North America Outlook - Issue 29

SAULSBURY

Reliable, Efficient, and Safe

Powering Ontario’s infrastructure with reliable trucking solutions, AM Haulage specializes in material transportation and disposal services for large-scale infrastructure projects. A proud transportation partner of QM Environmental, our hauling capabilities are second to none.

Operating one of Ontario’s most dependable and efficient trucking fleets, complete with over 90 tri-axle dump trucks and live-bottom units, AM Haulage has built a reputation for reliability, safety, and efficiency.

Whether moving aggregates, soil or construction materials, our fleet is ready to meet the demands of the most challenging projects.

Having played a crucial role in several high-profile projects in the region, AM Haulage ensures seamless material transportation solutions while maintaining the highest standards of safety and environmental compliance. We play a significant role in trucking for QM Environmental, working closely with them to support large-scale environmental projects, ensuring safe and responsible material haulage.

A LANDMARK PROJECT

One of the largest construction undertakings in Canada, the Toronto Port Lands Flood Protection (Toronto Port Lands) project is transforming the city’s waterfront. QM Environmental was awarded the request for proposal (RFP) 33.6 subcontract in 2021.

Successfully providing tri-axle dump truck haulage solutions on the project for the past three years, AM Haulage has secured its status as a trusted partner on this complex initiative. Handling large volumes of soil and aggregate, we ensure efficient transportation solutions while navigating strict safety regulations.

The Toronto Port Lands project is known for its intricacies, presenting various challenges, however our expertise has continued to ensure success.

AM Haulage’s role in this project showcases our ability to meet stringent timelines, adhere to environmental compliance, and operate efficiently within a high-demand urban setting, and its success is a testament to our commitment to quality and reliability in major infrastructure works.

DIVERSE SERVICES AND SOLUTIONS

AM Haulage has also provided material haulage solutions for the Toronto Transit Commission’s Russell Carhouse Upgrades, efficiently transporting soil and aggregates off-site.

Our ability to coordinate logistics for high-traffic urban projects makes us the preferred choice for municipal and transit-related construction.

Further to this, experienced and efficient AM Haulage drivers bring a wealth of experience and efficiency to every project, making us a reliable choice, whilst our dedication to everything we undertake results in clients that are deeply satisfied with our services.

In addition to construction, AM Haulage also manages winter operations for the City of Hamilton’s snow removal program.

Our fleet operates across multiple sites, ensuring roadways remain safe and functional during heavy snowfall.

This large-scale, time-sensitive operation underscores the company’s adaptability and reliability in diverse project settings.

AM Haulage stands out as the best in the industry, and this is why.

Why Choose AM Haulage?

• Safety first – With one of the strongest safety track records in the industry, AM Haulage has experience in handling highrisk and complex projects. Our drivers are highly trained and our fleet is equipped with the latest safety technologies.

• Reliable fleet and experienced operators – With over 90 trucks, we provide scalable solutions that meet all types of project demands, from small-scale municipal work to large infrastructure projects.

• Efficiency and compliance – AM Haulage’s operations meet all regulatory standards, ensuring environmentally responsible and legally compliant material transport.

• Proven track record – Partnerships with major contractors, government agencies, and municipalities demonstrate our expertise and commitment to excellence.

Let’s connect and discuss how AM Haulage can support your next project with cost-effective and dependable trucking solutions.

For more information, visit www.amhaulage.ca.

EDITORIAL

Head of Editorial: Jack Salter jack.salter@outpb.com

Deputy Head of Editorial: Lucy Pilgrim lucy.pilgrim@outpb.com

Senior Editor: Lily Sawyer lily.sawyer@outpb.com

Editor: Ed Budds ed.budds@outpb.com

Editor: Rachel Carr rachel.carr@outpb.com

Editor: Lauren Kania lauren.kania@outpb.com

PRODUCTION

Art Director: Stephen Giles steve.giles@outpb.com

Senior Designer: Devon Collins devon.collins@outpb.com

Designer: Louisa Martin louisa.martin@outpb.com

Production Manager: Alex James alex.james@outpb.com

Digital Marketing Director: Fox Tucker fox.tucker@outpb.com

Website Content Manager: Oliver Shrouder oliver.shrouder@outpb.com

Social Media Executive: Jake Crickmore jake.crickmore@outpb.com

BUSINESS

CEO: Ben Weaver ben.weaver@outpb.com

Managing Director: James Mitchell james.mitchell@outpb.com

Chief Technology Officer: Nick Norris nick.norris@outpb.com

ADMINISTRATION

Finance Director: Suzanne Welsh suzanne.welsh@outpb.com

Finance Assistant: Victoria McAllister victoria.mcallister@outpb.com

CONTACT

North America Outlook

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BETTER CALL SAUL

Welcome to our 29th edition of North America Outlook.

This issue’s pipeline of corporate stories is spearheaded by Saulsbury, a market leader with a proven history of excellent project execution in the oil and gas sector.

The Texas-based full-service engineering, procurement, and construction (EPC) company has a strong track record of delivering integrated solutions for complex capital projects, helping it to stand out from the crowd.

Clients across the country call upon the support of Saulsbury, who provides expert services in engineering, general construction, electrical and instrumentation work, field services, structural and piping module fabrication, insulation, and scaffolding.

While the company’s roots are in oil and gas, Saulsbury has also begun to strategically diversify its portfolio.

“Our increased focus on renewables and non-oil and gas sectors has strengthened our resilience against industry downturns,” reveals CEO, Matt Saulsbury.

As the continent’s largest provider of aviation services, Unifi is likewise called upon from the moment passengers arrive at the airport – whether checking in, picking up bags, or loading them onto the plane – to ensure everything runs smoothly.

The company has a five-year strategy in place comprising two main pillars, namely continued strength in North America and targeted international expansion.

In many global markets, the ground handling space has been dominated by a small number of established providers, creating an opportunity for Unifi to introduce new approaches and drive meaningful innovation in the space.

“We have the scale, experience, and capabilities to disrupt those markets and offer a fresh alternative,” states Chief Commercial Officer, Ying McPherson.

The Trinidad and Tobago Manufacturers’ Association (TTMA), meanwhile, is called upon to promote, encourage, and assist the growth and development of the country’s manufacturing industries.

TTMA is committed to fostering innovation, sustainability, and digital transformation within the manufacturing sector.

“By leveraging technology and sustainable practices, we aim to enhance productivity and competitiveness on a global scale,” outlines CEO, Dr. Mahindra Ramdeen.

We also find out why clients call upon Hondo Resources, Resonac Graphite Business Unit, Rising Edge Group, and more in this issue.

We hope that you enjoy your read.

Jack Salter Head of Editorial, Outlook Publishing

Getting

A

FEATURES

Home

Trusted

120 Albuquerque

International Sunport

The Gateway to New Mexico

An airport with a difference

MANUFACTURING

126 Morbern

Sit in Style

Innovative vinyl upholstery fabrics

Aero Industries

Top-Tier Tarp

Generations of transportation innovation 146 Resonac Graphite

Unit

Leaders in an Evolving Electrode Industry An

Vision

Delivering

Next-Gen

Innovators

178 Rising Edge Group

Trust the Energy

Unparalleled high-voltage electrical services

& BEVERAGE

188 Evo America and Middleby Ventless Solutions

Tomorrow’s Culinary Experiences

The ultimate in kitchen design and flexibility

196 Middleby Marshall

Perfection at Every Pass

The

in conveyor oven cooking 204 Yerba Madre

Honoring the Mother Herb

A regenerative future for the beverage industry

Regulating

BUDGET AIRLINES STRUGGLING TO TAKE FLIGHT

AS A RESULT of US President Donald Trump’s trade war, the nation’s airlines are experiencing a notable slump in travel demand, with budget carriers seeing the sharpest declines in their operating margins.

Companies including Southwest, Frontier Airlines, and JetBlue are among those being hit the hardest by faltering consumer demand.

With the anticipation of slower

economic growth and increased inflation, the margin gap between budget and luxury airlines is likely to expand even further.

The surge in demand for premium travel and the growing value of customer loyalty programs have provided full-service airline operators with an advantage over budget carriers, who are struggling to maintain sustained profitability.

THE MANY COSTS OF CLIMATE CHANGE

A NEW STUDY published in the Communications Earth & Environment journal has found that wildfires ignited by the effects of climate change can be linked to upwards of thousands of deaths annually and billions of dollars in economic burden for the US.

HEALTHCARE

THE BATTLE OF WEIGHT LOSS GIANTS

AMID THE RISE of new weightloss drugs dominating the market, WeightWatchers – one of the most recognizable brands in the multibillion-dollar diet industry – has filed for bankruptcy after 62 years in business.

The infamous diet company stated that it was seeking Chapter 11 bankruptcy protection to eliminate $1.15 billion in debt, yet remains committed to trusted, science-based, and holistic solutions.

With growing pressure from newly accessible drugs such as Ozempic and Wegovy, WeightWatchers has been facing myriad challenges recently, including Oprah Winfrey’s decision to leave the company’s board in 2024 after revealing she was taking weight-loss medication.

Specifically, the recently published paper states that between 2006 and 2020, climate change directly contributed to approximately 15,000 deaths, resulting from exposure to small particulate matter from wildfire smoke, and cost around $160 billion.

Further evidence is emerging that this fine particulate matter is more toxic than other pollution sources, with burning cars and other toxiccontaining materials from cities adding to the danger.

PATIENTS LIVING PAIN-FREE

FIVE YEARS AGO, it was reported that clustered regularly interspaced short palindromic repeats (CRISPR) gene editing technology was in the process of being used to develop a medicine for beta-thalassemia – a genetically inherited blood disorder that affects approximately 60,000 individuals on an annual basis. Recently, the Children’s Hospital

HEALTHCARE

PROMOTING HUMANBASED R&D

IN A RECENT announcement from the National Institutes of Health (NIH), the agency is now favoring grant proposals that eschew animal testing in an effort to improve the quality of science used in drug development and usher in a new era of innovation.

The agency notes that while humans and animals may share genes, studies have shown functional differences between their organ and body systems that can result in translational limitations.

To integrate human-based science, the NIH will establish an Office of

of Philadelphia (CHOP) developed a new medicine called Zynteglo, which uses patients’ cells to create stem cells with the ability to be reprogrammed to replace faulty genetic copies, directly benefiting those with symptomatic betathalassemia.

This medicine provides more hope for patients, as the only previous available cure was a bone marrow transplant from a closely related donor, which is an expensive and complicated procedure.

Research Innovation, Validation, and Application (ORIVA), which will coordinate efforts to develop, validate, and scale the use of non-animal approaches across the agency’s biomedical research portfolio.

ENVIRONMENT

MYTHIC EAGLE MAKES REAPPEARANCE

IN A LANDMARK moment for conservationists, the harpy eagle –South America’s largest bird of prey – has been sighted in a rainforest in Southern Mexico, where it was once believed to be locally extinct.

The giant bird used to reside in the Lancandon Jungle, a tropical rainforest stretching approximately 1.9 million hectares from Southeast Chiapas into the south of the Yucatán Peninsula, and the only environment where the eagle can thrive.

With adults weighing close to 40 pounds and having a wingspan of more than six feet, conservationists and locals alike are celebrating the return of these majestic raptors to Central America.

TECHNOLOGY

SKYPE SHUTS DOWN ITS SERVICES

MICROSOFT RECENTLY OFFICIALLY shut down Skype, a pioneering telecommunications company that first came to fruition in 2003.

This internet phone service provider was among the first wave of communication services to use Voice over Internet Protocol (VoIP) technology, converting audio into a digital signal.

Having bought the company in 2011, Microsoft announced the imminent shutdown in February 2025, along with its decision to shift many of Skype’s services to Microsoft Teams, the company’s flagship office video conferencing and group collaboration platform.

While Skype numbers won’t immediately expire, calling subscriptions have stopped automatically renewing.

Enabling a Safer Low Earth Orbit

Space junk or debris refers to anything humankind leaves in orbit or on the moon, from large objects such as pieces of machinery to minute paint flecks that have fallen off a rocket. Nonetheless, clutter is creating a crisis in the cosmos, as Richard Jacklin, Commercial Lead at Plextek, explores further

Writer: Richard Jacklin, Commercial Lead, Plextek

With low Earth orbit (LEO) becoming increasingly crowded, satellite operators, space agencies, and aerospace companies are facing rising threats from orbital debris.

With in excess of 10,000 active satellites in space, alongside an ever-accumulating amount of debris, the risk of collisions is escalating, and even small particles – no larger than a grain of sand – pose a serious threat to billion-dollar missions, global connectivity, astronaut safety, and the long-term sustainability of space operations.

THE NEXT GEN RADAR FOR DETECTING MICRO-DEBRIS

Current ground-based systems’ inability to adequately track debris smaller than 10 centimeters (cm) means these types of particles have been an ‘invisible threat’ to space operations over the years. The consequence? Mission planners have been operating with incomplete data and limited options for collision avoidance.

The industry needs more continuous real-time monitoring data, detecting debris as small as one millimeter (mm) and debris clusters at various altitudes and locations around Earth. This data can then be used to improve orbital models and guide mission planners better.

The European Space Agency’s (ESA) Zero Debris Initiative, which aims to significantly limit debris production in Earth and lunar orbits by 2030, depends on this technological evolution to succeed.

mmWave radar plays a significant role in detection capability by offering continuous, high-resolution, real-time space debris detection. Operating at high frequencies, this radar allows operators to:

• Identify high-density debris fields

• Adjust orbital trajectories

• Enhance shielding strategies

• Improve predictive debris modeling

This aligns closely with the ESA’s space situational awareness efforts and Europe’s leadership in responsible space operations.

MATCHING MOMENTUM IN THE NORTH AMERICAN MARKET

Momentum is certainly building in the US, with NASA investing heavily in space situational awareness and debris mitigation and the US Space Force prioritizing domain awareness capabilities.

There is clearly a significant demand in the US market for precise, space-based tracking solutions, as the

current tracking infrastructure lacks sub-mm resolution.

Some of the big-hitting firms in the US responsible for these satellite mega-constellations growing include the likes of Elon Musk’s SpaceX, Amazon’s Project Kuiper, and Telesat’s Lightspeed, all of whom are facing increasing regulatory scrutiny over orbital congestion. So, as satellite mega-constellations grow, realtime debris awareness is now an operational necessity.

A NEW ERA OF DEBRIS DETECTION

An integrated mmWave radar system offers agencies the unique opportunity to detect sub-mm debris, marking a breakthrough in monitoring even the smallest fragments. This is unique because, unlike traditional methods, mmWave systems offer high-frequency, non-impact sensing as a compact satellite payload. Scanning within a defined beamwidth, it identifies debris in real-time, which can enhance:

• Collision risk modeling

• Adaptive shielding designs

• Space traffic management strategies

Not only is this technology lightweight, but it also contains a low-power payload that allows for flexible integration into satellites, either as a dedicated module or part of multi-mission platforms. Its scalability supports international debris mitigation efforts, including the ESA’s Zero Debris Initiative.

A unique area is a radar payload operating 24/7 actually in orbit, providing real-time monitoring and data. By having this equipped, agencies enhance detection at the smallest scale, allowing for more effective mitigation strategies and ensuring that avoidance strategies, shielding designs, and debris removal efforts are based on accurate, real-time data.

Detection is crucial, but its true value lies in supporting broader debris

management efforts. By continuously mapping debris fields, operators can take a proactive approach to space traffic control, reducing collision risks through precise forecasting and early intervention.

ADVANCEMENTS IN SPACE TECHNOLOGY

Bringing new space technologies to market is complex, requiring rigorous testing to withstand extreme conditions such as temperature fluctuations and radiation exposure. Radar technology must be designed to incorporate radiation-hardening measures.

In addition, it should include power regulation systems and compact, lightweight construction to ensure long-term functionality in orbit. Therefore, the move toward more precise, cost-effective, and real-time debris monitoring is inevitable as the space industry faces increasing orbital complexity.

A system capable of detecting and analyzing debris at this level enhances mission planning, spacecraft protection, and active debris mitigation.

ABOUT THE EXPERT

Richard Jacklin is the Commercial Lead at Plextek, specializing in space, satellite, wireless, and radio frequency (RF) technologies. He works closely with satellite operators, aerospace firms, and space agencies to develop cutting-edge sensing systems that enhance mission safety and orbital sustainability. With over 30 years in the space, satellites, and telecom sectors, Jacklin now applies his expertise to drive business growth and product innovation.

HEALTHCARE AS AS ITS COMMUNITIES UNIQUE

A new healthcare company dedicated to improving the health outcomes of American Indians and Alaska Natives, Indigenous Pact is committed to building health equity in one generation. We speak to Kurt Brenkus, CEO and co-Founder of Indigenous Pact, and Emma Godfrey, Managing Director of global design consultancy Elmwood New York, to learn more

Writer: Lauren Kania

American Indian and Alaska Native populations have the lowest life expectancy in the US.

Indian Nation adults are nearly three times as likely as non-Hispanic white adults to be diagnosed with and die from diabetes, while women are twice as likely to die of pregnancyrelated causes.

These outcomes are compounded by a history of endemic barriers affecting the provision of quality healthcare, including economic

adversity, rural isolation, cultural differences, and a chronic shortage of medical personnel.

Underfunding is another critical issue. In fact, federal prisoners receive two to three times as much healthcare funding compared to the Indian Health Service – the government agency in charge of providing health services for American Indians and Alaska Natives.

This undeniable crisis in health equity can only be overcome by a

strong, united platform advocating for Native American healthcare.

That is precisely what Indigenous Pact was created to provide.

“Leveraging an approach that blends tradition with innovation and ensuring Native-led solutions drive lasting impact, Indigenous Pact works alongside our Tribal partners to co-create a future where every Native person has access to the quality care they deserve – no matter where they are,” introduces Kurt Brenkus, CEO and co-Founder.

The organization is a Nativeled, woman-owned, certified B Corporation dedicated to achieving health equity for American Indians and Alaska Natives in one generation.

Founded in 2017 by Brenkus and his wife Aimee – Chairwoman of the Board and descendant of the Oneida Nation of Wisconsin – Indigenous Pact works in partnership with Tribal

Nations to develop and deliver sustainable, revenue-generating healthcare solutions that strengthen sovereignty and improve health outcomes for Native communities.

Operating remotely across the US, the organization serves Tribes in diverse regions and tailors solutions to each community’s needs while offering a comprehensive line of care

delivery and strategic services.

Indigenous Pact team members bring decades of experience working and living in Indian Country, and with many being Tribal members themselves, they deeply understand the communities they serve through shared experience.

“True healthcare transformation can only happen when we unite, share

“SPEAKING WITH TRIBAL LEADERS AND ALLOWING THEM TO SHAPE OUR CREATIVE THINKING THIS WAY WAS CRUCIAL FOR MAKING THIS BRANDING PROJECT A SUCCESS. WE HAD TO CULTURALLY IMMERSE OURSELVES IN THE COMMUNITY WHILE EMBODYING A SPIRIT OF EMPATHY-LED IMAGINATION”

– EMMA GODFREY, MANAGING DIRECTOR, ELMWOOD

NEW YORK

knowledge, and work as one,” states Brenkus.

BUILDING HEALTHIER FUTURES TOGETHER

To Indigenous Pact, health equity means ensuring every Tribal citizen has access to quality healthcare regardless of location, funding limitations, or systemic barriers. This is only possible by strengthening Tribal sovereignty and ensuring Native Nations have the resources, infrastructure, and autonomy to lead their own healthcare solutions.

The organization focuses on long-term sustainability, helping Tribes build healthcare systems that generate revenue, expand services, and improve health outcomes.

“By prioritizing self-determination and helping Tribes create long-term, financially sustainable healthcare solutions, we are building a stronger, more resilient healthcare system

that will serve Native people for generations to come,” asserts Brenkus.

By ensuring future generations will inherit a stronger, more robust medical system, Indigenous Pact is working to achieve its mission of creating health equity in one generation.

The organization believes this crisis can only be overcome with a strong, united platform of Native American healthcare advocacy.

“Health equity cannot be achieved in isolation,” states Brenkus.

“A unified front allows us to amplify Native voices, secure critical funding, and share best practices that benefit all Tribal communities.”

For too long, Native healthcare has been underfunded and fragmented. The federal trust responsibility has not translated into adequate healthcare access, leaving many Tribes to struggle alone.

Ultimately, when Native populations stand together, they hold the power to drive systemic change – whether by influencing policy, improving funding models, or advocating for culturally competent care.

Indigenous Pact is committed to building this collective movement by working directly with Tribes to strengthen their healthcare systems and ensure they receive the resources, policies, and protections needed to thrive.

TRADITIONAL KNOWLEDGE AND COLLECTIVE WISDOM

Indigenous Pact’s Community Care service connects Tribes to a network of proactive healthcare providers and delivers advanced specialty care.

“Community Care is designed to help Tribes build sustainable, culturally relevant systems that improve healthcare access, coordination, and long-term outcomes,” details Brenkus.

Emma Godfrey, MD, Elmwood New York

The service expands access to healthcare through virtual and in-person services, ensuring Tribal members receive seamless, wholeperson support. It also strengthens care coordination so patients can move easily between services – including primary, specialty, behavioral, and traditional medicine –without barriers alongside integrating traditional healing with modern medicine to maintain holistic care that is culturally relevant.

Indigenous Pact helps Tribes strengthen local healthcare infrastructure by training teams and creating systems that are financially

and operationally sustainable.

“Community Care helps Tribes take control of their health systems, reduce disparities, and ensure every Native person has access to the care they deserve,” expands Brenkus.

This service represents a transformational shift away from fragmented, crisis-based treatment toward a sustainable, proactive model of care.

With Native healthcare’s history of being underfunded, overburdened, and difficult to navigate, particularly in rural areas, Community Care directly addresses these challenges and helps Tribes build locally-driven,

revenue-generating medical systems designed to last.

“This model revolutionizes Tribal healthcare by expanding access through virtual and in-person care, tailored to each Tribe’s unique needs and empowering them with the tools and expertise to manage and sustain their own systems,” details Brenkus.

EMBRACING TRANSFORMATION

Recently, Indigenous Pact paired with Elmwood New York (Elmwood) – a global design consultancy powering brands for a brave new world – to create a brand identity for its new healthcare model as part of a wider

organizational rebrand.

Elmwood is renowned for its design and branding work in the healthcare sector, making it the ideal partner to help take the visual identity of Indigenous Pact to the next level.

“We were looking for a partner who could help us create a brand that would authentically reach and engage with the diverse communities of American Indians and Alaska Natives,” specifies Brenkus.

“Crucially, the visual identity needed to support our ambition of transforming the health of Indigenous Peoples and building health equity in one generation.”

The organization worked with Elmwood to create a new logo, refresh its color palette, provide new design patterns, and develop a seamless design system across its digital and physical touchpoints.

“Through Indigenous Pact, Aimee and Kurt set out to leverage the collective strength of Tribal Nations to bring about change. This mantra became one of the key guiding principles for our design,” informs Emma Godfrey, Managing Director of Elmwood.

“However, we had to balance this unifying approach with the equally important need to capture the diversity and individual sovereignty of Tribal Nations.”

From the company’s extensive interviews with Indigenous leaders, it learned the extent to which the cultural codes and symbols of each Tribe are distinct.

Tribal Nations have been fighting for individual sovereignty for hundreds of years, making it crucial that the identity created for Indigenous Pact could authentically represent and speak to each community.

“Speaking with Tribal leaders and allowing them to shape our creative thinking in this way was crucial for making this branding project a success. We had to culturally immerse ourselves in the community while embodying a spirit of empathy-led imagination,” details Godfrey.

INDIGENOUS PACT’S KEY PRIORITIES FOR 2025

In the coming year, Indigenous Pact is focused on scaling impact, strengthening Tribal healthcare sovereignty, and ensuring long-term stability.

Its key priorities include:

• SCALING COMMUNITY CARE – Expanding locally driven, culturally rooted healthcare solutions to more Tribal Nations, ensuring greater access to primary, specialty behavioral, and traditional medicine.

• INCREASING REVENUE FOR TRIBES – Helping Tribes navigate Medicaid, the Affordable Care Act (ACA), and Healthcare Information System (HIS) reimbursements to create sustainable healthcare funding models.

• ADVANCING POLICY ADVOCACY – Working at federal and state level to secure funding, influence policy, and protect Tribal healthcare rights.

• ENHANCING WORKFORCE DEVELOPMENT – Investing in Tribal healthcare training and staffing solutions to help build a strong, local workforce.

• EXPANDING PARTNERSHIPS – Strengthening collaborations with Tribal leaders, healthcare organizations, and policymakers to accelerate innovation and create scalable solutions.

“This year, driven by our mission to achieve health equity for American Indians and Alaska Natives in one generation, Indigenous Pact is doubling down on our commitment to ensure more Native communities gain access to sustainable, high-quality healthcare,” Brenkus outlines.

To visualize the diverse Tribal Nations coming together under the mantle of healthcare equity, designers Meg Beckum and Elyanna Blaser leveraged the Indigenous art form of quilt work, specifically looking at the motif of the native star quilt.

A strong cultural tradition across all Tribes, the native star quilt symbolizes

honor and generosity. As a storytelling device, quilt work was a perfect representation of diverse Indigenous communities coming together as one.

Elmwood also designed a logo for the organization’s Community Care services, made up of a red circle placed in the center of a star.

“You can think of this red circle

as the individual surrounded by an expanding circle of support, whether that’s family, doctors, or fellow Tribe members. Everything flows from the single person in the middle to a wider community founded on values of proactive care and support,” Godfrey proudly concludes.

INDIGENOUS PACT’S CORE VALUES

• BRAVERY

• EMPATHY

• WISDOM

• TRANSFORMATION

AHEAD OF WHAT’S POSSIBLE

Fiona Treacy,

Managing Director

of

Industrial

Automation, details how Analog Devices, Inc. bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge

Writer: Jack Salter

Aglobal semiconductor leader, Analog Devices, Inc. (ADI) combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world.

With revenues of more than $9 billion in FY24 and approximately 24,000 employees globally, ADI ensures today’s innovators stay ‘Ahead of What’s Possible’.

“We don’t just make semiconductors – we work closely with customers and partners across key markets to identify needs and trends and innovate accordingly

to meet these demands,” opens Managing Director of Industrial Automation, Fiona Treacy.

“We then co-create solutions at our purpose-built R&D center in Ireland, ADI Catalyst. This puts us at the forefront of shifting secular trends within a wide range of industries and regions.”

The diversity of ADI’s customers, markets, and applications has minimized the impact of sector downturns on the company and accelerated innovation during periods of growth.

By leveraging a global network of manufacturing facilities and external foundry partners, it has also created a more resilient hybrid manufacturing model.

“In light of recent turbulence within the semiconductor supply chain, this strength has shone through, allowing us to continue accessing more technology and create higher-performing solutions for our customers despite supply chain challenges,” Treacy notes.

“Thanks to this diverse approach, we can produce the 75,000+ products needed to meet the needs of our 100,000+ customers.”

INTELLIGENT EDGE

The Intelligent Edge era is one of the most exciting developments in technology.

Indeed, it enables real-time computation and data storage near data sources, allowing ADI to glean intelligent insights quicker and save bandwidth.

This connectivity fuels new applications in Industry 4.0,

autonomous driving, advanced communications, digital healthcare, and augmented and virtual reality, increasing the demand for analog semiconductors.

“ADI supplies the intelligent sensing and connectivity essential for these innovations and works closely with customers in many industries to bring intelligence to the edge,” outlines Treacy.

As part of the move to Industry 4.0, manufacturers are redesigning systems for efficiency and reengineering factories to deploy increased automation and robotics for more productive, hyper-agile manufacturing.

The industrial sector was responsible for a quarter of global emissions in 2022, and manufacturers are racing against the clock to meet climate goals, fueling a fundamental shift in how factories are built and upgraded.

“IN A COMPETITIVE ENVIRONMENT WHERE SUSTAINABILITY GOALS ARE CRITICAL, MANUFACTURERS MUST RETHINK THEIR OPERATIONS TO STAY AGILE AND EFFICIENT” – FIONA TREACY, MANAGING DIRECTOR

INC.

The ability to make informed decisions based on real-time data is also critical for the move to more sustainable and efficient manufacturing.

In order for digital factories to be successful, machines – such as cobots – need to be able to securely sense, measure, and interpret the real world.

This requires converting analog data, including pressure measurements or vibrations, to digital data to allow for more signal processing.

“The highest quality data is found at the Intelligent Edge, closest to where it is generated. Edge sensing technologies enable the collection and processing of data at the source, providing immediate insights into operational performance,” Treacy insights.

“WE DON’T JUST MAKE SEMICONDUCTORS – WE WORK CLOSELY WITH CUSTOMERS AND PARTNERS ACROSS KEY MARKETS TO IDENTIFY NEEDS AND TRENDS AND INNOVATE ACCORDINGLY TO MEET THESE DEMANDS”

– FIONA TREACY, MANAGING DIRECTOR OF INDUSTRIAL AUTOMATION, ANALOG DEVICES, INC.

“This real-time data is crucial for identifying inefficiencies, reducing energy consumption, and minimizing waste. In fact, edge-based analytics can reduce power consumption by as much as 98 percent compared to comparable cloud-based solutions.”

DATA-DRIVEN DECISIONS

Industrial automation technology (IAT) increases productivity across

factory floors and process plants, enables customized output with flexible manufacturing, and produces Intelligent Edge insights that reduce raw material usage and energy consumption.

The transformative power of IAT lies in its ability to integrate realtime insights, edge computing, and precision sensing to re-engineer factory floors.

“In a competitive environment where sustainability goals are critical, manufacturers must rethink their operations to stay agile and efficient,” affirms Treacy.

By capturing data at the Intelligent Edge, IAT empowers manufacturers to make smarter, data-driven decisions in real time, optimizing production flows, enhancing energy efficiency, and reducing waste.

It goes beyond improving existing processes by enabling hyper-agile manufacturing, where operations can quickly adapt to market shifts and changing customer demands.

“IAT drives flexibility and scalability through more automation and robotics, enabling manufacturers to micro-target inefficiencies and optimize energy use,” Treacy concludes.

CAN YOU TELL US MORE ABOUT YOUR FOCUS ON CUSTOMERS?

Fiona Treacy, Managing Director of Automation: “Customers are at the center of our identity, and we are endlessly committed to their success.

“Co-creation is in our DNA; we assist customers in navigating the complexities of product development while enhancing their unique differentiators. ADI Catalyst is pivotal in fostering collaboration with customers and partners across sectors such as Industry 4.0 and sustainable energy.

“By working closely alongside our customers, we aim to significantly accelerate innovation timelines, facilitating faster time-to-market for solutions.”

In a breathtaking feat of design and engineering, the drivers’ parade at the recent Miami Grand Prix was taken over by fully driveable LEGO big build cars representing every team on the Formula 1 grid

Writer: Jack Salter

BUILD THE

Ahead of the Miami Grand Prix, there was a fresh take on the Formula 1 (F1) drivers’ parade.

Rather than touring the track on the back of a truck, all 20 drivers had the chance to get behind the wheel of fully drivable LEGO big build cars, lapping the 5.4-kilometer Miami International Autodrome while waving to fans before the race.

Over 22,000 hours, a skilled team of 26 design, engineering, and building specialists from the LEGO Group created these incredible two-seater vehicles at its Kladno factory in Czechia, where the idea initially emerged, marking the first time multiple drivable big builds have been produced by the company at the same time.

The cars are based on the LEGO F1

DID YOU KNOW?

• The Miami Grand Prix is located 7,626km from the LEGO Group’s headquarters in Billund, Denmark – equating to 1,412 laps of the track.

• The inaugural Miami Grand Prix in 2022 coincided with the 90th anniversary of the LEGO Group, which was founded in 1932 by Ole Kirk Kristiansen.

• 40,000 LEGO bricks would be needed to cover the longest straight at the Miami International Autodrome, which stretches 1.28km.

Speed Champions range and bespoke to each team’s colours and liveries, capturing intricate and unique details such as sponsor logos, and even fitted with authentic Pirelli tires.

Each vehicle is made of nearly 400,000 LEGO bricks and able to reach speeds of 20 kilometers per hour (kph) – a fraction of the ~375kph top speeds that can be achieved by an actual F1 car, which the LEGO big builds are at a near 1:1 scale with.

However, the slower speeds didn’t stop stars such as Max Verstappen, Lewis Hamilton, and Lando Norris from racing – and humorously, crashing into – each other on the parade, to the amusement and excitement of fans and drivers alike as the track was littered with LEGO debris.

LEGO BIG BUILD CARS – FACTS AND FIGURES

• Each car was built using almost 400,000 LEGO bricks, along with a selection of other components to make them capable of driving.

Gasly and Jack Doohan ahead of the 57-lap showpiece.

PUSHING THE BOUNDARIES

Both F1 and the LEGO Group are synonymous with pushing the boundaries, and this latest challenge was a true testament to that.

between the two that was first announced in September 2024, bringing together two passionate global fanbases and engaging new audiences.

This partnership will make the sport more accessible to families around the world at a time when F1 has seen

a huge surge in growth with younger

Indeed, data shows that across the US and European Union (EU), over four million children between the ages of eight and 12 now actively follow the pinnacle of motorsport, while 40 percent of Instagram followers are under 25.

It will also promote innovation,

technology, and engineering – which have defined the sport for 75 years –as exemplified by the LEGO big build cars in Miami, along with stronger inclusion and representation.

As well as the driveable big builds, there are a number of other at-race experiences that will ramp up the fun during the 2025 season for people of all ages.

Fans are set to be immersed in the world of F1 by the LEGO Group with interactive activities and challenges designed to celebrate the sport’s engineering and technical heritage.

At select events, the experience of being at an F1 track will also be heightened by brand-new LEGO Fan Zones, where fans can enjoy exclusive make-and-take builds, photo

opportunities, and a chance to see the LEGO Group’s entire F1 product range featuring all 10 teams for the first time.

Following the conclusion of the Miami Grand Prix, all 10 LEGO big builds are now embarking on a world tour with appearances at future races.

SPOTLIGHT ON TRINIDAD AND TOBAGO MANUFACTURING

Thriving with untapped potential, Trinidad and Tobago’s manufacturing landscape is a significant economic driver for the country thanks to both regional and national governmental support and steadfast dedication across the industry

Writer: Lucy Pilgrim | Project Manager: Krisha Canlas

Most avidly known for its vibrant mixture of cultures, bustling carnival atmosphere, and welcoming locals, Trinidad and Tobago lies at the heart of the Caribbean.

Emerging as a key player in the global industry landscape, the dual-island nation’s burgeoning manufacturing sector is a critical economic driver, with its GDP contributions reported to be TTD$16.1 billion in 2023, marking a 350 percent increase since 1999.

As a result, manufacturing has experienced significant foreign direct investment thanks to the country’s stable and reliable infrastructure, numerous bilateral trade agreements, and continued government support.

Regarding the latter and the efforts of the then Ministry of Trade and Industry (MTI) specifically, numerous impactful initiatives have been introduced in recent decades to help foster manufacturing growth across

the islands. These include fiscal incentives, grants, additional funding arrangements, achievable targets, and more.

Equipped with these subsidies and government aids, manufacturers across Trinidad and Tobago have had greater access to myriad benefits such as duty-free raw materials and extensive plant and machinery investments. Consequently, the country’s manufacturing output is toptier and able to meet stricter requirements, opening the door to greater regional and international export potential, particularly in the realm of non-energy manufacturing exports.

More broadly, given manufacturing is the most active industry in the English-speaking Caribbean, the support of the Caribbean Community (CARICOM) market has also been invaluable to the sector’s evolution, as it has helped to

protect the landscape from international export competition while also allowing key players to expand into global markets.

The future of Trinidad and Tobago’s manufacturing sector seems bright as the country is prepared to create an environment that fosters growth and encourages innovation. In light of this, manufacturers are focused on expanding the workforce and entering into an era of sustainability.

INTERVIEW: TRINIDAD AND TOBAGO MANUFACTURERS’ ASSOCIATION

Dr. Mahindra Ramdeen, CEO of the Trinidad and Tobago Manufacturers’ Association, talks us through its mission to foster market expansion across the industry and emphasizes the importance of local entities

North America Outlook (NA): Could you introduce the Trinidad and Tobago Manufacturers’ Association (TTMA) and provide an overview of your purpose, values, and founding mission?

Dr. Mahindra Ramdeen, CEO (MR): TTMA promotes, encourages, and assists the growth and development of manufacturing industries in Trinidad and Tobago. The Association also acts as a representative for industries when dealing with the government and monitoring legislation affecting manufacturers.

TTMA is additionally responsible for generating market expansion both regionally and internationally through the mounting of local, regional, and global trade fairs, exhibitions, and foreign trade missions. The Association promotes the use of modern methods in manufacturing and the education of all its members. TTMA also focuses on assisting local manufacturers in maintaining required standards of safety, labor relations, wages and benefits, communications, public relations, and advertising. Moreover, the Association provides assistance in the securing of markets for both raw materials and finished products, as well as in the sourcing of investment partners

NA: What is your take on Trinidad and Tobago’s manufacturing sector at the moment? What are the current challenges and opportunities facing the industry?

MR: The non-energy manufacturing sector remains a pillar of Trinidad and Tobago’s economic growth. According to the MTI’s 2023 Year in Review, the non-energy sector’s total exports from the country increased by 54 percent from the year before; exports in 2022 were TTD$55.3 billion and increased to TTD$89.1 billion a year later. Energy exports, meanwhile, increased by 15 percent from TTD$15.6 billion in 2022 to TTD$17.9 billion in 2023.

Trinidad and Tobago’s exports continue to grow due to excess capacities in domestic operations. Thus, local manufacturers are able to meet the demand once it occurs, and if demand outstrips supply, they are prepared to invest in plants and machinery. Presently, on average, most factories operate at approximately 80 percent capacity, meaning that manufacturers can immediately grow by 20 percent if needed.

In the period between 2014 and 2023, exports from the manufacturing sector amounted to over TTD$134 billion, with the contribution to non-energy exports averaging around 94 percent annually.

Several other subsectors of manufacturing have recorded positive growth, including:

• Food and beverages – Valued at TTD$3.2 billion in 2023 (increased by TTD$1.2 billion or 58 percent).

