Building Excellence – Fall 2025

T H E O F F I C I A L M AG A Z I N E O F T H E C A N A D I A N H O M E B U I L D E R S ’ A S S O C I AT I O N

FALL 2025

Net Zero homes

THE LATEST IN

ng acti r t n o ne C sh, BC i l e Blu quami S

g& Trainintional a Inform es

rc Resou fo r C H BA m

e m b e rs

pg 32

Kitchens & Baths PlusInsulation Canadian Publications Mail Agreement # 43643067

THIS IS NOT BLACK

ONLY MITTEN HAS TRUE BLACK VINYL SIDING. Made with PVDF film, it’s the high-performance siding the world has been waiting for. mittensiding.com/black

Engineered to last, your clients can expect: • Colour retention, fade resistance • Durability and heat resistance • Low maintenance • A premium look at a fraction of the cost • Backed by a lifetime warranty

THIS IS BLACK

FALL 2025 VOL. 8 ISSUE 3

BE Your Best

T H E O F F I C I A L M AG A Z I N E O F T H E C A N A D I A N H O M E B U I L D E R S ’ A S S O C I AT I O N

FALL 2025

Net Zero homes

THE LATEST IN

ting trac Con , BC ine h Bluel quamis S

& Training tional Informa

es

rc Resou for CH BA me

mb ers

8

PRESIDENT’S MESSAGE

10

CEO’S MESSAGE

14

MEMBER PROFILE

26

RENOVATORS’ CORNER

28

DEVELOPERS’ CORNER

30

ECONOMICS

32

BY THE NUMBERS

38

INSIDER INFO

40

FEATURED COMPANIES

42

THE GIVING BACK PAGE

pg 32

Kitchens & Baths PlusInsulation Canadian Publications Mail Agreement # 43643067

BLUELINE CONTRACTING, SQUAMISH, BC PHOTO: PROVOKE STUDIOS

28

26

34 36

Curtis Mercer Kevin Lee

Meet CHBA’s new president, Curtis Mercer, of K&P Contracting Ltd. Recognizing homes that prioritize accessibility, adaptability and agingin-place Winning developments from the 2025 CHBA National Awards for Housing Excellence New 10-year housing targets are starting on the back foot Training and informational resources for CHBA members Connecting warranty, CRM and ERP platforms for seamless operations Suppliers & Vendors Community Spirit

Features 17

NET ZERO HOMES

22

NET ZERO SPONSORS

34

KITCHENS & BATHS

36

INSULATION

The future of Net Zero Homes, and five builders that have labelled 100-plus homes Net Zero solutions from gold and silver sponsors of the CHBA Net Zero Council

Smart and connected, clean and functional It’s not just about saving money by reducing energy consumption

BEAUTY& THE PROOF IS IN THE ROOF

Four days before a tornado ripped through Barrie, we installed Duration Shingles on several homes, and

NOT ONE SHINGLE LIFTED

†

– Mike , Sales, JN Roofing ‡

2.5x better Up to

nail pull-through resistance*

Up to

9x better

Up to

nail blow-through resistance*

delamination resistance*

2x better

*Owens Corning testing against competing shingles with a wide single-layer nailing zone when following the manufacturer’s installation instructions and nailed through the middle of the allowable nail zone. †Not a guarantee of performance in all weather conditions. ‡Mike B, Sales Manager at JN Roofing, has provided his opinion of these products based on actual experience with the product and reflect honest beliefs and experiences.

THE PINK PANTHER™ & © 1964-2024 Metro-Goldwyn-Mayer Studios Inc. All Rights Reserved. The colour PINK is a registered trademark of Owens Corning. © 2024 Owens Corning. All Rights Reserved.

VOLU M E 8, N U M BER 3 CEO Kevin Lee

DIRECTOR, MARKETING AND COMMUNICATIONS Natasha Rombough

FALL 2025 POLICY AND COMMUNICATIONS ANALYST Emily Fielden

MANAGER CUSTOMER SALES/SERVICE Marilyn Watling

EDITOR Wayne Karl wayne.karl@nexthome.ca

SALES & MARKETING COORDINATOR Gary Chilvers

EXECUTIVE MEDIA CONSULTANTS Michael Rosset SENIOR VP, SALES NEXTHOME Hope McLarnon 416.708.7987 hope.mclarnon@nexthome.ca SENIOR MEDIA CONSULTANTS Amanda Bell 1.866.532.2588, amanda.bell@nexthome.ca

HOME SHOW MANAGER & NEWSPAPER CIRCULATION – GTA Josh Rosset

Published by

ACCOUNTING INQUIRIES accountingteam@nexthome.ca

nexthome.ca

DIRECTOR OF PRINT MEDIA Lauren Reid–Sachs

Merlyn Minty 204.782.8692 merlyn.minty@nexthome.ca

Published 4 times a year by NextHome, on behalf of the Canadian Home Builders’ Association (CHBA), all rights reserved. No part of this publication may be reproduced in any form without written permission.

Building Excellence, NextHome, and the Canadian Home Builders’ Association (CHBA) are not responsible for any claims or promises in any advertisement, nor for any unsolicited material sent to the magazine.

Canadian Publications Mail Agreement # 40065416

DISTRIBUTION distributionteam@nexthome.ca

VP MARKETING — GTA Leanne Speers

VP PRODUCTION — GTA Lisa Kelly PRODUCTION MANAGER — GTA Yvonne Poon GRAPHIC DESIGNER & PRE-PRESS COORDINATOR Hannah Yarkony

O F F I C I A L M E D I A PA R T N E R S : r

BUILDINGEXCELLENCE.CA

COMMUNICATION STRATEGIST Chloe Perreault

Advertising Call 1.866.532.2588 ext. 1 for rates and information. Fax: 1.888.861.5038 Copyright 2025 All rights reserved. All copyright and other intellectual property rights in the contents hereof are the property of NextHome, and not that of the individual client. The customer has purchased the right of reproduction in NextHome and does not have the right to reproduce the ad or photo in any other place or publication without the previous written consent of NextHome.

Terms and Indemnification Advertisers and contributors: NextHome is not responsible for typographical errors, mistakes, or misprints. By approving your content and/or submitting content for circulation, advertisers and contributors agree to indemnify and hold harmless NextHome and its parent company from any claims, liabilities, losses, and expenses (including legal fees) arising out of or in connection with the content provided, including but not limited to any claims of copyright infringement, unauthorized reproduction, or inaccuracies in the content. Advertisers acknowledge that they have the necessary rights, permissions, and licenses to provide the content for circulation, and they bear full responsibility for the content’s accuracy, legality, and compliance with applicable laws upon approval.

Contributors acknowledge NextHome reserves the right to omit and modify their submissions at the publisher’s discretion.

P R E S I D E N T ’S m e s s a g e

REPRESENTING MEMBERS GEARING UP FOR A PRODUCTIVE TERM OF SERVING AS YOUR NATIONAL PRESIDENT

BY CURTIS MERCER, CHBA PRESIDENT

T

his month, I started my term as CHBA National President. Matt McCurrach, who visited more than 25 local and provincial HBAs across the country during his time as President, has officially passed me the baton.

I’ve spent several years getting to know Matt, who’s from BC, and I’ve had the opportunity to see how well he connects with people from all facets of our industry. As someone who really, truly cares about members’ challenges, he has a knack for articulating our experiences for the national level. During my term as President, I know I’ll have some big shoes to fill, but I promise that I’ll aim to follow in Matt’s footsteps with the same passion he has for the association. On behalf of all

8

members, I’d like to extend a huge thanks to Matt for all his hard work and commitment, and I look forward to continuing to work with him on the executive in his role as Past President.

My company, K&P Contracting, which was started by my father-in-law in 1976, has been a part of the association for a good long time. In 2013, when I officially joined the business, I got involved with my local association, CHBA Newfoundland and Labrador (CHBA NL), on various committees. I even served as the interim Executive Officer of CHBA NL for a couple years, which helped me get to know the joys and challenges of running a local association. In 2015, I had the privilege of representing CHBA NL on CHBA’s board of directors and later became chair of CHBA’s Canadian Renovators’ Council (CRC) in 2018.

These experiences helped me understand how the association works for me at all three levels.

That’s why in 2020, knowing the value of the association’s federated model, I took on the task of joining CHBA’s national executive committee.

Being a part of the executive committee means I’ve had the privilege of participating in a ton of association meetings over the years.

This has given me a peek at the home building environment across the country. I’ve come to understand that members’ challenges vary from coast-to-coast, but in a lot of ways have many similarities. In my time as president, I want to hear about those challenges from you in detail, so we can include those insights in CHBA policy and best represent you in meetings with government officials. Whether at CHBA’s Day on the Hill

(where leaders of the association come together in Ottawa to meet with federal MPs to speak about our needs) or in our yearround federal advocacy efforts, your on-theground experiences do wonders in helping CHBA support our industry. My goal as president will be to hear more of your stories to bring them to policymakers and show them how policies impact Canada’s goals of building more housing in communities across Canada.

Our industry has grown more challenging in recent times, and as a builder and renovator myself, I’ve come to lean on the association for valuable insights for my own business. There are so many educational opportunities and initiatives available to you that I’m excited to share, so that you can make the most of your membership. I also credit the association for some of the personal and business connections I’ve made with fellow members – I treat them as friends, not competitors, because we always have each other’s backs. This is a huge benefit of membership and one that I’m keen to demonstrate during my travels.

All in all, I’m excited to lace up my boots and visit with you in the coming months, to not only share the good work that CHBA National does to support everything going on at your local and provincial associations, but to hear how things are going for you. I look forward to meeting with you during my presidential term to find out how the association can best support you and your business.

Read more about CHBA President Curtis Mercer in the Member Profile on page 14.

BUILDINGEXCELLENCE.CA

SMART DATA SELLS HOMES Turn your brand into a buyer magnet MY DS PRO uses data-driven insights to create market-specific visual experiences tailored to your target demographic.

Generate qualified leads that convert.

MYDSPRO.COM

Powerful Analytics AI-Powered Visualizer

C EO’S m e s s a g e

STAYING PERSISTENT KEEPING OUR FOOT ON THE GAS IN CHBA’S FEDERAL PRE-BUDGET RECOMMENDATIONS

BY KEVIN LEE, CHBA CEO

S

ummer is usually our members’ busiest time, and while for some parts of the country this hasn’t changed drastically, in others, the alarm bells continue to ring.

Over the summer, CHBA released the results of our Q2 Housing Market Index (HMI) – our quarterly industry sentiment survey that serves as an indicator of future housing starts.

For the 12th consecutive quarter, the HMI remained at near-record lows, particularly in Ontario and BC. Lack of consumer confidence driven by ongoing tariff uncertainty, as well as extremely high construction costs – which are strongly influenced by exorbitant municipal taxes and restrictive government policies – continued to hold back sales improvements.

This, in turn, continues to stifle much-needed home building efforts.

While it’s a positive policy move, the delayed implementation of the First-Time Home Buyers’ GST Rebate due to a parliamentary approval process that didn’t get completed before the House of Commons rose for the summer, is keeping buyers on the sidelines (even though they are eligible for the rebate as of May 27, 2025) and delaying new projects.

