Health Services Information Guide - Deniliquin and District

Health Services Information Guide

Deniliquin and District

Deniliquin Local Health Advisory Committee (Deni LHAC)

Deniliquin Local Health Advisory Committee (Deni LHAC) is connected to their local health service and work alongside both Murrumbidgee Local Health District (MLHD) and Murrumbidgee Primary Health Network (MPHN). Deni LHAC also actively engages with Non-Government Organisations (NGO’s) and private providers who all contribute to delivering health outcomes for Deniliquin.

Each LHAC is unique and identify and prioritise various health services within their community.

The Committee’s role is to:

• advocate for local community

• connect with local communities about health priorities

• be a voice for planning and evaluation of services

• provide support to local health services

• promote health literacy and wellbeing in their local communities.

Committee members are volunteers, and are appointed by the MLHD Board.

To find out more or to join an LHAC visit https://www.nsw.gov.au/departments-and-agencies/nswhealth/mlhd/get-involved/local-health-advisory-committees

Acknowledgement of funding and contributors

This publication has been made possible with funding from Murrumbidgee Primary Health Network and Murrumbidgee Local Health District, and supported by the Deniliquin Pastoral Times.

The publication has been compiled by the Deniliquin Local Health Advisory Committee (Deniliquin LHAC), with support from Deniliquin Mental Health Awareness Group (Deni MHAG). Care has been taken to provide up to date and current information. Information current at time of publication.

We pay our respects to the Traditional Owners of the Lands upon which these services are delivered, the Wamba Wamba and Perrepa Perrepa people. And pay our respects to Elders past, present and future.

This publication was designed and printed by the Deniliquin Pastoral Times. You can view or download a digital version of this booklet at www.denipt.com.au under the Health tab or scan the QR code.

Your Quick Directory

Your Quick Directory

Your Quick Directory

Your Quick Directory

Deniliquin Mental Health Awareness Group is a volunteer group of health professionals, consumers, carers and members of the community dedicated to improving the mental health and wellbeing of everyone in Deniliquin.

On our website you can find information about services and support available in and around Deniliquin, as well as information and downloadable resources to boost awareness and support for mental health and wellbeing.

We organise community wellbeing events and coordinate mental health first aid training for community and businesses.

Get involved and find ways to support our work through fundraising campaigns such as Channel 4 Change.

denimentalhealth.org.au

Departments within the Hospital

• MATERNITY •

MATERNITY AND PARENTING SERVICE

MLHD offers antenatal, birthing and postnatal care at Deniliquin Health Service.

411 Charlotte Street, Deniliquin t 03 5882 2850 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/ pregnancy-birth-and-baby

MATERNITY SERVICES CARE OPTIONS

Deniliquin Health Service offer Midwifery Group Practices. In this model continuity of midwifery care is provided by a small group of midwives who are on call for you throughout your pregnancy, birth and early postnatal period at home.

411 Charlotte Street, Deniliquin t 03 5882 2850 w https://www.nsw.gov.au/departments-and-agencies/nswhealth/mlhd/our-services/pregnancy-birth-and-baby

DENILIQUIN CLINIC

Deniliquin Clinic offers pregnancy care, regardless of being a patient of the clinic. Call the Clinic and mention that pregnancy care is required when booking appointment.

409 George Street, Deniliquin t 03 5881 1464 w https://www.deniliquinclinic.com/pregnancy-care

• MEDICAL IMAGING (Radiography)

MEDICAL IMAGING (RADIOGRAPHY)

At Deniliquin Health Service Medical Imaging Services provided include X-rays, CT (computerised tomography) scans and Ultrasound examinations (also known as sonography).

411 Charlotte Street, Deniliquin t 03 5882 2880 w https://www.mlhd.health.nsw.gov.au/our-services/medical-imaging/medical-imaging-services

MY IMAGING PORTAL

The My Imaging Portal empowers you to access, share exams with your doctor or other referrer, and help manage your own images, x-rays and exam data, using a range of familiar, user-friendly browser-enabled devices. Ask about it at your next imaging appointment.

Support number t 02 6150 7803 w https://www.mlhd.health.nsw.gov.au/our-services/medical-imaging/medical-imaging-services

PATHOLOGY (NSW HEALTH PATHOLOGY)

Deniliquin acts as a collection point as well as lab/testing facility. Depending on the nature of the test, some tests are referred to larger laboratories. Most test results are generally available within 48 hrs.

Open Monday to Friday from 7.30am to 4.30pm.

411 Charlotte Street, Deniliquin t 03 5882 2891 w https://pathology.health.nsw.gov.au/tests/patient-faqs

• KIDNEY & RENAL SERVICES

RENAL AND DIALYSIS UNIT DENILIQUIN

Deniliquin has a nine chair Renal and Dialsysis Unit operating 6 days per week. The service supports individuals with diagnosed kidney disease who have been referred by their doctor.

The service aims to maintain maximum kidney function and prevent disease progression, provide care, education and support.

Referrals through Community Care Intake Service t 1800 654 324.

411 Charlotte Street, Deniliquin t 03 5882 2867 e MLHD-CCIS@health.nsw.gov.au w www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/chronic-disease-management#toc-kidneyand-renal-services

The following forms part of this service.

CHRONIC KIDNEY DISEASE NURSE (CKD)

Benefits of early detection of CKD in the community include slowing CKD disease progression, decrease in death from kidney failure and reduction in health system cost. The CKD nurse provides education, care and support to people with kidney disease. CKD nurses monitor the progression of kidney failure in the individual and fosters pathways based on stage of kidney function.

Early referral through CCIS is welcome.

2 Macauley Street, Deniliquin t 03 5882 2900 t 1800 654 324 w www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/chronicdisease-management#toc-kidney-and-renal-services

The Royal Melbourne Hospital Nephrologist (kidney specialist), Dr Jack Heron (based in Albury) visits and consults in Deniliquin every 2 months.

These appointments need a GP referral and can be made through The Royal Melbourne Hospital. t 03 9342 7053 e nephrologyadministration@mh.org.au

Health Services Directory

PRACTITIONERS

DENILIQUIN CLINIC

Dr Rob Campbell, Dr Marion Magee, Dr Ben James and Dr Rachel James.

409 George Street, Deniliquin

t 03 5881 1464 w https://www.deniliquinclinic.com

DENILIQUIN MEDICAL CENTRE (OCHRE)

Dr Albert Liebenberg, Dr Madu Silva, Dr Nishan Silva, Dr Attique Zafar and Gordin Qin.

8-12 Hardinge Street, Deniliquin

t 03 5880 1900 w https://ochrehealth.com.au/medical-centre-deniliquin

SHILOH MEDICAL PRACTICE

Dr Sydney Paul.

120 Edwardes Street, Deniliquin

t 03 5881 7597 w https://shilohmedical.com

HEALTH DIRECT

1800 022 222

healthdirect is a virtual health service that provides access to health advice and information via a website, app and telephone helpline to help people make informed health decisions.

Callers to the helpline are triaged by registered nurses who ask a series of clinical questions. Based on the urgency of their situation, callers are advised how to manage their health issue themselves or what medical help to seek.

t 1800 022 222 w https://about.healthdirect.gov.au/healthdirect

ERIC SIM INFINITY PHARMACY

Pharmacist: Hawie Asfha.

14-18 Napier Street, Deniliquin t 03 5881 2081

SOUL PATTINSON CHEMIST

Pharmacist: Will Croft.

293-295 Cressy Street, Deniliquin t 03 5881 2233 w https://deniliquinpharmacy.com.au

DENILIQUIN DENTAL CLINIC (MLHD)

Murrumbidgee Local Health District Dental Clinic. See page 35.

2 Macauley Street, Deniliquin t 1800 450 046 (appointments) t 03 5882 2990 (general enquiries). w www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/dental-health-services

LOCAL DENTAL

Jimmi Patel and Kritika Mehra.

404 Charlotte Street, Deniliquin t 03 5881 3468 w https://localdentalclinics.com.au

Pharmacist:

Public and Non-Government Organisations

Health Related Services

Aboriginal Services

Several services are offered through different organisations and agencies.

MLHD - DENILIQUIN COMMUNITY HEALTH CENTRE

ABORIGINAL HEATH SERVICES

In addition to providing a service to inpatients and clients individually, we offer several programs and services that Aboriginal Health staff within the Murrumbidgee LHD are trained in and responsible for implementing.

To see a list of these services go to https://www.nsw.gov.au/departments-and-agencies/nsw-health/ mlhd/our-services/aboriginal-health

2 Macauley Street, Deniliquin t 03 5882 2900 t 1800 654 324

MLHD AUNTY JEAN’S PROGRAM

This is a community program for Aboriginal people with/or at risk of chronic illness. The program includes health assessments, information, exercise, healthy eating and fun activities. Foot Care and Smoking Cessation are also focused on. Several health care professionals contribute to the program.

2 Macauley Street, Deniliquin t 03 5880 2900 t 1800 249 645 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/aboriginal-health

TELKUNA (HEALING) CLINIC

The Deniliquin Local Aboriginal Lands Council (DLALC) hosts a medical clinic to the Aboriginal community but is inclusive to anyone who may be more comfortable accessing health care from DLALC premises. Consultation cost covered by Medicare.

GP Service: Saturday Mornings

Nurse Practitioner: Wednesdays and Thursdays

Other services offered:

• Remedial Massage

• Physiotherapist

• Drug & Alcohol Outreach Griffith AMS

• Women’s Health Outreach Service

426 Wood Street, Deniliquin (Deniliquin Local Aboriginal Lands Council) t 03 5881 4891

MARATHON HEALTH

INTEGRATED TEAM CARE PROGRAM

For Aboriginal and Torres Strait Islander people living with chronic disease and any associated complex health care needs. Help is provided co-ordinating health care and facilitating access to services such as transport, appointments etc. A referral form is needed from your GP or visit TELKUNA Clinic and have a chat with them about it.

t 1300 402 585 w https://www.marathonhealth.com.au/service/integrated-team-care

INTEREACH

ABORIGINAL HEALTH PROGRAM

The Aboriginal Health Program supports Aboriginal people to improve health outcomes for children, young adults, adults, pregnant women and adults with chronic disease.

78 Napier Street, Deniliquin

t 1300 488 226 w https://www.intereach.com.au/service/aboriginal-family-health-program

ABORIGINAL FAMILY SUPPORT - CHILDREN, FAMILIES AND COMMUNITIES

Our Aboriginal Family Workers work with you to help you develop the skills to build a happier and more connected family. We use a child-centred approach to help parents/carers to enhance positive relationships with their children, increase family wellbeing and put the fun back into parenting. There is no cost to access this service.

