NEW HAMPSHIRE 200
The Granite State’s Most Influential Business Leaders THE GRANITE STATE’S MOST INFLUENTIAL BUSINESS LEADERS
NH BUSINESS REVIEW
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The Granite State’s Most Influential Business Leaders
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Letter from the Editor . . . . .
Financial Services . . . . . . . . .
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Index by category. . . . . . . . . .
Hospitality . . . . . . . . . . . . . . . . .
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Index by name. . . . . . . . . . . . .
Law. . . . . . . . . . . . . . . . . . . . . . . . . .
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Architecture/Engineering/ Construction . . . . . . . . . . . . . . . 13
Manufacturing. . . . . . . . . . . . .
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Media/Marketing. . . . . . . . . .
Brook Holmberg VP, Consumer Marketing firstname.lastname@example.org
Nonprofit. . . . . . . . . . . . . . . . . . .
Sherin Pierce VP, Retail Sales email@example.com
Real Estate . . . . . . . . . . . . . . . . .
Retail. . . . . . . . . . . . . . . . . . . . . . . .
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LET TE R F RO M TH E E D ITO R
Much more than a list Welcome to the first edition of the New Hampshire 200, a first-of-its kind publication that spotlights the 200 most influential people in New Hampshire’s private sector. What we’ve come up with is a highly selective guide featuring biographical information and — I think, most interestingly – candid reflections on a wide range of topics, from personal challenges they have faced and how they view the future of their organizations and their industries to telling us about their “bucket list” and a “fun fact” about themselves that most people don’t know. The answers are more often than not entertaining and insightful. The result is a personal, engaging look at the 200 most influential business leaders in New Hampshire. Of course, I’m sure the list will start up some discussions about the nature of influence in the Granite State. (Remember – the list is about the influence of people outside of government, although, this being New Hampshire, more than a few people listed are engaged in the worlds of politics and public policy.) And I’m sure we’ll be hearing from readers about New Hampshirites who didn’t make the list, or even about people who they think shouldn’t have been included. We welcome any and all suggestions, since, just like the nature of influence, the list will evolve over time. In fact, we’re already taking recommendations for the next New Hampshire 200, which will be published in 2021. (Please send me any and all suggestions when the inspiration hits you.) In going over the list, it strikes me how special a place New Hampshire is. While the New Hampshire 200 includes people from all walks of life with different backgrounds and careers, each of them has one thing in common: They all want to ensure that New Hampshire continues to thrive and progress, to make the Granite State an even better place. One other thing: The New Hampshire 200 is a sincere reflection of the nature of influence in New Hampshire. And even though it is a relatively diverse list of people, demographically and geographically, it still skews in one direction. But it also strikes me that if we had undertaken this project 20 years ago – perhaps even 10 years ago – the people named on the New Hampshire 200 would be far, far more homogeneous than today’s. And that is a good sign for the state as we move forward together.
4 New Hampshire 200 | 2020 edition
Jeff Feingold Editor NH Business Review
m eth o do logy
The New Hampshire 200: How they were selected The first question you’re probably asking yourself is: how was this list put together? When we decided to compile the New Hampshire 200 list of people with the greatest impact on the state’s economy, business climate and quality of life, we set about surveying dozens of people from every region of the state, asking them who they thought were the most influential people in their areas. We talked to heads of statewide, local and regional business, professional and economic development organizations — people who we suspected would end up being on the list themselves and others who know their community and leaders of statewide, local and regional nonprofits. We did set up some ground rules. First, we chose to avoid naming any elected officials. No more than three people from one firm could be included. And we tried to avoid merely naming the CEO of a large company simply because of
the firm’s revenue and number of employees. Longevity and community involvement matters, but visibility doesn’t necessarily imply influence. We strived to include people who may not be so well known but who have real influence within their professions, industries and communities – not necessarily statewide influence but people who are making an important and lasting imprint where they live and work. In the end, NH Business Review’s editorial department is entirely responsible for the list published here. I’m sure that opinions about some of the selections will be different. So, if you feel that obvious choices were omitted, please let us know, as we prepare for future editions. We look forward to hearing from you.
— Jeff Feingold, Editor
NEW HAMPSHIRE 6 New Hampshire 200 | 2020 edition
I N D E X B Y c at e g o r y ARCHITECTURE/ENGINEERING/ _______CONSTRUCTION_______ Barry Brensinger AIA. . . . . . . . . . . . . . . . Dylan Cruess. . . . . . . . . . . . . . . . . . . . . . . Lisa DeStefano AIA. . . . . . . . . . . . . . . . . . Jonathan Halle AIA. . . . . . . . . . . . . . . . . . Todd Hanson FAIA. . . . . . . . . . . . . . . . . . Preston Hunter. . . . . . . . . . . . . . . . . . . . . Chris Mulleavey PE . . . . . . . . . . . . . . . . . Greg Rehm. . . . . . . . . . . . . . . . . . . . . . . . Mark Stebbins. . . . . . . . . . . . . . . . . . . . . . Tom Sullivan. . . . . . . . . . . . . . . . . . . . . . . Harold Turner PE. . . . . . . . . . . . . . . . . . .
14 14 14 14 15 15 15 15 16 16 16
BUSINESS AND ___PROFESSIONAL SERVICES___ Pubali Chakravorty-Campbell. . . . . . . . Bob Chapman . . . . . . . . . . . . . . . . . . . . . Tracy Hall. . . . . . . . . . . . . . . . . . . . . . . . . . Genella McDonald. . . . . . . . . . . . . . . . . . Jim Monahan. . . . . . . . . . . . . . . . . . . . . . Deb Osgood Ph.D.. . . . . . . . . . . . . . . . . . Russ Ouellette DM. . . . . . . . . . . . . . . . . . Steve Reno. . . . . . . . . . . . . . . . . . . . . . . . . Jim Roche . . . . . . . . . . . . . . . . . . . . . . . . . Chris Rondeau. . . . . . . . . . . . . . . . . . . . . Tim Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . Michael Skelton. . . . . . . . . . . . . . . . . . . . Leslie Sturgeon. . . . . . . . . . . . . . . . . . . . . Russ Thibeault. . . . . . . . . . . . . . . . . . . . . .
18 18 18 18 19 19 19 19 20 20 20 20 21 21
________ EDUCATION________ Sister Paula Marie Buley IHM . . . . . . . . Jamie Coughlin. . . . . . . . . . . . . . . . . . . . . Mike Decelle. . . . . . . . . . . . . . . . . . . . . . . Dr. Ross Gittell. . . . . . . . . . . . . . . . . . . . . . Lucy Hodder. . . . . . . . . . . . . . . . . . . . . . . Susan Huard Ph.D.. . . . . . . . . . . . . . . . . . Lucille Jordan. . . . . . . . . . . . . . . . . . . . . . Todd Leach Ph.D.. . . . . . . . . . . . . . . . . . . Paul LeBlanc Ph.D.. . . . . . . . . . . . . . . . . . Patty Lynott Ph.D.. . . . . . . . . . . . . . . . . . .
24 24 24 24 25 25 25 25 26 26
__________ENERGY__________ Steve Camerino. . . . . . . . . . . . . . . . . . . . Tom Meissner Jr.. . . . . . . . . . . . . . . . . . . . Wayne Presby. . . . . . . . . . . . . . . . . . . . . . Bill Quinlan. . . . . . . . . . . . . . . . . . . . . . . . Dan Weeks. . . . . . . . . . . . . . . . . . . . . . . .
28 28 28 28 29
_____FINANCIAL SERVICES_____ Howard Brodsky . . . . . . . . . . . . . . . . . . . Joe Carelli . . . . . . . . . . . . . . . . . . . . . . . . . David Cassidy. . . . . . . . . . . . . . . . . . . . . . Sandy Cleary. . . . . . . . . . . . . . . . . . . . . . . Ron Covey. . . . . . . . . . . . . . . . . . . . . . . . . Julie Eades. . . . . . . . . . . . . . . . . . . . . . . . . 8 New Hampshire 200 | 2020 edition
32 32 32 32 33 33
Phil Emma. . . . . . . . . . . . . . . . . . . . . . . . . Paul Falvey. . . . . . . . . . . . . . . . . . . . . . . . . Bill Greiner. . . . . . . . . . . . . . . . . . . . . . . . . Joe Keefe. . . . . . . . . . . . . . . . . . . . . . . . . . Mike L’Ecuyer. . . . . . . . . . . . . . . . . . . . . . George Lagos. . . . . . . . . . . . . . . . . . . . . . Susan Martore-Baker . . . . . . . . . . . . . . . Marie McKay. . . . . . . . . . . . . . . . . . . . . . . Dianne Mercier. . . . . . . . . . . . . . . . . . . . . Dan Morrison. . . . . . . . . . . . . . . . . . . . . . Joe Murray . . . . . . . . . . . . . . . . . . . . . . . . Alison Pyott. . . . . . . . . . . . . . . . . . . . . . . . Joe Reilly. . . . . . . . . . . . . . . . . . . . . . . . . . Tom Sedoric . . . . . . . . . . . . . . . . . . . . . . . Ken Sheldon. . . . . . . . . . . . . . . . . . . . . . . Bill Stone. . . . . . . . . . . . . . . . . . . . . . . . . . Gregg Tewksbury. . . . . . . . . . . . . . . . . . .
34 34 34 34 35 35 36 36 36 36 37 37 38 38 38 38 39
________ HEALTHCARE________ Greg Baxter MD. . . . . . . . . . . . . . . . . . . . 42 Bill Brewster MD . . . . . . . . . . . . . . . . . . . 42 John Broderick. . . . . . . . . . . . . . . . . . . . . 42 Kevin Callahan. . . . . . . . . . . . . . . . . . . . . 42 Joanne Conroy MD. . . . . . . . . . . . . . . . . 43 Dwight Davis. . . . . . . . . . . . . . . . . . . . . . . 43 Lisa Guertin. . . . . . . . . . . . . . . . . . . . . . . . 43 John Kacavas . . . . . . . . . . . . . . . . . . . . . . 43 Kris McCracken. . . . . . . . . . . . . . . . . . . . .44 Joseph Pepe MD . . . . . . . . . . . . . . . . . . . 44 Michael Peterson. . . . . . . . . . . . . . . . . . . 44 Tom Raffio. . . . . . . . . . . . . . . . . . . . . . . . . 44 Connie Roy-Czyzowski. . . . . . . . . . . . . . 46 Maria Ryan Ph.D., APRN. . . . . . . . . . . . . 46 Nick Vailas. . . . . . . . . . . . . . . . . . . . . . . . . 46 Justine Vogel. . . . . . . . . . . . . . . . . . . . . . . 46 Cheryl Wilkie Psy.D., MLADC. . . . . . . . . 47
________HOSPITALITY________ Emshika Alberini. . . . . . . . . . . . . . . . . . . .50 Tom Boucher. . . . . . . . . . . . . . . . . . . . . . .50 Michael Buckley. . . . . . . . . . . . . . . . . . . . 50 Jack Carnevale . . . . . . . . . . . . . . . . . . . . . 50 Jeff Cozzens. . . . . . . . . . . . . . . . . . . . . . . . 51 Steve Duprey. . . . . . . . . . . . . . . . . . . . . . .51 Peter Egelston. . . . . . . . . . . . . . . . . . . . . . 51 Joe Faro. . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Eric Goodwin. . . . . . . . . . . . . . . . . . . . . . .52 Amy LaBelle. . . . . . . . . . . . . . . . . . . . . . . 52 Keri Laman. . . . . . . . . . . . . . . . . . . . . . . . 52 Patricia Lynch. . . . . . . . . . . . . . . . . . . . . . 52 David McGrath. . . . . . . . . . . . . . . . . . . . . 53 Rusty McLear . . . . . . . . . . . . . . . . . . . . . . 53 Jay McSharry. . . . . . . . . . . . . . . . . . . . . . .54 Marty Parichand. . . . . . . . . . . . . . . . . . . . 54 Alex Ray. . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Corrine Rober. . . . . . . . . . . . . . . . . . . . . . 54 Fred Roedel. . . . . . . . . . . . . . . . . . . . . . . . 55 Kim Roy. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Jean Smith. . . . . . . . . . . . . . . . . . . . . . . . . 56 Tim Smith . . . . . . . . . . . . . . . . . . . . . . . . . 56 Howie Wemyss. . . . . . . . . . . . . . . . . . . . . 56
___________ LAW___________ Bill Ardinger. . . . . . . . . . . . . . . . . . . . . . . .58 Brad Cook. . . . . . . . . . . . . . . . . . . . . . . . . 58 John Hoffman Jr. . . . . . . . . . . . . . . . . . . . 58 Linda Johnson. . . . . . . . . . . . . . . . . . . . . . 58 Ovide Lamontagne. . . . . . . . . . . . . . . . . 59 Joel Maiola . . . . . . . . . . . . . . . . . . . . . . . . 59 Anu Mullikin. . . . . . . . . . . . . . . . . . . . . . . 59 Tom Rath. . . . . . . . . . . . . . . . . . . . . . . . . . 59 Jim Reidy. . . . . . . . . . . . . . . . . . . . . . . . . . 60 Teresa Rosenberger. . . . . . . . . . . . . . . . . 60 Cathy Schmidt. . . . . . . . . . . . . . . . . . . . . . 60 Bill Shaheen . . . . . . . . . . . . . . . . . . . . . . . 60 Sherry Burnett Young. . . . . . . . . . . . . . . 61
______MANUFACTURING______ Joe Bogosian. . . . . . . . . . . . . . . . . . . . . . . Barbara Couch. . . . . . . . . . . . . . . . . . . . . Gerardine Ferlins. . . . . . . . . . . . . . . . . . . Dirk Foreman. . . . . . . . . . . . . . . . . . . . . . Gary Hirshberg. . . . . . . . . . . . . . . . . . . . . Olivier Jarrault. . . . . . . . . . . . . . . . . . . . . . Matt Kfoury. . . . . . . . . . . . . . . . . . . . . . . . John Morison III. . . . . . . . . . . . . . . . . . . . Katie Schwerin. . . . . . . . . . . . . . . . . . . . . Tom Sullivan. . . . . . . . . . . . . . . . . . . . . . . Richard Verney. . . . . . . . . . . . . . . . . . . . . David Worthen. . . . . . . . . . . . . . . . . . . . . Val Zanchuk. . . . . . . . . . . . . . . . . . . . . . . .
64 64 64 64 65 65 65 65 66 66 66 66 67
_____ MEDIA/MARKETING_____ Howard Altschiller. . . . . . . . . . . . . . . . . . Jeff Bartlett. . . . . . . . . . . . . . . . . . . . . . . . . Mary Jo Brown. . . . . . . . . . . . . . . . . . . . . Matt Cookson. . . . . . . . . . . . . . . . . . . . . . Heidi Copeland. . . . . . . . . . . . . . . . . . . . . Tom Ewing. . . . . . . . . . . . . . . . . . . . . . . . . Linda Fanaras. . . . . . . . . . . . . . . . . . . . . . Zac Gregg . . . . . . . . . . . . . . . . . . . . . . . . . Adam Hirshan. . . . . . . . . . . . . . . . . . . . . . Sharron McCarthy. . . . . . . . . . . . . . . . . . Joe McQuaid. . . . . . . . . . . . . . . . . . . . . . . Sean Owen. . . . . . . . . . . . . . . . . . . . . . . . Scott Spradling. . . . . . . . . . . . . . . . . . . . . Scott Tranchemontagne. . . . . . . . . . . . . Jamie Trowbridge. . . . . . . . . . . . . . . . . . .
70 70 70 70 71 71 71 71 72 72 72 72 73 73 73
________ NONPROFIT________ Maureen Beauregard. . . . . . . . . . . . . . . Tom Blonski. . . . . . . . . . . . . . . . . . . . . . . . Eva Castillo . . . . . . . . . . . . . . . . . . . . . . . . Cathy Duffy Cullity. . . . . . . . . . . . . . . . . . Valerie Cunningham. . . . . . . . . . . . . . . .
76 76 76 76 77
Diane Fitzpatrick. . . . . . . . . . . . . . . . . . . . Larry Gammon. . . . . . . . . . . . . . . . . . . . . Yvonne Goldsberry Ph.D.. . . . . . . . . . . . Rosemary Heard. . . . . . . . . . . . . . . . . . . Mary Ann Kristiansen. . . . . . . . . . . . . . . Donnalee Lozeau. . . . . . . . . . . . . . . . . . . Richard Ober. . . . . . . . . . . . . . . . . . . . . . . Peter Ramsey. . . . . . . . . . . . . . . . . . . . . . Kathleen Reardon. . . . . . . . . . . . . . . . . . Marty Sink. . . . . . . . . . . . . . . . . . . . . . . . . Patrick Tufts. . . . . . . . . . . . . . . . . . . . . . . . Karen Van Der Beken. . . . . . . . . . . . . . .
77 77 77 78 78 78 78 79 79 79 79 80
________ REAL ESTATE________ Dick Anagnost. . . . . . . . . . . . . . . . . . . . . . 82 Eric Chinburg . . . . . . . . . . . . . . . . . . . . . . 82 David Choate. . . . . . . . . . . . . . . . . . . . . . 82 Dean Christon. . . . . . . . . . . . . . . . . . . . . . 82 Ben Gamache. . . . . . . . . . . . . . . . . . . . . . 83 Carmen Reed Lorentz. . . . . . . . . . . . . . . 83 Renee Plummer. . . . . . . . . . . . . . . . . . . . 83 Peter Powell . . . . . . . . . . . . . . . . . . . . . . . 83 Mike Reed. . . . . . . . . . . . . . . . . . . . . . . . . 84 Daniel Scanlon. . . . . . . . . . . . . . . . . . . . . 84 Dot Seybold. . . . . . . . . . . . . . . . . . . . . . . .84 John Stabile II. . . . . . . . . . . . . . . . . . . . . . 84 Arthur Sullivan. . . . . . . . . . . . . . . . . . . . . 85
__________ RETAIL__________ Joe Bellavance Jr.. . . . . . . . . . . . . . . . . . . David Bellman . . . . . . . . . . . . . . . . . . . . . Andy Crews. . . . . . . . . . . . . . . . . . . . . . . . Paul Holloway. . . . . . . . . . . . . . . . . . . . . . Sy Mahfuz. . . . . . . . . . . . . . . . . . . . . . . . . Amanda Grappone Osmer. . . . . . . . . . .
88 88 88 88 89 89
_______ TECHNOLOGY_______ Matt Albuquerque. . . . . . . . . . . . . . . . . . Ryan Barton . . . . . . . . . . . . . . . . . . . . . . . Craig Benson. . . . . . . . . . . . . . . . . . . . . . . Gray Chynoweth. . . . . . . . . . . . . . . . . . . Cindy Conde. . . . . . . . . . . . . . . . . . . . . . . Jesse Devitte. . . . . . . . . . . . . . . . . . . . . . . Rob Eberle. . . . . . . . . . . . . . . . . . . . . . . . . Phil Ferneau. . . . . . . . . . . . . . . . . . . . . . . Mark Galvin. . . . . . . . . . . . . . . . . . . . . . . . Tillman Gerngross. . . . . . . . . . . . . . . . . . Kedar Gupta. . . . . . . . . . . . . . . . . . . . . . . Jeremy Hitchcock. . . . . . . . . . . . . . . . . . . Dean Kamen. . . . . . . . . . . . . . . . . . . . . . . Tom “TK” Kuegler. . . . . . . . . . . . . . . . . . Heather Staples Lavoie. . . . . . . . . . . . . . Timothy McGrath. . . . . . . . . . . . . . . . . . . Jake Reder Ph.D.. . . . . . . . . . . . . . . . . . . . Ellen Scarponi. . . . . . . . . . . . . . . . . . . . . . Nick Soggu . . . . . . . . . . . . . . . . . . . . . . . . Kyle York. . . . . . . . . . . . . . . . . . . . . . . . . .
92 92 92 92 93 93 93 93 94 94 94 94 95 95 95 95 96 96 96 96
I N D E X BY nam e ____________ A____________
Emshika Alberini. . . . . . . . . . . . . . . . . . . .50 Matt Albuquerque. . . . . . . . . . . . . . . . . . 92 Howard Altschiller. . . . . . . . . . . . . . . . . . 70 Dick Anagnost. . . . . . . . . . . . . . . . . . . . . . 82 Bill Ardinger. . . . . . . . . . . . . . . . . . . . . . . .58
Julie Eades. . . . . . . . . . . . . . . . . . . . . . . . . 33 Rob Eberle. . . . . . . . . . . . . . . . . . . . . . . . . 93 Peter Egelston. . . . . . . . . . . . . . . . . . . . . . 51 Phil Emma. . . . . . . . . . . . . . . . . . . . . . . . . 34 Tom Ewing. . . . . . . . . . . . . . . . . . . . . . . . . 71
Jeff Bartlett. . . . . . . . . . . . . . . . . . . . . . . . . 70 Ryan Barton . . . . . . . . . . . . . . . . . . . . . . . 92 Greg Baxter MD. . . . . . . . . . . . . . . . . . . . 42 Maureen Beauregard. . . . . . . . . . . . . . . 76 Joe Bellavance Jr.. . . . . . . . . . . . . . . . . . . 88 David Bellman . . . . . . . . . . . . . . . . . . . . . 88 Craig Benson. . . . . . . . . . . . . . . . . . . . . . . 92 Tom Blonski. . . . . . . . . . . . . . . . . . . . . . . . 76 Joe Bogosian. . . . . . . . . . . . . . . . . . . . . . . 64 Tom Boucher. . . . . . . . . . . . . . . . . . . . . . .50 Barry Brensinger AIA. . . . . . . . . . . . . . . . 14 Bill Brewster MD . . . . . . . . . . . . . . . . . . . 42 John Broderick. . . . . . . . . . . . . . . . . . . . . 42 Howard Brodsky . . . . . . . . . . . . . . . . . . . 32 Mary Jo Brown. . . . . . . . . . . . . . . . . . . . . 70 Michael Buckley. . . . . . . . . . . . . . . . . . . . 50 Sister Paula Marie Buley IHM . . . . . . . . 24
Paul Falvey. . . . . . . . . . . . . . . . . . . . . . . . . 34 Linda Fanaras. . . . . . . . . . . . . . . . . . . . . . 71 Joe Faro. . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Gerardine Ferlins. . . . . . . . . . . . . . . . . . . 64 Phil Ferneau. . . . . . . . . . . . . . . . . . . . . . . 93 Diane Fitzpatrick. . . . . . . . . . . . . . . . . . . . 77 Dirk Foreman. . . . . . . . . . . . . . . . . . . . . . 64
____________ C_____________ Kevin Callahan. . . . . . . . . . . . . . . . . . . . . 42 Steve Camerino. . . . . . . . . . . . . . . . . . . . 28 Joe Carelli . . . . . . . . . . . . . . . . . . . . . . . . . 32 Jack Carnevale. . . . . . . . . . . . . . . . . . . . . 50 David Cassidy. . . . . . . . . . . . . . . . . . . . . . 32 Eva Castillo . . . . . . . . . . . . . . . . . . . . . . . . 76 Pubali Chakravorty-Campbell. . . . . . . . 18 Bob Chapman . . . . . . . . . . . . . . . . . . . . . 18 Eric Chinburg . . . . . . . . . . . . . . . . . . . . . . 82 David Choate. . . . . . . . . . . . . . . . . . . . . . 82 Dean Christon. . . . . . . . . . . . . . . . . . . . . . 82 Gray Chynoweth. . . . . . . . . . . . . . . . . . . 92 Sandy Cleary. . . . . . . . . . . . . . . . . . . . . . . 32 Cindy Conde. . . . . . . . . . . . . . . . . . . . . . . 93 Joanne Conroy MD. . . . . . . . . . . . . . . . . 43 Brad Cook. . . . . . . . . . . . . . . . . . . . . . . . . 58 Matt Cookson. . . . . . . . . . . . . . . . . . . . . . 70 Heidi Copeland. . . . . . . . . . . . . . . . . . . . . 71 Barbara Couch. . . . . . . . . . . . . . . . . . . . . 64 Jamie Coughlin. . . . . . . . . . . . . . . . . . . . . 24 Ron Covey. . . . . . . . . . . . . . . . . . . . . . . . . 33 Jeff Cozzens. . . . . . . . . . . . . . . . . . . . . . . . 51 Andy Crews. . . . . . . . . . . . . . . . . . . . . . . . 88 Dylan Cruess. . . . . . . . . . . . . . . . . . . . . . . 14 Cathy Duffy Cullity. . . . . . . . . . . . . . . . . . 76 Valerie Cunningham. . . . . . . . . . . . . . . . 77
____________ D____________ Dwight Davis. . . . . . . . . . . . . . . . . . . . . . . 43 Mike Decelle. . . . . . . . . . . . . . . . . . . . . . . 24 Lisa DeStefano AIA. . . . . . . . . . . . . . . . . . 14 Jesse Devitte. . . . . . . . . . . . . . . . . . . . . . . 93 Steve Duprey. . . . . . . . . . . . . . . . . . . . . . .51
10 New Hampshire 200 | 2020 edition
____________ G____________ Mark Galvin. . . . . . . . . . . . . . . . . . . . . . . . 94 Ben Gamache. . . . . . . . . . . . . . . . . . . . . . 83 Larry Gammon. . . . . . . . . . . . . . . . . . . . . 77 Tillman Gerngross. . . . . . . . . . . . . . . . . . 94 Dr. Ross Gittell. . . . . . . . . . . . . . . . . . . . . . 24 Yvonne Goldsberry Ph.D.. . . . . . . . . . . . 77 Eric Goodwin. . . . . . . . . . . . . . . . . . . . . . .52 Zachary Gregg. . . . . . . . . . . . . . . . . . . . . 71 Bill Greiner. . . . . . . . . . . . . . . . . . . . . . . . . 34 Lisa Guertin. . . . . . . . . . . . . . . . . . . . . . . . 43 Kedar Gupta. . . . . . . . . . . . . . . . . . . . . . . 94
____________ H____________ Tracy Hall. . . . . . . . . . . . . . . . . . . . . . . . . . 18 Jonathan Halle AIA. . . . . . . . . . . . . . . . . . 14 Todd Hanson FAIA. . . . . . . . . . . . . . . . . . 15 Rosemary Heard. . . . . . . . . . . . . . . . . . . 78 Adam Hirshan. . . . . . . . . . . . . . . . . . . . . . 72 Gary Hirshberg. . . . . . . . . . . . . . . . . . . . . 65 Jeremy Hitchcock. . . . . . . . . . . . . . . . . . . 94 Lucy Hodder. . . . . . . . . . . . . . . . . . . . . . . 25 John Hoffman Jr. . . . . . . . . . . . . . . . . . . . 58 Paul Holloway. . . . . . . . . . . . . . . . . . . . . . 88 Susan Huard Ph.D.. . . . . . . . . . . . . . . . . . 25 Preston Hunter. . . . . . . . . . . . . . . . . . . . . 15
_____________J_____________ Olivier Jarrault. . . . . . . . . . . . . . . . . . . . . . 65 Linda Johnson. . . . . . . . . . . . . . . . . . . . . . 58 Lucille Jordan. . . . . . . . . . . . . . . . . . . . . . 25
____________ K____________ John Kacavas . . . . . . . . . . . . . . . . . . . . . . 43 Dean Kamen. . . . . . . . . . . . . . . . . . . . . . . 95 Joe Keefe. . . . . . . . . . . . . . . . . . . . . . . . . . 34 Matt Kfoury. . . . . . . . . . . . . . . . . . . . . . . . 65 Mary Ann Kristiansen. . . . . . . . . . . . . . . 78 Tom “TK” Kuegler. . . . . . . . . . . . . . . . . . 95
_____________L_____________ Mike L’Ecuyer. . . . . . . . . . . . . . . . . . . . . . 35 Amy LaBelle. . . . . . . . . . . . . . . . . . . . . . . 52 George Lagos. . . . . . . . . . . . . . . . . . . . . . 35 Keri Laman. . . . . . . . . . . . . . . . . . . . . . . . 52 Ovide Lamontagne. . . . . . . . . . . . . . . . . 59
Heather Staples Lavoie. . . . . . . . . . . . . . 95 Todd Leach Ph.D.. . . . . . . . . . . . . . . . . . . 25 Paul LeBlanc Ph.D.. . . . . . . . . . . . . . . . . . 26 Carmen Reed Lorentz. . . . . . . . . . . . . . . 83 Donnalee Lozeau. . . . . . . . . . . . . . . . . . . 78 Patricia Lynch. . . . . . . . . . . . . . . . . . . . . . 52 Patty Lynott Ph.D.. . . . . . . . . . . . . . . . . . . 26
Jim Roche . . . . . . . . . . . . . . . . . . . . . . . . . 20 Fred Roedel. . . . . . . . . . . . . . . . . . . . . . . . 55 Chris Rondeau. . . . . . . . . . . . . . . . . . . . . 20 Teresa Rosenberger. . . . . . . . . . . . . . . . . 60 Kim Roy. . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Connie Roy-Czyzowski. . . . . . . . . . . . . . 46 Maria Ryan Ph.D., APRN. . . . . . . . . . . . . 46
Sy Mahfuz. . . . . . . . . . . . . . . . . . . . . . . . . 89 Joel Maiola . . . . . . . . . . . . . . . . . . . . . . . . 59 Susan Martore-Baker . . . . . . . . . . . . . . . 36 Sharron McCarthy. . . . . . . . . . . . . . . . . . 72 Kris McCracken. . . . . . . . . . . . . . . . . . . . .44 Genella McDonald. . . . . . . . . . . . . . . . . . 18 David McGrath. . . . . . . . . . . . . . . . . . . . . 53 Timothy McGrath. . . . . . . . . . . . . . . . . . . 95 Marie McKay. . . . . . . . . . . . . . . . . . . . . . . 36 Rusty McLear . . . . . . . . . . . . . . . . . . . . . . 53 Joe McQuaid. . . . . . . . . . . . . . . . . . . . . . . 72 Jay McSharry. . . . . . . . . . . . . . . . . . . . . . .54 Tom Meissner Jr.. . . . . . . . . . . . . . . . . . . . 28 Dianne Mercier. . . . . . . . . . . . . . . . . . . . . 36 Jim Monahan. . . . . . . . . . . . . . . . . . . . . . 19 John Morison III. . . . . . . . . . . . . . . . . . . . 65 Dan Morrison. . . . . . . . . . . . . . . . . . . . . . 36 Chris Mulleavey PE . . . . . . . . . . . . . . . . . 15 Anu Mullikin. . . . . . . . . . . . . . . . . . . . . . . 59 Joe Murray . . . . . . . . . . . . . . . . . . . . . . . . 37
Daniel Scanlon. . . . . . . . . . . . . . . . . . . . . 84 Ellen Scarponi. . . . . . . . . . . . . . . . . . . . . . 96 Cathy Schmidt. . . . . . . . . . . . . . . . . . . . . . 60 Katie Schwerin. . . . . . . . . . . . . . . . . . . . . 66 Tom Sedoric . . . . . . . . . . . . . . . . . . . . . . . 38 Dot Seybold. . . . . . . . . . . . . . . . . . . . . . . .84 Bill Shaheen . . . . . . . . . . . . . . . . . . . . . . . 60 Ken Sheldon. . . . . . . . . . . . . . . . . . . . . . . 38 Tim Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Marty Sink. . . . . . . . . . . . . . . . . . . . . . . . . 79 Michael Skelton. . . . . . . . . . . . . . . . . . . . 20 Jean Smith. . . . . . . . . . . . . . . . . . . . . . . . . 56 Tim Smith . . . . . . . . . . . . . . . . . . . . . . . . . 56 Nick Soggu . . . . . . . . . . . . . . . . . . . . . . . . 96 Scott Spradling. . . . . . . . . . . . . . . . . . . . . 73 John Stabile II. . . . . . . . . . . . . . . . . . . . . . 84 Mark Stebbins. . . . . . . . . . . . . . . . . . . . . . 16 William Stone. . . . . . . . . . . . . . . . . . . . . . 38 Leslie Sturgeon. . . . . . . . . . . . . . . . . . . . . 21 Tom Sullivan. . . . . . . . . . . . . . . . . . . . . . . 16 Tom Sullivan. . . . . . . . . . . . . . . . . . . . . . . 66 Arthur Sullivan. . . . . . . . . . . . . . . . . . . . . 85
____________ O____________ Richard Ober. . . . . . . . . . . . . . . . . . . . . . . 78 Deb Osgood Ph.D.. . . . . . . . . . . . . . . . . . 19 Amanda Grappone Osmer. . . . . . . . . . . 89 Russ Ouellette DM. . . . . . . . . . . . . . . . . . 19 Sean Owen. . . . . . . . . . . . . . . . . . . . . . . . 72
____________ P_____________ Marty Parichand. . . . . . . . . . . . . . . . . . . . 54 Joseph Pepe MD . . . . . . . . . . . . . . . . . . . 44 Michael Peterson. . . . . . . . . . . . . . . . . . . 44 Renee Plummer. . . . . . . . . . . . . . . . . . . . 83 Peter Powell . . . . . . . . . . . . . . . . . . . . . . . 83 Wayne Presby. . . . . . . . . . . . . . . . . . . . . . 28 Alison Pyott. . . . . . . . . . . . . . . . . . . . . . . . 37
_____________T_____________ Gregg Tewksbury. . . . . . . . . . . . . . . . . . . 39 Russ Thibeault. . . . . . . . . . . . . . . . . . . . . . 21 Scott Tranchemontagne. . . . . . . . . . . . . 73 Jamie Trowbridge. . . . . . . . . . . . . . . . . . . 73 Patrick Tufts. . . . . . . . . . . . . . . . . . . . . . . . 79 Harold Turner PE. . . . . . . . . . . . . . . . . . . 16
____________ V____________ Nick Vailas. . . . . . . . . . . . . . . . . . . . . . . . . 46 Karen Van Der Beken. . . . . . . . . . . . . . . 80 Richard Verney. . . . . . . . . . . . . . . . . . . . . 66 Justine Vogel. . . . . . . . . . . . . . . . . . . . . . . 46
Bill Quinlan. . . . . . . . . . . . . . . . . . . . . . . . 28
Dan Weeks. . . . . . . . . . . . . . . . . . . . . . . . 29 Howie Wemyss. . . . . . . . . . . . . . . . . . . . . 56 Cheryl Wilkie Psy.D., MLADC. . . . . . . . . 47 David Worthen. . . . . . . . . . . . . . . . . . . . . 66
____________ R____________ Tom Raffio. . . . . . . . . . . . . . . . . . . . . . . . . 44 Peter Ramsey. . . . . . . . . . . . . . . . . . . . . . 79 Tom Rath. . . . . . . . . . . . . . . . . . . . . . . . . . 59 Alex Ray. . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Kathleen Reardon. . . . . . . . . . . . . . . . . . 79 Jake Reder Ph.D.. . . . . . . . . . . . . . . . . . . . 96 Mike Reed. . . . . . . . . . . . . . . . . . . . . . . . . 84 Greg Rehm. . . . . . . . . . . . . . . . . . . . . . . . 15 Jim Reidy. . . . . . . . . . . . . . . . . . . . . . . . . . 60 Joe Reilly. . . . . . . . . . . . . . . . . . . . . . . . . . 38 Steve Reno. . . . . . . . . . . . . . . . . . . . . . . . . 19 Corrine Rober. . . . . . . . . . . . . . . . . . . . . . 54
____________ Y____________ Kyle York. . . . . . . . . . . . . . . . . . . . . . . . . . 96 Sherry Burnett Young. . . . . . . . . . . . . . . 61
_____________Z_____________ Val Zanchuk. . . . . . . . . . . . . . . . . . . . . . . . 67
VALUES THAT MATTER Eighty years ago, Triangle Credit Union was founded on the basis of serving a community. At its origin, that community included employees of the former Nashua Gummed & Paper Company. Approximately 50 years later, Triangle expanded to service a larger community; that of southern New Hampshire and northern Massachusetts. Today, community is the foundation of Triangle Credit Union — it’s what drives us to do what we do, and starts with the people that many members don’t even think about: our Board of Directors. Our Board is passionate about community and many of them not only serve to make Triangle the Best Credit Union in NH — they serve in many capacities to make our community the best it can be. We want you to meet some of these people because they make a difference for our members, for our employees, and for our community. Margo Compagna, Triangle’s first female Chair, has served on Triangle’s Board since September 2007, and was elected into her new role in February 2018. Margo has 33 years of experience as a human resource professional in both private industry and healthcare, and retired in 2011 from Catholic Medical Center as their Vice President of Human Resources. Margo had served for 6 years on the board of Manchester Mental Health. She is currently serving her 4th year on the board of Hope for NH Recovery, in Manchester, NH. Margo is also a CASA/GAL (Court Appointed Special Advocate/Guardian Ad Litem), which is a volunteer position that she took on when she retired in 2011. She works as an advocate for children in the Manchester and Nashua family courts in neglect cases. She says, “It is the best and most rewarding job that I have never been paid to do.” Bob Demers has served as a Board Director since 2016. Bob has held several previous Board positions with organizations such as Nashua Rotary Club, Nashua Pastoral Care Center, Academy of Finance, Nashua Continuum of Care, American Cancer Society Hillsboro South Unit, and the United Way. David Degulis has served on Triangle’s Board of Directors since 2002. Prior to
trianglecu.org - (603) 889-2470
Pictured (L to R): Bob Demers, 2nd VP; A. Scott MacKnight, CEO/President; Mark Richardson, Director; Margo Compagna, Board Chair; David Degulis, Director; Rebecca MacLennan, Secretary; David Fredette, Director; Rick Holder, Director. Not pictured: Bob Duhaime, Director
joining the credit union’s board, he served for two years as a Board Director for the Triangle Financial Group. He has held a number of positions as a board officer, as well as a member on a number of sub-committees. Since 2008 he serves as a Trustee of the Pension Fund. David is in full support of Triangle’s mission statement and a true advocate to providing financial literacy for all. David Fredette, is currently the Treasurer/Tax Collector of the City of Nashua and has been the Hillsborough County Treasurer for the past 14 years. David has served on Triangle’s Board of Directors since 2014; in addition, he serves on the Board of the Nashua Senior Center. David is a trustee of the Mary Sweeney Home, which provides apartments to senior women with limited income. One of David’s interests has been affordable housing in Nashua for both blue-collar workers and seniors. He has supported and assisted organizations throughout the years to obtain land and funding to assist in these projects. Rick Holder has served on Triangle’s Board of Directors since 2003. Rick’s passion is steeped in early childhood education. His interests range widely to include all sports and intellectual pursuits in the areas of science, history and politics. In addition to owning and operating schools and sports clubs, Rick served as the President of the Hampton Parent/Teacher’s organization, Chairman of the Child Development Council of NH, Board Member of the Souhegan Arts
Council, President of the Milford/Amherst Chamber of Commerce, Chairman of the Governor’s Council on Physical Activity and Health, and past Chairman of the Board of Triangle Credit Union. Rick’s overarching wish is for all people to be able to live life “happily ever active!” Rebecca MacLennan, Board Secretary, is the VP of Finance and Operations at Bishop Guertin High School in Nashua, NH. An advocate for financial education, her professional career allows her to combine her self-confessed “accounting geek” side with her long-standing passion of education, bringing real-life experiences into the online classroom. Volunteering is not foreign to Rebecca, who was a former Board Director and Treasurer for Marguerites Place in Nashua, and began her 4th term (16th year) as Class President of her alma mater, Simmons University. Rebecca was also named one of Nashua’s 25 Extraordinary Women in 2015. She’s very committed to her profession, the mission of Triangle and its members, and has proudly served on its Board and sub-committees for over 10 years. There have been many changes to Triangle Credit Union over the past 80 years, but our commitment to community has been, and will continue to be, unwavering. In 2018, with guidance from our Board and leadership team, Triangle supported over 50 nonprofit and community organizations through financial gifts and volunteerism, and we are honored to do our part.
