MTA WR Professional Development Training & Services (NT)

Workplace Relations Professional Development Training & Services Improving your workplace performance.

Key workplace training and services tailored to the automotive industry, to support you and your business.

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MTA, your pit stop for practical advice and skilling opportunities in automotive specific: SO S RE URCES S E

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Protect your business and save time and money.

Engage MTA support today.

PROFESSIONAL DEVELOPMENT TRAINING Frustrated by employee performance or behaviour?

PERFORMANCE MANAGEMENT, MISCONDUCT AND DISCIPLINE Do you have a staff member who is performing below expectations? Effective Performance Management and appropriate investigation and discipline for misconduct is essential for businesses wanting to protect themselves from unfair dismissal claims and to provide all employees with a safe work environment. Empower management to recognise and effectively engage appropriate disciplinary action for employees displaying underperformance, misconduct or serious misconduct.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/performance-management

Do you have to use the Award?

ENTERPRISE AGREEMENTS & BARGAINING As you grow, you may find that the Awards set by the government don’t meet your business needs, or that there may be better alternatives for your business. Enterprise Agreements and Bargaining provide more flexibility with the rules of engagement between employees and employers. Gain greater insight into what an Enterprise Agreement is and how it can benefit your business. Learn to navigate negotiations, government approval and implementation. Don’t be caught off guard, know your rights and find a positive balance for your workplace.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/enterprise-agreements

WHS and SafeWork compliant? Are you sure?

WHS & SAFEWORK COMPLIANCE

Workplace injuries of all sizes and severity cost your business! Do you have the skills and knowledge to effectively manage work, health and safety (WHS) and prevent or minimise the risks to your business? Benefit from reduced workers compensation claims, increased productivity and avoid costly penalties. Ensure a proactive approach to risk management and compliance to save your business money.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/whs-for-the-motor-trade-industry For more information or to enrol, please contact us: 8291 2000 wr@mtasant.com.au www.mtasant.com.au/training

“

The course was easy to understand and there was plenty of opportunity to ask questions if I didn’t understand. I found it beneficial. The training was also a networking exercise as I contact the MTA team for advice.

”

Adrienne Crouch, Tatiara Trucks & Trailers

PROFESSIONAL DEVELOPMENT TRAINING Wage rates, awards and classifications have changed, are you up to date?

WORKPLACE RELATIONS

Do you understand wages, awards and classifications for employees? Equip Management, Human Resource and Payroll staff with the information and knowledge they need to properly support your employees and business. Ensure they are up to date on delivering accurate wages, awards and classifications for employees, employment contracts, processes and procedures. Empower your staff to accurately prevent, investigate and navigate unfair dismissal claims, general protections claims and industrial law. Protect yourself and your business.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/workplace-relations

Frustrated trying to recover money owed to you?

SHOW ME THE MONEY - BUSINESS DEBT RECOVERY Having difficulty recovering moneys owed to you in a reasonable time frame? Is cashflow an issue? Learn the art of maintaining relationships during the debt recovery process, important steps to take when recovering debts owed to you and your rights and responsibilities.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/business-debt-recovery

How to have a confrontational conversation effectively.

TOUGH TALKS

Do you need to have a difficult conversation with an employee? Do you know your rights and theirs? Do you struggle with tough conversations? Join us for Tough Talks. You’ll learn employer and employee rights, steps to take so you avoid legal backlash and tools to help you approach potentially sensitive situations.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/tough-talks For more information or to enrol, please contact us: 8291 2000 wr@mtasant.com.au www.mtasant.com.au/training

PROFESSIONAL DEVELOPMENT TRAINING Heavy vehicles on site? You could be responsible.

HVNL CHAIN OF RESPONSIBILITY

Do you interact with Heavy Vehicles at your workplace? Chain of Responsibility legislation means that if you consign, pack, load, receive, repair, lease or sell heavy vehicles, you and your staff may be prosecuted and charged penalties even where no accident has occurred. Gain the knowledge and tools to protect yourself, your employees and your business.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/chain-of-responsibility

Tackling bullying in your workplace?

BULLYING - BEHAVING BADLY

Bullying can cause physical and psychological health issues resulting in poor concentration, difficulty making decisions and lower productivity. Equip upper and middle level managers with the legislative framework involved along with practical applications for preventing, identifying and managing bullying and harassment in the workplace.

Protect or improve efficiency and a good workplace culture, saving you time and money.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/bullying-in-the-workplace

For more information or to enrol, please contact us: 8291 2000 wr@mtasant.com.au www.mtasant.com.au/training

PROFESSIONAL DEVELOPMENT TRAINING

Refund, repair or replace during a customer dispute?

REFUND, REPAIR OR REPLACE - AUSTRALIAN CONSUMER LAW TRAINING If you are selling something you need to comply with the Australian Consumer Law (ACL). Add tips and tricks for dealing with disputes to your toolbox and learn how to achieve the best outcome in a business dispute. Enrol today in the MTA’s practical and accessible Refund, Repair or Replace, ACL training.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/acl

Don’t let the Christmas drinks pull you down!