Throughout the summer, CHBA has pushed for

10

FALL 2025

implementation as soon as parliament resumes. We’ve also made it clear to federal officials that further enhancements are required to truly drive the construction of new housing projects, while emphasizing that they need to happen as soon as possible. Notably, CHBA is recommending that the GST rebate be extended to all buyers of new homes, applied to secondary suites and accessory dwelling units – important forms of new housing – and raised to higher price thresholds in more expensive markets. All of these would apply to substantial renovations as well.

CHBA reiterated this message, among others, in our pre-budget recommendations to the House of Commons Standing Committee on Finance for the 2025 Federal Budget, to the Department of Finance, and in a variety of consultations with ministers and government officials. Along with our call to fix the GST on new homes, CHBA continued to demand more action on removing the barriers preventing a meaningful boost in homebuilding. In the submission, CHBA continued to encourage the government to work with provinces and municipalities to find alternatives to development charges (DCs), which are a major driver of skyrocketing home prices in many regions across the country. For example, government-imposed costs account for more than 30 per cent of new home prices in Ontario, and as most homebuilders well know, they have grown to pay for more than just “growth.” This unfairly penalizes buyers of new homes and directly impacts members’ ability to invest in building more housing supply. Reform on this issue, as well as on the duplicative and unnecessary red tape that drives up home

building costs, continues to be a top priority of CHBA’s government advocacy efforts.

Another area where CHBA continues to apply pressure is on fixing the stress test and expanding access to longer-term mortgages.

For more than a decade, the mortgage stress test has locked well-qualified buyers out of homeownership and has had an adverse effect on both the rental market and the social housing system. There is no doubt that this has been a contributor to supply imbalances across the entire housing continuum. Last year, CHBA was pleased that the federal government committed to review the stress test for insured mortgages. And with the Office of the Superintendent of Financial Institutions – which regulates the uninsured mortgage space – hinting that they may also remove it on uninsured mortgages, there is no better time than now for CHBA to keep steady pressure on this issue.

Finally, CHBA is pushing hard to get more support for the residential construction workforce, both by promoting careers in the sector and through adjustments to the immigration system to bring in newcomers with the right skills and affinity for homebuilding. This, coupled with CHBA’s suite of recommendations to scale up factory-built methods outlined in our Sector Transition Strategy, will help equip the industry with the right tools and resources to scale up productivity to truly and meaningfully put a dent in the government’s housing supply targets.

CHBA members, stay up to date on these issues by subscribing to Industry Highlights, our media aggregator, with commentary, by emailing communications@chba.ca.

BUILDINGEXCELLENCE.CA

S P O N S O R E D c o n te n t

PWT BUILDING PARTNERSHIPS THAT LAST PWTEWP.COM

A

handshake used to mean everything. It wasn’t just a polite gesture. It was your word. A promise. Today, too often, that’s been replaced by clicks and cold transactions. But in our business, trust still matters. Relationships are still crucial. And nothing is more real than the power of a handshake.

At PWT, we believe engineered wood products are only part of the story. What truly builds stronger projects, stronger businesses and stronger communities is partnership. Real partnership. The kind that happens when you look someone in the eye and commit to standing by them – not just when it’s easy, but when it counts.

Our premium engineered wood products, from LVL beams and headers to I-Joists, are designed for reliability, consistency and performance in the toughest conditions. Our products are third-party certified by APA–The Engineered Wood Association and evaluated for code compliance by ICC Evaluation Service, ensuring every product meets the highest industry standards.

But what really sets us apart isn’t just the wood. It’s the way we do business. Competitive pricing that helps you stay sharp in the market. People who answer the phone, walk the yard and work side by side with you to solve problems. A culture that believes trust isn’t just earned once – it’s honored every day.

With seven manufacturing facilities across North America and a strong independent distributor network, we make sure you get what you need when you need it. And we stand behind it all with industry-leading lifetime limited warranties because your peace of mind should be as solid as the structures you’re building.

That’s why for more than 26 years, we’ve put people first. From our dealers to our

12

FALL 2025

“ At PWT, we believe engineered wood products are only part of the story. What truly builds stronger projects, stronger businesses and stronger communities is partnership.”

builders and the crews installing our products, we know that success doesn’t happen in isolation. It happens when we show up for each other. When we keep our word. When we back every beam, joist, header and column with the same strength we put into every handshake.

And while we continue to push the boundaries of what’s possible with engineered wood, we never lose sight of our responsibility

to the future. Innovation and environmental stewardship go hand in hand, ensuring that the forests we rely on today will stand strong for generations to come.

At PWT, we don’t just sell engineered wood. We build partnerships that last. And that begins, as it always has, with a handshake.

Ready to build something stronger together? Connect with us at pwtewp.com

BUILDINGEXCELLENCE.CA

VL I-JOIST BILLET BEAM TREATED LVL LVL SOLID SAWN I-JOIST LVL I-JOIST BILLET BEAM LVL SOLID SAWN I-JOIST

We don’t believe in one-sided business. We believe in real partnerships—the kind sealed with a handshake. Because when you work with PWT, you get more than premium products. You get a team that’s all in, every step of the way.

TREATED LVL

OUR PRODUCTS ARE STRONG. OUR HANDSHAKE IS STRONGER. Learn more at PWTEWP.COM

LVL I-

M E M B E R p ro f i l e

Mercer (centre) during CHBA’s Home Building Week in Victoria

MEET CHBA’S NEW PRESIDENT, CURTIS MERCER

FA S T FA C T S Company Name: K&P Contracting Ltd. Head Office: St. John’s, Nfld.

BY NATASHA ROMBOUGH, DIRECTOR OF MARKETING AND COMMUNICATIONS, CHBA

T

here is a new president at the helm of the Canadian Home Builders’ Association this fall. Curtis Mercer is President and CEO of K&P Contracting, a home construction and renovation company. Based in St. John’s, Nfld., the company has undertaken several types of construction in its 50-year history, and is currently focused on building single-family detached homes for first-time buyers.

Those who have the good fortune of meeting Mercer when he travels across the country to local and provincial HBAs in the coming year will find him down to earth, easy to talk to, and keenly interested in learning more about members’ experiences and concerns. He has spent years volunteering at the provincial and national levels of the association, and even filled in at CHBA Newfoundland & Labrador (CHBA-NL) for 1.5

14

FALL 2025

Full Time Employees: 4 years during the pandemic, giving him a very well-rounded experience.

“I’m looking forward to getting out and meeting people and trying to better understand housing right across the country,” Mercer says about the coming year. “I think it can help guide where we go and what we do as an association, and it’s really maybe a little bit selfish, but I think I can learn a lot that I can put back into my own business.”

THE JOURNEY OF AN ENTREPRENEUR “It was always my goal to work for myself,” Mercer says. “I did not like the idea of working for somebody else. It’s driven every part of my career.”

In school, he would take the lunch money his parents had given him and loan it out and collect interest from his friends. Although he

Approx. Gross Revenue: $4 M Projects per year: 7-10 didn’t know what industry he would end up in, Curtis knew he didn’t want to be chained to a desk.

He strategically enrolled in a Bachelor of Commerce program with a specialization in small business and entrepreneurship. In addition to learning the ins and outs of business operations, the degree program included developing confidence with public speaking and presentations – skills that he learned well, and that will come in handy during his time as CHBA president.

BUILDINGEXCELLENCE.CA

Mercer and his family.

Mercer using an infrared camera to find water and air leakage. ty gives a different insight into the building industry and knowing how municipalities are supposed to work. I spent a fair bit of time educating others about permitting and helped a bunch of the towns amend their town plans.

When I was working there, I didn’t think the job would ever be related to my long-term career, but that was definitely a pivotal role.”

During his studies, Mercer did co-op work term placements with a department of the federal government that gives out business funding, giving him an inside look at what strong business plans look like. He started a few side hustles while still in school, including helping companies write business plans, and buying and running a picture framing company with a friend.

Before he’d graduated from university, he started working as the town manager of a municipality – the youngest in Newfoundland history. “Everyone looked at me as the young guy, so that was an uphill battle to face,” Mercer reflects. “But looking back, running a municipal-

TAKING UP THE FAMILY BUSINESS During one of those university co-op jobs, Mercer met his wife, Jennifer, who is the daughter of a homebuilder. Her father, Jack Parsons, founded K&P Contracting in 1976 with his brother-in-law, Francis Keating. Originally a masonry company, they expanded to renovations and new home construction, and occasionally some commercial work as they adapted to the ebbs and flows of the industry.

When K&P Contracting built Curtis and Jennifer’s home, he got personal experience with the homebuilding process. “It seemed like it was interesting,” Mercer says. “Jennifer had grown up in it, and there were always dinner

chats with the in-laws about how every day was always different, every client is different, every house is different. It piqued my interest.”

When Parsons started looking towards retirement, he asked Jennifer and Curtis if either of them were interested in taking on the business. Together, they decided that it made sense for Jennifer to keep her steady job in oil and gas to provide stability for their family, while Curtis explored the opportunity. He took a leave of absence from his government job, jumped in as general manager of K&P in 2013 and took over co-ownership of K&P in 2015.

Today, he runs the business side of things, while Francis Keeting’s son, Wayne, is their on-site operations manager.

“My father-in-law taught me everything about the industry, who to get to know, who to get involved with,” Mercer says. That included getting involved in CHBA-NL, where K&P Contracting had been a member for almost as long as the association has been around, and which Parsons had previously served as president.

Coming CHBA Events FALL 2025

OCT. 20-24, 2025

MAY 4-8, 2026

Call for Entries for the 2026 CHBA National Awards for Housing Excellence

CHBA National Meetings Ottawa

CHBA Home Building Week Quebec City

BUILDINGEXCELLENCE.CA

FALL 2025

15

M E M B E R p ro f i l e

“I’m looking forward to getting out and meeting people and trying to better understand housing right across the country .... I think it can help guide where we go and what we do as an association,” says Mercer.

Mercer began attending association events right away, and within a few years was on the provincial board and representing the province at national meetings. “Once I jumped in, to me it was an easy decision with the amount of stuff that you learn. Everybody I’ve met is now a friend. We joke around a whole lot here that other CHBA members are not our competitors.

I don’t mind losing a job to another member.

We all hate losing jobs to people who undermine the industry and build subpar homes.”

ABOUT K&P CONTRACTING The original owners of K&P Contracting kept their homes on the leading edge of high-performance housing, and became known as the energy efficiency builder in Newfoundland.

They built the province’s first EnerGuide-rated house, first Super E house, first R-2000 house and first CHBA Net Zero Ready Home.

Superior home construction is a topic that Mercer is particularly passionate about. When he attends CHBA’s national committee and council meetings, the differences among the provinces are startlingly clear. “A lot of people are talking about regulation and how much time it takes, but the grass isn’t always greener on the other side. In Newfoundland, we basically come from an area that has no regulations. Be careful what you wish for, because it creates a different set of problems and issues, and it does not give anybody in the industry a level playing field.”

Mercer continues to build energy efficient homes, and additionally describes himself as a conscious builder. He makes sure the business is meeting the needed margins for success, but

16

FALL 2025

otherwise keeps prices as low as he can for buyers – not always an easy feat on an island where importing materials adds to costs.

For the past few years, the company has been focused on building small and practical homes, largely for first-time buyers. Their clientele is also downsizers, often Newfoundlanders who have been living in other provinces and are coming home during their retirement.

