Sarah Zhao - Barfoot & Thompson Epsom

Page 1


AUCTION SELLS FOR $50,000 ABOVE RESERVE

SARAH ZHAO SHARES WHY AUCTIONS WORK

ZHAO

“MORE THAN JUST AN AGENT, A TRUSTED FRIEND”

4 6 8

Sarah Zhoa, more than an Agent, a trusted friend

How Sarah builds relationships that last beyond the sale. For Lucy, who sold her family home with the help of Sarah Zhao from Barfoot & Thompson Epsom, the process was not just about selling property—it was about receiving personal care.

Beyond Basic Marketing

When it comes to selling a home, first impressions matter, and presenting a property in its best light requires a well-coordinated approach. Sarah shares her approach to marketing.

Auction Sells for an Extra $50,000

In today’s fluctuating environment, finding the right real estate agent is crucial to navigating the complexities of the market. We reveal why Auctions are proving a winner.

Organised Selling Stress Free

Selling a home is one of life’s biggest transitions. Between staging, open homes, and the final auction, it’s easy to feel overwhelmed by the countless details that need to be managed. For most people, the process can feel daunting, with each day bringing new responsibilities.

Selling in Today’s Market

In today’s market, finding the right real estate agent is crucial to navigating the complexities of the market. A dedicated, hands-on agent who understands the nuances of the current landscape can make all the difference in securing the best possible outcome.

Staging Succeses

When selling a home, first impressions are everything. Staging plays a vital role in making a property look its best, appealing to buyers by highlighting its potential.

Zhao’s

How to sell your home in the current market

Hello. My name is David Kelly, and I am the branch manager at Barfoot & Thompson Epsom

Welcome to our latest magazine, where we proudly feature one of our exceptional agents, Sarah Zhao.

In today’s market, finding the right real estate agent is more critical than ever. Sellers need someone who not only understands the complexities of the current landscape but also brings a personal, hands-on approach to every transaction. This is where Sarah stands out.

Sarah’s commitment to her clients is truly exceptional.

She’s known for her relentless dedication, going above and beyond to make sure her clients feel supported and informed throughout the entire process.

When challenges arise, Sarah doesn’t hesitate to jump in—whether it’s arranging maintenance, coordinating schedules, or even helping with the small but significant details like moving logistics.

Her approach isn’t just professional; it’s personal, ensuring her clients can navigate the often-stressful selling process with confidence.

Our clients’ testimonials speak to Sarah’s unique qualities. They mention how she keeps them “in the loop” at all times, always communicating openly and providing updates every step of the way.

Sarah’s persistence and expertise, especially in high-pressure situations like auctions, make her an invaluable asset. In today’s market, where buyers can be hesitant, her determination to secure the best possible outcomes sets her apart.

Sarah’s deep local knowledge, extensive network, and unwavering dedication ensure her clients achieve success, regardless of market challenges.

If you’re considering selling your home, I highly recommend Sarah Zhao. She’s not just a skilled real estate agent; she’s a committed partner who will work tirelessly to help you achieve your goals.

We are fortunate to have Sarah Zhao on our team here at Barfoot & Thompson Epsom, and I am confident that her expertise, coupled with her passion for helping her clients, will make a real difference for you.

David Kelly, Branch Manager Barfoot & Thompson Epsom

SARAH ZHAO MORE THAN JUST AN AGENT: A TRUSTED FRIEND

HOW SARAH BUILDS RELATIONSHIPS THAT LAST BEYOND THE SALE

For Lucy, who sold her family home with the help of Sarah Zhao from Barfoot & Thompson Epsom, the process was not just about selling property—it was about receiving personal care and attention through every step.

A Personal Connection Beyond the Sale

For Lucy, selling her home meant more than just moving out. It was about saying goodbye to 13 years of memories, and Sarah was there for her every step of the way. Lucy recalls Sarah’s deep involvement throughout the sale, not just as an agent but as a friend. “She was really wonderful. Anytime I needed her, I could just send a text message saying, ‘I’m really stressed about this,’ and she would come over to help,” Lucy said.

Sarah’s support was consistent and hands-on, making Lucy feel understood and reassured during the process. “Sarah wasn’t just an agent, she became a close friend,” Lucy explained. This level of care is something Lucy treasures, and it helped make the selling process more bearable during emotional and stressful moments.

Going Above and Beyond

Sarah’s approach went far beyond the typical real estate services. When Lucy’s moving van didn’t turn up on moving day, Sarah didn’t hesitate to step in. “Sarah knew someone, and she got them there. She even did the vacuuming before I left because I was quite emotional. I’d been in

that house for 13 years, and it was hard for me to go,” Lucy recalled.

