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Elevate your guest experience: Discover our latest solutions and tips! Embrace sustainability with our eco-friendly initiatives Explore ways to enhance your hotel facilities Freshen up your menus with innovative ideas Align your offerings with on-trend travel experiences Navigate the latest sustainability regulations … and more inside! English


5 29 Bunzl: Sustainable hospitality: Navigating EU legislations and regulations

Les Nouvelles Pailles: Award-winning environmental straws your guests will love

BRITA Water Dispensers: A sustainable choice to reduce plastic waste

Tlant: Eight ways to take your hotel breakfast to the next level

Thank you to our supporting suppliers

Meet our ... Relationship Manager Netherlands Business Development Manager Relationship Manager Ireland Relationship Manager Belgium 26 27 46 46 Sharing expertise Enhancing hotel stays: Trinity's innovative rooms solutions Driving change through greener procurement Key considerations for hotel renovations Ways to incorporate the latest food trends into your hotel restaurant menus A guide for food operators: Dealing with allergens A guide for hotel operators: Four key travel trends in 2024 Maximise savings and efficiency: Trinity's support for care home operators 7 14 19 30 34 40 44 Trinity events: Showcasing the latest insights and solutions How your hospitality business can benefit from partnering with a Group Purchasing Organisation Annual golf event raises over €17,000 for the charity Beyond the Moon 8 22 37
Editor: Emily Cunningham Marketing Executive, Avendra Group Europe Designer: Nick Goodyear
Advertorials News Welcome to the Autumn issue Bringing the latest innovative solutions to our members
Company progress
Coriotech: Six reasons to choose Philips Media Suite for unforgettable guest experiences 12 17 25 32 47
Issue 7 Trinity Magazine 3
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The Art


Welcome to the latest edition of the Trinity Magazine, focused on providing fresh and innovative solutions, procurement expertise and the latest valuable industry knowledge to help you stay ahead.

Company updates

We want to welcome our new Senior Vice President of Supply Chain & GPO’s Europe, Ian Murphy. He brings extensive industry expertise to the team, gained through his 10-year tenure with Compass Group. He’s dedicated to ensuring our European members receive exceptional value and benefits from our services.

Stay ahead of market trends

Stay ahead of the competition with our insights into the ever-changing business landscape. From travel trends to food innovation, our experts share valuable perspectives to help you make informed decisions.

Sharing industry expertise

We dive deeper into key topics and solutions for operators, including the latest food allergen expertise and ways care home operators can navigate

current challenges. Explore practical renovation tips from our supplier partners that will help you both enhance your guest experience and increase operational efficiencies.

Upcoming events

We're thrilled to organise and participate in industry events in the upcoming months. These gatherings allow us to connect with members and suppliers, sharing our expertise on the latest procurement trends and best practices.

Here’s where you can find us:

Belgium: Trinity Hotel Expo Kortrijk, 21st September 2023

Ireland: IFSA Hospitality

Cost Clinic Roadshows 2023

Dublin 23rd October

Cork 24th October

Galway 25th October

Belfast 26th October

Sustainable hospitality

Explore how hoteliers embrace sustainable practices through thoughtful procurement solutions –from consideration of delivery options to greener food service. Also, learn about the latest key EU sustainability legislation, regulations, and practical solutions to adapt and stay ahead.

Let’s grow together through LinkedIn

Join our LinkedIn community to stay ahead and connect with other hospitality industry professionals! We believe that meaningful connections lead to growth and innovation. So, let us know about your achievements or news, as we would love to share your stories with the wider Trinity Purchasing community.

We hope you find this edition informative and helpful in navigating the everevolving landscape. Stay tuned for more exciting updates in the next edition!

Company progress
Issue 7 Trinity Magazine 5

Let’s connect to GROW together.

Join our LinkedIn hotel & hospitality industry community to stay ahead

To help our members stay informed, we share our latest insights and tips for hotel and hospitality operators that can help you achieve your goals. We also love to share behind-the-scenes photos of our team & news from our members, hotel and hospitality operators across Europe.

LinkedIn is the number one social media platform for businesses and professionals to share valuable intel, updates and best practices.


Insightful market trends. Stay updated on industry trends, emerging technologies, and market changes.

Creative ideas and best practices. Learn about best practices from industry experts and other hotel operators.

Networking opportunities. Connect with like-minded professionals and industry leaders. LinkedIn is a powerful platform for expanding your professional network and fostering meaningful connections.

Behind the scenes. Gain an exclusive behind-the-scenes into our day-to-day operations, company culture, and the fantastic work our dedicated team is doing.

Promote your business.

If you've achieved milestones, won awards, or want to share any success stories, email us at

We want to hear from you! Let's support each other and create greater brand awareness together.


Simply click the button below or search 'Trinity PurchasingAn Avendra Group Company' on LinkedIn.

Stay informed, get inspired, and be part of the conversation!

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t Trinity, we know how every detail, from comfort to aesthetics, is crucial in making a lasting impression. And that’s why we partner with suppliers that will help hotel operators elevate every aspect of their hotel, from the kitchen and dining area to guest rooms and hotel lobbies - while ensuring quality, durability, and competitive pricing.

In this article, Dagmar Schoonhoven, Procurement Manager, Netherlands, highlights some of our key solutions to enhance your guest rooms.

Tailored guest amenities

Trinity understands that each hotel has its own style and caters to different guest preferences. Our network of suppliers covers everything a guest needs, from essential items like irons and hair dryers to small things like tissues and toiletries.

Our supplier partners can also provide printed and branded materials that seamlessly match your hotel's style, creating a harmonious atmosphere for your valued guests.

Ultimate comfort for guests

In the realm of guest experiences, creating a serene and rejuvenating ambiance is key. Our suppliers offer a variety of options to provide guests with ultimate comfort, from beds to mattresses and linens. This ensures your guests wake up refreshed.

Keeping your guestrooms spotless and fresh

Our suppliers offer a wide range of cleaning supplies and equipment to ensure pristine guest rooms. To enhance the guest experience further, we can also source scent diffusion

We are here to help.

systems and ozone air purifiers that infuse the air with welcoming fragrances and remove impurities.

Navigating the latest digital enhancements

In today's digitally driven landscape, staying ahead is essential. Our suppliers provide electronic door lock systems and in-room safes to enhance security. They can also offer magnetic and RFID key cards, streamlining room access.

For entertainment, interactive TV systems and casting options cater to various preferences, and digital guest directories offer easy access to hotel information.

If you are interested in any of our room solutions mentioned above, or if you would like to find out more about how we can support your hospitality business, get in touch at

Sharing expertise
Crafting an exceptional guest experience is a top priority for hoteliers.


Our Trinity Purchasing Belgium team hosts regional events across the country to provide hotel and hospitality operators with the latest solutions to enhance their venue facilities and services whilst saving money – all under one roof!

Our events provide valuable ideas curated for all hotel areas and departments, from food & beverage and front office to maintenance and housekeeping.

We were thrilled by the success of our latest event in Brussels in June, where hotel and hospitality professionals gathered to connect and be inspired.

Here are some of the highlights from the day:

Suppliers showcasing the latest products

Over 100 hotel operators joined us to explore and taste the latest products from our 50+ food and non-food suppliers - discovering the latest trends and cost-effective and sustainable products and services.