78 Napier Street, Deniliquin

t 1300 488 226 w https://www.intereach.com.au/service/aboriginal-children-families-and-communities

RUMBALARA ABORIGINAL CO-OPERATIVE SUPPORTS - AGED CARE AND NDIS

Assisting Elders and Aboriginal and Torres Strait Islander people with disabilities or special needs to maintain independence at home and in the community. We are an accredited provider of Aged Care and NDIS support.

t 03 5820 6200 w https://rumbalara.org.au/service/home-and-community-care

MENTAL HEALTH, COUNSELLING SERVICES AND HELPLINES

THE CRESSY STREET CENTRE (MLHD)

1800 800 944 - ALL REFERRALS

DENILIQUIN SPECIALIST COMMUNITY MENTAL HEALTH DRUG AND ALCOHOL SERVICE

For those experiencing high levels of distress as a result of:

• Severe or complex and long term mental illness; or

• Drug and alcohol use

The specialist community mental health service provide assessments, support and treatments. To access the service, please call Accessline t 1800 800 944

376-382 Cressy Street, Deniliquin w https://www.mlhd.health.nsw.gov.au/our-services/mental-health-services/specialist-community-mental-health-service

ALCOHOL AND DRUG COUNSELLING ONLINE

Online chat. Confidential, free and available 24/7. w https://www.counsellingonline.org.au

BROTHER TO BROTHER CRISIS SUPPORT LINE

The Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons. The line is staffed by Aboriginal men, including Elders, who have a lived experience in the issues that the line offers support for.

t 1800 435 799 w https://www.dardimunwurro.com.au/brother-to-brother

13 YARN (13 92 76) 24 HOUR CRISIS SUPPORT LINE

24 hour crisis support line where you can yarn without judgement and a safe space to speak with an Aboriginal or Torres Strait Islander crisis supporter about needs, worries or concerns.

t 13 92 76 w https://www.13yarn.org.au

OTHER SERVICES AND INFORMATION

ABORIGINAL LEGAL SERVICES

The ALS is a proud Aboriginal Community Controlled Organisation and the peak legal services provider. Griffith t 02 6969 6800. Wagga Wagga t 02 6932 7200. w https://www.alsnswact.org.au

CENTRELINK INDIGENOUS CALL CENTRE

A line to call about our payments and services if you’re Aboriginal or Torres Strait Islander.

t 1800 136 380

WELLMOB

Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander people. WellMob brings together online resources made by and for our mob. You will find websites, apps, podcasts, videos, helplines, social media and online programs all with a focus on social and emotional wellbeing.

w https://www.counsellingonline.org.au

YARKUWA INDIGENOUS KNOWLEDGE CENTRE

Yarkuwa is a Traditional Owner organisation based in the town of Deniliquin in the Riverina region of NSW. It was formed in 2003 to ensure traditional owner knowledge was preserved in future generations.

394 Hay Road, Deniliquin

t 03 5881 3312 w https://www.yarkuwa.org.au

YARKUWA

INDIGENOUS KNOWLEDGE CENTRE

The centre houses a local arts, culture, language and heritage exhibition open between 10am and 4pm weekdays.

The centre also hosts visiting exhibitions and has a small retail outlet of Indigenous products. Guided tours of the centre, and of local environmental areas, can be arranged by appointment.

394 Hay Road, Deniliquin. Phone (03) 5881 3312.

https://www.yarkuwa.org.au

Aged Care Services

MLHD and My Aged Care work together to deliver a range of services to our residents. Some of these require an Aged Care Assessment through the Aged Care Assessment Team (ACAT). Visit the My Aged Care website on www.myagedcare.gov.au to learn about different types of care.

My Aged Care t 1800 200 422 w www.myagedcare.gov.au

AGED CARE ASSESSMENT TEAM (ACAT)

ACAT are teams of medical, nursing and allied health professionals. Their role is to conduct a comprehensive assessment to assess the needs of the frail older person over 65, or over 50 for Aboriginal or Torres Strait Islander (over 50 for ATSI) and facilitate the services that best meet their needs.

Broadly the care provided can be:

• Help at Home

• Short Term Care

• Aged Care Homes

t 1800 200 422 w https://www.myagedcare.gov.au/assessment

RESIDENTIAL RESPITE AND PERMANENT CARE

Entering an aged care facility for a short period of time (respite) or longer, permanent care.

t 1800 200 422

SHORT TERM RESTORATIVE CARE

Short-term restorative care is delivered by a team of health professionals designed to help you reverse or slow the difficulties you are having with everyday tasks.

It could involve a program of activities and exercises to improve strength and balance. It may also mean arranging access to mobility aids or installing minor modifications around the house such as bathroom rails; or arranging personal care and assistance.

t 1800 200 422 w https://www.myagedcare.gov.au/short-term-care/short-term-restorative-care

TRACS (TRANSITIONAL AGED CARE PROGRAM)

This service is a type of short term care (up to 12 weeks) that helps improve your health after a stay in hospital.

The referral needs to be done whilst in hospital. This service can include:

• Therapy Services

• Clinical Care eg. wound care, medication assistance

• Personal Assistance like bathing, dressing, etc.

2 Macauley Street, Deniliquin

t 03 5882 2900 w https://www.myagedcare.gov.au/aged-care-services/transition-care-after-leaving-hospital

HELP AT HOME

Help At Home looks different for different people. If you are finding it harder to do things you used to, you can ask for help. These services are delivered by a number of service providers and you have a choice in who manages your package and provides services to you.

w https://www.myagedcare.gov.au/help-at-home

COMMONWEALTH HOME SUPPORT PROGRAM (CHSP)

The CHSP helps senior Australians access entry-level support services to live independently and safely at home. CHSP works with you to maintain your independence rather than doing things for you. It also provides respite services to give carers a break.

w https://www.myagedcare.gov.au/help-at-home/commonwealth-home-support-programme

HOME CARE PACKAGES (HCP)

HCP provides care to meet higher-level care needs and assist people to live independently in their homes. The packages are personalised to meet care, health and wellbeing needs.

This can include things like:

• Personal Care

• Nursing and Allied Health Care

• Shopping

• Aids and Mobility Care

• Transport

• Meals and Nutrition

w https://www.myagedcare.gov.au/help-at-home/home-care-packages

COMMUNITY PACKAGES (COMPACS)

These are 6 week non clinical packages of case management and home care services for patients of all ages being discharged from a NSW public hospital. Referral from hospital prior to discharge. Services include:

• Domestic Assistance

• Personal Care

• Social Support

• Transport

w https://www.health.nsw.gov.au/ohc/Publications/compacks-patient-brochure.pdf

SPECIALIST AGED CARE SERVICES

AGED CARE NURSE (SPECIALIST)

Geriatric and Psychogeriatric Medicine, Dementia Care, Parkinsons Support.

In Deniliquin we also have the services of an Aged Care Clinical Nurse Consultant. They work as part of the Geriatric Evaluation and Management Program and works closely with the visiting Geriatrician, Nurse Practitioner and other Clinical Nurse Consultants in the program. They review non acute older community and hospital-based clients with complex cognitive, functional, physical and/or behavioural issues. They also conduct comprehensive geriatric assessments including assisting in medication reviews.

Although anyone can refer, a formal GP referral is required for Geriatrician reviews.

Service for when changes start to happen in cognition and might have mental health symptoms and can include Dementia, Alzheimer’s and Parkinsons.

Referral from GP with specific criteria.

2 Macauley Street, Deniliquin t 1800 654 324 t 03 5882 2900

w

https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/aged-care-services

SPECIALIST MENTAL HEALTH SERVICES FOR OLDER PEOPLE

THE CRESSY STREET CENTRE - OLDER PERSONS SPECIALIST MENTAL HEALTH SERVICES

See pages under mental health page 41.

MYSTEP TO MENTAL WELLBEING

Short-term free counselling.

Self-referral or by carer.

In Reach to Residential Aged Care Facilities (RACF).

Specialist team works directly with RACFs to support people entering and living in aged care facilities with issues including adjustment, grief and loss, depression and anxiety.

t 1800 931 603

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/mental-health-services

OTHER AGED CARE PROVIDERS

BERRIGAN AND DISTRICT AGED CARE ASSOCIATION

CARE FINDER PROGRAM

Care finders support vulnerable, older members of our community who currently find it difficult to access services and who do not have an existing support network (family or friends) to help them.

The Murrumbidgee network of care finders will provide specialist and intensive assistance to help people requiring support to learn about, access and navigate aged care services including My Aged Care as well as other local health and community services.

t 03 5883 2044 or t 03 5884 2731 w

https://www.myagedcare.gov.au/help-care-finder

INTEREACH

AGED CARE SERVICES

Aimed at helping older people stay independent and active, a range of supports are available to people aged 65 and over, or 50 and over if you are Aboriginal or Torres Strait Islander, that is flexible, designed to suit you, and affordable.

78 Napier Street, Deniliquin

t 1300 488 226 w https://www.intereach.com.au/service/aged-care

INTEREACH COMMUNITY TRANSPORT

Intereach Community Transport can be used for transport to medical appointments, social outings, shopping trips and more. Intereach supports older people, people living with disability, including children and their carers, people who are transport disadvantaged and Department of Veterans’ Affairs support recipients, to stay independent and connected to their local community. They assess your eligibility, and then develop an idea of your needs and arrange transport to suit you. After your first trip, just phone or drop into the Deniliquin or Griffith office during opening hours. Bookings in advance are required.

Cost for transport will vary depending on the destination, distance you travel and eligibility criteria.

78 Napier Street, Deniliquin t 1300 488 226 w https://www.intereach.com.au/service/community-transport

NAVORINA NURSING HOME

Residential aged care. Navorina is a community owned and operated 60 bed high care facility with a dedicated memory care (dementia) wing. The facility was built by the community for the community and takes pride in its ability to provide modern, evidence based, responsive care within a rural and regional setting.

5-9 Macauley Street, Deniliquin t 03 5881 3944 w https://www.navorina.com.au

ORANA RESIDENTIAL CARE - SOUTHERN CROSS CARE

Residential aged care. Offering a full spectrum of services to provide you with options, choice and support for how you choose to live your life, today and tomorrow. Whether it’s discovering a retirement community lifestyle, tapping into help at home, improving your health, exploring ways to boost your independence and social connections, or selecting comfortable, supportive care in one of our Residential Aged Care Homes, you have peace of mind knowing that whatever your needs may be, you have a relationship with a provider that has it covered.

59 Napier Street, Deniliquin t 03 5881 2766 t 1800 984 475 w https://www.sccliving.org.au/our-services/residential-aged-care/find-a-community/orana-residential-aged-care

UNITING

MEALS ON WHEELS

Meals on Wheels is for anyone who is no longer able to prepare meals or has difficulty preparing their own meals. Hot (or frozen meals if preferred) are delivered to the homes of elderly or disabled people by a group of volunteers. The price of meals on wheels and out of pocket expenses are determined by the package a person might be on in regard to the NDIS or My Aged Care. People not on packages are also able to order meals.

t 0408 219 168 w https://nswmealsonwheels.org.au

HELPLINES AND OTHER INFORMATION

ADVANCED CARE PLANNING

Advance care planning involves planning for your future health care. It enables you to make some decisions now about the health care you would or would not like to receive if you were to become seriously ill and unable to communicate your preferences or make treatment decisions. Advance care planning helps to ensure your loved ones and health providers know what matters most to you and respect your treatment preferences.

t 1300 208 582 w https://www.advancecareplanning.org.au

AGED CARE GRIEF AND BEREAVEMENT SUPPORT

Australian Centre for Grief and Bereavement (ACGB) offers a range of supports for aged care residents, home care recipients, their families, friends, community workers and residential aged care staff and external organisations associated with aged care.

t 1800 22 22 00 w https://aged.grief.org.au

AGING AND DISABILITY ABUSE HELPLINE

Promoting the rights of older people and adults with disability to live free from abuse in their family, home and community.

t 1800 628 221 w https://www.ageingdisabilitycommission.nsw.gov.au

NATIONAL DEMENTIA HELPLINE

The National Dementia Helpline is a free telephone service that provides information and advice to people living with dementia, people concerned about changes to memory and thinking, people living with Mild Cognitive Impairment (MCI), family, friends and carers of people living with dementia and people who work in health and aged care.

t 1800 100 500 w https://www.dementia.org.au/helpline

CENTRELINK OLDER AUSTRALIANS

t 12 23 00

Community Health Centre - Allied Health Services

Allied health professionals are health professionals that are qualified practitioners with specialised expertise in preventing, diagnosing and treating a range of conditions and illnesses.