This moment epitomizes the extra mile Sarah is willing to go to ensure her clients are not just satisfied with the sale but also supported in their personal transitions. Lucy adds, “Even when the maintenance people came, because they were all Chinese workers and I had trouble communicating, Sarah said, ‘Don’t worry, I’ll come over and help you speak to them.’” It’s clear that Sarah’s involvement didn’t stop at selling the home—she made sure Lucy’s transition was smooth at every level.

Another Testimonial of Sarah’s Commitment

Lucy’s experience is not unique. Sarah’s dedication to her clients has been highlighted by many others. Shawn Oliver, a vendor who worked with Sarah, shared his own experience: “I am writing to wholeheartedly recommend Sarah for her exceptional real estate expertise. Despite not being my listing salesperson, Sarah demonstrated remarkable professionalism and dedication in assisting with the sale of my house, which had been on the market for an extended period,” Shawn explained.

Shawn’s story emphasizes Sarah’s tireless work ethic, even when she wasn’t the primary agent responsible for the listing. “She went above and beyond, supporting us during the building inspection, facilitating communication with lawyers,

and ensuring that everyone involved was happy and engaged throughout the process. Thanks to her relentless efforts, Sarah successfully closed the deal in just two days,” Shawn added.

These testimonials show that Sarah’s dedication to her clients goes beyond just making a sale. She is committed to ensuring that her clients feel supported and confident throughout the entire process.

The Power of Reassurance

One of Sarah’s greatest strengths, according to Lucy, was her ability to provide calm and steady reassurance during moments of stress. “She would call and say, ‘Don’t worry, calm down. I’m going to sort it out,’” Lucy said. Whether it was last-minute issues or minor bumps in the road. Sarah’s presence made Lucy feel secure.

Sarah’s commitment to helping her clients on a personal level didn’t end with phone calls. She was always willing to take extra steps to ensure her clients felt supported. “Sometimes she would just ask, ‘Do you want to go for a coffee?’ when she sensed I needed a break. She really understood what I was going through,” Lucy shared.

Building Lifelong Relationships

By the time the sale was completed, Lucy and Sarah had formed a bond that went far beyond a typical agent-client relationship. “We’ve secured a very close friendship with Sarah. Not just from the

point of a professional real estate agent, but as a close friend,” Lucy said. This lasting friendship is a testament to the way Sarah works—she doesn’t just close deals; she builds relationships that last beyond the sale.

Shawn Oliver’s testimonial echoes this sentiment. “I couldn’t be more pleased with her service and would recommend her wholeheartedly,” Shawn concluded, speaking to the trust and satisfaction Sarah fosters in her clients.

A Real Estate Agent Like No Other

Sarah Zhao is not your average real estate agent. Her ability to combine professionalism with personal care and commitment sets her apart in the industry. Whether it’s helping with moving day challenges or facilitating communication between multiple parties, Sarah makes sure her clients feel supported in every way possible.

Lucy’s experience shows that Sarah Zhao goes beyond what is expected of a real estate agent. Her hands-on approach, combined with a deep sense of personal care, helps make the challenging process of selling a home feel smoother and more manageable.

As Lucy said, “Sarah’s always there for you, from the start to the finish,” making her the ideal choice for those looking for more than just a business transaction in their real estate journey.

For anyone considering selling their home, Sarah Zhao offers more than just real estate expertise—she offers a personal connection and a commitment to seeing her clients through every aspect of the process.

AUCTION EARNS EXTRA $50,000

Why Auction Your Property with Sarah Zhao from Barfoot and Thompson Epsom?

When it comes to selling property, choosing the right agent and sales method is vital to getting the best results. Sarah Zhao from Barfoot and Thompson Epsom has earned a reputation as a stand out agent who approaches each sale with unmatched dedication, skill, and care.

Her recent work with Bronwyn Macleod, who bought a property in Epsom and sold one in Royal Oak, illustrates why listing with Sarah, particularly through auction, is a smart choice for any vendor.

1. Personalised and Comprehensive Support

Sarah is committed to providing tailored support for every client, no matter how complex their needs. When Bronwyn was selling her property from overseas, Sarah handled all the details—from finding the right property to managing the auction sale.

“The key message I’d like to convey,” says Sarah, “is my unwavering commitment to taking my clients’ needs as my own, often going the extra mile to ensure their satisfaction.”

Lucy, who worked with Sarah and achieved an impressive $50,000 above expected sale price, adds, “She always kept us in the loop, calling us, calling my Mum from overseas during the auction to let us know how it was going.” Lucy appreciated how Sarah’s communication extended beyond the typical call.

“Communication is part of her package—always calling, always texting, explaining how the auction is going to go.” This dedication to keeping clients informed and feeling supported is central to Sarah’s service approach.

2. Market Expertise and Skillful Auction Strategy

A knowledgeable agent can make a significant difference at auction, especially when market competition is strong. Sarah’s skill in managing the auction process and her deep understanding of buyer behaviour helped Lucy reach a $50,000 higher sale price than initially expected.