Sustainable solutions

The event focused on sustainable solutions. In particular, the hotel operators learn from our panel experts about the best practices to save and serve water and solutions to reduce single-use plastics.


Our presenters included Francisco Morcillo, Head of Sustainability at Bunzl Continental Europe, Machiel van Dooren, co-founder of the Made Blue Foundation, and Chrissy van Meersbergen, owner of Green Label Service.

One-to-one with experts & networking

Our Trinity experts were available on the day to provide tailored strategies to mitigate costs, implement more sustainable solutions and increase efficiencies across hotel operations.

Plus, it was an excellent opportunity to grab a drink, network with other hotel operators, and share best practices on the day!

Member feedback

After the event, Xavier Azorne, Owner, B&B X2Brussels said, "The idea for today was to discover new suppliers. And for me, having everything in the same place allows me to find out about many different things. For example, I discovered GroupeGM, and met and networked with people I know. For me, it's very interesting to visit these events.”

Don’t miss out:

Book your place to attend our next event!

Join us at the next Trinity Hotel Expo event that will showcase the latest solutions in the industry to enhance your hotel services. Our event will feature international and local Belgian and French food and non-food suppliers, who will provide ways to improve every area of your hotel whilst saving money.

Thursday, 21 Sep 2023

15:00 - 19:00

Van Marcke HQ, Kortrijk, Belgium (only 5km from the French border!)


Interested in learning more about the Trinity Hotel Expo? Get in touch!

your place
Our events provide valuable ideas curated for all hotel areas and departments, from food & beverage and front office to maintenance and housekeeping.
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In the ever-changing hospitality industry landscape, embracing sustainability has become a crucial aspect of success. In this article, Francisco Morcillo, Head of Sustainability, Bunzl Continental Europe, provides an overview of the latest EU sustainability legislation and regulations and key solutions hospitality operators can implement.

The EU Green Deal

The 'EU Green Deal' encompasses a series of directives and regulations designed to combat climate change, promote clean energy, foster sustainability across industries, enhance building efficiency, and preserve biodiversity, among other measures.

As hotel and hospitality operators, understanding relevant environmental legislation is essential for compliance and identifying opportunities for sustainable growth.

1. Single use plastics directive

One of the most impactful and intricate pieces of legislation under the Green Deal is the Single Use Plastics (SUP) Directive.

Introduced in 2020, the SUP Directive operates on multiple tiers, with various measures being implemented at different times. Notably, it restricts single-use plastic plates, stirrers, cutlery, and straws.

As hotel and hospitality operators, understanding relevant environmental legislation is essential for compliance and identifying opportunities for sustainable growth.
Issue 7 Trinity Magazine 12

Furthermore, each EU country has the authority to introduce its rules to reduce the usage of plastic or plasticcontaining cups and takeaway food containers, favouring reusable or non-plastic alternatives. However, this country disparity can create challenges for businesses operating across different nations.

Below, we highlight an overview of the current legislation in select countries:


Medium and large outlets must use reusable options for eating in. From 2025, takeaway shops will also have an obligation to offer reusable options to customers as well as disposable ones for the food to go.

Netherlands & Germany

In the Netherlands, consumers now must pay a charge for SUP cups and food containers. As an alternative, shops must include a reusable option to offer to their customers. Similarly, German restaurants are now obliged to offer reusable options to customers.


On the other hand, Belgium has placed a ban on clear plastic cups in favour of reusable alternatives or paper cups, even though most of these also contain a layer of plastic to avoid water permeation.


While Ireland still needs to communicate all the measures necessary to reduce SUP cups and food containers, the direction they take could align with those stated above.

Our solutions

Transitioning from single-use to reusable options can be a powerful step towards reducing environmental impact. Reusables require fewer virgin resources, minimise plastic waste, and decrease pollution.

However, a hybrid approach that combines reusable options with

responsibly sourced, recyclable, or compostable disposables may be more practical in certain settings, such as hotels where guests may not always have access to bring-theirown options.

Our brand, Verive, offers tailored solutions for hybrid systems, providing guests with personalised reusable items and guidance on using them effectively, alongside disposable options suitable for each environment. This approach can reduce material waste, increase cup returns, and create a cleaner environment.

2. Packaging and packaging waste regulation

Another key legislation to be aware of is the upcoming Packaging and Packaging Waste Regulation, expected for publication in 2024 and effective from 2025.

As a regulation, it will apply uniformly across all EU countries, emphasising recyclability and reusability, similar to the SUP Directive. Hospitality and catering sectors, including hotels, will be impacted by this regulation, with proposals covering restrictions on single-use plastics, reusability targets for beverage bottles, and designing all packaging for recycling.

One notable measure in this regulation is banning small cosmetics, hygiene,

and toiletry products in hotels, specifically those smaller than 50ml. This will have widespread implications for hotels throughout Europe.

Our solutions

To address this, Bunzl offers bulk amenities, such as pump dispensers, which have been shown to save substantial amounts of soap and plastic while reducing greenhouse gas emissions by more than 60%.

How can we help

As a distributor working with numerous suppliers, we’re well-positioned to offer objective advice on compliant and sustainable products. We can also consolidate orders, contributing to cutting carbon emissions in transport.

For small and medium businesses lacking resources to navigate complex legislation, we can assist with implementing sustainable practices. For larger players, we can help with customised solutions and data-driven insights to enable them to substantiate their commitment to sustainability.

Get in touch

If you’re interested in sustainable solutions to help comply with legislation, reach out to your Trinity Relationship Manager for more information or contact


t’s crucial for hotels to adopt sustainable practices, as consumers increasingly base their purchasing decisions on sustainability considerations.

Hoteliers are now exploring various procurement solutions, carefully evaluating factors like delivery options, prices, products, and environmental impact. Their goal is to identify the most suitable choices for their longterm business objectives. In this article, Daan Sparenberg, Head of Procurement Continental Europe, shares the latest trends embraced by hotel and hospitality operators.

Consolidation of the supply chain

One prevalent strategy embraced by hoteliers to foster sustainable procurement is the consolidation of their supply chain. By optimising this, hotels decrease delivery drops, leading to fewer road miles travelled and a reduced carbon footprint.

Business differentiation

Likewise, certain hotels have made sustainability a core focus by consolidating their purchasing basket

and selecting local supply solutions. Despite potential cost savings from national suppliers, these hotels prioritise local suppliers to minimise their ecological impact, aligning with their eco-ethos.

Removal of single-use plastic

Hotels are also taking proactive steps to eliminate single-use plastic. They replace plastic water bottles with

filtered water taps in communal areas, encourage the use of carafes for guests, and switch from small toiletry bottles to refillable options.

Many hotels now offer biodegradable straws, recyclable tetra packs, and compostable take-out trays in compliance with legislation banning certain single-use plastic items. For more information on singleuse plastic legislation and product solutions, see page 12.

Sharing expertise
Issue 7 Trinity Magazine 14

Greener room service

In terms of room servicing practices, hotels are giving guests the option to choose whether they want their rooms serviced daily or not, reducing water, cleaning chemicals, and energy consumption while ensuring guest comfort.