FUTURE GOALS Mercer and his wife Jennifer have three young boys, and he prioritizes being a good parent, including getting involved in the kids’ sports by coaching both hockey and baseball. In his spare time, he enjoys taking out his ATV and motorcycle.

“My goal is to grow the business to a point where I don’t need to be here on a day-to-day basis, and I want to grow it to at least double our capacity per year,” Mercer says.

The business is doing well, but growth during a labour shortage comes with its challenges. To counteract the shortfall, the company has implemented panelization, which means they don’t need as many framers and they can be more effective with their time on-site.

Until he can spend more time on his motorcycle, Mercer is happy with the variety that building and renovating brings to his days.

“Every day is a little different. There’s no monotony. I’m dealing with different clients, different builds, different houses. So, every day brings its own little spice of life. You don’t really know what’s going to come, so it’s an interesting thing.”

Mattamy’s Springwater community located in Markham, Ont.

N E T Z E RO h o m e s

Faster.

Better.

MORE AFFORDABLE. THE FUTURE OF NET ZERO, AND FIVE BUILDERS THAT HAVE LABELLED 100-PLUS HOMES

BY NATASHA ROMBOUGH, DIRECTOR OF MARKETING AND COMMUNICATIONS, CHBA

J

ust over 10 years ago, CHBA established a Net Zero Council (NZC) to guide the association’s efforts in high-performance housing. Leading members from across Canada came together with their specialized knowledge and unique perspectives to advance the voluntary adoption of Net Zero Homes.

The first NZC meeting took place in late 2014. Interest was strong among those who were passionate about building a better future and reestablishing Canada as a global leader in housing, and the inaugural meeting comprised of 50 voting members. Over the years, the council has continued to grow and now has 65 voting seats and seven ex-officio member organizations. Members are selected for their demonstrated competence and experience in Net Zero, R-2000 or Energy Star housing, and in specialized areas important to the advancement of Net Zero Housing, such as renovations.

THE GROWTH OF CHBA’S NET ZERO HOME LABELLING PROGRAM To support CHBA members’ voluntary adoption of Net Zero Housing, the Council’s

BUILDINGEXCELLENCE.CA

first key priority was developing a labelling program. Supported by members and staff from across the country, rigorous two-tiered technical requirements were developed to recognize Net Zero and Net Zero Ready Homes, and the builders and renovators who provide them. The newly created Net Zero Home Labelling Program was piloted in 2015-16 with detached and attached single-family homes, and has since expanded to include lowrise multi-unit residential buildings and renovations.

The number of homes labelled is growing significantly each year as the program gains traction. From the official launch of the first version of program in 2017 to August 2022, 1,000 homes were labelled. Just two years later in August 2024, an additional 1,000 homes were labelled.

FALL 2025

17

And only one year after that, the number grew by another 1,300 homes, bringing the total in August 2025 to more than 3,300 homes labelled.

The success of this industry-leading program comes from the dedication of members (most notably the NZC Management Committee members) and staff in staying focused on the goals of the program. From educating both the industry and homeowners/ homebuyers on the benefits of Net Zero Homes, to providing program participants – builders, renovators, energy advisors, trainers and service organizations – with education and marketing support, the program’s success is multi-faceted.

Sonja Winkelmann, CHBA’s senior director of Net Zero Housing, was brought on board in 2014 to lead the development and delivery of services that support members’ voluntary adoption of Net Zero Housing. Passionate about making the world a better place and gifted at bringing together like-minded people, from her perspective, the biggest factor moving the needle is people working collaboratively and learning from each other.

“The peer-to-peer information and knowledge sharing has proven to be the key to

success for the Net Zero Home Labelling Program to be an effective and scalable voluntary solution for the industry,” says Winkelmann.

BUILDERS LEADING THE WAY At the time of writing, five CHBA Qualified Net Zero Builders reached the impressive milestone of labelling more than 100 homes through CHBA’s Net Zero Home Labelling Program: Activa, Avalon Master Builder, Doug Tarry Homes, Mattamy Homes and Sifton Properties Ltd. (You can find our Net Zero Builder/ Renovator directory at netzerohome.com.)

These companies made the decision to offer CHBA Net Zero and Net Zero Ready Homes to their clients because they believe in innovation and sustainability. To be successful using this competitive advantage, they’ve had to figure out how to build and sell Net Zero/ Ready homes at scale. Through the process of doing so, they’ve learned a lot and honed their business models. We interviewed each of them, asking about the homes they build and how they communicate the value of them to potential buyers, the challenges they’re seeing, and if/how standardization has impacted their construction quality and timelines.

THE IMPORTANCE OF TRAINING SALES AND MARKETING STAFF Sales and marketing teams need to know what makes CHBA Net Zero and Net Zero Ready Homes different, and how to communicate the homes’ value in a way that resonates with buyers. Each builder approaches that objective in their own way, but one piece of advice came up several times: Training should be ongoing, “not a one-and-done session,” as Mattamy puts it. One of the most important parts of their training is helping their customer-facing teams translate the technical jargon into everyday language that homeowners can easily understand. In the company’s words: “We want people to see not just the specs, but the real-life benefits.”

At Avalon, in addition to all sales team members completing CHBA’s Net Zero Builder Training, the company provides ongoing learning materials and keep staff updated on the latest news and developments, and they tour their under-construction homes when key elements to Net Zero are being installed. As a result of these ongoing actions, the sales team “can confidently explain how CHBA Net Zero and Net Zero Ready Homes save money, promote healthier living and reduce environ-

5 C O M PA N I E S T H AT H AV E L A B E L L E D 1 0 0 - P L U S H O M E S

Kitchener, Waterloo, Cambridge (Ont.)

Calgary, Cochrane, Canmore (Alta.)

St. Thomas (Ont.)

Greater Toronto Area, Ottawa, Calgary, Edmonton, and 11 U.S. markets

London (Ont.)

activa.ca

avalonhomes.com

dougtarryhomes.com

mattamyhomes.com

sifton.com

single-family detached, semi-detached, townhomes, and stacked towns, custom/spec, and

midrise and high-rise condos, and single-family homes of all types

townhomes, striving for net zero at the community level with a mix of towns and midrise

single-family detached, stacked multi-family ground-based townhomes townhomes

18

FALL 2025

BUILDINGEXCELLENCE.CA

Doug Tarry Homes Sifton Properties Ltd.’s Spektra Doug Tarry Homes

mental impact – making it easy for customers to see true value.”

Activa ensures its teams have access to training, so they learn “how to shift the conversation from technical details to what really matters to homeowners – the comfort of Avalon’s ZEN Livingston community

a consistent temperature, the health benefits of cleaner indoor air and the peace of mind that comes with a home designed to perform at a higher level.”

Doug Tarry is a big proponent of training and even wrote a builders’ guide to Net Zero Homes, which its sales staff receives in addition to in-person bootcamp training and ongoing interdepartmental training on what other departments do.

At Sifton, the company’s focus is on making sure sales staff understand the features and long-term benefits of CHBA Net Zero Homes, including their future-proof value.

CHALLENGES THE BUILDERS ARE SEEING AND HOW THEY’RE TACKLING THEM Several of the companies mentioned the current economy as one of their biggest hurdles, especially given the additional cost to build a Net Zero/Ready Home. About two years ago, Doug Tarry Homes pivoted on its inventory to get to a product they felt customers would be able to afford. This included looking at its land inventory and, in one instance, re-lotting a registered plan. “It’s

not for the faint of heart, but it is working,” according to the company. “We are hitting our targets and maintaining our margins by offering responsible pricing for a quality product.”

Activa is doing what it can to mitigate the impact of tariffs, and by working closely with trade partners, the company has proactively identified accepted alternatives to mitigate cost impact and address potential product shortages.

Sifton says its biggest challenge is balancing consumer preferences for cosmetic upgrades with the technical investments needed to achieve a CHBA Net Zero/Ready labelled home. The company also says “evolving regulations around large-scale solar generation are driving up costs. To support Ontario’s clean energy goals, we need smart, scalable policies that enable innovation without placing the burden on homeowners.”

In the multi-family space, one of Avalon’s big challenges is limited roof space, making it difficult to install enough solar panels to bring each home in a building to Net Zero. With help from the new “Alternative Compliance Path,” the company can achieve Net Zero Ready, though, and it hopes that advancing technologies will soon allow them to get to Net Zero.

For those looking to make the jump to Net Zero/Ready, Mattamy confirms that change itself is always a big hurdle. Its advice?

“Architecture, sales, construction, warranty – everyone has to be on the same page about what’s changing and why. Then it’s about giving them the tools, training and ongoing support to make it work in practice.”

FALL 2025

19

Mattamy’s Springwater community located in Markham, Ont.

Avalon’s ZEN Livingston community

Avalon’s ZEN Livingston community

HOW STANDARDIZATION IMPROVES CONSISTENCY IN CONSTRUCTION QUALITY Activa has standardized many of its Net Zero Ready measures, including the building envelope and high-performance windows, to ensure consistency across every home it builds. “This approach has allowed our trades to become highly skilled and efficient in meeting these requirements, completing their work quickly without compromising quality.

The result is a streamlined building process that delivers reliable performance.”

Mattamy says standardization is key when building at scale. “We focus on performance-based standards; for example,

20

FALL 2025

we set consistent performance requirements for windows rather than locking into one exact model. That gives us flexibility with suppliers, helps our trades work more efficiently, and still ensures the quality homeowners expect.”

For builders considering offering Net Zero/ Ready Homes, Doug Tarry Homes recommends “leaning” out your building processes (find the wasted money in your materials and processes) and then offering it as your standard. The company offers sub-slab insulation that doubles as a radon soil gas barrier, wind resilient roofs, triple-glazed low solar glass windows with a warm edge spacer

Mattamy’s Springwater community located in Markham, Ont.

and flange extension, AeroBarrier for every unit and Graphenstone Paints as standard in their Net Zero Ready offering, among other things.

Sifton has standardized its windows from a performance standpoint, HVAC systems (right-sized for the units), insulation values and exterior wall configurations. Doing so has assisted in better trade processes and quality within the finished homes. The company made sure to point out that standardization alone isn’t enough: “Education and training of these processes and expectations is an ongoing effort.”

THE FUTURE OF NET ZERO Learning from companies that successfully build CHBA Net Zero Homes at scale will always be a cornerstone of growing the Net Zero Home Labelling Program. And there is plenty of room to grow.

Within the next few years, the NZC’s goals include expanding the labelling program to include an option for operational and

BUILDINGEXCELLENCE.CA

Bright and bold townhomes – Sifton Properties Ltd.

Doug Tarry Homes

The Miles – A Net Zero Home located in Activa’s Harvest Park Community in Kitchener, Ont.

The Miles – A Net Zero Home located in Activa’s Harvest Park Community in Kitchener, Ont.

embodied emissions reductions. Unquestionably, the single largest business opportunity is in Canada’s existing housing stock, where the most operational GHG emissions reductions can be made. Which is why the CHBA Net Zero staff are working on producing a Net Zero Reno Roadmap (a guide for getting homes to net zero in stages) and Renovator Option Packages (ROPs). As more renovators become qualified under the program, having a network of Qualified Net Zero Renovators across the country who are renovating homes to Net Zero/Ready levels of performance, it will build homeowner market confidence.

