HP Smart Tank 7602
Troubleshooting
Printers are essential for any home or small office. But as with any device, they sometimes have troubleshooting issues. Knowing how to troubleshoot a printer can help you fix any problems you might have. When you reach the end of this section, you will understand more about printer issues and be prepared to fix them yourself.
Instant Fix - Printer Offline Error
● If your printer does not appear online, see if it is connected to the same Wi-Fi network that your computer is connected to.
● When you connect them to different networks, the printer doesn't show up online when you try to access it from your computer.
● Most users accidentally enable Use Printer Offline. Please check if you made the same mistake. Go to the Devices and Printers section. Right-click your printer and select See What's Printing. Then go to the Printer tab and make sure that the Use Printer Offline option is disabled.
● A simple power cycle can help solve printer offline problems efficiently Try it out and see if it fixes your problem.
● If the problem remains unsolved, you may be using an outdated driver. So first, identify if your printer driver needs to be updated. If so, delete the driver from your computer and install the latest one. If needed, we will assist you in removing and re-installing the driver. You can reach us through the toll-free number on this page.
HP Smart Tank 7602 Not Printing?
● If your HP Smart Tank 7602 printer does not print, make sure the printer is turned on and plugged into a working power outlet.
● Check if your printer shows any error code. If so, please troubleshoot the issue with the appropriate solution.
● If there is a paper jam, the printer will not print anything. If this is the problem, carefully remove the jammed paper and continue the print job.
● It's important to set the printer as the default device. If you haven't already done so, click Start and search for Control Panel. When the search results appear, click the correct option.
● In the Control Panel window, click on Hardware and Sound > Devices and Printers.
● This section shows all the devices connected to your computer. Right-click your HP printer and select Set as default printer.
● If the printer has stopped printing, try canceling previously sent print documents to see if that solves the problem. To do this, go to the Devices and Printers section. Right-click your printer and select See What's Printing. Then go to the Printer tab and select the Cancel All Documents option.
HP Smart Tank 7602 Not Connecting To Wi-Fi?
If you're having trouble with your printer that is not connecting to Wi-Fi, here are some techniques you can try to fix the issue.
● First, start the troubleshooting by restarting the printer and router. In many cases, this technique works better than any other solution.
● Move the printer closer to the router and try to connect the printer to your router.
● If you have tried to establish a connection via WPS, ensure the router is WPS- enabled. If not, try a different mode of connection.
● In many cases, updating the printer firmware can solve the issue. Therefore, try this technique and ensure it works.
● If you have modified the router's password, update the same on your printer.
● You can also try to solve the issue using the HP Print and Scan Doctor utility.
What To Do When HP Printer is Not Scanning Documents?
● The software establishes communication between the printer and the computer. If the software is corrupted, uninstall it and reinstall it. Check if you can scan your documents now. If not, go to HP's official support page to get drivers compatible with your printer and operating system. Then install them on your computer and verify that the problem is resolved.
● You can also try power cycling. It may sound simple, but it can solve your printer problems in the best possible way. With the printer on, unplug the power cord from the rear connector. After 60 seconds, reconnect the power cord to the printer and verify that it prints.
● Restarting the print spooler service is always a worthwhile troubleshooting solution. Open the Run box (Windows R). Type services.msc and click OK. In the Services window, right-click Print Spooler and click Stop. Open the Services window again, right-click Print Spooler, and select Start. Now, try to scan your documents.
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