Eco-friendly food service

To further measure eco-impact, some hotels are adding food carbon footprint information to their menu items. This encourages chefs and customers to make more environmentally-friendly purchasing decisions, which helps hotels with

their sustainability journey.

Additionally, hotels are focusing on waste management to reduce food waste and associated costs.

Energy efficient solutions

Energy efficiency is also crucial for sustainability, with hotels adopting measures like using energy-efficient lighting, implementing timer switches, and managing occupancy to minimise energy consumption.

Some hotels even invest in renewable energy sources, such as solar panels, to demonstrate their commitment to sustainability.

What next?

As consumer preferences shift towards eco-friendly options, hotels implementing genuine sustainability measures will stand out. Guests now actively seek information on a hotel's eco-friendly practices when choosing accommodations. The hospitality industry's future is bright in creating a greener, more sustainable world.

We’re here to help.

If you want to reduce your carbon footprint and need advice or help sourcing sustainable solutions for your hotel – reach out to us at

To further measure eco-impact, some hotels are adding food carbon footprint information to their menu items.
As consumer preferences shift towards eco-friendly options, hotels implementing genuine sustainability measures will stand out.


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In the ever-evolving landscape of sustainable hospitality, our supplier partner Les Nouvelles Pailles is committed to reducing the environmental impact of plastic straws.

Les Nouvelles Pailles is a French company that specialises in the production of biodegradable and compostable straws. Their products are made from 100% natural and renewable materials, including sugarcane residue. Moreover, Les Nouvelles Pailles' straws are also BPA-free, gluten-free and can be composted!

The company's products are sold in France and other European countries. Environmental organisations and consumers alike have praised the company's products. Les Nouvelles Pailles has won several awards for its innovative products, including the 2022 Snacking d'Or Grand Prix and the Jury’s plus Public Grand Prix at Germinators Pitch Of New-York 2023.

Pierre Thomas from Les Nouvelles Pailles provides a closer look at their benefits.

Key Benefits of Eco-Forward Compostable Straws

• Durability: Prioritising waste materials such as bagasse, our straws are durable, water- and heat-resistant. It will not dissolve in your cocktails!

• Multi-use: This durability allows for multiple uses, extending the product's lifespan. Our straws have been tested during 30 dishwashing cycles without any deterioration of their functionality.

• Compostable: Because of their composition, our straws are compostable in the biomass from which they are made. Our straws are certified “OK Compost Home”.

• Local origins: Our production centres for straws (near Lyon, in the Haute Loire region) are strategically situated to localise production and reduce our carbon footprint. We embrace local suppliers, all within a 50km radius, to not only bolster the community but also foster a circular economy ethos.

Get in touch.

If you want to learn more about Les Nouvelles Pailles’ sustainable products, contact your Relationship Manager or

(Left) Jean Philippe TEILHOL, Associate Les Nouvelles Pailles

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Renovating a hotel presents a unique opportunity to enhance guest experiences and ensure long-term success.

In this article, our supplier partners help us dive deeper to explore key considerations when renovating your hotel – from choosing the right paint to the best beds – that prioritise guest satisfaction while also considering cost-effectiveness and operational efficiency.

Selecting the right paint

Paint selection plays a pivotal role in enhancing the hotel's visual appeal and ensuring long-lasting aesthetics. Guy Vanschoenwinkel, Project Coordinator, PPG Coatings Belgium, provides valuable tips for choosing the right paints:

• Cleanability: Opt for paints that maintain a premium appearance without incurring frequent cleaning costs.

• Longevity: While cost considerations are important, choosing quality materials can prove more costeffective in the long run.

• Certifications and credentials: Opting for paints with eco-labels,

cradle-to-cradle certifications, and other credentials aligns with the industry's growing focus on environmental responsibility.

• Safety and hygiene: In areas like bathrooms, select non-porous paints with excellent ventilation properties to prevent issues like mould and mildew, promoting guest health and safety.

Guy says, “We work closely with hotel operators so they gain valuable insights and technical advice, ensuring the right paint solutions are selected and applied correctly.”

Choosing the right beds

Selecting the right beds ensures a smooth stay for guests – but bed choice is more than just about comfort. Els Braekman, Sales Support at Hilding Anders Belgium, shares some tips to consider when selecting beds:

• Size and fit: Ensure that larger beds can be efficiently manoeuvred through corridors and elevators to avoid logistical challenges during installation. Consider bed legs' height for easy cleaning underneath, or opt for beds with wheels for convenient housekeeping.

Sharing expertise
Issue 7 Trinity Magazine 19



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• Sustainability: Opting for beds made from eco-friendly materials, such as mattresses with "eco-fibre" upholstery, aligns with the increasing demand for environmentally conscious practices.

• Installation services: Choosing bed suppliers that offer installation services can free up staff resources and guarantee seamless setup. Responsible disposal of old beds through recycling initiatives can also be part of the service.

Els says, “We can provide a mock-up room for hotel owners before installation or deliver a sample bed to the hotel owners for testing –so they can ensure their guests enjoy quality sleep!”

Key card solutions

In the wake of COVID, traditional key cards are evolving into digital and mobile options. Michel Anusic, Sales Director, Hotek Hospitality Group, highlights essential considerations for updating your key cards:

• Time-saving solutions: Offer mobile keys that ensure a fast and easy check-in process for guests. HOTEK’s mobile keys are cloudbased, which means that there are no app downloads or complicated passwords required, streamlining the user experience. Mobile Keys can be sent by e-mail, text message, Whatsapp or connected to third party applications.

• Sustainability: Consider adopting eco-friendly wooden key cards to reduce waste and embrace a more sustainable and efficient approach. A mobile option also does the trick!

• Convenience: Provide a range of options for guests, including traditional key cards from reception, self-service kiosks, and a mobile key solution. This approach ensures a seamless and personalised checkin experience, catering to individual guests' preferences.

Michel says, “The hotel industry is undergoing a digital transformation, and key cards are no exception. Hotels that adopt mobile key technology will be well-positioned for success in the years to come.”

Additional considerations

Our supplier partners are here to help with all of your renovation needs. Here are just a few additional considerations to help you save time and costs during the renovation process:

• Engineering: Renovations involve a wide range of technical installations. Our supplier partner, Van Marcke,

can help provide independent advice for significant energy savings, water conservation, and increased comfort.

• Furniture: High-quality furniture with a charming design is a priority in a beautiful hotel room. When choosing furniture, consider ease of installation, installation costs, and value for money. Elien Deroo, Internal Sales & Marketing Officer, Norm, says, “Our standardised furniture series seamlessly integrate using fitting strips, ensuring easy installation.”

• Prefabrication services: In the fast-paced hotel construction landscape, finding skilled technical staff is challenging, and precision is crucial. Consider partnering with a supplier such as Van Marcke Prefabrication, which offers custom on-site energy and sanitary solutions, streamlining installation, reducing costs, and minimising errors for quick project completion.


to learn more?
you’re interested in learning more about our supplier partners and their innovative solutions for renovations and refurbishments, get in touch with us at


What is a GPO?

In the fast-paced world of hospitality, staying ahead of the curve and delivering exceptional guest experiences are crucial for success. Hotel businesses face numerous challenges today, including rising costs, maintaining a seamless supply chain, and keeping up with market trends.

