Meadow Court 2020 Welcome Pack

Welcome to YOUR NEW HOME M E A D O W C O U R T, E D I N B U R G H

In here you’ll find loads of essential information to get you ready for your new home.

What’s inside?

3

Your New Home

4 Our Promise To You

17 Energy & Utilities

5

Pre-Arrival Checklist

18 Wi-Fi

6

Important Info

19 Flat Inspections & Safety Tips

8 City Guide

20 The How-to Guide

12 Events Calendar

22 Good to know & Lost Keys

14 Fire Safety

23 Useful Information

15 Fire Evacuation Procedures

Welcome 2

16 Housekeeping

HOME

Your new home awaits.

Welcome to your new home at Meadow Court.

Meadow Court is centrally located in Sciennes, adjacent to The Meadows Public Park, just a 5 minute walk from George Square which lies right at the heart of The University of Edinburgh’s main Central Campus and is very close to many different departments of the University of Edinburgh.

King’s Buildings are a 30 minute walk.

Great decision made!

Meadow Court is a new way of living in the centre of Edinburgh.

Each apartment is intended to make you feel like you are at home. We have made your apartments comfortable and modern - meaning you don’t have to worry about a thing. Use your

new home to study, chill and cook with friends.

Being in Meadow Court means you are part of the Prime Student Living community.

We are here to help. Our job is to make living here easy and enjoyable. Meadow Court has been developed with your safety in mind and our staff are nearby, 24 hours a day, should you need them.

In this welcome pack you will find tips on the city, places to go, what to do, useful numbers and much more.

This is not just a welcome to your new home; it’s a welcome to the city of Edinburgh.

Mariola

Magda

Kasia

Your Property Manager

Your Customer Service Advisor

Your Housekeeper

“We can’t wait to meet you!”

3

Our promise to you.

We have made your home safe University should be a time where you are able to enjoy yourself without feeling concerned. We get it.

That is why we have made Meadow Court a safe and secure place.

We know things are different this year but we can assure you that we’ve adapted everything we do to keep you safe. From the way you’ll check-in to the building to our cleaning regimes we are working hard to ensure we are meeting requirements and following government guidance.

We’re always adapting and improving depending on what’s needed, should you ever have any questions then please don’t hesitate to ask.

We’ll also be providing you a PPE box for your check-in which contains a reusable mask, anti-bacterial hand gel, and anti-bacterial wipes.

You will be part of a community The shared spaces at Meadow Court are just for that; sharing. Host a dinner party in the communal kitchen or book this space for quiet study sessions.

Chill out in the social space with friends or gather in the private courtyard to relax, unwind, socialise or just enjoy the sun! Meadow Court is a community; become part of it and get involved.

We care about you From offering information on university to checking that you are happy in your new apartment, we care about how you are we’re here to help. Talk to the team about anything that is concerning you and they will try and help in any way they can.

4

Pre-arrival checklist.

There is a lot to think about when you are moving home so we have made it easy for you. Go through our checklist and make sure you have got all the things you need.

Let us know if you have any questions about arrivals.

Tel: 0131 667 7215 (Monday - Friday 9:00am - 5:00pm) Email: meadowcourt@primestudentliving.com Resident Co-Ordinators on call outside of these hours for emergencies.

Parking Whilst Meadow Court does not offer on site parking, there are pay and display car parks nearby.

Make sure you have paid your first rent instalment

This has to be paid prior to arrival. Access is only given to properties once this first instalment has been made. If you are paying in full this also needs to be paid before we can give you a key.

Passport, identification and important documents

Identification is needed in lots of circumstances, so it is always handy to have all of your important documents nearby. Some other documents to think about might be bank statements and student loans information.

Homely touches

Whether that be a few cushions or some photos, a few homely touches go a long way when you are moving home. hings you will be surprised you will forget T Sometimes you will forget the most obvious things when moving house; coat hangers, quilts, pillows, chargers - put them at the top of your list! hings you might not have thought about at all T Air freshener, a torch and a pack of cards are all surprisingly useful items.

