Supporting GLP-1 users with
The 1:1 Diet
Welcome to your Consultant guide
Whether you ' ve joined a training call or are catching up afterwards, this guide is here to help you confidently support weight loss injection users within the framework of The 1:1 Diet.
CONTENTS
It covers everything you need to understand the updated protocols, communicate clearly, and grow your business.
This guide is designed to be clear and practical. It can be used at any stage in your business, whether you ' re revisiting the topic or diving in for the first time.
Overview & Introduction
Updated Protocols
Nutrition & GLP-1 Integration
Marketing Tools
Communication Guide
Next Steps & Resources
Overview & introduction
The weight loss industry is evolving, and as more people explore weight loss medications, The 1:1 Diet remains a trusted, proven option for sustainable results. While some may choose injections, many others still need support, nutrition, and structure — and that’s where you come in.
The 1:1 Diet is adapting in a way that lets you meet people where they are, while staying true to our powerful, people-first plan. With new protocols, enhanced training, and ready-to-use marketing tools, you ’ re equipped to confidently support weight loss injection users without losing sight of what sets The 1:1 Diet apart.
You don’t need to change everything you do — you just need to know how to position this update as part of the broader support you offer as it is a great tool for you to have available. This guide will show you how.
FAST & SUSTAINABLE
SAFE & PROVEN IMPROVED NUTRITION
STATUS
PSYCHOLOGY OF DIETING
Updated protocols
GLP-1 users can now be supported on Plan from Step 2 and above.
These updates have been designed to help you confidently guide and support customers who choose to use weight loss medication. This does not replace our core Steps Plan – it simply allows for flexibility, so you can meet people where they are.
You remain in control. Supporting weight loss injection users is optional –but now it’s possible, with clarity and confidence.
An ePRF must be completed
ss injection use must be declared
Customers must purchase all products
Weight loss injections must be prescribed
ing letter must be sent disclaimer must be signed
Updated protocols
For new dieters looking to start on plan who are taking GLP-1 medication, simply click to start a new ePRF and select the GLP-1 tick box in the Medications list.
Updated protocols
Existing dieters looking to start GLP-1 medication should be restarted. Here’s how you do this... Simply click on ‘Restart this dieter’
Updated protocols
A pop up message will appear asking you if you ’ re sure. Click ‘Continue’
Updated protocols
Click ‘Next’ if their address and contact details remain the same
Click ‘Next’ again, if their personal details remain the same
Updated protocols
Tick the GLP-1 box
If there are no other medical conditions or medications, tick this box
Updated protocols
If there are no allergies or intolerances, tick this box
Updated protocols
The ePRF will provide the lowest suitable starting Step along with any other guidance depending on your client’s medication conditions/medications
Updated protocols
Please ensure your client reads the Client Declaration and agrees with the statements
DOS AND DON’TS –Compliance & Core Support
Complete a new ePRF for GLP-1 users
The lowest Step will be Step 2
Send a Monitoring letter to the GP
Offer one to one support & regular weigh ins
Offer the App support
DOS AND DON’TSBusiness Building & Support
Reach out to lapsed dieters
Reach out to existing dieters considering GLP-1
Use our marketing materials for GLP-1 dieters
Have quality conversations (scripts available)
Attend our 3-tiered Nutrition training
THE FEW DON’TS
Don’t start below Step 2
Don’t skip the disclaimer
Don’t provide weight loss coaching if they're on GLP-1 without completing protocols
If they don’t buy products, they can't access your support
Nutrition & GLP-1 integration
GLP-1 medications can suppress appetite and slow digestion which often leads to:
GLP-1
Low protein intake
Inadequate calories
Missed nutrients
That’s where you come in.
With the 1:1 Diet you can provide: products High-protein recommendations Personalised structure & support
Top Tips:
Prioritise protein (aim for 50-75g/day)
Use meal tracking to keep on track
Use one recruitment resource today—whether it’s a social media post, a message template, or a guide, take action and start the conversation!