These challenges can be timeconsuming and demanding. However, partnering with a Group Purchasing Organization (GPO) can help overcome these hurdles and allow you to focus on your guests' needs, transforming your operations and improving efficiencies.

In simple terms, a GPO pools together the collective purchasing power of a group of businesses to negotiate discounted rates and favourable terms with suppliers on behalf of all its members.

Once enrolled in a GPO, members can engage in new supplier partnerships vetted by the GPO for quality and

service standards, eliminating the need for individual negotiations. This streamlined procurement process enables operators to secure quality products at reduced prices, improving their bottom line.

In many cases, you can simply enjoy better pricing and terms with your current supply partners!

Benefits of partnering with a GPO that support hotel and hospitality operators:

Save costs on a wide range of products

Partnering with a GPO provides access to pre-negotiated contracts, resulting in cost savings on various products and services to support your purchasing needs in all areas – kitchen, maintenance, cleaning supplies, guest rooms, reception, gym, spa and more. This is an effective and efficient way to improve your bottom line.

Save time and focus on guest needs

GPOs handle supplier negotiations, contracts, and administrative tasks, saving their members time and effort, which they can then put back into core operations and guest satisfaction.

Benefit from established supplier relationships

GPOs have established networks and can connect businesses with reputable suppliers who offer quality products and reliable services. Working with trusted suppliers enhances the efficiency and reliability of a business’s supply chain and ensures consistent quality.

Gain industry insights and knowledge

Gain industry and supply chain knowledge and stay updated on market trends, regulatory changes, and product innovations. GPO insights can help businesses make informed purchasing decisions, identify cost-saving opportunities, and stay competitive.


Trinity Purchasing: Our advantage

As part of the Avendra Group, Trinity Purchasing is a leading GPO hospitality company in Europe. With our collective buying power and vast network of professional hospitality and procurement experts, we deliver exceptional savings for our members. In addition to savings, we also provide:

✔ Support every step of the way

Our dedicated, local hospitality and procurement experts will work for you, helping you find the right products at the best prices.

✔ Regular site visit support

Your Relationship Manager will go the extra mile by visiting you regularly at your premises to resolve your daily challenges.

✔ Suppliers to meet your needs

Our extensive network includes reputable multinational brands, local suppliers, specialists, and service providers tailored to the hotel and hospitality industry.

✔ Market trends and industry insights

We advise on commodity price movements, the latest trends and ways to enhance guest experiences.

✔ Sustainability

We will support you by sourcing sustainable products and helping you to implement sustainable practices to reduce your carbon footprint.

✔ Technology systems

Trinity's eProcurement system, Pi, streamlines daily operations, providing a comprehensive Purchase-to-Pay solution and valuable management insights.

Partnering with Trinity Purchasing can be a game-changer for your hospitality business, helping you save costs, enhance supply chain efficiencies, and focus on delivering exceptional guest experiences.

Interested in learning more about how we can help? Get in touch at

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More hotels are taking steps to eliminate single-use plastic by including filtered water dispensers in communal areas and encouraging guests to use reusable bottles, rather than singleuse bottled water.

Christian Schmitt, International Key Account Manager for the hospitality sector at BRITA, shares more information and the key benefits water dispenser solutions can offer hotel and restaurant operators.

How you can save up to 50.000 EUR

There are considerable cost savings to using water dispensers rather than bottled water. Take a hotel with 350 bedrooms, a restaurant and meeting rooms. In this case, using water dispensers rather than bottled water can save up to 13t CO2 per year – and up to €50,000!

How you can save tons of CO2

Food waste is responsible for 10% of global CO2 emissions, and this includes beverages like single-use plastic bottled water. People often take a sip – then the rest gets thrown away.

You can simply cut out the waste and emissions associated with the manufacturing, transport and disposal of single-use plastic bottles by using water dispensers. BRITA water dispensers can save up to 86% CO2e compared to bottled water.


At BRITA, we want to make a lasting change in how people drink water sustainably. We are proud to be a trusted partner for drinking water solutions for over 50 years. We have introduced our water dispenser and bottling selections in many hotels and restaurants, and we know what is important for successful implementation.

Get in touch

If you are interested in learning more about the BRITA water dispenser solutions that would work best for your hotel, please get in touch with your Relationship Manager or

The Trinity team would be happy to chat with you and provide the best solutions!



What is your role within Trinity?

I’m a Relationship Manager, helping Trinity members and meeting prospective hotel and hospitality operators based in the western Netherlands. My main role entails regularly meeting with operators, hearing their challenges, and finding the best solutions to help them achieve their goals.

Outline your career at Trinity so far. My Trinity adventure began in April this year. During the initial months, I immersed myself in understanding our service proposition, our suppliers’ value, and the potential savings we can offer. Now, I have the pleasure of meeting with key hotel operators, listening to their purchasing needs and presenting cost savings and improvement opportunities. Before joining Trinity, I worked as a reservations manager for three hotels in Amsterdam.

What do you enjoy most about your role? Meeting different people! Over the past few months, I’ve met

lots of people from different hotels. It’s lovely to see how every hotel manager I’ve spoken to makes their role their own and has a passion for the hospitality industry.

What has been the highlight of your career within Trinity so far? Hands down, my biggest highlight was when our team cycled through Amsterdam, visiting many hotels in one day. We learned more about hoteliers’ challenges and discussed how our expert knowledge can benefit their business. Even though the weather wasn’t great – we all still had a fun time! It was also great to attend the Trinity Event in Zaventem recently to meet my colleagues in Belgium and learn more about our international suppliers.

Why are you proud to work for Trinity? What I love about the work we do is that we can provide great support and guidance - I know the value we can bring to members with the great suppliers we have! We bring such a

wide variety of quality suppliers; there is something there for everyone.

Sum up your personality in five words or less. Kind, observant, positive, creative, a bit chaotic!

Early Bird or Night owl? Definitely more of a night owl. However, I love to sleep. So, a slightly tired night owl?

Dog or Cat person? Both, I grew up with both cats and dogs. We have two cats at home, Poesje and Lucifer. They love to cuddle and play. Right now, I love to travel and make spontaneous dinner plans, so a dog just does not fit the life I lead. Maybe in the future.

Favourite ice-cream flavour? White Chocolate.

We trust Trinity to only work with quality suppliers, and we saved a lot of time not having to find them ourselves.

By doing so, we’ve been able to achieve more cost savings. For example, we’ve achieved 28% savings across non-food lines, 38% on cleaning chemicals, 16% on waste removal and 24% on fruit juices – all without compromising product or service quality.

Daniëlle Pelt Relationship Manager
Staff profiles Issue 7 Trinity Magazine 26


What is your role within Trinity?

As the Business Development Manager for Trinity in Ireland, my primary focus is engaging with potential new customers within the hotel and hospitality sector. I thrive on understanding their unique challenges and needs, aligning their goals with our service proposition to create mutually beneficial partnerships.

Outline your career path within Trinity to date. In February 2022, my journey with Trinity began when Expert Cost Control joined the Trinity Purchasing family. As the former National Sales Manager, my responsibilities included client management, relationship building, and developing efficient systems to serve our client base. Before joining Trinity, I gained extensive experience in the hotel industry across Switzerland, the UK, and Ireland. My expertise spans various aspects of hotel operations, from front-of-house to back-of-house, encompassing areas such as food and beverage, IT systems, and room divisions within international hotel chains.