Nashua - Manchester - Amherst - Derry - Coming Soon: Merrimack
“It’s not about what we do today. It’s about who we are every day.” – Craig D. Lounsbrough
Congratulations Phil Emma, COO & EVP, and Gregg Tewksbury, President & CEO, for being recognized as two of the New Hampshire 200. Thank you for your amazing leadership at our company and in our communities.
9/20/19 10:11 AM
architecture/ engineering/ construction
ARC H ITE CTU R E / E N G I N E E R I N G /CO N STR U CTI O N Barry Brensinger Principal Lavallee Brensinger Architects
Dylan Cruess Chief Operating Officer/Principal TFMoran
Education: Dartmouth College (BA), Harvard University (MA) Career history: After starting his career as an architect in Texas in the 1970s, where he was able to work on major building projects, Brensinger returned to New Hampshire and helped found Lavallee Brensinger Professional Association in Manchester, which has become a major regional architectural firm with nearly 80 professionals in three regional offices designing projects throughout the country. Industry advice: Integrate your business life with your community life, enabling the two to inform each other. Having done so, you’ll find that you have a richer, fuller understanding and appreciation of both. Most important business lesson: Take the time to thoughtfully process decisions. I always gut-check myself — am I doing the “right” thing? How will I look back on this decision and its consequences in the future? Hobby/passion: Making things with my hands! Building stone walls and gardens. Crafting wood toys for my grandkids. Humans are becoming farther and farther removed from their genetic predisposition to find satisfaction in the making of things with their hands. Favorite part of living in New Hampshire: Our potential as members of a statewide community of manageable size to work together in unique and impactful ways.
Education: Bates College (BS) Career history: He joined the engineering firm of TFMoran in 2001, working in several capacities throughout the firm. In 2013, he was among four senior employees to take ownership of the company. Most important business lesson: There are about two degrees of separation in the business community. It’s vitally important, even in the most challenging circumstances, that you treat people with respect and fairness. Building and maintaining a great reputation and fostering good relationships are crucial. Fun fact: In 2004, I took a sabbatical and spent a year in Australia working various construction jobs and playing lacrosse for the East Torrens Payneham Redwings — a private club team. The Aussies have an amazing perspective on life and know how to live in the moment. Industry advice: Make a difference in the communities where you live and work. Being involved in both industry-related associations and nonprofit organizations is an investment (of both time and money) that not only benefits your business, but creates a socially conscious culture in your organization. Favorite part of living in New Hampshire: I love the sense of community and the proximity to hiking in the White Mountains or the big city of Boston.
Lisa DeStefano Principal DeStefano Maugel Architects
Jonathan Halle Principal Architect & Landscape Architect/ Managing Member Warrenstreet Architects Inc.
Education: Boston Architectural College (BA), New Hampshire Technical Institute (AA) Harvard University Graduate School of Design Career history: A practicing architect since 1983, she founded DeStefano Architects in Portsmouth in 1995. The firm recently merged with Maugel Architects of Harvard, Mass. Throughout her career, DeStefano has received numerous accolades for her design work, commitment to giving back and personal contributions to the field of architecture. Most important business lesson: To surround yourself with like-minded, smart and accomplished people, from consultants to advisers to peers. What has you most excited about your company’s future?: Our recent merger with Maugel Architects will bring a strong design resource for both commercial and residential real estate throughout New England. What keeps you up at night?: The “Things To Do” list, what has been done, needs to be done and what can be done better. Bucket list item: To live in Italy for an extended period. I’d love to become part of the culture and community as well as to learn to speak Italian fluently. Industry advice: Have a passion, not only for design but also for your clients and employees. Favorite part of living in New Hampshire: Our people, its beauty and the ease to get around the state to explore the ocean and mountains. 14 New Hampshire 200 | 2020 edition
Education: Roger Williams University (BS), Southern New Hampshire University (MS), Notre Dame University (Graduate Certificate) Career history: Halle is a founder of Warrenstreet Architects Inc., originally incorporated in 1990 as Sherman Greiner Halle Ltd., of Concord. He is a dual licensed and registered architect in New Hampshire, Connecticut, Maine, Massachusetts, New York and Vermont, and a registered landscape architect in New Hampshire who is LEED building design and construction and EDAC certified. In 2008, in the spirit of social responsibility, legacy and to better represent the growth and diversity of the firm, he converted the firm’s legal business structure to become one of the first known employee-owned professional design service cooperatives in the country. Most important business lesson: Obstacles in planning and design is inevitable. The way you navigate the ebbs and flows of pushing a project forward is what will define you as a person and a firm. Your reputation and impact will be driven by perceptions and the personal relationships you create. Work hard to build strong foundations, and the structure and support you need will follow. Hobby/passion: Cultivating community and giving back has always been an ingrained component of Warrenstreet’s culture. Through my role as co-chair of the Building on Hope Organization and numerous other give-back efforts, supporting those less fortunate through design has significant meaning to me.
ARC H ITE CTU R E / E N G I N E E R I N G /CO N STR U CTI O N Todd Hanson Principal JSA Architects
Preston Hunter Vice President Eckman Construction
Education: Oklahoma State University (BA and MA) Career history: Hanson spent the first five years of his career in Dallas before moving to Portsmouth in 1987, when he accepted a position at JSA. He recently was elevated to the College of Fellows of the American Institute of Architects. Most important business lesson you’ve learned: Always look for a better way to do anything and everything. Listen before speaking, gain real empathy for your client’s needs and perspectives as well as the end users of your products or solutions then add value. Toughest challenge: People might think that losing the ability to walk was my toughest challenge. Many knew me as a competitive runner who blew off steam on my daily training runs. But losing the ability to speak was, and remains, my toughest challenge to overcome. But I am now asked to “speak” at conferences all across New England and beyond. Industry advice: Never focus on short-term profits. Focus on environmental and social sustainability before it’s too late. Favorite part of living in New Hampshire: I came for the beauty of our mountains and coastline as well as the history. But now I love the people.
Education: Bucknell University (BS) Career history: After joining Eckman Construction in 2005, Hunter spent three years working on Eckman job sites across the state and then another three years working with project managers and estimators in the Bedford office. He was promoted to director of business development in 2011 and then to vice president in 2014. Community involvement has always been important for Preston. He is currently the chairman of the board of directors of the Greater Manchester Chamber of Commerce and a member of the board of directors of Amoskeag Industries. What excites you most about your industry?: The career opportunities are endless. There is something for everyone in construction. I believe there will be a new generation of talented men and women who appreciate the pride that comes with building something with your own hands. Fun fact: After graduating from college, I was a carpenter in New Orleans for a summer before heading to Park City, Utah. On my way across Colorado, I received a call from a friend suggesting that I stop by Telluride on my way. I ended up staying for three years! Industry advice: Help spread the word about the great career opportunities in the trades. Construction is not a fall-back, it’s a rewarding and lucrative profession.
Christopher R. Mulleavey President and CEO Hoyle, Tanner & Associates, Inc.
Greg Rehm Owner Liberty Hill Construction
Education: New England College (BS), White Mountain Community College (AS) Career history: Mulleavey started working at his family-owned restaurant at the age of 10 and has paid taxes every year since. He graduated from White Mountain Community College on a Friday and started work as a land surveyor for Costello, Lamasney and DeNapoli (CLD) in Manchester the following Monday. The economy suffered in the early ‘90s and he went to work as an assistant superintendent for Frank W. Whitcomb on a 26-mile roadway rehabilitation project on US Route 91. Part of his job required constant communication with the on-site professional engineers. At the completion of the project, he was determined to be the one to wear the “white hard hat” and enrolled in the engineering program at New England College. He started his engineering career at HMM/Earth Tech, a consulting engineering firm with an office in Bedford, and for the last 21 years has been with Hoyle, Tanner and Associates, Inc. in Manchester. Interesting book: “Atlas Shrugged” by Ayn Rand. Bucket list item: I have a big bucket. I would have to say visiting the Great Wall of China would be near the top. It is quite an engineering accomplishment to say the least.
Education: Hobart and William Smith Colleges (BA) Career history: After college, Rehm was the only employee at a winery, working in all aspects of the business. He transitioned to the construction industry and became lead carpenter for a local building before starting Liberty Hill Construction in Bedford. Toughest challenge: Balancing work and family. This requires discipline and commitment. Learning to successfully separate the two has been one of the toughest challenges to overcome. Hobby/passion: I have a passion for hiking and being in the mountains. I have climbed all of the 4,000-footers multiple times and am continuing on with the high peaks in the Adirondacks, Vermont and Maine. Industry advice: Think long-term and make decisions based on that thinking. Take time to process decisions and be consistent. Elicit help from your team and your family. Be honest and do the right thing, even when it is more difficult or more costly financially. Bucket list item: To take a full month away from my company. This will further challenge my staff to make decisions without me and allow me to spend some quality time with my family on a road trip-style adventure. Another item is to be constantly completing things on my bucket list.
New Hampshire 200 | 2020 edition 15
ARC H ITE CTU R E / E N G I N E E R I N G /CO N STR U CTI O N Mark Stebbins Chairman and CEO PROCON
Thomas “Tom” Sullivan Manager Sullivan Construction, LLC
Education: Dartmouth College (BA) Career history: The fourth generation of his family to lead PROCON, Stebbins started work as a loan officer for Chase Manhattan Bank after graduation. After he took over leadership at PROCON, he has grown the company from a $5 million business into a $200 million firm with commercial projects portfolio throughout the Northeast. As managing partner of XSS Hotels, he oversees one of the largest hotel development companies in the Northeast. What gets you out of bed in the morning?: The thought that each new day brings new opportunity and the ability to make someone else’s life better. What do you enjoy most about what you do?: We are basically in a service business that deals with helping others realize their dreams. Working with a diverse set of customers, vendors and employees to help attain those dreams keeps me charged up. What would you like people to most remember about you?: The culture of integrity we have developed at PROCON. What do you enjoy doing for fun?: I really enjoy working, but in my downtime I enjoy hanging out with my four grandchildren.
Education: University of New Hampshire (BS) Career history: Sullivan joined his brother Jack, working in the family construction business in 1986. Upon Jack’s retirement in 2005, Sullivan took over the reins. He’s worked for 33 years in every aspect of the business. The company’s focus is in sustainable construction, banking, healthcare, institutional, education, manufacturing, corporate office and commercial buildings. Toughest challenge: I am celebrating 26 years of sobriety with the support of family and friends. Confronting my own vulnerability was humbling, but it has given me the strength to help others and be a more compassionate person. I could have never envisioned being on this list earlier in my life. What has you most excited about your industry’s future?: Over the last 10 years, our industry’s building practices have improved the efficiency of buildings. Fun fact: My wife, Dede, our four children and my siblings were in attendance when I threw out the opening pitch at Fenway Park this year. Dreams come true! Favorite part of living in New Hampshire: New Hampshire is a small enough state where you can get involved and make an impact for the betterment of all. Bucket list item: Become a pilot.
Harold Turner President and CEO The HL Turner Group Inc.
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16 New Hampshire 200 | 2020 edition
Education: Tufts University (BS, MS), Southern New Hampshire University (MBA) Career history: In 1990, he founded The HL Turner Group Inc. in Concord, a company of architects, engineers and building scientists known for its award-winning environmental building designs and in promoting healthy buildings, sustainable design and enhanced learning environments. Toughest challenge: I was fortunate to have a cancer condition diagnosed early enough to successfully reach the other side of surgery, chemotherapy and remission. Running a small business when you are ill is a huge challenge, for both you and your business. Fun fact: I’m not very keen on watching much television, except for watching sports. However, when the mood strikes, I’m an expert binge-watcher on Netflix or Amazon Prime, even at the expense of a good night’s sleep. Hobby/passion: Golf! I am an outdoors person, but didn’t swing a golf club until my late 20s. I married a golfer in my early 30s. Age puts limits on many of the outdoor sports I love to do, but golf is timeless! Industry advice: Don’t stay in your business or personal comfort zone. There is so much more to learn by embedding yourself and participating in outside nonprofit and business organizations.
business and professional services
BUSIN ESS AN D PROFESSIONAL SE RVIC ES Pubali Chakravorty-Campbell Chief Executive Officer Human Resource Partners Education: Boston University (BA), Society for Human Resource Management (SHRMSCP), Southern New Hampshire University (MBA, expected ‘21) Career history: CEO of HR Partners since 2018; vice president of organizational strategy at HR Partners, 2016–2018; HR business partner at HR Partners, 2015–2016; executive coach at Sojourn Partners, 2014–2015; founder and director of Bikram Yoga Manchester, 2004–2015. Most important business lesson: Keep your distance from people who speak more than they listen. In business, the people who listen, ask great questions, dig deeper and value learning are the ones who will be the best employers, co-workers, clients, mentors and friends. Hobby/passion: All things personal style and fashion. Anyone that knows me well knows how much I enjoy seeking out clothing, shoes, accessories and cosmetics that pack a punch. There is nothing more exciting to me than a fantastically curated wardrobe that is a feast for the senses or a lipstick in the perfect shade of red. The mere thought of this makes me giddy! Industry advice: First and foremost, never forget that the word “human” is in our job title. Next, serve as an enthusiastic educator about how much HR professionals are capable of. The narrow perspective that many have about our profession impacts our ability to affect meaningful change. Finally, rising tides lift all ships. HR or not, when we help others succeed, we help ourselves. Exercise compassion, not competition.
Tracy Hall President and CEO Greater Nashua Chamber of Commerce Education: Brown University (AB) Career history: She has an eclectic background across the spectrum of the government, nonprofit and for-profit sectors. Hall has worked since she was about 12 — from waitressing to McDonald’s, working in a factory and a library, and being a nanny in Italy, in her early working years, to nearly 20 years in nonprofit management and development, as well as eight years in legislative policy development and analysis for three governors and the U.S. House of Representatives, and about eight years in software design. Every position she’s held has added insights and skills that serve her well today as CEO of the Chamber. Most important business lesson: Talk to your employees, your customers, the “not yet customers” you want to have. If you know them well, see their goals, understand their frustrations and view their world through their eyes, then you can create and deliver products and services they’ll love and want and seek out. Industry advice: As chambers, we’re in a unique position to know and bring together the thought leaders across a myriad of industries to ensure that our communities and our state become and stay connected, strengthening our shared foundation and resiliency. We often see leaders as they emerge and we have great tools to support them. Chambers are challenged to stay relevant in these days of social media and “connections” that are wide, but in reality have very shallow roots. Connecting people and ideas is in our DNA, and should remain at the center of everything we do with and for our members and the communities we serve. 18 New Hampshire 200 | 2020 edition
Robert “Bob” Chapman President Chapman Scrap Metal & Demolition Education: Self-taught; 40-plus years of hands-on learning. Career history: Chapman has owned and operated Chapman Scrap Metal Recycling & Demolition out of Milan, NH for over 40 years, after working in the scrap metal industry as a teenager with his father. More than four decades later, he has been able to continue to grow it into a family business, expanding into the hauling division, and is proud to employ many hard-working individuals. His knowledge of the demolition industry, and the North Country, has allowed him the opportunity to work on various mill redevelopment and repurposing efforts, bringing shuttered mill sites back to life and re-establishing employment opportunities. Most important business lesson: The key to running a successful business is its employees. They are the foundation to what we do, and instrumental to our long-term success. Keeping them engaged, incentivized and proud of the work they are doing is critical. Toughest challenge: When a mill closes, the impact on the community is devastating. There often is a challenge in trying to encourage people to have hope, and to be open to change and diversifying. But give people the opportunity, they will. What keeps you up at night?: Access to workforce. Our skilled labor pool is aging, and as they retire, I fear the next generation will not be available. We need to work together to provide opportunities and resources to the younger generation, so they stay and work within the state, long-term.
Genella McDonald President Stibler Associates Education: Hamilton College (BA), Suffolk University (MA) Career history: Starting out with Bartlett Design Associates in Dover, McDonald joined Stibler Associates in 2004 as an interior designer, becoming the firm’s president in 2015. From 2006 to 2001, she was an adjunct professor of interior design at the New Hampshire Institute of Art. Most important business lesson: The tools and resources needed to manage the demands of busy professional and family life come from within yourself. What has you most excited about your industry’s future?: Design continues to become increasingly prominent in the public sphere. This provides so many opportunities for growth and understanding of human interaction with the built environment. I believe we will continue to see more and more beauty and functionality in the spaces we inhabit. What keeps you up at night?: Climate change. There is so much we could be doing collectively and as individuals. Working in the building industry comes with extra responsibility to practice sustainability. Industry advice: Work collaboratively. Informal partnerships between separate organizations with complementary specialties and a good rapport can deliver superior results. Favorite part of living in New Hampshire: Although New Hampshire has so many wonderful and unique regions and towns, in many ways the state functions as one big connected community.
BUSI N ESS AN D PROFESSIONAL SE RVIC ES James “Jim” Monahan President The Dupont Group
Deborah “Dr. Deb” Osgood CEO Osgood & Associates, Inc.
Education: Rhode Island College (BA) Career history: For the past 26 years, Monahan has worked with the Dupont Group, a Concord, NH-based public affairs firm. He began as an associate in 1993 and advanced to vice president before acquiring the company from its founder, Ed Dupont, in 2016, when he retired. In addition, he founded the firm’s public relations division, White Birch Communications Group. Some areas of focus include energy, healthcare and transportation. This work centers on advocating on public policy matters before the New Hampshire legislature, state agencies and the executive branch of state government as well as some work with the federal government. What has you most excited about your industry’s future?: The interaction between communications and public policy and how rapidly it is changing. Systems for monitoring and reporting on policy development now move at the speed of light and information is everywhere. It’s a great challenge to use new tools to know what is happening, and then applying some analysis to determine why it happened and what will happen next. Industry advice: The governmental affairs business requires you to work with lots for folks with lots of different backgrounds and experiences. Knowing and respecting where folks are coming from and what influences their thinking will keep you level even with the folks who vote against you and your clients. And in government affairs, there are no 9th innings; there will always be the opportunity to try again.
Education: Franklin Pierce University (Ph.D.), Southern NH University (MBA), New Hampshire College (BS) Career history: Dr. Osgood has been driving talent development and the entrepreneurial spirit for three decades as a CEO, consultant, trainer, presenter, radio personality and author. She contributed to the success of numerous organizations in manufacturing, service and nonprofit sectors, and her business and workforce development programs have helped thousands of people to succeed. She also served as an IBM spokesperson, empowering women and minority entrepreneurs, pioneered a workforce development program in Nigeria and provided business mentorship expertise through a U.S. Department of State Iraqi Businesswomen’s Partnership program. Most important business lesson: Success in business and any area of life, for that matter, is more about a desire to succeed than knowledge, experience or skills combined. Each of the latter can be developed, but the will to succeed can only come from within. Toughest challenge: The sudden loss of my husband who was also my business partner and best friend. Having helped thousands of others to transform their lives, it is humbling to realize how little prepared I was to help myself. Industry advice: Beware the desire to succeed at all costs. Success comes from working well “with and through others” not at the expense of each other.
Russ Ouellette CEO Sojourn Partners
Stephen “Steve” Reno Executive Director Leadership New Hampshire
Education: Plymouth State University (BA), Southern New Hampshire University (MBA), University of Phoenix (Doctorate) Career history: Dr. Ouellette is a recognized expert in high performance coaching, executive leadership and organizational development. As founder of Sojourn Partners, Ouellette’s consulting centers on executive performance, firm motivation, planning and organizational change. He is also an adjunct professor at New England College where he’s led more than 100 graduate courses and held the role of graduate school program director for six years. Ouellette has authored two books, “The Leadership Advantage” (2013) and “The Future of Everything: Strategies for Successful Business Behavior” (2015). Some of his clients include national firms across many industries. What has you most excited about your company’s or your industry’s future?: Twenty years ago, executive coaching was a rare thing. Today, leaders and executives readily use coaching as a primary tool for growth, strategy, culture and success. The future is going to be about thoughtful, agile and on-demand planning, and Sojourn is excited to be a part of the industry growth. We are launching a new virtual program to have a bigger impact. Favorite part of living in New Hampshire: My favorite part of living in New Hampshire is that we have a culture of access within the business community and throughout the state. We can get to anyone we want to, which allows us to collaborate and help our community more effectively.
Education: St. John’s College (BA), University of California Santa Barbara (MA, Ph.D.) Career history: Teaching and administration, University of Leicester (UK), 1970 – 1979; visiting scholar, Harvard University Center for the Study of World Religions, 1979 – 1980; associate provost/interim dean of College of Arts and Science, University of Southern Maine, 1980 – 1989; provost, then president, Southern Oregon University, 1989 – 2000; chancellor, University System of New Hampshire, 2000-2009; fellow, Harvard Center for the Study of World Religions, 2009 – 2010; executive director, Leadership New Hampshire, 2010-present. What has you most excited about your company’s or your industry’s future?: The health of a society rests upon the education of its people (at all levels and at all ages). But it’s not simply the acquisition of knowledge that is needed; it is also the development of a sense of responsibility for one’s community that is critical. Fun fact: I am a recent co-author (with our grandson’s other grandfather) of a children’s book, “Araf the Giraffe.” Industry advice: Never lose sight of an educator’s responsibility not just to teach, but also to teach by good example. Favorite part of living in New Hampshire: The size of our state, the ease with which we can get around, and the natural beauty that is ours to enjoy but also to protect. I also love the many, many friendships and professional associations that have become mine through living in New Hampshire. New Hampshire 200 | 2020 edition 19
BUSIN ESS AN D PROFESSIONAL SE RVIC ES Jim Roche President Business and Industry Association of New Hampshire Education: University of Minnesota (BS) Career history: Roche has led the Business & Industry Association, New Hampshire’s statewide chamber of commerce, since 2005. He’s been a chamber executive for 17 years and was named “2015 Chamber Executive of the Year” by the New England Association of Chamber of Commerce Executives. He also serves on the U.S. Chamber of Commerce’s “Committee of 100,” comprised of the nation’s leading chamber executives. Most important business lesson: Not one lesson, multiple lessons: Honesty is indeed the best policy. Don’t coast. Lean forward. Don’t be afraid of taking appropriate risks. Recognize your own weaknesses. Treat everyone with respect, even when you disagree. A genuine smile and a welcoming handshake go far in life and in business too. Toughest challenge: Growing membership, becoming relevant to policy-makers and growing our influence with them, and ensuring we operate in the black year after year. Thankfully, we’ve succeeded at all four. What keeps you up at night?: Emerging leaders are not “joiners” the way baby boomers joined. As a membership-based organization, we’re constantly refreshing and enhancing our value proposition to secure support and participation from next-generation business leaders. Fun fact: I’m one of 10 kids. Interesting book: “A Gentleman in Moscow” — the best book in a decade!
Timothy “Tim” Sink President Greater Concord Camber of Commerce Education: Notre Dame College (BM), Institute for Organizational Management Career history: After college, Sink had a brief two-year stint as a general music teacher for elementary and junior high schools in Hooksett. It was difficult to make ends meet and required an additional part-time job, so he moved in another direction. He was introduced to the Greater Manchester Chamber of Commerce and was hired as director of membership development. Truly enjoying the organizational culture, Sink was successful, doubling the membership at the time from 600 to 1,200 members through an aggressive membership drive. He was later promoted to director of operations, and six years later, he was hired as president of the Greater Concord Chamber of Commerce. Most important business lesson: Business is a contact sport. If you want to excel, you must provide outstanding customer service, and it should be done with both a professional and personal touch. What has you most excited about your company’s or your industry’s future?: Running a chamber of commerce in this community is a joy. There is just so much social capital, and people really want what is best for the community. This environment creates a tremendous amount of potential for good things to happen. Hobby passion: I am a decent jazz sax/flutist and under the right circumstances with the right musicians playing good music beats everything else. 20 New Hampshire 200 | 2020 edition
Chris Rondeau CEO Planet Fitness Education: University of New Hampshire (AS) Career history: While attending UNH in 1993, Rondeau was hired by Planet Fitness co-founders, Michael and Marc Grondahl, to work the front desk at their first location in Dover, NH. Throughout the years, he worked side-by-side with the Grondahls to develop the unique fitness concept seen today. Eventually, he worked his way up through the ranks from the front desk staff manager of the first club, to regional manager, chief operating officer and then became co-owner of the business in 2003 as the company began to franchise. Rondeau became CEO in 2013 and Planet Fitness went public on the New York Stock Exchange in August 2015. Today, Planet Fitness has a market cap of about $7 billion and is a franchising powerhouse with more than 14 million members and more than 1,800 stores. What has you most excited about your company’s or your industry’s future?: We have 1,800+ locations today and believe we have the ability to have 4,000 stores in the U.S. alone. Approximately 80% of the population today does not have a gym membership and in fact, almost 40% of our members have never belonged to a gym in their lives. That’s a huge segment of the population that we can attract to our brand and ultimately, improve more people’s lives by enhancing their overall health and wellness.
Michael Skelton President and CEO Greater Manchester Chamber Education: Saint Anselm College (BA) Career history: Skelton started his professional career working in politics, serving in the office of Gov. Craig Benson as executive council liaison. From 2006 to 2011, he served as vice president of economic development and advocacy for the Greater Manchester Chamber, before working as media spokesperson for Public Service of New Hampshire/Northeast Utilities (now Eversource), from 2011 to 2014. In 2014, he was honored to have the opportunity to return to the Greater Manchester Chamber as president and CEO. Most important business lesson: Valuing relationships and being a conscientious communicator are not only important lessons for business, but life in general. No matter what industry you are in, being able to work with, understand and connect with people is essential to being successful. What has you most excited about your organization’s future?: I believe our chamber’s mission to shape the economic success of our region, and setting a bold vision for the future of our community and region is more important than ever in a time when many businesses need to focus more resources on their own growth and challenges. Industry advice: A wonderful piece of advice I received early in my career was to seek out opportunities where the challenges are complex and sometimes even controversial. Gaining experience and testing yourself in those types of environments builds resiliency and an understanding of how problems are solved and progress is achieved.
BUSI N ESS AN D PROFESSIONAL SE RVIC ES Leslie Sturgeon Visionary and Founder Women Inspiring Women Education: Burdett School (Executive Secretarial Diploma) Career history: Sturgeon is a serial entrepreneur who started her first business 30 years ago at the age of 22. Her first business was Office Options, providing office support and business services. Second was Association Solutions, with a focus on providing business, event planning and leadership services to professional organizations and homeowner’s associations. In 2007, she founded Women Inspiring Women to bring business and professional women together for personal and professional development, business resources and networking. Most important business lesson: Nothing happens until I make it happen. Being self-employed means being self-reliant, motivated and disciplined. What has you most excited about your organization’s future?: The women who make up the Women Inspiring Women community are making magic happen in their businesses, careers, family lives. Being part of their journey and witnessing their commitment to each other is amazing. Fun fact: That I was very shy and worked hard to overcome it. And I was the 1985 Moultonborough Academy prom queen. Industry advice: Everything in life is up to us. But we can reach out for support and encouragement from other women — the right women have our back and will cheer us on! Favorite part of living in New Hampshire: Hands down, my favorite part is the people. Everywhere you go in the state is a sense of “we are in this together.”