Watch for under eating symptoms (fatigue, dizziness, hair loss)
Hydration & digestion tips (eat slowly, chew well)
Your dieters don’t just need weight loss – they need sustainable change. That’s what The 1:1 Diet delivers.
Your support toolkit for weight-loss injections
We’re giving you:
A complete marketing asset pack for you to use on your social media channels
Email and WhatsApp templates for quick, professional messages Sprint into Summer challenges to help you get the conversations flowing right away
A new ‘offer’ sales part in your inventory, so you can create personalised offers for your clients and make conversations even more relevant. All you need to do is choose a price and turn it on in your inventory
To get started...
Download your assets
Just look for the “GLP-1 Toolkit” folder in the Marketing Hub
Sprint into Summer challenges
Take part in the activities we share, use the tools we give you and let us help you feel confident in addressing your customers’ questions.
We’ll be guiding you every step of the way!
Key Message: Please stick to approved materials only – protect your business and the brand.
Avoid creating your own copy around GLP- 1
Understanding Today's Dieters
Before you communicate, it helps to understand the types of dieters you may be speaking to — especially those who may be curious about, tempted by, or already using GLP-1 medication.
The Curious They’ve heard of GLP-1s and are intrigued. They’re asking questions and weighing up their options.
The Current Dieter They’re already on Plan but might be wondering if GLP-1 could work for them instead.
The GLP-1 User
They’ve already started injections. They may be struggling with structure, nutrition or side effects.
The Lapsed Dieter They left Plan (possibly for GLP-1s), but things might not be going as expected.
Not everyone is ready to hear that The 1:1 Diet is the best option — even though we know it is. That’s why your conversations need to meet people where they are.
When you tailor your message to the person in front of you, you build trust, open up the conversation, and create the chance to support them long term — even if they’re not ready just yet.
Communication guide
We’re not here to push injections. But we are here to:
Help people make informed choices, Offer structured support if they choose GLP-1s, Build trust and grow your business
Use the messaging that aligns with YOU. Here are some suggestions:
The Curious
"GLP-1s are everywhere right now — just so you know, I can support people from Step 2 and above alongside them. Still all the structure, just more flexibility."
The Current Dieter
"If you ' re curious about GLP1s, I'm here to talk it through. You're on a proven plan — but if you ever want to explore options, I can support that too."
The GLP-1 user
"If you ' re using GLP-1s, I can now offer full support from Step 2 — structure, nutrition, and check-ins to help you stay on track."
The Lapsed Dieter
"If you ' re on GLP-1s but miss the structure of Plan, you can now come back on Step 2 with full support. No pressure — just an option if you ' re ready."
SUGGESTED CONVERSATIONS
BUCKET 1 BUCKET 2 BUCKET 3
Potential new dieters
Current dieters considering GLP-1 Lapsed dieters who left for GLP-1 (including GLP-1 users)
1:1isthebestNutritionalgaps Healthyfood habits Appetite& sideeffectssupport Stronger NourishmentMindset SupportedMaintenance Fastbut sustainable Improved nutrition Psychologyof dieting Safe&proven
SUGGESTED CONVERSATION
IF A DIETER IS ADAMANT, THEY’RE GOING TO USE GLP-1
I completely understand why GLP-1s feel like an attractive option – they’ve been all over the news, and lots of people are curious. I just want to make sure you ’ ve got all the facts so you can make a choice that truly supports you – not just for now, but long-term. ❤
Here’s the thing – the injections might help reduce your appetite and get some weight off quickly, but they don’t teach you why you eat, or how to manage food in real life once the medication stops. And for many, that’s when the real struggle begins.
