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2018 ECONOMIC FORECAST As a valued member of the Manufacturer & Business Association, we wish to offer our advertising options for the December issue of the Business Magazine (one of our largest issues of the year!) This highly anticipated special edition features our 2018 Economic Forecast and plenty of opportunities for your company to be seen by more than 15,000 CEOs, executives and other key decision makers throughout Pennsylvania, southwestern New York and northeast Ohio.



We’ll help you. By giving you easy access to decisionmakers for fast answers on loans, lines of credit and more. Cash management solutions to help you operate more efficiently. Plus insurance solutions to manage your risk and benefits programs to attract and retain the best people. To learn how we can help you gain a competitive edge, visit or call 1-800-555-5455.


Option 3:

Half-Page Ad $790

Option 1:

Company Profile $1,400

Option 2:

Full Page Ad $1,300

Option 4:

Quarter-Page Ad $525

Option 5:

1/8-Page Ad $210

PLUS... All ads are included in our digital publication and link directly to your website at no additional cost! The digital edition also is great for marketing purposes and can be posted to your website and forwarded to current and potential clients! If you are interested in participating in this important issue, please let me know by Wednesday, November 1, 2017. Materials are due Wednesday, November 8, 2017.

David Thornburg 814/833-3200





112th Annual Event Keynote Speaker








Table of Contents

22 112th Annual Event Speaker Lou Holtz

Legendary coach talks leadership, teamwork and the values that can improve any organization.

12 10,000 Supervisory Skills Graduates and Counting


MBA’s Training programs are an investment in your company’s future.

Message from the Chairman

Harry Eighmy, chief operating officer of American Turned Products

18 Featured Company Saint Vincent Hospital

60 2017-2018 Board of Governors

Don Hester, immediate past chairman of the Manufacturer & Business Association Board of Governors and president and CEO of MAJR Products

56 2017 MFG DAY Showcase

See the sponsors and supporters of this year’s event on October 11 in Erie.

Company Profiles

AirBorn..................................................... 9 American Turned Products.............. 11 CH Reams..............................................41 Erie Insurance......................................21 Hoffman Industrial.............................39 Innovation Collaborative...................43 Logistics Plus........................................47 Plyler Entry Systems...........................49 Ridg-U-Rak, Inc...................................... 7 UPMC Health Plan................................. 5

Association remembers Mark Kulyk, Chris Rodgers and Jim LeCorchick.

68 Association Services & Staff

Helping members succeed Banking

Phone: 814/899-5101

Products/Services Provided: As market manager, Jones oversees the operations of 11 ERIEBANK offices located in Erie, Crawford and Warren Counties in Pennsylvania and Ashtabula and Lake Counties in Ohio. Her primary responsibilities are to assist branches with providing superior customer service, guide community office managers in achieving established loan and deposit growth, and assist with staff development. Education: B.S. in marketing and MBA from The Pennsylvania State University Professional Associations: United Way of Erie County’s Young Leaders Society Steering Committee Member, Early Connections Board Member, Bentwood Apartments Board Member Awards/Recognitions: CNB Leadership Institute Graduate, 2017


Contact Information:

Products/Services Provided: In his role, Evans works with employers to help them address the critical challenges of cost, compliance and employee satisfaction associated with their employee benefit programs. Evans concentrates his efforts on developing costcontainment strategies that will be necessary for employers as they adjust to the challenges of healthcare reform in order to comply with upcoming laws and regulations.

Email: Phone: 814/920-1063 Address: 4740 Peach Street Erie, PA 16509

Nonprofit Name: Denise L. Kolivoski, MBA

Name: Charles G. Scalise

Title: Executive Director

Title: Chief Executive Officer

Company: The National Alliance on Mental Illness (NAMI) of Erie County

Company: Housing and Neighborhood Development Service (HANDS)

Products/Services Provided: Mental health education and workforce development programs

Products/Services Provided: Developer and manager of nearly 1000 units of affordable housing in Erie, Crawford, McKean, Mercer and Franklin Counties in Pennsylvania.

Education: MBA from Gannon University Professional Associations: Manufacturer & Business Association; Board of Directors, the Erie County Department of Human Services

Education: BA, Edinboro University of PA

Contact Information:

Fax: 814/456-0922 Address: 7 East 7th Street Erie, PA 16501

Professional Associations: PAHMA Board Member and past president, Board Member of the Housing Alliance of Pennsylvania

Awards/Recognitions: Housing Alliance of PA Housing Hero Award, PA Legal Aid Excellence Award

Contact Information: Email: Phone: 814/456-1773

Address: 1611 Peach Street, Suite 105 Erie, PA 16501

mAg AZin E

pLUS: wHy THE mBA TRAining pROgRAmS ARE An inVESTmEnT in yOUR FUTURE / pAgE 12 mFg dAy 2017 CELEBRATES innOVATiOn, TECHniCAL EdUCATiOn / pAgE 52

2017 Annual Report


112th Annual Event Keynote Speaker


Design, Production & Printing Printing Concepts Inc.

Awards/Recognitions: Erie Community Foundation and The Nonprofit Partnership’s Community Report Award in 2015 and two additional awards for the Community Report 2015 from the Advertising Association of NWPA, and two Telly (Pennsylvania) Awards for Excellence in Marketing for NAMI’s Fabulous Golf Outing, “The Boas are Back” promotion (2016) • OCTOBER 2016


Photography Casey Naylon Karen Torres Washington Speakers Bureau

75 Professional Listings Email:

Phone: 814/453-3333 Ext. 110

2017 VOL. XXX NO. 10 | OCTOBER

Executive Editor and Senior Writer Karen Torres

Advertising Sales David Thornburg 814/833-3200

Name: Jeff Evans Title: Employee Benefits Consultant Company: Northwest Insurance Services

Institution: ERIEBANK

Address: 5723 Buffalo Road, Harborcreek, PA 16421

Mission Statement: “The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests.” – Board of Governors

Insurance Name: Katie J. Jones Title: Assistant Vice President/Market Manager

Contact Information: Email:

A celebration of innovation and technical education

Manufacturer & Business Association 2171 West 38th Street | Erie, Pa. 16508 814/833-3200 or 800/815-2660

64 In Memoriam

52 2017 MFG DAY and Locco Awards


Who’s Who in business and industry

© Copyright 2017 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.

Read on the Go!

For the most current Business Magazine updates, visit, fan us on Facebook, follow us on Twitter or connect with us on LinkedIn! • OCTOBER 2017


CASH FLOW INSIGHT∑ IS ANOTHER SMALL CHANGE THAT CAN HELP GROW YOUR BUSINESS. As As a a business business owner, owner, you you realize realize it’s it’s often often the the little little things things that that make make the the biggest biggest difference. That’s why you’re always looking for smart ways to make your difference. That’s why you’re always looking for smart ways to make your business business better. better. Cash Cash Flow Flow Insight Insight is is an an easy-to-use easy-to-use online online tool tool that that can can help help you you improve improve how how you you manage manage your your business’s business’s cash cash flow. flow.




Cash Flow Insight requires a PNC business checking account and enrollment in PNC Online Banking. $10 monthly fee applies for Cash Cash Flow Insight checking account and$10 enrollment PNC Onlinewith Banking. $10 monthly feePlus applies for Cash Flow Insight when requires you sign aupPNC withbusiness a business checking account. monthly in fee is waived a Business Checking or Business Flow Insight when you sign upFor with a business checkingsoftware account. and $10 other monthly fee iscall waived with a Business Plus or Business Checking Preferred account. supported accounting details, 855-762-2361 or visitChecking Checking Preferred account. For supported accounting software and other details, call 855-762-2361 or visit Cash Flow Insight is a service mark of The PNC Financial Services Group, Inc. Cash Flow Insight is a service mark of The PNC Financial Services Group, Inc. ©2015 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC ©2015 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC

Dear MBA Members: On behalf of the MBA Board of Governors, staff and fellow member companies, I want to thank you for the opportunity to serve as your 2017-2018 chairman. This has been an exciting time for the business community as we embrace a new Commander in Chief, a pro-business agenda and the still-hopeful repeal and replacement of ObamaCare. It also has been a transformative time in the Manufacturer & Business Association’s (MBA) 112-year history, with new leadership and new opportunities for growth. First and foremost, I would like to personally thank Ralph Pontillo, who retired this year after a distinguished 30-year career at the Association. Thanks to his unwavering dedication and support, the Association, as we know it, is well-positioned for the future. It’s because of his leadership and vision that the MBA’s largest and most visible outreach program, Roar on the Shore®, Erie’s official bike week, has raised more than $880,000 for charity and injected approximately $220 million into the local community over the past 11 years. That is a tremendous accomplishment and one that the MBA is proud to support in the foreseeable future. I also would like to congratulate John Krahe on his appointment as the new president and chief executive officer of the Manufacturer & Business Association. The Board and I, as well as the MBA’s professional staff, are confident that he will lead the Association to even greater heights because of his knowledge and his wealth of business experience. John joined the Association in 1992 and served as a training and development associate. In 1995, he was named manager of Training and Development and served in that capacity until he was appointed vice president in December 1999, and senior VP in January 2000. John has worked closely on special projects and initiatives with Ralph for the past 20 years, and I know and trust that he will proudly carry that torch and light new fires of opportunities for the Association and its members going forward. The Association’s mission is to help businesses succeed, which is why the MBA offers so many value-added services. The state-of-the-art Conference Center, human resources and legal support, insurance and training programs, government affairs and communications resources, as well as the MBA’s EnergyAdvisors energy program are all valuable solutions that can assist you, our members, with running your dayto-day operations and improve your organization’s bottom

line. My own company, American Turned Products (ATP), has realized the benefits and cost savings from these services, and I encourage you to take advantage of them, as well. At ATP, our employees are our most valuable asset and making sure they are trained with the skills and knowledge they need to do their jobs — and do them well — is not only essential for meeting our business goals, but also an investment in our company. In this year’s Annual Report, you’ll discover some of the exciting opportunities that exist with the MBA’s widely recognized Certified Supervisory Skills Series and some of the new training programs that can benefit your team. We’ll also take a look at our prestigious Locco Awards program and the importance of supporting technical education and a well-trained workforce. The Locco Awards will be held during the fourth annual Manufacturing Day event on October 11, 2017, at the Bayfront Convention Center in Erie. If you haven’t attended in the past, then please believe me when I say it is truly an amazing sight to see the thousands of students, educators and business leaders coming together to celebrate manufacturing and technology. And, speaking of October 11th, that evening, we’ve got an exciting story to tell on leadership with our 2017 Annual Event speaker, legendary coach Lou Holtz. In addition to his storied career as one of the country’s most winningest and popular sports icons as Notre Dame head coach (and, might I add, a former assistant coach at Ohio State), he is widely considered to be one of the “greatest motivators of our time.” As part of his address, he will share some of his experience with inspiring players on the field and how that can resonate with leaders in the business world. As Coach Holtz once said, “Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it.” There is no better time to steer your team toward greatness, knowing you have the MBA standing on the sideline ready to help you succeed. Sincerely,


Harry Eighmy is the chairman of the Manufacturer & Business Association (MBA) Board of Governors and chief operating officer at American Turned Products (ATP). ATP, with facilities in Erie and Fairview, Pennsylvania, specializes in producing high-volume precision machining components used in a vast array of industries, including automotive and off-highway equipment, fluid-power systems, major appliances, oil and gas construction equipment, and medical applications.

Harry Eighmy, Chairman of the MBA Board of Governors • OCTOBER 2017



PARTNER At WorkPartners, we believe that when things work together, they work better. That’s why we offer fully integrated solutions to more efficiently manage the health and productivity of your workforce. The result? Reduced costs, improved employee engagement, and a healthier bottom line. Now that’s the power of partnership.

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UPMC Health Plan Erie Main Office 109 Boston Store Place 814/833-6633 Millcreek Mall Service and Sales Center 5800 Peach Street 814/897-3408 Kim Jacobs is the vice president of Consumer Innovation at UPMC Health Plan.


New Smartphone-Enabled UPMC AnywhereCare Provides 24/7 Care

Consumers Extremely Satisfied with Video-Based Technology UPMC Health Plan recently launched a new technology platform that includes high-quality physician care, low copays, added convenience and short wait times — all of which can add up to serious time and cost savings for both employers and employees. The new smartphone-enabled UPMC AnywhereCare allows patients to receive awardwinning care from UPMC clinicians 24 hours a day and with reduced copays — all from the comfort of their own home or office. Since the launch of the smartphone-enabled app in November 2016, satisfaction with AnywhereCare has ranked highly among consumers, with patients rating the overall experience 4.8 out of 5. Using the video camera on a smartphone, tablet, laptop or desktop computer, patients age three and older with a variety of non-emergency symptoms ranging from sore throats and upper respiratory illnesses to back pain and seasonal allergies, can be seen face-to-face by a healthcare professional who will assess the symptoms and recommend a personal treatment plan, just like a traditional in-office visit. But unlike most doctor’s offices, AnywhereCare is available anytime, anywhere, with health-care professionals always on call. This convenience is especially helpful for employers, since employees who use AnywhereCare typically don’t have to miss large parts of the workday because they don’t have to spend time scheduling or driving to a health-care appointment or dealing with the hassle of parking.

“Both employers and employees are seeking convenient and high quality care, when and where they need it,” said Kim Jacobs, vice president of consumer innovation at UPMC Health Plan. “Using AnywhereCare, patients can initiate a visit with a UPMC physician and save time. AnywhereCare visits are low cost visits, compared to an Urgent Care visit. Typically, the copay is about half the cost of a primary care visit copay, and they allow patients to be cared for by clinicians in their homes, at work, or on the road.” Jacobs encouraged everyone to download the app and register for AnywhereCare while they are healthy, so it’s even quicker to access care whenever they are not feeling well.

an AnywhereCare visit is between $10 and $49, depending on insurance coverage. Medicallyappropriate prescriptions, if needed, must be paid separately by the patient. If a prescription is needed, it may often be a low-cost prescription. The app is available for free download on smartphones or tablets via the Apple App Store or the Google Play Store by searching for “UPMC AnywhereCare.” A desktop version is also available at anywhere-care/.

The average wait time for AnywhereCare services is just over five-and-a-half minutes, a much shorter wait time than a typical physician’s visit and without the travel time. Following each patient evaluation, if needed, health-care professionals are able to send prescriptions directly to the patient’s pharmacy so that treatment can begin immediately. “AnywhereCare also helps to free the backlog in doctor’s offices, urgent care facilities, and hospital emergency rooms and allows doctors to spend more time with patients who suffer from chronic conditions,” said Jacobs. “Nearly 90 percent of patient issues are resolved during the AnywhereCare virtual visit and do not require follow-up care.” UPMC AnywhereCare is available for all patients within Pennsylvania, regardless of whether they are UPMC Health Plan members. The cost of • OCTOBER 2017


Ridg-U-Rak 120 South Lake Street North East, PA 16428 814/725-8751 or Toll-Free 866/479-7225

More than 75 Years of Excellence in Serving the Storage Rack Market History At the end of WWII, there was a growing need to modernize and expand the nation’s warehousing capabilities. Entrepreneurial business people began to develop innovative storage rack designs to fill those needs. Company after company was springing up, headed by owners who carved out a market share by providing a high level of personal service. In recent decades, however, most of those early family owned companies have been replaced by holding companies, investment bankers or corporate raiders. Virtually no companies like Ridg-U-Rak still exist. Ridg-U-Rak was a minor player in those early years. Although limited in marketing vision and hampered by a lack of manufacturing automation, Ridg-U-Rak had some survival strengths that helped the company to continue to grow. Today,

John B. Pellegrino Sr., P.E., president and CEO


as the operation celebrates 75 years of serving the storage rack market, Ridg-U-Rak is commonly acknowledged as a company built on Integrity and Service, guided by the able leadership of its president and CEO, John B. Pellegrino Sr., P.E. Capabilities Ridg-U-Rak now has two plants in North East, Pennsylvania, covering 160,000 square feet, with a production capacity of more than 140,000,000 pounds of finished steel products per week. RidgU-Rak continues to reinvest profits into equipment and facility improvements, which contributes to it remaining one of the largest storage rack manufacturers in North America and is still a family owned business. One of the key contributors to the company’s success has been the increased talent base of its staff, with the ability to

completely manage large projects from design and code compliance, through manufacturing, to final installation and customer approval. Major capital investments in its manufacturing plants have been instrumental in improved productivity. Recent investments include the latest rolling mill equipment, a total shop layout re-vamping, an automated beam manufacturing line, and a 600-foot-long state-of-the-art powder coating line, which not only improves product quality, but also the company’s environmental imprint by reducing its liquid paint usage. From recycling programs to major transformations in manufacturing processes, the corporate philosophy includes doing what is necessary to meet 21st century sustainability expectations. Products Ridg-U-Rak provides an unlimited array of storage options. Whether deep and dense storage systems like Push-Back, Drive-In, and Pick Modules, or Narrow-Aisle and Deep-Reach systems, design engineers can layout storage arrangements to meet a customer’s unique load, throughput and capacity requirements. Ridg-U-Rak also provides small storage systems for pallet loads or hand-stacked cartons, and offers replacement parts that interchange with competitive racks. Many specialty storage options are available, including a racksupported crane system to store large dies and tools. • OCTOBER 2017


Removing the roadblocks to remission. There’s value in that. To tackle rising cancer care costs, we’re working with leading providers and research institutes such as Johns Hopkins Kimmel Cancer Center to establish new best practices in cancer care that have been shown to cost 35% less.1 And that adds up to better outcomes for your employees, and more value for your healthcare dollar. See how we can help improve cancer care and lower cost. Download our free guide at

Jacob Maxim Highmark Cancer Collaborative patient

1. A national study published in the Journal of Oncology Practice found that patients following evidence-based clinical pathways for oncology treatments saw 35% lower costs vs. patients receiving traditional treatment approaches. Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association.