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Russell “Russ” Thibeault President Applied Economic Research Education: University of New Hampshire (Bachelors), University of North Carolina, Chapel Hill (Masters) Career history: Thibeault began economic and real estate consulting with a national firm in Washington, D.C., completing studies in over 30 states for public and private clients. He co-authored the President’s Report on Growth and Development submitted to Congress by President Ford, and worked as a consultant to the National Commission on Water Quality, National Trust for Historic Preservation, National Association of Home Builders, among others. He has been quoted in national publications and appeared on BBC TV, Japanese Public Television, Nightline, ABC World News, as well as locally heard on New Hampshire Public Radio. He formed Applied Economic Research in 1976, completing assignments in somewhere between fifty to 100 New Hampshire communities. Most important business lesson: Do not let your clients dictate the results of your work. Stay true to what you learn and believe. As a consultant, the credibility of your research is paramount. Be objective. Stay focused on a realistic assessment of opportunities and constraints. The best marketing is word of mouth emanating from a job well done. Fun fact: I earned my way through college playing saxophone in rock bands in the 1960s. I am a self-taught watercolor painter. Favorite part of living in New Hampshire: The people. We have a state of involved people, volunteering in local government, business organizations, etc. New Hampshire 200 | 2020 edition 21
Congratulations to our colleagues who have been selected among the Stateâ€™s most influential Business Leaders
Thomas D. Rath Sherilyn Burnett Young William F. J. Ardinger National Impact. Uniquely New Hampshire.
Rath, Young and Pignatelli, P.C. www.rathlaw.com Concord (603) 226-2600
Nashua (603) 889-9952
Boston (617) 523-8080
Montpelier (802) 229-8050
E D U C AT I O N Sister Paula Marie Buley President Rivier University Education: Villanova University (MBA), Georgetown University (MA), University of Pennsylvania (Ed.D.) Career history: Prior to coming to Rivier University, Sister Buley has served in executive vice president for administration at Seton Hall University, executive vice president and treasurer at Mount St. Mary University and vice president for finance at Immaculata University. Most important business lesson: Be prepared. What has you most excited about your industry’s future?: The impact of technology on teaching and learning. Fun fact: I was a lifeguard and taught swimming. Interesting book: “The History of American Higher Education” by John Thelin Industry advice: I believe that higher education is still part of the American dream and that colleges and universities have to continue messaging that their work has deep impact in developing future leaders not only as members of a workforce but also as citizens who actively participate in democracy. Favorite part of living in New Hampshire: The greater Nashua region has wonderful recreation, transportation and retail resources that can engage every family.
Michael “Mike” Decelle Dean University of New Hampshire – Manchester Education: University of New Hampshire (BS), Cornell University (MS) Career history: Decelle was recruited out of UNH by Bell Laboratories, which, at the time, was the research arm of the phone company, AT&T. He spent several years as a design engineer, eventually moving to the business side of the company (which later became Lucent Technologies) and led large sales teams (selling to what is now Verizon) and running product business units. Decelle left Lucent in 2000 to join the first of what would be six venture-funded technology startup companies, five of which he led as CEO. After 16 years in the startup world, he decided to do something completely different and go into the world of higher education at his alma mater. What keeps you up at night?: The wide range of challenges facing higher education, some of which are within our control, but many of which are not. The state demographic challenges are mostly outside of our control. As a state, public institution, we exist to serve and support the state, but with the number of 18-year-olds forecasted to decline by more than 20% over the next ten years, our financial viability depends on taking strategic steps to preserve the mission. That could mean downsizing to reflect lower enrollments, or finding a way to grow by attracting students from outside of the state to attend UNH and then settle in New Hampshire. It is a challenge, especially with many states here in the Northeast in the same demographic predicament. 24 New Hampshire 200 | 2020 edition
Jamie Coughlin Director Magnuson Center for Entrepreneurship Dartmouth Education: Princeton University (BA) Career history: Coughlin is the founding director of Dartmouth’s Magnuson Center for Entrepreneurship, where he helped build, launch and financially endow its entrepreneurial program and center for students, faculty and alumni. He’s been at Dartmouth and in this role since 2013. Most important business lesson: I’ve learned two lessons, in fact: Kindness and a warm smile can make all the difference, and play the long game, because things of significance (professional relationships, building a successful company) take patience and time. Interesting book: I am fascinated by J.R.R. Tolkien’s “The Hobbit” and “Lord of the Rings.” I admire Tolkien most for his commitment and passion, over nearly 70 years, at creating the world known as Middle Earth. So real was this world that it had its own geography, time, languages and history. Favorite part of living in New Hampshire?: The strength of New Hampshire is in its people and I am blessed to be a son of New Hampshire – it is truly part of who I am. The Live Free or Die state is built on the backs of rugged individualists. We are a small state, and those that are entrepreneurially inclined and have a can-do attitude get stuff done — and they do!
Ross Gittell Chancellor Community College System of NH Education: University of Chicago (BA), University of California, Berkeley (MBA), Harvard University (Ph.D.) Career history: James R. Carter professor at the University of New Hampshire; lecturer in economics, at Harvard University; senior researcher at Stanford Research Institute; senior consultant at Chase Economics. Toughest challenge: Misperceptions and misunderstandings about the role of community colleges. What has you most excited about your company’s or your industry’s future?: The increased interest in workforce education and training and with it the ability to expand access to and achievement in higher education that is aligned with economic opportunity and the state’s economic well-being. What keeps you up at night?: Insufficient resources to advance education and training in New Hampshire to meet the needs of students and opportunities in the economy. Interesting book you’ve read: “Prophet of Innovation” by Joseph Schumpeter and “Creative Destruction” by Thomas K. McCraw. Industry advice: Keep the focus on students and student achievement. Draw on student passion, purpose and their unique skills, and focus on their development and enabling them to excel. Favorite part of living in New Hampshire: The people, the communities, and the access to diversity of cultural and recreational resources.
E D U C AT I O N Lucy Hodder Director of Health Law and Policy, Professor of Law UNH School of Law/Institute for Health Policy and Practice Education: Princeton University (BA), Georgetown University School of Law (JD) Career history: Hodder started her career at a large law firm in Californian the labor and employment group. She moved “for love” to New Hampshire in 1993 and worked for the Civil Bureau of the Attorney General’s Office, litigating and providing advice and support to many state agencies. She transitioned to Rath, Young and Pignatelli PA in 1998 while raising a family and continued practicing in health and employment law, first as a litigator, and then as an advisor and corporate counsel. In 2012, Hodder was asked by Gov. Maggie Hassan to serve as her legal counsel and senior health policy advisor, a role that enabled her to further New Hampshire’s health policy initiatives during the implementation phase of the Affordable Care Act, Medicaid expansion, and the rebuilding of New Hampshire substance use and mental health care supports and services. After two budgets, Hodder transitioned to a new position with UNH School of Law, the Institute of Health Policy and Practice. Industry advice: Our healthcare spending is growing to almost 20% of our GDP by 2026 — this growth is unsustainable. We can either approach solutions by anointing the winners and leaving others behind, or by finding solutions that work for everyone. Innovation and change is hard but rewarding work.
Lucille Jordan President Nashua Community College Education: Ohio State University (MA, MS) Career history: Jordan has had the honor and joy to serve as the president of Nashua Community College for 23 years. During her tenure, the college has grown from 450 students to 2,100 students, added a wellness center, Judd Gregg Hall — an academic building for health, sciences and humanities, a 300-seat state of the art auditorium and the Walter Peterson Library. She was selected as the recipient of New England Board of Higher Education’s award for Excellence in Education for 2018. Most important business lesson: To embrace the notion that equity and equal are the same. What has you most excited about your company’s or your industry’s future?: A significant challenge for many of our students is the exceptionally high cost of books, often causing some students to extend their time to degree completion. In an effort to reduce this burden on our students, we have embarked upon Open Education Resources, where there is no cost for books. This fall, students in all of our English Composition classes were not required to purchase our books, and it is our goal to have 50% of our courses OER by 2021. Hobby/passion: My passion is my Labrador retrievers that compete in obedience, hunting and conformation. My hobby is weaving.
Susan Huard President Manchester Community College Education: Framingham State University (BA), University of Connecticut (MA, Ph.D.) Career history: Dr. Huard has been president of Manchester Community College since 2010. Prior to coming to New Hampshire, She held positions as a faculty member at high schools and colleges in New England and New York before moving into administrative positions in higher education. As an administrator leader, Dr. Huard has overseen divisions of faculty and developed programming ranging from fine arts to advanced manufacturing. Supporting the curricular work, she has led construction projects that focus on creating vibrant learning spaces for students and faculty. Creating collaborative partnerships with business and industry partners has been a focus throughout her career. These efforts have been recognized locally and nationally. Most important business lesson: Focus on the customer! Community colleges have multiple constituencies, namely our students and the businesses we serve. It is vital to our business as an educational institution to carefully consider students’ needs as we develop spaces, programs, curriculum and relationships. Listening to our business partners and combining their business knowledge with our skillset as educators leads to effective, productive outcomes for everyone. Bucket list item: To see a moose in the wild — it’s crazy but since my husband and I moved here, I have not seen one. It is a family joke. We traveled to Alaska this year and, no, I didn’t see one there either.
Todd Leach Chancellor University System of New Hampshire Education: Northeastern University (Ph.D.), Bentley University (MBA), Worcester State College (BS), Mass Bay Community College (AS) Career history: Dr. Leach is the chancellor of the University System of New Hampshire and previously served as president of Granite State College. Dr. Leach also served as the chief academic officer of the College of Professional Studies at Northeastern University, where he oversaw Northeastern Online and was the executive director of the School of Education. Chancellor Leach is currently the chair of the New Hampshire College and University Council and Campus Compact NH. What has you most excited about your organization’s or your industry’s future?: Higher education is in a state of rapid change and many institutions are simply trying to survive the changes, but this is still a period of opportunity for those willing to evolve. The University System has long been a leader in innovation and this is an opportunity to further advance new innovative programs, teaching and delivery models, as well as research. What keeps you up at night?: We are exporting a higher percentage of four-year college-going students than any other state in the country and they are critical to the state’s workforce pipeline. It is imperative that we work in partnership with the state and business partners to keep our New Hampshire students in New Hampshire. New Hampshire 200 | 2020 edition 25
E D U C AT I O N Paul LeBlanc President Southern New Hampshire University
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Education: University of Massachusetts – Amherst (Ph.D.), Boston College (MA), Framingham State University (BA) Career history: Dr. LeBlanc has been president of SNHU for 16 years, taking it from a local institution of 2,500 students to the largest university in the country, serving 135,000 college-age learners and another 50,000 opportunity youth. SNHU is widely seen as one of the most innovative institutions in the U.S. (some say the world). Before arriving at SNHU in 2003, Paul served as the president of Marlboro College in Vermont for seven years. Prior to that, he spent three years heading an ed-tech startup for Houghton Mifflin Company. In 2015, he took a sabbatical from SNHU and worked as a senior policy advisor in the U.S. Department of Education. Most important business lesson: That people (and thus culture) is the most important thing by far. You can have a great product/service, a great plan, a great infrastructure, but poor talent and a dysfunctional culture can and will undercut it all. You can have a mediocre product/service, not much of a plan, and iffy infrastructure, and great people and a high-performing culture can still make you a success. It’s all about talent. Industry advice: Make it about students. So much that goes on in higher education really isn’t about students (which is a surprise to many when I say that).
Patricia “Patty” Lynott President, University College Southern New Hampshire University “I am honored to be named among the 200 most influential business leaders by NHBR. I am proud of what Nashua Community College has done for the Greater Nashua community and our students over my 23 years as college president. ” - Lucille Jordan Nashua Community College has more than 50 associate degree and certificate programs, as well as workforce development. NCC prepares students to begin careers, or transfer to four-year institutions to earn their bachelor’s. •
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505 Amherst St. | Nashua, NH 03063 | nashuacc.edu | 603.578.8908
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Education: Loyola University Chicago (Ph.D.), Northern Illinois University (MA), Trinity College (BA), Harvard Graduate School of Education Career history: Dr. Lynott began her academic career as a communication professor teaching undergraduate and graduate courses in rhetoric, communication theory and public speaking. As the dean of graduate and continuing education at Elmhurst College, she founded Elmhurt Partners, the corporate training arm of the college that provided cutting-edge training initiatives to Chicago-area Fortune 500 companies. In 2007, she began her career at SNHU as vice president of academic affairs before advancing to provost and senior VPAA in 2010, and then executive vice president and provost in 2015. Dr. Lynott also served as the chief academic officer of the university for more than four years, growing the University College campus population from 1,800 students in 2007 to approximately 3,000 students in 2017. In 2017, she was appointed president of University College at SNHU. Industry advice: Innovation and tradition can (and should) co-exist. Don’t be afraid to embrace a new approach to learning, and don’t be reluctant to recognize the value of tradition. Favorite part of living in New Hampshire: “Live free or die” underscores everything in this state — politics, economics, law. But it’s not a slogan on a bumper; it’s a way of approaching life that includes a very high premium on freedom of choice and individual judgment.
ENERGY Steven Camerino President/CEO New Hampshire Electric Cooperative Education: Dartmouth College (AB), Columbia University School of Law (JD) Career history: Camerino worked with McLane Middleton (formerly McLane, Graf, Raulerson & Middleton) from 1983 to 2015, and is now the president and CEO of the New Hampshire Electric Cooperative. Most important business lesson: An effective leader needs to be a good storyteller. People want to know your vision. Where are you asking them to go with you? You need to be able to describe it so they can imagine what it will look and feel like, and you need to motivate them by helping them understand why it’s critical that they join you on that journey and why their part is so important. Fun fact: I’m basically a shy person. My professional roles have always required me to be outgoing and engaged with others, often in very public settings, but I’m most comfortable when I’m at home or with a small group of family or friends. Hobby/passion: I love to ski, especially with my family. My father grew up skiing in pre-WW II Italy, fled as the war was about to begin, and joined the Army’s ski troops as part of the 10th Mountain Division shortly after arriving in the US. His love of the sport has continued through to his grandchildren.
Wayne Presby President Mount Washington Cog Railway Company Managing Member White Mountain Biodiesel Education: UNH School of Law (JD) Career history: A multifaceted entrepreneur, Presby is an attorney who has overseen the diversification of the Mount Washington Cog Railway Company, which runs the oldest mountain climbing railway in the world but also designs and builds many of the components used in the railway operation, including its locomotives and passenger coaches. He also serves as one of two managing members of White Mountain Biodiesel, one of New England’s largest biodiesel plants, in Littleton. The company uses waste restaurant oil as well as crop surpluses from local farmers in manufacturing the fuel. Until 2018, Presby was chair of the board of Netshield, a provider of cybersecurity solutions for small- and medium-sized businesses based in Nashua. He also previously owned and operated the Mount Washington Hotel and Resort in Bretton Woods, which through a series of acquisitions over a 15year period, is the largest resort operation in New Hampshire, with over $36 million in annual revenues.
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Thomas “Tom” Meissner Chairman, President and CEO Unitil Corporation Education: Northeastern University (BS), University of New Hampshire (MBA), Dartmouth College (Tuck Executive Program) Career history: Meissner has worked in the utility industry for about 35 years, including all areas of gas and electric energy delivery. He joined Unitil in 1994 as a design engineer and progressed to director of engineering, senior vice president of operations and engineering, COO and, most recently, CEO. Prior to joining Unitil, Meissner worked for 10 years at Public Service of New Hampshire (now Eversource) where he advanced through various positions in engineering and operations. Over the years, he has enjoyed the opportunity to lead Unitil in such areas as corporate strategy, M&A, organizational development, crisis management and many other areas. Most important business lesson: Sometimes we’re faced with tough decisions where there are no good choices, and any decision will result in difficult outcomes. Start by first asking yourself “What’s the right thing to do?” If you can answer that, the rest of the decision-making process is much easier. What has you most excited about your company’s or your industry’s future?: Our industry is in the midst of a significant transformation due to changing customer preferences, environmental priorities, clean energy alternatives, technology innovation and other factors. It’s a fascinating time to be in the energy industry and presents a unique opportunity to chart a new course for the future.
William “Bill” Quinlan President, NH Operations Eversource Education: Villanova University (BS); University of New Haven (MBA); University of Connecticut (JD) Career history: Senior vice president-emergency preparedness – responsible for leading preparation for and response to emergencies and for establishing protocols to partner with federal, state and municipal officials; vice president-customer solutions – overseeing key customer-facing and technology functions; vice president field maintenance – overseeing the operations, maintenance, transportation, supply chain and facilities functions; president and COO of Northeast Utilities Enterprises Inc., the holding company for NU’s competitive businesses; attorney and deputy general counsel, Northeast Utilities. Most important business lesson: My background in engineering was very technical and scientific, but when I went to law school, it was an eye opener — everything was gra y. That’s true in life and in business: Solving the greatest challenges we face as a company and as a society can’t be reduced to a formula. What keeps you up at night?: My greatest concern is how we will get to a sustainable clean energy future while maintaining the reliability and affordability our customers need for their homes and businesses. It will require a balanced solution including small- and large-scale clean energy sources and advanced technology, like battery storage and electric vehicles. This is critical not just for us here in New Hampshire, but it’s a significant global challenge for generations to come. Industry advice: The energy industry is constantly changing. Be ready to change or evolve to meet society’s needs.
ENERGY Daniel Weeks Co-owner and Director of Market Development ReVision Energy Education: Yale University (BA), Oxford University (MA, Marshall Scholar) Career history: After committing to a year of full-time AmeriCorps service with City Year and completing his education, Weeks worked in nonprofit management and public policy as president of Americans for Campaign Reform (now Issue One) and executive director of Open Democracy. In 2016, after running for Executive Council, he transitioned to the private sector as director of market development for ReVision Energy, an employee-owned solar company and Certified B Corporation. Most important business lesson: Relationships are everything. Whether it’s closing a deal or solving an interconnection challenge with a major utility or recruiting impact investors, nobody answers your calls if you haven’t earned their trust. What excites you most about your industry?: ReVision Energy has seen rapid expansion with 20% year-over-year growth. As the price of solar, battery and efficiency technology continues to drop, we see growth locally and an emerging Green Industrial Revolution globally. Hobby/passion: As a small-town New Hampshire kid, I took up circus arts alongside sports and briefly performed with a youth circus in Germany. My kids say that my juggling and clowning skills are still (mostly) intact. More recently, my hobby is playing music with my wife and friends in the Crossway Christian Church band in Nashua.
“An effective leader needs to be a good storyteller. People want to know your vision.” — Steven Camerino, President/CEO New Hampshire Electric Cooperative
Celebrate success. With 70 tenants and 500,000 square feet of development, the Settlers Brand includes Settlers Green and Settlers Crossing in North Conway, New Hampshire. Developed and managed by OVP Management, Inc. For leasing opportunities contact Robert M. Barsamian: (617) 965-9700 x13 | firstname.lastname@example.org New Hampshire 200 | 2020 edition 29
Helping People. Changing Lives.
Tom Boucher is an innovative leader not just as CEO of Great NH Restaurants, but as a caring and dedicated member of the community. Thanks, Tom, for all you do for New Hampshire.
Southern New Hampshire Services (SNHS) is one of five nonprofit Community Action Partnerships in New Hampshire and serves Hillsborough and Rockingham Counties. Using data derived from community assessments SNHS develops programs designed to provide low-income community members with vital services, and to connect them to opportunity. SNHS meets the urgent and immediate needs of individuals and families in many areas including employment, nutrition, housing and education, while working to address the causes of poverty within the community. Addressing problems and barriers which prevent individuals and families from moving toward self-sufficiency is central to the mission of SNHS. As Executive Director of Southern New Hampshire Services, Donnalee exemplifies the culture of â€œhelping people, changing lives.â€? As a lifelong citizen of New Hampshire, and with previous experience as Mayor of the City of Nashua, Citizen Legislator and Deputy Speaker of the NH House of Representatives, Donnalee brings a wealth of community collaborations and partnerships, along with a passion for helping to improve the lives of others, to the Community Action network in New Hampshire. The Board of Directors and staff of SNHS congratulate Donnalee on receiving this recognition and thank her for her continued support and dedication to the Promise of Community Action.
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f i n a n c IA L S E R V IC E S Howard Brodsky Co-Founder, Chairman and CEO CCA Global Partners
Joseph “Joe” Carelli State President NH & VT Citizens Bank
Education: Wesleyan University (BA) Career history: Brodsky co-founded CCA Global Partners in 1984 with friend Alan Greenberg. It has grown to be an $11 billion worldwide cooperative. CCA is a privately held cooperative based in the U.S. with member businesses throughout the U.S., Canada, Australia and New Zealand. Across North America, more than 2,800 retail locations, 20,000 child care centers and 1 million small businesses benefit from CCA Global’s leadership through its 14 different businesses. Howard co-authored the book, “The Unexpected.” Toughest challenge: My father died when I was 13. I took over our small family business after graduating from college. I had to file Chapter 11 at age 28 to save the business. I came out of Chapter 11 and paid back all my debts. It was my MBA of Business. What has you most excited about your company’s or your industry’s future?: Consolidation in all industries and all levels will continue at a rapid pace. Every business will need scale and resources to compete. More than 25 million family businesses in America needing the services — we provide to give them the scale and level the playing field. Interesting book: “The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything” by Bob Johansen — serves as a benchmark to prepare for the future. Hobby/passion: I love to walk and bike, and help others succeed.
Education: University of Massachusetts (BS) Career history: Carelli has served as the state president of New Hampshire and Vermont and regional head of New England portfolio management for Citizens Bank since 2011. He oversees an $8 billion franchise with over 75 branch locations across the two states. In his role, he coordinates partnerships among the banks leadership team to insure delivery and execution of goals and objectives across several business lines including wealth, mortgage, retail delivery, public affairs, and commercial and business banking. Previously, Carelli served as executive vice president and director of commercial banking for New Hampshire, Maine and Vermont from 1992 to 2011. Prior to that, he served in leadership roles at New Heritage Bank and First Bank in Massachusetts. Joe serves on the boards of several New Hampshire organizations including the Palace Theatre board of trustees, Granite United Way and Saint Anselm College’s School of Ethics in Business and Governance Advisory. He is a member of the Business and Industry Association of New Hampshire’s finance committee and executive committee. In the past, he has served as board chair for the New Hampshire Bankers Association and has previously served on the boards of Stay Work Play New Hampshire, World Academy and Nashua Center for the Handicapped.
David Cassidy Senior Vice President, New Hampshire Commercial Group Head Eastern Bank
Sandra “Sandy” Cleary Founder & CEO SLC Group Holdings
Education: Gordon College (BS) Career history: Cassidy was hired by First NH Bank, in Manchester, right out of college in 1989 as a commercial credit analyst. He then moved with his wife, Susan, to North Conway to work for North Conway Bank. There, he was introduced by a colleague to Joe Reilly and Phil Stone and moved to work for Centerpoint Bank as a commercial loan officer. Between 1996 and 1998, Centerpoint went through a series of mergers ending as part of what is now TD Bank where he stayed until 1999, when he joined Joe Reilly and Lucy Gobin and the team that was starting Centrix Bank as the Bank’s senior lending officer. Centrix Bank grew from $0 to $1 billion in assets in 2014, when it was sold to Eastern Bank, where Cassidy has remained for the last five years, directing commercial banking in the state. Interesting book: “Shoe Dog” by Phil Knight Hobby/passion: I love and enjoy the outdoors. As a family we love to ski, hike, camp and kayak. Bucket list item: When I retire, I would love to own a campervan and travel and explore the country with my wife, Susan.
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Education: Florida Institute of Technology (BS) Career history: Cleary started her career as a “rocket scientist” designing and building guidance systems for ballistic missiles in California. After her dad and brother both died suddenly of heart attacks, she moved back east to take care of her aging mom. Cleary started an internet travel agency in her mom’s basement. Over the next 20 years, she worked with her team to grow that business to over $135 million in sales, located in Moultonborough, NH. She recently sold the company and is now investing, partnering and mentoring startup businesses across the country. Most important business lesson: Surround yourself with people whom you can trust to tell you the open and honest truth — not “yes” men or women. You don’t need to agree with them all the time, but you do need to be aware of all the hidden landmines that might exist in your path. Industry advice: If you are going to invest in startups, bet on the “jockey” and not necessarily the “horse.” It’s the entrepreneur you need to connect with, not the product. They can always roll out new products, but investing in someone is like a marriage — you don’t want to have to get a divorce in just a few years.
f i n a n c IA L S E R V IC E S Ronald “Ron” Covey President/CEO St. Mary’s Bank Education: Southern New Hampshire University (MBA), University of New Hampshire (BS) Career history: Covey became the eighth president, CEO of the oldest credit union in the country, St. Mary’s Bank, in 2008. A graduate of UNH, he began his career as a credit analyst, later becoming executive vice president/director of commercial banking at People’s United Bank, and prior to that EVP/manager of the Commercial Banking Group for Citizens Bank, responsible for Maine, New Hampshire and Vermont. Most important business lesson: Having a great team! Establishing, building and maintaining a healthy culture is paramount. It’s been said, “there’s nothing more detrimental...than someone who has talent but no ability to co-exist with others or to contribute to the firm’s culture.” What has you most excited about your company’s or your industry’s future?: Technology in the financial services industry is advancing rapidly and creating more convenient high-tech ways to manage finances. The exciting thing about St. Mary’s is being able to take the newest high-tech features and blend them with our high-touch culture. Hobby/passion: My passion is my family — my wife and I spending time with our adult children and now our grandchild. Industry advice: Winston Churchill said: “We make a living by what we get — we make a life by what we give.” As our industry changes, we must maintain a level of service and giving to both our community and our members.
C ONGRATULATIONS TO THE
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Juliana “Julie” Eades President New Hampshire Community Loan Fund Education: Swarthmore College (BA), University of New Hampshire (MBA) Career history: Eades has served as the New Hampshire Community Loan Fund’s executive director since its founding in January 1984. Under her guidance, the Loan Fund has helped preserve, create or improve over 9,100 homes, 3,800 jobs and 4,400 child care spaces with flexible financing and technical assistance. Nationally, the organization is a model for how to help people and institutions invest locally, preserve and improve manufactured housing as affordable housing, and how to use royalty financing to help local businesses grow. Most important business lesson you’ve learned: Do the best you can to support employees while balancing the interests of the individual and the organization. What has you most excited about your company’s future?: The positive impact that people with low incomes can have in their families, communities and workplaces when the tools of opportunity (capital and training) are available. Fun fact: I through-hiked the whole Appalachian Trail, end-to-end (in 1977). Industry advice: Stay focused on people’s potential and be flexible. Favorite part of living in New Hampshire: New Hampshire’s “small town” character can translate into relationships and connections to make real opportunity possible for all.
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Congratulations to the NHBR 200 - NH’s Most Influential Business Leaders including our own President & CEO, Paul Falvey.
New Hampshire 200 | 2020 edition 33
f i n a n c IA L S E R V IC E S Philip “Phil” Emma Executive Vice President and COO New Hampshire Mutual Bancorp (Merrimack County Savings Bank, Meredith Village Savings Bank, Savings Bank of Walpole and MillRiver Wealth Management) Education: Bentley College (BS), Member of the American Institute of Certified Public Accountants and Chartered Global Management Accountant. Career history: Following graduation from Bentley College in 1976, Emma began his professional journey as an accountant at CPA firms both small and large. Since 1984, he’s worked in various positions in financial services from controller to CFO to COO to president. He took a small break from financial services in 1991 to become CFO of Road Bridge Utilities and Site Contractors, but returned to banking in 1996. He looks forward to retirement in December. He will remain an active board member of Concord Hospital and looks forward to spending time traveling with family. Bucket list item: I am looking forward to visiting Sicily in the near future. Industry advice: Embrace and support change. People in our industry should also seek to improve banking as a whole by getting involved in industry organizations at both the state and federal levels. Favorite part of living in New Hampshire: As a New Hampshire native, I’ve always appreciated the four seasons. However, as I’ve matured, I would be happy if we had only three of those four seasons!
William “Bill” Greiner Board Chair/Founder Primary Bank Education: Brandeis University (BA) Career history: In 2000, he founded Greiner Investments, a firm that develops and invests in real estate and makes passive business investments. Greiner had previously founded the private hedge fund Rockmont Management Partners. In 2007, he became an investor/owner in Great NH Restaurants. Most important business lesson you’ve learned: If you treat your employees and customers with respect, it goes a long way. When a problem arises, look for solutions from your team instead of looking for reasons or people to blame. Toughest challenge: Personally, the toughest challenge was watching my father battle cancer and then move on when he was gone. It was a helpless feeling to know that little to nothing could be done. It made me more aware of things around me and given me the ability to appreciate things even more than before. It also imparted on me that you shouldn’t put off until tomorrow what you can do today. Hobby/passion: Fly fishing in great places like Quebec, Yellowstone and Alaska. I enjoy introducing others to fly fishing as it is a great way to relax and enjoy life. Bucket list item: To catch a fish in all 50 states in one calendar year on a fly rod.
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Paul Falvey President and CEO Bank of New Hampshire Education: Hamilton College (BA), Rensselaer Polytechnic Institute (MBA) Career history: Falvey is a 25-plus year seasoned community banker with significant experience building and managing lending businesses and community banks. Falvey is currently the president and CEO of Bank of New Hampshire, with $2.6 billion in assets under management, including more than $1.7 billion in bank assets and more than $900 million in wealth management assets. Most important business lesson: Building and running a business is not linear. There are always ebbs and flows. Challenges and even the occasional crises appear when least expected. The ability to assess, react and evaluate is critical. A long-term view is necessary to be successful. Fun fact: Former NCAA Division I College Ice Hockey official Interesting book: “Pillars of the Earth” by Ken Follett. Industry advice: Expect the unexpected and take a long-term view, particularly when building relationships with customers. Bucket list item: Attend Oktoberfest. What has you most excited about your company’s future?: Banking, a rapidly changing competitive environment, creates opportunity for entities that are nimble, focused and experienced. BNH is excited about the opportunities because we have a positive, focused and experienced team in place.
Joseph “Joe” Keefe President Impax Asset Management LLC and Pax World Funds Education: College of the Holy Cross University of Virginia School of Law (JD) Career history: Since 2005, Keefe has been CEO of Pax World Funds and its investment adviser, Impax Asset Management LLC as well as CEO of its majority-owned subsidiary, Pax Ellevate Management LLC. Under his leadership, Pax has become a leading innovator in the field of sustainable investing and has been named one of the “100 Most Influential People in Business Ethics” five times and Financial Times named him its 10 “top feminist men” of 2015. Toughest challenge: I practiced law for 16 years and then did a mid-career switch into the financial services industry, requiring me to learn all about investments and markets and business management. It was a lot of work but also a lot of fun. Most important business lesson: The value of a company resides in its people. Hobby/passion: Guitar, reading, golf. Industry advice: Success in business, as in life, often consists of persuading people to do what you want them to do. So learn how to persuade them — work on your communications skills, both oral and written.
f i n a n c IA L S E R V IC E S George Lagos Executive Director New Hampshire Retirement System Education: Keene State College (BA), UNH Franklin Pierce Law School (JD) Career history: Prior to joining NHRS in 2012, Lagos had a 25-year career in the insurance and reinsurance business. Upon graduating law school, he joined New Hampshire Insurance Company (AIG), where he became VP and general counsel. He then moved to the business side as president and CEO of Syndicated Services Company (SSC), an insurance and reinsurance management company, and also as a director of its parent Bermuda holding company, RK Carvill International Holdings, which operated U.K. and U.S. reinsurance brokerage businesses. Most important business lesson: While there are many factors involved, the quality and engagement of your team — the people who work alongside you are the biggest determinants of the success of any service-based organization. What keeps you up at night?: As the senior executive of a public pension system with over 85,000 members, retirees and beneficiaries, the protection of personal information and assets under management against cybersecurity-related risk is my greatest concern, day and night. Industry advice: Public pension systems serve those who serve us: teachers, police officers, firefighters and other governmental employees. Pension boards and administrators must continuously focus on assessing risk and implementing sound actuarial assumptions in order to assure the financial viability of their plans and the future financial security of each and every one of these public servants.
Michael “Mike” L’Ecuyer CEO Bellwether Community Credit Union Education: Southern New Hampshire University (MBA), Elon University (BA) Career history: Wachovia Bank, retail banking officer; Shawmut Bank, vice president retail banking and vice president of commercial banking; Safety Fund National Bank, vice president commercial lending and senior vice president retail banking; Bellwether Community Credit Union (formerly Telephone Credit Union of New Hampshire) senior vice president and president/CEO. Most important business lesson: Create a culture that strives for exceptional member (customer) service while maintaining a high level of employee satisfaction and trust and your organization will almost always reach its potential. Toughest challenge: Taking over as CEO after the sudden loss of our previous CEO who was at the helm for over 35 years. What has you most excited about your company’s future?: As a community institution with a business model centered around remote delivery channels and limited branches, we can be early adopters of technology that our members find relevant and convenient. Hobby/passion?: Golf. Bucket list item: Golf trip to Ireland Favorite part of living in New Hampshire: The generous people of New Hampshire who donate time and treasure to help those in need and the nonprofits that improve the quality of life for everyone.