CHRISTMAS ESSENTIALS

Ready to let off steam over the silly season? Gain the tools, processes and policies you need to navigate this year’s Christmas party. Prepare yourself and your staff so that Christmas and New Years’ is a positive time of year.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/christmas-essentials For more information or to enrol, please contact us: 8291 2000 wr@mtasant.com.au www.mtasant.com.au/training

“

I highly recommend these courses because they are thorough, informative and give accurate legal advice.

Cathryn Swanson, Darwin Motor Group

”

PROFESSIONAL DEVELOPMENT TRAINING Don’t get caught out paying your staff incorrectly!

PAYING YOUR STAFF CORRECTLY

One of the most difficult and complex issues facing business is making sure their employees are paid correctly! Provide managers and payroll administrators with the skills and knowledge they need to ensure compliance with regulations and Award requirements. Save your business time and money by making sure you are compliant.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/payroll-training

Don’t be in the headlines for underpayment wage claims.

EMPLOYMENT CONTRACT ESSENTIALS

A contract can ensure compliance with the law, protect your customer lists and intellectual property and help prevent unfair dismissal or underpayment claims.

Learn vital employer information in relation to the Fair Work Act, Federal Awards and contracts of employment, including the basics of ending employment, from the MTA’s team of Workplace Relations Specialists. Remain compliant; protect your business and your employees.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/employment-contracts

Need to sharpen your leadership skills?

INTRODUCTION LEADERSHIP & MANAGEMENT New to management? Shifting from a manager to a leadership role? Understand the differences between management and leadership and apply tools learnt to achieve more effective employee output and the positive outcomes for your business. Gain the expertise, behaviours and tools to lead your business, create a positive work culture and an output achieving team. Enrol today.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/leadership-management For more information or to enrol, please contact us: 8291 2000 wr@mtasant.com.au www.mtasant.com.au/training

PROFESSIONAL DEVELOPMENT TRAINING Is your business ready for a workers compensation claim?

WORKER’S COMPENSATION - THE GOOD, THE BAD & THE UGLY Are you and your business ready if an accident occurs at work? Do you have the correct assessments and procedures in place to protect you and your business?

Gain an understanding of the ReturnToWorkSA or NT WorkSafe system including risk assessments, injuries, processing, how to engage with case managers and reintroduction of workers back into the workforce. Equip yourself with the tools to navigate this challenging process.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/workers-compensation

Know how navigate your online presence?

SOCIAL MEDIA & THE WORKPLACE

Do you have a social media presence but are unsure how to get the best out of your business account? An online presence can drive customers to your business, help to build your brand and even make it easy for someone to find your phone number.

Ensure you are aware of best practice and key elements that will protect you and your business from legal ramifications.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/social-media-and-workplace

Get your money for work complete! Know your obligations for unclaimed goods?

REPAIRER’S LIEN & UNCLAIMED GOODS

Have you ever had a customer who can’t pay for repairs you have already completed? Have they abandoned their vehicle? Get your money for work completed, effectively and legally. Learn how to legally remove abandoned vehicles from your workshop, keeping it clear for paying customers. Save yourself from costly debt recovery or formal customer complaints.

Enrol today wr@mtasant.com.au (live webinar available) or for more information visit: www.mtasant.com.au/training/repairers-liens-unclaimed-goods For more information or to enrol, please contact us: 8291 2000 wr@mtasant.com.au www.mtasant.com.au/training

“

Each topic was covered really well. The training was great and very well planned out.

”

Renee Pinopoulos, Complete Alignments

MEMBER

WORKPLACE RELATIONS SERVICES - MEMBERS ONLY S ONLY

Get a green competitive edge.

GREEN STAMP ENVIRONMENT ACCREDITATION & RE-ACCREDITATION

MEMBER

Standout from your competitors. Being an environmentally conscientious business can give you a competitive edge as consumers try to reduce their environmental foot print.

Automotive Specific, Green Stamp Environmental Accreditation indicates to customers that your business is environmentally friendly. Once accredited, you will receive a promotion pack to assist you to market your accreditation to customers. Contact us for more information.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/member/green-stamp S ONLY

Access a comprehensive, affordable, automotive specific information system!

EMPLOYMENT RELATIONS INFORMATION SYSTEM (ERIS)

MEMBER

Want to access a comprehensive and affordable Work Health and Safety (WHS) Management System? ERIS is an Automotive specific, cloud based Employment Relations Information System that streamlines your Workplace Relations, providing easy to use WHS information and programs at your fingertips. Keep all of your employee and equipment information in an easy to use portal that can automate or simplify your Work Health and Safety practices. Additionally, ERIS can be used to help meet audit requirements to gain or maintain an Approved Repairer status, at a fraction of the cost of other systems. Streamline your workplace. Contact us for more information.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/member/eris S ONLY

Meet your safety obligations!