AirBorn 2700 Mechanic Street Lake City, PA 16423 814/877-5658

Interconnecting Expertise, Complete Electronics Design and Manufacturing Services in One Location Founded in 1958, AirBorn began manufacturing electronic connectors for the military and aerospace industries. AirBorn parts were designed into the Voyager 1 and 2 probes, lunar modules, space shuttles and Mars rovers to name a few. Today, AirBorn is an employee-owned company whose core business is engineering, manufacturing and testing specialized interconnects and electronic components for original equipment manufacturers (OEMs) across industries including: aerospace, energy, geophysical, industrial, instrumentation, marine, medical, military/defense and space exploration. AirBorn’s employees express a distinct “prideof-ownership,” embracing their direct stake in making the company a best-in-class operation from initial consultations to product shipment. AirBorn’s customer service, engineering, product management, manufacturing and sales teams work hard to deliver on its quality promise with all of its products and value-added services, each and every time. Products AirBorn offers a wide range of products and services, including the manufacture of individual connectors, cable assemblies, flexible circuit assemblies, custom engineered power supplies,

Jennifer Nelson is the director of Supply Chain and Operations at AirBorn.

complete box builds and high-level electromechanical assemblies. AirBorn is known the world over for its interconnect solutions and offers thousands of specialized connector models to fit virtually any design requirement. The company also offers standard catalog products and design-to-order, build-to-order and test-to-order solutions to meet its customers’ unique specifications.

Whether the final solution involves a box-build, cable harnesses or flexible circuits, partnering with AirBorn can result in the best total-cost and total-quality package. The company looks to its customers to integrate their supply chain with AirBorn’s; together, AirBorn and its customers can meet any production timeline.

Design & Manufacturing With more than 60 degreed engineers employed companywide, AirBorn’s team is one of the most innovative and committed companies a customer will find in electronics manufacturing today. If you’re looking for a partner than can help design a high-quality solution from the simplest of “napkin sketches,” AirBorn’s design team will work with you to make it happen.

Why Customers Choose AirBorn AirBorn has a history of strength in design and manufacturing both standard and custom electronics solutions. With all of its customercentric services offered under one roof, AirBorn eliminates costly mark-ups associated with multiple sourcing partners, therefore, shortening lead-times and saving customers time and money.

AirBorn designs and builds all the tooling (including stamping tools, molding tools and automation equipment), so that the company is able to offer customers a complete solution. Customers can leverage its design and manufacturing expertise throughout the entire product development process because AirBorn operates all services completely in house. From conceptual design, prototyping, pilot-runs through to mass production, AirBorn’s teams will work to get your product to market fast, elegantly and ahead of the competition.

AirBorn products are trusted to perform in demanding and often extreme conditions where steadfast reliability is mission critical. When dependability can literally mean the difference between life or death and when superior design and durability are essential for complete success, customers trust AirBorn products and have for 60 years.


Value-Added Services AirBorn is committed to expanding capabilities beyond its signature interconnects. AirBorn’s value-added services include PCB design and assembly (including flexible circuits), power supply manufacturing, cable assemblies and complete qualification and testing for not only finished products but also initial design concepts. The company is equipped to deliver the highest quality product each and every time. • OCTOBER 2017


If you hold it up to your ear, you can hear America working.

Doing things the right way means a lot to us. George B. DeArment created the original

CHANNELLOCKÂŽ Tongue and Groove Plier and five generations later we're still building them right in America's heartland. Now Channellock, Inc. has over 300 full-time associates who manufacture more than 130 different sizes and types of pliers and hand tools. Is it the easiest way? Probably not. But to us, American manufacturing is the right way.



Corporate Headquarters 7626 Klier Drive Fairview, PA 16415 814/474-4200 Erie Facility 1944 Wager Road Erie, PA 16509 814/824-7600

Not Your Father’s Job Shop When you think of contract precision machining, the term “job shop” may come to mind. A job shop is typically a small, lower volume contract manufacturer that specializes in routing parts through several labor intensive operations to complete an order. In 1984, Gerald B. Eighmy took what he knew about “job shop” work and began American Turned Products (ATP) here in northwest Pennsylvania. “We do the tough stuff” was not only a phrase coined by the original founder, but it was a mantra of what American Turned Products stood for — a solution for customers. Since then, Jerry’s sons, Scott and Harry Eighmy, took their father’s mission and have further transformed American Turned Products from a small job shop to a premier high-volume, high-precision contract manufacturer of components for the automotive, fluid power, oil and gas, and other markets both domestically and worldwide. With two facilities, and more than 100,000 square feet of manufacturing space, ATP’s skilled engineering and production teams, technically advanced machining and inspection processes, and commitment to continuous improvement ensure delivery of parts that

compete with anyone in the world, on time and free of defects. Harry Eighmy is the co-owner and chief operating officer at American Turned Products.


Lean Culture In addition to adding CNC equipment designed to reduce the number of secondary operations typically required for a part, ATP is continually looking for ways to improve the efficiency of its overall operations. Inspired by Paul Akers’s 2 Second Lean™, ATP has really focused the past few years on growing people and building a fun, simple, Lean culture. Efforts to further this culture include daily communication meetings, which are about sharing ideas and improvements; the ATP Business School, which is a 10-week classroom course offered to all employees that covers all areas of the business; and, encouraging before and after videos of any improvements made at work or at home. Another way ATP is advancing growth and improvements is engaging in the upgrade of its “systems.” In the upcoming year, ATP will be transitioning its quality management system from ISO/TS standards to the newly released ISO9001:2015/IATF standard, as well as its ERP system that will aid in timely, accurate data

capture and adherence to industry, regulatory and company protocols. “Everywhere you look the world is now driven by data and data analytics. We need to continue to enhance our tools for data collection and analysis to stay ahead of the competition. By understanding how our processes are performing, not only can we be informed owners/managers but our employees become owners of their own processes and make good decisions on productivity and quality,” stated Harry Eighmy, ATP co-owner and chief operating officer. Scott Eighmy, co-owner and chief executive officer, added, “As we position ourselves for the future, we need to make small incremental improvements every day. If we all do that, we will ensure American Turned Products remains a member of the vital core manufacturing base in northwest Pennsylvania for years to come. • OCTOBER 2017



MBA’S TRAINING PROGRAMS ARE AN INVESTMENT IN YOUR FUTURE “The only thing worse than training your employees and having them leave is not training them and having them stay.” — Henry Ford In a competitive business world, employee training isn’t something that an organization can ignore. And, as many employers can attest, training is a vital part of their company’s long-term investment and growth strategy.


OCTOBER 2017 •

“Our supervisors have really enjoyed the interactive training and have learned a lot of information that helps with their day-to-day supervising.”

— Alicia Kudlak Human Resource Manager Ridg-U-Rak, Inc.

Patty Welther, manager of Member

The MBA’s Supervisory Skills Series

Engagement at the MBA, describes the

helps train for their roles and how to

MBA’s five-part Supervisory Skills Series

motivate and direct a team. The series is

as an excellent program for companies

comprised of classes in general leadership

looking to improve or develop additional

skills, motivation skills, communication

competency in their employees that will

skills, problem solving, diversity, conflict

help them increase performance and

management, as well as presentation skills.

productivity. “Whether they are on the

With that presentation aspect, participants

job or starting a supervisory role for the

have an opportunity to present in front of

first time, we cover the soft skills that

the group that they have been working with

employers are looking for to help develop

for the past, typically, three to four months.

their employees to bring them to the next level and to help the company grow and be

Over the past 25 years, the Manufacturer

successful,” she says.

& Business Association’s (MBA) Training

For many MBA member companies, the

Department has been the preferred

Association’s series programs, such as

resource for employers looking to invest

Supervisory Skills, hit on many of the main

in professional development training for their workforce. This year, in fact, the MBA’s regionally recognized Certified Supervisory

points and training aspects that employers want, especially for companies looking to

Skills Series celebrated its 10,000th

train the next generation.

graduate — a number that continues to

For instance, with the number of Baby

rise each year as companies seek ways to prepare their workers for supervisory roles that can impact their operation and the member companies throughout northwest any one of the MBA’s 15 regional training locations, including the MBA Conference Center in Erie, or onsite.

through the next 10 years, a number of employers are asking, “Who are our next

bottom line. These graduates represent Pennsylvania and have taken classes at

Boomers who will be retiring from now

leaders going to be?” They not only have to pass along their institutional knowledge, but they also need to make sure that the next group of leaders is ready and that they have the knowledge, skills and tools to step into their leadership roles.

“Through the Supervisory Skills Series, our employees receive a wellrounded perspective of what it means to be a supervisor and they learn ways of positively working with the most valuable asset that any organization has — it’s employees.”

Key Leadership Programs Offered at the MBA Certified Supervisory Skills Series This five-part series will teach new and experienced supervisors the skills needed to properly motivate and direct their teams to meet company goals, objectives and law compliance. Emphasis is on mastering management techniques essential to the success of both the supervisor and the company. Leadership for Team Leaders To be successful in the role, new leaders have to know what their responsibilities are both to the organization and to the people they lead. This program addresses the challenges of this position in a highly interactive, relaxed atmosphere. Marketing and Communications Series The MBA’s newest professional development series is targeted toward professionals in marketing, communications, management and public relations. It is designed to help strengthen participant’s competencies by further developing highly coveted and sought-after skill sets in marketing and communications.

— Janice M. (Clark) Yoder, SPHR Director of Human Resources/Safety Achievement Center • OCTOBER 2017


CERTIFIED SUPERVISORY SKILLS TRAINING 25 YEARS 10,000 GRADUATES THROUGH THE MBA Thank You... for selecting the Manufacturer & Business Association as your preferred

training provider! Our Certified Supervisory Skills series is considered one of the premier employee leadership programs in the region for businesses of every size and type. COMING SOON TO A TRAINING FACILITY NEAR YOU!

To request this program in your area or to schedule a class onsite at your facility, please contact Patty Welther at 800/815-2660, 814/833-3200 or Visit to view upcoming public offerings.

incorporating hands-on training into each

“Modern has found that MBA’s Supervisory Skills training helps provide the foundation our promoted or newly hired, but inexperienced, leaders need for success.”

class. Therefore, attendees learn from

“It’s a very interactive class,” says Welther. “Our trainers are not just lecturing; they’re

our instructors, as well as from one

— Dave Jacquel, PHR, SHRM-CP Human Resources Manager Modern Industries, Inc.

another. Our motto is, ‘Learn it Today, Apply it Tomorrow.’ ” And they do. “After students come in and learn some new skills, we ask them to try to apply it,” adds Welther. “They come back three weeks later, and we talk about ‘how did it go?’ ‘Tell us your victories and tell us what you needed help with.’ So we don’t just skip over the new skills, we go through them, make sure that they’ve mastered the skills and then move on to a new skill set.” The MBA leans on the expertise of its professional instructors to see that these goals are realized. For example, MBA Training Specialists Lisa DeFilippo and Tracy Daggett bring not only teaching experience but also real-world experience to each class. DeFilippo has more than 20 years of experience in the food safety industry and has been teaching the Supervisory Skills Series for 10 years, and Daggett has more than 20 years of experience in retail and human resources and recently earned his professional in human resources certification. “They both have unique experiences, which is great

needs in the way that best suits their

Group. The course is specifically designed

schedules – at the MBA, at a regional

to address the skills and knowledge that

location or onsite, in full day or half-day

professional women need to enter these

offerings. In addition to Supervisory Skills,

key positions. The MBA also recently rolled

the Association offers Leadership for Team

out its Coaching for Success class, a one-

Leaders and a host of other programs

day course targeted to people who are

tailored to meet their development needs.

working with the next group of leaders. The new class is suited for someone who has

“The big difference between the

already had some management training

Supervisory Skills program and the

including, but not limited to, the MBA

Leadership for Team Leaders program

Supervisory Skills Series.

has to do more with what I’ll call the ‘human resource function’ of being a

Another exciting addition to the training

supervisor,” explains Welther. “So if you will

offerings is the Association’s Marketing

be disciplining, if you will be interviewing,

and Communications Series, which was

if you need to know more about the role

developed to help assist area employees

of regulations in your position, then the

with their marketing and communications

Supervisory Skills class is for you. If you are

skills. The series highlights what

moving into a leadership role, for instance,

participants need to be successful in

where you will be the team leader of a

marketing and communications, including a

project or you will be the team leader in

writing class, marketing PR class, as well as

your area in a manufacturing facility, then

social media and presentation skills.

the team leader program is the better fit for you.”

According to Welther, when it comes to adding a new class, the MBA is always

As the demands of the business world

looking at “What do our members need

change, the Association is always looking

and what they are looking for?” “This

development,” says Welther.

for new ways to meet the training

past year, we’ve actually surveyed the

Training Tailored For Employers

demands of employers. Today, one of its

members and received wonderful

most sought-after classes is Women in

feedback,” she says.

for the students in the classroom to help assist the students in their own career

The MBA works closely with employers to determine the best programs for their

Leadership, taught by Meghan Waskiewicz, an adjunct professor at Meryhurst

Welther is confident that the MBA will continue to meet such demand and more.

University and partner in The Waskey

“We’re always looking out to see what our members are looking for and trying to fulfill

“We have received positive feedback from EHCA supervisors who have received the training over the past several years.”

— James McMann, Director of Education & Training Erie Homes for Children and Adults, Inc. (EHCA)

their training needs,” she says. To learn more about the Association’s training programs, visit • OCTOBER 2017



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Saint Vincent is expanding its Emergency Department to accommodate the growing patient volumes.

Transforming Health Care

It’s a new day at Saint Vincent Hospital. A time of transformation. With new leadership at the helm and significant expansion in process — Saint Vincent is poised not only to continue its long legacy of care and commitment to the Erie region but to build upon it. As a result of Highmark’s $115 million investment in Saint Vincent, a multi-phased capital investment plan is in place, with the goal of enhancing capabilities, expanding capacity to meet the evolving health needs of the community and facilitating a patient-centered care model focused on quality, convenience and service excellence. First, the Emergency Department is being expanded to more efficiently accommodate the 65,000 patients who seek emergency care at Saint Vincent every year.