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Maria Ryan! The Board of Directors at Cottage Hospital would like to congratulate Dr. Maria Ryan on being recognized as a Top Business Leader and Executive in New Hampshire by NH Business Review. We are fortunate and proud to have you as our hospital’s CEO.
NEW HAMPSHIRE 200 RECIPIENT Cottage Hospital is located in Woodsville, NH, serving 26 towns between New Hampshire and Vermont. Dedicated to providing high touch, evidence-based practice at a low cost, Cottage Hospital is the only designated trauma center for adults and pediatrics in the North Country.
603.747.9000 | 90 Swiftwater Road, Woodsville, NH 03785 www.CottageHospital.com
New Hampshire 200 | 2020 edition 35
f i n a n c IA L S E R V IC E S Susan Martore-Baker President Cambridge Trust — New Hampshire
Marie McKay President Bigelow & Company Certified Public Accountants, PLLC
Education: Furman University (BA), Southern New Hampshire University (MBA) Career history: Martore-Baker began her banking career at South Carolina National Bank as an intern her senior year in college. She remained in the trust and investment division of several banks including Shawmut, State Street Global Advisors and Citizens before joining Cambridge Trust as president in 2011. At Cambridge Trust, she has helped grow the team and their presence in New Hampshire to more than $1 billion in client assets and now, after merging with Optima Bank earlier this year, Cambridge Trust is a full-service bank in the state. Toughest challenge: Early in my career, working in South Carolina in the early ‘80s, it was difficult to compete with men in my field. Most times I was not taken seriously, instead referred to as a “pretty little thing.” The challenge made me work harder and stay focused on achieving my goals. Industry advice: Have a plan or you will become part of someone else’s. If you know where you want to end up, you will navigate toward that goal, but without a clear focus on what you want to accomplish, it’s not possible to get there. Favorite part of living in New Hampshire: New Hampshire is a small community so I value the friends and business acquaintances that I have here. Each one, in some way, has helped me get where I am today.
Education: New Hampshire College – SNHU (BS) Career history: McKay has been with Bigelow & Company for her entire career — 1983 to present. She started as an intern and is now the managing partner. Most important business lesson: Be patient. It isn’t easy for me, but I have learned that problems are solved over time, challenges are overcome over time and opportunities generally present themselves when you seek them. Toughest challenge: Being a professional women, business owner and mother has been the most rewarding and challenging experience of my life. Wouldn’t change a minute. What has you most excited about your company’s or your industry’s future?: As a CPA, I have the opportunity to work with many business owners in a very strategic way. Entrepreneurs invest their money, energy and resources into their business. Helping them succeed is very rewarding. What keeps you up at night?: The many competing expectations. Fun fact: I have designed and constructed a couple of houses. Hobby/passion: My family, boating, hiking and, of course, laundry! Industry advice: Think strategically and help others. Favorite part of living in New Hampshire: The people, the community and the recreation.
Dianne Mercier President, N.H. People’s United Bank
Daniel “Dan” Morrison Chief Executive Officer, Cambridge Trust NH
Education: Southern New Hampshire University (BS) Career history: Mercier began her banking career as a teller at Amoskeag Bank in Manchester, after which she spent the next seven years learning the retail business. The ability to learn, to try new things and to advance made it a great incubator for her career. After seven years, she took advantage of the opportunity to learn banking and finance with businesses. She’s remained in that field for the past 28 years. Most important business lesson: Not to be so certain about things. What has you most excited about your industry’s future?: The capacity and opportunity for growth, advancement and challenge. Interesting book: Absolutely anything by Malcolm Gladwell. Hobby/passion: I love yoga, though I admit to being more enthusiastic than talented. Industry advice: Think more about the experiences you want to have than the job title. Favorite part of living in New Hampshire: We count on each other to show up when help is needed, and in the 35 years I have been working here, I’ve never been disappointed.
Education: San Francisco State University (BS) Career history: Morrison was co-founder (along with his wife, Pam) of Optima Bank & Trust. He served as its chairman, president and chief executive officer from 2007 to 2019. Upon the merger of Optima Bank & Trust with Cambridge Trust in 2019, Morrison was appointed chief executive officer of Cambridge Trust New Hampshire, and serves on the Boards of both Cambridge Trust and its parent, Cambridge Bancorp. Prior to founding Optima Bank, Morrison served in management and executive roles with First Signature Bank & Trust in Portsmouth, Golden West Financial Corporation in Oakland, Calif., and Bank of America in San Francisco. What has you most excited about your company’s or your industry’s future?: The merger of Optima Bank & Trust with Cambridge Trust is a perfect strategic fit. Cambridge has offered wealth management services in New Hampshire for more than 20 years but no banking services. Optima offered banking but not wealth management. Now, we have the best of both banks. Industry advice: Volunteer and get involved in something you are passionate about. You will meet people and likely discover that you have shared passion and common interests. Those meaningful relationships are good for business as well. People do business with people that they know and trust.
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f i n a n c IA L S E R V IC E S Joe Murray Vice president, Government Relations and Public Affairs Fidelity Investments Education: Ithaca College (BS) Career history: Murray has been with Fidelity Investments for 12 years, joining in 2007 as senior director of public affairs and serving in his current role as vice president of public affairs since 2013. Previously, he was managing editor at WMUR-TV and WCVB-TV, where he conducted daily news research, coverage and production of local and regional news, including NewsCenter 5, Boston’s top-rated newscast. Fun fact: While I’ve lived in New Hampshire for16 years, I am proud of my Syracuse roots and will always be an avid Orange fan! Interesting book: I highly recommend “Quiet: The Power of Introverts in a World That Can’t Stop Talking.” Whether you are an introvert, extrovert or anything in between, there is something for everyone in this book and its lessons apply to both professional and personal relationships. Hobby/passion: I love to golf and my goal is to play it more often. Industry advice: I like to remind individuals that there are a lot of gray areas in our industry and there often isn’t a hard yes or no answer. I encourage others to put themselves in someone else’s shoes to really understand or see the “other side” of an issue. Too often we are only seeing things as one way or the other.
Alison Pyott Partner, Senior Wealth Manager Veris Wealth Partners Education: University of New Hampshire (BS), Merrimack College (Financial Planning Certificate) Career history: Having joined Veris Wealth Partners in 2007, Pyott speaks internationally on impact and gender lens investing, having co-authored the firm’s global-reaching research on the subjects. Previously, Pyott was the director of client service and operations at Citizens Advisers from 2004 to 2007 and director of community impact at the United Way of the Greater Seacoast, from 2001 to 2004, in addition to various positions at John Hancock Signature Services. Most important business lesson: The value of fertile ground and co-creation to foster and affect change. I also truly value that we are all “works in progress” personally and organizationally. What has you most excited about your company’s or your industry’s future?: Sustainable, responsible and impact investing in the U.S. increased 38% between 2016 and 2018, and has grown 18-fold since 1995, now representing 26% or 1 in 4 dollars according to U.S. | SIF 2018 Trends Report. Demand from millennials, women, foundations and families is driving this growth. This is coupled with increasing awareness in business and investment management that improved incorporation of environmental, social and governance factors can help reduce risk and enhance performance. High impact investments are helping address climate change, ecosystem health, gender equity, health and wellness, poverty and a host of other pressing global needs.
Congratulations to our President & CEO, Tom Blonski and the other recipients of the inaugural New Hampshire 200. Thank you for your continued commitment and excellence in all that you do!
Bedford, NH Engineering and Manufacturing Company Solves Complex RF/Microwave Challenges Since 1970, TRM Microwave has been serving the Aerospace and Defense Industry by partnering with its customers to design unique, custom RF/Microwave hardware solutions for Radar, SATCOM, Unmanned Surveillance Systems and Electronic Warfare and Countermeasures Applications. TRM is vertically integrated with the latest capabilities to handle quick prototyping, engineering design, manufacturing, quality and testing.
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email@example.com | www.trmmicrowave.com | Ph 603.627.6000 New Hampshire 200 | 2020 edition 37
f i n a n c IA L S E R V IC E S Joseph “Joe” Reilly Chairman, Board of Directors The Provident Bank Education: University of New Hampshire (BS, MBA) Career history: Reilly began in the banking industry right out of college as a management trainee. Over his 40-year banking career, he was privileged to have worked in several great companies culminating with having started a denovo bank with a partner in 1998: Centrix Bank in Bedford, NH. Reilly and his partner grew the bank to $1 billion in assets and it was sold in 2014 to Eastern Bank of Boston, Mass. He stayed on for three years to assist in a highly successful transition and integration. Most important business lesson: While there are several, ethics and integrity in your dealings trumps everything. Without building trust with a customer, colleague or community, it is very difficult to succeed. Also, you must believe in the service/product you sell. Never stop selling. Be professionally persistent, even if yes is not the first answer. Fun fact: I was enrolled in the Air Force ROTC program at UNH for my first two years with a goal of being a commercial airline pilot. However, I had to go to plan B as I did not meet the stringent criteria for continuing in the program, as the country was at peace and acceptances were very limited. Industry advice: Make a commitment to involve yourself in organizations outside the industry with a goal of making your community a better place.
Tom Sedoric Executive Managing Director The Sedoric Group of Steward Partners Education: University of Vermont (BS) Career history: When his former firm, AG Edwards, was acquired by a bank after the dreadful repeal of Glass Steagall in 1999, Sedoric worked hard to create an advisory (fiduciary) account structure that was contrary to the traditional “brokerage” model where commissions were the means of compensation. The Sedoric Advisory Program was launched at AG Edwards and this means of compensation, where the advisor’s (fiduciary) compensation is linked to the client’s success is much more of an industry standard today. The Sedoric Group adheres to its core values: accountability, responsibility and transparency. Most important business lesson: Under promise and over deliver. Tell the truth, even if the other party may not wish to hear it. Toughest challenge: After being acquired by a bank, whose fundamental mission is one of “value extraction,” we found a way to protect our clients and get back to the business of “value creation.” Banks are flawed and their employees cannot serve the public as fiduciaries. Interesting book: Paul Volcker’s Memoir — “Keeping At It,” where he outlines a beautiful story of his lifelong service to the public. He is a personal hero of mine and was very fond of our late senator, Warren Rudman. Industry advice: Serving as a fiduciary is a very high honor and you have the ability to genuinely change people’s lives for the better.
Ken Sheldon State President Bank of America
Bill Stone President & CEO Primary Bank
Education: Babson College (BS), Bentley College (MBA) Career history: Sheldon has worked in commercial banking since 1983, with nearly 30 years at Fleet Bank/Bank of America. He was elevated to the position of state president in 2011, working across the region to connect Bank of America’s business lines to deliver integrated financial services to individuals, families and businesses. Sheldon enjoys working with his colleagues in the private bank, Merrill Lynch, consumer, commercial and investment banking to deliver the power of Bank of America for the benefit of the local economy and community. Most important business lesson: Character counts. And there’s nothing like adversity to test one’s character. Be honest. Be fair. What has you most excited about your company’s or your industry’s future?: The massive investment in technology will make the industry more convenient, more efficient and safer. What keeps you up at night?: Recessions and cybersecurity. Fun fact: I collect mechanical banks (and some still banks). Interesting book: Ken Follett’s “Pillars of Earth”. Bucket list item: Tour Switzerland. Industry advice: The economy and banking are cyclical. Build your customer relationships for good times and for the tougher times. Favorite part of living in New Hampshire: The change of seasons along with easy access to lakes, ocean, mountains and Boston.
Education: Southern New Hampshire University (MBA), University of New Hampshire (BA) Career history: Stone began his career in banking nearly four decades ago. Over the years he has worked at a number of different New Hampshire banks in a variety of capacities, including everything from mailroom clerk and teller to credit analyst and loan officer. He has served as the president and CEO of Primary Bank since it opened in Bedford in 2015. Upon opening, Primary Bank was recognized as the first de novo bank to open in New England and only the second to open in the country since the financial crisis of 2008. Primary Bank now has a second location on Elm Street in Manchester and is working toward opening a third location in Derry. Toughest challenge: When the time came to begin hiring for Primary Bank, I was faced with the challenge of convincing other banking professionals to leave gainful employment and join a startup bank with an unproven record. I like to think my enthusiasm along with that of Primary’s board of directors was contagious; we began with a great team, one we continue to build upon today. What has you most excited about your company’s or your industry’s future?: The overwhelming positive reception Primary Bank received by New Hampshire’s business community. The significant growth we experienced during our first four years is a strong indicator that we continue to be well received.
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f i n a n c IA L S E R V IC E S Gregg Tewksbury President and CEO New Hampshire Mutual Bancorp Education: Whittemore School of Business and Education, UNH (BS) Career history: Following graduation from UNH in 1987, Tewksbury began his professional journey as a staff auditor at Ernst & Whinney (now E&Y). After a short stint in public accounting and passing the CPA exam, he went to work for CFX Corporation in Keene. Beginning as the director of audit, he then took on various accounting and finance roles ending as the CFO. CFX was sold in 1998 and he left to become the CFO of Merriam-Graves Corporation, a family-owned industrial and medical gas provider. In 2005, he joined Savings Bank of Walpole as CEO and stayed there until it affiliated with New Hampshire Mutual Bancorp in 2018, when he became the president and CEO of NHMB. Toughest challenge: The loss of my son when I was a young father. Though a confident and self-reliant person, I learned to fully appreciate family, friends and community at a young age, and found there are times when you need to rely on others to get you through. Most important business lesson: To be an effective leader, you need to listen intently. I was told early on in my career that we have two ears and one mouth and they should be used proportionately. I believe that’s true.
“Without building trust with a customer, colleague or community, it is very difficult to succeed.” — Joe Reilly, Chairman, Board of Directors The Provident Bank
New Hampshire 200 | 2020 edition 39
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H E A LT H C A R E Greg Baxter President Elliot Health System
William “Bill” Brewster Vice President-NH Market Harvard Pilgrim Health Care
Education: St. Michael’s College (BS), University of Vermont College of Medicine (MD) Career history: After obtaining his medical degree, Baxter trained in emergency medicine at the University of Massachusetts, serving as a flight physician and then chief resident, before joining Elliot Hospital in 2003, when he served as chief of emergency medicine. In 2008, he became chief medical officer and senior vice president of medical affairs for the Elliot Health System and was named president in 2018. Most important business lesson: Difference of opinions, philosophies and perspectives can lead to conflict if not acknowledged, and unresolved conflict is a root cause of ineffective teams. What has you most excited about your industry’s future?: The most impactful change in healthcare costs will be technology aided by virtual visits and technological advances to deliver earlier diagnosis and more effective treatment will more effectively increase the value of healthcare. Hobby/passion: Most recently, I found my new hobby, Crossfit. The endlessly variable workouts and tempo keeps my approach to fitness fresh. Favorite part of living in New Hampshire: As an active New Englander, I have grown accustomed to mountains, lakes and the seacoast all being about an hour drive. Couple the convenience with a welcoming attitude, what could be better?
Education: University of Vermont (BA), George Washington University (MD) Career history: A general internal medicine practitioner in Vermont from 1984 to 1987, Brewster moved to New Hampshire after that, practicing first in North Conway and then Rochester/Somersworth. In 2012, he started at Harvard Pilgrim Health Care as associate medical director in New Hampshire, and in 2016 was promoted to his current position. Most important business lesson: To support and trust the drive and expertise of my team, allowing them to be recognized and successful as a measure of my success. I’ve learned that my team wants to be responsible for goals and projects and sees my delegation of tasks as trust in them. Fun fact: I was the lead guitarist in a rock band in high school. My one and only paid event was held at the Franklin, NH, rec center and we were featured in an article in the Franklin Transcript. Bucket list item: To visit Italy, and meet and spend time with some of my wife’s family that still lives in the mountainous area near Naples. Favorite part of living in New Hampshire: Being able to speak one-toone with our legislators no matter local, state or federal as a neighbor.
John T. Broderick Senior Director of External Affairs Dartmouth-Hitchcock Health
Kevin Callahan President and CEO Exeter Health Resources
Education: College of the Holy Cross (BA), University of Virginia School of Law (JD) Career history: Broderick started his professional career in New Hampshire as a trial lawyer, working with the Devine, Millimet & Branch law firm and then went into private practice before being named in 1995 to be an associate justice on the New Hampshire Supreme Court, eventually serving as chief justice from 2004 to 2010. He later became dean of the University of New Hampshire School of Law and was later named to his present position. He spends much of his focus on working to end the stigma surrounding mental health in New Hampshire. Most important business lesson: Excellence never happens without a clear vision, a real team and mutual respect. Fun fact: I met President Kennedy in the White House Rose Garden when I was in the 8th grade on the morning of the Bay of Pigs Invasion of Cuba. Hobby/passion: I have devoted the last three years of my life, with the help of Dartmouth-Hitchcock, trying to change the culture and conversation around mental illness. Favorite part of living in New Hampshire: My favorite part of living in New Hampshire for over four decades is the resilience and creativity of its citizens.
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Education: Seton Hall University (BA), George Washington University (MHSA) Career history: After graduate school, Callahan undertook a post-graduate fellowship at a health system in Massachusetts and then joined Exeter Health Resources 1981, becoming executive vice president and subsequently president and CEO. “Over the 38 years that I have been at Exeter Health Resources there have been too many accomplishments that we have achieved as an organization; no one accomplishment is mine — it is the team’s accomplishment that I am a part of.” Most important business lesson: More assumptions are wrong than are right. What has you most excited about your company’s or your industry’s future?: Exeter Health Resources’ planned affiliation with Massachusetts General Hospital and Wentworth-Douglass Hospital. Interesting book: “The Big Picture.” Bucket list item: To orbit the earth. Industry advice: The inevitable transformation of healthcare will touch every part of American society; understand why, embrace the transformation and adapt. Favorite part of living in New Hampshire: Compressed into this small state is the limitless beauty of the mountains and the ocean and a sense of community like no other place I’ve been.
H E A LT H C A R E Joanne Conroy CEO and President Dartmouth-Hitchcock Health
Dwight Davis Owner/President Senior Helpers
Education: Dartmouth College (BA), Medical University of South Carolina (MD) Career history: Before taking her job at Dartmouth-Hitchcock, Conroy was CEO of Lahey Hospital and Medical Center in Burlington, Mass., where she expanded its educational and research programs and strengthened the organization’s operational infrastructure and facilities. Before that, she served for more than six years as chief healthcare officer for the Association of American Medical Colleges in Washington, D.C., and before that worked in several executive capacities at the Atlantic Health System of Florham Park, N.J, and held several academic and administrative leadership positions at the Medical University of South Carolina. Most important business lesson: No matter how tough the challenge is, you can do what needs to be done with humanity, integrity and respect for everyone involved. What keeps you up at night?: Workforce. We’re a nearly zero unemployment state, yet our population is aging. The demand for healthcare services and the necessary workforce will continue to increase. Favorite part of living in New Hampshire: I love the natural beauty of the state, as the rugged terrain north of Concord, including the White Mountains. I also love the colonial history, the beauty of the Seacoast, and the rugged mill city-turned-innovation center character of Manchester.
Education: University of Houston (BS) Career history: A first-round draft pick in the National Basketball Association draft, Davis played professional basketball for the Cleveland Cavaliers and Golden State Warriors. In 2014, he and his wife Gayle founded Senior Helpers, which provides in-home care in four New Hampshire counties. A member of the New Hampshire Workforce Council, he helped launch the first Home Health Aid Apprenticeship Program in New Hampshire at Great Bay Community College. What has you most excited about your industry’s future?: According to the AARP, 10,000 baby boomers are turning 65 every single day, and this is expected to continue into the 2030s. The growth potential is astounding. What keeps you up at night?: Staffing. How do we continue to recruit, hire and train to keep up with the demand with unemployment at an average of 2.5% in the state? Interesting book: “Being Mortal” by Atul Gawande. Industry advice: Be a student of your industry. Don’t be afraid to think outside of the box. Life is not a cookie-cutter. Favorite part of living in New Hampshire: I enjoy the change of seasons. However, winter could definitely be a little shorter!
Lisa Guertin President Anthem Blue Cross and Blue Shield in New Hampshire
John Kacavas Chief Legal Officer and General Counsel Dartmouth-Hitchcock Health
Education: Southern Connecticut State University (BA), Boston University (MBA) Career history: Guertin entered the health insurance industry right after college, spending eight years at The Travelers in Hartford, Conn., and in various field offices on the East Coast before moving to New Hampshire in 1990 to work at Matthew Thornton Health Plan. Through acquisitions, the HMO became part of Anthem Blue Cross and Blue Shield and Guertin, through a series of promotions, eventually became president of Anthem in New Hampshire in 2004. Toughest challenge: When I was given the opportunity to take over as president of Anthem’s New Hampshire plan, I was in the middle of a fulltime executive MBA program at Boston University, had two small children, an aging mother who needed help and a husband with a demanding job of his own. Those were crazy years, but we got through them. Hobby/passion: I am a “wannabe” interior designer. Since I was young, I have loved nothing more than decorating, rearranging and nesting. Given a rare free afternoon, you will probably find me in HomeGoods. Industry advice: I encourage up-and-coming leaders to say “yes.” If you build your brand as a problem-solver, you will always be given bigger problems to solve.
Education: St. Michael’s College (BA), American University School of International Service (MA), Boston College Law School (JD) Career history: After his admission to the New Hampshire Bar, Kacavas began his legal career at a private law firm in Manchester. In 1993, he began his career in public service, becoming a prosecutor with the New Hampshire Attorney General’s Office, where he worked until 1999, eventually becoming chief of the homicide unit. He then joined the U.S. Department of Justice as a trial attorney in the criminal division, then returned to Manchester, where he spent nine years in private practice until being appointed U.S. Attorney for New Hampshire by President Obama. Most important business lesson: Selfless leadership drives success. Ego has no seat at the table. What has you most excited about your company’s or your industry’s future?: I’m excited to see how Dartmouth-Hitchcock Health continues to respond to the dynamic healthcare environment in New Hampshire and the ever-increasing demand for our services. Favorite part of living in New Hampshire: I was born and raised in Manchester, and I returned to New Hampshire after completing post-secondary education. Life can be hard, but it’s easy to live here and that’s my favorite part. New Hampshire 200 | 2020 edition 43
H E A LT H C A R E Kris McCracken President and CEO Amoskeag Health
Joseph Pepe President/CEO Catholic Medical Center
Education: Mt. Holyoke College (BA), Rivier University (MBA) Career history: McCracken joined Amoskeag Health in 1996, first as a crisis outreach counselor, then as a client and family services manager before becoming director of operations in 2000. In 2013, she became president and CEO of the organization. In addition, she has worked in many volunteer and leadership roles in a wide range of community organizations in Manchester and statewide. What keeps you up at night?: Fear of seeing the Affordable Care Act being overturned and us unraveling the progress we’ve made with no meaningful plan to replace it with something better. Hobby/passion: Geocaching, an outdoor recreational activity, in which participants use a global positioning system receiver or mobile device and other navigational techniques to hide and seek containers, called “geocaches” or “caches,” over 3 million of them, at specific locations marked by coordinates in over 190 countries all over the world. I have found them in 45 states and four other countries! Industry advice: Healthcare is an ever-changing industry. If you are uncomfortable with change, it is not the field for you. Stay informed, and stay in touch with your colleagues, and look for opportunities to learn from those that have shown great progress.
Education: St. Anselm College (BA), Tufts University School of Medicine (MD) Career history: After finishing his residency in Massachusetts, Pepe started an internal medicine practice affiliated with Catholic Medical Center in Manchester. He worked for a time as chief medical officer at CMC before being named to his current position. Most important business lesson: How you rapidly solve a complex and challenging problem is a key to one’s credibility and success. I put these issues through a moral filter: If you do what’s right, you’ll always be right. What has you most excited about your company’s or your industry’s future?: Hospitals are realizing that by collaborating together, they can strengthen their mission and reach more people in the community they serve. They can improve access and invest in technology, talent and customer experience that people expect and deserve. Fun fact: I had a massive head of unruly curly hair in college and listened to Southern rock. I still do (listen to Southern rock, that is). Bucket list item: I am fortunate to not have anything on my bucket list. As a child, I had a dream to become a doctor and help people in the community. That dream has been accomplished and I do not want for anything more but rather live every day as a wonderful gift.
Michael Peterson President Androscoggin Valley Hospital
Tom Raffio President and CEO Northeast Delta Dental
Education: University of Maine, Orono (BA), Husson University (MS) Career history: Peterson has had a 31-year career working in small, rural and community hospitals across Maine and northern New Hampshire, 26 of them in health leadership positions, the past 13 as a senior executive at critical access hospitals. Most important business lesson: People matter far more than the strategy. Without the right people involved and engaged, the strategy is destined to miss the mark. Hobby/passion: Spending as much time with my wife and kids as possible doing outdoor activities, especially skiing in the winter and hiking new trails in the summer. Bucket list item: To sail the intracoastal waterway with my family from the Jersey Shore to the Florida Panhandle. Industry advice: Never forget that any decisions we make or don’t make, or actions we take or don’t take, have a direct impact on a patient and their loved ones. Having people trust us to take care of them when they’re in pain, afraid or worried about the outcome is an honor we should never take lightly. Favorite part of living in New Hampshire: The people are genuine, supportive of one another and innovative. There’s no “quit” in them.
Education: Harvard University (BA), Babson College (MBA) Career history: Raffio worked for John Hancock Insurance in Boston, becoming director of healthcare management, and then became senior vice president at Delta Dental of Massachusetts, where he was for 10 years. He moved to New Hampshire in 1995 to become president and CEO at Northeast Delta Dental. He is known for his community involvement, including a former stint as chair of the state Board of Education and currently as chair of the NH Coalition for Business and Education, chair of the New Hampshire Business Committee for the Arts and chair of the Arthritis Foundation of northern New England. Most important business lesson: The key to business success is hard work, outworking the competition, coupled with a passionate attention to exemplary internal (your employee colleagues) and external customer service. Interesting book: “It’s Not What You Sell, It’s What You Stand For” by Roy M. Spence, which explains why every extraordinary business is driven by purpose. Hobby/passion: I enjoy downhill skiing and running road races. Industry advice: Be mission sensitive, and don’t look for easy solutions to rising healthcare costs. Be thoughtful when engaging discussions on the healthcare landscape in the U.S.
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for being named to the New Hampshire 200, a list of the 200 most influential business leaders in New Hampshire.
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New Hampshire 200 | 2020 edition 45
H E A LT H C A R E Connie Roy-Czyzowski Vice President, Human Resources Northeast Delta Dental Education: Notre Dame College (BA) Career history: She began her career as a college recruiter, eventually joining the staff of New Hampshire U.S. Sen. John Durkin. After that, she worked as the Affirmative Action officer for the city of Manchester, with her role expanding to encompass other areas of human resources. Roy-Czyzowski joined Northeast Delta Dental in 1997. Most important business lesson: You have to build trust and be honest with others (and more importantly, yourself). Being a clear communicator, actively listening to what others have to say, keeping promises, and admitting when you’re wrong or make a mistake — that helps to build trust. Toughest challenge: I started my career in the mid-1970s when there were fewer resources for working families, less workplace flexibility, less growth opportunities for women, and high expectations that working women had to be perfect at juggling career, family, education, household, etc. — a tall order. Fun fact: I learned to sew as a young girl and made some of my own clothes. Later, I sewed my entire maternity wardrobe. I think I had the best wardrobe in town! What is your hobby/passion?: My passion is traveling throughout the U.S. and the world. So far, I’ve visited 27 countries, and always have an upcoming trip scheduled.
Nick Vailas Founder and CEO Bedford Ambulatory Surgical Center Education: University of Michigan (MS) Career history: A science teacher and football coach, Vailas began his career in healthcare in 1984 when he opened a sports medicine rehab practice. In 1993, he opened Bedford Ambulatory Surgical Center, one of the first ambulatory surgical centers in New Hampshire. Since then, he has opened three similar facilities and over a dozen rehab facilities throughout southern New Hampshire. In 2003, he served as New Hampshire’s health and human services commissioner and was chair and a member of the Health Planning and Review Board. Toughest challenge: Government regulations in healthcare. Most important business lesson: Your ego serves no purpose in managing and leading people. What has you most excited about your company’s future?: Our companies bring great value to the healthcare marketplace. Fun fact: I have a passion for farming. I raise bison and elk. Hobby/passion: Spending time in the great outdoors and football. Bucket list item: Traveling in an RV visiting various historical sites including Custer National Park Industry advice: Always create a win-win business relationship with your partners and associates. Favorite part of living in New Hampshire: My family. 46 New Hampshire 200 | 2020 edition
Maria Ryan CEO Cottage Hospital Education: New Hampshire Technical Institute (AS), University of New Hampshire (BS), Rivier University (MS), Warren National University (Ph.D.) Career history: Ryan started in healthcare as a certified nurse’s aide in a nursing home at the age of 15. Her upward-bound career led her across the country, working in hospitals in New Mexico, Tennessee and Virginia, before she joined Cottage Hospital in Woodsville as chief operating officer and chief nursing officer. In 2010, she became CEO. Interesting book: By far the most interesting book I read this year was “The Russia Hoax” by Gregg Jarrett. Bucket list item: To see the pyramids of Giza in Egypt. Fun fact: Most people do not know that I am a good tap dancer. I am interested in people. I like to learn about them and their culture. I have interviewed people who are oppressed from Iran and Venezuela. Through these interviews, I hope to tell their stories. The women in Iran have no rights and they are fighting for change. Industry advice: Mentor others to eliminate wasteful steps. This will help staff become more efficient and it will increase job satisfaction. Give the power to the employees and their department directors to change and try new processes as they see fit.
Justine Vogel CEO RiverWoods Group Education: Rutgers University (BS) Career history: A CPA, Vogel spent four years in auditing and accounting before joining RiverWoods 25 years ago, taking on various roles, including director of accounting, chief financial officer, chief operating officer and eventually CEO. Most important business lesson: You can only be great at things you love, so it is up to each individual to find a place where their values connect with the organization’s values — and when you do that the opportunities are limitless Toughest challenge: My family was pretty poor, so getting started was a challenge. But looking back, I think it was a blessing, it made me resilient and has kept me optimistic about embracing opportunity. What has you most excited about your company’s future?: Our organization is never “done.” We are continually learning and trying to be better for our residents and our staff. What keeps you up at night?: I’m a middle-aged woman with kids in their early 20s, so many things (including internal body temperature) keep me up at night! Industry advice: For the broad nonprofit industry I would say don’t work in silos. Find a way to partner, leave your ego aside, learn and take chances.
H E A LT H C A R E Cheryl Wilkie Chief Operating Officer Farnum Center Education: Springfield College (MS, Ph.D.) Career history: A 30-year veteran of the substance abuse field, Wilkie took over a chief operating officer at Farnum Center in 2008. During her career, she has worked as a counselor, clinical supervisor and a manager as well as in various settings, including residential and outpatient treatment programs, prisons, alternative sentencing programs and private practice. Most important business lesson: Treat people the way you want to be treated and never forget where you came from. Toughest challenge: The toughest thing I have to deal with is how to console parents and other family members who have suffered the loss of someone who has died from an overdose. What has you most excited about your company’s or your industry’s future?: Every day, I get to watch clients come back to life after struggling. I have an amazing career watching people change their lives and become amazing people. Fun fact: I love to collect rocks and shells and display them in cute ways. Interesting book: “The Enlightened Gardner” by Syd Banks changed my life! Industry advice: Learn everything you can and become an expert in your field.
“Never forget that any decisions we make or don’t make, or actions we take or don’t take, have a direct impact on a patient and their loved ones.” — Michael Peterson, President Androscoggin Valley Hospital
Dr. Paul J. LeBlanc
Dr. Patricia A. Lynott
University President and Chief Executive Officer
President, University College
INNOVATIVE. FUTURE-FOCUSED. TRANSFORMATIONAL. (Just like our degrees) LEARN MORE AT snhu.edu New Hampshire 200 | 2020 edition 47
HISTORIC THEATER: 28 Chestnut St., Portsmouth, NH LOFT: 131 Congress St., Portsmouth, NH TheMusicHall.org • 603.436.2400
CELEBRATING PATRICIA LYNCH’S 15 YEARS OF INCREDIBLE SERVICE AT THE MUSIC HALL
Photo: David J. Murray/ClearEyePhoto.com 48 New Hampshire 200 | 2020 edition
h o s p i ta l i t y Emshika Alberni CEO/Founder EA Food & Beverage, LLC Education: The Sages College (MS) Career history: The pursuit of her master’s degree in organizational management led Alberni to relocate to New York from her hometown of Bangkok. After graduating, she worked with Fortune 500 companies, then made the transition to entrepreneur and restaurateur. She became an entrepreneur when her sister passed away in 2006, founding Chang Thai Café in Littleton in 2008. Alberni strives to do the best she can daily, since “time is always moving forward and will never return.” Along with launching her own beverage product line (coming soon!), she thrives on working with startup companies as both an advisor and investor. Most important business lesson you’ve learned: I’ve learned to fail many times and have come to realize that failure is an excellent learning curve and skill to improve for the next challenge. Fun fact: I am a goofball and foodie at all times. I love to try everything about food. I never went to culinary school, but I am a self-taught chef and businessperson. I love selfies! If you are around me, I may ask you to take selfie with you. I don’t watch horror movies and don’t know how to play card games. Industry advice: Be patient, stay focused, learn from the best and continue improving.
