DECEMBER
2025 & JANUARY 2026
SPECIAL DUAL ISSUE: BUSINESS OUTLOOK & OPPORTUNITIES
This December and January, we’re delivering our most anticipated dual edition yet — the Economic Outlook & Milestone Anniversary Issue of The MBA's Business Magazine! Share the products, services and other resources that can help employers succeed in the year ahead. Plus, be sure to help us celebrate the hundreds of MBA member organizations that are marking milestone anniversaries with premium ad visibility and extended shelf-life in this special edition.
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DON’T MISS OUT ON IMPACT LUNCHEON
As we head into 2026, the economic landscape is shifting — again. Join us for The MBA's annual Economic Outlook IMPACT Luncheon, where business leaders and economists come together to cut through the noise and discuss the indicators for our local, regional national and global economies — and the potential impact on businesses and the bottom line. We welcome two top professionals to lead our discussion.
For more information, contact our sales team: Shawn Netkowicz at snetkowicz@mbausa.org
Patty Welther at pwelther@mbausa.org
Judy Rosatti at jrosatti@mbausa.org or call 814/833-3200 or 800/815-2660 Visit MBABIZMAG.COM to learn more!
Ken Louie, Ph.D. ® ® Brian Pietrangelo, MBA, CIMA , AIF
ICONS OF INDUSTRY Q&A: DIAMOND WIRE SPRING CO.’S CHAIRMAN REFLECTS ON JOURNEY OF THIRD-GENERATION COMPANY
SPECIAL SECTION: THE MBA CONGRATULATES TRAINING GRADUATES
The last challenge you need to address is overpaying for goods and services. We can ensure that doesn’t happen.
A complimentary analysis of your organization’s spend can identify immediate areas for cash flow improvement.
Contact me for a complementary assessment, and you could find savings in areas like:
• Logistics & Freight • Packaging • Utilities (Trading) • Operating Supply
And more! Our specialists have expertise in over 50 expense areas. Robb Lusk
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FEATURES
See
Executive Editor
Karen Torres ktorres@mbausa.org
Contributing Writers
Whitney DeStephano
Alyssa Finegan
Tracy Pennycuick
Joe Reed
Additional Photography iStockPhoto.com
Design, Production & Printing Printing Concepts Inc. info@printingconceptsonline.com
Advertising Sales Shawn Netkowicz snetkowicz@mbausa.org
Judy Rosatti jrosatti@mbausa.org
Patty Welther pwelther@mbausa.org
The MBA’s HR Conference on November 5 is a premier event. COVER
4 THE BUSINESS ADVANTAGE
Recognizing the programs and people helping employers excek.
ICONS OF INDUSTRY | Q & A
6
MBA Icon of Industry Don Fazio, chairman of Diamond Wire Spring Co., a designer and manufacturer of industrial custom and stock springs since 1939, discusses his professional journey and the thirdgeneration, family owned company’s rich history in Pittsburgh.
EDITORIAL
LEGAL BRIEF | UPDATE
9
From payroll to tax returns: The new era of deductible overtime Joe Reed ON THE HILL | TECHNOLOGY
15
AI legislation in Pennsylvania: A growing focus on regulation and innovation. Tracy Pennycuick
CONVERSATIONS
Erie-based sales leader drives coaching and talent development to help manufacturers build high-performing teams and achieve sustainable growth.
SPECIAL SECTION | RECOGNITION
23 The MBA congratulates training graduates.
Mission
Continuous Learning Benefits Business
The MBA’s HR Conference on November 5 is Premier Event
The MBA is an essential resource for businesses. With expert advice, valuable training and opportunities for networking, MBA membership helps companies manage their workforce more effectively and stay compliant with the law. Events like the HR Conference on November 5 provide crucial learning opportunities, while ongoing support ensures that businesses are equipped to handle any HR or legal challenges they may face.
One of the key benefits of being an MBA member is the direct access to expert HR and legal advice. HR departments are often tasked with a broad range of responsibilities, from handling employee relations to ensuring that policies and procedures are in line with current laws. The MBA provides support for these day-to-day functions, offering guidance on a variety of HR topics — from recruitment and retention to wage and hour laws, workplace safety and more. Legal compliance is another area where The MBA offers critical support. Labor laws and regulations are always shifting, and staying on top of these changes can be a challenge for many businesses. The MBA’s HR and legal experts are available to help members understand these laws and avoid the risks of non-compliance. Whether it’s reviewing employee handbooks or providing updates on new legal requirements, MBA membership ensures that businesses have the support they need to operate smoothly and help prevent costly mistakes.
The MBA’s HR Conference, for one, is a great opportunity for HR professionals and business leaders to gain insights into the latest HR trends, learn about best practices, and hear directly from industry experts, including this year’s keynote speaker Josh Roberts, chief executive officer of USA Talent Solutions and USA Field Servies, who will speak about “Zero to 1 Sheep: Grit, Growth and a New Playbook for Talent Leadership.”
The daylong event will focus on the most pressing issues facing HR professionals today, including employee engagement, leadership development and strategies for improving workplace culture.
In addition to the valuable knowledge shared at the conference and the announcement of The MBA’s 2025 HR Person of the Year, the conference also provides ample opportunities for networking. Attendees can connect with fellow HR professionals and business leaders, exchanging ideas and experiences. These connections can be incredibly valuable, providing fresh perspectives on challenges and offering new solutions to common problems.
Along with the HR Conference, The MBA offers a wide range of training and educational programs designed to support continuous professional development. These classes cover everything from
compliance training and leadership development to specialized HR topics like effective HR workplace investigations and conflict resolution. By offering in-person, onsite and online learning opportunities, The MBA ensures that businesses have access to training resources no matter where they are located.
In this issue of The MBA Business Magazine, we’ll not only showcase The MBA’s expertise, but also the many additional resources available to member organizations to help achieve their business goals. In addition, we’ll hear from ICON of Industry Don Fazio of Diamond Wire Spring about his family’s company and his professional journey in the Pittsburgh area.
We’ll also highlight The MBA’s recent training graduates and exclusive photo coverage of MFG Day 2025 and the 120th Annual Event.
To learn more about all the resources available at The MBA, visit mbausa.org.
The Business Advantage: Recognizing the Programs and People Helping Employers Excel
When a company hits a wall — facing shrinking markets, fast-changing technology or pressure to get more done with less — it can be easy to be unsure which way to turn. But outside experts can often become the turning point: not just offering suggestions, but helping unlock real, measurable progress.
Recent U.S. research shows business partners, such as The MBA and its members — including various consultants and industry experts — can help move the needle. According to the National Bureau of Economic Research, businesses that sought out such support saw a 3.6-percent gain in labor productivity over five years, along with a 2.7-percent rise in average wages, without shrinking workers’ share of value added.
This kind of gain matters. When productivity improves, companies become more efficient, innovate more and often find their profits growing. Knowing who to turn to can help.
®
According to lifelong entrepreneur and Professional EOS Implementer® Billy Lewis, EOS® helps organizations unlock their business potential by aligning leadership teams, building accountability and achieving traction. “We help people simplify their business, focus on what matters and drive profitable growth. For those ready for clarity, discipline and results, EOS® is a game-changer.”