To see true success in the market, we know we have to build high-performance homes faster, better and more affordably. The NZC’s big goal is getting the industry to the point where it can build to Net Zero or Net Zero Ready for zero additional total cost of ownership compared to a Tier 1 2023 home.

To do so, the NZC is focused on applied research, development and demonstration

BUILDINGEXCELLENCE.CA

(RD&D) initiatives, working with industry leaders to identify and prioritize barriers and seek innovative solutions for cost-effective Net Zero levels of performance, focused on both energy efficiency and emissions reductions, for all housing forms. It’s a huge undertaking, and involves cross-pollination with many groups, including CHBA’s Technical Research Committee and joint work in Climate Change Mitigation, Adaptation and Resilience guidelines and standards.

Industry education is also a key priority, and CHBA continues to produce practical training under the Net Zero umbrella. Earlier this year, CHBA released two new self-directed courses

that allow learners to complete the material at their own pace: The Advanced Building Science Course and the Net Zero for Building Officials Course. Coming soon are five more e-learning courses, including the “revamped” sales training course now called “The Net Zero Market Advantage,” which explains the value of Net Zero Homes and how to talk about it with potential buyers in a way that resonates with their own values and priorities.

“With insight and direction from our members, we’re dedicated to supporting the industry to make Net Zero and Net Zero Ready Homes an affordable choice for Canadians,” Winkelmann sums up.

FALL 2025

21

N E T Z E RO s p o n s o rs

Net SOLUTIONS

Zero 2025

FROM GOLD AND SILVER SPONSORS OF THE CHBA NET ZERO COUNCIL

C

HBA’s Net Zero Council supports innovation in the residential construction industry with the goal of creating a market advantage for CHBA builder and renovator members voluntarily pursuing Net Zero performance. The Council’s work will help to meet the housing aspirations of Canadians and renew Canadian leadership in high performance housing. To support the advancement of Net Zero housing in Canada, a few of the 2025 CHBA Net Zero Council Gold and Silver sponsors have offered up their solutions to help CHBA builders and renovators in their adoption of Net Zero performance.

QuietZone Pink Next Gen Fiberglas Insulation: Quiet that adds up – one bag at a time Owens Corning Canada Owens Corning is the Gold Sponsor Member of the CHBA Net Zero Council, which focuses on innovation and high-performance housing solutions.

QuietZone insulation is a high-performance, sound-absorbing solution designed for interior walls, ceilings and floors – both load-bearing and non-load-bearing. It helps

reduce sound transfer by absorbing vibrations, making spaces quieter and more comfortable. It’s also approved for use in various fire-rated assemblies to help maintain or achieve fire resistance ratings. Thanks to advanced fibre technology, QuietZone offers improved recovery and stiffness for a faster installation. Its smoother texture means fewer

clumps and chunks, allowing for clean, one-pass cuts, less dust and a finish that passes inspection with ease. Plus, compression packaging makes for neater stacks and simpler handling on the job site.

Curious how it compares to mineral wool?

Use Owens Corning Canada’s calculator to see the difference – and the savings – for yourself.

Calculate your savings with Owens Corning Canada QuietZone insulation at owenscorning.com/en-ca/insulation/products/quietzone-next-gen/quietzone-calculator/

Thank you to our Gold Sponsor:

22

FALL 2025

Thank you to our Silver Sponsors:

BUILDINGEXCELLENCE.CA

Building to higher Step Code levels regardless of energy source

Panasonic heat pumps: The retrofit solution for Homestead Apartments

FortisBC

Panasonic Homestead Land Holdings – one of Canada’s largest landlords – couldn’t justify the unacceptably high operating costs of two of its buildings. Aging systems had led to excessive electricity consumption and mounting repair bills, and the decades-old HVAC equipment – packaged terminal air conditioners (PTACs) in one building and electric in-floor heating in the other – were no longer meeting tenants’ expectations.

Homestead needed to find an affordable, energy-efficient solution capable of delivering consistent heating and cooling throughout each apartment, supported by accurate, user-friendly controls.

The company set up two pilot projects designed to assess the long-term performance of their chosen solution, Panasonic Ductless Air Source Heat Pumps (DASHPs).

Over a year, Homestead measured the electricity consumption of the new DASHPs and old PTACS in two similar apartments, for comparison. The company also collected temperature readings to verify that the DASHPs were keeping up with heating and cooling demand. When the year was over, Homestead found that the new heat pumps had achieved an astonishing 68-per-cent savings on electricity costs, prompting the company to install Panasonic DASHPs throughout the two apartment buildings.

On top of the cost savings, the Panasonic DASHPs, some of which are equipped with nanoe X technology – an effective solution for reducing odours and inhibiting pollen and allergens – played a huge role in not only promoting healthier living but also creating superior air quality for the tenants. The tenants reported that the Panasonic DASHPs provided instant heating/cooling and better air circulation, eliminating noticeable hot/cold spots for a more even profile across each temperature zone. They also reported having better control over their living space, citing major improvements such as automatic temperature and occupancy settings, Wi-Fi connectivity and more.

Find out more about Breathe Well by Panasonic heating and cooling solutions at na.panasonic.ca/indoor-air-quality/hvac

Since 2011, FortisBC has been offering the New Home Program to help builders and developers in their efforts to construct new homes that are more energy efficient than minimum BC Building Code requirements. Recently, the company presented new rebates to help lower the costs of incorporating higher energy efficiency into new home construction and building to higher code standards. This revised rebate program will help support builders and developers achieve Step 4 and Step 5 of the BC Energy Step Code regardless of the energy source, while providing homeowners with a comfortable home.

Today, gas customers also have a percentage of their gas designated as Renewable Natural Gas1 (RNG) through FortisBC’s designated RNG blend.

Step 5 of that code indicates that the home has been constructed as net-zero energy ready, meaning it has the ability to achieve net-zero energy by using renewable energy sources, such as solar panels. A net-zero energy home produces as much energy as it consumes on an annual basis.

FortisBC believes in a successful transition to a Net Zero future, including investing, owning and operating in energy infrastructure that reduces greenhouse gas (GHG) emissions while maintaining a resilient, reliable and affordable energy system.

The CleanBC Roadmap to 2030 reaffirms that B.C.’s gas delivery system will continue to play a role in the province’s energy future moving forward and outlines ways to improve energy efficiency in homes and buildings.

For more information about FortisBC’s New Home Program rebates, visit fortisbc.com 1 Renewable Natural Gas (also called RNG or biomethane) is produced in a different manner than conventional natural gas. It is derived from biogas, which is produced from decomposing organic waste from landfills, agricultural waste and wastewater from treatment facilities. The biogas is captured and cleaned to create RNG. When RNG is added to North America’s natural gas system, it mixes with conventional natural gas. This means FortisBC is unable to direct RNG to a specific customer. But the more RNG is added to the gas system, the less conventional natural gas is needed, thereby reducing the use of fossil fuels and overall greenhouse gas emissions.

Thank you to our Bronze Sponsors: MODULAR CONSTRUCTION

Conseil de la CONSTRUCTION MODULAIRE

BUILDINGEXCELLENCE.CA

FALL 2025

23

N E T Z E RO s p o n s o rs

Appealing electric solutions for multi-unit developments Mitsubishi Electric Heating & Cooling

Building Net Zero starts with the envelope All Weather at Home Net Zero isn’t just about what’s behind the walls of a home. The story really starts at the envelope – and that’s where windows and doors step up. For builders working toward higher tiers of energy performance, the right glazing solution can make a measurable impact on both emissions and long-term resilience.

In many Canadian climate zones, windows and doors are responsible for up to 25 per cent of a home’s energy loss.

High-performance solutions, such as triple-glazed IGUs and low-conductivity spacers, help keep indoor temperatures steady all year long. That means homeowners enjoy a new level of comfort in every season. With All Weather at Home’s range of low-e coatings – including the new ComfortMax 366 series – builders get the flexibility to dial in exactly what a Net Zero project needs.

But beyond efficiency, durability matters too. A resilient envelope must handle wind, moisture and the full range of Canadian temperature swings. Leading window and door systems now push for higher performance grades, with frame materials that resist warping or swelling over time. After all, a Net Zero home isn’t just efficient on Day 1 – it’s built to stay that way for decades.

For multi-family projects, the stakes are even higher. Continuous insulation and airtightness mean every component needs to integrate seamlessly and meet the codes that keep getting stricter.

To answer rising performance levels, All Weather at Home is preparing to launch AquaGuard – a high-performance entry door system, engineered for the water resistance and durability multi-family builds demand.

Partnering with a manufacturer that understands both code and construction makes the difference. All Weather at Home prides themselves on being hands-on with builders – optimizing performance, streamlining installation and making sure their products are ready for Canada’s evolving Net Zero landscape.

When you’re building for emissions reduction and resilience, every detail adds up – and your envelope is where it all begins.

Explore All Weather at Home’s full range of highperformance solutions at allweatherathome.ca

24

FALL 2025

Westman Village is a development by Jayman BUILT located in the community of Mahogany in Calgary. The project thoughtfully weaves convenience, diversity and accessibility into an all-inclusive suburban community concept. Redefining the way new homes are built, bought and lived in, the carefully designed community includes condominiums, townhomes, seniors’ residences and long-term leasing condos.

According to Dennis Aucoin, the senior development manager for Westman Village, many of the prospective residents and homeowners were downsizing. To offer them an attractive product, the units needed to be quiet, and the building had to create a seamless transition with top-quality products that would meet high expectations. This includes everything from the finishes to the heating and air conditioning units. The heating and cooling units also had to be energy efficient, as Jayman BUILT prides itself on green construction.

That’s where Mitsubishi Electric came in. With more than 100 years of experience in providing reliable, high-quality products to both commercial and residential consumers all over the world, Mitsubishi Electric is a recognized world leader in the manufacturing, marketing and sales of electrical and electronic equipment used in information processing and communications, consumer electronics, industrial technology, energy, transportation and construction.

“We were attracted to the Mitsubishi Electric brand because we consider it the Cadillac of heating and cooling units,” says Aucoin.

The Westman Village project is Mitsubishi Electric’s largest Canadian multi-unit residential development. Mitsubishi Electric individual split and centralized variable refrigerant flow (VRF) units were chosen, thanks to their efficiency and reputation. Their whisper-quiet sound was also a deciding factor – the units emit about half the noise of a regular unit in a house. Further, the slim, suitcase-style units were also perfect for more compact living spaces.

Ease of maintenance was also a deciding factor. “For us getting into leased seniors and rentals, we wanted a product that was going to be somewhat maintenance free and last the test of time,” explains Aucoin.

Finally, the Mitsubishi Electric VRF units are all about consumer comfort and use unique design and engineering solutions to deliver it. Typically, a normal air conditioner runs at full blast, cooling the entire space then shutting off. But these units are built to get to a certain temperature and maintain it. Overall, this allows for lower energy use and improved comfort.

Learn more about Mitsubishi Electric systems at mitsubishielectric.ca

BUILDINGEXCELLENCE.CA

Net Zero meets ultra high-performance concrete Kustom Precast Concrete BUILDING SMARTER WITH KUSTOM PRECAST KONCRETE Kustom Precast Koncrete believes the future of construction lies in combining strength, efficiency and sustainability. That’s why they’ve worked tirelessly to design a new generation of insulated concrete wall panels – built to perform both below and above grade.