Tom Boucher CEO/Owner Great N.H. Restaurants T-Bones, CJ’s, Copper Door Education: Merrimack College (BS) Career history: Boucher graduated from Merrimack College in 1987. He earned a full academic scholarship to attend Villanova University, but forwent this opportunity because he fell in love with the restaurant business. Over the next five years, he worked his way up through T-BONES as a food server, dining room manager, head kitchen manager and finally general manager. Tom was then brought on as a founding partner of Cactus Jack’s, which opened in 1995. He held the general manager position until 1998, when he took on additional responsibilities as the director of marketing and subsequently director of operations for T-BONES & Cactus Jack’s. In 2004, Boucher became CEO and has been providing strong leadership and entrepreneurial vision that has guided the company’s three restaurant brands totaling nine restaurants to its current success. Most important business lesson you’ve learned: Treat your employees as well, if not better, than your customers. If your employees are happy, your guests will be even happier. We have a philosophy of decision-making within our company. Be sure that your decisions are being driven by our threelegged stool approach to business; every decision needs to be good for the employee, the guest and the business. Equally balanced.
Michael Buckley President Michael Timothy’s Dining Group
Jack Carnevale President/Owner Bedford Village Inn
Career history: Buckley started as a dishwasher in 1976 in Brookline NH and worked at many different restaurants along the way, including a stint in Germany’s Black Forest when he was 20. He was executive chef at Levi Lowell’s before launching his own restaurant with his wife Sarah in 1995. They now own and operate seven different operations — the newest one being Buckley’s Bakery & Cafe in Hollis. Most important business lesson: Being a positive coach for all members of your team, and encouraging all members of the management team to do the same, is the only good way to build a business that can enrich the lives of those who work for you. Industry advice: Develop a core of strong leadership and emphasize positive coaching and team-building. Our industry is facing a serious labor challenge and retaining good staff is imperative to survival. Don’t be afraid to lead by example, even if it means you have to jump in the dish pit once in a while. Working in the trenches helps build solidarity among the crew and builds respect. What’s next?: We are looking forward to expanding our Surf concept, exploring locations in northern Massachusetts and southern New Hampshire.
Education: University of Massachusetts, Amherst (BA) Career history: Carnevale started his formal hospitality career in Waterville Valley. He spent 17 years operating a hotel/ restaurant and then grew his portfolio with two additional restaurants and a large retail complex that his wife Andrea operated. He picked up a management contract on the Highlander Inn and his true love, The Bedford Village Inn, where he has “lived happily ever after for 30 years.” Most important business lesson: Miracles don’t happen. You have to work hard for what your intended goals are. Toughest challenge: The transition from the sleepy world of Waterville Valley to an urban center like Southern New Hampshire. What has you most excited about your future?: I thrive on potential and creativity. Both of those elements can be played out at the BVI as we have more acreage to grow. What keeps you up at night?: The occasional bat that flies into our bedroom. Aside from that, I sleep soundly knowing that I have an incredible staff maintaining the high standards that I set forth since day one. Interesting book: “The Extraordinary Life of Sam Hill” by Robert Dugoni. Fun fact: That I hate boating. So why do I have two boats?
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h o s p i ta l i t y Jeffrey B. Cozzens CEO/Co-Founder Schilling Beer Co.
Steve Duprey Owner Duprey Companies
Education: Wheaton College (BA), Michigan State University (BA), University of St. Andrews (MA) Career history: Cozzens co-founded Schilling Beer Co. in 2013. A specialist on terrorism and political violence, he most recently served on a strategic red team for the U.S. Army Chief of Staff, earning a commendation for his research and leadership. He co-founded Virginia-based security consultancy White Mountain Research and has written numerous publications on terrorism, including a co-authored congressional testimony. A former research fellow at the University of St. Andrews and George Mason University, Cozzens was Littleton’s “Businessman of the Year” in 2017. He is a Governor Sununu appointee to the Commission on Demographics and vice president of the NH Brewers Association. Most important business lesson: I’ve learned two valuable lessons: First, never, ever listen to the naysayers and refuse to compromise on your passion and vision. Second, appreciate your team and their talents. Nobody can do it all! Favorite part of living in New Hampshire: My daily hike with my wife and dog on our dirt road, looking at the Whites. Hobby/passion: Besides drinking John Lenzini’s lagers and going on adventures with my girls, fly fishing for brook trout in the backcountry is probably my single favorite earthly activity. I wouldn’t trade life in the White Mountains for anything.
Education: New College (BA), Cornell Law School (JD) Career history: Duprey practiced law for about a decade as an associate and then partner at the law firm of Sulloway, Hollis and Soden in the field of land use permitting and financing. He left the firm then left law to pursue real estate development and management. Toughest challenge: Surviving the crash of 1989, when four of my five banks failed, second home real estate values dropped 35%, commercial values fell 30%, the New Hampshire economy was in freefall and the resulting fallout — a lost decade. Most important business lesson?: Hire good people and support them, and never, never, never give up. What keeps you up at night?: Two things: worries about an extremely volatile economy both in the United States and around the world, and the unacceptable and uncivil nature of public discourse and politics in the United States. Fun fact: I went to the most outrageous liberal, liberal arts college in the United States, New College, and I was John McCain’s designated “Secretary of Fun.” Hobby/passion: I love art and The Rolling Stones. Bucket list item: Improve my surfing to the level of “moderately competent,” or perhaps become Prime Minister of Barbados — for a day.
Peter Egelston Founder and President The Portsmouth Brewery
Joe Faro Founder & Owner Tuscan Brands
Education: New York University (BA) Career history: Growing up in California, Egelston went to college in New York City and eventually became a teacher in a large New York City public high school, but by 1986, he and his sister Janet moved to Massachusetts, where they and two other partners opened Northampton Brewery, the oldest brewpub in the Northeast. In 1991, they opened The Portsmouth Brewery, the Granite State’s first brewpub. In 1993, he acquired the bankrupt Frank Jones Brewing Company, which became Smuttynose Brewing Company in 1994. Over the years, Smuttynose, named after Smuttynose Island in the Isles of Shoals, grew into one of the largest and well-known craft brewers in the Northeast, eventually expanding its market across 25 states and 11 countries. In 2014, the brewery was moved to a LEED-certified campus in Hampton that included a well-regarded restaurant. Due to financial difficulties, Smuttynose was sold at auction in 2018 to Runnymede Investments. Today, Egelston and his partner Joanne are owners of The Portsmouth Brewery and his sister is sole owner of the Northampton Brewery.
Career history: With more than 25 years of experience in the food industry, Faro grew up appreciating the true artisan craftsmanship behind creating great food. While he started working at his parent’s corner bakery as a child, it was at the University of New Hampshire that his ambition surfaced. Faro entered his concept for Joseph’s Gourmet Pasta and Sauces into the UNH Whittemore School’s Holloway Prize Competition, and won second place. Over the next 18 years, Joe grew Joseph’s Gourmet Pasta and Sauces from a college business plan to more than $60 million in revenue. In 2006, Faro sold the company to Buitoni, a division of Nestle’ Prepared Foods. After a brief retirement, he was on to his next project: Tuscan Kitchen and Market in Salem, NH — a brand now recognized throughout New England for creating a true artisan Italian experience. Tuscan Brands has since expanded into Burlington, Mass., Portsmouth, NH and Seaport Boston. Faro’s newest development is the transformation of the former Rockingham Park. “Tuscan Village” will transform the historic landmark into a 3-million-square-foot mixed-use super regional destination including, but not limited to, 900 residential units, 800,000 feet of retail, 2 hotels, 1,000,000 square feet of office space and two regional medical centers, right on Exit 1 in Salem.
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h o s p i ta l i t y Eric Goodwin Goodwin Recruiting, 360 Intel, The Friendly Toast, Nobl Coffee, Lure Bar & Kitchen Education: Plymouth State University (BS) Career history: Following a career in restaurant operations, Goodwin decided to open Goodwin Recruiting as a way to create a sense of balance in life. His main goal when opening Goodwin Recruiting was to be engaged with his employees and to be active as a dad. As Goodwin Recruiting evolved and advanced, he soon added 360 Intel and built Planet Fitness gyms in Arizona. Eventually, he bought The Friendly Toast, invested in NOBL Coffee and he now owns Lure Bar & Kitchen in Portsmouth. Most important business lesson: Surround yourself with the best and most intelligent people. The key to a strong team is to nurture, support and challenge each other. Focus on developing leaders, work with your team members and push them to new heights. Toughest challenge: Turning the Friendly Toast operations around by putting in my infrastructure, standards and team in place. I thought it would take me about a year to get my arms around it, but realistically, it took two years to establish meaningful core values and to put a like-minded team in place. Favorite part of living in New Hampshire: The true luxury of living in New Hampshire is how close the ocean, lakes, mountains and Boston all are.
Amy LaBelle Founder, Owner and Winemaker LaBelle Winery Education: Western New England College (BA), Temple University School of Law (JD), University of California, Davis (Certificate of Winemaking). Career history: Formerly a corporate attorney practicing in Boston and New Hampshire, Amy’s lifelong interest in wine led her to open LaBelle Winery to pursue her passion for winemaking and the creation of excellent culinary arts. Most important business lesson you’ve learned: It’s incredibly hard; tenacity is key. Toughest challenge: Making wine in the Northeast is difficult because we lack the support systems available in more developed wine regions. In addition, finding initial financing for my $5 million construction project was very challenging in that it was hard to convince banks to take a chance on a business in an undeveloped industry. Ultimately, I shopped five banks before I landed funding. Fun fact: I was a classical ballet major when I entered college. I love the performing arts. Also, I love Guns N Roses and Metallica. Bucket list item: I’d like to go to every baseball park in America on a giant road trip with my family. I’d also love to travel wine country in Europe with Cesar. Hobby/passion: Aside from culinary pursuits, which are my obvious favorite, I love to travel and see new things. I find inspiration in exploring.
Keri Laman President/Owner Tidewater Catering Group
Patricia Lynch Executive Director The Music Hall
Education: Boston University (BS) Career history: After college, Laman worked at the Charles Hotel in Harvard Square as assistant banquet manager before being promoted to banquet manager. She left to work as general manager for an upscale European restaurant in Lexington, Mass. She was recruited four years later to work for Flatley Hotels’ Nashua property as food and beverage director. Laman was named “Manager of the Year” for the company. Flatley hotels then sold to Starwood Lodging, so she accepted a position with CR Sparks in Bedford as general manager and moved to New Hampshire in 1997. Tidewater opened in 2000. Since then, she has been honored with many awards and recognitions. Most important business lesson you’ve learned: To be prepared for change and to stay true to your work ethic and morals in all challenges. Don’t quit on yourself. Most interesting book: Non-Fiction: “Setting the Table” by Danny Meyers; Fiction: “Cider House Rules” by John Irving; or any short story by Flannery O’Connor. Hobby/passion: I use my downtime very efficiently, as it can be scarce. I enjoy reading, antiquing and dining out. When time permits me to travel, I love visiting my dad in Myrtle Beach (It’s my happy place). Bucket list item: To have a short story published, or at least appreciated by someone in that industry.
Education: Southern Illinois University (BA) Career history: For 16 years, Lynch has served as the executive director and lead curator of The Music Hall in Portsmouth, a performing arts center known for innovative programming at its two venues, with an annual budget of $6 million. Under her leadership, the Music Hall has received multiple awards for programming, restoration and excellence. Previously, she was the founder and artistic director of Brass Tacks Theater, a nationally acclaimed professional theater, located in the mill district of Minneapolis, dedicated to new work. She also served eight years as the director of The O’Shaughnessy, an 1,800-seat hall in St. Paul, and was the creator of the award-winning Women of Substance Series featuring top women artists, thinkers, writers and leaders. Most important business lesson you’ve learned: Everything has cycles, and staying alert and aware of changing ground conditions can help manage these cycles. Hang tight when you’re down and don’t panic, leverage opportunities on the upswing, look for partners in growing phases and put something aside for a rainy day when the sun is shining. Don’t cut back on quality or innovation, keep moving and keep your people together. Bucket list item: Taking my extended family on a Hawaiian vacation. Industry advice: Take risks, do your data mining, articulate why culture matters every day.
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h o s p i ta l i t y David McGrath Executive Vice President and General Manager New Hampshire Motor Speedway Education: Metropolitan State University (BA) Career history: McGrath joined the speedway in November of 2011 and held various positions, including director of advertising and promotions, vice president of marketing and promotions, and vice president of corporate sales prior to being named executive vice president and general manager in 2015. Most important business lesson: Learn something new every day — it will help you grow professionally. Don’t be the smartest one in the room — surround yourself with a team of smart people. Toughest challenge: Changing property restrictions through the court system so we could adapt to new challenges and opportunities, allowing us to grow our business. For over 20 years, NHMS had two NASCAR Cup Series race weekends per year, and when we went to one, that opened up challenges and opportunities for new events. Fun fact: I’m the youngest of 11 children — eight brothers and three sisters. Hobby/passion: Playing ice hockey, riding my motorcycles and watching my daughter’s field hockey games. Bucket list item: Visiting Germany. Industry advice: Learn your people and learn to treat them how they want to be treated. This is the foundation for building great teams.
Rusty McLear President Meredith Bay Corp. Education: University of Notre Dame and Windham College Career history: A resident of Meredith for over 45 years, McLear’s hotels and other developments have transformed the Lake Winnipesaukee town. In 1979, he founded Old Mill Properties, and from 1983 to 2019 was president and CEO of Hampshire Hospitality Holdings, which developed and owned the Mill Falls at the Lake and Marketplace resort complex, which includes Church Landing, Inn at Mill Falls, Bay Point at Mill Falls, Chase House and Mill Falls Marketplace. The properties were sold in April 2019 to TPG Hotels & Resorts. He was involved in a downtown Claremont rehabilitation project, creating the Common Man Inn & Restaurant in an old mill building. In 2013, he co-founded Granite State Hospitality, which developed and owns the Hooksett Welcome Centers on Interstate 93. Quote: “The bigger you get, the more responsibilities you have, but you can’t get into these things and be scared to death all the time. I’ve had failures. Everything hasn’t been a bed of roses. But if you get into something, plan it well and execute it well, there should be a positive outcome.”
Eastern Bank proudly congratulates
DAVID CASSIDY on being named one of New Hampshire’s Most Influential Business Leaders. We are honored that you have joined us for good in helping New Hampshire companies hungry for growth.
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LEADS New Hampshire 200 | 2020 edition 53
h o s p i ta l i t y Jay McSharry Owner Jumpin’ Jay’s Fish Café, Moxy, Dos Amigos, Vida Cantina and other Seacoast restaurants
Marty Parichand Founder/CEO and Founder/ Executive Director Outdoor New England and Mill City Park
Education: University of New Hampshire (BA) Career history: Nearly a decade after graduating the University of New Hampshire in 1990, McSharry, a prolific restaurateur, returned to New Hampshire’s Seacoast to fulfill his vision and open Jumpin’ Jay’s Fish Café. Building on the restaurant’s success, McSharry went on to open numerous establishments in the region, including Dos Amigos, Moxy, Vida Cantina, The Franklin, The Railpenny Tavern, Mr. Kim’s, Luigi’s West End Pizzeria and recently acquired Street 360. All of his establishments use a composting system to keep unnecessary waste out of traditional landfills, and Jumpin’ Jay’s Fish Café features solar-powered hot water panels. His seafood restaurants participate in the Coastal Conservation Association of New Hampshire’s oyster shell recycling program, an initiative created to ensure that local oyster populations have beds to thrive in. Serving on the boards of Share our Strength Seacoast and the Greater Seacoast Chamber of Commerce, early on, he worked with a team to revitalize the Taste of the Nation Hunger Relief Gala and helped create Restaurant Week Portsmouth. McSharry has also served on the board of The Music Hall, recognizing the importance of the arts in Portsmouth. He and his restaurant partners are loyal supporters of The Music Hall, Discover Portsmouth Center, Strawbery Banke Museum’s Labrie Family Skate at Puddle Dock Pond and the New Hampshire Charitable Foundation, to name a few.
Education: University of Massachusetts, Amherst (BS), Fairfield University (MA) Career history: Parichand spent 10-plus years as an avionics engineer and a program manager for a major aerospace company. He had a young family and received a substantial promotion at work, in which he was the youngest person by almost 10 years, leading programs and projects. The consequences of that dedication were neglect to the other areas of his life that he valued. With two young children, Marty says, “I lost time and moments that I will never get back. My success was a fallacy.” It took substantial change in his world to promote growth and the need for action, which led to the creation of Outdoor New England and Mill City Park. Toughest challenge: “A whitewater park, that’s silly, like Six Flags or something. How will that ever help?” “A kayak shop will never work here. Are you sure? You don’t have the right retail experience.” Fun fact: Once upon a time, I held a top secret clearance and was on an engineering team that made a Black Hawk helicopter fly autonomously. What has you most excited about your company’s or your industry’s future?: The future of Franklin and our region. Outdoor recreation amenities are being given more focus, effort and priority by communities and the state. They are proven community and economic development cornerstones — many of which have the power to reshape every facet of their community.
Alex Ray Founder and Owner The Common Man
Corrine Rober President and Owner Bear Rock Adventures
Education: Kennett High School, Culinary Institute of America, Johnson & Wales University (honorary). Career history: Ray worked as a dishwasher and cook in North Conway during high school, including a summer as a cook at the Poland Spring Hotel in Gray, Maine. While at CIA, he worked night jobs in a manufacturing plant mid-week and a French restaurant on weekends. He then started a career in institutional hospitality and landed a job running the cafeteria at Sanders Associates in Nashua. After discovering he wasn’t “corporate material,” he switched to selling restaurant equipment throughout New England. Then he saw an ad in the Sunday paper looking for someone to run a small motel and breakfast nook on Little Squam Lake. A year later, he opened the first Common Man restaurant in Ashland. What has you most excited about your industry’s future?: I’m most excited to encourage those in our restaurant and hospitality business to continue to grow individually and to love our family businesses. Fun fact: I’m the most frugal person I know. All of my clothes come from thrift stores. I turn off lights, air conditioning, etc. everywhere I go. (All of my closest friends know this — both of them.) Hobby/passion: I love and appreciate commercial architecture and repurposing old buildings. It’s definitely a passion.
Education: UMass Boston Career history: After owning and operating a family restaurant in Glen for 17 years, Rober started Bear Rock Adventures, which became one of the first in the nation to be part of the growing network of Polaris Adventure outfitters. She is currently marketing chair of the North Country Chamber of Commerce and created the Northern Alliance of ATV Clubs. Most important business lesson you’ve learned: Perseverance and risk-taking are inherent in entrepreneurship. Those who succeed do so with consistent long-term commitment. Toughest challenge: Creating a business in an economically challenged area and working towards growth while navigating resistance within the community. What has you most excited about your company’s or your industry’s future?: Our company is in its seventh season and has grown to a year-round business. I look forward to growth in our tourism sector and being part of the positive change for the North Country. Most interesting book: “Dream Land: The True Tale of America’s Opiate Epidemic” by Sam Quinones. Bucket list item.: Seeing all the national parks in the USA. Industry advice: Stay connected to the people in the community looking to make positive change.
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h o s p i ta l i t y Fred Roedel Majority Member The Roedel Companies Career history: In 1967, Roedel — formerly the president of a food consumer products company — founded Susse Chalet, which eventually became a chain of motor lodges that were designed to cater to the business traveler looking for affordability — a pioneering concept in hospitality at the time. By 1975, the Nashua-based company, then known as Chalet Susse International, had 15 motels, and by 2000, there were 34 Susse Chalet hotels in the Northeast and Mid-Atlantic. That year, Roedel sold the firm to Olympus Hospitality Group. In 2000, he started Wilton-based The Roedel Companies, a hotel development company, with his sons Fred III and David. Today, the company has hotels and event centers up and down the East Coast, including the Hotel Saranac, a rehabbed landmark hotel on Saranac Lake in New York, along with hotels in Florida, Massachusetts and New Hampshire. Industry advice: I approach this business from the standpoint of return on investment. We run our motels just like a manufacturing plant. We build if we can see a profit instead of building first and pricing accordingly.
DAN SCANLON & DAVID CHOATE NH’S TOP 200 MOST INFLUENTIAL BUSINESS LEADERS! “His knowledge of the Londonderry/ Manchester commercial real estate market & numerous connections with business owners and investors proved invaluable.” Bill Benger Ohana Atlantic Properties Dan Scanlon
“His years of experience in commercial real estate & his deep knowledge of the NH marketplace are invaluable to anyone with real estate or purchase needs.” Bob & Tricia DeColfmacker Profero Management and Holdings, LLC David Choate
+1 603 623 0100 | PORTSMOUTH, NH +1 603 433 7100
Kim Roy General Manager DoubleTree by Hilton Manchester Downtown Education: Manchester High School West Career history: Roy started as a bus girl at the Holiday Inn on Front Street in 1974. She worked in various positions there until 1983, when she began as an administrative assistant at her current location, which at the time was a Holiday Inn. From 1983 to 2004, she was front desk manager, controller, rooms division manager and director of operations. She was named general manager in 2004. Most important business lesson: Life lessons apply — be genuine, kind and respectful. I find this to be critical in hospitality. It is our job to be welcoming. Whether it’s a guest or the staff, everyone should feel special. What has you most excited about your industry’s future?: Technology. I would have never dreamed that someday you could manage everything in your room with your smartphone. We have digital keys, you can select your room online, check in and open your door without ever coming to the desk. Eventually, you will be able to operate everything in the room, from the temperature to the lighting. It’s amazing. Fun fact: I have bees, sheep and chickens. Nature is fascinating. It has so much to teach us. I have spent the summer building pollinator gardens and observing the miracle of the creation of monarch butterflies.
+1 207 560 8000 | www.colliers.com
Why Leadership New Hampshire?
You call New Hampshire home. You value the lifestyle, the history, the landscape, and the culture. You want to be more informed and gain a deeper sense of what makes our state unique. You want to engage with leaders in our community
www.leadershipnh.org New Hampshire 200 | 2020 edition 55
h o s p i ta l i t y Jean Smith Chief Operating Officer Colwen Design and Purchasing
Tim Smith President/General Manager Waterville Valley Resort
Education: University of Massachusetts Amherst (BS), University of South Florida (MBA) Career history: Smith started her hotel career as a front desk clerk at a Marriott Fairfield Inn in Burlington, Vt. before ascending the corporate ladder, securing her first general manager role in 1995. Two years later, she was recruited to join Colwen Hotels, a new franchise management company that installed her as opening general manager of its first hotel. From 2010 to 2016, Smith worked with White Lodging as regional vice president, overseeing hotels in Michigan and Florida, and then took charge of the lifestyle hotel portfolio of McKibbon Hotels, based in Tampa, Fla. Jean rejoined Colwen in 2016 and was named COO in January of 2019. Reporting directly to the owner and principal, she holds ultimate responsibility for the day-to-day administration and operation of the development company. What has you most excited about your company’s or your industry’s future?: Colwen continues to develop beautiful branded hotels in the Northeast and is looking to expand down the East Coast. What keeps you up at night?: As our development team says, the hotel industry is “under demolished.” There is a lot of old, tired product out there and it is time to make room for new and fresh. Big brands leave their names on too many hotels that have not kept up with renovations, thus risking tarnishing the brand name and thwarting new development.
Education: Gogebic Community College (AS), Northern Michigan University (BS) Career history: Smith is a self-described “professional ski bum” with nearly a quarter century working in the industry. After working as a teen at a family-operated ski hill in his home town, he went to school for Ski Area Management. While in school and after graduation, he bounced around a bit, working at and eventually helping start up small independent Midwestern ski areas, and working in Colorado Vail Resorts. In 2008, he made his way to Crotched Mountain where he helped develop the Crotched Rocket high-speed lift and expanded ski terrain. He was recruited to Waterville in 2014, where he has been lucky to continue his passion for ski area development while also rejuvenating one of New Hampshire’s greatest resort communities. Most important business lesson you’ve learned: Business is all about people. Toughest challenge: Maintaining balance in my life, as a business leader, community leader, an industry leader, a husband and a father, it can be hard to keep a healthy balance. (Thankfully, my family is full of ski bums, so I find a lot of opportunities to multi-task.) Hobby/passion: But of course — skiing. I also like to run, golf and boat. Bucket list item: Heli-ski in Alaska.
Howard “Howie” Wemyss General Manager Mount Washington Summit Road Company Education: Colorado State University Career history: In 1971, Wemyss began working for the Wildcat Mountain Ski Patrol. In the 1970s and early 1980s, he became a Mt. Washington Auto Road stage driver before taking on his current role in 1987. Most important business lesson you’ve learned: Listen to the people who work for you, learn to trust their knowledge and learn to delegate. What has you most excited about your company’s industry’s future?: Last fall, we opened the Glen House hotel on the property. This returns us to our hospitality roots, dating back to the first Glen House in 1853, and gives us the final component to the master plan. Fun fact: I once held the Guinness World Book of Records for continuous downhill skiing at 80 hours, 8 minutes, set in 1978 at Bretton Woods as a fundraiser for Easterseals. Industry advice: Diversify. Follow the trends in our tourism industry and try to stay current in all that you do and the way you do it. Favorite part of living in New Hampshire: The fact that wonderful outdoor recreation is right outside your door if you live in the North Country, or a relatively short drive if you live in the southern parts.
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l aw William “Bill” F. J. Ardinger Shareholder Rath, Young and Pignatelli, P.C.
Bradford “Brad” Cook Shareholder and Past President Sheehan Phinney Bass & Green, PA
Education: University of New Hampshire (BA), Harvard Law School (JD) Career history: A tax, corporate and business transaction attorney, Ardinger represents clients in private transactions, regulatory affairs and lobbying matters before federal and state governments. Before joining Rath, Young and Pignatelli, P.C. in 1989, he was with Patton, Boggs & Blow in Washington, D.C., from 1985-1989. Toughest challenge: To ensure that our law firm continues to maintain its excellent reputation in national and international markets. Most important business lesson: Treating all persons with respect and acting with honesty and integrity. Business success is premised on the old saying: “My word is my bond.” What excites you about your company’s future?: The successful recruitment of very bright, very smart colleagues who will become leaders in their fields. What keeps you up at night?: Ensuring that New Hampshire continues to provide an excellent legal and business environment that attracts excellent businesses, entrepreneurs and skilled workers. Fun fact: I met Tony Blair when he was visiting the United States, long before he became prime minister. Industry advice: Avoid the disintegration of professionalism, respect and excellence that is often a consequence of today’s hyper-information/social media culture.
Education: University of New Hampshire (BA), Cornell University Law School (JD) Career history: Cook has practiced law since 1973 with Sheehan Phinney Bass & Green. His practice today primarily is nonprofit institutions including colleges, healthcare organizations, churches, charities, estate planning and probate, and corporate law. Cook has served as president of the Manchester Bar Association, and chaired many organizations such as Easterseals New Hampshire, New York, Connecticut and Vermont. Brad has also served as counsel to many of New Hampshire’s major nonprofits such as SNHU, Colby-Sawyer College, Easterseals New Hampshire and the Roman Catholic Bishop of Manchester. Toughest challenge: The constant challenge in the practice of law is to stay current as the law changes. Professionally, helping institutions in trouble get back on track, as I have helped several, has been the most challenging and most rewarding experience. What keeps you up at night?: The constant absorption of great stand-alone entities by out-of-state entities with less focus than those they are acquiring worries me. Fun fact: I am named after Bradford, NH. Industry advice: Work hard, be honest, be loyal to your clients and tell them the unvarnished truth.
John Hoffman Jr. Trustee Hoffman Family Foundation
Linda Johnson Director McLane Middleton Professional Association
Education: Princeton (AB), Harvard Law School (JD) Career history: Hoffman is a retired attorney and philanthropist. Starting in 1960 as an associate at Shearman & Sterling in New York City, John rose to partner in 1968, specializing in international dispute resolution. In 1980 and 1981, he played a major role in negotiations with Iran, acting as the clandestine chief negotiator for 12 U.S. banks in arranging the $8 billion assets transfer that led to the release of the American hostages. He has frequently written and lectured on this subject and is an author, with former Secretary of State Warren Christopher, of the book “American Hostages in Iran: The Conduct of a Crisis.” After moving to New Hampshire in 1988, he became active in community and statewide affairs, and has served on many municipal and nonprofit boards. The Hoffman-Haas Fellowship offers cutting-edge course content presented by national and local thought-leaders along with opportunities for online learning, debate and exposure to how nonprofit board service builds leadership experience. Most important business lesson: Understand needs and priorities of adversaries. Toughest challenge: Negotiations with the government of Iran for release of the American hostages in 1980. Fun fact: I build classical ancient sailing ship models. Hobby/passion: Learning classical piano and running. Industry advice: Financial success should be subordinate to honesty, integrity and the legitimate needs of others. 58 New Hampshire 200 | 2020 edition
Education: Rivier University (BS), Boston University School of Law (JD) Career history: Through no master plan, Johnson has worked for law firms for almost 50 years. As a teenager, she was a babysitter for attorneys and clients of a prominent Manchester law firm where her mother was a legal secretary. In high school, she was an after-school receptionist for a law firm. Johnson went on to obtain her college degree in paralegal studies and ultimately became a lawyer. She initially focused on litigation, then employment law and now education law for independent schools. She has been at McLane Middleton for over 27 years. Toughest challenge: In 1988, the same month that I was elected to be the first woman officer of the New Hampshire Bar Association, my husband committed suicide. We had a three-year-old son and a six-month-old daughter. It was a life-altering experience. Fun fact: You could call me “the mother groupie.” My son is an international contemporary dancer. Each year, I find out where he is performing and I follow him around the world. I also do this with my daughter, who works in global health delivery. Industry advice: Look for the opportunity in every day; cultivate relationships; maintain high standards of professionalism, courtesy and integrity; treat everyone with respect; be passionate about life and work; maintain a positive outlook; show your joy; join your circles together; be grateful.
l aw Ovide Lamontagne Shareholder Bernstein, Shur, Sawyer & Nelson, P.A.
Joel Maiola Senior Advisor McLane Middleton GPS
Education: Catholic University of America (BA), University of Wyoming College of Law (JD) Career history: Now a shareholder and board member at Bernstein Shur, Lamontagne began his legal career in the Granite State at Devine, Millimet & Branch in 1986 and became a shareholder in 1992, specializing in complex commercial transactions and commercial litigation. He was a member of the first Leadership Greater Manchester class of 1987 and served on the boards of organizations such as the Daniel Webster Council, Easterseals New Hampshire, CASA of NH, the Bishop’s Charitable Assistance Fund and St. Mary’s Bank. He also served as chairman of the State Board of Education from 1993 to 1996 and was the 1996 and 2012 Republican nominee for governor. Toughest challenge: Giving a client bad news. It is important to promptly inform a client about an adverse ruling from a court or a disappointing outcome in a deal. Helping the client to process the news and adjust to a shifting landscape is what business counseling is about. What has you most excited about your company’s or your industry’s future?: Bernstein Shur is a progressive, creative and innovative law firm that encourages its lawyers to be proactive and think out of the box. As an older attorney, I am re-invigorated by the culture I find here and the entrepreneurial spirit that permeates the firm.
Education: Keene State College (BS) Career history: From 1986 through 2008, Maiola served as chief of staff to the Honorable Judd Gregg as he represented New Hampshire as a member of the U.S. House of Representatives, governor and in the U.S. Senate. Over those two decades, Maiola gained invaluable experience and an intimate understanding of how to interact and communicate at all levels of government and beyond. Coupled with an understanding and first-hand knowledge of the political process, he has enjoyed bipartisan relationships on both the state and national levels affording him the perspective and understanding to successfully build consensus and promote solutions. Most important business lesson: New Hampshire is a state where reputation and how you interact with people matters. Being trustworthy and thoughtful in how you approach people and issues is key to being successful. What has you most excited about your company’s or your industry’s future?: I am very lucky to be part of New Hampshire’s top law firm, McLane Middleton, and being partnered with Rich Sigel heading up McLane Middleton GPS. We have the ability to be bipartisan in our approach representing a wide variety of clients that allows us to build consensus and find workable solutions to many of our state’s most complex problems. We are also lucky enough to have built a strong personal relationship that enables us to enjoy the work we do.
Anu Mullikin Attorney, Shareholder Devine Millimet
Thomas “Tom” Rath Founding Partner Rath, Young & Pignatelli, PA
Education: University of Massachusetts– Lowell (BS), Boston University School of Law (JD), Boston University School of Law (LLM) Career history: In 1991, Mullikin began her law career at Devine Millimet as an a ssociate. In 1999, she was elected as a shareholder of the firm. Shortly thereafter, she was elected as the chair of the Trust and Estates Department, a position she has held ever since. She has also previously served on the firm’s board of directors and Shareholder Compensation Committee. Her law practice consists of representing higher net worth individuals, families and business owners with their estate planning, charitable giving and business succession. She also advises and assists families after a loved one passes away. What has you most excited about your company’s or your industry’s future?: For estate planners, demographics are definitely in our favor. A huge amount of wealth will transfer from one generation to the next over the next ten to 20 years. We have the opportunity to really help families to steward that wealth forward and to make things simple and efficient for them. Hobby/passion: I am a HUGE football fan. Not just the Patriots, who are of course my favorite, but the game itself. I have been known to watch three full games on a Sunday. I love the strategy and the skill involved. Football is a fairly complicated sport, which makes it that much more fun.
