Issue 120 | July/August 2013
THE SHAPE MAKERS Urban design guru Sam Martin joins colleagues to talk about the future shape our city needs to take
Dare to be terrible
The local entrepreneur taking on the biggest telco players in the game
Man on a mission
Steve Gurney talks about thinking big, taking risks and helping people find their mission in life
A word of advice
New GrabOne boss Vaughan Magnusson on taking the reins
Brainstorming
Making the most of think tank sessions
Asked and answered Real life operational boggles solved
R R nds h a s u Tho rs wort ds lla ewar o d f o r R e! e d a u of Re this iss details r in 4 fo
ageNews | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520
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Issue 120 July/August
In this issue... Viewpoints
Features
In Business
6 Management
12 Cover story
34 Focus
Business consultant Kevin Vincent says effective delegation is a win-win situation
Urban space engineer Sam Martin from Align Limited joins his colleague Laurence Sherriff and Space Syntax’s Tim Stonor to talk about the future shape our city needs to take
New Brighton Club, New Zealand Contractors Federation gets behind the companies rebuilding our city, Porters Ski Area gears up for season 2013, Barron Surfboards sets its sights on foreign waves, the Bike Barn wants people on the move and Bluebird Foods celebrates 60 years of yum
6 Politics Labour Party leader David Shearer addresses the rising price of power
7 Finance
Canterbury Today
Clarity Accounting owner Dr Alistair Marsh on the perils of success for Christchurch trades
Issue 120
15,284
7 Legal Malley and Co lawyer Michael McKay questions whether business interruption insurance keeps you in the game
ABC circulation as at 31/03/13
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8 Marketing Lee Retimana from Muritai Marketing on how to create success in international markets
8 Governance
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EMA employment services manager David Lowe looks at employment law’s ever shifting goal posts
ADMINISTRATION
9 HR
Kylie Moore ADMIN MANAGER Kelly Allen Jade Haylett Cindy Breward Penny Duns
Essential HR director Mike Johnson dishes out some good advice about how to keep key staff
SALES & ADVERTISING
HRINZ president Angela Atkins on the legalities of pay packets in differing situations
Gary Collins
OPERATIONS MANAGER
9 HR
Miranda Telfer SALES EXECUTIVES Melissa Sinclair Kent Caddick Sarah Bately Jane Watson Rob Cochrane Anthony Patrickson George Ziegler Clive Greenwood Steve Dando Kayte John Seth Riley Verne Williams
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There’s more to being a best seller than having the gift of the gab
Making the right choices
20 Dare to be terrible A young tech-savvy entrepreneur is launching a new telco designed to take on the biggest players in the game
21 Local moves
50 Hospitality
New City Barbers offers something to suit your style and increasing its online presence saves a local spa business
The Raspberry Café and Otahuna Berries, Reality Bites Café and Catering, Amuri Estate Retreat keeps it sustainable, Monkey Spices Restaurant, Methven’s Ski Time Restaurant Lodge, Cortado, Café Sismo and the WhatEver! Café Restaurant & Bar
22 A word of advice New GrabOne boss Vaughan Magnusson on taking the reins
24 Man on a mission Steve Gurney talks about thinking big, taking risks and helping people find their mission in life
26 Asked and answered
66 Recreation
32 Destinations Discovering Dubai and 100 things to do in Auckland
ONLINE
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62 Goods and Services New Zealand Loans Whitmore, the unseen benefits of building with wood, Taunton Engineering, Bellano Motel Suites, The Gift Shop and Pedro’s House of Lamb
Time management expert Robyn Pearce on how open plan offices can kill productivity
This is where you find out what’s on near you
44
16 How to make better decisions
10 Working Life
11 Events Diary
Caroline Duke PRODUCTION MANAGER Carolynne Brown PRODUCTION CO-ORDINATOR Sarah Betman DESIGNERS Janelle Pike Jarred Shakespeare Jenna Day Andrea Frame Luke Wattchow
16 The personality profiles of top salespeople
30 Lifestyles
Website specialist Suzanne Carter with simple tips to help bring your website up to scratch
PRODUCTION
Making the most of think tank sessions
Accountable Business Progress boss, Colin Clapp says there is no box to think outside of
11 Online
03 961 5050 0800 555 054 editor@academy.net.nz
15 Brainstorming
Real life operational boggles solved for you
10 Tactics
NEWSROOM
Cover image taken by Davina Richards
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How JW Sport helps teams make their mark and Kings Swim School
69 Rebuilding Christchurch Hawkins Construction’s work on the Civic Building shows us a better way to build, Red Group Quantity Surveyors, the issue of heavy transport on our roads, Winstone Wallboards marks the half century, Global Construction Solutions and Canterbury Metal Solutions, Clarkson Electrical and building for a view with Hillview Construction
84 Solutions
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85 Agribusiness
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Why the New Zealand meat industry is a case study in adaptation and South Canterbury’s state of the art mill
• Check out the Bike Barn’s half price sale on page 47
89 Export
• A free glass of wine when you visit Money Spices restaurant on page 60 • Grab a complimentary sample pack of Canidae all natural dog food on page 82
Golden goodness at Airborne Honey
90 Trade Services Good reasons to support your local paint store, starting with Sydenham Paint Supplies
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Viewpoints | Management/Politics
Effective delegation it's a win-win Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited Visit www.vincentnugent.co.nz
Wikipedia states that “Delegation (or deputation) is the assignment of authority and responsibility to another person (normally from a manager to a subordinate) to carry out specific activities. However, the person who delegated the work remains accountable for the outcome of the delegated work. Delegation empowers a subordinate to make decisions, i.e. it is a shift of decision-making authority from one organisational level to a lower one. “Delegation, if properly done, is not abdication. The opposite of effective delegation is micromanagement, where a manager provides too much input, direction, and review of delegated work. In general, delegation is good and can save money and time, help in building skills and motivate people. Poor delegation, on the other hand, might cause frustration and confusion to all the involved parties.” If done correctly delegation is a win-win process. The person delegating wins, the delegate wins and the result will also be a win. Delegation is a skill we all should learn and embrace. With good delegation understanding we can choose to delegate a task so that you will free up time to perform other tasks. We can also assist other people to become familiar with various tasks. Effective delegation can make your team stronger, more resilient, more focused, motivated and promote improved communication and transparency. Benefits of effective delegation include having more time and energy to focus on other perhaps more important tasks, you will reduce time spent worrying on prioritising your time, you will encourage colleagues to grow their competencies thereby making them more confident in their contributions and sense of value, you will create a “team” environment, you demonstrate
professionalism and effectiveness and build a culture of trust and collaboration. And there is of course a downside if not done correctly. You will create negative morale, an untrusting environment and bad feelings. If the delegation is not for the benefit of the delegate or the company, then it is probable that it is simply passing off work that should have been completed by the delegator. Don’t be the person who delegates all the stuff you don’t choose to do. This is purely and simply laziness. Delegate the interesting bits where the delegate can learn and grow and when they do achieve the task make sure you praise them give them the credit they deserve. Effective delegation is about obtaining positive outcomes and not dumping. Be encouraged to consider more delegation. It will help your business by building up others skills and knowledge to complete various tasks. I am sure you will find the tasks will be still be completed and just possibly have even better outcomes than you imagined. Choose people you know would appreciate the opportunities, who want to grow and trust them to do the task. Ensure they are well briefed – that they know the expected outcomes and have review sessions with them. Learning to delegate is a skill which is critically important to developing and maintaining strong companies. Like many other management skills, delegating is a process which involves setting goals, careful planning, and follow-up. To do it well we need to change the way we think about asking other people to participate. Delegating means sharing the workload, but it also means sharing the fun and satisfaction that come from accomplishing something. Remember to follow up during the process with regular meetings, mentoring and coaching. When the task is accomplished – congratulate them and credit them for the good work achieved.
6 | July/August 2013 www.canterburytoday.co.nz
Addressing the price of power David Shearer is the MP for Mt Albert and leader of the Labour Party
I’ve been travelling a lot lately and business people around the country have been telling me that despite working harder than ever, the high costs of doing business mean the rewards just aren’t coming. There are many reasons for this. One I’m committed to tackling is market failure in power prices. Since 1999 power prices have risen well beyond the rate of inflation - last year it was five times faster. That’s not right when electricity demand has been flat. In contrast, many of our major competitor countries have seen declining electricity prices with reduced demand. That holds New Zealand businesses and industry back and makes it hard for us to compete. Labour is not prepared to sit back while power companies cream super-profits at the expense of households, businesses and the economy. My philosophy is that we need to make it as easy as possible for our innovators and businesspeople. That’s why the next Labour Government will create a new agency called NZ Power to act as a single buyer of wholesale electricity. NZ Power will act a bit like Pharmac. It will ensure a fair pricing system so electricity companies get a fair return on their investment but will pass on the savings to consumers. Prices will fall for the average family by more than 10 percent. Businesses and industry will have their power costs lowered by 5-7 percent, allowing them to expand, hire, and export more. Our policy is bold, but I have been overwhelmed by the support it’s received. Independent economists BERL estimate the lower power prices will boost New Zealand’s economic growth by $450 million and create over 5,000 jobs.
The policy will cost the Crown between $60 to $90 million dollars; a drop in the bucket when you consider that 1.7 million Kiwi households will benefit by over half a billion dollars a year that they will spend in our economy. We’ll cover the cost within the current budgeted allocations for new spending and stay on track to reach surplus by 2014/15 that’s important to us. There are many countries around the world that have a similar system - many of them like South Korea and Brazil have some of the fastest growing economies. It’s proven. I fully support free markets, but when they stiff consumers and hold back our growth, it’s not acceptable. Just doing nothing, sitting on our hands, watching power prices rise and refusing to accept the market has failed is not an option. And the future for power prices looks grim. With the asset sales plan going ahead, electricity prices are likely to increase further when overseas and corporate investors push for higher returns on their investments. This policy shows that it is possible to give a lift to people and the economy while balancing the budget. Labour balanced its budget nine times out of nine. When the National Government took over, the books were in surplus. Since then every year, the Government has been in deficit. Our NZ Power policy will bring down your power bill, stimulate the economy and create the jobs we need. We will be the smart, active, hands-on government that meets you halfway. We’ve got a suite of forward thinking policies to help businesses grow, hire, export, and develop an international reputation as a country of smart operators.
Viewpoints | Finance/Legal
The perils of success for trades Dr Alistair Marsh is the owner of Clarity Chartered Accounting, offering financial organisation with up to date information and business coaching to growing businesses. Visit www.clarityaccounting.co.nz
Sixty percent of Canterbury businesses don’t survive five years. This is a sobering statistic and is so unnecessary. Owners don’t set out to fail, but it is a cold hard reality that many do. Paradoxically, the more we anticipate the business opportunities of the earthquake rebuild, the more worried advisors are becoming. I was recently talking with two people who are “in the know” on this topic, one on the advisory side and the other a judge. Both referred to the concerning increase in trades businesses that are in financial difficulty. So why do trades businesses fail? Reason number one is poor management. Remember financial success is largely driven by ‘number of jobs x margin – direct costs – overheads’. Despite their technical expertise, many qualified tradespeople have excessive unchargeable time, don’t price smartly, don’t adequately cover direct costs (such as wages and materials), have too much work in progress, are slow to bill, don’t actively collect debts and are often unaware of how much their overheads are. So many businesses struggle with problems that might be fairly simple to fix. The next and often most unexpected reason for failure is uncontrolled growth. It’s odd that success often sows the seeds of failure, but it is more common than you would think.
While ignorance might be bliss in many areas of life, running a business is not one of them! So, what’s the solution? Well, thankfully all the tools are readily on hand and quite inexpensive. This is what works for our clients: Being clear where they want to go, both in business and in life goals. Always knowing their financial position. Simple and inexpensive cloud accounting tools such as Xero to make this really easy. Being efficient in working practices. Look at cloud based ‘plug in’ tools such as GeoOp that will give your businesses a professional job scheduling, quoting and invoicing edge. Did you know it is easy to invoice a client and collect payment on the spot for a job? This is great for cash flow management. Growing administration alongside the business. Don’t overlook the fact that many tradespeople are married to an amazing and skilled administrator. And remember this can be a salaried role for your spouse, with its obvious tax benefits. Training and organising their staff and giving them responsibility as soon as possible. You will be surprised what a competent person can achieve when they understand their role in the business, have the tools to succeed, can see what they are accountable for, and are appropriately incentivised.
Looking closely at their business risks. Mainzeal is a recent and very unpleasant reminder of how risk can More business equals more staff. More come from completely unexpected angles. business equals more demand for cash. More Consider using the Personal Property business equals more outstanding debtors and Securities Register to secure sizeable debts retentions. More business equals scheduling and logistics issues. Finally, the temptation to including retentions. buy or lease a fleet of shiny new vans is often Talking to their accountant before major too hard to resist. vehicle or equipment purchases. The third reason is poor accounting practices and a consequent lack of management information. It’s difficult to remedy business problems if you don’t know they exist. You can’t rely on last year's tax accounts to help manage your business. These are a historical document mainly intended for the Inland Revenue.
We also believe your accountant should help to set up the processes and a straight forward accounting tool that you will need to properly manage your business. With this, we are confident that businesses will succeed in the longer term, and will be in a great position to prosper during the Christchurch rebuild.
Does your insurance keep you in the game? Michael McKay is a lawyer with Malley & Co and has experience in commercial litigation and dispute resolution. He has acted in disputes for and against building inspectors, franchisees and shareholders and is acting for several insured in relation to issues arising from the Canterbury earthquakes.
A leading English insurance expert says the point of business interruption (BI) insurance is to ensure a business promptly returns to comparative health and is “still in the game” after an insured event.
visiting the affected area after the relevant event, it would be excluded under another circumstances clause.
Some businesses promptly adjusted their BI policy after the February 2011 earthquake. However, we are still seeing businesses question whether their policy strikes the correct balance between covering gross profit lost as result of an insured event (as defined in their policy) and covering the cost of replacing damaged stock and premises.
Lessons
Cover comes at a cost and when lodging a claim under a BI policy for a reduction in gross profit, businesses may face some issues about what caused the loss. Insurance for reduction in gross profit Many BI policies insure for a reduction in gross profit arising from damage to insured property. Some BI policies have an extension that covers loss of gross profit arising from damage to property, other than that of the insured business. Nearly all BI policies however, contain an “adjustments” or “other circumstances” clause, which tries to refine which types of loss trigger recovery of reduced gross profit. Insurance is about indemnifying an insured for the losses specified in the policy and, in this sense, other circumstances clauses are not objectionable. The clauses are often worded differently between policies, but have a common purpose: to distinguish a reduction in gross profit that would not have occurred but for damage to the insured property (covered) from reductions that are likely to have occurred even if the property had not been damaged (not covered). For example, many Canterbury businesses experienced a reduction in gross profit after the earthquakes, as did businesses in New Orleans following Hurricane Katrina. If the reduction in gross profit occurred because of damage to the businesses’ property, it was likely to be covered. If however, the loss was due to fewer potential customers
This has unfortunately been described as the “depopulation” effect, but the principle has broader application. Causation might be questioned, for example, if a key person had left the business shortly before the February 2011 earthquake.
Predicting the future is necessarily uncertain. If part of a claim has been rejected because it was caused by an uninsured event, there should be evidence to support the claimed causation. The other circumstances clause may not prove a significant obstacle to promptly resolving a BI claim for businesses with several outlets, as they can compare the performance of a similar store in another location with the damaged outlet. The Canterbury earthquakes did illustrate however, that in other cases determining the cause(s) for a reduction in gross profit can be difficult and time consuming. Is there a way forward? We understand that, for an additional premium, many BI policies in Australia could include a “loss of attraction” extension. The extension is rare in New Zealand, but we encourage businesses to consider whether the additional premium is worth the peace of mind. A business ought to review its circumstances and determine, with the guidance of an insurance broker, what type of cover is appropriate and affordable. We know some businesses have reduced the sum insured under the gross profit section of their BI policy or abandoned that part of the insurance altogether because of the causation issues. They say they have redeployed the premium to increase the sum insured for stock and other operating assets. The value of operating assets is not without its issues, but for those businesses replacing those assets is particularly important to trading again. What will your business need to still be in the game?
www.canterburytoday.co.nz July/August 2013 | 7
Viewpoints | Marketing/Governance
How to create success in international markets Lee Retimana is managing director of Muritai Marketing, where the science of marketing underpins everything they do. Visit www.muritai.com
If there is one thing that sets Kiwi businesses apart – it’s the smart way we have of finding innovative, effective and efficient ways to get results. While many businesses operate very successfully here on the number eight wire model, people overseas don’t understand that our determination and spirit enables relatively small companies to produce really big results. To be taken seriously in international markets, it’s appropriate to create a formidable presence – this will help with the perception of credibility in the much larger markets you want to compete in. Testing export waters can be scary. I’ve helped many businesses gain success offshore and know it requires a combination of a smart strategy, an understanding of your end buyer, the savvy use of technology and having a brand story that will open all the right doors. And this can all be done in cost effective, results driven ways. How? It’s simple. There is one thing that underpins everything I do and that’s the science of marketing. It’s the tried and tested research, theory, validation and insight that separate good marketers from great ones.
person, then you will capture the audience you are aiming for. And the story is vital. Telling it is can be more challenging. Again this is where the science of marketing comes to play. You need to identify and understand the channels available, the strategy and tactics you will use and how your story fits into the bigger picture. What is the deep desire and need your product fulfils? Breaking down time and distance New Zealand could not be further away from most marketplaces. Breaking down the distance can be expensive. Fortunately, technology is on our side, but again it’s not about just having a web presence, it’s having a strong online strategy that incorporates many tactics. Your strategy has to be strong – you need to be very clear about how you will find, engage, connect and sell to your potential customers. You can’t easily do this face to face so you need to understand how you use technology and existing channels to achieve this in meaningful ways. If you are getting the messaging right and doing it well, you will start to establish a formidable presence and credibility in the market you are entering.
But, remember – reputation is king, no Entering foreign markets requires even greater matter what part of the world you are in. Technology allows us to communicate with clarity and certainty around your objectives. far away markets, so make it and social To get you the best results at the best cost, media your friend… use all the tools at your you need to do a lot of market validation disposable in a strategic way to help build and be very clear on what results you are expecting and how much money you have to your brand. achieve this. Top marketing tips for export markets The ultimate result is that when you and • Have a strong strategy that links directly to your products arrive in the overseas your business goals marketplace, you are not a stranger. You • Validate your market, channels, need the right people, the influencers in that competition and then research some more sector, to already know who you are and want to meet you. • Know exactly who your ideal client is – know what motivates them Connecting with the right people means first identifying who they are. Doing this is not a • Develop and tell and powerful brand story vague exercise. We hone right into exactly • Engage with influencers in the market you who this person is and what drives them to are trying to enter get out of bed in the morning. This is the person you have in mind as you develop • Make social media and technology your brand story. If you can speak to that one your friend.