OCTOBER 2017 •

The operating room suite will feature four new, state-of-the-art rooms and allow for future expansion and upgrades as needed. The rooms are being constructed to accommodate the advanced surgical technologies Saint Vincent provides, including its Mako® robotic system for minimally invasive hip and knee replacement and its da Vinci minimally invasive robotic surgical system. Saint Vincent also is engaging the community in the hospital’s transformation plan by seeking input on ways to improve the overall patient experience, create efficiencies, and even enhance the hospital’s aesthetics, such as paint colors, wall décor and the style of seating chosen for the Emergency Department waiting areas. According to Christopher Clark, D.O., MHA, president, “Involving the community is a natural part of our process. We are working to achieve health care value that will further empower our physicians, nurses, and support staff to provide the highest quality of care and experience possible for patients. Every day. The investments in Saint Vincent are just a piece of that puzzle.” Just The Beginning… Dr. Clark is no stranger to the Erie community. His experience with Saint Vincent, in fact, dates to his own beginnings. He was born at the hospital, grew up in Erie, and has spent the entirety of his professional career working tirelessly to improve the health and well-being of the community and its residents through his medical practice, numerous

leadership roles at Saint Vincent, and active participation on the boards and committees of many local organizations. “We’re proud of Saint Vincent’s long legacy of charity and quality care, and I intend to uphold that legacy. Our goal is to maximize the patient experience while making health care more affordable,” said Dr. Clark. Dr. Clark, along with new chief operating officer, Jason Roeback, MHA, have made quick work of collaborating to enhance patient care. According to Roeback, “We’re particularly excited about enhancements to our Corporate Medicine Program, and are looking at new ways to deliver care to the workplace in a more efficient and effective manner. Technology is playing a vital role in catering to patients across the healthcare continuum.” The hospital customizes employer wellness programs based upon population health and helps local businesses control healthcare costs. “Our network of specialists allows us easy access to experts that help identify issues at the onset, before they become claims. “Expansion of our dietitian and occupational medicine services are part of new development efforts,” said Roeback. Medical Staff Expansion Saint Vincent has more than 400 providers on its medical staff and has recently added a number of new surgeons, including specialists in orthopaedics, bariatrics, colorectal, cardiovascular and general surgery. The Saint Vincent Medical Group plans to hire more physicians and open new practices and specialty clinics throughout the region. Among the many new physicians who have joined Saint Vincent in recent months, the hospital now has the area’s only full-time Maternal Fetal Medicine physician, Jon Katz, M.D. Exciting Developments In addition, the hospital recently unveiled a new, state-of-the-art Orthopaedic Institute that will support its growing orthopaedic surgery and sports medicine programs. Located in the Hardner Building adjacent to the hospital, the new 14,000-square-foot

facility includes 24 exam rooms, two X-ray units, two casting bays, a 94-seat waiting room, and offices for the Institute’s orthopaedic surgeons – Mark Bloomstine, MD; Mark Buseck, M.D.; David German, M.D.; and Robert Lupo, M.D., as well as Jay Deimel, M.D., who will join the practice in November. Dr. Deimel is also a fellowship-trained sports medicine orthopaedic surgeon.

Saint Vincent’s new Orthopaedic Institute provides state-of-the-art resources for patients with orthopaedic surgery and sports medicine needs.

Saint Vincent is also the first and only hospital in Erie to offer patients access to the Mako Robotic arm Interactive Orthopaedic system for hip and knee surgeries. The Mako system provides a higher level of precision than conventional approaches, helping surgeons restore orthopaedic patients’ mobility while reducing postoperative pain and hastening recovery. Whether used for total-hip or partial-knee replacement, Mako offers the benefits of smaller incisions and scars, less blood loss, quicker recovery time, and shorter hospital stays for patients. In many cases, patients are able to return home the same day or the next morning following surgery. Other developments on the horizon include multiple enhancements of women’s services and a new labor and delivery unit, along with additional infrastructure improvements that will provide new and improved care options. It’s no surprise that Saint Vincent Hospital is rated No. 1 in Erie for Medical Excellence in Hospital, Medical and Surgical Care.* *No. 1 in Market Claim is based on CareChex® 2017 Composite Quality Scores and Ratings™ for hospitals serving the combined statistical area (CSA) of ErieMeadville. Source: Quantros Inc.; CareChex® 2017 National Quality Rating Database: FFY 2013, 2014 and 2015.

About: Founded by the Sisters of St. Joseph in 1875, Saint Vincent is the Erie area’s first hospital. Since then, Saint Vincent has evolved into an integrated health-care provider, spread across the northwestern Pennsylvania region. As a member of the Allegheny Health Network, Saint Vincent Hospital is committed to serving the Erie and surrounding communities. Address: 232 West 25th Street Erie, PA 16544 Phone: 814/452-5000 Website: • OCTOBER 2017



Knox McLaughlin Gornall & Sennett, P.C. has been delivering sound legal advice for nearly 60 years. Our skilled team of more than 40 attorneys, 20 paralegals, and a dedicated support staff is driven by results. Whether you are the CEO of a large company or a young family developing an estate plan, we understand your needs and strive to fulfill them in a friendly, responsive and cost-effective manner. When you need a team, we pull together to help you come out ahead.

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Erie Insurance Group Home Office 100 Erie Insurance Place Erie, PA 16530 814/870-2000 or 800/458-0811

Driven by a Clear Sense of Purpose

Timothy G. NeCastro is the president and chief executive officer of Erie Insurance.

Since the company was founded in 1925, Erie Insurance has been doing the right thing — by treating people right, supporting the community and protecting the future.

offers such coverages as identity theft recovery, ride-sharing insurance for drivers, and more.

Today, Erie Insurance is a FORTUNE 500® company operating in 12 states and the District of Columbia. It has more than 5 million policies in force. It is the 15th largest property/casualty insurer in the United States, based on total lines net premiums written, and the 10th largest home insurer and 12th largest auto insurer based on direct premiums written. A.M. Best Company rates Erie Insurance A+ Superior.

Committed Workforce Erie Insurance is comprised of more than 5,000 employees and 12,000 independent agents throughout its regional footprint. These employees and agents are energized by a clear sense of purpose, performing to the best of their ability, because they know the work they do benefits millions of customers’ families and businesses. It’s part of being Above all in SERVICE® and being there when customers need them the most.

The Erie, Pennsylvania-based company offers a suite of insurance coverages. These include personal lines coverage such as auto, motorcycle, home and renters insurance and commercial insurance customized for small and mid-sized businesses. Its Erie Family Life company is celebrating its 50th anniversary in 2017 as it continues to offer several life insurance packages. Erie Insurance also looks ahead to anticipate the needs of the future and


Erie Insurance is proud to build and maintain in the communities in which its customers, agents and employees live and work. On the strength of these relationships, Erie Insurance has risen to become one of the nation’s most respected property/casualty and life insurers. Expansion Plans In response to the company’s growth and need for expanded workspace, Erie Insurance broke ground in March 2017 on the construction of a seven-story, 346,000-square-foot-building that will be located on East Sixth Street next to the historic Erie Insurance Heritage Center and extending to East Seventh and French Streets. Total building and related project costs are

estimated to be $135 million, and construction is estimated to take three years to complete. For as much as Erie Insurance looks ahead, it remains rooted in its founding principle: “To provide our policyholders with as near perfect protection, as near perfect service as is humanly possible, and to do so at the lowest possible cost.” That same principle guides the company today. “We still adhere to disciplined underwriting, fair pricing and a prudent investment philosophy,” says Erie Insurance President and Chief Executive Officer Timothy G. NeCastro. “We still practice the Golden Rule — treating others as we want to be treated.” “We still thrive on the ERIE family spirit, employees and agents working together as a team for the good of our customers and the communities we serve,” NeCastro continues. “At our core, we still believe the truth in our founder H.O. Hirt’s words: “Success in business is not a matter of tricks or gimmicks … it is just a matter of simple common sense, mixed with just plain decency.’” To learn more about Erie Insurance, visit • OCTOBER 2017



Lou Holtz will be the keynote speaker at the Manufacturer & Business Association’s 112th Annual Event on October 11 at the Bayfront Convention Center in Erie. Holtz is recognized as one of the most successful football coaches of all time and one of the most sought-after motivational speakers in the country.


OCTOBER 2017 •


LEGENDARY COACH TALKS LEADERSHIP, TEAMWORK AND THE VALUES THAT CAN IMPROVE ANY ORGANIZATION “The only thing that changes you from where you are today to where you’ll be five years from now are the choices you make, the people you meet, the dreams you dream.” — Lou Holtz When talking with Lou Holtz, you can’t help but get excited. At 80 years old, the Hall of Fame coach is energetic, quick witted and full of optimism. He talks about leadership and teamwork with such passion that it is easy to see why anyone would jump at the chance to play for him. A sports legend and giant among Fighting Irish fans, Coach Holtz is one of the most successful college football coaches of all time. He is the only coach in the history of college football to take six different teams to a bowl game and win five bowl games with different teams, as well as have four different college teams ranked in the final Top 20 poll.

Since that time, he was elected to the College Football Hall of Fame, class of 2008, which places him in an elite group of just over 800 individuals in the history of football who have earned this distinction. Only about one in 5,000 people who played college football or coached it make it into the Hall of Fame. According to Holtz, “Virtually nothing is impossible in this world if you just put your mind to it and maintain a positive attitude.” Because ... Holtz has.

With his can-do, no-excuses attitude, Coach Holtz could easily be one of the best examples of The Little Engine That Could. Despite never inheriting a winning team, he compiled a 243-127-7 career record that ranked him No. 3 in victories among active coaches and eighth in winning percentage. His 12-career postseason bowl victories ranked him fifth on the all-time list. • OCTOBER 2017


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About Coach Holtz According to his biography, Holtz took his experience and charisma on the gridiron to the broadcast booth, becoming a colorful analyst for ESPN’s college football coverage from 2004-2015. He also is the author of the best-selling Winning Every Day: The Game Plan for Success, The Fighting Spirit: A Championship Season at Notre Dame and Wins, Losses, and Lessons: An Autobiography. He also has produced four highly acclaimed motivational videos: Do Right, Do Right II, If Enough People Care, and Do Right 20 Years Later. Holtz is widely considered among the greatest speaking legends in America today. According to the Washington Speakers Bureau, “his presentations are on overcoming seemingly impossible challenges by setting goals and working to achieve them. He has built a reputation as a motivator, a demanding disciplinarian, and someone who relishes challenges and hard work.” “Holtz’s humor and humility have endeared him to players, peers and audiences as he has helped them to assess their strengths, work as a team and embrace the values that can help improve any organization,” states his official biography. “Whether it’s helping people understand what’s important, encouraging people to hold themselves accountable or making leaders of followers, Holtz’s advice puts audiences on the road to achievement.” Here, ahead of his keynote address at the Manufacturer & Business Association’s 112th Annual Event on October 11 at the Bayfront Convention Center in Erie, Coach Holtz speaks candidly with the Manufacturer & Business Association (MBA) Business Magazine about that road to success — and how his principles of hard work and decision-making guide him even now. A Foundation for Success Holtz was born in West Virginia on January 6, 1937, and grew up in the industrial town of East Liverpool, Ohio, about 40 miles west of Pittsburgh, Pennsylvania. He talks about the area fondly because it’s where he learned the values that shaped the man he is today. “Well, I was born with a silver spoon in my mouth,” says Holtz, as he describes his Follansbee, West

Lou Holtz is a legendary American football coach, and active sportscaster, author, and motivational speaker in the United States. He has served as the head football coach at: • The College of William & Mary (1969–1971) • North Carolina State University (1972–1975) • NFL - New York Jets (1976-1977) • The University of Arkansas (1977–1983) • The University of Minnesota (1984–1985) • The University of Notre Dame (1986–1996) • The University of South Carolina (1999–2004)

Virginia birthplace during the Depression. “My dad had a third-grade education. I was born in the cellar, not the hospital… . We had one bedroom for my sister, myself and my parents, a cistern and a half bath. The half bath did not have a tub, a shower or sink. There was no welfare. There were no food stamps. There was no safety net.” “The reason I say I was born with a silver spoon in my mouth, I was born in this country,” Holtz continues. “And I was taught that whatever happens in my life will be because of the choices I make. I choose to get an education, and I choose to work hard. I choose not to blame other people, that I had a chance to lead a happy life. The silver spoon isn’t what you have; it’s what you were taught. I was not unwanted. I was not unrespected. I was not unloved. We were very, very poor, but I feel blessed because of what I was taught.” Holtz comes across as humble and genuine when he speaks, like an old family friend. But there’s also a spark, where you don’t want to miss a word. Like the fact that when he was 12 years old, Holtz announced to his family that he would be the head coach at Notre Dame. “Well, I said I wanted to be a coach at Notre Dame, which is yes,” he says. “At age 12, that was in the late ‘40s, and Notre Dame went four years, I think, without losing a football game. Frank Leahy was the coach. Johnny Lujack was my hero. I went to Notre Dame games every Saturday with my grandfather and my uncle. I went to St. Aloysius School. I loved Ohio State also because that was my state, but Notre Dame ... We prayed for Notre Dame on Friday with the nuns that they would do well on Saturday. I thought, boy, wouldn’t that be great?” • OCTOBER 2017


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Holtz didn’t realize that he’d be living his dream only years away. But in his junior year of high school, his football coach told his parents he should go to college — setting in motion the making of a legend that he is today. “I really hadn’t thought about going to college,” Holtz explains. “Nobody in my family had ever gone to college, let alone graduated from college. As I look back on it ... a lot of people change their lives. The only thing that changes you from where you are today to where you’ll be five years from now are the choices you make, the people you meet, the dreams you dream. I had a lot of people say, ‘Start thinking about college.’ ” Holtz played linebacker at Kent State for two seasons before an injury ended his career. He earned a bachelor of science degree in history from Kent in 1959 and, eventually, a master’s degree from Iowa in arts and education in 1961. “The two most important days in your life is, one, the day you were born,” says Holtz. “The second most important day of your life is the day you discover why you were born. If everybody discovers that they were born to help other people — everybody has problems; everybody needs help. My high school coach came up to my parents and recommended I go to college and be a coach. That’s how I even ended up even going to college. They convinced my parents I should be a coach. Then, when I played at Kent State, I hurt my knee my senior year… My college coach called for apprenticeships in Iowa and asked if they’d give me a graduate assistantship. That’s how I ended up in college coaching.” Before becoming head coach at William & Mary in 1969, Holtz served as an assistant coach at Iowa, William & Mary, Connecticut, South Carolina, and for the national championship Ohio State Buckeyes in 1968. During those years, he worked under such respected coaches as Forest Evashevski at Iowa and Woody Hayes at Ohio State, developing his skill set

and learning firsthand the impact that leadership and mentoring can have. “I learned so much from Woody Hayes about fundamentals, about having expectations of people. When you’re in a leadership role, your obligation is not to be well liked, your obligation is to make people the very best that they can be. I learned from people, but I also learned from players,” he says. “The one thing that I have tried to do is observe. I’ll observe and I’ll say, ‘Well, why did this happen? Why is that person successful and this person not?’ It’s not about sex. It isn’t about intelligence. It isn’t about race; it isn’t about religion. It’s all about the people you can trust are committed to excellence and care.” At age 32, Holtz began his head-coaching career at William & Mary in 1969. He took the team to its first Bowl game, which was the first of 22 in his career. He coached for seven years at Arkansas (1977 to 1983), four at North Carolina State (1972 to 1975) and three at William & Mary (1969 to 1971). He spent the 1976 season as head coach of the New York Jets of the National Football League. He would coach for Minnesota for two seasons (from 1984 to 1985) until he was named the 25th head coach at Notre Dame. Aiming High Throughout his career, Coach Holtz’s message has centered on the importance of goal setting — and how it was instrumental in his life. Aiming high, confidence and attitude all helped motivate Holtz in his education, career and life. If fact, it’s become his rules to live by for professional and personal success. “Everybody needs people in their life. Everybody needs something to do. Everybody needs someone to love. Everybody needs someone to believe in, and everybody needs something to hope for,” Holtz explains. “With a football team, with each individual, where do you want to be a year from now? Where do you want to be professionally? Where do you want to be personally? Answer these questions. They’ll say, ‘We want to win a championship.’ OK. What sacrifices

“Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” — Lou Holtz • OCTOBER 2017


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Career Achievements

are we willing to make to win that championship? Are we willing to work? Are we willing to study sales? Are we willing to put our social life on the back burner?” Holtz then turns his attention on skills and talent. “What skills and talents do I have to acquire in order to become a champion? We’ve got to throw better, we’ve got to block better. What skills and talents?” asks Holtz. Next, Holtz continues, is: Who do you have to work with in order to get the job done? “I’ve got to work with my teammates. I’ve got to work with my coaches. I have to work with the trainer.” And, lastly, Holtz adds: What problems or obstacles am I going to have to overcome in order to do it? “We’re going to have injuries. We’re going to have disappointment. We’re going to have jealousy …,” states Holtz. “And that tells you, whether you have a wish list, or whether you have a goal.” Adversity Fosters Success Without question, Coach Holtz is recognized as one of the most celebrated and accomplished coaches in sports history — a class all its own. But what most people don’t realize is that, along with all those championships, he never really inherited a winning team. Adversity, according to Holtz, is key in measuring and fostering success. “You’re going to have problems. You’re going to have difficulties in everything you do,” Holtz says. “Due to the fact that I started school at an early age, I was always under-sized. I have a pronounced lisp. I wasn’t that good of an athlete. People bullied me. But you learn to handle that. You learn to move on. Nobody can make you feel inferior without your permission. Even though I wasn’t as hard or as fast or as strong as other people, you learn that there’s going to be difficulties.” At one point during his career, Holtz ended up selling cemetery plots in the off-season to make ends meet. “I got a job working for a guy selling cemetery plots. I was very unsuccessful. They sent me to a seminar and the individual holding court was Zig Ziglar, and he says, ‘You can get anything you want if you help enough people get what they want.’ Whether it was

