WIPM Newsletter - September 2022

NEWSLETTER

WIPM REPORT

SEPTEMBER 2022 EDITION

Hello everyone, and welcome to our September 2022 newsletter. I can’t believe we are in September already! Where has the year gone? As the weather starts warming up, I am sure business will be increasing now as well, which we can all appreciate.

It has been another big month for WIPM. We have been busy finalising our brand-new website and planning some very exciting events coming up in the next year.

We are pleased to announce that WIPM will be hosting the National Leadership Conference. The theme of the conference will be ‘Breaking Barriers’. After great feedback from the previous Leadership Conference, Nicky and the team organised, we are very excited to take the next Leadership Conference to new heights! This conference will offer inspiration, motivation, networking, personal and professional development, and community for women in the pest management industry. The conference will include workshops on goal setting, dressing for success, personal branding, and tapping into your power. If you want to learn how to advance your career as a female, join us on the Gold Coast in March 2023. Keep an eye out over the next coming months for further details.

I am excited to be facilitating this conference as well as the Termite Professional Conference in July 2023, working with Phil Ridley, which will include the WIPM National Big Breakfast and Partners Event in Montville.

I am very grateful to have been presented with the opportunity to assist in organising these events for the benefit of the industry.

Our brand-new WIPM website is in the final stages of development and will be launched very soon. On our website, expect to find information regarding upcoming events, careers, our newsletters and some pretty cool merchandise.

Our Friday night Meet and Greet events have been very successful. We will continue to run these events as often as possible. These events we run via zoom, where we come together to meet new members and catch up with often a drink or two!

Nicky will be heading over to Fiji in October to meet with our South Pacific WIPM representative Asita Devi Deo and they will be filming a documentary titled ‘Wisdom of the Geese’, related to women in pest management. We look forward to catching up with Nicky when she is back!

Eliza Urey Events Coordinator

Events Coordinator

WHY YOU NEED EFFECTIVE BUSINESS SYSTEMS AND PROCESSES

Business systems and processes that are tailored to your unique operation is something you need to put time, energy and focus into. Getting this area of your business right is extremely important to get things running in an organised, consistent and easily repeatable way.

When followed correctly by everyone on your payroll, executing the business’s day to day tasks via standardised ways of doing things can significantly reduce the mistakes made by the team and speed up the completion of activities.

Which sounds like a great way to save money and a lot of frustration, right? It’s also a great way to safeguard your business from an insurance claim made because something wasn’t done correctly.

If matched with intelligent customer service strategies and the right training, the overall effect on your enterprise can be eye-opening. You’ll wonder what you ever did without a range of clever, usually digitalised, solutions to help you manage your workflows.

Lead generation, payroll, operations, inventory and workforce management are all examples of systems that may run in a pest control business. Here’s a look at what systems and processes are and how to use them effectively.

WHAT ARE BUSINESS PROCESSES?

Systems and processes are two different things and both are important to your business.

A process is a set of steps that you apply to ensure you/your team successfully complete any business activity that needs to be done more than once. For instance, you would have a process you follow for applying an effective termite management plan to a building. This may include conducting an initial inspection, identifying any visible evidence of pests, analysing why the pest is in that environment, writing up a pest identification and treatment plan, discussing it with the customer, selecting and applying the pest control treatment, taking preventative action in other ways, then undertaking regular inspections of the premises (and additional treatments if need be) after the initial treatment has been completed.

Processes allow you to improve the effectiveness of your business through a reliable sequence of steps. Within those steps will be smaller workflows that ensure each step of the process is executed efficiently and effectively. For instance, inspecting a property will involve certain actions that must be done in sequence to get the best outcome you’re seeking. You’ll want a clear process in place to make sure each task is always done in the same way, no matter who does it.

As mentioned, this also helps you avoid paying out in the instance of someone making a termite management insurance claim or other insurance claim against your business. If you’ve ticked all the boxes in your finely-honed process you’ll ensure each step is carried out as per best practice, potentially reducing your risk of missing something.

WHAT ARE BUSINESS SYSTEMS?

A system is a set of processes, people, technologies and interfaces put together to complete a business activity.

For example, consider an online job booking system… What that system likely does when it moves into action is ask which technologies this process needs to work, which people need to be involved, what processes need to be put in play, and so on. It will also prescribe how this part of the business will interact with other parts of the business. For instance, how will your bookings process speak to your staff roster?

Systems are there to improve the efficiency of a business, by tying together different processes and other business elements to ensure everything is well-connected. An intelligent system that puts into play all the key factors needed for a strong outcome means a better business performance.

If something in the business isn’t being done fast enough, there are errors, or something else is falling through the cracks, you need to delve into the system involved. Look through the interfaces between all your processes and find what’s missing.

WHY ARE BUSINESS SYSTEMS AND PROCESSES IMPORTANT?

Why is it so important to have well thought-out systems and processes in your business?

GROWTH

If business systems and processes are running efficiently in your business, you can effectively step away from it without things falling apart. Spending more time working on your business rather than in it allows for growth in so many ways. As a business owner, it frees up your time and energy to focus on more high value tasks such as strategic thinking and innovation.

STAFF RETENTION

When your team has a clear understanding of what’s expected of them at each point in their daily activities, they’re more likely to perform well. They have a much better grasp of what they need to do, when, and of where others team members fit. Plus, you’ll see better staff retention. Job satisfaction is higher when there are effective business systems and processes in play.

TRAINING

Having clear systems and processes – especially when documented – also makes it easier to teach new staff coming into the business. They much more easily understand what you expect of the team, what their individual role entails and how

their actions affect others and the business.

BUSINESS SYSTEMS AND PROCESSES AS A COMPANY ASSET

You’re also creating a valuable asset for your business. If you ever want to sell, you’ll be able to boast about the existing infrastructure of systems and processes that a newcomer can easily plug into. You’re making it much easier for a new owner and their team to hit the ground running.