Can you sell? If so, we want you ! 8 | July/August 2013 www.canterburytoday.co.nz
Ever-changing employment law on the move again David Lowe is the manager of employment services at the Employers and Manufacturers Association. Visit www.ema.co.nz
The most significant change in the employment arena in New Zealand in the past 100 years was arguably the introduction of individual employment agreements brought about through the Employment Contracts (later the Employment Relations) Act. Law changes often reflect changes in society and industry and with new employment law later this year, businesses can expect a further rebalancing in the workplace - in their favour. Amendments introduced to Parliament recently propose changes to collective bargaining, restructuring and the Privacy Act, meal and rest breaks, vulnerable workers or ‘Part 6A’ (of the Act), flexible working hours, the starting-out wage rate, strikes and lock-outs and the Employment Relations Authority. That’s a big list and the changes will enable businesses to adapt more quickly to changing market and business conditions, preserving jobs and their very survival. For example, currently making changes in unionised workplaces can be held up for no good reason and to the detriment of employees and the business in the longer term. A change being proposed will allow employees a choice about whether they should join a union and take on union negotiated conditions, or negotiate their own employment terms and conditions. Already, since May 14, the law requires all unions to hold a secret ballot of their members before striking. A majority must be in favour of striking before strike action can proceed. The secret ballot requirement does not apply if employees have reasonable grounds for believing the strike is justified on the grounds of safety or health. Furthermore, the changes coming to workplace health and safety are sweeping and will require attention and resources
from business. For example, a new emphasis on occupational health aims to prevent exposure to a health risk in the workplace. A completely new OSH law will be put in place to ensure everyone takes the issues far more seriously and to impose deterrent penalties. More training is likely for all managers, not just those responsible for OSH. Directors’ liabilities for health and safety breaches are also under discussion. Of course things don’t always turn out well in workplace relations: employees continue to take personal grievance cases to the Employment Relations Authority and sometimes these escalate to the Employment Court. The EMA measures the number and outcomes of these cases and reports on them publicly each year. We are pleased the statistics continually prove our members, who have access to daily employment law help at no charge, plus seminars to update them, are more likely to succeed in defending a personal grievance claim than non-members. EMA members succeed in two thirds of cases compared with non-members who succeed in much less than half of their cases. On top of that our members pay legal fees on average $5000 less. This year we also decided to ask our members which payroll system they preferred, and why. The results showed they mostly wanted a system that kept them compliant with the law, was simple to use (while of course ensuring staff were paid on time and accurately), and not too costly. An addition to payroll since May has been the starting out wage, to be paid to 16-19-year-olds in certain circumstances, for the first six months in a job. It stands at 80 per cent of the minimum wage, with the latter at $13.75. Without an incentive, an employer with a choice between an experienced and an inexperienced worker will choose experience every time. While there is no silver bullet for creating jobs for young people, the startingout wage offers a vital first step up the employment ladder.
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Viewpoints | HR
Help! What do I have to legally pay my employees?
Retaining key staff
Angela Atkins is GM of Elephant Training and HR, president of the HRINZ and a bestselling author. Visit www.elephanthr.co.nz
Mike Johnson is the director of Essential HR with 16 years international experience in South Africa and South East Asia and 11 years as a senior HR manager in New Zealand. Visit www.essentialhr.co.nz
It was quick and simple – the incoming CEO moved three key advisory positions to report to the general manager instead of to herself. Less work for her, but within six months all three had left, taking significant knowledge with them and leaving a sizable recruitment headache. Was it good for business? No. Why did it happen? Because the CEO didn’t consider the needs of the individual managers. With a little consultation and a tweak to the structure, their needs could have been met and the above debacle avoided; yet, regularly in the business world, good individuals are motivated to move because they don’t want to stay! I remain amazed by this, as there are plenty of reasons for companies to bother making a serious attempt at keeping staff working for them for the long haul. This article is the first in a series designed to make employers more aware of why they should seek to retain staff and how to make that happen. Most businesses understand that any employee attrition will cost, as the intervening recruitment process and loss of productivity can be both time consuming and expensive (estimates are up to the annual salary for the position). However, the loss of a key staff member is not just about a monetary figure as it can be a huge blow in other ways: Strategically it can limit core business capability (at least for a time). I know of a construction company who only had one person with the registered skills to deliver a key element of their services. When this guy left unexpectedly they were left with an expensive problem in the form of contracts they no longer had the expertise for. Loss of staff can also lead to the loss of important organisational knowledge. In some situations it can remove a potential successor for the business, which can impact significantly on its resale value. Staff retention is essential to continued commercial success.
The key to keeping staff is understanding who is important, why they might leave and addressing this… it is not primarily a matter of dollars. So, stop and think about who is really important to your business. Look out for all staff, but plan retention strategically. Focus on your long term view for your business. Ask yourself: What will happen to your industry? What plans do you have for change? What core skills will you need to achieve this? What skills do you need to be able to continue delivering to current standards? What knowledge is core to your business? And who has or needs to have these knowledge and skills? These are the key people in your business, they are strategically important. They may be current top performers, future stars for your organisation, or stalwarts (those individuals who hold everyone together and are a source of your core knowledge). These you must look after.
Do you have casual or temp staff? Or pay commission? Make sure you’re not caught out with any of these curly issues when you’re paying people. A full time permanent pay is fairly simple – it’s either an hourly rate or a salary. But it can get hairy when you have people working casual or temp hours or you’re paying commission. At Elephant we advise a number of clients who have employees working on all kinds of arrangement and in some cases, we find they are not paying what they should be and are at risk. The top two issues are commission payments and casuals/temps payments for public holidays. Let’s look at commission first. Have a read of our first case study and see if you can answer correctly! Case study one: Water Cooler
Remember, it doesn’t matter how committed and happy your employees may seem, it is important to put effort into maintaining their satisfaction – particularly where top talent can be poached easily through passive media such as LinkedIn and Facebook, even when your staff aren’t actively searching for something new!
Ben is doing some part time work in the evenings selling water coolers over the phone to make some extra money.
There are many reasons why people might leave an organisation, but it is important to remember that “the largest predictor of whether someone will stay with an organisation is their satisfaction with their immediate boss,” (Jay Conger, The Practice of Leadership: Developing the next generation of Leaders).
A: Yes as he’s on commission, he only gets paid for the units he sells – so he’ll just have to get better at selling.
Poor culture, little respect and recognition for efforts, and a lack of communication and clarity are also push factors, as is the level of flexibility offered by employers. As I stated above, it is also critically important to treat people as individuals and help deliver what they need – if you want to keep them. Better work opportunities and better pay do, of course, still pull people into new jobs and organisations however, people generally stay with security; if they are happy where they are, it takes a lot more to make them move.
He’s been put on commission only and is not doing well! He’s earned $10 in four nights and asks you is that right? Which would you reply?
B: If he is on a casual agreement he should also get eight percent holiday pay – so if the $10 per unit doesn’t include that, he should be paid this as an extra payment.
Next up is casual or temporary employees. Here is a case study that came up recently. Case study two: Easter Eggs Ben normally works Monday to Friday. He’s worked four hours on Good Friday and eight hours on Easter Sunday. He asks how much he will be paid. Do you answer? A: T1.5 for 12 hours and two a lternate holidays. B: T1.5 for 12 hours but only one alternate holiday as Sunday is not a normal working day. C: T1.5 for 4 hrs, ordinary time for eight and one alternate holiday. D: Same as C but with two alternate holidays. The answer? C. Easter Sunday isn’t a public holiday so Ben would only get ordinary time for those eight hours and the T1.5 for Easter Friday! As it’s also an ordinary day he gets an alternate holiday to take another time. With casuals who have fluctuating hours you need to look back over the last four weeks to see if they worked that day (e.g. a Monday). If they did and they work, they’ll get T1.5 and an alternate holiday (even if they are casual). However, if they’ve only worked the last two Mondays, they’ll just get T1.5 only. If you’re unsure about payments, check with MBIE or your HR consultant. Next time I’m going to test you out on what you can do if Ben is spending too much time on Facebook or sending too many emails.
C: He is still entitled to minimum wage of $13.75 per hour for the hours worked. D: The minimum wage doesn’t apply. And the answer is... drumroll please… he should still get minimum wage (C). B also applies if he’s a casual (but we’ll come to that in a minute). So if you do have someone who isn’t good at selling and earns under minimum wage, they could complain to MBIE (former Department of Labour) and you may be issued with a notice to back pay them minimum pay.
• Building Consultants • Construction Managers • Property Managers • Licensed Building Practitioners • Project Managers • Property Consultants • Building Warrant of Fitness Facilitators • Building Compliance Consultants Our Mission is to provide a professional and complete service to the Property, Building and Construction industry with integrity, honesty and accountability. Take the award winning opportunities.
T: (09) 836 3918, E: admin@colman.co.nz, www.colman.co.nz www.canterburytoday.co.nz July/August 2013 | 9
Viewpoints | Tactics/Working Life
There is no box to think outside of
How open plan offices kill productivity Robyn Pearce is a time management expert, helping people turn time challenges into high productivity. Visit www.gettingagrip.com
Colin Clapp is the ‘chief thinking officer’ at Accountable Business Progress. His team helps to turn good businesses into great companies. www.accountable.co.nz
The traditional attitude towards business is to ‘think outside the box’ – to brainstorm without constraint in the hopes that you will find a new way of doing things. However, there really isn’t a box to think outside of. That’s right! There is no box. And even if there was one, every person and company’s box is different. All our thinking is shaped by our beliefs, preconceptions, values and knowledge – which is different for every individual and business. In other words, we’ll always be thinking differently. You might be attempting to look outside the box for new ideas, creativity or innovative approaches to your business problems, but what is wrong inside the box? You don’t need to think outside the box, but harness the creativity within it. As we all think so differently, it is more efficient to focus on what we already know and the ideas we cultivate from this. By ensuring a systematic process is applied to turning great ideas into actions, your business and team can constantly grow and learn from the collective ideas and actions. Ultimately, everybody’s minds (boxes) will grow bigger. In Tactics; The Art and Science of Success, the man who first termed ‘lateral thinking’, Edward de Bono, talked to 50 men and women who have been outstandingly successful in their fields. Among a variety of styles, he summarised that “creativity and the ability to see things differently and to think new thoughts” were a common trait that applied to many of these people. Without new thoughts and ideas you wouldn’t be surrounded by any physical object or service you are currently using. Everything you can see and touch started as an idea in someone’s head. Invariably someone saw a problem, got an idea how to solve it, and now you and I pay for the solution. The difference between those ideas and the ones you may still be carrying around in your head is that they were acted upon. Ideas are everywhere and your's (or your employee's) could be as valuable as the next person's – if
you act on it. What potential goldmine is buried in your business? Here are a few proven tips to help you breathe some life into your ideas with some thanks going to David Schwartz and his book The Magic of Thinking Big. Don’t let ideas escape Ideas die very quickly if they are not committed to paper. Your memory is a weak slave when it comes to preserving and nurturing brand new ideas. So first things first, capture your ideas on paper (or some suitable app) and file them for safekeeping. It’s also important to ensure these ideas are kept at the forefront of your mind. If you let a great idea sit at the back of your draw you may be reaching out for it when it’s too late. People come up with great ideas every day – you want to be the individual that did something with those ideas, rather than forgetting about them. Fertilise your ideas Research the field. Read up as much as you can. Talk to people. Cultivate your ideas into something bigger. The collective creativity and knowledge of your team and business can help develop an idea from something good, to something great. Get into action People often bury ideas because they are afraid to act on them. There is no point waiting until conditions are perfect before you act. Take action with the knowledge that there will always be future obstacles and difficulties and you can meet these problems as they arise. Thinking in terms of now gets things accomplished, whilst thinking in terms of someday or sometime usually means failure. It’s time to stop looking outside the box. That was just a phrase dreamed up by someone that stuck. Your box will never expand to the place you’re thinking outside of until you learn to thrive within it
10 | July/August 2013 www.canterburytoday.co.nz
Tess is events manager for a small family owned publishing firm that specialises in the tourist market. She makes a lot of phone calls to clients and prospects. In a training session some months ago the conversation turned to office layout, noise, distractions and efficiency. We’d discussed the working preferences of the members of the team and several commented that they were distracted by noise. Then Tess chipped in. “You guys know I found the noise in the big office difficult.” (Most of the staff work in a large open-plan office.) “Since I moved into my tiny office I achieve the same amount of work in four days (and sometimes more) than I used to do in five.” Dramatic as this story is, I’ve heard variations of it ever since I began this work 21 years ago. The thing is - open plan is not the preference of most workers. The result is a huge but largely invisible waste of company resources. Yes there are benefits to open plan layouts. But is it really a cost saver? How many people, when planning a new office layout, take into account the lost opportunity cost of interruptions? When writing my second book, Getting a Grip on the Paper War, I surveyed my ‘top time tips’ ezine readers about their preferred working style and how easily they’re distracted by surrounding noise. From 3,867 ezine subscribers enrolled at the time (now around 11,500), we had a 12.5 percent response rate and that was without offering any delicious inducement such as a trip to Fiji! I’d tapped a raw nerve!
• Depends what they’re doing. Need quiet when they’re concentrating - 41 percent • Don’t mind, can work in any situation 4.9 percent. So am I saying open plan layouts are all bad? No. But I am saying that they need managing if you’re to have any hope of reasonable efficiency in this heavily interruption-prone environment. If open plan layout is a productivity drain in your organisation, check the following simple strategies. 1. Quiet rooms - with a phone, a computer terminal and a door. 2. Headsets. Great as both a visual signal that you don’t want to be disturbed and also to block background noise. 3. Red time/green time. Red time is a period of the day when no-one is allowed to interrupt you. Green time is when you will take interruptions, even though of course you’re always busy. 4. Shut the door (if you have one) for at least an hour a day and allow no interruptions. This is an extension of the red time/green time strategy. Management theory has gone too far down the ‘I must be always there for my people’ philosophy, to the point that many managers feel as though all they do is everybody else’s work instead of their own. 5. Work from home some of the time, or somewhere off-site. 6. Hot desks. People who spend a lot of time out of office, e.g. sales reps or consultants, don’t need a fully dedicated office. Instead, they either bring their files and laptop with them whenever they need to be at the office, or some companies have roll out desks which are folded up and parked in storage whilst the owner is offsite.
If you want the best productivity out of your staff, you might want to consider the following results: • Prefer open plan - 9.8 percent • Prefer to work in a separate office, or away from others - 41.4 percent
To join Robyn at a ‘Getting a Grip Breakfast club’ in Christchurch on October 4, visit www.gettingagrip.com/breakfastclub
Viewpoints | Online/Events Diary
Is your website up to scratch Suzanne Carter is the business development manager for website design and development company Limelight Online Ltd. To find out more visit www.limelightonline.co.nz
For search engines, doing the best job possible means they need to provide you with the most relevant websites and content matching your search. How do Search Engines determine what is relevant and what is not? While there are many factors that help Google and the other search engines work out which websites are more relevant than others, one of the leading factors is content. Not just any old content though. Content has to be: • Well written • Relevant to the business • Nicely spaced out with headers, sub-headers and bullet points • Not too much and not too little • Devoid of spelling and grammar mistakes • Regularly added • Engaging. The above applies to all of the content on your site as well as new content that you are adding. New content is really important for websites, as it helps influence rankings on the search engines, and we all know how important it is to be doing well on the Search Engines! A really effective way of getting new and regular content on to your website is by way of a blog. Most businesses however get stuck at the topic stage. What do I write about? A ready made list of ideas To save you hours and hours of thinking about what to write I have a list of ready made sources of inspiration. You will be surprised where ideas can come from! • Are you a member of a LinkedIn group? What are the hot topics that are being discussed in your industry? • Has there been a new product release or an addition to your list of services?
• Comment on a recent happening in your industry • Are there some common complaints/issues about your product or service? If so, write how your business overcomes them • Have you recently attended an industry event? If so, write about the main things that you learnt • Satisfied client? Write a short case study about what service you provided to overcome an issue or need your client had • Provide a synopsis of some recent industry research. In layman’s terms! • Create a video tutorial on how to use your product • Has there been a unique use of your product or service? Share any innovative or fun ideas • Check out your competitors’ content. What topics are getting the best engagement? • Ask your colleagues for ideas. They may be your best source of inspiration • Do you have top tips that you can write about. You could write a blog series – one tip at a time. In the grand scheme of ideas this is a short list, but it should get you started. Once you have written your blog ask yourself the following questions: • Is the content informative and useful? • Is the content easy to understand with little or no industry jargon? • Is the content credible? Back it up with links to relevant research if necessary.
What’s happening on the business and entertainment front
TUESDAY, JULY 2
WEDNESDAY, JULY 10
Starting up for Success
Stand Up for YOUTH event with guest speaker Tiki Taane
Being successful in business isn’t just about spotting a gap in the market and taking advantage. Once you’ve started, it’s easy to get so caught up in the day to day running of your business that you lose sight of larger objectives. This workshop will help you develop a strategic overview of your business to ensure its gets off to a good start.
On the 10th July, Y for YOUTH is hosting a Stand Up for YOUTH event in central Christchurch where guests can meet and mingle with one of New Zealand’s best known musicians, Tiki Taane. To register, go to: www.standupforyouthchristchurch. eventbrite.co.nz
To register, go to: www.bizhub.anz.co.nz
WEDNESDAY, JULY 31 THURSDAY, JULY 4
ExportNZ Canterbury Global Connections
Space Syntax presentation
Featuring a great line up of speakers this half day conference is a must attend for all exporters and service providers.
Tim Stonor from international urban integration specialists Space Syntax will give a presentation which takes place at Christchurch City Council function room on Worcester Boulevard. Space Syntax is the company behind major CBD designs including the City of London and Beijing, as well as the stage for the opening ceremony of the London 2012 Olympics. It has developed technology to forecast the effects of planning and design decisions on the movement and interaction of people in buildings and urban areas. This is a free industry event and starts at 7.30am until 9.30am. For more information or to attend, email admin@thego2company.co.nz
THURSDAY, JULY 4 Presentation Skills Whether you want to become a better leader, inspire a team, deliver your message to a panel of peers or promote your company to others, this presentation skills workshop will equip you with the practical tools and techniques and the personal states of confidence and self-belief to do so effectively.
To book online, go to: www.cecc.org.nz
FRIDAY, AUGUST 2 Effective Meeting Management Meetings consume a large amount of an organisation’s time. This course will give participants an understanding of the modern meeting scene as well as developing some skills, strategies, practical tools and techniques to aid their organisation to produce an effective meeting. To book online, visit: www.cecc.org.nz
MONDAY, AUGUST 19 Cocktail Function with guest speaker Dame Rosanne Meo Dame Rosanne will speak on professionalism in the boardroom and share her personal perspective. This perspective is a very special one; as in many respects she has been a pioneer for New Zealand women in business. This will be an excellent opportunity for them to see firsthand what the Institute of Directors is all about and hear from one of its most esteemed members. For more information and to register, go to: www.iod.co.nz
• Is the content exceptional? Are you proud of what you have written?
