TRINITY MAGAZINE - SPRING/SUMMER 2024

Spring/Summer 2024 www.trinitypurchasing.com

Trinity Magazine.

The latest intel for hotel, hospitality and care operators

SOLUTIONS TO ENHANCE YOUR OPERATIONS Top hotel trends

Cost saving tips

New upcoming events

Innovative sustainability solutions

Availability: Continental Europe

CONTENTS

CONTENTS SPRING/SUMMER 2024 Welcome to the latest edition of the Trinity Magazine, focused as ever on providing you with new solutions and the latest valuable market knowledge.

8 WELCOME Let’s explore what’s inside this issue

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10 DRIVING SUSTAINABLE CHANGE IN HOSPITALITY PROCUREMENT 16 HOW TRINITY PURCHASING HELPED BUSWELLS HOTEL ACHIEVE €120,000 IN SAVINGS 22 QUIGLEY MEATS Redefining the burger experience 26 MEET THE TEAM Ian Murphy, Senior Vice President of Supply Chain & GPOs

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30 TRINITY PURCHASING NETWORKING EVENING HIGHLIGHTS 34 STAYING AHEAD: 6 TRENDS SHAPING THE HOTEL INDUSTRY

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38 CESANO Transform guest stays with Cesano’s eco-friendly bicycle rentals 40 SUSTAINABILITY SPOTLIGHT Partners giving back to communities in need

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44 LANTMÄNNEN UNIBAKE Baking for a better world with Lantmännen Unibake 48 ENHANCING HOTEL OPERATIONS TOGETHER 50 MEET THE TEAM Charlotte Spanjersberg, Relationship Manager, Netherlands 52 FIND MORE SAVINGS TO IMPROVE THE FINANCIAL HEALTH OF YOUR BUSINESS

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CONTENTS

54 NURISHH Embrace the future of plant-based dishes 58

58 SERVE UP THE TOP 4 BEVERAGE TRENDS OF 2024 64 FLEXFURN Revolutionise your space with Flexfurn’s flexible furniture solutions

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70 5 TIPS FOR A PEST-FREE SUMMER SEASON 76 ALPHATRONICS Enhance the comfort and safety of your guests with a well-equipped parking facility

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80 MEET THE TEAM Marc America, Relationship Manager, Netherlands 82 REDUCING AND MANAGING WASTE IN THE NETHERLANDS AND BELGIUM

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Elevate your hotel with Guest Supply, a trusted international partner for world-class hotel supplies. We’re dedicated to providing products and solutions that enhance your guests’ experience, all wrapped in a service that’s as excellent as the products we supply.

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Acca Kappa, founded by the Krüll family in 1869, embodies the essence of Italian taste and elegance, rooted in Treviso’s heritage. Their timeless products, inspired by flowers and plants found in Italian gardens, reflect four generations of craftsmanship, offering a delicate blend of fine ingredients that evoke the essence of Italy’s beauty and culture.

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full-spectrum solutions For more information, please email: news@trinitypurchasing.com www.guestsupply.co.uk

CONTENTS

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86 IRELAND’S NEW DEPOSIT RETURN SCHEME 92 HOW TO MITIGATE THE IMPACT OF IRELAND’S MINIMUM WAGE INCREASE 94 QUADIT Check your way to better quality control with Quadit

Thank you to our supporting suppliers

LET’S CONNECT TO GROW TOGETHER Join our LinkedIn hotel & hospitality industry community to stay ahead To help our members stay informed, we share our latest insights and tips for hotel and hospitality operators that can help you achieve your goals.

Stay informed, get inspired, and be part of the conversation!

Simply click the button below or search ‘Trinity Purchasing An Avendra Group Company’ on LinkedIn. Follow us on LinkedIn Promote your business.

If you’ve achieved milestones, won awards, or want to share any success stories, email us at news@trinitypurchasing.com Spring/Summer 2024

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WELCOME

WRITTEN BY IAN HOLLIDAY VP GROWTH AND RETENTION AVENDRA INTERNATIONAL EUROPE

WELCOME TO THE LATEST ISSUE OF THE TRINITY MAGAZINE! 8

Spring/Summer 2024

WELCOME

As the economic landscape continues to shift, our experts are here to help you drive cost savings, enhance operational efficiencies, and achieve your sustainability objectives.

Let’s explore what’s inside this issue.

Sustainability solutions We are proud to be part of the Hospitality Alliance for Responsible Procurement (HARP) in partnership with EcoVadis, the largest trusted provider of sustainability ratings, and how we can assist your business with sustainable procurement practices and reducing scope 3 carbon emissions.

Upcoming legislation Stay informed about recent waste legislation changes in the Netherlands and Belgium that may affect your business operations, as well as our solutions to help navigate these changes. Plus, learn how we can help your business in Ireland mitigate the impact of the January minimum wage increase and adhere to the new Deposit Return Scheme.

Industry trends Stay ahead of the curve with insights from our procurement experts, helping you revamp your menus strategically to keep your profits healthy. Dive into the latest beverage trends shaping consumer preferences and explore hotel trends and innovations.

Insight from your peers Hear directly from Buswells Hotel to see how they overcame their challenges, achieved savings, and enhanced facilities for their guests.

Upcoming events We continue to host events in Belgium to help our members learn about the latest innovative solutions, new products and services in the hospitality industry. These events have a great atmosphere – ideal for networking and picking up tips to help your business stay ahead of the game. Look out for our upcoming events!

We hope you find this edition informative and helpful in navigating the ever-evolving landscape. Stay tuned for more exciting updates in the next edition!

Spring/Summer 2024

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C U LT U R E

DRIVING SUSTAINABLE CHANGE IN HOSPITALITY PROCUREMENT alongside 10

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C U LT U R E

We are committed to supporting the hospitality industry’s vision for a sustainable future.

WRITTEN BY HAMZAH ABU-RAGHEB SUSTAINABLE SOURCING DIRECTOR & NATILY SANTOS VP RESPONSIBLE SOURCING GLOBAL SUPPLY CHAIN AND GPO ARAMARK & AVENDRA GROUP

Trinity Purchasing, an Avendra Group Company, takes pride in being part of the Hospitality Alliance for Responsible Procurement (HARP).

As a HARP founding member, we are committed to accelerating positive impact across the industry by improving the sustainability performance of the supply chain and strengthening actions to support environmental, human and ethical practices over time.

Our goal within HARP is to help hospitality businesses worldwide adopt sustainable procurement practices

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including efforts towards reducing Scope 3 (Purchased Goods & Services) carbon emissions.

HARP was established in partnership with EcoVadis, an independent global sustainability rating agency, with the aim of measuring and enhancing sustainability efforts within the hospitality supply chain.

The sustainability performance of suppliers plays a crucial role in the environmental, social, and carbon footprint of the hospitality industry.

Through the HARP alliance, we will use EcoVadis’ robust methodologies to evaluate and elevate supply chain sustainability performance, promoting collaborative improvements across the global hospitality supply chain.

▶ Proud founding member of HARP ▶ Partnership with EcoVadis to measure and enhance supply chain sustainability performance ▶ Assisting clients in sustainable procurement practices ▶ Supporting clients in reducing Scope 3 - Purchased Goods and Services - carbon emissions ▶ Utilising EcoVadis’ data and methodologies for collaborative improvement of the global hospitality supply chain Read the press release: bit.ly/harprelease We’re here to help.

If you need assistance in reducing your environmental impact – reach out via news@trinitypurchasing.com and we will support you to achieve your goals.

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When did you last check your energy bills?

Chances are, you’re using more than you need to, and paying more than you should

Trinity Energy Services can help you reduce energy overheads. www.trinitypurchasing.com

news@trinitypurchasing.com

CASE STUDY

How Trinity Purchasing helped Buswells Hotel achieve €120,000 in savings A conversation with: Paul Gallagher, General Manager

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CASE STUDY

BACKGROUND

As a member of the Original Irish Hotel Group, Buswells Hotel is a prestigious independent 67-bedroom hotel located in the heart of Dublin, Ireland, next to Trinity College and within a stone’s throw of St Stephen’s Green.

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t has consistently upheld a tradition of exceptional hospitality, earning itself a reputation for boutiqueclass hospitality offering a traditional warm service.

Paul Gallagher, the General Manager, has been leading the hotel for 27 years with a clear vision to provide first-class customer service standards. In addition, Paul has also held a Non-Executive Director position with Dublin’s iconic Convention Centre, as well as Chair Central Marketing Partnership for Tourism Ireland and a Vice Chair Board of Directors for the Original Irish Hotels, which includes more than 50 hotels – including Buswells.

Having always worked in the hospitality sector, including hotels

in England, Wales, Switzerland and Amsterdam, Paul certainly knows what is required to keep hotels running as efficiently as possible, as he explains: “Since working at Buswells, I’ve witnessed a lot of changes. For example, I remember when bookings were made via telex and fax! While the service people expect remains a constant, the reservation process and general operations have evolved. Technology plays an increasingly important role in the guest experience, and of course, the overall management of the hotel has become far more digitised. We are also seeing inflation creating pressure on operational spend, which requires a close eye, and importantly, opportunities around participation in a group purchasing scheme.”