• Plastic and rubber products – Valued at approximately TTD$532 million (increased by TTD$262 million or 97 percent).

• Paper and paper products – Valued at approximately TTD$753 million (increased by TTD$293 million or 64 percent).

• Glass products – Valued at approximately TTD$165 million (increased by TTD$55 million or 50 percent).

• Other chemical products – Valued at approximately TTD$515 million (increased by TTD$158 million or 44 percent).

These gains align with TTMA’s 2020–2025 Non-Energy Manufacturing Export Strategic Plan, aimed at doubling exports and enhancing industry resilience. The plan is supported by key government strategies such as the Export Booster Initiative (EBI), National Apprenticeship Program, Exim Bank’s Foreign Exchange Facility (FX Facility), SME Stimulus Loan Facility, and the Single Electronic Window TTBizLink platform.

Due to the decline in the energy sector, the supply of foreign exchange (FX) to the non-energy sector has been curtailed. Without the reliable source of FX that

“THROUGH STRATEGIC INITIATIVES, COLLABORATIVE EFFORTS, AND A COMMITMENT TO INNOVATION, WE ARE CONFIDENT IN OUR ABILITY TO DRIVE ECONOMIC DIVERSIFICATION AND CONTRIBUTE MEANINGFULLY TO THE NATION’S PROSPERITY”

– DR. MAHINDRA RAMDEEN, CEO, TRINIDAD AND TOBAGO MANUFACTURERS’ ASSOCIATION

would have come from the energy sector, the only other way to realize it is to export. The business community needs FX to purchase raw materials and machinery and engage in international trade. Fortunately, Exim Bank’s FX Facility offers some relief to manufacturers. However, it is imperative that companies earn their own FX to sustain and grow their operations in the non-energy community.

Trinidad and Tobago produces some very high-quality goods and services, and the certification for entry into markets has been met in most instances, meaning our world-class goods and services can compete in many global markets. The potential and capacity are there to meet the needs and standards of entry to all international markets, and TTMA is continuously working with its members so that they can earn their own FX. This also means there is less reliance on the government and the energy sector.

TTMA has continued to work hard over the last couple of years to improve its offerings in education and training, statistical information and data, and member development, allowing them to prepare themselves for exports and earn their own FX.

For example, a major focus has been executing trade missions for companies of all sizes, benefiting over 100 businesses in 2024. These trade missions are done in partnership with the MTI under the EBI and target specific markets with existing trade

agreements. Partnering with CARICOM nations is also a priority, as the trade missions result in increased exports, the security of new or additional orders, and the inclusion of first-time exporters or new market entries.

Additionally, the Trade and Investment Convention (TIC), TTMA’s annual hallmark event, seeks to promote businesses of all sizes to earn FX by providing a platform for them to display their products to regional and international buyers, as well as setting up business-tobusiness (B2B) meetings which may result in export orders.

TTMA also works with the MTI to negotiate trade agreements and, in so doing, creates market opportunities for our members to export. Currently, there are partial scope negotiations with Curaçao taking place, while negotiations with Chile were recently concluded.

NA: What strategies does TTMA deploy to develop and promote local industries?

MR: TTMA has been instrumental in trade policy, advocacy, and market expansion. Through the former, the Association has secured private sector representation in CARICOM’s Front-of-Package Nutrition Labeling (FoPNL) Scheme and engaged extensively in trade negotiations, opening doors in markets of TTD$19 million and 150,000 people.

By representing CARICOM’s Council for Trade and Economic Development (COTED), we have shaped regional trade rules. Through regulatory collaboration, we also worked with the Trinidad and Tobago Bureau of Standards (TTBS) and the National Quality Council (NQC) on 10+ regional standards. The Association has additionally collaborated with commercial attachés in the UK, US, Panama, Jamaica, and Guyana, hosting over 30 traderelated webinars.

TTMA also addressed duty removals and common external tariff (CET) increases in partnership with the MTI. The Association continues to drive international expansion through strategic trade missions. Our outreach has evolved from virtual-only in 2021 to full-scale physical missions across the Caribbean, Latin America, and North America. Key highlights include:

• 2021: Virtual format – Three trade missions in Curaçao, Antigua and Barbuda, and Grenada – 136 B2B meetings.

• 2022: Return to physical missions – Three missions in Suriname, Guyana, and Jamaica – 216 B2B meetings.

• 2023: Expanded reach – Six missions in Grenada, the Dominican Republic, Suriname, St. Lucia, Guyana, and Antigua and Barbuda – 588 B2B meetings.

• 2024: Six missions in Ghana, the Bahamas, Suriname, Canada, St. Vincent, and the Grenadines, along with the first regional mission in Belize – 812 B2B meetings.

• 2025: Completing trade missions in Dominica with additional missions planned for Jamaica, China, New York, Chile, Guyana, and Suriname.

In total, TTMA-led trade missions have facilitated over 1,800 business connections, resulting in millions of dollars in trade opportunities for local manufacturers.

“TTMA

HAS CONTINUED TO WORK HARD OVER THE LAST COUPLE OF YEARS TO IMPROVE ITS OFFERINGS IN EDUCATION AND TRAINING, STATISTICAL INFORMATION AND DATA, AND MEMBER DEVELOPMENT, ALLOWING THEM TO READY THEMSELVES FOR EXPORTS AND EARN THEIR OWN FX”

– DR. MAHINDRA RAMDEEN, CEO, TRINIDAD AND TOBAGO MANUFACTURERS’ ASSOCIATION

Furthermore, our annual TIC is another way TTMA promotes local industry and has evolved significantly over the years. For instance, in 2021, we hosted a virtual event with 21 webinars and over 1,200 participants. In 2022, the TIC partially returned to a physical format, featuring 134 exhibitor booths, eight exhibiting countries, and 8,000 visitors. In 2023, we hosted a full-scale physical event featuring 276 exhibition booths and 20,719 visitors, including 380 B2B meetings, 35 participating countries, and 12 webinars.

Trade mission to Canada

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TIC 2024 featured the largest exhibition floor plan in the convention’s history, with a total of 20,757 participants and 320 booths representing 38 countries, 13 webinars, and 427 B2B meetings.

TTMA has also been instrumental in supporting small and medium-sized enterprises (SMEs) – defined as companies that employ between six and 25 staff – through initiatives such as SME Pop-Up Shops since 2022. Hosting two per year, we have given an average of 300 SMEs the opportunity to expose their products, enhance brand visibility, and engage directly with consumers.

Further to this, we host a specific SME pavilion within the TIC framework to give export-ready companies the opportunity to gain exposure and participate in B2B meetings that are integral for the growth of their business. Such initiatives are part of TTMA’s broader commitment to fostering SME growth.

NA: How does the Association promote innovation and modern methods across the country’s manufacturing sector?

MR: TTMA has a productivity committee that focuses on promoting strategies to boost productivity among manufacturers. Its primary goal is to drive technologydriven productivity, particularly in areas such as ICT (Digital 4.0), labor, and the improvement of manufacturing efficiencies.

This is achieved using a platform offered by the TIC to host digital webinars and physical seminars with manufacturers exposed to technology, done in collaboration with industry experts under the TIC Business Education Series. Another avenue is via our Learning Factory project – a collaboration with the MIC Institute of Technology and the University of the West Indies’ (UWI) St. Augustine Campus. An injection of funding totaling TTD$1 million has been allocated for Phase 1 and this year’s equipment purchases.

NA: How does TTMA encourage training and skills development among its members?

MR: Over the past four years, TTMA has formed strategic partnerships to encourage training and skills development among its members. The Association is an industry partner lending support to the development of programs in collaboration with the MTI and the MIC Institute of Technology.

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Over 200 new trainees have been enrolled in the Manufacturing Apprenticeship Program, along with 100+ in the Woodworking Apprenticeship Program (WOODAP). Similarly, TTMA partnered with UWI, where over 70 university students were placed in the manufacturing industry under the TTMA and UWI Summer Internship Program.

Furthermore, SMEs were granted access to free expert-led sessions under a newly established mentorship program, starting with the ‘She Leads’ session, where women-owned SMEs were able to gain invaluable insights and build connections to take their business to the next level.

NA: Looking ahead, how do you see the industry developing over the next five to 10 years?

MR: I am proud to share a forward-looking vision for our manufacturing sector over the next five to 10 years – one rooted in resilience, innovation, and strategic growth.

These include:

Strengthening our contribution to the national GDP

The manufacturing sector has shown commendable growth, with its contribution to Trinidad and Tobago’s GDP increasing from 18 percent in 2021 to 19.2 percent in 2022. In the same year, manufacturing value-adding reached 22.24 percent of GDP. This upward trend underscores the sector’s pivotal role in the nation’s economic landscape.

Driving economic diversification

Our sector is central to Trinidad and Tobago’s diversification strategy, reducing reliance on the energy sector. TTMA has launched a comprehensive manufacturing strategy aimed at producing 40 large manufacturers by the end of 2025, with a target of TTD$3.6 billion in export value, which we are on the way to achieving.

Strategic initiatives and collaborations

To support these ambitions, TTMA is actively engaging in:

1. Trade missions.

2. Infrastructure development, supporting the establishment of special economic zones to attract investment and boost exports.

3. Policy advocacy.

Annual General Meeting 2024

Trade mission to Ghana

Embracing innovation and sustainability Looking ahead, TTMA is committed to fostering innovation, sustainability, and digital transformation within the manufacturing sector. By leveraging technology and sustainable practices, we aim to enhance productivity and competitiveness on a global scale.

In summary, the manufacturing sector in Trinidad and Tobago is poised for significant growth and transformation. Through strategic initiatives, collaborative efforts, and a commitment to innovation, we are confident in our ability to drive economic diversification and contribute meaningfully to the nation’s prosperity.

NA: With this in mind, what are TTMA’s key future priorities in order to continue representing the interests of its industry members?

MR: Firstly, and perhaps most significantly, our new strategic export goal is to grow non-energy exports from TTD$6.2 billion at the close of 2024 to TTD$10.6 billion by 2030, reflecting a conservative 71 percent increase in non-energy exports over the next five-and-a-half years. We continue to work with those in authority to create an enabling environment that will allow non-energy exports to reach this target.

We will also continue to foster the growth of SMEs in Trinidad and Tobago, which account for over 85 percent of local businesses and employ 200,000+ people directly. Most SMEs in the country have hindrances in engaging in

trade, with some of these challenges including registering their business, creating product barcodes, developing export plans, sourcing financing for equipment, and advocating for their interests, thus curtailing the advancement of their operations. We invite SMEs to reach out to us and join TTMA with lowered membership fees so we can help them grow their business.

The Association would also like to work with the government to acquire a 20-acre parcel of land in a centralized area with highway access to construct a 200,000-square-foot Caribbean trade and convention center to host our TIC and other events that foster global trade. This will assist our vision to position Trinidad and Tobago as the regional manufacturing powerhouse for the next 25 years.

GETTING THE JOB DONE RIGHT

With safety, integrity, excellence, relationships, and community at its core, Saulsbury is more than just an award-winning engineering, procurement, and construction contractor – it is a trusted partner, employer of choice, and a leader in safety. We sit down with CEO, Matt Saulsbury, who is sustaining his father’s legacy as he leads the company toward continued success

Writer: Lily Sawyer | Project Manager: Scarlett Burke

Adominant force in North America’s oil and gas industry, Texas has long been responsible for a significant portion of the nation’s crude oil and natural gas production, contributing considerably to socioeconomic development in terms of job creation and revenue generation.

More widely, the US’ abundance of affordable and reliable energy resources continues to strengthen national security and bolster the country’s overarching goal of achieving energy independence by reducing its reliance on imports and increasing export potential.

“Continuous innovation across the sector has fueled a surge in domestic production, positioning the US as a leading global exporter,” introduces Matt Saulsbury, CEO of Texas-based full-service engineering, procurement, and construction (EPC) company, Saulsbury, a market leader with a proven history of expert project execution in the oil and gas sector.

As the son of Founder, Dick Saulsbury, Matt was appointed as CEO in February 2023, and his deeprooted industry expertise, particularly in Texas, is second to none.

Playing a crucial role in the company’s operations for over three decades and having previously held the position of Vice President of Project Services, Matt is uniquely qualified to lead Saulsbury toward a bright future.

“Over my 30-year tenure at Saulsbury, I’ve witnessed a dramatic transformation in North America’s oil and gas industry, largely driven by technological advancements such as horizontal drilling and hydraulic fracturing,” he insights.

Matt’s wealth of experience, vision for the future, and dedication to the company’s core values has helped Saulsbury continue to deliver on its modus operandi – ‘getting the job done right’.

AN EVOLVING INDUSTRY

Despite the historic successes and benefits of the oil and gas sector, those operating within it today must navigate a complex landscape of challenges.

For example, regulatory changes at both federal and state level have prompted a shift away from traditional fossil fuels, necessitating the implementation of robust compliance strategies to minimize environmental impacts, promote air quality, and protect natural water sources.

Market instability also persists, caused by international supply chain disruptions and variable demand.

“Industry challenges are ongoing, particularly oil price volatility driven

by global supply and demand dynamics, geopolitical events, and economic fluctuations,” Matt confirms.

Therefore, in the face of continuous adversity, many oil and gas companies are increasingly partnering with EPC contractors such as Saulsbury to help deliver their projects and achieve their objectives.

By utilizing a fast-track designbuild approach to minimize costs and maximize the efficiency of its clients’ schedules, the company has seen much success thanks to its ability to make timely decisions and react promptly to industry changes.

“Our core values of safety, integrity, excellence, relationships,

The Saulsbury family

and community guide our operations,” he asserts.

A FAMILY AFFAIR

As a family-owned company, Saulsbury takes pride in maintaining over 90 percent repeat business with a large proportion of its clients.

Founded as Saulsbury Electric Co. in 1967, the company underwent rapid initial evolution from its humble beginnings.

By the 1980s, client demand eventually led to the business expanding into general construction through Saulcon General Construction, before evolving into a full EPC provider in the 1990s with Saulsbury Engineering and Construction.

INDUSTRIES SERVED BY SAULSBURY

As a leading full-service EPC company, Saulsbury provides its services to heavy industrial and renewables clients nationwide, delivering comprehensive integrated solutions.

With over five decades of expertise across a broad range of projects, the company can achieve maximum efficiency and minimum downtime for clients. The industries it serves include:

OIL AND GAS – Saulsbury’s bread and butter, it has established an outstanding reputation for effective execution and project delivery in the oil and gas sector with expertise in terminals, compression, tank batteries, pipelines, slug catchers, pump stations, and more.

GAS PROCESSING AND TREATMENT – Many clients look to Saulsbury for turnkey EPC support as well as focused services in cryogenic gas processing, amine gas treating, dehydration, condensate stabilization, and more.

CARBON DIOXIDE (CO2) – Saulsbury provides industry-leading support to the design and construction of CO2 processing facilities, covering the entire lifecycle from the source field through to transportation, injection, and recovery.

REFINING AND PETROCHEMICALS – The team offers turnkey support for plant reliability, productivity, and process safety projects in the petroleum refining industry with capabilities from engineering and design through to start-up and commissioning.

RENEWABLES – Saulsbury strategically collaborates with key partners to offer EPC solutions in this space, constructing renewable resource or alternative fuel projects including solar power generation, battery storage, hydrogen, carbon capture, and renewable natural gas facilities.

AGRICULTURAL AND FOOD PROCESSING – Whether clients require small modifications to existing facilities or full integration of new process units and grassroots facilities, Saulsbury offers support from balance of plant engineering through to start-up support.

MINING AND METALS – The company provides client support for ore processing, cement, aggregate, and crushing - including auxiliary-related projects such as acid plants, water treatment, control systems, and related infrastructure.

CHEMICALS, SPECIALTY CHEMICALS, AND FERTILIZERS – Saulsbury offers a complete range of EPC solutions, working in close collaboration with industryleading partners for the technology and process integration requirements for these complex projects, including polymers, olefins, and agricultural chemicals and fertilizers, to name a few.

WATER TREATMENT – Comprehensive industrial water treatment services are tailored to client requirements, inclusive of oil and gas field applications and municipal projects.

QUALITY PRIDE EXCELLENCE

INTRODUCTION TO BUCKHORN

BuckHorn Services and BuckHorn Rentals are here to provide you with unparalleled expertise in technical bolting, pressure testing, field machining, pipeline maintenance, valve repair services, and so much more for a truly seamless and reliable experience

Buckhorn Services started with very humble beginnings as a small rental company owned and operated by two good ole boys from the bayous of South Louisiana.

What started small soon grew into a multimillion-dollar business that now spans two states with locations in Houma, LA, Gonzales, LA, and Midland, TX.

Within Buckhorns’ three locations, they have created multiple business units. These business units are experienced in providing technical bolting, pressure testing, field machining, Hot Tapping, pipeline maintenance, and valve repair services in the Upstream, Midstream, and Downstream Markets.

Buckhorn can provide experienced professionals to manage your project from inception to commissioning, providing traceable data to meet any QA specification.

BUCKHORN SAFETY

Buckhorn has established a process for involving employees at all levels within the organization, measuring health, safety, and environmental (HSE) performance, reviewing issues, identifying improvement areas and best practices, managing incidents and their resulting actions, and communicating the effectiveness of the Health, Safety, and Environmental Management System.

Communication is critical to the overall success of our process, providing quality engineering and management practices and maintaining a safe working environment.

SKILLS AND KNOWLEDGE

Every Buckhorn employee undergoes extensive training in specialized areas, safety and accident prevention, followed by competency tests/operator qualification testing, to ensure that each new hire meets Buckhorn standards. Buckhorn employees specialize in Hydro and Pneumatic Testing, Double Block and Bleed Isolation and Localized Weld Testing, Field Machining, Flange Refacing, Line Boring/ Shaft Turning, Key Groove Cutting, Drilling and Tapping/ Stud Removal, Portable Milling, Hot Tapping/ Line Stop and Line Freezing, Metal Disintegration, Pipe Cutting and Beveling, Controlled Bolt Torquing and Tensioning, Millwright Services, Valve Repair and Preventative Maintenance, and Hydraulic Flushing.

BUCKHORN’S CORE VALUES FOR SERVICES AND RENTALS

Our core values are at the center of everything we do. Buckhorn is committed to conducting business with a high moral standard.

Each value is equally important to the success of the company. Safety and the protection of our most important asset –our employees are at the core of our beliefs.

THE FUTURE OF BUCKHORN

Buckhorn’s goal moving forward is to create partnerships with all of our customers and contractors to pursue long-term projects and provide support, as well as grow our footprint in the Midland/Odessa area and beyond.

Buckhorn’s pledge is to perform at a high level with efficiency and integrity. Buckhorn looks forward to exceeding your expectations soon!

INSPECTION IS ONLY HALF OF THE JOB

AtBarracuda Specialty Services, we believe inspection is just the beginning. Our mission is to provide our clients with innovative inspection solutions while nurturing an environment that advocates safe, proficient, and virtuous performance. This drives our commitment to delivering comprehensive, actionable solutions that go beyond simply identifying problems. We combine elite technical expertise with cutting-edge technology to support critical infrastructure, minimize downtime, and enhance operational safety.

WHAT WE DO

Non-Destructive Testing (NDT)

Our certified technicians utilize proven NDT methods to evaluate materials and structures without causing damage. From pipelines to pressure vessels, we deliver precise assessments that help clients maintain asset integrity, ensure regulatory compliance, and achieve operational excellence across demanding industries.

Advanced Inspection Services

Barracuda sets the standard for advanced inspection with state-of-the-art tools and deep technical expertise. Our advanced services include:

• Phased Array Ultrasonic Testing (PAUT) and Time of Flight Diffraction (TOFD) for highprecision flaw detection and sizing

• Corrosion Mapping to visualize wall loss and monitor asset health over time

• 3D Laser Scanning for high-resolution spatial analysis and deformation monitoring

• Eddy Current Applications for surface and nearsurface crack detection in conductive materials

• Computed and Digital Radiography (CR/DR) for detailed internal imaging with minimal exposure risk

Rope Access Services

We specialize in delivering safe, efficient solutions for hard-to-reach and high-risk environments. Our rope access capabilities include:

• Rope Access Inspections

• Rope Access Maintenance

• API Visual Inspections (internal and external)

• Insulation and Painting

• Welding (R-stamp certified)

• Pipe Fitting

• Torquing of Piping and Equipment

• Ironwork

• Steam Leak Repairs

• Piping Demolition

• Electrical Services (wire pulling and cable tray installation)

• Bull Rigging (handling all types of assets)

• Sandblasting and Painting

Our rope access teams are highly trained to perform inspection and maintenance work with minimal disruption and rapid setup, eliminating the need for scaffolding or heavy lift equipment. On average, rope access solutions deliver cost savings of 40% to 80% compared to traditional methods.

Why Barracuda?

At Barracuda, we don’t just find problems—we solve them. From top-tier inspections to hands-on support, we’re more than a service provider; we’re your solutions partner. Whether it’s a conventional inspection or a complex corrosion analysis, we have the experience, equipment, and expertise to get the job done right.

At BSS, we understand that your work is missioncritical. We proactively manage our operations and resources to ensure shared success. You can count on us to deliver the highest standards of quality, efficiency, and reliability, even on the most complex projects and most demanding production schedules.

“In 2012, we unified these entities under the Saulsbury banner to streamline our operations,” Matt informs.

Today, the company supports clients across the country by providing expert services in engineering, general construction, electrical and instrumentation work, field services, structural and piping module fabrication, insulation, and scaffolding.

Saulsbury supports a broad scope of industries, including oil and gas, gas processing and treatment, nitrogen rejection, CO2 management, renewable energy and infrastructure, water treatment, liquified natural gas (LNG), power, refining and petrochemicals, agriculture and food processing, mining and metals, chemicals, specialty chemicals, and fertilizers.

Headquartered in Odessa, Texas, the company operates across multiple locations in the state, including

“THE WORLD WE LIVE IN TODAY IS A FAR CRY FROM WHEN MY FATHER RAN HIS BUSINESS WITH JUST A HANDSHAKE. EVEN NOW, HE SHARES STORIES AND ADVICE FROM THOSE EARLY DAYS AND OFTEN FOLLOWS UP WITH – ‘IF I HAD KNOWN BACK THEN WHAT IT TAKES TO DO BUSINESS THESE DAYS, I PROBABLY WOULD’VE CLOSED UP SHOP A LONG TIME AGO’”

– MATT SAULSBURY, CEO, SAULSBURY

Corpus Christi, Abilene, Houston, and Port Arthur, as well as a fabrication facility in Henderson.

Elsewhere, it also operates in Bismarck, North Dakota; Carlsbad, New Mexico; and Tulsa, Oklahoma, with a staff base of over 2,000.

“We self-perform the majority of our work and are licensed across most of the US,” he shares.

With a strong track record of

delivering integrated solutions for complex capital projects, Saulsbury stands out from the crowd.

Its comprehensive portfolio of in-house functions eliminates the need for extensive subcontracting, meaning the company not only provides customers with direct access to its 50+ years of expertise but also the ability to control the safety, quality, schedule, and cost of projects.

Proudly recruiting the best talent in the industry, Saulsbury’s experienced teams are known for maintaining the highest standards and delivering exceptionally safe projects on an accelerated timetable.

While the company’s roots are in oil and gas, it has also begun to strategically diversify its portfolio.

“Our increased focus on renewables and non-oil and gas sectors has strengthened our resilience against industry downturns,” Matt reveals.

As such, Saulsbury’s expertise in industrial construction has enabled the company to successfully enter new and emerging markets by applying proven, transferable skills and methodologies.

SAULSBURY’S AWARDS

A frontrunner in more than one area, Saulsbury is honored by the awards it receives. The company has recently been recognized not only for its work in renewable energy infrastructure, but also the core value that it places above all else – safety.

• Saulsbury was recently listed on Solar Power World’s Top Solar Contractors list, ranking 32nd nationwide. These accolades celebrate the top solar installers in the utility, commercial, and residential sectors, and are based on the kilowatts installed in the preceding year.

• In 2024, Saulsbury was recognized on Engineering News-Record’s 2024 Top 400 Contractors and Top 20 Petroleum Contractors lists.

• The company was proud to receive the Safety Merit Award, Safety Milestone Award, Safety Improvement Award, and Community Advancement Award from the North Dakota Safety Council in 2025.

BOLSTERING THE NATION’S OIL AND GAS

In the early 2000s, Saulsbury experienced a period of significant growth as shale development took off in the region, allowing it to support the industry with natural gas cryogenic processing facilities, power generation infrastructure, turbine and reciprocating compression facilities, and various gathering and production assets.

“Despite industry downturns, including the 2008 financial crisis, we remained disciplined and resilient,” Matt recalls.

The 2010s saw the US emerge as a dominant oil and gas producer and, by 2018, it regained its status as the world’s largest oil and natural gas supplier.

At the time, Saulsbury was executing major projects across the Permian, Midland, Eagle Ford, Bakken, Haynesville, Barnett, Niobrara, Anadarko-Woodford, and Utica Basins, further bolstering the nation’s impressive oil and gas footprint. Since then, the industry has faced

persistent challenges, with the onset of the COVID-19 pandemic serving as a particularly significant setback.

However, the company’s resilience and its commitment to retaining talent allowed it to recover from the aftermath of COVID-19 swiftly, returning to business as usual within a year.

Having said this, post-pandemic supply chain disruptions continue to be a challenge for Saulsbury –particularly where procuring critical equipment and electrical components is concerned.

Elsewhere, industry consolidation through mergers and acquisitions has presented opportunities, with the company’s strong financial position, leading safety programs, operational expertise, and world-class field teams enabling it to maintain and expand beneficial relationships in this regard, such as those with supermajors.

“As we move forward, we are also diversifying our portfolio to support emerging markets and new opportunities beyond traditional oil and gas,” Matt reminds.

Global Expertise Local Solutions

1. Briefly introduce us to Cisco Equipment.

Cisco Equipment (Cisco) is a trusted provider of heavy equipment rentals, sales, service, and parts, with operations focused in West Texas and Southeastern New Mexico. Headquartered in Odessa, Texas, with administrative support co-housed in Dallas, we are strategically positioned to support the energy, construction, and infrastructure sectors at the heart of the Permian Basin.

In January 2025, we made the strategic decision to close our Fort Worth and Austin branches. This decision was driven by a renewed focus on our core customer base and long-term partners in West Texas. With deregulation and oil-friendly conditions under the current administration, we felt it essential to ensure none of our customers were waiting on the parts, service, or equipment they’ve come to expect from

Cisco. Concentrating our assets locally has allowed us to deliver even stronger, faster, and more personalized service.

Cisco employs professionals dedicated to delivering uptime-focused solutions, backed by a rental fleet that includes excavators, loaders, telehandlers, backhoes, and specialty machines.

Our team is deeply experienced and locally engaged, working closely with clients ranging from contractors and municipalities to energy EPC leaders like Saulsbury.

2. What are some of the ongoing or recent projects that you are most interested in showcasing?

We are proud of our role in supporting large-scale energy and infrastructure projects across West Texas, particularly those led by key companies like Saulsbury.

Our team has played a central role in providing tailored rental solutions, field support, and maintenance programs for high-priority projects where reliability and responsiveness are critical.

We’re also showcasing our investment in predictive fleet return technologies, which allows us to anticipate equipment availability more accurately and redeploy assets without delay. Preventative maintenance has become a cornerstone of ourapproach - keeping machines in top shape and minimizing unplanned downtime in the field.

Additionally, Cisco has made a significant technological leap through our partnership with CDK Global and the

launch of the MyDealer portal. This system provides our customers with a user-friendly interface to manage their entire Cisco experience - from viewing telematics data across all manufacturers, to requesting services, paying invoices, renting or off-renting machines, and ordering parts. Whether on a jobsite or in the office, our customers now have seamless digital access to the support and information they need.

3. What, for you, differentiates your business from the competition?

Cisco’s biggest differentiators are our mindset and our methods: we focus on prevention, prediction, and true partnership. Our service model is designed to proactively identify issues before they cause downtime. We’re committed to keeping machines running, and our field technicians are strategically deployed to ensure fast, expert service in remote or high-demand areas. While our physical footprint is now centered in West Texas, our operational reach remains broad.

Through our partnerships with trusted dealers across the state, along with telematics-enabled fleet management and mobile field service capabilities, we can support customers throughout Texas when needed. Our strength lies in being locally focused and regionally capable. Most importantly, we work hand-in-hand with our customers to find customizable solutions. Whether it’s structuring custom rental packages, managing utilization data, or providing flexible terms on sales and trade-ins, we operate like a true business partner - not just another dealership.

4. Could you tell us about some of the major challenges faced within the industry and the business itself and then detail how these have been overcome?

One of the most persistent challenges in our industry has been the global shortage and delay of critical parts. Cisco has taken proactive steps to navigate this by building stronger relationships with OEMs, establishing

direct lines to critical components, and even pulling parts from our own fleet when necessary to keep customer equipment running. We’ve also expanded our collaboration with dealers outside of our core area, allowing us to source needed parts faster and support customers with minimal disruption.

Another key challenge has been the volatility of used equipment values, which can impact both our customers’ ability to trade or resell machines and our ability to structure long-term plans. Cisco addresses this by helping customers maintain strong residual value through preventative maintenance, proper utilization, and smart lifecycle planning. We offer tailored options for trade-ins and work closely with each client to transition them into a new fleet that better fits their evolving needs - often in ways that minimize cost while maximizing return on investment.

Rising interest rates have also created pressure for businesses that rely on financing. To ease that burden, we’ve centralized our retail finance efforts under a dedicated director, who works across multiple lenders to negotiate competitive rates by combining deal volume. This approach allows us to pass savings directly to our customers and structure more favorable financing operations - helping them continue to grow their operations even in a tighter financial climate.

5. What are your major future ambitions going forward and how will these goals be achieved?

Looking ahead, our primary ambition is to deepen our commitment to West Texas and expand our influence in the broader Texas equipment landscape through strategic partnerships, better technology, and a laser focus on customer uptime.

We are investing in our digital infrastructure, with tools like MyDealer offering more visibility, more control, and more convenience to our customers.

We also plan to continue enhancing our technician network by participating in CTE and Apprenticeship Programs. By investing in people and tools that directly impact equipment performance, we’re ensuring our service capabilities remain best-in-class.

Our strong alignment with OEMs like JCB gives us the product support, warranty coverage, and inventory flexibility we need to stay competitive.

And by working with financial institutions like Comerica to explore refinancing and capital realignment, we’re positioning ourselves to make smart, long-term investments in our fleet and facilities.

6. Could you tell us more about any environmental or CSR initiatives that you have in place?

Cisco Equipment is proud of the role we play in supporting our communities and protecting the environment. On the environmental front, we operate a modern fleet that meets or exceeds Tier 4 final emissions standards and continually invest in newer, more fuel-efficient models. We also monitor machine idle time and promote emission-conscious practices for customers, helping them run greener job sites. All oils, filters, and fluids are recycled responsibly through trusted environmental vendors.

On the social side, Cisco is actively engaged in programs to support local trade schools, veterans’ programs to employ exiting military personnel with technical skills, and charitable initiatives with customer participation throughout West Texas.

7. What are you most proud of in relation to the company overall?

Above all, we’re proud of our people - the technicians, coordinators, sales professionals, and support staff who bring our commitment to life every day. Their dedication, expertise, and focus on doing the right thing for the customer is what keeps Cisco running at the highest level.

We’re also proud of the long-standing customer relationships we’ve maintained. Our clients know we’ll be there when they need us, whether it’s to deliver a machine in a pinch or troubleshoot a complex service issue. That trust is something we’ve earned over time and continue to build on every day.

Finally, we take great pride in continuing to build on the legacy of our founder, Scott Sibert. His vision of integrity, service, and hands-on leadership remains at the heart of Cisco. Scott continues to play a respected and active role in the business, helping guide strategy while staying closely connected to both our team and our customers. His presence ensures that our core values are not just preserved - but lived out.

8. What does the next 12 months look like for the business?

The coming year will be focused on solidifying our position in West Texas while modernizing how we serve customers. We’re actively working with OEMs for fleet expansion and product support improvements, advancements, and upgrades.

We’re expanding our use of the MyDealer platform to streamline communication, automate transactions, and improve how we deliver support in the field.

Internally, we’re strengthening our field service department with new customer facing support rolesincluding a Technical Coordinator position - to improve technician support and efficiency. We’re also increasing alignment with customers and OEM partners, ensuring stronger warranty programs, better parts access, and flexible purchasing options.

All of this is driven by one simple goal: to make sure our customers are never waiting for the equipment, service, or support they need. With a focused strategy and a committed team, Cisco is positioned to thrive in 2025 and beyond.

DIGITAL DEVELOPMENTS

Beyond the ongoing enhancements it continues to make to its automated fabrication and welding technology, Saulsbury actively invests in emerging technologies such as artificial intelligence (AI), Microsoft Power Business Intelligence, cloud platforms, and advanced communications systems to remain ahead of the curve.

“These investments drive operational efficiency, reduce costs, and foster innovation across our projects,” Matt excites.

By leveraging AI-driven cybersecurity systems, for example, Saulsbury has been able to improve threat detection and protection, ensuring its digital infrastructure is safeguarded against evolving risks.

Elsewhere, intelligent workflows and real-time data analytics provide customers with granular end-to-end visibility into every aspect of the company’s operations.

“WE DON’T PRIORITIZE SAFETY JUST BECAUSE OUR CLIENTS EXPECT IT — WE DO IT BECAUSE WE GENUINELY CARE ABOUT OUR EMPLOYEES AND IT’S SIMPLY THE RIGHT THING TO DO”

– MATT SAULSBURY, CEO, SAULSBURY

“This allows us to proactively manage risks, adapt to changing demands, and maintain seamless project execution for our customers,” he adds.

To further enhance transparency, Saulsbury utilizes digital signage at job sites, intranet communication, secure video streaming, and realtime quality tracking mechanisms.

As such, it ensures teams and clients have access to up-to-date project metrics that are measured against company and projectspecific key performance indicators (KPIs), fostering a more connected

and well-informed workforce while delivering consistent and reliable customer experiences.

Saulsbury also proudly utilizes advanced technology within its safety practices, leveraging cutting-edge, data-driven software to track every accident, incident, near miss, or good catch.

“By analyzing trends related to incident types, severity, affected body parts, and seasonal fluctuations, we are able to develop targeted safety training programs at company-wide, project-specific, and individual levels,” Matt says.

This comprehensive approach to safety extends across the organization, with key trends and issues communicated through emails, weekly meetings, and digital video boards at every project site.

At Saulsbury, embracing a safety-first culture is a fundamental requirement for all employees.

A PROACTIVE APPROACH

Saulsbury’s deep commitment to safety is compounded by its overarching culture of accountability and continuous improvement, through which it promotes safety as more than just a policy but a way of life.

“Embedded in our culture as a fundamental obligation to our employees, safety is something we live and breathe every day. Every team member is their brother’s keeper, and our collective duty is to ensure that each employee goes home in the same – or better – condition than when they arrived at work,” Matt prides.

A UNITED COMMUNITY

Dedicated to aiding, honoring, and giving back to the communities in which it operates, Saulsbury has been involved in countless community and employee initiatives over the past year.

• The incredible women who work for the company were recognized and honored for their talent, dedication, and hard work during Women in Construction Week.

• Saulsbury attended Western North Dakota Honor Flight’s pre-flight meeting to demonstrate its financial support and engage with veterans. The organization’s mission is to transport veterans to Washington DC to visit memorials dedicated to those who have served and sacrificed.

• The company was honored to be the presenting sponsor for XTO Energy’s annual golf tournament in 2024, which helped to raise more than $225,000 for the Midland Rape Crisis and Children’s Advocacy Center.

• Saulsbury sponsored Military Appreciation Weekend at Momentum Bank Ballpark, home of the Midland RockHounds baseball team, where it was grateful to honor military service members, veterans, and their families.

• The company holds an annual Vitalant blood drive at its headquarters in Odessa, Texas, through which employees donate units of blood to be used in life-saving medical procedures throughout the local community.

• Saulsbury partners with the West Texas Food Bank to help toward their goal of a West Texas without hunger. In 2024, employee volunteers sorted and boxed 850 cases (13,600 pounds) of food for distribution to the surrounding community.

• Employees at a project site in Wyoming held a school supply drive for the local elementary school, providing much needed supplies for young students as they headed back to school.

• The company provided funding to support a nearby volunteer fire department in Arizona, enabling the purchase of essential life-saving equipment and gear.

DRIVING ASSET

INTEGRITY

THROUGH INNOVATION:

How GIR Solutions MI is Advancing the Future of Inspection in Energy

WHO IS GIR Solutions MI?

“As the President of GIR Solutions MI, I’m proud to stand alongside Saulsbury in supporting them on this major carbon capture project. This collaboration between GIR Solutions MI & Saulsbury demonstrates a shared commitment to safety, quality, and innovation in advancing clean energy solutions Together, we ’ re helping build a more sustainable future one inspection at a time ”

Trevor Doucet,

President, GIR Solutions MI

INTEGRATED TECH & CLIENT-FOCUSED DELIVERY

In an industry where precision, safety, and data integrity are paramount, GIR Solutions MI stands out as a forward-thinking energy services company. Specializing in Non-Destructive Testing (NDT), Mechanical Integrity Inspection, Level 1 Topside Inspection, Construction Inspection, and advanced data management, GIR delivers the tools and insight required to protect critical assets and maintain operational excellence. Founded to bridge the gap between fieldwork and data-driven decisionmaking, GIR has grown into a trusted partner for some of the energy sector’s most demanding clients At the center of its approach is a belief that technology, innovation, and personalized service must go hand-in-hand to create truly effective solutions.