To book online, go to: www.cecc.org.nz
• Is the content better than other blogs on the same topic?
SUNDAY, July 7
• Is the content visually interesting? Have you added related imagery?
In its fourth year, this unique event will challenge you in so many ways. Winter doesn’t have to be dull, dark and boring when you’ve got the Mud, Sweat and Tears Challenge to look forward to. This event is about having fun whilst challenging your physical and mental strength.
The Ultimate Seduction… ‘Here for a good time, not a long time’ might well be the motto of Don Giovanni, opera’s greatest antihero. A thoroughly hedonistic womaniser, he will stop at nothing, even murder, in the pursuit of pleasure. Mozart’s serio-comic opera is one of the most performed in the world.
To buy tickets, go to: www.eventfinder.co.nz
To buy tickets, go to: www.eventfinder.co.nz
What if I do nothing? Unfortunately these days doing nothing is an option that you can’t afford to take. By doing nothing your website will likely become invisible on the search engines and therefore invisible to potential new clients.
We Are Celebrating!
And we’d like to celebrate with you! For orders email: mary@archangelwines.co.nz, or visit www.archangelwines.co.nz
Mud, Sweat and Tears Challenge
Order 12 bottles of our award winning wine and we will give you a whopping 15% off the recommended retail price of $468*
WEDNESDAY, AUGUST 21 – 24 NZ Opera presents Don Giovanni
Archangel Pinot Noir 2010 wins SILVER at DWWA 2013
Search engines such as Google, Bing and Yahoo are just like any other business in that they want to do the best job possible for their customers.
EVENTS DIARY
*Offer ends 31 July 2013. We will courier to anywhere within New Zealand at no extra charge.
www.canterburytoday.co.nz July/August 2013 | 11
News | Cover Story
THE SHAPE MAKERS By Davina Richards
Since February 22, 2011 Christchurch has been in a state of limbo, waiting for the rubble to clear and a vision for its new future to appear. Then in July last year the first glimpse of its new shape appeared with the Christchurch City Development Unit’s blueprint plan for the CBD. You could almost hear the collective sigh as locals sensed progress was now at hand. However, considering the outcome of such grand plans will determine the city’s entire future, you could also sense concern in the air. We’re not designing just for today; we’re designing for the foreseeable future. We want a city which stands the test of time. So when we look to the blueprint, how sure are we that what’s on the canvas will work? And more importantly, is it built to last? In May the Christchurch City Council hosted the Christchurch Urban Design Symposium, where both local and international key note speakers talked about what Christchurch’s future should look like. The symposium included local Christchurch property investor Antony Gough and Tim Stonor from international urban integration specialists Space Syntax, who offered his expertise on how the design of a city, from individual streets to the scale of the entire city, can influence social, economic and environmental factors. Davina Richards speaks to these experts – town planners Sam Martin and Laurence Sherriff of Align Limited and Space Syntax managing director Tim Stonor.
12 | July/August 2013 www.canterburytoday.co.nz
News | Cover Story
The right design Sam Martin
He’s the landscape architect group manager at Align Limited, New Zealand, the owner of Exterior Architecture Limited in the UK and has been rubbing shoulders with the Mayor of London, Boris Johnson. Born in Timaru, Canterbury’s own internationally recognised landscape designer is back in the city to offer a leading hand in the rebuild – running the landscape architecture division at Align. He met up with me at the Cathedral Square site, where property fencing fringed the broken buildings, bins were overflowed, and where the historic Christchurch Cathedral rested in an almost eerie silence. With projects still developing overseas Sam Martin says Christchurch has a firm place in his heart and he is here to do whatever he can to help it.“The project I am committed to is Christchurch.” Sam’s presence was a strong contrast to the scene; his introduction came with a smile on his face, optimism in his voice and a relaxed composure. Before any real words are spoken I immediately sense a person who has confidence and hope, despite the full view of our surroundings which quickly melted away into the background.
“I had a letter from Boris Johnson endorsing the project and giving 100 percent support, and also a letter from Network Rail who owns the land saying the same thing. We just need to find the money.” Sam believes it is important to be aware of whom you’re designing for and what approaches to take when it comes to design solutions. It just so happens that he knows the right people. Although he has been aware of Space Syntax for many years and attended one of its conferences given by Tim Stonor, it was while he was working on SkyCycle that Sam was reintroduced to the company. “Space Syntax has agreed to start work on a project of mine in London which is SkyCycle. Space Syntax are looking at how London is going to grow by something like a million people in the next decade and how these people are going to move into and around the city. They’re modelling how new cycling connections can make London more accessible, helping residents reach the new jobs that will also be created as a result of London’s significant growth in office space. And it’s the connectivity between the residential parts of London, the suburbs and the central city that matters.” He knew that introducing Space Syntax to Christchurch would be a great opportunity, where the marriage of architecture, environment and the people will be brought together to flow as one. Space Syntax’s experience and knowledge on a global scale will help to create, shape and inform decision makers so that Christchurch will be on the better end of the design scale.
Sam qualified in landscape architecture at Lincoln University and is the man behind Christchurch projects including the Canterbury A&P Showgrounds in 1997 and worked with Robert Watson on Cathedral Square in 2000. He left New Zealand at the end of 2000 where Regardless of on-going projects back he moved to England with his family and set up his company Exterior Architecture in 2003. in the UK, Sam plans to incorporate real value into the city by working with Align A string of British projects includes the Limited, a company which specialises in redesign of Battersea power station in landscape architectural services. Together London, a plan which Sam has been with Space Syntax, he hopes to transform working on for the past two and half years. Christchurch into a city which will flourish It includes a 1 hectare Pop-Up Park which beyond the years. is fully accessible by the public and was “The people who first came and built opened earlier this year and is the venue Christchurch did so with the long term in for numerous festivals throughout the UK mind. Every tree that was planted and the summer this year. Sam also designed the public spaces that were set aside in the 1850s garden area at Kiwi House for the London were done so with a hundred year view and Olympics 2012. I think we’ve got to bear that in mind. We’re In September last year, Sam met Boris not going to see the fruits of our labours Johnson, the Mayor of London, with his immediately, but if we want to be part of the proposal to transform London’s infrastructure city then we need to contribute to the future by making cycling safer in the city. Since of the city,” Sam says. their meeting the Mayor has given Sam his “It’s all very well building homes in the blessing on the project SkyCycle, which is hinterland and building your office space still in its first baby steps of development. in the city centre but how do you connect SkyCycle aims to connect London’s mainline the two? I think what Christchurch has is an stations by using raised platforms of cycle opportunity to be at the forefront of a city paths above the streets.
The new Beijing CBD: view towards the north-east
“
It’s just a matter of making sure that the areas between the buildings are well considered. Design needs to involve all disciplines and it’s not just about putting down some paving – it’s about a fully integrated solution and Christchurch has the opportunity. – SAM MARTIN
which is built for everyone. In doing so, you are doing the best by the residents and those who live here, but you’re ultimately going to attract a far greater audience in terms of who might want to come here and experience the city, either as a tourist or as a potential resident.
”
the grid and the way people navigate a grid is very easy to explain, easy to imagine and easy to be competent of. Christchurch is flat and it’s got a grid, so we’d be doing well to make it accessible. That’s the bottom line. “Many other cities would like to be able to introduce a grid or change their geography but they can’t,” he adds.
“There is a commercial benefit but then those who own land or own businesses in Christchurch will share in that equity. Residents will have access to things they didn’t have before, and tourists and visitors alike. “There are places around the world that find it difficult to abide by the principles of universal design. Christchurch is a flat city; if you’ve got a flat city built on a grid, you are more than half way there at being able to allow everyone access into and around that place. “The grid is the most logical thing and the most relevant system of order. In terms of the western world, it has a much different way of giving directions than the eastern world. The western world relates in a very logical way to
Ultimately, Sam believes the private sector holds the promise of a well considered and truly accessible future growth – the link between the interface of the private and public and how privately owned buildings relate to the public realm will be the difference between an acceptable solution and a world leading and truly great solution for the future of our city. “It’s just a matter of making sure that the areas between the buildings are well considered. Design needs to involve all disciplines and it’s not just about putting down some paving – it’s about a fully integrated solution, and Christchurch has the opportunity.”
www.canterburytoday.co.nz July/August 2013 | 13
News | Cover Story
Watch this space Tim Stonor are popping up around the globe. Space Syntax is the company behind major CBD designs including the City of London and Beijing, as well as the stage for the opening ceremony of the London 2012 Olympics. It has developed technology to forecast the effects of planning and design decisions on the movement and interaction of people in buildings and urban areas.
“How do people flow from A to B; it's one of the simplest questions you could ask?” It’s a question asked by Space Syntax Limited managing director, Tim Stonor, who raises the issue of science, modelling and testing – something which people in Christchurch feel is missing in the central city plan released by the council. The company applies strategic techniques to urban planning which are science-based and human-focused, and the positive results
The importance of freedom of movement within a city is fundamental to drive productivity and growth in an urban area. To create environments which achieve this, Space Syntax measures and monitors the patterns of human behaviour “so that we can use science to create better, more accessible, better used environments,” Tim explains. “Looking before we leap – we observe people.” People watching is an important part of its work. “Watching, counting, monitoring, and following,” is how it maps activities and patterns and works out how these activities affect aspects of economics, planning, design, transport and property development. Building a city is not just about building up; the people who live, work and commute everyday need easy accessibility at all times in order to achieve long term success and sustainability of a city. It’s the people, essentially, who are the lifeblood of a city.
Tim, an architect and town planner, understands the importance of a city’s connection to be able to “interact and transact” which all comes down to the way a city flows. “Build a scheme instead which connects. Draw lines of movement from the surrounding area, knitting the heart of the site into its surroundings through simple, direct connections. If we do this then we can create a radically different pattern of spatial accessibility.” A problem that exists in many, if not all cities, is the issue of traffic. Cars give us so much freedom, taking us from A to B whenever we need to. They are a part of our lives on a daily basis, but they can interrupt and divide cities and they can have a major effect on our health. Space Syntax looks to relieve these strains which are common in many urban areas. Tim is fully aware that cities need cars as part of the accessibility equation. But it is a matter of balancing different modes of transport: driving, cycling and walking. This often means focussing especially on walking “because the city in which people can walk well will be the city where public transport will also work and then the car will have its place. Movement therefore is the lifeblood of the city”. The benefits of this
approach are both social, economic and good for enhancing cultural identity. “If it’s based on technology, if it’s based on science, focused on human beings, then whether it’s using simple techniques of observation or more complex techniques of spatial analysis, then you’ve got the right kind of foundation for going forward.” There is power and value when we learn new ways of understanding spatial accessibility. Space Syntax exercises the rules of science and pays attention to detail based on its extensive global experience. By measuring the criteria of the central city’s plan using spatial technology and evidence-based science, designers, master planners, architects and the like will be more efficient when it comes to the city’s investments. Industry leaders and experts have the ability to transform Christchurch into one of the greatest gateways of not only the South Island, but of the country. “In the absence of science and in the absence of analysis, opinion is often why things go wrong, because our opinion isn’t correct. “Let’s get the order of the design process right, let’s understand the potential of connections first, then let’s create the design character second and that in practice is how I’ve seen it work successfully,” Tim concludes.
Creating a people place Laurence Sherriff
that affects the whole of New Zealand. New Zealand needs the likes of Space Syntax and Sam Martin,” he begins.
costing ratepayers more money than they actually receive in benefits.
“Another matter that concerns me is whether any modelling has been done to size these facilities? What is the science behind the selection of the size of say the convention centre? Why is the convention centre bigger than what it was before when it was previously experiencing declining numbers? Now that we also have the Sky City convention centre that’s being proposed in Auckland. If that goes ahead and is built, “We need to run it through the calculator so those two venues will compete against each to speak and make sure it’s going to work. The worst case scenario is that the city centre other. So I just can’t see how the convention centre will be justified at that size. It’s going turns into a slum and is only open between to be too big and Christchurch’s rate payers the hours of eight pm and three am in the morning, and is occupied primarily by drunken won’t be able to support it.” young males. Space Syntax offers a strategy and “Our intention is to bring a range of international experts to New Zealand with the relevant experience and expose them to CERA and the CCDU as best as we can and to try to get them involved. CERA and CCDU need to analyse and assess their master planning. I think for Christchurch’s sake it’s imperative that we test the spatial layout.
Consternation is palpable among Cantabrians who have had plenty of reasons to be disappointed. Laurence Sherriff, director of Align Limited, formerly known as Environmental Challenge Ltd, is one man who shares these concerns. Align Limited specialises in landscape architecture, town planning, property, stakeholder engagement and geographical information systems. The lack of science and testing behind the Christchurch Central Recovery Plan is something which boggles Laurence. He agrees with Space Syntax manager Tim Stonor that wellbeing and wealth results from social and economic interaction and transaction. “We only have one shot at getting this right. “This is a national issue, Christchurch is important to the whole of New Zealand. The lack of science behind urban design is not just a problem in Christchurch, it’s just been amplified in Christchurch, but it’s something
“The master planners who are the creators in this type of situation come in and come up with these ideas, which might be supported by a bit of road modelling, and they’ll look around and go ‘ok stadiums are popular at the moment, huge convention centres are popular at the moment’, and they’ll just slap them down and try to work out a configuration, but there’s no science to test that configuration or the spatial layout.” This approach of just ‘ticking the boxes’ doesn’t serve the specific needs of Christchurch as an individual city. The council has revealed a proposal for the new multi-purpose stadium, which is nothing short of an entertainment dream. It is described as a fully-roofed world-class stadium capable of holding up to 35,000 people, providing for sports, entertainment and large corporate events. This new public offering, Laurence believes, may be a major risk, expressing fear that the ambitious size of the stadium could mean
14 | July/August 2013 www.canterburytoday.co.nz
technique which hasn’t been contemplated often enough in this country. They work out numbers and how people behave in streets and buildings, how people flow through areas. “At present there’s nothing offered like that in New Zealand, this expertise does not exist at the level offered by Space Syntax.” He reveals that the development of undesirable places must be circumvented, adding that people in a city need to be able to move well so that they will be attracted to the area. Retail and businesses will thrive in a city where people have a sense of freedom and space to move around. “What Space Syntax do is they work iteratively with master planners. So the master planner will be creative, design a layout and then Space Syntax will test it with their modelling and people measurement techniques, so they work out how people are likely to flow through those spaces. They have come up with a very accurate way,
over the last 25 years, to model how people move through places. “I don’t think Christchurch has any idea how people will actually flow and move through that particular layout that they’ve come up with, with the possible exception of road traffic. There’s no public evidence on how people will respond to and behave within that layout.” As talked about in Tim Stonor’s presentation at the Christchurch Urban Design Symposium, cars are one of the most prominent factors taken into account when designing a city. “We are designing for cars…but we’re not designing for people, which is what a city is for; it’s a place that is predominantly for people not for cars. “In my view, social and economic prosperity will come about if we design Christchurch primarily for people,” Laurence states. “We want a city centre that’s vibrant, that’s filled with older people, filled with younger people, families, workers and a wide cross section of society. The economy in Christchurch was declining prior to the earthquakes. It’s critical that Christchurch creates a leading edge CBD, but to do this we must get the layout right and make sure it is suited to the flows and movements of Christchurch’s people. “It’s a real concern because if they get it wrong, if they get this one chance that we have wrong, then there’s a potential to create areas which will be wasted.”
News | Ideas
Brainstorming By Kevin Vincent
Wikipedia states “brainstorming” is a technique used to gather a large quantity of ideas, with the ideas generated geared towards solving a specific problem. Highly efficient, simply structured brainstorming by staff is essential for floating good ideas, like cream, to the top. Listening to each others’ ideas fuels rapid development of innovative solutions as well as building team trust, awareness and motivation. Brainstorming is one of the creativity tools that elicits answers when they cannot be easily identified or found. It is a group activity where your staff are led by a facilitator and if the facilitator does a good job, success and innovation are most likely to be achieved. Brainstorming is a powerful tool used by teams and businesses around the world. Many business teachers and seminar leaders are teaching using brainstorming techniques. The following are some activities that either trainers or teachers can use to help lead their participants in more productive brainstorming sessions. It is a tool for generating ideas. It is an activity in which all members of a group (whether it be a work team, classroom, committee, etc.) contribute to a list of problems to be solved or solutions to a problem. Brainstorming helps get a lot of ideas into discussion in a short amount of time. Brainstorming may look unstructured, but to be effective, there should be some ground rules.
To deliver an effective brainstorming session, rather than running laissez-faire sessions on the one hand, or heavily scripted meetings on the other, build the following “dos” and “don’ts” into an otherwise noholds-barred process.
Brainstorming dos • Start a brainstorming session with a short written question narrowly defining the problem to be worked on. In formulating this question don’t assume too much about how the problem is going to be solved • On a large sign in the brainstorming room post a rule prohibiting “critiquing and debating” during brainstorming, or a bell that can be rung when critiquing begins. This allows a way to gently remind participants to reward rather than discourage each others’ thinking • Have only one conversation at a time. To participate in a particular conversation, make a contribution by building on the ideas that others have set forth. After one conversation is finished, you can start a new topic or idea • Write out ideas and put a sequential number next to each. Numbering helps participants understand how productively their brainstorming is going, and helps people keep track when jumping back and forth between ideas • The brainstorming session facilitators should sometimes encourage additional comments. This will focus the group on issues that are particularly interesting to the group and at other times they should suggest switching to a new idea, as energy and momentum about particular issues ebbs and flows
• Cover as much of the walls of the room as possible with writable surfaces like paper or whiteboards and have people write down major ideas. Ensure there is plenty of room and wall space available • Later in the session, returning to the particular spots in the room where ideas were written as they were discussed will provide a “visual memory” that will help participants remember what was discussed • Consider warm-up exercises before brainstorming, particularly if participants don’t know each other, haven’t brainstormed much, or are under a lot of pressure. Simple “pass-it-on” word games or a homework assignment to get hands-on experience with products related to the brainstorming topic, are two popular warm-ups. The quantity and perceived quality of ideas improves when participants do warm-ups first • Use plenty of “mind-mapping” and diagrams, and don’t be afraid to act-out or build crude mock-ups of what you are talking about on the spot to make the concepts more tangible and exciting for participants
• In addition to the ideas themselves, brainstorming is valuable because everyone gets a chance to be heard and acknowledged by the group.
Brainstorming don’ts • Don’t let the boss speak first • Don’t insist that everyone take a turn • Don’t limit the discussion to the opinions of “experts” on any subject • Don’t brainstorm only during offsite retreats effective brainstorming should become natural at work • Don’t outlaw silly ideas or penalise the people who bring them up • Don’t try to write everything down.