ENERGY EFFICIENCY WITHOUT COMPROMISE Kustom Precast Koncrete insulated wall panels are engineered to deliver an effective R-30+ thermal rating, helping builders meet and exceed today’s net-zero energy requirements. At the same time, the panels use up to 50 per cent less concrete than a traditional eight inch. foundation wall, reducing both material costs and carbon footprint.

SMARTER BY DESIGN Every panel comes with integrated vertical and horizontal electrical chases, making wiring easier and faster. They also feature steel furring channels at 16 inches on centre, so finishing interior walls is straightforward – no extra framing required.

STRENGTH MEETS INNOVATION Behind this system is the company’s proprietary ultra-highstrength concrete mix, designed to deliver superior structural performance with less material. The result: Stronger walls, lighter environmental impact and a more efficient building process.

A COMPLETE SYSTEM They’re not stopping at walls. The team at Kustom Precast Koncrete is also developing precast concrete floor panels that pair seamlessly with their wall system. These floor panels span longer distances, reduce the need for extra supports and simplify construction – giving builders more flexibility and savings on site.

BUILT FOR THE FUTURE Kustom Precast Koncrete isn’t just focused on efficiency; the company is building resilience. Its wall and floor systems are designed to stand up to flooding, fire and high winds – delivering peace of mind in a world where durability matters more than ever.

With innovation, sustainability and performance at the core of every design, Kustom Precast Koncrete is helping builders create smarter, stronger and more sustainable buildings for the future.

Learn more about Kustom Precast Concrete wall and floor systems at kustomprecast.com

How combination heating systems can help builders achieve high-performance and affordability Reliance Home Comfort Systems that prioritize energy efficiency are growing in popularity among builders – and combination heating systems (or combi boilers) are helping builders offer high-performance systems and affordability to their customers.

Combi boilers are hydronic-based mechanical systems that have a dual purpose: they provide domestic hot water and space heating and offer some advantages when compared to typical forced air gas furnaces and hot water tanks.

Reliance Home Comfort, which services more than two million customers across Canada, is a leading provider of combi boilers for multi-unit rental buildings. With a dedication to helping homebuilders work towards Net Zero, the company’s Director of Builder Markets, Shannon Bertuzzi, says builders can expect a high level of service and expertise from Reliance.

“We know what solutions are helping move the needle towards Net Zero,” says Bertuzzi, adding that Reliance is attuned to code changes and sits on the CHBA Net Zero Council. “Our involvement in the Council lets us offer input into new systems that help builders achieve high-performance housing.”

When working with Reliance, builders are assigned both an account manager and technical manager to ensure they receive high-end systems that add great value for homeowners. This is showcased by a recent example in which a Reliance Key Account Manager worked with a builder in Vaughan, Ont. to help them select the appropriate equipment for their townhouse project. The builder included a tested combi boiler system in its 111 townhomes and a hot water recirculation pump to help reduce water consumption.

Bertuzzi emphasizes that Reliance is more than a water heating company. “We offer builders a multitude of products, including smart home technology, HVAC equipment and even EV charging solutions.”

Bertuzzi stresses innovation is essential in the residential construction industry and builders play an important role by testing new systems in their projects. “Collaboration is vital to successfully transform the housing stock.”

Learn more about how Reliance helps builders reach highperformance and affordability at reliancebuilderprogram.com – Marc Huminilowycz, award-winning content writer and editor specializing in green building and energy-efficient homes.

BUILDINGEXCELLENCE.CA

FALL 2025

25

R E N OVATO R S’ c o r n e r

NEW ADAPTIV HOME AWARD RECOGNIZING HOMES THAT PRIORITIZE ACCESSIBILITY, ADAPTABILITY AND AGING-IN-PLACE

BY SARAH CARON, DIRECTOR, RENOVATION SERVICES, CHBA

he Canadian Home Builders’ Association (CHBA) is proud to announce the launch of a new award category in its prestigious National Awards for Housing Excellence: The Adaptiv Home Award. This new category recognizes outstanding residential projects that prioritize accessibility, adaptability and aging-in-place designs that empower individuals of all abilities to live safely, independently and comfortably in their homes for as long as possible. The new Adaptiv Home Award reflects CHBA’s commitment to celebrating innovation and leadership in creating homes that are not only beautiful, but also barrier-free and future-proof.

As Canada’s population ages, the need for homes that support aging-in-place, mobility, and diverse needs has never been greater.

Nearly 22 per cent of Canadians aged 15 and older identify as having a disability. According to Statistics Canada, seniors (aged 65+) could be nearly a quarter of the population by 2030.

The majority of seniors are homeowners who want to live in their homes for the rest of their lives. Yet, the reality is that nearly all of these homes will require some sort of modifications to meet the unique needs of the occupants as they age.

The Adaptiv Home Award highlights projects that integrate accessible design principles to remove barriers and enhance quality of life. These projects may incorpo-

26

FALL 2025

Photos provided by: Master Edge Homes

T

“ Designing homes that adapt to people’s changing needs is no longer a niche, it’s a key business offering for our members.

This award shines a spotlight on those who are responding to the changing needs of homeowners and leading the way in accessible design. ” Sarah Caron, Director, Renovation Services, CHBA rate features such as wider doorways, accessible kitchens and bathrooms, strategic lighting and colour contrast for visibility, or smart home technologies for

enhanced control and safety. These modifications not only improve functionality but also allow individuals to remain in their homes longer.

BUILDINGEXCELLENCE.CA

CHBA Adaptiv Home Renovation Course

To support professionals in this growing field, CHBA developed the Adaptiv Home Renovation Course. This comprehensive training program was designed for renovators, designers and builders that want to specialize in aging-in-place and accessible renovations. The course and accompanying manual provide participants with: • Up-to-date information on Canadian building codes and standards for accessibility • Design strategies for safety, comfort and occupant health • Technical knowledge on ramps, curbless showers, zero-step thresholds and home automation solutions • Training in client communication, empathy, privacy and legal considerations Upon completion, participants earn the Qualified Adaptiv Home Specialist designation, are listed in CHBA’s national directory and gain access to promotional resources to grow their business, including being eligible to enter the Adaptiv Home Award category.

To learn more or to register for the next course, visit chba.ca/adaptiv-home-course.

HOW TO ENTER The Adaptiv Home Award is open exclusively to builder and renovator members that are Qualified Adaptiv Home Specialists. These are CHBA members who have successfully completed the Adaptiv Home Renovation Course. Other CHBA members who participated in the project (such as designers, energy

BUILDINGEXCELLENCE.CA

“ The introduction of the Adaptiv Home Award is a way for us, as an industry, to demonstrate our ability to shift from regular renovations to those that are closer to the heart. Adaptiv renovations mean more than changing the layout to open concept; they mean we will be working with people who are under stress, unable to make quick decisions, or multiple people making decisions. We will have to add a new hat to the many hats we wear, and that hat is the empathetic hat.”

Dwayne Butler, Master Edge Homes, CHBA Adaptiv Home Renovation Course Instructor advisors and suppliers) can also be acknowledged as contributors.

The award will recognize new custom homes or residential renovations that prioritize adaptiv home design fundamentals and demonstrate excellence in accessibility and adaptability for changing needs by removing the barriers faced by a homeowner with disabilities and/or homeowners wishing to stay in their home longer.

Projects should exemplify adaptiv home design that is tailored for a specific client and addresses their challenges and needs while also demonstrating creative use of space, functionality and integration within the home, and having an appeal design, while addressing any challenges.

Qualified Adaptiv Home Specialists are invited to submit their projects through the CHBA National Awards entry platform once it opens in mid-October. Submissions should include a detailed project description, high-quality images and a summary of design features and how they support accessibility and adaptability. Projects must have been completed and ready for occupancy between April 1, 2024 and the awards entry period deadline of Dec. 4, 2025.

Entries will be evaluated by a panel of experts in accessible design, aging-in-place and residential construction. Category criteria, plus key dates for submission, judging and the awards ceremony can be found on the CHBA website at chba.ca/housingawards.

FALL 2025

27

D E V E LO P E R S’ c o r n e r

CELEBRATING COMMUNITY EXCELLENCE WINNING DEVELOPMENTS FROM THE 2025 CHBA NATIONAL AWARDS FOR HOUSING EXCELLENCE

BY CHLOE PERREAULT, COMMUNICATION STRATEGIST, CHBA

T

he CHBA National Awards for Housing Excellence celebrates the best of Canadian homebuilding and community development.

Projects are evaluated on a number of criteria, including community vision, architectural features and design, livability, amenities, environmental considerations, innovation and more.

In 2025, one theme rose above the rest: Community-first design. The winning entries, presented at the grand finale of CHBA’s Home Building Week in Victoria, feature more than beautiful homes: They are vibrant places to live, connect and thrive.

Whether a highrise oasis or a master-planned neighbourhood, these projects reimagine what it means to come home.

Here’s how the winners of four key categories – Best Mid- to Highrise (Completed and Planned), Best New Community, and Best Growing Community – are raising the bar through exceptional community amenities.

Across these four exceptional projects, one common thread shines through: Amenities aren’t just perks; they’re pillars designed to foster connection, support healthy lifestyles and enhance everyday living.

As the demand for livable, sustainable and socially connected spaces continues to grow, these winners show the way forward for developers across Canada. They prove that when design puts people first, communities don’t just succeed – they flourish.

28

FALL 2025

Best Mid- to Highrise Building (COMPLETED) TESORO – CONCERT PROPERTIES LTD., VANCOUVER A beacon on Vancouver’s Southeast False Creek, TESORO is more than an iconic tower – it’s a community built for wellness, elegance and everyday luxury.

“We had a great partnership with the city of Vancouver. Working with them, we created a below market rental building that they own and operate, and then we built three other condo buildings on this property,” Kate Sunderland Ratzlaff, Director of Development for Concert Properties, said during an interview with CHBA CEO Kevin Lee after accepting the award. “The final building in this 10-year process is our luxury, high-end condo building TESORO. The City of Vancouver required architectural excellence for the building, and it was quite a feat.”

Designed with the discerning urban dweller in mind, TESORO’s common spaces offer a resort-caliber experience: a European-inspired spa with steam rooms and hot/cold plunge pools, a fitness centre, social lounge and guest suites. A double-height lobby sets a sophisticated tone, while private dining spaces and chef’s kitchens bring people together. The parkade itself is elevated beyond utility – complete with murals, elegant lighting and hospitality-inspired design.

Outside, pathways link the building to the Seawall, SkyTrain, Science World and the greater False Creek community. TESORO doesn’t just connect residents to nature and city life – it connects them to each other.

BUILDINGEXCELLENCE.CA

Best Mid- to Highrise Building (PLANNED)

RUNDLE PARK – CIELLE PROPERTIES, VANCOUVER

Best New Community WILDFLOWER – MINTO GROUP, CALGARY Wildflower, in Airdrie, Alta., is redefining the meaning of “residential community” with its unmatched blend of resort-style amenities and everyday functionality. It’s a place where people of all ages and stages can find joy, connection and convenience.

