Welcome to the Public Service Times Newsletter, where we aim to inform, engage and empower our dedicated civil servants Our objectives include sharing important updates, recognizing outstanding contributions, fostering collaboration and promoting excellence in the public service
Foreword: Second Quarter Review
Internship Programme A Success
DG's 5K Run/Walk - Over 75K Distributed
Turks and Caicos Islands Government Participates in SHRM25
Project Management Certified: Meet them
Promotions and Appointments
Stay Safe Online: Your Key Tip for Cybersecurity!
The Turks and Caicos Islands Public Service Summer Internship Programme welcomed over 100 enthusiastic high school students from across the Turks and Caicos Islands this past summer This ambitious initiative was carefully designed to empower young minds and cultivate the leaders of tomorrow by providing these students with a comprehensive experience in various aspects of the Public Service
The internship program spanned the islands of Grand Turk, Providenciales, South Caicos, North Caicos and Middle Caicos, ensuring that all High Schoolers had the opportunity to participate Throughout the program, students were placed in various government offices and departments, where they engaged in meaningful tasks that not only enhanced their understanding of the service but also allowed them exposure to various career options
transparency, and alignment with industry standards to ensure that remuneration packages reflect the value and contributions of employees
OUR CORE VALUES
INTEGRITY
We consistently do the right thing in our work.
Responsible for employee well-being, learning and development, positive relationships.
INNOVATIVE
Encourage inspiration, new ideas, and experimentation.
Our VALUES serve as the solid base upon which the six pillars, representing the walls of the house, are constructed, providing strength and direction.
Our MISSION functions as the beams, supporting the roof, which symbolises our vision—the overarching goal that shelters and guides our journey forward.
FOREWORD
I am pleased to present the fifth edition of the Public Service Times Newsletter, which highlights our progress and accomplishments during the second quarter of the 2025/26 financial year covering the period July to September 2025
The first quarter set a strong foundation for the year, with several major initiatives successfully launched, including the 2025/26 Public Service Recruitment Programme, the hosting of the 2025 Public Service Leadership Forum and the introduction of the new Public Service Roadmap and Strategic Plan for 2025–2030
These efforts were focused on modernising our public service, building leadership capacity and setting a clear direction for the years ahead
Our momentum continued into the second quarter, with three recruitment batches rolled out across the first six months of the financial year This speaks to our ongoing commitment to strengthening the public service workforce and filling critical roles with talented individuals ready to serve.
Work also progressed on refining and implementing our Public Service Roadmap and developing the new Public Service Work Plan, both of which are central to achieving our longterm strategic goals.
A particularly exciting development this quarter was the launch of the High School Internship Programme, which welcomed 100 promising students into various government departments over the summer. This initiative provided meaningful hands on experience for young people while encouraging early interest in public service careers, an investment in the future of our nation.
To our stakeholders and partners, thank you for your support and collaboration in helping us deliver better outcomes for the public
As we look forward, I encourage everyone from public officers to citizens and stakeholders, to support the implementation of our Public Service Roadmap It represents a bold and ambitious vision for transforming how we serve, with a strong focus on transparency, accountability, innovation and excellence in service delivery
Together, we are building a public service that is smarter, stronger and more responsive, one that truly reflects the needs and aspirations of the Turks and Caicos Islands
As we take stock of these achievements, I want to extend my heartfelt thanks to all public servants for your continued dedication, resilience and professionalism. Your daily efforts are the backbone of our service to the people of these islands
Deputy Governor & Head of the Public Service, TCI
Throughout the six-week programme, which concluded on August 15, 2025, students engaged in hands-on learning, mentorship and professional development
This experience was crafted to equip them with essential competencies for future careers while fostering civic responsibility.
Internship placements included, The Office of the Governor, The Office of the Deputy Governor, The Office of the Premier, Communications Directorate, Department of Motor Vehicles, Department of Mental Health and Substance Abuse, Office of the Director of Public Prosecutions, Fire and Rescue Department, Tourism Regulations Department, Department of Environmental and Coastal Resources, Dental and Primary Healthcare Units, TCI Border Force, Fisheries Department, Public Works, Planning, Statistics Authority and the TCI Sports Commission, TCI Ports Authority.
y g the Turks and Caicos Islands: the Turks and Caicos Islands National Cancer Society and United Way TCI.