A PA R T N E R I N P U R C H A S I N G With a commitment to advancing financial efficiency and streamlining operations, the management initiated an in-depth review of the hotel’s creditors ledger. The primary objective was to identify avenues for cost reduction,

supplier relationship optimisation and benchmarking current pricing strategies within the hotel.

Confirms Paul: “Following some early conversations with the Original Irish Hotels group, where we share Spring/Summer 2024

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CASE STUDY

a centralised marketing department, we could see the advantages of combining further resources and knew we would be able to realise savings if we did this with our purchasing. We were aware of Trinity Purchasing, an Avendra Group Company, and its hotel procurement specialism so we got in touch.

It was at this time that I invited the team from Trinity to come in and really get under the bonnet of our operations, learn about our supply chain, meet our head chef, understand our purchasing patterns and review our overall expenditure to see where efficiencies and savings could be made. With many outside factors driving price increases, you sometimes feel powerless of being able to make any financial savings, however, I knew that the best starting point would be the ‘big ticket’ items, including food & beverage, energy, telecoms, insurance, and laundry, and so we got to work.”

Examining spending trends and supplier partnerships The process started by collecting and analysing creditor ledger reports and supplier invoices. Simultaneously, the Trinity team conducted vendor evaluations to assess product quality, pricing competitiveness, and service delivery.

An examination of expenditure patterns revealed trends and areas of 18

Spring/Summer 2024

potential opportunity. Expenses were categorised, billing cycles scrutinised and contract terms evaluated for accuracy. On top of this, supplier relationships were closely examined to understand existing levels of communication, responsiveness and issue resolution. This involved engaging department heads and staff, including Executive Chef Niall Whelan, all of whom were able to provide valuable insights to enhance the assessment process.

Plugging into energy savings Trinity experts conducted the energy analysis component in collaboration with Radius Energy, and it delved into both Buswells’ electricity and gas consumption. This assessment highlighted the significance of accurate usage monitoring in the face of inflationary energy markets.

“When it comes to managing energy costs, I think everyone I talk to in the industry agrees that it is very hard to compare ‘like for like’ as the prices quoted appear to differ from day to day. It can be a minefield,” explains Paul. “As such, energy costings are so complex and difficult to project that having help from Trinity from day one and its energy specialist partner Radius Energy, was very welcome.

They immediately helped us to unlock savings by going to the market on our behalf, saving us in the region of €75,000 per annum, which is an

CASE STUDY

enormous saving for a hotel of our size. I trust the team and felt at ease with their recommendations, and I’m delighted to have identified such significant cost savings for the hotel’s financial sustainability.”

Food and beverage & non-food The next phase of the work involved analysing our food, beverage and nonfood purchases against Trinity’s group purchasing pricing.

Paul confirms: “Trinity’s price analysis has identified a potential further €45,000 per year savings on these costs, if we utilise all of their

Through their robust supply chain, we have certainty over the quality of products and service delivery and are progressively making savings over time.

Spring/Summer 2024

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CASE STUDY

recommendations. It’s great because these savings can be made either with existing suppliers or switching to an alternative. Our Head Chef has built confidence in Trinity and their team due to the fact that they work in partnership with us and want to understand our needs fully. Plus, through their robust supply chain, we have certainty over the quality of products and service delivery and are progressively making savings over time.

Moving forward, Trinity will renegotiate contracts as necessary to ensure competitive pricing is aligned with current market rates. We will also benefit from a centralised procurement system to streamline the majority of our supplier management.”

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Spring/Summer 2024

Working with Trinity has created some substantial cost savings, as well as operational efficiencies for our business. All savings fall into our net profit, which is something I’m sure all hoteliers would like to benefit from.

CASE STUDY

CONCLUSION When reflecting on the relationship with Trinity, Paul confirms: “Working with Trinity has created some substantial cost savings, as well as operational efficiencies for our business. Moving the ‘big ticket’ items to Trinity has really made a big difference, and all savings subsequently fall into our net profit, which, given the tough market conditions, is something I’m sure all hoteliers would like to benefit from.”

So far, the efforts have translated to an estimated 7% in savings, which is equivalent to over €120,000 for the hotel. The partnership has resulted in actionable recommendations that fortify supplier relationships, secure favourable terms and enhance overall operations.

Concludes Paul: “If I were asked “why should I talk to Trinity” by another hotelier, I would tell them that I thought our prices couldn’t be beaten, and that we already had good relationships, but in fact, the savings we’ve seen by partnering with Trinity speak for themselves.

When you consider the challenges that hoteliers face – we are generally fairly time-poor, we have inflation knocking on the door which keeps pushing up costs. Having support from professionals who are on your side makes a difference. Why let suppliers

eat into your margins? I would say consider your largest spends areas – even if it’s just energy to start with – and you will be astonished at the savings that can be made – all of which can be reinvested back into making sure you deliver the exceptional hospitality and service that your customers expect.”

We are here to help. If you are looking to save money on energy as well as food, beverage and non-food products, we’re here to help. Get in touch at news@trinitypurchasing.com Spring/Summer 2024

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ADVERTORIAL

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Spring/Summer 2024

WRITTEN BY ROSS QUIGLEY OPERATIONS MANAGER

ADVERTORIAL

Since its inception in 1981, this family-run enterprise has become synonymous with premium meat products and exceptional service, establishing itself as a prominent food service provider with depots in Cork and Dublin.

C R A F T I N G C U L I N A RY E X C E L L E N C E Amidst the ever-evolving culinary world, Quigley Meats remains a pioneer of innovation, particularly in response to the growing popularity of burgers.

Through close collaboration with customers, we continually explore inventive blends, recipes, and ideas, aiming to captivate the modern palate

and redefine the burger experience.

With numerous burger variations available, defining the perfect burger can be a challenge. Yet, certain elements remain crucial: a fresh, juicy, and flavourful meat patty paired with a soft and fresh bun topped with complementary ingredients that enhance the overall taste.

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More than just a meal, it’s a culinary experience that elevates any occasion. Whether grilled to perfection or pan-seared, this luxurious treat promises to transform every bite into a moment of indulgence.

Get in touch. If you’re interested in learning more about Quigley Meats and its latest innovative offerings, please get in touch with your Relationship Manager or email news@trinitypurchasing.com Spring/Summer 2024

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C U LT U R E

MEET THE TEAM

IAN MURPHY Senior Vice President of Supply Chain & GPOs Ian Murphy joined the Trinity Purchasing team in April 2023 as Senior Vice President of Supply Chain & GPOs, focusing on delivering world-class procurement and supply chain solutions to our clients across Europe.

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C U LT U R E

We find out a bit more about his tenure in the industry, what led him to Trinity Purchasing and his future aspirations for the business.

Describe your background in the industry. I bring extensive industry knowledge and expertise to the team, gained through my 10-year tenure with a competitor. I held various roles during this time, including Category and Sourcing Director and Chief Procurement Officer.

What attracted you to pursuing a career in procurement?

I initially fell into procurement during my university degree placement year. I spent the year in procurement for British Nuclear Fuel and loved everything about it. I then did my dissertation focused on procurement, and the rest, I guess you could say, is history.

I love every aspect of procurement, and it fits my personality perfectly. I would love for more people to pick a career in procurement at university.

I am proud of our teams, specifically how we have aligned our purchasing teams to bring greater value to our clients.

Why did you choose Trinity?

I chose Trinity because I was excited about the growth opportunities for the business in Europe. I was very impressed by the people I met during the interview process - their warmth and their desire to make sure that the company excels for Trinity members every day.

What are you most proud of at Trinity? I am proud of our teams, specifically how we have aligned our purchasing teams to bring greater value to our clients. Most importantly, I am proud of all the hard work that we are about to launch to the market.

Our goal is to leverage the total scale of our organisation to provide the best technology, innovation and, first and foremost, client-led solutions in the market.

What have been your highlights?

My highlights are the time that I have spent out in the business, meeting our teams, connecting with our clients, and immersing myself in the various cultures where we operate. I am sharing this from 40,000 ft as I am heading off on a business trip to share best practices with another Avendra Group Company in Canada!

What do you enjoy doing outside of work? I have a young family with two daughters (aged 8 and 5) that takes up most of my time. If I’m not with my family, I love to play golf and watch sports.

Spring/Summer 2024

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C U LT U R E

Trinity Purchasing Networking Evening highlights In December, our Networking Evening held at the Skylounge in the Lindner Hotel Antwerp, Belgium, concluded our series of Trinity Purchasing events for 2023.

Check out some highlights from the event:

Reading the print version?

Head to bit.ly/trinitynee to watch on YouTube!

