Counties Manukau Eye on Communities, November 2018

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Counties - Manukau NOVEMBER 2018

connecting you to a safer community

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Contents About Neighbourhood Support

4

Message from the editorial team

5

Foreword 7 Takanini Neighbourhood Policing Team

9

When is it appropriate to call 111?

11

Finding the best fit to serve our community

17

Franklin Lifestyle Expo, Pukekohe

23

The importance of reporting

25

Citizens Advice Bureau and you!

27

Tough Love

31

Canteen 33 Operation Snap

39

Victim Support

41

Civil Defence

43

Are you as ready as you think you are?

47

How safe is your home?

49

Neighbourhood Support contacts

57

Local Police Contacts Counties Manukau

59

Pass this book on to others

62

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About Neighbourhood Support

History Neighbourhood Watch was introduced to New Zealand as a crime prevention initiative in the late 1970’s. The initiative evolved to become Neighbourhood Support New Zealand, a community owned and managed organisation with a wide-ranging interest in community support, safety and crime prevention. Neighbourhood Support became an Incorporated Society in 2000. In 2001 it signed a Memorandum of Understanding with the New Zealand Police. The purpose of the Memorandum of Understanding is to establish and promote a collaborative working relationship between Neighbourhood Support New Zealand Incorporated and the Police.

Objectives Neighbourhood Support aims to make homes, streets, neighbourhoods and communities safer and more caring places in which to live. This is primarily achieved through establishment of small cells of households known as a “Neighbourhood Support Group”, comprising anywhere from 4 to 50 residential households in a single street or suburb. Groups throughout a single suburb or a wider town or city area are co-ordinated either via a civilian co-ordinator, or through a Community Constable based at a local Police station. The main purpose of the groups is to encourage neighbours to know one another and share information on crime or suspicious activities in their area. Early contact with authorities such as the Police is also encouraged for reporting of unusual observations or unacceptable behaviour. Crime prevention information can also be shared with group members via Community Constables, or Neighbourhood Support Area Co-ordinators. A secondary objective of Neighbourhood Support is to facilitate communication between Civil Defence (Emergency Management) and the community during a man-made or natural disaster affecting residents.

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Message from the editorial team Sadly, the world in which we live is not as law-abiding as it was a generation or two ago, which makes the work of all sorts of government and voluntary organisations vital. Neighbourhood Support is a lively, worthwhile and necessary organisation which provides avenues for neighbours and communities to socialise and look out for each other. Our sincere thanks to the contributors of all the articles contained here. A lot of hours have gone in to making this book as relevant, useful and convenient to use as possible. This book is a vehicle for the latest news and messages of many of the above, in an easy to use format. Please keep it by your phone for ready reference. The community minded advertisers represented in this book have provided the finance for its manufacture and distribution as well as critical funding for your local Neighbourhood Support groups to continue their important work.

Please support these advertisers as they are supporting you!

Published by Markat 120 Maces Road, Bromley Christchurch 8062 PO Box 19607, Woolston Christchurch 8241 Phone: 03 376 5120 Fax: 03 376 5153 Email: sales@markat.co.nz

Advertising / Articles Enquiries Phil Cowen Phone: 021 660 355 Email: phil@markat.co.nz

Published Bi-annually ref: E18S2 Page Page 55


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Foreword Kia ora, Now that we can safely say that the sun is going to be out for the next couple of months, it is likely that will mean that everyone is out and about more during the day and night. If we’re out more, we have got to remember to keep ourselves safe. There are a few basics that you should always keep in mind. Don’t get complacent with your security. Thieves and burglars look for opportunities and will target cars or properties that look easy to get into or have valuables on display. With the warm weather, we tend to want to leave our windows and doors open but to a thief this can look like an invitation to help themselves. If you’re upstairs or out the back while at home, make sure the rest of the house isn’t easily accessible without your knowledge – lock the doors and keep the windows closed. Call 111 immediately if you see someone suspicious – you could help us prevent a crime from taking place Make an effort to make your house look ‘lived in’ if you’re heading away on holiday (leave some lights on, close curtains etc). Remember to look after your neighbours and their homes too; keep their contact numbers handy in case you notice suspicious activity. Our staff are also going to be out and about around the district. We have our annual free ‘Everyday Heroes’ event coming up on the 10th of November from 10am – 2pm at Botany Town Centre. It’s a great way to catch up with your local staff and to have a look at some of the fabulous displays that will be there. Our ever popular Police dogs will be doing a display too so come along if you’re interested.

Have a great summer everyone

Superintendent Jill Rogers District Commander Counties Manukau Police Page 7


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Takanini Neighbourhood Policing Team Takanini neighbourhood policing team active in the community (Papakura District).