Sarah explains, “I provide accurate and comprehensive information so my clients feel in control and can make informed decisions.”

Lucy recalls, “She told us how the auction would go and kept us updated about which buyers were interested and those who weren’t. She’d come and tell us who was interested, price wise, how it would go.”

This insight gave Lucy and her family the confidence they needed throughout the sale. With Sarah’s guidance, Lucy’s auction attracted multiple bidders, creating the competitive environment necessary to achieve top results.

3. Empathy, Understanding, and Professionalism

Selling a property is often an emotional journey, and Sarah approaches each sale with sensitivity and patience. “Selling a house can be a very emotional journey for families,” she explains. “Empathy, understanding, and patience are essential.

My goal is always to guide my clients through the process with care, making the experience as smooth and stress-free as possible.” This care was evident in her work with Bronwyn, as she navigated long-distance challenges and kept her family updated every step of the way.

This level of attentiveness and emotional support was also appreciated by Lucy,

who says, “She was very good about explaining the process, especially to my Mum who was overseas. Sarah’s calm and reassuring manner was just what we needed during the sale.”

Why Auction Your Home with Sarah?

Sarah’s choice of auction as the method for both Bronwyn’s and Lucy’s properties showcases her understanding of how to maximize exposure and sale price. Auctions bring urgency and competitive energy, which Sarah expertly leverage’s. With a strong crowd of interested buyers, Sarah guided Lucy’s auction to a successful conclusion, exceeding their expectations by a wide margin.

For anyone considering selling, working with Sarah Zhao through Barfoot and Thompson Epsom offers a unique combination of personal support, expert market knowledge, and a sensitive, understanding approach.

Her clients stay informed, feel empowered, and gain the confidence they need to make their best decisions. For a smooth and successful auction experience, Sarah Zhao is the agent you can trust, guiding you every step of the way with skill and care.

HOW TO SELL IN TODAY’S MARKET

The Right Agent for Today’s Market: Why Sarah Zhao’s Hands-On Approach is Perfect for Challenging Times

The real estate market can be unpredictable and often presents a set of unique challenges for both buyers and sellers. In today’s fluctuating environment, finding the right real estate agent is crucial to navigating the complexities of the market. A dedicated, hands-on agent who understands the nuances of the current landscape can make all the difference in securing the best possible outcome. Sarah Zhao of Barfoot & Thompson, Epsom, has proven time and again that she is the right agent for today’s market, providing her clients with a seamless experience marked by her personal touch, deep market knowledge, and tireless effort.

Navigating a Tough Market

In challenging market conditions, many sellers face uncertainty. Whether it’s fluctuating property values, buyer hesitancy, or even the stress of auction day, having an agent who remains calm under pressure is essential. For Lucy, the decision to work with Sarah was the key to overcoming these challenges. “People need that personal attention with a real estate agent,” Lucy explained. “It’s tough selling in this market, but Sarah gave us the assurance that she would do everything she could to get the right result for us.”

From the outset, Sarah demonstrated an unmatched dedication to ensuring Lucy and her family felt supported during the sale. In a market where agents are often stretched thin, Sarah’s personalized

approach stood out. “Back in the day, when we sold a property in Brisbane in the 80s and 90s, we had quite a sleazy agent who didn’t really care,” Lucy recalled. “But Sarah was the opposite. She did all the maintenance, got things organized, and knew the right people to help us with everything, from the painters to the movers.” It’s this hands-on approach that makes Sarah the ideal agent for today’s market. While other agents might focus on quick transactions, Sarah is dedicated to providing a tailored experience, ensuring every aspect of the sale process is handled with care.

Relentless Dedication

For Lucy, one of Sarah’s most notable qualities was her perseverance in the face of a difficult market. In an environment where many homes struggle to sell at the desired price, Sarah’s determination ensured that Lucy’s home received the attention it needed. “If anything went wrong, and we couldn’t get the right price, Sarah was like a dog with a bone,” Lucy said. “She would keep going and going until we could negotiate the price we wanted.” This dedication wasn’t just about persistence; it was about Sarah’s ability to handle tough negotiations with grace and expertise. Lucy appreciated how Sarah consistently kept her informed throughout the process. “Sarah’s communication was constant. We were never left in the dark. She was always texting or calling to let us know what was happening,” Lucy said. In a market where deals can be fragile, Sarah’s ability to keep both sellers and buyers engaged and updated was critical to the successful sale.

