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CREATING AN EMPATHETIC COMPANY CULTURE INFOGRAPHIC Presented by Michele Wills
UNDERSTANDING THE BENEFITS OF EMPATHY THROW AWAY OUTDATED BELIEFS Most professionals now acknowledge the importance of empathy in the workplace, as well as how it can benefit a company. An emphasis on empathy promotes greater levels of productivity as well as higher morale, lower stress levels, and better resilience overall.
LEAD BY EXAMPLE BE KIND AND EMPATHETIC YOURSELF Modeling appropriate behavior and attitudes should be a priority, and by demonstrating empathy as much as possible, leaders can easily convey that such an approach is expected, appreciated, and beneficial. Setting the tone in this way also encourages specific empathetic behavior.
ABANDON THE FIXED MINDSET EMPATHY IS A SKILL RATHER THAN A TRAIT If individuals are under the impression that empathy cannot be learned, they will not be eager to try adopting new practices or ideas pertaining to an empathetic culture. Breaking down empathy into easily-digestible facts, practices, and behaviors can also help make the transition to an empathetic culture more palatable for anyone who is hesitant.
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