Education: Dartmouth College (BA), Georgetown University Law Center (JD) Career history: After graduating from Georgetown Law, Rath clerked for U.S. District Court Judge Clarkson Fisher in Trenton, N.J. He was then hired in 1972 to join the New Hampshire Attorney General’s Office as a prosecutor, eventually becoming deputy attorney general and then attorney general. He entered private practice in 1980 and in 1987 helped found Rath, Young & Pignatelli. Most important business lesson you’ve learned: Short-term gain is not as important as long-term relationships and commitments. Patience and reflection are more valuable in making choices than immediate gain. What has you most excited about your industry’s future?: New Hampshire is an exciting place to practice because our economy is changing rapidly and attracting companies whose legal needs challenge all of us to match their innovation and creativity with representation with equal qualities. What keeps you up at night?: I worry that we value speed over reflection, that in moving ahead we forget our basic values and that our technology limits our willingness to actually talk to each other Fun fact: I love “Jeopardy.” Bucket list item: I would like to go to Augusta to see The Masters and find a parking place in Portsmouth.
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l aw James “Jim” Reidy Attorney/Shareholder Sheehan Phinney Bass & Green PA
Teresa Rosenberger President Devine Strategies
Education: Assumption College (BA), Northeastern University (MPA), New England School of Law (JD) Career history: During graduate school, Reidy interned with the U.S. Department of Labor in Boston. After graduate school, he was hired as the assistant town manager in Weston, Mass. (1981–84). He then worked as a policy analyst for the Massachusetts Office of Communities and Development (1984-86). From there, he was recruited to work for Boston Mayor Flynn’s Office of Capital Planning (1986-88). During his last year of law school, Reidy interned with Kopelman and Paige, a Boston firm that specialized in municipal law. After graduation, he headed north with his new bride, Wendy, to work for Sheehan Phinney Bass & Green in 1989. His entire legal career has focused on management side labor and employment law. Most important business lesson: I have learned to listen first, and before I speak, to listen even more. It is critical to listen to clients to understand their business and their concerns before trying to apply the law and how I think they should proceed. Fun fact: I had a scholarship to art school. I wanted to be an illustrator and pursue a career in political satire. I worked as an illustrator for two newspapers when I was in high school. While I took another path, I still draw and paint today.
Education: University of North Carolina, Chapel Hill (BA) Career history: Rosenberger has worked in the federal government, nonprofit sector, legal community, publicly traded telecommunications industry and management consulting field. She has served on local, state and regional boards. Most important business lesson: Communicate by talking to your colleagues, your clients, all who you engage with for business and listen. You learn a lot about your business, your employees, and your clients by talking with them and listening to them. And respect, even if you do not agree, others and their ideas. Toughest challenge: I had an accident resulting in a traumatic brain injury. I had to re-learn how to walk, talk, cook, drive and work. I had to learn to ask for and accept help from others while regaining my confidence to re-enter the work force. Trust, perseverance and community put me back together. Hobby/passion: Travel, the more interesting the place, the better. A recent favorite was trekking in Bhutan, the world’s happiest country. As I write this, I am off to Rwanda and Uganda to trek for gorillas, and hopefully see a few golden monkeys and tree lions as well. Favorite part of living in New Hampshire: The people are the best. This is a state of real community where we roll up our sleeves to help make it a better place to live, work and play for all.
Cathleen “Cathy” Schmidt Executive Director and CEO McLane Middleton
William “Bill” Shaheen Shareholder, Director Shaheen & Gordon, P.A.
Education: Boston College (BS) Career history: Schmidt’s career began as a management trainee at a Rhode Island Bank, with the intention to go to law school after a year or two. One year at the bank turned into a 30-year career of increasing responsibility as a banker that led her to New Hampshire as the president and CEO of Citizens Bank. After retiring from banking, it was a bit of serendipity that landed Schmidt in her current role as executive director and CEO at the law firm of McLane Middleton. Most important business lesson: The mentors in my life have taught me much. Business is all about people and the relationships you build over time. No one achieves success alone. I have learned that the harder you work, the luckier you get! What has you most excited about your company’s or your industry’s future?: McLane Middleton is celebrating its 100th anniversary. This law firm is filled with rich traditions and progressive ideas. I’m most excited about the next generation of legal professionals who are well positioned to meet client needs. Fun fact: Having grown up in western New York, I was a Buffalo Bills fan. Many of the players lived in our neighborhood. The running-back star at the time was O.J. Simpson. I was the babysitter for his two kids. Industry advice: A successful leader in any industry needs to hire the best talent and then get out of their way.
Education: University of New Hampshire (BA), University of Mississippi (JD) Career history: Shaheen has been practicing law throughout the State of New Hampshire for the last 46 years. In 1977, President Carter asked him to serve as U.S. Attorney for the State of New Hampshire and Shaheen held this position for four years. In 1981, he was appointed by Governor Gallen to be the district court judge for the Durham District Court, and held that position for 15 years. Also in 1981, Shaheen opened a new firm with Steve Gordon, and they’ve been partners ever since. The firm, Shaheen & Gordon, P.A., has since grown to be the fourth largest in the state. Most important business lesson: As a lawyer, when people come to you with problems, you have to make their problems your own. You’re responsible for getting them through the tough times and need to dedicate your full measure. Success follows that. If you’re passionate about what you do, you do it well. Hobby/passion: My passion is politics. Politics is another way of advancing our society, and I believe that, as Americans, we have to do everything we can to keep on the march to make this a more perfect union. Industry advice: We should always keep in mind that our industry is law and that’s more than a profession. Whether you receive compensation is not the primary concern. Once you have engaged with a client, getting paid is secondary; helping them is first and foremost. I think sometimes we forget that.
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l aw Sherilyn “Sherry” Burnett Young Attorney and Co-Founder Rath, Young and Pignatelli, P.C. Education: Cornell University (BA), University of New Hampshire School of Law (JD) Career history: Young is co-founder of the law firm, Rath, Young and Pignatelli, P.C., a firm that has practiced gender equality and fostered deep respect for all co-workers since it was founded in 1987. She has focused on mentoring and promoting younger attorneys, especially women with families. Most important business lesson: That diversity of people and experiences make a richer and more rewarding work place, and allow for greater creativity and thinking around the table. Don’t hire your clone — you’ve already got one of them! Toughest challenge: Trying to work two demanding jobs at once — my newly formed law firm and as legislative counsel to then-Governor Judd Gregg — and balancing three young children at home. That only lasted a year until I realized I simply couldn’t make it all work. What has you most excited about your company’s or your industry’s future?: The quality of the next generation of leaders of our firm, and those that come behind them. It makes me excited to see how the firm continues to change and evolve, and embraces the changes thrust upon us by new technology. Industry advice: The practice of law is a noble profession if you work hard, are prepared, stay humble and are a good listener.
“Diversity of people and experiences make a richer and more rewarding work place, and allow for greater creativity and thinking around the table.” — Sherry Burnett Young, Attorney and Co-Founder Rath, Young and Pignatelli, P.C.
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CCSNH congratulates Ross Gittell, CCSNH Chancellor Jeremy Hitchcock, Chair, CCSNH Board of Trustees Paul Holloway, Past Chair, CCSNH Board of Trustees Susan Huard, Manchester Community College President Lucille Jordan, Nashua Community College President Connie Roy-Czyzowski, CCSNH Board of Trustees
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m a n u fa c t u r i n g Joseph “Joe” Bogosian President and CEO Safran Optics 1 Education: Georgetown University (BS), University of Miami School of Law (JD) Career history: Bogosian joined Safran in 2007, serving in various senior executive roles, amassing a record of leadership and innovation, including developing and managing a new regulatory and business development strategy at the company’s headquarters in Paris, France. Prior to joining Safran, he served for nearly six years in the U.S. Government Senior Executive Service, led the U.S. Commerce Department Manufacturing Office as deputy assistant secretary between 2001 and 2005 and the Federal Aviation Administration International Department as assistant administrator between 2005 and 2007. Fun fact: I am an aspiring author having finished my first (as yet unpublished) book of fiction, “Cleopatra’s Clone.” Most interesting book: The Bible. Hobby/passion: Writing, reading, photography and travel Bucket list item.: To drive a race car. Industry advice: Always keep in the forefront that we strive each day to stabilize the paychecks of our employees and deliver the absolute highest quality of technology for the men and women sacrificing for our national defense and our freedoms. Favorite part of living in New Hampshire: The people, appreciation of all four seasons, and the natural beauty.
Barbara Couch President, Hypertherm HOPE Foundation Hypertherm, Inc. Education: Bradley University (BA), Northeastern Illinois University (MA) Career history: Couch has been with Hypertherm, Inc. for 32 years. She was responsible for developing the nationally award-winning programs that focus on the development and well-being of Hypertherm’s associates, which has earned the company recognition as one of the best places to work in the United States. For 24 years, Couch served as vice president of human resources and, in 2009, she became the company’s first vice president of corporate social responsibility and founder and president of the company’s Hypertherm HOPE Foundation. Couch also serves on Hypertherm’s board of directors and chairs its Corporate Responsibility Committee. Most important business lesson: The importance of creating and sustaining a culture defined by trust and respect. When people feel trusted, valued and respected, they rise to the occasion. What has you most excited about your company’s future?: Our people! We have an extraordinary workforce across the globe. I am filled with confidence and joy about Hypertherm’s future with these great people in place. Hobby/passion: I’ve always had a love for being active and outdoors. My latest outside passion is golf. To say I’m competitive is an understatement, so I work really hard at getting better. Industry advice: Development of our workforce is No. 1 in terms of importance No. 2 is creating pathways for students to enter our doors and pursue their dreams.
Gerardine Ferlins Chief Governance Officer and Chair of the Board of Directors Cirtronics
Dirk Foreman Chief Commercial Officer and President, North America Velcro Companies
Career history: In 1979, Ferlins founded the contract manufacturing company, Cirtronics Corporation, on the belief that ordinary people can do extraordinary things when given the opportunity. After 40 years of service to Cirtronics as the president and CEO, Ferlins recently moved into the role of chief governance officer. At the beginning of her career, she was a social worker committed to helping people reach their full potential. When the opportunity to build printed circuit boards was presented, she knew that Cirtronics could be the vehicle to not only serve the customer but also to provide people with quality jobs. For decades, Cirtronics has been driven by the mission “to serve and continuously improve under the Do Unto Others philosophy.” To accomplish this mission, each employee is motivated to balance service to the “6 We Serve” — supplier, employee-owner, environment, customer, corporation and community. In 2002, Ferlins transitioned Cirtronics to an Employee Stock Ownership Program (ESOP) to share the company’s success directly with employees. Today, Cirtronics employees own 40% of the company. Over the years, Ferlins has served outside of Cirtronics through her board participation including Catholic Charities of New Hampshire, Business Industry Association of New Hampshire, New Hampshire Community Loan Fund, Vested for Growth and, most recently, Rivier University Board of Trustees.
Education: San Francisco State University (Graduate Certificate), University of California, Berkeley (Graduate Certificate), University of California, Santa Barbara (BA) Career history: Foreman joined Velcro Companies from Anixter International Inc., where he held several leadership roles over 21 years. He then served as president in the North America division and acted as general manager for Velcro Companies in the U.S., Canada and the Mexico maquiladora. He also served as president and general manager in Latin America, responsible for all business segments and the region’s growth strategy. Foreman is chief commercial officer and president, North America for Velcro Companies. In this dual role, he leads commercial operations worldwide, including demand generation, customer care, regional marketing, sales operations and global accounts, strategic accounts and distribution sales. Toughest challenge: Dealing with the long-term illness of my eldest son and his liver transplant in November of 2017, at age 21, is my toughest challenge. We’re fortunate and thankful, but it’s also a reality check on priorities. Most important business lesson you’ve learned: Hope is not a strategy. Be optimistic, but pragmatic. More importantly, you must be decisive and take action to achieve your goals. You can’t wait and hope things will happen. Fun fact: I started my career in São Paulo, Brazil, and speak fluent Portuguese.
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m a n u fa c t u r i n g Gary Hirshberg Co-Founder and Chief Organic Optimist Stonyfield Farm Education: Hampshire College (BA) Career history: Hirshberg led Stonyfield from its 1983 infancy as a seven-cow organic farming school to $365 million in annual sales when he stepped down as “CE-Yo” at the end of 2011. He is the author of “Stirring It Up: How to Make Money and Save the World” (Hyperion, 2008), and frequently speaks on topics including sustainability, organic agriculture and the profitability of green business. Most important business lesson you’ve learned: That when the chips are down and you are surrounded by skeptics, you simply must believe in yourself and your vision. And as a corollary, that “if you don’t ask, you don’t get.” Fun fact: I played in the first-ever intercollegiate ultimate Frisbee game (and scored the very first goal) on Mother’s Day 1973. Most interesting book: Nelson Mandela’s “A Long Walk to Freedom,” which is really a testament to faith, persistence and determination. It’s a completely inspiring read. Hobby/passion: I am passionate about helping organic farmers; young entrepreneurs who seek to help create a better, healthier world; and hiking, biking and being outdoors and especially in the wilderness. Bucket list item: Hearing a U.S. president declare organic to be a national priority.
Matt Kfoury COO Imperial Dade/Central Paper Division Education: University of New Hampshire (BA), Suffolk University (MBA) Career history: Kfoury grew up in a family business, Central Paper, a wholesale distribution company of janitorial, paper and food service disposables and equipment. While at UNH, he worked in dining services for four years and gained invaluable experience in the food service area. After graduating, he started his career at Central Paper while working on his MBA. He started in sales service, then ran purchasing, operations and when his father passed, became the president and CEO. In 2017, the company was sold to Imperial Dade, now the largest independently owned distributor of janitorial, paper and food service disposables in the country. He is currently the COO of the Central Paper division. Most important business lesson you’ve learned: I would have to say many lessons learned from my grandfather and my father, but most importantly that work is the secret to success. Relationships are the most important part of business, and that we are nothing without our community and our commitment to it. Fun fact: People always think it’s cool that I grew up with Adam Sandler and knew people like Sarah Silverman and Chip Kelly. Let’s face it, for a small city, Manchester has produced some big names!
Olivier Jarrault President and CEO Albany International Corp. Education: Ecole Sainte Genevieve (BS), California Institute of Technology (MS), UCLA (MBA) Career history: Born in Lille, France, Jarrault took over the top job of Albany International Corp. in 2018. The company, which moved its headquarters from Albany, N.Y., to Rochester, NH, in 2011, is a manufacturer of two different lines of products: machine clothing, used in paper manufacturing, and engineered composite components used in the aerospace industry. He was a 14-year veteran of Alcoa, where his career culminated in his appointment in 2011 as executive vice president and group president of Alcoa Engineered Products and Solutions, leading a portfolio of global advanced-technology components manufacturing businesses serving a number of markets, including aerospace, industrial gas turbines, commercial transportation, and building and construction. Before being named group president at Alcoa, he served in a number of senior management positions at the firm, including as chief operating officer of the Engineered Products and Solutions unit and president of Alcoa Fastening Systems.
John Morison III Chairman and CEO Hitchiner Manufacturing Co., Inc. Education: University of New Hampshire (BS), University of Michigan Business School (Executive Program Certificate) Career history: Morison worked as puller/pourer in the foundry at Hitchiner after graduating from UNH in 1976. Less than a year later, he moved to Kokomo, Indiana to work for the Cabot Corp. Stellite Div., as an inside sales representative. During his five years at Cabot, Morison held various positions including French, Brazil and Latin America regional sales manager. John returned to Hitchiner in 1983 as production control manager. He held various other positions including business development manager, president of international operations and CEO. Fun fact: I visited the Montreal Expo in 1967 and decided that I had to learn French because I couldn’t understand what the locals were speaking. I think it’s safe to say that after three months in a high school exchange program near Bordeaux, a year abroad at the University of Dijon, two years working in Lille and 36 years of marriage to my French wife, I now have a pretty good understanding of French but I still have no idea what the locals are saying when I go to Montreal. Industry advice: You need to know the strength of your markets, your competition and the viability of new technologies in order to best position your company for growth. You can’t be afraid to exit markets that are clearly moving to offshore suppliers and you need to invest in technology ignorer to create opportunities in growing markets with fewer options for supply. New Hampshire 200 | 2020 edition 65
m a n u fa c t u r i n g Katie Schwerin Chief Operating Officer W.S. Badger Company Education: Norwich University (BA), Antioch University (M.Ed.), Goddard College (MFA) Career history: Prior to working at W.S. Badger, Schwerin was an elementary school teacher for 12 years at the Monadnock Waldorf Elementary School. For five years, she co-led Impact Monadnock, a branch of the United Way in Keene, that serves the needs of children under five. At Badger, she oversees operations and administration, including charitable giving, family-friendly policies and the firm’s ecology center and gardens. Most important business lesson you’ve learned: Hiring is key. It’s important to have a strong focus on family-friendly workplace practices, which make it much easier to hire committed, long-term employees. What keeps you up at night?: The state of the world, and especially the denial about the urgency of climate change. Businesses need to really look at how they can make a difference, which may mean rethinking decisions where profit overrides community concerns and well-being. Fun fact: Recently, as part of the MFA program I completed, I developed and installed the Mt. Monadnock Labyrinth on Airport Road in Keene. This installation is also the beginning of a future sculpture park that I am presently working on. Go check it out! Favorite part of living in New Hampshire: I love the fall foliage and weather, and the practical, warm-hearted nature of folks in NH.
Thomas “Tom” Sullivan Senior Vice President of Operations Sturm Ruger & Company, Inc. Education: Illinois Institute of Technology (BS), Massachusetts Institute of Technology (MS), University of Chicago (MBA) Career history: Sullivan has been instrumental in the transformation of Sturm Ruger’s New Hampshire manufacturing operations since he came to the company in 2006. He is responsible for all manufacturing, engineering and product development activities. Under his leadership, the New Hampshire plants have been transformed from traditional “piece rate” factories to state-of-the-art “lean” manufacturing plants, nearly tripling production, largely as a result of new product development. Sullivan also has provided oversight of the company’s North Carolina manufacturing plant since it was established in 2013. Prior to joining Sturm Ruger, he held executive manufacturing positions at IMI Norgren, Rexnord and TRW Automotive, where he gained valuable experience implementing lean principles to manufacturing, engineering and product development operations. He is a board member and past chair of the Business and Industry Association of New Hampshire. Sullivan is also a member of the advisory council of the New Hampshire Manufacturing Extension Partnership.
Richard G. Verney Chairman and CEO Monadnock Paper Mills
David S. Worthen CEO Worthen Industries Inc.
Education: Brown University (BA) Career history: After graduating from Brown in 1968, Verney began his career at Monadnock Paper Mills Inc. in Bennington in 1969, working for his father, Gilbert Verney, who purchased the then-129year-old company in 1948. Today, he serves as chairman and CEO of a 200-year-old paper manufacturer, the oldest continuously operating paper mill in the country. During his tenure, Verney has put the company’s focus on innovative products and reducing or eliminating environmental impacts and costs, working hard to make sure that the company’s supply chain is as sustainable as possible. Over his 50-year career, he has participated on several boards as a trustee, director, executive committee member, chair, vice president and trustee emeritus for educational, healthcare, business, trade and conservation organizations. Quote: “The question is no longer ‘what did you do 10 years ago?’ but ‘what are you going to do moving forward?’ And I think that question is only going to get louder. Living peacefully with the environment — more and more people are getting it. You can make a good hard case that sustainability is economically rewarding. You have to be able to think further than the next quarter or the next six months. We’ve learned it can be profitable.”
Career history: Worthen has been involved in management and product development of his family-owned, Nashua-based company, which was founded in 1866, for 31 years. A manufacturer of specialty adhesives, coatings, extruded films and coated flexible substrate solutions for industry, the firm now has 14 business units and five manufacturing locations, all of which are in the United States, and global sales offices in China, Indonesia and Vietnam, among other locations. He has served as CEO of the firm for over 10 years, focusing on change in many areas of manufacturing, including employee safety and wellness, corporate sustainability, renewable energy — including what was at the time the largest rooftop solar array in New Hampshire atop Worthen’s North Nashua location. Before working at Worthen, he had a variety of experience, including as an Outward Bound instructor working with adjudicated youth, a rafting guide and operations manager for an Alaskan rafting company, and store manager for the Seattle outdoor retailer Early Winters. Quote: “Long-term investment in the company is very important. We want to grow and continue. The best way we do that is to make products efficiently, to use less energy and create less waste. Those are all benefits for a lot of reasons.”
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m a n u fa c t u r i n g Val Zanchuk President Graphicast Inc. Education: Lehigh University (BS, MEngr) Career history: Zanchuk started his career in research and development at Phelps Dodge Copper and quickly moved into process improvement at New Jersey Zinc. He later spent 13 years at Air Products & Chemicals in new process development and marketing. In 1987, Zanchuk moved to New Hampshire to join TAFA Inc. in Bow, becoming president, growing the company from $6 million to $34 million in sales. He founded Graphicast, a specialist in graphite mold casting, in 2000. In that time, he has been involved in education and manufacturing issues, focusing on workforce development and the future of manufacturing, both statewide and nationally. What has you most excited about your company’s or your industry’s future?: The transition to Manufacturing 4.0, the next industrial revolution, promises previously impossible advancements in machine learning, augmented intelligence, and inter-machine communications and coordination. This also presents exciting career opportunities for our emerging workforce. What keeps you up at night?: Trying to have the skills and capital to meet the demands of the ever-changing and dynamic industrial market. Fun fact: I played a concert in Carnegie Hall when I was 18. Hobby/passion: I am an avid musician, playing in the New Hampshire Philharmonic Orchestra, the Nevers Band of Concord and the Southern New Hampshire University Wind Ensemble.
“You must be decisive and take action to achieve your goals. You can’t wait and hope things will happen.” — Dirk Foreman, Chief Commercial Officer and President, North America Velcro Companies
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MEDIA and Marketing
me dia/marketi ng Howard Altschiller General Manager/Executive Editor Seacoast Media Group Education: Boston University (BA) Career history: Altschiller began his career with McGraw Hill’s Dodge Reports and got his first newspaper job at a weekly paper in Massachusetts in 1989. His newspaper career spans three decades at papers in Massachusetts, New Jersey, New York, New Hampshire and Maine. He became Seacoast Media Group executive editor in 2003 and general manager in January 2018. Toughest challenge: Transitioning from print first to digital first was a challenge, but the toughest challenge is the one we are facing today, which is providing high-quality news coverage with about 50% of the staff we had just a decade ago. What has you most excited about your company’s or your industry’s future?: I think we have figured out how to grow a sizable digital audience. As digital ad and subscription revenue grows, we’ll have the resources to provide our readers and advertisers with increasingly high quality journalism and advertising. Hobby/passion: I don’t get to do it nearly enough but I love saltwater fishing. Industry advice: Keep calm and carry on. Favorite part of living in New Hampshire: I love the easy access to the ocean, lakes and mountains, and the pragmatic people of the Granite State.
Jeff Bartlett President and General Manager WMUR Education: University of Colorado (BS) Career history: Bartlett has been general manager of WMUR for nearly 19 years. Over his 30-year career, he has also worked at TV stations in Arkansas, Chicago, Philadelphia and Boston. Most important business lesson: Integrity matters. Follow the rules and the law. Be trustworthy, honest, straightforward. Do the right thing. While it might cost you from time to time, you get back, in a variety of ways, more than you give up. What has you most excited about your industry’s future?: Despite the dire predictions that TV is obsolete, people keep watching more and more. How they watch it and when they watch it may change (IPAD, cell phone, DVRed for playback days later, etc.) but they are still watching. Fun fact: I waited until my mid-50s to have children. Industry advice: Local news is vital to Americans and no one in the digital behemoths and other video suppliers have felt the need to try to provide it. Broadcasters need to continue doing what they do best, and make sure the digital and video suppliers pay them for their product. Hobby/passion: Twentieth-century impressionist painting on Monhegan Island, Maine. Bucket list item: I don’t have a bucket list, but I would like to help my sons see things they are interested in, like the pyramids in Egypt and polar bears in the Arctic.
Mary Jo Brown Founder and president Brown & Company Design
Matt Cookson CEO Cookson Communications
Education: University of New Hampshire (BFA) Career history: At 26, she started Brown & Company Design in 1991 after working in the magazine industry working her way up to an art director position for two New Hampshire-based lifestyle publications, and in 1997, Brown started Big Brown Books. Most important business lesson you’ve learned: My current top five: 1) Listening carefully is a key component to success. 2) Always under-promise and over-deliver. 3) Sometimes the question is more important than the answer. 4) Honesty is always the best policy. 5) Take good notes in meetings. What keeps you up at night?: Time speeds up the older I get, and I have less time to try all of the wonderful things I want to do. Hobby/passion: Over the past 10 years, my daughter and I have traveled a lot together. We’ve been swimming with manatees, volunteering in Central America, sketching at the Salvador Dali Museum in Spain, cruising on a tanker through the Panama Canal and dog sledding in Alaska. Always up for an adventure, we’ve stayed in lighthouses, castles, tree houses, Scottish sheep farms, an old Norweigan fishing hut and in “Penny’s” spare room in the Aran Islands. Bucket list item: One? Are you kidding?
Education: University of Connecticut (BA, MA) Career history: Cookson began his career as a press secretary in the Connecticut House of Representatives before moving to Washington, D.C., and eventually returning to Connecticut to work at the University of Connecticut and in state government. He eventually moved to New Hampshire, where he worked as director of government relations for PC Connection and then the New Hampshire Department of Health and Human Services, and as director of public information for New England College before becoming associate vice chancellor of external relations for the University System of New Hampshire. In 2000, he founded Cookson Communications and shortly after that became executive director of the NH Tech Alliance, a job he held until 2019. Most important business lesson you’ve learned: You need to get out of your business to get into it. Running a business does not allow time to think about longer term direction or your vision. It’s critical to carve out special time for that kind of thinking. Fun fact: My father is known as the founder of modern music theory, having been the first to use recording technology in a classroom. Unfortunately, I did not get the music genes. Favorite part of living in New Hampshire: You can meet anyone in New Hampshire — there are only about two degrees of separation.
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me dia/ marketing Heidi Copeland Publisher and President Business NH Magazine/Millyard Communications
Thomas Ewing Publisher The Keene Sentinel
Education: University of Southern California Annenberg School for Communications (BA) Career history: Prior to joining Business New Hampshire in 2005 as associate publisher and later purchasing the company in 2011, Copeland was publisher of Telecommunications Magazine in Norwood, Mass. Before that, she was publisher of ID Systems European Edition out of Brussels, Belgium. Toughest challenge: Sexism. While I was fortunate to have many mentors both male and female, there were many men in my car that denied me opportunities because of my gender. One publisher even told me he only hired people with an extensive background in competitive athletics, which, of course, ruled out all pre-Title IX women of my generation. What keeps you up at night?: When people no longer believe in what’s true because they disagree with what’s being said, our democracy is threatened. Fun fact: I am an awesome salsa dancer! Hobby/passion: I took up cooking just a few years ago and I am hooked. Favorite part of living in New Hampshire: It is such a small community. We may be the last state where people pick up the phone and you can have a conversation!
Education: Hamilton College (BA) Duke University School of Law (JD) Career history: After law school, Ewing practiced general and international corporate and securities law in New York City. In 1993, he resigned his law partnership to move to Keene and become publisher of The Sentinel. Most important business lesson you’ve learned: Embrace change. What has you most excited about your company’s or your industry’s future?: The passion of young journalists for the role of a local news organization in informing, challenging and knitting its community. What keeps you up at night?: The decline of media literacy; the increasing unwillingness of news consumers to seek balance in their sources of information; and the increase throughout the nation of local news deserts, leaving residents of smaller and often rural communities less informed about local needs, challenges and opportunities. Fun fact: My first job out of college was working on a special investigative staff of the House Ethics Committee headed by former Watergate special prosecutor Leon Jaworski. Industry advice: Expect, plan for and embrace change. Favorite part of living in New Hampshire: The strong sense of community and community identity.
Linda Fanaras President/Strategist Millennium Agency
Zachary “Zac” Gregg Founder, Managing Partner Vital
Education: Franklin Pierce University (BS), Southern New Hampshire University (MBA), Northeastern University (BS) Career history: Fanaras started her career in the high-tech sector for an accounting and business software company, which is now part of Microsoft. She was asked to head up a new department within the company, in the market research and campaign division. In that role, Fanaras conducted market research that uncovered a new sales source that increased company revenue by 20%. Following this success, she made the decision to venture on her own to start her own marketing agency, Millennium Agency. Most important business lesson: Owning a business comes with its challenges and rewards. I quickly realized that in order to push through the challenges, one must embrace three characteristics: persistence, determination and focus. Coupling that with a positive attitude can keep you moving forward, even in the most difficult times. What has you most excited about your industry’s future?: Advertising is about creating an emotional connection with a brand. Now, with the help of strategies and tools like digital marketing, paid search, video advertising and social media, we can make connections on a very personal level. Helping clients reach consumers in new and powerful ways is very exciting. Fun fact: I’m a full-blooded Armenian, raised by first-generation Armenian parents. I recently located long-lost Armenian cousins and I just returned from visiting them in Paris. My trip was amazing and I’m grateful to have such a wonderful extended family.
Education: Attended George Washington University, Varsity Water Polo Player, Division 1 Career history: After working for Congressman Bass as a staff assistant in Washington D.C., Gregg followed many in his generation to the Silicon Valley. Working for Flashpoint Technology (a time capsule Apple technology) in San Jose, Calif., he began his rise up the corporate ladder, from a quality assurance engineer to a sales engineer, then a management role in the marketing department — all before the 2000–2001 tech bubble decided to burst. When Gregg was offered the opportunity to move back to his native New Hampshire to join a successful development company in Portsmouth as a business development manager, he jumped. While working at Two International Group, creating and executing marketing plans became his passion. By the end of 2001, Gregg — along with friend and associate, graphic designer Julia Ahumada — established a marketing agency in Portsmouth, the company that would become Vital. Most important business lesson: Be informed. Get feedback, do surveys, monitor your chat logs, read your form submissions, record your customer service calls, record your own calls, call up your clients, talk to your employees, review, compile and analyze the results. Having good intuition is a great backup, but defer to data over intuition for the long term. Industry advice: Always do what’s right for your client. Real, measurable, repeatable success comes from hard work and discipline. New Hampshire 200 | 2020 edition 71
me dia/marketi ng Adam Hirshan Co-Owner, Publisher The Laconia Daily Sun The Daily Sun Newspapers Education: Tufts University (BA) Career history: In 1979, Hirshan started his career as a reporter for the Carroll County Independent and later moved to radio, eventually working for Voice of America as a broadcaster, writer, producer and editor. In 1989, he helped found The Conway Daily Sun, a free daily, serving as editor for 10 years. After launching free daily newspapers in Berlin, Laconia and Portland, Maine, he moved to Laconia in 2014 to serve as publisher of The Laconia Daily Sun. Bucket list item.: Travel around the world to follow the tennis grand slams. Start in Australia in January, travel through Asia to Paris for the French in May, tour Europe for the summer, including Wimbledon in July, and come home by Labor Day for the U.S. Open. Industry advice: Don’t give up on good journalism. As more readers become sickened by an endless diet of opinionated posts and blogs, balanced and fair reporting will reemerge as the best hope for restoring healthy civic discourse. Favorite part of living in New Hampshire: I love the outdoors, but my favorite thing is living in a close-knit community where civic responsibility, charity and business bring friends and colleagues together in a virtuous circle.
Sharron McCarthy President/Publisher McLean Communications Education: Nichols College (BS), Chabot College (AA) Career history: McCarthy made her way into publishing in 1987, working for weekly, daily and monthly publications around New England over the years. Her background is in business development, events and sales management. She has been fortunate to work with talented editors, writers, designers, photographers and sales professionals, and now enjoys being part of a larger publishing company with Yankee Publishing. McCarthy currently serves as publisher of New Hampshire Magazine, NH Business Review, Parenting NH and New Hampshire HOME, along with many custom publishing projects in New Hampshire and beyond. Her board work has been incredibly rewarding, particularly with the Business and Industry Association of New Hampshire and Girls Inc. Most important business lesson: Nothing replaces hard work and experience. Confidence comes from stepping outside our comfort zone. I thrive on that challenge. Life comes into focus when we stop questioning ourselves and purposely do what we love to do with those we most enjoy. What has you most excited about your company’s future?: We keep evolving, and that means talented people coming up with great ideas. It’s always challenging but highly rewarding when you tap into new revenue streams. Fun fact: I can pogo stick with no hands.
Joseph “Joe” McQuaid Publisher/Editor-at-large Union Leader Corp.
Sean Owen CEO wedü, inc.
Education: Notre Dame College Career history: A third-generation newspaperman, McQuaid started working at the Union Leader part-time in high school, then worked as a sports and news reporter and rose through the ranks becoming then-publisher Nackey S. Loeb’s editor and eventually succeeding her as president and publisher upon her retirement in 1999. He also helped lead the effort to open the nonprofit Nackey S. Loeb School of Communications, which now owns the New Hampshire Union Leader. Toughest challenge: Bringing a newspaper company into the digital age. What has you most excited about your company’s future?: The company is in good hands, with President Brendan J. McQuaid, CFO Joyce Levesque and solid board of directors. Fun fact: I was an engineer at Mt. Washington Cog Railway and wrote a book (“Cog Days”) about it. Most interesting book: Tom Wolfe’s “The Right Stuff.” Hobby/passion: Golf and grandsons Industry advice: Find your niche and broadly capitalize on it. Favorite part of living in New Hampshire: Our two seasons: January and August.
