July/August 2023 Plumbing SA

Plumbing SOUTH AUSTRALIA JULY / AUGUST 2023

Published by Master Plumbers Association of South Australia

99 Morringe Avenue Camden Park SA 5038 2

E: service@apms-sa.com.au

P: 08 8295 2333

F: 08 8295 8140

W: www.apms-sa.com.au

MASTER PLUMBERS SA

INSIDE THIS EDITION...

FOREWORDS CEO Editorial

4

MEMBERSHIP OTR Membership Deal

18

Member Benefits

24

SA & NT Industry Members

27

INDUSTRY Voices of The Trades - Simpro

7

SA Water Report

19

Apprentice of the Month Profile

20

MPA Staff Profile

21

Our Industry Supporters

26

NAIDOC Week

page 15

Daniel Gould apprentice

page 20

LEGAL Getting it Right With Receipts & Invoices

13

Key Modern Award Changes

14

EVENTS & SOCIAL 2023 President’s Lunch Partnership Package

8

Helping Xavier

10

Rich History of NAIDOC Week

15

Every Drop Counts - Lifeblood

17

Member Projects

23

Master Plumbers SA Event Calendar

25

FRONT COVER: Artwork by Lawson Dodd (he/him) Kaurna / Narungga / Ngarrindjeri)

PRESIDENT: Matt Sando DEPUTY PRESIDENT: Mike McEntee INDEPENDENT CHAIR: Daria McLachlan TREASURER: Damon Hammond COUNCILLORS: Steve Adams, Rob Dineen, David Hurst, Steve Slack

MASTER PLUMBERS SA STAFF Andrew Clarke | Executive Officer m: 0438 282 448

Jodie Bischoff People, Careers & Wellness Manager

e: andrew.clarke@mpasa.com.au

e: jodie.bischoff@mpasa.com.au

Janique Viljoen | Executive Support Coordinator

Sam Baulderstone | Field Officer

e: janique.viljoen@mpasa.com.au

e: sam.baulderstone@mpasa.com.au

m: 0447 496 216

PUBLISHED BY: Master Plumbers Association of South Australia Inc 213 Greenhill Rd Eastwood SA 5063 | PO Box 145 Fullarton SA 5063 Ph: (08) 8292 4000 Email: admin@mpasa.com.au | Website: www.mpasa.com.au PRE PRESS AND PRINTING: Keystone Printing

Ph: (08) 8231 9999 | Email: info@keystoneprinting.com.au

Brock Perkins | Field Officer m: 0499 975 475

e: brock.perkins@mpasa.com.au

Brittany O’Neill Administration Support Officer e: brittany.oneill@mpasa.com.au

Rachel Clark

Rhia Daniel

Administration Officer

Marketing & Membership Coordinator

e: rachel.clark@mpasa.com.au

e: rhia.daniel@mpasa.com.au

Opinions expressed in Plumbing SA are not necessarily those of the MPA SA, nor does the MPA SA guarantee the accuracy of the statements made by contributors or advertisers or accept responsibility for statements they may express in this publication, nor does the MPA SA accept liability to advertisers for the publication of advertising which may be held contrary to the Competition and Consumer Act 2010. MPA SA reserves the right to refuse, cancel, amend or suspend any advertisement or insert without reason. All advertising pricing is correct at the time of publication but is subject to change without notice. Errors and omissions excepted.

CEO EDITORIAL

BY ANDREW CLARKE EXECUTIVE OFFICER

2023 Roadshows

This year’s Roadshows have now concluded as of late July.Mount Gambier was the last hurrah, with a great turnout that matched the overall numbers throughout the first half of the year.

- Security of Payment Legislation to protect all subcontractors - Lead Free products to be enforced by 2026 – new ‘LF’ logo to be placed on new products

To reflect on some of the key points raised during the presentations, I’ve summarised what was discussed: OTR Presentation included the following key areas:

Member Information - Industrial Manslaughter legislation - Wage Theft legislation (not finalised as yet) - WHS Compliance - New opportunities for members - MPA GTO – Apprentices available for hosting - Member Survey

Water Services - Installation of TMV’s and licensing requirements - Flexible hoses - Pot fillers

One very important part of the Roadshows is the support we get from our sponsors and industry partners. This is by far a huge key to the success of these events and leverage for industry currency.

I wish to thank all those plumbers, both members and non-members for attending these important information sessions.

Stormwater - Stormwater legislation - Rainwater systems - Roof Plumbing in SA (license requirements) Sanitary Plumbing & Drainage - Vacuum Drainage Heated Water - Installation of Heat Pumps - Installation of TMV’s General Topics included: - Insurance and design Builders license and roofing - RPZ Valves - Electrical Safety - Flood hazard mapping Plan SA - Tampering with SA Infrastructure MPA Presentation included: National MPANZ Strategic Plan and changes to our industry - Lobbying of both State and Federal Govts to ensure our industry is protected - Program to increase the number of people entering the Plumbing industry - Consumer awareness campaign to use a member of the Master Plumbers Associations - Continuous Professional Development to protect our trade and upskill the industry

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I would therefore like to thank the following for their massive contributions in attending and support this year: - ABEY - Australian Gas Networks - Before You Dig - Bianco - Cbus - CITB - Milwaukee - NAB - Portable Long Service Leave - Rheem - RIDGID - SA Water - Simpro - TAFE SA - TOYOTA To the team from The Office of Technical Regulator (OTR) – thank you for all the hard work from your presenters!I would also like to thank our regional members for assisting in locating venues to hold these events, the volunteers from the various Football Clubs and the networking opportunities that helped strengthen our industry.