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C U LT U R E

Over 100 hospitality industry operators and suppliers gathered against the stunning backdrop of Skylounge’s panoramic views to establish meaningful connections, share insights, and celebrate achievements.

Valuable networking The event provided hospitality operators with a welcoming space to connect and exchange best practices over a selection of food and drinks. Attendees had the opportunity to gather practical insights from peers, the Trinity Purchasing team and suppliers.

Expert insights Industry experts Glenn Middelhof, Founder of Tlant and Olivier Minne, Partner at Food Service Alliance, presented innovative ways for hoteliers to reduce costs, minimise their carbon footprint, and enhance guest experiences.

Attendees appreciated these practical tips, leaving with solutions they could immediately implement in their hotels.

Dirk Vandebosch, Executive Chef at Crowne Plaza Brugge, shared, “The event was a great way to get valuable insights and get to know new and trending products.”

Upcoming events Exciting news! We have a great line-up of events planned for 2024, offering excellent opportunities for networking with peers and industry experts, along with the latest innovative solutions for hospitality operators.

SAV E THE DATES

July 4th October 3rd

We’re here to help. If you missed our 2023 events and would like to learn how we can help your business cut costs, implement innovative solutions or reduce your carbon footprint – please reach out to us at news@trinitypurchasing.com Spring/Summer 2024

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Hotels require a reliable source of energy for a variety of different applications, such as central heating, cooking, hot water, swimming pools and air conditioning. LPG is just that – a reliable choice that delivers an energy supply for all your needs, with less risk of power cuts, even in the remotest of areas.

LPG can also help you to impact less on the environment due to the fact that it produces very little CO2, has low Sulphur content and doesn’t produce any air polluting particulates.

In the catering sector LPG is the fuel of choice for those looking for a more easily controlled and cleaner burning fuel.

Not only is it an essential ingredient in produce perfectly cooked food but it helps to save money in the process too.

Chefs and hotel professionals choose LPG from Tervas for its: Speed It provides immediate heat on ignition, without the need for any warm up period

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EXPERTISE

Staying ahead: 6 trends shaping the hotel industry The hotel industry is constantly evolving, and keeping up with the latest trends is crucial for attracting and engaging guests.

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WRITTEN BY TONY DIERCKENS SENIOR RELATIONSHIP MANAGER BELGIUM

EXPERTISE

Today’s travellers are seeking more than just a place to stay; they crave experiences, personalisation, and a focus on sustainability and well-being. Tony Dierckens, Senior Relationship Manager Belgium, highlights ways to differentiate your hotel, enhance guest satisfaction and thrive in the everchanging hotel landscape.

1 . C R E AT E A H A V E N FOR WELLBEING Amidst growing competition from vacation rentals, prioritising guest well-being is one way for hotels to stand out.

Offering on-site spas, yoga classes, healthy dining, and sleep-focused amenities creates inviting sanctuaries for relaxation and rejuvenation, enticing guests who seek holistic experiences.

2 . S U S TA I N A B I L I T Y TA K E S C E N T R E S TA G E

Social sustainability measures, such as collaboration with local suppliers, further reduce your hotel’s carbon footprint and foster meaningful connections with guests.

Eco-conscious travellers continue to be drawn to sustainable practices.

Hotels are embracing “Green Tech” like smart thermostats and LED lighting to reduce their environmental impact and attract environmentally conscious guests.

Social sustainability measures, such as collaboration with local suppliers, further reduce your hotel’s carbon footprint and foster meaningful connections with guests. Certifications like Green Tourism and Green Key can showcase a hotel’s commitment to sustainability.

Spring/Summer 2024

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EXPERTISE

One interesting trend is the emergence of ‘restobars’, where guests can enjoy premium drinks, cocktails, and a range of tasty dishes and snacks.

3 . C AT E R T O G E N E R AT I O N A L PREFERENCES According to Olivier Minne of Foodservice Alliance, Gen Z and Millennials are driving growth in the hospitality industry by favouring premium experiences and visiting hospitality channels, such as hotels, more often, for leisure and business.

Convenience is a big factor for them.

He shares, “In Belgium, we’re seeing the rise of lifestyle hotels catering to both travelers and locals. These hotels offer various services like co-working spaces, making it essential to have food and beverage options available 36

Spring/Summer 2024

from early morning until late at night.

One interesting trend is the emergence of ‘restobars’, where guests can enjoy premium drinks, cocktails, and a range of tasty dishes and snacks.”

4. EMBRACE TECHNOLOGY FOR A SEAMLESS EXPERIENCE Hotels are embracing automated kiosks and contactless check-in (mobile keys, QR codes) to streamline operations and boost efficiency. This not only frees up staff for personalised interactions but also empowers guests to check in quickly at their own pace, enhancing the overall arrival experience.

EXPERTISE

5 . P E R S O N A L I S AT I O N IS KEY In today’s hospitality scene, personalised experiences are in high demand. Hotels leverage data analytics to meet this expectation, analysing guest preferences to offer tailored services, from room adjustments to customised dining options. This strategy not only boosts guest loyalty but also enhances spending.

Personalised experiences are in high demand ...

This strategy not only boosts guest loyalty but also enhances spending.

6. ENHANCED SERVICES & L O C A L C O L L A B O R AT I O N Similar to the airline model, hotels are transforming into one-stop travel hubs by incorporating additional services like transfers, car rentals, and even curated local experiences.

These partnerships with local attractions and businesses provide guests with unique and memorable activities and contribute to the local economy, creating a win-win situation for both the hotel and the community.

Interested in learning more about how our suppliers can help you stay on top of the latest trends? Get in touch with us at news@trinitypurchasing.com.

We are here to help.

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ADVERTORIAL

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Transform guest stays with Cesano’s ecofriendly bicycle rentals Hotels can provide guests with a unique and eco-friendly experience by incorporating Cesano’s bicycle rentals into their offerings.

WRITTEN BY EUGEEN BECKERS CHAIRMAN BOARD OF DIRECTORS CESANO

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ADVERTORIAL

B E N E F I T S O F B I C Y C L E R E N TA L F O R H O T E L S

1

Ecologically responsible Bicycles are an environmentally friendly alternative to traditional means of transport. Hotels that offer bicycles actively contribute to sustainable tourism and reduce their ecological footprint.

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Revenue potential Bicycle rental opens new revenue streams for hotels. Guests are willing to pay extra for the opportunity to explore the area in a relaxed way.

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More guests and extended stays Cycling facilities attract a wide range of guests, from adventurous travelers to families looking for a healthy and fun vacation experience. Those guests also tend to extend their stay, taking advantage of the opportunity to explore the area at their own pace.

As a hotel that values sustainability, we are happy with the ecological impact of Cesano bicycles.

Our guests appreciate the green option and often choose a longer stay to discover more of the area.

Bregt Pillen, General Manager Martin’s Hotel Paterhof

Offering Cesano bicycles has clearly enriched our guest experience. Cesano takes away all worries with their extensive range of services. Our guests are happy to be able to explore the beautiful surroundings by bike.

Nils Picqueur, Hotel Manager Green Park Hotel Brugge

C E S A N O : Y O U R PA R T N E R I N B I C Y C L E R E N TA L S Cesano offers hotels a comprehensive package of benefits, including: Top quality bicycles.

Cesano offers only the very best electric bicycles, carefully selected for comfort and performance, regardless of the terrain.

Worry-free experience.

From maintenance and repairs to roadside assistance, Cesano ensures that guests can enjoy their cycling experience without any worries.

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Cesano provides theft insurance, allowing hotels to offer bicycles with confidence.

Get in touch.

If you would like to learn more about Cesano’s bicycle rental solutions, get in touch with your Relationship Manager or email news@trinitypurchasing.com.

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EXPERTISE

S U S TA I N A B I L I T Y SPOTLIGHT

Partners giving back to communities in need At Trinity Purchasing, we are proud to help our customers reduce their carbon footprint and reach their sustainability goals by partnering with reputable organisations who share our commitment to quality, reliability, and sustainability.

WRITTEN BY DAGMAR SCHOONHOVEN PROCUREMENT MANAGER NETHERLANDS

Dagmar Schoonhoven, Procurement Manager, Netherlands, highlights two of our partners who provide eco-friendly solutions for hoteliers, giving back to communities in need and the planet.

We are here to help.

If you want to reduce your carbon footprint and need advice or help sourcing sustainable products, contact our team at news@trinitypurchasing.com.

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EXPERTISE

MADE BLUE We’re excited to partner with Made Blue Foundation, a charitable organisation dedicated to providing clean water access worldwide.

Made Blue works closely with hotels, encouraging water conservation among guests through initiatives like shorter showers. This not only saves hotel costs but also enables the donation of saved litres to water projects benefiting families in need.

Through our partnership, for each Trinity hotel joining the Made Blue Foundation, 1,000,000 litres of clean drinking water will be donated to developing countries. This benefits at least 14 people per hotel!