Holtz’s 1988 Notre Dame team went 12–0 with a victory in the Fiesta Bowl and was the consensus national champion. Holtz is the only college football coach to lead six different programs to bowl games and the only coach to guide four different programs to the final top 20 rankings. Recognitions College Football Hall of Fame (2008) Championships - National (1988) - SoCon (1970) - ACC (1973) - SWC (1979) Awards - Paul “Bear” Bryant Award (1977, 1988) - Eddie Robinson Coach of the Year (1977, 1988) - Sporting News College Football COY (1977, 1988) - Walter Camp Coach of the Year Award (1977) - ACC Coach of the Year (1972) - SEC Coach of the Year (2000)

recruiting, or anything else, if you want something, you have to help other people get what they want.” The coach is eager to share the lessons he’s learned. He recalls the moment when he was at South Carolina and his wife, Beth, was eight months pregnant with the couple’s third child. They had put every cent they had in the bank for a down payment on a home. “I worked one month, the head coach, Marvin Bass, resigned. They hired Paul Dietzel. I don’t know him. I don’t know anybody in South Carolina. My wife, who gave birth to Kevin, who is now a lawyer, went to work, and I just stayed at home sad, feeling very serious, very defeated, very down.” Then, Holtz said, his wife bought him the paperback The Magic of Thinking Big by David Schwartz. “One day when the children were taking a nap, I got out a paper and pencil and made the five columns, as the book asked me to do. I made out one of the columns — be a good husband and a father. The most important thing I learned as a father was making sure that child knows how much I love their mother. Next: Things I wanted to accomplish religiously. God is important in my life.” Holtz says he continued adding to the list. In Column No. 3 — things he wanted to do financially. Column No. 4 — things he wanted to do professionally, such as become a head coach, coach at Notre Dame, and win a national championship. Column No. 5 — all the things he wanted to do for excitement. • OCTOBER 2017


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“I ended up with 107 on the list, and then my wife told me to get a job, so that was 108,” he laughs. “We’ve done 102. I’ve jumped out of an airplane, landed on an aircraft carrier, gone on a submarine… visited with the Pope. If you ask yourself 25 times a day, ‘What’s important now?’, evaluate the past, focus on the future, decide what you have to do in the present.” Focused on the Goal When it comes to his opportunity to be the head coach at Notre Dame, Holtz had his work cut out for him. Yes, it was a prestigious job at one of the country’s most prestigious universities, but he was hired for the specific purpose to turn things around. “Remember this: If it was a good job, the other guy would still be there,” he says. “You understand that ... you’re not there to say ‘I want to coach at Notre Dame.’ You’re there to bring Notre Dame back. And that’s all your intention was. That’s what Father Hesburgh (then-Notre Dame president) said when they hired me. He said, ‘I’m going to announce to the world that you’re the head coach of Notre Dame.’ We’re going into a press conference, and, he said, ‘What I cannot do is, I cannot name you the leader. The players will determine if you’re a leader.’ ” Which begs the question: What is a leader and how does Holtz define one? “If you’re a leader, you have a vision where you want to go, you have a plan how you’re going to get there,” Holtz says. “I had a vision where we wanted to take Notre Dame. I had a plan how we were going to get there, but I had to adjust the plan once I got there because the plays that I had hoped for just could not become a reality at Notre Dame.” For Holtz, the essence of leadership is to lead by example. “You have to hold people accountable for the decisions they make,” he says. “You have to make sure that everybody shares your same goals and values. I believed in our plan, I believed in our vision. Just go do the best you can with it.”

Holtz’s best was an impressive overall record of 100-32-2, holding the Irish record for most games coached and is second to Knute Rockne in total victories. He led Notre Dame to the 1988 national championship and remains 11th on the NCAA all-time win list for Division I-A coaches. Holtz also took Notre Dame teams to nine straight New Year’s Day bowl games from 1987 through 1995 and coached the Fighting Irish to finishes of sixth or better in the final Associated Press poll in five seasons. He was named the national coach of the year in 1988 by several organizations and played the most difficult schedule in the country three different years. Holtz had a 32-20-2 mark against teams ranked in the Associated Press top 25 during his career. Undeniably, when you hear the name Lou Holtz, you think Notre Dame — a Notre Dame with no player’s name on the jerseys, a cohesive unit that won and lost together as a team. The same principle, he says, can be said for a corporate team — be it a manufacturing firm or any other business. “Team rights will supersede individual rights. We have a goal, and you have a role. Our goal is to win… Just remember I had two mandates as a coach: graduate and win. Period. Manufacturers have two mandates: Satisfy the customer. Make the product. Everything else is irrelevant. How do I satisfy the customer, and how do I make the product? You will not use our football team for any other product other than to promote Notre Dame,” he says. It’s no wonder that Holtz has been sought out to speak before Fortune 500 executives and CEOs. His approach to coaching his players can easily be applied to setting expectations in the business world. “Your job is sales. Your job is manufacturing. Your job is marketing. Whatever. I expect you to do that job to the best of your ability, because our goal is to satisfy the customer and make the product,” Holtz explains. “If you want to fail, you have the right to fail. You do not have the right to cause other people to fail

“Life is 10 percent what happens to you and 90 percent how you respond to it.” — Lou Holtz • OCTOBER 2017


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Author & Motivational Speaker because you don’t fulfill your obligation. You join the military. You join a team. You join a business. You join a spouse. You’re going to travel the world. You have obligations and responsibilities, and you must honor them because other people’s hopes and dreams and ambitions to buy a home, educate their children, buy a car, are contingent upon you fulfilling the role that you’re assigned to do.” Holtz, for one, needed only two years to put the Fighting Irish back into a major post-season bowl game for the first time in seven seasons. He brought Notre Dame back to the ranks of college football’s elite and kept them there on a consistent basis. There were many times when he remembers simply not giving up. “I’m in the Hall of Fame because of what other people did, but there are so many games (to choose from),” Holtz says. “You know, the Penn State game in the snow where it looked like we were going to lose and it was snowing? We get down there, we get inside their five-yard line, and I have to use a two-point conversion to score a touchdown. Now it doesn’t look like we have a two-point play, but somehow we picked out the right one and ended up winning.” Holtz then adds: “We always tell the players that we never lose, just time ran out on us, but we’re going to play to the best of our ability. One thing we take pride in, if anybody is going to beat Notre Dame, they better bring their lunch because it’s going to be a full day’s work.” And that’s where Holtz’s view of adversity and the ability to face it head on is so refreshing. “You’re going to have difficulty. You’re going to have adversity. You’re going to get knocked down. That’s part of life,” he says. “You know there’s practically 422,000 words in the English vocabulary. The most important word by far is the word ‘choice.’ Whatever happens to you happens because of the choices you make. If you chose to do drugs, drop out of school, join a gang, you’re going to have difficulty in life. So let’s learn to make good choices. That is what I will bring to the people, is how to always make good choices.” Message for Business Leaders During his keynote address before MBA members

Holtz has authored three New York Times best-selling books The Fighting Spirit that chronicled Notre Dame’s 1988 championship season and Winning Everyday: A Game Plan for Success. He also authored the best-selling book Wins, Losses and Lessons, an autobiography of his life and the lessons he has learned.

Coach Holtz has also produced four highly acclaimed motivational videos: Do Right, Do Right II, If Enough People Care, and Do Right 20 Years Later.

in Erie, Holtz will share a few stories about how companies can learn from their choices in order to adapt, change and help increase production and performance in the workplace. “You want to make sure that you ‘have the courage to change the things you can, the serenity to accept the things you cannot change, and the wisdom to know the difference between the two.’ I know just some examples,” he says. “When we won football games, because we looked at why we could win, rather than listen to everybody tells us why we shouldn’t…. I’ve never had a negative thing happen in my life that didn’t turn out to be positive if I reacted favorably to it.” With such an optimistic outlook, it is easy to see why Holtz has been considered among the greatest speaking legends in America today. It’s not just on the football field, but the way he inspires America’s youth and the importance of getting an education and acquiring a skill. College, he acknowledges, is not for everyone. “I think that this country has made a mistake by getting everybody to believe that you have to go to college to have a joyous, productive life,” Holtz says. “The one thing we’ve done for the last 19 years at East Liverpool High, at my hometown, my wife’s hometown, we’re giving approximately $60,000 a year in scholarships to trade schools. I’m talking about automotive school, electrician school, welding schools, etc. If you get a career out of being able to have a skill or a talent, and you say, well, I’m not going to be president of the corporation, no, but I’ll tell you what. Life’s a trade-off.” Holtz gives an example. “I have, I think, 27 graduates from automotive school working for Bill’s Trucking Company, and let’s make sure that we remember this: That person can go to work, but he also can • OCTOBER 2017


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come home. He’s going to be in his children’s life. He’s going to be there with his family for important birthdays, etc.,” Holtz explains. “As a football coach, I can’t tell you the sacrifices I had to make, my family had to make, because the job entailed me traveling or doing a variety of different things and being gone from home. So you have a better family life if you get a profession, and that will also be a career. I think the more things we should encourage people ... look how many welders are needed today, how many skilled people — plumbers, electricians, etc.” Holtz is a doer — and, for him, those aren’t just words. When mills and potteries began closing in East Liverpool and more than half of the town was out of work, Holtz and his wife formed the Holtz Charitable Foundation, Inc. The 501(c)(3) organization sought to provide scholarships to trade schools for those impacted by the closings. “Yes, that’s one of the things that we do, is education, giving out scholarships to many schools — Notre Dame, Kent State, South Carolina, Arkansas, etc., but we feel that that area was so good to my wife and I, the leadership we got and are trying to give back,” Holtz explains. “Everybody says, ‘Well, I don’t have a future.’ Nothing could be further from the truth. It’s a choice you make, whether you have a future or not.” Holtz comes across as a man with a lot of faith and optimism, and hope about the future. “I think people need to look at the blessings that we have,” Holtz explains. “No. 1, we have pretty good health for the most part. But, No. 2, we’re in this country, and it’s a free country, although not as free as it used to be. But wherever you are, you’re going to be because of the choices you make.” Beyond the Gridiron Holtz, indeed, has had a successful career beyond coaching because of the choices he’s made. For instance, after leaving Notre Dame, he joined CBS

Sports’ College Football Today for two seasons as a sports analyst. Until 2014, he was a college football studio analyst on ESPN. He appeared on ESPNews, ESPN College GameDay programs, SportsCenter, and served as an onsite analyst for college football games. He is currently in his second year with SiriusXM Radio as a co-host for two sports programs; a golf show broadcast throughout the year entitled, “Holtz In One,” and two weekly college football shows during season. Yet his view of his career is really focused on family. Married to his wife, Beth, since July 22, 1961, Holtz and his wife are the parents of four children, grandparents to nine children. “My main job as a leader, the most successful job I’ve done for a leader, is my family,” Holtz says. “I can honestly say this. My family is the most invested thing I’ve done… I had four children. The youngest has been married 18 years; the oldest has been married 32. There’s never been a marital problem, employment problem, financial problem or drug problem in any of the four children’s marriages. And I have nine wonderful grandchildren, two have graduated from college, the two oldest, and three others are in college at the present time… “To me the most important thing is to have fun with whatever you do,” he advises. “I didn’t like doing TV being away from home. We had no teleprompters, no rehearsal. When they turned the red light on, I was going to have fun with what I do.” Holtz expects to have a good time at the MBA’s Annual Event on October 11 in Erie, as well. “When I speak, I don’t like to travel, but once I get there, I am going to enjoy Erie,” he says. “I’m going to enjoy the people, and I’m going to try and make it good. They’ll be glad that I showed up.” Given Holtz’s winning personality, there’s no doubt they will.

“Don’t tell your problems to people: 80 percent don’t care; and the other 20 percent are glad you have them.” — Lou Holtz • OCTOBER 2017


At Ease with People I Know


Alice DeGeorge, Owner, Presque Isle Printing Services, wanted to purchase a building for her growing business. Taking out a loan for a commercial property was initially a scary proposition. “Marquette really made us feel comfortable with such a big step. They took the time to make everything easy to understand and put us at ease. And, by working with a local bank, when I have questions I can talk to a person I know, who knows me and knows my business.”

Leonard R. Kolb, Owner, Glenwood Towers. Like any substantial investment purchase, Len Kolb expected the financing for Glenwood Towers to be complex and cumbersome. What Len experienced was something quite different. “We thought this purchase would require a large bank or working with more than one local bank. We found that Marquette could handle all our needs. Their process was like a well-oiled machine. Working with local people proved to be a friendly and uncomplicated experience.“

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Blair Learn, Owner of Phoenix Laser Solutions, needed a bank that valued his business. He wanted bankers who stayed with his account and made his company’s success a priority. “My former bank changed. It was clear their priorities and mine were not the same. It was time for a change. I feel like my business matters at Marquette. They proactively call me, and when I call them, I get the answers I need to keep my business growing.”

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Hoffman Industrial Company 1510 Irwin Drive Erie, PA 16505 814/452-2698

A Proud History of Providing Professional Rigging, Machinery Moving Services In business since 1846, Hoffman Industrial Co. has the unique distinction of being the oldest rigging and machinery moving company in continuous operation in the United States, as well as the oldest of any company on record in Erie, Pennsylvania. Hoffman’s earliest work was using horses to move barns and houses during the mid-19th century when new areas were being developed in the Erie area. As Hoffman’s expertise in the moving of structures grew during the 1900s, the Industrial Revolution and the World Wars led to a major increase in manufacturing plants and the need for industrial services. Hoffman expanded its area of expertise and began to serve industry by rigging, moving and installing major pieces of equipment. To put the start of Hoffman Industrial in perspective, the telephone wasn’t invented until 1876, the automobile until 1885, and the first college football game not played until 1892 (Rutgers vs. Princeton). In 1846, the American flag had only 28 stars. While Hoffman’s history is dated, its equipment is not. Hoffman Industrial recently invested in new equipment by recently purchasing a new 2017 Hoist 25/35 forklift and a Freightliner tractor.

Art Hammond is the president and owner of Hoffman Industrial Co.


and transport allows Hoffman to continue to competitively price projects. Over the past three years, Hoffman Industrial has added eight pieces of equipment to service its customers, including four material handling/ forklifts, two tractor/trailers/tilt-beds and two support vehicles. “With strict maintenance standards and continued investment in equipment, Hoffman Industrial prides itself on the reliability and presentation of its equipment,” says President Art Hammond. “Our modern, maintained equipment offers operators and customers maximum performance and safety on the job.” Hoffman invests in its people. In addition to investments in equipment Hoffman Industrial invests in training its workforce. The company goes above the mandatory OSHA training by requiring its workforce to enroll in a Qualified Rigger off-site, hands-on workshop. This also includes requiring employees to pass an independent certification exam offered by the Crane Institute of America Certification

program. Certifications are nationally accredited and meet and exceed current and pending OSHA requirements for crane operators and rigging personnel. Proud of its rich history and tradition, Hoffman has grown to become a premier rigging/ machinery moving company servicing the tristate area. With modern equipment, industry specific trained workforce and proper insurance credentials for its industry, Hoffman Industrial is ready for customers’ next rigging project. “We are approved vendors for Fortune 500 companies because we meet their strict safety standards and insurance requirements,” says Hammond. “Whether you are a small, medium or large company with single or multiple machine moves, located locally or out of state... . ‘Let Hoffman do your heavy lifting.’ ”

The Hoist FR 25/35 forklift is a versatile and innovative, 100-percent Made in the USA, forklift with key features that can’t be found in older model forklifts. The FR 25/35 has the capacity of 25,000-35,000 lbs. (11-16 tonnes). It has an innovative, extendable counterweight system and is compact enough to maneuver in confined and congested areas that other machines just can’t reach. The efficiency it offers in operation • OCTOBER 2017


Building Erie’s Future

Technology is changing the way we work and live. Although demand for next generation services at work and home have increased exponentially, legacy network providers have not kept pace with the needs of our region. That is why Velocity Network is building tomorrow’s network today – A local fiber optic network designed and built to deliver Internet service at Gigabit speeds, Enterprise Voice Over IP telephone solutions, and the latest in High Definition Television services.

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COMPANY COMPANY PROFILE PROFILE Tom and Chuck Reams Tom and Chuck Reams

Customized Customized Employee Employee Benefit Benefit Solutions Solutions Our Our business business is is helping helping your your business business Since 1991, C.H. Reams & Associates has Since 1991, C.H. to Reams & Associates has been dedicated providing independent, been dedicated to providing independent, objective and honest insurance services objective and honest insurance services to clients across the nation. As one of the to clients across the nation. As one of the leading insurance and employee benefits leading insurance and employee benefits administrators in northwest Pennsylvania, administrators in northwest Pennsylvania, the agency serves a diverse clientele the agency serves a diverse clientele ranging from small, local employers to ranging from small, local employers to large, multistate corporations. C.H. Reams large, multistate corporations. C.H. Reams specializes in designing, implementing specializes in designing, implementing and maintaining customized employee and maintaining customized employee benefit plans. In addition, they provide benefit plans. In addition, they unique administrative services provide that enable unique administrative services that plan enable customers to manage their benefit in customers to manage their benefit plan in the most cost-effective manner. the most cost-effective manner.