In the case of Rhonda Rockwell, director of Sales Coaching and Talent Development at Intelligent Conversations, a business management firm in the Erie area, “Companies come to Intelligent Conversations when they need
to improve sales performance, scale their teams effectively or align their sales strategy with business goals. Whether they’re struggling with inconsistent results, unclear processes or underperforming reps, we help diagnose the root causes and implement proven systems that drive sustainable growth.”
According to Aaron Phillips, president of Erie-based Decision Associates, organizations invest in the firm’s services for expert guidance in strategy, succession planning, training, executive recruitment, sales strategy, and mergers and acquisitions.
“Whether addressing growth, talent or change, we provide clarity, confidence and momentum — helping leaders break through barriers, seize opportunities and achieve outcomes that truly last,” he says.
In today’s business world, the vast majority of productivity growth comes from “standout” firms — businesses better able to adapt, invest and shift resources — versus slower firms that struggle with change. In fact, a McKinsey & Company report showed that a small slice of U.S. firms account for a large share of national productivity gains, especially in sectors deeply exposed to technology and innovation.
When companies must integrate new tech, adjust operations or rethink strategy, internal teams may be overloaded or too close to see inefficiencies or opportunities. Industry experts can bring outside perspective, benchmark data and fresh ideas.
By working with the Gannon University Small Business Development Center in Erie, Director Maggie Horne says, “Employers gain fresh perspective, expert guidance
Maggie Horne, Gannon University SBDC
Billy Lewis, Professional EOS Implementer
Rhonda Rockwell, Intelligent Conversations
Aaron Phillips, Decision Associates
and practical solutions tailored to their business at no cost. We help them identify opportunities, solve challenges and implement strategies that save time, reduce risk and support long-term growth.”
Sara Hanks, president and chief executive officer of the Northwest Industrial Resource Center (NWIRC), says manufacturers seek out the NWIRC to enhance culture, develop leaders, improve operations and grow their businesses. “We’re embedded in the industry’s ecosystem and are known for practical, high-impact solutions tailored to solve their specific challenges,” she says. “We bridge strategy and execution — offering hands-on training, technical support and peer-driven programs that build skills, solve real problems and drive measurable results.
Kate Wilson, president of Wilson Workforce Solutions, a job recruiting and career coaching firm in Avella, Pennsylvania, explains that her firm partners with each client to truly understand an organization’s culture challenges and goals. “Our human-first approach brings both empathy and expertise to every search,” she says. “Our boutique approach means you get personalized service from experienced talent acquisition professionals who understand the realities of hiring today.”
At the core, these experts and consultants are about helping companies find momentum when change is unavoidable, turning uncertainty into action and moving forward with more clarity. That quiet power of progress — quiet, steady, but real — is often what separates firms that survive from those that thrive.
STRATEGIC HIRING SOLUTIONS FOR A STRONGER WORKFORCE
Sara Hanks, Northwest Industrial Resource Center
Kate Wilson, Wilson Workforce Solutions
ICON S OF INDUSTRY
Diamond Wire Spring Co.’s Chairman Reflects on Journey of Third-Generation Company
In celebration of The MBA’s 120th year, the Association is recognizing Icons of Industry for their many contributions to The MBA and business community. Here, Don Fazio, chairman of Diamond Wire Spring Co. (DWS), a designer and manufacturer of industrial custom and stock springs since 1939, discusses his professional journey and the third-generation, family owned company’s rich history in Pittsburgh. You’ve had a remarkable career at Diamond Wire Spring. Tell us about the company’s history and the leadership of your father and mother, which led to the company being owned and operated for three generations.
Back in 1939, my father and four other men started Diamond Wire Spring in a little garage in the Bloomfield area of Pittsburgh shortly before World War II broke out. All five men had other jobs. My dad, a metallurgist who graduated from the University of Pittsburgh, was running Braeburn Steel Mill in New Kensington. When the war ended, he wanted his own company, and my mother, a welleducated Northwestern University graduate, said to him, “You know how to make steel, and springs are made out of steel, so why don’t you buy out the other men from that little spring company?” So that’s what they did, and they scraped together all of their savings, everything they had to buy out the four other men.
In 1947, my father became sole owner and president of Diamond Wire Spring and ran the company for 12 years. Then, in 1959, at the
young age of 49, he suffered a heart attack (he had seven children at home, ages 14 to nine months). The day before he died, he had told my mother (age 40) in the hospital to sell the business, and she said, “No, I cannot sell the business that you worked so hard for.” And so he gave her a name of someone who could help her run it, and he died the very next day. The funeral was on a Saturday and on Monday morning, she came in to the office and told the 19 employees that she was going to try to make it on her own, and God bless her, she did it. She held it together from 1959 until my oldest brother entered the business in 1969, and I entered the business in 1972.
Tell us about your professional journey in the company.
I would go to work with my dad on Saturdays starting when I was 7 years old. So, when he died, I already knew at age 10 that I wanted to work as a spring maker.
I went to college and graduated from Franciscan University of Steubenville, Ohio, as a business administration/economics major. It was during the Vietnam War, and just like my two older brothers, I got drafted into the service. I was in the Army and served in southern Germany for two years as a company clerk because I had a college degree. My time there prepared me well for the business world because I watched how my company officer ran the unit, and I learned how to take everything one step at a time.
At that time, I got married, and my wife, who also graduated from Franciscan, was able to join me in Germany and worked on the base teaching. When we came back to Pittsburgh in 1972, I went right into business as plant superintendent. We had just opened our first branch plant in Greenville, South Carolina, and my oldest brother Art went down there to run it.
I spent two years in production here and was then moved to the front office where I worked
in engineering, sales and customer relations. In 1976, my mother basically said, “You take over running the company,” and I became the general manager/president.
From there, through a family effort in 1982, we started our third manufacturing plant in Tyler, Texas. Then, in 1985, we opened our Catalog Division here in Pittsburgh. In 2019, I became chairman, and an executive committee was formed with my nephew Chris Fazio as president, and son-in-law Kelley Christy and nephew Frank Fazio Jr. as executive vice presidents.
As chairman, what do you believe has been the key to Diamond Wire Spring’s success in a competitive manufacturing market?
Every family business has its own set of challenges. It’s not easy. You’re bound to have conflicts, and we did, but we were able to work through them. And ultimately, at the end of the day, we had each other’s backs and we had the same goal — to keep growing the company. We were fortunate to have a lot of non-family key employees that worked with us too, and if you have that type of combination, you can pretty much handle anything that comes down the road.
How do you ensure that Diamond Wire Spring stays innovative and ahead of industry trends while maintaining the values that have made the company successful?
There are no guarantees in business. We always tell the employees, “You know things can change inside of three or four months, so you have to take big rocks and pound them into little rocks every day.” At Diamond, we also reinvest heavily. We’re constantly replacing machinery or adding machinery, and we try to continue to educate the employees on spring making.
What do you see as the most important factors for long-term growth in business?
Strong leadership with good communication that filters its way down to the employees is important. You also have to reinvest and, in today’s environment, all manufacturers, all businesses are experiencing one major challenge, which is finding capable workers. That’s hard to do today as people retire, trying to find people to replace those skill sets if you have an employee for 20, 30 or 40 years. Knowledge is very valuable, and probably more than anything today, you have to have outstanding customer service.
With advancements in technology and automation, how has Diamond Wire Spring adapted to remain competitive and efficient?
It’s so important to reinvest with new equipment. I always say that if you don’t have a three-year capital expenditure plan, you’ll look at your machinery and say, “We’ll never catch up.” We go to tradeshows to see the latest and greatest equipment, so that’s part of our DNA at Diamond.