Expertise in the Auction Process

In today’s real estate market, auctions are often a high-pressure environment where both buyers and sellers can feel overwhelmed. Sarah’s expertise in managing the auction process stood out to Lucy and her family. “At auction, Sarah kept us in the loop the whole time,” Lucy recalled. “She even had my mum on the phone from overseas while it was happening, so everyone was informed.” This level of detail and communication is what sets Sarah apart from other agents. She takes the time to ensure that every stakeholder, no matter their location, feels included and confident in the process. When the auction didn’t yield the desired result, Sarah didn’t give up. She immediately went to work negotiating with other interested buyers and secured the right price for Lucy and her family. “It’s her ability to handle those stressful moments with a calm and reassuring presence that really makes her special,” Lucy said.

Another Client’s Perspective

Lucy’s experience with Sarah’s dedication and personal approach is echoed by many of her other clients. Shawn Oliver, who worked with Sarah to both buy and sell properties, shared his perspective: “I recently bought a property in Epsom and sold one in Royal Oak. My salesperson was Sarah Zhao of Barfoot & Thompson, Epsom. I was so impressed with her honesty and professionalism in all aspects of the process, from her dogged chasing up of listings for me, to her sensitive and friendly treatment of the various vendors and buyers, and then the expertise and

Sarah was like a dog with a bone,” Lucy said. “She would keep going and going until we could negotiate the price we wanted.”

intelligence she brought to auction.” Shawn’s testimonial speaks volumes about Sarah’s integrity and hard work. He continues, “At all times, I was kept in the loop, and her manner was always calm and reassuring. I cannot recommend her highly enough.” This endorsement reflects the same qualities that Lucy appreciated in Sarah—her calmness, her commitment to communication, and her determination to see the process through successfully, even in tough market conditions.

The Right Agent for Challenging Times

The current real estate market demands an agent who can provide personal attention, stay connected with clients, and push forward even when the process becomes difficult. Sarah Zhao embodies all these qualities and more. For sellers like Lucy and Shawn, Sarah’s ability to combine market expertise with a personal, hands-on approach has made all the difference in achieving a successful sale.

Lucy’s final recommendation sums it up best: “She would be the best real estate agent to work with because if anything went wrong, she’d keep working with you until you got the price you wanted. Even in tough markets, she never gave up.”

In times when selling a property can feel more stressful than ever, Sarah’s hands-on approach ensures that her clients are not only informed but reassured every step of the way. She’s not just an agent who understands the market—she’s an agent who understands her clients, making her the perfect choice for anyone looking to sell their home in today’s challenging environment.

BEYOND BASIC MARKETING

A Hands-On Approach with Professional Marketing Prowess From Repairs to TV Ads, Sarah Zhao Does it All

When it comes to selling a home, first impressions matter, and presenting a property in its best light requires a well-coordinated approach. In a market where each detail can make a difference, Sarah Zhao of Barfoot & Thompson Epsom ensures her clients’ homes stand out. Through her hands-on involvement and strategic marketing initiatives, Sarah gives every property she represents the attention it deserves, going beyond the conventional approach.

BRINGING A PROPERTY TO LIFE

For Lucy, who recently worked with Sarah to sell her family home, Sarah’s approach was nothing short of transformable. From the beginning, Sarah took charge of making the property look its absolute best, coordinating a full range of services to bring out its full potential. “The quality of her work was fantastic,” Lucy recalls.

“She organized painting, exterior washing, garden maintenance—there was thorough cleaning, and all of this took place within two to three weeks.”

These preparations were essential to making Lucy’s home ready for viewings, and Sarah’s attention to detail ensured that every aspect was carefully managed. “She would call us and say, ‘Okay, you want to get some painting done? You want the house to look good before the open home?’ She would have people on the job within seconds,” Lucy shared. This hands-on coordination was crucial in preparing the home to meet

the demands of the market and create the best possible experience for potential buyers.

PROFESSIONAL STAGING AND PHOTOGRAPHY

One of Sarah’s stand out strategies is her commitment to high-quality staging and photography, both of which play a pivotal role in marketing a home effectively. With her extensive network of professional contacts, Sarah coordinated every aspect to enhance the property’s visual appeal. “She organized someone to take photos and video, and also brought in a staging lady to make the house look perfect for showings,” Lucy explained.

This staging didn’t just involve simple adjustments; it was a complete transformation. Sarah worked closely with Lucy to arrange furniture and decor in a way that showcased the property’s strengths while keeping the space livable for Lucy and her family. “The staging was very good, and the lady that works with Barfoot was really good. She showed us how to keep things neat and make the room look better with small, subtle changes,” Lucy recalled. These details may seem minor, but they had a big impact, creating an environment that appealed to potential buyers and made the home stand out in a competitive market.

EXPANSIVE MARKETING FOR MAXIMUM EXPOSURE

Sarah’s marketing strategy is comprehensive and tailored, using every tool available to ensure a property reaches its ideal audience. For Lucy’s property, this involved a multifaceted approach that included everything from flyers to targeted online ads. But what set Sarah apart was her reach into specialized media outlets to attract specific buyers.