Additionally, Made Blue offers reusable, eco-friendly water bottles for self-filling in hotel lobbies, reducing plastic usage and promoting a mindful hospitality experience.

Meet The Good Roll, creators of 100% tree-friendly toilet paper made from European recycled paper and bamboo.

With no chlorine, colourants, or fragrances, it offers a pleasant experience while being environmentally conscious.

What sets The Good Roll apart is its commitment to philanthropy, as 50% of its net profits go towards building toilets in Africa. Not only is it an ecoconscious choice, but with double the amount of paper, it also provides exceptional value for hotels prioritising quality and social impact.

Learn more at: https://madeblue.org/en/

Discover more at: https://thegoodroll.com/en-nl

THE GOOD ROLL

A family holding company with a mission Q-group is a family-owned holding company active in the food industry.

We are building a Q-family of like-minded people and we make ambassadors out of all our employees and partners in order to grow and shape the future together.

Q-logistics

CMYK 5-98-100-0 CMYK 0-0-0-100

Our sites • The Q-group headquarters are located in Lokeren.

• 4 production sites and logistic platforms: Lokeren, Neder-Over-Heembeek, Chimay and Neufchâteau • Clean cattle breeding (Q-Beef) Dendermonde • 15,000 m2 of production facilities • 52 trucks and vans on the road every day

Multi Meat 100-0 5-98CMYK -100 0-0-0 CMYK

Beef Pork Veal Lamb

Service

Would you like to be supported in your production?

We help you with advice, sales, orders, larger customer orders, etc.

- Always at the forefront of new trends for your customers - Tell us your specific wishes and needs and we will offer you tailor-made solutions!

cs Q-logisti 0 CMYK 5-98-100CMYK 0-0-0-100

Q-logistics

CMYK 5-98-100-0 CMYK 0-0-0-100

CMYK

5-98-100-0 / red 0-0-0-100 / zwart 42-24-100-0 / licht groen 65-51-96-50 / donker groen 55-40-100-22 / groen 0-60-100-0 0-8-95-0

Diversity From boning, portioning, cooking fresh meat, packaging cold cuts, to vegetarian/ vegan, ready-to-eat and theme products: we have everything for the most demanding customers!

In cooperation with carefully selected partners, we offer you fresh products to complete your range - We deliver all important orders for barbecues, buffets and parties - Adapt your product and its quality to your sales requirements.

Horse Chicken Turkey Halal

Butchery

High quality meat, raised and processed in Belgium.

12.450 Commercial References

Q-food: 4000 / De Bruycker: 7850 / Q-food Ardenne: 50 / Vegabites: 300 / Salaisons du Hainaut: 250

Availability

Smart choice !

Your strong partner • sustainable and holistic view of food, people and ecology food safety • The most dynamic and innovative player in the sector

Regional and local products

• Enthusiastic and experienced teams • Balanced and market-driven pricing • Q = company hygiene, reliable deliveries, punctuality and consistent quality • Real-time, permanent, automatic temperature control temperature control during transport!

• GPS location • Real-time data transmission

CHIMAY TRADITION SALAISONS DU HAINAUT

1

TOPPINGS FOR BREADS & SALADS

• ordering moment • delivery • invoice

READY-MADE MEALS SERVICE ITEMS

THEME PRODUCTS

WHOLE ANIMAL

range

1

range

PAT (READY TO SLICE)

FRESH MEAT, PORTIONED

MINCED & PREPARED MEAT

PRE-COOKED

2

range

3

www.q-food.be

range

4

range

5

Let our specialists take care of you!

For more information, please email: news@trinitypurchasing.com

ADVERTORIAL

Baking for a better world with Lantmännen Unibake

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WRITTEN BY MASSIMO RAGATUSO KEY ACCOUNT MANAGER, LANTMÄNNEN UNIBAKE

ADVERTORIAL

At Lantmännen Unibake, our commitment to sustainability is baked into everything we do. Our global strategy, “Baking for a Better World,” consists of three core pillars: Climate, Health, and People.

Through this holistic approach, we aim to minimise our negative environmental impact while promoting health and equity within our communities.

T O WA R D S A N E T Z E R O F U T U R E B Y 2 0 5 0

Our ambitious goal is to achieve NET ZERO emissions by 2050, aligning with our vision of a sustainable future.

Central to this vision are our objectives for the year 2030, which guide our efforts across various fronts.

Climate We have set rigorous targets to reduce our carbon footprint: we aim to cut Scope 1 & 2 emissions by 50% and Scope 3 emissions by 30%.

Our initiatives include harnessing renewable energy, implementing energy-efficient technologies, and optimising our production processes to minimise waste and emissions.

Spring/Summer 2024

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ADVERTORIAL

Health We prioritise nutritional quality, aiming for adequate fibre in all bread and fastfood products for better digestion. A significant portion of our bread will have increased fibre content. We’re reducing salt and increasing whole grains across our range. Additionally, many of our sweets will have lower calorie counts per serving for healthier snacking.

People Our dedication to equity and inclusivity is evident in our human-centric goals: ensuring equal pay, fostering diversity, promoting gender equality in management, offering flexible arrangements for seniors, and prioritising green certifications across all our sites.

Concrete steps towards sustainability While we’ve made strides in cutting Scope 1 & 2 emissions via solar panels, renewables, and energy efficiency, the bulk of our emissions are from Scope 3 sources. In 2023, we began our first Scope 3 project targeting flour, teaming up with local farmers for sustainable practices. Our goal is to slash CO2 emissions from flour production by 30% by 2030, aligning with our Climate & Nature program for greener supply chains.

Looking ahead In our sustainability journey, we’re transitioning to electric vehicles, exploring low-carbon oven options, boosting plant-based ingredients, and deepening supplier partnerships.

At Lantmännen Unibake, every loaf contributes to fighting climate change and creating a better world.

Together, we bake for a better world, one loaf at a time, making a lasting impact for future generations.

Get in touch.

If you’re interested in learning more about the solutions of Lantmännen Unibake, reach out to your Relationship Manager or email us at news@trinitypurchasing.com 46

Spring/Summer 2024

Availability

Plant-based

m lk lovers Shake well

& refrigerate before use.

65°

maximum 65 °C.

Steam to (Do not re-steam).

100% European oats Created with baristas Foamable & ideal for l*tte art Ca

Source of calcium 100% plant-based Naturally lactose free

Mochaccino Ingredients

How to make

— 220 ml Alpro Barista This Is Not M*lk

1. Put the chocolate drops in a preheated glass.

2. Add the double espresso.

3. Steam the Alpro Barista This Is Not M*lk to l*tte thickness.

4. Add a little bit to the chocolate mix and stir until uniform.

5. Add the rest of the Alpro Barista This Is Not M*lk.

6. Optionally garnish with vegan chocolate drops.

— Double espresso — 12 g dark vegan chocolate drops

V.U. : Danone Belux NV, Werkhuizenkaai 160, 1000 Brussel

for

C U LT U R E

Enhancing hotel operations together WRITTEN BY DIETER SCHOOFS RELATIONSHIP MANAGER

The Antwerp Hotel Association (AHA) serves as the primary liaison for Antwerp hotels, representing nearly all hotels in the city. AHA aims to elevate the destination by enhancing hotel occupancy, fostering partnerships and promoting Antwerp as a premier destination.

C U LT U R E

Trinity Purchasing proudly partners with the Antwerp Hotel Association (AHA).

W H Y W E PA R T N E R

C

ollaborating with the AHA allows us to stay informed and responsive to the ever-changing landscape of the hotel industry in Belgium, ensuring our solutions are always aligned with its evolving needs.

In exchange, we offer our expertise, innovative solutions, and best practices across the industry. We support individual hotel businesses in achieving their goals and enhancing their operations.

OUR PROCUREMENT SOLUTIONS

We’re here to support you every step of the way.

Whether it’s optimising budgets, improving quality and service, elevating your hotel restaurant’s dining experience, supporting sustainable sourcing and waste reduction efforts, navigating compliance with the latest legislation or striving for industry recognition, we’ve got you covered.

By freeing up your valuable time and resources, you can focus on what truly matters: delivering exceptional guest experiences.

CO ME AND MEE T US

We will be attending AHA’s upcoming Networking Meeting on 14 June 2024.

If you are there, come and say hello! Get insights into how we can help your hotel reduce costs, improve efficiencies, and minimise your carbon footprint.

We’re here to help. If you’re interested in learning more about the ways we can support your hotel, get in touch with us at news@trinitypurchasing.com Spring/Summer 2024

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C U LT U R E

MEET THE TEAM

CHARLOTTE SPANJERSBERG

Relationship Manager, Netherlands 50

Spring/Summer 2024

C U LT U R E

What is your role within Trinity?

I am the newly appointed Relationship Manager for West Netherlands within Trinity. My main role is to support our members in reducing their costs, increasing operational efficiencies, and generally improving their guests’ and customers’ experiences.

Tell me about your work background before Trinity.