DWS is also a member of The MBA. How has being involved with the Association benefited Diamond Wire Spring? The training programs have always been really good as well as meeting other people in the manufacturing world.
What’s the outlook for Diamond Wire Spring in the near future?
Nobody has a crystal ball in today’s business environment, but at Diamond, I think we’re in a good position. We have new employees in all locations who are learning spring-making skilled positions. I believe that, along with the equipment we’ve bought and the leadership we have in place, both family and non-family, we will be able to handle whatever comes down the road.
For those looking to take on leadership roles within their companies, what advice would you give based on your experience leading Diamond Wire Spring?
Have a positive outlook that no matter what the problem is, there’s always a way to resolve it. I took a class one time at CMU (Carnegie Mellon University). It was a 12-week managerial course, and we had a guest speaker who was a very successful businessman in the Pittsburgh area. The first thing he said was, “I tell my people who are in charge of hiring, hire nice people, and then we can train them for our business.” Everybody likes people who they like to be around during the day, and that includes bosses and leaders.
To learn more about DWS, visit diamondwire.com
Did You Know?
Manufacturer & Business Association
The Manufacturer & Business Association’s expansion reached Pittsburgh in 2019, when The MBA merged with the SMC Business Councils, adding 400 new members and strengthening services in western Pennsylvania.
SMC Business Councils was an organization with the goal to provide its members with networking, human resource, insurance and legislative support.
As a matter of fact, according to Don Fazio of Diamond Wire Spring Co., his mother Jane Fazio served as the first woman on SMC’s Board of Directors — a first for not only SMC but women in manufacturing in the Pittsburgh area.
From Payroll to Tax Returns: The New Era of Deductible Overtime
Joseph B. Reed is a labor and employment attorney at MacDonald Illig. He is a member of the firm’s Labor & Employment and Civil Litigation Practice Groups.
As workplace regulations continue to evolve, employers should be aware of and monitor changes regarding workplace law at the highest level of government. One recent change is the 2025 “One Big Beautiful Bill Act’s” (OBBBA) impact on deductible overtime.
DEDUCTIBLE OVERTIME
The OBBBA permits deduction of the overtime pay premium required by the Fair Labor Standards Act (FLSA). Under the FLSA, employees must be paid at least time and one-half their regular rate of pay for hours worked in excess of 40 hours per workweek.
The OBBBA allows employees to deduct the “one-half” premium of “time and one-half,” subject to rules and limits. For example, if an employee’s regular rate of pay is $20 per hour, the employee’s FLSA-mandated overtime rate is $30 per hour. Under the OBBBA, the $10 per hour premium may be deducted by the employee on his/her federal tax return.
Of great importance, only overtime that is required by the FLSA is eligible for deduction. Pay premiums earned under state overtime laws, such as daily overtime in certain states, are not deductible. Likewise, overtime earned pursuant to a Collective Bargaining Agreement or employer policy that is more generous than the FLSA (e.g., time and one-half or double time for working holidays) is not deductible where the hours worked do not exceed 40 hours per workweek. For example, an employee who works 40 hours from Monday through Thursday has not earned any deductible overtime, regardless of how much daily overtime the employee may have earned. If, during the same week, the employee is scheduled to work an additional eight hours on Friday but uses paid time off (PTO) instead, and the employer treats the Friday PTO hours as hours worked and pays the employee for 52 total hours, the employee would not be entitled to deduct any of the overtime premium. This is because PTO is an employer-provided benefit and is not mandated by the FLSA. As such, PTO does not count as hours worked under the FLSA. Generally, “hours worked” leading to overtime obligations under the FLSA includes the time when an employee is on duty, on the employer’s premises or prescribed place of work, or otherwise engaged to work. Accordingly, employers
must track “hours worked” separately from paid leave.
LIMITS ON DEDUCTION
Deduction of the overtime pay premium is subject to annual limits. For single taxpayers, the annual deduction is capped at $12,500. For joint filers, the annual deduction is capped at $25,000. Income limits also apply. Deductions begin to phase out for employees earning $150,000 per year (or $300,000 per year for joint filers). For every $1,000 above the income threshold, the employee’s total deductible amount is reduced by $100. For example, if a single filer earns $160,000 per year, their deduction is reduced by $1,000, and they may only deduct $11,500 of FLSA-required overtime premiums. Single individuals earning $275,000 or more per year are not eligible for any overtime deduction.
EMPLOYER DUTIES
Because only FLSA-required overtime premium pay is deductible under the OBBBA, employers must quickly gain a precise understanding of FLSA-required minimums, particularly where employer policies are more generous than the FLSA. This means updating payroll and tracking systems to distinguish deductible overtime premiums so those amounts can be reported to the Internal Revenue Service (IRS) and indicated separately on an employee’s Form W-2. The IRS is in the process of drafting guidance for employers and updating its forms for the 2026 tax year. For 2025, a transition rule allows employers to use a reasonable method specified by the IRS to approximate qualified, deductible overtime pay.
TAKEAWAYS
The OBBBA has far-reaching impacts on both employers and employees. Human resource professionals must stay up to date with these changes to maintain compliance and avoid costly penalties for employers. Regarding the new overtime deduction, financial employees will now need to possess strong knowledge of the FLSA’s requirements.
For more information, contact MacDonald Illig Attorneys at 814/870-7600 or visit macdonaldillig.com
ECONOMIC OUTLOOK LUNCHEON
As we head into 2026, the economic landscape is shifting — again. Join us for The MBA's annual Economic Outlook IMPACT Luncheon, where business leaders and economists come together to cut through the noise and discuss the indicators for our local, regional, national and global economies — and the potential impact on businesses and the bottom line.
The MBA will welcome two of the region’s top professionals for a discussion on leading economic indicators for the local, regional, national and global economies — and how your business could be affected in the year ahead.
DATE & TIME
Thursday, December 4, 2025
NOON - 1 P.M.
PROGRAM
Ken Louie, Ph.D. is the director of the Economic Research Institute of Erie (ERIE) and an associate professor of Economics at Penn State Behrend. He is regularly sought out by the news media for his commentary on the regional economy, as well as international trade and finance, labor economics and economic development. He received the Penn State Behrend Council of Fellows Award for Excellence in Teaching and was a Fulbright Lecturer in the People’s Republic of China in 1998.
Brian Pietrangelo, MBA, CIMA® , AIF ®, is senior vice president and managing director of Investment Strategy at Key Private Bank. He works to support sound investment strategies for private and institutional clients and is a member of Key Private Bank’s Investment Strategy and Oversight Committee, Asset Allocation Committee and Portfolio Strategy Committee. He has more than 30 years of experience in many areas of the investment business and has been quoted in Barron’s, CBS MarketWatch, cnbc.com and other local publications. He is also the host of the Key Wealth Matters podcast.
LOCATION
The MBA Conference Center, 2171 West 38th St. at Pittsburgh Ave, Erie
REGISTRATION
Registration begins at 11:45 A.M.