What Sets What Sets Us Us Apart? Apart? Unlike many other benefit administrators

Unlike manyoffer otherone benefit administrators who simply service for all groups, who simply offer one service for all groups, C.H. Reams & Associates understands that all C.H. Reams & Associates understands that all companies have different wants and desires companies have different wants and desires when building an effective benefits plan. Not when building an effective Not only will C.H. Reams consultbenefits on planplan. design, only will C.H. Reams consult on plan design, implementation and renewal services, but implementation renewal services, but they also provideand billing and customized they also provide billing and customized management reports. While other brokers management While other brokers help clients toreports. buy these products for inhelp clients to buy these products for inhouse use, C.H. Reams actually serves as an house use, C.H. Reams actually serves as an extension of their client’s human resources extension of their client’s human resources department. It’s a service that goes above department. It’s a service that goes above

and beyond and has proven much more and proven much more cost beyond effectiveand for has the companies they serve. cost effective for the companies they “Our systems are really what make thisserve. “Our reallyChuck what make this work,systems ” explainsare owner Reams. “We’ve work, ” explains owner Chuck Reams. “We’ve developed systems that make their lives developed systems that make their lives easier. They aren’t just hiring a broker, they are easier. They aren’t just hiring a broker, they are” also getting a benefits package administrator. also getting a benefits package administrator.”

Getting Getting the the Most Most from from Your Group Health Your Group Health Plan Plan

With a rapidly changing health care With a rapidly C.H. changing care environment, Reamshealth & Associates environment, C.H. Reams & Associates offers innovative strategies that empower offers innovative strategies empower employers to realize the fullthat potential of their employers to realize the full potential of their employee benefit dollars. In recent years, employee benefit dollars. In recent years, self-funded insurance plans have been on self-funded insurance plans have been on the rise among larger and even mid-sized the rise among larger and even mid-sized companies — allowing employers to not companies — allowing employers not only cut costs, but, in essence, helpto grow only cut costs, but, in essence, help grow their business. their business. As a third party administrator, C.H. Reams As third partyrun administrator, C.H. Reams canaeffectively your self-funded plan by can effectively run your self-funded plan by offering the following services: offering the following services: • Consolidated billing • Consolidated billing • Customized management reporting • Customized management reporting • Self-funding claims analysis • Self-funding claims analysis • Medical claims auditing • Medical claims auditing • Enrollment and eligibility services • Enrollment and eligibility services • Cobra FSA and HRA administration • Cobra FSA and HRA administration

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Fully Insured Health Plans Fully Insured Health Plans Self-Funded Health Plans Self-Funded Health Plans Dental Insurance Dental Insurance Vision Insurance Vision Insurance Life Insurance Life Insurance Disability Income Disability InsuranceIncome Insurance • Long-Term Care Insurance • Long-Term Care Insurance C.H. Reams & Associates is C.H. Reams & Associates pleased to offer samples isof pleased to offer samples their consolidated billingof their consolidated billing statements or management statements or management reports. Contact the office reports. the office for moreContact information. for more information.

C.H. Reams & Associates . 401 Cranberry Street, Suite 100, Erie, PA 16507 . (814) 453.4357 . www. C.H. Reams & Associates . 401 Cranberry Street, Suite 100, Erie, PA 16507 . (814) 453.4357 . www. • OCTOBER 2017


Strategic Business Advisors Our services begin with our Strategic Business Advisors (SBA), qualified industry specialists who focus on understanding your business issues and challenges, goals, initiatives, priorities, and requirements. Through an independent and objective perspective, our SBAs assess your situation, challenge thinking, explore opportunities, identify resources, and assist in the development of customized solutions and project management.

Erie and Warren (814) 923-3084

All About Manufacturing Northwest Industrial Resource Center is a not-for-profit organization that serves small and mid-sized manufacturers throughout northwest and north central Pennsylvania. Through a private and public partnership business model, NWIRC is driven by the impact our consulting and customized training solutions have on our client’s business, the manufacturing industry as a whole, and our regional economy. We help manufacturers achieve and sustain top and bottom-line growth through the implementation of next generation manufacturing strategies, world-class improvement methodologies and best practices, advanced manufacturing technologies, and customized workforce training and skill development programs.

Core Services Business Growth NWIRC provides proven, disciplined approaches to achieve profitable topline sales growth. Our services are specifically designed and scaled for small to mid-sized organizations with limited resources. Capabilities include defining value propositions, conducting market research, and identifying new account opportunities. We execute prospecting and outreach activities to generate qualified leads. For companies with proprietary technologies or processes, Technology-Driven Market Intelligence (TDMI) offers a systematic and comprehensive process to evaluate the product or service for potential applications, market viability, and business expansion.

Operational Excellence Through on-site implementation engagements and customized training, NWIRC helps

Ed Barthelmes companies improve day-to-day processes, implement standardized work, strengthen Crawford, Mercer, Venango, Forest, and Clarion

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Innovation Collaborative 1001 State Street, Suite 907 Erie, PA 16501 Phone: 814/490-5295 Email: Carl Nicolia is the chairman of Innovation Collaborative. President - PSNergy llc.

The Innovation Collaborative is an organization in Erie, Pennsylvania focused on raising awareness about the importance of entrepreneurship and innovation for the health of the regional economy. The nonprofit organization advocates for entrepreneurship as a major driver of economic growth.

Priority No. 1

In May 2014, findings and tactical recommendations from a state-funded comprehensive study were released. Experts found that in order to change our region’s collective future, for the better, the community’s leaders must work together, across the region, to focus on six strategic priority areas. Priority No. 1 is that we must act urgently to shift northwest Pennsylvania’s culture to one that is proactive and supportive of calculated risk-taking and entrepreneurship. The current culture, or collective mindset, is not up to par with similar sized communities and regions. “In order to be a thriving region again, we must, as a collective force, encourage, support and celebrate start-ups, calculated risk taking, innovations and all other entrepreneurial acting,” says Innovation Collaborative Chairman Carl Nicolia. “Changing the culture of a region is no easy task,” he continues. “It requires long- term, sustained messaging and other actions that drive the narrative. Since the findings were released, the Innovation Collaborative has been working diligently across the region to develop, catalyze, and partner with like-minded actors in support of this goal.”

Discovering an Entrepreneurial Mindset

A core principle of the Innovation Collaborative is that entrepreneurial thoughts and actions are vital to our region’s progress. Creating this collective entrepreneurial mindset is also key to creating a vibrant culture. What is an entrepreneurial mindset? Every person in the community isn’t going to be starting a business, are we? The quick answer is no. According to the Innovation Collaborative, “an entrepreneurial mindset is a tool that empowers the lives of individuals of all ages, walks of life and professions. It is a tool that teaches us that we

are not casualties of our current circumstances. We are empowered to see challenges as opportunities and to understand that we, alone, are responsible for becoming valuable to the world around us.”


“Entrepreneurially minded individuals and teams believe in their solutions enough to do whatever it takes to serve their solutions to their communities, families, employers and the world,” says Nicolia. “Having perseverance and grit and not being afraid to fail are the cornerstones of American progress.”

How Does It Fit Into The Big Picture For Erie?

Along with initiatives, such as Emerge 2040, Erie Refocused, the Erie Downtown Master Plan and Our West Bayfront, the Innovation Collaborative’s goal is to create a sustainable culture of entrepreneurship, innovation and collaboration. “We are working with others across the region to do the work,” says Nicolia. “We spread the word about the importance of entrepreneurial thinking and acting through our social media channels and strong partnerships with regional media.” Innovation Collaborative encourages and supports entrepreneurs at all socioeconomic levels. The organization has developed and now coordinates and facilitates the monthly meetups for entrepreneurs, the annual competition that LECOM and the universities’ students participate in, called the Collegiate Innovation Showcase, as well as the Ice House Leadership Training program and the annual Disrupt ErieTM Awards.

The Innovation Collaborative also serves in leadership roles with BlueTree Allied Angels, the Sam & Irene Black School of Business at Penn State Behrend, Athena Powerlink, Made in Erie Design training and the Innovation Erie Design Contest, as well as the Erie County Public Library’s Foundation Board. Innovation Collaborative supports all initiatives, events and organizations that align with or complement its mission, such as Ben Franklin Technology Partners, the universities and LECOM, the eCenter@LindenPointe, Junior Achievement, ACES, SCORE, SBDCs, TEDxErie and the Entrepreneurs Academy.

WA R D 2017 A


“Sustaining our work, our community’s work, is a vital key to ensuring that generations to come will enjoy a thriving northwest Pennsylvania!” says Nicolia. • OCTOBER 2017


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WE COULDN’T DO IT WITHOUT YOU! THANK YOU to the Erie community and friends from 41 states for supporting Erie Gives 2017. THANK YOU to 7,685 donors who made 18,400 donations raising $4,427,877 for 374 nonprofits!

THANK YOU to our 10 sponsors for a $315,000 prorated match. Erie Gives is a special project of The Erie Community Foundation, where we connect donors to causes they care about. To learn more, visit, or call us at 814-454-0843. Mark your calendar for Erie Gives 2018 Tuesday, August 14

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Logistics Plus Inc. 1406 Peach Street Erie, PA 16501 Toll-Free: 866.564.7587 Phone: 814.461.7600 Fax: 814.461.7635 Email:

Supporting Regional Growth for Over 20 Years Logistics Plus was founded in late 1996 and recently celebrated its 20th anniversary. The founder and CEO of the company, Jim Berlin, was given a one-year purchase order to manage all inbound freight transportation for GE Transportation. Berlin wanted his new logistics company to be radically different from most other transportation and logistics companies. He wanted the company to have a “passion” for the business and to go above and beyond the call of duty in helping customers be successful in all aspects of shipping and logistics, hence the “plus” in his company’s name. Today, Logistics Plus is enjoying unprecedented growth, with a global footprint comprising nearly 500 employees and more than $150 million in annual sales. Despite its global success, much of the action still takes place in Erie, Pennsylvania. Soon, nearly 200 employees will be supporting global operations from its historic Union Station headquarters, which it purchased and began renovating in 2003. Union Station is an iconic building that is being transformed into a high-tech global supply chain control tower for a number of the company’s largest clients (including GE, WeWork, and others).

Jim Berlin is the founder and chief executive officer of Logistics Plus.


As part of its strategy, Logistics Plus provided more than 16 experiencepacked internships this summer for local college students, and the company continues to permanently hire many young graduates and professionals that might otherwise leave the area. The company reports that its average employee age is now in the early 30-range. Working in a cool building (sitting on top of The Brewerie, no less), with a flexible work culture, and being located in downtown near a variety of attractions is undeniably appealing. Retaining local talent also helps Logistics Plus provide top-notch services to other companies located across the region where, as Jim puts it, “No customer is too big or too small.” Helping MBA Members Address the Challenge of Logistics Logistics Plus partnered with the MBA in early 2016 to ensure that world-class, affordable

logistics solutions were made available to members that need them. Logistics Plus can become an extension of a company’s logistics department — or sometimes they even become the logistics department. In doing so, companies can focus more time on making and selling great products knowing that the logistical side of things is in good hands. MBA members also benefit from additional discounts on most of the company’s services. “We really are world-class at what we do, as exemplified by our roster of customers — some of the top businesses in the world — all managed right here in northwestern PA,” says Berlin. “Thank you to the MBA and its members for their support, whether in the past or yet to come. We look forward to remaining a big part of the regional growth now and in the future.”

“We’ve actually enjoyed revenue growth almost every year, and we’ve been profitable EVERY year,” says Berlin. “Now we are experiencing a major growth surge and expect our business to grow another 50 percent this year! That kind of growth might be pretty normal in the early years of a business, but 20 years in, it’s pretty exciting.” A Cool, Global Company Based in Erie, PA “One of the great things about growth is that it allows us to create and keep good jobs within the community,” says Berlin. Erie companies have struggled to hire and hold on to younger employees who flee the region post-graduation for more attractive jobs elsewhere. “My goal is to provide a solid, interesting and fun place to work, to learn and to grow — we want brain gain not brain drain.” • OCTOBER 2017



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Plyler Entry Systems Erie Office 8850 Fry Road McKean, PA 16426 Phone: 814/476-7717 Toll-Free: 800/473-7329 Hadley Office 2357 Perry Highway Hadley, PA 16130 Phone: 724/253-3564 Toll-Free: 800/242-1512

Opening Doors with New Products and Capabilities “Our experience in overhead and hollow metal doors naturally prepared us for branching out into related products. But we had to let customers out there know that we had these capabilities, that we weren’t simply an overhead door company as our name suggested. So, we decided to expand our market position. Our new brand, Plyler Entry Systems, encompasses these additional products and services, particularly for our commercial customers.” With that, Jeff Plyler, CEO, explains his company’s recent name change and his goal to inform customers about the spectrum of products offered in addition to traditional overhead garage doors. Plyler Entry Systems was founded by Ernie Plyler, Jeff’s dad, who began his career working for a local commercial contractor and supply company. To supplement his income, Ernie installed residential doors as a sideline. In 1967, his sideline business had grown to the point that he went out on his own, and in 1978, Jeff, who had just graduated from school, joined him. A year later, the first employee was hired and a full-fledged overhead door installation and service operation was on its way. “In the early days after the school bus would drop me off after school, I’d hop in my dad’s truck and we worked together on jobs into the evening,” Jeff recalls. “At the outset, it was just Jeff Plyler is chief executive officer of Plyler Entry Systems in Erie and Hadley, Pennsylvania, and Overhead Door Company of Jamestown, New York.


my dad, Ernie. Then I joined him. Now, 50 years later, the third generation of our family has joined the company. Fifty years strong … it’s a satisfying feeling. And experience is one of the key factors in our ongoing success.”

Today, Plyler Entry Systems employs 53 people and has locations in Erie and Hadley, Pennsylvania. The company also owns Overhead Door Company of Jamestown, New York. Plyler’s residential business encompasses garage doors, entry doors, openers and accessories, retractable awnings and garage screen doors. The Hadley operation also carries windows and patio doors. The company has a substantial commercial business serving contractors, architects and manufacturers. Plyler Entry Systems carries a variety of products crafted by leading manufacturers such as Clopay, Cornell, Haas, Raynor, LiftMaster, Mesker, Stanley, Assa Abloy, and more. Also, the company has the largest truck fleet of any overhead door company in the region. Its field technicians have amassed thousands of customer acknowledgements for their courtesy, efficiency and expertise. Plyler Entry Systems is a member of the Builders Association of Northwestern Pennsylvania and the International Door Association, organizations that ensure quality commitment standards, ethical business practices, and overall professionalism among its members. In addition to garage doors, openers and accessories, the company’s commercial products include overhead sectional and coiling steel doors, high-speed and strip doors, commercial gate operators, loading dock levelers, vehicle restraints, hollow metal doors and frames, and folding partitions and room separators. Jeff Plyler attributes the company’s expansion into diverse products as a result of continuing employee education

and support. “Our installers are a highly skilled and experienced group, and are supported by ongoing training in new technologies. Our emphasis is on resources, expertise, compliance and integrity, as well as strict adherence to safety and installation requirements.” Plyler Entry Systems also installs and repairs Division 10 products, such as toilet partitions, washroom accessories, roof hatches, floor doors, access panels, lockers, and other items defined by the Construction Specifications Institute’s (CSI) MasterFormat. “If it opens and closes, we can install and repair it,” says Jeff. Plyler Entry Systems will leverage its new brand via marketing strategies, such as a new website and messages designed to inform customers about its growing capabilities. “We’ve come a long way since the days when my dad would pick me up after school and we worked together installing garage doors,” says Jeff. “But the principle of doing a good job, of treating the customer with courtesy and respect … these things don’t change. We have a new brand to go along with our new products, but still put the family name on everything we do.” • OCTOBER 2017


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A CELEBRATION OF INNOVATION, TECHNICAL EDUCATION Combine the energy of a rock concert and the cool robotics at a tech expo, and one can easily see why Manufacturing Day (MFG Day) has quickly become one of the most exciting educational days for students and employers in northwest Pennsylvania. For one day, each October, more than 2,000 students, business owners, educators and community leaders descend on the Bayfront Convention Center in Erie for the annual celebration designed to highlight the innovation and technology advancements in modern manufacturing and inspire the next generation of manufacturers.