What do you enjoy most about your role? I enjoy engaging with our members nationwide, assisting them in overcoming challenges and achieving their goals. At Trinity Purchasing, our culture promotes continuous learning and improvement, ultimately leading to cost savings for our members. Staying updated on the latest market trends allows me to offer top-notch expertise to our members while cultivating strong relationships with both members and suppliers across the country.

What has been the highlight of your career within Trinity so far? One of the recent memorable moments at Trinity was when I had the chance to meet my international colleagues at an event in Antwerp earlier this year. It was truly incredible to see the different cultures across our team. And being part of the Avendra Group, with a global presence across America, the UK, and Europe, has been a great addition to my career journey.

Why are you proud to work for Trinity? I am genuinely proud to be part of this dynamic organisation, knowing that our members can reap the benefits of the collective expertise and capabilities we bring to the table.

Sum up your personality in five words or less. Competitive, thorough, analytical, persuasive, and ambitious.

Early Bird or Night owl? Both - it depends on the circumstances.

Dog or Cat person? I am a dog person. I have a beloved cockapoo named Rosie, who will be turning eight this August.

Favourite ice-cream flavour? Salted Caramel.

Trinity just asked me for our invoices - and a week or so later, we settled on some initial key focus areas. There were a lot of glaring savings for us, and I'd done very little work and spent no money.

Staff profiles
Issue 7 Trinity Magazine 27


We are committed to showing our members the newest and most innovative products and services to help them meet their needs and stay ahead in the industry.

One of the ways we do this is by sampling and learning more about products and solutions for the hotel and hospitality market. Our team regularly visits our supplier partners and attends hospitality industry events to stay current on the latest offerings.

Supplier visits

Supplier visits help us to deepen our understanding of their products and services, establish strong relationships, and bring the best solutions to meet the specific needs of our members.

During these visits, we engage in meaningful discussions with our supplier partners to learn about their offerings, including their sustainability practices and initiatives and their commitment to quality. We explore their manufacturing processes and sample their products.

Laurine Jamard, Relationship Manager in France, says, "In June, we met with French coffee roaster and supplier partner Malongo in Paris. It was great to hear more about their sustainability and fair-trade journey, how they help small-scale coffee producers, and how they manufacture equipment locally in France. We also got to sample their delicious coffees! We can't wait to share what we learned with our members."

We also explore innovative solutions for non-food areas, such as made-tomeasure shower concepts and online

payment solutions. By understanding the advancements in these areas, we can offer our members cutting-edge solutions that meet their guests' needs.

Industry events

Our team also attends select events to keep up with the most recent culinary trends and discover new products and industry-leading services. At some of these events, we learn from renowned chefs and experts to provide our members with the latest and most exciting recipes to help them enhance their menus.

Daniëlle Pelt, Relationship Manager in the Netherlands, says, "In June, I attended a vibrant Street Food Event organised by Chefs Culinar at their inspiration centre in Nijmegen, Netherlands. We were inspired by the latest street food trends and recipe suggestions, which I'm eager to share with our members. The event's highlight was a session hosted by twoMichelin-star chef Soenil Bahadoer, who shared his insights into the Spicy Chef's food truck concept.”

Our Trinity Purchasing team have extensive experience in the hospitality industry – but the learning never stops!
We’re here to help.
Company progress
If you want to learn more about our supplier partners or their products and solutions we can source for your business, get in touch today at


ulinary offerings continue to play a critical role in the overall hotel experience. Hotel operators constantly innovate and adapt to follow the latest food and beverage trends and meet customers' demands and expectations.

In this article, we have highlighted a few key trends you can adopt to help you cater to the evolving preferences of your guests and stay ahead of the curve!

Health-conscious choices

As health and wellness awareness continues to rise, the demand for nutritious and balanced meals has become increasingly prevalent, even when customers are away from home. This allows hotel operators to cater to health-conscious guests by integrating diverse, healthier alternatives into their menus.

This can include offering glutenfree, low-sugar, and low-calorie dishes that align with dietary needs and preferences. Additional ways to incorporate healthy food offerings include:

• Offering whole grain options instead of refined grains can provide added nutritional value.

• Incorporating lean protein sources, such as skinless poultry, fish, beans,

or lentils, can provide guests with nutritious options while keeping saturated fat intake in check.

• Providing an assortment of fresh salads with a variety of vegetables, greens, and wholesome dressings can offer guests a light and refreshing option.

• Including fresh smoothies and juices made from whole fruits and vegetables can be a nutrient-dense choice for guests.

• Offering healthier dessert options like fruit-based desserts, yoghurt parfaits, or desserts made with natural sweeteners.

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Issue 7 Trinity Magazine 30
As health and wellness awareness continues to rise, the demand for nutritious and balanced meals has become increasingly prevalent

Vegan alternatives

As veganism continues to gain popularity and guests increasingly embrace plant-based diets or opt for meat-reduced choices, hotel operators must recognise these evolving expectations.

To cater to a diverse range of dietary preferences, it is crucial that hotels go beyond token gestures and ensure their food menus feature a robust selection of delicious and satisfying plant-based alternatives. Some of these include:

• Vegan protein sources such as tofu, tempeh, seitan, or plant-based meat substitutes made from ingredients like soy, pea protein, or mushrooms.

• Plant-based milk alternatives, such as almond, soy, oat, or coconut milk, for guests to enjoy with their coffee, tea, or cereal.

• Flavourful vegan salads and bowls that combine a variety of

vegetables, grains, legumes, and dressings. Consider incorporating globally inspired ingredients and flavours to add excitement and diversity to the menu.

• Vegan desserts such as cakes, cookies, pies, or dairy-free ice creams made from plant-based ingredients like coconut milk or cashews.

• Vegan options for guests looking for light bites or appetisers. This can include vegan dips, hummus platters, vegetable spring rolls, or crispy tofu bites.

Customisation and personalisation

Some hotels are going beyond traditional fixed menus and are offering more customisable dining experiences, allowing guests to choose from various ingredients, flavours, and cooking methods based on their tastes and needs.

Here are some ways to customise your menu options:

• Providing options for guests with specific dietary preferences or restrictions. This can include offering vegetarian, gluten-free, or allergen-free menus.

• Introducing interactive cooking stations allows guests to participate in creating their meals. This can include live grilling, pasta stations, or made-to-order stir-fries, where guests can choose their preferred ingredients and watch as their dish is prepared.

• Offering signature dishes that guests can personalise with various toppings, sauces, or accompaniments.

We’re here to help.

If you need help finding the latest innovative products or new food or drink concepts that will help you meet the needs of your guests, please contact us for any support at


Since 2016, Tlant has been at the forefront of enhancing breakfast experiences for hotels and foodservice companies. Tlant’s innovative breakfast solutions and expert Buffet Coaching service have transformed breakfast offerings for hotels across Europe.

Glenn Middelhof, Founder of TLANT, provides his top tips to take your breakfast to the next level.

