ISO / AS9100 Services From Do-It-Yourself With Our Templates To Full Consulting To Prepare You For Certification BMSC LLC, A Woman Owned Business • Contact Bretta Kelly Today!
You Have 3 Very Good Reasons To Call BMSC: √ Are You Ready To Simplify Your ISO9001 and/or Your AS9100 System? We Can Help With Do-It-Yourself Templates all the way to Full Certification Services. √ Are you certified and ready to simplify your ISO 9001, AS9100D, AS911C or AS9120B System? Are you ready to get help Maintaining your QMS (Internal Audits Management Reviews)? √ Need Help Maintaining Your Internal Audits or Management Reviews?
BMSC is now offering packages to come in and conduct Internal Process Audits and Facilitate Management Reviews to ensure you are effectively collecting data, measuring performance to meaningful and measureable objectives, reviewing the results of internal audits and continually verifying the effectiveness of all actions coming from your ISO 9001 and/or AS9100 System.
We Can Help! We Have Helped Over 200 Manufacturing and Service Companies. Call to Learn About our Templates - From $3500. We Also Offer Training - Call for our schedules
Contact us today BMSC, LLC bretta.bmsc@cox.net 602-445-9400 www.businessmsc.com types of safety Importance ofprecautions. Root CauseEmployees
the event an employee is safe product are more effective than √ those PutInyourself in thethat mindset that you only are aware of what they need to do to thatit happened they are and confusing that test whether an employee knowsknow the what instructed happened, why what you ∆ stay If yousafe do not ask why when investigating root cause, then mayprocedures. are going toPersonal do about itand basedProduct on what isSafety, documented while the enough producttimes is being the correcttheterminology for you safety jump to the solution of putting the new lamp in the middle of the table (assuming it in your record. made, this does not mean they do not ratio of correct to incorrect answers For example, if an auditor were to ask an fell off know the tablewhat because also theyit was needtootoclose do to so the edge). would surely improve if the ememployee “are you aware of what you do Another factor evaluating the effectiveness ployee wasisgiven clarification about that others are safe when the product here that impacts the Product Safety of crucial ∆ On the other hand, you may know that it was because of the cord, but if not of the actions taken, which is also a requirement the difference, or if the questions is completed. the finished product customers purchase?”, documented correctly then the action to prevent recurrence won’t match the for the corrective action process in the ISO 9001 were clarified to offer context. Most the employee is informed about what documented root cause and that is when the documented CAR becomes questionable. standard. A comprehensive root cause analysis or employees can recount all the difprocedures the question is referencing. Auditors have noted a pattern of failan implemented corrective action, even actions ferent recurrence safety-related procedures the Additionally, an employee could be taken redi- to prevent ure toExperience differentiate between Product Audit are meaningless if the rected from a clear miscommunication, company requires with asked and Personal Safety when interviewed. effectiveness of the corrective actionease; isn’t if evaluated example we would be action “what toprocedures plainly about Product Safety and what • InMany times when auditing actions ofana company find the a presentation at the corrective Aerospace at a later date. Evaluating the actions we take allows take place to keep the product safe after they do about it, an individual prevent recurrence does not match the root cause, or that the root cause looks like it Users Group recently about the new us to determine if the problem is resolved, or may if the was not in depth (didSafety not askrequirements, why enough times). its been shipped?” not know that there is aAterm for company requires a different solution. successful AS9100 Product safety-procedures that keep other corrective action should be the intention of every auditors were instructed to make • observations Once the CAR for owner is interviewed, say “we did this and that, and found company, opposed to a corrective action that only safe. a one-time errorthey and usuallyThis direct line of questioning would al- aspeople out this and that…., and that is why we decided on the action we did” – The auditor’s exists to satisfy an auditor. any further confusion about Personal low the employee to differentiate making reaction is usually “why didn’t you write that down?” The only way to prevent this issue and Product Safety would result in a safe product from staying safe while Every problem should be met with the intention to as an employer or an employee is to a non-conformance. In my opinion, a product is being made. Since many Summary solve it, and to make sure it does not happen again. become familiar with the differences this is not an example of auditing for products have numerous stages thatSince take not every problem offers a permanent solution, between Product Safety and Personal seeking out a non- a corrective place before √ conformity, The keyit toiseffectively documenting action iscompletion, to always go the backindividual it is also important to check to make sure the conflict conformance. Safety, periodically. and to become as familiar as being could instead recount and look at your action to prevent recurrence then go back questioned to the root cause and ensure did not resurface Rather than simply can awith of corrective both of the processes that make the final product that there is a direct relationship. reacting tothey an issue, wellexamples thought out them. safe, without regard to their safety or should be put in place, giving companies what Questions that require knowledge action they need to measure effectiveness and improve upon their fellow employees’ safety. about the actual process of making a √ If there is no direct relationship between the action to prevent recurrence and the root cause you must add information to the record so that it is clear.
past errors.
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