BETTER BUSINESS BREEDS CONFIDENCE

Having better control of your business breeds confidence within you. Instead of scrambling to put fires out regularly, you’ll see your business running more efficiently. You’ll also be able to spot and manage problems much earlier. When you don’t have to constantly manage and control every business move, you can play more of an overseeing rule.

Then there’s customer confidence – a well run business produces better results for its customers. If they had to choose between the services of a business that runs things in a haphazard manner or one that’s professional in its approach to business systems and processes, which do you think they’d choose?

INSURANCE FOR THINGS YOU CAN’T PLAN FOR

Despite the best business systems and processes, accidents and other unexpected events may still occur when running your business. No matter how tight a ship you run. Rapid Solutions offers the pest control and building services sector cost-effective Professional Indemnity Insurance, General Liability Insurance, Vehicle and other Business Insurance to cover you for all kinds of business activities.

If something does go wrong during a job, you’ll want to have the right cover to safeguard your business. You’ll also need an experienced insurance provider on your side. No business owner wants to take a hit that could cost tens or hundreds of thousands of dollars.

Contact Rapid Solutions today if you have questions about our insurance or Rapid Training courses to support your business.

WOMEN WHO ARE LOOKING FOR A FLEXIBLE AND STABLE CAREER SHOULD CONSIDER PEST CONTROL

The pest management industry is rapidly growing, and there is a high demand for women to join the industry. More and more women are participating in the skilled trade workforce and pest control companies are calling out for the best talent, so if you know a woman looking for a flexible career with significant growth potential, professional pest control may be the right fit for her.

WIPM have been speaking to a panel of business owners in various positions in the pest management industry about their recruiting efforts, specifically recruiting women to the industry. Many mentioned the process has CAREERS IN PEST MANAGEMENT FOR WOMEN

certainly been difficult at times, however they also noted they have been able to successfully add some female talent to their team over the last couple of years. When assessing potential candidates to see if they are the right fit for your business, keep in mind those candidates are doing the same to you.

WIPM have been working hard in the background, with ideas for our website on Careers for Women in the Pest Management Industry. We are looking forward to implementing:

JOBSEEKERS

Building a specific site that female job seekers will encounter when looking to learn more about pest control and determine if this career is a good fit for them. This site will help them refine their resume, create a LinkedIn account if they don’t already have one, or, if their existing account needs some dusting off, make sure it is updated with the most recent information.

REVIEWS

Creating real life reviews from women already actively working in the industry so others can get a glimpse of what it will be like working in the pest management industry. Career success stories are always encouraging.

RECRUITMENT

Helping you find the right candidate for the job. It is important to be actively searching. Posting job openings on platforms such as LinkedIn and Seek will help get the word out about open positions in your business, but employee referrals are another great way to increase your candidate pool.

VIDEOS

We will be providing more video content to show potential candidates outside of the pest industry why this could be a great career change for them. Keep up do date with Careers for Women in the Pest Management Industry by following our Facebook Page and becoming a member by joining the private FB Group.

JOIN OUR FACEBOOK GROUP HERE

Career Paths In Pest Management for Women.

FACEBOOK-SQUARE

EMPLOYER TIPS

BECOME AN EMPLOYER OF CHOICE

The pest industry is crying out for more workers with the country in the middle of one of its largest ever labour shortages. While there is a high demand for workers, pest businesses are struggling to fill those vacancies. Most of these businesses attributed their struggles to applicants not having the required skills and a lack of applicants. The inability to find workers is also not pest control-specific, with the shortage affecting every industry.

Employers in the pest industry are finding themselves paying more to attract workers. But is this the solution? Being an employer of choice has never just been about salary and terms, but that’s not to say that these aren’t important considerations. These are just a few tips to help you become an employer of choice.

OPPORTUNITY FOR GROWTH.

Encourage your employees to continue to develop their skills and careers. Offer performance development planning, keep up with internal and external training opportunities and stretch assignments to help employees expand their skills. A great example of this is to give your technicians the opportunity to attend the upcoming Termite Professional Conference that will be held in July 2023. Unlike large National Conferences, which are more suited for those much larger businesses and employers, your technicians will benefit more from the speakers and training which is termite specific.

LARGE INVOLVEMENT IN THE BUSINESS DECISIONS.

Businesses with a strong employer brand make employees feel as if they can be involved. Allow them to make suggestions, think up new service innovations, trial new products and attend appropriate meetings and have input on work processes that affect their jobs. This is still very important for small businesses that only have a small team.

JOB SECURITY.

Employees need to know that their employer is financially sound. Having the freedom of concern about losing their jobs, employees can concentrate on their goals and core functions without worry.

EMPLOYEE RECOGNITION

Provide regular feedback to employees about their performance, growth prospects, accomplishments, and areas needing improvement. The most powerful form of employee feedback is employee recognition.

WORKPLACE CULTURE

Workplace culture is the overall character of your business. Prioritize the well-being of employees, offer support at all levels within your business and have policies in place that encourage respect, trust, empathy, and support. Examples of this are:

• Treat employees as friends, caring for them, and being interested in their wellbeing.

• Forgiving mistakes and not assigning blame.

• Working to inspire each other.

• Prioritize trust, respect, gratitude, and integrity.

Positive social connections at work are crucial for the health of your employees. They tend to have fewer illnesses, quicker recovery from injuries, are less likely to experience depression, better cognitive functions, and overall better job performance.

An employer or manager who is willing to go above and beyond can create a strong dynamic with their team. There is nothing in this article that none of us hasn’t heard before, but it is always good to get a reminder on how to create a positive work culture, making you an employer of choice.

