Plumbing SA Spring 2025 Magazine

Plumbing SA SPRING 2025

Australian Standards Advocating for Unrestricted Access

Certificates of Compliance Men’s Mental Health Guide

www.mpasa.com.au

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INSIDE THIS EDITION...

FOREWORDS CEO Editorial

6

MEMBERSHIP Member Benefits Become a Host Employer Our Industry Partners SA & NT Industry Members

4 5 29 31

MPA Roadshow

page 6

Haig & Menzel Member Profile

page 24

Men’s Mental Health

page 19

INDUSTRY Legal - Certificates of Compliance Australian Standards SA Water Business Contract Pack Men’s Mental Health OTR - Fixture Connector Adaptors Hot Products

8 11 17 18 19 23 27

EVENTS & SOCIAL Plumbing...Did You Know?

Apprentice Completions Member of the Month - Haig & Menzel Apprentice of the Month Events Calendar President’s Lunch

7 15 24 26 27 28

PRESIDENT: Matt Sando DEPUTY PRESIDENT: Mike McEntee INDEPENDENT CHAIR: Daria McLachlan TREASURER: Damon Hammond COUNCILLORS: Matt Kirkbride, Damien White, David Hurst, Steve Slack

MASTER PLUMBERS SA STAFF Andrew Clarke | Executive Officer m: 0438 282 448

Nikki Spicer Senior Finance Officer

e: andrew.clarke@mpasa.com.au

e: nikki.spicer@mpasa.com.au

Jodie Bischoff

Brock Perkins | Senior Field Officer

People, Careers & Wellness Manager e: jodie.bischoff@mpasa.com.au

m: 0499 975 475

e: brock.perkins@mpasa.com.au

PUBLISHED BY: Master Plumbers Association of South Australia Inc 213 Greenhill Rd Eastwood SA 5063 | PO Box 145 Fullarton SA 5063 Ph: (08) 8292 4000 Email: admin@mpasa.com.au | Website: www.mpasa.com.au PRE PRESS AND PRINTING: Keystone Printing

Ph: (08) 8231 9999 | Email: info@keystoneprinting.com.au

Ayden Orchard | Field Officer m: 0487 407 186

e: ayden.orchard@mpasa.com.au

Brittany O’Neill Administration Support Officer e: brittany.oneill@mpasa.com.au

Rachel Clark

Mikayla Jost

Administration Officer

Junior Administration Officer

e: rachel.clark@mpasa.com.au

e: mikayla.jost@mpasa.com.au

Opinions expressed in Plumbing SA are not necessarily those of the MPA SA, nor does the MPA SA guarantee the accuracy of the statements made by contributors or advertisers or accept responsibility for statements they may express in this publication, nor does the MPA SA accept liability to advertisers for the publication of advertising which may be held contrary to the Competition and Consumer Act 2010. MPA SA reserves the right to refuse, cancel, amend or suspend any advertisement or insert without reason. All advertising pricing is correct at the time of publication but is subject to change without notice. Errors and omissions excepted.

We help you to do what you do best....

MEMBER BENEFITS BUSINESS SUPPORT AND ADVOCACY

PROFESSIONAL DEVELOPMENT

WE HELP YOU TO

We advocate for businesses and industy meeting with relevant Ministers, government departments and media

T D D II S SC CO OU UN NT TS S FF LL EE EE T

We run industry events throughout the year to keep

plumbers up-to-date on changes to standards and technologies

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5

CEO C E OEDITORIAL EDITORIAL

By Andrew Clarke Executive Officer

BY ANDREW CLARKE MPA SAOFFICER push for licensed plumbers EXECUTIVE to install all stormwater systems

MPA SA has formally submitted a comprehensive proposal to Consumer and Business Services (CBS) as part of the Building and Construction Industry Review, advocating for a regulatory change that mandates Choosing to remain disengaged from compliance stormwater installations be carried out exclusively by licensed plumbers. updates and technical developments may come at For decades, this issue has remained unresolved, but we now have critical opportunity to drive a asignificant cost down the line, both reputationally meaningful reform. Consumers building new homes are frequentlyand misled by poor advice, often opting for financially. unlicensed individuals—such as handymen, irrigation installers or builder’s labourers —to install The on Office of the Technical Regulator, like many stormwater systems in an effort to reduce costs. This practice, based the misconception that lower other bodies, has faced operational challenges this prices equate to better value, has led to substandard installations that result in significant structural year. damage, costly repairs, and long-term financial burdens.

The broader building and construction industry must address these shortcomings. Poorly executed Rest assured, as they return to full capacity, stormwater installations contribute to structural failures, escalating maintenance costs, and preventable regulatory compliance and enforcement activities damage. I have also included in my submission damning evidence will that resume proves higher rainfalls in the state focus. and likely with renewed leads to higher complaints to SA Water in respect to sewer blockages and drainage issues. It is imperative of the more concerning that legislative change be enacted to ensure stormwater systemsOne are installed to the highest professionalexcuses we’ve encountered for non-attendance is the suggestion standards, safeguarding consumers and the integrity of our built environment. that senior tradespeople now rely on apprentices to relay updates after trade school. This is a The question of ‘’What would be the costs and benefits for consumers, plumbers andattending other worrying trend. tradespeople in the construction industry if the current exemption for stormwater piping work was removed?