“She organized a TV marketing segment on Chinese TV,” Lucy mentioned. This addition provided unique exposure for the property, reaching buyers who might not have otherwise considered it.

Sarah’s approach to marketing reflects her understanding of the community and the

potential buyer demographics, ensuring that the home was seen by a wide and relevant audience. “She’d printed off all the different house cards and the sign outside the front,” Lucy added. Her dedication to utilizing diverse marketing channels highlights her commitment to getting the best possible outcome for her clients.

ALWAYS THINKING AHEAD

One of the most valuable aspects of Sarah’s marketing strategy is her ability to adapt and provide suggestions without overwhelming her clients. “She was always coming over and saying, ‘Just try this, or just try that,’ but not putting pressure on us at the same time,” Lucy shared. Sarah’s gentle guidance helped Lucy feel involved and informed while allowing Sarah’s expertise to shape the final outcome.

This approach ensured that Lucy and her family had ample time to prepare, and it gave Sarah the flexibility to make adjustments based on market feedback and buyer interest. “She always gave us enough notice for things, so we knew how long we had to get ready,” Lucy noted. Sarah’s forward-thinking approach allowed her to adjust quickly

“One of Sarah’s stand out strategies is her commitment to high-quality staging and photography, both of which play a pivotal role in marketing a home effectively.”

to ensure that the property was always presented in its best light.

MORE THAN JUST MARKETING

Sarah’s coordination efforts and marketing expertise go beyond simple strategy; they are a reflection of her deep commitment to her clients’ success. Lucy’s experience shows how Sarah brings a unique blend of hands-on management and strategic marketing prowess to every property. She ensures that each step of the process is seamless, from repairs and staging to high-quality marketing campaigns that maximize exposure.

For Sarah, selling a property isn’t just about listing it; it’s about presenting it with professionalism and a personal touch that sets her clients apart from the competition. Lucy’s story demonstrates how Sarah’s combination of coordination, staging, and marketing expertise creates a powerful selling strategy that consistently yields excellent results.

For any seller looking to make their property shine, Sarah Zhao is an agent who delivers not only with skill but with dedication.

STRESS FREE ORGANISED SELLING

Selling a home is one of life’s biggest transitions. Between staging, open homes, and the final auction, it’s easy to feel overwhelmed by the countless details that need to be managed. For most people, the process can feel daunting, with each day bringing new responsibilities.

This is where having a detail-oriented real estate agent can make all the difference, and for Lucy, Sarah Zhao of Barfoot & Thompson Epsom was just that agent. Sarah’s dedication to keeping her clients organized and informed at every step turned what could have been a stressful experience into a seamless process.

A Well-Organized Plan from Day One

From the very beginning, Sarah’s approach was methodical and reassuring, ensuring that Lucy and her family were prepared for every stage of the selling process.

“Sarah would print out a calendar for us at first and tell us when everything would happen,” Lucy recalls. “She’d lay out when

the auction would be, when we had to do the staging, and when we wanted things done by.” Having this clear time-line allowed Lucy to feel in control, knowing exactly what needed to happen and when.

Sarah’s organizational skills didn’t stop at the time-line. She anticipated potential obstacles and ensured the family had backup plans in place, even for long settlement periods.

“There was also a long settlement for the house we’re in now, just in case we weren’t able to sell the property in time,” Lucy explained. With Sarah’s careful planning, Lucy and her family never had to worry about being blind-sided by unexpected issues.

A Calendar for Every Detail

One of Sarah’s greatest strengths is her proactive communication. Selling a home involves multiple viewings and open homes, and keeping track of each can be overwhelming. But with Sarah, every detail was covered, allowing Lucy to focus

on her daily life without stress. “Sarah had it all planned out,” Lucy said. “She sent us a calendar ahead of time, so we knew exactly what was going to happen. We were organized, and it wasn’t just going to be a shock where we had to do something last minute.”

By providing this calendar, Sarah helped Lucy avoid the chaos of last-minute preparation, a common struggle for many sellers. Instead, Lucy and her family had the luxury of preparing gradually, knowing they were always one step ahead. This approach helped the family maintain balance, even with the usual demands of family life, work, and moving preparations.

Flexibility That Made All the Difference When Selling

Selling a home while living in it comes with unique challenges, especially for families. For Lucy, the process involved balancing open homes with the everyday demands of a household. Sarah’s planning helped them navigate these complexities without disrupting their routine.

81B Empire Road, Epsom
Sold by Sarah Zhao

“She told us exactly how many open homes there would be and let us choose the days that worked best for us,” Lucy noted. Sarah’s flexibility allowed Lucy to decide between weekend or weekday showings, ensuring the family felt comfortable throughout the process.

The care Sarah took to tailor the schedule to the family’s needs speaks volumes about her commitment to her clients. She didn’t just offer guidance; she offered options that worked around their lifestyle, demonstrating her sensitivity to the challenges that come with selling a home.