Self-referrals possible.

2 Macauley Street, Deniliquin

t 1800 654 324. General enquiries call t 03 5882 2900.

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/allied-health

DIETETICS AND NUTRITION

Dietitians can help people improve food choices, nutrition, health and wellbeing. They can work one on one to explore you or your families’ food, nutrition and health goals and can provide information and coaching to help you work towards your goals. Dietitians provide nutrition care to people in hospital and multipurpose residential care. Services are also available for people with complex needs like feeding tubes, kidney disease, eating disorder or cancer.

OCCUPATIONAL THERAPY (OT)

The Occupational Therapy team provide OT services to hospitals and community clients, and work with adults and children. They assist clients of all ages to be as independent as they can be in their day-to-day functioning. The OT team can conduct assessments and recommend equipment, prescribe home modifications like rails and ramps; and prescribe equipment to assist with toileting, showering and transfers.

Paediatric Services

Paediatric OT’s conduct assessments and observations of children who are having difficulty with motor skills, dressing, feeding and toileting, sensory differences, or participating at school. They work with families and carers who are having difficulty managing their children’s behavioural responses. Children are seen at home, preschool, school and childcare and specific assessments are completed at the Deniliquin Community Health Centre.

PHYSIOTHERAPY

Service to inpatients of Deniliquin Hospital, and outpatient service to members of the Deniliquin community, and works with people of all ages. Physiotherapists are experts in the structure of the human body and it’s movement and use different modalities (example exercise) to treat injuries and disease. Outpatient physiotherapy comprises one-on-one physiotherapy sessions for clients recovering from a significant injury, illness, surgery, or extended hospital stay. Goals may include increasing strength and movement, reducing pain, and returning to pre-injury levels of activity.

Referral required from a GP or other health professional to the Community Care Intake Service (CCIS).

SPEECH PATHOLOGY

Speech pathologists assess, diagnose and manage individuals of all ages with both communication impairments and swallowing difficulties.

Paediatric Services

Their role is also to work with educators and parents/carers to encourage the development of communication skills in children in many different settings. They may also provide support to children who are having difficulties with eating, drinking and swallowing.

Adult Services

Speech Pathologists see adults who have difficulty with their swallowing, speech and language. These can result from illness and injuries such as stroke. Services are provided to inpatients as well as community outpatient services and Nursing homes.

Community Care Nursing Service

The Community Care Nursing Service provides comprehensive and person-centred care to people living at home or in their local community. Community Care Nursing Service works in close partnership with local hospitals, doctors, nurses, other health professionals and community and non-government organisations.

Anyone can make a referral through Community Care Intake Service (CCIS) t 1800 654 324.

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/communitycare-intake-service

AGED CARE NURSE SPECIALIST

Please see Aged Care page 23.

CHILD AND FAMILY HEALTH NURSE

A home visit is offered within the first 14 days. Routine examinations continue to be offered at different developmental stages. Child and Family Health Nursing role supports families through the journey of early parenthood from birth to five years.

Assistance is offered with:

• Breastfeeding and infant nutrition

• Parenting and parent’s wellbeing

• Sleep and settling

• Growth and development

• Immunisation

When using this service, children may be identified to need other supports and referrals can be made.

Automatic referral to this service happens at birth. Families can self-refer through Community Care Intake Service (CCIS) t 1800 654 324.

2 Macauley Street, Deniliquin t 03 5882 2900 t 1800 654 324

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/child-and-family-health

CHRONIC KIDNEY DISEASE NURSE

Benefits of early detection of CKD in the community include slowing CKD disease progression, decrease in death from kidney failure and reduction in health system cost. The CKD nurse provides education, care and support to people with kidney disease. CKD nurses monitor the progression of kidney failure in the individual and fosters pathways based on stage of kidney function.

Early referral through CCIS is welcome t 1800 654 324.

2 Macauley Street, Deniliquin t 03 5882 2900 t 1800 654 324

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/chronic-diseasemanagement#toc-kidney-and-renal-services

COMMUNITY CARE NURSING TEAM

This service aims to prevent hospitalisation and provide ongoing care once clients are discharged from hospital and in the comfort of their home.

Care options including:

• Wound care

• Medication administration

• Catheter care

• Post-operative recovery care

• Health education, support and advice

• Clinical nursing support for aged care clients to continue to be independent at home

Self-referral possible. Referrals through Community Care Intake Service (CCIS) t 1800 654 324 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/community-care-intake-service

DIABETES EDUCATOR

The diabetes service supports and helps individuals, families and carers to understand and manage their diabetes, whether that be Type 1, Type 2, or Gestational.

The goals of the service are to:

• Prevent diabetes

• Promote early detection

• Promote self-management

• Reduce diabetes acute and chronic complications

Referrals through Community Care Intake Service t 1800 654 324.

2 Macauley Street, Deniliquin t 03 5882 2900 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/chronic-diseasemanagement#toc-diabetes-services

PALLIATIVE CARE

Palliative care refers to caring for people of all ages with a life limiting illness, nearing the end of their life. The care is targeted to the needs of the individual and their family. Many people indicate a preference to die at home, and as such Palliative care can be provided at home, in hospital, or in a residential aged care facility.

Palliative Care Nurses can help with:

• End of life planning

• Pain and symptom management

• Access to equipment

• Referral to allied health services such as dieticians and occupational therapy

• Providing information and advice to carers and access to respite for carers

• Bereavement support and access to counselling services for family members

Self-referral possible with permission from client.

Referrals through GP, Community Nurse or Community Care Intake Service (CCIS) t 1800 654 324.

411 Charlotte Street, Deniliquin w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/palliative-care

RESPIRATORY (CHRONIC) AND HEART FAILURE SERVICE

Consumers who have Chronic Respiratory Disease, Chronic Asthma, Chronic Obstructive Pulmonary Disease (COPD), Chronic Bronchitis, Asthma, Interstitial Lung Disease, Bronchiectasis or Chronic Heart Failure.

The service provides support and education to empower consumers to self-manage and assist in optimising their quality of life and minimise exacerbations which result in hospitalisation. Services include:

• Recognising and monitoring symptoms

• Supporting you with a monitoring app for your condition on your mobile phone

• Daily management

• Managing your medications and equipment

• Preventing and managing symptoms and supporting you with an action plan

Referrals can be made through Community Care Intake Service (CCIS) t 1800 654 324 or Deniliquin Community Health t 03 5882 2900

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/heart-lung-care-services

WOMEN’S HEALTH SERVICE

The Women’s Health Service health care services with a focus on reproductive health, health screening tests, education and advice. Clinics are available across the District with specially trained Women’s Health Nurses who can assist females from puberty to menopause and beyond.

Women’s Health Service can help with:

• Cervical screening

• STI screening

• Contraception including long acting reversible contraceptives

• Breast health and pelvic floor education

• Menopause education

• Pregnancy testing, counselling and referrals

Outreach service.

Self-referral - can be made through Community Care Intake Service (CCIS) t 1800 654 324 or Deniliquin Community Health t 03 5882 2900

2 Macauley Street, Deniliquin

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/womens-health-services#tocabout-our-services

Community Health Centre Rehabilitation Programs and Care Coordination

Deniliquin Community Health Centre supports individuals and the community with a range of collaborative and coordinated programs. The aims of these programs are to improve quality of life by education regarding health conditions and how to live safely and independently; as well as guiding exercise to improve strength and stability.

Community Care Intake Service (CCIS) Referral Line t 1800 654 324 for more information or referral.

INTEGRATED CARE PROGRAM

For people who have a condition like diabetes, heart disease or a long term breathing problem like chronic obstructive pulmonary disease (COPD). The Integrated Care team works with you and your family or carer to help you manage your illness, so you can stay healthy at home.

The team:

• Connect you to the right services and support, and work with you and your GP to manage your chronic conditions

• Give extra support in your home to help with your health and other needs.

Referrals can be made through Community Care Intake Service (CCIS) t 1800 654 324 or Deniliquin Community Health t 03 5882 2900

2 Macauley Street, Deniliquin

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/community-care-intakeservice#toc-about-our-health-services

ACUTE HEART (CARDIAC) REHABILITATION PROGRAM

Aimed at helping people who recently experienced hospitalisation for a heart attack, stent, angiogram, or insertion of a pacemaker.

Our service will assess your needs and provide specific information to help you understand your heart event to ensure optimal health going forward. Your nurse will speak with your doctor and medical specialist to ensure your care is coordinated and meets your needs. Our staff can provide you with practical information to help you understand and manage your heart event.

Cardiac rehabilitation usually runs for 8 to 10 weeks. It often starts in hospital and continues when you go home. Programs can be run in different ways to suit your needs, for example: face-to-face, over the phone, in a group or oneon-one and also in your home.

Self referral is possible.

Referrals can be made through Community Care Intake Service (CCIS) t 1800 654 324 or Deniliquin Community Health t 03 5882 2900

2 Macauley Street, Deniliquin

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/heart-lung-care-services

CHRONIC HEART (CARDIAC) REHABILITATION PROGRAM

See Respiratory (Chronic) and Heart Failure Service, page 29.

Community Health Centre - Rehabilitation Programs & Care Coordination

LUNG (PULMONARY) REHABILITATION SERVICE

This Program can help you achieve your personal goals and improve your quality of life by assessing your needs and providing you with specific information to help you manage your lung condition. Your nurse will liaise with your doctor and medical specialist to ensure your care is coordinated and meets your needs. The staff can provide you with practical information to help you manage your lung condition.

You can also take part in exercise sessions run by physiotherapists that can help you to manage daily movement and breathlessness.

You can self-refer or ask your doctor for a referral.

Referrals can be made through Community Care Intake Service (CCIS) t 1800 654 324 or Deniliquin Community Health t 03 5882 2900

2 Macauley Street, Deniliquin t 03 5882 2900 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/heart-lung-care-services

STEPPING ON FALLS PREVENTION

This is an educational falls prevention program offered to people over 65 years who have either fallen or have a fear of falling.

The program allows people to:

• Improve their knowledge and confidence regarding falls prevention

• Aims to reduce the risk of falling

• Maximising independence for everyday activities

The free program runs for seven weeks and combines simple balance and strength exercises with educational sessions. Self-referral. Referrals t 0409 781 326 e mlhd-exercise@health.nsw.gov.au

2 Macauley Street, Deniliquin

t 03 5882 2900 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/healthy-living

TRANSITIONAL AGED CARE PROGRAM (TRACS)

For older people after surgery or hospital stay. This service is a type of short term care (up to 12 weeks) that helps improve your health after a stay in hospital.

This service can include:

• Therapy Services

• Clinical care eg. wound care, medication assistance

• Personal Assistance like bathing dressing etc.