Member Benefits The newly formed team at the MPA are now working extremely hard to build greater benefits for all members.

MASTER PLUMBERS SA

CEO EDITORIAL

BY ANDREW CLARKE EXECUTIVE OFFICER

We are looking to provide the very best value to all our membership and this enhances not only our strength and position in the market place but assists our members to have direct benefits and opportunities to improve business operations.

We will be rolling out some new offers that hopefully you all see value in and can gain some advantages in a tougher business environment.

We encourage you to seriously look at what is on offer and if you wish to discuss other potential benefits – we are here to listen and discover new opportunities.

The National Gas Debate The debate around reducing greenhouse emissions is taking off again (is this round two or three?

Who really knows?) with some States and Territories hinting that the manufacturing/cost of Gas and the damage gas has on the environment is now forcing

Governments into shutting the gate (or turning off the valves) on new gas connections for new residential and commercial builds.

There are so many components to this argument that it could literally fill a library with research papers, data on costings, data on what the state of the world will look like in 50 years’ time, etc etc.

In a very quick coverage on this subject matter, I can only say it is a hot mess that will take years to fully understand what each jurisdiction will do and what are the key objectives each jurisdiction have in their decision making.

I see things very differently and I am a strong believer that competition keeps prices down as it keeps everyone honest.I also have been through the period when electric hot water services were banned in SA (2009) as they were blamed for increasing greenhouse gasses, yet now gas is the enemy.

continued...

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CEO EDITORIAL

BY ANDREW CLARKE EXECUTIVE OFFICER

South Australia produces hydrogen (classified as a green gas) at Tonsley, used in a trial in existing gas infrastructure blended (10%) with natural gas for 700 plus homes.

This is an investment that could lead to future residential developments having choice to run efficient energy sources to reduce greenhouse gases.

I congratulate the SA Government on the initiative of new technology to enhance advancement in our industry. Green gas is worth the trials and potentially an investment for the state if the production and export markets are calling.

The banning of a major resource that provides some security to the community is always hard to swallow, especially when we all have little faith in a power network that has failed us for generations.

100 YEAR MEMBERS A J PAternoster & son pty ltd

W.F. Gray & Co Pty Ltd

50 YEAR MEMBERS A S Carlson & Sons Pty Ltd

E J Northway & Son Pty Ltd

Baldwin’s Plumbing & Gas

F S Scott & Co Pty Ltd

Bruce Harris Project Management Pty Ltd

Glenelg North Plumbers Pty Ltd

BT & RB Foreman Dineen Plumbing Eco Green Plumbing

Glenelg Plumbing Services Pty Ltd Hall & Baum N D Birchmore Pty Ltd Victor Plumbing Service

LIFE MEMBERS D. J. HEBBARD

R. R. FARNHAM

T. DRIVER

J. HOLDER

S. B. HALL

B.HARRIS

We may be entering a new phase in our lives where choice is no longer an option.

6

MASTER PLUMBERS SA

VOICES OF THE TRADES 2023 SIMPRO’S VOICE OF THE TRADES REPORT HIGHLIGHTS IMPACTS OF SKILLS AND SUPPLY SHORTAGES

The Voice of the Trades research indicates that 72% of trade professionals (HVAC, security, plumbers, contractors, electricians and others) believe that new software and technology must be adopted to remain competitive, while 60% feel that administrative burdens have a negative impact on their ability to service customers.

One of the report’s key findings is the significant amount of time, effort and money trade businesses spend on administrative tasks.

New multi-country report details how digital transformation can help grow trade business, but help needed in administration, hiring and managing supply chains.

Trade professionals estimate they spend over 18 hours a week on tasks such as scheduling, inventory, invoicing and overall workflow management.

49% of respondents believed that time on admin has directly contributed to customer frustration.

Simpro’s Voice of the Trades report, released 23 May, provides insights from trade professionals highlighting global issues and indicating that digital transformation of the on-the-ground trade business is nowhere near complete.

“The Voice of the Trades findings confirm the need for trade businesses worldwide to implement technology solutions to lessen the burden of business management in any economy,” said Gary Specter, CEO of Simpro.

The report gleaned feedback from 840 respondents from a geographic pool that includes the US, UK, Australia, New Zealand, and Canada.

“This research provides a clear roadmap for improving operational efficiency so trade organisations can better serve their customers. Simpro is committed to helping trade professionals working on job sites and in homes be more efficient and successful.”

The aim of the research was to capture trade opinions on their priorities, challenges, technology usage, plans for innovation, and outlook for 2023. 2022 was a challenging year for trade industry professionals.

Supply chain issues, an economic downturn and a skilled labour shortage meant companies were stretched thin, and customer satisfaction took a hit.

Gary Specter CEO Simpro

According to the research, a stunning 94% of respondents feel that there is a lack of skilled candidates in the market, naming hiring and retention as the number one issue they’re facing in 2023.