Refresh your water options

Elevate your breakfast offerings by providing guests with flavourinfused water options to invigorate guests as they start their day. Here are some ideas:

• Water with Mint, Figs, Flower Honey, and Rhubarb

• Water with Ginger, Coriander, Red Bell Pepper, and Golden Berries

• Water with Celery, Raspberry, Strawberry, and Basil

• Water with Orange, Pomegranate, Cinnamon Sticks, and Cucumber

Add sensory elements

Research demonstrates that positive sensory encounters result in better reviews. Transform your breakfast buffet into a delightful sensory journey by:

• Welcoming guests with daily amuse-bouches or juices

• Setting the ambiance with fun music

• Placing the bread oven in the breakfast area, filling it with the inviting aroma

Tea is the new coffee

Although coffee remains a favourite for many guests, tea has gained popularity as a healthier and versatile alternative. Offer an extensive selection of teas and provide a corner for guests to enrich their teas with ginger, mint, star anise, cinnamon, sliced lemon, and orange. Utilise storytelling

Highlight the origins and preparation of your products, including local

Advertorial 1 2 3 4 AVAILABILITY Issue 7 Trinity Magazine 32

Storytelling enhances the breakfast experience and creates

specialities and allergen-free options. Use captivating signs with background stories to enrich the guest experience and emphasise the value of each product. Storytelling enhances the breakfast experience and creates lasting memories.

Embrace personalisation

Let your guests create their ideal breakfast experience by providing a yoghurt bar with diverse toppings and a pancake/waffle station. To cater to various guest preferences, you can offer weekend sweet options (whipped cream, syrup, powdered sugar) and more healthy choices (Greek yoghurt, blueberries, granola) for business guests on weekdays.

Support sustainable practices

Here are some ways to make your breakfast offering more sustainable:

• Opt for more organic, local products

• Find alternatives for single-use plastics and offer alternatives in large jars or dispensers

• Install tap stations with filtered water

• Give food leftovers a second life

From October this year, Tlant is launching a new line of sustainable dispensers for bread spreads and yoghurt toppings. These dispensers eliminate single-use packaging, helping hotels promote their sustainability commitment.


Understand what your guests seek

By 2030, Millennials (born between 1981-1996) and Generation Z (born between 1997-2009) are estimated to represent over 70% of the population. This demographic has different consumption behaviours and desires unique stimulation. Stay in tune with these new consumers and be active on the online channels they use.


Transparency is key

Authenticity holds immense value in hospitality. Be transparent about ingredient origins, sustainability efforts, and the goals you work towards. Guests appreciate transparency and will repay you with trust and loyalty.

If you’re interested in learning more about Tlant’s breakfast options, or if you would like their latest pocketbook on sustainability, contact your local Trinity Relationship Manager or contact

We are here to help.
lasting memories.

A guide for food operators: DEALING WITH ALLERGENS

If you serve food or beverages in the European Union, it is essential to be well-informed about the regulations surrounding food allergens.

What are food allergens?

Food allergens are substances present in certain foods that can trigger an immune response in individuals with food allergies. These allergic reactions occur when the immune system mistakenly identifies harmless proteins in food as threats and mounts a defensive response.

Food allergens can cause a wide range of symptoms, ranging from mild discomfort to severe and life-threatening reactions. Understanding food allergens is crucial for individuals with allergies, as well as for food manufacturers, restaurants, and healthcare professionals who play a role in ensuring food safety for all consumers.

The 14 allergen groups

14 major allergen groups have been identified under EU legislation. These are:

Gluten (found in wheat, rye, barley, and oats)

Crustaceans (such as crab, lobster, prawns, shrimps)





Milk and dairy products (including lactose)

Nuts and tree nuts (such as almonds, hazelnuts, walnuts, cashews, etc.)



Sesame seeds

Sulphur dioxide and sulphites (preservatives found in some food and drinks)

Lupin (a legume belonging to the same plant family as peanuts)

Mollusks (e.g., clams, mussels, oysters, scallops)

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Issue 7 Trinity Magazine 34
Food allergens can cause a wide range of symptoms, ranging from mild discomfort to severe and lifethreatening reactions.

Dealing with allergens: Your responsibilities as a food operator

Food operators bear a significant responsibility when it comes to allergens. They are required to be vigilant and proactive in managing allergens to safeguard the health and well-being of consumers.

It is essential to establish and implement proper procedures and ensure that your food service teams are trained in dealing with allergens, including:

• Adequately preparing your food service operation to handle allergens

• Preventing cross-contamination and using proper food storage processes

• Understanding the potential impact of allergens on your customers

• Being able to identify the signs and symptoms of an allergic reaction

• Complying with the latest legislation

In the European Union, strict allergen legislation is in place to protect consumers and ensure that they have access to clear information about potential allergens present in food products. Businesses are required to clearly indicate the presence of any

allergens in their products. These requirements apply to both prepackaged foods and foods sold loose or unpackaged.

If you are a food service operator, it is your duty and responsibility to ensure you fully comply with the legislation. For further information, check out the official rules on food labelling: business/product-requirements/ food-labelling/general-rules/ index_en.htm

We are here to help. Looking for innovative food products or need assistance sourcing ingredients for special dietary requirements? Contact us at
If you are a food service operator, it is your duty and responsibility to ensure you fully comply with the legislation.

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Supporting important causes:


As part of our Be Well, Do Well commitment to positively impact people's lives and give back to the community, we were thrilled to host our annual charity golf day on the 20th of June in partnership with hotel and hospitality management company PREM Group.

Charity Golf Event

This year’s event took place at the picturesque Millicent Golf Club, with a reception at the elegant Osprey Hotel in Kildare.

Despite the challenging weather conditions, 21 teams embraced the day, gathering at the magnificent

18-hole USGA specification championship golf course.

The collective efforts of our participants, sponsors, and supporters led to a remarkable achievement, raising over €17,000 for our nominated charity, Beyond the Moon.

Beyond the Moon

Since 2005, Beyond the Moon has supported families with sick children by providing them with cost-free, all-inclusive holidays away from the hospital environment where they can relax and enjoy family time. These vacations bring hope, energy, and joy to families facing challenging circumstances, allowing them to create precious memories together.

The funds raised through our golf day will help Beyond the Moon fulfil its goal of providing 52 free holidays each year to families facing challenging circumstances.

Thank you to the players and sponsors

Congratulations, and a massive thank you to all the players and sponsors who made our annual golf event a success!

Pascale Somers, Manager & CoFounder at Beyond the Moon, also thanks everyone who attended the charity golf event and says, “Your presence and generosity provide hope, energy and joy to many Irish families. It fills our hearts with happiness to see the smiles on the faces of families we help.”

We are happy to support Beyond the Moon's mission to bring respite to families, and we look forward to continuing to make a positive difference in the lives of those who need it most.

Find out more about Beyond the Moon

If you are interested in learning more about Beyond the Moon and getting involved, visit their website:


Free-up your team! Gain control over your supplier ordering process

Top benefits that clients love

✔ Place orders with multiple suppliers through one single web site

✔ No more phone ordering – saving a huge amount of time

✔ Total control over the products that can be ordered

✔ Powerful order approval and order notification system

✔ Fully automated tracking of the status of all your orders

✔ Cut-off time alerts and order countdown notification

✔ View suppliers’ delivery schedules, minimum order values and contact details

✔ Create bespoke ordering lists and share them with your team

Training and support

Cherry Pi is available as part of the Pi systemcomplimentary to all Trinity Purchasing clients

✔ There is no additional charge for implementation or configuration

✔ No charge or limit on number of users

✔ No charge for online-training, help or support


Free-up valuable time and resources

You will no longer have to log in to separate supplier websites to place orders. With Cherry Pi you can send orders to multiple suppliers from the same web portal – saving lots of time and stress remembering all those passwords and logging in/out of different websites. What’s more, Cherry Pi has been modelled on supermarket shopping websites, so it is very intuitive and extremely easy to use. You and your staff will love it!