From scope planning to final deliverables, GIR Solutions MI takes a streamlined, modern approach to inspections. Their tablet-based system automates data flow from field to office, cutting processing time and reducing manual errors At the core of their workflow is the Client-Data Management Suite a cloudbased portal offering clients 24/7 access to reports, dashboards, KPIs, and historical records. It supports legacy data imports, CAD isometric drawings, and fully customized reporting to align with operational goals and compliance needs This flexibility makes GIR a standout offering real-time visibility into asset health and enabling smarter decisions

PARTNERSHIP WITH SAULSBURY

As the energy industry continues to evolve toward a more sustainable future, successful partnerships like the one between GIR Solutions MI and Saulsbury are proving that collaboration is key to innovation and impact The recently completed carbon capture project in the Niobrara region stands as a shining example of what can be achieved when two industry leaders align their strengths and values toward a shared mission

GIR Solutions MI was honored to provide specialized Non-Destructive Testing (NDT) services in support of Saulsbury’s execution of this critical carbon capture infrastructure. From the earliest phases of fabrication through final commissioning, GIR Solutions MI worked hand-in-hand with Saulsbury to ensure that every weld, pipeline, and pressure system met the highest standards of integrity, reliability, and safety The Niobrara region, known for its rich energy resources, is now home to one of the most forward-thinking carbon capture installations in the area Designed to significantly reduce CO₂ emissions from active production facilities, this project exemplifies the type of strategic environmental investment that is reshaping the energy landscape The successful delivery of this initiative highlights how experienced partners can drive real progress toward emissions reduction and energy transition goals.

Throughout the project lifecycle, GIR Solutions MI provided a full suite of NDT services including radiographic testing (RT), ultrasonic testing (UT), magnetic particle (MT), and liquid penetrant (PT) inspections By utilizing the latest inspection technology and deploying highly trained technicians, the team was able to proactively identify potential issues, maintain quality control, and support Saulsbury in keeping the project on schedule and in full compliance with regulatory standards. Saulsbury's role as the EPC leader ensured seamless project management, efficient coordination among vendors, and unwavering focus on safety and quality Their trust in GIR Solutions MI to perform these critical inspections was a reflection of their deep commitment to partnering with specialists who deliver consistent, highperformance results Together, both teams navigated complex logistical and environmental challenges to bring the project across the finish line safely, on time, and with excellence The results speak for themselves: a fully operational carbon capture system, built to last, and designed to serve as a benchmark for future sustainability-focused developments. It’s a win for the region, a win for the environment, and a proud achievement for everyone involved.

The collaboration between GIR Solutions MI and Saulsbury is more than just a project success story it’s a model for how strategic partnerships can drive meaningful change in an evolving energy landscape As both companies look ahead, the lessons learned and the standards set during this project will continue to shape the way they approach innovation, quality, and environmental responsibility This project may be complete, but its impact and the strength of this partnership will endure for years to come.

ORIGINS AND VISION FORWARD

GIR Solutions MI was founded with a clear mission: to transform the way inspection and integrity services are delivered in the energy sector Drawing on years of firsthand experience in the field, the team recognized the inefficiencies in traditional workflows and set out to solve them using modern tools and processes.

Today, GIR operates with a forward-thinking mindset investing in automation, training, and innovation to stay ahead of industry demands The company ’ s commitment to continuous improvement doesn’t stop at technology It extends to its people, partnerships, and pursuit of excellence in every job they undertake.

As the company continues to grow, its focus remains fixed on solving realworld problems with scalable, adaptable, and intelligent solutions

Inspection & Integrity Solutions for the Energy Sector

Non-Destructive Testing (NDT)

Rope Access Inspection

Construction Inspection

CAD-Based Isometric Drawings

Tablet-Based Inspection Systems

Client-Data Management Suite with 24/7 Access

Custom Reporting, KPIs & Alarm Logic

Trusted by industry leaders. Built for the field.

Capabilities

Asset Integrity Program Support

Data Processing, CAD & Analysis

Construction & Engineering Inspection

Training & Technical Staffing

Real-Time Field-to-Office Reporting

Import & Mapping of Legacy Inspection Data

INDUSTRY INSIGHTS & FUTURE OUTLOOK

The oil and gas industry is undergoing significant change Rising environmental standards, evolving safety regulations, and the growing demand for digital transformation are reshaping expectations Companies must do more with less without compromising safety or compliance.

GIR Solutions MI meets this challenge head-on By combining automated inspection technology, cloudbased data delivery, and a client-first service model, the company enables operators to reduce downtime, improve forecasting, and increase asset longevity

As asset integrity becomes more complex, GIR remains committed to simplifying the path forward delivering clarity and control through every inspection.

SAULSBURY’S EDUCATION INITIATIVES

Engaging with future engineers and industry leaders has always been a top priority for Saulsbury. As such, it has countless academic engagement and education charity initiatives in place to shape the workforce of tomorrow.

• Connecting classroom learning to real-world applications, Saulsbury recently presented to the Institute of Electrical and Electronics Engineers (IEEE) at the University of Texas Permian Basin (UTPB), contributing to its belief in educating tomorrow’s industry leaders, today.

• Last year, Saulsbury participated in Abilene Christian University’s career fair, hosted by the College of Business Administration and Department of Engineering and Physics, where it was on the search for top talent.

• The company is proud to be involved in the Education Foundation of Odessa’s Bookworms Literacy Program, in which Saulsbury’s volunteers counted and sorted 66,000 books last year. Designed to help increase literacy and foster a life-long love of reading, the program is closely linked to Saulsbury’s love of learning and its philanthropic efforts.

• Partnering with the IEEE at UTPB, Saulsbury hosts lunch-and-learn sessions for engineering students. Last year, Pedro Alejandro Mancilla, P.E, PMP, Saulsbury’s Director of I&E Controls Engineering, presented during one of the sessions, allowing the company to cultivate close working relationships with higher education institutions in the hope of eventually recruiting and training stand-out students.

Key to the company’s approach is transparency, through which it requires the reporting of every incident regardless of how minor it may seem.

This open reporting system reinforces Saulsbury’s allencompassing approach to safety, providing learning and training

opportunities that help prevent future incidents.

“Achieving this level of safety awareness requires rigorous reporting, extensive training, weekly company-wide meetings, and daily project site discussions,” he conveys.

With a proactive attitude in this regard, Saulsbury’s unwavering

commitment to health, safety, and environment (HSE) emerges as a key cornerstone of the company.

Indeed, Saulsbury believes safety should be a proactive effort built on continuous improvement, accountability, and engagement at every level of the company – as opposed to a reactive or retrospective approach.

As such, one of the pillars of Saulsbury’s safety management system is its weekly company-wide safety teleconference, which is attended by over 250 personnel from across the organization – from site managers to the CEO.

Setting the tone for the week ahead, the meeting begins with a ‘safety moment’ that comprises discussions and a thorough review of the previous week’s incidents, analysis of safety performance metrics, industry trends, and key safety takeaways.

Employee achievements are also recognized at the end of the meeting, reinforcing Saulsbury’s culture of teamwork, dedication, and appreciation for hard work, while an open round table fosters collaboration.

“Importantly, this is the only company meeting without a set end time, underscoring our

steadfast dedication to safety,” Matt emphasizes.

STELLAR SAFETY CUTLURE

In a bid to further bolster its stellar safety culture, Saulsbury has implemented several proactive programs.

Engaging in the JSA Leader Program, for instance, transforms employees from passive participants to driven leaders in safety.

It helps them to plan work steps, identify hazards, implement mitigation strategies, and communicate these to all affected workers.

In addition, supervisor engagement sessions have provided those at management level with the opportunity to reflect on and improve their approach to safety.

“These forums provide supervisors with a space to discuss program changes, offer candid feedback, and explore ways to enhance their leadership in safety,” Matt outlines.

Saulsbury also encourages open and honest feedback at all levels of management, ensuring employees clearly understand expectations and feel empowered to contribute to the company’s safety policies and programs.

A reflection of Saulsbury’s core value of integrity, this transparency has fostered trust and alignment across the organization.

Elsewhere, continuous training and development has helped the company to analyze key indicators that highlight potential knowledge retention gaps among staff.

“We continuously refine our training programs to ensure employees, supervisors, and management receive relevant and up-to-date safety education,” he adds.

This feeds into Saulsbury’s mantra that safety is about more than just compliance, but a shared responsibility among employees, contractors, and stakeholders.

By adopting a culture of proactive engagement, continuous learning, and open communication, the company ensures that its workforce remains protected and empowered to maintain the highest standards.

“Our commitment to safety isn’t just reflected in policies and programs – it is ingrained in our everyday actions. Safety is one of Saulsbury’s core values and a defining pillar of our success,” Matt asserts.

COMMUNICATION IS KEY

Fostering engagement through communication and recognition, Saulsbury emphasizes employee satisfaction by promoting a

transparent and positive workplace culture.

A key initiative supporting this regime is SiteCast – a company-wide platform that keeps employees informed about the latest business updates, safety initiatives, and key developments.

Having launched in 2024, its cutting-edge visual communication capabilities have improved workforce connectivity across the organization, enhancing Saulsbury’s communication and safety awareness.

In addition, SiteCast’s ability to bridge language barriers and streamline the delivery of critical information has proven invaluable.

“EVEN WITH ALL THE GROWTH WE’VE EXPERIENCED OVER THE YEARS, SAULSBURY HAS MANAGED TO MAINTAIN A FAMILY ATMOSPHERE — A PLACE WHERE PEOPLE FEEL COMFORTABLE AND VALUED. MY FATHER ALWAYS SAID TO DO THE RIGHT THING, EVEN WHEN NO ONE IS WATCHING, AND THAT MINDSET IS SOMETHING OTHERS RECOGNIZE AND WANT TO BE A PART OF”

– MATT SAULSBURY, CEO, SAULSBURY

Industry Leaders in Control System Solutions

Innovative Control Solutions (ICS) is a Texasbased corporation established in 1997, headquartered in Plano, TX. The company specializes in delivering critical process and safety control system solutions tailored for the oil and gas, petrochemical and refining, utility power, cogeneration, renewables, and various other industries.

As a premier controls systems integration company, we have built a proven track record of nearly 30 years in delivering superior performance and results to our customers. ICS has successfully completed projects in over 30 countries globally and is one of the few Texas-based control system integration firms that has the technical and commercial expertise to execute projects around the globe.

Some of the offerings ICS can provide include:

ICS Integrated and Packaged Turnkey Solutions:

• PLC Programming and Configuration

• HMI & SCADA Design and Configuration

• Control System Hardware and Architecture Design

• Control System Migration and Upgrade Solutions

• Network and System Topology Design and Configuration

• Remote Monitoring and SCADA Solutions

• Start Up and Commissioning Support

• Control System Staging and Testing

• Control Panel Integration (UL-508A Certified)

• Design Adherence to Meet Agency Standards (NFPA/ FM/UL/CE/NEC/IEC/ATEX)

• Modular MCC/PDC/Control Room Buildings

• Switch Racks

• Control Room HMI Workstation Configurations

• Server Cabinet HMI Configurations

• Intelligent “Smart” MCC Solutions

• LV-MCC / MV-SWGR / VFD / Soft Start Line-ups

• Internal Raceway Design and Power Distribution

• Uninterruptable Power Supply Solutions

ICS OEM Platform Expertise and Certifications:

• Rockwell Automation (Factory Talk SE/ME and Plant PAX)

• Emerson DeltaV, PACSystems

• Sensia Safety Systems

• Ignition

• Wonderware System Platform

• Schneider Electric Triconex

• Red Lion

ICS is also equipped with dedicated engineering and design staff, a UL-508A panel shop, and a field service department. We handle turnkey projects, offering both mechanical and electrical installations, and ensure full business insurance and bonding coverage for our projects.

ICS has consistently met the challenges of meeting the “speed to market demands” of customers while still delivering high-quality control systems with superior performance. Whether your company is an end user in need of a plant wide control system, an EPC firm, or OEM packager that self-performs, ICS can provide solutions that will exceed your project expectations.

What makes ICS an industry leader in control system solutions and a premier systems integrator?

From the beginning, ICS has been driven by innovation in the design and delivery of critical process and safety control system applications while providing superior customer service during and after the project. Since our creation in 1997, ICS has been committed to providing products and services that achieve our customers’ project goals while adhering to high standards of safety and ethics.

Our automation and design team have decades worth of experience in the applications and industries we serve. Additionally, we are extremely proficient on many OEM programming platforms, making us an attractive option for customers who have a wide variety of projects. Lastly, we have no geographic boundary constraints. We will travel anywhere in the world to start up a project.

How do your control system solutions make operations as efficient, productive, and safe as possible?

Safety is a major focus for us when building and designing a control system. Before we start a project, we make sure we are on the same page as our customers on which agency approvals and area classifications are required. Additionally, our control systems are fully simulated and debugged prior to shipment. We go through two rounds of checks (internal and customer-witnessed Factory Acceptance Test) before our systems are shipped, which helps ensure a safe operation in the field. When we get to site, we know that our control systems have been thoroughly checked out. Lastly, we can help train our customers’ operations teams on using our supplied HMIs, which will ultimately improve efficiency and drive productivity.

Can you outline ICS’ Oil & Gas application expertise?

Oil & Gas is the primary industry served by ICS. As a premier systems integration firm, we have proven application expertise in the Oil & Gas and LNG industries. For nearly 30 years, we have successfully delivered control systems for all of the following applications:

Cryogenic Gas Plants

Natural Gas Fractionation Facilities

· LPG/NGL Process Plants

· Natural Gas Compressor and Gathering Stations

· Salt Water Disposals (SWDs)

· Reciprocating Gas Compressors

· Balance of Plant (BOP)

Amine Treating Plants

OEM Third-Party Process Applications

What core technologies does ICS utilize?

We offer a wide range of technologies to help serve every industrial sector we work in. When talking with customers

about their projects, we listen to what their needs are to come up with a solution that’s custom-fit to their situation. Below are some of the technologies we offer:

• Process Control Systems (PCS)

• Emergency Shutdown/Safety Systems (ESD/SIS)

• Fire and Gas Systems (FGS)

• BOP Control Systems

• SCADA and Remote Monitoring Solutions

• Remote Monitoring of Well Pad and Process Subsystems

• Third-party OEM Solutions

• Burner Management Systems

• Historian and Reporting Solutions

• Network and Communications Solutions

• Edge and Cloud Computing

• Server Virtualization

• Data Protection and Back-ups

• Industrial Cyber Security

Finally, how have you supported Saulsbury with your innovative control solutions and contributed to their success?

ICS has delivered dozens of automation solutions for Saulsbury’s projects for over a decade, which includes providing integrated control panels, HMI/PLC programming, loop check support, and the supply of various hardware offerings.

The engineers and project managers at Saulsbury and ICS have developed a close working relationship over the years built on trust, high-quality deliverables, and excellent customer care.

ICS and the Saulsbury automation team have worked closely with one another to successfully achieve one of Saulsbury’s goals of building cryogenic gas plants across West Texas and New Mexico.

It has been a pleasure to witness Saulsbury’s success and watch them grow. ICS is proud to be a trusted partner in that process.

We are extremely proud of the work we have done together in the past and look forward to many more years of success together!

A STAND-OUT EMPLOYER

With a reputation founded in honesty and integrity, Saulsbury’s promise to its staff includes a continuous commitment to safety, quality, growth, and mutual profitability.

Offering employment stability alongside career advancement and a devotion to work-life balance, the company emerges as an employer of choice.

Moreover, its core value of safety has yielded one of the preeminent records for incident and injury-free operations in the construction sector.

To ensure it is attracting and retaining the best of the best in the industry, Saulsbury offers competitive benefits to its employees, including:

INDUSTRY STABILITY – As a company that has seen the sector evolve over 50 years of peaks and troughs and remained resilient throughout, staff can rest assured that their employment is stable with Saulsbury.

COMPETITIVE PAY – Rewarding its staff through competitive pay is just the beginning – employees are also eligible for paid time off.

HEALTH INSURANCE – The company is proud to offer competitive and comprehensive medical, dental, and vision coverage for employees and their dependents.

401K – A retirement plan is available to help employees build an income source for their future.

OPTIONAL BENEFITS – Employees may opt into a variety of additional health and wellness benefits, including identity theft protection and critical illness insurance.

PERKS – Discounts on phone plans, car rentals, hotel stays, and work apparel are just some of the many benefits Saulsbury’s employees are offered.

LOCATION OPTIONS – The company has offices located throughout the US, offering several options.

“SiteCast strengthens our safety culture through a number of features,” Matt sets out.

Safety alerts and announcements, for example, keep teams informed about potential hazards and preventative measures.

Weather-related notices provide real-time updates on conditions which may affect job sites, while positive recognition and good catches highlight the daily safety successes and major milestones of personnel.

“By showcasing employees who exemplify Saulsbury’s core safety values in action, SiteCast gives us the opportunity to celebrate their success.”

Project photos, meanwhile, offer a visual narrative of operational progress and complexity, and ‘Why I Work Safe’ videos feature employee insights into their commitment to safety.

Safety trivia quizzes with monthly winners engage employees in interactive safety education, while lifesaving rules and actions reinforce the company’s critical safety guidelines.

SiteCast also aligns with broader industry safety initiatives through national campaigns and reinforces Saulsbury’s hazard prevention efforts via departmental updates.

“While SiteCast is currently the gold standard in safety, we will continue to evolve the platform to meet the needs of our teams and projects,” he updates us.

MAXIMUM FLEXIBILITY, MINIMUM DOWNTIME

As a company that takes pride in its ability to customize project execution and meet the unique needs of its clients, Saulsbury’s services are flexible and seek to accommodate all kinds of requirements.

It understands how each project can present distinct challenges, whether related to commercial commitments, complex technical requirements, geographic constraints, or other factors.

Helical piles are a premeditated innovation for this generation. Concrete, meanwhile, is as it sounds – firm, reliable, and has long been the go-to for curbs, light pole foundations, gas pumps, homes, and businesses.

But if you’ve ever owned assets, you know the panic that sets in when your concrete foundation starts splitting, cracking, or breaking. It’s doomsday – expensive, emotional, and exhausting.

This leads us to all ask the same thing: why isn’t there another way? There is, it’s Alterrus LLC (Alterrus).

While some companies jumped on the helical pile trend chasing profits, Alterrus was founded on something more enduring – a vision.

For Casey Palenshus, President and Owner of the company, this wasn’t about following a market wave, it was about solving a problem that plagued every industry. As a seasoned expert in structural solutions, he saw past the steel and torque, identifying an opportunity to build better, smarter, and safer.

Palenshus’ mission? To provide immaculate engineering, industry-leading product delivery, and uncompromising quality – all at a fair and honest price. He didn’t want to just support structures, he wanted to elevate industries.

Alterrus was formed for two clear reasons: integrity and service. We recognized not just the environmental edge of helical piles but the human aspect, as people deserve answers, reassurance, and a partner they can count on.

The Alterrus difference is our customer experience and that presence is felt in every call, on-site visit, and handshake.

Why did our team choose helical piles over other solutions? Easy – because anything that withstands the test of time is built on a solid foundation. Whether you’re a business owner, an oilfield operator, or a battery storage developer, we all can agree that strength and resilience begin at the base.

With helical piles, there are no cracks in the foundation.

Each pile is installed with surgical precision, real-time feedback, and to the exact depth and torque required, with engineering data confirming it can bear the designed load.

With no guessing or waiting, helical piles can also be loaded immediately, involving no curing, delays, or early-age concrete risk.

They are built to thrive in any soil – strong or weak, dry or saturated. Each pile is manufactured under strict quality standards, weld-checked, and tested. Our tech teams train for months or years before ever stepping on site. As such, we don’t cut corners, we anchor them.

Unlike concrete, which relies on on-site workmanship, weather, and other factors, our work is measurable, reliable, and futurefocused. This isn’t a trend, it’s a transformation.

At Alterrus, we don’t just install foundations, we build trust, elevate industries, and strengthen communities.

Because at the end of the day, our foundation is where your future begins.

Deep Earth Work – Alterrus

Phone: 281-516-5797

Email: projects@alterrusllc.com

The company’s approach therefore begins with in-depth planning and strategy sessions to identify the best path to success.

“Careful preparation and shared objectives are the key differentiators that drive project efficiency and minimize downtime,” Matt outlines.

By aligning its success metrics with those of its clients, Saulsbury continues to ensure reliable project execution.

Furthermore, by maximizing a project’s operational uptime, the company is able to deliver a strong and profitable return on investment (ROI) for stakeholders.

“Our reputation is built on providing solutions that enhance efficiency, mitigate risks, and create long-term value for all,” he tells us.

SUPPORTING A BALANCED ENERGY STRATEGY

One project that demonstrates Saulsbury’s dedication to a comprehensive energy mix is the completion and commissioning of a large-scale water treatment plant designed to support a direct air capture (DAC) facility.

“Being part of initiatives like this is always inspiring as it allows us to contribute a broad range of energy solutions,” Matt enthuses.

Saulsbury often partners with major oil and gas clients who are integrating renewable energy solutions.

“Their dedication to innovation aligns with our mission to deliver highquality solutions that support both industry advancement and energy efficiency,” he points out.

SHAPING THE FUTURE OF ENERGY

On a mission to support clients with their expanding portfolio of projects, the company has significantly extended its presence in the renewable energy sector.

Its expertise in this area spans across multiple clean energy technologies, including utility-scale solar power, battery energy storage systems (BESS), and carbon capture facilities – some of the largest in the US.

“We also recently completed a major hydrogen production facility in Nevada, further strengthening our commitment to supporting a diverse mix of energy solutions,” Matt confirms.

Well-versed in the requirements set forth by the Inflation Reduction

With a 50,000 square foot production facility on 9 acres and a capacity of 200 to 250 tons per month, Fab-Worx Industrial LLC, supplies fabricated industrial structural steel to our clients in the Oil, Gas and Chemical markets. FabWorx system of estimating, procurement and project tracking provides our clients with the information needed to manage delivery schedules and project milestones.

Services provided by FabWorx include:

1. Engineering Resources when required.

2. In-house detailing (SDS, Tekla and DWG formats).

3. Quality Control.

4. Project Fabrication and Delivery Tracking.

5. Structural Steel fabrication includes Pipe Rack, Platforms, Stair Tread, Grating and Handrail.

6. Engineered/Fabricated Pipe Supports.

a. CL Clamps

b. Clamps and Shim Blocks

c. Adjustable Supports

d. Pipe Shoes, Guides, Anchors etc…

e. Custom Designed Supports.

7. Automated CNC cutting and drilling for steel and pipe.

8. Plate roller and press break.

9. Galvanizing and Painting Resources.

Our goal at FabWorx is to be the one stop shop for meeting all our clients’ structural and custom fabrication needs.

CORE COMPANY VALUES

Assisting Saulsbury in ‘getting the job done right’, the company’s core values are central to everything it does, ensuring expectations continue to be exceeded time and time again. They comprise:

SAFETY – An overarching goal of safety is evident across all operations, with the company striving to send employees home safely to their families every day in the same condition they arrived at work. As such, safety among employees, clients, and partners remains the number one priority.

INTEGRITY – With honesty and accountability at the heart of everything Saulsbury says and does, consistently cultivating integrity means it always does the right thing.

EXCELLENCE – Providing only the highest level of quality and performance, the company’s unsurpassed value alongside its dedication to client satisfaction continue to guarantee excellence.

RELATIONSHIPS – Proudly creating positive, lasting partnerships with its clients, Saulsbury sets itself apart through long-standing relationships with both employees and stakeholders.

COMMUNITY – With a deep-seated belief in supporting the communities in which it lives and works, the company takes pride in its commitment to community success and sustainability.

Act (IRA), Saulsbury has established compliance programs to ensure that both the company and its clients are able to capitalize on the benefits of these regulations.

“In recognition of the increasing demand for renewable energy solutions, we have launched a dedicated Utilities and Infrastructure business line, with a primary focus on solar power, BESS, and substation project delivery across the US.”

Thus, by leveraging its deep industry expertise and commitment to innovation, the company is helping to shape the future of energy.

“We ensure long-term, multi-source solutions while meeting the evolving needs of the US energy market,” he clarifies.

PROJECT SOLUTIONS IN ALL SIZES

Through its Field Services division, Saulsbury supports small and midsized capital projects by offering a comprehensive range of construction services for in-field gathering systems, pipelines, tank batteries, wellhead hookups, field modifications, and facility construction and maintenance.

“By embedding ourselves within our clients’ operations, we create long-term stability and continuity, ensuring seamless execution across multiple projects,” Matt insights.

In establishing a predictable pipeline of work with specific clients, Saulsbury is able to manage the workload effectively by allocating key resources over extended periods, as opposed to sporadically deploying personnel.

“For our clients, this model provides highly productive teams that are familiar with their operations and aligned with their people and specific requirements,” he adds.

By integrating deep-seated expertise into client workflows, Saulsbury effectively reduces the daily support required on each project, improving overall efficiency and execution.

Quality Metal Building Construction

HPB Construction, Inc. is a turnkey building contractor, that is family-owned and operated and was established in 1988. We employ experienced and talented tradesmen, as well as second-to-none field supervision, for every project.

We are looking forward to working alongside Saulsbury for all of their building needs with excellence, energy, and enthusiasm in the years to come. Here is a glimpse at some of the building packages/services we offer:

Saulsbury consistently proves itself to plan early, enabling the construction process to run smoothly in the field. Saulsbury’s team of highly qualified engineers, project managers, superintendents, and safety experts work hand in hand with HPB Construction to ensure we have everything we need to be successful.

Truck Canopies

Compressor Canopies

“EMBEDDED IN OUR CULTURE AS A FUNDAMENTAL OBLIGATION TO OUR EMPLOYEES, SAFETY IS SOMETHING WE LIVE AND BREATHE EVERY DAY. EVERY TEAM MEMBER IS THEIR BROTHER’S KEEPER, AND OUR COLLECTIVE DUTY IS TO ENSURE THAT EACH EMPLOYEE GOES HOME IN THE SAME –OR BETTER – CONDITION THAN WHEN THEY ARRIVED AT WORK”

– MATT SAULSBURY, CEO, SAULSBURY

The contracts it undertakes for this type of work vary but are typically structured around KPIs that measure its performance in critical areas.

“These KPIs ensure we meet or exceed expectations in schedule adherence, productivity, safety performance, cost control, and quality,” Matt assures.

Saulsbury’s dedicated project control teams are on hand to meticulously track these metrics, providing transparency and accountability to the company’s clients while demonstrating its dedication to operational excellence.

A WORKPLACE OF CHOICE

Committed to employee growth and engagement, Saulsbury seeks to actively build a workplace of choice.

A strong, family-oriented culture, alongside a set of core values, creates a supportive environment and contributes to staff feeling inherently valued.

“We believe in fostering a workplace where accountability, fair compensation, and personal development go hand in hand,” Matt sets out.

As such, team members feel empowered to build long-term careers with Saulsbury, with many having spanned decades.

“Employees are not just numbers to us – we take an active interest in their well-being, ensuring they feel protected, heard, and appreciated.”

Striving to enhance the quality of life of those that work at the company, Saulsbury’s commitment to employee empowerment extends beyond business operations.

The company invests in the future of its employees and their families through scholarship and education support, including the Dick and Amelia Saulsbury Scholarship Program.

Administered by Scholarship America, the program was established to assist the children of Saulsbury employees who plan to continue their studies into higher education, such as in college or vocational school programs.

“This initiative reflects our commitment to education by providing financial assistance to employees’ children, helping them to pursue their academic goals,” Matt reflects.

Likewise, the company supports staff who are in active pursuit of higher education, reinforcing its belief in the next generation of leaders while strengthening the skill set of its current workforce.

Committed to promoting from within, Saulsbury’s career advancement and internal mobility initiatives offer employees opportunities to progress across departments.

In the past two years alone, it has successfully transitioned employees into new roles within accounting, supply chain, operations, and HSE, allowing top performers to broaden their expertise and contribute to the business in new ways.

“This internal mobility is complemented by ongoing professional development, including both internal and external training programs, to prepare employees for future leadership roles,” Matt explains.

INDUSTRIAL SPECIALTY

Founded in Evanston, a small boom town in SW Wyoming, in October 1987. Operations began in a small 2,500 sqft facility offering a large variety of industrial supplies to the local oil and gas industry. With fast growth and emerging industry needs, our selection of products grew quickly, necessitating a move to a 15,000 sqft facility in 1991.

Our experienced team provides high-quality products and exceptional customer service to help you achieve your business needs. From large projects to small tools and parts, we have everything you need to keep your operations running smoothly.

As such, Saulsbury continues to build a workplace that supports career development by investing in its employee growth, fostering a culture of transparency, and reinforcing its overarching commitment to education and community.

“Our people are the foundation of our success, and we remain dedicated to providing the resources, opportunities, and recognition they deserve,” he divulges.

SOCIALLY RESPONSIBLE

Beyond the workplace, Saulsbury is deeply engaged in the communities in which its employees live and work.

Through charitable contributions, volunteer initiatives, and corporate partnerships, it provides opportunities for everyone across the organization to make a meaningful impact beyond their day-to-day roles.

Community engagement is therefore not just a priority for Saulsbury, but part of who the company is.

Saulsbury was involved in the repair of the spring-fed pool at Balmorhea State Park (BSP) in West Texas – a long-held favorite leisure site among local residents.

A BRIEF HISTORY

Dick and his wife Amelia left their home in South Arkansas in 1961 to join the booming oil industry in West Texas.

Having worked as an electrician for his own electrical construction company for a number of years, Dick segued into EPC when he established Saulsbury Electric Co. in 1967 in Odessa, Texas.

Dick’s exceptional work ethic and dedication to ‘getting the job done right’ set the company apart from the competition and quickly led to it becoming the foremost electrical contractor in the Permian Basin with a commitment to safe and high-quality projects.

The continued growth and success of Saulsbury Electric Co. led to Dick establishing Saulcon General Construction in 1980, whose turnkey construction services included civil, structural, mechanical, and electrical instrumentation.

As Dick’s suite of services continued to evolve and expand, so did the local oil and gas market. This became particularly prevalent in the mid-1990s, when a distinct shift towards EPC projects became apparent.

As a result, Dick added Saulsbury Engineering and Construction to his repertoire in 1994, distinguishing the business as a full-service EPC firm that supported both engineering and construction projects.

Over the subsequent two decades, he continued to undertake larger projects, add additional services, enter new markets, and open new offices under the Saulsbury name. In 2012, the three companies officially merged to become Saulsbury.

From its humble beginnings to its status today as a premier EPC company with over 2,000 employees, the foundation of Saulsbury’s success is built on its five core values of safety, integrity, excellence, relationships, and community.

Stewards of Dick’s nearly 60-year legacy, Saulsbury’s current leadership team continue to exceed customer expectations and deliver project excellence.

With a generous donation of $100,000 to the Texas Parks and Wildlife Foundation, the company was proud to contribute to the repair, as many of its own employees have enjoyed the cool, clear waters at BSP for generations.

Following a lengthy fundraising drive and a comprehensive ‘topto-bottom’ renovation, the pool reopened in June 2021.

“Our commitment to making a positive impact is deeply rooted in our culture and reflected in the way we support the communities where we live and work,” Matt affirms.

Through the Saulsbury Family Foundation and an internal charitable giving committee, the company also

contributes to a wide range of nonprofit organizations, each of which have a strong emphasis on employee involvement.

“Our dual approach to community engagement ensures that each of our team members have a voice in directing funds toward causes that matter to them personally and are local to the regions we serve,” he insights.

Saulsbury is a proud supporter of numerous organizations focused on education, health, family services, and community development, including Court Appointed Special Advocates (CASA), High Sky Children’s Ranch, the West Texas Food Bank, Meals on Wheels, the Harmony Home

“MY LEADERSHIP STYLE IS A BLEND OF DEMOCRATIC AND SERVANT LEADERSHIP. I BELIEVE IN COLLABORATION, ACCOUNTABILITY, AND EMPOWERING TEAMS TO MAKE INFORMED DECISIONS. NO ONE HAS ALL THE ANSWERS, AND I VALUE INPUT AND HEALTHY DEBATE”

– MATT SAULSBURY, CEO, SAULSBURY

Children’s Advocacy Center, the Aphasia Center, Odessa College, and UTPB, to name a few.

Furthermore, the company’s culture of giving extends beyond financial contributions through its Saulsbury Serves program.

“Through Saulsbury Serves, employees are encouraged to roll up their sleeves and get involved,” Matt expands.

Whether volunteering at the local food bank, supporting Meals on Wheels deliveries, or participating in Christmas in Action projects, its teams are active participants in improving the lives of local people.

Every year, Saulsbury Serves volunteers dedicate hours of their time and resources to support the local causes closest to their hearts.

Meanwhile, with a strong commitment to honoring and supporting veterans, the company proudly partners with organizations such as Trinity Oaks Outdoors, a charity on a faith-based mission to make a difference in the lives of veterans through outdoor activities.

“To us, corporate philanthropy means more than writing checks – it’s about building lasting relationships, giving our time, and being a true community partner. That’s the Saulsbury way,” he proudly states.

COMMITTED TO CONTINUOUS IMPROVEMENT

Last year, Saulsbury was recognized on Engineering News-Record’s 2024 Top 400 Contractors and Top 20 Petroleum Contractors lists.

However, while industry recognition is always appreciated by the company, it is not what drives it forward.

“While such awards affirm our standing in the industry, our true motivation lies in something deeper – a relentless commitment to excellence and continuous improvement,” Matt reflects.

Safety is our #1 Priority

Our Mission Statement

Here at Total NDT, our goal is to provide non-destructive testing to an array of sectors from energy to food industries. Total NDT gives the highest level of quality, customer service, and safety on every task. Total prides itself on doing it right the first time, every time.

We will provide a safer environment giving our customers peace of mind by inspecting their components in a safe, reliable, and cost-effective manner without causing damage to the equipment or shutting down the operations of the plant.

Quality

By using Total NDT, you are choosing a company with a proven record of reliable service. Each of our employees take pride in their work, giving you the repeatability of inspection with integrity. Our knowledge of codes and standards make sure that you are getting the quality you deserve.

We continue to train and invest in each and every employee from their hire date to advance them in the industry. Each of our technicians are trained to a minimum of ASNT SNT-TC 1A to meet your needs.

Quality, Safety, Integrity

Total NDT, LLC. provides each customer with qualified technicians, certified as a minimum to ASNT SNT-TC-1A, along with vast knowledge and years of hands on experience. Each member of the team is trained by an outside agency to provide superb safety standards to meet your needs. Total NDT provides the customer with the integrity you can trust.

Our Promise

Total NDT, LLC. will provide each and every customer with a personalized level of care with 24/7 on-call. We promise a quality job the first time, every time.

Our Goals

• No one gets hurt

• No environmental damage

• Enhance our business through continuous improvement of HSE

• World-class HSE performance

Our employees are trained in-house and through outside agencies for meeting high safety standards which comply with all regulations from the state as well as customer specifications.

We belong to multiple agencies consisting of ISNetworld, Veriforce, Browz, and more. Your people and our people are the number one priority.

Our Team

Our management Team is highly trained, skilled, and possesses over 125 years of combined experience, while our field technicians are here to make your experience and daily routine easier for you.

We are here to answer all your questions and provide all your NDT needs.

Our Culture

Total NDT has the culture of a team-based environment. Each and every employee has impact on our decisions and customer satisfaction.

Fostering a culture that constantly challenges the company to be better than it was the year before, Saulsbury measures its success not by comparing itself to others but with its own internal benchmarks – always setting the bar higher.

“We’re our own toughest critic, constantly evaluating how we can improve through enhanced training, streamlined processes, and the integration of new technologies,” he says.

As a privately held company, Saulsbury’s focus is on long-term sustainability and strategic growth rather than short-term accolades.

While recognition may follow, it’s the result of staying true to its principles that is most important.

INVESTING IN TOMORROW

By investing in future engineers and young people interested in energy

and infrastructure, Saulsbury recognizes the critical role that the next generation of leaders will play, not only in shaping the evolution of the company but driving progress across industries nationwide.

Therefore, engaging with students and young professionals is more than just a recruitment effort – it is a commitment to fostering innovation, leadership, and excellence in the field.

As such, the company has cultivated strong partnerships with higher education institutions across Texas, such as its long-standing relationships with Odessa College and UTPB.

“Our involvement extends beyond traditional recruitment – we actively support capital campaigns to expand and modernize campuses, ensuring students have access to state-of-theart facilities that prepare them for the

workforce,” Matt explains.

With a dedication to community and education that is deeply rooted in the areas in which it operates, Saulsbury representatives serve on local school boards.

“These efforts reflect our belief that investing in education at all levels benefits not just our company, but the industry and society as a whole,” he states.

DEDICATED TO LEARNING

Further to its work in communities and with young people, Saulsbury believes in the power of uniting academia with industry and bridging the gap between the two.

In this way, it actively collaborates with UTPB, Odessa College, and other academic institutions to provide learning opportunities for both current and future employees.

Cherokee Measurement & Control delivers innovative analytical & measurement solutions for hydrocarbon, clean energy, & industrial markets—through custom integrations & expert technical field services.

We Integrate & Service

Gas Chromatographs & Contaminant Analyzers

Sample Conditioning Systems

Gas & Liquid Flow Meters

Natural Gas Regulation (Control Valves & Regulators)

Liquid Control Valves

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Why CM&C

Analytical & Measurement Experts

20+ Years of Experience

Avetta, ISNetworld, & Veriforce Certified Technicians

Certified National Minority Supplier Distributors

Trusted EPC Partner

Ph: (432) 634-3587

Email: travisjones@amerivax.com

Website: www.amerivax.com

With a fleet of 30+ Hydrovac trucks and over a decade of industry experience, Amerivax delivers safe, precise, and efficient excavation services across Texas and beyond.

We offer comprehensive solutions including sanitation, environmental cleanup, line locating, and hydro testing. Our commitment to safety, innovation, and client satisfaction sets us apart in the field. Whether supporting construction, utility, or industrial operations, we provide turnkey services with unmatched reliability.

THE COMMERCIAL REBAR EXPERTS

Southern State Rebar’s team has 43 years of experience in the reinforcing steel industry.

We strive to provide superior customer service and execution on all rebar fabrication projects from water treatment plants, foundations, petroleum construction, highways, and beyond.

Located in Alvarado, TX, we are equipped to handle estimates, detailing, and delivery of jobs both small and large. Our sister company, Eldorado Steel, can also help you with all of your structural and miscellaneous steel needs.

We are here and ready to assist you with your projects across Texas and beyond.

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SCAN ME

“We facilitate lunch-and-learn programs, tuition reimbursement initiatives, and on-site learning at Odessa College,” Matt outlines.

Through continued professional development, the company ensures its workforce remains at the forefront of industry advancements and ahead of the curve.

