Ocura Service Maintenance Contracts
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OCURA SERVICE MAINTENANCE CONTRACTS
Our service maintenance contracts are a cost-effective way to reduce downtime and enhance the lifetime of your product. They provide a basic Planned Preventative Maintenance strategy, essential for identifying any potential problems whilst helping to keep staff and patients safe when using the furniture.
We have a service maintenance contract that’s perfect for you.
Choose your 1, 2 or 3 year plan for total peace of mind.
2 For further information, please contact customercare@ocura.co.uk or call us on 01732 367777
We’ve got you covered
During your service visit, our dedicated technician will undertake preventative planned maintenance by completing a full product health check. Followed up by a detailed report of your furniture operation and overall condition. We are Ocura, we care. Our goal is to minimise your product downtime and increase longevity. Regular servicing, protects your investment, saving you money and giving you peace of mind.
For further information, please contact customercare@ocura.co.uk or call us on 01732 367777
3
All
couches and blood sampling chairs
Example Products
4 For further information, please contact customercare@ocura.co.uk or call us on 01732 367777
Level 1
manual chairs, recliners, plinth
• One annual service visit in accordance with our standard maintenance procedure. • Includes engineer’s travel time, costs and time on site. • 25% off replacement parts not covered under warranty. 3 Year Code Products Requiring Servicing Cost Per Chair / Couch EPMC1A3 1 £245.00 + VAT PA EPMC1B3 2 - 4 £175.00 + VAT PA EPMC1C3 5 PLUS £125.00 + VAT PA 1 and 2 year service maintenance contracts also available.
and
Example Products
5For further information, please contact customercare@ocura.co.uk or call us on 01732 367777
Level 2 All electric recliners, plinth couches, treatments chairs
blood sampling chairs • One annual service visit in accordance with our standard maintenance procedure. • Includes engineer’s travel time, costs and time on site. • 25% off replacement parts not covered under warranty. 3 Year Code Products Requiring Servicing Cost Per Chair / Couch EPMC2A3 1 £335.00 + VAT PA EPMC2B3 2 - 4 £275.00 + VAT PA EPMC2C3 5 PLUS £195.00 + VAT PA 1 and 2 year service maintenance contracts also available.
6 For further information, please contact customercare@ocura.co.uk or call us on 01732 367777 The benefits of Ocura Aftercare Annual servicing increases the lifespan of your product Protect your investment Discount on parts Minimise ‘downtime’ Peace of mind
7For further information, please contact customercare@ocura.co.uk or call us on 01732 367777 What our customers
have
to say “Thank you very much for the excellent service!” “The visiting engineer was most obliging and helpful” “He
is
always happy, smiling, and couldn’t be more helpful” “Great service, thanks!”
Our purpose is to listen, understand and collaborate with caring staff to transform healthcare environments, so they can improve the outcome for patients and make a difference to their lives and those of their families.
Service
Customer Care
21409 If you have any further questions about Ocura
Maintenance Contracts, please contact our
team on 01732 367777 or email customercare@ocura.co.uk Telephone 01732 367 777 Email customercare@ocura.co.uk Visit ocura.co.uk