First aid kit

Accidents happen, so it is important to keep a first aid kit nearby. These can easily be bought as a complete kit, or you can create your own with a few essentials including bandages, plasters, paracetamol and antiseptic wipes.

Checking In To make your check-in experience as easy and efficient as possible we have a check-in appointment booking system.

BOOK YOUR CHECK IN APPOINTMENT

Book

5

Important info.

On this page you will find your new address, how to contact the office, as well as information on the communal areas at Meadow Court.

Please familiarise yourself with this information and update the relevant people, such as your family and friends, with your new contact details.

Your new address.

Your Block/Flat Number Meadow Court Sciennes, Edinburgh, EH9 1NH

Here are some of the people you may want to update with your new contact details:

Family and friends

Your bank

Any online retailers you frequently use like Amazon and eBay etc.

Communal Space.

We’ve created a great social space for you to meet your friends and enjoy yourselves. Whether you want to watch a movie, or sit and chat; we have created the right vibe for everything.

6

Courtyard.

If you want a bit of peace and quiet, or some fresh air, then our private courtyard is just the place to relax and unwind.

Let’s just hope you catch some sunshine!

7

Student-friendly bars.

Places to eat.

Teviot Opened in 1889 the Gothic style Teviot is the oldest purpose built students’ union in the world. With six distinctive bars it is one of the most popular student venues in the country and not one to miss! eusa.ed.ac.uk/our_venues/teviot Address: 13 Bristo Pl, EH8 9AJ Walk: 11 minutes

Red box This amazing noodle bar also has a sophisticated online delivery service so you can have the hottest and freshest Asian food at amazing prices straight to your door. Their meal deals are great value and it consistently gets rave reviews. redboxrestaurant.com Address: 51 W Nicolson St, EH8 9DB Walk: 9 minutes

Andrew Usher & Co The historic home of Scottish craft beer and whisky trade this great pub has been open for over three centuries. It has a locally sourced menu, tasting paddles and even the chance to create your own unique bottle of blended whisky. It certainly is one of Edinburgh’s most original bars. andrewushers.co.uk Address: 32b W Nicolson St, EH8 9DD Walk: 9 minutes The Pear Tree Is there anywhere nicer to have a relaxing drink than here? We don’t think so. Enjoy the drinks in the garden on summer days or cosy up in the snug bar and restaurant. The food menu is outstanding and definitely a place for the parents to treat you. peartreeedinburgh.co.uk Address: 38 W Nicolson St, EH8 9DD Walk: 9 minutes The Golf Tavern You will have guessed by now that Edinburgh is full of amazing historic taverns. And this is no exception. Dating back to 1456, if they don’t know how to do be one of Scotland’s oldest and finest places for food and drink, nobody does! golftavern.co.uk Address: 30-31 Wright’s Houses, EH10 4HR Walk: 19 minutes OX184 Under the shadow of Edinburgh’s South Bridge is OX184 a bar restaurant and late night venue; renowned for its steaks and grills, craft beer and world whisky. ox184.co.uk Address: 184-186 Cowgate, EH1 1JJ Walk: 17 minutes

8

Ting Thai Caravan This popular hangout can get very busy so you may need to queue. However it’s well worth it!

Plenty of students and hip crowd give it a great buzz and the staff work at break neck speed to make sure everything is hot, fresh and tasty. facebook.com/tt.caravan Address: Teviot Pl, EH1 2RA Walk: 13 minutes Wings You want Chicken Wings? Then there is only one place. If a restaurant only serves one thing then they better be good and this place is fantastic.

You’ll be amazed what they can do to spice up your dish from Sizzling, BBQ and Fresh to Sweet and Boozy. wingsedinburgh.com Address: 5 - 7 Old Fishmarket Cl, EH1 1RW Walk: 17 minutes

Live entertainment.