While it is commendable that apprentices are

Roadshow Reflections – 2025 gaining strong foundational knowledge, it is neither Currently, work on stormwater drainage pipes not exceeding 90mm in diameter nor is exempt the Act aS appropriate sustainable for them to become This year’s roadshows have concluded, and on who the can primary source of or regulatory knowledge for fully outlined in the PGE Regulation 2010.now There are no restrictions install, maintain repair I must bepipes candid in saying while there were qualified professionals. stormwater less than 90mm that in diameter. some notable successes, the overall experience was at times challenging and, in certain respects, It also raises important questions: Who carries the Snippets of the response in the submission read: disappointing. liability when a non-compliant installation leads to The removal of the exemption under the South Australian PGE Act,an which currentlyclaim allowsoranyone to ainstall insurance worse, safety issue? Who stormwater pipes below 90mm, could haveon both costs and benefits for consumers.

Importantly, this is not a reflection our valued bears the financial consequences? industry sponsors or potential stakeholder supporters.

Their of the exemption: Below is a number of the impacts with this removal dedication was outstanding.

In closing, I want to extend sincere thanks to those Benefits of Removing the Exemption who did attend the committed licensed plumbers, Improved Quality of Installations: I would like to sincerely acknowledge and thank all By requiring and qualified professionals install all stormwater sponsors presenters who to gave their absolute pipes, the overall quality of workmanship would improve. installed stormwater best,likely going abovePoorly and beyond to educate,systems inform,can lead to significant issues, such as blockages, poor drainage, water and even property and inspire with updates onpooling, emerging trends, new damage, as well as the impact on the SA Water infrastructure during heavythat rainfall.

Addressing these issues upfront could save technologies, andparticularly market innovations continue to advance our industry. consumers from costly repairs in the future.

Increased Compliance with Standards: However, I must express genuine concern regarding Qualified professionals are more likely to follow industry standards and regulations, ensuring that the low level of engagement from the broader stormwater systems function efficiently. This would improve public safety, prevent environmental licensed plumbing community. degradation (e.g., erosion or flooding), and enhance the lifespan of the system.

Reduced Long-Term Costs: This lack of participation in events specifically While the upfront cost mayknowledge, increase, better-quality installations would reduce the likelihood of future designed to promote compliance, and professional standards is troubling. repairs, maintenance, or complete system replacements. This would represent a long-term saving for consumers.

The purpose of these roadshows is to support the trade, not burden it.

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MASTER PLUMBERS SA

apprentices, and industry partners who continue to support the sector that supports them.

alignment with MPA SA’s own community-first values.

MPA SA, together with our dedicated roadshow collaborators, remains committed to driving industry engagement and delivering value and we will continue to work hard to lift participation across the board.

A visit to their showroom at 738 Lower North East Road, Paradise, quickly reveals a genuine family culture and an environment built on trust, knowledge, and care.

We warmly encourage our members to explore this partnership and consider Paradise Mazda for their next vehicle purchase or fleet solution, confident in the knowledge they will be well looked after.

We look forward to a strong and lasting partnership with Paradise Mazda and encourage all members to take advantage of this new opportunity.

MPA SA and Paradise Mazda – A New Partnership Driving Value for Members

For all vehicle or sales enquiries, please contact Lynton Symonds at Paradise Mazda on 0458 848 414.

As we pass the halfway mark of the year, MPA SA is pleased to announce an exciting new tri-fold partnership between Paradise Mazda, the Master Plumbers Association of South Australia, and our valued members.

This partnership presents a unique opportunity for members to access premium vehicle services and support from one of Adelaide’s most respected and longest-serving automotive dealerships.

Paradise Mazda is a proud third-generation familyowned business with a strong reputation for excellence in customer service, vehicle sales, and ongoing support.

Their experienced and dedicated team is committed to delivering outstanding results, ensuring every customer receives personalised and professional service.

Beyond their business operations, Paradise Mazda is also a proud supporter of local charities, community initiatives, and foundations further reinforcing their

Plumbing...Did you know?

100 YEAR MEMBERS

• Before toilet paper they used, moss, seashells, rocks and animal furs. In the 18th Century it was popular to use corn cobs!

50 YEAR MEMBERS

• 75% of people pee in the shower • Albert Einstein was made an honorary member of the Plumbers and Steamfitters Union after expressing if he had his time again, he would be a plumber.

• Australia has the highest standard of plumbing regulation in the world. www.mpasa.com.au

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7

LEGAL Plumbing Certificates of Compliance in South Australia What are Certificates of Compliance?

This article is about plumbing Certificates of Compliance (Certificate). Similar Certificates are also required for gas fitting and electrical work. The Water Industry Act 2012 (SA) makes it is a legal requirement for plumbers to issue a Certificate following the completion of certain plumbing works in South Australia.