Keep in mind that brainstorming is only the first third of a problem solving process. It generates the ideas. It is now up to the participants and team leader to organise the ideas and determine what to do with each one.
What successful people do By Stephen Lynch
What are the reasons that some people (and companies) reach their goals, while others never seem to fulfill their potential? Playing to your natural strengths and talents is one of the major keys to success – this is doing the things that come naturally and easily to you – the things that you really enjoy and find fulfilling. In addition, successful people achieve their goals not only because of who they are, but more often because of what they do. Here is our take on what successful people (and companies) really do: Be specific When you set a goal, make it obvious exactly what you want to achieve and by when. Just expressing an outcome (say, sell 100 widgets this quarter) is not as powerful as expressing your goal as a specific, tangible project that will achieve the desired outcome when successfully implemented.
Champagne test Goals and projects should be expressed in a way that it is obvious what the finish line is that you intend to hit by the due date. For long term projects – what is the desired milestone that you want to reach by the end of this quarter? Is it clear to everyone at which point they can pop the champagne cork this quarter to celebrate achieving that specific milestone? Balance optimism with realism Set yourself up to succeed. Set realistic goals and due dates that take into account that you will also need deal with any fires that come up along the way - yet still achieve your milestones. Don’t underestimate the difficulties and challenges you will face along the way. Your colleagues are counting on you. Only make promises you know you will be able to keep. Make time for strategic execution “Business as usual” must keep happening in the meantime. You still need to create
opportunities, make sales, deliver products and services and collect money – the stuff you do every day to pay the bills. But then you also need to make time (I suggest dedicating half a day every week) to take specific meaningful actions that will move your strategic priorities forward. Knife and fork it What one action can you complete by the end of the week that is going to move your progress forward another step? Be specific. It needs to be a binary (yes/no) action that is within your control that you can check off and be held accountable for saying, “yes, I completed that action this week”. Measure progress You must track exactly how far you have come and know exactly how far you have left to go. Measure your progress every week. Are you on schedule or do you need help? Are you behind schedule and in danger of missing your due date? Be honest and confront the brutal facts. Don’t wait until
the near the due date to signal that you are running behind. Man up! Show that you have the grit to do what it takes, to overcome the obstacles and get it done. The more you exercise your courage muscle, the stronger it becomes. There are things we have to do that we don’t particularly enjoy doing in order to achieve success – but you have to “eat your veggies” before you get to have any dessert. Celebrate achievement You do pop the cork when projects are implemented or goals are reached don’t you? Make sure you praise and appropriately recognise achievement. Put away “the whip” and enjoy those moments of success.
Stephen Lynch is the chief operating officer of Global Operations at RESULTS.com. Information kindly provided by RESULTS. com: www.results.com www.canterburytoday.co.nz July/August 2013 | 15
News | Business Tips
The personality profiles of top salespeople By Stephen Lynch
Curious
The evidence suggests that the personalities of truly great salespeople plays a critical role in determining their success.
Top salespeople have a hunger for knowledge and information. They learn as much as they can about their industry and their customers. They ask their customers difficult and uncomfortable questions in order peel back the layers and get to the heart of the matter. Top salespeople want to know as soon as possible if the customer is willing to buy their solution, and what they need to do to win their business.
Modest Surprisingly, the most successful salespeople do not conform to the fast talking, pushy salesperson stereotype. These egotistical salespeople tend to alienate far more customers than they win over. Rather than making themselves the rock star, the top salespeople positioned their colleagues in the company as being the rock stars, and use their colleagues to help them win the sale.
Conscientious Top salespeople take their responsibilities seriously. They can be relied on to keep their promises and follow up when they say they are going to. However, this does not mean that they run after the customer’s every demand. Instead, they take control of the relationship and lead the customer by the hand though the sales process.
Friendly, but not overly friendly
Achievement-oriented Top salespeople are fixated on achieving their goals and measure their success by the sales numbers and how they compare to their peers. They figure out what they need to do to make sales, and they go out and get it done.
Courageous Top salespeople are not self-conscious. They do not get embarrassed easily. They are willing to risk rejection, and are even prepared to rankle customers in the sales
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process. They aggressively believe in what they do and will boldly do what it takes to get the job done.
Thick skinned A high percentage of top salespeople come from sporting backgrounds where they are used to tough competition, dealing with disappointments, bouncing back from losses and experiencing the thrill of winning. If they get knocked down, they don’t stay down for long.
Very friendly salespeople can build good relationships with prospects, but often have difficulty asking for the sale. Top salespeople keep it professional and establish a position of authority and dominance where they are able offer good advice and recommendations to the customer, and the customer willingly acts on those recommendations. Do your salespeople have what it takes?
Stephen Lynch is the chief operating officer of Global Operations at RESULTS.com. Information kindly provided by RESULTS.com: www.results.com
How to make better decisions By Stephen Lynch
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Consider both costs and benefits Our minds tend to consider either costs or benefits only. Taking both perspectives into account takes mental effort. Force yourself to list the pros and cons. One factor we often forget is the ‘opportunity cost.’ When we do one thing, we can’t be doing something else at the same time. It’s either or. When you watch TV the benefit is relaxation and enjoyment - but the cost is that you can’t use that same time to read a business book. Justify yourself When we think someone will check up on us we make more mental effort, leading to better decision making. Imagine you have to justify your decision to someone else. Would you still make that decision? Distance yourself from the issue
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Our brains are influenced by our current emotions, which can impair rationality. Big decisions are better made after a night’s sleep. Step back and consider the likely chain of events. What are the future implications of this decision? Have you considered all the consequences? Don’t believe the hype
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16 | July/August 2013 www.canterburytoday.co.nz
It’s easy to be persuaded by vivid stories and ignore scientific evidence. Our minds
are naturally influenced by sensational information that is high on hype, but low on factual substance (e.g. as propagated by the media). Look carefully at the information source and sample size - are you being manipulated? Make fewer decisions Peter Drucker said effective executives do not make many decisions - they concentrate on making a few important ones. Make the big strategic decisions, rather than try to solve lots of little problems. Do not make fast decisions. Make the right decisions that have the biggest impact. What would Spock do? Just reminding ourselves to think rationally helps us make better decisions. Consciously trying to think rationally will also help activate all the other techniques described here.
Source: Professor Gary Marcus of New York University
Stephen Lynch is the chief operating officer of Global Operations at RESULTS.com. Information kindly provided by RESULTS.com: www.results.com
Businesses stand up As New Zealand’s youth organisations face an unprecedented funding crisis, businesses nationwide are standing up with new social brand Y for YOUTH to solve our serious youth social issues. New Zealand has the highest youth suicide rate in the developed world, yet there are over 6,000 charities dedicated to assisting our youth throughout the country.
of community funds diminish by more than $70 million in the past five years alone due to public and media backlash, parliamentary reforms and a sinking lid policy from local councils. “We’re fully aware of the impending youth sector funding crisis” says Craig Pollock, CEO of Find Your Field of Dreams Foundation. “Even as one of the larger youth organisations, it is a major challenge finding alternative revenue streams just to fund our current programmes. I suspect a lot of smaller youth organisations may simply not survive the next few years.” Yet as traditional funding sources for the charity sector continue to decline, New Zealand’s alarming youth social statistics such as bullying and suicide, continue to increase. Just last year there was a 40 percent increase in youth suicide for 15 – 19 year olds.
“There are hundreds of very successful programmes out there already in the community” says Alex Greig, co-founder of Y for YOUTH. “The problem is that they are competing with each other for a diminishing pool of government grants, public donations and gaming trust money, which is limiting their ability to scale and expand capacity and in some instances, threatening their very survival.”
What can we do about our youth social issues and the youth sector funding crisis?
Gaming trusts, a major benefactor to the charity sector contributing over $274 million in 2012, has seen its pool
Y for YOUTH is a turnkey corporate social responsibility platform that enables businesses and brands to contribute
“New Zealand’s youth social problems are not going to be solved with sausage sizzles and the old method of rattling the bucket outside shopping centers. Our serious social problems require serious resources and funding” says Greig.
to solve nationwide youth social issues a percentage of their profits to the Y for YOUTH support network. In return companies display the Y for YOUTH trademark on their products and advertising, similar to the Fairtrade or Heart Foundation Tick branding models. Consumers are then empowered to purchase from these companies.
Consumers want to buy from companies that give back to our communities Greig says that today more than ever, consumers want to buy from companies that contribute to our communities. “We have developed a system that makes it easy for companies to donate to the youth sector, but in such a way that they benefit from increased sales, positive publicity, and an improved brand image. It’s a win-win.” Through the creation of a sustained funding platform for New Zealand’s youth sector, youth organisations fundraising burdens can be alleviated so they can focus on expanding their programmes and impacting as many youth as possible throughout New Zealand. “We’re talking about transformation and positive social change for all of New Zealand” says Lara Jane, co-founder of Y for YOUTH. “The more youth that are positively impacted, the more youth that grow up to be happy, healthy, contributing members in our communities.”
Y for YOUTH is now in the second stage of its development and attracting support from forward-thinking businesses and community-focused individuals who wish to be involved in a movement to reduce New Zealand’s youth social statistics. Companies that have come on board already to support the development and growth of Y for YOUTH include GPS technology company Navman Wireless, Blacksmith Ltd and Academy Publishing along with Michael Mayell, founder of Cookie Time Ltd, Tiki Taane and Kim and Mona Dotcom.
Stand Up for YOUTH event with guest speaker Tiki Taane On the 10th July, Y for YOUTH is hosting a Stand Up for YOUTH event in central Christchurch where guests can meet and mingle with one of New Zealand’s best known musicians, Tiki Taane. Hear Tiki share his personal story about why he got involved with Y for YOUTH and learn how you can assist in changing the current model of charitable funding in New Zealand. Register at www.standupforyouthchristchurch. eventbrite.co.nz
RR News | Local Moves
Edible Blooms By Kayte John
Why do we love flowers? Let me count the ways: romance, colour, form, scent, surprise… flowers are nature’s way of celebrating. Now we have the chance to indulge in flowers - edible ones! Edible Blooms provides a unique gift delivery service across Australia and New Zealand. A fresh alternative to traditional flowers and gift baskets, the product range contains great gift ideas for men and women including gourmet chocolate bouquets, chocolate flowers, edible fruit arrangements, cake pop bouquets, gift hampers, corporate gifts and much more.
up by New Zealand native and first ever Edible Blooms employee, Sarah Bruce. Following the success of the Brisbane store, the business was soon rolled out to the rest of Australia.
Edible Blooms is the creation of Kelly BakerJamieson, who invested her life savings to start the business in 2005. The first store was opened in Brisbane, Australia and was headed
Now in its third year of business, Edible Blooms is enjoying continued success after receiving the People’s Choice Award in the 2009 and 2011 Corporate Events Guide Awards, less than 12 months into opening. In 2011 the business was also named as a finalist in the Westpac Auckland North Business Awards.
In 2008 Sarah saw a gap in the New Zealand market and decided to return home to Auckland and launch Edible Blooms here.
With a focus on using only the highest quality ingredients and providing personal customer service, Edible Blooms has continued to grow and develop a loyal following. “It remains family owned and operated, ensuring a consistent product and service across New Zealand and Australia,” Sarah says. “Every product is created with top quality ingredients, packing a real ‘wow’ factor - they make perfect gifts.”
Snow & Stream Lodge
Snow & Stream Premier Lodge caters for individuals, small groups and conferences, to a maximum of eighteen people in pleasant lodge surroundings. All bedrooms have double, twin beds or double and single beds suitable for families as well as their own en-suite / private bathroom.
Food
Bed and continental breakfast - English & Japanese Double or Twin Share NZ $160 (including tax & service)
18 | July/August 2013 www.canterburytoday.co.nz
Today the gift industry is competitive, you can buy a gift from any type of store so what keeps Edible Blooms in business? “Our key strengths are consistence products. We pride ourselves in a high level of customer service. When you order with Edible Blooms you will always be sent a tax receipt with the courier’s tracking details. This way you also have control over your order rather than wondering did this leave the shop? “It has been very rewarding to see the business grow successfully in Australia and now in New Zealand. I love the concept so much; having the opportunity to bring Edible Blooms to my country is a real honour. Edible Blooms bouquets come from the heart, handmade with love and delivered with happiness.”
Reader rewards Call Edible Blooms on 0508 334 253 and receive a 10 percent discount on your purchase. Please quote ‘Canterbury Today’ when confirming your order. Offer ends October 2013
Edible Blooms NZ Free phone 0508 EDIBLE (334253) E auckland@edibleblooms.co.nz — Advertising Feature
Activities
- Our lodge caters for fly fishing and golf in summer and snow sports in winter. - We specialise in outdoor activities throughout the year with an emphasis on the angler, golfer and hot air balloon tourism.
5-7 Farquhar Place, Methven, Mt Hutt Village, New Zealand E-Mail snowandstream@xtra.co.nz Ph. +64 3 3028 733 Fax. +64 3 3028 784
We’ve all seen them going toe to toe on TV; V8 Supercars thundering around tracks in some of the tightest wheel to wheel racing motorsport serves upp.
the raceway for 12 years and is the only operator in New Zealand to have its own trackside, purpose built facility.
A business built on track time
It doesn’t matter whether you want to immerse yourself in a full-on frenzy of V8 action, or just sample a little taster of what life’s like behind the wheel of one these four wheeled rocket ships, Chris and his team of qualified experts have a package for you.
For Chris Hyde racing is in the blood and it is this passion that he’s brought to his business.
Hands-on race experience courses range from adrenaline filled hotlaps, to self-drive V8s through to tailored corporate race days.
And chances are you’ve wondered what it would be like to be behind the wheel of one of those beasts – hurtling into a bend, turning on a dime and then accelerating flat out to hit some stupidly quick top speed in no time at all, before having to hit the breaks and do it all over again.
“In 2007 a call came up from a Queenstown developer who needed a driver his McRae GM1 Formula 5000 and this was a big opportunity for me, so I signed up with Imagine Motorsport immediately and took on the challenge.
Well now you can. And the best bit is this – you can do it right here in Christchurch! V8 Superdrive offers you the opportunity to get behind the wheel of a legendary Holden or Ford V8 and hit Ruapuna raceway with a vengeance. This seriously cool opportunity comes via the Canterbury Motor Racing School, which is based at the Powerbuilt Raceway at Ruapuna Park; a leading provider of motorsport training and fun day experiences. Owner operator Christopher Hyde says his business has been operating from
“For my 10th birthday I was given a kart from Santa, on Christmas day we took it Ruapuna Raceway, jumped the fence and took it for my first run. Ironically this stretch of tarmac is right outside my new race shop out at the track. Instantly I was blown away by the exhilaration of speed.” And that, as they say, is that and Chris was launched into a life of motorsport, racing in various classes all around the country.
The first thing you need to do is decide whether you’re a Ford or Holden fan with the choice of taking either a Ford BZ Falcon XR8 or Holden VY Commodore SS for your burl. Either way, these really are a pair of track ready rockets that will thrill you stupid with their shear grunt, handling and halting ability.
“We had the likes of Kenny Smith, Roger Williams and other past champions to compete against which wouldn’t be easy. Turned out we kept them at bay (just) and went on to win the Tasman F5000 Series. This truly was
our finest hour in motorsport and doing all this with my Dad was priceless.” After working in Japan he was offered the chief instructing job at the Canterbury Motor Racing School. “A job that was perfect for me - so I grabbed it with both hands. “Training became second nature to me and we began to produce some very successful tier one drivers such as Daniel Gaunt and Andy Knight.” It is this kind of experience that is passed directly onto people when they step into the world of V8 racing via the Canterbury Motor Racing School and V8 Superdrive. “I see V8 Superdrive as something with great potential… with not a lot of entertainment left in this town and tradesmen coming in by the droves, V8 Superdrive could help accommodate a good percentage of this. “We can accommodate different packages to suit difference budgets from supplying catering, to corporate boxes and team challenges. While you wait for you turn behind the wheel we have the theatre converted into a double sit-in simulator and split screen for your Top Ten Shootout at Bathurst and a prize for the winner.”
Drive a V8 for $295 - Powerbuilt Tools Raceway: 6 laps After getting a full safety and technique briefing, get suited up in approved safety gear and prepare to unleash yourself on the track. Your professional race instructor will drive the first two laps to demonstrate the lines and techniques and then it’s time to swap seats and drive at full race speeds.
Ultimate V8 for $425 - Powerbuilt Tools Raceway: 12 laps This course is for the true enthusiast or the adrenaline junkie who just can’t get enough! Your professional instructor will drive the first two laps to demonstrate the lines and techniques required - then you swap seats and drive to really master the speed and skill of racing on the edge.
www.v8superdrive.co.nz
FEEL THE
THUNDER
News | New Moves
Dare to be terrible! Maverick’s move terrible for established telcos New telco Terrible Talk doesn’t just break the rules, it smashes right through them and director Albi Whale makes no apologies for shaking up the telco landscape. “New Zealand is a first world country, but its telecommunications landscape is third world. It’s time to change that.” The words belong to Albi Whale, the young tech-savvy entrepreneur behind a brand new telco designed to take on the big companies – and give Christchurch businesses a fundamentally different option at the same time. In a move reminiscent of pizza’s bad boy brand Hell, he’s named his new telco Terrible Talk – but what might be terrible for the established telcos is anything but for businesses. The reason? Terrible Talk is offering businesses free line rental, free DDI direct dialling numbers, free extension numbers and up to 500GB of free business broadband. With its two main business planes, the only thing Terrible Talk charges for is phone calls. It’s revolutionary and it’s likely to go down like a lead balloon with the big players – but that’s exactly what Albi wants to happen. “We want to push all the big companies that have been sitting there with the same products and the same structure and the same prices to breaking point. We want to really shake it up and fundamentally change the telco landscape in New Zealand. We want to give businesses a real choice,” he says. Albi may be young, but he’s not new to the telco industry – he is a director of the successful niche telco Red Dog, which builds bespoke systems for large companies. But if Red Dog offers one-off, custom-made systems for businesses with unique requirements, Terrible Talk is the other end of the spectrum. Its off the shelf systems target common business needs, with simple, easy-tounderstand structures and lots of free stuff.
“Red Dog has pushed the envelope quite far in offering something totally different from the big boys, but it doesn’t really break the rules,” he says. “Terrible doesn’t just break the rules, it smashes right through them.” It has just three plans, all named to play on the brand’s bad boy maverick image. Called Terribly Straight, Terribly Simple and Terribly Strange, they offer up to 500GB of free broadband a month, free line rental, email, DDI and extension telephony.
Albi Whale
Terribly Straight
Terribly Simple
500GB INTERNET FREE + NZ CALLING FROM
200GB INTERNET FREE + NZ CALLING FROM 4c + NO LINE RENTAL
Businesses can choose free internet or they can choose to pay per gigabyte. They can choose a plan that charges per phone call or per minute. And the charges per call start as low as $0.04. Two plans also include a small charge for incoming calls, to keep the outgoing call rate low.