The Takanini Neighbourhood Policing Team have recently located several stolen cars dumped in the Takanini area and are asking the community to be vigilant in regards to who is in their neighbourhood. Stolen cars are commonly used by criminals to facilitate burglaries and theft from cars. If something looks suspicious please call 111. Recently, the team executed a successful search warrant in Tuakau after tracking down an offender who stole a car from Takanini. If you have any information in regards to criminal activity please contact the team at takanininpt@police.govt.nz or call crime stoppers anonymously on 0800 555 111. Page 9


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When is it appropriate to call 111?

(By Takanini NPT – Papakura District)

Everyone knows to call 111 when someone is badly hurt or there is serious risk to life or property.

You don’t think twice about calling 111 in the above situations which is the correct thing to do. But what about when you see a person walking along the footpath looking into parked cars, or you find someone in your backyard claiming to be looking for their dog? In situations like those we are finding that the public are not calling 111 as they don’t believe it is serious enough. That person looking into cars might be planning on stealing items from them and the person in your backyard is most likely looking to break into your house. Police need to be called. A large number of offenders are opportunists looking for an easy target. Don’t let them operate in your area, call 111. We need the public to call 111 when they see suspicious behaviour. Police will respond if they are able to, and would much rather be called to a false alarm than not be called and that suspicious person goes on to commit an offence. Page 11


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Counties Manukau Regional Neighbourhood Support – from the 1980s to today! For some years now the whole of the Counties Manukau region has had a forum for Neighbourhood Support. With around 400,000 people living in the district it is a great way for us all to get together and exchange ideas and hear what each group is doing. At present I chair the forum and it is usually attended by Neighbourhood Support representatives from Franklin, Papakura, Manurewa, Otara, Mangere, Pakuranga and Howick. In addition there are usually police officers in attendance to not only support the Neighbourhood Support volunteers but also hear what each other are doing. From the regional group we have representation on the National Board in Wellington which is aligned to the policing districts throughout the country. The thing that strikes me every time we meet is the huge willingness of your representatives to spend so much of their time for the good of their community. I’m staggered by the inventive ways that people find to engage with their community, the hours of preparation and total dedication to the cause they all display. It is the same in Wellington with folk from across the country spending hours on making sure as many people in their community are connected and can live in safe neighbourhoods. And the more we are connected the better it is. I was reminded of this today as my husband Barry and I were clearing out a lot of bits and pieces from his parents’ Jim and Myrt’s house. Barry came across the old fashioned typed out notes from the then Street Contact – possibly written around the early 1980s. On reading through my mother-in-law’s carefully filed notes I came to the conclusion that little has changed over the years. Although it wasn’t called ‘Connect Four’ the principle was the same. The message was simple – get to know your neighbours either side of you, behind you and across the road. Sensible advice followed on how to agree on how you would respond to any sign of an emergency. In the 1980s Myrt and Jim would have been middle-aged strong supporters of such practical advice. The carefully typed up sheet detailed out how the ‘support system’ worked and what each person’s role was. Myrt’s handwritten note attached to the typed up sheet lists the key people she needed to be in touch with, where her neighbours worked and their work phone numbers – no cell phones back in the day! A newsletter attached to the file lists out what has been going on in the area, describing the number of houses that had been broken into, which actually shocked me as I always thought it was an incredibly safe place to live in, along with the need for people to be constantly alert to odd noises, people who don’t fit and a short reminder for people to keep their windows shut when they were out – even if it was only for a short time. Page 13


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Counties Manukau Regional Neighbourhood Support – from the 1980s to today! In some ways this reassured me. Society isn’t so different from back then. We are still talking about the need to connect with people, to get to know each other and to remain vigilant. We often refer to the ‘good old days’ when life was easier and we were all safer, but these notes indicate that we were facing the same challenges then as now. How we deal with them now with the help of our digital devices has made it so much easier. However, at the end of the day – nothing beats that smile on a neighbour’s face, and them stopping to say hello as you weed the garden or unpack the groceries, or round up the flock to come in for dinner.

Neighbourhood support Sticker in file from the 1980s (we think)

Neighbourhood Support relies on people connecting with each other and being interested in creating a strong supportive community – not so different from the 1980s!

By Colleen Brown

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Finding the best fit to serve our community

By Toni Helleur, Mangere Neighbourhood Support Area Co-ordinator

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As Neighbourhood Support is still a relatively new concept to Mangere, different approaches on how to promote awareness of the organisation has been discussed for many months since the organisation’s conception. Creating, coordinating and supporting our own and other organisations with local events has been our decision and way of launching Neighbourhood Support into our community. Newly funded logo marquees and flags have been a huge kick start to our local roadshow kit, and we are extremely thankful for the funding support of Neighbourhood Support NZ. Recently we co-ordinated a Health and Safety Expo in August held at Mangere Town Centre and in the carpark area near Moana Nui, a Kiwi Leisure Centre and Pools. The aim was to bring local health providers together for the community to access and meet. It also gave us a great opportunity to shine a light on our local safety providers such as our Neighbourhood Policing Teams, Police dog handling team, Bike Fit and Time to Thrive, Maori Wardens, Auckland Emergency Management (Civil Defence), Neighbourhood Support and Community Patrol organisations. Another event we supported was a BMX bike launch at a local Mangere Park that required some activation work. Previously this BMX track was the home for many years to Auckland Championship competitions, that attracted thousands of both participants and spectators from around Auckland. A local organisation BikeFit (that is also a member of Neighbourhood Support) is hoping to revive the track and bring it back to its former glory days. Twenty brand new BMX bikes were donated to Southern Cross Campus Junior School, courtesy of BikeFit and Foundation North. At both events, our newly funded local roadshow Mangere Connect Neighbourhood Support and Community Patrols gear looked fantastic and is taking shape to roll out many more events to promote Neighbourhood Support, working to make our homes, streets and communities safer, more caring places to live.