A copy of the Certificate must be provided to the customer and the Office of the Technical Regulator. The plumber who certifies the work can email an electronic certificate to the customer from the electronic Certificate system, or a copy can be printed and posted to the customer. Obviously only licenced plumbers can prepare and issue Certificates. The relevant licensing requirements for plumbers are set out in the Plumbers, Gas Fitters and Electricians Act 1995 (SA).

Relevant Legislation & Standards

In South Australia, the legislation which governs Certificates includes the Water Industry Act 2012 (SA) and South Australian Public Health Act 2011 (SA). In particular, sections 66 and 67 of the Water Industry Act 2012 (SA) set out the relevant Plumbing Standards expected by the Technical Regulator for plumbing work or any equipment, products or materials used in connection with plumbing.

When should the Certificate be provided?

A Certificate must be issued within seven days of the work being completed.

What type of plumbing work needs a Certificate?

Certificates are not required for all plumbing work. However, if ever in doubt, it is best practise to issue a Certificate.

Plumbers must give Certificates for: •

Pipework and fixtures connected to the mains water supply or sewer

•

Sanitary plumbing and drainage

•

Installing or replacing a water heater

•

Work on a backflow prevention device

•

Installing an alternative water service

Plumbers are not required to give Certificates for: •

Changing tap washers

•

Clearing blocked sanitary drainage pipework not exceeding 50 mm in diameter

•

Installing, repairing, maintaining or disconnecting domestic tapware

•

Installing stormwater systems

What must be included in a Certificate?

For a Certificate to be compliant, it must include: •

Certificate number

•

Details of the property where the work was performed

•

Confirmation that the plumber is licensed, and the license details

•

The type of work that has been performed at the property

•

Confirmation that the work performed or equipment: o o o

has been tested; complies with any technical or safety requirements; and meets the appropriate Australian and South Australian laws, regulations and Standards.

•

A statement that the plumber certifies that the plumbing and equipment complies with the Water Industry Act including Regulations and Standards and/or the South Australian Public Health Act.

•

The signature of both the plumber and any contractors involved (only those who hold the appropriate license can legally fill in and submit a Certificate).

A copy of the Certificate, once issued, must be retained by the contractor for at least five years.

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MASTER PLUMBERS SA

Why are Certificates important?

Apart from the legal obligation to provide one, a Certificate offers benefits and protections to both the customer and the plumber. A Certificate provides customers with assurance and helps to build trust between plumber and customer. A Certificate can protect the plumber because it requires that the work has been performed correctly and that it meets legal requirements.

A Certificate also provides an accurate record of the work done. This reduces the risk of future claims being made by a customer for non-compliant work, or for allegations of incomplete work which may result in costly repairs for the plumber.

Where there has been no Certificate provided, insurance companies may refuse claims (for example, if the works cause a flood or a fire which in turn causes significant damage) where issues arise with the work. A failure to provide a Certificate can have disastrous and costly consequences which include infringement penalties, warnings, disciplinary interviews or disciplinary inquiries and even legal action.

Customer responsibilities

Customers also have some responsibilities here. For example, property owners must keep plumbing and equipment on their property in good condition and ensure that it complies with the relevant technical or safety requirements.

Can I hold back a Certificate until I get paid for my work?

The short answer is No.The law requires that you provide a Certificate to both the customer and the OTR within 7 days. If you don’t do that, you are committing an offence and you may be subjected to the consequences outlined above. Whether or not you have been paid is not a relevant consideration when it comes to complying with your legal obligation to provide a Certificate.There are other ways to ensure you get paid. We can help you with that so contact us for some advice!

Michael Hutton Partner

Lynch Meyer Lawyers

mhutton@lynchmeyer.com.au

D: 8236 7612

Chelsea Shinkfield Solicitor

Lynch Meyer Lawyers

cshinkfield@lynchmeyer.com.au

D: 8236 7638

If you employ workers remember to register for Portable Long Service Leave Starting a new job doesn’t mean starting all over again.

If you employ workers who are fulltime, part time, casual or are an apprentice in an eligible role in the construction industry and working on site for more than 50% of the time, then you must register them for Portable Long Service Leave.

Learn more at portableleave.org.au

www.mpasa.com.au

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MASTER PLUMBERS SA

AUSTRALIAN STANDARDS

Industry Leaders and Standards Australia unite to unlock productivity benefits for the construction sector Canberra, 28 July 2025 - Today, Australia’s construction leaders and Standards Australia came together at Parliament House in Canberra to address access to Australian Standards.

Together we acknowledged access to standards is a critical issue impacting safety, productivity, workforce capability, and the delivery of housing and infrastructure that underpin the National Construction Code (NCC).Together, we acknowledged:

• The essential role of Australian Standards in delivering safer, higher-quality, and more consistent construction outcomes; • The longstanding and significant contribution of industry to Australian Standards; • The persistent barriers caused by fragmented, outdated, and inconsistent access to standards, particularly for those designing, building, and certifying in the field;

• The negative impacts on workforce productivity, compliance, and the timely delivery of housing , infrastructure and net zero transition;

• The shared ambition of industry and government to lift housing supply, improve construction quality and safety, guide the transition to net zero and drive national productivity gains.