PESTIE CONNECTIONS

“Welcome to Pestie Connections. Power of the pack. Women who support women are more successful. Raising each other up and channelling the power of collaboration is truly how we’ll change the equation - and have a lot more fun along the way. Pestie Connections is a way to amplify other women in the pest management industry. I call it the Shine Theory, which is the idea that when you help other women rise, we all shine. Build each other up! This month I got the opportunity to interview Sandra Speirs and Amanda Robin, both very inspiring women who have been in the industry for 35 years between them. I also made time to hit the road and spent some time with Kirrily Henry from Termitrust Dubbo and met her family, who kindly let me video the meeting.”

Nicky. Xx.

KIRRILY HENRY TERMITRUST DUBBO

LAWN LOVE

We all have that little bit of lawn we want to look luscious all year round. It could be that path out the front of the stables, the back yard with the trampoline, that little ‘special snack paddock or you could even dream of a beautiful green arena. But getting that lawn to look healthy can be hard, particularly in those high-traffic areas.

But where to start – there is so much information and products on the market that the whole thing can seem overwhelming. So, I thought I would write this article to give you a bit of lawn insight so you can have that beautiful green lawn you have been dreaming of.

Your lawn only needs three things to look good and healthy – frequent mowing, 10mm of water a few times a week and a good fertiliser and wetter plan.

CUTTING YOUR LAWN

The more your lawn is mowed, the healthier it will be. Really – you can’t mow too much as long as you don’t go too low. You really want to take off the tip of the leaf regularly, which encourages growth. If you do mow and the lawn yellows off, it means you have mowed a little short. But don’t be discouraged – stay with the plan, and it will come back nicely.

WATER, WATER, WATER

Like with all plants – water is especially important in keeping your lawn on point. You could be doing everything right, but if you are not getting enough water onto the lawn, it will take longer to recover from damage. It also leaves it more vulnerable to weeds and pests taking up home. This doesn’t mean you have to water every day and need to send yourself bankrupt in the process. The key is making sure the lawn is watered regularly with

a spread of 10mm. Check your sprinklers regularly and use catch cups (easily found online or in gardening stores) placed around the lawn to check that the lawn is getting the required amounts. If you have a solid reticulation system with pop-up sprinklers you should only need to be running your sprinklers for about 15 minutes to achieve the right amount of watering. The magical time to have the sprinklers turn on is as the sun is rising – this will help with evaporation and give your lawn a great start to the day.

FEEDING YOUR LAWN

Applying a granular fertilizer to your lawn every three months will bring it to life. You should be aware that, like with most things, you get what you pay for. We would also recommend investing in a hand spreader so that you get the even spread over the lawn. The most important thing to remember is to water it in, at least 6mm of water should be applied after fertilization and no mowing for 24 hours.

A soil wetter should also be applied during the water months. This is particularly important with hydrophobic soils like the sandy soil we have here in WA. If you have a patchy lawn despite mowing, watering, and fertilizing, you may need to think about applying a wetting agent. Wetting agents attract the water into the soil and improves the water runoff – meaning your lawn will grow deeper roots. By improving the soil, you will be saving water and ensuring it gets to wherever it is needed.

Most importantly, though, you should ENJOY your lawn. A good lawn is supposed to be used, not just admired from a distance. Don’t be afraid to put the trampoline on the back lawn – just move it regularly. With a little bit of maintenance, it won’t be long before your lawn looks like the MCG.

RHIANNON BROWN

Western Envirapest & Weed Solutions.

PESTIE PROFILES

AMANDA ROBIN

WHERE DO YOU WORK?

Competitive Pest Services.

WHAT IS YOUR ROLE? QLD General Manager.

HOW DID YOU GET INTO PEST CONTROL? I worked in the hygiene sales division of one of the large multi-national pest control companies and was asked to help out the pest sales team.

DESCRIBE YOURSELF IN THREE WORDS Approachable, out-going, kind.

WHAT DO YOU LOVE ABOUT PEST CONTROL? I honestly love learning all the technical side of pest control. There is so much to learn. I also love finding solutions for clients.

WHAT’S YOUR GO-TO KARAOKE SONG? Dolly Parton - Islands in the Stream lol.

WHAT’S THE LAST DREAM YOU REMEMBER? My front tooth fell out.

WHAT’S YOUR FAVOURITE SNACK FOOD? Chocolate.

ARE YOU AN INTROVERT OR AN EXTROVERT? Extrovert.

WHAT’S THE BEST DISH YOU CAN COOK? Caramel Slice.

WHAT IS YOUR BIGGEST PEST PEEVE? Messy kids.

IF YOU COULD HAVE DINNER WITH ONE PERSON (LIVING OR DEAD), WHO WOULD IT BE? The Queen - she died the day I completed this survey.

DO YOU HAVE ANY PETS? 2 dogs, one husky and one Maltese.

WHAT WAS THE WORST PHASE IN YOUR LIFE? Def teenage years.

WHAT WOULD YOU DO IF YOU WON THE LOTTERY? I would still work but just part time. Travel and shop!!!

WOULD YOU PREFER TO GO CAMPING OR CHILL AT A RESORT?

Well resort really, however I just convinced my husband to buy a caravan so I better say camping.

WHAT’S THE MOMENT YOU WOULD LOVE TO BE A FLY ON THE WALL FOR? Honestly just couldn’t think of anything for this. My husband thinks when people are talking about what gifts they are going to buy me.

WHAT SCRAMBLES YOUR BRAIN EVERY TIME YOU THINK ABOUT IT? Inflation.

WHAT ARE YOU MOST DETERMINED TO ACCOMPLISH? My goal is to double the size of CPS QLD in 12 months.

WHAT’S YOUR FAVOURITE WAY TO SPEND A DAY OFF? Beach with the kids.

HAVE YOU EVER READ A BOOK THAT CHANGED YOUR LIFE?

Barefoot Investor, wish I had read it in my early 20’s.