The event saw unprecedented participation, with a record number of community members coming together to support these vital causes The Turks and Caicos Islands National Cancer Society received $41,450, while United Way TCI was granted $33,600.50. Both organizations play crucial roles in enhancing the well-being of our community
Ms. Lucille Lightbourne, past President of the Turks and Caicos Islands National Cancer Society, expressed her gratitude for the generous donation, highlighting its importance: “This contribution is one of the largest we have ever received. It will greatly aid our ongoing support for cancer patients in need. We are immensely thankful for the unwavering support from Deputy Governor H. E. Anya Williams and the DG's 5K for designating us as a beneficiary.”
Mr. Mark A. Fulford, Chairman of United Way TCI, added, “This donation represents more than just financial support; it embodies the spirit of community leadership coming together for a common purpose. These funds will directly contribute to our literacy and youth development programs, including our ‘Yes I Can Read’ initiative and summer enrichment camps.”
Deputy Governor H. E. Anya Williams conveyed her pride in the community's involvement, stating, “I am deeply grateful to everyone who contributed to the success of the inaugural DG's 5K Run/Walk for a Cause. This event not only raised crucial funds for exemplary community organizations but also exemplified the compassion and unity of the people of the Turks and Caicos Islands.”
We would like to extend our heartfelt thanks to our sponsors and the dedicated team that made this event possible
Ms. Claudine Ewing, CEO of United Way TCI, also shared her thoughts on the impact of the funds: y g initiatives are vital for our future, and we appreciate the community's involvement.”
PUBLIC SERVANTS ACHIEVE PROJECT MANAGEMENT CERTIFICATIONS
In a remarkable demonstration of commitment to professional development, five dedicated public servants have successfully completed their project management certification programs This achievement represents a significant step forward in enhancing their skills and expertise within the Public Service
Warmest congratulations are extended to Mr Edward Hall Jr , Mr Justin Missick, Ms Lurita Ewing, and Ms. Gabrielle Williams for earning the Certified Associate in Project Management (CAPM) certification. Applause is also in order for Mrs Rebecca Astwood for attaining the esteemed Project Management Professional (PMP) certification
The CAPM and PMP certifications reflect the commitment of these public servants to hone their skills and capabilities. These rigorous training programs equip them with essential tools to implement projects effectively within their professional careers, ensuring optimal use of resources. The knowledge gained from this training is anticipated to foster significant improvements in service delivery, promoting better project execution, enhanced teamwork and more favourable outcomes for the respective Departments
Diligence and dedication to lifelong learning and professional advancement are commendable traits of these individuals. This achievement marks just the beginning of their journey, promising a future filled with success and positive impact There is great anticipation for witnessing the beneficial influence of their enhanced project management skills in the Turks and Caicos Islands Government.
Deputy Governor and Head of the Public Service H.E. Anya Williams emphasised the importance of continuous professional development by stating, “I would like to congratulate these public servants on their remarkable success in attaining these certifications. I would also like to use this opportunity to encourage all public servants to take advantage of the opportunities available through our Professional Development Fund and Coursera. Investing in your skills not only benefits you personally but significantly enhances the service provided to the community.”
A delegation of senior executives from the Turks and Caicos Islands Government, headed by Her Excellency the Deputy Governor, Mrs. Anya Williams, recently attended the Society for Human Resource Management (SHRM) Annual Conference & Expo (SHRM25) in San Diego, California
The conference, under the theme "Learn Grow Go further in your career," featured invaluable sessions on best HR practices and strategies, new trends in AI for HR, and a host of sessions designed to strengthen executive capabilities, enhance workplace experiences, and collaborate with industry partners around the world to ensure our greatest asset, the people, are first in everything we do The delegation was also able to gather more information on SHRM examinations as they continue to prepare for certification.
Additionally, the delegation had the opportunity to meet with the CEO of SHRM, Mr. Johnny C. Taylor, to discuss ways to strengthen ties between the TCI and SHRM, including the certification of local professionals in the HR practice. The TCI delegation have been preparing for the certification process and plan to sit for the examinations in the fourth quarter of this financial year.
