Company Policies and Practices MarineMax has developed general Company policies and practices on various issues to help our Company run smoothly. This Section provides a review of these policies and practices – information that’s vital to know.
Please Act Professionally People who work together have an impact on each other’s performance, productivity and personal satisfaction in their jobs. In addition, how our Team Members act toward customers and vendors will influence whether those relationships are successful for our Company. Because your conduct affects many more people than just yourself, we expect you to act in a professional manner whenever you are on Company property, conducting Company business, or representing the Company at business or social functions. Although it is impossible to give an exhaustive list of everything that professional conduct means, it does, at a minimum, include the following: • Following all the rules in this Guide that apply to you • Refraining from rude, offensive, or outrageous behavior • Refraining from ridicule and hostile jokes • Treating coworkers, customers and vendors with patience, respect and consideration • Being courteous and helpful to others, and • Communicating openly with supervisors, managers and coworkers Individuals who act unprofessionally will face discipline, up to and including termination.
Rules of Unacceptable Conduct All MarineMax Team Members are required to comply with the MarineMax rules and policies regarding conduct, both on and off the job. In order to provide guidance to Team Members about what is and what is not acceptable behavior, MarineMax has adopted Rules of Unacceptable Conduct, which sets forth the types of behaviors that are deemed unacceptable by MarineMax. Any Team Member found to be in violation of any of MarineMax’s Rules of Unacceptable Conduct is subject to appropriate disciplinary action, up to and including termination of employment. Disciplinary action will depend upon the seriousness of the violation, the surrounding circumstances, and the Team Member’s prior performance, attitude and work history. The following is by no means an exhaustive list and MarineMax reserves the right to amend or deem behavior/action outside of this list as unacceptable. MarineMax prohibits the following conduct: • Dishonesty of any kind. • Violation of MarineMax’s Drug-Free Workplace Policy. • The refusal or reluctance to comply with the instructions of a person in charge. • Entering or altering the start and/or finish time of another Team Member, or having another Team Member enter time under your name. • Falsifying personnel or other Company records, or any other information furnished to MarineMax. 34