I have 15 years of invaluable experience in the dynamic hospitality industry, beginning my journey as an intern at Van der Valk Exclusief Vianen, a distinguished hotel in the heart of the Netherlands. I became an F&B Manager, and then later transitioned into the position of Sales Executive. Through my experience, I gained a complete understanding of the intricacies of the hotel sector while nurturing my professional growth. After dedicating 13 years to the establishment, I felt compelled to embark on a new chapter, seeking fresh challenges and opportunities.

What are you most excited about in your new role at Trinity?

I look forward to learning more about our services and new emerging trends and insights so I can assist our members with cutting-edge solutions to enhance their operations.

I also love to meet new people and am eager to foster strong partnerships

with our members, upholding Trinity’s reputation of delivering kind and helpful service.

Can you tell me a fun fact about yourself?

I have a deep passion for music, particularly rock, and I thoroughly enjoy attending concerts, especially those with harder sounds. This usually comes as a surprise for people!

Describe your personality in five words or less.

Social, creative, eager to learn, team player, sportive.

What’s your dream travel destination?

My husband and I love exploring Europe in our van, but when it comes to a dream destination like Madagascar, that requires going overseas and leaving the van behind.

I once had the incredible experience of travelling on a sailboat with friends, and it left me longing for more. A journey to Madagascar by boat would be absolutely amazing.

Are you a cat person or a dog person?

When I turned 25 and got my cat Pip, I discovered a newfound love for feline personalities. Cats have their own unique ways and characters.

Pip, for instance, is a true diva who communicates her likes and dislikes with distinctive meows.

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EXPERTISE

Find more savings to improve the financial health of your business NOT JUST FOOD We are not just about food – we can deliver substantial savings across both food and non-food categories. In some cases, you can even make savings with existing suppliers. It's that easy!

I M M E D I AT E R E A L S AV I N G S Trinity has over 1000 members across 11 countries with 400 national and international suppliers. Our price files are based on our collective members’ spend, ensuring our clients get the very best pricing in the marketplace.

We benchmark for you and look at how your current pricing could be improved to give you some immediate savings.

Our benchmarks are quick and transparent and can provide our clients with an instant saving report.

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If a category does not fall under your responsibilities, we would encourage you to pass our details to your colleagues, so we can help your business to be in better financial health.

EXPERTISE

T R U S T E D PA R T N E R Trinity’s Relationship Managers follow a stringent benchmarking process to give you a truly fair, impartial price review - taking into consideration the product size, quality and volume you buy.

More than ever, businesses are looking for ways to drive their costs down.

Delivering savings is our area of expertise – so let the Trinity team help you!

A price review can ensure you are getting the best value from your current suppliers – across all your areas of spend.

NON-FOOD

FOOD

Commercial equipment ​

Ambient, frozen & chilled​

Furniture ​

Dairy​

Laundry & linen ​

Fresh fish​

Stationery

Fresh meat​

Tableware & disposables​

Fruit & vegetables​

Cleaning & hygiene ​

Specialist & fine foods

Card processing ​

Sandwiches​

Gas & lighting

Bread & bakery​

Paint & DIY ​

Concepts​

Marketing & printing

Confectionery ​

Workwear & footwear​

Alcohol (beer/wines/spirits) ​

Pest control​

Soft drinks​

Utilities​

Coffee & hot beverages​

Equipment maintenance​

Start saving today.

If you would like the Trinity team to carry out professional benchmarking for you – contact your Relationship Manager or email news@trinitypurchasing.com Spring/Summer 2024

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ADVERTORIAL

Availability

Embrace the future of dishes Did you know that 31% of Belgians are flexitarians1 – reducing meat intake and embracing plant-based alternatives?

WRITTEN BY NOÉMIE BARANT TRADE MARKETING MANAGER OUT OF HOME (BEL BELGIUM)

Nurishh® aims to support this environmental transition by offering inclusive and adaptable plant-based alternatives to meet diverse dietary needs, catering to a new wave of conscious consumers.

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Spring/Summer 2024

ADVERTORIAL

P L A N T- B A S E D R E V O L U T I O N Building a better future goes with rethinking the way we eat. This awareness has led to an increase in demand2 for vegetarian products and a shift in food preferences, particularly among younger generations. This trend

is important in Belgium because 16% of Belgians3 eat vegetarian food at least 3 times a week. Nurishh® is a brand for all and for good. For that, we focus on three pillars which are accessibility, taste, and naturalness.

100% VEGAN AND DELISHH Our brand is committed to helping chefs create plant-based dishes that not only elevate taste but also minimise environmental impact. We continually enhance the functionality and nutritional value of our products, focusing on aspects such as meltability, texture, and essential nutrients like calcium and vitamin B12.

Get inspired with our diverse range of plant-based cheese alternatives, ideal for hot use on pizzas, pasta, salads, risottos or burgers. Nurishh® aims to support the integration of various options into culinary menus, contributing to a sustainable and inclusive dining experience for a diverse clientele.

DISCOVER OUR NEW RECIPE! We always improve our recipes to guarantee the best product. The Nurishh® Mozzarella style shred has been improved to be more natural and healthier thanks to the utilisation of native starch.

The taste and the texture have also been reworked to be closer to classic mozzarella. Our Mozzarella-style grated cheese alternative effortlessly melts into and enhances your plant-based dishes to make them even more delicious.

For plant-based menu inspiration, email news@trinitypurchasing.com.

1

FOR THE FULL RECIPE, SCAN THE QR CODE

L’echo.be, EVA. 2 Prométhée. 3 UFS Insights estimations with Accenture, 2019

Spring/Summer 2024

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Availability

Protein supports the growth and maintenance of muscle mass. Enjoy as part of a varied and balanced diet and healthy lifestyle.

Availability

ELIS CIRCULAR SERVICES AT WORK Elis offer a complete textile rental and laundry service developed to cater for the unique needs of the Irish Hospitality sector including bed & bath linen, workwear, mats, mops, pest control and washroom facilities.

Elis have been a circular economy pioneers for 75 years. years. Through responsible sourcing, route optimisation and product lifespan management, we can assist our customers achieve their climate goals.

We are proud to have aligned our objectives with the Paris Agreement, approved by SBTi and recipients of a Gold EcoVardis medal and A- rating from CDP.

Elis Textile Services Ltd Elis TextileDublin Services LtdIsland, Cork Tallaght, & Little Tallaght, Dublin & Little Island, Cork news@trinitypurchasing.com

ie.elis.com/hospitality For further information please call Nicola: 087 0643791

EXPERTISE

SERVE UP THE TOP 4 BEVERAGE TRENDS OF 2024

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WRITTEN BY EMILY CUNNINGHAM SENIOR MARKETING EXECUTIVE

In 2024, consumers can look forward to a year of diverse and enriching beverage choices, with a strong focus on well-being, the environment, and bold new flavours.

EXPERTISE

FUNCTIONAL DRINKS It’s essential for catering operators to stay ahead of the curve, ensuring that their menus reflect the latest trends and cater to evolving customer tastes.

We share our top four beverage trends for 2024:

Self-care is taking centre stage this year, and consumers of all ages are seeking beverages that focus on health and well-being.

Functional beverages, which can include ingredients such as herbs, electrolytes, vitamins, minerals and probiotics, are growing in popularity as they promise tangible benefits from increased energy to improved gut health.

Meet these demands by offering innovative drinks such as: ▶ Fermented drinks like kefir and kombucha are popular options for consumers prioritising gut health ▶ Lower-caffeine coffee is ideal for those concerned about the impact of caffeine on their sleep, and turmeric lattes for their anti-inflammatory and antioxidant benefits ▶ CBD-infused beverages offer health benefits due to their antiinflammatory properties

EXPERTISE

NO- AND LOWALCOHOL PRODUCTS The popularity of no- and low-alcohol beverages continues to soar with the pursuit of healthier lifestyles. This shift towards moderation is evident across all age groups, with 5.2 million fewer UK adults drinking weekly in 2023 compared to 2021, according to KAM Insights.

Hospitality operators should consider expanding their range of zero-alcohol beverages and mocktails to meet this demand. Brands like Peroni, with their 0.0% offering, exemplify the growing market for alcohol-free alternatives that don’t compromise on taste or quality.

Offering exciting mocktails can help attract customers looking to drink in moderation. From hazelnut espresso martini mocktail creations to ‘Virgin Marys’ – the options are endless!

P L A N T- B A S E D DRINKS Consumers are increasingly opting for plant-based offerings and dairy-free alternatives driven by health, ethical, and environmental concerns.

You can attract this growing market by offering exciting plant-based drinks.

Here are a few to consider: ▶ Nut milk such as almond, oat, or cashew milk, and trendy options like hemp or flaxseed “mylks” can be added to coffee, tea, or smoothies ▶ Herbal and floral teas elevate teatime with unique blends featuring locally sourced herbs, flowers, and fruits. ▶ Seasonal plant-based mocktails featuring fresh juices, herbs, spices, and sparkling water. Consider incorporating popular dessert flavours, like elderflower or rhubarb ▶ Functional drinks that include fruit juices and energy drinks with natural caffeine from yerba mate, green tea and ginseng

EXPERTISE

GLOBAL FLAVOURS Cultural exploration and culinary diversity drive the demand for global flavours in beverages.