7 STEPS TO SAFETY

Ensure you meet your safety obligations and protect your workers and business under the Work Health and Safety Act 2012 (SA) or Work Health and Safety (National Uniform Legislation) Act 2011 (NT). Enrol in the MTA’s easy to understand 7 Steps to Safety program providing you with the knowledge and skills to create a safe working environment.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/7-steps-to-safety

8291 2000

For more information or to enquire, please contact us: wr@mtasant.com.au www.mtasant.com.au/member-services

WORKPLACE RELATIONS SERVICES

Time Poor? Get your manuals, policies and general documents completed for you by MTA specialists.

WR & WHS MANUAL Don’t understand or have time to organise Workplace Relations? Do you have Work Health and Safety manuals and policies in place? The MTA’s Workplace Relations Specialists can complete this for you in line with government regulations, enabling you to get on with what you know best, your business.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/wr-whs-manuals

EMPLOYEE INDUCTION MANUAL It is vital that you induct your new staff to help them achieve in their new position, and effectively fulfil the role you require of them. Time poor and want specialist support with your Employee Induction Manual? Get us to do it for you! Contact the MTA’s specialist Workplace Relations team to put this together for you, to support a smooth, compliant induction for your new employees.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/employee-induction-manuals

WORKPLACE RELATIONS & WORK HEALTH & SAFETY POLICIES Workplace Relations and Work Health & Safety policies are required for all businesses but are time consuming to create. Don’t put it off. Contact the MTA Workplace Relations Specialists to put these together for you, and be comforted in the knowledge that they will comply with current government regulations and requirements.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/wr-whs-policies

COMPILATION OF GENERAL DOCUMENTS Need support in pulling together some Workplace Relations, Work, Health and Safety, Human Resources or Industrial Relations documentation to remain compliant with government requirements and insure your business from claims or legal processes? The MTA have a team of specialists and lawyers that can assist you with this. From Deeds to Contracts and much more. Contact us for more information on what we can do for you.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/documentation-creation

8291 2000

For more information or to enquire, please contact us: wr@mtasant.com.au www.mtasant.com.au/member-services

WORKPLACE RELATIONS SERVICES

Compliant evacuation maps are a legal requirement.

EVACUATION MAPS

By engaging the experienced MTA team to create the legally required Evacuation Maps for your business, you will ensure your business is both compliant and prepared to minimise the impact of an emergency on your business.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/evacuation-maps

Meet your WHS compliance obligations.

WHS AUDIT

Protect your staff and your business with an official, independent WHS audit. A qualified MTA specialist will assess how effectively your safety systems are working and provide practiced steps to ensure you meet all necessary regulations. Provide a safe and compliant workplace to help ensure you pass government or legal scrutiny should an accident or injury occur.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/whs-audit

Don’t lose your AANT accreditation!

WHS INSPECTION

Obtain or retain your AANT accreditation. Successfully utilised by members and nonmembers, you too can ensure your business is compliant and prepared ahead of your AANT accreditation/re-accreditation inspection and for the safety of employees.

Engage the MTA to conduct a Work Health Safety Inspection for your workshop.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/whs-inspection

8291 2000

For more information or to enquire, please contact us: wr@mtasant.com.au www.mtasant.com.au/member-services

WORKPLACE RELATIONS SERVICES Employee, equipment and environment compliance.

IR/HR/PAYROLL AUDIT

Ensure your business is compliant, applying the correct modern awards, legislation and more, with an independent Human Resources, Industrial Relations and Payroll Audit (HR/IR/Payroll Audit). Don’t be the next business in the headlines for underpayment wage claims. This can damage staff morale, your business’s reputation and your bottom line.

MTA qualified specialists assess your business’s Human Resources, Industrial Relations and Payroll policies, procedures and practices then assist your business in rectifying any issues. The MTA will provide necessary documents, policies, systems and procedures to ensure best practice.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/hr-ir-payroll-audit

Compliant, affordable testing and tagging for workplace safety.

MTA ELECTRICAL TESTING & TAGGING SERVICE

Electrical testing and tagging of portable appliances is an annual mandatory requirement for businesses and reduces the risk of an accident or injury in the workplace. The MTA provide a testing and tagging service at member rates, so that you can affordably keep your customers and employees safe. Ensure you maintain a safe work environment and reduce your business risk.

Enquire today wr@mtasant.com.au or for more information visit: www.mtasant.com.au/electrical-testing-tagging

8291 2000

For more information or to enquire, please contact us: wr@mtasant.com.au www.mtasant.com.au/member-services

Motor Trade Association of SA/NT Apprenticeships MTA of SA MTA of SA Apprenticeships

MTA Apprenticeships Apprenticeships

MTA of SA

Motor Trade Association of SA/NT Level 1, 81 Greenhill Road, Wayville SA 5034 | 8291 2000 | mta@mtasant.com.au

MTA Training & Employment Centre 3 Frederick Road, Royal Park SA 5014 | 8241 0522 | adminroyalpark@mtasant.com.au

Northern Territory

www.mtasant.com.au

MTANT027.1MAR21

PO Box 2215, Darwin NT 0801 | 8291 2000 | mta@mtasant.com.au