Lunch and keynote address at NOON
PRESENTED BY:
814/833-3200
800/815-2660
MBAUSA.ORG
COST
$40 for Members
$70 for Nonmembers LUNCH IS INCLUDED
LOGISTICS PLUS COMMISSIONS
JOE MOORE AWARD MURAL IN DOWNTOWN ERIE
Logistics Plus, Inc. (LP), a global leader in transportation, logistics and unique supply chain solutions, announced a community art project in partnership with local Erie muralist Jason Mumford. A large-scale mural celebrating the prestigious Joe Moore Award, college football’s top honor for offensive linemen, was being created on the side of the Logistics Plus Erie Times-News building on 12th Street in Erie.
According to Logistics Plus, the mural brings national sports recognition to downtown Erie while highlighting the city’s connection to both the Joe Moore Award and Logistics Plus, its exclusive logistics partner. Mumford, an Erie native known for his bold, dynamic murals across the region, was commissioned to design and paint the piece.
“This project combines our passion for logistics, our pride in Erie, and our excitement for college football’s greatest offensive line trophy,” said Jim Berlin, founder and CEO of Logistics Plus. “We’re proud to work with Jason to create something that will inspire the community and become a local landmark.”
Mumford’s public artworks have become landmarks across Northwestern Pennsylvania. Since launching his mural work in the mid-2000s, Mumford has brought to life many pieces that blend Erie’s history, civic pride, and strong visual messaging. Among his most recognized works are “Don’t Give Up the Shipment,” a mural commissioned by Logistics Plus on the old Dana Brake building at Wayne & 14th Streets, which draws on imagery of Oliver Hazard Perry, the Brig Niagara, and the War of 1812 to both celebrate Erie’s maritime legacy and inspire persistence. He is also well known for painting the welcome murals on the Peach Street and Sassafras Street overpasses, which greet people entering downtown and have been refreshed over time to reinforce positive messages for the community.
For more information, visit logisticsplus.com
MOORE RESEARCH SERVICES
NAMED ONE OF AMERICA’S TOP 100 SMALL BUSINESSES
Moore Research Services has been named to the prestigious CO —100: America’s Top 100 Small Businesses list by the U.S. Chamber of Commerce, recognized in the Enduring Businesses category.
Out of more than 12,500 applicants nationwide, Moore Research stood out for its longterm growth, resilience and commitment to excellence. This recognition celebrates companies that have thrived for more than a decade, adapting to changing markets while continuing to deliver outstanding value to their clients and communities.
“This recognition is a tribute to our team, our clients, and our community,” said Colleen Moore Mezler, president and CEO.
“For 56 years, Moore Research has thrived by adapting to change while never losing sight of our commitment to quality and connection. We are proud to represent Erie on this national stage.”
To learn more about Moore Research, visit moore-research.com
KAZAKHSTAN AWARDS
WABTEC
$4.2 BILLION LOCOMOTIVE ORDER
Wabtec Corporation (NYSE: WAB) recently announced a landmark agreement with National Company Kazakhstan Temir Zholy (KTZ), the national railway of Kazakhstan, to deliver Evolution Series locomotives and provide long-term service support. The multi-year order, valued at $4.2 billion, marks the largest locomotive agreement in Wabtec’s history.
“For over two decades, our partnership with KTZ has been critical in transforming Kazakhstan’s rail industry,” said Rafael Santana, president and CEO of Wabtec.
“This historic agreement embodies KTZ’s
visionary approach for the country’s rail network as the primary link between Europe and Asia. By delivering advanced locomotives and long-term service solutions, Wabtec is a proud partner in Kazakhstan’s progress, helping to unlock the region’s enormous potential and developing the engineering competencies in the country’s railway industry.”
Kazakhstan represents Wabtec’s regional center of excellence, and this deal further enhances the partnership with KTZ strengthening the company’s presence and leadership as a rail technology partner and innovator in the market.
The new locomotives will enhance KTZ’s ongoing rail expansion and fleet renewal and are designed to operate in the demanding weather conditions and mountainous terrain of Kazakhstan. Additionally, the next generation of Evolution Series locomotives will improve fuel efficiency and operate for longer periods between maintenance overhauls.
The order also includes maintenance services agreements to support the new locomotives and KTZ’s existing railroad fleet. The services are tailored to help maximize reliability and availability of KTZ’s fleet at optimal operating costs.
“Kazakhstan plays a key role in realizing the transit potential of the Eurasian continent,” said Talgat Aldybergenov, the CEO of National Railway Company of Kazakhstan Temir Zholy. “This new agreement confirms our commitment to advanced technologies in the transport sector and will also make a significant contribution to the development of industry and railway engineering in Kazakhstan.”
For more information, visit wabteccorp.com
A large-scale mural celebrating the prestigious Joe Moore Award, college football’s top honor for offensive linemen, was created on the side of the Logistics Plus Erie Times-News building.
16 ATTORNEYS FROM MACDONALD, ILLIG, JONES & BRITTON LLP
SELECTED TO THE BEST LAWYERS IN AMERICA® 2026
MacDonald, Illig, Jones & Britton LLP recently announced that 16 lawyers have been included in the 2026 edition of The Best Lawyers in America®. Since it was first published in 1983, Best Lawyers has become universally regarded as the definitive guide to legal excellence.
Among them are:
• Shaun Adrian – Trusts and Estates
• Jay Alberstadt Jr. – Real Estate Law
• James Antoun – Health Care Law
• Patrick Delaney – Commercial Litigation, Litigation – Construction, and Personal Injury Litigation – Plaintiffs
• John Draskovic – Litigation – Labor and Employment and Workers’ Compensation Law – Employers
• Jennifer Hirneisen – Real Estate Law
• Mark Kuhar – Employment Law –Management and Litigation – Labor and Employment
• Matthew McCullough – Litigation –Labor and Employment
• Daniel Miller – Employment Law – Management
• Nicholas Pagliari – Bankruptcy and Creditor Debtor Rights / Insolvency and Reorganization Law, Litigation –Bankruptcy, and Mortgage Banking Foreclosure Law
• Lisa Smith Presta – Medical Malpractice Law – Defendants
• Mark Shaw – Environmental Law and Litigation – Environmental
• Colleen Stumpf – Real Estate Law
• Roger Taft – Commercial Litigation and Employment Law – Management
• James Toohey – Real Estate Law
• Russell Warner – Environmental Law
Best Lawyers in America® is a referral guide to the top attorneys in America and is
published by Woodard/White, Inc. Best Lawyers lists are compiled based on an exhaustive peer-review evaluation. More than 116,000 industry-leading lawyers are eligible to vote (from around the world), and it has received more than 17 million evaluations on the legal abilities of other lawyers based on their specific practice areas around the world.
SIX
MACDONALD, ILLIG, JONES & BRITTON LLP LAWYERS NAMED TO 2026 BEST LAWYERS: ONES TO WATCH® IN AMERICA
The law firm of MacDonald, Illig, Jones & Britton LLP recently announced that six attorneys have been selected as Ones to Watch® 2026 by their peers for inclusion in The Best Lawyers in America®. Best Lawyers: Ones to Watch® in America recognizes lawyers who are early in their careers for their outstanding professional excellence in private practice in the United States.
Among them are:
• Brian Cressman – Business Organizations (including LLCs and Partnerships), Corporate Law, and Education Law
• Taylor Korus – Medical Malpractice Law –Defendants and Personal Injury Litigation – Defendants
• Michael Micsky – Business Organizations (including LLCs and Partnerships) and Real Estate Law
• Emilie Swan Reinhardt – Elder & Tax Law
• Jamie Schumacher – Commercial Litigation and Litigation – Real Estate
• Ashley Solo – Litigation – Environmental
The Best Lawyers in America® and fifth edition of Best Lawyers: Ones to Watch® in America are prestigious recognitions highlight outstanding legal talent and represent the top 5 percent of lawyers across the United States, providing invaluable guidance to clients and legal professionals.