Career history: Owen started a commercial print company at age 20, and that business still thrives today. While running Talient Action Group, Sean started a digital experience agency, wedü. This was at a time when Google was also just starting. The internet was new and ripe for innovation. During the past two decades, the digital agency has also developed several marketing platforms for the insurance and financial services industry, academia and B2B markets that have been sold to competitors or industry players seeking a competitive edge. Owen’s focus is always on strategy as it relates to innovation within marketing. He’s never felt comfortable in the old school agency model of advertising without a measure of success. What has you most excited about your company’s or your industry’s future?: I’m over-the-top excited by the intersection of all our talents between our two companies. The print firm offers some amazing services around e-commerce/retail and CRM/pipeline nurture — all data-driven automations. Obviously, that fits great with wedü’s digital marketing talents. It’s great to see this one-two punch effort drive exponential sales when customers “get it,” and commit to a methodology that literally can be improved with every execution. Industry advice: Small- to mid-sized businesses are convinced that digital is a silver bullet. It’s not. The real world matters. Reimagine how the world will be in two years, five years and then chase that model in your advertising effort.
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me dia/ marketing Scott Spradling President The Spradling Group
Scott Tranchemontagne Founder/President Montagne Communications
Education: Syracuse University (BS) Career history: Spradling first arrived in New Hampshire in 1993 and took a part-time job at WGIR-AM, working as a board operator and newscaster on weekends. Eventually Spradling moved to full-time radio reporting for WGIR-AM and WGIR-FM. In July 1996, he took a new post at WMUR where he quickly became political director and news anchor for the next 12 years. In 2008, he struck out on his own with The Spradling Group, a strategic communications business designed to operate between media, politics and business, and has worked with dozens of clients since then. Most important business lesson: You’re only as good as your word, so keep your promises and make sure every client believes you are working the hardest for his/her best interests. Fun fact: I’m the lead singer of a 10-piece band, called the Scott Spradling Band. We perform all year long, mainly for fundraisers and private affairs, and we play everything from old Chicago (yup, we have lots of horns) to Billy Joel, Elton John and Maroon 5! Industry advice: Don’t burn bridges — this is a small state and people remember. Treat everyone with kindness and respect and doors will remain open to you. Favorite part of living in New Hampshire: The accessibility of everyone in our great state. From the governor’s office to newsrooms, to the CEO’s office, you can get in front of the leadership of New Hampshire and build meaningful relationships in which everyone can benefit.
Education: University of New Hampshire (BA) Career history: Tranchemontagne started as a news and sports broadcast journalist in Portsmouth after college and wrote as a freelance reporter for the Portsmouth Herald. In 1991, he became the morning news anchor at WGIR-AM and FM (Rock 101) in Manchester. He received a number of broadcasting industry awards, including for his daily coverage of the Pamela Smart murder trial for WRKO-AM in Boston and CBS Radio nationally. In 1994, he left broadcasting for a public relations position at O’Neil, Griffin and Associates, now known as GYK Antler. In the spring of 2007, he founded Montagne Communications. Toughest challenge: Managing my less-than-one-year-old business through the recession of 2007-08 without reducing staff or wages was extremely challenging. What has you most excited about your company’s or your industry’s future?: Marketing and public relations campaigns have advanced dramatically through the internet and digital communications. It is very exciting to think about how strategies and tactics will continue to evolve with future technological advances. Fun fact: I have interviewed or counseled four presidents. Industry advice: Focus on becoming a very strong writer. It is at the crux of everything we do. And build as many relationships as you can.
Jamie Trowbridge President and CEO Yankee Publishing Education: Dartmouth College (BA) Career history: Trowbridge has been at Yankee for 31 years. Before that he held publishing jobs in Seattle and Cambridge. Most important business lesson: You’re going to run into obstacles, and persistence is essential. You have to keep innovating and trying new things. “It’s hard to beat someone who just won’t give up.” — Babe Ruth What has you most excited about your company’s or your industry’s future?: The internet and the advent of new media, while disrupting traditional media, creates a wealth of new opportunities for Yankee Publishing and other independent media companies. It’s also exciting that our company has begun transitioning from being family-owned to employee-owned. Having all our employees committed to the business will help insure we remain successful. What keeps you up at night?: It is nearly impossible to keep up with the pace of change in the media industry at this time. Industry advice: I’m concerned that fewer young people are choosing careers in the publishing industry. It’s dynamic and exciting. And while it’s not easy, it can be very rewarding. Fun fact: I love winter. I’ve always loved to ski and skate. My new winter passion is ice boating. Favorite part of living in New Hampshire: New Hampshire still feels like a tight-knit community. It’s not difficult to make connections — and a difference — in the state.
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New Hampshire is among the best places to grow a health IT company. Just ask the Geneia employees who call NH home.
We salute our New Hampshire 200 Award recipients who are dedicated to influencing the world for people with disabilities or special needs.
Larry J. Gammon President & CEO Geneia.com #FacesofGeneia
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Dr. Cheryl Wilkie COO, Farnum Center
Senior Advancement Ofcr.
easterseals.com/nh | 603.623.8863
nonprofit Maureen Beauregard President & CEO Easterseals New Hampshire Education: University of New Hampshire (BA), University of New Hampshire (MA in progress) Career history: Beauregard served as the president and founder of Families in Transition—New Horizons for nearly 28 years. She recently accepted the position of president and CEO of Easterseals New Hampshire. Most important business lesson: For the most part, don’t take no for an answer. There is usually more than one path that leads to where you need to go. The trick is to keep trying until the right path and answers are found. Fun fact: My dog and I worked on a lobster boat with my friend, Harold Mace, in Rye. We would fish 200 traps each day. I loved every minute of it … so did my dog, Brittany. Industry advice: The nonprofit sector’s role is critical to assisting the state with some of the most complex and important issues of our time. We tackle issues such as substance use disorder, homelessness and early childhood education, to name a few, and the sector’s impact on these and the myriad of other issues is felt every day. Be proud of what we collectively accomplish for New Hampshire’s residents. Favorite part of living in New Hampshire: I love New Hampshire’s interconnectedness. The more one becomes involved, the more I see how important community is to the health and well-being of the state. The way people of New Hampshire care is one of my favorite things.
Eva Castillo Director New Hampshire Alliance for Immigrants and Refugees Director Welcoming New Hampshire Education: Instituto Universitario de Nuevas Profesiones in Caracas, Venezuela, Western Michigan University Career history: A native of Caracas, Venezuela, Castillo has a long history of working with and advocating for immigrants. She moved to the United States in 1975 to study at Western Michigan University, and she began her career at the nearby Hispanic American Council. In 1984, she moved to New Hampshire, where she worked first at the New England Farm Workers Council, and later at the Latin American Center in Manchester. She joined MIRA, the Massachusetts Immigrant and Refugee Advocacy Coalition, in 2007 as organizer for the New Hampshire Alliance for Immigrants and Refugees project, eventually becoming director. She later took on direction of the Welcoming New Hampshire initiative. She is also part of the steering committee for the New Hampshire Health Equity Initiative and the New Hampshire Immigrant Integration Initiative and is a former member of the Manchester Police Commission, among many other activities. In 2017, she was honored with the 2017 Martin Luther King Award from the Martin Luther King Coalition and in 2016 received an Americanism Award from the Daughters of the American Revolution, given to naturalized Americans who have shown outstanding civic engagement. 76 New Hampshire 200 | 2020 edition
Tom Blonski President & CEO Catholic Charities New Hampshire Education: Trinity College (BA), University of Connecticut (MBA), University of Notre Dame (Executive Leadership Certificate) Career history: Blonski has served as CEO of Catholic Charities New Hampshire for 13.5 years. Prior to that, he worked in various executive leadership roles in long-term care in Connecticut. Blonski is on various boards and committees around New Hampshire, including membership on the NH Supreme Court’s Character and Fitness Committee. As an area church coordinator for Seacoast Family Promise, he works with families experiencing temporary homelessness. In addition to being a lector, Blonski is a certified youth minister and spends a lot of time volunteering as a Knight of Columbus (third degree) in Exeter. Fun fact: Two quick things: I completed three marathons within 18 months, and I got engaged in a 300-gallon vat of cold Friendly’s chocolate syrup on live TV on Valentine’s Day to become Connecticut’s first chocolate-covered (human) Valentine. Most interesting book: “Between the World and Me” by Ta-Nehisi Coates. This is a short but profound and daunting book that gave me a glimpse of what it’s like to walk in another’s shoes. It also reminded me of my white male privilege that I often take for granted — my responsibility to understand that — and to use my God-given gifts more wisely to work to “even the playing field” for those who are treated as invisible or have their voices castrated when advocating for social justice.
Cathy Duffy Cullity CEO Girls Incorporated of New Hampshire Education: Central Michigan University (BS) Career history: Cullity has served as the CEO of Girls Incorporated for 23 years, with plans to retire at the end of 2019. She has driven the growth of the organization from one center serving 250 girls with a budget of $350,000 to its current statewide status serving 2,000 girls in two centers and 40 schools annually, with a budget of $2.2 million. She began dinner club programs at both of Girls Inc.’s centers, which currently feed 150 children five nights per week. Most important business lesson: As the CEO of a nonprofit you must find creative ways to sustain your organization. I learned very early in my career that I must diversify our funding and never depend too heavily on one revenue source. Toughest challenge: Several years ago the state reduced the amount of reimbursement for child care. This was a $300,000 reduction in revenue for us. We started a catering business for other nonprofits and managed to generate enough revenue to sustain ourselves. What has you most excited about your company’s or your industry’s future?: The success stories of the girls who attend our programs make me smile every day! They are the future of our communities and their families. The choices they are making now will help them to be strong, independent women.
nonprofit Valerie Cunningham Board of Directors emerita Black Heritage Trail of New Hampshire
Diane Fitzpatrick CEO Boys & Girls Club of Manchester
Education: Granite State College (BGS) Career history: Cunningham was a wage-earning, middle-aged single parent when she found her career as an unsalaried community historian. Childhood had provided cultural awareness of her ancestry and de facto segregation “up South!” Over time, it was books and journals, conferences, decoding old handwriting in the archives that revealed more stories. Finally, public programming gave voice to the children, women and men who had been silenced. With support of allies, in 1995, the inaugural project designated 24 sites as the Portsmouth Black Heritage Trail. Later expansion has led to anti-racism and local history education resources while also identifying more than 100 historically significant locations statewide. What has you most excited about your company’s or your industry’s future?: It is exciting to see the level of dedication and integrity of our team, especially the volunteers. Because of their responses to both planned and unexpected needs, caring for the organization and one another like one family, I know that the future is secure. What keeps you up at night?: As my own financial and physical energy decline, I am concerned about those who currently are carrying the heaviest responsibilities. I fear losing those with the creative energy that has brought us so far. Most interesting book: The Whole Earth Catalog(s) Industry advice: Take a break for mental health when needed. And be thankful.
Education: New England College (M.Ed.), New England College (BS) Career history: Fitzpatrick has more than 20 years of experience in higher education, marketing and business-to-business development. Her career began as a kindergarten teacher. This experience led Fitzpatrick to her current role as the CEO of the Boys & Girls Club of Manchester. She has also worked at the NH Center for Nonprofits, and before this position, she was the dean of admission at New England College. Diane has been committed to children’s issues for more than 25 years. Diane has served on the Governor’s Commission to Address Child Hunger in New Hampshire. She currently serves on the boards of St. Mary’s Bank, Greater Manchester Chamber and the Manchester Regional Advisory Board for NH Charitable Foundation. What has you most excited about your company’s or your industry’s future?: Nonprofit agencies are finding creative ways to work collaboratively. This synergy of working together to tackle important issues our community is facing is working. I am honored to work with so many strong nonprofit leaders to create a positive change in our community. We are thinking more boldly. What keeps you up at night?: The struggles of the kids and families we serve. Families are working hard and facing more challenges today. How can we as an organization continue to change our programs to meet the needs of our kids and families? I am constantly thinking of new ways to meet the needs of our kids in the Manchester community.
Larry Gammon President/CEO Easterseals New Hampshire
Dr. Yvonne Goldsberry President Endowment for Health
Education: University of Virginia (BS), Granite State College (Honorary) Career history: Gammon began working for pay in a variety of jobs when he was eight years old. Many lessons learned. After graduation, he taught in public schools in Virginia and Indiana before coming to New Hampshire in 1970 as a special education consultant in Keene. He began his career at Easterseals New Hampshire in 1971, where he has remained employed in a variety of job titles and duties until his impending retirement. Most important business lesson: Be honest — admit when you are wrong or mistaken, fix your errors and allow for dissenting opinion. Toughest challenge: I needed to recover from my abuse of alcohol and all the challenges that it creates in one’s life, and those of family, friends and co-workers, before accepting any other challenges. What has you most excited about your company’s or your industry’s future?: I am most excited about the vast and diverse program base Easterseals New Hampshire has developed and my belief that our new CEO will build upon them, refine them, make them better and create new ventures. Industry advice: I advise all to remember the sacredness of public trust, the need to carefully steward our resources and never forget we work at the will and behest of the volunteers. Favorite part of living in New Hampshire: The access to decision-makers, having the ability to affect change and form relationships.
Education: Brown University (BA), Columbia University (MPH, MSUP), George Washington University (Ph.D.) Career history: Before joining the Endowment, Goldsberry served as vice president of population health and clinical integration for Cheshire Medical Center/ Dartmouth-Hitchcock Keene where she became known as the architect of the nationally recognized Healthy Monadnock initiative. Prior to that, Goldsberry worked at the NH Department of Health and Human Services, Office of Community and Public Health. There, she managed statewide planning, funding and allocations, and developed the NH Public Health Network. Earlier in her career, Yvonne held leadership positions at Home Healthcare Hospice & Community Services based in Keene, and at the National Business Group on Health and George Washington University Center for Health Policy Research, both based in Washington, D.C. Most important business lesson: Investing deeply in people first is the only way to successfully implement a strategic plan or to meet corporate metrics or goals — even when using a triple-aim approach of people, planet and finances. What has you most excited about your company’s or your industry’s future?: Philanthropy can help communities address some of the most pressing social and economic issues by seeding new ideas, promoting and provoking difficult conversations and bringing together diverse groups of people dedicated to making change. The Endowment for Health is grounded in values that compel us to be bold in working with communities across the state. New Hampshire 200 | 2020 edition 77
nonprofit Rosemary M. Heard President and CEO CATCH Neighborhood Housing and Alliance Asset Management, Inc. Education: Crawford Municipal School of Art and Design (BA) Career history: A native of Ireland and resident of New Hampshire, Heard is a seasoned real estate professional with more than 30 years of commercial and residential real estate development and asset management experience in the private, quasi-public and nonprofit sectors. Prior to joining CATCH Neighborhood Housing in 2007, Heard served as senior vice president of asset management for MassDevelopment, a quasi-state agency. Under her leadership, CATCH’s portfolio of affordable rental apartments has tripled and its investment in the communities that it serves has grown from $20 million to $66.5 million. Most important business lesson: We are only personally/professionally successful because of the high-performing teams with whom we are so fortunate to work with on a daily basis. It is critical that we are active participants and not simply spectators. What has you most excited about your company’s or your industry’s future?: From the affordable housing perspective, I am most excited about the fact that the conversation about the persistent and growing need for affordable housing is finally getting traction across multiple sectors. Fun fact: As an only child, my dad ensured that I was taught the same skills as if I had been a boy. Consequently, I am as at home wiring, tiling, welding, sheetrocking, etc., as I am with culinary arts.
Mary Ann Kristiansen Founder and Executive Director Hannah Grimes Center Education: Gustavus Adolphus College (BA), New York University (MPA) Career history: After graduating from college, Kristiansen worked in advertising and publishing in New York City. After returning to graduate school, she worked at Merrill Lynch for several years before moving to New Hampshire to restore an old farm (the farm of Hannah Grimes) and its way of life. In 1997, she founded Hannah Grimes Marketplace and, in 2006, The Hannah Grimes Center. What has you most excited about your company’s or your industry’s future?: Rural areas took a big hit during the recession and, in particular, after it. I am excited to see the bubbling up of an inspired rural response and will watch with interest to see how rural America meets her challenges and leans into the future. Most interesting book: The most interesting book I’ve read is usually the last book I’ve read, which in this case was “John Adams” by David McCullough. It made me realize how precious it is to have a government led by the people and understand how divisive — and old — the party system is. Industry advice: Look at the broad picture but sweat the details, and be persistent, willing to change, creative, friendly and flexible. Favorite part of living in New Hampshire: I love the people, the natural and built environment, the history, the culture — it’s all just perfect.
Donnalee Lozeau Executive Director Southern New Hampshire Services, Inc.
Richard “Dick” Ober President & CEO New Hampshire Charitable Foundation
Education: Some college, attended Rivier University Career history: Lozeau has always worked in the customer service field. She and her husband, David, co-owned a restaurant and catering business. Her public service began at age 24, when elected to the New Hampshire House of Representatives, serving 16 years. From 1996 to 2000, she served as deputy house speaker to Speaker Donna Sytek. From 2008 to 2016, she served as the 55th mayor of the city of Nashua before returning to Southern New Hampshire Services, the Community Action Partnership serving Hillsborough and Rockingham counties, one of five Community Action Agencies, together serving the state of Hampshire. Most important business lesson: “It’s not what you say, it’s how you say it.” The same theory applies to how you do things, the approach you take. Any problem can be solved with the right approach and the right team. It is important to remember that the wisdom of a good decision is not always immediately evident. Industry advice: It is critical that those of us in the nonprofit sector work in partnership with each other. While we clearly are operating a business, we should not be competitors. Together, we can help those we serve get the small wins, so they know and believe that opportunity is not just for others, it is there for them, too.
Education: Plymouth State University (BA) Career history: Ober’s 30-year career was inspired by early exposure to the transformative power of nonprofit organizations to improve quality of life and strengthen connections between people and the places they live. Before being appointed president of the New Hampshire Charitable Foundation in 2010, he was executive director of the Monadnock Conservancy and vice president at the Society for the Protection of New Hampshire Forests. Nationally, and here at home, Ober has had the pleasure of serving on many nonprofit boards and public commissions, including several gubernatorial appointments. He has also been published in books, magazines and journals. Most important business lesson: Hire and retain smart and passionate people; empower them with the authority, resources and responsibility they need to do their jobs; help them set high but achievable expectations — and you will accomplish marvels. What has you most excited about your company’s or your industry’s future?: Like every family, mine is served by nonprofits every day — the cleaner air we breathe, the green spaces we love, the art that inspires us. The purpose of our foundation is to connect smart, compassionate and generous donors with smart, talented and committed leaders who take on society’s toughest challenges and make lives better. Fun fact: I once hitchhiked from New Hampshire to Alaska, and most of the way back.
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nonprofit Kathleen Reardon CEO NH Center for Nonprofits
Peter Ramsey President and CEO Palace Theatre Trust
Education: College of the Holy Cross (BA), Wesleyan University (MALS) Career history: Throughout her career — which spans the nonprofit and for-profit sectors — Reardon has focused on building partnerships that contribute to the vitality of our communities. She started her career working in nonprofits in development, administrative and volunteer management roles. She worked at Citizens Bank for 18 years, gaining progressive leadership experience in public affairs and media relations, community development and corporate giving. At Citizens, Reardon was part of the team that created the Champions in Action program, an initiative that shines the spotlight on nonprofits. At the NH Center for Nonprofits, she continues to focus her energies on advancing the visibility and strength of New Hampshire’s nonprofit sector. Fun fact: In addition to being born on Halloween, one of my ancestors was accused of being a witch. Hobby/passion: I love art — from viewing and experiencing it, to talking to artists and learning about their process, to dabbling in painting myself. Industry advice: Keep up the good work. Nonprofits are leading the way on issues that are crucial to our future. Collectively, the sector is a powerful force bringing people together for the common good. Favorite part of living in New Hampshire: It’s relatively easy to make a difference here — business and government leaders are accessible and many people participate in community life.
Education: UNH Law School (BA, JD) Career history: Ramsey has 30 years in the theater business. He has been president and CEO of Palace Theatre Trust since 2001, previously serving as the producing director for the Lakes Region Summer Theatre in Meredith from 1990 to 2000. Ramsey’s expertise has led the Palace Theatre through significant improvements to the facility and the creation of varied programming that ranges from showcasing nationally known artists to community-based productions. His strong commitment to building new audiences has led to the creation of diverse programs and opportunities for young people to experience and participate in theatre. In 2012, The Palace Theatre was presented with the Outstanding Historic Theatre Award from the League of Historic American Theatres, for outstanding preservation, restoration and sustainable operation of a historic theatre in North America. In 2013, Ramsey received the Governors Arts Award for community impact. Toughest challenge: Planning for the future, ensuring great artistic talent. Most important business lesson: Motivate talented employees. Fun fact: I grew up in New Hampshire, was lucky enough to travel around the world, and made New Hampshire my home because I love it here. Hobby/passion: I love to read. Industry advice: Dream. Favorite part of living in New Hampshire: New Hampshire’s towns and cities, and the wonderful roads between, as you meet some great citizens.
Marcia “Marty” Sink CEO CASA of NH
Patrick Tufts President and CEO Granite United Way
Education: Springfield College (BS), St. Anselm College (Honorary Degree) Career history: In 1989 — with a group of committed and passionate individuals, 501(c)(3) status, $5,000 in startup funds, two trail-blazing family court judges (who were willing to pilot the concept), and 10 initial volunteers — CASA of NH was launched. Sink has been serving as the CEO since its inception with an incredibly talented staff and dedicated board members. More than 30 years later, more than 10,000 children have been represented by hundreds of CASA volunteers throughout New Hampshire. Toughest challenge: Introducing the concept of volunteers serving in the role of guardian ad litem, into a child protection/juvenile court system that was guarded exclusively by attorneys, social workers and judges. Demonstrating the ability to enhance an established child welfare system was not too difficult, but acceptance by those professionals was. Remaining steadfast and resolute was critical. Most important business lesson: Deliberate and regular evaluation of the service you provide and the way in which it is delivered is vital. Being nimble, receptive and open to change when necessary, while remaining true to your core values and avoiding “mission drift” is essential. Fun fact: My husband and I are beekeepers! Trying to do our small part to improve the health of our planet.
Education: Missouri State University (BS), University of New Hampshire (MSW) Career history: Tufts serves as President and CEO of Granite United Way, New Hampshire’s largest United Way and the collaborative merger of six separate United Ways with more than 22,000 donors and volunteers. This United Way serves 80% of New Hampshire and a large part of Vermont, and raises $9.2 million annually to serve these communities. He also serves as the chair of the Governor’s Commission on Alcohol and Other Drugs. Tufts began his work with the Merrimack Valley United Way as the vice president and area director. Prior to his current role, Patrick was the vice president of resource development at the United Way of Greater Portland. What has you most excited about your company’s or your industry’s future?: The sheer number of relationships we have. We partner with hundreds of companies annually to help over 350,000 people, we engage over 22,000 donors and volunteers, and we support 800 nonprofits. Industry advice: Try to advance the mission of your organization every day, even if it is something very simple. Always accomplish something, and you’ll be making a positive impact. Favorite part of living in New Hampshire: That we can know one another. If you want to solve a problem, you can actually meet with people face to face. This is one of the ways New Hampshire is one of the best places in the country to live. New Hampshire 200 | 2020 edition 79
nonprofit Karen Van Der Beken Senior Advancement Officer Easterseals New Hampshire Education: University of New Hampshire (BA, MBA) Career history: Her first jobs out of college were in the electric utility industry, starting with Public Service Company of New Hampshire. Sixteen months after her second son was born, he required early intervention services. Not only did they become a client family of Easterseals, Van Der Beken personally began a long association with this amazing nonprofit. After heading up a capital campaign as a volunteer, she found my true passion — to help people receive the services they need by raising funds for critical programs. Thus, began her career with Easterseals, eventually becoming chief development officer for the organization. What has you most excited about your company’s or your industry’s future?: There is much to be excited about within the disability and aging spaces. With artificial intelligence making tremendous headway, I envision lots of different technologies that will help people with disabilities and aging adults live more independently than they do today. Hobby/passion: In my spare time, along with Jonathan Halle, I co-chair a wonderful group of volunteers called Building on Hope. Every two years, we renovate a deserving nonprofit’s facility with donated products and labor, so they can provide better and/or more services. We rally hundreds of volunteers to help transform, not only the building, but also the spirit of the staff and clients. Industry advice: Don’t wait for others. Be a leader, and look for opportunities to bring innovative tools to children, adults and seniors living with special needs.
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“There is usually more than one path that leads to where you need to go. The trick is to keep trying until the right path and answers are found.” — Maureen Beauregard, President & CEO Easterseals New Hampshire
r e a l e s tat e Dick Anagnost President The Anagnost Companies
Eric Chinburg President Chinburg Properties
Career history: Anagnost is the transformational leader and a dynamic force in the ongoing renaissance of Manchester, as he helps to revitalize the state’s largest city and change its skyline. The president of Anagnost Investments, Inc., he has over 35 years of demonstrated achievements in industrial, commercial, residential and land development. Through a public-private partnership with the city, he spearheaded the conversion of more than 40 significant properties in the downtown and renowned Millyard districts. Toughest challenge: We have made multiple attempts to solve the affordable housing crisis in New Hampshire. This is probably New Hampshire’s largest problem when it comes to attracting an educated and competent workforce, which in turn brings business to support our state. What has you most excited about your company’s or your industry’s future?: The most exciting thing for my company is that two of my three sons have graduated college and are positioning themselves to take over the family business. My third son is in college with the same goal. This ensures the perpetuation of our companies for the next generation. Fun fact: I am a native New Hampshire-ite. Born in Manchester and a product of the Manchester school system. Most interesting book: My most recent that I found interesting was “Alexander the Great.” What was even more interesting was I read it during a trip to Greece for my son, Alexander’s, wedding.
Education: University of New Hampshire (BS) Career history: Chinburg Properties began building single family homes in 1987. In 1996, Chinburg began creating downtown housing via urban infill projects. Over the past 23-plus years, the company has preserved numerous historic mills and schools in many New Hampshire, Maine and Massachusetts communities. In addition to preserving these iconic structures, invigorating downtown economies and providing much needed housing, Chinburg’s projects are known for unique design aspects utilizing original materials and creatively incorporating them into the project. Toughest challenge: Managing the company through the Great Recession and having to make the hard decisions to survive — including reducing our workforce by two-thirds. It was a very rocky road, but the company survived and became stronger and more disciplined. It now employs almost 100 people and many more subs and vendors. Most important business lesson: Under promise and over deliver. Return calls and emails within 24 hours. Communicate with your customers. What has you most excited about your company’s or your industry’s future?: I love being part of a talented team that looks forward to continuing to change the landscape for the better and continuing to create unique places for people to live, work and play. Fun fact: I have my private pilot’s license and love flying over our beautiful New Hampshire landscape.
David Choate Executive Vice President Colliers International
Dean Christon Executive Director and CEO New Hampshire Housing Finance Authority
Education: Lafayette College (BA) Career history: With more than 35 years of commercial real estate experience in New Hampshire, Maine and Massachusetts, Choate has been the managing partner of the Colliers International office in Portsmouth since 1991. Prior to joining Colliers, he worked at The Robbins Group of New Hampshire Inc. as a regional manager and at Bradgate Associates Inc., where he was a land acquisition manager. What has you most excited about your company’s or your industry’s future?: I am most excited about the number of young professionals (especially women) who are entering the commercial real estate field and who are bringing new energy, thinking and enthusiasm to our industry. What keeps you up at night?: Right now, the cost of construction is so high for industrial buildings that we have no inventory (less than 2% vacancy on the Seacoast, for example) and I worry that I am missing deals because I cannot find space or buildings for ready, able and willing buyers and tenants. Bucket list item: To travel throughout Italy to experience the exquisite architecture and sample the delicious cuisine. Favorite part of living in New Hampshire: The diverse geography, small towns and villages, access to decision-makers at all levels and the first-in-the-nation primary.
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Education: Saint Anselm College (BS), University of Massachusetts — Amherst (MPPA) Career history: Appointed executive director of New Hampshire Housing Finance Authority in July 2007, Christon previously served as chief operating officer and assistant executive director at NHHFA. He also was staff director for the Joint Committee on Review of Agencies and Programs for the New Hampshire General Court. What has you most excited about your company’s or your industry’s future?: New Hampshire’s strong economy is dependent on the availability of a diverse and adequate supply of housing. There seems to be increased understanding of this fact among public and private thought leaders in our state. This makes me more optimistic that we can work together as a community to help reduce the impediments to housing development that have led to high prices and limits on choice. Industry advice: People have many misconceptions about “affordable” and “workforce” housing. If you are going to work in this area, you need to be patient and persistent. Favorite part of living in New Hampshire: The relatively small size of our state and the accessible nature of our government.
r e a l e s tat e Bernard “Ben” Gamache Owner Gamache Properties Education: Southern New Hampshire University (AS) Career history: Gamache started in real estate when he was 18 years old with the purchase of his first building, financed by St. Mary’s Bank. His father taught him how to do plumbing, heating and construction repairs so he was able to do his own repairs on the buildings he was buying and keep cost of ownership at a minimum. Over the next 10 years, he was able to acquire over 1,800 apartments and at the same time build a management company to manage the properties. Next, he was able to enter the commercial real estate industry by acquiring malls, office buildings and mills. Toughest challenge: To maintain good rental occupancy and keeping operational costs down through the late ‘80s and early ‘90s recession that New Hampshire experienced. Most important business lesson: You have to learn to maintain conservative investment values and to, at all times, keep your clientele that are living and working in one of your properties. Industry advice: If you choose to go into the real estate industry by apartment rentals, I advise buying two buildings. One to rehab, fill and sell, the other one to rehab, keep and hold. Then, with the money that you have from the one that you sold, buy two more, rehab and sell one and keep the other one. Repeat 10 times and in five years you will have 10 buildings in inventory and enough cash flow to live off of.
Carmen Lorentz Executive Director Lakes Region Community Developers Education: The George Washington University (BA), University of Maryland (MA). Career history: Lorentz started out doing advocacy work on foreign policy in Latin America. She switched to community and economic development after earning her master’s degree. Lorentz has 15 years of experience working on issues in the government and nonprofit sectors. Most important business lesson: My natural inclination is to hurry and push to get things done fast. I’ve learned that being patient and persistent often yields better results. Interesting book: There is no way I can pick just one! I recently read “$2.00 A Day: Living on Almost Nothing in America.” It explained a lot of what I see in the demographics of the people that we serve with our affordable rental homes. I highly recommend it for anyone who wants to understand extreme poverty in the U.S. Hobby/passion: I love cooking — that’s definitely my creative outlet. Industry advice: Speaking broadly to the nonprofit community, I think it’s really important to seek out fresh ideas, new ways of doing things and new partnerships. Although we operate in a resource-constrained environment due to our state’s tax structure and small government, that means we also operate in an environment where other organizations are more willing to innovate and partner.
Renee Plummer Vice President of Marketing Two International Group
Peter Powell Owner/Broker Peter W. Powell Real Estate
Education: Somers High School Career history: Plummer sold hot dogs out of a trailer in Cape Canaveral, Fla., in her 20s, worked at the Waldorf Astoria front desk and then moved to booking conventions for the Rye Town Hilton. She then was married and stayed home to take care of her kids until she started working with the Pease project. Most important business lesson: Surround yourself with people that are smarter than you, and go with your gut! Toughest challenge: Dealing with businessmen that think they are smarter than you, but they aren’t. Interesting book: “Atlas Shrugged” by Ayn Rand. What has you most excited about your industry’s future?: It’s always moving. Every day is different. What keeps you up at night?: My kids — they range from 30 to 39. Sleep doesn’t come easy to me. Hobby/passion: Helping my veterans, finding a solution to the opiate problem we have in our country and helping people who have a difficult time find their voice. Fun fact: I don’t think there is anything. I am an open book. Bucket list item: Driving around America.
Education: Colby College (BA) Career history: Following an interim position as editor, reporter, photographer and “other” for a New Hampshire weekly, Powell spent four years in D.C. on the Minority Professional staff of the U.S. Senate Committee on Commerce under Sen. Norris Cotton. He returned to chair a U.S. Senate campaign, after which he stayed to pursue four goals: move to the North Country, be close to the land, see if he could make a living and build his own home. He started his real estate business in 1974. Most important business lesson: I believe that life and business are all about relationships, valuing them and doing all you can to foster them, focusing most upon communication. In business, seek first to serve. The money will follow if you do it well. Hobby/passion: My passions revolve around my home and family, working in our woods and fields, protecting and preserving the beauty I am blessed to enjoy, and carrying the same mission to the New Hampshire landscape I so much adore. Favorite part of living in New Hampshire: I am bound by family, heritage and place. Our natural beauty, the people and my surroundings here in the North Country make it impossible to be anywhere else.