Its dedication to learning aligns with its core value of excellence, recognizing that innovation and technical expertise are key to staying competitive in an evolving industry.

Additionally, Saulsbury facilitates professional certifications for its employees on the understanding that career development doesn’t stop after graduation.

For this reason, the company invests in team members who are seeking technical certifications and professional licenses – whether it be young engineers pursuing a professional engineer (PE) certification or electricians working toward a master electrician’s license.

“We support the training, costs, and time necessary for employees to achieve these milestones, reinforcing our commitment to building a highly

skilled and capable workforce,” Matt informs.

By engaging with higher education institutions, supporting lifelong learning, and championing professional growth, Saulsbury is actively shaping the next generation of industry leaders.

“We take pride in playing a role in their journey, ensuring they are well-equipped to drive innovation and excellence for years to come,” he sets out.

A SIMPLE PHILOSOPHY

Going beyond its role as a mere contractor, Saulsbury strives to be a true partner to its clients on every project.

It takes full ownership of project execution, working collaboratively across the value chain to ensure success from inception through to commissioning.

“Our philosophy is simple – if a project isn’t successful for our clients, it isn’t successful for us,” Matt shares.

Transparency is at the core of Saulsbury’s approach as it works closely with clients to determine the best contracting strategy and integrates constructability

engineering to optimize costs and improve schedule efficiency.

It has the flexibility to adapt to complex project challenges, providing innovative solutions that align with clients’ evolving needs.

“This commitment to partnership fosters long-term relationships and has led to a high percentage of repeat business with nearly all our clients.”

By prioritizing collaboration, adaptability, and shared success, Saulsbury continues to build strong, trusted alliances that drive excellence in every project it undertakes.

Reflecting on his own style of leadership, Matt understands that teamwork and collaboration are integral to his success.

“My leadership style is a blend of democratic and servant leadership. I believe in collaboration, accountability, and empowering teams to make informed decisions. No one has all the answers, and I value input and healthy debate,” he asserts.

As such, Matt’s leadership style is not about authority, but fostering a culture where people feel valued, challenged, and motivated to achieve success together.

A BRIGHT FUTURE

Looking to the future, continuous improvement remains Saulsbury’s guiding principle as it strives to be a stronger, more agile organization year on year.

It has the unique advantage of setting strategic goals that align with long-term stability as opposed to short-term shareholder expectations.

“This allows us to stay focused on what’s best for our business, people, and clients,” Matt confirms.

Strategic diversification is also a key priority which the company has been actively pursuing for several years and will continue to do so moving forward.

Indeed, while Saulsbury’s legacy and foundations are deeply rooted in the oil and gas sector, it recognizes the volatility that can accompany the industry.

“We’ve strategically expanded into renewable energy and infrastructure, focusing on key growth areas such as utility-scale solar power, BESS,

substations, and power delivery.”

These sectors complement the company’s core strengths and capabilities while offering long-term and less cyclical opportunities that align with global energy transition trends.

Having recently surpassed a significant milestone in constructing its 70th cryogenic gas plant, equaling over 14 billion cubic feet of processing capacity to date, it is ideally positioned for continued success.

“Surpassing that milestone is a symbol of the trust we’ve earned, partnerships we’ve built, and Saulsbury’s story of relentless progress. We’ve built a reputation as a trusted leader in the industry – one project, one partnership, and one milestone at a time,” he prides.

Looking ahead, Saulsbury will continue a managed growth trajectory into emerging markets while exploring additional industries that can benefit from its proven track

record in complex project execution.

“Our goal isn’t just to grow – it’s to grow with purpose, delivering value and additional opportunities for our employees while remaining adaptable in an ever-changing energy landscape,” Matt confidently concludes.

GENERATIONAL WATER TRANSFER SERVICE

Proud

to be a leading oil and gas company offering top-notch service in the water transfer industry, Hondo Resources offers decades of industry knowledge. We take a plunge into the company’s success and innovative offerings

Writer: Lauren Kania | Project Manager: David Knott

Locked and loaded to meet the water transfer and oil field industry’s every need, Hondo Resources (Hondo) boasts years of experience and a deep-rooted commitment to delivering top-notch solutions.

Based in the Permian Basin in

Midland, Texas, the company prides itself on offering versatile and adaptable solutions that can be finetuned to suit the unique demands of its clients.

While Hondo was founded as recently as April 2023, it comprises some of the most knowledgeable and

experienced individuals in the sector who work to continually innovate and improve the company’s processes in order to best service the most prolific customers in the business.

Specifically, Hondo offers water transfer, water treatment, secondary containment, drive-over containment, pit lining, and poly pipes.

Prioritizing people and culture above all else, the company is here for the long haul and strives to create lasting relationships based on trust and loyalty, not only with clients but also within its own team.

Built from the ground up into a generational water transfer service business, Hondo is passionate about family and has a long-term goal to provide lasting jobs for its employees and their children, grandchildren, and beyond.

Having started working in the oil field as a floorhand at the age of 18, Founder Brayden Woods became a regional business line manager after just two years, taking charge of over 100 employees.

In 2014, he invested in an oilfield services company, becoming a

part-owner and overseeing the business, generating millions in revenue over the course of four years.

After witnessing this success, Woods knew it was time to bet on himself and his team, thus inspiring the creation of Hondo.

INNOVATIVE SOLUTIONS

With a mission to pioneer exceptional services that not only support the oil and gas industry but also safeguard the US, Hondo’s approach is built on a foundation of steadfast reliability and a relentless pursuit of innovation.

TOUGH BUSINESS, TOUGH PEOPLE

Hondo lives by the fact that tough times will never outlast tough people, and its team is made up of the toughest workers around.

When it comes to finding a water transfer service to work with, Hondo can guarantee:

• Excellent customer service

• Top-of-the-line equipment

• Total transparency

• A customer-first mentality

• Experienced water transfer professionals

SUPPLYING YOU WITH THE VERY BEST

Briefly introduce me to the business. E.g., a brief overview of your main products and services, locations, client base, number of employees.

Brazos Pump and Hose Supply is a supply and fabrication company headquartered in Midland, TX. Our main services include pump rental, generator rental, hose inventory and custom fabrication. Although the company is young, the management team has decades of experience in water management, fleet management and custom fabrication. Our client base consists of several large water transfer companies and upstream oil and gas companies.

What are some of the ongoing or recent projects that you are most interested in showcasing?

Our most recent project is the expansion of our Tier 3 engine pump fleet. Our fleet is custom designed with 600 hp engines and Gorman Rupp pump ends with stainless steel impellers. Our pumps also contain our custom manifolds making it easy to set any pump up as a main pump, or a booster. These were truly designed with customer satisfaction and flexibility in mind. We anticipate continuing to expand our fleet to better serve our clients.

What, for you, differentiates your business from the competition?

Brazos has custom designed its rental fleet using Tier 3 engines that require no DEF, low maintenance and less downtime than our competitors. Our entire fleet is less than 1 year old and it is complemented with an industry leading preventative maintenance program. Brazos has in-house service response teams with mechanics throughout the Basin to serve our clients quickly and effectively.

The primary differentiator for Brazos is that its management has built the company on high-quality equipment and service for our clients. We treat each job we work on as if it were our own project with a keen eye for detail on all aspects. Our reputation is our most valued asset.

Could you tell us about some of the major challenges faced within the industry and the business itself, and then detail how these have been overcome?

There are many challenges facing the industry today. Lower oil prices due to uncertain economic times and tariffs, coupled with constrained capital, both for

upstream and midstream companies. Brazos is well positioned with a team of industry veterans to overcome these challenges through our top-tier equipment and existing relationships within the industry.

What do the next 12 months look like for the company?

The next twelve months will be continued growth of our rental fleet with a continued focus on relationships and customer service. We expect great things from Brazos and want to thank all of our clients for putting their trust in us to provide them with a high quality product and service.

Brazos Pump and Hose Supply 1400 S County Road 1140 Midland, TX 79706

Taylor Morris tmorris@delsurpartners.com 432-813-2596

The company wholeheartedly believes in the power of advanced technology and the significance of environmentally safe practices, allowing it to both exceed industry standards and ensure that projects are not just completed correctly and on time but are fully mastered.

The team is committed to ethical conduct in every operation, viewing transparency and honesty as nonnegotiable motivators.

Hondo makes sure that every decision and action is infused with accountability and responsibility toward the people it serves and

THE BENEFITS OF WORKING WITH HONDO

• INNOVATIVE SOLUTIONS –Hondo invents new products to solve problems. For example, it invented the Secondary Containment V-Double Stairs that allow people to enter and exit pits safely and efficiently.

• REMARKABLE SAFETY –Everyone in the industry claims to take safety seriously, but Hondo takes it a step further. It holds safety meetings every month which all clients are welcome to attend.

• EXTREME DEPENDABILITY

– When Hondo is on the job, clients can sleep easy. The company takes ownership of every job and successfully completes every project.

• AUTOMATION – While others use outdated, glitchy software, Hondo uses the best automation tools available. It provides meter readings and 24-hour accessible reporting on fuel usage.

environments it works in to allow it to stand out from those who overpromise and underdeliver.

The company’s integrity reflects its dedication to the long-term wellbeing of its team and community.

Hondo ensures its customers’ trust is a top priority. This disciplined approach is built on a bedrock of diligent commitment to safety, an experienced team with proven success, and a relentless drive for solutions to unique job challenges. Every project the company takes on is handled with deliberation and an innovative spirit, enabling it to not merely complete projects but also set the stage for a safer, more inventive oilfield service industry.

Through its daily actions, Hondo proves that a company can be both a powerhouse of performance and a beacon of ethical, reliable business practices.

EXPERIENCED PROFESSIONALS

Hondo offers myriad services and a top-tier team that works with the best equipment in the industry.

With water transfer being a crucial aspect of the oil and gas industry, the company provides specialized services to ensure the safe and efficient movement of water in the oil field.

Whether water is needed for

fracking, disposal, or drilling, Hondo offers a professional and effective service to ensure its clients’ water is always in good hands.

For water treatment, which is primarily used to remove bacteria that may live in water supplies, the company provides services to exploration and production (E&P) businesses in the Permian Basin and beyond.

Understanding the importance of clean water, the company provides an experienced team ready to treat, clean, and purify water supplies in the oil field, emphasizing sustainability, positive environmental impact, and the preservation of the earth’s freshwater supply.

As a water transfer company, it’s Hondo’s job to help protect the environment; through its secondary containment services, the company does just that. By preventing spills and storing fluids, it plays a significant role in the flow of the oil industry.

Alongside providing a dependable containment system, the company’s expertise offers peace of mind, ensuring oil spills are a thing of the past.

In parallel, Hondo’s drive-over containment service offers durable and eco-friendly solutions to prevent spills and further protect the environment. Its drive-over

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containments are designed for rapid deployment and seamless mobility, ideal for handling small leaks or spills during vehicle and machinery operations or storage.

Backed by a resilient team committed to innovation, it features a low-profile design that makes it easy for vehicles to drive over.

For its pit lining services, Hondo is a go-to expert, providing robust and durable pit liners for frac pits, reserve pits, and various industrial applications, tailoring its services to meet the exact needs of clients. Its team promises that every installation is executed with precision, safety, and a commitment to excellence.

Finally, the company is proud to offer top-tier high-density polyethylene (HDPE) pipe installation and rental services tailored to support the comprehensive water management needs of the oil and gas industry.

Hondo’s installation services are

meticulously designed to tackle the unique challenges of the sector, with the goal of ensuring seamless, reliable, and long-lasting water transfer infrastructure.

COMPREHENSIVE SOLUTIONS

A crucially important aspect of Hondo’s management and leadership team is creating an environment where safety is front and center.

Prioritizing a workplace where everyone feels comfortable communicating safety issues and understands that safety is a collective responsibility.

The company’s safety culture is determined by the values entrenched in its employees at all levels.

It is demonstrated through the alignment of actions, decisions, and behaviors with Hondo’s safety policies, procedures, and practices to provide a working environment that ensures people return home safely every day, incident and accident-free.

As the company continues to grow and look toward the future of the water transfer and oilfield industry, it pledges unmatched reliability and a commitment to complete transparency and unwavering honesty.

Its team of unparalleled professionals are not just skilled but also steadfast and loyal advocates for customers’ success, dedicated to providing attentive, detailed services that address each and every project’s individual needs.

When seeking a resource service company to support oilfield projects in the Permian Basin, Hondo is ready to execute its clients’ needs.

Tel: 432-618-0114

admin@hondotx.com hondotx.com

Poly Pipe | Valves | Fittings McElroy Fusion + More

HOME TO ALL ENERGY NEEDS

From emergency heating repairs to automatic fuel deliveries and rewiring projects, Townsend Energy is committed to optimizing its customers’ indoor comfort with prompt, professional service. Brookes Townsend, President, tells us more about the company’s family origins and plans for an expansive future

Writer: Lauren Kania | Project Manager: Ben Weaver

As New England’s premier heating and cooling, electrical, generator, and fuel delivery service provider, Townsend Energy (Townsend) has a proud history encompassing over 90 years of hard work, dedication, and family values.

Founded in 1931 by Mial E. Townsend, the company first

operated out of his home in Beverly Farms, Massachusetts, where he provided kerosene and heating oil to those in the surrounding area.

Eventually, Mial married his bookkeeper, Margaret, and started a family, with three of their sons entering the business at different points in time.

After returning from World War II,

one son – Warren – joined Townsend and helped usher the company into a period of growth and dynamism.

“Through the efforts of Warren and his wife, Dorothy, Townsend developed a reputation for unbeatable customer service,” introduces Brookes Townsend, President.

“Together, they built the solid foundations of a customer-centric business philosophy that still exists today.”

With Warren and Dorothy’s children eventually joining the company, the tight-knit family unit doubled the business between 1979 and 1983 while maintaining a focus on delivering the unparalleled customer service Townsend was reputed for.

The company continued its steady progression through the decades, first acquiring Woodbury Fuel in 1983 and now boasting over 35 additional energy firms under its umbrella.

From the late 1990s through to today, Townsend has diversified its product offerings to include propane, electricity, generators, diesel, commercial natural gas, and energy audits, transforming it into a true fullservice energy provider.

Currently, Townsend proudly

“OUR STRATEGIC PRINCIPLE IS TO EXCEED CUSTOMER EXPECTATIONS THE FIRST TIME –AND EVERY TIME!”

– BROOKES TOWNSEND, PRESIDENT, TOWNSEND ENERGY

boasts over 30,000 customers across various businesses and is on a mission to transform the quality of life in communities through a legendary service experience known as ‘The Townsend Way’.

THE TOWNSEND WAY

As part of the Townsend family tree, Brookes has had an entrepreneurial spirit instilled in him since childhood.

Having earned degrees from George Washington University and the University of North Carolina at Chapel Hill, he founded both a bagel and

coffee chain as well as a technology start-up in and around the baseball recruiting space, selling each before transitioning to help lead Townsend and continue its lasting legacy.

Today, Brookes views the energy sector as a place of constant advancement and excitement, with tremendous amounts of consolidation ongoing.

“The industry has meant so much to my family, and I have nothing but admiration and appreciation for it. The work we do may not be glamorous, but it is necessary, and we take pride

in what we do,” Brookes highlights.

Townsend’s current priority is to find new and improved ways to provide for and service its existing client base.

“Our customer service is a huge differentiator in the energy and home services space. The goal is to scale while maintaining the ‘white glove service’ we try to provide every day to our customers,” he specifies.

Equally as important are the company’s strong relationships with its partners and suppliers, which Townsend has worked hard to foster over the years.

As a result, the company is confident it can obtain products as and when needed – even if there is a shortage – due to the reliable and mutually beneficial connections it has formed.

NORTH AMERICA OUTLOOK: WHAT DO YOU ENJOY ABOUT WORKING AT TOWNSEND?

Brookes Townsend, President:

“I really want to highlight my appreciation for the industry, my family, the team we have, and how we are built to grow. I truly enjoy the people I work with and am motivated and humbled to be in the position I am in.

“I wake up every day motivated to take care of our customers, take care of our team members, take care of the company, and be AWESOME!”

“My dad is the one who deserves all the credit for this, and it is a great lesson for myself and my brother on the importance of building and maintaining relationships,” details Brookes.

A FAMILY BUSINESS

Having been family-owned and operated since its inception, Townsend’s intimate origins manifest in the day-to-day operations and interactions that take place throughout the company.

“I am extremely lucky and grateful to be able to go to work every single day with my brother and dad. I say every single day because a family business is not just Monday to Friday, 9am to 5pm – we live and breathe it 24/7.

“Fortunately, the company is at a size where we can skate our own lanes and have our ownership areas while working collaboratively day in, day out,” Brookes informs us.

Townsend has utilized the camaraderie forged across four generations to become recognized and respected as one of the larger

TOWNSEND ENERGY’S CORE VALUES

• Integrity – The company lives by a rock-solid code of ethics that embodies honesty, decency, and fairness.

• Safety – Personal well-being is paramount to Townsend, whose actions protect and preserve people, property, and the environment.

• Customer-Centric – The company honors its commitment to customers by working tirelessly to demonstrate its dedication to them. Townsend is inspired by the real improvement its actions make in customers’ lives.

• Team – Townsend respects the individuality of team members, who count on each other when it matters most, creating an unfiltered rhythm of open dialogue.

• Community – Townsend recognizes that it belongs to an intimate network of people whose lives are impacted by what it does.

• Entrepreneurial Spirit – The company boldly carves out certain success in uncertain times by harnessing the collective creativity, innovation, and passion of its family of team members. The next great idea can spring up at any time from anyone.

• Innovation – Townsend pushes for better ways to serve its customers, employees, and the organization. It thinks outside the box to develop unique solutions to complex challenges.

and more progressive familyoperated energy marketers in New England, proud to service residential and commercial customers in Massachusetts, New Hampshire, and Maine.

With highly trained, skilled, and motivated employees, the company is prepared and excited to face the challenges and fast-paced business environment of the new millennium head-on, keeping an eye on delivering outstanding customer service – the backbone of Townsend for over nine decades.

Equally, the company is committed to growing through product diversification and acquisitions in the upcoming years.

“We have built up a strong, loyal customer base and we want to find ways to provide more services to them in the most frictionless way possible,” insights Brookes.

Townsend recently acquired The

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Fuel Company – an energy and home services business on Cape Cod – in February 2025, as well as a minority stake in AA Propane in Missouri.

These investments showcase the company’s desire to grow its geographical footprint and serve even more customers across the US.

SOLID FOUNDATIONS

As Townsend continues to look toward the future of heating, ventilation, and air conditioning (HVAC), electrical, and fuel delivery services, it is also embarking upon other key investments including a new training center, updated departmental training, and fuel terminals.

“These investments are all about building the offerings, bringing in the talent, and spreading the word through our marketing channels,” details Brookes.

“We have a base we can begin marketing to and are very close to

launching full-service plumbing and electrical services to our customers.”

Equally as crucial are Townsend’s corporate social responsibility (CSR) practices, as the company prioritizes giving back to the community and encouraging environmental conservation.

Throughout the years, it has highlighted making a difference in surrounding communities having now become one of the area’s most philanthropic family-owned companies.

Recognizing the need for environmental conservation in the 21st century and beyond, Townsend has committed to serving as a role model for environmental change and making energy conservation and education about global warming a cornerstone of its corporate mission.

The company inspires homeowners to embrace energy conservation measures that reduce their carbon

footprints by injecting a new focus into Townsend – to motivate a cross-generational change in energy consumption behaviors at grassroots level, furthering its long-standing reputation for success and innovation.

“Reputation is a responsibility to our family and at the forefront of everything we do. It’s something I remind myself of regularly and, along with our core values, is a guiding beacon for a lot of the decisions we make,” Brookes proudly concludes.

The global resource for supply chain professionals and organizations

Building on the global success of our regional titles – EME Outlook, Africa Outlook, APAC Outlook, and North America Outlook – Outlook Publishing is proud to introduce a digital magazine and web platform, dedicated to the supply chain sector.

As supply chain organizations worldwide confront unprecedented change, embracing technological innovations and incorporating critical environmental sustainability agendas, now more than ever is the time to showcase the strides being taken in this dynamic sector.

A multi-channel brand, Supply Chain Outlook brings you the positive developments driven by organizations across the global supply chain industry through its various platforms. Discover exclusive content distributed through its website, online magazine, social media channels, and dispatches delivered straight to your inbox with a bi-weekly newsletter.

Through this compelling new venture, we foreground the movers and shakers of the industry. To participate as a featured company and join us in this exciting endeavor, contact one of our Project Managers today.

SKY-HIGH SERVICE

North America’s largest provider of aviation services is targeting international expansion. Ying McPherson, Chief Commercial Officer at Unifi, takes us onboard this exciting journey as the company continues to elevate its technologies, people, and partnerships

Writer: Jack Salter | Project Manager: Poppi Burke

We are the largest aviation services provider in North America – and soon, the world.”

Founded in 2018 as a joint venture (JV) between Delta Air Lines and the Argenbright Group, Unifi has evidently experienced rapid growth since its inception.

Indeed, since the COVID-19 pandemic, the company has more than doubled its employee count to more than 40,000 and tripled its

revenue to become a multi-billiondollar organization, with 220+ airport stations across the US, Canada, UK, and Ireland.

“Our growth has been driven by both organic expansion and strategic acquisitions,” continues Chief Commercial Officer, Ying McPherson, citing the purchases of Up & Away and Prospect Airport Services.

“As we continue to grow, we remain focused on expanding

geographically and strengthening the breadth of our services.”

Unifi provides a wide range of essential services from the moment passengers arrive at the airport –whether checking in, picking up bags, or loading them onto the plane – to ensure everything runs smoothly.

It also assists passengers at the gate, provides wheelchair services, and manages employee transportation by offering buses to get staff where they need to go.

“Additionally, we handle aircraft cleaning and pushback operations to ensure safety and cleanliness,” McPherson adds.

FIVE-YEAR STRATEGY

Unifi has a five-year strategy comprising two main pillars –continued strength in North America and targeted international expansion.

On the North American front, its approach remains consistent, with the company committed to investing in the right people and empowering them through advanced technologies.

“Because we’ve been early adopters of innovations, we’re several years ahead of many competitors, putting us in a strong position to sustain our leadership,” acclaims McPherson.

“Our strong culture, built on passion, integrity, and empathy, will be key to elevating our team and driving excellence in performance.

That’s how we plan to continue driving success across North America.”

Internationally, Unifi has spent the last couple of years laying the groundwork and is now reaching a tipping point, with its customers actively looking for partners who can bring something new to the table.

In many global markets, the ground handling space has been dominated by a small number of established providers, creating an opportunity for Unifi to introduce new approaches and drive meaningful innovation in the space.

“We have the scale, experience, and capabilities to disrupt those markets and offer a fresh alternative,” McPherson tells us.

“Our next focus is on building stronger brand recognition, particularly in Europe, where we believe we can truly change the game.”

LEVERAGING TECHNOLOGY

As Unifi grows, leveraging technology to drive innovation will continue to be a top priority.

Indeed, the company’s focus is on giving employees the tools and technology they need to work smarter and more efficiently.

A great example is its predictive and prescriptive analytics model, which was launched in January 2023 in partnership with Artis Consulting, a trusted Microsoft partner.

The system provides risk values at organizational, regional, contract, and customer levels based on 30 variables and more than 500 data points, including staffing numbers, tenure of leadership and employees, training, equipment quality and age, weather, and more.

Data modeling allows Unifi to target areas needing additional focus and support to ensure it delivers the highest quality of safe, reliable service.

OVER THE COURSE OF YOUR CAREER, HOW HAVE YOU SEEN NORTH AMERICA’S AVIATION INDUSTRY EVOLVE?

Ying McPherson, Chief Commercial Officer (YM): “One of the biggest shifts in the industry has been the surge in costs – particularly labor costs driven by inflation and the overall increase in cost of living.

“As a result, the aviation industry is pivoting very quickly, with a strong push toward innovation and cost efficiencies to drive profitability. While these themes have always been part of the conversation, the urgency has intensified overnight; everyone wants rapid change and efficiency, often within very quick timeframes.

“This accelerated demand for innovation is an industry-wide challenge, placing significant pressure on the supply chain, especially for service providers. We’re being asked by our customers to deliver solutions that should ideally evolve over years, not months.

“Fortunately, Unifi has the foresight and agility to navigate these pressures much more swiftly than our competitors. From our company’s inception, we’ve prioritized early investment in technology – well before many of our competitors.

“While the current demands are still challenging, our proactive approach has positioned us to respond more effectively. I’d say we’re several years ahead of others in our space who are only now beginning to explore how technology can drive efficiency.”

HOW DOES A FEELING OF TEAMWORK, CAMARADERIE, AND PERSEVERANCE AMONGST STAFF HELP UNIFI TO OVERCOME OBSTACLES?

“This company has always been built on people, plain and simple. From day one, our success has come from assembling a strong, values-driven team that works together with purpose and resilience. We don’t shy away from challenges – in fact, overcoming obstacles is part of our DNA.

“When you have the right people in the right roles, aligned around a shared vision, there’s almost nothing you can’t push through.

“Whether it’s responding to industry disruptions, navigating operational hurdles, or scaling for growth, our team’s ability to stay focused, support one another, and adapt quickly has been the foundation of our progress.”

“When our system flags up contracts and areas of concern, we initiate contract support calls that assemble a team of local leaders, regional operational champions, safety experts, training teams, compliance specialists, and ground support equipment (GSE) leads,” explains McPherson.

“Together, we look at what is creating risk and implement strategic support actions to fortify the overall health of our operations, ensuring a safer working environment for all. It’s about being proactive and making smarter decisions to keep everything running smoothly.”

INVESTING IN INNOVATION

Another impactful innovation is Unifi Station Analytics, which consolidates live data from multiple systems into a single, intuitive platform.

With over 13 integrated dashboards – and more being added regularly – the app provides Unifi’s leaders a comprehensive, real-time view of key performance metrics across staffing, safety, recruiting, training, and customer service.

The system is role-based, meaning Station Managers can drill into specific data for their location, while Regional Managers can view insights across their broader portfolio.

“This level of tailored visibility allows us to manage workforce planning, track learning compliance, monitor employee punch-in status, respond to real-time staffing changes, and even understand attrition trends and exit survey results – all in one place,” McPherson informs.

From recruiting pipelines and overtime rates to equipment availability and customer key performance indicators (KPIs), Unifi’s leaders therefore have one source of truth to refer to.

As a result, the platform eliminates silos, reduces guesswork, and enables smarter, data-driven decisions that ultimately improve service delivery and operational efficiency.

Revolutionizing Airport Operations with Cutting-Edge Technology

In today’s fast-paced aviation industry, operational efficiency and seamless passenger experiences are essential for success. AvTech, a leader in aviation software solutions, is transforming airport operations through its innovative Software-as-a-Service (SaaS) technology. By streamlining workflows and enhancing real-time communication, AvTech has significantly improved key operational areas such as PRM/SSR passenger assistance, cabin services, and the management of janitorial and busing operations.

Proven Results in Airport Management

AvTech offers a suite of applications designed to tackle the evolving challenges of airport operations

Extensive Reach – AvTech’s technology is now used in over 300 airports worldwide, proving its scalability and adaptability.

50% Reduction in Passenger Complaints – Enhanced efficiency in passenger services has led to a noticeable decrease in customer grievances.

Reduced Delays in Cabin Cleaning – Streamlined workflows allow faster turnaround times, helping airlines meet on-time performance goals.

Seamless Integration with Existing Systems – AvTech’s applications are designed to integrate smoothly with airport and airline operations, ensuring an efficient transition with minimal downtime.

Reliable Data for Confident Decision-Making – With real-time insights and analytics, airport managers can make informed decisions that optimize operations and reduce costs.

Comprehensive Solutions for Modern Airports

AvTech’s solutions have demonstrated measurable improvements across global airports

Passenger Assistance – AvTech’s cloud-based solution efficiently manages services for passengers with reduced mobility (PRM) and unaccompanied minors. By integrating real-time assistance requests and multi-channel notifications, the system ensures timely and compliant support, improving the overall passenger experience.

Cabin Services – The CabinView application optimizes workflows, tracks team performance, and enhances accountability. Airports utilizing this system have reported a 12% increase in productivity within the first six months of implementation.

Janitorial Services – AvTech’s janitorial management solution connects cleaning teams in real time and optimizes resource allocation. With built-in analytics, airport managers can track performance trends, ensuring facilities remain clean and operational at all times.

Transit Management – The AvTech Transit application automates transport scheduling for passengers moving to and from remote stands. With real-time vehicle tracking and automated work orders, this system enhances efficiency while minimizing delays.

Conclusion

AvTech’s aviation software solutions are reshaping airport operations by increasing efficiency, improving passenger satisfaction, and reducing operational bottlenecks. Through advanced applications tailored to address specific challenges, AvTech empowers airport teams to work smarter and more effectively. As the aviation industry continues to evolve, AvTech remains at the forefront of innovation, providing airports with the tools they need to thrive in an increasingly complex operational landscape.

UNIFI LINES OF SERVICE

• Check-in assistance

• Baggage handling

• Passenger assistance

• Gate assistance

• Aircraft cleaning and detailing

• Unarmed security

• Janitorial

• Maintenance

• Employee and passenger transport within airport premises

• Ground handling operations

“Technology like this empowers our frontline and leadership teams to stay proactive, aligned, and agile so we can continue to deliver the high standards our customers expect,” prides McPherson.

Elsewhere, Unifi continues to make active investments in technology to increase employee retention and engagement.

“Given that the new generation we’re hiring are very tech savvy, we enable them to do tasks efficiently so that they can, more importantly, focus on what the customer wants – taking care of passengers,” she emphasizes.

Its OnTheJob app, meanwhile, was created specifically for aviation frontline employees and addresses

the company’s unique operational challenges.

A one-stop shop for staff to access their work schedules, paid time off (PTO) hours, and pay statements, OnTheJob addresses the need for more flexibility.

“The app allows employees to bid on shifts based on seniority and trade them with others,” McPherson reveals.

ELEVATE FROM THE HEART

Shaping the way Unifi engages with employees, as well as clients and their passengers, is its ‘Elevate from the Heart’ mindset.

This stems from a deep belief that exceptional service begins with intent, care, and respect.

To help embed this philosophy, Unifi has partnered with Horst Schulze, co-Founder of The Ritz-Carlton and a pioneer in world-class hospitality.

With his guidance, the company has refined its service standards and developed a field-based, in-person training program focused on soft skills that truly elevate the customer experience, such as active listening and warm smiles.

“We believe that small, intentional

acts of kindness have a transformative ripple effect,” McPherson elaborates.

“Ultimately, ‘Elevate from the Heart’ is about creating a workplace where people feel seen, supported, and inspired to do their best – because when we take care of our people, they take care of everything else.”

Falling under the ‘Elevate from the Heart’ umbrella is Unifi After Dark, a powerful initiative that invests in frontline employees’ well-being, morale, and sense of belonging.

The Unifi After Dark team works behind the scenes, showing up overnight to transform breakrooms in stations across the country.

Led by Chief Operating Officer, Greg Kennedy, and a hands-on group of senior leaders and team members, the effort includes everything from painting walls to replacing furniture and appliances, creating spaces that reflect the value Unifi places on its people.

“These surprise makeovers are designed to elevate our employees, provide a welcoming space for rest, and reinforce the message that their hard work doesn’t go unnoticed,” shares McPherson.

GST SMARTrack™ >>

GST SMARTrack offers advanced technology for Cabin, Water, and LAV services. SMARTrack supports dedicated web-, mobile-, and self-dispatch capabilities for airports of various sizes. With GPS tracking, supervisors know where their agents are, in and around the airport at all times.

<< GST PAXTrack™

GST PAXTrack offers comprehensive features for wheelchair services, which include support for aisle-chair assists, preboarding assists, deal transfers, curbside check-ins, real-time agent locations, agent relocation, and more.

GST SMARTClean™

GST SMARTClean is designed specifically for janitorial services and facility management . GPS validation helps confirm tasks assigned to each gate, office, walkway, etc. and maximizes efficiency in cleaning within airports. Real-time messaging among agents and supervisors keeps the airport clean at all times.

<< GST Tracker®

GST Tracker is a US patented solution of nationwide asset tracking for real-time tracking of vehicles, mobile phones, tablets, movable equipment , chassis, personal tracking devices, and more In addition to offering airport ground services, this system is widely utilized by law-enforcement agencies and first responders.

“WE ARE THE LARGEST AVIATION SERVICES PROVIDER IN NORTH AMERICA – AND SOON, THE WORLD”

– YING MCPHERSON, CHIEF

COMMERCIAL OFFICER,

UNIFI

RECOGNITION AND CELEBRATION

As employees are at the heart of Unifi, the company is committed to recognizing and celebrating their contributions.

Through its Rewarding Excellence and Celebrating Heroes (REACH) program, Unifi highlights individuals and teams who go above and beyond in embodying its values and delivering excellence.

This includes the CEO Values Champion Award, honoring individuals who exemplify the company’s core values of passion, integrity, and empathy.

Moreover, the Station Excellence Award recognizes station leaders who demonstrate outstanding performance in key operational principles such as safety, innovation, collaboration, and customer satisfaction.

“We also take pride in celebrating service milestones through our Service Anniversary Awards, recognizing the dedication and loyalty of our team members as they grow with us over the years,” McPherson adds.

Another way in which Unifi acknowledges its incredible team is through the Elevating People newsletter on LinkedIn.

Weekly, the company shares powerful stories highlighting the personal journeys of its frontline agents, from career growth and acts of service to moments of integrity and compassion.

“This newsletter is all about putting a spotlight on the people who make Unifi what it is,” she enlightens.

“It’s our way of honoring their contributions, sharing their successes with a broader audience, and reminding our entire network that behind every great operation are individuals with heart, resilience, and purpose.”

Far beyond these recognition efforts, Unifi celebrates its staff by meaningfully investing in their growth and future.

One of the most impactful ways it does this is through the Unifi Leaders Touchdown training program, a signature initiative designed specifically for newly promoted or emerging field leaders, giving them the skills, tools, and confidence to succeed.

“The program reflects our belief that recognition isn’t just about saying “well done” – it’s about showing employees that we believe in their potential and are willing to invest in it,” McPherson affirms.

The results speak for themselves - 83 percent of participants have stayed with the company, and teams led by them see lower attrition due to the strong leadership.

SUPPLIER SUPPORT

As well as its employees, suppliers are absolutely critical to Unifi’s success as the company depends on them for the high-quality equipment, materials, and services that keep its operations running smoothly at airports around the world.

GSE vehicles, for example, are used to tow aircraft, fuel planes, and manage de-icing – essential to the services Unifi provides.

“Without reliable suppliers, we simply couldn’t deliver on our operational promises,” states McPherson.

This is one of the key reasons why Unifi entered into a JV with Alvest Equipment Services (AES), a GSE services provider, to ensure it has consistent access to the best support services available in the market.

The company’s supplier partnerships go well beyond equipment and industrial needs, however, as it also collaborates with employee benefit providers who help take care of staff members.

“For instance, we partner with Payactiv, which gives our employees early access to wages they’ve already earned – a powerful tool in promoting financial wellness,” McPherson notes.

“We also work with Reliance Matrix to provide a robust Employee Assistance Program, offering shortterm counseling, financial coaching, caregiving resources, and a broad range of well-being services. These benefits are designed to reduce stress, support mental health, and

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make life a little easier for our team members.”

Strong supplier relationships therefore don’t just support Unifi’s operations – they help maintain a motivated, supported workforce, which in turn drives service quality and client satisfaction.

“It’s a full-circle approach that starts with trusted partnerships,” she acknowledges.

PURPOSE AND PRIDE

Corporate social responsibility (CSR), meanwhile, is deeply rooted in Unifi’s core values.

The company believes in making a tangible impact not just in the aviation industry but in the communities where it lives and works – and beyond.

One of Unifi’s most powerful CSR initiatives is its annual meal packaging partnership with Rise Against Hunger, a global humanitarian organization focused on ending hunger and promoting sustainable community development.

“In 2023, we hosted our largest ever multi-site, multinational meal packaging event, engaging over 600 Unifi team members across six

locations in the US and India,” excites McPherson.

“Together, we packaged more than 90,000 nutritious, shelf-stable meals –a significant increase from the 15,000 we packaged just two years prior.”

These meals are distributed globally to support communities facing food insecurity, including children and families in countries like South Africa and India.

In fact, meals packaged at its Atlanta Operations Center last year provided food for 150 students in Johannesburg for an entire school year, helping to fuel not just their nutrition but also their education and development.

“What makes this initiative even more meaningful is the hands-on involvement of our employees, from frontline team members to executive leadership. It’s an energetic, teamdriven event that our employees look forward to each year,” McPherson delights.

“Many of our team members have deep personal connections to the communities being served, adding an extra layer of purpose and pride to the work we do.”

YEAR OF RESILIENCE

For 2025, Unifi’s strategic priorities are focused on operational safety, financial discipline, customer and employee experiences, and global expansion.

The former remains a top priority as customers trust Unifi with missioncritical services – a responsibility it takes seriously.

“We are committed to running safe, secure, and reliable operations across every location we serve,” McPherson declares.

“Our goal is always zero injuries and zero aircraft damage. While this may be ambitious, it’s the standard we hold ourselves to and relentlessly pursue.”

This commitment drives Unifi’s ongoing investments in training, accountability, and continuous process improvement, ensuring safety is deeply embedded in every aspect of its operations.

From a business perspective, financial discipline is key to ensuring longterm sustainability. Unifi is focused on operational efficiency and cost control so it can continue to deliver value to partners while reinvesting in innovation and frontline excellence.

“We’re also doubling down on the customer experience, ensuring our standards consistently reflect the quality and care our customers expect,” says McPherson.

“In parallel, we believe a great employee experience leads to better service outcomes. That’s why we’ve rolled out tools and programs to improve engagement, responsiveness, and performance in the field.”

Looking forward, global expansion is one of the company’s most exciting goals in light of the growing demand from international markets for innovative, high-performance partners.

Unifi is uniquely positioned to meet this need with its proven operating model, advanced technology investments, and customer-first culture.