The October 11, 2017 event, which is hosted by the Manufacturer & Business Association (MBA), along with the Erie Regional Chamber & Growth Partnership, Career Street, Advanced Diversified Manufacturing Industry Partnership and Northwestern PA National Tooling and Machining Association, as well as dozens of sponsors, shows, in a coordinated effort, what manufacturing is and showcases the many opportunities and advances being made in the industry. The goal of the event is to empower manufacturers and educate students in a fun-filled, cutting-edge way. “MFG Day is really at the center of the Manufacturer & Business Association,” explains Harry Eighmy, chairman of the Manufacturer & Business Association Board of Governors and chief operating officer at American Turned Products, a midsize, precision machining manufacturer with facilities in Erie and Fairview, Pennsylvania. “We may have changed our name to the Manufacturer & Business Association, but it all started with the manufacturing. It’s our backbone if you will. Through the MBA, MFG Day is about getting young people involved with industry and exposing them to the technology and training that has been developed from where we were 30, 40, 50 years ago.” Skills Gap Manufacturing Day also has a greater purpose: to confront the growing skills gap and need for skilled workers. Over the next decade, experts estimate that nearly 3.5 million manufacturing jobs will likely be needed, and 2 million are expected to go unfilled due to the growing skills gap. Moreover, according to a recent report, 80 percent of manufacturers report a moderate or serious shortage of qualified applicants for skilled and highly-skilled production positions. And the vast majority of these manufacturing firms are quite small. In 2014, there were 251,901 firms in the manufacturing sector, with all but 3,749 firms considered to be small (i.e., having fewer than 500 employees). In

fact, three-quarters of these firms have fewer than 20 employees. “We all know that manufacturing jobs are the best-paying jobs,” says Eighmy. “If you look at other companies that are our size, the longevity of being able to stay in manufacturing with these smaller companies presents a great opportunity.” Indeed, manufacturing offers a host of careers from which to choose. In addition to technical and engineering careers, manufacturing supports numerous job opportunities in the areas of HR, financial and accounting, marketing and communications, and impacts other industries from retail and banking to health care and education. “Just look at employment service-type companies we go through,” explains Eighmy. “We use plate services-type organizations that support our employment needs. We hire people full time. I mean, there are so many things that it supports.” Locco Awards A Recognition of Technical and Academic Excellence For students participating in Manufacturing Day, seeing really is believing — believing that their futures can be bright with a career in manufacturing. In fact, one of the most highly anticipated events during Manufacturing Day is the Manufacturer & Business Association’s Patrick R. Locco Scholarship Awards presentation, where each of the winners is recognized on stage before thousands of their peers. In addition, a $1,000 scholarship is awarded to each of the winners to assist them in future academic endeavors, and their names are inscribed on plaques prominently displayed at their respective high schools. “It really makes the kids feel special for what they have accomplished,” says Eighmy. “And, it goes without saying, that the Locco Scholarship Awards are very special.”

The awards, which were renamed from the Golden Watch Awards to the Patrick R. Locco, in honor of the late MBA vice president, were created by the Association to recognize outstanding high school students who distinguish themselves in pursuit of technical and academic excellence. Students must be nominated by a teacher to be considered. Each school narrows the nominees to their top five candidates. This year, those students include: Wesley McCray, Caleb Mitulski and Matthew Manglona from Corry Area Career & Technical School; Isaac Whistler, Dominic Steige, Katelyn DeArment, Paige Hazen and Dakota Price from Crawford County Career & Technical Center; Spencer Ross, Austin Shumate, Bryanna Slater, Jonah Close and Kyle Heliker from Erie County Technical School; Chanci Dovishaw, Joshua Dean, Kirin Bean and Olena Omelchenko from Erie High School (formerly Central Career and Technical School); and, Braxston Cataldi, Jacob McKelvey and Robert McMurdy from Mercer County Career Center. To determine the winners, the nominees are interviewed by local businesspeople, many of whom have given countless hours and years of service to the scholarship program. It’s about “having the opportunity to get to know these award candidates, better understand their experiences and goals, and to encourage them to continue to excel in all their endeavors,” says Jim Ohrn, chief financial officer at Custom Engineering in Erie, who has volunteered as a judge for the Locco Awards for the past five years. “Each year, I leave this interview process amazed at the maturity and skill level of the students, as well as their passion for future opportunities that await them in the manufacturing world.” • OCTOBER 2017


Ohrn also had the great fortune to know and work with Pat Locco in the past. “I was aware of his commitment to the furtherance of technical skills for the youth of this region,” he notes. “I shared this commitment and wanted to be a part of the effort to recognize students who have excelled in this area.” John Elmer of George J. Howe Company in Grove City, who became a judge for the first time this year, eagerly accepted the invitation to participate. “The program encourages young people to pursue careers in trades using handson skills that are important and valuable and have, I believe, been too long overlooked by our educational system and our culture as a whole,” he says. “The MBA is and has taken a lead in correcting that oversight, so when I was asked to participate, I was pleased to do so.” The opportunity to serve as a judge also gave Elmer a unique perspective. “Getting to meet these excellent candidates and hear their enthusiasm for what they do, what they are learning, and to see the obvious appreciation and respect they hold for those who are teaching them to apply and develop their gifts was a great experience for me,” he says. A Bright Future Both Orhn and Elmer believe that the awards will continue to highlight the importance of innovation and technical education in America today.

2017 Patrick R. Locco Scholarship Award Nominees

The Patrick R. Locco Scholarship Award winners will be announced at Manufacturing Day on October 11, 2017, at the Bayfront Convention Center in Erie. These outstanding high school students distinguish themselves for their pursuit of technical and academic excellence. Nominees from the five area schools include: Corry Area Career and Technical School Wesley McCray, Caleb Mitulski and Matthew Manglona

Crawford County Career and Technical Center Isaac Whistler, Dominic Steige, Katelyn DeArment, Paige Hazen and Dakota Price

Erie County Technical School Spencer Ross, Austin Shumate, Bryanna Slater, Jonah Close and Kyle Heliker

Says Ohrn, “Manufacturing businesses are the backbone of the local economy, and the need for skilled workers that are willing to adapt to changes and overcome challenges will continue well into the future. Encouraging these students and recognizing them for their achievements is so important as they plan for their future.” Adds Elmer, “I believe that, we in America, are rapidly losing skilled tradespeople, our appreciation for them, as well as for what they contribute to our well-being as a country and a culture. Programs such as this are designed to reverse or at least slow that loss,” he says. “These awards are an encouragement to young people to pursue those skilled trades and, as such, I believe are a benefit to them, their families and to our country.”

Erie High School (formerly the Central Career and Technical School) Chanci Dovishaw, Joshua Dean, Kirin Bean and Olena Omelchenko

OBER 5, 2016 Eighmy sees Manufacturing Day — and highlights, such as the Locco Awards — as a value resource for both industry and the region. “Manufacturing Day in Erie County has been great,” he says. “I think it’s going to continue to grow by leaps and bounds in terms of participation; and one of those main reasons is really the Manufacturing & Business Association and what it has been able to do to promote it as a major celebration.”

Mercer County Career Center Braxston Cataldi, Jacob McKelvey and Robert McMurdy

For more information, visit • OCTOBER 2017


OCTOBER 5, 2016

MANUFACTURING DAY SUPPORTERS AINSWORTH PET NUTRITION Address: 18746 Mill Street Meadville, PA 16335 Phone: 1-800-219-2558 Website: A fifth generation, primarily family-owned and operated pet food manufacturing company.

GANNON UNIVERSITY Address: 109 University Sq. Erie, PA 16541 Phone: 814/871-7407 Website: Private, co-educational Catholic university offering associate’s, bachelor’s, master’s, and doctoral degrees and certificates.

AMERICAN TURNED PRODUCTS Address: 7626 Klier Drive Fairview, PA 16415 Phone: 814/474-4200 Website: Specializes in contract precision machining of high-volume complex parts for the automotive industry.

LORD CORPORATION Address: 2455 Robison Road West Erie, PA 16509 Phone: 814/868-3180 Website: A diversified technology and manufacturing company developing highly reliable adhesives, coatings, motion management devices, and sensing technologies that significantly reduce risk and improve product performance. For more than 90 years, LORD Corporation has worked in collaboration with its customers to provide innovative aerospace, defense, automotive and industrial solutions.

ERIE PRESS SYSTEMS Address: 1253 West 12th Street, P.O. Box 4061 Erie, PA 16512 Phone: 814/455-3941 Website: Manufactures custom hydraulic and mechanical presses for forging, extrusion, stretch forming , compaction and metal forming. ERIE REGIONAL MANUFACTURER PARTNERSHIP (ERMP) Phone: 330/953-7392 Email: Website: The ERMP’s mission and vision is to develop highly trained, skilled, and credentialed prospects for employment. Increasing manufacturer’s ability to meet employment skills needed today and in the future. INDUSTRIAL SALES & MANUFACTURING Address: 2909 West 12th Street Erie, PA 16505 Phone: 814/833-9876 Website: Quality contract machining, fabrication and assembly for OEMS since 1967.



INTEK SYSTEMS Address: 176 Thorn Hill Road Warrendale, PA 15086 Phone: 724/776-5669 Website: Offers customers a place for application assistance and purchase of the latest in automation technology.

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MATRIC GROUP Address: 2099 Hill City Road Seneca, PA 16346 Phone: 814/677-0716 Website: Provides electronic contract manufacturing services, contract design, cable and electro-mechanical assemblies.

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MACDONALD ILLIG JONES & BRITTON Address: 100 State Street, Suite 700 Erie, PA 16507 Phone: 814/870-7600 Website: MacDonald Illig provides legal counsel to manufacturing and business clients. JOSEPH MCCORMICK CONSTRUCTION CO., INC. Address: 3340 Pearl Avenue Erie, PA 16510 Phone: 814/899-3111 Website: Family owned heavy highway construction company specializing in asphalt paving, excavation, site development, demolition and sanitary/storm sewer installation work for various state, county, city municipalities, commercial developments and local companies throughout Erie County. MCINNES ROLLED RINGS Address: 1533 East 12th Street Erie, PA 16511 Phone: 814/459-4495 Website: Manufactures seamless rolled ring forgings in carbon, alloy and stainless steel.

American manufacturing is centraloftomodern our economic strengthmeant and a to driver of innovation. Most recently, these manufacturers Manufacturing Day is a celebration manufacturing inspire the next generation of manufacturers. The 2017 annual contributedset $2.17 to the U.S.Wednesday, economy and employed million workers in theCenter United Yet, the next decade, celebration, for 8trillion a.m. to 1 p.m., October 11, at 12.3 the Bayfront Convention inStates. Erie, will be over a spectacular event. This experts say nearly 3.5 milliontomanufacturing jobs will likely be needed andand 2 million are expected go unfilled due to more the skills year’s celebration is expected draw more than 2,000 educators, students community leaders,toand will showcase than 80 gap. Toas show people the of manufacturing our economy and the incredible technology and advancements exhibits, wellyoung as programs andimportance demonstrations designed for to participants to experience innovative manufacturing technology in a in industry today, the fourth annual Erie you Manufacturing Day – one of thesupporters largest manufacturing celebrations in America – will be hands-on, interactive environment. Thank to all the Manufacturer Day for their support! held from 8 a.m. to 1 p.m. Wednesday, October 5, at the Bayfront Convention Center. In conjunction with TechFest, the event is presented by the Manufacturer & Business Association, Erie Regional Chamber and Growth Partnership, National Tooling and

MICRO MOLD CO., INC. Address: 4820 Pittsburgh Avenue Erie, PA 16509 Phone: 814/838-3404 Website: Provides custom mold design and fabrication services along with plastics engineering support services to the medical device and electronics industries.

PLASTIKOS, INC. Address: 8165 Hawthorne Drive Erie, PA 16509 Phone: 814/868-1656 Website: Provides custom precision injection molding services along with plastics engineering support services to the medical and electronics industries.

NATIONAL FUEL GAS DISTRIBUTION CORPORATION Address: 1100 State Street Erie, PA 16501 Phone: 814/871-8200 Website: A public utility providing natural gas service to more than 740,000 customers through a local distribution system in western New York and northwestern Pennsylvania.

REDDOG INDUSTRIES, INC. Address: 2012 East 33rd Street Erie, PA 16510 Phone: 814/898-4321 Website: Manufacturing capabilities include design & manufacturing of highpressure plastic injection molds; aluminum & zinc die-cast dies and specialized machining.

NORTHWEST BANK Address: 800 State Street Erie, PA 16501 Phone: 814/461-6900 Website: Experts in all business banking products.

REHRIG PACIFIC COMPANY Address: 1738 West 20th Street Erie, PA 16502 Phone: 814/455-8023 Website: Manufactures recycle bins, milk crates, and dairy crates, to name a few.

NORTHWESTERN PA CHAPTER OF THE NATIONAL TOOLING AND MACHINING ASSOCIATION Address: P.O. Box 203 Meadville, PA 16335 Phone: 814/720-0094 Website: NWPA NTMA is a trade association focused on promoting the advancement of excellence in precision custom manufacturing through cooperation between members, educators, associated organizations, and government in the regions served.

RIDG-U-RAK, INC. Address: 120 South Lake Street North East, PA 16428 Phone: 814/725-8751 Website: Designs and manufactures a full array of storage rack solutions. WELDERS SUPPLY COMPANY Address: 1628 Cascade Street Erie, PA 16502 Phone: 814/454-1563 Website: Northwestern Pennsylvania and western New York’s leader in the supply of medical, industrial gasses and welding supplies to the manufacturing, construction, health care and laboratory industries.

PENN STATE ERIE, THE BEHREND COLLEGE Address: 4701 College Drive Erie, PA 16563 Phone: 814/898-6000 Website: Penn State Behrend offers more than 40 degrees at the bachelor’s, master’s and associate degree levels; a range of minors and certificates; education and training programs for business, industry, and community organizations; and numerous outreach programs for area youth and adults.

WIDGET FINANCIAL Address: 2154 East Lake Road Erie, PA 16511 Phone: 814/456-6231 Website: A not-for-profit credit union - geared to enrich lives throughout the Erie region.

PHB INCORPORATED Address: 7900 West Ridge Road Fairview, PA 16415 Phone: 814/474-5511 Website: Manufacturing capabilities include zinc die casting, aluminum die casting, machining, plastic and rubber molding, tool & die, injection molding and product assembly. • OCTOBER 2017


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Teamwork Matters at Every Level “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” These words, spoken by American industrialist Andrew Carnegie, ring true, especially today and especially here at the Manufacturer & Business Association (MBA). As we celebrate the Association’s 112th year of service to the tri-state business community, our mission is, and continues to be, to help businesses succeed.

“We believe confidently that each one of us, working together, in a collaborative spirit, is working toward that common goal.”

OCTOBER 2017 •

At the MBA, our commitment requires teamwork at every level of the organization, from our professional staff and senior management to the Board of Governors, so that we can deliver the value-added services you, our member companies, want and deserve. We believe confidently that each one of us, working together, in a collaborative spirit, is working toward that common goal. For me, personally, it has been an honor to be a member of the MBA’s Board of Governors. Thank you for allowing me to serve as your chairman over the past year and know that I look forward to what we can accomplish in the year ahead. I am very confident that new MBA President and CEO John Krahe and Board Chairman Harry Eighmy, chief operating officer at American Turned Products, will continue to drive this spirit of teamwork because of their leadership experience and because they are surrounded by a great team in my fellow Executive Committee members — Vice Chairman Mark Rose of LORD Corporation; Treasurer Greg Sbrocco of GE Transportation; Secretary Mike Mankosa of Eriez Magnetics; and, Ex-Officio Scott Bonnell of Bonnell’s Collision Center — as well as Board members: Andrew Foyle of H&H Machined Products Co.; Steve Jones of Ron Jones Hardwood Sales, Inc.; Phil Katen of Plastikos Inc.; C. Bruce Kern II of Curtze Food Service; and Mike Weber of Smith Provision Company, Inc. I also want to congratulate and welcome the newest members of the Board — Jim Greenleaf of Greenleaf Corporation and Mark Raimy of Welders Supply Company. Their backgrounds and wealth of experience in business and industry are huge assets to us, and I am excited about what potential and ideas they will bring. I sincerely believe that the essence of a great team is a common commitment to a common goal — and, at the Manufacturer & Business Association, that is continuing to build and foster an Association that has programs and services that will help you, our members, thrive and compete for years to come. Right now is game time. We’re ready. We’re set. Let’s go! Sincerely,

Don Hester, Immediate Past Chairman of MBA Board of Governors and President and CEO of MAJR Products

Executive Committee

Chairman Harry Eighmy, Chief Operating Officer American Turned Products

Vice Chairman Mark Rose, Director of Aerospace, Operations & Supply Chain LORD Corporation

Treasurer Greg Sbrocco, General Manager, Global Supply Chain - Services GE Transportation

Secretary Mike Mankosa, Executive Vice President – Global Technology Eriez Magnetics

Nonmanufacturing Rep Scott Bonnell, Owner Bonnell’s Collision Center

Bruce Kern II, President Curtze Food Service

Mike Weber, Chairman Smith Provision Company, Inc

Steve Jones, President Ron Jones Hardwood Sales, Inc.