Real estate is my passion and I enjoy helping people find the perfect home or investment property.

I begin by building a comfortable rapport, listening carefully to my clients’ needs and tailoring my approach accordingly.

I then work tirelessly to make things happen. I am professional, enthusiastic and extremely results-driven and my aim is to be there for the entire real estate journeyany questions, my clients just have to ask.

I highly recommend Sarah Zhao for your selling journey, her meticulous attention to detail, coupled with her unwavering commitment to excellence, sets Sarah apart as an exceptional real estate agent. - Leo

Perhaps the most valuable service Sarah provided was peace of mind. Her meticulous planning and constant communication kept Lucy and her family in the loop, ensuring they were prepared and reassured at every stage of the process. “Sarah made sure we were organized from start to finish,” Lucy said. This level of support allowed the family to focus on moving forward while Sarah handled the details. In a market where selling a home can feel overwhelming,

Sarah’s dedication to staying organized and maintaining open communication provides an invaluable advantage.

Sarah’s approach enables her clients to navigate the process with confidence, knowing they are in capable hands. For anyone looking to sell their home, Sarah Zhao’s ability to keep things stress-free and meticulously organized is a service that truly sets her apart.

Bronwyn Macleod comments on the recent sale of her home in Royal Oak. “I recently bought a property in Epsom and sold one in Royal Oak. My salesperson was Sarah Zhao of Barfoot and Thompson Epsom. I was so impressed with her honesty and professionalism in all aspects of the process. From her dogged chasing up of listings for me to her sensitive and friendly treatment of the various vendors and buyers and then the expertise in intelligence she brought to auction. At all times I was kept in the loop and her manner was always calm and reassuring. I cannot recommend Sarah highly enough! “

SARAH ZHAO

STAGING SUCCESS & VIP VIEWINGS:

When selling a home, first impressions are everything. Staging plays a vital role in making a property look its best, appealing to buyers by highlighting its potential. For real estate agent Sarah Zhao of Barfoot & Thompson Epsom, staging isn’t just about furniture placement or decoration—it’s a strategic tool that, combined with VIP viewings, attracts the right buyers and maximizes the appeal of every property. Sarah’s approach, as experienced by Lucy, goes beyond standard practices, creating an atmosphere that turns interest into multiple offers.

Transforming Spaces with Staging

Lucy, who worked with Sarah to sell her family home, witnessed first-hand the transformative power of Sarah’s staging strategy. Right from the start, Sarah involved her trusted staging expert, who made small but impactful changes that elevated the look and feel of Lucy’s home. “The staging was very good,” Lucy shared. “The lady that works for Barfoot, called Ling, she was really good. She worked within our own home and would say, ‘Okay, we’re going to keep the table this way because it helps keep the floor clear during viewings.’”

This level of detail extended to how the family used their space between showings. Lucy appreciated the staging expert’s practical advice, which helped them manage their day-to-day life in the house without disturbing the setup. “Ling showed us how to keep things neat and

How Sarah Zhao Maximizes Your Property’s Appeal with Personal Touches

make the room look better with small, subtle changes,” Lucy explained. These thoughtful adjustments, while minor, made a big difference, enhancing the home’s appeal to buyers and creating a welcoming atmosphere that impressed everyone who stepped inside.

VIP Viewings and Morning Teas

To create even more interest, Sarah arranged exclusive VIP viewings and morning teas for potential buyers, providing a unique experience that went beyond traditional open homes. “Sarah went the extra mile with exclusive viewings and morning teas,” Lucy shared. “She was always calling to let us know in advance, saying, ‘Okay, this is going to happen. Are you okay with the morning tea?’ She always made sure we were prepared and comfortable.”

These morning teas offered a welcoming environment for buyers, allowing them to see the property in a relaxed, social setting. While most agents might focus on standard open houses, Sarah’s approach allowed serious buyers to view the home in a more intimate way. For Lucy, this added a layer of professionalism and created an appealing setting that helped potential buyers feel more connected to the property.

Flexible Approach to Open Homes

Balancing these events with the family’s routine was no small task. Lucy, who was still working from home with two teenagers, appreciated Sarah’s flexibility and careful coordination.

“We’d have about 50 people in the house for these events,” Lucy said. “I thought, ‘Oh no, I’d better find somewhere else to go!’ But it was really good, and we needed that kind of marketing to get the house sold.”

A Competitive Edge in the Market

Sarah’s commitment to staging and her strategic use of exclusive viewings gave Lucy’s property a distinct edge in the competitive market. Through her meticulous approach, Sarah created an experience that appealed directly to serious buyers, allowing them to envision themselves in the home without the distractions of a crowded open house. Her thoughtful staging, combined with these VIP events, showcased the home’s potential and helped set it apart from other properties.