In response, we have agreed to:

• Work together and collectively as industry leaders to advocate for a national standards access model for the construction sector to eliminate the costs and barriers to accessing standards mandated by laws and together create enhanced compliance tools;

• Champion a model that empowers innovation and education, improves compliance, empowers practitioners, reduces work and rework, and supports both today’s workforce and the next generation of skilled workers;

• Present a unified proposal to government that removes unnecessary barriers to Australian Standards and in doing strengthens our construction sector and unlocks productivity gains.

By removing the paywall, this change could play an important role in progressing the Governments’ deregulation and boosting industry productivity.

CEO of Standards Australia, Rod Balding, said “The opportunity to work collaboratively with the Government and industry to reduce the upfront cost would provide a substantial red tape reduction boost for the industry and in turn improve the useability and penetration of the NCC and associated Australian Standards.”

Mr Balding added “With more innovation and new AI tools coming online, the potential to move to free online standards would also act as an important step towards smarter integrated standards and help support a more fit for purpose regulatory system in 2025 and beyond.”

Jocelyn Martin, Managing Director at Housing Industry Association, said “This level of regulation all adds to the regulatory burdens being placed on small businesses and HIA is calling for free access to standards as part of a broader effort to reduce red tape and improve housing affordability.”

Denita Wawn, CEO at Master Builders Australia, added “The critical importance of removing the costs of access to regulated standards is exactly what the building and construction industry has been crying out for to improve our capacity it builds for Australia.”

Kate Raymond, CEO at Master Electricians Australia, commented “The collaborative engagement between Standards Australia and construction industry leaders heralds a new era of improved productivity, innovation, safety and quality in the construction industry including our vital electrical sector.” continued...

www.mpasa.com.au

11

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MASTER PLUMBERS SA

AUSTRALIAN STANDARDS

Oliver Judd, CEO at National Electrical and Communications Association, mentioned “Australian Standards are essential to safety, productivity, and compliance – yet many in our industry still face barriers to access.

Given the significant volunteer contribution we make to developing these standards, it’s time for a fairer, more effective model that supports the people building our homes, infrastructure, and net zero future.”

Ken Gardner, Chair at Master Plumbers, Australia and New Zealand, observed “Free and easy access to by plumbers to gas and water installation standards is essential for the health and safety of the community.”

Alison Scotland, CEO at Australian Sustainable Built Environment Council, said “Ensuring that our construction industry has the skills and the capability to deliver buildings that are safe, healthy and affordable to run is a no-brainer.

Access to the right information at the right time helps unlock our policy vision and accelerate Australia’s net zero transition.

We commend Standards Australia for bringing industry together to progress this important enabler for productivity and sustainability.”

Media enquiries: communications@standards.org.au

www.mpasa.com.au

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MASTER PLUMBERS SA

APPRENTICE COMPLETIONS Congratulations! To all of the apprentices that have completed their apprenticeship last quarter

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YOUR LEVY, YOUR INDUSTRY DO YOUR PART TO HELP: Train more apprentices Fund practical, job-ready training Grow a skilled, local workforce

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MASTER PLUMBERS SA

SA WATER Who we are

SA Water actions Plumbers Claim reimbursements through our Complex Correspondence team, as part of our Customer Care Centre. It’s a busy team – last financial year, they processed over 8000 plumbers claims and have processed 4,807 so far in 2025. Leading our Plumbers Claim reimbursement process is Riley Norrish, who loves the work.

‘I find the role genuinely rewarding and enjoy taking full responsibility for the plumbers claims process,’ explains Riley. ‘I take pride in the work I do, knowing that attention to detail and consistency directly impact the quality of service we provide.

Common issues with online forms

To make it easier for everyone, here’s some common mistakes to avoid when submitting a claim for reimbursement: • No signature by the owner/occupier • Missing information on the claim form • Only receiving either the tax invoice or the claim form, not both.

• Incorrect rebate pricing on tax invoice • Invoice is missing the words ‘tax invoice’ or the ABN is not listed.

• Claiming GST when the business is not registered for GST. We require both a tax invoice and claim form, completed in full. The details on the claim form need to match the time/date that the service request was logged. The tax invoice needs to show the approved rebate price. A handy tip is to include copies of the claim forms in your vehicle – this’ll assist with getting a customer’s signature whilst on site!

Reimbursement pricing

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• The bioCycle Pro full plastic tank advanced secondary treatment for tricky installations in remote, hilly and tight sites / areas.

The latest bioCycle tanks are all advanced secodary treatment tanks, which ensures they have a higher degree of treatment than the World Standard AS 1546:2001. This standard governs quality of manufacture in addition to prescribing a method for performance evaluation. bioCycle septic tanks and associated products are manufactured using only the highest-quality materials and electrical components such as pumps, blowers and electronic controls.