L-R Mangere-Otahuhu Local Board Chair Lemauga Lydia Sosene, Mangere Connect/Neighbourhood Support Area Coordinator Toni Helleur, BikeFit and Time To Thrive Teau Aiturau and RepFM Toko Page 17


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How long does a great idea take to reach maturity? ...about two years! When the Manurewa Neighbourhood Support Executive had this bright idea of linking into schools to get our basic safety message across to families, little did we know how long it would take. Our bright idea is based on the fact that accessing families is really difficult. You can door knock, wait until there is a community event and distribute leaflets, that nine times out of ten ends up in the recycle bin, hold meetings that only the converted attend, or think of something different. And this is what we have done. Our bright idea is to work with schools to get them to become Neighbourhood Support Schools. So in fact, what happens is the schools push your message out into the community and if you can get parent associations to help you – all the better. A simple idea fraught with challenges. We have some great cartoon-like drawings for children to colour in – detailing all the things lying around a house that tell a would-beburglar that this is an easy place to rob. We thought that this would be a great starting point for the children to talk about things like how important it is to shut windows and garage doors before leaving their house. We had a catchy slogan – Look Lock B4 U Leave – and a cute cartoon character to push the message out to the children. But like a pregnant elephant the idea has taken nearly two years to get off the ground. Our executive consists of a group of hard working older women and although we are dedicated and enthusiastic – well we are all too busy to go around the schools. So who would put the message out into our community? By chance, and through great networking, we’ve connected with The Manurewa Parenting hub that does a huge amount of great work in the community and also trains parents to work in the education system as support workers – a light bulb moment. We think we have cracked it. We have the Police on board. We have a group of principals ready and willing and a group of well-connected local parents ready to spread the message. We are optimistic and ready for the next giant push to get the message out there – we can’t wait. A little like a female elephant must feel after a 22 month gestation period! Page 19


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Mangere residents finding self-empowerment tools By Toni Helleur, Mangere Neighbourhood Support Area Coordinator

Mangere community leaders have been working hard to find ways to help residents and the community be self-empowered. Starting Mangere Connect, which oversees both Neighbourhood Support and Community Patrols, was just one tool we felt would help the community reach this goal. Reaching out to individuals within such a richly diverse community like Mangere due to many ethnicities, religions and culture differences has been hard, but we knew it would be. We are proud to say that the Free Food Pantries - Pataka Kai (food pantry) movement (founded by Coopers Crescent in Otara) has found its way to Mangere and we are finding champions popping up everywhere in our community. The aim is to get as many free Open Street Pantry stands into residential streets around South Auckland as possible. The Pataka Kai are set up outside residential properties to allow gifted food to be donated and placed into the pantries to then allow the community to have free access to take from when in need. What this movement has encouraged aligns so well with Neighbourhood Support. It is now led by local street champions, co-ordinated and supported by another local champion Mia King and her children. What does the movement encourage? • Mitigates food insecurity • Creates a space for conversation • A very tangible way to help thy neighbour • Turns strangers into neighbours • The proverbial cup of sugar that you borrow from your neighbour becomes this place. • It’s free 24 hours a day 7 days a week. No form filling, easy to access & no judgments passed. We ALL need a hand every now and then.

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Franklin Lifestyle Expo, Pukekohe

Franklin Neighbourhood Support attending the Franklin Lifestyle Expo, Pukekohe, along with NZ Police, CPNZ and Auckland Transport

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The importance of reporting

Many incidents are never reported to the police, especially in rural areas. If you’ve seen someone or something that is suspicious, it could be important and sometimes it can be the missing link for the police in the bigger picture of things. A fantastic example of this was an elderly gentleman who attended a street meeting with Franklin Neighbourhood Support and our Community Constable. At the meeting it was stressed that if you see suspicious behavior it should be reported. Two days after the meeting, this man had seen a car driving slowly along his road, with three youths inside and he decided that it just didn’t feel right. He called 111 and a police car was dispatched to the area. The vehicle was later stopped by police and it turned out the car had no rego or warrant of fitness. Two of the occupants had warrants out for their arrest and by making this phone call to the police, he quite possibly could have saved a neighbour from being burgled. This was the first time this gentleman had ever dialed 111. The police rely on our information as they can’t be everywhere. If you are unsure if the information you have is important, let the police decide. They have a highly trained team of people at their Communications Centre (COMMS) who decide what to do with the information they receive. Also, by reporting things, the police can identify trends or criminal activities and deploy more staff to patrol these areas if required. If you have difficulty hearing or talking on the phone you can register for 111TXT, so you can contact Fire, Ambulance or Police. Go to www.police.govt.nz/txt111.