IF YOU ENDED UP IN JAIL, WHAT WOULD YOU FRIENDS AND FAMILY THINK YOU DID? Drunken Disorderly.

IF YOUR LIFE WERE A MOVIE, WHAT WOULD THE MOVIE BE CALLED?

I want it to be like keeping up with the Kardashians but it’s more like Meet the Fockers.

WHAT EMBARRASSING MOMENT HAS STUCK WITH YOU OVER THE YEARS?

I wet my pants the first time I saw a possum.

WHAT ARE SOME OF YOUR BIGGEST FEARS?

Sharks, I watched Jaws when I was far too young. Also being around to watch my children grow up - I had my youngest daughter later in life.

WHO DO YOU LOOK UP TO THE MOST? AND WHY? I honestly look up to my husband; he’s the calm one and always sees things in a different perspective than me.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS?

I’m a very loyal employee, my last job I was there for 18 years so will definitely still be at CPS in 5 years.

WHAT ARE YOU MOST PROUD OF AND WHY?

So many things to be proud and grateful for, I have many career achievements and also lots of personal achievements. If I had to choose one it would be how well-mannered my children are.

IF YOU COULD CHANGE ONE THING ABOUT YOURSELF, WHAT WOULD IT BE?

My big nose.

WHAT’S ONE OF THE MOST FUN CHILDHOOD MEMORIES YOU HAVE?

Beach camping.

WHO IS YOUR CELEBRITY CRUSH? Brad Pitt.

WHAT’S THE WILDEST THING YOU HAVE EVER DONE? Left school and got a job so I could go and watch UB40 in concert.

WHAT’S YOUR WORST BAD HABIT? Smoking.

HOW WOULD YOUR BEST FRIEND DESCRIBE YOU? Supportive, crazy fun.

IF YOU COULD LIVE A DAY AS ANY TYPE OF ANIMAL, WHAT WOULD YOU CHOOSE AND WHY?

A spider to scare people, but maybe I would be scared of myself.

IF YOU COULD REDO ONE MOMENT OF YOUR LIFE, WHAT WOULD IT BE?

I really don’t think I would redo anything, even our mistakes shape our future decisions.

WHAT IS A PRODUCT YOU CANNOT LIVE WITHOUT? Hair conditioner.

IF YOU COULD CHANGE YOUR NAME, WHAT NEW NAME WOULD YOU PICK?

I don’t think I would change my name; I don’t love it but it would be weird to have another name.

WHAT COUNTRY WOULD YOU MOST LIKE TO VISIT? Greek Islands.

WHAT WOULD YOU DO IF YOU WERE INVISIBLE FOR A DAY?

Go to the day-care and make sure they don’t leave my baby to cry.

TOILET PAPER, OVER OR UNDER? Over for sure.

HAVE YOU EVER SENT A TEXT MESSAGE TO THE WRONG PERSON?

Yes, I sent an angry explicit text to my son’s dad’s friend instead of my husband.

DO YOU HAVE ANY FUNNY OR SECRET TALENTS YOU’D BE WILLING TO SHARE? I wish I had a secret talent.

HAVE YOU EVER DROPPED FOOD ON THE FLOOR ACCIDENTALLY AND THEN PICKED IT UP TO EAT IT? All the time, and I feed my kids food off the floor too.

DO YOU DOUBLE DIP? Sure do.

WHAT ADVICE WOULD YOU GIVE YOUR TEENAGE SELF?

Please behave and respect your parents.

PESTIE PROFILES

JESSICA HALLS

WHERE DO YOU WORK?

I work for Pesteco.

WHAT IS YOUR ROLE?

I am Operations Manager, most recently also General Manager of our new division Saneco.

HOW DID YOU GET INTO PEST CONTROL?

I got into pest control through the old company I was working for; I started working in Hygiene, and the owner of the company approached me one day whilst I was cleaning bins and asked, “Would you like to try Pest Control out we think you would be a great asset to the team” I didn’t even have to think I straight away said Yes! The next week I was enrolled in my course and working alongside a bunch of guys. I was the only girl I knew back then that was involved in pest control. I’m sure there were many, but it felt rare. The group of men I worked alongside were always there for assistance and always treated me with such respect, the same respect I’m treated with now in my Ops Manager role!

DESCRIBE YOURSELF IN THREE WORDS

I’m loyal, reliable and fun!

WHAT DO YOU LOVE ABOUT PEST CONTROL?

I love that every day is different. Even when I was a tech on the road no two days were the same. I love the clients I speak to and the people I meet. It’s a rewarding job at the end of the day to know you have achieved something great today or even just helped someone out regardless of if you are on the road or in an office.

WHAT’S YOUR GO-TO KARAOKE SONG? Would have to be Islands in the Stream haha.

WHAT’S THE LAST DREAM YOU REMEMBER?

I am constantly dreaming about work currently... was probably that I would miss a meeting haha.

WHAT’S YOUR FAVOURITE SNACK FOOD? Lollies and chocolate.

ARE YOU AN INTROVERT OR AN EXTROVERT? Extrovert.

WHAT’S THE BEST DISH YOU CAN COOK? I would say Tacos.

WHAT IS YOUR BIGGEST PEST PEEVE? When stations are kicked off chains and not cleaned out...

IF YOU COULD HAVE DINNER WITH ONE PERSON (LIVING OR DEAD), WHO WOULD IT BE? Look I do have two... Billy Joel & my Nan ☺

DO YOU HAVE ANY PETS? I have a 4-year-old female Cocker Spaniel.

WHAT WAS THE WORST PHASE IN YOUR LIFE? Would’ve been my 19-26 years...

WHAT WOULD YOU DO IF YOU WON THE LOTTERY? I would help my family, go on a holiday and continue to live a comfortable happy life.

WOULD YOU PREFER TO GO CAMPING OR CHILL AT A RESORT? Chill at a resort but I do enjoy camping also.