Embracing this trend allows operators to add depth and intrigue to their menus, whether it’s through smoky mezcal-infused cocktails or refreshing yuzu mocktails.

Additionally, the rising popularity of Asian spirits like Korean soju and Japanese shochu presents an opportunity for operators to add a unique twist to classic concoctions.

Sources: KAM Insights, Dataessentials, Mintel

Are you looking to enhance your menu with innovative beverage solutions that will entice your customers?

Speak to our experts at news@trinitypurchasing.com We’re here to help.

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Availability

Availability

ADVERTORIAL

Availability: Continental Europe

Revolutionise your space with Flexfurn’s flexible furniture solutions In the fast-paced world of hospitality and event management, adaptability is key. Flexfurn are specialists in event, hospitality, and contract furniture, with an ambitious mission to inspire the world with high-end furniture solutions.

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WRITTEN BY INGE GEUËNS SALES DIRECTOR FLEXFURN

ADVERTORIAL

From large-scale events to cosy cafes and bustling offices, Flexfurn offers innovative and stylish furniture designed to meet the unique needs of every project.

A M B I T I O U S I N N O V AT I O N Flexfurn doesn’t just provide furniture; they redefine spaces with their innovative approach.

What sets them apart is their ambition – to blend functionality with funkiness, unite stackability with style, provided comfortable class to folding chairs and made modular designs modern.

Our journey from practical materials to exclusive designer furniture reflects their commitment to evolution and excellence. We brought everything together in our own unique, luxurious, and sustainable product line. A 100% Belgian enterprise with a passion for innovation and design.

FLEXFURN SOLUTIONS: TA I L O R E D T O Y O U R VISION At Flexfurn, we understand that every project is unique. That’s why we offer a range of furniture solutions that can be quickly adapted to transform any space. Whether it’s a sleek corporate event or a cosy cafe corner, Flexfurn has the perfect furniture to bring your vision to life. Our dedicated team of experts is on hand to assist in selecting Spring/Summer 2024

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ADVERTORIAL

furniture that not only aligns with your aesthetic but also promotes functionality and sustainability.

E V E RY P R O J E C T IS UNIQUE Flexfurn’s approach is all about customisation and speed. With a dedicated team of experts, local partnerships and a commitment to efficiency, we offer tailored solutions that optimise space and storage, addressing the pressing needs of modern establishments. Our goal is to make your establishment a true reflection of your style, all while collectively striving for sustainability and efficiency.

R E D E F I N E Y O U R S PA C E Flexfurn stands out for our innovation and style in a world where flexibility is paramount. With our unique blend of practicality, style and sustainability, we offer a vision for the future of hospitality and event management.

Get in touch.

If you’re interested in learning more about Flexfurn’s solutions, reach out to news@trinitypurchasing.com or visit their website www.flexfurn.com.

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Availability

Availability

PROFESSIONNEL

Jars

SAVE TIME, YET SERVE DELICIOUS DESSERTS?

Introducing Alsa Jars; ready-to-serve desserts in a beautiful glass jar.

With Alsa Jars, you can create a visual centerpiece on your table or buffet in no time.

Just let them thaw for a few hours and serve! It’s that easy!

DISCOVER ALL 6 DELICIOUS FLAVORS Crème Brûlée Mousse • Mocha Mousse • Caramel Mousse Yogurt Mousse • Cheesecake Mousse • Mango Mousse

PROFESSIONNEL

www.oetker-professional.be

Quick, simple and tasty

Availability

Cheese! A happy breakfast to you!

EXPERTISE

5 tips for a Pest-Free Summer Season As summer approaches, so does the peak tourism and vacation season, making it an excellent time for hotels to attract more guests and create unforgettable experiences.

WRITTEN BY RENÉ BEERDA CATEGORY & PROCUREMENT MANAGER

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EXPERTISE

However, the warm weather also brings more pest challenges, as insects and rodents flourish during this time of the year.

Even the cleanest hotels can be affected by pest infestations, which can damage your reputation and revenue.

That’s why we have prepared some useful tips to help you prevent and control pest problems and keep your hotel pest-free this summer.

odours and prevent pest attraction.

Establish a comprehensive waste management strategy, including scheduled collection and disposal by licensed professionals to minimise the risk of infestation.

1

3

Maintain a clean and hygienic environment.

Regular and thorough cleaning is the first line of defence against pests. Implement a stringent cleaning schedule, prioritising deep cleaning in key areas like kitchens, dining spaces, storage facilities and waste disposal zones.

Swiftly address potential pest attractants such as food residue, spills, and waste, ensuring their prompt removal and proper disposal.

Educate your staff about the importance of pest prevention and control. You can train your staff to follow the best practices for hygiene and sanitation and to report any signs of pest activity.

2

Implement effective waste control measures.

Effective waste management is essential to prevent pest infestations. Regularly empty and sanitise waste bins to deter

Seal entry points.

Thoroughly inspect the premises for any openings, crevices, or gaps in walls, floors, doors, and windows, employing caulk or suitable sealants to seal them off.

Pay special attention to areas around pipes, utility lines, and vents, common entry points for pests.

Availability: Continental Europe

EXPERTISE

4

Conduct routine inspections.

Regular inspections are essential to detect and resolve pest issues before they escalate. You should check all areas of your hotel, including storage zones and utility rooms, for signs of pest activity, such as droppings, gnaw marks, nests or dead insects.

If you notice any signs of infestation, you should act quickly and contact a professional pest control service.

5

Collaborate with professional pest control services.

Partner with a reputable pest control company to develop a tailored pest management plan. Regular visits from skilled technicians will aid in the early detection and resolution of potential pest issues.

Benefit from expert guidance, comprehensive treatments, and ongoing monitoring to ensure a pestfree environment.

OUR SOLUTIONS

Our suppliers offer solutions to help your hotel prevent and control pests.

Protect your mattresses from bed bugs, dust mites, and allergens with CleanBrands mattress protectors.

These specially designed protectors feature breathable and waterproof fabric that encases the entire mattress, preventing bed bugs from biting or hiding. Easy to wash and maintain, they come with a 10-year warranty for peace of mind.

NORM NV can design steel lockers with specific features to prevent bedbugs.

This includes seamless constructions without gaps or crevices where bedbugs can hide.

These lockers are easy to clean and disinfect, making it more difficult for bedbugs to establish themselves.

In addition to locker development, NORM NV can also assist in the design of steel bed frames. These frames are durable and long-lasting, minimizing the risk of bedbug infestation by avoiding frequent replacements. They are designed with smooth surfaces and minimal hidden corners, reducing the chances of bedbugs hiding.

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Group-f

Hotel Services

YOUR PARTNER IN HOTEL CLEANING Heroes for Heroes Quality and continuity of staff is one of the key pillars for successful service delivery. Our indispensable employees are the real heroes. The way our employees carry out their work and the high level of hospitality they embody contribute to creating a positive experience for your guests. Because not only are our employees crucial, but you and your visitors are also heroes. In short, Group-f, that’s Heroes for Heroes!

Hospitality Academy Group-f focuses with its Hospitality Academy on training skilled, enthusiastic cleaning heroes with a heart for hospitality. This nationwide program offers a mix of practical training and internships under the guidance of housekeeping experts, with emphasis on quality, efficient cleaning, and ergonomic work.

Every successful participant receives a development plan tailored to his/her skills and ambitions, ensuring the perfect match with your hotel environments.

Our goal? Creating driven professionals who elevate the guest experience in your hotel with their cleaning services.

Availability

Group-f in numbers

More than 2.600 permanent staff

Active across Belgium

Over 3 million hotel rooms cleaned each year

Trusted by more than 150 hotels

EXPERTISE

Rentokil offers comprehensive pest control solutions for hotels, covering insect and rodent control, bird proofing, fly control units and pest awareness training.

Their trained and certified technicians utilise the latest technology and methods to address any pest situation. They also provide regular reports and audits to meet compliance and quality standards.

It’s important to note that bedbugs and other pests can be found not only in beds but also in other areas where people sleep or reside. Preventing infestations is crucial, and the mentioned suppliers can help by optimizing their products for hygiene and bedbug resistance.

We’re here to help. If you’re interested in learning more, please get in touch with us for any support at news@trinitypurchasing.com.

Spring/Summer 2024

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ADVERTORIAL

Availability

Enhance the comfort and safety of your guests with a well-equipped parking facility Your focus on providing comfort and safety to hotel guests is essential. Often, the impact of a well-designed parking facility on customer satisfaction is underestimated.

WRITTEN BY JASMIEN VANVOOREN CEO ALPHATRONICS

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ADVERTORIAL

Your parking area acts as your hotel’s calling card and is the first impression of your hotel for guests.