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Citizens Advice Bureau and you!

The Citizens Advice Bureau is staffed by trained volunteers who seek to assist and empower clients through the provision of free, confidential and independent advice and guidance. Our trained volunteers will listen to you and get you the information, assistance or referral you need. Language does not need to be a barrier to getting our help as many of our volunteers are multi-lingual or can direct you to multilingual services such as our CAB Language Link. The ability of volunteers to untangle often knotty issues and address each individual strand separately is a skill that comes from in-depth training and ongoing support along with the widely varied past experience of our volunteers. Citizens Advice Bureau New Zealand Inc, to which our South Auckland Bureau are affiliated, places huge emphasis on ongoing learning and development for volunteers. After appropriate training and guidance, our volunteers deliver services to clients, usually by phone or face-to-face interview from private offices. Your confidentiality is assured. Clients can also contact us via email, although we usually require contact details due to the need to fully clarify issues that area raised. A range of guidance and information is also available by using our website www.cab.org.nz. The learning and development programme operated within each Bureau ensures new volunteers are able to learn and adapt to the CAB style over a period of time. Most Bureau seek a commitment from their interviewers of at least half-day duty each week (although some prefer to work longer) as well as on ongoing commitment to improve their skills and knowledge. Each CAB also maintains significant information resources which are constantly updated, particularly when organisations change locations or contact details, or where there are changes determined by legislation. In many cases Bureau make available specialist services, normally referred to as “clinics�, where advice is available from experienced professionals. Such advice may relate to Justice of the Peace services, legal advice, immigration advice, etc. – just contact your local Citizens Advice Bureau for details (please note the contact details of the Bureau nearest you). Finally, if you have spare time and the necessary skills, plus a real desire to serve your local community, why not talk to your local CAB about becoming a volunteer interviewer. Page 27


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Prevent falls. Install barriers/balustrades on decks and areas with a 10cm fall height or higher. Install security stays on windows with an outside drop of 1 metre or more.

2. Prevent hot water burns. Water coming from the hot tap should be no more than 50°C (water in the cylinder should be set to 60°C). 3. Prevent fire. Install photoelectric smoke alarms as directed by the NZ Fire Service. 4. Prevent cuts. Install safety glass in low level glazing such as in windows, door panels, shower panels or bath enclosures, furniture and cabinetry. Safety tip: Put stickers on glass doors so children can see the glass panel. 5. Prevent poisoning. Have lockable cupboards, cabinets and drawers in the kitchen, bathroom, laundry and garage/garden shed where harmful chemicals may be stored. 6. Prevent driveway run overs. Have a fenced play area away from the driveway, front door and garage. For more ‘Make Your Home A Safety Zone’ recommendations, visit: www.safekids.nz

Page 29


We’ve all got a role to play in keeping kids safe – if you’re Worried don’t ignore it Jenny May Coffin

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Tough Love Many parents struggle when their children’s attitudes and behaviours change as they hit the teenage years. It can be a frightening and frustrating time and family life can end up revolving around dealing with the unacceptable behaviour of their pre-teens, teenagers, and older children. TOUGHLOVE supports parents to find caring and achievable solutions to help their teenager take responsibility for their actions. TOUGHLOVE’s aim is to help parents and their young people maintain their relationships. TOUGHLOVE Parent Support Groups meet weekly following a carefully planned structure. The group offers support from other parents dealing with unacceptable adolescent behaviour, and information on tools, new ideas and alternatives for working with the child/ teenager. Once in a parent support group, parents have access to support 24 hours a day, seven days a week (as crises don’t just happen during the day!). TOUGHLOVE can help with ideas for dealing with teenager use (or over use!) of technology, how to address an adolescent’s lack of motivation, deal with the pressure/arguing from a teen to get what they want, not coming home on time, disrespect and non-cooperation, and parents with different parenting styles and how to work together, or if a parent just wants to check out in this changing world of adolescence and what is fair and realistic. TOUGHLOVE is not a parenting course. Dealing with adolescents is a bit like standing on sand, the ground is always shifting under your feet, and different strategies and approaches suit different families. There isn’t a ‘one size fits all’ answer. Research has also shown that time-limited courses improve parenting skills but only for a limited time. Without reinforcement the ‘usual’ parenting style is often reverted to. With TOUGHLOVE parents can stay as long as they want. Some parents stay for 6 to 10 weeks to get the basics of the programme and others stay to make sure that new skills and approaches are sustained, for ongoing support, to get more techniques and ideas, and if the issue with the teenager has been ongoing for some time it can take more time for things to resolve. TOUGHLOVE also offers one-off interactive workshops with parenting tips for parents with pre-teens or teens. These one and a half hour seminars are generally co-hosted by a high school or community group and cover things like learning how to step away from arguments; disentangling our responsibilities from the teenager’s (do we as parents even need to be involved with this issue?); and looks at conflict and manipulation and ideas on how to address these. The seminars are also an opportunity to learn more about the TOUGHLOVE parent support programme. TOUGHLOVE is a community based not-for-profit and a registered charity. Contact TOUGHLOVE on 0800 868 445, email on toughloveusi@xtra.co.nz or see our website at www.toughlove.org.nz Page 31