With trades are facing a skilled labour shortage, few respondents indicated a positive outlook for hiring in 2023.

Nearly three out of four respondents (73%) anticipate hiring to be more challenging this year than last, due to a lack of skilled workers and economic uncertainty.

Supply chain disruption has also hit the trade industries hard, with 94% of respondents having to delay progress on a job due to missing equipment or stock and 90% having to reschedule a job due to missing equipment or stock.

www.mpasa.com.au

7

2023 PRESIDENT'S LUNCH PARTNERSHIP PACKAGE OCTOBER FRIDAY

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AT 12PM

2023 WILLIAM MAGAREY ROOM ADELAIDE OVAL

8

MASTER PLUMBERS SA

Partnership Agreement

Pa

Please complete the form below and email to: andrew.clarke@mpasa.com.au to confirm your partnership of our 2023 President’s Lunch.

Please to con

Company Name

Com

Contact Name

Con

Contact Number

Con

Company Address

Com Add

Contact Email

Con

Please select partnership package for your business: MAJOR - $10,000 INC GST

PLATINUM - $6,000 INC GST

KEY - $3,000 INC GST

AWARD - $1,200 INC GST

Plea

Invoice Terms: Payments are to be paid in full within 7 days of invoice issued.

Payment Method: Bank transfer.

Invo Paym

Confirmation

Con

on behalf of (Name)

(Nam (Organisation Name)

(Orga

Hereby permit Master Plumbers Association of South Australia to send an invoice for the partnership amount I have selected. I agree to the Terms & Conditions outlined in this document and confirm our committment to sponsor this event.

Here amo com

Signature

Sig

Date

Da

www.mpasa.com.au

Master Plumbers SA | 08 8292 4000 | admin@mpasa.com.au

9

HELPING XAVIER Andrew and Danii Pudovkin of Triton Plumbing & Gas have been members of ours since 2020, and they’ve been a pleasure to work with.

Their son Xavier was diagnosed with stage 4 high risk Neuroblastoma at the end of March 2021, when he was just 3.5 years old. Xavier’s mum, Danielle, tells us his story.

Xavier’s symptoms appeared abruptly one night. He came into our room with severe abdominal pain, and projectile vomited all over our bed.

We initially thought he had appendicitis, so we immediately called an ambulance.

By the time we reached the hospital Xavier seemed fine and happy. However, a few days later he had more pain, this time in his back.

We went back to numerous doctors who undertook blood and urine tests. We were told everything was fine and that he just had a virus.

The pain then moved to Xavier’s chest; he couldn’t even climb up on my bed. I called another ambulance, and we ended up at Women’s and Children’s Hospital in Adelaide.

That weekend was when our life changed forever, and we heard the word ‘neuroblastoma’.

Xavier had a solid tumour on his right adrenal gland. From this point we didn’t leave the hospital.

Xavier went through 18 months of intense treatment which included chemotherapy, surgery, high dose chemo with stem cell treatment, radiotherapy, and immunotherapy.

Even though Xavier got really sick through treatment, we tried to keep his life as ‘normal’ as possible. Xavier loves swimming, but he couldn’t swim because he had his central line.

As soon as he had finished his 2nd high dose of chemotherapy, we got his central venous catheter removed and a port put in for the remainder of treatment.

This was one of the BEST decisions we made and fought for. In December 2021, he was swimming again.

With the approval of our oncologist and pharmacist, I supported Xavier’s body through treatment by seeing an integrative GP, and naturopath.

I feel so blessed that our oncologist let me do this.

The deal was we had to have an open relationship and I had to be honest, which I was.

My husband and I run a plumbing business which is our sole income. I ran our business from the hospital, catching vomit, cleaning up poop, or just snuggling

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HELPING XAVIER Xavier while I did pay-runs, booking customers, social media and general admin, - the list goes on!

This was super challenging but I’m glad I had something to keep me occupied with my time in hospital.

Xavier received the news he was NED (no evidence of disease) after finishing treatment in September 2022.

However, scans in March 2023 showed 2 new growths so Xavier is now undergoing further treatment for relapsed neuroblastoma.

On the CT scan, the growth in his neck is 9 x 13mm, and the growth in his abdomen is 20 x 14mm.

The long-term survival rate is less than 20% with the curative treatments available in Australia.

Xavier’s only chance of long-term survival is a clinical trial overseas that costs $500,000. You need to start treatment 60 days once your child reaches No evidence of disease and finishes rescue treatment.

No parent should have to be worried about raising money to get their child the best possible treatment to survive. If you’re in a position to give, please scan the QR Code to donate to Xavier’s fundraiser.

www.mpasa.com.au

11

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Your Association membership unlocks Toyota Fleet discounts across a great range of Toyota vehicles to help you find the right car for your lifestyle and budget.

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To find out more, visit your local Toyota Dealer or go to toyota.com.au/fleet

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MASTER PLUMBERS SA

GETTING IT RIGHT WITH RECEIPTS AND INVOICES At the completion of a job plumbers will be keen to make sure the customer pays for the plumbing parts and services provided. Did you know the law requires you to give the customer a proof of transaction?

This proof – which is usually a receipt or GST tax invoice – provides a record of the work done by your business and the price paid by the customer, and it also helps customers to keep track of their home maintenance expenses.