SUGGESTED CONVERSATIONS
FOR THOSE CONSIDERING GLP-1
Lots of people are looking into GLP-1s at the moment— did you know The 1:1 Diet can work alongside them? I can now support clients on Step 2 or above even if they decide to go ahead with the jab
If you ’ re thinking about using a GLP-1, I’d love to chat about how The 1:1 Diet can complement it. With structure, nutrition, support, and the Dieter App—it helps fill the gaps and builds healthy habits while you ’ re on the medication
SUGGESTED CONVERSATIONS
FOR CURRENT DIETERS (WHO MIGHT BE CURIOUS ABOUT GLP-1)
You might be hearing a lot about GLP-1s right now—just so you know, if it’s ever something you ’ re thinking about, I can still support you on Plan from Step 2 onwards. You’d stay on track with everything you love about the 1:1 Diet
If you ' re ever considering GLP-1s, let’s have an honest chat. You’d still be able to follow a Step Plan with full support and guidance, starting from Step 2. It’s not either/or—it’s about what works best for you.
SUGGESTED CONVERSATIONS
FOR GLP-1 USERS
I know you ' re on GLP-1 at the moment—did you know that you can now follow a tailored Step on The 1:1 Diet alongside it? Step 2 and above are now available to GLP-1 users, with full access to support, weigh-ins, and the Dieter App.
So many people on GLP-1s are telling me they’re not sure what to eat or how to build healthy habits. That’s where The 1:1 Diet can really help—it now offers structured support starting from Step 2, even while using GLP-1s
SUGGESTED CONVERSATIONS
FOR LAPSED DIETERS
I know you loved the results you got on Plan before—did you know you can now follow it again even if you ’ re using a GLP-1? We’ve updated the protocol to allow a return to Step 2 or above, with full Consultant support and access to the Dieter App
They left for GLP-1 but now there’s a way back
If you ' re using or considering using a GLP-1 now, I’d love to support you with a Step Plan that works alongside it. You can come back on Plan from Step 2, with regular check-ins and full access to everything you loved about the 1:1 Diet!
FAQs to help you with these changes
What am I allowed to say to a GLP-1 customer?
You can explain to customers who have been prescribed GLP-1 that they can use The 1:1 Diet products, follow the Steps plan, and receive your one-to-one support as part of their weight loss journey.
Am I allowed to advertise that I am using GLP-1?
No – your role as a Consultant is primarily to promote the products and the benefits of losing weight with The 1:1 Diet. Advertising weight loss through another weight loss company would be considered a conflict of interest. What support can I offer a customer on GLP-1?
You can provide regular weekly weigh-ins, motivation, and guidance on the Step they’re following. They also have access to the app for recipes, ordering, and tracking progress. Any advice regarding their GLP-1 medication must come from their prescriber.
What products can a GLP-1 customer buy?
Customers prescribed GLP-1 can purchase any of The 1:1 Diet products and must follow Step 2 or higher.
Can I contact customers who left to start GLP-1 injections?
Yes, you can reach out to former clients who are now using GLP-1 and let them know you ’ re able to support them. This can be done via WhatsApp and social media. Do I have to offer this?
No, providing support to GLP-1 customers is not mandatory. However, if you ' re contacted by someone using GLP-1 and choose not to support them, please refer them to another Consultant who does.
Can I convert a GLP-1 customer to a full 1:1 Diet client?
Absolutely. Now that GLP-1 is part of the Steps protocol, customers can continue using The 1:1 Diet even if they stop their GLP-1 medication. They should speak to their pharmacist for support and guidance regarding their GLP-1 usage.
What if an existing dieter tells me they’re starting GLP-1?
You do not need to create a new ePRF. Instead, update their current ePRF to reflect the change and ensure they are on Step 2 or above. For example: If they’re on Step 1a, they need to step up to at least Step 2. If they’re on Step 2 or Step 3, they can remain on their current Step.
I already have a customer who is on GLP-1 and just buying products from me. Can they continue to do so?
Yes. You do not need to change how you are already working with these people if they are comfortable as it is now.
Next steps
Familiarise yourself with the updated ePRF process.
Download the GLP-1 assets from the Marketing Hub.
Keep the conversation going with current, curious, and lapsed clients.
Visit the Consultant Opportunity Area (COA) for tools and updates.
Remember: you are not promoting medication. You’re providing expert support, powerful products, and a proven plan. Let your voice be heard. You’ve got this!