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8292 4000 | admin@mpasa.com.au

Mental Health

MEN’S MENTAL HEALTH

Men’s mental health awareness has grown in recent years and with it the availability of support services, yet there continues to be a stigma surrounding reaching out for Men’s health grown in recentabout years and it the health availability of support services, yet there continues help. mental Men still findawareness it difficulthas to speak openly theirwith mental perceiving to be a stigma surrounding reaching out for help.

Men still find it difficult to speak openly about their mental health vulnerability as a sign of weakness and a fear of judgement or due to cultural and perceiving vulnerability as a sign of weakness and a fear of judgement or due to cultural and family expectations this family expectations this mindset needs to be challenged. outdated mindset needs to outdated be challenged.

Only 37% of men who are experiencing mental health issues reach out for support, Only who are experiencing health issues out for support, with rates of male suicide double the with 37% ratesofofmen male suicide double themental national road toll.reach Like any other medical national road toll. Like any other medical condition such as a broken bone, mental health require help to manage recovery. conditionMen’s suchmental as a broken mental health require help to manage healthbone, awareness has grown in recent recent years and with withrecovery the availability availability Men’s mental health awareness has grown in years and itit the of support support services, yet there continues continues to be be a stigma stigma surrounding reaching out for for Recognising the Signs Men’s mental health awareness has grown in a recent years and with reaching it the availability of services, yet there to surrounding out Men’sMen mental health awareness has grown inabout recent years and with it the availability Signs of depression or anxiety can be expressed both physically and mentally, if these signs last for longer than a couple help. still find it difficult to speak openly their mental health perceiving of support services, yet there to beabout a stigma reaching out for help.

Men still find it difficult tocontinues speak openly theirsurrounding mental health perceiving of support services, yet there continues to be a stigma surrounding reaching out for of weeks and they are affecting your day-to-day life then you may be suffering with depression or vulnerability asfind sign of weakness weakness and fearabout of judgement judgement or due due to cultural cultural and anxiety. help. Men still it difficult to speak openly their mental health perceiving vulnerability as aa sign of and aa fear of or to and help.

Men stillorfind it this difficult to openly about mental health perceiving Signs offamily depression anxiety bespeak expressed both and mentally, iffeel these signs last for family expectations outdated mindset needs totheir be challenged. challenged. vulnerability as into a sign weakness and with a fear of physically judgement or due to cultural and expectations thisofcan outdated mindset needs to be Anxiety can manifest itself feeling overwhelmed worries snowballing making you tense and on edge. This can vulnerability as a sign of weakness and a fear of judgement or due to cultural and Only 37% of men men who are experiencing mental health issues reach out for support, longer than couple of weeks and they your day-to-day life then you may be suffering with both take control ofa37% your life but with support, youare canaffecting manage your health and wellbeing.

Depression can have family expectations this outdated mindset needs to mental beissues challenged.

Only of who are experiencing mental health reach out for support, family expectations this outdated mindset needs totoll. be challenged. physical and emotional warning signs some of which are: with rates of male suicide double the national road Like any other medical depression anxiety.

Onlyor 37% of male men who aredouble experiencing mental health reach out for support, with rates of suicide the national road toll.issues Like any other medical Only 37%such of men who are experiencing mental health issues reach out for support, condition as a broken bone, mental health require help to manage recovery with ratessuch of male national road toll. Like other medical condition as asuicide brokendouble bone, the mental health require helpany to manage recovery with rates of male suicide double the national road toll. Like any other medical condition such as a broken bone, mental health require help to manage recovery condition such as a broken bone, mental health require help to manage recovery

Mental Health Mental Mental Health Health

Recognising the Signs

Recognising the the Signs Signs Recognising Recognising the Signs Recognising the Signs Signs of depression or anxiety can be expressed expressed both both physically physically and and mentally, mentally, ifif these these signs signs last last for for Signs of depression or anxiety can be

longerof than coupleor of anxiety weeks and and they are affecting affecting your day-to-day life then you you may be be suffering with Signs depression can they be expressed both physically and mentally, if these signs last forwith longer than aa&couple of weeks are your day-to-day life then may suffering Tiredness Aches Pains or Sleep Issues Weight Issues Sadness Irritable Self Conscious Annoyed Signs of depression anxiety can be expressed both physically and mentally, if these signs last for depression or anxiety.of weeks and they are affecting your day-to-day life then you may be suffering with longer than or a couple depression anxiety. longer than a couple of weeks and anxiety they are affecting yoursuch day-to-day life then you may be suffering with There are depression many contributing factors in causing and depression as: or anxiety. depression or anxiety.

• Work related pressures

Improving Mental Health

• Relationship problems such as separation and divorce

Exercise releases endorphins which has a positive effect on our mood, try going for a walk, run • Financial stress or• bike ride.

Addiction such as alcohol, drugs or gambling.

• Physical Diet has a illness significant impact on mental you Issues eat andSadness how often Irritable can affectSelf your mood. try Annoyed Tiredness Aches & Pains Pains Sleephealth, Issueswhat Weight Conscious Tiredness Aches & Sleep Issues Weight Issues Sadness Irritable Self Conscious Annoyed • Feeling lonely or lacking friends swapping that meat pie for a chicken and salad roll or instead of soft drink or an energy drink have a juice.