“We’ve had the vision for this community for a number of years, and to see it taking shape and to get the recognition (as a national award winner) is really something that makes our team proud,” said Alex Braun, Vice-President of Development at Minto Communities, when he accepted the award on behalf of the company during the Glitter & Groove award ceremony on May 15.

The community boasts Airdrie’s first outdoor pool, a year-round hot tub, pickleball and basketball courts, a bike pump track, skating rinks and a fully programmed amenity building. Led by a dedicated Lifestyle Manager, events and activities bring neighbours together throughout the seasons.

With its elevated topography, scenic ponds and energy-efficient homes, Wildflower marries natural beauty with forward-thinking sustainability. Add in future commercial retail and school sites, and it becomes clear: Wildflower is more than a neighbourhood – it’s a destination for modern family life.

Bringing bold luxury to the Canadian Rockies, Rundle Park is Canmore’s most visionary mixeduse development – crafted for visitors, investors and families alike.

At the heart of the project is a Scandinavian-style wellness retreat, a first for the region.

Residents will enjoy hot and cold infinity pools, sauna pods, a fitness facility and wellness rooms – all framed by expansive mountain views. A grand lobby with timber beams and curtain walls welcomes guests like a five-star resort.

Amenities go beyond indulgence: Kids can enjoy an indoor play trailer, families can gather around fire pits, and guests can relax in both communal and private zones. With cutting-edge materials such as Lumon windows and New-Tech wood, Rundle Park blends sustainable innovation with a luxury lodge feel.

Best Growing Community: CHAPPELLE GARDENS – BROOKFIELD RESIDENTIAL (ALBERTA) LP, EDMONTON What makes a community thrive over time? In Chappelle Gardens, located in southwest Edmonton, it’s a rich network of shared spaces, active programming, and thoughtful design

BUILDINGEXCELLENCE.CA

that brings people together across seasons and lifestyles.

The centrepiece is the Social House, a 6,600-sq.-ft. facility that hosts fitness classes, summer camps, events and seasonal activities.

Surrounding it is a splash park that becomes a skating rink in winter, basketball and hockey courts, a community tool shed and playgrounds galore.

Community garden plots, a seed library and pollinator greenways promote sustainable living, while walking trails connect to ponds and natural areas. Even the architectural landscape reflects community values – with diverse home styles, welcoming entryways, and vibrant landscaping that makes every corner feel intentional and lived-in.

FALL 2025

29

ECO N O M I CS

MID-YEAR UPDATE ON HOME SALES NEW 10-YEAR HOUSING TARGETS ARE STARTING ON THE BACK FOOT

BY EVAN ANDRADE, CHBA ECONOMIST

I

n the second quarter, CHBA’s Housing Market Index (HMI), surveyed over the course of June, continued to reflect highly negative builder confidence about sales conditions. The single-family HMI was 24.9 and the multi-family HMI was 22.8. For interpretation, the HMI is scored between zero and 100 and measures the balance of builders’ opinion about new homes sales. As the score falls further below a neutral score of 50, the higher the proportion of builders surveyed hold negative views about sales. These pessimistic views have continued since 2022, indicating that there will be continued downward pressure on housing starts for freehold or condominium ownership.

Policymakers like those at the Bank of Canada are always very interested in CHBA’s quarterly HMI results.

For comparison, the US single-family HMI averaged 35 throughout the second quarter and fell to 32 in August. The US index has remained below a score of 50 for five consecutive quarters. While the drivers of sales conditions are different between the two countries and neither country’s new home market is doing well in recent times, Canada has fared slightly worse since interest rates began rising in 2022.

Canada’s persistently low builder confidence scores are reflected in housing starts for

ownership. In the first half of 2025, urban starts of detached, semi-detached, and row units for ownership were 30,800. This is slightly above the totals in the first half of 2024 and 2023, but it remains far below the 40,000 starts seen in in the first half of 2022. Until now, urban multi-family starts for homeownership have been buoyed by longer average timelines, but we’re now seeing those drop as well, having only reached 22,200 in the first six months of 2025. This is far below the urban starts of 31,100 and 32,100 seen in the first half of 2024 and 2023 respectively.

Unfortunately, the recent trade war’s impact on economic certainty and an

100

HISTORICAL RESULTS OF CHBA’S HOUSING MARKET INDEX 90 80 70 60 Optimistic 50 Pessimistic

40 30 20 10 0

Q1 '21

Q3 '21

Q1 '22

Q3 '22

Q1 '23

Q3 '23

Q1 '24

Q3 '24

Q1 '25

l Single-Family HMI l Multi-Family HMI

30

FALL 2025

BUILDINGEXCELLENCE.CA

implementation delay in the GST rebate for first-time buyers likely prevented improvement in the HMI and home sales this year. Interest rates have come down somewhat and now buyers have the option to choose a 30-year amortization, lowering their monthly payment.

HMI survey responses suggest that these collective policy changes and lower mortgage rates would have increased sales of entry-level homes if the trade war and tariffs had not happened. However, builders in key regions believe that these changes still would not be enough to improve sales conditions of more expensive move-up homes even if the economic backdrop was better. This is why CHBA is advocating to broaden the GST to apply to all homebuyers, not just first-time buyers, and to increase thresholds in more expensive markets.

General sentiment of consumers and potential homebuyers is also important to consider. The Bank of Canada’s Canadian Survey of Consumer Expectations, released in late July, confirmed that pessimism grew among Canadians regarding their financial health and their comfort in making big purchases in the spring. Unsurprisingly, this was largely driven by the uncertainty surrounding tariffs, the perception of imminent price increases, and low confidence in job security. Consumer confidence was far lower than at the start of the year and in the second quarter of last year, which adds to the challenge of improving sales for both homebuilders and renovators.

The extent and speed at which consumer confidence recovers will depend on the timeliness and negotiated concessions of a trade agreement with the U.S.

AN IMPORTANT UPDATE TO CANADA’S HOUSING TARGETS In June, CMHC reevaluated the magnitude of Canada’s housing supply gap needed to materially improve housing affordability, and the findings remained stark. They stated that both the original timeframe of 2030 and affordability target are no longer realistic.

BUILDINGEXCELLENCE.CA

CMHC’s revamped estimates provided greater detail on where and what kind of housing is needed to approach house-price-to-household-income ratio levels from 2019 by 2035.

The chart below shows how many more starts per year are needed in the four largest provinces over their “business-as-usual” projections over the next 10 years. Unsurprisingly, within these provinces, the bulk of the need for supply increases are greatest within large urban centers. Other provinces, except for Newfoundland and Labrador and New Brunswick, also require large growth in starts per year – presenting an ambitious goal.

New from this year’s reevaluation are the starts required by the intended market to both lower rents and improve affordability of ownership. Across all cities and provinces, except for Quebec, 70 to 80 per cent of the additional starts need to be built for the freehold or condominium ownership market.

Between 15 and 25 per cent of the starts

increase needs to be comprised of purpose-built rentals and less than eight per cent should be allotted to homes purchased and rented on the secondary rental market.

This highlights the key difference between today’s housing starts for ownership and what is needed to help improve the affordability of housing in Canada. Due to government supports and poor sales conditions, starts of multi-family units slated for the rental market are the highest they’ve been in decades.

Within the headline monthly housing starts numbers, the strength of rental construction has masked the struggles of starts for ownership over the past two years. The biggest policy challenge yet is creating a sales environment that facilitates a near-doubling of housing starts for freehold or condominium ownership. This will continue to be the high-level focus of CHBA’s engagement with federal policymakers and advocacy over the coming years.

INCREASES IN 2025-35 ANNUAL STARTS NEEDED TO IMPROVE AFFORDABILITY CONDITIONS IN LARGE PROVINCES 250,000

200,000

150,000

134,220

100,000

50,000

92,478

48,888 46,516

0

Ontario

Quebec

22,131

14,099

39,563

42,181

British Columbia

Alberta

l Projected Annual Starts l Increase in Annual Starts Needed

Source: CMHC

FALL 2025

31

BY T H E n u m b e rs

UP YOUR GAME TRAINING AND INFORMATIONAL RESOURCES FOR CHBA MEMBERS

BY NATASHA ROMBOUGH, DIRECTOR OF MARKETING AND COMMUNICATIONS, CHBA

O

ne of the benefits of membership is the informational and educational content that all three levels of our association provide. At CHBA, we are focused on sharing federal/national information, news and programming with members to give you an advantage in the marketplace and keep advancing the residential construction industry.

This article gives a snapshot of some of the training and informational resources available. Many of CHBA’s member-only resources are on the website, and you’ll need to log in with your web account to access them and any discounted products. If you ever have trouble logging in, email us at communications@chba.ca.

3

100-plus webinars

Have you ever attended a CHBA webinar?

From information on building codes, high-performance and modular construction, economic insights, running your business and more, CHBA regularly hosts webinars available exclusively to members. You can find the full archive of more than 100 on-demand webinars, including the recordings and presentation materials, at chba.ca/webinars.

industry manuals CHBA sells three industry manuals, which can be purchased at chba.ca, on Amazon, and in various college/university bookstores across the country. Colleges also use them as part of their curriculum. The bestselling CHBA Builders’ Manual is the definitive guide for homebuilding in Canada, and is required reading for Advanced Building Science courses. The CHBA Renovators’ Manual is a guide for people who want to go beyond the basics, to gain an in-depth understanding of the building science and the “house as a system” approach and apply that knowledge to renovating homes. The newest of the three, the CHBA Adaptiv Home Manual, is a comprehensive book on all aspects of accessible renovations, and anyone working in the aging-in-place market will find it useful. CHBA members get discounts on each of the manuals. For more information, visit chba.ca/bundle.

32

BUILDINGEXCELLENCE.CA

400

$

off training That’s the rebate available for several of CHBA’s training courses thanks to a three-year NRCAN-funded project called “Enabling Tiered Codes – Implementation and Market Preparedness.” To support the project objective of building industry competency, CHBA is pleased to offer rebates for select Net Zero Training courses during this project, including the popular Advanced Building Science course, which is now available as a self-directed course, which means you or your team can take it at whatever time works best for you. Please note that funding is limited, and rebates/discounts will be provided on a first come, first served basis. Check our website at chba.ca/net-zero-training for more information.

71 300-plus

Adaptiv Home students CHBA first launched the Adaptiv Home Renovation Course in March 2022. Since then, more than 300 people have taken it. The course has smaller class sizes to ensure quality learning, and since being offered virtually in late 2023, has sold out every time it’s available. Content is aimed at renovators, designers, and other professionals who want to learn more about the aging-in-place market and the growing business opportunities across the country. Students spend two days learning how to improve design through safety, security, ease of use, comfort, accessibility and occupants’ health. Members who pass the exam are given the designation of Qualified Adaptiv Home Specialists and join a growing network of professionals who offer services to homeowners who want to live in their home safely and comfortably for as long as possible. Learn more about the course at chba.ca/adaptiv-home-course.

BUILDINGEXCELLENCE.CA

codes resources Have you visited the CHBA Knowledge Centre yet? If you like to geek out on building codes or just be aware of the latest news, this might be your new happy place. The CHBA Knowledge Centre, which launched earlier this year, already has over 70 informational items in it.