Cultural highlights.

The Queens Hall The Queen’s Hall is a 900 capacity music venue, situated on Clerk Street featuring live music, classical, jazz and rock. thequeenshall.net Address: The Queens Hall, EH8 9JG Walk: 2 minutes

Festival Theatre A performing arts venue located on Nicolson Street used primarily for performances of opera and ballet, large-scale musical events, and touring groups. www.edtheatres.com Address: 13-29 Nicolson St, EH8 9FT Walk: 12 minutes

Usher Hall This acclaimed auditorium is Scotland’s only five-star concert hall hosting a range of concerts from rock, pop, classical, jazz, world, folk music and comedy. The venue has magnificent acoustics. usherhall.co.uk Address: Lothian Rd, EH1 2EA, UK Walk: 25 minutes The Jazz Bar What makes this really cool, multiple awardwinning basement music venue so universally appealing is its unique daily mix of excellent, multi-genre live music, well-presented in a stylish but non-trendy environment, with great bar service, amid an ever-changing creative buzz. thejazzbar.co.uk Address: 1A Chambers St, EH1 1HR Walk: 14 minutes Heart of Midlothian Football Club Hearts are the oldest football club in the Scottish capital playing their games at Tynecastle Stadium. heartsfc.co.uk Address: Tynecastle Stadium, EH11 2NL Walk: 14 minutes The Liquid Room 800 capacity venue for intimate live shows, touring bands, tribute nights and dance clubs. Claims to be home to the biggest club nights and finest. liquidroom.com Address: 9C Victoria St, EH1 2HE Walk: 19 minutes

Ting Thai Caravan

Queens Hall The Queens Hall offers a wide range of events and we know you’ll find something appealing.

Their diverse programme includes classical, pop, jazz, blues, rock, world, folk and comedy. It’s famed for its acoustics so seeing any act here is a real pleasure. www.thequeenshall.net Address: The Queens Hall, EH8 9JG Walk: 6 minutes Summer Hall Summerhall is a multi-arts complex and events venue in the centre of Edinburgh. It’s aim is to Open Minds and Open Doors so you can guarantee to be intrigued, challenged and enjoy all its diverse programme has to offer. summerhall.co.uk Address: 1 Summerhall, EH9 1PL Walk: 11 minutes Arthur’s Seat and Holyrood Park Arthur’s Seat rocky summit towers above Edinburgh and offers fabulous views in all directions. It’s an oasis of calm away from the busy city and a real retreat when you need to collect your thoughts.

Address: Edinburgh, EH8 8AZ Walk: 9 minutes Calton Hill The panoramic views from Calton Hill have astonished visitors for centuries. It’s famous for its collection of historic monuments and is one of the most important landmarks in the city.

The most striking being the National Monument that was intended to commemorate Scottish servicemen but was never completed leaving just 12 columns you see today.

Address: Edinburgh, EH7 5AA Walk: 18 minutes The Meadows The Meadows is a large public park in the city centre. It’s home to festivals, sports days and is a popular place for those who just want to soak up the sun, kick a ball, fly a kite, walk a dog or play Frisbee (not all at once of course!).

Tel: +44 131 529 5151 Address: Melville Dr, EH9 1ND Walk: On the doorstep!

9

Shopping.

Waverley Mall Waverley Mall offers fashion and accessory shopping. Enjoy some retail therapy in the heart of the city. bullring.co.uk Address: 3 Waverley Bridge, EH1 1BQ Walk: 25 minutes St James Shopping Shopping mall for major department stores, fashion shops and cafes, with an NCP car park nearby. grandcentralEdinburgh.com Address: Centre Management Suite, EH1 3SS Walk: 25 minutes Multrees Walk A pedestrian shopping area off the east side of St. Andrew Square as part of a redevelopment, it links St Andrew Square and St James Shopping Centre and its shops sell luxury goods including clothing, stationery and handbags. multreeswalk.co.uk Address: Edinburgh, EH1 3DQ Walk: 28 minutes Meadowbank Shopping Centre Retail park which includes shops such as Sainsbury’s, Marks and Spencer, Brantano, Peacocks, Gala Bingo and TK Maxx.