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Canteen CanTeen supports young people when cancer turns their world upside down and helps them cope with the physical, emotional and practical impact of living with cancer. We’re here for 13-24 year olds at every stage of their cancer journey, whether they’re dealing with: • having cancer themselves • a brother, sister or parent being diagnosed with cancer • the death of a brother, sister or parent. We provide funding for counselling and individual assistance as well as peer support programmes and services to help our young people thrive in life after cancer. CanTeen is also there to advocate for our young people, helping ensure their voice is heard and empowering them to speak up for themselves. CanTeen believes that the best people to support young people living with cancer are those who have ‘been there, done that’. We provide a relaxed, friendly, and fun environment where thoughts and feelings can be shared with other young people whose lives have been affected by cancer. With 14 regional branches across New Zealand, CanTeen ensures there is support nearby for all young Kiwis living with cancer because we believe no young person should go through cancer alone. Here is what some of our members say about CanTeen: “CanTeen has helped me in so many different ways. CanTeen has developed my confidence, self-awareness and leadership. It has helped me deal with grief and undesirable circumstances to result in a positive outcome.” “I am so much more confident. I feel like I’m not alone. I have friends. I have life skills. I have a greater respect for people who seem different.” “CanTeen has given me the opportunity to meet friends that understand and support me through the toughest times. It provides me with a second family and I don’t know where I would be without it!” With no government funding, CanTeen relies on the generosity of the New Zealand public and local businesses to continue supporting over 1500 young people on their cancer journey. If you want to learn more about our services, ways you can donate or you’d like to become a volunteer, please visit canteen.org.nz. You can also follow us on Facebook for regular updates.

Page 33


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“All women and children have the fundamental right to live free from violence and abuse” South Auckland Family Refuge Inc. provides protective care for woman and children who are victims of family violence in all its forms. At Women’s Refuge we treat all women, children and their families/whanau in a respectful, confidential, sensitive and non-judgemental manner. Life is a book in chapters three, “The Past”, “The Present”, and “The Yet-to-be” The “Past” has gone – it could not stay, it’s in your dreams of yesterday Remembered sometimes for its sadness, but also for its joy and gladness Live for “The Present”, live for today, so quickly does it pass away Help one another along life’s path, cheer them up and make them laugh For “The Past” it soon will be, so live it now – it’s yours you see But what about “The Yet-To-Be”? It’s locked away – you hold the key

WE PROVIDE: • Information about other services and agencies • Legal information, protection orders etc • Benefit advice • Housing information and support for women who are ready to resume life back in the community SUPPORT AND TRANSPORT TO AND FROM: • • • • •

Appointments with other agencies Doctor’s (medical) Lawyers and Family Court Counselling Programmes

COMMUNITY SUPPORT: You do not need to stay in a safe house to receive assistance. • Support for women in the community who may need help but do not want to come to the refuge safe house • Home visits • Support at appointments Page 35


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South Auckland Family Refuge Inc. COMMUNITY BASED PROGRAMME: “Turning Point” Women’s Support and Education Group This support group is for women who are in, or have been in, physical or emotionally abusive relationships.

THE GROUP AIMS TO PROVIDE OPPORTUNITIES TO: • Learn about the causes and effects of abuse

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Page 37


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Page 38

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Operation Snap With today’s huge growth and popularity of new technology, items like mobile phones, iPads, plasma screen TVs and game consoles are an attractive target for criminals. And, as they are often easily disposable, there is a market out there for those who are willing to pay for these stolen goods. But as long as there are still people willing to purchase ‘suspicious’ goods out of the car boot or the back of the pub carpark, then criminals will continue to steal them. We want to eliminate this trade in stolen property. One simple and effective way to help prevent this is the increased awareness and use of serial numbers, which helps protect your items and ensures people do not unwittingly get involved in dealing stolen property. The key purpose of the website www.SNAP.org.nz is to provide an easy to use secure storage area for details about your legitimately purchased commodities for three key purposes: To enable easy retrieval of serial numbers by the owner of any stolen property to assist Police in the identification of the property, and where recovered, enable its return to the legitimate owners; To enhance the identification of property noted in the Police National Intelligence Application (NIA); and To recover stolen property and identify offenders. It means that if you do become a victim of property crime, you can access the serial number details, anytime, anywhere from the internet and provide them to Police as soon as possible. While Police does not look at the SNAP database to try to match property, it uses its own intelligence system for the information which has been provided to us by a victim. Police encourages people to store details of their property on the SNAP website and has also been distributing window stickers, which warn potential thieves that the details are recorded, as a deterrent. By raising awareness of the importance of serial numbers, we hope to better inform people who deal in secondhand goods, as well as those buying them. If looking to buy secondhand goods, look out for serial numbers which could be an indication the property is stolen. If a serial number is damaged or missing, be suspicious and question the sale. Page 39