Lucy’s experience highlights Sarah’s ability to handle every detail with care, providing clients with peace of mind and exceptional results. For those looking to sell their home, Sarah Zhao’s approach to staging and VIP viewings is more than just a service—it’s a strategy that delivers tangible results. As Lucy put it, “Sarah’s approach was really good for us and definitely helped us get the right buyers interested.”

CONNECTIONS Well-Connected and Market Savvy

HOW SARAH ZHAO LEVERAGE’S HER NETWORK TO GET THE BEST RESULTS

In the world of real estate, connections are invaluable. They often make the difference between a swift sale at the right price and a property that lingers on the market. A well-connected agent understands the local landscape and has the network to connect the right buyers with the right homes.

Sarah Zhao of Barfoot & Thompson Epsom embodies this approach. With her deep roots in the community and years of real estate experience, Sarah has built a reputation as a market savvy agent who knows how to get results. Lucy, a recent client, saw first-hand how Sarah’s local knowledge and extensive network played a pivotal role in her home sale.

Leveraging Local Knowledge

From the start, Lucy was impressed with Sarah’s understanding of the local market and her ability to connect with just the right people. “She really knows a lot about this suburb, Epsom, and especially the double grammar zone,” Lucy explained. “She’d always say, ‘I know someone who can help with this,’ and she meant it.”

Sarah’s familiarity with the area extends beyond just property values and trends; she knows the ins and outs of what each neighbourhood offers and, more importantly, who would be interested.

Sarah’s knowledge of the Epsom market helped Lucy feel confident about her home’s unique appeal. From families drawn to the top schools to professionals seeking convenient amenities, Sarah knew exactly which types of buyers would see

the most value in Lucy’s property. “In real estate, it’s not just about knowing the market; it’s about knowing the people,” Sarah shared. “Each neighbourhood has its own character, and finding the right match is part of the job.”.

A Network Built on Trust

What sets Sarah apart is that her connections aren’t just professional contacts—they’re personal relationships she has cultivated over many years. Before she entered the real estate field, Sarah worked as a local pharmacist, a role that allowed her to build lasting relationships based on trust and care. “She was a local pharmacist for many years before becoming a real estate agent,” Lucy noted. “So she knows people on a personal level as well.”

Sarah’s background as a pharmacist gave her the skills to listen carefully, understand people’s needs, and connect with them on a personal level—traits that have transferred seamlessly into her real estate career. “When you’re a pharmacist, people trust you with their concerns and their questions, and you become a part of their lives in a way,” Sarah said. “It’s the same in real estate. I want my clients to feel that they’re in good hands, and my relationships with people in the community help make that happen.”

Connecting with the Right Buyers

Sarah’s network and personal touch have been instrumental in helping her connect sellers with serious buyers. During Lucy’s home sale, Sarah’s connections came into

play at just the right times. “She knows people who are serious buyers in the area,” Lucy recalled. “And when she had conversations with them, she was very knowledgeable about what they’d be interested in.”

Sarah’s understanding of her buyers’ needs meant that her marketing efforts were always focused and efficient. She knew exactly who would be interested in Lucy’s property, and she took the time to reach out to them directly. “Her rapport with people she talks to on the phone—that’s something she’s developed over years,” Lucy said. “It really made a difference in getting the right buyers to take a look.”

A Competitive Edge for Sellers

For sellers like Lucy, Sarah’s local connections and market insight provide a distinct advantage. Sarah’s network is more than just a list of contacts—it’s a web of relationships that she has built with care and professionalism, allowing her to tailor her marketing and outreach to each unique property.

“When you’re selling in a market like this, you need an agent who knows more than just the basics,” Sarah explained. “It’s about finding the right people who will see the value in your home, and that comes from having genuine connections.” Her ability to connect the right buyers with the right properties, coupled with her local knowledge, ensures that her clients achieve the best possible outcomes.

For anyone looking to sell their home,

Sarah Zhao’s expertise and network offer invaluable support. Lucy’s experience highlights just how much of a difference it can make to have a well-connected, market savvy agent who truly understands the community.

“Sarah’s connections and knowledge were a huge help to us,” Lucy said. “She’s really someone who knows the market and knows the people.”

SARAH ZHAO

Finally an agent who is honest, trustworthy and knows how to sell property so that both buyer and seller win!

For clients of Sarah Zhao, a seasoned real estate agent with Barfoot & Thompson Epsom, it’s clear that her blend of market knowledge, local connections, and exceptional client care make her the go-to agent in Auckland’s competitive market. Sarah’s impressive track record of sales reflects not only her commitment to excellence but also the invaluable connections she’s cultivated within the community. Her clients consistently experience outstanding outcomes, and her recent property sales are a testament to her dedication and expertise.

