccoonPay’s compeve rates allow hoteliers to focus on their business, not transacon costs. Seng up revenue groups will allow you to track revenue streams according to groups. The new and improved F&B list streamlines the management of breakfast, lunch, and dinner add-on requests, and dietary requirements enabling you to deliver efficient and precise food and beverage services. Facilitate seamless communicaon by effortlessly sharing daily lists with your staff or kitchen team via email or print. Get a comprehensive view of your hotel’s revenue streams with Detailed and Daily Revenue Reports, allowing you to analyze key insights. View comprehensive revenue data and track revenue against your target budget with advanced reports, including Year-on-Year Reports and Actual vs Budget Reports. Mul-property hoteliers can now adverse all their different properes on one screen in the RoomRaccoon Booking Engine. Guests can easily switch between locaons that drive more direct bookings, and beer flexibility for your guests.

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