Address: 8 Moray Park Terrace, EH7 5TN Walk: 28 minutes

Best places for sport.

Pleasance Gym This University sports centre and gym boasts some of the finest sports and fitness facilities in the country. It has two multi-purpose sports halls and has a 102 station state-of-the-art cardiovascular suite, body circuit gym, free weights and body conditioning. ed.ac.uk/sport-exercise/sports-centre Address: 46 Pleasance, EH8 9TJ Walk: 15 minutes Pure Gym Pure Gym at the Quartermile offers great incentives to students such as first month’s free rent and rolling contracts. It’s open 24/7 so you’ve no excuse not to go! puregym.com/gyms/edinburghquartermile Address: Quartermile One, EH3 9EN Walk: 15 minutes

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BT Murrayfield Stadium This is the home of Scottish Rugby and has the largest capacity of seats in Scotland with over 67,000 spectators. See some of the greatest matches played or delve into the history to take a stadium tour.

Address: Roseburn St, Edinburgh EH12 5PJ Bus: 31 minutes Prestonfield Golf Club The James Braid designed Prestonfield course is nestled below the stunning backdrop of Arthur’s seat in a former deer estate. With the imposing backdrop and mature trees, you would be forgiven for thinking the course was set in a country estate rather than only 1.5 miles from Edinburgh city centre. prestonfieldgolf.co.uk Address: 6 Priestfield Rd N, EH16 5HS Walk: 16 minutes

Transport.

Edinburgh Bus Station Open: 04:00am - 12:00am Address: Elder Street, EH1 3DQ Station.

Walk: 30 minutes Edinburgh Airport Tel: +44 (0)844 448 8833. edinburghairport.com Address: Edinburgh Airport, EH12 9DN. Drive: 27 minutes Edinburgh Waverley Train Station Open: Monday to Saturday: 04:00 - 00:45 Sunday: 06:00 - 00:45 Tel: +44 (0)345 711 4141. networkrail.co.uk/stationsedinburghwaverley Address: Edinburgh, EH1 1BB. Walk: 20 minutes

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Events calendar.

Take part in the events being held by the Prime Student Living team at Meadow Court.

Living with Prime Student Living means being part of an incredible community. With us you’ll be treated to lots of nice surprises and we’re passionate about bringing everyone together too.

With the current guidance around COVID-19 and having your safety as our #1 priority we’ll be doing things a little differently.

So watch this space as we’ll be getting in touch about virtual get togethers, property events and lots more!

If you have any ideas or want to get involved then we’d love to hear from you!

PRIVATE FACEBOOK GROUPS Want to get to know your flatmates? Keep up with everything going on at Meadow Court? We have got individual groups set up for each of our properties so you can meet who you are going to be living with before you move in. Join our private group to find out everything that’s going on in your building.

Click here to join!

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KEEP UP WITH PRIME

Today 10:

We’re here

for you!

Take a look at the Prime Student Living social activity across all of our social platforms to keep up with prizes and giveaways!

Facebook:

@prime.student.living Twitter:

@Prime_Student Instagram:

@prime_student

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Fire safety.

No one likes to be standing outside in the rain in their pyjamas at 2am. By following these simple tips you can avoid any false alarms and stay safe!

Do not prop open fire doors - they are

literally there to slow a fire coming through your door.

Close shower room doors when showering the steam can set the fire alarms off.

Avoid using any aerosols immediately

beneath a detector - they are sensitive to your excellent hygiene standards.

Do not place anything on the radiator - it is

hot and can overheat quickly.

Do not leave cooking unattended at any time

- burnt food is no fun for anyone and smoke will set off the detectors.

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Keep windows open and use the cooker

extractor fan when cooking - everyone will be able to smell how great your food is, and you will reduce the risk of smoke.