10c + NO LINE RENTAL
The target market, Albi says, is any business with between four and 200 employees that needs only a standard telephony package.
You get a voice line, internet (up to 500GB business broadband), DDI for when staff need direct dial numbers and extensions when they don’t.
“If Terrible Talk isn’t right for your business, we’ll let you know,” he says. “We’ll tell you either you’re better off with your current supplier, or we’ll suggest you need a bespoke system from Red Dog.” And it’s only natural Christchurch should be the launch market for a telco that’s shaking up the established way of doing things. For starters, it’s Albi’s home base. But also, for the past two years most of the city’s businesses have had no option but to do things differently. Terrible Talk offers them another option that can only be good for their bottom line. The way Albi tells it, internet protocol, or IP, telephony is the only telco model that is sustainable in the long term. But while it’s fully viable now, the established companies are continuing to make too much money out of the old copper-wire based systems to voluntarily switch over as quickly as they could. “After the fibre rollout in 2020, normal phone lines physically won’t be possible – it will be IP or nothing. So the whole country should be starting to switch over now.” By going where the big companies are refusing to go, Terrible Talk is aimed at forcing them to follow.
20 | July/August 2013 www.canterburytoday.co.nz
This is for data-heavy businesses that need oodles of gigabytes – up to 500 in fact. You’ll get those for free. You’ll pay per call, not per minute, and by paying a small charge per incoming call, you’ll also keep your outgoing call costs low.
You pay 18 cents per landline call, 10 cents per call for high volume accounts, 80 cents per mobile call (40 cents for high volume) and one cent per inbound call. Anywhere calling cost $2.85 per call (excludes sat phones) and high volume rates are calculated on a case by case basis.
“Terrible Talk being a success to me is not so much about the company being successful – although that’s obviously nice,” he says. “It’s about not just us, but everyone, including the major players, rethinking what they’re doing and following our example. “The motivation to me is making sure New Zealand has a sustainable future in telecoms. At the moment, it doesn’t. “If we make these changes now and make the service much more sustainable, then we are really going to create a sustainable IT path for this country.” And, while they’re doing that, Christchurch’s businesses could be saving big time on their phone bills. As Albi says, they just have to dare to be Terrible – and reap the rewards.
If your phones calls are short and sweet and your data needs moderate, this one’s for you. You get 200GB for free and very low calling costs per minute. Plus all the usual free stuff. You get a voice line, internet (up to 200GB business broadband), a DDI for staff needing direct dial numbers and extensions when they don’t. You pay four cents per minute for landline calls, 30 cents per minute for mobile calls and one cent per minute for inbound call and anywhere calling cost 39 cents per minute (excludes sat phones).
Terribly Strange INTERNET FOR JUST 45c PER GB + NZ CALLING FROM 4c + NO LINE RENTAL If your business phone and internet needs are low, you can choose to pay a low rate for all your outgoing calls and internet data, and get your incoming calls for free. Plus all the usual free stuff. You get a voice line, a DDI for staff needing direct dial numbers and extensions when they don’t. You pay 45 cents per GB for your internet connection, four cents per minute for landline calls and 24 cents per minute for mobile calls. Internationally it’s 45 cents per minute calling Europe, 19 cents per minute to Asia and four cents per minute to the USA. All charges exclude GST Unless otherwise stated, mobile calls are included in anywhere and world call charges.
News | Local Moves
Something to suit your style The logistics of living in Christchurch just got a bit easier… for men that is.
New City Barbers has arrived and it doesn’t matter what walk of life you stroll down at this home of style all men walk in the door equal.
the boys, as is the addition to the New City Barbers team of Jimi Dymond. Hailing from Brighton in the UK, Jimi has several years experience barbering and shaving – as Chris says “a top lad with great skills.
Owner and operator, Chris Terry says this principal is the company’s key, because what he’s using is the simplest, yet most powerful marketing tools going around; male behaviour.
“I had no idea just how much men were hanging out to have a place they can call their own,” he says, adding that making the move to being a barber is an exciting one, considering the global shift towards a well groomed and well kept look.
“We realise that once guys know they are in a place they can be themselves, it doesn’t matter if they are a crown court lawyer tinkering with an E-type Jag or a bulldozer driver rebuilding a Falcon - they’re two guys who love mucking around with cars, or talking sports, or music, in a barbers, having a beer. It’s a beautiful thing.”
“Barbering is fresh and new, yet traditional and classic, all at the same time. Being able to provide a service that is unpretentious yet personal is very humbling and truly enjoyable.” High ceilings, polished wooden floors, brickwork a traditional barber style and relaxed atmosphere is what greets clients not to mention the dartboard. “We offer more than a great haircut and shave, we offer time out. There’s nothing better than having a guy so relaxed during a cut throat shave that he mentions he could drift off to sleep.
An idea born from wanting to be part of the rebuild, New City Barbers recently opened at the back of the NG Building in Madras St. “I thought pretty much straight away after the earthquakes that a solid barbers would be needed to look after all the boys rebuilding our city. Since then I’ve realised that a lot of the guys who were here all along were totally hanging out for one too,” Chris says.
“Forget going to a spa for some kind of metro facial - a man’s facial is a hot towel and cut throat shave - hands down it’s the best.”
A qualified hairdresser with 27 years experience and multiple awards to his name, including Southern Hairdresser of the Year twice, he knows his way around a noggin or two. A shift to specialising in men’s grooming is most certainly a win for
All in all New City Barbers has taken the first leap of faith in a much needed journey to provide men with a place they can call their own.
Increased online presence saves spa business When its New Zealand distributor, the BBQ Factory went into liquidation late in 2011, Vortex Spas was left wondering whether there would be a future for its brand in the New Zealand spa market. For years the two companies had a close relationship, but with the viability of bricks and mortar retail on the wain and the BBQ Factory losing out to big box retailers in its mainstream BBQ business, the relationship came to an end when the BBQ Factory was put into receivership by Inland Revenue in October 2011. Vortex is the hero brand of the same Australian based business behind Spa World, Australia’s largest spa retail group. Spa World has been operating in Australia for more than 25 years and the company considered bringing the brand to New Zealand by opening their own chain of spa specialty stores. But as Andrew Pullen, the group’s general manager points out, they believed that this would be a backward step. “Even within the Australian market, we are finding it harder and harder to make our physical store locations stack up financially. We are growing strongly again after the GFC, but the growth is
coming from online and offsite events such as home shows and exhibitions.” As such, the decision was made to take their Vortex spas direct to the market through a combination of online and direct phone sales, along with attendance of home shows and other events. To date, the gamble has paid off with the first year’s sales budget exceeded within seven months. Vortex New Zealand general manager, Patrick Scott says even he has been taken aback. “During the initial business planning I believed that home shows would be a great sales opportunity. But what has surprised me is the public’s willingness to buy online, sight unseen.” He believes that the secret is in the public’s growing awareness that traditional retailers add extra cost, but little value. “By cutting out the retailer’s layer of margin, not only could we cut the price to the end user by 2030 percent, but our clients can receive their information straight from the horse’s mouth so to speak. “Traditionally, retailers have provided the after sales support and warranty backup for products, but with so many retailers going to the wall in recent years, the customer is left with no ongoing support.”
businesses seriously looking at a move to online. “In the first 10 months of our operation we have had just one client exercise their rights under our money back guarantee. That’s less than 0.3 percent. "From the client’s point of view, it’s not the right to return the product that is the attracting proposition it’s the fact that as a company, we believe so strongly in our product and after sales service, that we are confident to offer this guarantee at all."
In order to overcome any concerns from customers had not being able to touch and feel the product, Vortex decided to implement a no questions asked, 60 day money back guarantee.
This guarantee has been so popular in New Zealand that the Spa World group has decided to implement the same programme in Australia. And this is not the only lessons that the Australian business is learning from its NZ subsidiary.
Vortex New Zealand marketing director, Gareth Lawes feels this is essential for any
“It has been a revelation to us just how accepting the New Zealand public has been
of our online direct model. What this new business is proving to us, is that if your customers can see true value in your business model, they will be willing to change their buying behaviours to take advantage of the benefits,” Andrew says. But it is worth noting that not all manufacturers or distributors can adopt this new way of doing business overnight. For Vortex Spas, it took the catastrophic failure of their retail network to bring about this new business direction. Most suppliers that are distributing through traditional retail networks would not have the ability to make the necessary changes without taking the hugely risky step of abandoning their retail partners. It is really a move for either start-ups, or the extremely brave.
www.canterburytoday.co.nz July/August 2013 | 21
News | Q&A
A word of advice
By Davina Richards
Say hello to the new face of GrabOne, CEO Vaughan Magnusson. GrabOne founder Shane Bradley parted ways from his group buying website to follow another path of business - so in February Vaughan Magnusson graduated from CFO to CEO. A true leader listens and a true businessman evolves to constantly bring change. Vaughan does just that. He listens to his dedicated management team and the consumers to understand trends, develop initiatives and work towards goals to further improve the business. Vaughan has an inspirational attitude; he is realistic, isn’t deterred by failure and believes in team participation - just some of the many driving forces behind any business success.
at GrabOne who can innovate and continue to take the business forward.
How much is the direction you want to take this company in determined by market forces and trends? Markets and trends are dynamic and always changing, so it’s important for GrabOne to remain agile enough to change direction and tactics in keeping with the times. The key thing is to always listen to what your customers are telling you about your business and keep evolving to need their needs. GrabOne is an example of a business that consumers didn’t know they even needed before we presented it to the market in 2010; we are now on track to sell $125 million worth of deals in 2013.
Are there any new developments in the pipeline?
He talks in his own words about gravitating the business towards continued success in a sustainable way, his personal experiences and offers his top tips of advice for SMEs.
Yes we are currently working on a new business opportunity which will complement our existing offerings really well and it will allow merchants to better manage their short term inventory.
You have been a key member of GrabOne since its launch, what will you be bringing to the table now you are chief executive of the company?
We intend to launch this around July so watch this space. Aside from that, we are constantly refining our model and improving on user experience through relevancy and personalisation of deals along with merchant value adds such as premium listings and data.
My philosophy is to take in views and ideas from across the company and get the whole team participating. It’s paramount to me and the business in the long term, that we foster the great entrepreneurial culture we have created at GrabOne and remain agile and adaptive. Moving fast and not being scared to try new things (and even fail sometimes) is the key to our continued success. I need everyone at GrabOne to listen to what our customers, both members and merchants, are telling us about our business and find ways to deliver better value and outcomes to them. We also striving toward a business-wide focus on simplicity and quality in everything we do. Finally, working with the great management team we have in place to further grow the business in a profitable and sustainable way.
Where does Shane Bradley’s vision end and where does yours begin? I believe there was always a shared vision for GrabOne so the transition of vision is more a shade of grey rather than being black or white. Shane is a gutsy entrepreneur who is passionate about creating businesses and then, as a business grows and matures, he tends to step back and let a skilled management team take over and run the business. My central vision from here is to leverage off GrabOne’s core assets such as our merchant relationships (in their thousands), a 1.2 million strong membership database and our talented staff to develop new businesses and opportunities. We have plenty of talent
What aspirations do you have for the future of the company? GrabOne is in a unique position to totally dominate the group buying market in New Zealand. I would like to see us with a 90 percent market share by year’s end. We started this year at 75 percent and are currently at 80 percent so this goal is achievable.
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We also have a very good handle on the DNA of the average SME operator, so we feel we have a good understanding of their needs. We really try and take a partnership approach with our SME merchants to make sure we are delivering value. - CEO, VAUGHAN MAGNUSSON
We also have a very good handle on the DNA of the average SME operator, so we feel we have a good understanding of their needs. We really try and take a partnership approach with our SME merchants to make sure we are delivering value.
What advice would you offer to SMEs starting out in business? • Prepare properly from the outset and get your head around the fact that it won’t be a walk in the park • Conduct research on the market place, customer needs, competitor strengths and weaknesses and gaps in the marketplace
I also want to ensure that we grow our revenues faster than our costs, as simple as that sounds. Building on the trust we have • Back your convictions, but talk to people and with our members and merchants is crucial for take advice onboard our future. • Never underestimate the importance of GrabOne will be a marketing powerhouse cash flow for SMEs, opening up distribution to SMEs • Aim to trade profitability early on, via its digital channel that merchants in particularly if you have finite their own right simply cannot replicate. At capital resources its core GrabOne is an alternative means of advertising to traditional mediums, with the • Assess where the risks are and set about added bonus of being transparent, success mitigating wherever possible based and cash flow positive. • Focus on quality and always play fair in your The redemption process also drives customers dealings (reciprocity is alive and well) in-store so there is plenty of opportunity for • Look to build partnerships with customers merchants to up-sell customers and extract and suppliers, good business operates on real value. trust and confidence • You’ve got to hustle to make headway. Do you have much to do with SME community? Most of our merchants are SMEs, so yes we have a huge involvement in the community and know very well the challenges of running an SME in New Zealand.
22 | July/August 2013 www.canterburytoday.co.nz
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• Entering crowded markets with poor margins and tough competition • Entering low growth industries • Lack of financial resources and poor financial management • Lack of knowledge of customer needs and not having a point of difference • Too much concentrated risk to a large customer or supplier • Operating in a silo • Lack of perseverance and resilience • Underestimating the importance of proper execution. What have your life experiences taught you about business? • Early bird gets the worm (first mover advantage is especially critical in digital enterprises) • Be bold and don’t be afraid to make mistakes, just learn from them as you go • Great businesses are hard to come by • Cash is king - you don’t miss the water until the well goes dry • Be a realist and remain objective • You need to build trust, so play fair in your dealings with customers/suppliers/staff • You need to think on your feet and change tact from time to time as conditions change
What are the common mistakes SMEs make • Strong brands are powerful and hard to defeat when starting a business? • Ill conceived business models and lack of any research
• It requires a driven and talented team to be successful.
Interview | Steve Gurney
Man on a mission By Melinda Collins
24 | July/August 2013 www.canterburytoday.co.nz
He’s a classic Kiwi icon, the macho man of the wilderness who feels more at home in rugged bush than anywhere else. But just in case you weren’t aware, Steve Gurney is no ordinary bloke. He’s bold, brave and a little rough around the edges, but then we like them tough in our little corner of the South Pacific.
Interview | Steve Gurney
The nine times Coast to Coast winner is also a professional engineer (BE mech) and spends part of his time designing innovative equipment, part of his time in the wilderness and part of his time organising his enterprises. Between this he manages to fit in public speaking, personal training and coaching. Steve Gurney talks to Melinda Collins about thinking big, taking risks and defying death.
What does it take to think big and achieve big? One of the reasons people fail to achieve their goals is they don’t align those goals with their values or mission in life. The more strongly a goal is connected to what really matters in life, the more likely we are to achieve. For many people on my workshops, the concept of ‘mission in life’ can be a bit overwhelming at first, so we start off exploring it with an interesting bit of research. Researchers have interviewed patients who have technically died and been revived, for example with CPR, or during surgery. One frequently common denominator from the feedback is that these patients came back to life with a very strong sense that they hadn’t completed their mission in life. They felt a real purpose on this planet for the greater good of humanity.
would call “hard work”, but the all-important difference is that that’s not a problem at all when goals are powerfully aligned with values, mission and passion. When I was a young athlete I used to hate some of my tough interval hill sessions. My mentors Grahame and Doreen Felton reversed my thinking with this simple challenge to my goals: “Steve, you don’t have to do your training at all, you can just take the day off and go watch TV. Instead, you could choose to do your training because it needs to be done to achieve your goals.”
Has there ever been a time when you could have easily given up? In 1995 I contracted leptospirosis at an adventure race, after a gruelling week long team race. We won, but I got very ill after the race. I ended up in intensive care in a coma; my kidneys had failed, my lungs had failed and my circulation system had collapsed. Machines were the only thing keeping me alive. I had a $92,000 hospital bill, the doctors said I shouldn’t go back to sport. Things were looking really bleak. I felt like totally giving up being an athlete. I even felt like giving up on life.
But as I was recovering in hospital I got a So it’s a great conversation starter to introduce lot of ‘get well’ cards. One card contained this research to my students and ask them a desiderata written by a lady on her ‘if this was you, what would bring you back? deathbed. In it she described how she had What would inspire you to keep living?’ lived a great life and seen a great deal however, if she had her life again, she would So here I’m talking about being naturally and powerfully motivated toward goals. In reality, play it differently; take more risks, spend there will often be a lot of what some people more time with those she loved.
I think we need to allow people to develop their own sense of responsibility. We need to relax the regulations – over-regulation is a self-defeating system. This concept is summarised sweetly by a sponsor of mine for our world record Sahara crossing by kite, Peter Lynn Kites.
As I was reading this I was overcome by a great sadness that this lady had taken to her deathbed some regrets. I didn’t want to do this! I wanted instead, to die with a massive smile, celebrating my achievements. I vowed there and then that despite the doubters and tall poppy choppers that were telling me I couldn’t, I would race at top level again. I love competition, being in the wilderness, keeping in touch with nature. It was my most important passion. This turned out to be a very important learning for me because I was very successful after this, more so than before leptospirosis. Before then I had attempted 10 Coast to Coast races and won two. Subsequently I won seven in a row. This was against the odds, and is summarised succinctly in another Grahame Felton quote: “The greater the challenge, the greater the reward.” You’ll notice this trait of achieving against the odds in a lot of other success stories, people with so-called ‘disabilities’ achieving above others. In every crisis there lies an opportunity.
What is your philosophy on risk taking? I talk a lot about managing and learning from risk in my book Eating Dirt. Through Sport NZ I visit a lot of schools to talk about goal setting and I’ve noticed more and more that jungle gyms are being ripped out of playgrounds and trees are being chopped out of school yards. Children are being more restricted in their play by OSH regulations in attempt to protect them. However, in my opinion it is doing the exact opposite in the long term. I fell out of a lot of trees and jungle gyms as a kid and I learned a lot, that’s why I’m still alive now. I learned risk management.
Peter is world famous for his innovative thinking. With every new kite model he writes the usual instruction manual, along with the required (but predictably common sense) safety recommendations, such as don’t fly your kite next to power lines, don’t fly your kite in thunderstorms, etc. In a stand against over-regulation, Peter has now replaced the screeds and screeds of safety pages with a simple warning: ‘Users beware: kite-flying is subject to Darwinism’. With a few too many crashes, mistakes and ensuing hospital visits, I too perhaps should have been eliminated by Darwinism and perhaps the human race could’ve breathed a collective sigh of relief that Gurney’s dangerseeking genes were eliminated from the human gene pool, thereby increasing the intelligence of the race. However, the important point is that I am still aiming to increase the intelligence of the human race by learning from my mistakes. The human race is getting too regulated; people aren’t learning to take personal responsibility. We need to allow people to make mistakes. Most people will have heard the quote ‘life truly begins at the edge of your comfort zone’. We need to be able to navigate by our own intelligence to the edge of our comfort zone without the intrusive “nannies” and over-regulation.