Immediate Past Chairman Donald Hester, President and Chief Executive Officer MAJR Products Corporation

Board Members

Andrew Foyle, President H&H Machined Products Co.

Phil Katen, President and General Manager Plastikos, Inc.

New Board Members

Jim Greenleaf, President and Chief Executive Officer Greenleaf Corporation

Mark Raimy, Chief Executive Officer Welders Supply Company • OCTOBER 2017



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HR for SMALL BIZ PACKAGE For too many small businesses, the burden of compliance requirements against threats of regulatory fines, potential liability and costly litigation is overwhelming. The MBA’s HR for SMALL BIZ package is perfect for small companies (10 - 49) with limited HR personnel, resources and expertise. For a minimal monthly fee, you’ll have complete access to our highly trained team of certified HR professionals dedicated to your business. We’ll start by assessing your regulatory needs, examine all HR critical areas, and develop an action plan to get your organization current and compliant with all employment laws and regulations. Best of all, our HR for SMALL BIZ package includes complete access to certified HR team members, both onsite and off, to address any issues that arise at any time.

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LOCAL LEADERS REMEMBERED FOR CONTRIBUTIONS, SERVICE The Manufacturer & Business Association (MBA) will recognize the contributions of three business leaders who passed away in the last year, during its 112th Annual Event on October 11 at the Bayfront Convention Center in Erie. The recognition will honor the memories of Mark Kulyk, Chris Rodgers and Jim LeCorchick. “Each one of these men were remarkable people who led by action and example,” said MBA President and Chief Executive Officer John Krahe. “We are grateful for their contributions to their organizations and the communities in which they lived.” Kulyk, 60, who passed away November 25 after a courageous battle with cancer, was a past president of Rogers Brothers Corporation in Albion, Pennsylvania, and served the Association as chairman and Board member. He was born April 9, 1956, and graduated from Northwestern High School and attended the University of Notre Dame, where he met his wife, Joyce. Kulyk had strong ties to Notre Dame where he was a trumpet player in the college’s marching band and, since 1995, was a leader of the Band Alumni of Notre Dame and the Marching Band Alumni Reunion weekends. After graduating in 1978 from Notre Dame’s Program of Liberal Studies, Kulyk attained his master’s degree in Adult Development and Aging from the University of Chicago. He eventually returned to Notre Dame and completed a second master’s in psychological counseling. Kulyk was employed by Catholic Charities of the Diocese of Arlington before joining the family business, Rogers Brothers. In his 30 years at the company, he held various positions in human resources and marketing, as plant production manager, as well as sales manager. He served as president of Rogers from 2004 until his retirement in 2013. During his time as president, Kulyk served on the board of directors of the Truck Trailer Manufacturing Association and as chairman of the Board in 2010. In 2007, he was appointed by the U.S. Secretary of Commerce to the Western Pennsylvania District Export Council. He also served proudly on the MBA’s Board of Governors and was chairman in 2010 when he introduced former President George W. Bush at the Association’s Annual Event. “He served the Association with great distinction as one of the ‘best’ chairman in our organization’s history,” said former Association President and CEO Ralph Pontillo. “He was a good and loyal friend to all who knew him… the business community lost one of its greatest examples of the true American entrepreneur.” In addition to his work at Burton Funeral Home following his retirement, Kulyk was actively involved in the community, serving on groups including the Visiting Nurse Association of Erie County; Catholic Charities of the Diocese of Erie; Villa Maria Academy; and as a charter board member of The Catholic Foundation of the Diocese of Erie. He is survived by his wife, Joyce, his sons, Anthony and Nathaniel, daughter-in-law Melissa and grandsons Ricky and Timothy. Erie Airport chief, Chris Rodgers, age 49, of Erie, passed away on November 2, 2016, after a four-year battle with cancer. He was born in Rutland, Vermont, on February 22, 1967. He graduated from Proctor High School in 1985 and attended Champlain College. Rodgers began his aviation career shortly after graduating high school, starting out as a baggage handler with People Express Airlines in Burlington, Vermont. After being hired by USAirways in 1987, he rose through the ranks, relocating to Rhode Island, Long Island, Pittsburgh and, finally, as station manager in 1999 in Erie. He was then hired at the Erie International Airport at Tom Ridge Field in February 2002 and became the airport director in 2008. Rodgers was a strong advocate in the construction of the airport’s multimillion-dollar runway extension in 2012. According to a memorial displayed at the airport in his honor, “With diligence and dedication, he managed completion of the 1,920 foot Runway Improvement and positioned the airport as a fiscally sound community asset. His goal was to establish the airport as a ‘World Class Facility.’ Chris was a man of strength and integrity…”


OCTOBER 2017 •

He served on many local boards, including: Visit Erie, the Economic Development Corporation, Erie Metropolitan Planning Organization, and PA Bureau of Aviation’s Air Service Development Committee. He also was very active in many Boy Scout activities. Rodgers is survived by his wife, Ann, and two sons, Liam and Layne. Well-known Erie radio personality and sports commentator James LeCorchick passed away unexpectedly on October 13, 2016. He was 69. A lifelong resident of Erie, he was born on June 2, 1947 and attended Cathedral Prep. According to his obituary, “he was fortunate to have a long career covering his greatest passion: Erie sports.” LeCorchick got his start as the sports editor for The Lake Shore Visitor and worked as a sports writer for the Erie Times-News before moving on to a radio broadcasting career in the 1970s that spanned five decades. Most recently, he was a well-known commentator for WJET-AM-1400 and WFNN-AM-1330, discussing sports and local issues, in addition to play-by-play and color commentary for college and high school football and basketball games, predominantly Cathedral Prep and Gannon University. When he wasn’t attending or covering a local game, he was cheering on his much loved Notre Dame Fighting Irish, among other area professional sports teams. Michael Malpiedi, general manager of Connoisseur Media, LLC, expressed the impact that LeCorchick had on the community. “Jimmy’s importance to the radio landscape in Erie is hard to put into words. It’s not because he did a lot of show prep or research on industry developments that made him an icon, it’s because of his connection to the community on so many different levels,” Malpiedi said. “He was a huge supporter of area sports and deeply interested in Erie history as it pertained to his time and experiences in the community. To use Jimmy-isms, his on-air presence was ‘Tre-e-e-mendous’ and his stories got most of Erie all ‘Fired Up.’ Jimmy was definitely one of Erie’s most notable sports legends and, quite possibly, its biggest fan. It is hard to walk by the JetRadio 1400 or 1330 The Fan studios without still seeing him behind the mic with a newspaper in his hand and Gypsy by his side!” LeCorchick is survived by two children and their spouses, Lindsay and Luke Jensen and Jeff and Lisa LeCorchick, and grandchildren Lilly Anna and Lincoln James. • OCTOBER 2017


Erie businesses have the power to shape tomorrow.

We’re here to help. Now is the time to invest in your community and show you CARE (Care About Revitalizing Erie). Join us as we continue to invest in our city, our people and our future prosperity. Together, we can create a vibrant, welcoming downtown community that will help ensure vital economic growth for years to come.

To get involved, please visit today.


OCTOBER 2017 •

For over 35 years, Lillis, McKibben, Bongiovanni & Co. has employers big and small in Northwestern Pennsylvania, Western New York, and Northeastern Ohio. As one of the largest providers in the area, our experienced Plan strategically aligned with your company’s goals Please contact us today to see why Lillis, McKibben, Bongiovanni & Co.

100 State Street, Suite 510, Erie, PA 16507

(814) 452-4085 (800) 897-9368 • OCTOBER 2017




THE MANUFACTURER & BUSINESS ASSOCIATION HAS THE EXPERTISE, KNOWLEDGE AND RESOURCES EMPLOYERS NEED Executive Staff The Manufacturer & Business Association (MBA) is a not-for-profit employers’ association that helps employers face challenges by delivering services that lower the cost of doing business, ease the burden of compliance and increase productivity for its members. The Association, which has supported the business community since it was founded in Erie, Pennsylvania in 1905, accomplishes its mission by providing members exclusive, value-added services and programs. These resources help MBA members with their day-to-day operations, develop their employees’ skill sets, lower their insurance costs, reduce energy costs and keep current with legislation. “MBA membership is a sound investment,” explains MBA President and CEO John Krahe. “It gives organizations direct access to a diverse group of free and discounted services — all designed to help your business succeed.”

John Krahe, President and Chief Executive Officer

Brad Phillips, Vice President and Chief Financial Officer

Lori Joint, Vice President

Tammy Lamary-Toman, JD, PHR, SHRM-CP Vice President/Employment Counsel

In fact, MBA members have a team of more than 30 employees who work for them at regional locations in Erie and Harrisburg. MBA membership includes legal and HR consulting, professional development and computer training, insurance and employee benefit products, conference center facilities, payroll services, government affairs support, networking and legislative affairs support services, as well as the MBA’s low-cost energy program, EnergyAdvisors. In addition, through its partnership with Logistics Plus, the MBA offers affordable and reliable transportation and logistics service — just like having an in-house logistics department on your side. Whether your needs are in the area of insurance, human resources, training or government affairs, the MBA’s professional team has the knowledge, expertise and resources that employers need. Take a look!

Business Magazine …

The Business Magazine, the region’s only business-to-business publication, covers the most compelling HR, legal and legislative issues facing employers. Our readership of 15,000 includes CEOs, business owners and top executives throughout Pennsylvania, northeast Ohio and western New York. The monthly magazine features articles on regional businesses, legislative updates, critical HR information, health and safety issues, executive Q&A, legal advice, local business news and much more. Readers also will find the Business Magazine online at and daily updates on the MBA’s Facebook, Twitter and LinkedIn pages.

Computer and Professional Development Training …

As a leader in professional development programs for 25 years, the MBA’s expert trainers deliver the knowledge and skills that employers need to compete in today’s business world in an interactive, engaging class environment that delivers the skills and tools to improve performance and help your organization compete more effectively. The Association offers half- and full-day classes, onsite and regional training, as well as one-on-one customized coaching in classes that include Certified Supervisory Skills, Leadership for Team Leaders, Food Safety Certification, Marketing and Communication Certification Series, HR Essential Certification, PHR/SPHR Certification, Lean Operations Champion Training, Six Sigma Green Belt Certification and Implementation, Supervisory Safety Skills Series and much more.


OCTOBER 2017 •

Administration and Finance

Laurie Mattis, Director

Ann Miaczynski, Administrative Specialist

Dianne Wodarski, Administrative Specialist

Bea Blenner, Assistant Controller

Christine DiLuzio, Accounts Receivable Specialist

Terry Nunez, Administrative Specialist

Pam Durst, Receptionist

Business Magazine, Communications and Marketing

Karen Torres, Executive Editor and Senior Writer

David Thornburg, Account Executive

Casey Naylon, Web Administrator

Christine DeSantis, Graphic Designer

Tammy Polanski, Director of Marketing

Computer and Professional Development Training

Patty Welther, Manager of Member Engagement

Amy Reszkowski, Lisa DeFilippo, Manager of IT Systems and Services Training Specialist

Tracy Daggett, PHR Training Specialist • OCTOBER 2017


Here for you.

HR/Legal Hotline: We’ve answered 1,685 hotline calls for members — providing more than $60,000 in HR/ Legal support at no charge.

Professional Training:

We’ve educated 2,500 participants through 225 programs held throughout the MBA’s membership area and onsite.

Certified Supervisory Skills: As a valued MBA member — you join 3,000 companies across Pennsylvania and beyond who enjoy access to numerous free and deeply discounted services created to bolster your bottom line, improve productivity and ease the burden of compliance. Whether we’re training a new supervisor on the “people management” skills their job requires; teaching an employee how to get the most out of Excel; providing legal advice on a new workplace policy; or, customizing a benefit package that attracts and retains the best people — our team of 30 business professionals is here for you! Thank you for the confidence you have placed with us to

We’ve graduated 10,000 supervisors over a 25-year period through this leading employer-required program — giving them the skills to get the job done right.

Energy Advisors:

We’ve advised 385 members and managed 200 million kWh of electricity through our trusted energy advisory program.

Government Affairs:

We’ve kept 2,538 subscribers up to speed on state and federal legislative issues through the MBA’s various legislative publications.

Business Magazine: We’ve

informed and influenced more than 15,000 decision makers every month.

assist you in your business and community interests.

Conference Center:

814/833-3200 • 800/815-2660 •

We’ve hosted more than 18,000 guests at a variety of meetings, events and functions each year.

Conference Center Employees also can keep current with their computer skills with the MBA’s comprehensive computer training, offered these ways — hands-on full-day or onsite training. Instruction is delivered in a “learn it today, use it tomorrow” approach, including classes such as Excel (Levels I, II and III), Access (Levels I, II and III), Word (Levels I and II) QuickBooks Pro, PowerPoint and the MBA’s Computer Software Specialist Certification.

Conference Center …

Breakfast meetings. Lunch seminars. Dinner Norm Zymm, Karen Learn, Sarah Vincent, presentations. Cocktail receptions. Boardroom Director Assistant Director Coordinator meetings. Client conferences. Holiday parties. The MBA’s Conference Center offers members exceptional meeting space for all types of events without a premium price. Staffed by our courteous professional team, our modern, state-of-the-art Conference Center’s meeting rooms are designed for groups of two to 250 people. The Conference Center features amphitheaters, an executive board room, multimedia amenities, onsite technical support, complimentary high-speed Internet, secure open parking, flexible catering options, a Business Center, lounge areas, all-inclusive pricing and even fresh-baked cookies in the afternoon. The Conference Center also provides a 100-percent guarantee: “We are so confident that you will be pleased with our facility and service that we guarantee your satisfaction or you don’t pay for the meeting.” .

Employee Benefits and Insurance …

The MBA Insurance Agency’s licensed agents offer employers personalized attention and guidance to navigate the confusing health insurance arena. Our agents work with the industry’s leading insurance carriers to offer members a wide range of premium insurance plans and coverage options at the lowest rates available. MBA members also enjoy exlcusive plans and discounted rates on a variety of ancillary products – Delta Dental, Aetna Life and Disability, Vision, Worker’s Compensation and Long Term Care Insurance. We are available to assist members with HRA, HSA and FSA Guidance, ACA Compliance, Self-Insurance and Alternative Funding Plans, as well as answer insurance-related questions.

Do You Know Where You Can Get Startup Funding... Even If You Don’t Have Collateral? Ben Franklin Technology Partners and the Erie County Gaming Revenue Authority (ECGRA) are “Re-Igniting” the Erie Innovation Fund, a $1 million pool of investment capital for our own Erie County tech-startups and small manufacturers.

WE INVEST IN INNOVATION Contact Ben Franklin’s Erie office at 898-6650. • OCTOBER 2017


CMIT Blur Ad Woman-owned business_7.25x4.25_April 2017_white_PRINT.pdf



12:06 PM


• Flat rate support programs • Data backup and business continuity services • Security and compliance services • Help Desk and network administration • Cloud computing and mobile device management

Bringing Erie the benefits of a locally owned company backed by the technical resources of 150 offices nationwide.


OCTOBER 2017 •

814.806.2637 |

Employee Benefits and Insurance

Melissa Damico, Client Service Manager and Licensed Agent

Ryan Murphy, Licensed Agent

Government Affairs

Angela Zaydon, Government Relations Representative


Judy Rosatti, EnergyAdvisor Representative

HR and Legal Services

Stacey Bruce, SPHR, SHRM-SCP Director of HR Services

Robyn Hopper, HR Generalist and Trainer

Rose Bruno, PHR, SHRM-CP HR Generalist

EnergyAdvisors …

The MBA’s EnergyAdvisors is dedicated to helping members find the right energy supplier with the best energy supply product at the right price. EnergyAdvisors can access a comprehensive list of pre-qualified suppliers on a participating company’s behalf that offer varying plans and rates for all types of energy users in the Penelec, PPL, West Penn, Penn Power, PECO and MetED areas. Options include long-term fixed-rate pricing, variable rate pricing indexed to the day-ahead market, blended rates and demand response curtailment services for large energy users.