Most of the content so far is about building codes, and you can find meeting briefs, backgrounders, information about public consultations, and the new Tech Essentials (one-pagers covering key topics such as lateral loads, resilience or how modular construction demonstrates code compliance). Members can find these resources, which are organized by date and can be filtered by topic, at hub.chba.ca/member-knowledge-centre.

FALL 2025

33

K I TC H E N S a n d BAT H S

SMART AND CONNECTED

Samsung 30-in. exterior width Electric Range

Haier compact stainless steel 24-in. convection gas freestanding range

Kitchens that are smart and boast Wi-Fi connectivity are among the demands of today’s homeowners.

Here are some products that help deliver.

THOR KITCHEN 36-IN. BUILT-IN INDUCTION COOKTOP

HAIER COMPACT STAINLESS STEEL 24-IN. CONVECTION GAS FREESTANDING RANGE

THOR Kitchen says this unit “offers the power and performance of a premium professional appliance at a practical price.” Induction cooking technology combines the temperature responsiveness of a gas cooktop with the fast performance of an electric cooktop. THOR Kitchen’s 36-in. built-in induction cooktop features five heating elements, nine power levels, touch controls and an independent boost and timer. These induction cooktops are sleek in design and offer quick, precise and even cooking results. thorkitchen.com

General features include steam clean, stainless steel colour, front control location, hot surface indicator lights, interior oven light. Oven control type is glass touch and knobs, with four rack positions. One-year limited parts and labour warranty. haiercanada.ca

CUSTOM DESLAURIER CABINETS BASED ON GREEN MANUFACTURING PRACTICES

The 800 Series induction cooktop from Bosch

When a fire destroyed its plant in 2009, Deslaurier says it “seized the opportunity to rebuild a state-of-the-art Green manufacturing facility in Renfrew, Ont. Deslaurier uses locally sourced woods and Green manufacturing practices and materials. The company says that when possible, it chooses environmentally preferred products or materials with no added formaldehyde for its core construction materials. In finishing operations, the company uses water-based stains, lacquers and topcoats. deslaurier.com

INDUCTION COOKTOP MAINTAINS PRECISE COOKING TEMPERATURES

SAMSUNG 30-IN. FRENCH DOOR REFRIGERATOR

CUSTOM AYA KITCHEN CABINETRY AT COMPETITIVE PRICES

Samsung cites the following general benefits of the company’s French Door refrigerator line: • Spacious layout: The two doors in the upper compartment usually provide wider shelves and bins, accommodating larger items • Easy access: With two doors for the refrigerator compartment on top, you can easily access and organize your items • Customizable storage: Adjustable shelves and bins in the fridge compartment enable personalized organization • Stylish design: The French door layout adds an elegant touch to a kitchen. samsung.com

With AyA’s customization approach, clients get the personalization of a custom kitchen with the value and quality that comes from a 150,000-sq.ft. state-of-the-art production facility. AyA says its goal is to “provide customers with a product that is innovative in design, consistent in quality and competitive in value.” The company’s manufacturing process combines the efficiencies of just-in-time manufacturing with the customization and quality of craftsmanship.

Every kitchen is made from scratch to the individual specifications of each client. ayakitchens.com

Stylish says that the words “durable and resistant” characterize the Pietra Collection.

The thick composite granite helps to eliminate vibration and noise when the sink is in use.

The collection includes workstation sinks with convenient accessories included to create a place where “prepare, serve and entertain is easier and more enjoyable.” stylishkb.com

Samsung 30-in. French door refrigerator

34

FALL 2025

The 800 Series induction cooktop from Bosch features AutoChef technology, which maintains precise cooking temperatures. AutoChef regulates temperatures continuously during frying and adjusts them as needed. Overall dimensions (HxWxD) are 4 1/8 in. by 31 in. by 21 1/4 in. Net weight 41 lbs. bosch-home.ca

GRANITE COMPOSITE KITCHEN SINKS FROM STYLISH INTERNATIONAL

Custom AyA Kitchen cabinetry

CLEAN AND FUNCTIONAL

Riobel Parabola single-lever basin mixer

From aging-in-place demands to high quality minimalist designs, bathrooms are going up-market yet practical. Here’s how: RIOBEL PARABOLA SINGLE-LEVER BASIN MIXER

Kleankin freestanding bathroom linen cabinet

Kleankin freestanding bathroom linen cabinet

Features overview: • Waste kit sold separately • Ceramic disc cartridges • Spout projection: 190mm • Spout height: 162mm • Minimum supply pressure: one bar • Maximum supply pressure: five bars • Number of holes required for installation: one • Limited lifetime warranty • Solid brass construction for durability and long-lasting performance

houseofrohl.ca Special Needs five-ft. shower

Personalized bathware MAAX solutions

SPECIAL NEEDS SHOWERS REFLECT THE AGING-IN-PLACE CONCEPT Hytec features a variety of special needs showers in different configurations. Here are two examples: Special Needs five-ft. shower with right hand drain, left hand vertical bars, right hand horizontal bar, left hand soap dish and left hand folding seat. Special Needs five-ft. shower with left hand drain, right hand vertical bar, right hand L-shape bar, right hand soap dish and right hand folding seat. hytec.ca

WALL-MOUNTED VANITY HAS ALL-NATURAL WOOD FINISH Part of Wetstyle’s Element Raffine collection, this wall-mounted vanity is coated in a marine grade finish to optimize water resistance and durability. Features include: • Handcrafted in Montreal • All-natural wood veneer • AWI rated level five marine grade finish for moisture resistance and durability • Integrated hand-pull and finished interior drawers • Inner pull-out drawer included on all models • Bottom drawer with horseshoe-cut drawer for additional storage space wetstyle.ca

KLEANKIN FREESTANDING BATHROOM LINEN CABINET

PERSONALIZED BATHWARE SOLUTIONS For builder and renovation clients wanting an individual touch, MAAX says a personalized bathware solution can be created with ModulR. Combine a bathtub, base and shower door for a tub-and-shower combo with space maximization, or customize a bath or shower separately for a unique and stylish look. MAXX offers bathtubs, showers, tub showers, shower doors, walls and surrounds, medicine cabinets and sinks.

maax.ca

This tall bathroom cabinet has two cupboards with doors and two open shelves, so towels, daily hygiene products and cleaning supplies can be stored without trying to fit everything under the sink. There is an adjustable shelf inside the top and bottom cabinet which can be moved up and down to meet different storage needs. Featuring a tall and narrow depth design, this slim bathroom storage cabinet boasts a small footprint that fits limited spaces while providing ample storage capacity. It features an anti-tipping design on the back that allows it to be secured to the wall for added safety.

aosom.ca CALANDO PETITE BATHTUB FROM FLEURCO HAS 10-YEAR WARRANTY Features include: • Acrylic bathtub • Easy to clean high-gloss cast acrylic sheet • Pre-installed chrome-on-brass drain • Spacious bathtub for better comfort • Slotted clean overflow • White drain cover included • Adjustable leveling feet • cUPC certified

fleurco.com Calando Petite bathtub from Fleurco

BUILDINGEXCELLENCE.CA

FALL 2025

35

I N S U L AT I O N

WHAT’S NEW IN

Insulation

Insulation has gone multi-function – it’s not just about saving money by reducing energy consumption, but also helping the environment, keeping the home interior comfortable and healthy regardless of weather and outside conditions. Additional insulation trends include increased use of non-ozone-depleating spray-foam, which needs to be applied by certified installers, and installing continuous insulation at the exterior walls. Here’s how some companies can help builders and renovators stay on point.

IKO building envelope insulation systems for new builds or retrofit

IKO Enerfoil and IKO Ener-Air high performing polyisocyanurate rigid foam insulation sheathing systems offer the highest R-value per inch, the company says.

When IKO Enerfoil is used with AquaBarrier Tapes or AcrylicStick SA Tapes or IKO Ener-Air is used with AquaBarrier VP Tapes, this two-in-one system eliminates the need for a separate membrane system to control air and vapour. IKO AccuCut is a new IKO service offering custom-polyisocyanurate insulation sheathing at the plant to specified sizes, while creating straight and clean edges that make installation easier. iko.com

Isolofoam rigid insulation panels for above-grade exterior walls

ISOBRACE OSB and Isobrace Air+ panels combine the insulating performance of expanded polystyrene panels and the rigidity of 7/16-in. oriented strand board (OSB). They ensure continuous insulation while helping to increase the structural rigidity of the building. The integrated membrane of ISOBRACE AIR+ provides a continuous and resistant air and weather barrier.

Product features and properties: • Eliminate thermal bridging between the structure and the exterior cladding • Completely insulate floor joists – with nine-ft. length • Contribute to increasing the structural strength of the building’s walls • Can eliminate the need to add temporary bracing • Provide support for exterior cladding (when in accordance with cladding manufacturer’s recommendations).

• All-in-one products eliminating multiple installations • Compatible with different types of building structures • Reduce working time and labour costs. isolofoam.com

Performance+ Air Duct Board offers new ducting benefits

Knauf Insulation says, “Excellent acoustic and thermal characteristics make for quiet, efficient air delivery, with unwanted ‘booms’ and ‘cracks’ caused by sheet metal ducts, minimized.” This formaldehyde-free board with a lightweight non-woven brown mat on the airstream surface is made with ECOSE Technology. The company adds, “Sustainability Knauf Insulation products with ECOSE Technology are made using our patented, bio-based binder – a smarter alternative to the phenol/ formaldehyde (PF) binder traditionally used in fibreglass products. The bio-based binder holds our product together, gives the product its unique appearance and makes it formaldehyde-free.” knaufnorthamerica.com

36

FALL 2025

BUILDINGEXCELLENCE.CA

New technology eases installation of fibreglass insulation batts

Insulation foam boards designed for long-term thermal performance

F E AT U R E D c o m p a n i e s

Owens Corning NEXT GEN PINK fibreglass insulation incorporates a new advanced fibre configuration technology with fibres being interlocked vertically and horizontally. The company describes the new formulation as, “The new standard in fiberglass insulation,” with several helpful installation benefits: • Cuts cleanly and precisely • Fewer clumps and chunks for clean cuts with one pass. Perfect fit, every time • Fills cavities completely with no fluffing or compression needed • Stays put – even on the ceiling • Extra stiffness batts slide in easily and resist slumping. owenscorning.com

Liquid blowing agent is non-ozone depleting Solstice Liquid Blowing Agent (LBA) is Honeywell’s latest advancement in foam blowing agent technology. The company says it is based on hydrofluoro-olefin (HFO) technology and that Solstice LBA has a global warming potential (GWP) of one, 99.9-per-cent lower than HFC blowing agents. It is a cost-effective replacement for other liquid foam blowing agents.

Honeywell Solstice LBA is: • Non-ozone-depleting • Nonflammable (ASTM E-681 and EU A11) • Listed under the U.S. EPA’s Significant New Alternatives Policy (SNAP) program to replace ozone-depleting substances • Listed on the TSCA inventory/registered under REACH • VOC-exempt (per U.S. EPA) honeywell.com

DuPont Styrofoam Brand CM20 Extruded Polystyrene (XPS) insulation is a moisture-resistant, durable and lightweight extruded polystyrene foam board for interior frame wall sheathing, exterior or interior masonry wall insulation in new or retrofit construction, as well as residential basement floor slab insulation. The closedcell structure of Styrofoam Brand CM20 XPS Insulation boards helps ensure exceptional long-term thermal performance and high moisture resistance. Sized to fit snugly between wall ties, Styrofoam Brand CM20 XPS insulation is also easy to handle, cut and install, helping to save time and money on the job site. dupont.ca

Install a Kitchen Anywhere You Want!