WHAT’S THE MOMENT YOU WOULD LOVE TO BE A FLY ON THE WALL FOR? I’m nosey so anything really haha.

WHAT SCRAMBLES YOUR BRAIN EVERY TIME YOU THINK ABOUT IT?

Numbers haha.

WHAT ARE YOU MOST DETERMINED TO ACCOMPLISH?

To build my new project Saneco into something huge!

WHAT’S YOUR FAVOURITE WAY TO SPEND A DAY OFF? Head to the gym, shopping, massage and relax.

HAVE YOU EVER READ A BOOK THAT CHANGED YOUR LIFE?

Yes, Make Your Bed and Eat that Frog.

IF YOU ENDED UP IN JAIL, WHAT WOULD YOU FRIENDS AND FAMILY THINK YOU DID?

Probably something after a night out haha, dancing on a table or similar.

IF YOUR LIFE WERE A MOVIE, WHAT WOULD THE MOVIE BE CALLED?

Never Stops.

WHAT EMBARRASSING MOMENT HAS STUCK WITH YOU OVER THE YEARS?

One time at my pops 80th birthday I was getting myself some cake and as I was walking back with cake in both hands I tripped on the leg of a chair and fell face first in front of the whole party but managed to save the cakes.

WHAT ARE SOME OF YOUR BIGGEST FEARS?

I don’t like snakes.

WHO DO YOU LOOK UP TO THE MOST? AND WHY?

I look up to my Grandparents. They have been married for 60 + years and have raised kids and also a lot of grandkids. They are the definition of family and unconditional love. They are very well respected in my family, and it’s easy to see why.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS? Running an empire... Hopefully.

WHAT ARE YOU MOST PROUD OF AND WHY?

I am proud of the person I have become in the last 6 years and more so the goals I have achieved in the past 3 years.

IF YOU COULD CHANGE ONE THING ABOUT YOURSELF, WHAT WOULD IT BE?

To have a stronger mindset.

WHAT’S ONE OF THE MOST FUN CHILDHOOD MEMORIES YOU HAVE?

Family BBQs and parties.

WHO IS YOUR CELEBRITY CRUSH? Tupac...

WHAT’S THE WILDEST THING YOU HAVE EVER DONE? I have done many wild things.

WHAT’S YOUR WORST BAD HABIT? Biting my nails.

HOW WOULD YOUR BEST FRIEND DESCRIBE YOU? Funny, loyal and easy going.

IF YOU COULD LIVE A DAY AS ANY TYPE OF ANIMAL, WHAT WOULD YOU CHOOSE AND WHY?

A dog...

IF YOU COULD REDO ONE MOMENT OF YOUR LIFE, WHAT WOULD IT BE?

I would go back and redo when I left school until about 27. I would have made better choices.

WHAT IS A PRODUCT YOU CANNOT LIVE WITHOUT? Hair wax haha and deodorant.

IF YOU COULD CHANGE YOUR NAME, WHAT NEW NAME WOULD YOU PICK?

I’d still pick Jessica. I like it.

WHAT COUNTRY WOULD YOU MOST LIKE TO VISIT? England.

WHAT WOULD YOU DO IF YOU WERE INVISIBLE FOR A DAY?

Spy on everyone.

WHAT ADVICE WOULD YOU GIVE TO A NEW FEMALE TECHNICIAN COMING INTO THE PEST INDUSTRY? I would say always trust your decisions, never be afraid to ask for help you will learn for the rest of your life.

TOILET PAPER, OVER OR UNDER? Over.

HAVE YOU EVER SENT A TEXT MESSAGE TO THE WRONG PERSON?

Yes hahah.

DO YOU HAVE ANY FUNNY OR SECRET TALENTS YOU’D BE WILLING TO SHARE?

I can make my tongue go into 3 loops, haha that’s all.

HAVE YOU EVER DROPPED FOOD ON THE FLOOR ACCIDENTALLY AND THEN PICKED IT UP TO EAT IT? Yep.

DO YOU DOUBLE DIP? My own food yes.

WHAT ADVICE WOULD YOU GIVE YOUR TEENAGE SELF?

Stay in school, buy a house and travel the world.

PESTIE PROFILES

DAWN HENDRIKSE

WHERE DO YOU WORK?

Elite Pest Control Ltd in Christchurch New Zealand.

WHAT IS YOUR ROLE? Support crew.

HOW DID YOU GET INTO PEST CONTROL? My Mum and Dad got me into it.

DESCRIBE YOURSELF IN THREE WORDS Creative, analytical and curious.

WHAT DO YOU LOVE ABOUT PEST CONTROL? I love finding solutions.

WHAT’S YOUR GO-TO KARAOKE SONG? Mickey by Toni Basil.

WHAT’S THE LAST DREAM YOU REMEMBER? It was more like a nightmare and too weird to relate.

WHAT’S YOUR FAVOURITE SNACK FOOD? Bacon and/or lamb loin chops.

ARE YOU AN INTROVERT OR AN EXTROVERT? Definitely an introvert.

WHAT’S THE BEST DISH YOU CAN COOK? Indonesische rempah balletjes met rijst en pindasaus.

WHAT IS YOUR BIGGEST PEST PEEVE? Possums.

IF YOU COULD HAVE DINNER WITH ONE PERSON (LIVING OR DEAD), WHO WOULD IT BE? Prince Phillip.

DO YOU HAVE ANY PETS? No.

WHAT WAS THE WORST PHASE IN YOUR LIFE? 30-39.

WHAT WOULD YOU DO IF YOU WON THE LOTTERY? I’d buy a Boeing 747.

WOULD YOU PREFER TO GO CAMPING OR CHILL AT A RESORT? Camping.

WHAT’S THE MOMENT YOU WOULD LOVE TO BE A FLY ON THE WALL FOR? Conclave.

