STANDARDIZATION IS SIMPLIFICATION. THE BASIS OF STANDARDIZATION IS TO SIMPLIFY CERTAIN ACTIVITIES THAT WOULD OTHERWISE BECOME TOO COMPLEX IF LEFT TO THEMSELVES. SIMPLIFICATION LEADS TO REDUCED COSTS AND INCREASED EFFICIENCY AND QUALITY. ON THE OTHER HAND, STANDARDIZATION IS A WRITTEN DESCRIPTION OF THE ACTIVITIES THAT ARE CARRIED OUT AND IS THEREFORE NECESSARY FOR EVERYONE. EVEN IF THE ORGANIZATION HAS ONLY ONE EMPLOYEE, AT SOME POINT IT WILL START HIRING, AND THERE IS NO BETTER WAY THAN TO PRESENT EVERY PROCESS TO THE NEW EMPLOYEE THROUGH WRITTEN DOCUMENTS - FROM MANUALS FOR ANSWERING THE PHONE, TO EXECUTING KEY PRODUCTION AND SERVICE PROCESSES.
NACOR Consulting A reliable partner for the development of the economy and the public sector of Montenegro In the past two years, business conditions have inevitably been hampered, while investment and expansion have been considered impossible. It was during this period that the NACOR Group entered the Montenegrin market, by the name of NACOR CONSULTING, recognizing the great need for standardization of both the private and public sectors. Although NACOR is a leading group in the field of standardization and a regional center that provides business services related international management standards (in compliance with domestic legislation and all relevant directives), we encountered a number of obstacles mainly related to misunderstanding or delay due to unfavorable market conditions and struggle for survival. In response to this, it is necessary to draw attention to perhaps the most important facts related to standardization - standards are needed by everyone, regardless of activity,
size, status, durability, etc., and standardization greatly improves the organization's position in the market and brings significant savings. To answer the question of how this is possible, we will refer to the part of the article from the previous issue. Standardization is simplification. The basis of standardization is to simplify certain activities that would otherwise become too complex if left to themselves. Simplification leads to reduced costs and increased efficiency and quality. On the other hand, standardization is a written description of the activities that are carried out and is therefore necessary for everyone. Even if the organization has only one employee, at some point it will start hiring, and there is no better way than to present every process to the new employee through written documents - from manuals for answering the phone, to executing key production and service processes.
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Our key consultant Dina Raković at NACOR MONTENEGRO office