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Relax – Ensureyou youare aregetting gettingenough enough sleep sleep and toto clear your Lifeline for anyone having a personal crisis www.lifeline.org.au call 13 11 14 or chat online and relax, without the use of alcohol. alcohol.

mind relax, without the use of alcohol.

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Relax Ensure you are getting enough sleep and life, takefocus time out to do youmake enjoychanges to clear your min Mindset – Try to look on the positives in everyday on the aspects you can can in and and and relax, without theon use ofpositives alcohol.

Mindset – Try toimmediate look the in everyday life, focus on the aspects you make changes in The Suicide Call Back Service support to anyone feeling suicidal www.suicidecallbackservice.org.au — call 1300 659 467. and relax, without ofcontrol, alcohol.

Mindset – Try to the lookuse on the positives in everyday focus onpatient. the aspects you canon make changesyour in and accept what istobeyond beyond your change takeslife, time so be be Set goals managing emotions Mindset –what Try look onyour the control, positives in everyday life, focus onpatient. theSet aspects you can437. make changes in and Dads In Distress is a peer support for separated dads www.parentsbeyondbreakup.com/dids —Set call goals 1300 853 accept what is change takes time so on managing your emotions

accept is beyond your control, change takes time so be patient. goals on managing your emotions Mindset – Try to look on the positives in everyday life, focus on the aspects you can make changes in and such as trying to remain calm in an infuriating situation.

Medicare Mental Health local mental health services, www.medicarementalhealth.gov.au you can call 1800 595 212. accept isto beyond your control, change takes time so be patient. Set goals on managing your emotions such aswhat trying calm in situation.

such as trying toremain remain calm in an an infuriating infuriating situation. accept what is beyond your control, change takes time so be patient.

Set goals on managing your emotions SANE Australia is foras people living with a mental — call 1800 187 263 or chat online. continued... such trying to remain calmillness in an www.sane.org infuriating situation.

Support such as trying to remain calm in an infuriating situation.

Support Beyond Blue has health resources specifically designed for men of any age www.beyondblue.org.au — call 1300 22 4636. www.mpasa.com.au 19

Support

Support

Lifeline foronline anyonecognitive having aabehaviour personal crisis crisis www.lifeline.org.au call 13 13 11 11 14 14 or or chat chat online online MoodGYMLifeline is a free therapy program www.moodgym.com.au for anyone having personal www.lifeline.org.au call

Local service and support Our dedicated and experienced state-based teams can help get your super sorted so you can get on with running your business.

Contact Martha for your business super needs Martha Coro – Manager, Employer 0429 166 785

martha.coro@cbussuper.com.au

cbussuper.com.au

This information is about Cbus Super. It doesn’t account for your specific needs. Please consider your financial position, objectives and requirements before making financial decisions. Read the relevant Product Disclosure Statement (PDS) and Target Market Determination to decide if Cbus Super is right for you. Call 1300 361 784 or visit cbussuper.com.au

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United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 as Trustee for the Construction and Building Unions Superannuation Fund ABN 75 493 363 262 (Cbus and/or Cbus Super).

MASTER PLUMBERS SA

MEN’S MENTAL HEALTH Resources and Support •

Lifeline for anyone having a personal crisis www.lifeline.org.au call 13 11 14 or chat online

•

MensLine Australia is an online counselling and forum for men mensline.org.au — call 1300 78 99 78.

•

The Suicide Call Back Service can provide immediate www.suicidecallbackservice.org.au — call 1300 659 467.

•

Dads In Distress is a peer support for separated dads www.parentsbeyondbreakup.com/dids — call 1300 853 437.

•

Medicare Mental Health for advice and to get connected www.medicarementalhealth.gov.au you can call 1800 595 212.

•

SANE Australia is for people living with a mental illness www.sane.org — call 1800 187 263 or chat online.

•

Beyond Blue has health resources specifically designed for men of any age www.beyondblue.org.au — call 1300 22 4636.

•

MoodGYM is a free online cognitive behaviour therapy program www.moodgym.com.au

www.mpasa.com.au

support

to

to

local

anyone

mental

feeling

health

suicidal

services,

21

TRACK YOUR FLEET VEHICLES WITH TOYOTA HALO* Toyota Halo gives you insights to optimise your operations Toyota Halo is your complete fleet management solution. It gives you oversight over vehicle health and location1, driver behaviour, logbooking and much more, all in a simple dashboard. Whether you have a few vehicles or a nationwide fleet, your business can benefit by accessing fleet insights from almost anywhere.

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Uses third party information which may not download in real time, be accurate or cover all areas.

MASTER PLUMBERS SA

OTR No Way in SA – Fixture Connector Adaptors Funnel type fixture connector adaptors like the Nero Cyclone are used in sanitary plumbing and drainage systems. Designed to simplify the alignment of drain outlets with underground plumbing. It is noted these products are WM certified to WMTS - 536:2022 Fixture connector adaptor.

