Troubleshooting
An error or a problem can occur suddenly or when using the printer for too long. It is normal. When you face an issue for the first time, you don't have to panic or worry because most printer problems are common, and there is a solution for each one. In the section below, we have shown how to resolve the printer offline and printer not printing issues. Feel free to contact our technical team if you want real-time assistance in resolving the same or other problems related to your HP LaserJet Pro MFP M29w printer.
Is the pop-up dialog box with the message "Printer Offline" appearing on the screen when trying to print a document with your printer? Yes? Then you're not alone. Many HP LaserJet Pro MFP M29w printer users like you face this problem. Most of them have also resolved this printer problem. So you can also resolve it. Try the simple workarounds below to resolve the printer offline issue and bring your printer back online.
● This simple and effective solution assists you in resolving these kinds of common printer issues.
#2 Use The HP Diagnostic Tool
● Is the above solution resolved your printer problem? Yes? No problem.
● Use the HP Print and Scan Doctor tool from HP to diagnose and fix this printer problem if you're using Windows.
#3 Make Use Of The HP Smart app
● If you're using a Mac or the most recent version of Windows, you can also use this app to diagnose and resolve the printer offline issue.
#4 Disable Printer Offline Use
● On your Windows computer, check if the Use Printer Offline option is enabled for the printer. If yes, deselect it.
● Why? Because when this option is enabled, the printer will stop responding. Also, display its status as "offline," even if it is turned on and connected to your computer
#5 Make the Printer As Default printer
● Also, check whether your HP LaserJet printer is set as the default printer
If not, set it as the default printer
● Usually, when you initiate the print job, the application you use automatically selects the printer set as the default one for printing.
#6 Fix the Communication Issue
● If none of the troubleshooting solutions above resolves the printer offline problem, the cause of this printer problem might be a communication issue between the printer and your computer.
● This communication issue mainly occurs when the devices are not on the same network. So, kindly connect the devices (printer and computer) to the same network and then try to print.
Printer Not Printing — HP LaserJet Pro MFP M29w — Why And How To Fix It?
Your HP LaserJet printer is not responding to the print request. Yes? Then, check to ensure that your printer is powered on and connected to the
computer (on which you have installed the printer driver or app and are connected). If the printer is not printing, even when it is turned on and connected to your computer, then try the simple workarounds listed below to resolve this issue in no time.
#1 Try Again Later
● Is your printer abruptly ceasing to print or ceasing to print after a lengthy print job? Yes? Then, there are chances for the printer's internal parts to overheat, and as a result, the printer has stopped responding to your print request.
● In that case, you can only wait for the printer's internal parts to cool down and then start printing.
#2 Reload The Input Tray
● If you face this problem after a long print job, then there is also another possibility: the input tray might have run out of paper. So, check the input tray.
● If you find the tray is empty or doesn't contain enough paper for printing, reload the tray and then try to print.
#3 Clear The Error
● Usually, the printer will stop responding to all your printer-related requests when it encounters some issues or problems with its hardware or software.
● At that time, you will also receive an error message on your computer, smartphone, and printer screens.
● So, check whether any message is displayed on the screen. If so, take the necessary steps to clear it, and then try to print a page on your printer.
#4 Reinstall Or Update The Printer
● Sometimes, using an outdated or incompatible printer driver can lead to these print problems.
● So, update the printer driver if necessary. If you have installed the wrong printer driver, then download the most compatible and latest driver from this page and install it on your computer.
We hope that the solutions provided above assisted you in resolving the "printer not printing" issue.