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In reality, there will often be a lot of what some people would call “hard work”, but the all-important difference is that that’s not a problem at all when goals are powerfully aligned with values, mission and passion.
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www.canterburytoday.co.nz July/August 2013 | 25
News | In Business
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Asked answered Kevin Vincent
Business consultant Kevin Vincent answers a couple of questions about workplace issues and how to deal with them.
Dear Kevin, our company talks a lot about ethics, can you please advise how this relates to business?
behaviours that set an example to our colleagues and all those we relate in our work and in our communities.
Dear Kevin, I am a small business owner with one central office in a main city of New Zealand and I want to consider decentralisation as a way to improve performance and profitability. What advice do you have for me as I consider this?
For me, ethics are how we act to each other; being good, trustworthy, reliable, fair and empathetic. I don’t know of any sets of rules on business ethics, but I am aware of how important they have become in our life. Ethics are generally subjective and mostly about morality.
Ethics in business and social responsibility are often linked as social responsibility and this is a significant aspect of the discipline of operating ethically.
Decentralisation was quite fashionable in the late 70s and has remained on agendas ever since. I believe the intent with any decentralisation is to separate a business into smaller units capable of becoming profit centres. A move to this will require some careful analysis. The analysis should consider foresight planning, forward objectives, company strengths and weakness, chances and risks along with a full analysis of projected cash flow.
In a 2009 article The Economist sites decentralisation as “The process of distributing power away from the centres of an organisation”. In doing this you need to carefully reflect on how much power should be decentralised, how much empowerment you will to your colleagues you will employ in your decentralised operations. Tom Peters said in the mid 1990s that, after watching organisations thrive and then shrivel “Organisations is at the top of the list. To loosen the reins, to allow a thousand flowers to bloom and a hundred schools to contend, is the best way to sustain vigour in perilous times.” Well planned and structured decentralisation will encourage innovation and entrepreneurship within your company and ultimately lead to improved profitability.
In his 2003 book Management – Tasks, Responsibilities and Practices, Peter Drucker said “The first responsibility of a professional was spelled out clearly, 2,500 years ago, in the Hippocratic oath of the Greek Physician: primum non nocere – ‘Above all, not knowingly to do harm’.” I believe Drucker is saying clearly to us all that we have responsibilities to carefully reflect on our proposed actions, to contemplate our words and how we articulate those words and to ensure we personally uphold appropriate
I believe that just as health and safety is a responsibility for all staff members, so must be operating with ethics. It isn’t just the company owners, or the board of directors, or just the manager - it is every single individual who is responsible for our own actions. For all stakeholders this means consideration must be given to how we interact with each other and embracing our rich diversity, not accepting credit for what may have been done by others, maintaining confidentiality and telling only the truth (my recipe for successful selling). Finally being ethical at work or in your business is a continuum and must be part of our everyday lives. It is never OK for a business to be unethical.
SMEs optimistic despite challenges
Kiwi businesses buck trend on wanting more tax guidance
Despite serious challenges facing small businesses in New Zealand, 84 percent of Kiwi entrepreneurs report that, given the chance, they would do it all over again.
New Zealand businesses don’t want as much tax guidance as their overseas counterparts, according to the latest research from the Grant Thornton International Business Report.
This research from Regus is good news considering how vital small businesses are to our economic development. From the 26,000 businesses managers and owners Regus canvassed across 90 countries, 61 percent of respondents predicted growth in this sector in the next five years. However, the findings show that 60 percent of New Zealand entrepreneurs regard red tape as the biggest deterrent to setting up a business today. Difficulties accessing credit (54 percent), lack of government support (46 percent) and market domination by large corporations (43 percent) followed. More than a third of New Zealand entrepreneurs also cited the state of the economy as a serious hindrance. Regus Asia-Pacific director, John Henderson says “It’s important that Kiwi entrepreneurs
have the right support they need in order to maximise their business. “Although the challenges they reportedly face are not new issues, they clearly need to be addressed, especially with the large amount of growth in the small business sector which is only going to continue to rise. It’s important they keep their business as nimble and flexible as possible.” SMEs are economic growth engines, accounting for up to 99 percent of businesses and 40 to 50 percent of GDP. Globally, 50 percent of all jobs are generated by SMEs, yet, in spite of this, they attract just a tiny proportion of overall investment across the G20. “The lack of institutional support means that business owners will continue to increasingly favour flexible working. That way they can concentrate on expanding and growing the business and not have to worry about lengthy leases and operational cash flow. “Looking global, we are already seeing more than half of entrepreneurs using flexible working locations for most of the week, compared with 39 percent for those that do not own their businesses.”
Top challenges for entrepreneurs
Global
New Zealand
Lack of access to credit
76%
54%
Red tape
74%
60%
Lack of government support
61%
46%
Current economic conditions
55%
38%
Market domination by large corporations
48%
43%
26 | July/August 2013 www.canterburytoday.co.nz
It reveals that two-thirds (68 percent) of businesses worldwide would like more tax guidance, even if this provided less opportunity to reduce tax liabilities across borders. Only 47 percent of New Zealand businesses would want such advice. The New Zealand figures are more in line with the North American region with just 54 percent in agreement, compared with 67 percent of Asia-Pacific businesses and 75 percent of Eurozone businesses. Grant Thornton New Zealand tax partner, Geordie Hooft says this is a surprising result given the greater level of scrutiny being placed by tax authorities worldwide on the shifting of profits from country to country for a tax advantage. “In New Zealand, the recent high-profile examples involving Amazon, Google and Starbucks have certainly sharpened public opinion as to what is acceptable tax planning. You would think the majority of business leaders would also welcome more transparency. “The lack of certainty around the court's new approach to interpreting what constitutes tax avoidance may be perceived by some as bringing greater risk of being targeted for investigation.”
Geordie Hooft of Grant Thornton New Zealand
New Zealand business leaders were somewhat less critical of our tax laws and policies than business leaders from around the world. Fifty percent said these were geared to stimulate economic growth compared with the global average of 31 percent. “It seems that New Zealand businesses are reasonably happy across the board, with 60 percent believing our tax system encourages compliance against a global average of 37 percent, and 54 percent believing that taxpayers are being charged correctly compared with a global average of 28 percent. “The other interesting finding was that 80 percent of New Zealand businesses were not planning to make their tax affairs more transparent to investors, stakeholders and the general public over the next 12 months against a global average of 53 percent. “Much of this could be put down to businesses not wanting to disclose their tax strategies, particularly around transfer pricing,” he says.
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News | Learnings
Sharing their success By Corazon Miller
In the hustle and bustle of today’s commercial business market, making it big can be tough; getting to the top of the social corporate ladder has become a feat harder than climbing Mt Everest. Many an entrepreneur dreams of making it big, a task which can quite simply be allconsuming. Climbing to the top of the messy pile that is today’s competitive market can be a spirit-crushing journey. For those who have had enough of this cutthroat road to success, there can be another way to make your mark in life. Success does not need to be about reaching the top of the corporate ladder. Instead you can make it about taking hold of the things that are around you and create your own far-reaching ripples of social change. Not everyone can be the next Bill Gates or Oprah Winfrey, but it is possible to create your own mark in society; to revolutionise your business and open opportunities for others, changing the way they think and live. After all, the true marker of a successful entrepreneur is a person who has taken whatever skills they have and utilised whatever resources they have to nurture ideas to fruition in order to generate social and community change. The drive and motivation shouldn’t be about money – after all not many people who have
succeeded will say their initial goal was about money – more often it was a desire to find a solution that drove them to succeed. It is this imperative to drive social change in order to transform society is what sets many an entrepreneur apart from the rest. To see for yourself just how easy a sharing success can be take a peek at these two wellknown Kiwis who have made it their mission to share their success with others. For the love of animals and children: Theresa Gattung The former Telecom CEO, she is arguably one of New Zealand’s most successful and potentially most recognised business women - named in Fortune magazine’s list of the 50 most powerful women in international business several times in the last decade, she was also included in the Forbes list of the world’s 50 most powerful. While Theresa was certainly well known for her tough business-like manner during her eight years as CEO of the telecommunications giant, she also has a soft side to her tough façade. Despite her prowess in the business community, there came a time when Theresa felt called to do more than just share her hard earned dollars with charities and share her-self instead. And so, in the years following her departure from Telecom, Theresa decided to invest not just her money but also her time, energy and knowledge of the business world with a range of charities and fundraising initiatives.
Today she is the co-patron of Eva’s Attic, an op-shop donating its profits towards several other charities. She is actively involved with the Wellington SPCA, helping it to continue serving the city’s neglected animals. Theresa is also working for the Cambodia Charitable Trust, an organisation helping women improve their lives in the developing nation, helping these women and young girls to further their education and employment opportunities. She is a firm believer that women can be anything they want to be as long as they are given this chance. This belief is something that has driven her desire to help charities such as the Cambodian Trust, as well as other groups dedicated to empowering women, including the YMCA, Women’s Refuge and the New Horizons For Women Trust. “It touches my heart and I love doing it,” she says. Theresa points out that while she will always love the commercial side of the business, she also loves the concept of the social, not for profit type of business. “I still enjoy the commercial side, however it is nice to do something beyond our own personal goals,” she says. “It gives me the perfect mix of head and heart.” Sharing vision: Ray Avery A scientist and inventor with big dreams, Ray Avery has made it his mission to provide medical solutions not for profit, but to better the healthcare systems in the developing world.
While working throughout Africa and Asia Ray was exposed to the raw and real shortcomings that he found in many of these developing healthcare systems. What he witnessed drove him find solutions to tackle the big health issues faced by these countries at an affordable and sustainable level. It was with this vision in mind that Ray founded the independent development agency and charity Medicine Mondiale, a network of scientists and social entrepreneurs who volunteer both time and knowledge for free to help developing countries. Together they create low cost sustainable solutions that combat global poverty and the health issues of the most vulnerable and neglected societies. One of his biggest achievements is the development of two state of the art Intraocular Lens Laboratories in Nepal and Eritrea that supply 16 percent of the world’s market for intraocular lenses. Thanks to this innovative lens manufacturing technology, Ray has decreased the global cost of intraocular lenses to less than $6 making modern cataract surgery available to the poorest of the poor – giving sight to about 11 million people. Today he is continuing his work, working not to earn the big bucks for himself, but to try and make a dent in the world healthcare systems. “So I’m a big dreamer,” he says. “I like to make stuff that really works and has a global perspective.”
Beware of goal setting blunders By Stephen Lynch
When setting business goals, whether they’re numerical targets, or the achievement of key milestones in the execution of your chosen strategic projects, it is important to guard against the following common pitfalls. Beware of “group think” People in the same team (sometimes even in an entire industry) can tend to all think alike. This is a trap to beware of when setting strategy and forecasting goals. Groups can tend to be over-confident, to take on greater risks and make ill-advised decisions vs. an individual thinking alone. To counter this tendency, solicit a diverse range of opinions (even contrary opinions to your own) to help you think through the
consequences of each option before making a decision. Be willing to change your mind when new information comes to light that suggests a different course of action. Past performance does not equal future performance Just because something happened in the past, does not mean that it will continue to be so in the future. In a rapidly changing environment, mindless financial goal setting done on an annual basis, based on past trends, quickly becomes divorced from reality. To counter this, leaders must follow a disciplined strategic planning and execution framework, and review their strategy every quarter to ensure their KPI and strategic projects remain relevant in the changing competitive environment. Thus, goals and projects are continually set (and reset) within the context of the current
strategic reality and your team can more readily buy into them. Guard against “confirmation bias” We tend to look for and place more weight on information and data that confirms our personal point of view and discount information that doesn’t. To counter this tendency, make the effort to obtain information from a broad range of sources – and make a decision based on a meta-analysis of all the data. Don’t just cherry pick the data that confirms your own point of view. Build time for learning into new activities If you are asking your people to undertake something completely new, remember to factor in sufficient time to acquire the knowledge they will need to be able to successfully execute the project. Eliminate fear Team members should know that hitting their KPI targets and executing their strategic projects by the due dates will form part of their performance appraisal.
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28 | July/August 2013 www.canterburytoday.co.nz
However, you must guard against creating a climate where people fear that they will be punished if they come up short. If they feel this way, they tend to become ultra-conservative and set deliberately low goals, or allow far more time than they need to complete their projects.
Neither should leaders bully their people into accepting overly aggressive goals - or due dates that are unrealistic, by making them feel inadequate if they don’t accept the challenge. Thus, it is a delicate balancing act. You want your people to perform to their full potential and you want them to remain fully engaged and motivated. To counter these pitfalls, take time to discuss each goal or project with the person accountable and negotiate a mutual agreement. It is important to balance optimism with realism. Bank the learnings Effective companies follow a cadence of business execution, where they stop and evaluate their progress every 90 days. They ask everyone questions like; did we achieve our KPI goals this quarter? Did we execute our strategic projects effectively and achieve the milestones we set by the due date? What did we learn this quarter? What will we start doing? What will we stop doing? What will we do better next quarter? By following a disciplined debriefing process, you ‘bank the learnings’ and make your strategic planning and business execution more effective next quarter, and each and every quarter that you repeat this disciplined process. Stephen Lynch is the chief operating officer of Global Operations at RESULTS.com. Information kindly provided by RESULTS. com: www.results.com
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News | Lifestyles
Lifestyles
1.
By Davina Richards
1.
Sit on it
Nel Lusso chair There’s always going to be that millisecond where you fear you’re going to spill a drop of red wine or pasta sauce on this beautiful chair. The retro colours are set in an assortment of zigzags, curving lines, spots and floral designs on velvet material, mimicking the iconic retro design. The Nel Lusso chair is the epitome of modern retro funk. I can almost hear your sigh of resignation.
2.
RRP: $1,399 Available from: www.alliuminteriors.co.nz
2.
Survival of the fittest
Bear Grylls survival kit If you find yourself a bit of a Bear Grylls kinda guy, this survival kit has everything you need from waterproof matches to emergency cord. You’ll be a man on a mission with a fail-proof system in place. Make Bear Grylls proud! RRP: $59 Available from: www.manbits.co.nz
3.
Stick it
World map clock wall decal Unlike paint or wallpaper, wall decals will transform your home without the mess of getting yourself covered in paint or cocooned in wet wallpaper. You’ll find a new edge to wall art with the evermore popular wall decals which is at the forefront of home design. This black and stylish world map clock is so striking that guests will be rubber-necking! RRP: $550
3.
Available from: www.yourdecalshop.co.nz
4.
Tipping the scales
Bathroom scales The good folks across the sea in Japan have designed a bathroom scale perfect for small bathrooms. Better yet, its lightweight body of just 500g and a width of just 23cm, travellers can simply pop it into a case or carry on luggage. Bright, functional and lightweight, it makes a bold statement wherever you are in the world. RRP: $65 Available from: www.urbanities.co.nz
4.
30 | July/August 2013 www.canterburytoday.co.nz
News | Lifestyles
Lifestyles 5. 5.
Get smart
Samsung Galaxy S4 Ahhhh yes, just what we need… yet another smartphone. This latest and greatest Samsung Galaxy, the S4, seems to have followed the diet of Posh Spice with its light and trim body, but thankfully comes without a miserable face. If anything, this beaut beams with its full HD Super AMOLED display on its five inch screen. So how do you like yours; black mist or white frost? RRP: Contact your local retailer. Telecom: $1149 Available from: selected retailers nationwide
6.
Harden up
Hardshell backpack
7. 6.
So, you’ve got the tablet, the Samsung Galaxy 4… but what you haven’t got is the Solid Gray hardshell backpack to keep all your beloved technology safe and secure. The backpack, made in the Netherlands, is made from polypropene block copolymer, which the website states ‘even after being bent millions of times it will not break or tear.’ It includes smart locks, multi-clip, and durable EPDM foam, to protect your laptop or tablet. This could be a product of the future. Sleek, smart and tough. Come on! If you think you’re hard enough!? RRP: $255 Available from: www.solid-gray.com
7.
Stand up
Pli coat stand It may have a preying mantas quality and stick insect appearance with its long and defined oak body, but it’s a contemporary take of a coat stand. So, now we’re coming into winter, don’t let your pet sleep on the pile of coats left on the floor in the hallway - make a home for those coats. RRP: $375 Available from: www.backhousenz.com
8. 8.
Designer style
Sculpted stem mat Irish designer Orla Kiely has brought us a little colour to enhance your bathrooms instantly. Lay down this bright orange mat as an accent piece which holds style, splendour and function. We live by the saying ‘less is more’ – bright colours in small dosages make a big impact in a little way, this mat will do just the job. RRP: $89 Available from: www.perchhomewares.co.nz
www.canterburytoday.co.nz July/August 2013 | 31
News | Destinations
Auckland’s hot 100 Yes, it’d be nice to take off overseas to visit some far-flung place, but if all you’ve time for is a weekend escape that’s a little closer to home, yet offers a change of scenery, then Auckland might be just the sport. So for those wanting a quick, close and simple getaway, here’s a list of 100 things to do and see in Auckland.
10 Must-dos 1.
Skydive
2. Auckland Sky Tower 3. Island-hop 4. Canyoning 5. Auckland Whale and Dolphin Safari 6. Kelly Tarlton’s Sea Life Aquarium 7.
Auckland Bridge Climb & Jump
8. Rangitoto Island 9.
Scenic flight
10. The Civic
10 Fishing spots 1.
Auckland Harbour
10 Beaches
10 Surf Spots
1.
1.
Long Bay
Piha
2. Mission Bay
2. Muriwai beach and Maori Bay
3. Kare Kare beach
3. Daniels Reef (south of Leigh)
4. Muriwai & Bethell’s Beach
4. Takapuna
5. Waiheke Island
5. Mangawhai Beach and Te Arai
6. Browns Bay
6. Manu Bay, Raglan
7.
7.
Home Bay on Motutapu Island
Bethells beach
8. Takapuna Beach
8. O’Neill’s Bay
9.
9.
Maraetai
10. Waitakere
Great Barrier Island
10. Long Bay
2. Hauraki Gulf 3. Waiheke Island
10 Family days out
4. Motuihe Channel 5. Cornwallis Wharf
1.
6. Campbells Bay
2. Rocket Ropes
7.
3. Rainbow’s End theme park
Devonport
Auckland Zoo
8. Birkenhead Point
4. Maritime Museum
9.
5. Eden Gardens
Charcoal Bay/Island Bay
6. Butterfly Creek
10. Lake Pupuke
7.
Stardome Observatory
8. Snow Planet 9.
MOTAT (Museum of Transport and Technology)
10. Kelly Tarlton’s Antarctic Encounter and Underwater World
10 Cool day trips 1.
The free things to do
Matakana
2. Waiwera hot pools
10 Bars
3. Devonport sea-side village
1.