ERIE DAY SCHOOL WELCOMES FULLER AS HEAD OF SCHOOL
Erie Day School announced the appointment of Donald Fuller as the school’s Head of School, beginning July 1, 2025. Fuller had been in a transition period working closely with current Head of School Dr. Karen Tyler, who concluded her distinguished tenure at the end of the 2024–25 academic year.
This announcement follows a national search led by the Erie Day School Board of Trustees and a dedicated search committee. Community members — including faculty, parents, alumni and students — played a vital role in the selection process through forums and feedback sessions.
Fuller brings a wealth of educational leadership experience to Erie Day School. Most recently, he served as director of Educational Leadership for the Roman Catholic Diocese of Erie, overseeing academic programming and professional development across 27 schools. He also has served as a principal and curriculum director, with a proven track record of advancing student achievement, enhancing school culture and championing student-centered learning.
During his time as a principal in the Erie Catholic School System, Fuller led curriculum redesign efforts that improved standardized test scores and created a school environment known for strong relationships and student success. His approach is rooted in collaboration, innovation and inclusion — core values that closely align with the mission of Erie Day School.
“As a longtime advocate for student growth, Mr. Fuller is deeply committed to cultivating school communities where every child feels seen, supported, and inspired to learn,” said Jim Agrafiotis, chairman of the Erie Day School Board of Trustees. “His experience and passion for education make him an excellent fit for our school and our broader community.”
Founded in 1929, Erie Day School is an independent, non-sectarian school serving students from toddler through Grade 8.
Shaun Adrian
Jay Alberstadt Jr.
Daniel Miller Russell Warner
Patrick Delaney
Lisa Smith Presta Taylor Korus
Jennifer Hirneisen
Colleen Stumpf Emilie Swan Reinhardt
James Antoun Nicholas Pagliari Brian Cressman
John Draskovic
Mark Shaw Michael Micsky
Mark Kuhar Roger Taft
Jamie Schumacher
Matthew McCullough
James Toohey
Ashley Solo
Resiliency by Design: How CompliancyIT Turns Cybersecurity Compliance Into a Competitive Advantage
By Leia Kupris Shilobod, CISM, CCP
In today’s business landscape, compliance isn’t a box to check — it’s the backbone of operational trust. For manufacturers, contractors, and service providers working within regulated industries, cybersecurity standards like CMMC and FTC Safeguards aren’t optional. They determine who wins (and keeps) contracts and clients, maintains client confidence, and stays resilient when cyber threats strike.
That’s where CompliancyIT stands apart.
From Compliance to Culture
Founded in 2006, CompliancyIT delivers what it calls the Disciplined Resiliency Model — a philosophy that transforms compliance from paperwork into a living system. Rather than treating cybersecurity as an IT project, the company weaves it into every operational thread through a service framework called Compliance Maturity as a Service (CMAS).
“Our goal,” says Founder Leia Kupris Shilobod, “is to make compliance provable, continuous, and cultural — not something you scramble to prove when an auditor calls.”
Three Pillars of Proven Protection
Compliant Help Desk – Every support request is handled within a secure, documented system designed for regulated environments. From ticket logging to remote access, CompliancyIT’s help desk meets the same cybersecurity standards its clients must meet.
Compliant & Secure Infrastructure – Whether onpremises, hybrid, or cloud, the company designs and maintains environments that are compliant by default. Their engineers specialize in Microsoft 365 security hardening, Azure infrastructure, and network and server protection built around the Cyber Security Framework (CSF) and NIST 800-171 controls.
Compliance Consulting Services – As a Registered Provider Organization (RPO) with the Cyber-AB, CompliancyIT has guided over 100 companies toward CMMC readiness. The team includes Certified CMMC Professionals & Assessors, Certified Information Security Managers (CISM), and compliance strategists who help clients align technology, documentation, and culture with federal standards.
More Than IT — It’s Discipline
The Disciplined Resiliency Model outlines three levels of maturity:
Implemented – foundational support, controls, and awareness.
Documented – standardized, repeatable IT and business processes.
Operationalized – compliance embedded into IT Service Delivery and company culture.
This maturity approach empowers leaders to stop reacting to regulations and start operating with discipline, evidence, and confidence.
“I.T. security and compliance isn’t an event — it’s an operating system,” Shilobod says. “When you make it part of who you are, resiliency follows.”
Trusted Nationwide
With all-U.S.-based staff and a national network of over 300 compliance professionals, assessors, and cybersecurity experts, CompliancyIT provides both local accountability and national reach. The company’s founder, author of Cyber Warfare: Protecting Your Business from Total Annihilation and co-star of the documentary Cybercrime: The Dark Web Uncovered, is a sought-after speaker on compliance, cybersecurity, and IT documentation.
Your Path to Disciplined Resiliency
If your organization wants to move beyond checkbox compliance and “fix it I.T. services” — to build a culture where security and excellence are the norm — CompliancyIT helps you get there.
Learn more at www.CompliancyIT.io or call 724-235-8750 to start your journey toward disciplined, provable resilience.
AI Legislation in Pennsylvania: A Growing Focus on Regulation and Innovation
Pennsylvania Senator Tracy Pennycuick, a Republican, represents the 24th District, which includes parts of Berks and Montgomery Counties. For more information, visit senatorpennycuick.com.
simple matter of applying existing laws to new technologies.
The Pennsylvania Senate’s approach to AI legislation reflects broader concerns about privacy and safety, particularly for minors, all while trying to foster an environment conducive to technological advancement.
As artificial intelligence (AI) continues to play an increasingly vital role in various sectors, lawmakers across the United States are grappling with the challenges of regulating the technology. In Pennsylvania, the state Senate is stepping up efforts to address the ethical, legal and economic impacts of AI.
As chair of the state Senate Communications and Technology Committee, my aim is to ensure that AI technologies are used responsibly, without stifling innovation or growth.
THE PUSH FOR AI REGULATION
AI is no longer a distant or hypothetical future technology. It is already reshaping industries such as health care, finance, manufacturing and even transportation. However, as these applications proliferate, they bring with them a host of ethical, privacy and security concerns. The challenge for lawmakers is to strike a balance between encouraging technological development and protecting the public from potential harm.
In recent years, there has been increasing recognition among state legislators that AI regulation needs to be more than a
This summer, my legislation, Senate Bill 649, was signed into law as Act 35 of 2025. The new law classifies deepfakes and other forms of digital impersonation as digital forgeries, punishable by law.
Sadly, we’ve seen criminals impersonating loved ones to swindle the elderly; fabricated political videos and calls intending to fraudulently mislead and misinform voters; and, malicious digital content targeting celebrities and private citizens alike. This measure gives law enforcement the tools they need to fight this digital deception yet does so in a responsible manner, protecting First Amendment rights and preserving valid expressions of parody, satire and other forms of free speech.
Another measure, Senate Bill 806, amends the Unfair Trade Practices and Consumer Protection Law to address the use of AI in advertising and selling consumer goods within Pennsylvania. The bill requires a clear and conspicuous disclaimer whenever AI-generated images, audio, video or text are used to market or sell consumer goods. By mandating these disclosures, the legislation aims to ensure transparency and protect consumers from being misled by highly sophisticated or realistic AI-generated media.