However, if the customer asks for an itemised bill then you must provide it within seven days. Consumers have the legal right to ask for an itemised bill within 30 days of supply of the services or receiving the original bill, whichever is later.

An itemised bill must show: • how the price was worked out • the number of labour hours and hourly rate, if relevant • a list of materials used and the amount charged for them, if relevant.

The bill must be in plain language, legible and clear. You cannot charge the customer for providing the itemised bill.

When and how to provide a proof of transaction

Penalties

The Australian Consumer Law (ACL) requires that a proof of transaction must be provided for anything that costs over $75, and so this requirement would apply to the vast majority of plumbing jobs. If the plumbing products or services provided are less than $75, the consumer can ask for a receipt, and the business must provide it within 7 days. Often contracts, invoices and payments are arranged electronically these days, with documents provided via email. As long as all the required details are provided to the customer in writing – either digitally or in hard copy - then you will have met your obligation to provide a proof of transaction. Merely showing a customer the details of the plumbing job on your computer or tablet screen is not considered providing proof of transaction. The customer must be given a copy for their own records.

Required details

The details you must provide in a proof of transaction are: • the name of your business • your business’s ABN or ACN • the products and services provided to the customer • the date the plumbing job was done • the price of the job.

The invoice or receipt generally does not need to list in great detail every single component of the job or the parts supplied. As long as it provides an accurate and clear description of the plumbing job, then this will usually suffice.

www.mpasa.com.au

08 8374 0132

The maximum civil penalties under the ACL are $15,000 for a company or $3,000 for an individual for: • not providing a proof of transaction, or not providing it within the required time • not providing an itemised bill, or not providing it within the required time • charging a customer for an itemised bill.

Issues for customers

When consumers contact Consumer and Business Services (CBS) for advice about concerns with a plumbing job, the information provided in an invoice or receipt can be a key part of considerations about the matter. It is often in the plumber’s best interest as well as consumers’ to make sure that any paperwork relating to a job is clear about the nature of the plumbing job and the price paid.

More information

For more information about requirements for invoices and receipts and other general advice about running a business please visit sa.gov. au/topics/business-and-trade.

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KEY MODERN AWARD CHANGES EMPLOYERS CAN NO LONGER DIRECT EMPLOYEES TO TAKE UNPAID LEAVE IN SHUTDOWN PERIODS It is common for employers to direct employees with insufficient accrued annual leave to instead take unpaid leave during temporary shutdown periods such as the Christmas and New Year holiday period.

However, from 1 May 2023, amendments made to 78 modern awards will commence, and many employers will lose the right to direct employees to take unpaid leave if they do not have enough annual leave accrued to cover the shutdown period. These awards include: • Building and Construction General On-site Award 2020; • Plumbing and Fire Sprinklers Award 2020; • Clerks – Private Sector Award 2020; • Electrical, Electronic & Communications Contracting Award 2020; • General Retail Industry Award 2020; • Higher Education Industry – General Staff – Award 2020; • Hospitality Industry (General) Award 2020; • Manufacturing and Associated Occupations Award 2020; and

Industries

&

• Professional Employees Award 2020.

Summary of amendments

The amendments are part of the Fair Work Commission’s four yearly modern award review, where the Fair Work Commission decided to standardise the annual leave shutdown provisions in most modern awards by inserting a new model clause for shutdowns.

Currently, many awards have provisions outlining how an employer can require an employee to take leave during the shutdown period, whether paid or unpaid leave. We note that some awards are more prescriptive than others.

This means that if an employee does not have sufficient accrued annual leave to cover the shutdown period and they do not agree to take unpaid leave or the employer does not allow for annual leave in advance, then the employee may be entitled to continue to work during shutdown, or if there are no suitable duties, be paid wages during the shutdown period.

Accrued annual leave

The model clause allows an employer to direct its employees to take a period of paid annual leave during a temporary shutdown period only if the direction is in writing, is reasonable and provided that the employee has accrued such an entitlement to annual leave.

The model clause also provides for new notice requirements. Employers must give employees at least 28 days written notice (or longer if stipulated) of a temporary shutdown period. If an employee starts after the notice is given then they must be given notice of the shutdown period as soon as reasonably practicable after starting.

Key takeaways

Employers who are covered by the affected awards will need to ensure that they comply with the new model clause. Employers will be required to work with employees where the employee does not have sufficient annual leave to cover shutdown periods.

Employers are still able to direct employees to take annual leave provided it meets the requirements in the model clause.

Employers should review their leave policies, procedures and contract clauses covering annual leave to reflect the amendments.

If you require assistance, please contact Lynch Meyer Lawyers’ Workplace Relations Team: We offer all Master Plumbers members the first 30 minutes of advice free on any new matter.

Insufficient annual leave

Sonia Bolzon Partner Lynch Meyer Lawyers P: 08 8236 7688 E: sbolzon@lynchmeyer.com.au

However, a period of unpaid leave can be agreed upon in writing between an employer and employee, and an employee can come to an arrangement with their employer to take annual leave in advance of it being accrued (also referred to as “negative annual leave” or “annual leave in advance”).