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Page 40

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Victim Support Victim Support New Zealand is an independent charity that provides support to those affected by crime, trauma and suicide. The service is free and available 24/7, 365 days a year. Victim Support works closely with Police and Neighbourhood Support to help victims not only cope with trauma, but to stay and safe and participate fully and fairly in the justice system. Every day people find themselves suddenly and unexpectedly the victim of a crime or trauma. It may be from a road or recreational accident, holiday tragedy, sudden death, family violence, sexual violence, homicide, burglary, serious assault, natural disaster, and more. They might be bereaved by suicide and need help. Victim Support provides immediate practical and emotional support. They ensure the victim has the right information for their decision making, has access to counselling or other specialist services, emergency grants and financial assistance, where eligible. They help liaise with authorities, Police and others, prepare victim impact statements, attend family group or restorative justice conferences, provide support through the Court process and help the victim to regain control of their life through a terribly difficult time. The support is non-judgemental, independent and free – and will continue for as long as the victim needs it. People may not know how they will react to a traumatic event, how they will cope in the face of grief and official processes. The Victim Support workers tailor their support to fit the needs of each person they support. Having an independent person helping you to cope when you might have suddenly been brought to your lowest ebb can help a person get through, restore their life, deal with Police and the Courts, and access many other important support and services in the community. Support is provided by highly trained volunteers and staff, and is available here in this area, but also nationwide, every single day of the year. Last year alone Victim Support responded to 35,000 call outs nationwide. Victim Support’s work in the community is recognised as an essential service, so is partially funded by government, with the remainder raised from community fundraising. Call 0800 VICTIM (842 846) for help. COULD YOU BE THERE TO HELP? To find out more about becoming a Victim Support volunteer support worker, visit www.victimsupport.org.nz or call 0800 VOLUNTEER (865 868). Page 41


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Civil Defence

Building Community Resilience together Would you know what to do if your home was flooded? Or if a serious weather event caused widespread power outage that lasted for several days? Being prepared for disasters can seem like a big job. Many people don’t know where to start so they don’t start at all. But getting prepared is easier than you think. Auckland Civil Defence and Emergency Management believe many Aucklanders are better prepared to cope with an emergency than they think they are, mostly when it comes to emergency survival items. At recent public events Auckland CDEM has been asking people if they think they are prepared, with most people answering no. When we have a chat with them they often find they have most of the required emergency survival items and a basic household emergency plan, they are very encouraged and are then keen to complete the journey to being fully prepared.

So why prepare? Experience has shown that, after a disaster, it may take three days or more for emergency services such as Police, fire and ambulance to reach many neighbourhoods and individuals. In areas that are isolated or have limited access, it may take longer. So, take the test now and see how far along the journey you are. Complete the checklist to find out what items you already have in your household. To find out more visit Auckland Civil Defence and Emergency Management contact Auckland Council on 09 301 0101 or visit www.aucklandcivildefence.org.nz. Follow Auckland Civil Defence and Emergency Management on Facebook and Twitter @AucklandCDEM. Resilient Business website provides user-friendly tools for the small to medium sized businesses. Visit www.resilientbusiness.co.nz for more information. If you have a smartphone, please download the Auckland Civil Defence app from the Auckland Civil Defence website to receive instant updates. Page 43


Page 44


Page 45


the person i Am With…

Whether you Are in A long-term or cAsuAl relAtionship, you deserve to be treAted Well And ensure thAt you Are treAting your pArtner respectfully. tAke the quiz to see hoW heAlthy your relAtionship is. tick yes or no.

yes

no

1.

Supports my choices

0

1

2.

Listens to my opinions

0

1

3.

Is positive and encourages me

0

1

4.

Accepts when I say I don’t want to have sex

0

1

5.

Accepts what I wear and how I look

0

1

6.

Is not liked by my friends and family

1

0

7.

Makes me feel like I can’t do anything right

1

0

8.

Makes fun of me or calls me names

1

0

9.

Sulks or gets angry when he/she doesn’t get what they want

1

0

10. Blames me for his/her problems

1

0

11. Texts or calls me all the time to check up on me

5

0

12. Makes it hard for me to see my friends and family and gets jealous when I do.

5

0

13. Pressures me to have sex or do things I don’t want to

5

0

14. Threatens to hurt himself/herself, me or others

5

0

15. Does things that scare me (breaking things, yelling, driving fast)

5

0

totAl

Abuse And controlling behAviours Are never ok. help is AvAilAble Whether you Are being Abused or being Abusive. everyone deserves to be treAted With respect.