This referral needs to be done whilst in hospital.

2 Macauley Street, Deniliquin

t 03 5882 2900 w https://www.myagedcare.gov.au/aged-care-services/transition-care-after-leaving-hospital

OTHER

GET HEALTHY COACHING

NSW Get Health Service provides health coaching and information over the phone to help you get healthy and stay healthier. Free to all people living in NSW aged 16 years and older. A large number of programs can be accessed relating to specific health issues.

t 1300 806 258 w https://www.gethealthynsw.com.au

Counselling Services (MLHD), Other Supports and Helplines

CHILD PROTECTION COUNSELLING SERVICES

Specialist trauma focussed counselling services for children and young people and their families, where Family and Community Services has confirmed that the child or young person has been harmed physically, sexually, psychologically or via neglect.

Referrals are received from referring agencies.

To refer and make appointments t 0428 114 765 e MLHD-CPCSIntake@health.nsw.gov.au

e MLHD-CPCSIntake@health.nsw.gov.au w https://www.mlhd.health.nsw.gov.au/our-services/prioritypopulations-program/child-protection-counselling-service-(cpcs)

For an information brochure scan the QR code or visit w https://www.nsw.gov.au/sites/default/files/ noindex/2023-11/MLHD-Child-Protection-Counselling-Service.pdf

CHILD WELLBEING COORDINATOR (CWC)

This is a service to mandatory reporters working within MLHD to provide co-ordination and improve responses to vulnerable children, young people and their families.

To contact the MLHD Child Wellbeing Coordinator t 0428 114 765 e MLHD-CWC-CPE@health.nsw.gov.au

e MLHD-CPCSIntake@health.nsw.gov.au w https://www.nsw.gov.au/departments-and-agencies/nswhealth/mlhd/our-services/child-protection-services

COUNSELLING FOR PRIORITY POPULATIONS

The service is there to provide help for specific needs:

• Counselling for people dealing with current or past experiences of domestic violence

• Counselling for those facing challenges with their feelings and thoughts linked to ongoing health conditions

• Support for people connected to the NSW Health SafeStart Program Self-referral is possible t 1800 654 324.

In an emergency call t 000

Child protection helpline t 132 111

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/violence-abuseneglect-services

For an information brochure scan the QR code or visit w https://www.nsw.gov.au/sites/default/files/2023-11/ Brochure-Counselling-for-Priority-Populations.pdf

DOMESTIC VIOLENCE COUNSELLING (MLHD)

The service is staffed by experienced psychologists, social workers and counsellors. They can offer counselling, advocacy, referrals and support to people dealing with domestic violence, past and present. This support can include working with all age groups and genders.

In an emergency call t 000

Self referral is possible. t 1800 654 324 or t 03 5882 2925.

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/violence-abuse-neglect-services

For an information brochure, scan the QR code or visit w https://www.nsw.gov.au/sites/default/files/2023-11/ Brochure-Counselling-for-Domestic-Violence.pdf

RELATIONSHIPS AUSTRALIA

Provider of relationship support services for individuals, families and communities aiming to support all people in Australia to achieve positive and respectful relationships.

t 1300 364 277 w www.relationships.org.au

DOMESTIC VIOLENCE (OTHER)

VINNIES HOMELESSNESS SERVICES

Supports men, women, families and young people who are experiencing homelessness or require support to maintain tenancies. Highest priority is given to women and children escaping domestic and family violence.

137 End Street, Deniliquin t 03 5881 7411

MENTAL HEALTH COUNSELLING

See page 42.

SEXUAL ASSAULT COUNSELLING

The MLHD Sexual Assault Services provide counselling and ongoing support for anyone who has been sexually assaulted and their non-offending family and friends. All genders and ages are welcome to access the Services FREE and CONFIDENTIAL services.

They provide:

• Crisis and ongoing counselling

• Support in dealing with other services

• Information about legal processes, medical care and forensic examinations for adults and children who have experienced sexual assault

Sexual assault victims should present to ED ASAP after assault.

In an emergency call t 000

Self referral is possible. t 1800 654 324 or t 03 5882 2925 or AH t (02) 5943 1000. w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/violence-abuseneglect-services

For an information brochure, scan the QR code or visit w https://www.nsw.gov.au/sites/default/files/2023-11/ Brochure-Sexual-Assault-Service.pdf

Vinnies Homelessness Services

Supports Men, Women, Families and young people who are experiencing homelessness or require support to maintain their tenancies.

Highest priority given to women and children escaping domestic and family violence.

Vinnies Reconnect Youth Program

Early Intervention for young people aged 12- 18 who are having difficulties or young people who have recently left home or are at risk of leaving home or disengaging from education. Working with parents / guardians who are concerned about a young person in the their care. Providing a suite of workshops and group work to support adolescence in their development.

HELPLINES

1800 RESPECT

t 1800 737 732 w https://www.1800respect.org.au

DOMESTIC VIOLENCE HELPLINE 24/7

The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence.

t 1800 65 64 63

DV

t 1800 810 784

t 13 21 11

FULL

t 1800 385 578 w https://fullstop.org.au/contact-us

t 1300 766 491

NSW SEXUAL VIOLENCE HELPLINE

t 1800 424 017

Domestic, family and sexual violence can happen to anyone.

Whether it’s taking a step in a new direction, making a call, or learning about ways to make yourself safer, confidential information, counselling and support is available 24 hours a day, seven days a week.

Call 1800 737 732

1800RESPECT provides free support for people experiencing violence and abuse.

trained counsellors can work with you to help you identify what you can do and to find the right services or support for you.

you are worried about unhealthy, abusive or violent behaviour in any of your relationships, you can contact 1800RESPECT on 1800 737 732 or through online chat.

Dental (Oral) Health (MLHD)

MLHD DENTAL (ORAL) HEALTH SERVICES

FREE general and preventive dental care is available at NSW Public Dental Clinics (with Medicare Card) for:

All children under 18 years of age.

Adults who hold any of the following current Centrelink concession cards (and those listed on card):

• Pensioner Concession Card

• Commonwealth Seniors Healthcard

• Health Care Card

2 Macauley Street, Deniliquin

Appointments t 1800 450 046 t 03 5881 3468

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/dental-health-services

VOUCHERS

Vouchers may be offered to eligible patients under the Oral Health Fee For Service Scheme (OHFFSS). Dental vouchers are issued in emergency cases or when the public dental service cannot provide the required treatment.

w https://www.health.nsw.gov.au/oralhealth/Pages/nsw-oral-health-fee-for-service-scheme.aspx

CHILD DENTAL BENEFITS SCHEDULE (MEDICARE PROGRAM)

Provides access of up to $1000 over 2 years per child for a range of dental services.

w https://www.servicesaustralia.gov.au/child-dental-benefits-schedule

Early Childhood Services, Youth, Parenting & Family Supports

There are a range of services that can assist families, young children and youth. They often work together.

COMMUNITY HEALTH DENILIQUIN

CHILD AND FAMILY HEALTH

Services for families includes some of the following:

• Pregnancy Care

• Child and Family Health

• Immunisation for infants, children and adolescents

• Vision Screening in preschool settings for 4 year olds (StEPS)

• Hearing screens for newborns (SWIS-H)

• Speech Therapy, Occupational Therapy, Physiotherapy and Dietitian services (Allied Health)

• Child Protection Counselling Services

• Oral Health

Families can self-refer through Community Care Intake Service t 1800 654 324.

2 Macauley Street, Deniliquin

t 03 5882 2900

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/child-and-family-health

COMMUNITY ALLIED HEALTH

See page 26.

EYESIGHT CHECK PRE-SCHOOLERS (STEPS)

The StEPS program is an initiative of NSW Health and offers all 4 year old children free vision screening. NSW Health advises all children to have their vision screened before they start school and strongly recommends that all four year old children participate in the vision screening program.

Done at preschools and child care centres.

Enquiries call t 03 5882 2900

w https://www.health.nsw.gov.au/kidsfamilies/MCFhealth/Pages/steps.aspx

NEWBORN HEARING SWIS-H

This program aims to identify babies born with significant hearing loss and introduce them to appropriate services as soon as possible. Testing is completed in the hospital soon after birth.

Scan the QR code to download the fact sheet which is prepared for parents to explain the importance of having a hearing check for their baby.

For information call t 1800 654 324

w https://www.health.nsw.gov.au/kidsfamilies/MCFhealth/Pages/hearing-check.aspx

• Early Childhood Services, Youth, Parenting & Family Supports •

INTEREACH

ABORIGINAL FAMILY SUPPORT

See page 19.

NDIS EARLY CHILDHOOD PARTNER

Intereach is the local NDIS Early Childhood Partner in the community assisting children younger than 6 with developmental delay/concern and children younger than 9 with a diagnosed disability, and their family/carer. The Early Childhood approach provides early connections and supports to children and their families so they can participate meaningfully in daily activities and achieve the best possible outcomes throughout their lives.

This might include:

• Information and community linkages

• Short term early supports

• Building the family capacity and confidence to support their child

• Help request and navigate access to the NDIS (where required) Self-referral.

78 Napier Street, Deniliquin

t 1300 488 226 w https://www.intereach.com.au/service/early-childhood-approach-ndis

FAMILY LINKS

The Intereach Families team work with parents and carers with children aged 0-18 years, including expecting parents. Family Links is a free and confidential service.

We offer a range of support such as:

• Working one on one to identify and achieve family parenting goals

• Exploring information about child development and developing positive parenting strategies

• Accessing parenting programs, offered in groups, individually or online

• Assistance to begin a support group or playgroup

• Transition to school workshops and information

• Natural play and art in the park

• Working with other organisations to empower families and communities

78 Napier Street, Deniliquin

t 1300 488 226 e family@intereach.com.au w https://www.intereach.com.au/service/family-links

NEW PARENTING GROUP

Peer support groups for new parents to meet other new parents, talk about parenting, and access information about services and supports available in your community.

78 Napier Street, Deniliquin

t 1300 488 226 e family@intereach.com.au w

https://www.intereach.com.au/service/families/

MISSION AUSTRALIA

PARENTSNEXT

ParentsNext is for parents who have a child under 6 years of age, have not had paid work in the last 6 months, and have been getting the Parenting Payment for the last 6 months.

ParentsNext helps parents of young children to prepare to return to work or training once their youngest child goes to school.

Self-referral.

371 Cressy Street, Deniliquin

t 1800 791 371 w https://www.missionaustralia.com.au

VINNIES RECONNECT YOUTH PROGRAM

Early intervention for young people aged 12-18 having difficulties or who have recently left home or at risk of disengaging from education. Working with parents/guardians who are concerned about a young person in their care.