Celeste Craggs Associate Lynch Meyer Lawyers P: 08 8236 7638 E: ccraggs@lynchmeyer.com.au

The model clause provides that an employer will not be able to require or direct an employee to take unpaid leave during temporary shutdown periods if the employee does not have sufficient annual leave.

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MASTER PLUMBERS SA

THE RICH HISTORY OF NAIDOC WEEK

To celebrate NAIDOC Week, we commissioned Lawson Dodd, a Kaurna / Narungga / Ngarrindjeri artist through Ochre Dawn for the design of our magazine cover.

In 1967, a public vote ruled in favour to change the Constitution to include Aboriginal and Torres Strait Islander people as part of the population.

Our Office is based on Kaurna Country, and we respect the spiritual relationship that the Kaurna peoples have with the land.

In 1955, the Day of Mourning moved to the first Sunday in July, as it was decided that the event should be not only a protest day, but also a celebration of Aboriginal culture.

NAIDOC Week (National Aboriginal and Islanders Day Observance Committee) occurs annually in July, and celebrates the history, culture and achievements of Aboriginal and Torres Strait Islander peoples.

In 2023 NAIDOC Week was celebrated July 2nd July 9th, with the theme being For Our Elders. This theme pays respect to Elders as cultural knowledge holders, community figures, teachers and survivors.

The celebration of NAIDOC Week can be traced back to the 1920s, with Aboriginal rights groups fighting for acknowledgement of their culture and their history.

The first Day of Mourning was held on January 26th, 1938, protesting their treatment under the Commonwealth and asking for a new policy to give Aboriginal people full citizen status and equality within the community.

It took a decade for all Aboriginal and Torres Strait Islander people to be granted citizenship under the Nationality and Citizenship Act 1948.

www.mpasa.com.au

Around this time, the National Aborigines Day Observance Committee (NADOC) was formed; the National NAIDOC Committee of today respectfully acknowledges the now defunct and inaccurate term ‘Aborigines’, whilst retaining the term in the title, due to historic use by Elders in establishing this week of commemoration.

In 1972, the Department for Aboriginal Affairs was formed, as a direct outcome of the 1967 referendum.

In 1974, it was decided that the National Aborigines Day celebrations should extend to a week covering the first and second Sundays in July each year.

This is now known as National Aborigines and Islanders Day Observance Committee (NAIDOC) Week.

NAIDOC Week is not the only time you can celebrate Aboriginal culture and achievements, but it’s a week to reflect, come together as a nation and engage with cultures that are tens of thousands of years old.

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MASTER PLUMBERS SA

EVERY DROP COUNTS 1 in 3 people will need donated blood in their lifetime. Can you see 3 people if you look around right now?

Your donation could help save one of their lives.

For that reason, we’re taking part in the Building and Trade Blood Drive from 1 September to 30 November.

We’re taking part through Australian Red Cross Lifeblood’s group donation program, Lifeblood Teams. This isn’t a team that’s going to win a grand final or get sponsored by Adidas but together, we can make a real difference.

Count yourself in for the Master Plumbers South Australia Team.

Whether you’ve been giving blood for years or you’ve just started thinking about it, it’s the perfect time to join our Lifeblood Team. Our supportive group makes donating easier (and more fun!).

You can donate at any of the Lifeblood donor centres across Australia and so long as you are part of our team — it all counts towards our blood drive goal and helps our community.

Not already a donor? Visit www.lifeblood.com.au or download the Lifeblood app on your phone and register.

South Australia actually punches above it’s weight in blood donations but like with many things, our beautiful state is often overlooked.

Nationally, the goal for the Blood Drive is 1,000 individual donations for up to 3,000 lives saved. Roll up your sleeves, and let’s show the other states how it is done.

www.mpasa.com.au

17

Plumbers’ Perks OTR and Master Plumbers SA are pleased to offer all members an exclusive fuel card offer that will help your business!

Weekly Card Fees No fees for the first 12 months*

Zero Transaction Fees No transactions fees*

Fuel Discount 4.0 cents per litre off the pump price

Locations Over 170 OTR locations across SA and VIC, including BP sites throughout Australia*

For more details contact: Lauren Robertson Commercial Relationship Manager p 0459 536 637 e l.robertson@reliablepetroleum.com.au *Terms and conditions. Card fees are waved for the first 12 months. Out Of Network Transaction Fee ($0.38) – This fee is only charged for transactions made outside of the OTR Network. That is sites not branded OTR. This will be for all BP sites interstate or in SA that aren’t branded BP-OTR. Payment terms are by direct debit.

Invoicing is 14 days end of month.

OFFICIAL OFFICIAL

29 June 2023 29 June 2023

OFFICIAL OFFICIAL OFFICIAL

We have conducted extensive investigations regarding copper corrosion of pipework in the 29 June We have2023 conducted extensive investigations regarding copper corrosion of pipework in the Whyalla township.

29 June 2023 Whyalla township.

29 June 2023

It is important to note that the following results have been independently reviewed and It is important to note extensive that the following resultsregarding have been independently and assessed.

We have conducted investigations copper corrosion reviewed of pipework in the We have conducted extensive investigations regarding copper corrosion of pipework in the assessed.

Whyalla township.

Whyalla township.