Government Affairs …

The MBA has long been known as the employers’ advocate in Pennsylvania. The MBA’s Government Affairs Department monitors what’s happening in Harrisburg and Washington and informs members about pending legislation and issues that affect their business. Along with legislative luncheons, issue briefings and political debates, the Government Affairs Department offers several ways to keep members informed: News You Can Use – a daily “go-to” source for the day’s top political, business and economic news from across the Commonwealth; The Hill Midweek Report – a weekly electronic newsletter that serves as a resource for state and federal legislative updates relevant to business; and, the Government Affairs website, Visit the site for current updates on state and federal issues, election and voting information, resource guides and more.

HR and Legal Services …

MBA membership entitles employers to free and discounted HR services. In fact, one of the most valuable resources is the MBA’s highly soughtafter HR/Legal Hotline, which is staffed by the Association’s employment law attorneys and certified HR generalists who are ready to advise members on a broad range of workplace-related issues at no charge — it’s like having an attorney on your staff! Commonly asked questions include: hiring and firing, employee benefits issues, employment law, contractual agreements, workers’ compensation, compensation and benefits, unemployment compensation, employee handbook policies, COBRA, ADA, FMLA, OSHA compliance and sexual harassment. The MBA’s HR and Legal Services team also understands some issues may require more in-depth assistance than a hotline call can provide. In those cases, MBA employment law attorneys are available for consultation and support on a fee-for-service basis. Common matters include, but are not limited to: Employment agreements, unemployment compensation claims, non-disclosure agreements, independent contractor agreements, non-compete agreements, non-solicitation agreements and select litigation. Plus, MBA membership also includes access to the HR and Legal Services’ free and discounted services such as: the MBA’s regional wage and salary data, the annual Salary Increase and Adjustment Survey, records retention schedule, holiday and vacation shutdown schedules, HR compliance reviews, recruitment and selection, background checks, affirmative action plans, employee handbooks, employee opinion surveys, attorney-reviewed forms, more than 25 up-to-date, legally reviewed employment forms for downloading online, applications, letters, guides, worksheets, checklists, free HR/Legal webinars, part-time HR support, the HR in Review newsletter, HR ListServ, employment law posters, HR conference and roundtables, and more! For more information about the Association’s programs and services, visit • OCTOBER 2017






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ii n nn no ov va a tt ii v ve e machining machining and and manufacturing manufacturing

Specializing Specializing in in Large Large Component Component Precision Precision Machining Machining -- Injection Injection Molds Molds -- Die Die Cast Cast Dies Dies Fixture and Metal Fabrication Full Service Mold & Die Revision and Repair Fixture and Metal Fabrication - Full Service Mold & Die Revision and Repair Global Global Solutions Solutions -- No No Project Project is is Too Too Large Large or or Small Small 2012 East 33rd Street | Erie, PA 16510-2597 | ph: 814.898.4321 | fx: 814.899.5671 | w w w . r e d d o g - e r i e . c o m 2012 East 33rd Street | Erie, PA 16510-2597 | ph: 814.898.4321 | fx: 814.899.5671 | w w w . r e d d o g - e r i e . c o m


OCTOBER 2017 •


Contact Information: Email: Phone: 814/899-5101 Address: 5723 Buffalo Road, Harborcreek, PA 16421

Insurance Name: Katie J. Jones

Name: Jeff Evans

Title: Assistant Vice President/Market Manager

Title: Employee Benefits Consultant

Institution: ERIEBANK

Company: Northwest Insurance Services

Products/Services Provided: As market manager, Jones oversees the operations of 11 ERIEBANK offices located in Erie, Crawford and Warren Counties in Pennsylvania and Ashtabula and Lake Counties in Ohio. Her primary responsibilities are to assist branches with providing superior customer service, guide community office managers in achieving established loan and deposit growth, and assist with staff development.

Products/Services Provided: In his role, Evans works with employers to help them address the critical challenges of cost, compliance and employee satisfaction associated with their employee benefit programs. Evans concentrates his efforts on developing costcontainment strategies that will be necessary for employers as they adjust to the challenges of healthcare reform in order to comply with upcoming laws and regulations.

Education: B.S. in marketing and MBA from The Pennsylvania State University Professional Associations: United Way of Erie County’s Young Leaders Society Steering Committee Member, Early Connections Board Member, Bentwood Apartments Board Member Awards/Recognitions: CNB Leadership Institute Graduate, 2017

Market Research

Contact Information: Email: Phone: 814/920-1063 Address: 4740 Peach Street Erie, PA 16509

Nonprofit Name: Colleen Moore Mezler Title: President & CEO Company: Moore Research Services, Inc. Products/Services Provided: Moore Research Services, Inc. is committed to helping clients understand their customers and potential customers’ opinions and perceptions by conducting qualitative and quantitative research regionally, nationally, and internationally. Colleen Moore Mezler leads a team of research professionals who deliver accurate and detailed research that helps clients increase revenues, grow brand equity, build positive customer experiences and drive operational improvement.

Contact Information: Email: Phone: 814/835-4100 Address: 670 West 36th Street Erie, PA 16508

Professional Associations: United Way of Erie County, ATHENA International, ATHENA Erie PowerLink, ATHENA International Leadership Circle (Founding Member), Insights Association, Society of Sensory Professionals, Erie Regional Chamber & Growth Partnership, Manufacturer & Business Association Awards/Recognitions: 2015 Legacy Award from Gannon University SBDC, 2014 Honorary Lifetime Award from the Marketing Research Association, 2014 Woman Making History Award from Mercy Center for Women, 2011 ATHENA Award of Leadership, 2010 Pennsylvania SBA Woman Owned Business of Western PA, 2010 Economic Development Corporation Employer of the Year Finalist, 2009 ATHENA PowerLink Panel Recipient, 2009 Distinguished Service Award from the Marketing Research Association

Contact Information: Email:

Phone: 814/504-6362 Address: 1416 Fairway Drive Erie, PA 16505

Name: Linda L. Stevenson Title: Founder Company: ATHENA Erie Products/Services Provided: A passionate advocate for women, Linda Stevenson created ATHENA Erie with the primary mission of supporting, developing and honoring women to ultimately inspire them to reach their full potential as leaders. ATHENA Erie’s core program is ATHENA PowerLink, which provides growing women-owned businesses an advisory panel of professionals to help them improve their business and focus on growth and profitability. Additionally, Stevenson inspires hundreds of volunteers who are focused on additional ATHENA Erie programs/ events including: ATHENA Leadership Award, ATHENA Young Professional Award, Rebecca Cornish Flagship Niagara Scholarship, ATHENA Leadership Luncheon, ATHENA Circle of Trust, Advanced ATHENA PowerLink, and ATHENA Connections. Stevenson has created a culture of inclusivity that brings business professionals, academia and nonprofits together to help Erie become a better community to work, live and lead. Education: Pennsylvania State, The Behrend College Paralegal Certification, Bucknell University Central Atlantic School of Commercial Lending, American Institute of Banking Professional Associations: ATHENA Erie PowerLink Governing Body; ATHENA International Board; ATHENA International Leadership Circle (Founding Member); Pennsylvania State University, The Behrend College Board of Fellows; Empower Erie Board; Erie Professional Women Collaboration; Erie Regional Chamber & Growth Partnership; Manufacturer & Business Association Awards & Recognition: Pittsburgh PowerLink Award, Disrupt Erie Entrepreneurial Champion, Girl Scouts NW PA Women of Distinction, Women’s Round Table Woman of the Year, ATHENA Leadership Award, Small Business Administration Women in Business Champion, Legacy Award from Gannon University SBDC, Boys & Girls of Erie-Mary Selden Award, Seton Hill University Entrepreneurial Excellence, Woman Making History Award from Mercy Center for Women, Pennsylvania Best 50 Women in Business, Small Business Administration Financial Service Advocate,Small Business Administration SBA Lender of the Year, Gannon University Small Business Development Small Business Advocate of the Year • OCTOBER 2017


History and Innovation










participating businesses

& growing American Tinning and Galvanizing Custom Engineering Erie Molded Plastics Eriez Manufacturing FMC Technologies GE H & H Machining Industrial Sales & Manufacturing LORD Machining Concepts Maple Donuts McInnes Rolled Rings Micro Mold Modern Industries Plastikos Port Erie Plastics PSB Manufacturing Reddog Industries and many more!

1425 W 8th Street Erie, PA 16502

Ph: 814.452.3691

20,000 50 student experiences

school partners

available experiences

Join your fellow manufacturers and help shape the workforce of tomorrow. Career Street is a proud supporter of Manufacturing Day 2017 and is pleased to provide transportation, for the third consecutive year, for more than 2,000 high school students. Thank you to all our manufacturing partners who have offered more than 4,000 career education opportunities to Erie County Youth. As we celebrate Manufacturing Day, join us in our efforts to provide quality career exploration experiences. Our future workforce needs you! Sign up today at Help us pave the way to a skilled and engaged workforce for years to come! 814.464.8614

Help us pave the way for a skilled and engaged workforce.



OCTOBER 2017 •


Nonprofit Name: Kate Neubert-Lechner

Name: Charles G. Scalise

Title: Executive Director

Title: Chief Executive Officer

Institution: Erie Playhouse

Company: Housing and Neighborhood Development Service (HANDS)

Products/Services Provided: The Erie Playhouse is one of the oldest and largest community theatres in the nation. Recognized as the Reader’s Choice Award as the Best Community Theatre in Pennsylvania, as well as one of the 10 best community theatres in national competition in 2017, it remains at the forefront of the arts not only in northwest Pennsylvania, but the entire state. With a budget of more than $1 million, a staff of 12 full-time theatre professionals, a dedicated support group known as The Wing, and hundreds of volunteers, the Erie Playhouse can proudly boast “we are the busiest community theatre in Pennsylvania.”

Contact Information: Email: Phone: 814/454-2852 Address: 13 West 10th Street, Erie, PA 16501

Education: Bachelor of Arts in Theatre & Communication, Gannon University. Also studied musical theatre at University of Cincinnati College-Conservatory of Music. Professional Associations: Advisory Board of Elizabeth Lee Black School at the Barber National Institute Awards/Recognitions: Downtown YMCA Volunteer of the Year 2017, Outstanding Graduate in Theatre/ Communication Arts from Gannon University, creator/director of PLAYtime, a Pre-K arts and literacy initiative designed to use children’s creative spirit to foster their development as readers and lovers of books. Also works extensively with groups at the Barber National Institute, Sarah Reed Children’s Center, the Achievement Center, and others to allow underserved youths the opportunities to thrive, learn and grow in the arts.


Products/Services Provided: Developer and manager of nearly 1000 units of affordable housing in Erie, Crawford, McKean, Mercer and Franklin Counties in Pennsylvania. Education: BA, Edinboro University of PA Professional Associations: PAHMA Board Member and past president, Board Member of the Housing Alliance of Pennsylvania

Contact Information: Email: Phone: 814/453-3333 Ext. 110 Fax: 814/456-0922 Address: 7 East 7th Street Erie, PA 16501

Nonprofit Name: Denise L. Kolivoski, MBA

Name: Ellie Cullen

Title: Executive Director

Title: Development Director

Company: The National Alliance on Mental Illness (NAMI) of Erie County

Company: Roar on the Shore® Inc.

Products/Services Provided: Mental health education and workforce development programs

Products/Services Provided: Now entering its 12th year in 2018, Roar on the Shore® is one of the fastest-growing charitable motorcycle rallies in the United States, attracting approximately 165,000 visitors to Erie, Pennsylvania to raise money for a worthwhile charity while encouraging motorcycle riding, safety and fellowship. The five-day rally has raised more than $880,000 for charity to date. ROAR® 2018 — Erie’s Official Bike Week — is set for July 18, 19, 20, 21 & 22.

Education: MBA from Gannon University Professional Associations: Manufacturer & Business Association; Board of Directors, the Erie County Department of Human Services

Contact Information: Email: Phone: 814/456-1773 Address: 1611 Peach Street, Suite 218 Erie, PA 16501

Awards/Recognitions: Housing Alliance of PA Housing Hero Award, PA Legal Aid Excellence Award

Awards/Recognitions: Erie Community Foundation and The Nonprofit Partnership’s Community Report Award in 2015 and two additional awards for the Community Report 2015 from the Advertising Association of NWPA, and three Telly (Pennsylvania) Awards for Excellence in Marketing for NAMI’s Fabulous Golf Outing, “The Boas are Back” promotion (2016)

Contact Information: Email: Phone: 814/833-3200 Address: 2171 West 38th Street Erie, PA 16508

Education: Master of Public Administration, Gannon University Awards & Recognition: Roar on the Shore® is an American Motorcyclist Association-sanctioned event. Roar® achieved first place in the nationally recognized AMA’s Recreational Road Riding Organizer of the Year award and has earned

multiple Erie’s Choice Awards.

Roar® also was part of the 2017

AMA’s National Gypsy Tour, the Indian Motorcycle national tour and Allstate’s national Bike Buildoff Tour. • OCTOBER 2017


MBA Ad (HP0617) .indd 1

6/14/17 5:16 PM

US – UK – Brazil – Mexico Family Owned since 1956 by the Prischak Family, Plastek is a Global Plastics Manufacturer with locations in Erie, PA – Hamlet, NC – Mansfield, United Kingdom – Indaiatuba Brazil – Queretaro, Mexico. Employing more than 1,700 people worldwide, Plastek manufactures a wide variety of Cosmetics, Laundry Care, Home Care, Personal Care, Food & Beverage and Pharmaceutical Products around the world.

(Front Row): Dennis Prischak – President/CEO, Joseph Prischak - Chairman, Douglas Prischak – VP of Global Tooling & Engineering (Back Row): Daniel Prischak – VP of Manufacturing, Donald Prischak - Sales


OCTOBER 2017 •


Speak for yourself.

How do you speak for yourself when you can’t speak?

Joe Smith was in a car accident. He can’t think clearly, speak or tell the physician his wishes in this medical emergency. Judgment calls need to be made on his behalf. Many times a patient’s wishes aren’t followed by health care providers simply because those wishes aren’t known—or are misinterpreted as a Do Not Resuscitate Order.

During a medical emergency, if a patient can’t speak, judgment callsIDneed The MIDEO card changes all that. MIDEO is a medical card to for be made. Many times a patient’s wishes aren’t followed by health care providers simply people of all ages and health conditions. Joe Smith’s personalized video because embedded in the card was linked to a secured onlinethose portal.wishes MIDEO aren’t known — or are misinterpreted. TM

let the doctor know who he was and how he wanted to be treated—all MIDEOTM is a breakthrough that changes allSpeak that. It’sfor a medical ID card that’s yourself. within seconds, and in his own words. linked to a video of you explaining your wishes in clear medical termstoday. — using Make an appointment definitive language that medical professionals understand. From your ID card, medical personnel can link to your video message in seconds and To get started, call 1-844-MIDEO-4U or visitemergency know exactly who they are treating, and how you want to be treated — for more information. Most insurances accepted. sometimes even before family is notified.

Call 1-844-MIDEO-4U

The process is simple:

900 State Street | Erie, PA 16501

900 State Street | Erie, PA 16501 To make a consultation

• • • • •

Make an appointment with Dr. Mirarchi — he’ll guide you through everything. We’ll review the different emergency scenarios, and the choices you have. Ferdinando Mirarchi, DO, is the founder of the Institute on Together, we will construct a script written so that medical personnel HealthCare Directives and a nationally recognized patient safety know exactly how to treat you. expert. For the past decade, he has been the medical director at We’ll record your video and issue you a personal medical ID card the busiest Emergency Department in western Pennsylvania. that links to your secure video online. Carry the card with you at all times. Ferdinando Mirarchi, DO, is the founder of the Institute on

An affordable decision your family can feel good about. W hen your loved one requires

assistance with personal needs and medications, yet wants an independent lifestyle, they’ll enjoy the caring atmosphere at Westlake Woods. And our simple monthly fee includes all the personal care most residents need when first joining our Community. All from a caring, trained staff that feels like family. Call today for a personal visit! The first and ONLY licensed assisted living community in the greater Erie area.

Leading the Way in Assisted Living 3302 West Lake Rd. ❖ Erie, PA 16505 (814)835-0330 ❖

Deficiency free for five years!


OCTOBER 2017 •


When the happiness of your employees depends on the network of your health plan, choose us.

The success of any organization depends greatly on the health and happiness of its employees. That’s why it’s so important to choose the right health coverage. With UPMC Health Plan, your employees get affordable in-network access to the doctors and hospitals they trust. And you get a health plan that makes sense for your company.

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Depend on it.

October 2017 Business Magazine  

Read the MBA's largest issue of the year - our 2017 Annual Report, which includes articles on keynote speaker Lou Holtz and the 2017 Manufac...