Page 46


Are you as ready as you think you are?

Page 47


It’s not oK InfoRMAt nfoRMA Ion lIne 0800 456 450 nfoRMAt woMen’s Refuge 0800 REFUGE RelAt A IonsHIP seRVICes 0800 725 283 At Page 48

Police 111 shakti 0800 742 584 YoUthliNe 0800 376 633


How safe is your home? Complete this survey, reduce your risk of being burgled Doors and Windows 1 2 3 4 5 6 7 8 9

Are all locks to outside doors either dead locks or strong bolt locks? Can door locks be opened by breaking a window and reaching through? Can internal doors be locked? Are all locks in good working order? Do you lock the internal door from your garage? Can you account for all copies of keys to your home? Are window locks properly and securely mounted? Do you keep your windows locked when they are shut? Do you use locks that allow windows to be secured partly open?

10 11 12 13

Do Do Do Do

14 15 16 17 18 19 20

Do you notify neighbours when you go on holiday? Do your neighbours collect mail and circulars when you are on holiday? Do you stop deliveries of newspaper when on holiday? Do you have shades up and lights on when on holiday? Do you use timers on lights & radios to make it look like you are home? Do you arrange to keep lawns and gardens in shape? Are you a member of a neighbourhood support group?

Garage you you you you

No

Yes

No

Yes

No

Yes

No

Yes

No

lock your garage door at night? lock you garage when you are away from home? have good secure locks on the garage doors an windows? lock your car when it is parked in the garage?

Holiday

Environment

21 Do you have sensor lights around your house? 22 Are shrubs and bushes well trimmed near your house and borders?

Safe Practices

23 24 25 26 27 28 29 30

Yes

Have you recorded all serial numbers and stored them away from home? Have you uniquely marked valuable items (etch or invisible)? Do you have a description of valuable property? Have you displayed a sign that items are marked for identification? Do you have an alarm? Have you displayed a sign stating that your house is alarmed? Do you report suspicious activity or people to Police immediately? Do you know not to disturb anything if you are burgled, just to call Police?

Every "NO" shows a weak point and may help the burglar. Every "YES" improves your protection. Page 49


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Phone (09) 273 8575 021 079 4867 16/345 Chapel Road, Dannemora, Auckland

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Page 50


Keeping safe from gambling harm Harmful gambling can have a significant impact on a person’s life, especially with their finances, their job and their relationships with a partner, family and friends. Other people can be harmed by someone else’s gambling too. It can cause financial difficulties for the whole family, an unhappy home life, domestic violence, alienation from family and friends, and crimes committed against employers or other people. A single person’s harmful gambling can affect five to ten people, and children are vulnerable when it’s their parent or other close relative. Young children can miss out on basic essentials if a parent has gambled away household money. Children are more likely to suffer physical violence or abuse if they have parents with problem gambling, especially when combined with other problems such as alcohol abuse. Pokie machines are the most harmful form of gambling. The majority of people who seek help for their gambling problems do so because of non-casino pokies (i.e. those found in pubs). At the Problem Gambling Foundation (PGF), qualified counsellors provide free, professional and confidential counselling for gamblers and anyone affected by someone else’s gambling. Asian Family Services provide free and confidential counselling, information and education in Korean, Cantonese, Mandarin, Vietnamese, Thai and Japanese. Mapu Maia provide counselling and support for Pacific families that need help with problem gambling. PGF also has a dedicated public health team working in the community to raise awareness about problem gambling and minimise gambling-related harm. Counselling is a private, confidential process and is free of charge to the gambler, their family and others affected by problem gambling. An experienced, qualified professional works with the client to help them find ways of coping that are helpful and lasting. Counsellors empower and encourage clients by working on what they want to work on, for as long as they need. A client is welcome to take along a support person to the counselling sessions. Support groups are run by PGF which can be helpful before, during or after one-to-one counselling, providing a supportive and confidential environment to reduce loneliness and isolation, increase self-esteem and confidence, actively manage relapse prevention and help others in their journey to recovery.

If you, or someone you know, has a problem with gambling contact us:

Phone 0800 664 262 Email help@pgfnz.org.nz or visit www.pgfnz.org.nz Asian Family Hotline Phone 0800 862 342 Mapu Maia Phone 0800 664 262 Page 51


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Franklin based family business providing a full range of expert electrical services Smart Homes, Security, Lighting and CCTV Phone 09 235 0350 or 022 0616 614 www.progressiveelectrics.co.nz

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Page 52


Alcoholics Anonymous New Zealand

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership, we are self supporting through our own contributions. A.A. is not allied with any sect, denomination, politics, organisation, or institution; does not wish to engage in any controversy, neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety. A.A. can help people of any age and background so youth drinking, teen drinking, drinking alone, drinking at home, solo drinking, elderly drinking are all factors that have brought people to A.A., and we have members from 16 through to 96. If you find problem drinking, binge drinking, drinking blackouts or other alcohol problems are affecting your life and that of your friends and family, Alcoholics Anonymous may have the solution for you. To find out if we can help try our ‘Are you an alcoholic?’ quiz at www.aa.org.nz or contact AA by ringing 0800 229 6757. Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