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To these levels, water testing has beenrange carried pastsamples 12 months a LSI monitor has been measured abovequality the industry accepted ofout 0.2 in forthe some overatthe LSI has been measured above theas industry accepted range ofout 0.2 forthe some overatthe To monitor these water quality testing has been carried in pastsamples 12 months a customer’s tap inlevels, Whyalla, asinwell surrounding sample points in the area. past 15 years, most recently early 2022. customer’s tap in Whyalla, asinwell surrounding sample points in the area. samples over the past 15been years, most recently early 2022.

LSI has measured above theas industry accepted range of 0.2 for some past 15 years, recently in the early 2022.

All results weremost found to meet requirements of the Australian Drinking Water Guidelines A higher LSI value implies water is prone to scaling rather than corroding, so this is not a All results were found to meet the requirements of the Australian Drinking Water Guidelines and the water is safe to drink.

A higher LSI value implies water is prone to scaling rather than corroding, so this is not a concern factor for copper corrosion. and the water is safe to drink. concern factor forimplies copperwater corrosion.

A higher LSI value is prone to scaling rather than corroding, so this is not a 2. Network of Whyalla, to other similar systems concern factor analysis for copper corrosion.compared 2. our Network ofnetwork, Whyalla, compared other similar systems To monitor theseanalysis levels, water quality testing hastobeen carried in the past 12 months at a Within regional water we use copper pipework forout water connections to To monitor these levels, water quality testing has been carried out in the past 12 months at a Within our regional water network, we use copper pipework for water connections to customers’ properties, known as inlet risers.

We have seen a reduction in inlet riser corrosion customer’s tap in Whyalla, as well as surrounding sample points in the area. customer’s tap in Whyalla, as well as surrounding sample points in the area.

To monitor these levels, water quality testing has been carried out in the past 12 months at a customers’ properties, known as inlet risers.

We have seen a reduction in inlet riser corrosion failures across the entire regional network, from 489 in 2016 to 295 in 2021-22. failures across the entire regional network, from 489 in 2016 to 295 in 2021-22. customer’s tap in Whyalla, as well as surrounding sample points in the area.

All results were found to meet the requirements of the Australian Drinking Water Guidelines

All resultsspecifically were found meet the requirements the Australian Drinking Guidelines Looking atto Whyalla, the rate of inlet of riser corrosion failures has Water remained consistent, and the specifically water is safeattoWhyalla, drink. the rate of inlet riser corrosion failures has remained consistent, Looking with an of 15.5 a yearthe over the past 8 years. and theaverage water safe to drink.

All results were is found meet requirements of the Australian Drinking Water Guidelines with an average of 15.5 a year over the past 8 years. and the water is safe to drink.

2.

Network analysis analysis of of copper Whyalla,samples compared to other similar systems 3.

Material 2.

Network analysis of of copper Whyalla,samples compared to other similar systems 3. our Material analysis Within regional water network, we use pipework for water to An independent laboratory examined the copper pitted copper samples andconnections discovered that Within regional water we use copper pipework forand water connections toalso 2. our Network analysis ofnetwork, Whyalla, compared to copper other similar systems An independent laboratory examined theand pitted and discovered that chloride and sulphate caused the pitting, aluminium silicon mayriser have customers’ properties, known as inlet risers.

We that have seensamples a reduction in inlet corrosion customers’ properties, known as inlet risers.

We have seen a reduction in inlet riser corrosion Within our regional water network, we use copper pipework for water connections toalso chloride and sulphate caused the pitting, and that aluminium and silicon may have contributed tothe theentire pittingregional corrosion. failures across network, from 489 in 2016 to 295 in 2021-22. contributed tothe theentire pitting corrosion. failures across regional network, 489 inseen 2016ato 295 in 2021-22. customers’ properties, known as inlet risers.from We have reduction in inlet riser corrosion failures across the entire regional network, fromthe 489current in 2016water to 295quality in 2021-22.

No specific corrosion mechanism aligned with parameters was identified.

Looking specifically at Whyalla, the rate of inletthe risercurrent corrosion failures hasparameters remained consistent, No specific corrosion aligned with water quality was OFFICIAL identified.

Looking specifically Whyalla, the rate of inletthe risercurrent corrosion failures hasparameters remained consistent, No specific corrosionatmechanism mechanism aligned with water quality was with an average of 15.5 a year over the past 8 years. identified. with aninaverage of 15.5 a year theyears past 8 years.

Looking specifically at Whyalla, the rate of inlet riser corrosion failures has remained consistent, Pitting copper pipes can takeover many to develop, and fluctuations in water quality have little effect on pitting overover time.the past 8 years. with an average ofpitting 15.5 acorrosion. year contributed to the 3. Material analysis of copper samples 3. Material analysiscaused of copper chloride and sulphate the samples pitting, and that aluminium and silicon may have also An independent laboratory examined pittedpipes copper andby discovered that such In addition to water chemistry, pitting inthe copper cansamples be caused various factors 3. Material analysis of copper samples An independent laboratory examined the pitted copper samples and discovered that chloride and sulphate caused the pitting, and that aluminium and silicon may have as microbial activity, imperfections in copper material, manufacturing residues, strayalso currents, chloride and sulphate caused the pitting, that aluminium andand silicon may have also An independent laboratory examined theand pitted copper samples discovered that 3. Material analysis of copper soldering flux, debris, watersamples velocity, mechanical damage (scratches, dents, grooves) contributed tosludge, the pitting corrosion. contributed the pitting corrosion. chloride andto sulphate caused the pitting, andcorrosive that aluminium and silicon mayfertilisers have also and external environmental factors (moisture, soil, cleaning agents, etc).

contributed to the with an average ofpitting 15.5 acorrosion. year over the past 8 years.