The conference concluded with general session featuring SHRM’s CEO and the 46th President of the United States, Joe Biden. The session featured reflections on the enduring challenges and responsibilities that come with leading across sectors, generations, and global events.
RISING STARS: CELEBRATING SUCCESS AND EXCELLENCE - RECENT PROMOTIONS AND ADDITIONS SHINE LIGHT ON TALENT AND DEDICATION
LatoyaMitchell
GlodeekaMoultrie
MichaelFrancois
JataviaHowell
MelissaHolland
TamicaProspere
AndyWilliams YaneaThomas
GarvinThomas
KechaDemusma-Chase
AlexandriaMissick
OdessaForbes
NOTABLE TESTIMONIALS INTERNS SPEAK
I was able to gain real world experience in event planning, proposal drafting, and public communication.
The most valuable aspect of my internship was gaining hands on experience while learning how laws and policies are applied in a real work environment
2025 Internship Programme
The most valuable aspect of my internship was working in a dynamic team. Collaborating with my colleagues showed me the effectiveness of sharing tasks, exchanging ideas, and finding solutions together. I gained a deep appreciation for communication, cooperation, and mutual support in achieving our goals. This experience boosted my confidence, improved my interpersonal skills, and emphasized the importance of respecting diverse perspectives in the workplace.
CONFIDENCE BOOSTER
This experience boosted my confidence, improved my interpersonal skills, and emphasized the importance of respecting diverse perspectives in the workplace
The most valuable aspect of this internship was discovering an interest that I never knew I had This is where I learned how telecommunications commission operated and how they meet the of the demands of the people and businesses in the Turks and Caicos.
Q2
Employee Relations Hub
TipsforThrivinginthePublicService
This quarter, we’re sharing some insightful tips to help you thrive in your career and maximise yourimpactwithintheTurksandCaicosIslandsPublicService
SET CLEAR GOALS:
SEEK FEEDBACK REGULARLY:
Identify both short-term and long-term career goals Writing them down makes them tangible. Regularly review and adapt these goals to stay on track and motivated.
EMBRACE CONTINUOUS LEARNING:
Don’t wait until performance reviews to seek input from your supervisors and peers Regular feedback helps you understand areas of improvement and highlightyourstrengths
With new challenges arising constantly, make it a habit to pursue professional development. Attend workshops, enroll in training programs, and Read relevant materialsthatenhanceyourskills.
By integrating these tips into your daily routine, you can cultivate a rewarding and impactfulcareerinpublicservice.
OFFICE OF THE DEPUTY GOVERNOR PRIORITY OBJECTIVES 2025/2026:
Learning and Development
Launch of a New Public Service Online Learning Management System (LMS) - September 2025. This system will broaden access to continuous professional development for all public servants.
Benefits
Contracting of Investment Management Services for TCIG Pension Fund: Aimed at ensuring the long-term sustainability of the TCI Pension Program
Procurement of Medical and Life Insurance ProvidersAugust 2025: To enhance the benefits and protection available to public servants.
Human Capital Development
Reduction of Public Service Vacancies to below 5% - year round: These systems will modernize HR processes and enhance efficiency, transparency, and accountability
Implementation of New Human Resource and Performance Management System - October 2025
In our digital world, protecting sensitive information is more critical than ever, especially within the public service. Here are three essential cybersecurity tips to help safeguard our data and maintain a secure work environment.
Phishing emails often impersonate legitimate organizations or colleagues to trick you into providing sensitive information. Always check the sender's email address closely, and look for any spelling or grammatical errors. Avoid clicking on links or downloading attachments from unknown sources If in doubt, verify with the sender through a different communication channel
Passwords & Multi-Factor Authentication
Always use strong, unique passwords for each account A good password should be at least 12 characters long and include a mix of letters, numbers, and symbols. Whenever possible, enable multi-factor authentication (MFA) for an added layer of security
Be Wary of Phishing Scams Strong
Quarterly Newsletter
Contribute to our quarterly newsletter! Share your insights and success stories with the Public Service community. Submit your articles to the Office of the Deputy Governor at publicservicetimes@gov.tc
Let's
The Government of The Turks and Caicos Islands regularly seeks qualified individuals to fill positions throughout the Public Service.
In addition to competitive salaries, government employees receive generous benefits packages, opportunities for training and development, and a stable, rewarding career.