Placing orders takes just a few minutes!

The product search is a thing of beauty! Without needing to know the supplier simply start typing and all available matching products are displayed. Once you select the item, the system automatically identifies which supplier that product is sourced from and then creates an order for that related supplier.

Buy the right products at the right price

Cherry Pi gives you total control - you can select the suppliers and products which can be ordered. For example, only approved products where the price has been already negotiated and agreed will be visible.

Intelligent approval process

When an order is placed it can be forwarded to a budget holder within your business for approval prior to being sent to the supplier.

Once an order has been created, a purchase order number is automatically generated. This can be overridden if required or it can be made mandatory, so that no orders are sent unless the PO number has been provided. Furthermore, your team can view a monthly spend report with the click of the button.

Track your order

Once your order has been sent to the supplier, the system automatically updates the status so you can be confident that the supplier has received and is processing your order. The system also features a supplier order cut-off notification, which shows a countdown of the time you have left to place an order for the next available delivery date.

Pi can do a whole lot more for your organisation

Pi has been designed and developed to offer Trinity clients a full P2P (Purchase-to-Pay) management via one central online platform. You can order with multiple suppliers, book-in the delivered order, approve the invoice and request credit notes when required. Additionally data can be exported to an account finance package to make the supplier payment.

Contact us on to find out more Contact us on to find out more

A guide for hotel operators: FOUR KEY TRAVEL TRENDS IN 2024

s we step into the world of travel in 2024, exciting new trends are reshaping how travellers now like to explore the globe. By aligning your offerings with the latest travel trends, you can stay ahead of the curve and provide guests with unforgettable experiences that cater to their evolving preferences.

In this article, we provide our top predictions for the travel trends that will redefine adventures in the year ahead and highlight key areas hotel operators can focus on to capitalise on them.

Culinary tourism

Tourists are increasingly drawn to destinations offering authentic culinary experiences. In fact, a 2023 survey by HelloFresh revealed that 74% of travellers choose their destination based on its food offering. Furthermore, recent data from Global Food Tourism indicated that 80% of travellers research food and drinks in a location before heading off on their travels.

Hotel operators should consider partnering with local culinary experts to offer unique experiences such as vineyard tours, cooking classes, and curated food and drink tastings,

highlighting local cuisine through on-site restaurants and collaborating with street food vendors that can enhance their guest experience.

Key focus areas: Establish partnerships with local food and drink establishments, curate food-centric experiences, provide an offering for vegan, vegetarian and gluten-free guests and integrate regional cuisine into your hotel's offerings.

Nature retreats

With stress levels on the rise – the Workplace Health Report shows a 13% increase in moderate to highstress levels from 2022-23 – travellers are looking for ways to unwind, relax and connect with nature for their mental health.

Hotel operators can tap into this trend by creating retreats focused on relaxation, wellness, and digital detox. Whether it's developing spa packages, hosting yoga retreats, or offering accommodations with picturesque views of natural landscapes, hotels can provide guests with the tranquillity and mental rejuvenation they seek.

Key focus areas: Design nature-inspired retreats, offer wellness and spa packages, provide opportunities for outdoor activities, and emphasise ecofriendly practices.

Blended travel

The combination of business and leisure (or ‘bleisure’) travel isn’t a new phenomenon, but it is set to become far more of a common occurrence. More global workers are planning to add

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Issue 7 Trinity Magazine 40
Some are also increasingly taking advantage of remote working to work from abroad; 21.5% of the EU worked from home in 2022

leisure days to future business trips, according to research from Booking. com. Some are also increasingly taking advantage of remote working to work from abroad; 21.5% of the EU worked from home in 2022, with The Netherlands reporting the highest remote working percentage at 49.7%.

Hotel operators can cater to this growing trend by ensuring their properties offer a seamless blend of business and leisure amenities.

Providing reliable digital infrastructure for remote work, offering flexible meeting spaces, and promoting local attractions and activities for leisure time will attract this expanding segment of travellers.

Key focus areas:

Enhance digital connectivity, offer versatile workspaces, collaborate with local businesses to provide unique leisure experiences, and promote work-life balance.

The value of authenticity

Travellers are increasingly seeking off-the-beaten-path destinations to experience the authentic essence of a place. In a recent study from American Express Travel, 89% of respondents said they want to travel to destinations they haven’t visited before.

Hotel operators should consider highlighting local cultural experiences, lesser-known attractions, and undiscovered gems in their marketing efforts. By showcasing a destination's unique and genuine aspects, hotels can


attract travellers who crave meaningful experiences and connections.

Key focus areas: Promote local experiences and cultural immersion, collaborate with local artisans and tour operators, curate authentic itineraries, and emphasise the discovery of hidden gems.


HelloFresh: OnePoll survey, 2023

World Food Travel Association, 2023

Workplace Health Report: Stress Statistics 2023 Travel Predictions 2023

TravelPerk: Hybrid Work Trends, 2023

AmEx: 2023 Global Travel Trends Report

Eurostat: % of employed people working from home

Get in touch with us at

in learning more about how our suppliers can help you stay on top of the latest trends?
Promote local experiences and cultural immersion, collaborate with local artisans and tour operators Trinity Energy Services can help you reduce energy overheads. When did you last check your energy bills? Chances are, you’re using more than you need to, and paying more than you should AVAILABILITY



Discover top-tier crockery, elegant cutlery, and exquisite glassware at Bunzl McLaughlin. With our vast selection of 10,000+ products, including in-house designs like Crème and Artisan, we blend artistry and quality to make every meal unforgettable. From classic to modern, our crockery suits all styles. Our balanced cutlery adds charm to your table, while our glassware elevates toasts. We’re not just a company – we’re your partner in crafting dining memories.

Elevate your dining experience with Bunzl McLaughlin. Explore online or visit one of our innovation centres. Turn every occasion into an elegant experience and discover the Bunzl Mc Laughlin difference today!

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Maximise savings and efficiency: TRINITY'S SUPPORT FOR CARE HOME OPERATORS

The challenges confronting care home operators in today's dynamic environment are intricate and multifaceted.

Alan Cruite, General Manager, Ireland, explores some of these challenges and highlights how Trinity's comprehensive solutions can provide care home operators with the tools they need to overcome them.

Navigating market fluctuations

One of the major hurdles for care home operators, like other food operators, is the recent rise in food inflation, which can significantly impact their budget. The commitment to maintain consistent quality meals while managing costs becomes a juggling act.

Trinity's Relationship Managers are adept at comprehending the market dynamics and become your partners who can provide solutions.

In addition, our substantial buying power allows our members to save substantially across food and non-

food purchases. For example, we saved Curragh Lawn Nursing Home €300 per month on their dairy bill. Colman Ryan, owner of Curragh Lawn Nursing Home, adds, “The saving was achieved with the exactly same product, from the same supplier we’ve historically purchased from.”