A History of Success

In 2024 alone, Sarah facilitated numerous property sales, each reflecting her commitment to achieving the best results. Key sales include 81B Empire Road, Epsom, sold for $1,880,000, and 2/21 King Edward Avenue, Epsom, which reached a remarkable price of $2,300,000. Additionally, Sarah’s skills were instrumental in securing a sale for 100 B Lake Road, Northcote, which sold for $1,415,000 in May, and 50A Rukutai Street, Orakei, which closed at $1,475,000 in June.

Sarah’s clients consistently emphasize her dedication, professionalism, and attention to detail. One client, Bronwyn Macleod, praised Sarah for her skillful handling of her property transactions in Epsom and Royal Oak: “I was so impressed with her honesty and professionalism in all aspects of the process, from her dogged chasing up of listings for me to her sensitive and friendly treatment of the various vendors and buyers,” Bronwyn Macleod shared.

Unmatched Professionalism and Client Support

Sarah’s ability to work tirelessly for her clients, ensuring their satisfaction even under challenging circumstances, is frequently highlighted in testimonials. Shawn Oliver, a vendor, shared how Sarah’s unwavering efforts made a difference in his sale. “Sarah went above and beyond, supporting us during the building inspection, facilitating communication with lawyers, and ensuring everyone involved was happy and engaged throughout the process,” Shawn said. “Thanks to her relentless efforts, Sarah successfully closed the deal in just two days.” His experience reflects Sarah’s ability to navigate even the most complex sales with professionalism and efficiency.

Another client, Chenxin Xie, emphasized Sarah’s dedication to a smooth selling process. “Her calm yet determined approach, coupled with her empathetic understanding of people, makes her a stand out in the industry,” Chenxin noted. “Sarah’s ability to communicate effectively and negotiate on our behalf ensured a smooth and successful transaction.” Chenxin’s experience demonstrates Sarah’s talent for balancing assertiveness with a caring approach, ensuring her clients feel supported at every stage.

Leveraging Market Knowledge and Local Expertise

Sarah’s sales success is not only about numbers but also about her commitment to connecting each property with the right buyers. In March 2024, she sold

26B Segedin Place, Glenfield for $1,037,000, a sale driven by her deep understanding of the market and her attention to client needs. “We are very grateful for the outstanding result Sarah Zhao achieved for our family home,” a client from Glenfield shared. “Sarah was professional, enthusiastic, and passionate. She communicated clearly and honestly with us throughout the process and updated us constantly.” This dedication to transparency and communication reassures clients that they’re in capable hands.

Sarah’s background as a local pharmacist further contributes to her real estate success, enabling her to build a valuable network within the community. “As a pharmacist, I was already closely connected to the community, and that experience taught me the importance of trust and genuine care,” Sarah explained. This network has proven invaluable as she consistently connects sellers with serious buyers, enhancing her ability to close deals effectively.

Making Real Estate Personal

Sarah’s personal touch is as impactful as her professionalism. In February, Sarah sold 151 Mount Smart Road, Onehunga, for $1,152,000, and her dedication to open, honest communication was evident throughout. “Sarah was friendly and personable during all our dealings,” shared Jess and David, the vendors. “She worked tirelessly to ensure we got the best offer possible.” For Sarah, it’s not just about the sale; it’s about creating a positive experience for each client.

Many clients, including retirees and firsttime buyers, appreciate Sarah’s ability to personalize the real estate journey.

“Sarah’s considerate approach guided us smoothly through the process while providing emotional support,” a retired couple from Epsom shared. “Her understanding, professionalism, and commitment truly set her apart from others.”

This sentiment echoes throughout her client base, as Sarah consistently exceeds expectations, providing clients with more than just real estate expertise.

A Reputation for Excellence

Sarah Zhao’s success stories highlight her unwavering commitment to her clients, from preparing the property to closing the deal. Her recent sales, like 7A Kenneth Small Place, Remuera, sold for $1,485,000, and 6 Springwood Place, Mt Eden, sold for $1,370,000, reflect not only her market knowledge but also her passion for achieving outstanding results. “If you’re seeking a dedicated professional who will go above and beyond to ensure a seamless selling experience, look no further than Sarah Zhao,” said Leo, a satisfied client.

For anyone considering selling their home, Sarah Zhao offers not only a wealth of real estate knowledge but also a sincere dedication to helping clients succeed.

With Sarah, sellers can expect an agent who is not only well-connected and market savvy but also genuinely committed to their success, providing an unparalleled selling experience.

50A Rukutai Street, Orakei - Sold by Sarah Zhao
7A Kenneth Small Place, Remuera - Sold by Sarah Zhao
6 Springwood Place, Mount Eden - Sold by Sarah Zhao
2/21 King Edward Avenue, Epsom - Sold by Sarah Zhao

PHONE:

Email: s.zhao@barfoot.co.nz

Website:

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.