WHAT SCRAMBLES YOUR BRAIN EVERY TIME YOU THINK ABOUT IT? Chess.

HAVE YOU EVER READ A BOOK THAT CHANGED YOUR LIFE? The Gulag Archipelago by Aleksandr Solzhenitsyn. W Z E A LAND

WHAT ARE YOU MOST DETERMINED TO ACCOMPLISH? Masters in Pest Management.

WHAT’S YOUR FAVOURITE WAY TO SPEND A DAY OFF? Reading/Podcasting/Webinaring.

IF YOU ENDED UP IN JAIL, WHAT WOULD YOU FRIENDS AND FAMILY THINK YOU DID? 8 shots of tequila.

IF YOUR LIFE WERE A MOVIE, WHAT WOULD THE MOVIE BE CALLED?

The Hangover I and II.

WHAT EMBARRASSING MOMENT HAS STUCK WITH YOU OVER THE YEARS? Getting the giggles during a presentation and not being able to finish it.

WHAT ARE SOME OF YOUR BIGGEST FEARS? Heights and drowning.

WHO DO YOU LOOK UP TO THE MOST? AND WHY? I look up to people who are honest and genuine, smart and intelligent and who use their skills and talents for good and not evil.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS? Spending more time with family on cool projects, travelling and keeping the connections strong and bonding with our new generation - and leading the team towards financial stability, successful careers and living a satisfying work/life balance.

WHAT ARE YOU MOST PROUD OF AND WHY? Getting back on my motorcycle after an accident.

IF YOU COULD CHANGE ONE THING ABOUT YOURSELF, WHAT WOULD IT BE? I’d like to be more disciplined.

WHAT’S ONE OF THE MOST FUN CHILDHOOD MEMORIES YOU HAVE?

Camping at Catlins, Papatowai (where forest meets sea).

WHO IS YOUR CELEBRITY CRUSH? Bella Hadid.

WHAT’S THE WILDEST THING YOU HAVE EVER DONE? Pig hunting - that was definitely wild.

WHAT’S YOUR WORST BAD HABIT? Leaving everything to the absolute last possible moment.

HOW WOULD YOUR BEST FRIEND DESCRIBE YOU? Please don’t ask her!!

IF YOU COULD LIVE A DAY AS ANY TYPE OF ANIMAL, WHAT WOULD YOU CHOOSE AND WHY? I would live as an Orca for a day, and explore the ocean without freaking out.

IF YOU COULD REDO ONE MOMENT OF YOUR LIFE, WHAT WOULD IT BE? Not get married.

WHAT IS A PRODUCT YOU CANNOT LIVE WITHOUT? Moisturiser.

IF YOU COULD CHANGE YOUR NAME, WHAT NEW NAME WOULD YOU PICK? Terri.

WHAT COUNTRY WOULD YOU MOST LIKE TO VISIT? Egypt.

WHAT WOULD YOU DO IF YOU WERE INVISIBLE FOR A DAY?

I’ll do my normal day - I don’t think anyone will notice.

WHAT ADVICE WOULD YOU GIVE TO A NEW FEMALE TECHNICIAN COMING INTO THE PEST INDUSTRY? Make genuine professional connections and don’t stop learning.

WHAT’S THE HARDEST THING YOU FIND BEING A FEMALE PEST TECHNICIAN? Being physically weak.

TOILET PAPER, OVER OR UNDER? Over.

HAVE YOU EVER SENT A TEXT MESSAGE TO THE WRONG PERSON? Yes.

DO YOU HAVE ANY FUNNY OR SECRET TALENTS YOU’D BE WILLING TO SHARE? I love shooting possums and pigeons.

HAVE YOU EVER DROPPED FOOD ON THE FLOOR ACCIDENTALLY AND THEN PICKED IT UP TO EAT IT? Yes.

DO YOU DOUBLE DIP? Absolutely.

WHAT ADVICE WOULD YOU GIVE YOUR TEENAGE SELF?

Stop wasting precious time.

PESTIE PROFILES

JADE MATTHEWS

WHERE DO YOU WORK? Ecolab.

WHAT IS YOUR ROLE? Trainee Pest Technician.

HOW DID YOU GET INTO PEST CONTROL? I had an interest in the field after graduating from university.

DESCRIBE YOURSELF IN THREE WORDS Quirky, organised, caring.

WHAT DO YOU LOVE ABOUT PEST CONTROL? The part we play in protecting New Zealand’s biodiversity from pest animals.

WHAT’S YOUR GO-TO KARAOKE SONG? Take a bow.

WHAT’S THE LAST DREAM YOU REMEMBER? I dreamt that I saw my brothers again. Due to covid I haven’t been able to see them for the past 3 years.

WHAT’S YOUR FAVOURITE SNACK FOOD? Shapes.

ARE YOU AN INTROVERT OR AN EXTROVERT? I feel that I am introverted however I have been said to be extroverted by my friends.

WHAT’S THE BEST DISH YOU CAN COOK? Bolognese.

WHAT IS YOUR BIGGEST PEST PEEVE?

I am not a fan of cockroaches. Which is funny as a large majority of work I do is controlling cockroaches.

IF YOU COULD HAVE DINNER WITH ONE PERSON (LIVING OR DEAD), WHO WOULD IT BE?

I don’t know. I can’t think of anything in particular.

DO YOU HAVE ANY PETS? Not currently.

WHAT WAS THE WORST PHASE IN YOUR LIFE? High school.

WHAT WOULD YOU DO IF YOU WON THE LOTTERY? I would buy myself a house.

WOULD YOU PREFER TO GO CAMPING OR CHILL AT A RESORT? Resort.

WHAT ARE YOU MOST DETERMINED TO ACCOMPLISH? Building a career and achieving my goals.

WHAT’S YOUR FAVOURITE WAY TO SPEND A DAY OFF? Resting or spending time with family/ friends.