1” - 1-1/2” Discharge 1-1/2” Vent

1-1/2” Inlet

Additional 2” Inlets

Powerful, quiet and compact solution for outdoor living

Sanivite® DRAIN PUMP

Multiple low 2” inlets

Heavy-duty design is capable of handling hot water and grease No need to break the floor or concrete

Sanivite is available for residential and commercial applications.

800-363-5874

sfasaniflo.ca LEARN MORE

With SFA Saniflo, it’s Possible!

BUILDINGEXCELLENCE.CA

FALL 2025

37

I N S I D E R i n fo

INTEGRATION IN ACTION

Tim Bailey

CONNECTING WARRANTY, CRM AND ERP PLATFORMS FOR SEAMLESS OPERATIONS

BY TIM BAILEY, DIRECTOR OF OPERATIONS FOR AVID, ECI SOFTWARE SOLUTIONS

H

omebuilding efficiency is not just about cost control – it is also a critical driver of customer satisfaction and brand reputation. One area where efficiency often breaks down is in the handoff between departments as the homebuyer progressively moves through the various journey stages: Sales, design, construction and warranty.

When these stages and functions operate in silos, information gets duplicated, lost or delayed. The result? Homeowners wait longer for resolutions, teams spend more time chasing data than solving problems, and executives lose visibility into the full customer journey.

Integration between CRM systems, ERP tools and warranty platforms is changing that equation.

38

FALL 2025

WHY INTEGRATION MATTERS MORE THAN EVER The homebuilding process has become increasingly complex. Today’s homeowners expect the same transparency and responsiveness they receive from industries such as e-commerce and travel. At the same time, labour shortages, rising costs and tighter margins mean builders must do more with less.

Integration addresses these pressures in three critical ways: 1. Reducing redundancy: Automated data sharing eliminates repetitive entry, cutting both time and error rates.

2. Accelerating resolution: Real-time updates ensure issues move quickly through the organization without bottlenecks.

3. Improving visibility: Executives gain a single view of the business, from initial sale to final warranty closure.

THE BUILDING BLOCKS OF INTEGRATION Successful integration typically connects three key systems: • CRM (Customer Relationship Management): Captures sales and prospect data, providing the first link in the customer journey.

• ERP (Enterprise Resource Planning): Manages operational workflows, financials and scheduling.

• Warranty Platform: Serves as the homeowner-facing portal and internal management tool for post-occupancy service.

When these systems communicate seamlessly, the flow looks like this:

BUILDINGEXCELLENCE.CA

1. Unified homeowner profile: A new homeowner record created in the CRM flows directly to ERP and warranty systems, ensuring accuracy and consistency.

2. Streamlined intake: Service requests submitted through the warranty platform automatically generate work orders in the ERP. 3. Real-Time Feedback Loop: As statuses update in the ERP, they are reflected instantly in the warranty portal, keeping homeowners informed without extra calls or emails.

BEST PRACTICES FROM THE FIELD Builders leading the way in integration tend to follow these practices: • Start with data cleanliness: Integration magnifies data problems if they exist. Before connecting systems, audit homeowner records for accuracy and completeness.

• Map the full customer journey: Identify every touchpoint from sale to warranty close-out and ensure systems are aligned to support them.

• Define ownership: Assign clear responsibility for managing each part of the workflow

across sales, design, construction and warranty.

• Leverage analytics: Use combined data from all systems to identify recurring issues, track trade partner performance and forecast resource needs.

• Invest in change management: Integration changes workflows; training and clear communication are essential for adoption.

REAL-WORLD IMPACT The benefits of integration extend far beyond operational efficiency. Builders that have embraced system connectivity report stronger customer satisfaction scores, fewer disputes and faster warranty resolutions. Trade partners also benefit, as work orders are delivered more clearly and with complete context, reducing mistakes in the field.

Additionally, integrated data enables proactive service. For example, if warranty claims show recurring issues with a certain product, builders can adjust purchasing decisions and avoid larger problems down the road. This type of insight-driven improvement not only reduces costs but

For Industry Leaders.

CHBA National Committee and Council Meetings + CHBA National Conference

also strengthens brand trust among homeowners.

THE BIGGER PICTURE Integration is not a “technology project” to be checked off – it is an operational philosophy.

By breaking down barriers between sales, operations, design and warranty service, homebuilders can create a continuous feedback loop that improves quality, boosts satisfaction and drives referrals.

In an industry where reputation often determines growth, seamless system integration helps builders differentiate themselves.

Instead of being reactive, builders become proactive – anticipating issues, aligning resources and delivering a customer experience that feels as polished as the homes they build.

As industry pressures mount, builders who prioritize integration will have a measurable advantage in efficiency, customer satisfaction and overall reputation. The companies that succeed will be those who view integration not just as a convenience, but as the foundation of long-term business health and competitive strength.

SAVE THE DATE HOME BUILDING WEEK IN CANADA May 4-8, 2026 | Québec City chba.ca/homebuildingweek

F E AT U R E D c o m p a n i e s

SAVE TIME AND MONEY WITH EATON’S SPA PANEL Eaton’s spa panel features a reliable protection for spa pumps and hot tubs. They are designed to save time as our panels are prewired, offering ground fault circuit protection device and a disconnect switch in a single simple device.

EATON eatoncanada.ca

JWC8500 HYBRID WINDOW

BLACK VINYL SIDING

JELD-WEN of Canada’s JWC8500 Hybrid Window merges vinyl interiors with aluminum exteriors for durability and style. Its 26% slimmer frame and 22% superior energy efficiency meet 2030 standards, while the Tri-Pane Glass option offers 30% better insulation. Customizable designs, low-maintenance finishes, and advanced hardware elevate modern living, blending innovation with sustainability.

As a part of Cornerstone Building Brands, Mitten distributes premium exterior building products across Canada.

Known for bold colour choices and complementary accessories, Mitten connects architects, builders and installers with versatile, Canadian-made solutions for lasting curb appeal.

JELD-WEN jeld-wen.ca

MITTEN mittensiding.com

CALGARY Sept. 27-28, 2025 BMO Centre, Stampede Grounds

EDMONTON Oct. 18-19, 2025 Edmonton Expo Centre

TORONTO Sept. 13-14, 2025

newhomeandcondoexpo.ca

MANAGED CHANGE ORDER SOFTWARE FOR BUILDERS Transform your bottom line with MY DS PRO’s AI-Powered Virtual Design Center & Visual Lead Generator. Backed by 25 years of design expertise, we help builders ready to turn buyer preferences into performance. This is where the science of design begins.

MY DS PRO mydspro.com

40

FALL 2025

Metro Toronto Convention Centre

WE’RE THE CANADIAN MEDIA COMPANY KNOWN FOR CONNECTING CANADIANS TO ALL THINGS HOME. With over 40 years of experience and the strength of a trusted national brand, NextHome is proud to announce the launch of the New Home + Condo EXPO — a premier real estate showcase that will serve as a one-stop shop for consumers interested in purchasing new construction homes and condos across Ontario and the Greater Toronto Area (GTA).

Interested in exhibiting, contact info@newhomeandcondoexpo.ca to get started

Show Includes: • New Home & Condo Builders • Condo Developers, Land Developers • Financial and Legal Services • Mortgage Experts & Insurance Companies • New Home Services

Connecting Canadians to all things Home

BUILDINGEXCELLENCE.CA

F E AT U R E D c o m p a n i e s

PWT – BUILD SOMETHING STRONGER

SUSTAINABLE BUILDING MATERIALS

SANIACCESS 3

At PWT, a handshake isn’t just a greeting – it’s a commitment. A commitment to putting partners, like you, first. It’s an acknowledgement that our brand isn’t just built on engineered wood, but also the partners who push its potential. Because real business isn’t about transactions – it’s about relationships that last.

Owens Corning, a global leader in sustainable building materials, offers integrated solutions in Composites, Insulation, and Roofing. With 18,000 employees across 30 countries, we create value for customers while fostering sustainable communities through material innovation.

SFA Saniflo provides simple, cost-effective plumbing solutions for upgrading or adding bathrooms, kitchens, laundry rooms and more without major renovations. From macerators to drain pumps, our systems offer flexible, reliable, and innovative solutions for small to large-scale residential and commercial projects.

PWT pwtewp.com

OWENS CORNING CANADA owenscorning.ca

SFA SANIFLO sfasaniflo.ca

GET READY

TO SHINE! It’s that time of year again when the spotlight is on Canada’s crème de la crème of new homes, jaw-dropping renovations, vibrant communities, and dazzling residential marketing!

THE STAGE IS SET, AND THE ENTRY PERIOD KICKS OFF MID-OCTOBER

chba.ca/housingawards

T H E G I V I N G BAC K PAG E

COMMUNITY SPIRIT C

anadian Home Builders’ Association (CHBA) members have been building, developing, and renovating Canadian homes for generations.

We are sharing the extraordinary contributions CHBA members make in their communities every day through our ongoing #CdnBuilt for Generations campaign. Here are a few recent stories. To read more stories follow our hashtag or visit chba.ca/giving-back

Brantford HBA raises funds for two local food banks

Founder of Mattamy Homes donates $60M to Toronto’s St. Joseph’s Health Centre Peter Gilgan, CEO of Mattamy Asset Management (parent company of CHBA member Mattamy Homes Canada) generously contributed a record-breaking $60 million to St. Joseph’s Heath Centre in Toronto – the largest single contribution in the hospital’s history. The donation will support the building of the hospital’s state-of-the-art patient tower, which aims to improve healthcare delivery in Toronto’s west end, a community with growing and changing needs. The tower will boost emergency and surgical capacity, expand mental health services, and open doors to innovation, including advancements in artificial intelligence. “This gift is deeply personal,” says Gilgan. “I’m proud to support this transformation so St. Joe’s can continue caring for families like mine for the next century.”

CHBA BC and CHBA South Okanagan provide funding for workforce development initiatives Through CHBA BC’s Workforce Development Initiative, in conjunction with CHBA South Okanagan, three high schools in the South Okanagan region – Summerland Secondary, Princess Margaret Secondary, and L.V. Rogers Secondary – received $5,500 each to help equip students with the tools and skills they need for successful careers in the trades. To shape the future of a strong, skilled residential construction workforce in the region, CHBA South Okanagan member Penticton Home Hardware also offered an additional $2,500 to each school. The funding aims to supports the purchase of essential materials and equipment for the schools’ skilled trades programs.

42

FALL 2025

Earlier this year, Brantford HBA (BHBA) hosted its Build Brantford Industry Luncheon featuring a draw to raise funds for local charities. Members who attended the luncheon bought tickets for the draw to show their support for local causes and help build a stronger, more resilient community. The proceeds from the draw allowed BHBA to donate $1,419 to both the Brantford Food Bank and the Paris Food Bank, two vital organizations that are doing excellent work to help address food insecurity in the region. The generous donation will help provide essential food and support services to individuals and families needing emergency food assistance across Brantford and Paris.