While AI regulation is crucial for protecting citizens and ensuring fairness, Pennsylvania’s lawmakers also understand the importance of maintaining a competitive edge in the tech industry. The state has long been home to a thriving tech sector, particularly in cities like Philadelphia and Pittsburgh, which have seen significant growth in AI research and development. To foster continued innovation, the state Senate has taken steps to create a regulatory environment that is conducive to the growth of AI and other emerging technologies.
LOOKING AHEAD: THE FUTURE OF AI LEGISLATION IN PENNSYLVANIA
As AI continues to evolve, so too will the legal and regulatory landscape. The Pennsylvania Senate is poised to continue its work on AI legislation in the coming years. It is clear that the state is committed to balancing innovation with regulation, aiming to ensure that AI technologies benefit society as a whole while minimizing the risks associated with their use.
While the path forward may not be easy, Pennsylvania’s proactive approach to AI legislation signals a recognition that responsible AI development is key to the future of both the state’s economy and its residents’ well-being. As the technology continues to advance, the state’s regulatory framework will need to evolve, but with careful planning and collaboration between lawmakers, industry and the public.
Elevating Dental Quality to Support Manufacturer & Business Association Members
MetLife SpotLite on Oral Health℠ program¹ helps people connect to general and pediatric dentists who put proactive care front and center. This helps improve health outcomes, which helps reduce costs² and improve employee holistic wellness.
To find a MetLife SpotLite on Oral Health℠ dentist, scan the QR code or contact your MetLife representative.
¹MetLife SpotLite on Oral Health℠ is a special designation intended to identify certain PDP providers who have demonstrated a focus on improved health outcomes and have met qualifying criteria. This designation may be used by plan participants to find providers that better align with their healthcare needs.
MetLife is not endorsing or otherwise recommending the use of a particular PDP provider.
²Savings from enrolling in a dental benefits plan will depend on various factors, including the cost of the plan, how often participants visit a dentist and the cost of services rendered.
Matt Feleppa
Dylan Nantes
Nathan Crouch
Why An Employee Assistance Program Is Vital For Companies: A Data-Driven Perspective
In today’s fast-paced and often highstress work environments, supporting employee well-being is no longer optional, it’s essential. One of the most effective tools available to companies is an employee assistance program (EAP), a confidential resource that offers employees support for personal or work-related problems. Backed by data, EAPs have proven to significantly improve workforce productivity, reduce absenteeism, and boost employee morale. Here at LifeSolutions®, we are committed to helping employers implement a successful EAP to support their workforce. It is estimated that for every dollar spent on an EAP, companies have a cost savings of $4. This savings is reflected in measures of benefit savings, presenteeism/ absenteeism, quality, and work injuries, according to osha.gov/workplace-stress
Mental health issues are among the leading causes of lost work time. Research from the World Health Organization (https:// www.who.int/news-room/fact-sheets/ detail/mental-health-at-work) estimates that depression and anxiety cost the global economy $1 trillion per year in lost productivity. LifeSolutions EAP provides timely interventions that help mitigate such losses — including counseling, legal advice, caregiving support, financial guidance and other services that address employee mental health and well-being.
While research is ongoing in this area, some studies have suggested that employees
experiencing mental distress can potentially use, on average several thousand dollars more in health-care services per year than their peers and incur costs around days lost in the range of several thousand dollars per employee (bls.gov/opub/ted/2022/ unintentional-overdoses-accounted-for388-workplace-deaths-in-2020.htm#). This only highlights how employee wellbeing directly influences retention.
Beyond productivity and retention, LifeSolutions EAP, for one, can play a critical role in disruptive event management and offer immediate emotional support to employees if a crisis occurs.
Offering an EAP indicates to employees that their employer values their wellbeing — not just as workers, but as people. This can be a key differentiator for talent acquisition in competitive labor markets.
Investing in an EAP is not just a compassionate choice — it’s a strategic one. Organizations that prioritize employee support through EAPs benefit from a healthier, more productive workforce, reduced turnover and a stronger organizational culture, all of which contribute to long-term success.
MBA members can learn more about LifeSolutions EAP at workpartners.com/ advocacy/employee-assistanceprograms.
Whitney DeStephano
is an account manager for LifeSolutions’ Employee Assistance Program (EAP). With more than 10 years of experience in population health management, she joined the Workpartners team in 2015. With a focus on EAP, she is responsible for strategic planning and increasing member engagement in a variety of LifeSolutions services.
REPORT
FINDS RESILIENCE
IS TOP QUALITY FOR BUSINESS LEADERS
Business resilience has become a leader’s top priority, according to recent findings. A total of 61 percent of surveyed business leaders now believe resilience is the most important quality for a successful business, according to a report from BDO, an international network of public accounting, tax and advisory firms.
The report, based on a global survey of over 1,000 business leaders in a variety of different sectors, highlights how geopolitical events and rapid technological advancement are forcing a shift from simply surviving to actively thriving. Businesses face risks on various fronts: From shifting competitor landscapes and higher costs of goods to cyber threats and aging tech infrastructure.
“In this environment, leaders must ask themselves: Do I want to play offence or defense,” said Ric Opal, global digital leader with BDO. “Those choosing offence must harness advanced technology to build organizations that are resilient, agile and future-ready. The ‘New Business Edge’ belongs to those with the strategic foresight to anticipate trends and navigate uncertainty with confidence.”
NEARLY HALF OF U.S. WORKERS USING AI IN THEIR JOBS, SURVEY SAYS
Nearly half of U.S. workers, 45 percent, reported using artificial intelligence in their jobs, according to a survey by SHRM. Use of AI was most common among Millennials at 56 percent, while only 25 percent of Baby Boomers said they used AI tools.
A majority of workers using AI, 77 percent, said it helped them accomplish more in less time, according to SHRM. And 73 percent of workers said it improved the quality of their work.
However, the question of how AI is integrated into organizations is important, SHRM noted. Among workers who rated their organization’s AI and human intelligence integration as excellent, 97 percent were satisfied with training opportunities. On the other hand, only 21 percent of those rated integration as fair, and 18 percent of those who rate integration as poor were satisfied with the training available to them.
“As AI continues to reshape the way work is done, it’s imperative we approach its integration thoughtfully and ethically,” Alex Alonso, chief data and analytics officer at SHRM, said in a statement.
Organizations must put strategies in place to drive technological integration as well as empower employees to adapt, reskill and thrive in AI-driven environments, SHRM said.
HOW CAN A LACK OF DOCUMENTATION IMPACT AN EMPLOYER?
Neglecting to attempt to contact or document your attempt to contact an employee can have potential legal ramifications. For example, documentation of outreach efforts can be used as a defense in future claims such as a wrongful termination lawsuit. The documentation should generally include a log of the dates and times of communication, copies of any written messages, and any responses received.
WHY ARE WRITTEN JOB ABANDONMENT POLICIES IMPORTANT?
A written policy is an important tool that employers may refer to when considering disciplinary action and appropriate next steps when an employee does not report to work. Regardless of the specific policy an employer adopts, it is crucial that employers apply the terms of the policy consistently and fairly across all employees.
HAVE AN HR QUESTION/ GET ANSWERS!