I N N O VAT I V E PA R K I N G T E C H N O L O G Y Thanks to modern technologies such as license plate recognition, contactless payments, and integration with reservation platforms, your guests can now enter and exit effortlessly.

These technologies not only offer convenience to your guests but also allow you to efficiently manage parking by offering different rates that align with your hotel’s policy and various guest profiles.

ELECTRIC VEHICLE PA R K I N G With the rise of electric vehicles, new opportunities are emerging for hotels. The number of electric cars has nearly doubled in a year, making it increasingly important to also accommodate guests with electric cars. Investments in charging infrastructure can be made gradually, in line with your guests’ demand.

An advanced parking system caters to the needs of all your guests, regardless of the type of vehicle they drive.

The goal of this technology is to provide your guests with a user-friendly and stress-free experience from arrival.

ADVERTORIAL

A L P H AT R O N I C S S O L U T I O N S With a state-of-the-art solution, you can benefit from day one, spreading the investment depending on the revenue from your parking. Operational models are available where you do not need to purchase the infrastructure and where you are supported in creating a profitable parking facility.

Alphatronics specialises in the complete layout of parking facilities and is ready to discuss the possibilities with you.

Visit our website for more information: www.alphatronics.be/en/home 78

Spring/Summer 2024

An attractive parking facility is feasible for any hotel, including yours.

Get in touch. If you’d like to learn more about Alphatronic’s parking facilities solutions for your hospitality business, get in touch with your Relationship Manager or email news@trinitypurchasing.com

Availability: Continental Europe

Shaping exceptional interiors for hotels, B&Bs and restaurants

4 More than 250 brands, all under one roof.

4 Comprehensive selection of furniture, home decor, curtains and lighting.

Unlock the expertise of 115 years in interior design with Morres.

As seasoned professionals, we specialize in transforming spaces, from cozy B&Bs and hotels, to restaurants and holiday resorts. Trust Morres to elevate your establishment by creating inviting and functional living and sleeping spaces.

4 Inhouse logistics & skilled technicians, providing a hassle-free experience from purchase to assembly.

Ready to elevate your space? Contact us today for a personalized consultation, and let Morres bring your project to life.

INDUSTRIEWEG 2 HULST - WWW.MORRES.NL For more information, please email: news@trinitypurchasing.com

C U LT U R E

MEET THE TEAM

MARC AMERICA

Relationship Manager, Netherlands 80

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C U LT U R E

What is your role within Trinity?

I am a Relationship Manager in the Netherlands, focusing on the SouthEast Netherlands region.

Tell me about your work background before Trinity.

My work background before Trinity has been predominantly within the hospitality industry. As a student, I worked in a restaurant in the South of the country, and in 2008, I transitioned to full-time employment at my family’s hotel. After that, I worked for Roltex, a manufacturer of hospitality products and also for a local brewery.

What do you like most about your role at Trinity?

As a relationship manager, I help hotel and hospitality businesses understand their unique requirements and find suppliers who will suit those needs. I particularly enjoy providing thorough support to meet each member’s specific needs.

My priority is to ensure that all Trinity members receive the personalised service and support to help them thrive.

My priority is to ensure that all Trinity members receive the personalised service and support to help them thrive.

Can you tell me a fun fact about yourself?

Every February, I take part in the Carnival festivities in the south of the Netherlands.

Describe your personality in five words or less.

Open-hearted, helpful, humorous, sportive, and practical.

What’s your dream travel destination?

As my surname states, I would love to go to the United States of America when my children are a little bit older.

Are you a cat person or a dog person?

Definitely a dog person – our dog has been with us for 11 years now!

What is your favourite ice cream flavour?

I enjoy coffee flavour.

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WRITTEN BY RENÉ BEERDA CATEGORY & PROCUREMENT MANAGER

Reducing and managing waste in the Netherlands and Belgium Waste management has become increasingly critical for environmental sustainability, prompting governments to implement innovative measures to reduce, sort, and manage waste effectively.

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René Beerda explores the latest legislative changes and recent waste management initiatives in Belgium and the Netherlands, highlighting how Trinity can support you in managing your waste effectively.

BELGIUM Waste sorting law Belgium has taken a significant step towards reducing food waste by implementing a mandatory waste sorting law, as outlined in the government’s plan. Since January 1, 2024, all companies in the country are

NETHERLANDS Deposits on plastic bottles and cans To curb the yearly disposal of 150 million cans, the Netherlands implemented a deposit system for plastic bottles and cans. The deposit is €0.15 for bottles and €0.25 for cans, encouraging consumers to return them to assigned collection points or reverse vending machines. This initiative aims to cut littered cans and bottles by 70-90%.

Mandatory marking on products containing plastic Tobacco items, drinking cups, food packaging, textiles, bags, wrappers, balloons, and wet wipes must now bear mandatory markings. The markings include a logo and text

now required to separate food waste from other waste streams. This initiative follows a broader goal to reduce food waste by 50% by 2030.

Companies that do not separate their waste streams will receive penalties from January 2025.

EXPERTISE

indicating the presence of plastic and the environmental harm if not properly disposed of. This measure aims to boost awareness and promote responsible disposal. The markings also guide consumers on correct disposal methods.

Extended producer responsibility Producers are now actively involved in funding waste collection, participating in litter cleanup efforts, and raising consumer awareness. This aims to enhance a circular and sustainable economy. Producers pay fees for each kilogram of plastic packaging, financing collection and recycling. They must also join a collective organisation, like the Plastic Soup Foundation, to coordinate litter prevention. Producers communicate with consumers about the environmental impact of plastic waste and the advantages of reducing, reusing, and recycling it.

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Ban on free disposable plastic items ‘on-the-go’ On July 1, 2023, a ban on the complimentary provision of disposable plastic cups and food packaging for ‘on-the-go’ was enforced. This ban was followed by a complete ban on these items in direct-use locations like cafes, restaurants, and stadiums from January 1, 2024. Businesses must now offer reusable or biodegradable alternatives.

Modification of waste flow The categorisation of waste flow, previously identified as PBD (plastic, cans, and drink cartons), has been altered to PD (plastic and drink cartons). This adjustment is a response to cans now having a deposit, aligning with efforts to cut plastic waste. The change simplifies sorting for consumers and collectors, focusing on separating plastic and drink cartons. PD waste is transported to specialised recycling plants, enhancing the quality and quantity of recycled plastic by reducing contamination and leakage.

EXPERTISE

OUR SOLUTION Trinity partners with Renewi, a leading waste-to-product company operating primarily in Europe, particularly the Benelux region. Rather than simply disposing of waste, Renewi focuses on extracting value through recycling, reusing, and resource recovery.

Renewi provides Trinity members with:

Custom container solutions for efficient waste sorting

A diverse range of containers for various waste streams—paper, plastic, glass, metal, wood, and organic waste

Online tools and customer service for easy container management

Dedicated to a cleaner environment, Renewi diverts waste from landfills, reduces greenhouse gas emissions, and preserves natural resources.

Over 65% of the waste they receive is recycled into valuable products or energy, including glass bottles, paper, compost, biogas, and fertilisers.

Additionally, Renewi supports local communities and initiatives promoting environmental awareness and sustainability.

We are here to help. To learn more about Trinity’s solutions to manage your waste, or if you’d like to receive advice to navigate the latest legislation changes, get in touch at news@trinitypurchasing.com Spring/Summer 2024

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Ireland’s new deposit return scheme WRITTEN BY SIMONA HARDY HEAD OF MARKETING

Starting 1 February, Ireland introduced a Deposit Return Scheme (DRS) for PET plastic bottles and aluminium or steel cans to revolutionise recycling practices.

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Here’s what you need to know to stay ahead: WHY THE DRS? Currently, more than 30 percent of plastic bottles and metal cans aren’t making it into the recycling loop, leading to an uptick in litter.

Introducing a deposit on these items encourages consumers to return them, helping to increase responsible disposal practices and reduce littering. The initiative targets waste prevention, emission reduction and the conservation of natural resources.

W H AT I T I S Under this scheme, customers will be required to pay a deposit fee with each purchase, a fee that is then refunded upon the return of the container to a designated collection point.

Most drinks containers made from plastic, aluminium or steel between 150ml and 3 litres in size and have the ‘Re-turn’ logo on them can be returned.

The containers should be empty, undamaged and in their original shape, with a readable barcode.

K E Y D AT E S The official launch of the DRS went live 1 February, 2024, with a transition period extending until 31 May, 2024.

Subsequently, from 1 June, 2024, only stock covered by the DRS will be permitted for sale.

W H O I T I M PA C T S All retailers, including those within the hospitality sector such as hotels, restaurants, bars, cafes, catering companies, takeaways, and event venues, must register with the scheme.

If your business sells or supplies inscope products, you are defined as a ‘Retailer’ and are legally obliged to register with the Scheme and adhere to the Re-turn Membership Rules.