A fire alarm test is carried out every Wednesday at 12pm. When the alarm goes off at this time you don’t need to do anything.

Fire Evacuation Procedures.

Stay safe with these safety tips on fire evacuations.

lease take a few minutes to read the fire P action notices displayed on the back of your apartment door and above every break glass call point. Familiarise yourself with the evacuation process and the ‘fire assembly point’. Think of it like a really small party, where everyone is in their pyjamas.

Do not place clothes airers, or any other

items, in the hallway of your flat. This is how you escape from a fire – that is pretty important.

Non-evacuation in the event of a fire alarm

will be deemed a breach of your terms and conditions of your tenancy.

pon hearing the Fire Alarm you MUST U follow the Fire Safety instructions, failure to do so could put yourself and others in danger.

Smoking

Fire Safety Visit

This is strictly a non-smoking building including the courtyard. Not only is it illegal, but the smoke detectors are very sensitive.

The local fire brigade may be attending the property to carry out a fire safety visit to provide you with fire safety information. It is compulsory that you attend this meeting with the fire brigade; details will be confirmed on arrival when the meeting will be held. It is your first chance to meet the locals!

This includes no cigarettes, e-cigs, shisha pipes and vaping devices!

Specific outside smoking areas are provided, please ask for details.

Candles It is prohibited to use candles/incense, anywhere in the building. Candles are a fire hazard and can be extremely dangerous, especially when left unattended.

15

Housekeeping.

Damage to your apartment Living in a property means it will become subject to wear and tear, plus some of us are just plain clumsy. Sometimes things need to be repaired or replaced altogether. The maintenance team are your go to guys for this - read the housekeeping page to find out how to get in touch with them. If damage has been caused on purpose, however, then you will have to pay for it.

Quick cleaning tips

Check that the shower and kitchen sink plug holes are kept clean and free from obstruction e.g. hair, food, etc. It will also stop your flat smelling.

ach apartment is provided with cleaning equipment, please look after these, as any E damaged items will have to be replaced at a cost to you.

I t is a fire hazard to leave rubbish bags anywhere but the designated space. We have already covered fire safety but just think; will this cause a problem if there was a fire? If the answer is yes, sort it. If you do not, you could face a fine.

Don’t under or overload your washing machine, check filters regularly.

Maintenance

as something broken in your apartment? We’ve got a team for that.

H All maintenance needs to be reported via email or in person to the Accommodation Office.

All maintenance needs to be reported by emailing meadowcourt@primestudentliving.com.

It will then get sorted by our maintenance team.

lease ensure all maintenance is reported, no matter how small, to ensure it does not P escalate into a bigger problem.

Out of hours Any urgent maintenance should be reported immediately to the Accommodation Office. If this is out of office hours please call the duty co-ordinator (the number can be found under useful numbers).

Want to know what is considered urgent?

Think burst pipes or complete power failure.

But please, no phone calls at 3am to tell us a coat hook has come loose.

Non urgent items should be reported during office hours.

16

Energy & Utilities.

Be environmentally friendly and help to save planet earth by following these simple tips to reduce your energy usage.

Cooking witch off the oven before your food is ready as it will continue to cook while S the oven is hot and starts to cool. oil the kettle, rather than waiting for cold water to heat up in the saucepan B on the hob and only boil the amount you need.

Cook with lids on pans on the correct sized ring.

Microwave - cover containers to avoid splashing and damage, do not use foil containers

Lighting Remember to switch lights off when you are leaving the flat. Do not leave lights on that you are not using. You only need to see inside your flat when you are in it.

Electrical appliances Do not leave things on standby and ensure all electrics are turned off at the plug when not in use - even chargers continue to use electricity when they are not charging.

Fridges Avoid putting hot or warm food straight into the fridge and do not leave the fridge door open for longer than is needed. This will stop you making yourself ill, and will save on energy. If you push items to the back wall of the fridge it reduces the efficiency of fridge.