To find out if we can help try our ‘Are you an alcoholic?’ quiz at www.aa.org.nz or contact AA by ringing 0800 229 6757 Page 53


NEIGHBOURHOOD SUPPORT AREA

PROPERTY IN THIS HOUSE HAS BEEN MARKED FOR POLICE IDENTIFICATION

IF I DON’T CALL THE POLICE MY NEIGHBOUR WILL

Page 54


Help make your neighbourhood safer Keep this next to your fridge or near the phone to help you when you wish to report something.

111-Police Emergency • If there is serious risk to life or property • Someone is badly injured or in danger • You are witnessing someone committing an offence or the offenders are still there or have just left.

Start Beating Burglary Right Now go to www.snap.org.nz

• Crime prevention people breaking into cars • Someone acting suspiciously, or you’ve come across a major public inconvenience, such as trees blocking a highway • Any of these things are happening now or have just happened • If you cannot decide if it is a real emergency and you are still worried, call 111 and ask us, well help you work out what to do.

Non-emergency: • Contact your nearest local police station • To report incidents or crimes that have already happened e.g. theft sometime in the past and a rapid police response is not likely to affect the outcome.

302 6400 Police Crime Reporting Line • You wish to report an offence or suspicious behaviour that has happened and does not require emergency attendance.

*555 for Urgent but not life-threatening incidents • You wish to report poor driving, traffic congestion, boy racer activities, breakdowns, and obstructions on the highway.

O800 555 111 Call Crimestoppers • You wish to report some information about crime that has happened anonymously. • Crimestoppers gives an absolute guarantee that calls cannot be traced.

(09) 301 0101 - Auckland City Council • You wish to make a noise complaint (it can be loud cars, music or people) • You wish to report graffiti.

O800 7867 8247 (0800 STOP TAGS) • You have information about a tagger operating in your area.

Community Constable Name and contact number • Page 55


Notes:

Page 56


Neighbourhood Support contacts Howick Botany

Papakura

Neighbourhood Support

Neighbourhood Support PO Box 72-426, Papakura

Shona Scandrett Phone: 029 9693509 Email: howickns@xtra.co.nz

Kim Ainsworth Phone: 022 428 0233 Email: info@nspapakura.co.nz Facebook: Neighbourhood Support Papakura District www.nspapakura.co.nz

Otara Neighbourhood Support PO Box 61-474 Otara, Auckland 2159

Pakuranga/ Bucklands Beach

Maddi Schmidt Green Prescription Active Families & Community Services Coordinator Email: maddi@otarahealth.org.nz Phone: 265 2746 Mobile: 027 274 8005 www.otarahealth.org.nz

Neighbourhood Support Lyn Blaker, Secretary Email: info@nsupport.co.nz Mobile: 027 2164 396

Manurewa Neighbourhood Support

Franklin Neighbourhood Support Carol Steele Phone: 021 0838 4073 Email: franklin.nz.ns@gmail.com

Heather Raudon Email: manurewans@hotmail.co.nz

Mangere Neighbourhood Support

C

Mangere Police Station Phone: 09 250 0500 Email: mangerens1@gmail.com O

UN

TIE

S - MAN

UK

A

U

Page 57


Notes:

Page 58


Local Police Contacts Counties Manukau Team Name: Clendon South NPT Office: Manurewa Team Leader: Rakana Cook M: 021 926 043

Team Name: Otahuhu West NPT Office: Otahuhu Team Leader: Andrew Johnson M 021 191 0843

Team Name: Howick Community Office: Howick Team Leader: Brett Meale M: 021 191 0747

Team Name: Otara NPT Office: Counties Manukau East Area HQ Team Leader: Scott Baker M: 021 191 0710

Team Name: Flat Bush NPT Office: Counties Manukau East Area HQ Team Leader: Gavyn Berntsen M: 021 192 0741

Team Name: Papakura East NPT Office: Papakura Team Leader: Jeremy Steedman M: 021 926 175

Team Name: Homai NPT Office: Manurewa Team Leader: Niki Te Miha M: 021 191 3730

Team Name: Pukekohe North NPT Office: Pukekohe Team Leader: Noel Foster M: 021 191 2147

Team Name: Mangere East NPT Office: Mangere Team Leader: Geoff Bray M: 021 191 5883

Team Name: Takanini NPT Office: Papakura Team Leader: Alan Nash M: 021 191 2036

Team Name: Mangere South NPT Office: Mangere Team Leader: Ross Donaldson M: 021 191 0850 Page 59


Page 60


Page 61


Pass this book on to others Neighbourhood Support Counties Manukau

Page 62


Page 63


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suzuki.co.nz Page 64


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