It is likely the cyclone drain and potentially others do not comply through deemed to satisfy provisions when installed as part of a floor waste riser, particularly where the grate is offset from the riser.

This information was provided based upon the following provision and definitions.

AS/NZS 3500.Part 2:2021 states in clause 4.6.7.6 that: • “Floor waste gullies shall be installed with an accessible removeable grate and have a riser of not less than DN 80 to finished surface level….”

AS/NZS 3500.Part 0:2021 defines the riser to mean: • “Vertical extension of the inlet leg of a trap to floor or ground level. to a trap to extend it. It may allow connections of pipes.

A straight length of pipe fitted

The definition for riser is accompanied by a note which states • “A riser usually extends to floor level and is fitted with a grate, so as to serve as a floor waste outlet.”

In offsetting the floor grate the riser is no longer a straight riser. Fats and oils that come from the body during personal hygiene cleaning processes build up within floor wastes contributing to foul odours expelling. Maintaining the ability to service and cleanout a floor waste is crucial to mitigating foul odours.

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MEMBER OF THE MONTH Haig & Menzel Contractors Pty Ltd was formed in 1980 by Denis Haig and Brian Menzel in Murray Bridge and remains a family owned and operated plumbing service business with over 100 years of combined experience.

Brian Menzel has now handed over the operations of the business to his son Matthew Menzel but remains a Director alongside Matthew.

With five fully qualified plumbers that handle new installations, commercial repairs, industrial and residential properties. Haig and Menzel cover the Murraylands area and surrounding districts including Upper South east and Mallee Regions.

Haig and Menzel have been loyal Master Plumbers Association of SA members since 1980 and a great supporter and attendee at member events.

1. What inspired you to join the plumbing industry, and how did you get started?

I aspired to pursue a career that would be challenging, engaging, hands-on, and fulfilling. Throughout school, I explored various career options, yet I was always drawn back to plumbing as my preferred path. Plumbing is a highly technical trade that demands critical thinking and problem-solving skills—qualities that keep me motivated and eager to learn.

My experience with Haig and Menzel, a welcoming and highly professional workplace, further inspired me to commit to plumbing as my chosen career.

Bodi Zerk – 2nd Year Apprentice

2. How has the plumbing industry evolved since you started? What are the most significant changes you’ve witnessed?

Since entering the industry, we’ve seen significant technological advancements—from smart plumbing systems to cuttingedge leak detection. Water conservation and sustainability have also moved to the forefront of our work. In addition, materials, techniques, and building codes have evolved considerably, shaping how we design and deliver plumbing solutions today.

Matthew Menzel – Director & Qualified Plumber of 25 years

3. What do you see as the biggest challenges facing today’s plumbers and the industry as a whole?

I believe the biggest challenges facing the plumbing industry today are the shortage of skilled labour and the rising cost of materials. Additionally, increased competition and higher consumer expectations are putting added pressure on businesses to deliver quality work efficiently.

Matthew Menzel – Director & Qualified Plumber of 25 years

4. What innovations or technologies do you believe have had the most impact on the plumbing trade over the years?

Materials and fittings continue to evolve, with innovations such as new PEX systems and advanced crimping methods.

Inspection cameras now allow us to verify that drains are clear, improving accuracy and efficiency on the job.

Chad Westlake – Qualified Plumber of 5 years

5. What advice would you give to young apprentices or new business owners entering the plumbing industry?

Be a sponge—absorb as much knowledge as you can. Never hesitate to ask questions or seek out information; curiosity is one of the most valuable tools you’ll ever have in this trade.

Matthew Menzel – Director & Qualified Plumber of 25 years

6. How has your membership with the association supported your professional journey?

Being a member of the Master Plumbers Association has opened valuable networking opportunities, provided access to ongoing education, and ensured we stay informed on current industry topics. Membership in such a reputable association is a mark of professionalism and reliability, giving clients added confidence in the services we provide.

Matthew Menzel – Director & Qualified Plumber of 25 years

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MASTER PLUMBERS SA

7. What do you think the future of the plumbing industry looks like?

The future of plumbing looks increasingly high-tech and efficient, with a stronger focus on preventative maintenance to address issues before breakdowns occur.

Chad Westlake – Qualified Plumber of 5 years

8. What are some of the biggest lessons you’ve learned in your career?

Technical skills are essential, but true growth comes from strong people skills and the ability to learn from one another.

Chad Westlake – Qualified Plumber of 5 years

9. What are some of the biggest projects or challenges you’ve tackled in your career?

My first two jobs were working on a gas kill chamber at an abattoir and installing gas, water, and fire feeds for a brand-new RSPCA chicken shed.

Chad Westlake – Qualified Plumber of 5 years

Above: Directors Matthew Menzel and Brian Haig

10. What legacy do you hope to leave in the plumbing industry?

I have always enjoyed sharing my knowledge with apprentices who are eager and ready to learn.

Chad Westlake – Qualified Plumber of 5 years

11. What message would you like to share with the next generation of plumbers?

The future of plumbing is in your hands—embrace new technologies while honouring the proud legacy of the trade.