4. Kawau Island
2. Fukuko
Sale St
5. Mount Eden and One Tree Hill
3. Ebisu
2. Wildlife encounter at Goat Island
6. Parnell village
4. Xuxu
3. Auckland Art Gallery
7.
5. Tyler Street Garage
4. Manukau Heads Lighthouse
8. The French Market La Cigale
6. La Zeppa Kitchen and Bar
5. The Domain, Auckland’s oldest park
9.
7.
6. Auckland harbour
10. Auckland Botanic Gardens
1.
7.
Climb Mount Eden
Rainforest of the Waitakere Ranges
8. Auckland beaches such as Mission Bay 9.
Rangitoto Mission Bay
Brew on the Quay
8. 1885 Britomart 9.
Northern Steamship Co
10. Rakinos
Auckland’s regular cultural events
10. Surf
10 Restaurants
10 Cafes
1.
1.
The Grill
2. Cafe Karadeniz
3. The French Café
3. Dizengoff
4. The Grove
4. Frasers Café & Espresso Bar
5. Cocoro
5. The Fridge
6. Antoine’s
6. Gala Café
7.
7.
Clooney
Jafa
8. Toto
8. The Little Grocer
9.
9.
Vinnies
10. Kazuya 32 | July/August 2013 www.canterburytoday.co.nz
Rebo
2. Roxy
Richmond Road Café
10. Verve Café
News | Destinations
Discovering Dubai
Dubai to-dos
By Corazon Miller
This middle-eastern city, which looms grandly out of the natural expanse of the Arabian Desert, is one of a kind, and it knows it. Dubai, the flashy, most populated of the seven United Arab Emirates, proudly boasts about having the biggest mall in the world, the tallest tower in the world, the world’s largest flower garden, the most expensive “seven star” hotel in the world and even the world’s largest ring; a whopping 64kg, 21 carat ring, studded with no less than 615 Swarovski stones.
Opulence is the name of the game With such a lengthy list of “accomplishments” you’d think Dubai would finally be willing to sit back, relax and bask in its luxurious surrounds. But alas, there is no rest for the wicked. The powers that be announced, late last year, it will be breaking the record of its colossal Dubai Mall to create an even bigger mall on the soon to be developed Mohammed Bin Rashid City. As well as the mall, it has been said that the new “city” will host a park 30 percent larger than that of London’s Hyde Park and more than 100 hotel facilities. While such opulence is not to everyone’s taste, Dubai is certainly worth a visit, as like it or not, there is no denying that much of the infrastructure of this former fishing village, turned city of fabricated modern wonders, is something of a modern miracle. One could be forgiven for thinking that the “little village that could” is not situated in
the middle of the Arabian desert, with its grandiose multi-lane motorways, man-made islands dotting the coast line, super sized malls and its huge skyscrapers that defy the very nature of gravity.
An epic enigma This discrepancy between Dubai’s traditional past and its modern visage paints a rather perplexing image of the city – nothing is what it seems. This juxtaposition between the traditions of yesterday and the changing tomorrow was made blindingly obvious during an encounter with a young Emirati creating henna art. When asked if she had any black henna, she responded with a “no, it’s not allowed - it’s not natural.” It was a short statement, which highlighted the fact that while the traditional culture obviously places an emphasis on a natural, more modest way of life, the Dubai of the future is far from rooted in nature. In fact, this city has made a name for itself building objects that appear to defy the very being of nature, with the vast desert land covered by fields, gardens and overtaken by modern architecture, the traditional souks turned into huge shopping centres, interior ski resorts and the luxurious hotels curiously shaped into mini-pyramids and large sail boats.
A melting pot of culture This proud city, both architecturally and demographically, is a melting pot of east meets west. It is home to an immense array of architecture; from the tallest building in the world,– including the king of them all – the Burj Khalifa that stands at an impressive 828 metres, to the mini Venice, mini Atlantis, the Egyptian pyramid shaped mall, to the more traditional, ancient middleeastern souks.
Demographically the cultural mix is just as apparent; from the second you step off the plane, and walk into the vast expanse that is Dubai airport, a mixture of language surrounds you and will continue to fill the air throughout your visit to this unique city. Although Arabic is the official language of Dubai, Persian, Malayalam, English, Hindi, Urdu, Bengali and Tagalog are also spoken. With a large expatriate community and its reputation for being one of the more liberal countries in the region, less than 20 percent of the population are actually Emirati nationals.
For the adventurous and less adventurous alike, there is something to be found in this city of wonders.
Shop till you drop In Dubai, shopping becomes an adventure akin to island hopping. Check out the Madinat Jumeirah hotel with its mini, imitation venus, the Walfi Mall with its Egyptian pyramid-styled design, visit the traditional souks of Dubai across its picturesque creek and explore the Middle East’s interpretation of the mythical long lost Greek isle at Atlantis, The Palms.
Thanks to this melting pot of culture, that at the surface at least, appears to mix together harmoniously, Dubai is often touted as a safe haven for tourists in the Middle East; a region that is more commonly associated with political and military tensions than a relaxing holiday.
Ride the desert
Like any tourist destination Dubai does have its own pitfalls and it doesn’t have the same historical allure as many of its neighbours. However, these facts aside, Dubai definitely has its perks and for those en route from all the way “down under” to the vaster European continent – this proud city is perfectly placed as a stopover destination, to break up that long-haul journey across the globe.
On arrival you can take a camel ride, satisfy your hunger with the enticing middle-eastern BBQ and be enthralled by the light-spinners and belly dancers that take centre stage.
For those in search of a bit of a thrill, Dubai’s many tourist operators offer an exciting, desert safari, which takes you on a bumpy four wheel ride, across the sand dunes, into the middle of the desert.
Cheap deeds While Dubai is not known for being cheap, there are some options for the budget conscious traveller. Learn about Dubai’s history to success at the Dubai Museum, take a ride on an Arbra (traditional boat) across the Dubai Creek or simply wander through the souks and enjoy the uniquely Middle Eastern atmosphere.
www.canterburytoday.co.nz July/August 2013 | 33
Focus | New Brighton Club
New Brighton’s club for the community Clubs, of the dancing, eating, socialising and tippling kind, have been a favourite pastime for many moons.
Loyalty plus
Clubs that bring together members from here, there and everywhere, represent both a nostalgic and contemporary addition to many neighbourhoods across Christchurch.
John Aldridge has been the president at New Brighton Club for the past six years and it is a commitment well earned. “You start off as a committee member and you are required to be in this role for three years before you can stand for a senior role like president, vicepresident or trustee,” John explains of the club’s tradition.
In New Brighton, a historic beachside settlement in Christchurch, the New Brighton Club has been happily playing this role since the Rock and Roll era of the 1950s.
It was ultimately the leadership of the club, as well as the loyal patrons, that kept the spirit of the establishment alive, even during the toughest times.
Serving up unpretentious hospitality to the New Brighton township and neighboring communities, the club is rock sold in its commitment to its loyal patrons and certainly wasn’t going to let a little thing like Mother Nature throwing a temper tantrum get in the way of that.
“The club has played a significant role in our community for so many years. In 1951, the space here was purchased, built on the site of the New Brighton tram terminal,” he says.
Want to join? Here’s how • Visit the club’s office or one of the bars • Fill out your membership details • Pay the membership fee
“At that time there was only one room and one bar and we have extended and modernised it progressively over the last 60 years.” Today the club has sprawling reach and has extensively diversified its offering. Its modern façade welcomes visitors into a two-story building that holds a pier view restaurant located upstairs looking over the beach, the JC Walsh Lounge the Tramshed Bar (the club’s main bar and where the bistro and gaming machines are hosted), the Leon Dixey Billiard Room, which includes four billiard and four pool tables, and the Pegasus function room. Each area boasts its own unique characteristics and in addition to these entertainment spaces, the club also offers a packed activity agenda including 16 sports sections. The club has four tables at the Marine Parade end of the Tramshed Lounge where members, including the club’s 8 ball section ladies and men’s teams can hone their skills.
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Wine tastings are also held at the New Brighton Club rooms on the first Tuesday of each month, except January, and the club’s fishing section enjoys both fresh and saltwater fishing excursions on a regular basis. Half day, day, and overnight trips to Kaikoura, Akaroa, Moeraki, Lake Coleridge and Lake Brunner are available to section members and a yearly competition is held with the Canterbury Clubs. A mid winter Brass Monkey completion is another yearly event with other Canterbury clubs and the Clubs New Zealand South Island Trout Competition is held yearly at various locations around the South Island in March of each year. There are 16 club sections in total and there are special member prices on offer too. “We really try and encourage the participation of younger members – we enjoy having people of all ages and from all walks of life.
“New members are always welcome to join us – and we have had a lot of those. We lost approximately 600 members after the earthquake, which was very sad for us, but we are extremely happy to say that we have recruited most of these members back and more.”
Activities available through the club • 8 Ball • Billiards and snooker • Cards • Darts • Fishing • Golf • Ladies indoor bowls • New Brighton wine club • Longboard surfing
Features of the New Brighton Club: • The Pier View Restaurant is located upstairs and overlooks the picturesque pier and beach. • The J C Walsh Lounge is located upstairs and is the main entertainment lounge for the club.
• Men’s indoor bowls • Quoits • Sunday cricket • Super sports • Table tennis • Travel • Wine club
• The Tramshed Bar is the Club’s main bar and where you’ll find the bistro and gaming machines • The Leon Dixey Billiard Room. • Pegasus Function Room
Both teams enter inter-club competitions and at the end of the season, a tournament is usually held at a local club, and South Island and national championships for both men and women are held annually. Every Thursday night a friendly but no doubt competitive inter-club euchre game is held and cribbage is played on Saturdays. This section of the club has gone on a number of competitive adventures playing in trophy games throughout the South Island.
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Iconic institutions where friends and family can gather to enjoy each other’s company play an integral role in our communities and have been in existence since ancient Greek times.
Focus | New Brighton Club
Benefits
Keep calm and carry on
• Access to all club facilities
The role the club plays in its community, and broader Christchurch for that matter, extends well beyond its entertainment elements. The business prides itself on having a strong philanthropic backbone too.
• Safe, amenable and modern environment and facilities • Access to all club activities and participation in sports tournaments
“We take our role in the community very seriously and are proud to donate to important organisations like the Westpac Helicopter Trust, Ronald McDonald House, Guide Dog Puppies and many more – we have done this for years,” John says.
• Reciprocal visiting rights to any other affiliated club in New Zealand
“We are very community orientated and are proud to be both the biggest licensed premises, as well as the second biggest employer in New Brighton.”
• 18 gaming machines
It seems the club’s employees feel equally as loyal given that they stuck by the establishment despite their own challenging personal circumstances. “We have very loyal staff,” he says.
• Billiard tables
• Chicken Mushroom Ragout
• Big screen TV
• Minted gourmet potatoes
• Junior members 16-17 years.
• Fresh steamed vegetables
“Many of our staff live in Bexley and their houses were written off, or they had ongoing problems with them. Despite these struggles, they still came to work every day and carried on with a smile on their face – we are very grateful for that.” It’s no real surprise the club’s employees enjoy coming to work with a range of different faces and activities at the establishment each day. The club also hosts special occasions including weddings and birthdays and other milestone functions. “Our function spaces when joined can accommodate up to 400 people and this area is often booked out well in advance because it such an excellent location for people to celebrate.” Not only is the club full of options on the function front, it is also an incredibly safe and robust environment following all the renovation and strengthening work that was undertaken during its closure. “In September we got shaken around quite a bit. The damage at this stage was very much cosmetic and after a bit of plastering we were ok to continue trading. “It was the February earthquake that got us – the damage at that stage was very much structural and forced us to close for three months.” The club certainly didn’t rest on its laurels at this time and was proactive in seeking out the right support and guidance to get the establishment back on its feet as quickly as possible. “We got hold of an engineer and got onto sorting out the situation right away. During the renovation period we were able to open the bar while the lounge was closed and then vice versa, so it was quite a lot of moving around,” John explains.
• Access to restaurant/bistro/bar facilities • Regular entertainment on Saturday night • First class restaurant food • Self service TAB machine • Pool tables
Following major structural work to stabilise the building, the club met 100 percent of the New Zealand Building Code. This work involved strengthening column beams and removing several vulnerable walls. “The club is top of the line now as far as the building code goes. We have a new roof and new tiles and the building has been painted right throughout. The experience itself has been a big learning curve for us all and it has been very well handled by the staff and management with no real hassles.”
A new milestone The club has enjoyed innumerable milestones in its long lifetime and there are most certainly more to come. From the prizes its section members collect at their yearly tournaments and competitions, to the support the club gives and gets in return, the establishment has well and truly earned itself a role as a community player. The reopening of the club is a significant milestone for its staff and patrons and one that will no doubt go down in history. The club’s management and staff are convinced it will continue to go from strength to strength and the focus now is to increase the establishment’s already excellent profile and reputation and to encourage new members of all ages to join and enjoy the benefits of its unique and diverse offerings. “What we really want people to know is how much we pride ourselves on what we do and what we offer,” John confirms. “We’re a safe establishment open for friends and families to come and enjoy themselves – whether they join in with our activities, or come to enjoy a beautiful meal at our first class restaurant.”
• Chef’s choice of soup with a freshly baked bread selection
Buffet Menu
Set Menu
Entree • Chef’s choice of soup served with fresh bread
• Roast rib of beef
Main course
• Leg of lamb with mint jelly
• Roast rib of beef with red wine jus and horseradish OR • Cajun chicken breast on a spiced tomato sauce
• Potato salad
OR • Baked dory topped with shrimps with a cheese and mango salad
• Coleslaw • Pasta salad • Salad greens
All mains are served with fresh seasonal vegetables or a fresh garden salad
• Tossed salad • Baby beetroot • Cold cuts consisting of ham, pastrami, silverside with a selection of dressings and condiments
Desserts • Chocolate mud cake with berries and cream
• Brandy snaps
OR • Pavlova with fresh fruit
• Fruited pavlova • Fresh salad of fruits
OR • Rum and raisin cheesecake.
• Chocolate cake • Individual mousse • Thickened cream • Tea or coffee.
These are sample menus. If you have any particular dish you would like, or any special needs you require, the team would be happy to discuss this with you.
New Brighton Club 202 Marine Parade New Brighton Christchurch T (03) 388 9416 E brightonoffice@ihug.co.nz www.newbrightonclub.co.nz — Advertising Feature
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www.canterburytoday.co.nz July/August 2013 | 35
Focus | New Zealand Contractors' Federation
Behind the companies rebuilding our city The New Zealand Contractors’ Federation is a great resource for all Canterbury contractors, including those working in large, medium sized and small businesses in engineering, construction and general contracting. The federation recognises the vital role these businesses play in the redevelopment of Christchurch. Federation members are engaged in providing a wide range of services in both the public and private sector. Membership is open to any contractor engaged in civil engineering construction and general contracting, including those servicing the rural economy. Associate membership is available to all businesses who service and supply products to the construction/contracting industry.
Quality must be maintained The old saying of ‘do it right and you only have to do it once’ is a vital ingredient when dealing with large scale projects such as those involved in Christchurch’s rebuild.
But a potential pitfall that turns this maxim on its head, and one the federation is endeavouring to address, is reduced margins for contractors that can, in the odd isolated instance, result in shortcuts and poor quality work. New Zealand Contractors’ Federation Canterbury branch chairman Kenny Corrigan is unequivocal when it comes to
maintaining standards and delivering quality workmanship.
guarantee quality work within the infrastructure industry.
He believes maintaining a high level of quality is critical in the rebuild of Christchurch’s infrastructure.
Malcolm Abernathy, who works in the Wellington head office, drives those quality standards and offers education and training, as well as technical support for federation members, Corrigan says.
“There’s always going to be the odd cowboy out there. We try to promote our image in being a member and try to give some guarantees for that work. Whenever we get an application for a new member that has some sort of baggage we’re not afraid to turn them away. We have a quality guarantee available.” But he does concede that low margins are a major concern for the contracting industry. “That’s usually a catalyst for some shortcuts. People start to cut a few corners to keep the cost down and maintain some sort of margin and that impacts on quality. However, he believes many disreputable contractors were discovered in the first six to 12 months after the earthquakes and were quickly sent packing.
NZCF guarantees quality The New Zealand Contractors’ Federation (NZCF) has processes in place to help
36 | July/August 2013 www.canterburytoday.co.nz
“We have different templates for contractors and SCIRT has issued a lot of guidelines and standards. I’m all for that and think it’s great,” he says. “There’s a cost in doing it, but I think they’ve got health and safety nailed. They’re trying to assist contractors to raise their standards in terms of quality. “We’re working closely with ECAN and we’re putting together a big group with SCIRT and ECAN and PMOs (project management offices) to bring them together in one workshop quarterly to address those issues.” The federation hopes to establish a framework or mandate to address quality issues. “ECAN is keen to assist the contractors and contractors have got health and safety up to a better standard than it was five years ago.”
When the going gets tough, Z gets going Z has a total commitment to providing excellent service to its customers wherever they are – it has a go anywhere, anytime fuel delivery business, along with a nationwide network of service stations and truck stops. Like many people in the contracting sector, Z is a Kiwi company and it knows what it takes to keep Kiwi businesses moving. In partnership with the New Zealand Contractors Federation (NZCF), Z delivers to contractors throughout New Zealand everything they need to fuel their businesses. That means a full range of refuelling solutions – direct machine refuelling with
its Mini-Tankers division, bulk supply, Z Card for truck stops and service stations nationwide, providing fuel wherever it is needed from Cape Reinga to Bluff. A growing part of the Z business is keeping customers such as trucking and earth moving companies, transport firms, construction companies, power generators, loggers and mining operators on the move. Z General Manager – Commercial, Lindis Jones says Z makes it a priority to give customers what they need, when they need it. “We share in the successes of many of New Zealand’s most innovative companies by providing vital services and business efficiency in out of the way places. “Key to what we do is ensuring that at places such as construction sites and other remote operations, there is as little dead time for the contractors as possible. We refuel straight into machinery, as well as into storage tanks.” What businesses are telling Z and MiniTankers, a division of Z Energy, is that delivery direct to the machinery virtually eliminates fuel theft from construction
sites, saves them valuable time (because the compliance requirements of bulk storage regulations are taken care of) and they like only paying for the fuel they use.
“We want to be leaders in our industry because we believe extraordinary leadership delivers extraordinary results, and we believe you don’t have to be a people leader to demonstrate leadership.
An important aspect to the Z way of doing business is putting effort into understanding its customers’ businesses. For example, Z, through Mini-Tankers, ensures that its modern, versatile tankers can negotiate demanding terrain in order to deliver the right quantities to the right location at the right time.
“We also think the only way to grow as a company is if people grow. Training and the chance to put new skills into action at work helps contribute to individual development and growth, which helps people to be extraordinary in their roles.