No specific corrosion mechanism aligned with the current water quality parameters was No specific corrosion mechanism aligned water quality was Multiple photos andat samples provided customers and plumbers showed differentconsistent, visual Looking specifically Whyalla, the rateby ofwith inletthe risercurrent corrosion failures hasparameters remained identified. pitting corrosion characteristics, multiple corrosion mechanisms (not related to identified.

No specific corrosion mechanismindicating aligned with the current water quality parameters was water chemistry) are currently active in Whyalla. identified. failures across the entire regional network, from 489 in 2016 to 295 in 2021-22. customers’ properties, known as inlet risers. We have seen a reduction in inlet riser corrosion We can verify there is no direct association between water quality sample findings from Within our regional water network, we use copperinpipework for water connections to Whyalla and reported increased pitting corrosion copper pipes.

2. Network analysis of Whyalla, compared to other similar systems and the water is safe to drink.

All results were found to meet the requirements of the Australian Drinking Water Guidelines customer’s tap in Whyalla, as well as surrounding sample points in the area.

APPRENTICE OF THE MONTH DANIEL GOULD

What inspired you to become a plumber?

I always wanted to learn a trade and the broad variety of plumbing is what appealed to me.

What would you say to someone who is thinking of becoming a plumber?

I would say do it, you will learn a lot handy skills and you get to do something different each day.

What do you like to do outside of work?

I like to spend time with my wife and two kids, working around the house and camping and fishing.

What have you enjoyed apprenticeship so far?

about

your

Learning new skills and the problem-solving skills required for the work we do.

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20

MASTER PLUMBERS SA

MPA STAFF PROFILE RHIA DANIEL Meet Rhia, our brand-new Marketing and Membership Coordinator.

1. What does your normal day look like at Master Plumbers?

I tend to chip away at bits and pieces throughout the day.

If I’m not processing memberships or chipping away at the member updates, I’m working on the magazine or engaging with our social media channels. If you’ve called the Master Plumbers phone number, you might even get me on the other end.

2. What do you enjoy about working at Master Plumbers?

When I started here, I’d never touched Xero, but had to learn about it to process memberships. Upon my request, I was also enrolled in an eight-week short course to learn about graphic design in my first month.

At times, it’s been a bit of a steep learning curve but we all pull together and go through it as a team.

3. What do you do in your spare time?

Usually, at this time of year I’d be playing field hockey but I’m taking a break this season. I’m obsessed with op-shops, and love hunting for little treasures.

4. If you could go anywhere in the world, where would you go?

If someone wants to shout me a holiday, I’m not fussy!

Otherwise my partner and I have been wanting to go to New Zealand for the last few years, so that’s top of the list.

The part that I like about working for non-profits in general is everyone does a little bit of everything. It’s a great way to learn skills you wouldn’t have otherwise.

SAPIPERELINING

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Send your plumbing apprentice to PEER’s trade school!

Apply Now!

Why choose PEER? ›

Enrol your apprentice anytime

›

Industry relevant training with engaged trainers

›

We keep you regularly informed about call up schedules

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Ongoing support to help your apprentice succeed

›

Award-winning Trade Training Centre

Haven’t seen our facilities?

Experience the PEER difference, tour our facilities.

Become a Plumbing Trainer with PEER! Are you looking for a career change?

Shape the next generation of plumbers.

FOR MORE INFORMATION Call 8348 1200 or visit peer.com.au 22

RTO Code: 45744 MASTER PLUMBERS SA

MEMBER'S LATEST PROJECTS

tag Don’t forget to @mpaofsa m in your Instagra n posts so we ca re-share!

#mpasa #masterplumbers #plumbingsa 23

Master Plumbers SA MEMBER BENEFITS Membership of Master Plumbers South Australia gives you immediate access to a vast array of products and services to meet your plumbing business and lifestyle needs. Make sure you’re taking advantage of what’s available.

Keystone Printing 10% discount for all marketing services & first consultation is free Call Celeste on 0466 519 982

National fleet discounts on the complete range of vehicles Ph: 1800 228 844 or www.hyundaifleet.com.au

WFI Insurance can provide MPA Members with competitive rates on insurance Call Mark on 0427 491 240 or visit www.wfi.com.au

15% discount off all Loadex Hire Plant & Equipment Located at 21 Opala St, Regency Park SA Or visit www.loadex.com.au

20% discount on initial implementation costs of simPRO Ph Ash Parrott on 0457 799 055

24

10% discount on all printing Located at 465 Morphett St, Adelaide SA Call Peter on 8231 9999