Heating Each apartment is heated by electric heaters. Not sure how to use the heating system?

Pop to reception and we’ll be happy to show you.

17

Wi-Fi. Struggling with Wi-Fi connection?

CTED NNECTED You may not know that it is not just your phones, laptops and tablets that use Wi-Fi when in use.

If you have any of the products below in your rooms, be sure to turn them off when you aren’t using them and your internet should be faster.

Devices with built in Bluetooth.

Devices with built in Wireless.

Personal routers.

Wireless speakers.

Wireless headsets.

THE APP DCES ADDITIONALGET DEVICES

Analogue audio systems.

GET THE APP

Getting connected the app now to manage your ASK4 Install the app now to Your superfast broadband and Wifi and account and getConnecting all thetohelp support you account and get all th WiFi service is provided by ASK4.

1 Connect to ‘Ask4 Wireless’ need, your smartphone. need,Simply direct from you 2 Go Download the ASK4 appdirect today to from to Signup.ask4.com manage your account, access a the sign upin process search for “ASK43 Follow Support” the App Store search for “ASK4 Supp host of user guides and connect with Supportor via live chat.

Google Play. or Google Play.

Get the app!

Install

Adding Additional Devices 1 On the new device, log into myaccount.ask4.com 2

Click on ‘Enable this Device’

You can also add your device’s MAC address at myaccount.ask4.com to get connected.

intoyour new device, log into On myaccount.ask4.com 24/7 Internet Support

Email us at support@ask4.com Call us (UK) +44 (0) 114 303 3232 Call us (ROI) +353 (0) 1513 7413

vice”on “Enable this device” Click

nbrowser? also add No problem! You can also add unt.ask4.com vice’s MAC address at myaccount.ask4.com This content is also available at support.ask4.com This content is also avail onnected

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UK +44 (0) 114 303 3232UK

Flat Inspections & Safety Tips.

Rubbish disposal We have a bin store located in the courtyard opposite townhouse number 19. Please do not put any rubbish in the bin on the street. We are happy to show you where is our bin store.

Electrical appliances All electrical appliances including charges that you bring must carry the British Kite mark and the CE symbol. If you wish to use an extension cable please ensure it is surge protected.

Inspections/Access to Flats or Studios Cleaning is a chore, we get it. However, you need to keep your space clear and free of unnecessary rubbish. Regular flat inspections are carried out for health and safety, so please keep your apartment clean and clutter free.

We may even employ cleaning staff if we think the flat or studio is in an unacceptable state. If your flat or studio is at the point where an infestation has broken out then any costs of clearing vermin will be charged to you. Spend your money on things you like, not cleaning bills.

Where possible, prior notice will be given if access is required to your apartment but there may be some situations where immediate access is required.

Guests We know people like to invite their friends to their rooms. Friends are welcome to stay up to a maximum of three nights. If they stay any longer, they may be asked to leave and possible council tax charges could be incurred if they are not a student. Please let the office know if you have a friend arriving – it is also a big help with fire safety as well.

Miscellaneous

hen attaching posters to the wall, please W only use the noticeboard. Please do not put posters up on any other part of the walls.

Blue tack always leaves marks.

Please do not store any items on your window ledge we do not want anything falling on the street below. Magnifying mirrors reflect the sun and can burn the UPVC windows.

as, oil-fired heaters or mini-cup boilers G are not permitted in the building.

Food should only be stored in the kitchen area.

Please do not throw any items from your windows. Injury could be caused to people walking below, resulting in you being held responsible for any injury caused. We know water bombs are fun, but your victims may not see the funny side like you do.

Bikes must be stored in the bike store only and not within flats.

19

The How-to Guide.

How do I use...

We’ve created a handy how to guide for using the appliances at our property.

If you need any help with anything, just let us know! Please note that all appliances will need to be switched on at the wall before use.

Oven The left dial is the temperature control.