HAVE YOU EVER READ A BOOK THAT CHANGED YOUR LIFE?

Yes, Sapiens by Yuval Noah Harari.

IF YOU ENDED UP IN JAIL, WHAT WOULD YOU FRIENDS AND FAMILY THINK YOU DID? What? How? Oh God what did she do? W Z E A LAND

IF YOUR LIFE WERE A MOVIE, WHAT WOULD THE MOVIE BE CALLED?

Navigating life.

WHO DO YOU LOOK UP TO THE MOST? AND WHY? My partner, because he is a head strong dedicated person and is doing amazing in his field. I aspire to be as happy and successful in my life as my partner is now.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS? I haven’t really thought about it. I’m currently just trying to find myself and find what I want to do with my life.

WHAT ARE YOU MOST PROUD OF AND WHY?

Being a 22-year old that already had a bachelor’s degree and gained a job after graduating. Because growing up in Fiji, I never thought I would be where I am today.

WHAT’S ONE OF THE MOST FUN CHILDHOOD MEMORIES YOU HAVE?

Playing with my dogs in the yard.

WHO IS YOUR CELEBRITY CRUSH? Henry Cavil.

WHAT’S YOUR WORST BAD HABIT? Not drinking enough water.

HOW WOULD YOUR BEST FRIEND DESCRIBE YOU? She would probably say that I am a complete idiot. But I know she thinks I’m caring and outgoing.

IF YOU COULD LIVE A DAY AS ANY TYPE OF ANIMAL, WHAT WOULD YOU CHOOSE AND WHY? Orca, because I have always found them fascinating and growing up, my brother would say that if I were an animal, I would be an orca. Which is why I have a tattoo of it on my forearm.

WHAT IS A PRODUCT YOU CANNOT LIVE WITHOUT? Ice cream.

IF YOU COULD CHANGE YOUR NAME, WHAT NEW NAME WOULD YOU PICK?

Twyla.

WHAT COUNTRY WOULD YOU MOST LIKE TO VISIT? Korea.

WHAT WOULD YOU DO IF YOU WERE INVISIBLE FOR A DAY?

I would probably prank my partner the whole day.

WHAT ADVICE WOULD YOU GIVE TO A NEW FEMALE TECHNICIAN COMING INTO THE PEST INDUSTRY? That it is not going to be easy, but you will get through it. Being a pest control technician isn’t for everyone but if you have the passion for pest control then it will be a very rewarding field.

WHAT’S THE HARDEST THING YOU FIND BEING A FEMALE PEST TECHNICIAN?

1. Being underestimated for being a woman in a male dominated industry 2. Finding a bathroom when you’re on your period ��

HAVE YOU EVER SENT A TEXT MESSAGE TO THE WRONG PERSON? Yes.

HAVE YOU EVER DROPPED FOOD ON THE FLOOR ACCIDENTALLY AND THEN PICKED IT UP TO EAT IT? Yes.

DO YOU DOUBLE DIP?

When it’s only for me, yes. If it’s shared then I don’t.

WHAT ADVICE WOULD YOU GIVE YOUR TEENAGE SELF?

Keep going forward because you’re on the right track.

PESTIE PROFILES

SANDRA SPEIRS

WHERE DO YOU WORK? Nelson New Zealand.

WHAT IS YOUR ROLE? Everything, I do it all.

HOW DID YOU GET INTO PEST CONTROL? Through a franchise about 15 years ago.

DESCRIBE YOURSELF IN THREE WORDS Happy, hardworking, sincere.

WHAT DO YOU LOVE ABOUT PEST CONTROL? My clients, I meet so many nice people.

WHAT’S YOUR GO-TO KARAOKE SONG? “I’m gonna be” by The Proclaimers.

WHAT’S THE LAST DREAM YOU REMEMBER? Being in a big house looking out the window as we float down the flooded River ��

WHAT’S YOUR FAVOURITE SNACK FOOD? Popcorn though, I’m quite liking the peapod snacks.

ARE YOU AN INTROVERT OR AN EXTROVERT? Definitely an introvert.

WHAT’S THE BEST DISH YOU CAN COOK? Bacon, pumpkin fried rice!

WHAT IS YOUR BIGGEST PEST PEEVE? Putting marks on the windows.

IF YOU COULD HAVE DINNER WITH ONE PERSON (LIVING OR DEAD), WHO WOULD IT BE? Arnold Schwarzenegger.

DO YOU HAVE ANY PETS? A dog called Jax and some tropical fish.

WHAT WAS THE WORST PHASE IN YOUR LIFE? When my hubby flew the coop for another chick.

WHAT WOULD YOU DO IF YOU WON THE LOTTERY? Buy more houses to rent out and travel with Grant ��

WOULD YOU PREFER TO GO CAMPING OR CHILL AT A RESORT? Depends if I won the lottery. Both are good.

WHAT’S THE MOMENT YOU WOULD LOVE TO BE A FLY ON THE WALL FOR? Conclave.

WHAT SCRAMBLES YOUR BRAIN EVERY TIME YOU THINK ABOUT IT? My left and my right, often when I say turn left I’m pointing right ��

WHAT ARE YOU MOST DETERMINED TO ACCOMPLISH? Handstands no hand presses.

WHAT’S YOUR FAVOURITE WAY TO SPEND A DAY OFF? Tramp in the bush or sit in the sun or both. W Z E A LAND

HAVE YOU EVER READ A BOOK THAT CHANGED YOUR LIFE?

Mind power.

IF YOU ENDED UP IN JAIL, WHAT WOULD YOU FRIENDS AND FAMILY THINK YOU DID?

Well, I couldn’t kill anyone and I couldn’t commit adultery so I would have stolen something ��

IF YOUR LIFE WERE A MOVIE, WHAT WOULD THE MOVIE BE CALLED?