As part of The MBA’s free HR and Legal Hotline, the Association offers members counsel on a broad range of workplacerelated issues like:
• • Hiring and firing practices
• • Company policies
• • Compensation and benefits
• • Employment law
• • Employment agreements
• • Workers’ compensation
• • Affirmative Action plans
• • Unemployment comp plans
• • Employee handbook policies
• • Sexual harassment
• • OSHA compliance
• • Family Medical Leave Act
• • Americans with Disabilities Act
• • COBRA
For answers to your HR and legal questions, members can call 814/8333200 or 800/815-2660, or email hrservices@mbausa.org.
From Absence to Action: HR’s Legal and Operational Guide to Job Abandonment
Job abandonment, when an employee fails to report to work without notice or intent to return, creates operational and legal challenges for employers. From staffing disruptions and scheduling gaps to decreased morale and productivity, the impact can be significant. In May 2025 alone, more than 3.3 million workers voluntarily quit their jobs, underscoring the volatility of today’s labor market, according to the U.S. Bureau of Labor Statistics (https://www.bls.gov/jlt/ ).
Employers who adopt a structured approach can minimize disruption and protect themselves from legal risk.
BEST PRACTICES FOR EMPLOYERS
A thoughtful response to job abandonment includes five key steps:
1. Attempt Contact: Employers should use multiple methods — phone, text, email, internal messaging, emergency contacts and certified mail — to reach the employee. Documentation of all outreach is essential. Neglecting to document outreach efforts can expose employers to legal risk, especially in cases involving protected leave.
2. Conduct an Investigation: Before disciplining, employers must confirm that the absence is not covered by protected leave (e.g., FMLA, military leave, ADA accommodations). They should also
consider extenuating circumstances, such as medical or family emergencies, or scheduling miscommunication.
3. Determine Appropriate Action: Termination is often the outcome when communication fails, but employers may also consider alternatives like a written warning or performance plan if a valid justification exists. A formal termination letter is recommended to document the process.
4. Establish a Written Policy: A clear job abandonment policy, typically defining three to five consecutive missed days as abandonment, sets expectations for employees. The policy should outline reporting requirements, investigation steps and potential consequences.
5. Train Managers and Employees: Training employees reduces misunderstandings about reporting absences, while equipping managers with guidance ensures consistent, fair enforcement across the organization.
While job abandonment cannot be fully eliminated, proactive policies and consistent practices help employers manage disruptions and reduce risk. By documenting communication efforts, conducting fair investigations, and applying policies evenly, employers can protect their organizations while maintaining a fair and professional workplace.
Alyssa Finegan, SPHR, is an HR business partner at The MBA. Contact her at 814/833-3200, 800/815-2660 or afinegan@mbausa.org
Corporate Gifts from Mason Farms – Fresh, Festive & Hand-Delivered
Mason Farms makes gift giving easy with fresh, handcrafted gifts for every occasion – from vibrant poinsettias and evergreen wreaths to custom fruit baskets and gift certificates.
Perfect for all occasions – holidays, birthdays, anniversaries, or simply to show appreciation for a job well done.
Our corporate gift program is ideal for recognizing employees, thanking clients, or celebrating the holiday season.
Orders $250 or more receive a 10% discount (includes gift certificates) 839 Peninsula Drive, Erie, PA 814-833-3933 www.masonfarms.com
Sit-down dinners, cocktail hours, or small-plate gatherings welcomed
4-hour private museum rentals
3-floors and outdoor space with worldclass play-based exhibits
“Our guests were energized and inspired by this venue, and the staff made it simple and enjoyable to plan.” – Karen Bilowith, President & CEO, Erie Community Foundation
Contact kristina@eriechildrensmuseum.org or call 814-453-3743 for more information and to book your event!
Office: 814/240-3226
Email: rhonda@intelligentconversations.com
Website: intelligentconversations.com
Intelligent Conversations Transforms Sales Performance Through Strategic Consulting
Erie-Based Sales Leader Drives Coaching and Talent Development to Help
Manufacturers Build High-Performing Teams and Achieve Sustainable Growth
When mid-market businesses struggle with inconsistent sales results, underperforming teams, or misaligned strategies, they turn to Intelligent Conversations for solutions that deliver measurable impact. Founded by Mike Carroll and based in Milwaukee, Wisconsin, this specialized sales consulting firm has built its reputation on transforming sales organizations through proven methodologies and strategic expertise.
A FOUNDATION BUILT ON RESULTS
Carroll established Intelligent Conversations with a clear mission: to help companies unlock their sales potential through intelligent strategy, process optimization, and talent development. With deep experience in sales leadership and organizational transformation, Carroll recognized that many successful companies were leaving revenue on the table due to inconsistent sales processes, unclear accountability measures, and underdeveloped talent.
“We see companies every day that have great products and strong market positions, but their sales results don’t reflect their potential,” explains Carroll. “The gap usually isn’t in what they’re selling, it’s in how they’re selling it.”
EXPERT LEADERSHIP TEAM
A key differentiator is Rhonda Rockwell, the firm’s director of Sales Coaching and Talent Development. With over 20 years of seniorlevel leadership experience in both sales management and sales operations, Rockwell brings a unique perspective that allows her to examine the sales process from all angles to identify optimization opportunities. Based in Erie County, Pennsylvania, her extensive
background encompasses sales strategy, process optimization and team leadership.
Throughout her career, Rockwell has successfully streamlined processes, improved data-driven decision-making and cultivated high-performing teams. This dual expertise in both sales management and operations gives Intelligent Conversations a competitive advantage in diagnosing complex sales challenges and implementing solutions that address both strategic and tactical needs.
PROVEN METHODOLOGIES
What sets Intelligent Conversations apart is its systematic approach to sales transformation. Rather than offering generic solutions, the firm conducts thorough assessments to understand each client’s unique challenges, market dynamics and growth objectives. Intelligent Conversations’ methodologies are based on proven frameworks that have delivered results across manufacturing, professional services, logistics, financial services,and other mid-market sectors.
SERVING DIVERSE INDUSTRIES
COMPREHENSIVE SALES TRANSFORMATION
Intelligent Conversations specializes in three core areas that drive sales excellence.
First, sales performance improvement focuses on diagnosing root causes of underperformance and implementing systems that create consistent, predictable results. The firm works closely with leadership teams to identify process gaps, refine sales methodologies and establish metrics that matter.
Second, the firm’s team scaling expertise helps growing mid-market businesses build sales organizations that can expand effectively without losing quality or culture. This includes developing hiring profiles, creating onboarding systems, and establishing career progression pathways that attract and retain top talent.
Third, strategic alignment ensures that sales activities directly support broader business objectives. By connecting sales strategy to company goals, Intelligent Conversations helps organizations focus their efforts on the highestvalue opportunities and markets.
Intelligent Conversations has deep expertise across various industries. Its approach in navigating complex B2B sales cycles and technical product explanations is highly adaptable. Whether serving manufacturing firms, financial institutions, logistics companies, professional services or nonprofit organizations, Intelligent Conversations tailors its strategies to industry specific needs and sales challenges. This versatility allows the firm to help clients across diverse sectors develop technical selling capabilities and create value propositions that resonate with sophisticated buyers.
LOOKING FORWARD
As mid-market businesses continue to face evolving market conditions and increased competition, Intelligent Conversations remains committed to helping clients build resilient, adaptable sales organizations. Its focus on sustainable systems and processes ensures that improvements endure long after the consulting engagement ends.