The right dial is for selecting the function.

When you are using the grill, the door

must be kept open.

The little red light shows when the oven

has preheated, ready for cooking. Yum!

Hob Put the cooking pot or frying pan on the

hob. You will need to press and hold the lock button on the menu to activate the hob.

To turn on a ring, press the button and

adjust the temperature setting using the – and + buttons.

Extractor Hood The numbered buttons are the extractor speeds, simply press to begin. Please use the correct

one for what you’re cooking. Four pans on the go? Then you’ll probably need setting 3. To turn off, press the off button. Press the light button to turn on, and again to turn off.

You will need to clean the aluminium filters fairly regularly as they can become blocked. To do

so, remove the filters by undoing the catch and wash in warm soapy water. Please leave to dry before popping them back in.

Room temperature controls To turn on your heater, simply press middle button on the panel control. Wait 30 seconds for

the panel to start working.

You can change the temperature by pressing the – or + buttons.

The heaters are thermostatically controlled, meaning that if the room is already above these

temperatures, the heater will not activate.

20

Washer/Dryer If you need to do a wash and dry, don’t stuff the washer full of clothes. Make sure

there’s enough room for the clothes to move freely around the drum. Filling it too full will make the dryer shut down mid-cycle.

Switch the machine on by turning the dial to the desired program and select the

wash temperature. A 30-degree wash is great for your clothes and the planet.

Pop in your laundry and ensure the door is fully closed – you will hear a click.

Add the detergent and softener before starting your wash using the

START/PAUSE button.

After washing, either remove your laundry from the machine or switch to a drying

cycle using the dial. Make sure your clothes can be tumble dried – the last thing you want is to shrink your favourite jumper.

Please wait 5 minutes before removing your laundry.

After you’ve removed your laundry from the machine, please switch it off by turning the dial to ON/OFF.

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Good to know...

Deposit Protection Scheme

g its

We work with the Lettings Protection Scotland to ensure your deposit is protect for the course of your tenancy.

Click here to find out more Click here to access your Deposit Scheme Protection Certificate

as d

Lost Keys? Don’t panic.

It happens! If you’ve lost your keys, you must report it to us immediately. Get in touch and we’ll be able to arrange a replacement for you, the cost for this will be passed on to you at what it costs us.

for

Office contact

0131 667 7215 meadowcourt@primestudentliving.com

Emergency contact 07541 793 578

Available 9am - 5:00pm

Remember...

We’re always here if you have any questions, if there’s anything you’d like to know just ask.

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Useful information.

Home.

Meadow Court 0131 667 7215

Emergency Out Of Hours Contact 07541 793 578

International Student Advice and Support ncl.ac.uk/international/

University.

The University of Edinburgh 0131 650 3565

Edinburgh College 0131 669 4400

Edinburgh Napier University 0333 900 6040

Edinburgh University Students Association 0131 650 9225

National Union of Students 0131 650 2656

SRUC 0131 535 4000

Medical.

NHS Dentists 0131 537 8444

NHS 24 hour Helpline 0845 424 2424

Nearest 24 hour NHS Hospital Edinburgh Royal Infirmary, 51 Little France Dr. EH16 4SA

Edinburgh Police 999 (in an emergency) 101 (In a non-emergency)

Edinburgh Ambulance 999 (in an emergency) 101 (In a non-emergency)

Edinburgh City Council 0131 200 2000 edinburgh.gov.uk

Electoral Roll gov.uk/electoral-register

Emergency.

Edinburgh Fire 999 (in an emergency) 0131 228 1367 (In a non- emergency)

Council.

Citizens Advice Bureau www.citizensadviceedinburgh.org. uk/cae-dundas-street/

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I was just looking for someone to talk to who actually understood what I was going through. That’s exactly what I found.

Anonymous

We are the UK’s student mental health charity.

Student Minds peer support groups are welcoming, supportive and confidential.

www.studentminds.org.uk