74 Wellington Street, Deniliquin

t (03) 03 5881 7411 w casweork@vinnies.org.au

FAMILY HELPLINES

PANDA

PANDA is dedicated to supporting the mental health and wellbeing of expecting, new and growing families through a range of information, services and programs.

t 1300 726 306 w https://panda.org.au

PARENT LINE

Parent Line is a free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW.

t 1300 1300 52 w www.parentline.org.au

KIDS HELPLINE

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat or phone anytime and for any reason.

t 1800 551 800 w https://kidshelpline.com.au

KIDS HELPLINE - PARENT SUPPORT

Parenting can be a tough job but also really rewarding. Talking to a Parentline counsellor can help you navigate difficult parenting dilemmas.

t 1800 551 800 w https://kidshelpline.com.au

PREGNANCY CHOICES HELPLINE

If you have an unplanned pregnancy, it is important that you take time to understand the choices available to you and make a decision that best suits your current situation.

t 1800 551 800 w www.pregnancychoices.org.au

CENTRELINK FAMILIES LINE

Help with family payments, Family Tax Benefit, Childcare Subsidies and parental leave.

t 13 61 50

NATIONAL AUTISM HELPLINE

Autism Connect is a free, national autism helpline, providing independent and expert information over phone, email and webchat. It supports Autistic people, their families and carers, health professionals, researchers, teachers, employers and the broader community.

t 1300 308 699 w https://www.amaze.org.au/autismconnect

RELATIONSHIPS AUSTRALIA

Provider of relationship support services for individuals, families and communities aiming to support all people in Australia to achieve positive and respectful relationships.

t 1300 364 277 w www.relationships.org.au

Kidney and Renal Services (MLHD)

RENAL AND DIALYSIS UNIT DENILIQUIN

Deniliquin has a nine chair Renal and Dialysis Unit operating 6 days per week. The service supports individuals with diagnosed kidney disease who have been referred by their doctor.

The service aims to maintain maximum kidney function and prevent disease progression, provide care, education and support.

Referrals through Community Care Intake Service t 1800 654 324.

411 Charlotte Street, Deniliquin

t 03 5882 2867 e MLHD-CCIS@health.nsw.gov.au

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/chronic-diseasemanagement#toc-dialysis-services

The following forms part of this service.

CHRONIC KIDNEY DISEASE (CKD) NURSE

Benefits of early detection of CKD in the community include slowing CKD disease progression, decrease in death from kidney failure and reduction in health system cost. The CKD nurse provides education, care and support to people with kidney disease. CKD nurses monitor the progression of kidney failure in the individual and fosters pathways based on stage of kidney function.

Early referral through CCIS is welcome.

2 Macauley Street, Deniliquin

t 03 5882 2900 t 1800 654 324 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/ chronic-disease-management#toc-kidney-and-renal-services

NEPHROLOGIST – DR JACK HERON

The Royal Melbourne Hospital Nephrologist (kidney specialist), Dr Jack Heron (based in Albury) visits and consults in Deniliquin every 2 months.

These appointments need a GP referral and can be made through The Royal Melbourne Hospital.

t 03 9342 7053 e nephrologyadministration@mh.org.au

w https://www.borderphysicians.com.au/doctor-jack-heron.html

Mental Health, Drug and Alcohol

ACCESS TO SERVICES

If you or someone you know is feeling mentally distressed and need to contact someone urgently, please call Accessline on t 1800 800 944.

To access mental health, drug and alcohol services in MLHD call Accessline t 1800 800 944.

ACCESSLINE

Accessline provide 24 hour/7 days per week support, advice and referral to mental health drug and alcohol services for people anywhere in the region.

Accessline is available to anyone living in the Murrumbidgee Local Health District region. The service can provide advice and assistance to:

• People experiencing issues with their own mental health or drug and/or alcohol use

• Carers and people supporting loved ones with a mental health and/or drug or alcohol issue

• People who are worried about the mental health of someone they know

• Health Professionals (including GPs, service providers and emergency services workers) can also use Accessline for advice about a person’s clinical symptoms, the urgency of the need for care and local treatment options.

t 1800 800 944

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/mental-health-services

EMERGENCY DEPARTMENT 24/7

Anyone experiencing high levels of mental distress or feeling suicidal, can go to the nearest Emergency Department as soon as possible. They will help you access the Mental Health Emergency Service (MHECS). If a life is in danger, please dial 000 straight away.

MHECS (MENTAL HEALTH EMERGENCY CONSULTATION SERVICE) 24/7

The Mental Health Emergency Consultation Service – known as MHECS for short – is a 24 hour a day and 7 days a week telehealth assessment service. They will carry out a comprehensive Mental Health Assessment to help plan the next steps.

HOW WILL THEY HELP?

• They provide specialist clinical support for anyone experiencing severe, complex or long lasting mental ill health

• You can access services in hospital (acute inpatient services) and in the community (specialist community mental health services)

• They also provide some counselling and recovery services

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/mental-health-services

SERVICES IN HOSPITALS

ACUTE INPATIENT SERVICES (WAGGA WAGGA)

20 bed inpatient service for people experiencing very high levels of mental distress and having to spend some time in hospital.

• 8 single bedrooms for those who need high levels of support (the High Dependency Unit)

• 22 single bedrooms (the Low Dependency Unit) for those who need less intensive support

Referrals: Emergency Department, GP, Services, Self-Referral, Accessline t 1800 800 944

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/mental-health-services

OLDER PERSONS MENTAL HEALTH UNIT (WAGGA WAGGA)

For older persons feeling high levels of mental distress, the following services are provided:

• A T-BASIS service (Transitional Behavioural Assessment and Intervention Service) for people with severe Behavioural and Psychological Symptoms of Dementia (BPSD)

• Care for people over 65 years who need short term hospital care due to acute symptoms of mental illness

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/service-directory/wagga-wagga-older-personsmental-health-unit

SERVICES IN COMMUNITY

THE CRESSY STREET CENTRE (MLHD)

1800 800 944 - ALL REFERRALS

DENILIQUIN SPECIALIST COMMUNITY MENTAL HEALTH DRUG AND ALCOHOL SERVICE

The Deniliquin Specialist Community Mental Health Drug and Alcohol Service provides specialist assessment and support to people of any age who are experiencing distress as a result of a mental illness or drug and alcohol use. They help children and young people, adults, and older people.

Services available:

• Specialist Adult Mental Health Services

• Aboriginal Mental Health

• Child & Adolescent Mental Health Services

• Specialist Mental Health Services for Older People

• Youth Mental Health

• Perinatal Mental Health - for women who are pregnant and mothers of children under 2 years of age

• Family & Carer Support

• Peer Support

• Consumer Advocacy

• Specialist Drug & Alcohol Services

• Opioid Treatment

376-382 Cressy Street, Deniliquin

To access the service, please call Accessline t 1800 800 944.

w https://www.nsw.gov.au/ departments-and-agencies/nsw-health/ service-directory/deniliquin-specialistcommunity-mental-health-drug-andalcohol-service

They can help with:

• Mental health assessments to help work out what your needs are

• Developing a care plan to support you to improve your mental health

• Providing counselling and other therapies and treatments

• Providing Specialist Consultation services, for example, access to a psychiatrist if needed

• Referring you onto our Specialist Inpatient Services and to our Recovery Unit

• Providing support and treatment for drug and alcohol dependence

w https://www.nsw.gov.au/departmentsand-agencies/nsw-health/mlhd/ourservices/drug-alcohol-services

OLDER PERSONS SPECIALIST MENTAL HEALTH SERVICES

Clinicians focus on people over 65 or Aboriginal people over 50 who are at considerable risk of multiple complex health issues. This might include:

• Severe anxiety and depression developed in older age

• Relapse of a major psychiatric disorder

• Severe disorder related to dementia

To access the service, please call Accessline t 1800 800 944.

General Enquiries t 03 5882 2700.

w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/mental-health-services

COUNSELLING

THE CRESSY STREET CENTRE (MLHD)

MY STEP TO MENTAL WELLBEING

Free, short term counselling for people with a mental health condition, not needing intensive support. Different services are delivered under this program:

Counselling and Education

MyStep to Mental Wellbeing provides low intensity mental health support and education to people with a mild mental health condition that is concerning but not overwhelming. You may benefit from a few sessions, less frequently. This service is available for people of all ages.

Peer Support

Our lived experience workers can, using their own experiences and without judgement, walk along side you to navigate your own recovery journey.

In-Reach to Residential Aged Care Facilities (RACF)

Our specialist team works directly with RACFs to support people entering and living in aged care facilities with issues including adjustment, grief and loss, depression and anxiety.

Referrals through your GP who can complete a Mental Health Treatment Plan or you can self-refer through the Murrumbidgee Primary Health Network Central Access and Navigation Service (CAN) t 1800 931 603.

376-382 Cressy Street, Deniliquin t 1800 931 603 e can@mphn.org.au w https://mphn.org.au/mhs/mystep-to-mental-wellbeing

FARM COMMUNITY COUNSELLING

The main role of the Farm Community Counsellor Service is to provide free one on one professional support and/or counselling to farmers, their families and the wider agricultural community including people who work in agriculture and rural communities impacted by the drought.

Self-referral.

376-382 Cressy Street, Deniliquin t 0436 811 692 t 1800 654 324

HEADSPACE ECHUCA

headspace Echuca is a confidential and free service where young people can access a range of services. We offer a mixture of in-person catch ups and phone and video call services so that young people can access the support they need.

451 High Street, Echuca t 03 5484 5048 w https://headspace.org.au/headspace-centres/echuca

EARLY INTERVENTION SUPPORTS

INTEREACH

ROAR – REACH OUT AND RELAX (YOUTH)

ROAR is a free and confidential, early intervention program that works with children and young people and their families to improve their emotional health and wellbeing.

The services and support offered include:

• Intensive, long-term, early intervention support, which may include assessment and identification of needs, linking with other relevant services, advocacy and targeted therapeutic groups

• Short-term immediate assistance for families which may include assessment of needs, information or referrals, and limited support.

Self-referral is possible.

78 Napier Street, Deniliquin t 1800 488 225 w https://www.intereach.com.au/service/reach-out-and-relax-roar

MENTAL HEALTH AND WELLNESS NURSE PROGRAM

HEALTHY

COMMUNITIES FOUNDATION

An allocated nurse will work with the patient to help them to set and achieve goals that will improve their daily living with their mental health condition. The nurse will triage, perform a health assessment and conduct a care plan, reviewing it regularly to ensure that the patient’s care is holistic and patient centred. Can self-refer.

t 1300 147 761 w mentalhealth@thcfa.org.au

RECOVERY AND PSYCHO-SOCIAL FOCUSSED SERVICES

Psychosocial support is a term used to describe programs and activities which are designed to support people with severe mental illness and associated psychosocial disability to achieve their recovery goals.

RECOVERY UNIT (WAGGA WAGGA)

People experiencing mental illness are able to access a unique, free 8-week residential course which provides a wide range of supports and skills development for people with a mental illness who are ready to take the next steps in their recovery journey.

The purpose built unit has a welcoming and friendly feel with lots of great spaces to join in workshops and group activities as well as spend time working individually with our recovery specialists. Self-referral possible.

For further information call t 02 5943 1820 w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/mental-health-services

FLOURISH

Services designed to help people on their recovery journey by supporting them in practical ways, to build their self confidence and skills and access the resources they need, to go after their goals.

This can include:

• Practical supports for everyday needs like shopping, budgeting, having someone to talk to

• Help develop social connections

• Provide accommodation assistance

• Help with employment

t 1300 799 270 w https://www.flourishaustralia.org.au

WELLWAYS

These mental health programs provide support for people living with mental health issues or who have mental health concerns to develop coping strategies to recover in their community. People are supported to live independently, manage physical and emotional health, and get involved in the community.