Chill out and everything will be ok!

WHAT EMBARRASSING MOMENT HAS STUCK WITH YOU OVER THE YEARS?

When I went for my motorbike license and failed because I couldn’t stop quick enough ��

WHAT ARE SOME OF YOUR BIGGEST FEARS? Being old and not being able to do things for myself any more.

WHO DO YOU LOOK UP TO THE MOST? AND WHY? Arnold Schwarzenegger because he has achieved so much, he has his mind under control.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS? Retired would be good.

WHAT ARE YOU MOST PROUD OF AND WHY?

My three children. They have grown up to be wellbalanced adults that enjoy life all working and happy.

IF YOU COULD CHANGE ONE THING ABOUT YOURSELF, WHAT WOULD IT BE?

I would like to set goals and achieve them. I’m not goal oriented at all.

WHAT’S ONE OF THE MOST FUN CHILDHOOD MEMORIES YOU HAVE? Riding the motorbike on the farm.

WHO IS YOUR CELEBRITY CRUSH? Funny, I don’t have one.

WHAT’S THE WILDEST THING YOU HAVE EVER DONE? Shot a possum! Climbed Ben Neves in Scotland with my sister; we often tramp together.

WHAT’S YOUR WORST BAD HABIT?

Biting my fingernails so I have gel nails.

HOW WOULD YOUR BEST FRIEND DESCRIBE YOU? Hardworking, adventures and positive.

IF YOU COULD LIVE A DAY AS ANY TYPE OF ANIMAL, WHAT WOULD YOU CHOOSE AND WHY? An eagle I could see so much.

IF YOU COULD REDO ONE MOMENT OF YOUR LIFE, WHAT WOULD IT BE?

Redoing something would change everything. It’s too risky.

WHAT IS A PRODUCT YOU CANNOT LIVE WITHOUT? Natural eggshell membrane - it keeps my joints moving.

IF YOU COULD CHANGE YOUR NAME, WHAT NEW NAME WOULD YOU PICK? Sandra is a good name. I like it.

WHAT COUNTRY WOULD YOU MOST LIKE TO VISIT? Greece, Spain, Vietnam, there are so many.

WHAT WOULD YOU DO IF YOU WERE INVISIBLE FOR A DAY?

Spy on people, other bug sprayers so I can see what they really do :)

WHAT ADVICE WOULD YOU GIVE TO A NEW FEMALE TECHNICIAN COMING INTO THE PEST INDUSTRY?

It’s not a race; doing a good job is better than leaving a mess. Try different products and, keep up to date with courses and training; keep learning.

WHAT’S THE HARDEST THING YOU FIND BEING A FEMALE PEST TECHNICIAN?

When I used to go to the courses, I was often the only woman there. That has changed now.

TOILET PAPER, OVER OR UNDER? Over.

HAVE YOU EVER SENT A TEXT MESSAGE TO THE WRONG PERSON? OMG yes �� ��

DO YOU HAVE ANY FUNNY OR SECRET TALENTS YOU’D BE WILLING TO SHARE? I used to do pole fitness.

HAVE YOU EVER DROPPED FOOD ON THE FLOOR ACCIDENTALLY AND THEN PICKED IT UP TO EAT IT? Do I have to answer truthfully?

DO YOU DOUBLE DIP? Only if I’m the only one eating it.

WHAT ADVICE WOULD YOU GIVE YOUR TEENAGE SELF?

Get your mind under control, you control how you feel and what you think so sort it out for your good. Strive to be happy. That’s why you are here to enjoy life!

GET SOCIAL NEW ZEALAND

For all the New Zealand members readers, don’t forget we also have a FB group set up just for NZ. There will be information released in that group that only applies to those based in NZ. Stay tuned for the WIPM NZ Excellence Award. More information will be released in the next couple of months. W Z E A

WIPM TIKTOK CHALLENGE

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RED SPOTTED JEWEL BEETLE

This beautiful beetle is endemic to coastal Western Australia, where larvae live in soil and feed on the roots of myrtle shrubs for up to fifteen years. Adults emerge with perfect timing to coincide with the wildflower season: October to November. females are significantly larger than males. Some seasons these are very prolific and can be found in their hundreds. The following week there may be none and they might be scarce for several years.

Over the coming years, we are going to see continued migration of women in the pest management industry. Recognising, celebrating, and showcasing outstanding winners’ talents, bringing greater awareness of the skills and capabilities women have in our industry.

These awards will reflect the values we share as an industry – where hard work, collaboration, integrity and outstanding business acumen are all recognised and acknowledged. They provide a platform from which outstanding women can shine and set the benchmark for others to follow.

These awards will recognise many impressive women in the pest management industry and will provide great networking events throughout 2023.

Career Paths In Pest Management for Women.

More information will be revealed soon.

WIPM NATIONAL BIG BREAKFAST

Women In Pest Management is pleased to announce the National WIPM Breakfast will be held at the inaugural Termite Professional Conference, to take place on July 6th 2023 - Maroochy RSL Sunshine Coast.

The conference will include talks from leading researchers in Australia and overseas and will provide termite professionals with a deeper understanding of termite biology and behaviour, as well as the latest information on termite management techniques.

The WIPM breakfast will include a keynote speaker and industry female speakers, which is open to all male and female delegates.

Let’s not forget the gala dinner to finish off a great conference. This is a conference not to be missed.

INSTINCT AND REASON

A market research company called Instinct and Reason are conducting a study to help their client better understand the needs of professional pest managers, like yourself.

They would like you to please complete a market research survey, and you will be given $50 as a thank you if you complete it. It will take about 25-minutes to complete.

Your answers will be completely anonymous. And what you say will be analysed and reported with everyone else confidentially, abiding by the market research code of practice and privacy laws of Australia.

Please click the link to start the survey, and complete it within the next week:

CLICK TO START THE SURVEY