“BECAUSE WE’VE BEEN EARLY ADOPTERS OF INNOVATIONS, WE’RE SEVERAL YEARS AHEAD OF MANY COMPETITORS, PUTTING US IN A STRONG POSITION TO SUSTAIN OUR LEADERSHIP”

– YING MCPHERSON, CHIEF COMMERCIAL OFFICER, UNIFI

“We’re ready to bring our services to new regions and redefine the standard for aviation support services worldwide,” McPherson enthuses.

“We plan to strengthen our presence in existing markets while strategically expanding into new ones. While we are already the largest aviation services provider in the US, we see substantial growth opportunities in Canada, the UK, Ireland, and continental Europe –regions where our integrated service approach and people-first philosophy can bring immediate value to airport operations and airline partners.”

DRIVEN BY DIVERSIFICATION

Diversification is another key part of Unifi’s future strategy and has

always been one of the company’s strengths.

“What sets us apart from many of our competitors is the breadth of services we provide. While some larger players tend to specialize in either above-wing or below-wing services, Unifi does both – and more,” outlines McPherson.

“We’re proud to offer a comprehensive suite of solutions across the airport ecosystem.”

Indeed, Unifi’s vision is to become the operational ecosystem for everything in and around the airport.

That means expanding beyond traditional aviation services into adjacent sectors where it can deliver value with the same operational rigor and people-first approach.

“We believe the possibilities are endless when you start with the right foundation – a culture that attracts and retains top frontline talent through competitive pay, career growth, and a strong sense of purpose.

“When people want to work for you and they’re empowered to deliver excellence, it opens the door to new services and opportunities to support our customers in ways that go far beyond traditional ground handling,” McPherson concludes.

As the company continues to grow, diversification will be a key driver, allowing Unifi to not only deepen its value to current partners but also enter new markets with confidence and credibility.

mediarelations@unifiservice.com

unifiservice.com

UNITING SUPPLY CHAIN COMMUNITIES

Equipped with a multitude of purpose-built solutions, Nulogy extracts value and facilitates real-time collaboration to efficiently solve the biggest supply chain challenges. Christine Barnhart, Chief Industry and Ecosystem Officer, delves into the company’s unmatched expertise

Writer: Lucy Pilgrim | Project Manager: Poppi Burke

In order to operate effectively, organizations across the North American supply chain must synchronize and balance the demands of stakeholders – including customers, investors, and staff – with their needs and goals.

On top of this, companies must also consider the socioeconomic context in which they are operating, taking into consideration natural disasters, geopolitical conflicts, and socioeconomic strains.

These particular pressures have mounted in recent years, becoming an omnipresent force for supply chain professionals.

Yet, the industry is at a turning point, entering into a digital age that is introducing new processes and tools and a fresh perspective to the market, fostering greater collaboration and efficiency.

“The stressors may change from time to time and the priorities shift, but the core of what a supply chain

The company predominantly works with businesses across North America and Europe, supported by an emerging operational footprint in Latin America and Asia.

As supply chain market innovators, Nulogy’s 200+ employees primarily reside in R&D and product development, helping a diverse range of clients.

“We were born out of the supply chain base for very large, fast-moving consumer goods (FMCG) brand suppliers,” Barnhart adds.

Since then, the company has developed five core solutions within its main platform.

Firstly, Nulogy’s legacy product, sold on the shop floor, allows contract packagers and manufacturers to schedule production processes, manage labor, provide block code and batch traceability, and maintain quality, alongside many other elements that would be expected in production.

The company additionally offers its Supplier Collaboration Solution, a complementary product predominantly sold to large supplier organizations and their customers.

“This allows us to create what I call virtual vertical integration. Many big brands are equipped with great tools to manage their own supply chain, but as they go into the supply base, they lose visibility.

“Therefore, our Supplier Collaboration Solution helps build not just the integration needed but the business processes required within the context of external manufacturing,” she explains.

Nulogy’s Smart Factory Solution was also launched at the beginning of 2025, which focuses on making facilities more efficient, effective, and productive through machine monitoring, production tracking, and overall equipment effectiveness (OEE) improvement capabilities.

Elsewhere, the Connect Solution,

which is utilized across all its products, enables the company to use powerful low and no-code integrations, electronic data interchange (EDI) integrations, and application programming interfaces (API) integrations.

“This solution also allows us to provide custom workflows and build notifications. Therefore, it’s a really great complementary solution that lowers the cost of implementation across our platforms,” Barnhart expands.

Finally, Nulogy’s Data Solution captures all the data developed within its platforms and was developed in conjunction with Snowflake – a leading cloud-based data storage organization that provides a platform to make the solution accessible to customers.

Nulogy exports data into the Snowflake platform so customers can marry data with their own requirements, whether it be warehouse management systems, enterprise resource planning (ERP), or advanced planning.

“The Data Solution gives customers a lot more of a holistic view of what’s happening, not just within their facilities but their suppliers’ facilities as well.”

PURPOSE-BUILT FOR VALUE

Nulogy is distinguished by its cuttingedge solutions that are purpose-built for the external supply chain and developed using the company’s 20+ years of experience in solving problems in this space.

“Purpose-built refers to the fact that we started the business with the question of how we solve supply chain challenges,” emphasizes Barnhart.

Indeed, Nulogy set out to support supply chain operators working with a vast range of brands, each with different processes and requirements. On top of this, the company recognized that the depths of relationships may also differ for each customer.

COULD YOU ELABORATE ON YOUR WORK TO ELEVATE THE REPRESENTATION OF WOMEN IN THE SUPPLY CHAIN?

Christine Barnhart, Chief Industry and Ecosystem Officer:

“My involvement in promoting underrepresented demographics in the supply chain, particularly women, is something I’m pretty proud of.

“I have been one of the biggest supporters of the Women in Supply Chain Forum since its inception. I’m also a big part of the Supply Chain Leaders in Action program that helps women in the industry and an area of concentration in my position on the Association for Supply Chain Management (ASCM) board.

“I think women have come a long way in the supply chain, as I can remember being just one of two women in the room when I started out in manufacturing over 25 years ago, but there’s still a long way to go.

“At the current rate of change, it’s a question of whether the planet will be carbon neutral before women are paid equally to men.

“It’s unacceptable and something I think everyone should be challenging in order to shift the paradigm.”

Nulogy was therefore built to address these complex but all-toocommon obstacles, leveraging its rich background in supply chain challenges, which differs from the broad but limited capability of other solution providers.

“We started with a deep understanding of what it takes to be a manufacturer for somebody else, which I would say is very unique,” she highlights.

“In every decision we make, we’re adding a capability or function and asking ourselves – does the customer, brand, or brand supplier get value out of this?”

As such, the company facilitates better collaboration between customers and suppliers so both sides of the equation extract value from the solution.

Nulogy equally places great consideration into the investments it makes to deploy solutions rapidly and aid suppliers in a cost-effective way.

Typically, ERP implementations can take months or even years, particularly on a global scale. Nulogy, however, has an entirely different mindset, allowing suppliers and brands to obtain the most value.

“We need them talking to each other in a more robust and dynamic way, almost instantaneously. Therefore, we measure the return on investment (ROI) of our solutions in weeks or months to ensure both suppliers and customers are getting value quickly and efficiently,” Barnhart details.

DEMOCRATIZING EFFICIENT DATA

Nulogy is most acutely differentiated by its Smart Factory Solution, an acquisition the company made last year that helps manufacturers manage their facilities more effectively with state-of-the-art machine monitoring and production and OEE tracking capabilities.

The Smart Factory Solution aptly demonstrates how solutions can be deployed efficiently and quickly. It is also incredibly scalable, allowing users to implement additional capabilities as the operation matures.

The solution is also horizontally applicable, meaning that a vast range of manufacturers can benefit from having better visibility of what’s happening at every level.

“Companies can often lose a lot of time during the manufacturing process, which can have a depreciable impact on their capacity. You want these assets to run at peak performance, because if they are not running, companies are not making money.

A CRITICAL LINK IN THE CHAIN

Nulogy’s staff base is an integral component of the company’s success. Therefore, it regularly rewards employees who go above and beyond in demonstrating Nulogy’s values.

“If you’re not good to the people that work for you and with you, you’re not going to be successful or go very far in my opinion,” Barnhart reflects.

Moreover, the company prides itself on having a flat organizational structure with strong collaboration across all levels and teams.

Nulogy also focuses on hiring people who have strong domain expertise and are humble and collaborative, making a meaningful contribution to workplace culture.

“Having never worked for a Canadian company before, I’ve found Nulogy has the easiest group of people I’ve ever worked with as they are incredibly collaborative and everybody just wants to do their best,” she smiles.

“IN EVERY DECISION WE MAKE, WE’RE ADDING A CAPABILITY OR FUNCTION AND ASKING OURSELVES – DOES THE CUSTOMER, BRAND, OR BRAND SUPPLIER GET VALUE OUT OF THIS?”

– CHRISTINE BARNHART, CHIEF INDUSTRY AND ECOSYSTEM OFFICER, NULOGY

“This is the core of what our Smart Factory Solution does, unlocking the ability to monitor machines on the plant floor, track production, and make data-based improvements,” Barnhart enthuses.

Indeed, the solution makes it quick and easy to deploy methodology, democratizing data and technology for small and medium-sized enterprises alongside big conglomerates.

FOSTERING EFFECTIVE PARTNERSHIPS

This year will see Nulogy continue to explore the concept of connected planning, in which it works with key partners to deliver advanced solutions.

In today’s fast-moving world of consumer packaged goods (CPG), companies are under constant pressure to optimize production, reduce costs, and accelerate their time to market. Whether launching a new snack line, beverage, pet food, or health and wellness product, brands need more than just a manufacturer that can churn out products - they need a strategic partner that provides operational efficiency, flexibility, and industry expertise.

That’s exactly what MSI Express brings to the table.

Led by CEO Charles Weinberg, MSI Express is more than just another contract manufacturer. The company has positioned itself as a leader in the space by focusing on engineeringdriven solutions, intelligent supply chain management, and a deep commitment to helping brands scale efficiently.

“Instead of operating as a transactional vendor, we take a holistic approach to manufacturing, ensuring that clients not only receive high-quality products but also benefit from cost optimization, streamlined logistics, and reduced lead times,” says Weinberg.

MSI ExpressStrategic Partner in Contract Manufacturing and Packaging

Many brands enter partnerships with manufacturers expecting a simple exchange: specifications are provided, production begins, and products roll off the assembly line. But MSI Express challenges this conventional model by asking deeper, more strategic questions:

1. Can the product be manufactured closer to its final distribution points?

2. Are there ways to adjust the formulation or packaging to save costs without compromising quality?

3. Could automation be leveraged to improve efficiency without requiring a massive upfront investment?

These considerations set MSI Express apart, making it a true extension of the brands it partners with rather than just another supplier.

“Customers come to us because they trust us to address their needs”

The Power of Strategic Manufacturing

Manufacturing is no longer just about producing goods at scale. In today’s competitive market, it must be done intelligently, efficiently, and with a keen eye on the broader supply chain. MSI Express understands that costs don’t just stem from production itself - they arise from transportation, warehousing, material waste, and logistical inefficiencies.

Take, for example, a food brand which was struggling with high freight costs because its production facility was located in the Northeast while its biggest markets were in the Midwest and West Coast. MSI Express analyzed the situation and proposed a multi-facility approach, shifting a portion of production to strategically located plants. This significantly reduced shipping costs and delivery times, resulting not just in financial savings but also in faster product availability, fewer out-of-stock situations, and improved retailer relationships.

This ability to optimize manufacturing and logistics holistically is one of MSI Express’s key

differentiators. Instead of simply taking orders and producing goods, the company deeply examines a brand’s operational model, finding ways to improve efficiency at every stage of the supply chain.

“Customers come to us because they trust us to address their needs - whether related to supply, quality, pricing, or introducing new products. Our goal is to consistently deliver effective solutions and be the trusted producer of their products. Excellence in providing solutions is at the core of what we do,” says Weinberg.

Ensuring Quality Without Compromise

MSI Express’ success has been attributed to our core principals: safety, quality, and productivity. MSI Express places a strong emphasis on quality control and food safety, operating GFSI-certified facilities that meet some of the strictest industry standards. Rather than reacting to quality issues after they arise, the company employs real-time quality monitoring systems to catch potential problems before they impact production.

For brands in highly regulated industries such as health and wellness, supplements, and pet food, rigorous quality assurance is non-negotiable. MSI Express doesn’t just meet regulatory requirements - it exceeds them, ensuring that every product leaving its facilities is safe, consistent, and ready for market success.

A True Partnership for Long-Term Success

Looking ahead, MSI Express remains proactive, collaborating with clients to identify growth opportunities - whether through capacity expansion, new product development, or line extensions. The company’s goal is to align with customers’ long-term plans, ensuring it has the capacity and innovation needed to support future success.

MSI Express continues to set the standard for what a modern contract manufacturer should be - flexible, innovative, and relentlessly committed to delivering value.

marketing@msiexpress.com www.msiexpress.com

Charles Weinberg, CEO, MSI Express

The company partnered with OMP and Kinaxis in 2023 and 2024, respectively, which occurred after many of Nulogy’s FMCG customers wanted better visibility of their supply chain base and therefore needed more connected planning capabilities.

As a result, Nulogy launched its Connected Planning strategy across all departments, functions, and external partners.

This acts as a key building block for end-to-end supply chain orchestration, which is critical to achieving the balance between meeting the demands of customers and needs of stakeholders.

Orchestration through the deployment of technology helps users make real-time, outcomebased decisions, paving the way for the future of supply chain and reducing their impact on the planet.

“Let’s not be a mile wide and an inch deep. By working together, we can figure out what we’re really good at and then cooperate and collaborate to solve problems for our customers in a way that is

easy for them to deploy.

“This is the journey we are on, and Connected Planning is a big part of that,” Barnhart insights.

MASTERS OF THE SUPPLY CHAIN

Nulogy has a wealth of additional technology and implementation partners that are utilized in a number of ways.

For example, the company works with Snowflake for joint development and implementation of technology solutions, harnessing their rich industry knowledge.

“Historically, Nulogy has always done its own implementation, but now, as we expand our portfolio and product offerings, we are actively engaged in recruiting implementation partners to help us scale and engage industries never served before,” Barnhart states.

By working with partners that are

“RATHER THAN QUESTIONING HOW TO DEPLOY AI EFFECTIVELY, WE ASK WHAT THE PROBLEM IS AND WHAT DATA AND AI WE HAVE AVAILABLE TO SOLVE IT”

– CHRISTINE BARNHART, CHIEF INDUSTRY AND ECOSYSTEM OFFICER, NULOGY

embedded in industries the company serves, it can deliver not just the right capabilities but also the best forms of implementation to its customers.

In addition, the creation of Barnhart’s role as Chief Industry and Ecosystem Officer has become the cornerstone of Nulogy’s supply chain strategy, working with key players in the industry such as Gartner, Supply Chain Leaders in Action, and the Association of Supply Chain Management, alongside other masters of the supply chain.

“I work with industry partners and really rich supply chain thought leaders, as well as technology and alliance partners, bringing them all together in an ecosystem to determine what’s happening in the market and how best to solve problems,” Barnhart tells us.

FORWARD-THINKING INVESTMENTS

In line with global supply chain evolutions, Nulogy is exploring the vast potential of artificial intelligence (AI) and how it can be used in the future of supply chain management.

“Rather than questioning how to deploy AI effectively, we ask what the problem is and what data and AI we have available to solve it,” Barnhart comments.

With this in mind, Nulogy is developing new capabilities, set to launch later this year, which will better leverage 20 years of historical data as well as real-time information to make better recommendations and prescriptions.

“This will allow us to confidently advise clients on how best to utilize their data to make better decisions every day.

“It will also help reduce waste and labor time while optimizing production and the cost of goods, ultimately satisfying the customer to the best of our ability.”

As Nulogy navigates the future of the North American supply chain, it hopes to expand into new, more discrete industries and verticals, particularly with its Smart Factory Solution.

Market expansion and the deepening of partnerships are also key priorities going forward.

“A big focus for us is the expansion into other parts of Europe. We have a pretty good footprint in the UK, but we believe that we can help broaden the sphere of Europe and Latin America, making geographic expansion a key pillar for the company,” Barnhart concludes.

Tel: +1 (416) 204 0427 info@nulogy.com nulogy.com

LOGISTICS DONE RIGHT

Offering both traditional and e-commerce logistics, JP Logistics provides clients with a supply chain model customized exclusively for their businesses. John O’Neill, President, and Paul Goodwin, Vice President, tell us more about the company’s origins and plans for an expansive future

Writer: Lauren Kania | Project Manager: Poppi Burke

With 40 years of experience,

JP Logistics (JPL) doesn’t just anticipate clients’ logistics needs; it knows what it takes to understand businesses and industries inside and out.

Established in 1985 as a distribution center for major Canadian retailers, JPL quickly found success, expanding its offerings after customers requested additional services due to its outstanding abilities and prices.

Today, there is no job too big or too small; rather, it is about the relationships formed with clients. JPL is committed to taking care of all its customers’ logistics needs and acting as a valued partner to help streamline and manage operations with ease.

“We have grown through the decades with the mentality that a one-pallet client can turn into a 1,000-pallet client,” opens John O’Neill, President.

“In essence, we are a thirdparty logistics (3PL) provider that rarely says no and, in turn, services many industries from cosmetics, recreational, and construction to

business-to-business (B2B) retail, business-to-consumer (B2C) e-commerce, and everything in between.”

JPL boasts an incredibly diverse client base, including building supplies for distributors, retail packaging for stores, retail goods sold in stores, and e-commerce items to be shipped to consumers – making it a true one-stop 3PL.

With major hubs in Toronto, Ontario; Dallas, Texas; and Los Angeles, California, alongside smaller facilities scattered across the US, the company has expanded across North America as well as Europe and Asia.

“Our growth has been predicated on relationships, key partnerships, and associations from within the industry,” details Paul Goodwin, Vice President.

“As the younger generation works and socializes differently, the challenge in our expansion will be adapting to new buyers who are much more informed. Previously, you’d educate your customer on best practices; today, however, the

customer tests your best practices to see if there is something better.”

UNPRECEDENTED EVOLUTION

CAN YOU TALK US THROUGH YOUR CUSTOMIZED SUPPLY CHAIN MODEL AND HOW IT ALLOWS CUSTOMERS TO DEVELOP COST-EFFECTIVE, EFFICIENT SUPPLY CHAINS?

John O’Neill, President: “Our new customers are well-versed in the logistics world. We’ve always said – and it’s more important now than ever – that JPL needs to fit into the customer’s box, rather than the other way round.

“Suffice to say, it’s our job once presented with the customer’s scope of work is to design and implement the most costeffective, efficient, and personalized solution using all the tools at our disposal.”

With over four decades of supply chain experience, JPL has seen the industry evolve rapidly.

“The progression and evolution of technology is mind-blowing. When we started, the latest innovation was a spreadsheet from Lotus 1-2-3, pre-dating Microsoft, and my portable computer weighed 24 pounds and had a green monitor,” entertains O’Neill.

“Now, we’re able to provide services to our customers in multiple facilities across North America and the globe through a single interface.”

The most recent challenges the company has faced have been some of the toughest ones in its history.

Notably, the aggressive increase in lease rates on the continent after the surge in demand during and

after the COVID-19 pandemic was disproportionate to what customers were accustomed to and what they –and JPL – could pass on.

However, the company has not let these hurdles intimidate it – rather, it is embracing the future head-on through the confident incorporation of new and emerging technologies.

“The opportunities that lie ahead will be achieved through implementing as much technology into our ecosystem as possible in order to reduce the need for manual work done by people,” insights O’Neill.

This ability to successfully utilize rapidly advancing technology will be critical for the company to stay on the cutting edge of the sector and remain the most efficient and reliable 3PL it can be – a feat it fully intends to emerge from victorious.

One of the technological opportunities JPL offers is its Warehouse

Management System (WMS), which is designed to maximize both workflows and visibility.

Receiving, storing, and shipping are all managed through WMS, with every facet of the logistics operation tracked from start to finish, allowing clients to see their operation in real-time.

FACING CHALLENGES WITH RESILIENCE

Currently, JPL is in the midst of developing a brand new 150,000-squarefoot building alongside investing a lot of capital in racking.

At the end of the COVID-19 pandemic, when many landlords and 3PLs thought there would be no end in sight to e-commerce, warehouse rental rates increased nearly threefold, causing myriad issues for companies looking to grow further.

“As our lease came up for renewal, we were faced with the most

JPL AT A GLANCE

Maximizing efficiencies at evey point across the supply chain, JP Logistics has proudly built a supply chain model exclusively designed to meet clients’ transportation, warehousing, and fulfillment needs, all supported by state-of-the-art technology to ensure communication, accuracy, and on-time delivery.

Read on to learn more about the company’s innovative history and expansive plans for the future.

challenging price increase we’ve ever seen in our many years of business,” informs Goodwin.

“We needed to face the challenge directly and figure out ways to make our new facility incredibly efficient to offset skyrocketing rental costs.”

The solution involved moving to a 40-foot building, obtaining taller racking, and finding new material handling equipment (MHE) to insert them in a manner that would maximize the company’s cubic square footage and minimize labor costs.

Having been in the new building for over a year now, JPL finds that new ideas and solutions present themselves regularly – so the work isn’t done as of yet.

“Nothing has been more difficult than the move; it has been a real test for us, but we’ve come out the other side stronger than ever,” details O’Neill.

In addition to the barriers faced with the new building, the company has demonstrated resilience in navigating other difficult industry challenges, such as the recent mail and port strikes.

JPL recognizes these occurrences are to be anticipated and that contingency plans must be in place to confidently and appropriately manage them.

“Once the rumors start that something disruptive may happen, we need to actively plan for it. We must be the solution provider, not part of the problem,” expands O’Neill.

IMPLEMENTING TOOLS FOR THE FUTURE

In order to meet the future of the supply chain industry with seamless fortitude, JPL is focusing on automation, integrating new technologies, and packaging.

“We are in the middle of implementing a new WMS that boasts an enterprise resource planning (ERP) component, which enables the information from WMS to automatically bill the customer for our services with no manual human intervention,” insights Goodwin.

JP Logistics doesn’t just talk the talk when it comes to its family-like atmosphere, it walks the walk. Have a look at how the company recently celebrated St. Patrick’s Day! Linkedin Post

Integrated Supply Chain Solutions

Phone: 732-333-3238 sales@bws-logistics.com www.bws-logistics.com

BWS Logistics is a non-asset based 3PL company offering comprehensive transportation and warehousing solutions across diverse industries. With over 50 years of combined logistics expertise, they provide full truckload logistics, crossdocking, white glove services, local delivery, specialized transport, and warehousing solutions. Their technology-driven approach ensures exceptional freight visibility through a user-friendly customer portal. From alcohol distribution to pharmaceuticals, retail, and manufacturing, BWS delivers customized supply chain management with a single point of contact for seamless operations.

CUT COSTS ENHANCE EFFICIENCY

“THE OPPORTUNITIES THAT LIE AHEAD WILL BE ACHIEVED THROUGH IMPLEMENTING AS MUCH TECHNOLOGY INTO OUR ECOSYSTEM AS POSSIBLE IN ORDER TO REDUCE THE NEED FOR MANUAL WORK DONE BY PEOPLE”

– JOHN O’NEILL, PRESIDENT, JP LOCISTICS

This updated WMS will also be integrated behind the scenes into the company’s Transportation Management System (TMS) shopping courier costs, providing clients with the best and most cost-efficient freight rates.

The productivity gained will be monumental, and every single department in the organization will be positively impacted by this update.

Equally, as JPL continues to grow, it is highlighting its valued and priceless employees.

“We are lucky to have so many amazing long-term employees

supporting our goals as a business. Our job is to change their mindset from JPL being a mom-and-pop warehouse to a company that needs more processes and procedures in place in order to find success. To that end, we went out and hired a person to create, implement, and oversee all company procedures from desk to dock,” details O’Neill.

Having started a family business with his parents, O’Neill is tasked with implementing this mental transition to being an international company which will prove important to morale and growth in the years to come.

Despite this progression, however, JPL is still prioritizing a familylike atmosphere that values each team member and fosters a work environment where passion meets purpose.

This example of true leadership creates an ecosystem of appreciation and respect, driving an innovative future.

“Expansion is always the goal, as there will never be a finish line. As my son – who now works for me, making this a three-generational company – always says, ‘dad will stop working when he is in a box!’” O’Neill gleefully concludes.

Tel: 905-949-0046 sales@jpent.com www.jpent.com

THE GATEWAY TO NEW MEXICO

Albuquerque International Sunport is on a mission is to provide a safe, authentic, and exceptional New Mexican experience that connects families, businesses, and cultures. We check in with Richard McCurley, Director of Aviation, for the full story

Writer: Ed Budds | Project Manager: Poppi Burke

The North American aviation industry finds itself in a fascinating phase of both rebirth and transformation.

“We’re currently witnessing a strong recovery from the COVID-19 pandemic, with passenger volumes sometimes now even surpassing pre-pandemic levels at many airports around the country,” introduces Richard McCurley, Director of Aviation at Albuquerque International Sunport (ABQ).

“There is a firm focus on efficiency,

sustainability, and modernization, making it a dynamic space to operate in.”

Known for its distinct southwestern architecture and spellbinding cultural décor, ABQ is New Mexico’s largest commercial airport, welcoming over five million passengers each year.

“It’s a combination of regional identity, comfort, and innovation that makes us stand out,” McCurley acclaims.

Boasting a world-class art collection, unique amenities, classic

New Mexican cuisine, and many local artisanal gifts, the impressive facility is served by eight major airlines including Delta, Southwest, United, American, Sun Country, Spirit, and JetBlue.

Serving as the true gateway to New Mexico, ABQ offers non-stop service between Albuquerque and more than 32 destinations, all with worldwide connectivity.

HOW WERE YOU FIRST INTRODUCED TO THE AVIATION INDUSTRY?

Richard McCurley, Director of Aviation: “I had an opportunity to join the Houston Airport System (HAS) while going to college and immediately fell in love with the industry.

“My best memory was my first day of being certified to inspect the airfield and watching two Harrier jets coming in staggered, slowing down over the runway, and vertically landing using their thrust. I knew then that this was the career I wanted to be a part of.

“I have been in the aviation industry over 35 years – 29 with the HAS, one with the Rhode Island Airport Corporation as Chief of Staff, Acting Senior Vice President, and Vice President of Operations, and I have currently been working with ABQ for five years, half of which as Director of Aviation.”

From the moment visitors arrive, they are instantly immersed in the authentic spirit of New Mexico.

SUPERB SERVICE

As part of ABQ’s $90 million once-ina-generation terminal renovation, a complete revamp of the facility’s food and beverage options is underway, aiming to reflect the local food scene alongside new retail offerings with a focus on New Mexican-made products.

“What truly sets ABQ apart is its unique sense of place. We’re not just an airport – we’re a window into New Mexico’s rich culture, history, and natural beauty. From the adobeinspired architecture and beams to the local art displayed throughout the terminal, every detail reflects the spirit of the land of enchantment,” McCurley prides.

“However, the appeal is more than just aesthetics. ABQ is known for its warm, welcoming atmosphere

and exceptional customer service as we strive to make travel feel more personal.

“On the operations side, we are extremely proud of our efficiency and accessibility. We offer a smooth, less congested experience compared to many larger airports,” he adds.

SUSTAINABILITY AND CONNECTIVITY

Always looking to be forwardthinking, ABQ is now committed to being as sustainable as possible.

“At present, we are actively investing in green initiatives such as electrifying our fleet and working toward ambitious carbon reduction goals,” explains McCurley.

“In 2023, we earned our Level 1 Airport Carbon Accreditation (ACA). This is globally recognized, with 27 airports in North America currently accredited at Level 1.”

This effort required ABQ to establish a baseline greenhouse gas

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(GHG) emissions inventory as well as publicly posting a new carbon policy statement.

“Developing the GHG emissions inventory involved extensive research into our utility usage, including electric, natural gas, generator, and boiler consumptions along with several other facility operations.”

ABQ also remains deeply committed to enhancing connectivity and providing more travel choices for its passengers.

“We’re pursuing new routes and partnerships to broaden our networks and make travel more accessible for everyone,” McCurley tells us.

“Additionally, we’re leveraging

innovative tools such as the Where We Fly interactive route map to help travelers explore and plan their journeys more efficiently.”

With traffic volumes climbing steadily, the facility will also direct a key focus on both efficiency and safety.

“We will continue investing in infrastructure upgrades, modernizing our technology platforms, and improving the passenger experience,” McCurley concludes joyfully.

www.abqsunport.com

ABQ ROUTE MAP

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As manufacturing organizations worldwide confront unprecedented change, embracing technological innovations and incorporating critical environmental sustainability agendas, now more than ever is the time to showcase the strides being taken in this dynamic sector.

A multi-channel brand, Manufacturing Outlook brings you the positive developments driven by organizations across the global manufacturing industry through its various platforms.

Discover exclusive content distributed through its website, online magazine, social media campaigns and digital dispatches, delivered straight to your inbox with a bi-weekly newsletter.

Through these compelling media channels, Manufacturing Outlook will continue to foreground the movers and shakers of the industry.

To participate as a featured company and join us in this exciting endeavor, contact one of our Project Managers today.

SIT IN STYLE

Morbern creates innovative vinyl upholstery fabric solutions with a long-term focus on sustainability, digital transformation, and market expansion. We take a seat with President, Eric Lamontagne

Writer: Jack Salter | Project Manager: Michael Sommerfield

Established in 1965, this year marks the 60th anniversary of Morbern, North America’s leading designer and manufacturer of decorative vinyl upholstery fabrics.

The Canadian company creates innovative vinyls for a wide variety of industries, including automotive, trucking, healthcare, marine, hospitality, and more.

This cross-sector reach allows Morbern to share learnings across industries, strengthening its product development capabilities.

“The quality of what we make and our ability to develop solutionfocused products are our strengths. We don’t produce seats – we produce the material that we offer to companies making seats for all these markets,” opens Eric Lamontagne, President.

“Our products are used for pretty much everything we sit on, whether it’s chairs for an office, airport, cinema, cruise ship, boat, jet ski, recreational vehicle (RV), car, or truck.”

Morbern’s head office in Cornwall,

Ontario is complemented by plants in Montréal, Québec and High Point, North Carolina.

Together, these locations form a vertically integrated operation, producing Morbern’s vinyl fabric solutions from end to end.

LONG-TERM OUTLOOK

As a family-owned company, the longterm outlook is extremely important to Morbern, prioritized above shortterm gains for shareholders.

“When we make decisions, the long term is the most important criterion

because there are no external shareholders,” emphasizes Lamontagne.

“That reflects our credibility in the market with customers because that’s what they want. When we supply material to a customer for decades, they rely on our stability, quality, and ability to supply.

“We’re in the middle of a supply chain where we transform raw materials into finished products. If we stop supplying, the impact on our clients can be significant,” he adds.

CEO, Mark Bloomfield, represents the second generation of the Bloomfield family to run the company, whose ability to retain many employees for over 40 years and make quick decisions stems directly from this family ownership. Jake Bloomfield, the third-generation rising star, did not fall far from the tree.

Lamontagne works directly with Morbern ownership on a day-to-day basis, ensuring close collaboration and togetherness.

“It’s not like a group of investors are sitting in an office somewhere. I find it interesting and very rewarding to work in the kind of environment where decisions are made quickly and always for the long-term benefit,” he adds.

Morbern was named one of Canada’s Best Managed Companies in 2020 and 2021, acknowledging the organization’s dedication to innovative, world-class business practices.

SUSTAINABLE SEATS

Last year, Morbern invited top leadership – including Mark – to join its Green Council.

The council meets monthly to define sustainability strategies and objectives across product development, manufacturing, and materials.

“It’s very interesting what can come up from these meetings because it’s a multidisciplinary audience where

HOW DID YOU END UP IN YOUR CURRENT POSITION AT MORBERN?

ERIC LAMONTAGNE, PRESIDENT:

“When I was a kid, I always enjoyed figuring out how things are made and how they work. I was also interested in aviation, so I had two choices from there – either becoming an engineer or a pilot.

“I became an engineer, so I’ve always been involved in manufacturing processes. The first part of my career was in composite manufacturing; I managed and developed different operations in Canada, the US, and China.

“In 2017, I was contacted by Morbern to lead their operations and become President, so I made that change after a long career in composite manufacturing.

“Morbern is a beautiful local manufacturing company very close to where I live, so that attracted me.”

everybody has their say and we generate exciting ideas for sustainable products,” says Lamontagne.

“The demand for these products is getting bigger and bigger, which is very exciting. I’m proud to be part of the Green Council, and I’m certain Morbern is a leader in sustainable vinyl-coated fabric manufacturing.”

Morbern’s products are designed not only to meet client needs but also minimize environmental impact.

As such, the company is committed

to sustainability in all areas and ISO 14001-certified, with an Environmental Management System (EMS) that governs how it addresses its environmental responsibilities.

“We’re very proud of developing this EMS to remain a good corporate citizen and focus on continuous improvement of the environmental aspects of the business,” notes Lamontagne.

Morbern focuses on everything from reducing waste and

using bio-based materials to sourcing renewable energy like hydroelectricity.

“Every time we improve a process in the plant or add new equipment, we focus on using electrical energy instead of gas. Today, 100 percent of the electricity we consume at our plant now comes from hydroelectricity,” he informs us.

Morbern also takes steps to increase carbon neutrality and reduce greenhouse gas (GHG) emissions

– making sustainability a core principle of the business.

By embedding it into operations, the company is building a better future for customers, employees, and the planet.

QUEST FOR DIGITAL TRANSFORMATION

Along with prioritizing sustainability, there has been a large focus on digital transformation at Morbern over the last few years.

“THE QUALITY OF WHAT WE MAKE AND OUR ABILITY TO DEVELOP SOLUTION-FOCUSED PRODUCTS ARE OUR STRENGTHS. WE DON’T PRODUCE SEATS – WE PRODUCE THE MATERIAL THAT WE OFFER TO COMPANIES MAKING SEATS FOR ALL THESE MARKETS”

– ERIC LAMONTAGNE, PRESIDENT, MORBERN

After six decades of operations, several legacy processes required updating and many long-standing employees were accustomed to traditional methods.

Morbern has therefore embraced change and is currently implementing Microsoft Dynamics 365 as its new enterprise resource planning (ERP) system.

“We’re in the implementation phase right now, and this will support our quest for digital transformation going forward,” affirms Lamontagne.

SAFETY, QUALITY, CAPACITY

“We have three priorities at Morbern, which are in a specific order. The first is safety, the second is quality, and the third is capacity.

“When we make a decision in the plant, they are in that order. For example, you can’t try to produce faster by increasing safety risks, and you shouldn’t focus on increasing output but producing low-quality products.

“It’s like a triangle, but they’re stacked on top of each other. We keep repeating and focusing on these things in the plant, and I think it serves us quite well.

“That’s why we’re a safe place to work and make quality products at a competitive price.”

- Eric Lamontagne, President

Global Certifications and Quality Assurance

B.T.F adheres to stringent international standards, holding certifications such as:

- IATF 16949 (Automotive Quality Management)

- GRS 4.0 (Global Recycled Standard)

- ISO 14001(Environmental Management)

- ISO 45001(Occupational Health and Safety)

- ISO 50001 (Energy Management)

- ISO 27001 (Information Security).

- ISO 14097:2018 (Carbon Footprint Certification)

- Regular Knitted Leather Substrate: 4.48 kg CO2e/kg

- Recycled Leather Substrate: 2.86kg CO2e/kg (50% reduction vs. conventional PET).

Ultra-thin PU leather base fabric

3C Electric Fabric

As well as digital transformation, product development is another priority target for Morbern in order to provide the market with appealing, high-value offerings.

It is also heavily focusing on expansion outside of North America, with the company committed to developing its presence across Europe.

Last year, its Morbern Europe subsidiary celebrated a significant milestone with its 10th anniversary on the continent, where its products have had to be adapted to European market requirements.

The company started its European sales operations in 2014, underpinned by a dedicated warehousing and logistics platform in Amsterdam, which relocated to Belgium in 2022.

From there, over 500 stockkeeping units (SKUs) are sold through a wide distributor network and shipped daily across Europe and beyond.

Morbern’s enthusiasm for developing innovative products is therefore supported by incredible teams of people on both sides of the Atlantic Ocean.

“We love North America, and it’s a very good market for Morbern, but Europe is also an important focus.

“We’re growing very well over there, so I would say market diversification is very important,” Lamontagne closes.

Polyrol is a leader in manufacturing durable paper tubes and cores tailored to meet the diverse needs of industries. With its expertise, the company ensures high-quality products that adhere to the strictest standards. In collaboration with its partners, Corrupal - specialists in cardboard packaging, and Manubois - experts in wooden solutions, Polyrol delivers a comprehensive and innovative range of packaging solutions.

TOP-TIER TARP

Renowned throughout the transportation industry for its advanced tarp system manufacturing, Aero Industries boasts a rich legacy and illustrious history. John Rodgers, Vice President of Operations, provides insight into the legendary company

Writer: Rachel Carr | Project Manager: Michael Sommerfield

John Rodgers, Vice President of Operations

In 1944, innovative tarp systems and trucking accessory manufacturer Aero Industries opened its doors, originally as Aero Canvas Products.

Founded by Paul Tuerk after a brush with death, ingenuity and persistence in the face of adversity have come to define the company.

Indeed, the tarp industry would have been a very different space if Paul had boarded the RMS Titanic in 1912, which was initially planned as part of his voyage to emigrate from Germany to the US.

Fortunately, a late train interrupted the journey, allowing Paul to form Aero Industries, which has been granted over 100 patents to date.

“Many of our design ideas come from customer requests and their

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confidence in our ability to solve engineering problems,” introduces John Rodgers, Vice President of Operations.

To establish itself as an innovative industry leader in the competitive manufacturing market, Aero Industries has demonstrated a remarkable ability to think creatively with new materials, design breakthroughs, and cutting-edge patents.

Beginning in the lingerie business during the Great Depression, Paul was determined to provide for his family. This drive led him to Indiana, where he bootstrapped his business while working at Hoosier Tarpaulin, manufacturing army tents.

His experience in fitting lingerie

proved valuable for his next venture, selling customized tarps. The early logic was simple – “if Paul could fit a woman, he could fit a truck.”