Programs include:

• Enhanced Adult Community Living Support Service (ECLSS)

• Housing and Accommodation Support Initiative (HASI)

• Better Ahead Peer Support (12-24 years)

Some of these services can be accessed by self-referral so it is best to call Wellways for information about what service would be right for you.

342 George Street, Deniliquin (Mulwala Plaza)

t 1300 111 400 e enquiries@wellways.org w https://www.wellways.org

WELLWAYS HELPLINE

Helpline is available Monday to Friday, from 9am to 9pm, except on public holidays. A free, confidential, and non-judgmental service providing mental health information, wellbeing support and referral advice for people with a mental health issue, as well as carers and family members. All Helpline volunteers are ‘peers’, people who have a lived experience of mental health issues.

t 1300 111 500 w https://www.wellways.org/our-services/helpline

SUICIDE SUPPORT SERVICES

WELLWAYS

WAY BACK SUPPORT SERVICE

This practical, non-clinical service is delivered to people who have been admitted to hospital following a suicide attempt.

The service aims to assist individuals and their families for 3 months, by linking them with appropriate support services to help manage life situations and challenges. This includes providing education and awareness and being a sounding board to help increase resilience and coping.

Referrals can be made by families and friends.

342 George Street, Deniliquin (Mulwala Plaza)

t 1300 799 270 t 02 5925 5911 w

https://www.wellways.org/our-services/way-back-support-service

STANDBY SUPPORT AFTER SUICIDE

StandBy is a national suicide postvention service that provides practical support to anyone who has been bereaved or impacted by suicide, at any stage in their life. This includes individuals, families, friends, witnesses, first responders, service providers, groups and communities. Support can be ongoing for 2 years.

Self-referral.

342 George Street, Deniliquin (Mulwala Plaza)

t 1300 799 270 w https://www.wellways.org/our-services/standby-support-after-suicide

AFTER SUICIDE SUPPORT

After Suicide Support provides emotional support and practical information for people who are supporting others impacted by suicide. Also available to communities as post-vention service. Self-referral.

342 George Street, Deniliquin (Mulwala Plaza) t 02 5925 5911 w https://www.wellways.org/our-services/after-suicide-support

CARER SUPPORT AND HELPLINES

ONE DOOR

Deniliquin Carer Support Group at Intereach. For those caring for and supporting someone with Mental Health and Drug and Alcohol Difficulties.

78 Napier Street, Deniliquin t 0481 010 728

t 1800 422 737 w

https://www.carergateway.gov.au

CENTRELINK CARERS LINE

t 132 712

FAMILY DRUG SUPPORT

t 1300 368 186

RESOURCE TO FIND SERVICES IN MURRUMBIDGEE MAPMYRECOVERY

MapMyRecovery is a free resource connecting the Murrumbidgee community with services that provide support for mental health and drug and alcohol concerns. For people who are experiencing mental health and/or drug and alcohol concerns as well as their friends, family, carers and service providers.

w https://mapmyrecovery.org.au

eMHPrac provides a range of resources including brochures, factsheets, videos, webinars, modules, and more, including the popular Guide to Digital Mental Health Resources. Explore the online library to learn about digital mental health resources and how to use them.

w https://www.emhprac.org.au

w https://www.emhprac.org.au/resource/a-guide-to-digital-mental-health-resources

Support is here for you.

Anywhere, anytime.

Sometimes we don’t think our own problems are ‘serious’ enough to get support. But support is here for everyone, even you. You don’t have to put up with feeling low, sad or worried when things seem like too much. Sharing how you’re feeling can help.

You can chat anywhere, anytime with helplines that are free and confidential.

Scan for helplines

CONFIDENTIAL AND FREE HELPLINES AVAILABLE 24/7 (unless other hours are listed)

ACCESSLINE 1800 800 944

Professional help and advice in the Murrumbidgee LHD.

LIFELINE 13 11 14

Crisis support for anyone experiencing emotional distress.

KIDS HELPLINE 1800 55 1800

Phone counselling service for young people aged 5 to 25.

SUICIDE CALL BACK SERVICE

1300 659 467

Free telephone, video and online counselling.

MENSLINE 1300 78 99 78

Telephone and online counselling service support for men.

1800 RESPECT 1800 737 732

Support for people impacted by sexual assault, family violence and abuse.

BEYOND BLUE 1300 22 4636

Information and counselling support for anxiety, depression and suicide prevention.

FAMILY DRUG SUPPORT

1300 368 186

Support for families and carers in crisis due to alcohol and other drug use issues.

13 YARN 13 92 76

Aboriginal & Torres Strait Islander crisis support line.

OPEN ARMS 1800 011 046

Support for veterans and families.

QLIFE 1800 184 527

3PM TO MIDNIGHT - LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies or relationships.

BUTTERFLY FOUNDATION

1800 33 4673

8AM TO MIDNIGHT - Counselling support for anyone concerned about eating disorders or body image issues.

PARENTLINE 1300 1300 52

M-F 9AM-9 PM WEEKENDS 4PM-9PM

Counsellors to help those caring for a baby, child or teenager.

PANDA 1300 726 306

MONDAY TO SATURDAY

Support throughout pregnancy and for new parents.

Private Services

Private Services

Audiologists are experts in hearing loss and balance disorders. Audiologists can help people of all ages experiencing hearing loss with the use of hearing aids and other assistive technologies to improve their ability to communicate.

AMPLIFON HEARING SOLUTIONS

282-284 George Street, Deniliquin t 03 5744 2943 w https://www.amplifon.com/au

BLOOM HEARING SPECIALIST

Wellington Plaza, Deniliquin t 1800 814 616 w

https://www.bloomhearing.com.au

ECHUCA MOAMA HEARING

Tina Dennett.

120 Edwardes Street, Deniliquin t 03 5881 7597 t 03 5412 6010 w

https://echucamoamahearing.com.au

HEARING AUSTRALIA

2 Macauley Street, Deniliquin t 03 5036 0900 t 13 44 32 w

https://www.hearing.com.au

MURRAY HEARING SERVICES

Glen Carter.

8-12 Hardinge Street, Deniliquin t 03 5482 6600 w

https://www.murrayhearing.com.au

• • Private Services •

CHIROPRACTORS

A chiropractor is an allied health professional. They offer treatment for conditions affecting your muscles and bones (musculoskeletal system). Chiropractors use therapies, such as chiropractic manipulation and massage, to treat and prevent musculoskeletal problems. They often also provide lifestyle advice and guidance on ergonomics and how you move. Many chiropractors support wellness and prevention approaches. Many chiropractors will treat people privately, without a referral. But if you have a chronic health condition that has been diagnosed by a GP, you may be eligible for Medicare-funded chiropractic sessions.

N8 HEALTH DENILIQUIN

Chris Knight and Seamus Hoffman.

PETER ORRO

Peter Orro.

8-12 Hardinge Street, Deniliquin t 0438 832 581

THE HOLISTIC HEALING HOUSE

Dr Tracey Ho.

272 George Street, Deniliquin t 03 5881 8199 t 0409 836 723 e traceyhochiro@gmail.com

•

•

A counsellor is a person who you talk to so they can help you overcome difficulties in your life. Counsellors help you solve problems and develop problem-solving skills by helping you clarify issues and explore your options. Counsellors all have different qualifications, and best you talk to your counsellor of choice about their training registrations and speciality. If your counsellor is a registered Medicare provider, you might be eligible for a rebate provided you have a Mental Health Treatment Plan.

MONIQUE GORDON SANDTRAY THERAPY

Monique Gordon.

122 End Street, Deniliquin (South West Arts Building) t 0400 850 882 e moniquegordonsandtraytherapy@gmail.com

SOUL HOLISTIC COUNSELLING AND WELLNESS

Dani O’Brien.

STRONGER MINDS DENILIQUIN AND DISTRICT

140 End Street, Deniliquin

t 0408 666 466 e strongerminds.deni@gmail.com w www.strongermindsdeniliquin.com.au

Dietitians can help people improve food choices, nutrition, health and wellbeing. They can work one on one to explore you or your families’ food, nutrition and health goals and can provide information and coaching to help you work towards your goals. Dietitians provide nutrition care to individuals within the community, and also people in hospital and multipurpose residential care. They may also provide nutrition advice to groups or health programs.

NOURISH TO MOVE

Georgia Van Lieshout (Accredited Practicing Dietitian).

t 0459 351 459

e admin@nourishtomove.com.au w www.nourishtomove.com.au

• EXERCISE PHYSIOLOGY •

Exercise physiologists specialise in clinical exercise interventions for people with a broad range of health issues. The aims of exercise physiology interventions are to prevent or manage acute, sub-acute or chronic disease or injury, and assist in restoring one’s optimal physical function, health or wellness. There is a strong focus on achieving behavioural change.

ACTIV8 HEALTH AND REHAB

Barb Anderson.

125 End Street, Deniliquin t 0401 256 233 e b.anderson2@bigpond.com

BODY LANGUAGE EXERCISE AND WELLNESS

Terri Bootsman.

4/347 Cressy Street, Deniliquin t 0429 130 660 e pilates@bodylanguagestudio.com.au w www.bodylanguagestudio.com.au

Georgia Van Lieshout

Practicing Dietitian 0459 351 459

Myotherapy is a form of physical therapy used to assess, treat, manage and prevent injuries, pain and dysfunction. They can treat things like muscles, tendons and ligament strains, nerve related pain, bursitis, sports injuries and pregnancy related pain. Myotherapists use massage and a variety of other techniques shared by physical therapists to release muscular tension and reduce pain.

MYO ON THE MOVE

Rebecca Elstone.

282-284 George Street, Deniliquin (N8 Health) t 0418 282 682 e bec@myoonthemove.com w myo-on-the-move.au3.cliniko.com/bookings

Occupational therapy is a client-centred health profession that involves ongoing assessments to understand what activities you can do (and those you want to do), any current limitations, your goals/ motivations and also to offer advice/techniques about how to do something more easily and safely.

Occupational therapists can be specialists in different areas of practice, example paediatrics, mental health, rehabilitation, etc.

DENILIQUIN OCCUPATIONAL THERAPY SERVICE

Sue Martin.

382 George Street, Deniliquin t 0427 876 841

Nutrition is the study of nutrients, and how they affect our health. A nutritionist studies food, nutrition, and the relationship between diet, health, and disease. They provide personalised clinical advice on diet, lifestyle, and nutritional supplementation, including the use of specific medicinal nutrient forms and within a clinical practice setting.

NURTURE WITH LOUISE

Louise Mace.

Shop 2/344 Cressy Street, Deniliquin t 0418 914 954 e support@nurturewithlouise.com.au w www.nurturewithlouise.com.au

• OPTOMETRY •

An optometrist is a health care professional who provide primary eye care. Therapeutically endorsed they are a key ally to the GP to diagnose, treat or refer any eye condition. As an independent, Optometrists have access to the best corrective lens options and contact lenses for optimal visual outcomes.

DENILIQUIN EYECARE

Peter Thompson.

Wellington Plaza, Deniliquin t 03 5881 1525 w https://www.provision.com.au/practice/deniliquin-eyecare

• PHYSIOTHERAPY

Physiotherapists are experts in the structure of the human body and its movement. They work with people of all ages to treat a broad range of health conditions including sports injuries and musculoskeletal conditions as well as chronic health conditions such as diabetes, obesity, osteoarthritis and stroke. Physiotherapists are involved in the assessment, diagnosis, planning and management of patient care.