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r e a l e s tat e Michael “Mike” Reed President Stebbins Commercial Properties LLC Education: University of New Hampshire (BA) Career history: A commercial investment real estate broker with Stebbins Commercial Properties, Reed has logged over $350 million in transactions in that time and was a founder and past director of the New Hampshire Commercial Investment Board of Realtors. Most important business lesson you’ve learned: Treat everyone and everything with the utmost care and respect. After all, it is the most important thing to the person sitting across from you. The smaller things are just as important as the larger, and deserve time and undivided attention. Toughest challenge: Learning to manage my time in order to accomplish everything on my plate is a skill I learned early on. What keeps you up at night?: Issues with family or friends sometimes make it hard to get to sleep, but in most cases, by the end of any given day, it’s lights out. Business issues or challenges can be frustrating, but with God’s help, it all has a way of working itself out. Hobby/passion: Hockey. I played from the time I was 8 years old until I transitioned to coaching. Spending time with my son, his wife and my new grandson, and watching my youngest graduate high school and play varsity hockey at Trinity High School.
Dan Scanlon Sr. Associate Colliers International Education: Marquette University (BA), Suffolk Law School (JD) Career History: In the 1980s, Scanlon had a private law practice providing real estate, estate planning and business formation services. In the ‘90s, he provided real estate title abstracting services to law firms and title companies. Since 2000, he’s been a commercial real estate broker, first with Valentine & Scanlon in Londonderry, and with Colliers (formerly Grubb & Ellis) since 2006. Most important business lesson: One of the seven habits of effective people in Stephen Covey’s seminal book is “seek first to understand, then be understood.” In a word, the lesson is “listen!” Contrary to popular myth, the best professional salespeople are better listeners than talkers. Fun fact: While I was a student at Marquette, I got to play organ at Milwaukee Bucks basketball games during the 1972-73 season. Remember Kareem Abdul-Jabbar and Oscar Robertson? I got to see them play at every home game, along with many other Hall of Famers from that period. Favorite part of living in New Hampshire: I like to say that in New Hampshire, there is only one degree of separation between all of us, allowing people to connect in a way that doesn’t exist in many other states.
Dorothea “Dot” Seybold General Manager OVP Management, Inc.
John Stabile II Founder and Chairman The Stabile Companies
Education: Indiana University Career History: Seybold has been marketing director and general manager for OVP Management for 30 years. She worked closely with senior partners to successfully build the Settlers Green brand and develop North Conway as a premier shopping destination. Most important business lesson: There’s always tomorrow. When projects fail to come together — whether it is a zoning defeat or a broken lease — you have to be ready to assess, learn and then move on to the next challenge with confidence. And you have to be patient. Toughest challenge: Successfully raising my children at the same time as building my career was very, very difficult and I am not sure it is any less so now for young families. The second most difficult challenge was being the public face on a sometimes controversial development project while living in a small town. The two are not unrelated. Fun fact: My husband Russ and I owned and operated the Conway Scenic Railroad for over 20 years until it was sold in 2018. I was the first woman town moderator in Conway. Hobby/passion: My hobby is painting in acrylic and oils, but my passion is to travel. I look forward to doing more of both whenever I retire.
Education: Bridgton Academy, Norwich University (BA) Career history: Following graduation from college, Stabile was a first lieutenant in the U.S. Army Infantry. He returned to Nashua following his military service, joining one of New Hampshire’s leading contractors, Border Corporation. In 1973, he founded H.J. Stabile & Son, Inc. — a real estate company involved in residential/commercial construction and property management. John has been recognized for his community involvement and philanthropy, most recently as the 2015 Greater Nashua Chamber of Commerce Citizen of the Year. Bucket list item: The No. 1 item on my bucket list is to visit Cuba in my lifetime and to see what it is really like. Industry advice: The best advice I can give anyone in our industry is to join the New Hampshire Home Builders Association and participate with your peers and subcontractors; help make New Hampshire a continued great place to live and work. We are in an ever-changing industry, as dictated by many severe market corrections. Staying knowledgeable with the other builders has always helped us survive the severe ups and downs. Favorite part of living in New Hampshire: The four seasons and the different geography in every part of our state as well as the mountains, lakes, the seacoast and the farms. We really do have it all.
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r e a l e s tat e Arthur Sullivan Principal, Co-owner Brady Sullivan Properties Education: Three years at Keene State College and many years of on-the-job training. Career history: At the age of 10, Sullivan sold newspapers with his brother outside of St. George’s church. By age 12, he would wake up at 4 a.m. with his brother to shovel snow for all of their neighbors before they went to school. In his early teens, Sullivan worked at his father’s neighborhood convenience store, and at 16 he started his own cleaning business, which developed into a fulltime career by the time Arthur was 20. At that point, Sullivan bought his first multi-family investment property and decided to change careers to pursue real estate. Toughest challenge: Surviving the real estate market crash of 1991. Most important business lesson: Never be over-leveraged. What has you most excited about your company’s or your industry’s future?: We see what others don’t see as opportunities for redevelopment of large-scale properties, as a means of creating positive change in underdeveloped buildings and neighborhoods. Most interesting book: “Just Mercy” by Bryan Stevenson, and of course anything real estate-related. Industry advice: Be humble but tenacious and never give up! Favorite part of living in New Hampshire: Being a small state, there are lots of opportunities to have a big impact.
“Contrary to popular myth, the best professional salespeople are better listeners than talkers.” — Dan Scanlon, Senior Associate Colliers International
New Hampshire 200 | 2020 edition 85
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r e ta i l Joe Bellavance, Jr. President Bellavance Beverage Co.
David Bellman President Bellman Jewelers
Education: University of Vermont (BS), Boston University (MBA) Career history: Bellavance is the fourth generation to lead Bellavance Beverage Co., having worked a variety of positions within the company, including delivery helper, night loader and sales representative. He can still be found delivering beer or building displays during busy holiday weeks. What has you most excited about your company’s future?: The potential for my two children to join a really amazing Bellavance Beverage team and work in an industry of super people and products. Most important business lesson: There is never a good time but there is always a right time. Industry advice: The beverage industry can be a lot of fun and is full of people passionate about delivering refreshment. Don’t be afraid to roll up your sleeves and always remember to represent yourself and your products responsibly. Fun fact: I build custom fishing rods. Interesting book: “Leadership is an Art” by Max DePree. Favorite part of living in New Hampshire: The quality of life and easy access to a variety of outdoor pursuits combined with New Hampshire’s “Live Free or Die” attitude.
Education: Southern New Hampshire University (BS), Gemological Institute of America (Graduate Gemologist) Career history: As a sophomore in college with a friend in the gold wholesale business in Boston, Bellman started selling gold jewelry by going door to door with a briefcase. What was a part-time job, quickly became a passion. At age 20, he opened a store on Elm Street in 1981, later moving in 1986 to Bellman’s location today, in the North End. Most important business lesson: What’s driven me in my business and made me as successful as I’ve been, especially early on, is I was able to learn from other people, rather than make mistakes myself. I would go to people who were already seasoned in the jewelry industry and I would talk to them about what are some of the mistakes they made and learned from — mentors if you will. It helped me avoid a lot of the mistakes jewelers made when starting a new business. What excites you most about your company’s future?: The fact we’re going into a second generation. I’m very fortunate my son and one of my daughters are going to be taking over the business and taking it into the next generation. You put almost 40 years into a company and it has a lot of potential to go to the next level, and having a second generation that’s motivated to take over the business is very exciting.
H. Andy Crews President/CEO AutoFair
Paul Holloway President The Holloway Group
Education: Dekalb Technical College (AS) Career history: Crews has over 30 years experience in the automotive industry. Originally from Georgia, he moved to New Hampshire to join AutoFair in 2006. He is active in the community and currently is on the board of several nonprofits, including the Palace Theatre and Citizens Count, as one of the founding members. He previously served six years in the marines. Most important business lesson: Put your team first and never be afraid to make a decision. Toughest challenge: Automotive industry crisis of 2008. What has you most excited about your company’s future?: Continued growth through acquisitions and increased revenue per location. What keeps you up at night?: Polititians making poor decisions without realizing the impact on businesses and their employees. Fun fact: I began my automotive career as a technician and have moved 13 times/10 different states. Most interesting book: “The Celestine Prophecy” Hobby/passion: I enjoy fly fishing, snowboarding and motorcycles. My passion is travel! Industry advice: Focus on growth through retention. Favorite part of living in New Hampshire: New Hampshire reminds me of my home state of Georgia as it has the lakes region, seacoast, mountains, but with a lot fewer people.
Education: Temple University (BS), University of New Hampshire (doctorate of laws, Hon.) Career history: Holloway began his career with the General Motors Corporation, purchased the Buick franchise in Exeter in 1967, and expanded to multiple dealerships over time. He chaired the National Auto Dealer Association and served on the board of the New Hampshire Auto Dealer Association (recipient of Time Quality Dealer Award). He is a former partner in Clipper nursing and retirement homes in New Hampshire. He’s a current partner of Wentworth by the Sea Marina in New Castle, the former chair of USNH Board of Trustees, the former chair and current board member of Community College System of New Hampshire, and current New Hampshire Lottery Commissioner. Most important business lesson: Over the course of 50 years in both the retail and service industries, the most important lesson I have learned is to hire and retain quality employees and to always treat employees, customers and business associates with respect. Interesting book: One of the books I most enjoyed reading was Tom Brokaw’s “The Greatest Generation.” It addressed a formative time in our nation’s history during the Second World War when men and women fought overseas, and a great many women in our country entered the labor force and shouldered the burden of family care and working outside the home.
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r e ta i l Sy Mahfuz Co-Owner and President PRG Rugs Education: Nashua High School Career history: For 54 years, Mahfuz has operated his family’s oriental rug business, started by his father and grandfather in Nashua in 1953. Mahfuz was just eight years old when he first accompanied his father to the store, and 15 years old when he began installing rugs at customers’ homes. For the past 15 years, he has run the store alongside his son, Fouad. Most important business lesson: My father and grandfather had a real commitment to customer service. We still have value in our community. It’s why we stand out — because we approach this with such a level of commitment to service. Our years in business and the people we send to their home — that’s more important than price. Toughest challenge: Our name was Persian Rug Gallery since 1953. Ten years ago, my son and I realized that we needed to change our company name. The younger customers and designers didn’t want a Persian Rug, they wanted a more contemporary rug. We have amazing product, but people weren’t coming in. PRG Rugs is our new name and customers come from all over New England to visit us because our selection is so diverse. It was the best decision for us, our sales shot up because of it. If you don’t change, then people are not going to think about you in a relevant way.
Amanda Grappone Osmer Owner Grappone Automotive Group Education: University of New Hampshire (BS), Plymouth State University (enrolled in the MBA program). Career history: Osmer has worked for the family business for 20 years, in every department ranging from accounting to service to sales to the collision center. She is most proud of the work done in helping to shape the corporate culture of integrity, kindness and respect. Most important business lesson: Be impeccable with your word. Toughest challenge: My own ego. What has you most excited about your company’s or your industry’s future?: The ability to constantly improve and use the resources available in order to better serve the team and guests. Fun fact: I love watching our chickens eat mashed potatoes from the compost. Interesting book: Only one? Not fair. I’ll pick “The Road Back to You, An Enneagram Journey.” Hobby/passion: Learning more about God and the deep beauty of service to others. Bucket list item: Go to Alaska with my husband and kids. Industry advice: Listen to your guests. Favorite part of living in New Hampshire: The ability to connect so easily with people, as well as the gorgeous natural world.
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te c h n o logy Matthew “Matt” Albuquerque President and Owner Next Step Bionics and Prosthetics Inc.
Ryan Barton CEO Mainstay Technologies
Education: Stonehill College (BS) Career history: Albuquerque’s first job after college was working as a technician in a local orthotics and prosthetics company, followed by his second job, after receiving a certificate in orthotics and prosthetics, working for a national prosthetics company. In 1996, he started Next Step. What has you most excited about your industry’s future?: The incredible amount of sophisticated technology making its way into prosthetics is exciting. With accelerometers, gyroscopes and advanced surgical techniques, we are making a significant impact on how people with amputations function on an everyday basis. What keeps you up at night?: That the cost of all of the wonderful technology in healthcare will outpace our ability to pay for it. Fun fact: I like to listen to Christmas music all year long. It is quite uplifting to listen to “Winter Wonderland” on a hot steamy day. Most interesting book: “David and Goliath” by Malcolm Gladwell. I have never minded being David! Industry advice: Keep your eye on the most important thing: taking “complete care” of someone who has had an amputation. Always try to do the “right thing for them,” which sometimes is not the most obvious or profitable option.
Career history: Barton was fortunate to discover a passion for technology very early on and have mentors that encouraged him. This led to an early IT job in Manchester, and then to cultivating his own clients. One client became two, two became five, and Mainstay Technologies grew from there. Incredible team members joined and each strengthened the company. Mainstay has grown organically year over year, challenging Barton to grow as a leader in every way, and to leave this place better each day. Most important business lesson: That it’s possible to build an organization with both heart and discipline — an excellent, high-performing company with a mission that can impact every decision it makes. That capitalism can be a powerful force for good, when it is used consciously and intentionally. Fun fact: My wife and I are blessed to have three incredible children who are very close in age! Currently aged 1, 2 and (just) 4. Being a father is the most joyous role of my life. What has you most excited about your company’s or your industry’s future?: I get to work with an incredible team. Through pursuing extraordinary IT and information security service, we get to strengthen our communities, develop our team members and transform our clients. Industry advice: Evolve relentlessly. The pace of technology is accelerating each year, and the only way to serve clients well is to carry a deep pressure to innovate, evolve and iterate endlessly.
Craig Benson Manager Collingsworth
Graham “Gray” Chynoweth CEO Minim
Education: Babson College (BS), Syracuse University (MBA), University of New Hampshire — Dartmouth, Grand Valley State University, Jefferson University, Babson College (Honorary) Career history: Benson founded Cabletron in 1983 in his partner’s garage. The IPO in 1989 was the biggest tech IPO ever — the No. 1 gainer on the NYSE in 1990. He was the Ernst and Young National Entrepreneur of the Year winner 1990 and was elected governor of New Hampshire in 2002. The Cato Institute ranked him as the best new governor in 2004, which was the second highest ranking of all governors. Most important business lesson: Listen. Toughest challenge: Being the little guy and competing with the big guy. What has you most excited about your industry’s future?: Technology is now in every product. What keeps you up at night?: Being late to the market. Hobby/passion: Work. Bucket list item: Dying at my desk. Industry advice: Just start doing in your business and you will find a way to make it happen.
Education: University of California, Berkeley (BA), Duke University School of Law (JD), Duke University Sanford School of Public Policy (MA), Transnational Law Duke University Law School-University of Geneva Law Faculty. Career history: Chynoweth is an executive, board member and investor. He is currently CEO at Minim, where he works with an amazingly talented team to drive value for great customers that are dedicated to securely managing home Wi-Fi environments around the world. He also serves as a startup mentor at ARMI | BioFabUSA, co-manager at 10x Venture Partners, general partner at Mill Works Fund and as a director at Primary Bank. Prior to Minim, Chynoweth helped scale ARMI | BioFabUSA from zero to more than 25 employees, establish its operations and brand and secure its first 150-plus members. Prior to ARMI, he helped Dyn scale from less than 20 to more than 450 employees, raise more than $50 million in venture capital funding, grow revenue 30 times and establish global operations, with offices in the U.S., the U.K. and Australia. Dyn was acquired by Oracle in 2017. He serves or has served as a director for numerous for-profit and nonprofit corporations. Fun fact: I hiked Mt. Kilimanjaro to raise money for a charity that enabled access to clean water across East Africa.
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te c h n o logy Cynthia “Cindy” Conde Independent Consultant/Co-chair CondeCo/NHTA BioMed|Tech Cluster Education: University of Massachusetts — Lowell, formerly University of Lowell (BS, MS) Career history: Conde has had several roles over her 30-plus-year career, all focused on building and leading highly effective teams to solve complex business problems, and making a meaningful positive difference in people’s lives. Past roles include: chief information officer, Sanofi North America & Genzyme globally; chief information officer/vice president, Genzyme Genetics; co-founder, Hawkeye Software Systems; and director of manufacturing and engineering, CR Bard Cardiovascular. Most important business lesson: Do your homework; be prepared. It takes teamwork and collaboration to get things done in a way that will have a lasting impact. Take time to build relationships and treat people with dignity and respect. What has you most excited about your industry’s future?: I have spent most of my career in the biopharma/medical device industry — predominantly outside of New Hampshire. In my role as co-chair of New Hampshire Tech Alliance’s BioMed|Tech cluster, I am excited to see how vibrant the business ecosystem is here in New Hampshire. Life sciences or biomed is one of the fastest growing sectors. I am delighted to help bring greater awareness across the state on how important this industry is not only for the state’s economy, but also for the contribution it makes in developing drugs, therapies and devices that help improve people’s quality of life. Fun fact: I climbed Mt. Kilimanjaro and am a former dirt bike rider.
Robert “Rob” Eberle President and CEO Bottomline Technologies Inc. Education: Boston College (BA), Boston University School of Law Career history: President and CEO of Bottomline Technologies in Portsmouth since 2006, Eberle has led the provider of payment and digital banking solutions to a principal player in its industry, with customers worldwide. Under his leadership, Bottomline has become a recognized innovator and leader in cloud-based digital banking payment and invoicing solutions. The company is frequently recognized as a leader in innovation and has regularly been named a “Best Company to Work For.” Prior to joining Bottomline, he held senior executive positions in the wireless and handheld computer industry, including as chief operating officer for Itronix Corp. and executive vice president at Telxon Corp. He also serves as vice chair of Exeter Health Resources and currently serves on the board of End 68 Hours of Hunger. On leadership: “I find the best leaders are the best people managers. They understand the simple gestures, such as saying thank you and recognizing employees. Our culture at Bottomline is built on the tenet of working with and for each other. It’s one of our guiding principles.”
Jesse Devitte Co-founder Building Ventures Education: Indiana University School of Public and Environmental Affairs (BS) Career history: Devitte was on the early team at Softdesk, where he raised venture capital, had an IPO and worked as an Autodesk exec post-acquisition. He was active in both Bob and Elizabeth Dole’s New Hampshire presidential efforts, as well as Gov. Craig Benson’s initial campaign. He co-founded Borealis Ventures to help grow more “Softdesks.” Devitte served on the New Hampshire Charitable Foundation Board. Recently, he co-founded Building Ventures to focus on global scale technology solutions for our increasingly stressed planet and hopefully for a better, more sustainable and equitable built world. Fun fact: Military Veteran with Presidential Service Badge #4905. I served in the U.S. Army as a member of the White House Communications Agency for both Presidents Ford and Carter. Industry advice: We don’t need more investments in shiny gadgets or fancy apps. It’s time for deeper investments in improving our world. Nothing less than our way of life is at stake. Favorite part of living in New Hampshire: It’s the best hometown anyone can have as a state. Whether you are traveling across the USA or around the globe, it is truly comforting to return home to “the shire.”
Philip “Phil” Ferneau Co-Founder and Managing Director Borealis Ventures Education: Dartmouth College (AB), University of Virginia School of Law (JD), Dartmouth College (MBA) Career history: Ferneau co-founded Borealis Ventures in 2002 and leads the firm’s healthcare investing, including Adimab, Avitide, Compass Therapeutics, Evox Therapeutics, Orbit Discovery, Ovation.io and Teckro. He also led prior investments in Avedro (Nasdaq: AVDR), GlycoFi (acquired by Merck), M2S (acquired by Altaris Health Partners) and Vets First Choice (Nasdaq: CVET). Ferneau joined Borealis from Dartmouth’s Tuck School of Business, where he was the founding executive director of the Center for Private Equity and Entrepreneurship, and remains an adjunct faculty member teaching venture capital. Previously, he began his private legal practice in Washington, D.C., counseling on trade, tax and investment matters. Most important business lesson: Ultimately, it’s all about the people. What has you most excited about your company’s or your industry’s future?: We’re truly in a “golden age” of biotech innovation and digital health transformation. I’m excited by our expanding opportunity to partner with exceptional entrepreneurs in advancing new therapies and digital solutions that improve patient outcomes and streamline healthcare delivery. Industry advice: Stay curious — be enthusiastic about exploring new ideas and engaging with new people. Be mindful — thesis-focused, fact-based, risk-aware and unbiased. Do right by others. New Hampshire 200 | 2020 edition 93
te c h n o logy Mark Galvin President and CEO, MMS Analytics, Inc., dba MyMedicalShopper
Tillman Gerngross Co-founder and CEO Adimab
Education: McGill University, University of California, Berkeley, Haas School of Business. Career history: Galvin co-founded MMS Analytics, Inc., d/b/a MyMedicalShopper in late 2013 with the intention of building technology, products and services that could bring market efficiencies to healthcare in the United States. Previously, he founded and led two New Hampshire-based technology accelerators that launched over a dozen New Hampshire companies after building four New Hampshire- based tech startup companies of his own. Toughest challenge: Being too direct with people before they get to know that it’s not personal with me. What has you most excited about your industry’s future?: That a small group of passionate people working from Portsmouth, New Hampshire can have a huge effect on the nation’s broken healthcare system. The opportunity to fix broken things in our nation’s healthcare system provides amazing opportunities for those who are willing to question the status quo and passionately drive new solutions. Bucket list item: Make sure all five of our children realize their talents and grow to be self-sufficient and great people. Four of five are already there and the last one will graduate high school next year and is on track to make it five for five!
Education: Technical University of Vienna, Austria (BS, MS, Ph.D.) Career history: A professor of bioengineering at the Thayer School of Engineering at Dartmouth College and an adjunct professor in the departments of biology and chemistry at Dartmouth, Gerngross first emigrated to the United States in 1989, when he became a visiting scientist at the Massachusetts Institute of Technology in two laboratories until 1993, when he headed the fermentation and process development group at Metabolix Inc., a startup in Cambridge, Mass. After five years at Metabolix, he became a member of the faculty of Dartmouth, where he has been since. At Dartmouth, his research has focused on protein engineering, glycoprotein engineering in yeast and life cycle analysis of competing manufacturing technologies. Gerngross has been an active inventor, with over a dozen U.S. and international patents. His work to date has led to the founding of five companies — GlycoFi Inc., Adimab LLC, Arsanis Inc., Alector LLC and Avitide. In 2006, GlycoFi was acquired by pharmaceutical giant Merck, and in 2019 Arsanis merged X4 Pharmaceuticals. Gerngross is also a venture partner with SV Life Sciences, a venture capital firm that specializes in health investment. He advises the firm on investments in the bio-therapeutics area. Quote: “People have said of me that I don’t suffer fools lightly. I’m sure some people dislike that.”
Kedar Gupta CEO ARC Energy
Jeremy Hitchcock Founder Minim
Education: State University of New York, Stony Brook (Ph.D.), Lindenwood College (MBA). Career history: Gupta’s passion to start his own company happened in 1994 when he co-founded GT Solar with a mere $1,000 investment. As CEO, founder, and chairman of GT Solar, he grew the company into a major technical powerhouse, going public in 2008. The company developed the key technologies needed for what Solar Energy is today. After retiring from GT Solar, he co-founded ARC Energy in 2007. Currently, Gupta and his wife, Renu, are investing and helping many new startups in Nashua and the greater Boston area. Most important business lesson: Never give up, believe in yourself, think big and treat your employees with fairness. These are the attributes that make a company become successful. Fun fact: Most people do not know the opportunity America offers. I came to the U.S.A. with $5 in my pocket and a suitcase with personal items. With higher education, hard work and some good luck, I was able to succeed to a level it’s difficult to even comprehend. Interesting book: The most recent book I read is “Factfullness,” by Hans Rosling. It’s a very fascinating and optimistic view of the world and the bright future it holds. Hobby/passion: Playing with my grandchildren.
Education: Worcester Polytechnic Institute (BS) Career history: Hitchcock has been building mission-driven companies, teams and ecosystems in New Hampshire and the greater Boston area for the past 15 years. Toughest challenge: Convincing people to stay in New Hampshire long term, to put down roots and see all the amazing opportunities available both personally and professionally. Most important business lesson: Every business is all about people. What has you most excited about your industry’s future?: Every industry is going through change, which means a lot of opportunity. Fun fact: I built a 1964 Cobra Replica with my dad. Interesting book: My favorite book is always the last book I read. I just read “The Pencil” by Henry Petros. Hobby/passion: Aviation. Bucket list item: To travel into space. Industry advice: Take an interest in people and grow the community. Favorite part of living in New Hampshire: The people. We have a vibrant and engaged community, always willing to work hard to grow our economy. It’s in our roots.
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te c h n o logy Dean Kamen Founder DEKA Research & Development Corp. Career history: Kamen is an inventor, an entrepreneur and a tireless advocate for science and technology. He holds more than a thousand U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of healthcare worldwide. In 1976, he founded his first medical device company, AutoSyringe, Inc., to manufacture and market the first wearable infusion pump. Then, working with leading diabetes researchers, Kamen pioneered the design and adoption of the first wearable insulin pump. At age 30, he sold AutoSyringe to Baxter Healthcare Corporation. Following the sale of AutoSyringe, Inc., he founded DEKA Research & Development Corporation. Kamen led DEKA’s development of the HomeChoice peritoneal dialysis system for Baxter International Inc., allowing patients to be dialyzed in the privacy and comfort of their home. Under his leadership, DEKA teams have developed a wide range of products, including the LUKE advanced prosthetic arm to improve the quality of life for returning injured soldiers, for DARPA. In addition to DEKA, one of his proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. Founded in 1989, this FIRST now serves more than 1 million young people, ages six to 18, in more than 86 countries around the globe.
Heather Staples Lavoie President Geneia Education: Notre Dame College (BA), Southern New Hampshire University (MBA), University of New Hampshire (Honorary Doctor of Science) Career history: As an accidental entry into the healthcare industry more than 32 years ago, Lavoie has had the good fortune of operating in a leadership capacity at the intersection of business and technology across organizations large and small. Previous to Geneia, she co-founded and served as a vice president at Choicelinx Corporation. Through a successful exit to Cigna Health Care, she founded and ran consulting firms (Middleway Group, Illume Advisors) and worked for health plans and provider organizations. Most important business lesson: Successful companies are built on the collective strength of the team and the health of its culture. Foundational to a healthy culture is trust. What has you most excited about your company’s or your industry’s future?: We have a brilliant team that believes in the higher mission of what we do and are personally committed to solving big challenges in healthcare. Given the aging population and rate of increase of chronic disease, the challenges, and therefore opportunities, have never been greater. Industry advice: Don’t give up, and don’t lose sight of the forest for the trees. Regulations, payment models, data silos and risk-aversion stymie progression, leaving many in the industry resigned to just live with the status quo. The industry needs resilient agents for change bringing forward their best ideas.
Tom “TK” Kuegler Managing Partner Wasabi Ventures Education: Loyola College of Maryland (BS) Career history: In 2003, Kuegler co-founded Wasabi Ventures, a Manchester-based early-stage venture capital firm that specializes in co-founding, investing in, incubating, building and advising early-stage technology companies. The firm offers VC-style services to strong secondary markets. It has built, financed and advised over 200 startups, including such successful ventures as Right Now Technologies, PBworks, Ustream and Etherpad. Before Wasabi, Kuegler was co-founder of two successful internet startups, SNT and SpinBox. He is the author of all three editions of the book, “Web Advertising and Marketing,” in addition to publishing dozens of articles about the internet. He sits on the board of sponsors of Sellinger School of Business at Loyola University Maryland and has presented at hundreds of events on a wide array of topics about economics, entrepreneurism, technology and management. He also is founder and managing partner of Wasabi Ventures Stables and a board member of the Maryland Horse Breeders Association.
Timothy McGrath President and Chief Executive Officer Connection Education: New Hampshire College (BS), Babson College (MBA) Career history: Prior to his current role of president and CEO of Connection, McGrath served as president and COO of PC Connection, Inc. from May 2010 to August 2011. Previously, he held positions as executive vice president and senior vice president of PC Connection Enterprises from May 2007 to April 2010 and December 2006 to May 2007, respectively. He also served as president of the company’s SMB-focused sales subsidiary from August 2005 to December 2006. Prior to joining the Connection family, he held a variety of senior management positions at Insight Enterprises, Inc. and Comark, Inc., after spending a decade working for Hewlett Packard. Most important business lesson: Adversity is an exceptional teacher. Pay attention. The business world is full of obstacles, and each one you encounter will prepare you in some way, shape or form for a challenge down the road. Innovation, creative thinking and disruptive ideas are essential to success, but it’s equally important to look back at history with a critical eye and consider how to improve upon it. Hobby/passion: As a New Hampshire native, I enjoy almost all of the outdoor activities that the state has to offer. I especially enjoy spending time with family in the lakes region. Depending on the season, you can find us out on the boat during the summer, hiking in the fall or skiing in the winter. New Hampshire 200 | 2020 edition 95
te c h n o logy Jake Reder CEO Celdara Medical
Ellen Scarponi President Scarponi Solutions, LLC
Education: University of Waterloo (BSc), Purdue University and Ludwig Maximilians Universitaet (Ph.D.) Career history: Reder is co-founder and CEO of Celdara Medical, which has been in the top 10 fastest-growing companies in the state for the last six years, with the fastest rate of average annual growth in each of the last three years. Reder also serves as director of the New Ventures Office he founded at Dartmouth College, formerly Cabot Corporation (strategic alliances and internal startups) and PolyTechnos Venture-Partners (venture capital investments). Most important business lesson: The concept of value creation and capture — what are you doing that creates value for the world? Can you create more? Faster? With less capital? With less risk? Can you create a business model that allows you to capture a fraction of the value created? What has you most excited about your company’s or your industry’s future?: Medicine is undergoing a revolution. Our ability to understand the basic science underlying disease has enabled unprecedented insights and abilities. Many diseases are moving from “deadly” to “chronic” to “curable,” and every year, the available toolbox grows. It is conceivable that some day humans may not die of disease. Favorite part of living in New Hampshire: Where else can you find a smart, interesting, balanced and diverse group of people, wilderness just outside the door, no taxes and an 11-minute commute?
Education: Colby College (BA) Career history: Scarponi has enjoyed a rewarding career in leadership positions in telecommunications (NET, AT&T, FRP, Consolidated Communications and Scarponi Solutions), technology, and advertising (Eastlantic) companies. She previously co-owned and operated the Lakewood Theatre in Maine — the longest continuous summer stock theatre in America — and Dream Dinners, leading it to become one of their top ten franchise stores. Her favorite “job” is being a very proud wife, mother and grandmother. Hobby/passion: I am passionate about connecting people with opportunities and ideas that are just right for them. Whether for family, friends or business associates, when I encounter a situation or opportunity during the course of my travels/experiences that might benefit someone I know, I make the connections. It is important to me that people have opportunities. Industry advice: My advice for those in the information industry is to be open to new opportunities and technologies to effectively communicate with, as well as listen to, customers, regulators, legislators, employers and each other. Fun fact: I taught John Travolta how to eat lobster at the Lakewood Theatre & Inn in 1976 while he was appearing in “Bus Stop.”
Nick Soggu CEO SilverTech
Kyle York CEO & Managing Partner York IE
Education: Merrimack College (BS), University of New Hampshire (MS). Career history: Soggu’s professional career started at Digital and then at Lotus. He started SilverTech in the late 1990s and helped grow it from a couple of people to over 70 employees in two states. With its sister agency, Pannos Marketing, SilverTech employs over 100 team members in three locations. Most important business lesson: Your gut is more often right than wrong. What has you most excited about your industry’s future?: How fast technology around us is changing and growing, and finding the most innovative ways to implement that technology to keep our clients ahead of the game. Fun fact: I’m a die-hard ‘80s fan — from music and movies to ‘80s tech and retro games. Hobby/passion: I spend a lot of time restoring retro electronics/computers. I also enjoy playing tennis and spending time with family. Industry advice: Keep learning and evolving and build a team that’s eager to learn new things. Our industry adapts too fast for us to not be learningand growth-oriented. Favorite part of living in New Hampshire: Our natural resources, access to our people/leaders, the economic outlook and growth potential.
Education: Bentley University (BS) Career history: Early on, York knew he wanted to be an entrepreneur and run his own companies. He began his career at a New Hampshire-based startup called WhippleHill. Starting as an intern, he worked his way up to running sales on the West Coast. But his love for New Hampshire was strong, so he moved home to run sales and marketing for Dyn. Over the next eight years, York helped grow Dyn into a global leader in internet infrastructure until the company was acquired by Oracle. After helping Oracle build out its cloud platform, York left to form his own startup investment company, York IE. His mission is to help other entrepreneurs grow and scale their companies. What has you most excited about your company’s or your industry’s future?: I believe in the power of the internet. Its connectivity means the next great company can be built anywhere. Yes, I think the next great startup is being formed in New Hampshire — right now. Our “Live Free or Die” attitude is the ethos of any great entrepreneur. My passion has always been finding those entrepreneurs, working with them and helping them build great companies. Industry advice: You can always control how hard you work. No one can take that away from you. If you’re passionate, work hard and never stop learning, then you will be successful. Once successful, give back to those who come after you. That’s how you build legacy.
96 New Hampshire 200 | 2020 edition
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with, growing with, and surrounded by the top inﬂuencers in the state every single day. Congrats to all of this year’s New Hampshire 200 winners.
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Harvard Pilgrim Health Care includes Harvard Pilgrim Health Care of New England and HPHC Insurance Company. Form No: NH_9038_0819