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TA K E B A C K E X E M P T I O N S To facilitate a smooth transition, businesses can apply for a Take Back Exemption after completing the registration process.

This exemption is granted on the understanding that most drink containers are purchased for onsite consumption. These businesses must prominently display a Take Back Exemption notice, providing a QR code and website details for the nearest Deposit Return point locations.

Read more about who can apply for a take-back exemption here: bit.ly/dr-tbe

R E TA I L E R O B L I G AT I O N S In-store, retailers must prominently display the Take Back Exemption notice for customers. For online retailers, the QR code and Re-turn website link must be visibly presented on receipts.

Moreover, the deposit should be displayed as a separate line item on consumer receipts, with the deposit value also featured on Shelf Edge Labels (SELs) or online pricing where applicable.

We are here to help. Our supplier partners are here to help if you need advice or support navigating the Deposit Return Scheme legislation. Get in touch with us at news@trinitypurchasing.com.

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Availability AP123 Extraction hood (sold separately).

Combi Ovens Key Features

Intuitive and UserFriendly Full Colour Touch Screen Display

99 Programs with up to 6 Cooking Phases

Multicook / All-on-time Function

Multipoint Core Probe Included

Automatic Wash Function

Clima Control Technology

Next Day Delivery

The Buffalo Touchscreen Combi Ovens are a superbly versatile, fantastic value all-in-one cooking solution with the flexibility to help you get the cooking results you’re looking for.

REASONS TO SHOP

WITH NISBETS • Our new National Distribution Centre holds 6,000 lines available on a next day delivery service nationwide.

• 27,000 further lines available on a 7-10 day lead time from our UK Warehouses.

• All the biggest brands available including Rational, Cambro, Olympia, Polar, Churchill and Buffalo.

CK110 Smart 5” Touchscreen Compact Combi Oven (6 x GN 1/1) 665(H) x 720(W) x 620(D)mm Standard Price £3,799.99

NOW ONLY €3,499.99

CK079 Smart 7” Touchscreen Combi Oven (7 x GN 1/1) 825(H) x 790(W) x 790(D)mm Standard Price £3,999.99

NOW ONLY €3,699.99

Pricing is indicative only, please confirm with your account manager.

• Cork Showroom open 5 days a week – please call us to book your appointment or drop in.

• Competitive pricing through our partnership with Trinity Purchasing.

For more information please contact: news@trinitypurchasing.com nisbets.ie

SCAN

HERE TO SHOP

ONLINE

SYSTEMS

Free-up your team!

Gain control over your supplier ordering process

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SYSTEMS

T O P B E N E F I T S T H AT C L I E N T S L O V E ▶ Place orders with multiple suppliers through one single web site ▶ Buy the right products at the right price ▶ No more phone ordering – saving a huge amount of time ▶ Total control over the products that can be ordered ▶ Powerful order approval and order notification system ▶ Fully automated tracking of the status of all your orders ▶ Cut-off time alerts and order countdown notification ▶ View suppliers’ delivery schedules, minimum order values and contact details ▶ Create bespoke ordering lists and share them with your team

Pi can do a whole lot more for your organisation Pi has been designed and developed to offer Trinity clients a full P2P (Purchase-to-Pay) management via one central online platform. You can order with multiple suppliers, book-in the delivered order, approve the invoice and request credit notes when required. Additionally data can be exported to an account finance package to make the supplier payment.

We are here to help.

To find out more, contact us on news@trinitypurchasing.com

TRAINING AND SUPPORT ▶ Cherry Pi is available as part of the Pi system - complimentary to all Trinity Purchasing clients ▶ There is no additional charge for implementation or configuration ▶ No charge or limit on number of users ▶ No charge for online-training, help or support Spring/Summer 2024

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H O W T O M I T I G AT E T H E I M PA C T O F

IRELAND’S MINIMUM WAGE INCREASE Budget 2024 brought changes that were no small feat for Ireland’s hospitality industry. From January 1, 2024, the national minimum wage for those 20 and older increased by €1.40 to €12.70 per hour.

WRITTEN BY IAN BURNETT RELATIONSHIP MANAGER IRELAND

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W

ith this minimum wage hike, combined with the ongoing cost of living crisis, recent VAT hike, and other inflationary pressures, there is a squeeze on the bottom line for hospitality operators.

As your trusted procurement partner, the Trinity team is here to help you mitigate the impact of these challenges with our cost reduction and efficiency tools.

The Trinity specialists achieve great savings for us, and without them, we would struggle to control our costs. I love how working with Trinity frees up my time so I can focus on our customers.

STRATEGIC COST REDUCTION ACROSS CATEGORIES

ONLINE SYSTEMS SAVE TIME

In the face of the current cost of living crisis, there’s a constraint on how much consumers are willing to pay, limiting the amount operators can increase prices.

OUR SOLUTION Trinity’s dedicated team specialise in reducing costs across all categories, from food and beverage to non-food items.

We can review your purchasing and explore additional categories to find savings or look at your top-purchased products and suggest ‘switch and save’ options.

Eamonn Gleeson, Proprietor, Gleesons Townhouse & Restaurant, Ireland

Time is money, but in the hustle of our busy lives, implementing time-saving systems often takes a back seat. The initial effort of transitioning from manual to automated digital systems enhances operational efficiencies, freeing up your team’s valuable time, which means cost savings in the long run.

OUR SOLUTION As part of our offering, we continuously enhance our cloud-based eProcurement solution, Pi, to support hospitality teams with supplier ordering, invoice management, purchase coding, and more. It simplifies tasks and saves your team’s time - with free training and online support.

We are here to help. Interested in exploring additional categories the Trinity team can help you reduce your costs? Want to discover other features of the Pi system to increase efficiencies in your business?

Get in touch with us at news@trinitypurchasing.com.

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ADVERTORIAL

Check your way to better quality control with Quadit Cleanliness is often the top factor determining hotel guests’ satisfaction scores.

That makes it one of the most important points to improve on, but it’s also one of the hardest to be consistent with.

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WRITTEN BY PABLO VOS CREATIVE DIRECTOR OUT OF SITE

ADVERTORIAL

To help you make life easier, there is Quadit, a handy quality control app.

If you want better reviews for your hospitality business, cleanliness should be one of the first metrics

you look at. Tripadvisor research1 shows that cleanliness is the most important factor potential guests look for in a review. However, frequent staff changes and a lack of objective standards can make improvement a challenge.

G E T A G R I P O N Y O U R D ATA Enter Quadit, an Out of Site product.

The app allows hotel management and cleaning companies to create purposebuilt checklists for rooms, common areas, kitchens, restaurants and more.

A pre-defined set of metrics can be checked off as you walk through the area, making quality checks quick, effortless, and, most importantly, objective.

With its handy dashboard, Quadit gives managers clear data to work with for improvement and staff training. It allows users to review performance data per employee as well as compare external review scores with internal quality scores, making it easy to spot and remedy any gaps in performance.

G R A D U A L I M P R O V E M E N T S T H AT PAY O F F Gaining insight into quality control data pays off. Quadit users get immediate insight into current quality issues and generally see their customer reviews gradually increasing over the months, leading to significant differences within a year or two.

For Quadit customer, HotelPartner Housekeeping & Cleaning, who use the app to monitor quality across 50 locations, this investment in the future has paid off. “Quadit has helped us

raise our quality standards to a higher level,” testifies Operational Director Kim de Ligt.

Quadit customers even use the app for friendly competition between locations, making cleanliness improvements both easy and fun.

Looking to lift your quality control to a higher level? Register for a demo and try Quadit for free for 30 days: www.quadit.eu

Get in touch. If you’d like to learn more about Quadit’s solutions for your hospitality business, get in touch at news@trinitypurchasing.com 1

https://www.tripadvisor.com/powerofreviews.pdf

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CONCEPT

TABLETOP SOLUTIONS

NEW!

Purezza™ is an end-to-end sparkling and still water solution which delivers venues access to the benefits of the fast-growing consumer trend of freshly-dispensed on-site, premium quality water.

Purezza is offered exclusively to the HoReCa channel and delivers a significant profit opportunity in a convenient, environmentally-friendly and highly versatile package.

UNDER COUNTER SOLUTIONS

PROFIT PROFIT PREMIUM PREMIUM PROFIT PREMIUM OPPORTUNITY OPPORTUNITY WATER OPPORTUNITY WATER WATER

PREMIUM VIRONMENT WATER

HANDLING SYSTEMS &&LOGISTICS SERVICE

HANDLING HANDLING HANDLING SYSTEMS SYSTEMS SYSTEMS ENVIRONMENT ENVIRONMENT ENVIRONMENT &&LOGISTICS &LOGISTICS LOGISTICS &&SERVICE &SERVICE SERVICE

ENVIRONMENT

HANDLING & LOGISTICS

BOTTLES & ACCESSORIES

► Increase revenue with sparkling beverages