Canon MX870 Scanner Not Working Mac Solution
1. First, connect your printer to the same network that your Mac device is connected to.
2. Uninstall and reinstall the printer driver on your Mac. Make sure you have installed the compatible driver on your Mac.
3. Make sure the document you want to scan is placed correctly on the scanner glass.
4. If not, remove it and reload it correctly.
5. Restart the printer and see if the scanner issue is resolved.
Canon MX870 Scanner Not Working On Windows 10
1. Install the latest updates for your printer.
2. Remove the Canon printer from the Devices and Printers section and add it again.
3. Make sure the printer and computer are connected to the same router's network connection.
4. Make sure the scanning process is configured correctly and you have installed the correct driver on your computer. If not, download the correct printer driver and install it on your computer.
5. In case you are still having trouble with your Canon MX870 scanner after installing the correct printer driver files, please contact us.