On top of this, the ability to lock in energy prices has prevented the worry of imminent increases, which Colman describes as “an achievement in itself in the current market”.

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Trinity's Relationship Managers are adept at comprehending the market dynamics and become your partners who can provide solutions.
Issue 7 Trinity Magazine 44

Maintaining trusted suppliers

Care homes are intimately aware of the importance of their supplier relationships. The suppliers they collaborate with play a pivotal role, especially in the context of dietary restrictions that residents might have. The Trinity team ensures that care homes have access to trusted suppliers who are well-versed in the unique requirements of care facilities. For example, this extends to items like chopped tomatoes, which must adhere to specific dietary criteria due to sugar content.

We also vet suppliers for their commitment to quality and consistency. Care homes can also foster relationships with local suppliers, enabling them to maintain a personalised touch in their operations.

Saving staff time

Staffing challenges still impact many industries, and care homes are no exception. Trinity’s pre-negotiated pricing for medical supplies, food and other essentials reduces administrative hassle and enables operators to focus more on their core responsibilities of providing quality care to residents.

Our team also supports care home operators by sourcing new products


and suppliers and carry out price audits to ensure they receive the best value for money. By undertaking all this back-office work, the Trinity team freeup time for care home operators and provide them with time and moneysaving solutions.

If you’re looking for procurement solutions for your care home operations to help you navigate any challenges you are currently facing or are interested in learning more, get in touch at

here to help.
Our team also supports care home operators by sourcing new products and suppliers and carry out price audits to ensure they receive the best value for money.

Staff profiles


What is your role within Trinity?

I’m a Relationship Manager in Ireland, mainly covering the west of Ireland, supporting hotel and hospitality operators to improve their profitability. I also help businesses nationwide to increase efficiencies with our Pi eProcurement system.

Outline your career at Trinity so far. I joined as a Relationship Manager back in March. Since then, my role has grown to also help our members make the most of our eProcurement system, Pi. I give system demos and support users with onboarding, setup and training to ensure they can fully utilise Pi's capabilities.

What do you enjoy most about your role? I enjoy connecting with professionals from diverse sectors and

Staff profiles

helping them achieve their goals while building long-lasting relationships!

What has been the highlight of your career within Trinity so far? Working with the Trinity Ireland team has been incredibly valuable. I am privileged to be surrounded by knowledgeable, supportive colleagues who provide guidance and mentorship.

Why are you proud to work for Trinity? Being able to help a wide spectrum of hotel and hospitality businesses to save money while receiving quality goods and services is incredibly rewarding. Witnessing the relief and ease it brings to these individuals is a powerful motivation for me in my role.

Sum up your personality in five


What is your role within Trinity? I’m a Relationship Manager working with hospitality businesses on the French side of Belgium.

Outline your career path within Trinity to date. I joined Trinity in January this year and have been learning a lot about our services and our suppliers’ proposition. And I’m excited to be helping our members achieve their goals!

What do you enjoy most about your role? I love connecting with our members and suppliers. I also enjoy helping members solve their challenges by quickly finding solutions to best meet their needs – and making a difference in their business. I also appreciate that every day is different!

What has been the highlight of your career within Trinity so far?

My biggest highlight so far has been my first member visit to a local hotel. The general manager was so excited to have additional suppliers and new contacts to collaborate with. As I left the meeting, I felt a sense of belonging to their team and a positive impact on their business.

Why are you proud to work for Trinity? We can support our members in so many ways. We become a part of their teams - taking some of the workload from them so they can better focus on their guests and customers!

Sum up your personality in five words or less. Social, joyful, generous and selfless.

words or less. Diligent, dependable, team-oriented, dedicated.

Early Bird or Night owl? A bit of both - I am an Early Bird and a Night Owl.

Dog or Cat person? I have a 7-month retriever-labrador cross named Ted, who is super intelligent and likes to try making an appearance on Microsoft Teams calls!

Favourite ice-cream flavour? Vanilla with chocolate chips.

Early Bird or Night owl?

Early Bird without a doubt! As a mom of three, I’m up early and go to bed in good time!

Dog or Cat person? Dog and Cat. My husband is a dog person, so we have a lovely, cute dog we call Fluff. But I would love to have both a dog and a cat. So, watch this space.

Favourite ice-cream flavour? Coffee with a touch of chocolate!

Gwenaëlle Volkaert Relationship Manager


In the modern world of hospitality, creating an unforgettable experience for your hotel guests is essential. Guests now expect comfortable accommodations with high-quality technology and entertainment that meet their needs.

Coriotech, our supplier partner for digital solutions, has collaborated with Philips to offer the Philips Media Suite. This system provides various functionalities, such as casting mobile phone or laptop content onto TV screens.

Filip Helssen, CEO Coriotech, dives into the suite's benefits for you and your guests:

1. Elevated guest satisfaction

The integrated Netflix access and builtin Chromecast features elevate the entertainment options for your guests, making their stay more enjoyable. By offering cutting-edge technology that aligns with today’s guest preferences, you ensure your guests have a memorable experience.

2. Personalisation at scale

Creating a personalised experience for each guest is a trademark of exceptional service. The Philips Media Suite allows hoteliers to display tailored welcome messages, local attraction information, and hotel amenities directly on the TV screen.

Integrating the Philips Media Suite with your hotel's Property Management System (PMS) provides another great advantage. Upon guest checkout, the suite automatically clears guest data, offering a secure and efficient data management solution. This feature enhances data privacy and expedites room turnover, optimising your hotel's efficiency.

4. Centralised operational efficiency

The central management system of the Philips Media Suite provides hoteliers with a comprehensive tool to control all connected televisions. This centralised approach facilitates software updates, configurations, and content management, streamlining the management of in-room entertainment.

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5. Save on energy costs

The Philips Media Suite televisions are designed with sustainability and energy efficiency in mind, enabling hotels to reduce their ecological footprint while saving on energy consumption costs.

6. Future-ready technology

By adopting the Philips Media Suite, hoteliers not only enhance their guests' experiences today but also position themselves favourably for the future. This forward-looking approach aids in maintaining competitiveness and attracting tech-savvy guests.

About Coriotech. Coriotech was founded in 2002 and focuses exclusively on services and solutions for digital comfort, serving as a one-stop shop for your hotel’s digital needs.

If you’re interested in learning more about Coriotech’s digital media solutions, such as the Philips Media Suite, get in touch with your Relationship Manager or email

3. Enhanced guest data management




Enhance the feeling of welcome: present mini mu ns or mini donuts at the reception or in the lobby

83% of hotel guests consider breakfast essential to a positive hotel experience

You love to make guests happy with a good night’s sleep and delicious breakfast in the morning. But you also want to make money, right? Find out how you can create a varied breakfast o er and increase your revenue.

100% convenience: ready to serve after thawing

Less waste, more pro t: recover your mini viennoiserie from breakfast for ‘break’ moments

For more information, please contact your Relationship Manager or mail at

Something for every taste: from brownies, mu ns, and donuts to pre-sliced cakes in various avours and re ned mini pastry company/vandemoortele vandemoorteleprofessional vandemoortele_professional
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