Today, Aero Industries employs 215 people across Indiana, Ohio, Nebraska, and Oklahoma, operating in the dump, flatbed, agriculture, refuse, and work truck sectors.

After overcoming many obstacles, the company is now in its third generation of ownership by the Tuerk family.

A LEGACY OF LONGEVITY

Last year, Aero Industries celebrated its 80th anniversary, a testament to the company’s resilience which is rooted in family values.

Built on a foundation of community,

Aero Industries has made a lasting impact on generations of employees and customers.

Fortunately, an entrepreneurial spirit is embedded in the Tuerk family’s DNA, allowing the company to continue innovating to this day.

“We celebrated the anniversary at all our locations, hosting cookouts, games, and team activities. We also marked our packaging and labelling with ‘80’ and ‘1944-2024’ logos to communicate the event with our customers,” Rodgers enthuses.

The company has introduced significant innovations throughout its history. As an industry leader, it developed the Neoprene-Hypalon Tarp in the 1950s, replacing traditional canvas and vinyl tarps.

“OUR REPUTATION IN THE INDUSTRY IS FOR PRODUCTS THAT OUTLAST THE COMPETITION AND QUALITY THAT IS SUPERIOR”

– JOHN RODGERS, VICE PRESIDENT OF OPERATIONS, AERO INDUSTRIES

In the 1960s, other major innovations were introduced, starting with the One-Minute Roll-Away Tarp, followed by the Shortie Roll Tarp.

“Of special note is Aero Industries’ pioneering rolling tarp system, the Conestoga,” he acknowledges.

The Conestoga has long been one of the company’s top products. However, in the late 1990s, it faced challenges related to the width of the tarping systems.

After a demanding four-year effort by the Aero Industries team, led by Paul’s grandson, Jim Tuerk, the issue was resolved in conjunction with new regulations that benefited the entire US trucking industry.

Looking ahead to the next 80 years, Aero Industries has a guiding mission and an ambitious vision that will further solidify its position at the forefront of the industry.

A Model Supplier

Leaders in the burgeoning North American fastener sector, Crown Screw & Bolt has grown from humble beginnings to become a trusted supplier of bolts, nuts, washers, and more

Crown Screw & Bolt (Crown) has evolved over the last 50 years to diligently meet the needs of a vast range of industries, including construction, automotive, aerospace, manufacturing, and many more.

In fact, the North American fastener industry has experienced substantial levels of growth, driven by the upward trajectory of key end-user industries and is expected to be worth over $25 billion by 2030.

In this context, the company understands its customers’ diverse requirements in an evolving sector, having come from humble beginnings and adhering to a simple philosophy ever since: ‘Work hard for your customers and offer the best services available’.

Moreover, thanks to a steadfast dedication to industry requirements, Crown has garnered an outstanding reputation for its second-to-none products, best-in-class technical assistance, and most competitive pricing in the market.

Its expert ability to serve customers stems from a worldwide network of supply partnerships, highly comprehensive inventory, professional sales team, and an all-encompassing commitment to excellence, which each help the company stand out in a saturated field.

ONE-STOP SOURCE

Crown boasts a diverse fastener inventory and unsurpassed product availability for its customers, providing them with everything they need to get the job done.

Namely, it is the go-to supplier for all types of nuts, bolts, washers, screws, pins, and specialty fasteners, available in both metric and imperial measurements.

Additionally, Crown also supplies standard and custom brackets, clamps, fittings, metal stampings, and extruded products, offering personal attention to customers’ fastener needs.

The company promotes both quantity and quality, stocking world-class brands in its inventory to guarantee the best solutions for businesses across the US.

CUSTOMIZED AND SPEEDY SHIPPING

Delivering an unmatched repertoire of products across the country, Crown’s central distribution facility in Indiana – situated at the crossroads of the US – offers fast and easy shipping to every corner of the nation. The company is committed to maintaining a dynamic and world-class delivery fleet, which guarantees the efficient and reliable delivery of products.

Crown also offers custom packaging and bin stocking services to ensure orders arrive safely in the hands of customers, further guaranteed by the highly accurate packaging and labelling of all products according to strict customer specifications.

The company’s delivery services also extend to end user assembly assortment and the option to have items sent bagged or boxed, thus optimizing the entire delivery process. Crown’s customers can also rest assured that purchased items are of the highest quality, as the entirety of the company’s product list ardently meets industry standards and is ISO 9001:2000 certified.

Crown’s product lines

Top-of-the-range companies that Crown has in its inventory include but are not limited to:

• Rotor Clip/Clamp

• Tinnerman

• Oetiker

• Allen

• Universal Metal Products

• E-Z LOK

• Engineered Components Company (ECC)

• Avdel Cherry Textron

• Huck® Fastening

• DimcoGray

• RAF Electronic Hardware

• Holo-Krome

The company also offers the Fastener Locator – an easy-to-use online tool that lets businesses find the best product to fit their needs.

After customers complete a short form to describe what they are looking for, Crown’s experienced team conduct a thorough search of their nationwide supply chain to find the most suitable product, before getting in touch with the customer with the best price and availability.

As such, this unique tool grants customers access the best of what the US fastener industry has to offer, all at the click of a button!

Evidently, customers can rely on Crown to provide the best solution as quick as possible.

CROWN SYSTEM BUYING

Crown additionally provides guidance and support with its turnkey Crown System Buying option, which offers each client endto-end and highly personalized services. Through the system, the company is able to make a note of customers’ buying patterns,

which are then closely analysed by professional sales personnel.

As a result, Crown can compile a list of products that it thinks would be useful for meeting future challenges. Such items are subsequently stocked in the company’s warehouse, ready to deliver to customers at a moment’s notice.

This unparalleled service alleviates many logistics and warehouse obstacles for customers. For instance, it greatly reduces the burdens of limited inventory space whilst maintaining areas for working capital, therefore allowing businesses to focus more on what matters.

On top of this, Crown System Buying eliminates waiting times for specialist products and large-scale orders, further reducing stress for customers and fostering a more pleasant buying experience.

Most significantly, the service helps facilitate future planning opportunities by preempting challenges and providing advanced solutions.

Businesses can make the most of this allencompassing service by selecting Crown System Buying at the website checkout, creating an easy shopping experience.

A HIGHLY EXPERIENCED TEAM

Crown’s success is built on an encouraging family culture, as its employees strive every day to promote the quality nature of its products through a close-knit workforce. Indeed, the company’s experienced team work for their customers, offering an

Crown’s nuts and bolts

Nuts:

• Acorn nuts

• Cap nuts

• Flexloc nuts

• Hex nuts

• Heavy hex nuts

• Jam nuts

Bolts:

• Anchor bolts –concrete and foundation

• Askew head bolts

– Grades 1 and 2

• Castle nuts

• Coupling nuts

• KEP nuts

• Left-handed nuts

• Machine-screw nuts

• Locking nuts

• Pal nuts

• Security locknuts

• Serrated flange nuts

• Structural nuts

• Square nuts

• T-slot nuts

• Tinnerman nuts

• Weld nuts

• Wing nuts

• Plow bolts

• Eye bolts

• Cap screws

• Hexagonal flange bolts

attentive and personal service to ensure that every obstacle is overcome.

Its highly vigilant team of professionals are on call around the clock to provide each customer with a complete service, regardless of its complexity.

By liaising directly with each customer, businesses across the US have easy access to the company’s extensive inventory. In addition, Crown can provide guidance and pricing quickly and efficiently without timewasting follow-up calls.

Furthermore, the sales team can be trusted to provide the best and most up-to-date advice on the latest developments in the

• Hex machine bolts

• Lag bolts

• Structural bolts

• Square head bolts

• T-slot bolts

• Tap bolts

• Spring toggle bolts

fastener industry thanks to a diversified pool of experience and the full range of merchandise at their disposal.

This specialist know-how permits them to inform customers of fluctuating product prices and advise customers on any potential changes that may affect their business.

As such, the Crown team works hard to exceed customer expectations, meeting the fastener needs of the nation.

“Our mission is to provide innovative and quality solutions that enhance the lives of customers and employees; our vision is that Aero Industries’ transportation accessories and tarp systems are the solution above anything else; and finally, our values are that we innovate and persevere as we create and grow relationships while continuing to build our legacy.

“What differentiates us from our competitors is our people and the relationships we have both internally and externally,” expresses Rodgers.

PIONEERING PRODUCTS AND EVOLVING EQUIPMENT

Aero Industries boasts state-ofthe-art facilities and a top-tier team that contributes to the innovative products it has developed over the years.

“Our reputation in the industry is for products that outlast the competition and quality that is superior,” Rodgers prides.

The recent projects undertaken by the company provide clear evidence of its innovation. In 2021, the design of the Crank-N-Go system was updated

and rebranded as the Aero TopGlide. This new version combines advanced drive cable and bow-end technology with a pleat system that has been reimagined and re-engineered to meet industry demands, ensuring reliable movement of the bow and tarp.

The AeroForce ROC 700 series, meanwhile, addresses the need for a lightweight roll-off container cover system suitable for Class 4 and 5 chassis. Additionally, the enhanced slide design improves serviceability and maintenance.

AERO INDUSTRIES’ HISTORY AND HERITAGE

1900S – 30S – Paul journeyed from Germany to New York and later Illinois. While living in Chicago, he married Viols Mueller and started a family. In 1939, he went to work for Hoosier Tarpaulin & Canvas Goods Co., which changed the course of his life.

1940S – 50S – Aero Canvas Products opened and, with successful sales leading to continuous growth, introduced rubberized tarps.

1960S – 70S – The company introduced the aluminum stake side kit and the use of vinyl tarps. It also opened a manufacturing and installation facility in Omaha, Nebraska, and the first Side-to-Side Roll Tarp was developed.

1980S – 90S – Aero Industries launches the first cable tarp system in the US – the Crank-N-Go – along with launching the Easy Cover, which is the industry’s leading front-to-rear flip tarp system and introducing the first rolling tarp system – the legendary Conestoga.

2000S – 10S – The SideKick 2 is developed, and the Conestoga 2, the industry’s most advanced rolling tarp system, is launched. The company also introduced StorMor storage boxes.

TODAY – Aero Industries is still growing and innovating, instilling a deep sense of pride in those committed to its future.

“We are very fortunate to have excellent relations with our customers, and we have found a few key opportunities to provide some significant product improvements for 2025 to our flatbed accessories products.

“In addition to product improvements, we have seen a consistent increase in demand for our AeroForce F2B and S2S products, so much so that we are now expanding production into a second facility to support growing customer demand,” shares Rodgers.

AERO’S DYNAMICS

Aero Industries has built a strong reputation over the past eight

“MANY OF OUR DESIGN IDEAS COME FROM CUSTOMER REQUESTS AND THEIR CONFIDENCE IN OUR ABILITY TO SOLVE ENGINEERING PROBLEMS”

– JOHN RODGERS, VICE PRESIDENT OF OPERATIONS, AERO

INDUSTRIES

decades, recognizing that its employees, customers, and suppliers contribute significantly to its success.

“The culture here is special; we genuinely care about and look after each

other. I like to say – “we get to do this!” – which means that we are blessed to be able to come to work at a place like Aero Industries alongside fantastic team members,” Rodgers prides.

Supplier relationships are also vital for smaller companies such as Aero Industries, whose supply chain has a mix of centralized and decentralized elements.

“With Indianapolis being our primary production location, components and assemblies are distributed to our Nebraska, Ohio, and Oklahoma sites for installation, where we have some of their own established product-specific supply chains.

“We are reliant on a handful of international suppliers for fabrics, motors, castings, and extrusions to support us. We also have several

local supplier partners for polishing, printing, painting, and more, with whom we have had long-standing relationships.”

As Aero Industries continues to innovate and introduce new products to the market, the company seeks new opportunities while overcoming challenges – a mindset it was built on and will sustain for decades to come.

“The flatbed industry is currently in a recession, while dump products remain stable. Our focus during this time is to grow our market share by expanding into adjacent regional markets, playing offense against our competitors, and improving service

and delivery,” finishes Rodgers. Despite the challenges the market may present, Aero Industries will boldly forge ahead as a leader in innovation and excellence, poised to embrace the next chapter in its story.

Tel: 800 535 9545

info@aeroindustries.com www.aeroindustries.com

LEADERS IN AN EVOLVING ELECTRODE INDUSTRY

In a world marked by trade tensions and economic uncertainty, Resonac Graphite Business Unit is redefining its approach to sustainability, innovation, and customer partnerships. Tim Saxon, CMO, reflects on the current challenges as we revisit the company

Writer: Rachel Carr | Project Manager: Nicholas Kernan

Today’s headlines are filled with discussions about tariffs and trade wars, making the future of global commerce a topic of widespread concern.

We reconnect with Resonac Graphite Business Unit (RGBU) to explore how these developments have affected the company since we last spoke a year ago.

“Regardless of the outcomes in the current trade discussions, I believe this period will have a lasting impact on how businesses think about their suppliers, operations, and customers in the future,” introduces Tim Saxon, CMO.

The last year has been challenging for the graphite electrode (GE) industry, with most major competitors finishing 2024 in a financial deficit, and worryingly, Q1 2025 has not seen much improvement.

“Much like the steel producers we serve, we operate in an industry where China manufactures over half of the world’s supply.

“With enough capacity to meet its domestic needs four times over, China exports its ‘subsidized overcapacity’ to other global markets. This puts significant downward pressure on domestic pricing and harms the local suppliers and regions where they

operate,” Saxon points out.

Fortunately, various government and trade organizations have begun understanding the need for a healthy domestic electrode industry, as demonstrated by tariffs and anti-dumping duties on Chinese electrodes in the European Union (EU), US, and Japan, which just announced their preliminary duties in February this year.

“80 percent and 75 percent of the total spend of our Japanese and US electrode plants stayed inside the respective countries. These funds will support domestic energy suppliers, local and regional governments in

the form of taxes, domestic workers, and the communities where they live,” Saxon explains.

EVER-EVOLVING ELECTRODES

As with all industries, the GE market is continuously evolving, and RGBU primarily services customers who use electric arc furnaces (EAFs) to melt scrap steel into new products, creating 75 percent less carbon dioxide emissions than the traditional blast furnace method of steel production.

One of the many advantages of an EAF is its flexibility and agility. Depending on customer orderbooks,

the furnace can run to maximize production volumes or run to maximize efficiency and minimize energy consumption.

“We are very excited to be a critical part of the circular economy, in that our electrodes are essential for this type of steel recycling. It is widely agreed that the future is bright for the EAF industry, and we are glad to be partners with electric steelmakers worldwide,” Saxon enthuses.

A GE is needed to make every ton of EAF steel, and the product is becoming increasingly commoditized. This is the primary contributor to the current global challenge of balancing

supply and demand.

“We are optimistic that the proper authorities are addressing those challenges in places where they are needed most.

“Regardless of the outcomes in trade cases or geopolitical conflicts, we understand our responsibility is to be innovative and continuously add value to our customers’ operations. Like many industries, we believe future success in the steel and GE business is moving toward digitalization and value-added services,” he acknowledges.

Though the electrode is an essential part of melting steel, it is

“OUR EMPLOYEES ARE OUR FOUNDATION, AND WE ARE COMMITTED TO FOSTERING A SAFE, SUPPORTIVE WORKPLACE FOR THEIR GROWTH. ESG IS NOT JUST PART OF OUR STRATEGY; IT IS OUR STRATEGY”

– TIM SAXON, CMO, RESONAC GRAPHITE BUSINESS UNIT

just one instrument in the orchestra that makes up the symphony of an EAF operation. The electrode’s performance is impacted by how the furnace operates, which is ultimately determined by the customer’s needs.

A SYMBIOTIC SYMPHONY

By acquiring AMI Automation (AMI), RGBU can help customers meet their business needs in real time through EAF optimization.

“This acts as a ‘digital conductor’ of the orchestra (the EAF) to achieve the optimum symphony (the EAF performance), with the electrode as the instrument,” Saxon analogizes.

When RGBU acquired AMI, many people viewed it as a paradox that a large, traditional electrode supplier would purchase an innovative technology company known for helping customers reduce their electrode consumption.

“We view our role as a way to serve our steelmaking partners better. As an electrode supplier for 80+ years, we have continually invested in R&D to manufacture the best products on the market. By utilizing AMI’s products and services, our customers can achieve peak performance from their EAF, including the electrode,” Saxon expresses.

“For decades, RGBU has manufactured premium GEs, but

their performance can be hindered by factors unrelated to the electrode in the furnace. Imagine a skilled, firstchair violinist playing a Stradivarius being drowned out by a novice in the back, honking on a cheap trumpet. The true quality of an electrode shines in a fully optimized EAF; thus, we see the RGBU and AMI partnership as a fusion of tradition and innovation.”

Within this partnership, RGBU can now work with customers in

NORTH AMERICA OUTLOOK: WHAT SIGNIFICANT PROJECTS IS RGBU CURRENTLY UNDERTAKING?

Tim Saxon, CMO: “For years, AMI has benefited from its AMITech Center (ATC) in Monterrey, Mexico, where engineers monitor customer furnace performance in real time. This 24/7 service has become integral to customers’ operations, often alerting them to issues before their internal teams do.

“AMI has officially opened an ATC in A Coruña, Spain to provide our global customer base with enhanced support from top EAF optimization engineers.

“Additionally, we’ve introduced AMITech Talks, which are customerfocused events aimed at optimizing the EAF steelmaking process through interactive workshops on cutting-edge technologies, with the inaugural talk scheduled for May 20th-21st in A Coruña. These efforts reflect our commitment to innovation and collaboration within the global electric steelmaking community.”

other areas such as employee safety, supply chain management, and decarbonization.

Through collaborating with RGBU, AMI has additionally developed digital tools designed to detect potential issues with the furnace and electrodes.

These early warning indicators not only allow the furnace crew to react and mitigate issues but also provide an opportunity to clear the furnace floor, ensuring the safety of operators.

TRANSITIONING TO A NEW MARKET

After laying out a prudent and measured approach, RGBU has entered the electric vehicle (EV) battery business through its pilot plant in Spain.

While the GE and EV battery industries rely on synthetic graphite, they have different views on global supply and demand. The latter in particular recognizes the strategic importance of graphite and is taking steps to reduce dependence on one

region.

The EU and US classify graphite as a critical mineral essential for modern technologies and national security. In contrast to the locally rooted global steel and GE industries, which have consolidated over decades with over half of production in China, the EV battery market has rapidly expanded due to surging demand for EVs and synthetic graphite.

“The early, long-term projections for EVs resembled a modern-day gold rush, and China had the resources, capacity, and economic environment that allowed it to become the dominant supplier, producing 97 percent of the world’s battery anode materials by 2018,” Saxon comments.

As the COVID-19 pandemic exacerbated geopolitical stability and supply chain resiliency, EV battery producers began diversifying their supplier base, particularly in the US and Europe, with the optimistic growth forecast suddenly leading to the same artificial gold rush in these regions.

“The projections for EVs have softened a bit, but at RGBU, we are not necessarily disappointed. We had a plan from the beginning and are taking a prudent, measured approach to that market. This softening could benefit us because we are not overleveraged while implementing our plan,” he reports.

GREEN AND CLEAN

As a Resonac company, RGBU prioritizes environmental considerations and decarbonization in its mission to “change society through the power of chemistry.”

“We harness the power of graphite to enhance societal well-being by enabling steel recycling with our GEs

A SPELLBINDING SUSTAINABILITY STORYBOOK

Recycling is Like Magic is a series of children’s books and educational materials designed to teach young minds about the importance and benefits of recycling metal. It aims to engage readers in eco-friendly practices to encourage them to make sustainability part of their daily routine.

“If you are interested in learning more about steel recycling, look out for the third book from the Recycling is Like Magic series. I’m told the main character, Ellie, and her friends are going to visit one of Nucor’s steel mills to learn more about remelting scrap steel. If you look closely, you might even see an RGBU GE!” Saxon informs us.

and supplying graphite for renewable energy storage in batteries,” urges Saxon.

It’s crucial for RGBU to differentiate between sustainability and decarbonization; the latter focuses on production processes and emissions, while the company highlights the significance of environmental, social, and governance (ESG) factors.

“Our employees are our foundation, and we are committed to fostering a safe, supportive workplace for their growth. ESG is not just part of our strategy; it is our strategy. We are dedicated to continuously improving, lowering our carbon footprint, and ensuring a resilient supply chain,” he highlights.

“Long before it was trendy, our plants in Austria and Japan utilized renewable energy from hydropower, and our facility in A Coruña, Spain invested in local wind energy.”

At the inaugural Global Steel Climate Council® Member Forum in Brussels, Belgium, discussions around green steel highlighted the need for clear definitions and the complexities

PROVIDING MOLDING SOLUTIONS FOR GROWING MARKETS

WHO WE ARE:

• Established in 1970 and headquartered in Cherryville, North Carolina.

• A family-owned and operated business with a strong emphasis on family values.

• Second-generation ownership since 2019.

• Recognized nationally and internationally as in industry leader in Expanded Polystyrene. (EPS) and Expanded Polypropylene (EPP) Technology.

• State-of the art EPS and EPP moulding facility.

WHAT WE DO:

Modern Polymers manufacture lightweight, durable, and energy-absorbing materials used for safety protection in automotive applications such as bumper assemblies, crash pads, and carpet inserts, as well as in child safety seats. We also produce customized packaging solutions tailored to precise customer specifications, offering nearly unlimited shapes and sizes. Our impactresistant packaging is designed to protect products with specific requirements for impact transfer.

of monetizing sustainable products.

“It’s evident that the future is green, yet the term is overused. Therefore, manufacturers must scrutinize investments carefully,” Saxon warns.

Indeed, while many support clean products, real investments require consumer willingness to contribute to the extra expense, or they just end up benefiting less responsible players.

“WE VIEW OUR ROLE AS A WAY TO SERVE OUR STEELMAKING PARTNERS BETTER. AS AN ELECTRODE SUPPLIER FOR 80+ YEARS, WE HAVE CONTINUALLY INVESTED IN R&D TO MANUFACTURE THE BEST PRODUCTS ON THE MARKET”

– TIM SAXON, CMO, RESONAC GRAPHITE BUSINESS UNIT

JFE Chemical Corporation

JFE Chemical Corporation is a supplier of coal chemical products, offering unique basic chemicals and various performance products. Our performance products include:

• Fine Chemicals (indene derivatives, fluorene derivatives, acenaphthylene, phenol derivatives, special olefin polyimide raw materials, polyimide varnish, special phenolic resins, benzoxazine, bismaleimide)

• Battery Materials (hard carbon, natural graphite anode materials, artificial graphite anode materials)

• Magnetic Materials (iron oxide powders, soft ferrite powders, ferrite cores)

• Thermoformable Composite Sheets (KP-Sheet)

4F JFE Kuramae Bldg., 2-17-4 Kuramae, Taito-ku, Tokyo 111-0051, Japan

Contact us: www.jfe-chem.com/en/contact

“Decarbonization is more of a regional than a global effort. We anticipate that supplying a GE with an Environmental Product Declaration (EPD) will soon be as standard as providing a safety data sheet, and RGBU is ready for this shift,” he states optimistically.

ENHANCING MARKET OPPORTUNITIES

An area where RGBU has wisely invested in its future is its Ridgeville location in the US, where a new, stateof-the-art GE machining line is set to be operational this summer.

This investment focused on the challenges of the US steel industry, hinging on the need for preciselymachined electrodes for new EAF furnaces.

“The project utilized US-made steel, ensuring the same customers using these electrodes to turn scrap steel into building materials were

involved in creating the structure that machines them,” Saxon observes.

Recognizing the complexities of modern EAF steelmaking and having the country’s newest advanced electrode machining line, alongside cutting-edge EAFs, will ensure RGBU remains the benchmark of the US steel industry.

“Considering the current state of our industry, our priorities for the coming year are straightforward. We aim to establish ourselves as a responsible and respected leader in the synthetic graphite sector,” he impassions.

“While factors such as critical mineral designations, regional outlooks, tariffs, anti-dumping duties, and unfair competition are relevant to our industry, it is essential to understand that these issues alone will not make us a true leader.”

With this in mind, RGBU is committed to being the supplier

of choice in synthetic graphite by delivering maximum value for its customers and aiding them in challenging business environments by striving to offer competitive products and services, ensuring sustainability and value in the marketplace.

“Looking ahead, we aim to keep our business sustainable for our colleagues, customers, suppliers, and stakeholders. This involves being economically, environmentally, and managerially sustainable while upholding our core values – these are our priorities for the future,” Saxon concludes.

www.graphite.resonac.com

EMBODYING THE EAGLE

Bringing high-performance and innovative catamarans to boating lovers across the world, Aquila Power Catamarans is one step ahead in the recreational marine sector. Lex Raas, President, highlights the company’s world-class offerings

Writer: Lucy Pilgrim | Project Manager: Michael Sommerfield

North America’s marine industry continues to be one of the most dynamic in the world.

Despite going through a period of success in the last five to six years, recent geopolitical events have caused the market to soften.

As the world’s foremost recreational power catamaran manufacturer, Aquila Power Catamarans (Aquila) understands these challenges but remains optimistic, consequently evolving to facilitate numerous exciting projects.

“We believe in the tremendous strength of the marine industry in North America, and Aquila is not holding back in bringing new models and technologies to the sector,” opens Lex Raas, President.

Derived from the Latin word for “eagle”, Aquila embodies the very essence of power, grace, and majesty.

The company’s power catamarans

range from 14 feet tender catamarans to the semi-custom Aquila 70 Luxury power catamaran, emphasizing Aquila’s focus on purpose-built power vessels.

Based in Hangzhou, China, the company is immensely proud of its one million square foot, state-of-theart manufacturing shipyard that rivals many leading boat manufacturers across the world.

“Fundamental to Aquila’s philosophy is offering our owners, new and old, a path in their boating lifestyle.

“Whether you are new to boating and buying your first vessel or a seasoned boater that knows exactly what fits your lifestyle, we have a model to grow or downsize with you,” prides Raas.

The company’s boating segments include Offshore, Sport, Coupe, Yacht, and Luxury.

Making the most of this diverse

range, the majority of Aquila’s client base comprises private owners, alongside other charter companies and private charter programs.

“Our most notable charter customer at this time is MarineMax Vacations, whose extensive fleet of Aquila catamarans is located in the British Virgin Islands,” Raas notes.

Meanwhile, the company also boasts a global dealer network of world-class retailers, representing Aquila across the Americas and the Caribbean with a presence in the US, Canada, Mexico, Panama, Dominican Republic, Puerto Rico, Peru, Chile, and Saint Lucia.

Further afield, the company is represented by the best dealers across Europe in Finland, Denmark, Poland, Germany, the UK, France, Portugal, Spain, Italy, Greece, Turkey, Croatia, as well as elsewhere in Dubai, Australia, Thailand, Malaysia, the Philippines, China, and Mauritius.

AS THE WORLD’S LEADING POWER CATAMARAN MANUFACTURER, WHAT IS THE SECRET TO AQUILA’S SUCCESS?

Lex Raas, President: “There are many factors that go into making Aquila the leading power catamaran manufacturer in the world. To be successful, one needs a world-class builder (Sino Eagle Group) and a powerful distributor (MarineMax), with a leading global dealer network to tie everything together.

“For all those aspects to come to fruition, there is nothing more important than having a dynamic team behind the brand. Our original equipment manufacturer (OEM) partners are also critical to the success of the company, supporting ours and our owners’ needs.

“The core secret to Aquila’s success, however, is quite simple. Like a stool, the company needs three legs to stand up - innovation, manufacturing, and distribution. You need all three, and we have these.”

BOATING BRILLIANCE

Aquila emerged from Raas’ lifetime of experience on the water, building and selling boats through his own businesses before working with Groupe Beneteau and later The Moorings as CEO.

Following his departure from the latter in 2010, Raas had a vision of creating a power catamaran brand that at the leading edge of enhancing an owner’s life on the water.

Two years later, he brought two boating powerhouses together –Sino Eagle Group and MarineMax – marking the establishment of the company and laying strong foundations for growth.

“The first Aquila vessel out of the shipyard was an Aquila 37, which allowed our teams to understand the dynamics of a true purpose-built power catamaran,” Raas recalls.

The Aquila 48 was subsequently launched with great success, and since that time, the company has evolved to offer a vast range of powerful catamarans, with many new models forthcoming.

Aquila’s continued progress over the last decade has been achieved by its commitment to innovation and pushing boundaries.

Case in point, the company was the first production builder to include hydrofoils on power catamarans, which remains one of the most forward-thinking and impactful projects in the sector.

“Prioritizing the design philosophy of ‘KISS’ (Keep It Simple, Stupid), we have developed the user-friendly Aquila Hydro Glide Foil System™, which requires no pushing buttons or seat belts for the foil assist system to function.

“This was no easy feat and required lots of engineering hours and failures before we achieved success on our first model,” Raas emphasizes.

The company embraces its failures as it provides an opportunity to learn and build stronger solutions. For example, the latest generation of the foil system has become a standard offering on the recently-launched Aquila 42 and 46 Coupe models, resulting in significant performance and efficiency.

This has also allowed Aquila to run its vessels on less horsepower while maintaining the same cruise and top-end speeds as boaters with more engines and horsepower.

“This is a game-changer when it comes to efficiency and the environmental aspects of the marine industry as we produce less carbon emissions due to less engines and cover more miles with less fuel,” he informs us.

The Aquila Hydro Glide Foil System™ is now available on the company’s 36 Sport, 42 and 46 Coupe, and 42, 46, and 50 Yacht models.

AQUILA’S CORPORATE SOCIAL RESPONSIBILITY COMMITMENTS

Corporate social responsibility (CSR) remains a key pillar of the business, materialized by following a steadfast ethos of manufacturing boats in a responsible manner.

With this in mind, Aquila’s manufacturing facility revolves around CSR, as demonstrated by its:

CLOSED MOLDING – Limits styrene emissions.

AIR FILTRATION SYSTEMS – Filters grinding and cutting dust to protect both the planet and employees.

WATER FILTRATION SYSTEM – Recycles run-off water and filters exhausted water.

SOLAR POWER – 70 percent of the factory’s rooftop is covered by solar panels, providing a large part of the consumable power required by the facility to manufacture boats.

WASTE REDUCTION – Aquila has a development strategy that focuses on efficient build technologies to reduce overall waste.

Elsewhere, Aquila has supported several causes, most recently during the 2023 Hawaii wildfires which directly impacted communities and families. As such, the company continues to work with communities in times of need.

Isotherm is ready to supply all your refrigeration requirements with a broad range of sizes and sophisticated styles.

Phone: 954-984-8448 | Email: info@iwmarine.com

Website: www.indelwebastomarine.com/us/ Instagram: isotherm_indelwebastomarine

LUXURY COOKING

AT SEA: ELEVATE YOUR AQUILA YACHT EXPERIENCE WITH KENYON

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Isotherm Marine Refrigerators and Isotemp Marine Water Heaters are well known for their technological innovation, with sophisticated yet practical designs. Our products are specifically designed for dependable service in tough marine environments.

Our product range consists of Cruise fridges, drawers, built-in boxes, wine cellars, water heaters, and safes. All Isotherm Refrigerators and Isotemp Water Heaters are ignition protected by IMANNA Laboratory INC.

CUTTING-EDGE AND DIVERSE MODELS

Aquila continues to develop new models at a rapid pace. For instance, the company successfully launched the 50 Yacht in October 2024 at the Fort Lauderdale International Boat Show, which resulted in immediate acclaim and success.

The introduction of this product marked a new era in the design of power catamarans, featuring an explorer-look aesthetic, high freeboard, a single-level, full-beam owner’s suite, an enhanced flybridge, and options for both diesel and hybrid power.

Hot on the heels of the 50 Yacht, Aquila launched its game-changing 42 and 46 Coupes in February this year at the Miami International Boat Show.

The Coupe product segment was developed from the renowned success of the Aquila 36 Sport with the cruiser package.

“Our clients were telling us they wanted an enclosed salon outboard catamaran that offered the features of a yacht but the versatility and speed of an outboard-powered boat. We also went a step further with our Coupe models, which now come with our fixed foil system made out of carbon fiber as standard,” outlines Raas.

At the Cannes Yachting Festival in September this year, the company will be introducing its 46 Yacht, shortly followed by the new 36 Molokai at Fort Lauderdale.

“We have been quite busy, and this is only the beginning. We have a completely new project well

underway which will be introduced very soon and will open Aquila catamarans to a completely new market segment.

“The introduction of both the 46 Yacht and the 36 Molokai will also continue bringing new innovations to the power catamaran segment within the marine industry,” Raas expands.

The company’s impressive product portfolio wouldn’t be achievable without its manufacturing plant in Hangzhou.

“About 60 percent of what goes into building our boats originates from the US and European Union (EU), so we are constantly having supplies sent to our shipyard.”

Following their construction and assembly, the boats are then shipped from regional freight ports close to Hangzhou to all corners of the world.

“WE BELIEVE THAT WHEN AQUILA SUCCEEDS, WE ALL SUCCEED TOGETHER – AS A FAMILY. OUR VISION IS CLEAR, AND AS MANY OF US ARE LIFE-LONG BOATERS, WE ALL WORK IN A DYNAMIC AND FAST-MOVING ATMOSPHERE WITH A PASSION FOR BOATING”

– LEX RAAS, PRESIDENT, AQUILA POWER CATAMARANS

“We are fortunate that the US, EU, and China all have exceptional supply chain capabilities. Having such a robust network in these regions provides Aquila with a tremendous ability to supply our shipyard and distribute our products to dealers,” Raas highlights.

THE FOUNDATION OF SUCCESS

Comprising a dependable workforce of approximately 1,000 employees, Aquila possesses a dedicated international team, with many staff members based at its manufacturing plant as well as across Europe, Asia, and the US.

Aquila’s team has expanded significantly since it was founded in 2012 through hard work and determination.

The design, marketing, and service and warranty headquarters are located in Clearwater, Florida, accompanying Aquila’s global headquarters and manufacturing shipyard in Hangzhou.

“Our team members are provided with an abundance of support. We are all a family with the singular goal of making Aquila the number one catamaran manufacturer in the world,” Raas smiles.

Furthermore, the company has a flat internal structure and creates a strong team environment, which helps promote fresh ideas and facilitates forward-thinking, rapid, and constant progress toward building a worldclass brand.

This is also reflected by Raas’ leadership style, as he endeavors to hire passionate individuals and remain humble in his role, promoting success as a team.

“We believe that when Aquila succeeds, we all succeed together – as a family. Our vision is clear, and as many of us are life-long boaters, we all work in a dynamic and fastmoving atmosphere with a passion for boating,” he enthuses.

The company’s key priority for

this year is to continue to grow and develop its brand, with the goal of increasing production by approximately 20 percent over the next 12 months as well as introducing several new models and projects currently in the pipeline.

This will significantly expand Aquila’s product offerings in a new market segment, helping it overcome industry hurdles.

“The current geopolitical climate is proving to be a challenge in achieving our goals; it is in times of hardship that

true success can be measured.

“We are entrenched in meeting our targets and will pivot as necessary to continue to drive Aquila’s success,” Raas concludes.

Brand new exclusive content, delivered safely to your inbox

As organizations worldwide navigate the new healthcare landscape, defined by technological innovation in the wake of the COVID-19 pandemic, now is the time to showcase the strides being taken in this critical sector.

A multi-channel brand, Healthcare Outlook brings you the positive developments driven by organizations across the healthcare industry through its various platforms. Discover exclusive content distributed through its website, online magazine, social media campaigns and digital dispatches, delivered safely to your inbox with a bi-weekly newsletter.

Through these compelling media channels, Healthcare Outlook continues to foreground the movers and shakers of the industry.

To participate as a featured company and join us in this exciting endeavor, contact one of our Project Managers today.

VISION CARE FOR EVERY STAGE OF LIFE

Committed to delivering the eye health needs of patients around the world, Johnson & Johnson has vision solutions for patients at every stage in their lives. Ryan Reinhardt, Vice President, Supply Chain, Johnson & Johnson, Vision tells us more about how the company collaborates, innovates, and works seamlessly together to care for patients at every stage in their eye health journey

Writer: Lily Sawyer | Project Manager: Michael Sommerfield

Fueled by innovation at the intersection of biology and technology, Johnson & Johnson (J&J) prioritizes delivering on the eye health needs of its patients around the world.

“We understand that eye health evolves over a lifetime, from contacts to cataracts,” introduces Ryan Reinhardt, Vice President, Supply Chain, Johnson & Johnson, Vision.

As such, J&J has built a unified, global organization that collaborates, innovates, and works seamlessly together to care for patients at every stage of their eye health journey.

Providing vision solutions for patients throughout their lives, the company’s portfolio is vast.

Its ACUVUE® contact lens portfolio is the most trusted by eye doctors

globally (1) and is the number one selling contact lens brand in the world (2)

Meanwhile, J&J’s refractive surgery solution, iLASIK, has been used in over 25 million patients worldwide, delivering exeptional visual quality with a patient satisfaction rate exceeding 96 percent.

Having started his career journey in engineering in Buffalo, New York, Reinhardt’s own journey into healthcare is an interesting one. His strong foundation in the industry sparked a hunger to pursue an MBA to broaden his skillset – sponsored by his company at the time.

This led to him moving abroad to lead aftermarket, spare parts, and distribution operations, which turned out to be a transformative move both

professionally and personally.

“I took this as an opportunity to not just deliver on the work I was undertaking but also enrich my life; I wanted to immerse myself in the culture and committed to learning the local language. What began as a three-year assignment evolved into a decade-long journey,” he smiles.

EVOLUTION AND GROWTH

During Reinhardt’s time working abroad, he held several leadership roles, expanding his scope beyond his initial work overseeing aftermarket, spare parts, and distribution operations.

“I led a factory before transitioning to a healthcare company, where I took on new challenges,” he shares.

While working with at the

NORTH AMERICA OUTLOOK:

WAS IT AN INTENTIONAL MOVE WHEN YOU TOOK ON THE ROLE AT J&J TO LEAD THE VISION SUPPLY CHAIN BUSINESS?

Ryan Reinhardt, Vice President, Supply Chain, Johnson & Johnson, Vision: “I’ve always seen J&J as one of the great American companies, with a unique position in both the pharmaceutical and medical technology sectors.