Matthew Menzel – Director & Qualified Plumber of 25 years

www.mpasa.com.au

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APPRENTICE OF THE MONTH Corey Gillings

How did you get into plumbing?

I got into plumbing after enjoying a plumbing vet course during high school.

What’s the most challenging aspect of the job?

The most challenging aspect of the job is the problem solving to complete a difficult task.

Jun 2025

Ane van der Merwe

What inspired you to be a plumber?

To try and pave the way for more females to get into the trade and show other girls that it’s possible to excel in a male dominated industry.

What advice would you give to someone thinking of entering plumbing?

July 2025

Jaidyn Mead

Perseverance is key and still comes with time! Always be open to learning and don’t be afraid to ask questions.

What do you enjoy most about plumbing?

I’ve enjoyed welding big copper pipes with the oxy welder.

What are the biggest challenges you have faced so far?

Aug 2025

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The biggest challenge is understanding the terminology as well as the reasons for certain methods of plumbing.

MASTER PLUMBERS SA

HOT PRODUCTS

2025

you are invited to our

PresidentsLunch Friday 17th October 2025 12pm William Magarey Room Adelaide Oval

For further details call ph. 8292 4000 or Email: mpapartnerships@mpasa.com.au Reserve your tickets today by scanning the QR code or visit mpasa.com.au

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MASTER PLUMBERS SA

OUR INDUSTRY PARTNERS Sponsorship of Master Plumbers makes It possible for us to add significant value to the service we provide to our members. We wish to express our sincere appreciation to our Partners for their generous support.

Please support them by purchasing their goods or services

For further details on our industry partnership deals or products, Contact Master Plumbers SA on 8292 4000 or admin@mpasa.com.au www.mpasa.com.au

www.mpasa.com.au

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Send your plumbing apprentice to PEER’s trade school!

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FOR MORE INFORMATION Call 8348 1200 or visit peer.com.au 30

RTO Code: 45744 MASTER PLUMBERS SA

SA & NT INDUSTRY MEMBERS Abey Australia

03 9747 7777

PEER Education Employment & Training Ltd 08 8348 1200

Adelaide Training & Employment Centre

1300 112 832

Perks

08 8273 9300

Aptella Pty Ltd

08 8115 2525

Pete's Treat Waste Water Solutions

08 8556 4111

Austworld

1300 780 430

Plasson Australia Pty Ltd

1300 752 776

Australian Gas Networks

0447 930 657

Plastec Australia Pty Ltd

07 5413 4444

BioCycle - Jowa Group Pty Ltd

08 8381 9100

Plumbing Plus

03 9600 1899

Billi

1800 812 321

Podium

0425 861 546

Caroma Industries Limited

08 8405 0311

Rain Harvesting Pty Ltd

07 3248 9600

Chromagen Australia Pty Ltd

08 8346 8331

Reece - Adelaide

08 8231 4444

CMG Adelaide

08 8223 7666

REHAU Pty Ltd

1300 768 033

Crystal Clear Purification Systems

08 8340 4344

Reliance Worldwide Corporation (Aust) Pty Ltd

0408 834 572

Davey Water Products

1300 232 839

Rheem Australia Pty Ltd

08 8343 0062

Dill-Tech

0407 425 315

Rhino Industrial Pty Ltd

08 8947 3400

Elson Australasia

1300 169 026

Ridge Tool (Aust) Pty Ltd

1800 743 443

Energy Hothouse

0422 122 777

Ri-Industries Pty Ltd

08 8444 8100

Enware Australia Pty Ltd

08 8352 3577

Rinnai Australia Pty Ltd

1300 555 545

Forge Plumbing Australia

1300 120 100

Scotts Plumbing Supplies

08 8261 6666

Fusiontech Australia

08 8186 0269

SFA Australia Pty Ltd

02 8422 7706

Jetwave Group

08 8371 3599

Shore Hire

08 7077 0833

Geberit

02 9889 7866

SimPRO Group

1300 139 467

Gould Instruments

07 4779 6760

South Australian Plumbing Supplies

08 8682 4493

Gra-Mall Hot Water Systems

08 8251 2979

Storm Plastics Pty Ltd

08 8374 3277

Halgan

08 9939 8030

Studor Australia

02 9637 1042

Harsmith Building Products

0408 825 618

TAFE SA - Elizabeth

08 8207 9700

Harvey Norman Commercial

08 8150 8000

TAFE SA - Tonsley

08 8207 2854

HazardCo

1800 954 702

The Gas Shop

08 8271 1333

Iplex Pipelines

08 8256 2031

The South Australian Water Corporation 1300 650 950

Lightening Building Products MM Kembla

1800 804 631

Office of the Technical Regulator Department for Energy & Mining

08 8226 5500

Officeworks

0419 299 217

www.mpasa.com.au

Total Tools Thebarton

08 8152 8100

Tradelink Head Office

1800 PLUMBING

VTM Valves

02 6365 3121

Waterpro Pty Ltd

08 8321 8400

Zip Water

0406 383 973 31

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