DENILIQUIN PHYSIOTHERAPY AND SPORTS INJURY CENTRE

Johanna Murphy.

382 George Street, Deniliquin t 0417 204 668

PHYSIOFIT WITH BRITT

Brittany Kirby.

98 End Street, Deniliquin (FitNow Gymnasium) t 0472 594 621 w https://physiofitwithbritt.com.au

Podiatrists assess, diagnose, treat and manage conditions of the feet and lower legs. Healthy feet are important for everyone. Podiatrists work with people of all ages, and can help to manage a range of conditions including diabetes, arthritis, sprains, sports injuries, balance difficulties, and ingrown toenails.

FOOT MECHANIX

Krystle Mann.

2/342 George Street, Deniliquin (Mulwala Plaza)

t 03 5881 7486

MARNI PYLE PODIATRY

Marni Pyle.

24 Dawe Avenue, Finley (Finley Medical Centre)

t 03 8397 7199

RICH RIVER PODIATRY

Tania Mitchell. One Friday per month.

19 Lawrence Street, Mathoura

t 03 5884 3443

THE TRAVELLING PODIATRIST

Simon Lloyd.

5-9 Macauley Street, Deniliquin (Navorina)

t 03 5893 4000

• REMEDIAL MASSAGE

Remedial massage is a complementary therapy that aims to treat muscles that are damaged, knotted, tense or immobile. It is useful for a number of problems that affect the muscles, tendons and bones and can address a number of other health problems.

ACHESHIFTERS CLINICAL MASSAGE THERAPY

Laura Simmons.

t 0408 363 983

CIN’S REMEDIAL MASSAGE THERAPY

Jacinta Liefting.

t 0406 878 191 e Jacinta@cinsremedialmassage.com.au

DENILIQUIN PHYSIOTHERAPY AND SPORTS INJURY CENTRE

Nerisa Wills.

382 George Street, Deniliquin

t 0417 204 668 e deniphysio@bigpond.com

HEATHER HAY

t 0407 626 148

N8 HEALTH

Alyce Hussey.

282-284 George Street, Deniliquin (N8 Health)

t 03 5881 8429 e n8deniliquin@gmail.com w https://n8health.com.au/deniliquin

• SPEECH PATHOLOGY

Speech pathologists assess, diagnose and manage individuals of all ages with both communication impairments and swallowing difficulties. Speech Pathology provides both paediatric and adult services.

SL SPEECH PATHOLOGY

Sarah Lahy. NDIS only.

t 0475 629 784 e slspeechpathology@gmail.com

SPEECH & TEACH - DENILIQUIN SPEECH PATHOLOGY

Lucy Horne.

382 George Street, Deniliquin

t 0461 593 277 e lucy@deniliquinspeechpathology.com w www.deniliquinspeechpathology.com

Health Information (District)

CONTINENCE SERVICES

HOPWOOD CENTRE

Specialist Continent Clinic (males and females). Referral from GP and have to be under specialist care.

Physiotherapy Continence Service – referral GP. Small fee applies.

t 03 5485 5801

PHYSIOTHERAPY PRIVATE

ECHUCA MOAMA PHYSIOTHERAPY

Pelvic Floor Physiotherapist.

t 03 5480 0860 w https://echucamoamaphysio.com.au

RICH RIVER PHYSIO

Women’s Health pelvic floor and incontinence.

t 03 5480 1577 w https://richriverphysio.com.au

TINA PESAVENTO PHYSIOTHERAPY (SHEPPARTON)

Specialising in pelvic health (men, women and children).

t 0427 845 739 w https://www.tinapesaventophysio.com.au

LGBTIQ+ COMMUNITY

GATEWAY HEALTH

Gateway Health supports the health, wellbeing, and rights of all members of the LGBTIQA+ community, working to ensure individuals feel welcome, safe, accepted, and celebrated.

155 High Street, Wodonga t 1800 657 573 t 02 6022 8888 w https://gatewayhealth.org.au/services/lgbtiqa-community

ACON

Acon helps LGBTQ people and people with HIV in regional NSW take control of their health by providing a range of local services and supporting a variety of local community groups.

t 1800 063 060 t 02 9206 2114 w https://www.acon.org.au/who-we-are-here-for/regional-nsw

BORDER MEDICAL ONCOLOGY & HAEMATOLOGY (ALBURY/WODONGA)

Specialist medical practice dedicated to the treatment of patients diagnosed with solid tumours (cancers) and haematological malignancies (lymphomas and leukaemia’s). They provide comprehensive multidisciplinary cancer care and access to various support services.

Albury Wodonga Regional Cancer Centre, Level 1, 201-239 Borella Road, Albury, NSW 2640 t 02 6064 1515 w https://bordermedonc.com.au

ECHUCA CANCER & WELLNESS CENTRE

Cancer and Wellness Centre providing state of the art treatment spaces together with expanded scope for wellness programs. The centre is designed to provide a calm and welcoming environment for patients and families with a greater focus on physical, spiritual and emotional wellbeing. Cancer patients are able to receive support and treatment from the medical and multi-disciplinary team to ensure optimal treatment.

Services include:

• Medical Day Treatment Unit

• Chemotherapy

• Medical Oncology

• Specialist nurses: McGrath Breast Care Nurse, Prostate Care Nurse, Cancer Support Nurse

• Access to Allied Health (including Physiotherapists, Occupational Therapists, Dieticians, Speech Pathologists and Social Workers)

• Access to Clinical Trials in collaboration with Bendigo Health

• Telehealth Oncology Clinic

226 Service St, Echuca VIC 3564 t 03 5485 5000 w https://bordermedonc.com.au FINLEY

62 Scoullar

Finley NSW 2713 t (02) 5504 6513 w https://www.finleyregionalcare.com.au/services-at-finley-regional-care/finley-medical-centre

5883 1166

179-183

Disability Services

Services provided to those who have long term physical, mental, intellectual and sensory impairments that may hinder full participation in everyday life.

NDIS

LOCAL AREA COORDINATION AND EARLY CHILDHOOD | NDIS

INTEREACH

Intereach Local Area Coordinators (LACs) support people aged 9-65 who live with disability, their carers and families, to access community and mainstream supports. Additionally LACs support people with disability, their carers and families to understand, access and navigate the NDIS.

LACs can also help you implement your plan, finding the supports and services you need and exploring options for you to get involved in your local community.

Intereach is the local NDIS Early Childhood Partner (see page 35 for full details).

78 Napier Street, Deniliquin

t 1300 488 226 w https://www.intereach.com.au/service/local-area-coordination-ndis

COORDINATION SUPPORT

To get the best out of your supports, you can get an NDIS support coordinator to help you out. They will work with you to understand your goals, connect you with providers, and coordinate your supports. NDIS provides three levels of support coordination: support connection, support coordination, and specialist support coordination.

w https://www.ndis.gov.au/participants/working-providers/find-registered-provider/provider-finder

I’ARA NSW

Support Co-ordination. I’Ara NSW has a team of Support Coordinators to support you through your NDIS plan. We can assist you to understand your plan, find the right supports, and gather the right information/ reports. Our team can help with plan reviews, sourcing appropriate housing, finding employment and education opportunities, access to community activities and sourcing the right in-home support. Specialist Disability Accommodation (SDA) Applications.

t 0411 784 570 w https://www.iaransw.com.au/our-services e hello@iaransw.com.au

KURRAJONG

Disability Services (Daily Living Skills, Day Supports, Housing and Supported Independent Living, Employment Preparation, Supported Employment, Social and Community Participation). NDIS Support Coordination and Plan Management.

t 1300 764 620 t 03 5881 2624 w https://www.kurrajong.com.au

WELLWAYS

NDIS Support Co-ordination, working with a person with an NDIS plan to ensure they understand and use their plan (psychosocial). Core and Capacity Building Support helps people live independently in their community. Learn new things, build skills, achieve everyday tasks, access therapies, and assist with social participation.

t 1300 111 400 w https://www.wellways.org/our-services/ndis-support-coordination

COMMUNITY LIVING AND RESPITE SERVICES (CLRS) - OUTREACH FROM ECHUCA

NDIS Support Co-ordination, Support Services, Respite.

t 03 5480 2388 w clrs.org.au

THERAPEUTIC SUPPORTS (NDIS)

Therapeutic supports aim to improve independence, mobility, personal care, interactions, and community participation. Therapeutic support must be provided by qualified professionals only. It includes psychologists, speech therapists, dietitians, nurses, etc.

ACTIV8 HEALTH & REHAB CLINIC

Therapeutic supports exercise and fitness; rehabilitation.

125 End Street, Deniliquin

t 0401 256 233 e b.anderson2@bigpond.com

BODY LANGUAGE EXERCISE AND WELLNESS

Capacity Building.

4/347 Cressy Street, Deniliquin

t 0429 130 660 e pilates@bodylanguagestudio.com.au w www.bodylanguagestudio.com.au

DENILIQUIN OCCUPATIONAL THERAPY SERVICE

Assessments, interventions, modifications, assistive devices.

382 George Street, Deniliquin

t 0427 876 841

DENILIQUIN PHYSIOTHERAPY AND SPORTS INJURY CENTRE

Johanna Murphy.

382 George Street, Deniliquin

t 0417 204 668

NOAH’S ARK (ECHUCA)

Therapy Services – Occupational, Speech, Physiotherapy, Psychology.

26 Percy Street, Echuca VIC 3564

t 1800 819 140 w https://www.noahsarkinc.org.au

SPEECH

& TEACH - DENILIQUIN SPEECH PATHOLOGY

Lucy Horne.

382 George Street, Deniliquin

t 0461 593 277 e lucy@deniliquinspeechpathology.com w www.deniliquinspeechpathology.com

SL SPEECH PATHOLOGY

Sarah Lahy. NDIS only.

t 0475 629 784 e slspeechpathology@gmail.com

STRONGER MINDS DENILIQUIN AND DISTRICT

Jemmah Conallin. NDIS packages with Capacity Building Funding (mental health).

140 End Street, Deniliquin

t 0408 666 466 e strongerminds.deni@gmail.com w www.strongermindsdeniliquin.com.au

DISABILITY EMPLOYMENT SERVICES

People living with an injury, illness or disability who want to find a job, can connect with a Disability Employment Service. They help with searching for jobs that are suitable, help with applications, provide coaching for interviews, meet with local employees.

APM

35 Napier Street, Deniliquin

t 1800 276 276 t 02 6962 1522 w https://apm.net.au

CVGT

292 George Street, Deniliquin

t 132 848 t 0407 990 649 w https://www.cvgt.com.au

PERSONNEL GROUP

373 Cressy Street, Deniliquin

t 1300 874 000 t 03 5881 5758 w https://personnelgroup.com.au

SUREWAY

316 Cressy Street, Deniliquin

t 1300 787 392 t 03 5881 5758 w https://www.sureway.com.au

Telehealth

Not able to get into the health professionals when you want to or do not have a GP?

There are a number of online/telehealth GP services available across Australia. They all provide different services and charge slightly differently.

GENERAL PRACTITIONERS

HEALTH ACCESS – SPECIFIC FOR EDWARD RIVER COUNCIL RESIDENTS

After Hours no out of pocket expense GP Telehealth Service.