Companies seeking to transform their sales performance continue to discover what makes Intelligent Conversations the strategic partner of choice for businesses serious about growth.
Mike Carroll
Rhonda Rockwell
MBA TRAINING GRADUATES
The MBA recently recognized the graduates of its professional development training course series. To see exclusive photos from the Recognition Training Ceremonies or to learn more about The MBA’s more than 80 training courses, visit mbausa.org.
Leadership for Team Leaders Series — Erie Front row, from left: Lori Royer, Erie Insurance; Connie Seaton, Marquette Savings Bank; and, Jackelyn Depew, Matric Group. Back row, from left: Mark Vommaro, Erie Insurance; Madison Nageotte and Julia Zacherl, Marquette Savings Bank; and, Adam Silvis, Erie Insurance.
Certified Supervisory Skills Series — Erie Front row, from left: Rachael Shatto and Ashley Pazko, Marquette Savings Bank; and, Scott Morton, Regal Rexnord Back row, from left: Jacob Bonk, Ajax/CECO/Erie Press; Heidi Giusti, Marquette Savings Bank; Kevin Reichel, Family Services of NWPA; and, Matthew Cramer, Signal Technologies Inc.
Leadership for Team Leaders Series — Erie Front row, from left: Jim Shaffer, Millcreek Township; and, Aaron Harrington and Will Rhys, Erie Press. Back row, from left: Cameron Wolfe, Mason Byler and Raymond Smith, Erie Press.
Certified Supervisory Skills Series — Erie Front row, from left: Joe Snyder, Petrex Inc.; Jesse Patsy, Ajax/CECO/Erie Press; Frank Myers, Signal Tech; Jessica Grimm, Winland Foods; and, Lynn Swartwood, Housing & Neighborhood Development Service. Back row, from left: Ken Parks, Erie Downtown Development; Brock Vicary, Keli Lechner and Derek Kindle, Winland Foods; Justin Wilofire, Ajax/CECO/Erie Press; and, Matt Thompson, Winland Foods.
Leadership for Team Leaders Series — Erie Front row, from left: Andrew Brown-Kinley, Snap-tite Hose; Stacy Amatangelo, Logistics Plus; and, Deidre Walter, National Fuel. Back row, from left: Ryan Dart, Berry Global; Eric Walker, Erie Insurance Group; Andy Salapek, Betts Industries; and, Steve Barber, Snap-tite Hose
Certified Supervisory Skills Series — Erie Front row, from left: Genevick Auernhamer, Ajax/CECO/Erie Press, and Matthew Wagner, American Tinning and Galvanizing Co. Back row, from left: Jarid Pettit, Erie County Housing Authority; Brad Rutkowski; Eriez Manufacturing; and Tonia Whipple, Denver Tech, LLC.
2025 MFG DAY CELEBRATION
The MBA, along with the support of more than 60 partners and sponsors, including major sponsor AirBorn, hosted the 2025 Manufacturing (MFG) Day celebration on October 8 at the Bayfront Convention Center in Erie. More than 70 schools and well over 2,000 students, educators and business representatives attended. To view photos, visit mbausa.org.
12TH ANNUAL 10.08.25 WEDNESDAY MFG DAY EVENT
MFG Day was made possible thanks to the generous support of The MBA’s partners and sponsors.
WE’RE ON A MISSION TO INSPIRE, ENGAGE AND ATTRACT THE NEXT GENERATION OF MANUFACTURERS!
ALONG WITH OUR PARTNERS: CONTACT US FOR MORE INFORMATION ON HOW YOUR COMPANY CAN GET INVOLVED. 814/833-3200
Patty Welther pwelther@mbausa.org
Judy Rosatti jrosatti@mbausa.org
PennWest sponsored this year’s totes.
AirBorn was the main sponsor of this year’s MFG Day celebration.
Students took part in interactive breakout sessions during the morning. The educational session recordings were sponsored by Widget Financial.
MacLean Fogg sponsored this year’s Passport game with Wabtec donating this year’s prize, an Apple iPad. Bonus prizes — 3D printers — were donated by Ellwood National Forge and Gannon University. Students also were awarded prizes — Airpods and gift card from Barnhart Transportation and 3Doodler 3-D Printing Pens and gift cards from The MBA.
Students enjoyed a delicious lunch thanks to Curtze, Smiths, Erie Strayer, Humes Chrysler Jeep Dodge RAM and PSB.
Penn State Behrend sponsored the Main Stage while AirBorn was the 2025 major sponsor.
2025 Patrick R. Locco Scholarship Award winners were recognized at the MFG Day Student Appreciation and Recognition Rally. From left are: Eric Nowlin of Erie High School, Braydon Kehl of the Erie County Technical School, Connor Dunn of the Crawford County Career & Technical Center and Kamdyn Moon of the Corry Area Career & Technical Center.
More than 2,000 students from more than 70 area schools attended this year’s event, featuring an array of interactive exhibits.
The MBA recognized the support of partners Crawford County K–12 Career Education Alliance, Career Street, NWPA NTMA and Harbor Creek School District.
The MFG Day shirts were sponsored by Eriez, Ellwood National Forge, Plastek, NTMA, Allegheny College, Amcor and Northern PA Regional College.
120TH ANNUAL EVENT
The MBA hosted its sold-out 120th Annual Event on October 8 at the Bayfront Convention Center in Erie, featuring keynote speaker Dana Perino. The event was made possible by the support of major sponsor, Ridg-U-Rak, Inc., and sponsors UPMC Health Plan, LECOM, Logistics Plus, PNC, Howard Industries, MacDonald Illig Attorneys, Greenleaf Corporation, Parker LORD Corporation, McInnes Rolled Rings, Bonnell’s Truck & RV Collision, Inc., Insurance Management Company/ A HUB International Company and Widget Financial. To view photos, visit mbausa.org.
Dana Perino drew the winning raffle ticket of The MBA’s grand prize — this wagon filled with donations from MBA members. The prize was won by Jim Rutkowski Jr. of Industrial Sales & Manufacturing.
The MBA paid tribute to business leaders who passed away in the past year, including Jim McKibben, David Kozak, Ph.D., Ed Dalglish and Donald Prischak.
Combat veteran Maxine Reyes sang the National Anthem. Her performance was sponsored by Bonnell’s Truck & RV Collision, Inc.
Guests enjoyed a complimentary copy of The MBA Business Magazine’s 2025 Annual Report.
More than 1,500 business and community leaders attended the 2025 Annual Event.
Annual Event sponsors included major sponsor Ridg-U-Rak, and sponsors Bonnell’s Truck & RV Collision, UPMC Health Plan, LECOM, Logistics Plus, Parker Lord, PNC, Howard Industries, MacDonald Illig Attorneys, McInnes Rolled Rings, Greenleaf Corporation, Insurance Management Company/A HUB International Company and Widget Financial.
Dana Perino, former White House press secretary, political commentator and New York Times bestselling author, gave the keynote address. Perino shared stories during her discussion, “Resilient Leadership in Divided Times.”
Father Jason Feigh of Immaculate Conception Parish in Clarion delivered this year’s invocation.
Ridg-U-Rak, Inc. was the major sponsor the 120th Annual Event. Shown here is CEO John Pellegrino Sr., P.E. with his wife Mary and guests.
MBA Chairman Matt Clark addresses members during the program.
2
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