“This dual presence across such critical industries is what sets J&J apart and makes it an exciting place to work. The opportunity to step into a leadership role within one of their MedTech businesses, where I could truly make a meaningful impact, was incredibly appealing.

“I saw this as a chance to not only contribute to a company with a rich legacy but also to shape my career trajectory within an organization that offers immense growth potential.

“The combination of J&J’s strong reputation, its broad reach in healthcare, and the opportunity to lead in the MedTech space were key factors that motivated me to make this move.”

healthcare company, Reinhardt became responsible for larger sites. As such, this period of his career became defined by leading and managing factories and supply chains, providing an opportunity to glean insights into the intricacies of a global logistics operations.

After 10 years working abroad, Reinhardt had the opportunity to return to the US, assuming a new role in Seattle.

“Here, I led the end-to-end supply chain for the ultrasound business. My responsibilities continued to evolve,

and from that point on, I focused on overseeing end-to-end supply chains for different business sectors,” he explains.

Two years ago, Reinhardt assumed his role at J&J, where he now leads end-to-end supply chain operations for vision.

While his technical roots in engineering have always played an important role, Reinhardt’s focus has shifted over the years toward business leadership – particularly in the realm of managing complex supply chain functions.

“IT’S NOT EVERY DAY YOU GET TO BE PART OF A COMPANY THAT PRODUCES BILLIONS OF CONTACT LENSES A YEAR. THE SCALE IS PHENOMENAL, AND IT’S INCREDIBLY EXCITING TO BE INVOLVED IN A SUPPLY CHAIN THAT OPERATES AT SUCH HIGH VOLUMES”

– RYAN REINHARDT, VICE PRESIDENT, SUPPLY CHAIN, JOHNSON & JOHNSON, VISION

J&J’S STEPS TOWARD SUSTAINABILITY

As the company continues to advance its sustainability efforts, J&J is tackling climate change by reducing its carbon footprint and increasing the use of renewable energy across facilities.

It is also reducing waste, optimizing packaging, helping customers and patients recycle more, and protecting natural resources by finding alternative solutions to protect the environment.

J&J’s manufacturing plant in Jacksonville, Florida was awarded Leadership in Energy and Environmental Design (LEED) status, recognizing its sustainable design.

Meanwhile, the company’s intraocular lens manufacturing sites recycle wherever possible, including its product boxes, cardboard cartons, and swabs, with its Dutch manufacturing facility receiving Zero Waste to Landfill certification.

“This evolution reflects my growth from an engineer to a business leader overseeing global supply chain operations,” he prides.

DELVING DEEPER

Having always been drawn to processes, science, and math, engineering seemed the perfect way for Reinhardt to channel his passions.

“It helped me to develop strong problem-solving skills and allowed me to work in a field that matched my analytical mindset,” he observes.

However, after gaining more experience in the workforce, Reinhardt’s interests began to shift. He realized he had a growing passion for business leadership – specifically gaining an understanding of how a business operates at a larger level.

“I wanted to focus on driving outcomes that benefited the business, employees, shareholders, and ultimately its customers or patients.”

This small shift in focus led him to explore new avenues where he could merge his technical background with leadership and strategy.

Thus, Reinhardt’s decision to move into the healthcare supply chain was deliberate and thoughtful.

“Before joining the healthcare industry, I worked in the capital equipment manufacturing sector, where we sold products to healthcare companies,” he informs.

Reinhardt found this intersection of business and healthcare intriguing, and with several friends already working in the healthcare industry, the opportunity to make a noticeable difference in patients’ lives piqued his interest even further.

Today, Reinhardt also wants to be part of an industry that has a direct, positive impact on the world.

Whether improving the health of children, adults, or anyone along the healthcare continuum, the ability to make meaningful contributions to people’s well-being is a daily motivator.

Our engineers drive innovation in eye health by turning patient insights into advanced products. Help us pave the way:

“KNOWING THAT THE DECISIONS I MAKE IN MY ROLE CAN HAVE SUCH AN IMPORTANT IMPACT MAKES IT INCREDIBLY FULFILLING, AND THAT’S WHAT ULTIMATELY DREW ME TO THIS PATH IN HEALTHCARE”

– RYAN REINHARDT, VICE PRESIDENT, SUPPLY CHAIN,

JOHNSON

& JOHNSON, VISION

“Knowing that the decisions I make in my role can have such an important impact makes it incredibly fulfilling, and that’s what ultimately drew me to this path in healthcare,” Reinhardt states.

KEY LEARNINGS FROM ACROSS THE GLOBE

Working in various roles across different regions throughout his career has provided Reinhardt with invaluable personal and professional insight.

“Each step along the way has broadened my understanding of the role that manufacturing and supply chain play within a business,” he tells us.

In the early stages of his career, Reinhardt’s focus was very much on optimizing individual factories or distribution centers, ensuring operations were running smoothly and driving the right outcomes at a micro-level.

As his career progressed, he began to see how all these roles fit into the larger picture.

Transitioning from leading a factory to overseeing end-to-end supply chains allowed him to view how these functions tied into broader business objectives.

“My thinking evolved and moved up the value chain as I assumed more responsibility and began to

IMPORTANT INFORMATION FOR CONTACT LENS WEARERS

ACUVUE® Contact Lenses are available by prescription only for vision correction. An eye care professional will determine whether contact lenses are right for you.

Although rare, serious eye problems can develop while wearing contact lenses. To help avoid these problems, follow the wear and replacement schedule and the lens care instructions provided by your eye doctor.

Do not wear contact lenses if you have an eye infection, or experience eye discomfort, excessive tearing, vision changes, redness or other eye problems. If one of these conditions occurs, remove the lens and contact your eye doctor immediately.

For more information on proper wear, care and safety, talk to your eye care professional and ask for a Patient Instruction Guide, call 1-800-843-2020, or visit www.acuvue.com

understand the deeper connections between the supply chain and overall business success,” he recalls.

One of the most important things Reinhardt learned from living and working abroad was the value of understanding and connecting with local culture.

“I spent a lot of time immersing myself by learning the language, forming friendships with local people, and understanding what motivated them,” he passions.

This led to a deep belief that relationship building is key to achieving desired outcomes and that these connections often transcend geographic boundaries.

Being open, curious, humble, and willing to learn from different cultures was essential to Reinhardt navigating his time working and living in different regions and leading teams successfully across continents.

When he returned to the US, he was able to apply this broader worldview, approaching problems and devising strategies in new ways.

“This cross-cultural exposure expanded my horizons, allowing me to think more creatively and strategically when facing challenges,” he informs.

Ultimately, it was these experiences that shaped the way Reinhardt approaches leadership and problemsolving today.

STANDING OUT FROM THE COMPETITION

With its approach to bridging the gap between two very different industries – fast-moving consumer goods (FMCGs) and medical devices – working in vision presented an opportunity to tackle a unique set supply chain operations.

“It’s not every day you get to be part of a company that produces over five billion medical devices a year. The scale is phenomenal, and it’s incredibly exciting to be involved in a supply chain that operates at such

high volumes,” he excites.

J&J’s process starts with getting products off the production line, directly into its warehouses, and then swiftly to customers around the world.

On the other end of the spectrum, the equipment side of the business involves a much more assemblydriven process and is focused on electromechanical assembly.

This is the typical medical device approach when dealing with lowvolume, high-complexity products sold to the likes of surgeons and hospitals.

Two distinct models – one focused on high-volume FMCGs and the other on more specialized medical devices – demand very different supply chain solutions.

“We have these models existing alongside each other within Johnson & Johnson Vision. Being able to manage and optimize both in one supply chain is truly special,” he says.

J&J also has a high level of automation on site which, in Reinhardt’s opinion, is world-class.

AN ADVANTAGEOUS MODEL

With significant advantages afforded by J&J’s end-to-end supply chain network model, especially in terms of alignment with the organization, there’s no ambiguity when it comes to its end goal.

“We all know what we’re working toward, and this clarity enables us to develop strategies that drive business outcomes rather than just functional ones,” Reinhardt confirms.

Everyone at J&J works together to achieve these goals, and this unified approach allows for quicker, more effective decision-making.

Because the whole company is aligned in terms of its understanding of business objectives, it can make decisions more closely linked to customer needs.

“Ultimately, this leads to better outcomes for the eye care professionals we work with, as well

as the patients who rely on our products,” he outlines.

One of the key benefits of J&J’s model is that it helps executives understand and respond to customers better.

“We can link our decision-making directly to customer needs, which strengthens our ability to deliver the right products at the right time.”

However, with such a contained business model, Reinhardt notes how important it is to be mindful of what’s happening outside the immediate vicinity.

“We have to make sure we’re not overlooking best practices or innovations happening in other parts of J&J,” he explains.

To mitigate this, it focuses on creating centers of excellence through which J&J teams can collaborate with other parts of the company to share insights and learn from each other.

“This approach allows us to bring best practices from across the organization into our supply chain processes, ensuring we’re always striving for continuous improvement while still maintaining full ownership of our mission to deliver the best possible outcomes for customers, patients, and the business,” Reinhardt confidently concludes.

Tel: (904) 443-1000

sa-visus-viseyesite@its.jnj.com www.clearvisionforyou.com

Intended for US audiences

NEXT-GEN X-RAYS

We return to Varex Imaging, whose Senior Vice President and General Manager of X-ray Sources, Mark Jonaitis, elaborates on the company’s ongoing innovations in the cold cathode X-ray market and geographic expansion into India

Writer:

Lucy Pilgrim | Project Manager: Poppi Burke

During the past year, the X-ray imaging sector across North America has witnessed some notable changes in cold cathode technology.

Namely, the gradual industry acceptance of liquid metal bearing (LMB) X-ray tubes, particularly in computed tomography (CT) and cardiac diameter (CD) modalities, indicates a shift from conventional ball-bearing X-ray tubes utilized in recent decades.

This move continues to strengthen big healthcare corporations, including GE HealthCare, Philips, and Siemens, who have migrated to the fabrication of LMB X-ray tubes.

In recognition of this evolution, Varex Imaging (Varex) has adopted the technology for its continuing exploration of cold cathode X-rays over the past year, catering to the needs of its customers and industry transformation.

“Varex is developing its own LMB X-ray tubes to have a full offering of what customers want or need,” opens

Mark Jonaitis, Senior Vice President and General Manager of X-ray Sources.

CUTTING-EDGE COLD CATHODE TECHNOLOGY

Varex’s recent transition to the use of cold cathode technology means it is able to streamline and improve its X-ray imaging process, paving the way for major transformations in healthcare and diagnostics.

“WE’RE ON THE LEADING EDGE OF GETTING CUSTOMERS TO UNDERSTAND THE TECHNOLOGY; IT’S GOING WELL, AND WE’RE VERY OPTIMISTIC”

– MARK JONAITIS, SENIOR VICE PRESIDENT AND GENERAL MANAGER OF X-RAY SOURCES, VAREX IMAGING

The technology involves putting multiple field emitters in a single tube, thus extracting more electrons.

Cold cathode technology therefore offers many advantages as it allows multiple emitters to be fired in sequence and in close proximity because they don’t generate any heat when creating an X-ray, meaning that accurate images can be created quicker and more efficiently.

Since we last spoke to the company 12 months ago, it has continued the live testing and verification of cold cathode technology to ensure its compatibility and reliability once it enters the commercial stream.

A number of globally-recognized corporations have already progressed in making cold cathode technology commercially viable across a multitude of industries.

X-RAY TRAINING FACILITY

Alongside building a new site, Varex has taken the initiative to establish a training cell facility for X-ray imaging, thus reducing long lead times for cells to be used in microscopy techniques.

This is particularly beneficial for the company’s greenfield factories, significantly reducing the time it takes to prepare cells.

Varex presets the cells to be functional and operational in its brownfield facility, allowing the company to easily uproot and place them in the greenfield facility when ready, streamlining the entire X-ray manufacturing process.

For instance, Sino-US joint venture NuRay Technology has incorporated it into baggage scanning devices for security inspection, alongside other medical and dental diagnostic applications.

Elsewhere, Australia-based Micro-X has used cold cathode technology to create lightweight mobile X-ray units, which offer much greater flexibility.

Many of Varex’s customers, meanwhile, are increasingly adopting cold cathode technology and showing an interest in the company’s demonstrator unit.

This lets them explore and learn about the technology’s advantages and gives them the opportunity to decide on specialized focal spots, such as the target angle and pitch, to fit their specific requirements.

“VAREX IS DEVELOPING ITS OWN LMB X-RAY TUBES TO HAVE A FULL OFFERING OF WHAT CUSTOMERS WANT OR NEED”

– MARK JONAITIS, SENIOR VICE PRESIDENT AND GENERAL MANAGER OF X-RAY SOURCES, VAREX IMAGING

“We’re on the leading edge of getting customers to understand the technology; it’s going well, and we’re very optimistic,” Jonaitis shares.

IMPRESSIVE GEOGRAPHICAL EXPANSION

Varex’s geographical expansion continues to be its biggest endeavor as it hopes to capitalize on the significant population growth in India, where it is establishing a brownfield facility with a specialized service center.

“You can’t hide from the fact that the most populous country in the world is going to need a lot of different services, including healthcare,” Jonaitis affirms.

The service center will be part of an extensive worldwide network, which means the company can send inserts

A GREEN STANDPOINT

Varex is strongly committed to environmental, social, and governance (ESG) practices, with sustainability remaining a particularly important focus, as it firmly believes in recycling materials from both an ecofriendly and financial standpoint.

The company therefore utilizes a vast range of rare earth metals as part of its operations, including tungsten, and prides itself on being able to use reclaimed metals rather than labmanufactured ones.

“If it’s good for the planet, then it’s good for us!” Jonaitis states.

and load them in the country where they are being used, while any repair products can be easily distributed, thus streamlining the manufacturing and application process.

Varex’s facility in India complements the company’s factory in Wuxi, China, built over seven years ago, which loads inserts sent from Salt Lake City in the US.

Unlike its Chinese facility, the company has committed to creating a more comprehensive operation in India by establishing an end-to-end LMB X-ray tube manufacturing facility.

“It’s going to be a factory for raw materials all the way to inserts and loaded units – we’ve never done that level of venture before.

“As the world becomes more of a competitive landscape, you can’t afford to pay the middleman for

things you can or should do yourself,” Jonaitis reflects.

DEDICATION TO LOCALIZATION

The brownfield facility in India will not only enable greater vertical integration but also service localization, which is crucial to Varex’s success in a changing economic environment.

Historically, the company’s dedication to localization stems from its Wuxi facility, which was developed following anticipated population growth in China and major international investments in Chinese medical equipment.

With this in mind, much of the local population was employed in the factory as Varex wanted to be part of the area’s growth.

However, given its worldwide presence has grown considerably in recent decades, the company strives to reduce its dependency on imports

from China and instead utilize regional suppliers.

“We feel we can’t depend on China like we did in the past when we did a huge sourcing push and developed our factory there.

“I don’t believe that was misplaced because it was a great move for the localization of services and allowed us to serve Chinese customers. However, with the current tariff environment, it doesn’t make sense to use Chinese suppliers in places like the US,” Jonaitis discusses.

With this in mind, Varex is developing a more regional supplier network to cater to its global presence and ensure a fair cost structure while maintaining high-quality products.

Localizing the supply chain is no mean feat as it involves establishing many new partnerships.

“The reason you have established suppliers is because they make it easier to work with them and

they listen to and incorporate your feedback,” he concludes.

As such, creating a brand-new supply chain for the latest facility will take substantial effort, but Varex is prepared to tackle this head-on and achieve significant growth.

This commitment aligns with the company’s mission to remain up-todate in the X-ray imaging sector while also meeting the needs of its customers across the globe.

Tel: +1 801 972 5000 www.vareximaging.com

TRUST THE ENERGY

An industry leader in energy infrastructure stability and advancements, Rising Edge Group offers unparalleled electrical services. We reconnect with President, Jason King, to learn more about the company’s ever-expanding project solutions

Writer: Lauren Kania | Project Manager: Kierron Rose

With expertise exceptionally honed over the course of 23 years, Rising Edge Group (Rising Edge) is an undeniable leader in the energy and utilities industry.

Offering services as a high-voltage electrical contractor specializing in full-scope engineering, procurement, and construction (EPC), the company boasts operations across the US and Canada, serving a diverse client base

ENERGY

that includes the utilities, renewable energy, industrial, and municipal sectors.

Promising to deliver safe, high-quality, and reliable energy infrastructure solutions, each aspect is handled by trained industry specialists, resulting in projects that are completed on time and within budget.

Since we last featured Rising

Edge in July 2024, the company has witnessed the ever-evolving sector become even more dynamic and critical as it shapes a global economic future.

“The industry continues to change, from sector actions and government policies to market trends,” introduces Jason King, President.

“Our team is optimistic about the growth and opportunities presented,

and we’re geared up for the expansion of our existing presence in the US.”

What sets Rising Edge apart from the competition is its ability to deliver integrated, end-to-end high-voltage solutions under one roof, alongside its people, proven track record, and reputation.

This, combined with its clientfocused approach, ensures Rising Edge aligns with its clients’ goals

while minimizing risk, reducing costs, and delivering long-term value in a mutually beneficial partnership.

“Rising Edge and this industry will always be exciting – whether adapting our strategic business plan or supporting the improvement of our operations, I look forward to coming into work daily,” enthuses King.

EXPANSION INTO THE US MARKET

Currently, Rising Edge is focused on maximizing its service offerings to the Midwest and Southeastern regions of the US, foreseeing a significant expansion of the large-scale power generation projects it is strategically positioned to capitalize on.

“Our crafted expansion into the US market is driven by vast opportunities to support aging infrastructure, grid modernization, and the integration of new power generation sources,” informs King.

“WE SAY WHAT WE ARE GOING TO DO AND ENSURE WE MEET OR EXCEED OUR PROMISE. WE AIM TO BE HONEST, TRANSPARENT, AND ACCOUNTABLE – KEY TENETS IN BUILDING STRONG RELATIONSHIPS WITHIN THE INDUSTRY”

– JASON KING, PRESIDENT, RISING EDGE GROUP

“As demand for reliable electricity grows, there’s a critical need for specialized expertise to help strengthen and futureproof the electrical grid.”

Rising Edge further distinguishes itself from other service providers already operating in the US through a variety of means.

Most importantly, it is a one-stop shop, meaning it provides clients with conceptual designs, EPC solutions, commissioning and testing, and maintenance support.

These factors minimize the need for subcontractors, reducing risks, costs, and delays regardless of the size, location, and complexity of a project.

Additionally, the company offers a consolidated experience, a specialized workforce, and high safety and quality standards, which allow it to execute complex projects efficiently and reliably.

“We were founded and continue to operate with safety and quality at the forefront of everything we do. This is backed by our industry-leading safety record and the fact that we have not received a non-compliance notice from our clients in 23 years of operation,” details King.

NORTH AMERICA OUTLOOK: AS SAFETY IS A MAJOR PRIORITY IN THE INDUSTRY, WHAT INITIATIVES DOES RISING EDGE HAVE IN PLACE TO MAINTAIN THE HIGHEST SAFETY STANDARDS?

Jason King, President: “Safety is at the core of everything we do, and we maintain high standards through rigorous training, proactive hazard identification, and a strong safety culture reinforced at every level of the organization.

“Our dedicated health, safety, and environment (HSE) team implements industry-leading practices, continuous improvement programs, and real-time safety monitoring to ensure every project is executed with zero compromise to the well-being of our people, partners, and the communities we serve.”

Equally, Rising Edge expertly navigates regulatory differences and compliance requirements across various states through its specialized team, which supports executive actions and decisions when expanding into new regions.

“This team, consisting of legal subject matter experts, helps to research, collect, and present all the requirements and needs for our company to successfully apply for and receive approval for contractor licenses where we operate,” expands King.

The regulatory differences and requirements between states make

it imperative for Rising Edge to strategize, research, and plan for all expansion efforts.

STRENGTHENING THE WORKFORCE

Building strong relationships is crucial in the energy and utilities industry, and Rising Edge emphasizes fostering long-term partnerships with its US clients.

“We firmly believe that by being a client-first operation, our preconstruction efforts and discussions are always backed by our team’s execution,” informs King.

“We say what we are going to do and ensure we meet or exceed our promise. We aim to be honest, transparent, and accountable – key tenets in building strong relationships within the industry.”

With this in mind, the company collaborates with utilities and developers to support its clients’ energy goals and evolving power needs, believing that contractors

should partner together for a mutually beneficial relationship aimed at providing the best service.

These partnerships allow Rising Edge to help shape the future of the rapidly evolving US renewables sector.

Regardless of whether it’s renewable or traditional energy methods, the company is positioned to support all evolving electrical energy needs by delivering

“WITH OUR DEEP EXPERTISE IN GRID MODERNIZATION, SUBSTATION CONSTRUCTION, AND LARGE-SCALE RENEWABLE TIE-INS, WE ENABLE FASTER, SMARTER ENERGY INTEGRATION INTO THE GRID”

– JASON KING, PRESIDENT, RISING EDGE GROUP

integrated, end-to-end high-voltage solutions that ensure safe, reliable, and efficient delivery.

“We are here to help everyone create a more reliable energy infrastructure. With our deep expertise in grid modernization, substation construction, and largescale renewable tie-ins, we enable faster, smarter energy integration into the grid,” details King.

In parallel with the expanding North American sector, the demand for new technology and innovation to optimize project execution is growing at a rapid rate.

Rising Edge is addressing this prominent need with seamless expertise.

“One of our core values is continuous improvement – the ability for all our personnel to take charge in leading progressive and positive change in our services and execution means we can better serve our clients and projects,” expands King.

From enhancing its time tracking programs that help provide in-depth project analysis and reporting to incorporating customer relationship management (CRM) into preconstruction efforts, every phase of the company’s project execution is frequently assessed for opportunities to improve its processes and output.

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SAFETY,

QUALITY, AND SUSTAINABILITY

NORTH AMERICA OUTLOOK: WHAT STEPS ARE RISING EDGE TAKING TO ESTABLISH A STRONG FOOTHOLD IN THE US RENEWABLES AND UTILITIES SECTOR?

Jason King, President: “We’ve made key strategic appointments such as Kyle Whitaker, Vice President of US Operations; Richard Bowie, Director of Preconstruction; and Tyson Eckel, Regional Director for Non-Union High Voltage Solutions.

“These appointments will help us solidify relationships with existing and prospective clients while ensuring all US operations are led by strong, forwardthinking, and adaptable personnel who are invested in growing our presence.

“Additionally, we continue to dedicate time and effort to cultivating and building strong industry relationships, which have been a key factor in our continued success for over two decades.

“Finally, we are leveraging our expanding US project portfolio to secure new opportunities. Experience says a lot about who we are and what we can offer, and now, our portfolio will help us expand our capabilities and drive long-term growth.”

Rising Edge takes pride in fostering a culture of trust, collaboration, and continuous growth. It works to empower staff by providing opportunities for professional development, mentorship, and leadership advancement at any level.

“We actively recognize contributions through performancebased incentives, internal shout-outs, and employee spotlight initiatives that celebrate individual and team achievements,” dictates King.

Similarly, the company participates in corporate social responsibility (CSR) practices as a growing part of its operations, alongside its commitment to building respectful, collaborative relationships with Indigenous communities.

More specifically, it is focused on meaningful engagement, employment opportunities, and economic participation through using Indigenous-owned vendors and subcontractors where applicable.

“We will continue to have open dialogue, identify opportunities, and engage in meaningful actions that will support and benefit Indigenous communities, lands, and people wherever our work takes us,” declares King.

Rising Edge’s long-term vision is to position the company as a leader in the evolving energy transition of North America.

Its role is shifting into that of a key contributor helping to bridge the gap between traditional infrastructure and the next generation of energy solutions.

The company is ready to support these goals by providing the expertise

and integrated services needed to modernize the grid, connect new energy sources, and ensure reliable power delivery in a rapidly changing landscape.

Additionally, Rising Edge is seeking to continue the growth it has witnessed over recent years, which has allowed it to reach an employee count of over 650 to date, up from 400 in 2023.

The company is excited to keep this momentum going as it expands its service offerings in the US and builds upon existing utility relationships.

“We see ourselves as the partner who can help clients reach their goals while achieving our mission and vision of delivering energy infrastructure solutions by being the industry leaders behind stability and advancements across North America,” proudly concludes King.

Tel: +1-403-202-8752

info@risingedgegroup.com www.risingedgegroup.com

Exclusive, appetising content, delivered straight to your inbox

Adding to the success of its regional titles; Africa Outlook, EME Outlook, APAC Outlook, and North America Outlook, Outlook Publishing is proud to introduce a new platform dedicated to the food and beverage sector.

A multi-channel brand, Food & Beverage Outlook serves up all the positive global developments driven by companies across the food and beverage industry. Discover exclusive content presented through its website, social media channels and dispatches, delivered straight to your inbox with a bi-weekly newsletter.

Through this compelling new venture, Food & Beverage Outlook foregrounds the movers and shakers of the industry by confronting unprecedented change, showcasing technological innovations and incorporating critical environmental sustainability agendas.

To participate as a featured company and join us in this exciting endeavor, contact one of our Project Managers today.

TOMORROW’S CULINARY EXPERIENCES

TODAY

Evo America strives to provide the ultimate in kitchen design and flexibility through its ventless cooking portfolio. With a range of innovative products, including the signature ventless griddle, the Middleby portfolio is redefining both the commercial and residential culinary spaces. Scott Heim, President of Evo America and Middleby Ventless Solutions, tells us more

Writer:

Ed Budds | Project Manager: Scarlett Burke

Grilling and barbecuing are deeply ingrained in American culture, with a significant portion of US households owning grills.

It has endured as a popular activity for both summer gatherings and year-round enjoyment, with different regions developing unique styles and traditions.

As such, the US barbecue and grill industry is a large and thriving market, with major players producing a wide range of grills for both home and commercial use.

While this vast industry has seen growth in recent years, factors such as rising food prices and economic uncertainty have also presented some challenges.

Within this competitive field is Evo America (Evo), which was acquired by global foodservice equipment leader Middleby in 2018.

Designed and manufactured in the US, Evo’s commercial cooking equipment is recognized across the world by operators and chefs for its quality craftsmanship and consistent results, built to withstand the demands of high-traffic operations.

With thousands of installations worldwide, utilizing ambition and a driving pursuit of innovation, Evo was founded on a passion for cooking and entertaining and has worked meticulously to become the leader in commercial front-of-house cooking equipment.

HOW IMPORTANT ARE YOUR INNOVATION KITCHENS AND FOOD AND BEVERAGE EXPERTS TO YOUR SUCCESS?

Scott Heim, President: “The secret weapon for Middleby is we have a global army of culinary experts at our disposal that knows all the key cooking product benefits, features, and unique attributes.

“As an added highlight, the culinary army includes two highly trained Certified Master Chefs (CMCs) on the payroll, one of which leads the culinary team at the Middleby Innovation Kitchens in Dallas, Texas.

“They are true professionals that have an incredible background of restaurant experience, so when you bring potential customers into that kind of environment, our credibility immediately goes through the roof.”

“As a US-based cooking equipment manufacturer, it’s our goal to socially connect people around fresh food preparation. Since 2001, we have built a full line of exceptionally energyefficient gas, electric, indoor, and outdoor commercial and residential equipment,” states President, Scott Heim.

A NEW CULINARY EXPERIENCE

Alongside his role at Evo, in which he is focused on driving new product concepts, Heim is also the President of Middleby Ventless Solutions, where he likewise pursues unique product ideas. Creating new cooking products requires collaboration with chain restaurant leaders and key foodservice operators.

He is also concentrating on educating designers, architects, and customers on a variety of ventless concepts, especially focusing on ways to create pockets of revenue in non-traditional locations and even historical buildings.

More culinary leaders want to evaluate and explore this new foodservice trend; therefore, Heim has become a leading industry authority on ventless commercial kitchens, showcasing the unique food and beverage concepts.

Presenting and exhibiting ventless concepts at tradeshows is one of the best ways to demonstrate how to incorporate high-quality, commercial cooking action stations in nontraditional locations, taking essentially empty and unused spaces and creating new pockets of revenue.

“Our unique circular flattop cooking grills are designed to create a social cooking experience. Evo’s commercial equipment can be found in the corporate kitchens at Google, Apple, Microsoft, Marriott, Hyatt, Sheraton, Ritz Resorts, Benihana, and hundreds of other A-list companies,” he explains.

Across North America, HEB Grocery, Farm Boy, and Whole Foods,

among other grocery chains, are purchasing Evo equipment to offer the freshest meal preparation directly to consumers in store.

Creating ventless action stations in the grocery store allows more adventurous retailers the chance to gain market share by selling prepared meals to consumers already in the store. The consumer is engaged and in a receptive frame of mind, seeking lunch and dinner ideas.

LAUNCHING THE VENTLESS GRIDDLE

Coming from a background of consumer-packaged goods, it was a chance meeting in Portland, Oregon with Bob Shingler, Founder of Evo, in 2012 that initially attracted Heim to both the company and this specific segment of the food and beverage industry.

Impressed with Evo’s range of circular cooktops for both commercial and residential marketplaces, Heim had an epiphany.

“It was the best of both worlds, merging the science of product technology and the art of culinary science almost equally to create the best possible product to meet customers’ needs,” he recalls fondly.

This combination of art and science led Heim to play a crucial role in Evo launching its signature product, the ventless griddle.

“Because I’m an entrepreneur at heart, I went right to Miami, Florida where Bob and I met with the restaurant chain Benihana and we pitched the idea of a new electronic griddle that could replace gas griddles and overhead ventilation hoods. Sure enough, this brought the whole ventless era to life for Evo,” Heim asserts.

“The overhead hoods in the Benihana sites were noisy and the externally exhausted air systems didn’t do a very good job on cooking odors either.”

After securing patents for the

product, and in the wake of Evo’s acquisition by Middleby in late 2018, Heim laid out a strategy for ambitious expansion with the goal of dominating the ventless cooking market segment.

Middleby has leveraged incredible TurboChef technologies, successfully acquired other brands, and created the world’s leading ventless portfolio. In fact, only Middleby can claim that it has successfully installed 415,000 ventless products in restaurants globally over the past 14 years.

ACHIEVING THE VISION

Evo has continued to make great strides since the inception of the ventless griddle.

Indeed, the company has seen its griddles integrated into the facilities of numerous restaurant operators in sports stadiums, concert venues, and airports.

Evo’s ventless griddle helps operators make use of non-traditional

“COMBINING ART AND SCIENCE MAKES THIS INDUSTRY INTERESTING, CHALLENGING, AND MAGICAL FOR ME”

– SCOTT HEIM, PRESIDENT, EVO AMERICA AND MIDDLEBY VENTLESS SOLUTIONS

and smelly odor of the restaurant environment,” Heim elaborates.

“We started to see fabulous success with guidance from the Foodservice Consultant Society International (FCSI), an organisation of professional designers who blend architecture, design, and cooking throughput systems. They helped give me some of the best ideas on how to market our products and build the business,” he tells us.

sites. Whether it’s a corridor in a stadium or the corner of a hotel ballroom, this technology provides operators the ability to create action stations and cook meals in unconventional spaces.

“These non-traditional locations typically all have incredibly high ceilings, making it difficult to insert Type I hoods with the ducting, flashing, and compressors on the roof to extract the smoke, grease,

Across the US, Evo’s ventless griddles can now be found in 79 different stadiums, used in the culinary sections of the concourse areas and even high-profile corporate suite spaces.

Stadium operators can now generate food and beverage revenue on matchdays and select locations based on fan movement and gathering areas, taking advantage of what was essentially dead space and maximising the real estate of a sports or entertainment facility.

ENGINEERING YOUR SUCCESS.

Parker Hannifin is a Fortune 250 global leader in a wide range of motion and control technologies: including filtration. The SmogHog® brand within Parker’s Filtration Group plays a crucial role in controlling emissions from industrial food processing facilities and restaurants. Finding pollution control solutions that will capture visible cooking emissions and odor in an effective, safe, and economical manner is essential. Parker SmogHog® is the gold standard of commercial ventilation systems and provide unmatched design and technical support.

Parker has been a proud partner of EVO for nearly 10 years. Parker’s SmogHog® electrostatic precipitator

(ESP) unit is integrated into EVO’s electric griddle with a ventilation system that extracts air across the cooking surface and through an electrostatic precipitator (ESP).

The PSG ESP removes smoke and grease particulates before exhausting clean air, resulting in a flexible set up that does not require duct work and meets EPA and UL standards. As a retail developer, building owner, tenant, architect, or engineer, you know how much a restaurant can add to the value of your venue. But you are also aware of the environmental issues that can result from annoying smoke and greasy odors emitting from kitchens, as well as the headaches that result from designing them.

Parker’s SmogHog® ESP products and PSG series provide proven air pollution filtration that not only eliminate problems caused by cooking ventilation but ensure that only clean air is exhausted into the environment. Many casinos, hotels, high-rise buildings, food courts, corporate cafeterias, restaurants, stadiums, and theme parks already depend on SmogHog® kitchen emission control systems to prevent odor complaints and secure a positive good neighbor image in their communities.

SmogHog® ESP systems are over 95% efficient and keep air clean and your facility running at peak performance. Unlike bag or box filters that remove only the largest particles, ESP electrically charges

both large and microscopic contaminants, and then strips them from the air stream collecting on grounded collection plates. The resulting discharged air leaves virtually hazardous particle untouched, releasing only clean air from the system to help you comply with even the strictest federal, state, and local environmental standards and keep your workers safe. Since the ESP cells are washable, reusing the collection cells eliminates costly filter replacements and disposal which allows for a greener environment and increased operational savings. To learn more, visit www.parker. com/airquality

Clean Air. It’s What We Do®

“It’s all about positioning your food outlet in the best location to maximize customer interaction, syncing your space to the flow of traffic in these non-traditional spaces.

“The same is true at airports, as the closer you can position your food and beverage business to areas with higher passenger flow, for example near the boarding gate or toilets, the greater your potential customer reach becomes,” Heim adds.

Furthermore, foodservice equipment typically found outside of the kitchen has the potential to turn previously unused spaces into points of profit.

As it relates to some of the most profitable menu items, this can be enhanced with ventless cooking technology such as a ventless flattop griddle.

“We all eat with our eyes, so why not make meal preparation more theatrical by cooking directly in front of the customer?” asks Heim.

A CHANGE IN THE GAME

Countless ventless cooking products are in development, and right now, Middleby is leading the way with innovations that break industry norms.

“OUR UNIQUE CIRCULAR FLATTOP COOKING GRILLS ARE DESIGNED TO CREATE A SOCIAL COOKING EXPERIENCE”

– SCOTT HEIM, PRESIDENT, EVO AMERICA AND MIDDLEBY VENTLESS SOLUTIONS

“The sales growth we experienced from 2013 to 2018 was due to the launch of our ventless cooking stations, adding new points of distribution and product placement in stadiums and arenas,” says Heim.

Ventless cooking is the most effective way to prepare high-profit menu items in otherwise unusable spaces.

On the surface, this potential for profit makes these products costeffective, but there are even more factors to consider when reviewing the value of a ventless cooktop.

“The cooking process results in grease, making hoods a requirement for commercial kitchens. Because of this, many spaces are often unusable due to the size, shape, and ductwork required – our ventless griddle can change that,” he prides.

Evo’s products also offer clean site lines and cooking transparency. As seen in fast-casual and quickservice restaurants (QSRs) over the last decade or so, the ability for the customer to see and self-select their food is highly desirable.

With Evo’s flattop griddles, operators can provide open visibility and transparency as to what and how food is cooked, which also allows them to promote the ever-important concept of freshness – a trend that continues to dominate the food and beverage industry at present.

ELECTRIFICATION IS COMING

One thing many operators may not know about ventless cooking is that it’s only achieved with electric cooking equipment.

“Simply put, gas-powered equipment cannot be ventless. At the same time, the use of electric cooking equipment is one of the hottest trends in foodservice, and it’s not just a trend – it’s the future,” Heim divulges.

Over the course of the last decade, more and more commercial and residential kitchens in Europe have made the switch from gas to electric, and those

numbers are continuing to rise across the continent.

“Here in the US, the use of electric equipment has also started to take hold over the past few years, as trend-setting cities such as Berkley in California are mandating the use of electric cooking equipment over gas,” he explains.

As electrification accelerates exponentially, two areas that can undoubtedly expect to see an increase in frequency because of this are induction cooking and ventless cooking.

Middleby has positioned itself to take full advantage of this trend and promises to continue putting forward innovative and game-changing designs through its signature grill

products, the CookTek brand, and other product lines in the portfolio.

“I continue to be excited and driven by advances in technology throughout the food and beverage realm,” Heim gushes.

“Combining art and science makes this industry interesting, challenging, and magical for me,” he finishes joyfully.

Tel: 503-626-1802

sales@evoamerica.com evoamerica.com

PERFECTION AT EVERY PASS

Dave Shave, President of Middleby Marshall, highlights the latest technologies, products, and platforms from the world leader in conveyor oven cooking

Writer: Jack Salter | Project Manager: Scarlett Burke

Middleby Marshall is one of the flagship brands of Middleby, a world leader in commercial and residential kitchen equipment and industrial food processing solutions.

“We have spent over 130 years perfecting the bakery conveyor oven cooking process to enable restaurants to provide excellent, consistent food and superior service to customers,” opens Dave Shave, President of Middleby Marshall.

MIDDLEBY MARSHALL OVENS – AT A GLANCE

CONVEYOR – The company’s legendary impingement conveyor ovens offer high performance, power, and technology.

INFRARED CONVEYOR – Infrared ovens provide an automated cooking platform designed to cook, bake, sear, and roast in highvolume kitchens with consistent quality results.

X-SERIES CONVEYOR – Known for its size and performance, the X-Series delivers a costconscious, ergonomic design for every application.

COUNTERTOP CONVEYOR –

Middleby Marshall’s countertop ovens combine power and technology with a smaller, highvolume design.

A highly respected and wellrecognized brand in conveyor oven technology, Middleby Marshall proudly manufactures conveyor ovens and continues to pursue innovation in

automated cooking solutions.

Indeed, its combination of different conveyor technologies allows restaurants to become automated, enabling guests to be served faster while reducing labor costs and delivering high-quality dining experiences to customers.