Monday to Friday 6pm to 10pm. Weekends/Public Holidays midday to 4pm.

t 1800 272 767

DOCTORS ON DEMAND

Access immediate healthcare through video consults available 24 hours a day, every day.

w https://www.doctorsondemand.com.au

GP2U

t 1300 472 866 w https://gp2u.com.au

INSTANT CONSULT

w https://www.instantconsult.com.au

INSTANT SCRIPTS

w https://www.instantscripts.com.au

UPDOC

w https://updoc.com.au

ALLIED HEALTH

THERAPY CONNECT

Services offered and costs vary:

• Video consults

• Phone consults

• Prescriptions

• Referrals

• Pathology requests

• Radiology requests

• Work or sick certificate

Online therapy provider. Speech Pathology, Occupational Therapy, Dietetics, Physiotherapy and Psychology.

t 1800 167 328 w https://therapyconnect.com.au

CONTINENCE

NURSES KNOW HOW

Continence Assessment and Management Services for men, women and children.

t 0488 003 886 e info@nursesknowhow.com.au w https://www.nursesknowhow.com.au

MENTAL HEALTH

ACCESS HEALTH ONLINE

Bulk Billed Psychology. Free video telehealth.

w https://www.accesshealthonline.com.au

GOOD MINDS

Access care for your mental health. Bulk Bill 9am – 5pm. w https://www.goodminds.com.au

LIFE PSYCHOLOGISTS

NDIS/Workers Compensation.

t 1300 084 200 w https://lifepsych.com.au/services/workers-compensation

PSYCH2U

Psychologists/psychiatrist. Medico-legal reports.

t 1300 472 866 w https://psych2u.com.au

REMOTE THERAPY

Bulk Bill.

t 1300 813 307 w https://www.remotetherapy.com.au

SOMEONE.HEALTH

Psychologists available for video and telephone therapy 7 days a week. NDIS/Work Cover. w https://someone.health

OTHER

GET HEALTHY SERVICE

This free service is for NSW residents, 16 years and over, who would like to reach health goals. The program includes 6 or more regular confidential coaching calls.

t 1300 806 258 w https://www.gethealthynsw.com.au

GO4FUN - HEALTHY ACTIVE HAPPY KIDS

Go4Fun is a free program for NSW children aged 7 to 13 who are above a healthy weight, and their families. Run by trained health and community professionals, it’s a fun way to build self-esteem and learn about eating well, staying active and living a healthy life.

t 1800 780 900 w https://go4fun.com.au

ABORIGINAL GO4FUN

A free 10 week healthy lifestyle program delivered in a culturally tailored way for Aboriginal children and their families. Go4Fun is a fun and interactive program that helps children aged 7–13 years who are above a healthy weight and their families adopt a long-lasting healthy lifestyle.

t 1800 780 900 w https://go4fun.com.au/about/aboriginal-go4fun

WOMEN’S HEALTH

FOCUS ON BREAST CARE AND CERVICAL SCREENING

JEAN HAILES FOR WOMENS HEALTH

Health chec for women

Health Checks for Women

BREASTSCREEN NSW

Your guides to what health checks you need and when.

w https://www.jeanhailes.org.au/health-a-z/health-checks

Breast Screening and You

Information Brochures about:

• Breast Cancer

• Breast Screening

w 13 20 50 w https://www.breastscreen.nsw.gov.au/resources

MCGRATH FOUNDATION

Support

From diagnosis, right throughout treatment, nurses are available to help individuals and their families for free with no referral.

w 1800 183 338 w https://www.mcgrathfoundation.com.au/getsupport/find-a-nurse

BREAST CANCER NETWORK AUSTRALIA

My Journey (App)

Online or download App.

Information for all stages of breast cancer.

w 1800 500 258 w https://www.bcna.org.au/understandingbreast-cancer/bcna-resources/my-journey

NATIONAL CANCER SCREENING REGISTER

Cervical Screening could save your life

• Do you need a cervical screening test?

• When to get a test

• Self Collection - How to take your own sample

w 1800 627 701 w https://www.health.gov.au/contacts/ national-cancer-screening-register-contact

HELPFUL LOCAL INFORMATION AND RESOURCES

If you are concerned about any changes to your breasts, please make an appointment to see your GP ASAP. Alert receptionist to the nature of your concern. If you do not have a GP, or it is urgent, you can attend ED.

WOMEN’S HEALTH SERVICE (MLHD)

Outreach every three months. The Women’s Health Service health care services with a focus on reproductive health, health screening tests, education and advice. Clinics are available across the District with specially trained Women’s Health Nurses who can assist females from puberty to menopause and beyond.

Women’s Health Service can help with:

• Cervical screening

• STI screening

• Contraception including long acting reversible contraceptives

• Breast health and pelvic floor education

• Menopause education

• Pregnancy testing, counselling and referrals

Outreach service. Self-referral.

2 Macauley Street, Deniliquin

Referrals: t 03 5882 2900 or Community Care Intake Service (CCIS) t 1800 654 324. w https://www.nsw.gov.au/departments-and-agencies/nsw-health/mlhd/our-services/womens-health-services

MCGRATH BREAST CARE NURSE - ECHUCA

The McGrath Breast Care Nurse helps people to understand breast cancer and treatments. The nurse provides care co-ordination, support, resources and education for clients diagnosed with breast cancer and their families.

Referrals can be made by self-referral, Surgeons, Medical Oncologists, Breast Care Nurses, General Practitioners, or any health professional.

Echuca Regional Health, Cancer and Wellness Centre, Corner Service & Haverfield Sts, Echuca Vic 3564 t 03 5484 5234 w https://erh.org.au/cancerandwellness/mcgrath-breast-care-nurse

CAN ASSIST DENILIQUIN

Cancer support services in the local Deniliquin region. Support includes financial assistance and accommodation assistance.

t 0455 097 676 w https://canassist.org.au/branches/deniliquin

DENILIQUIN BREAST CANCER SUPPORT NETWORK

Information and support for people in our local district affected by breast cancer. Meet once per month.

t 0455 097 676

Other

• ADVANCED CARE PLANNING •

ADVANCED CARE PLANNING

Advance care planning involves planning for your future health care. It enables you to make some decisions now about the health care you would or would not like to receive if you were to become seriously ill and unable to communicate your preferences or make treatment decisions.

Advance care planning helps to ensure your loved ones and health providers know what matters most to you and respect your treatment preferences.

t 1300 208 582 w https://www.advancecareplanning.org.au

MY HEALTH RECORD

• HEALTH RECORDS

A safe and secure place to keep your key health information, available to you and your healthcare providers anytime, including in an emergency. Key health information like immunisations, pathology and diagnostic imaging reports, prescription and dispensing information, hospital discharge summaries and more, all in one place.

w https://www.digitalhealth.gov.au/initiatives-and-programs/my-health-record

• TRAVEL ASSISTANCE

IPTAAS (ISOLATED PATIENTS TRAVEL AND ACCOMMODATION ASSISTANCE SCHEME)

The Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS), provides financial assistance towards travel and accommodation costs when you need to travel more than 100km one way or 200km within a week for specialised medical treatment that is not available locally.

Use the QR code to download the Fact Sheet.

t 1800 478 227 w https://www.iptaas.health.nsw.gov.au

Wellness Providers and Complimentary Modalities

Yoga, fitness, nutrition, pilates, laughter yoga, reiki, meditation, hypnotherapy, etc.

ACTIV8 HEALTH & REHAB CLINIC

Barb Anderson. Accredited exercise physiologist.

125 End Street, Deniliquin

t 0401 256 233 e b.anderson2@bigpond.com

BODY LANGUAGE EXERCISE AND WELLNESS

Terri Bootsman. Pilates Studio.

4/347 Cressy Street, Deniliquin t 0429 130 660 e pilates@bodylanguagestudio.com.au w www.bodylanguagestudio.com.au

BODY HARMONY

Angelina Huddle. Reiki.

33 Napier Street, Deniliquin

t 0417 277 674

FITNOW DENILIQUIN

Daniel Zrajko. Gymnasium.

102 End Street, Deniliquin t 0499 991 155

Terrianne Maher. Yoga.

Charlotte Street, Deniliquin (Deniliquin Lawn Tennis Club)

0400 856 251 e

MOTIV8 HEALTH & FITNESS CENTRE

Hope Spalding. Body Balance, Group fitness. 56 Wellington Street, Deniliquin t 03 5881 6770 t 0459 155 314

MFS 247

24/7 Gymnasium.

90 Napier Street, Deniliquin t 0427 135 764 w https://www.mfs247.com.au

NIA WITH DELENA

Dalena Gaffney. Concious Movement Practice.

31 Davidson Street, Deniliquin t 0413 485 479

NURTURE WITH LOUISE

Louise Mace. Clinical Nutritionist.

Shop 2/344 Cressy Street, Deniliquin t 0418 914 954 e support@nurturewithlouise.com.au w www.nurturewithlouise.com.au

PERFECTLY BALANCED LIFE

Karen Bradford. Meditation, Yoga, Hypnotherapy.

31 Davidson Street, Deniliquin t 0506 338 959

THE LAUGHTER LADY

Lesley Hills. Laughter Yoga.

t 0458 007 435

31 DAVIDSON

Support and Health Groups

BREAST CANCER SUPPORT NETWORK

Wendy Johnston. t 0428 307 221

CAN ASSIST DENILIQUIN

Bianca Armytage. t 0455 097 676

CARER SUPPORT GROUP - MENTAL HEALTH AND DRUG AND ALCOHOL ONE DOOR

Michelle Conroy. t 0481 010 728.

DENILIQUIN MENSHED INC.

Graham Bishop. t 0419 120 536

FIBROMYALGIA CHRONIC FATIGUE SUPPORT GROUP

Marie Loy. t 0427 479 486

FRIENDSHIP GROUP

Intereach. t 1300 488 226

GENTLE EXERCISE GROUP (MLHD)

Kaye McCabe. t 0416 270 437

LADIES AGED CARE GROUP

Intereach. t 1300 488 226

LGBTQI

Wendy Johnstone. t 0428 307 221

MEN’S AGED CARE GROUP

Intereach. t 1300 488 226

TAI CHI (MLHD)

Alan Jones. t 0457 277 374

THERAPEUTIC EXERCISE GROUP

Intereach. t 1300 488 226

Venue

Tuesday

Wednesday

Class

Thursday

Join

Participate

a diverse range of classes. Simply learn and share together, no previous quali cations required. Minimal

All

HEALTH AND WELLBEING ARE AT THE FOREFRONT OF THE ROTARY CLUB OF DENILIQUIN.

We are committed to making a difference in our community by supporting a variety of local and national projects, including:

• WORLD POLIO DAY: Together, we can work towards eradicating polio worldwide.

• LIFT THE LID: Fundraising for mental health research.

We also support many mental health and wellbeing projects locally and continually look for ways to support our community.

Rotary Club of Deniliquin contributes a substantial amount every year to both Australian Rotary Health Foundation and the Cancer Council as well as local health groups and projects. Join us today to make a difference in our town.

CONTACT:

Di Hand (Secretary)

0488 121 303

Intereach is at your service for support with Aged Care, NDIS, Early Childhood services, and family needs.

We're dedicated to providing assistance tailored to you and your family.

For 50 years Intereach has been providing information, services and support for children and families, people with disability, mental health and older people in Our community