Solitaire Automotive Group

Members receive free preliminary legal advice by phone at no charge Please call Michael Hutton on 08 8236 7612

www.lynchmeyer.com.au

$1,000 towards sign writing on any new Ford Ranger or Transit Van

National fleet discounts on the complete range of vehicles Ph: 8368 5203

Located at 1 Main North Road, Medindie SA or Ph: 8269 9999

Special rates for MPA Members on WHS & HR Services

One hour complimentary business advisory session with a 10% discount on all consultancy Ph: 0403 341 105 Email: ray@rayhodge.com.au

Ph 0423 161 907 www.precision-hr.com.au

National fleet discounts on the complete range of vehicles Ph: 1800 444 847 or visit your local Toyota car dealership

Exclusive fuel card, with 4c per litre discount off pump price

CMI Toyota 3 year roadside assistance, plus $500 of genuine Toyota accessories along with fleet discounts

Special rates on EFTPOS systems and access to NAB Easy Tap payment terminal

MASTER PLUMBERS SA

Public Holiday & EVENT CALENDAR 2023 CITB SUPPORTS SHORT COURSE TRAINING To provide a pipeline of skilled workers for the Building and Construction Industry, CITB provides training subsidies for workers, apprentices and trainees.

CITB training subsidies are available for over 200 short courses.

You could be eligible to access up to $3,000 worth of training subsidies every financial year with an approved CITB number.

VISIT FOR MORE INFORMATION.

citb.sa

citb_sa

CITB South Australia

october

JULY 2nd - 9th

citb.org.au

NAIDOC Week

Wednesday 26 Plumbing Roadshow (Mt Gambier)

Monday 2

Labour Day

Friday 13

President’s Lunch

NOVEMBER AUGUST Monday 7

Picnic Day (NT)

1st – 31st

Tradie’s National Health Month

Saturday 11

Remembrance Day

Sunday 19

World Toilet Day

december Sunday 24

Christmas Eve (from 7pm to midnight)

SEPTEMBER

Monday 25

Christmas Day

Sunday 3

Father’s Day

Tuesday 26

Proclamation Day

Thursday 14

R U OK Day

Sunday 31

New Year’s Eve (from 7pm to midnight)

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25

OUR INDUSTRY SUPPORTERS Sponsorship of Master Plumbers makes It possible for us to add significant value to the service we provide to our members. We wish to express our sincere appreciation to our Branch Sponsors for their generous support.

Please support them by purchasing their goods or services.

For further details on our industry partnership deals or products, Contact Master Plumbers SA on 8292 4000 or admin@mpasa.com.au www.mpasa.com.au 26

MASTER PLUMBERS SA

SA & NT industry members Plumbing Plus

03 9600 1899

Architectural Water Solutions Pty Ltd 08 8947 3677

Rain Harvesting Pty Ltd

07 3248 9600

Arthur J Gallagher

08 8172 8121

Reece Pty Ltd

08 8231 4444

Australian Gas Networks

0447 930 657

REHAU PTY LTD

1300 768 033

AusPress Systems Pty Ltd

08 8374 3426

Reliance Manufacturing Company

0408 834 572

BioCycle - Jowa Group Pty Ltd

08 8381 9100

Rheem Australia Pty Ltd

08 8343 0062

Caroma Industries

08 8405 0311

Rhino Industrial Pty Ltd

08 8947 3400

CBUS

1300 361 784

Ri-Industries

08 8444 8100

Chromagen Australia Pty Ltd

08 8346 8331

Ridge Tool (Aust) Pty Ltd

1800 743 443

Cooke Precast Concrete Pty Ltd

08 8209 3093

Rinnai Australia Pty Ltd

1300 555 545

Crystal Clear Purification Systems

08 8340 4344

Robert Bosch (Australia) Pty Ltd

0417 788 025

Davey Water Products

08 8346 0947

Rocla Pty Ltd

08 7285 1905

Eco Building Supplies

08 8277 2467

Saniflo

1300 554 779

Enware Australia Pty Ltd

08 8352 3577

Scott’s Plumbing Supplies

08 8261 6666

Gramall Hot Water Systems

08 8251 2979

Shore Hire

08 7077 0833

Harsmith Building Products

0408 516 682

SimPRO

1300 139 467

Abey Australia

03 9747 7777

Hitachi Construction Machinery (Australia) Pty Ltd 08 8360 5300

South Australian Plumbing Supplies 08 8682 4493

Hydraulic Consultant Association

0408 825 618

Storm Plastics Pty Ltd

Iplex Pipelines

08 8256 2031

Studor Australia 02 9637 1042

In-Sink-Erator

1300 136 205

TAFE SA (Elizabeth Campus) 08 8207 9700

KPI Business and Tax Advisory

1300 001 132

TAFE SA (Tonsley Campus) 08 8207 2854

Milwaukee Power Tools

0438 827 937

TAPS 08 8433 1200

Office of the Technical Regulator

08 8226 5500

The South Australian Water Corporation 1300 650 950

PEER

08 8348 1200

Tradelink

1800 PLUMBING

Perks

08 8273 9300

VTM Valves

02 6365 3121

Pete’s Treat Waste Water Solutions

08 8556 4111

Win Attachments

08 8349 7390

Pickard Trade Centre

08 8366 7760

Wireless Communications 08 8274 0000

Plastec Australia Pty Ltd

07 5413 4444

Zip Heaters Aust Pty Ltd 0406 384 940

www.mpasa.com.au

08 8374 3277

27