“We have always been at the forefront of incorporating new technologies that allow our customers to prepare orders faster and more consistently with less expense and manpower,” says Shave.

One such technology is air impingement, which enables the Middleby Marshall conveyor oven to bake products more quickly than deck ovens, thereby increasing output.

Impingement allows air to move rapidly through a tunnel of heat; multiple oven sizes and energy options are available depending on customer requirements.

“Energy management is important so customers can save costs by reducing their energy usage. While the oven may not be busy all times of the day, it needs to remain on. Our innovation helps operators cut energy

usage when the oven is idle between more active periods,” Shave explains.

“During this idle rate, the main air impingement blowers slow down the amount of air being forced through the oven and allow the burner to operate more efficiently, reducing fuel consumption and, in turn, operator costs.”

Alongside air impingement, Middleby Marshall utilizes long-wave infrared conveyor oven technology, leveraging the same tunnel design and opening up an entirely new range of menu options and benefits for the industry.

“Our customer base has always been and continues to be the pizza industry, but with this range of product platforms and our focus on the tunnel of heat, we have expanded to casual dining, stadiums, healthcare, education, and other markets,” outlines Shave.

“I was honored to be named President of Middleby Marshall last year. My priority is moving this prestigious company forward, bringing new innovations and benefits to what is an amazing industry.”

LONGWAVE LAUNCH

In the casual dining sector, the CTX brand has been a world leader in long-wave infrared conveyor oven technology and part of the Middleby Marshall portfolio for the past 15 years.

However, the company recognized the need to revisit the technology and provide a number of enhancements.

As a result, Middleby Marshall has introduced its all-new LongWave ovens designed to streamline kitchen operations, reduce the reliance on manual labor, and lower operational costs.

“We are focused on vertical cooking with the ability to stack the LongWave, increasing throughput. Think of LongWave as your automated chargriller,” Shave says.

The first enhancement was to increase the maximum temperature of LongWave ovens to 1,200 degrees

Then, investments were made into connectivity so LongWave ovens can connect to Open Kitchen, the only Internet of Things (IoT)-based solution that combines equipment monitoring, facility performance, and food safety.

“This allows for key components of the ovens to be monitored and channel data back for service and operations,” says Shave.

“What we observed with CTX was that there was no relay back to operations if the self-cleaning function had been activated. With IoT on LongWave, reporting can be sent to operations to ensure the cleaning frequency by staff has been adhered to.”

LongWave ovens additionally offer improved environmental operation as Middleby Marshall has redesigned the

This has dramatically lowered the surface temperature of the ovens, thereby creating a cooler working kitchen environment.

VIDEO CENTER

Moreover, given that long-wave infrared conveyor oven technology is a game-changer for the industry, education will be key to the success of LongWave.

Middleby Marshall has therefore invested in dedicated culinary expertise to drive the benefits of its LongWave ovens to the industry.

“With the global infrastructure and footprint of Middleby, we can educate, demonstrate, install, support, and gain feedback on LongWave with greater efficiency,” Shave tells us.

INNOVATION AND TRADITION

Alongside LongWave, the company is collaborating with other Middleby brands as it continues its product automation journey.

For example, it has worked with

Lab2Fab (L2F) on the Pizza Bot, which accurately dispenses toppings so employees can focus on customers and optimize productivity.

“The Pizza Bot supports the automated building of the pizza and transferring into Middleby Marshall conveyors, including the PS638 ventless ovens, supporting the most productive ventless system in the industry with over 150 pizzas per hour,” acclaims Shave.

“This not only supports labor realignment but puts an increased focus on reducing capital expenditure (CapEx) costs for the operator.

“Customers are still looking for the highest level of technology, connectivity, and energy efficiency, but there is also a need for a product line-up that benefits from a CapEx

standpoint as the pressure on store build costs continues.”

While some customers readily accept innovative technologies and want to incorporate them as soon as they are available, others prefer to stick to traditional methods.

In either case, Middleby Marshall is there to support customers, as evidenced by its PS540 and PS3240 series of ovens which incorporate traditional-style controls.

The PS640 series, meanwhile, features OneTouch, a high-resolution user interface that allows the operator to set up to 15 presets, each containing the bake time and temperature as well as a picture of the product being cooked.

“Operators can change from one preset program to another by simply

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selecting a new preset, and the oven will automatically adjust the bake time and temperature to the new settings,” Shave insights.

“OneTouch can also be operated in manual mode, which is like older ovens in that the operator sets the bake time and temperature independently.”

Additionally, it includes lockout features that prevent accidental setting changes, IoT functions, and internet connectivity for remote monitoring.

“Ovens with OneTouch also have energy-saving features incorporated into them,” adds Shave.

ENHANCED PRODUCTS

Over the past few months, using industry feedback and working closely with its production and engineering teams, Middleby Marshall now has a clear path for its product platforms.

Popular models such as the PS520 and PS540 have been brought back, while other items that didn’t fit various markets or the needs of the business

have been removed.

“Our PS platforms have been the staple for the pizza industry for many years. We continue to review them and drive efficiency and performance with these models,” Shave sets out.

Elsewhere, Middleby Marshall has expanded its X-Series range with the introduction of the X55 and X70, which have enhanced features to improve speed of operation and save energy, along with the launch of the X20 and X26, providing throughput options for businesses of any size.

“We are working on the next line-up of products and supplementary enhancements to provide various benefits to the industry. Watch this space for more exciting developments!”

There has equally been considerable investment in manufacturing technologies at Middleby Marshall’s 170,000 square foot facility in Elgin, Illinois which can produce all models quickly and efficiently.

For example, the company

continues to invest in processes within its manufacturing facility to deliver on its promise of high-quality products that stand the test of time.

As such, in the face of global challenges, Middleby Marshall in many ways controls its own destiny to support customer needs.

“We all know the industry has faced challenges over the past few years with the supply chain, labor, and rising food costs to name a few, but this is where Middleby Marshall and Middleby overall is well positioned to drive forward,” affirms Shave.

The company also works in tandem with some international Middlebyowned manufacturing facilities in China and the Philippines where specific models are produced for Asia-based customers, enabling efficiencies to be passed onto them.

This means that Middleby Marshall is well-positioned to bring profitable solutions to the industry and provide support not just in North America, but across the world.

“WE ARE WORKING ON THE NEXT LINE-UP OF PRODUCTS AND SUPPLEMENTARY ENHANCEMENTS TO PROVIDE VARIOUS BENEFITS TO THE INDUSTRY. WATCH THIS SPACE FOR MORE EXCITING DEVELOPMENTS!”

– DAVE SHAVE, PRESIDENT, MIDDLEBY MARSHALL

“With these facilities, we have been able to create focus and collaboration with other areas of the business, such as our engineering, service, and sales departments, effectively creating a business that operates 24 hours a day,” Shave explains.

EXCITING PROSPECTS

This 24-hour operation is one of several Middleby Marshall targets for 2025, with another key priority being its international distribution and sales focus.

“Middleby has unmatched

infrastructure in the conveyor space, and we have already set upon a focused strategy with this support,” reveals Shave.

“Our approach is simple – create an exemplary experience for our customers at every step of the process and make Middleby Marshall the easiest to do business with in the industry.”

It is also set to continue leveraging data across every area of the business, from sales and service to manufacturing and distribution, to drive efficiencies, having made

significant strides in this regard last year.

Last but not least, the growth of LongWave is a major goal for Middleby Marshall, with a focused marketing and strategic selling plan in place for the game-changing platform.

“I am excited about 2025 and beyond, positioning Middleby Marshall for remarkable things,” closes Shave.

“We have the greatest depth in product knowledge of conveyors and developed a culture where we strive for perfection within every area of the business. This has led to our new branding – Perfection at Every Pass.”

Tel: 847-741-3300 insidesales@middleby.com

HONORING THE MOTHER HERB

Stepping into a new era of growth with a powerful rebrand, Yerba Madre – formerly Guayakí Yerba Mate – deepens its mission to honor the Earth, celebrate Indigenous partnerships, and build a regenerative future for the beverage industry.

Brian Bousley, Chief Commercial Officer tells us more

Writer:

Lily

Sawyer | Project Manager: Scarlett Burke

After nearly three decades as Guayakí Yerba Mate, the pioneering beverage brand has reintroduced itself to the world under an impactful new name – Yerba Madre.

“Yerba Madre is a tribute to where we’ve been and a bold step toward where we’re going,” opens Brian Bousley, Chief Commerical Officer.

“It’s a name that honors the earth, the sacred “mother herb,” and our partnership with Indigenous communities across South America.”

With a dream to build a business that would be a force for positive change, the company has been privileged to work in direct partnership with 255 family farmers and Indigenous communities across Argentina, Brazil, and Paraguay over the years.

These partnerships have made it possible to sustainably cultivate shade-grown, organic yerba mate – a unique, naturally-occurring caffeinated beverage now more widely consumed in the US than ever before.

As the Yerba Madre brand grows, the new name unveiled in May reflects its ongoing evolution, purpose-driven ethos, and how the company is poised to energize a global movement.

PURPOSE-BUILT FOR A CHANGING WORLD

Brian Bousley, Chief Commercial Officer

“Yerba Madre is a name that’s easier to say and remember and reflects the people and purpose behind every can,” Bousley affirms.

North America’s food and beverage industry, Bousley observes, has undergone significant transformation in recent years and today has shifted toward more conscious consumption. Consumers are no longer only looking for flavor – they’re seeking a deeper connection with what they

consume, such as knowing where their products came from, who grew them, and how they impact the world.

“Transparency and sustainability are no longer niche – they are the expectation,” Bousley notes.

Yerba mate – long revered for its energizing properties, deep cultural roots, and sustainable production techniques – is ideally positioned to

meet these changing demands.

Containing naturally occurring caffeine and boasting a growing fanbase, the drink has become an alternative to synthetic energy drinks in recent years.

“As the market leader in North America, our role has been to build the yerba mate category with purpose,” Bousley continues.

As such, the company’s rebrand deepens its relationship with an ever-changing industry, helping it to connect with consumers more clearly and impactfully than ever before.

POWER IN VARIETY

Yerba Madre’s portfolio is intentionally designed to meet consumers wherever they are in their yerba mate journey.

“WE’RE NOT JUST SELLING A BEVERAGE – WE’RE BUILDING A NEW CATEGORY WHILE LEADING A REGENERATIVE MOVEMENT ROOTED IN INDIGENOUS PARTNERSHIP, ECOSYSTEM

RESTORATION, AND CULTURAL RESPECT”

– BRIAN BOUSLEY, CHIEF COMMERCIAL OFFICER, YERBA MADRE

From traditional loose leaf and mate bags to ready-to-drink cans and the company’s brewed glass bottle line, there’s a format for everyone.

“Some prefer the ritual of loose leaf; others love the convenience of a can or the refreshment of cold tereré,” Bousley recognizes.

Yerba Madre is proud to be able to honor all these preferences without compromising on its values.

“We’ve built our portfolio to make yerba mate more accessible without losing its soul,” he adds.

Today, the company enjoys national distribution in both natural and mainstream channels across the US, with strong roots on the West Coast.

In addition, the company has recently expanded its presence in convenience retail.

Meanwhile, a loyal fanbase that spans college campuses, co-working spaces, wellness communities, and even festivals reflects the company’s diversity.

“Our yellow cans are turning up at music festivals and urban offices; we’re popular with college students

and veteran coffee drinkers alike,” Bousley smiles.

In this way, Yerba Madre has become a daily ritual for a varied group, with a wide product range offering something for any need or occasion.

REGENERATION AS A WAY OF LIFE

For Yerba Madre, environmental stewardship is much more than a mere marketing strategy – it is the very foundation upon which it is built.

In this way, the Market Driven

WHAT IS YERBA MATE?

Native to South America and commonly found in Argentina, Brazil, and Paraguay, yerba mate – or “Ilex paraguariensis” – is a variety of holly tree whose leaves are dried and brewed into a hot or cold caffeinated beverage.

A combination of caffeine, found in coffee, theobromine, found in chocolate, and polyphenols, found in green tea, the beverage is known to provide a sustained boost of energy.

Brewed and enjoyed ceremoniously by many Indigenous communities across South America, the drink is traditionally served out of a hollowed-out gourd passed between friends. The ceremonial nature of yerba mate consumption is thought to promote connections between communities and cultivate collective memories and shared histories.

Today, Yerba Madre presents various ways to enjoy the traditional beverage while respecting and conserving its origins, making the revered yerba mate accessible to all.

Regeneration™ model places positive impact at the center of every decision made by the company as it seeks to uphold people and planet alongside profit.

Working closely with producer communities, some of whom have collaborated with the company for over 20 years, Yerba Madre ensures that each harvest supports Indigenous and small family farmers across South America.

“As we’ve grown, so has our capacity to scale impact. From sourcing and shipping to certifications and partnerships, we approach each part of the business as an opportunity to serve people and the planet,” Bousley prides.

Therefore, the company’s supply chain is relational, not transactional, allowing it to create one of the most

“YERBA MADRE IS A TRIBUTE TO WHERE WE’VE BEEN AND A BOLD STEP TOWARD WHERE WE’RE GOING”

– BRIAN BOUSLEY, CHIEF COMMERCIAL OFFICER, YERBA

MADRE

ethical and resilient sourcing networks in the industry.

In May, the brand launched the first-ever Regenerative Organic Certified™ Traditional Air Dried Yerba Mate Loose Leaf, a major milestone that underscores its commitment to products that heal rather than harm.

“We’re proud to show what regeneration can look like at scale –where every can sold contributes to lasting value, not just profit,” he says.

This is what Yerba Madre stands for – a name that reflects the measures the company takes to ensure regenerative practices and the

communities that make it possible.

Ultimately, it’s part of the company’s DNA – rooted, relational, and regenerative by design.

COMMUNITY AT THE CORE

As a certified B Corporation (B Corp) and registered Social Purpose Corporation, Yerba Madre’s values of community, friendship, and service can be felt far beyond its products.

Whether through cross-team collaborations, shared mate rituals, or company-wide gatherings, the organization fosters a culture of connection and shared responsibility.

“We believe regeneration begins with how we show up for each other, and we create a space to connect,” Bousley enthuses.

The company’s overall culture of care, community, and shared responsibility is further reflected in its ongoing work in the Atlantic Forest in South America, through which it seeks to remain connected to the “why” behind its work.

Standing out from the competition, Yerba Madre’s recent rebrand will see it double down in its mission to allow more people to connect with who it is and what it stands for.

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COMPANY TIMELINE – AT A GLANCE

• 1996 – Having recently graduated with a degree in food science, company co-Founder, Alex Pryor, introduces the concept of yerba mate to friend and future co-Founder, David Karr.

• 1997 – Alex and David begin building the business from the ground up in California.

• 1997-99 – Primarily selling the drink to students and small businesses, three more partners are added – Don Miguel, Steven Karr, and Chris Mann, fondly dubbed ‘The Semillas’ (seeds). Meanwhile, Market Driven Regeneration™ is conceived.

• 2000 – Traveling the country in Volkswagen vans and recreational vehicles (RVs), ‘The Semillas’ introduce loose leaf yerba mate to consumers across the US.

• 2002 – A proud alliance with the Aché Kue Tuvy community emerges, whose desire to preserve and regenerate the Atlantic Forest aligns closely with what Yerba Madre was originally founded on.

• 2005-10 – The company launches its first ready-to-drink product, tereré, containing iced yerba mate blended with herbs and juices.

• 2007 – Becoming B Corp certified is a proud milestone for Yerba Madre, whose vision of using business as a force for good continues to be recognized today.

• 2017 – Ambacebador launches, providing a virtual space where fans of the band can connect.

• 2025 – Almost three decades after the business was founded, Guayakí Yerba Mate relaunches in May under its meaningful new name – Yerba Madre.

“We’re not just selling a beverage –we’re building a new category while leading a regenerative movement rooted in Indigenous partnership, ecosystem restoration, and cultural respect.

“That model is rare, and it’s what has set us apart for almost 30 years,” he emphasizes.

BRINGING TRADITION FORWARD

Despite its rapid growth and product innovation, Yerba Madre remains deeply grounded in the traditional use of yerba mate.

“Our connection to the traditional use of the leaf began with our very first product – loose leaf mate,” Bousley shares.

In keeping with both its conservational outlook and respect for long-held traditions, the company’s Traditional Air Dried Yerba

Mate Loose Leaf product will be the first to launch under the Regenerative Organic Certified™ label.

“We’re proud to be launching the first-ever Regenerative Organic Certified™ yerba mate product, further demonstrating our commitment to systems that heal, not harm,” he surmises.

Loose leaf will also be the first product packaging under the Yerba Madre name – a tribute to where the company started and the communities who have nurtured this tradition for generations.

Looking ahead, Yerba Madre is also exploring more functional formats of the product to meet the growing demand for health-conscious options while staying true to its roots.

With new retail expansion plans, a regenerative product portfolio, and a name that better communicates its roots and values, the company

is poised to cement its presence in North America and beyond.

“Our biggest priority this year is the successful transition to Yerba Madre –a name that holds the promise of our mission and future,” Bousley states.

The overarching goal is clear –to build a brand that honors the company’s past while boldly stepping into the future.

“As we look ahead, everything we do will continue to be rooted in regeneration, community, and care – for both people and planet,” he proudly concludes.

SOFT DRINKS THAT SHINE BRIGHT

With a vast portfolio of widely recognized and well-loved drink brands, Sunny Sky Products is the one-stop shop for the US beverage manufacturing sector. We pour a cold brew with CCO, Manos Spanos

Writer: Lucy Pilgrim | Project Manager: Scarlett Burke

The North American soft drinks sector is currently experiencing a hive of activity, making it an exciting but challenging industry to compete in.

This is reflected by a recent flurry of fresh, innovative beverage formats, as the region’s consumers are more open to trying new drink experiences.

There has been a particular rise in Gen Z and Millennial customers, who are driving the emergence of unique soft beverage categories, including refresher drinks, craft sodas, bubble tea, and cold brews.

Customization services and made-to-order drinks categories are also making waves, evidenced by the trajectory of brands such as Dutch Bros, Ziggi’s Coffee, Scooter’s Coffee, 7 Brew, and the rise of CosMc’s in particular – a specialty beverage offshoot of McDonald’s that opened its doors in December 2023.

However, despite the industry’s steady recovery following the impacts of the COVID-19 pandemic, rising inflationary pressures are significantly straining the market as consumers are reaching their upper limits of spending sensitivity.

Yet, the beverage sector is wellpositioned to tackle these challenges with force.

“The beverage industry is primed for growth, as it provides experiences that attract younger generations and opens opportunities for more drink categories.

“DUE TO OUR VERTICAL INTEGRATION MODEL, SIGNIFICANT SCALE, AND OPERATIONAL EXPERTISE, WE BELIEVE WE ARE ABLE TO COMMAND VERY HIGH-QUALITY PRODUCTS AT AN EXTREMELY COMPETITIVE PRICE POINT, FAST INNOVATION, AND EXCELLENT CUSTOMER SERVICE”

– MANOS SPANOS, CCO, SUNNY SKY PRODUCTS

“However, competition is intense, so the attributes of agility, speed, great quality at a good price, and excellent customer service are key,” opens Manos Spanos, CCO of Sunny Sky Products (SSP), a leading provider of a vast range of tasty beverages.

ANY TIME, ANY PLACE

With a founding mission to have its beverages consumed and enjoyed at any time in any place, SSP prides itself on its commitment to creating, manufacturing, and delivering top-quality products and excellent customer service for its vast range of consumers.

“We strive to stay at the forefront of flavor and product innovation to meet all the beverage needs of our customers across the world,” Spanos highlights.

The company distinguishes itself from other US soft drinks providers due to its breadth of product offerings, which allows SSP to be a one-stop shop solution provider and cater to the needs of its foodservice, convenience

(c-store), healthcare, and specialty business and industry (B&I) customers.

“Hot, cold, frozen, and flavor enhancers - we have it all. Ranging from coffee to juice, crafted carbonated soft drinks, smoothies and slushies, bar mixers, refreshers, soft serve ice cream, and everything in between,” he surmises.

“We aim to become captains for the categories that are important to

These are further complemented by the company’s in-house brands, including Tropics, Dr. Smoothie, UPOURIA®, Refraisia®, and El Niño Aguas Frescas®.

A whole host of convenience store chains across the US trust SSP with their business, as well as some worldfamous foodservice organizations such as Dunkin’, Sandals Resorts, IHOP, and a plethora of other leading food and beverage titans.

Meanwhile, the company’s recent acquisitions allow it to create a comprehensive vertical integration model, operating six manufacturing facilities across the nation as well as multiple direct store distribution (DSD) routes in the southern areas of the US.

“Due to our vertical integration model, significant scale, and operational expertise, we believe we are able to command very high-quality products at an extremely competitive price

point, fast innovation, and excellent customer service,” Spanos outlines.

BEST-IN-CLASS FACILITIES

In order to meet the demands of its vast brand portfolio, SSP’s six stateof-the-art manufacturing facilities are strategically positioned to enable value-added capabilities such as hot and cold fill packaging, low-acid aseptic processing, and powderbased solutions.

SSP’S CORE PRINCIPLES

• UNDERSTANDING AND SATISFYING CUSTOMERS’ NEEDS – The company works as a team to build lasting customer relationships by understanding their requirements and exceeding expectations.

• HIRING AND EMPOWERING GOOD PEOPLE – SSP works hard to place the right people in the right positions, develop their talent and skills, and provide opportunities for them to influence outcomes.

• FOCUSING ON SOLUTIONS, NOT PROBLEMS – The company begins a project with the end goal in mind and strives to stay positive and work together for the desired results.

• DOES WHAT IT SAYS IT’S GOING TO DO – SSP sets realistic expectations, communicates clearly, and is accountable for its actions.

• HAS FUN – The company recognizes its successes and celebrates them together, contributing to a positive work environment.

• PLAYS TO WIN – SSP puts integrity first, remains competitive, and works as a team to execute projects to the best of its ability.

The facilities also allow for better planning and servicing abilities as the vast majority of the company’s volume is produced in-house, striking an equal balance between quality and cost.

“The six facilities are one of the most important reasons why we win in the marketplace – being able to meet capacity with an excellent service quality footprint,” Spanos urges.

SSP’s success can also be attributed to its versatility in the industry.

In his role at the company, Spanos is able to combine his experience in the consumer packaged goods (CPG) sector – working for major multinational brands such as Johnson & Johnson, PepsiCo, and Danone –with the flexibility, speed, and low complexity of SSP.

“Working the best of both worlds can truly accelerate growth as you are able to deploy innovation faster, be

“WE STRIVE TO STAY AT THE FOREFRONT OF FLAVOR AND PRODUCT INNOVATION TO MEET ALL THE BEVERAGE NEEDS OF OUR CUSTOMERS ACROSS THE WORLD”

– MANOS SPANOS, CCO, SUNNY SKY PRODUCTS

very close to the customer, provide exceptional and speedy service, and maintain tight control of costs. These are the things that the company is known for and excels at,” he states.

INNOVATIVE SUPPLY CHAIN SOLUTIONS

SSP continuously works to upgrade its operational footprint, optimize its supply chain, and maximize its local sourcing.

For example, any milk products the company uses are sourced locally

from farms in Pennsylvania, ensuring great quality and advancing the development of the local economy.

In line with SSP’s supply chain innovations, it recently shifted to working on single enterprise resource planning (ERP) software, SAP S/4HANA, giving the company the ability to streamline its operations and work toward a set of concrete key performance indicators (KPIs).

SSP is also working on the integration of artificial intelligence (AI) into its ERP tech stack, facilitating a

SAF TE A® LINER

COOK CHILL BAGS

BOX L INERS

COMPLETE BEVERAGE SOLUTIONS PROVIDER

• SSP is a leading manufacturer of innovative beverage solutions, including hot, cold, frozen, and beverage enhancer products for a vast range of industries.

• It specializes in manufacturing hot-fill, cold-fill, low-acid aseptic, and powderbased solutions.

• The company has an extensive product portfolio distributed across the US and internationally.

• It offers a wide range of solutions such as licensed brands, SSP house brands, and private label offerings to meet clients’ needs.

• SSP’s portfolio includes clean label and preservative-free smoothie bases and refreshers, bar and cocktail mixers, juices, teas, lemonades, specialty cappuccinos, frappes, hot chocolates, cold brew and iced coffee, coffee concentrates, fountain drinks, aguas frescas, frozen slushies, coffee syrups, creamers, sauces, soft serve ice cream, and toppers.

stronger supply and demand planning process, particularly when using the Salesforce Marketing Cloud – a highly recognized industry software.

“These solutions enable us to not only monitor our progress against our goals but maintain good communication channels with our customers, providing them with up-todate news and fulfilling their needs,” Spanos tells us.

The company continues to enhance its ERP tech stack, simplifying and quickening the two-way communication between itself and customers.

COMMITTED TO EXCELLENCE

SSP’s people are the secret ingredient to its success, as being a mid-market company with approximately 650 team members means it cultivates a family culture.

Each employee is valued and listened to and has the opportunity to provide ideas and feedback through a regular engagement survey.

“We are very proud of our engagement survey scores within our team, which have been the highest I have seen in my career,” Spanos prides.

Moreover, with the breadth of SSP’s locations and categories, the company provides its staff with continued opportunities to grow personally and professionally.

Looking ahead, the company is on an exciting trajectory, achieved by both organic growth and strategic acquisitions.

In fact, SSP has undergone two major acquisitions in the past two years, namely GoodWest Industries and Bevolution Group, which have been key in achieving the breadth of capabilities it enjoys today.

“Organic growth is now allowing us to reap the benefits and synergies of these transactions. We continue looking for new opportunities that will complement our portfolio and enhance our operational and sales footprint,” Spanos ends.

Going forward, numerous factors such as growth, innovation, speed,

operational excellence, and great customer service will drive SSP’s growth and continued success in the soft drinks market.

Tel: 1-877-235-6466

Info@SunnySkyProducts.com sunnyskyproducts.com

WITH HONESTY, INTEGRITY, AND TRANSPARENCY REGULATING

TDedicated to being a premier regulator committed to creating a safe and sound financial future, the Turks and Caicos Islands Financial Services Commission is a premier partner for any financial needs. We explore the company’s many offerings and the country’s exceptional appeal with Kenisha Bacchus, Acting

Managing Director

Writer: Lauren Kania | Project Manager: Joshua Mann

he Turks and Caicos Islands (TCI) is not only famous for its pristine beaches and nirvanalike climate but also as a Caribbean financial center highly attractive to investors and financial institutions for myriad reasons.

The islands boast a flourishing tourism industry, accessible opportunities for real estate investment and development, and numerous fiscally prudent advantages. With no income, capital gains, or inheritance taxes, TCI offers opportunities for individuals and businesses alike to optimize their tax obligations and enjoy financially stable environment. Additionally, the nation has a stable political and economic climate due to its status as

a British Overseas Territory and close proximity to the US.

The endless natural beauty, thrilling tourist attractions, and plethora of financial services and benefits make TCI an incredibly appealing location for those seeking financial growth in a slice of paradise.

To help navigate these services, which can seem overwhelming at times for newcomers unfamiliar with local policies and governance, is the Turks and Caicos Islands Financial Services Commission (TCIFSC) – a leading regulator for all matters relating to financial services regulation, supervision, monitoring, and legislation, and the incorporation and registration of legal entities and businesses in TCI.

The TCIFSC is dedicated to fostering and maintaining public confidence

“TCIFSC IS UNDERGOING A PERIOD OF TRANSITION, WITH SIGNIFICANT CHANGES UNDERWAY. THE ABILITY TO DRIVE THIS CHANGE, BUILD A STRONG ORGANIZATIONAL CULTURE, AND ACHIEVE LONG-TERM GROWTH IS ONE OF MY CORE GOALS”

– KENISHA BACCHUS, MANAGING DIRECTOR, TURKS AND CAICOS ISLANDS FINANCIAL SERVICES COMMISSION

in the financial services sector of the islands. Established under the Financial Services Commission Act 2001, it operates as an independent statutory body.

The commission’s core mandate is to ensure a strong and stable financial system through the

effective regulation and supervision of financial services providers, which includes non-profit organizations and designated non-financial businesses and professions (DNFBPs), banks, investment dealers, and insurance companies, as well as managing the commercial registry in TCI.

WHY TCI?

As mentioned, due to its stable economy, myriad tax benefits, and government commitment to fostering business development, TCI holds the promise of substantial returns.

The islands are a prime opportunity for savvy investors and business owners looking to grow their companies in a nation of white sandy beaches, vibrant coral reefs, and preestablished thriving industries such as real estate, hospitality, and leisure.

No matter what sort of strategic business venture one is looking to embark upon, TCI’s allure, alongside its beneficial location and flourishing tourism sector, make it an enticing investment opportunity not to be overlooked.

TCIFSC allows individuals and businesses to access the plethora of benefits the islands offers with timetested reliability, proven expertise, and seamless services.

As an independent statutory body, the commission is an integrated regulator with responsibility for the regulation of all financial services businesses operating in or from the islands.

In addition to supervising various business entities, the commission is responsible for the administration of company formation, registration,

WHAT IS YOUR TAKE ON THE INDUSTRY IN TCI AT THE MOMENT? IS IT AN EXCITING SPACE TO BE WORKING IN, AND HAVE YOU IDENTIFIED ANY RECENT TRENDS DEVELOPING?

Kenisha Bacchus, Acting Managing Director: “What drew me to the industry, and continues to keep me engaged, is the constant evolution.

“Whether it’s adapting policies to implement regulatory changes, embracing FinTech innovation, working to ensure financial sector stability and market confidence, or guiding stakeholders through the financial services landscape, I thrive in environments where strategic foresight and execution are equally critical.

“What drives me in this field is the dynamic nature of regulation – the need to interpret, adapt, and operationalize complex legal requirements in a way that aligns with objectives stemming from global best practices, domestic laws, and protects stakeholder interests.

“As Acting Managing Director, I see my role as not only driving outcomes but also mentoring talent, fostering a culture of accountability and innovation, and ensuring our stakeholders are well-positioned for longterm success.

“TCI’s financial services continue to grow, and we are actively working to modernize our financial services landscape as they play a crucial role in the country’s economy. The government has prioritized improving the ease of doing business and is implementing reforms to solidify TCI’s sound regulatory environment, within which businesses can operate.

“TCI’s economy is on an upward trajectory because of the stability of the US dollar, and it has one of the fastest GDP growth rates in the Caribbean.”

patents, trademarks, and names, alongside ensuring local financial institutions follow the laws set in place.

Run by a seven-member board of commissioners – comprising experts with deep knowledge in both domestic and international financial services and regulatory matters –TCIFSC reports to and takes direction directly from the Governor of TCI, Dileeni Daniel-Salvaratnam.

FACILITATING ECONOMIC DEVELOPMENT

The TCIFSC board is constituted under Section 5 of the Financial Services Commission Ordinance 2007 and is responsible for overseeing the business and affairs of the organization, ensuring the effective implementation of its strategic objectives and goals.

As the governing body of the commission, the board plays a critical role in overseeing its financial services and offerings.

Its principal functions are varied and include establishing the policy of the commission and monitoring its implementation; approving financial estimates for submission to the Governor of TCI in Cabinet; appointing senior officers, including the Registrar of Companies; and approving financial statements and appointing a suitable, qualified person to audit them.

WHAT ELEMENTS OF THE COMMISSION ARE YOU MOST PROUD OF?

Kenisha Bacchus, Acting Managing Director: “We are proud of our efforts to protect the financial stability of the market. We continue to safeguard the public interest, ensuring financial services businesses operate ethically, transparently, and in compliance with laws that protect financial systems and societal well-being.

“There have been significant improvements in engagement with the financial services sector and other stakeholders, fostering collaboration.

“Over the past five years, TCIFSC has made significant strides in strengthening the monitoring and mitigation of risks that could trigger a financial crisis, including overseeing capital requirements and liquidity standards, as well as increasing efforts around stress testing for major institutions. We can promote market integrity by enforcing regulatory laws to ensure markets are fair, efficient, and trustworthy.

“A major part has been stepping up the enforcement of anti-money laundering (AML) and know your customer (KYC) rules, aimed at preventing the financial system from being used for illicit activities. These efforts underscore TCIFSC’s commitment to maintaining high regulatory standards that accord with global standards.

“Beyond this, TCIFSC is actively enhancing its regulatory effectiveness through strategic initiatives. These include a focus on digital transformation, renewed efforts to strengthen internal capabilities and build our team, and fostering a culture of continuous growth and development.

“In essence, our proudest achievement lies in enabling confidence –people’s assurance that their money and TCI’s economic outlook are being responsibly safeguarded.”

Additionally, the board monitors and oversees the management of the commission with the objective of ensuring resources are utilized economically and efficiently; adequate internal financial and management controls are in place; TCIFSC is operated in accordance with principles of good governance; and the commission fulfills its statutory obligations and properly discharges its functions. Equally as important to the seamless management and services of TCIFSC are its domestic and international cooperations.

For domestic cooperation, the commission lends support as an interested stakeholder in the protection of the integrity of the financial services system to national and international initiatives that are not viewed as part of its core functions.

In doing so, TCIFSC regularly works alongside domestic authorities, including the Attorney General’s Chambers, Financial Intelligence Agency, Royal TCI Police Force, and many others in order to meet obligations set out by other domestic legislation.

Internationally, the commission takes appropriate steps to work with foreign regulatory authorities, competent authorities acting pursuant to enactment, and others in or out of TCI in relation to the prevention or detection of financial crime.

ENSURING A STRONG FINANCIAL SYSTEM

Crucial to implementing any business in TCI is the process of legal and accurate registeration.

TCIFSC, through its Registry Department, is responsible for the administration of the Company Ordinance, Partnership Ordinance, Trademark and Patents Ordinances, and the Business Names Ordinance. It is also the custodian of public information filed pursuant to these ordinances.

The department’s objective is to provide the highest level of service and maintenance of accurate records.

In pursuing this objective, it is guided by the requirement to balance the needs of those legally required to file information against those who have a statutory right to inspect such information.

Additionally, to allow companies to access this information and obtain the appropriate licenses more easily, TCIFSC offers the Registry Management System, commonly

HOW DO YOU EMPOWER YOUR STAFF AND RECOGNIZE THEIR CONTRIBUTIONS?

Kenisha Bacchus, Acting Managing Director: “TCIFSC works to ensure staff have the confidence and tools required to make decisions and take ownership of their work. We have expanded our capacity to provide training opportunities for staff as a way of investing in our employees, enabling them to demonstrate confidence in performing their roles and build their competency.

“This investment in upskilling through courses, mentorships, or on-the-job learning is also important for creating mobility and succession planning opportunities. We believe that competence increases as our staff are empowered.

“We are working to create an environment that fosters the growth of innovative ideas and where employees feel comfortable suggesting ideas without fear of criticism. TCIFSC believes a supportive culture is key to empowering staff as it promotes collaboration, open communication, and respect for diversity of thought. This growth mindset recognizes that mistakes may occur, but this presents opportunities for growth and professional development.

“We have established a recognition program that boosts morale, reinforces positive behavior, and shows employees are valued. Some of the recognition initiatives include ad hoc and performance-based rewards and bonuses. There is also a peer recognition program based on nominations made by staff.”

known as K-registry – an online portal utilized to facilitate services to clients.

The system primarily caters to the general public alongside corporate services providers, i.e., company managers and agents, who register as public service providers (PSPs).

To protect both the commission and its clients, TCIFSC is a member of the Caribbean Financial Action Task Force (CFATF), a regional body of the Financial Action Task Force (FATF).

FATF sets international standards to combat money laundering, terrorism financing, and proliferation financing. It issues recommendations on preventing these types of financial crimes, which the commission is committed to implementing and regulating to the highest standard.

As TCIFSC continues to look toward the future of the financial services industry in TCI, it is looking to further its mission of maintaining public confidence in the lucrative industry alongside its vision of providing respected, fair, effective, and risk-focused regulation services to individuals and businesses looking to expand into the stunning island nation.

With beauty and economic prospects to embrace, TCI offers unfettered growth and opportunity in a one-of-a-kind tropical paradise.

www.tcifsc.tc

THE FINAL WORD

To round off each issue, we ask our contributing business leaders for their views on the same question

How would you describe your leadership style?

Matt Saulsbury CEO, Saulsbury

“My leadership style is a blend of democratic and servant leadership. I believe in collaboration, accountability, and empowering teams to make informed decisions. No one has all the answers, and I value input and healthy debate. Leadership is not about authority – it’s about fostering a culture where people feel valued, challenged, and motivated to achieve success together.”

John O’Neill

President, JP Logistics

“My leadership style is to treat others as you’d like to be treated. I don’t yell; my door is always open. If you make

a mistake, do your best to mitigate and learn from it so it doesn’t happen again. I enjoy my time with my staff, barbecuing in my suit for the warehouse employees and enjoying a cold beer with them – I think they enjoy it too!”

Manos Spanos

CCO, Sunny Sky Products

“Leading the commercial function in Sunny Sky Products is a privilege and pleasure. I leverage my experience to head a team of very strong leaders across sales, marketing, and R&D functions, enhancing coordination and execution.

“I aim to be a coach first and player second, and bring out the best in the

team. I’m not afraid to have people smarter and more capable than me in their areas of expertise and work with them in crafting strategy, enabling team dynamics, and providing the necessary tools and resources, then getting out of their way.”

Tim Saxon

CMO, Resonac Graphite Business Unit

“I believe that the team is greater than the individual, and a high-performing team is unstoppable. As a leader, I focus on creating a culture that celebrates the successes of others rather than taking credit for achievements.

“I’ve shared The Five Dysfunctions of a Team by Patrick Lencioni with my direct reports, emphasizing our shared responsibility to avoid these dysfunctions. I've also introduced The Culture Code by Daniel Coyle and The Fearless Organization by Amy Edmondson, both of which focus on a success-driven culture. These three books shape my leadership style.”

Eric Lamontagne

President, Morbern

“I like to think my style of leadership is collaborative but very focused on results. I surround myself with people that are more qualified than I am, because I can’t make all the decisions alone. It changes with time in your career as you progress, but I'm proud of having a team that knows what they're doing.

"In Canada, hockey is embedded in our culture. The coach knows how to skate, but all the other players are much better – it's teamwork and nobody can do it all alone.”

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