This focus on meeting the individual needs of its customers has produced steady growth for Z’s business, as well as increased productivity and efficiencies for its customers. “By partnering with our big customers or membership organisations such as the NZCF, we can offer more to contractors with things like a discount off national list price, easy card management with Z Card Online and helping businesses reward themselves with Fly Buys. “One of the things we also really enjoy about our relationship with NZCF is our involvement in the People Awards, both the Leader of Tomorrow award and the Trainee of the Year award.
“In partnership with the NZCF we want to support and celebrate extraordinary leadership in the civil construction sector plus show support for and celebrate those that take ownership of their development journey,” Lindis says
Z Energy PO Box 2091 Wellington 6140 New Zealand 0800 474 355 general@z.co.nz www.z.co.nz
Focus | New Zealand Contractors' Federation
Focusing on skills delivery The rebuild of Christchurch is a great opportunity to elevate the abilities of infrastructure contractors.
Temporary Traffic Management Helping to rebuild Christchurch Our team is proud to be supporting the New Zealand Contractors Federation rebuild, with 40 plus working all hours to keep traffic moving.
Corrigan says the huge projects going on in the region should result in a more skilled workforce completing more talented projects. “Health and safety is a great opportunity for contractors to create better behaviours and develop a better culture, but that adds another 10 to 15 percent of cost to the rebuild because of the effects it has on production and all the paperwork that goes with it,” he says. Corrigan firmly believes in the need to complete all projects to the highest possible standard. “I believe we should measure twice and cut once. I prefer they get it right the first time. I just have some concerns at this stage that there was lots of ideas that came through and lots of examples of where we could produce some innovative ideas. “That was great, but now there’s some realisation that there’s not going to be that money to spend. I’m not sure we will be future proofing the city going forward.”
NZ Contractors’ Federation members are: • Peer reviewed prior to acceptance
• Over 40 qualified STMS • VMS Boards • Attenuator Trucks • Comprehensive fleet of vehicles • Exceptional Service • Traffic Management Consultancy
• Competitively priced • Highly skilled
• Innovative
• Able to provide peace of mind with the Federation’s written Builtin Contractors’ Guarantee for loss of deposit, noncompletion and defects liability period.
While much of the specialist demolition machinery brought into Christchurch has now gone, there is still a lot of high tech drilling equipment in the city.
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38 | July/August 2013 www.canterburytoday.co.nz
Corrigan says progress on the rebuilt might be slow, but it is about where he expected it to be.
“We were excited last year when the blueprint came out and the transport plan came out in September. We got excited thinking there would be work happening in April 2013, but it’s now hard to see any of those anchor projects starting until June next year.”
• Ethical
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“With the delayed and protracted development of those anchor projects, I don’t think we’ll be in the peak of work until 2015.
• Experienced
187a Ohoka Road Kaiapoi
Rebuild starting to gear up
“Where we’re seeing some smart machines in town is around the drilling and trying to create those deep foundations and construction techniques,” Corrigan says. Alliances have been made between some local businesses and large international companies, which have brought specialist machinery into New Zealand.
Focus | New Zealand Contractors' Federation
Facing a unique and difficult situation NZCF southern regional manager, Ollie Turner says the earthquakes created a unique and difficult situation. “The earthquake happened after five years of a really tough economic period for contractors. There was little work and the margins were pretty low. People had some pretty stretched balance sheets and then the earthquake came along. It’s not easy to gear up. You can hire equipment but it’s getting access to the working capital and the staff that is required; people underestimated that,” he says. Many of the baby boomers who had worked on large New Zealand projects, such as the hydro dams, had retired, which also left a skills shortage. Young people with no experience require supervision and training and can be non-productive for a year or two, Turner says. “The other challenge I’m seeing is for outof-towners to come here there are huge establishment costs. In the next year or two hopefully there will be decent work packages that can justify them coming here and making a project. Most guys that are here are toughing it out.” However, Turner says things are improving for contractors, who may have had unrealistic expectations of making a lot of money quickly after the quakes.
One issue that has arisen is many contractors in Christchurch are struggling as projects to repair damaged infrastructure are costed lower and lower, according to the New Zealand Contractors’ Federation. Federation Canterbury branch chairman Kenny Corrigan says civil engineering, construction and general contractors are finding it increasingly difficult to make money, due to reduced target outcome costs put forward by the Stronger Christchurch Infrastructure Rebuild Team (SCIRT). SCIRT is responsible for rebuilding horizontal infrastructure in Christchurch, including roads and fresh water, wastewater and storm water networks. Its delivery teams take care of the day to day delivery of works and involve City Care, Downer, Fletcher Construction, Fulton Hogan and McConnell Dowell. Corrigan says SCIRT’s packages of work are handed to these delivery teams, which employ subcontractors directly to do the work. Each package of work is put out with a targeted outcome cost (TOC). “The problem we’re having is for a lot of those contractors, the TOCs aren’t high enough,” he says. “The delivery teams are struggling to bring that work into budget, as the contractors can’t get anywhere close to those figures. The general consensus is that most contractors aren’t making money and business is all about making money.”
“
People had some pretty stretched balance sheets and then the earthquake came along. It’s not easy to gear up. You can hire equipment but it’s getting access to the working capital and the staff that is required; people underestimated that. - NZCF SOUTHERN REGIONAL MANAGER, OLLIE TURNER
Corrigan believes costs have been cut for a number of reasons, including a desire to keep rebuild costs to a minimum. He fears the result of cost cutting could be a lack of contractors willing to undertake the rebuild work. “Up until now they haven’t struggled to find contractors and work probably peaked around February/March of this year. The demand has eased off a bit since, which is a combination of coming into winter and drop off of production rates,” he says. The Contractors’ Federation is aware of the problem and is working to communicate with the delivery managers at SCIRT in order to find some common ground. The New Zealand Contractors’ Federation (NZCF) says contractors who have come to 40 | July/August 2013 www.canterburytoday.co.nz
”
Christchurch to help with the rebuild are finding it a touch environment also. Corrigan says out of town contractors have made a significant commitment and investment in setting up operations in Christchurch. “They’re struggling to see a way forward that will actually make money in the long term. I’ve met with a couple of contractors from Wellington and the Waikato who are going through that process,” he says. “The risk is that they will leave and I think that could still happen yet. That’s going to be the opening statement when we do get to sit down and have those discussions with SCIRT. They need to do something with those TOCs or be prepared to lose those contractors, which will push out the end date of getting the rebuild finished.”
www.canterburytoday.co.nz July/August 2013 | 41
Focus | New Zealand Contractors' Federation
New Zealand Contractors’ Federation members are involved in: Transport - constructing and maintaining the roads, bridges, railways, airports and ports needed for New Zealand’s modern transport networks Energy - constructing and maintaining the dams, power stations, oil and gas installations, pipelines, transmission lines and storage and distribution facilities needed to produce and distribute energy to industry and homes Communications - construction and maintaining facilities and the modern telecommunications networks needed for business Public health - constructing and maintaining the dams, reservoirs, water treatment plants, water pipelines, sewers and sewage treatment and disposal plants needed to maintain the public health system that serves all New Zealand
Farming and forestry - developing, servicing and harvesting the farms and forests that produce the country’s major exports Industry and commerce – construction, factories and process plants needed to process raw materials into products for export and domestic consumption Sport and recreation - construction, developing and maintaining the sport and recreation facilities and the parks and reserves needed to fulfil an increasing demand for leisure pursuits Civil defence - constructing and maintaining the defences needed to prevent natural disasters, and needed for civil defence emergency response and disaster recovery. National defence - constructing the facilities needed for New Zealand’s national defence.
42 | July/August 2013 www.canterburytoday.co.nz
Focus | New Zealand Contractors' Federation the best discount rates with many suppliers, as well as a fuel scheme with Z Energy.
NZ Contractors’ Federation offers:
Contractors are encouraged to upskill through the industry training organisation for the infrastructure industries, InfraTrain New Zealand.
• Central and local government representation • Branch meetings to meet and network with fellow contractors
InfraTrain develops, facilitates and manages unit standards and national qualifications designed to meet specific industry needs, from introductory through to advanced supervisors, forepersons and civil engineering levels.
• Annual conference to hear about and discuss issues • Hirepool construction awards, which recognise excellence in the industry • Z Energy people awards for outstanding trainees and apprentices • National excavator competition, held at regional fieldays • Contractor magazine, which offers relevant, informative news, views and features • Technical support from a registered civil engineer • Education and training through InfraTrain NZ, its industry ITO • A comprehensive website at www.nzcontractors.co.nz • Contractors Torque newsletters • Booklets and publications • A comprehensive annual report.
The benefits of membership
The federation maintains close links with central and local government and with all The New Zealand Contractors’ Federation relevant industry organisations, including offers huge benefits to Canterbury contractors. SCIRT and CERA. The federation has about 140 members in total in Christchurch, which branch chairman Kenny Corrigan says is double its pre-earthquake numbers. Its main role is to ensure the voices and views of members and the industry are heard when and where it counts.
The Contractors’ Federation issues members with a handbook that contains information on how to get the most out of their membership, including money saving benefits. It offers contractors discount purchasing through GSB, which has negotiated some of
Industry qualifications are available in the following sectors: civil construction, pavement surfacing, road marking, rural contracting, agrichemical application, demolition, utilities, bulk earthmoving, horizontal directional drilling, civil engineering, asset management, adult education and training, property management, surveying, design, architecture, quantity surveying, health safety and environment and business administration.
New Zealand Contractors’ Federation PO Box 36322 Merivale Christchurch T (03) 366 5160 E canterburychair@nzcontractors.co.nz www.nzcontractors.co.nz — Advertising Feature
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www.canterburytoday.co.nz July/August 2013 | 43
Focus | Porters Ski Area
It’s time to
hit the slopes
As the mercury in the thermometer plummets with winter’s arrival, don’t get down, get up – get up Porters Ski Area and experience the diverse range of family-focused ski and snowboard terrain situated just an hour’s drive from Christchurch. Located at the eastern end of the Craigieburn Range, the views are as breath-taking as the activities. With an easy access road the slopes provide a perfect platform to learn the fine arts of snowboarding and skiing. The Canterbury landscape affords us fantastic places of astounding beauty in which we are free to divulge in a range of leisure activities and when the slopes open this June, there will most certainly be plenty of people taking advantage of our colder climates positive by-product.
Snow is obviously the key ingredient for a good ski season yet Porters have invested in machines capable of making the very stuff – snow-making machines! That alleviates a certain pressure from Mother Nature to produce on cue.
Learn to ski or snowboard Porters is the ideal place for any beginner, no matter their age to start a life-long love affair with an exhilarating snow sport. A unique mix of balance, co-ordination, flexibility and athleticism, both skiing and snowboarding challenges the participant to push limits of speed and experimentation once the basics are grasped. The world class snow-sports school at Porters has helped many people learn the fundamentals and evolve into passionate mountain-goers during the years. The beginner slope with magic carpet (a term describing the low gradient ascending lift) is the ideal terrain for learners to find their feet and master those essential manoeuvres before they graduate up-slope.
Personalised service, small and thoughtful luxuries and genuine family hospitality are all hallmarks of the Copthorne Hotel Commodore, Christchurch Airport For convenient accommodation near Christchurch International Airport and Canterbury’s Porters Ski area. Contact us today:
03 358 8129 commodore.net.nz
The fully equipped rental shop allows for beginners to hire ski and snowboard equipment as opposed to making a rather pricey investment for equipment. The Porters website www.skiporters.co.nz outlines the wide range of products and pricing on offer to the customer. Passes on offer range from generic lift passes to season passes, rental packages (equipment), group booking and snow-sport school rates. Children under the age of seven even get the opportunity to start young and ski free.
While the two longest runs at Porters, Big Mama and Bluff Face may seem daunting to any beginner, the snow school and it’s internationally qualified instructors are on hand to help enthusiasts progress at a pace comfortable to them. The on-site workshop keeps all rental equipment running at peak performance and they can also service customers gear.
Ski Area Statistics • Terrain – 30 percent beginner, 30 percent intermediate, 40 percent advanced • Ideal for beginner to advanced • Tows – 3 T-bars, 1 platter (intermediate) and ski-mat magic carpet • Elevation – 1980m • Skiable terrain – 290ha • Vertical drop – 620m • Terrain Park – Professionally designed and continually developed with tables, rails and boxes • Grooming – all main runs are groomed overnight.
Facilities • Ski hire – the latest equipment is available on the mountain • Extensive snowmaking area • Snow Sports School – professional instruction for groups or individuals • Modern café and bar with seating for up to 120 • Complimentary shuttle service from chain fitting area (bookings essential).
Skiing is not solely reserved for the young, Porters’ masters programme offers the older generation to tick off another extreme activity from the bucket list. Combined with a free après ski coffee or mulled wine and certificate of achievement; it’s the ideal way to experience the thrill of gliding on the white stuff with well known local skier and host John Dunne on hand every step or slide of the way. Weather permitting the 2013 season will commence at 9am Friday, June 21. Lifts operate from 9am to 4pm daily and to find out how the conditions are, go to www.skiporters.co.nz and check the daily webcam, info and live feeds.
SKI BUS HIRE
HAWARDEN GARAGE & TRANSPORT CO LTD
03 327 7829 FROM 22 UP TO 53 seat vehicles 44 | July/August 2013 www.canterburytoday.co.nz
hawarden.coachline@xtra.co.nz
Focus | Porters Ski Area
Alpine Lodge facilities • Guest room and dining room • Games room with table tennis, table soccer, games, book, DVD’s • Drying room • Laundry including washing machine and dryer • Bunk rooms • Shared bathroom facilities • Canteen
Picture perfect
Expansion plans
The beautiful scenery and views from the top of Porters must be one of the most intense motivators for those starting at the bottom of the mountain. That same scenery and experience is so accessible for Christchurch residents, only one hour’s drive from Christchurch and ideal for those surfers who would like to transfer seasonal boards.
Porters’ plan to continue improvements to its existing infrastructure. Additionally, proposed expansion plans for the ski area into Crystal Once fully developed, Porters and Valley and creation of an alpine village at its base have recently been given the green light. Crystal Valley has the potential to create approximately 1,000 full time jobs for This means a new, family friendly ski area Canterbury and attract up to 300,000 will be constructed adjacent to the existing skiers per year. Up to half of the skiers are ski area. It is to include more snowmaking expected to travel from Australia, boosting systems, three chairlifts, New Zealand’s first international travel to Canterbury and ski area gondola lift and an expansive day domestic travel is also predicted to increase lodge facility. by 19 percent.
Big Mama offers one of the Southern Hemisphere’s longest lift access runs while Bluff Face, situated opposite, offers an even steeper gradient ideal for the experienced snow fiend. Porters also offers the budding Shaun White’s of Canterbury, Community Park – a skate-inspired set-up ideal for beginner to intermediate terrain park riders to practice their flair on the snow.
A small hot pools complex and village apartments are also noteworthy additions to an already sterling ski area. As part of the deal, which will see Porters expand into Crystal Valley and construct a village with accommodation and additional infrastructure, Porters is working alongside the Department
of Conservation to help restore two indigenous forest conservation sites at Lords Bush near Springfield and Steep Head Gully on Banks Peninsular.
• Outdoor hot baths • Licenced for BYO members • Excellent heating • Ski tuning room with bench and vice. Porters Ski Area PO Box 15 Springfield, T (03) 318 4002 E info@skiporters.co.nz www.skiporters.co.nz — Advertising Feature
The future of Porters is important for the economy of Canterbury yet, at a base level we as Cantabrians must look at things plain and simple – we will be lucky enough to have world class snow-sports facilities just one hour’s drive from the hustle and bustle of Christchurch.
Accommodation Accommodation is plentiful around Christchurch and the mountain itself, from the luxurious Terrace Downs for the more discerning visitor, to the Alpine Lodge which offers proximity and rustic comfort in equal measures. The Alpine Lodge is situated at the foot of the mountain - the perfect place to stop and rest after a testing day on the slopes. The beautiful backdrop of snow capped mountains, coupled with the capacity to house up to 42 guests, makes the lodge a superb communal stop over to complete the full day experience. Bed and breakfast is on offer, as is dinner, and the roaring log burner is a welcome sight for all those frosty toes.
NZ Agents for
Ski Lifts Snow Groomers Ski Conveyors www.lytteng.co.nz
Snow Making www.canterburytoday.co.nz July/August 2013 | 45
Focus | Barron Surfboards
Shaping up to a global market Paul Barron may be the last of a dying breed of surfboard shapers, but that hasn’t stopped him from riding the wave of the technological advancements. The Barron-Flextm could well be the most important innovation in surfboard technology since they changed from plywood to fibreglass in the late 1950s.
The last of a dying breed Hand shaping surfboards was a skill Paul taught himself from the age of 15 and he founded a strong business before the 2011 earthquake shook up his company. A surfer from the age of 13, Paul has a certain harmony with a surfboard and this has led to a revolutionary design that could change the surfboard manufacturing industry and boost the inventor's business once again. Now located in Bower Avenue, the proximity to the red zone is constant reminder of how the business suffered at the hands of the earthquakes, yet Paul has trumped that disaster with success.
Kiwi ingenuity at its finest Paul’s spark of Kiwi ingenuity came when he was deciphering the problems of epoxy resin boards - problems the surfing world acknowledges; they tend to bounce or ‘chatter’ across a wave rather than gliding smoothly.
While the epoxy boards require more glass, they then become more rigid, leaving no room for essential flex. Flex is a vital component of modern day surfing as it provides drive and momentum through manoeuvres – the board is supposed to be an extension of the surfer's body. Paul invented and patented Barron-Flextm technology which allows the surfer to customise flex to suit their own requirements. Produced in ‘blanks’ (a term referring to the block shape a board arrives in, unshaped), the Barron-Flextm can be customised to suit weight or performance needs. The difference in design will give the surfer a more responsive board, enable quicker turns, a faster ride, feel more free flowing and enhance the overall experience of using the board.
(Paul had to let his four staff go at a point where he was making 20 boards a week), to re-gather and continue to fight through the adversity is testament to a hardworking individual.
Paul has patented the design and the construction method of the Barron-Flextm. The design will soon be available for a select group of distributors and shapers worldwide with interest coming from far-afield.
The main selling point of Barron-Flextm is the unique ability to fix a common design flaw while still being a product that can be manufactured in bulk.
The exportability of his design is not only a reflection of Kiwi ingenuity, but also the strength of character of its inventor. To lose a family home and almost his entire business
The surfing world often feels a little detached from New Zealand, yet Paul’s discovery and design could turn world wide attention from hot-spots like Hawaii and Australia.
Paul admits that hand shaping is a dying art and he is one of only three practising hand-shapers operating in the South Island, therefore he knew he had to advance his business and stay in touch with technology if he was to continue making the objects he takes pride in riding and supplying.
Made in Christchurch Overseas interest could generate enough business for Paul to set up an export company of Christchurch-made polystyrene BarronFlextm blanks, or even licence the design to other manufacturers. Interest will most certainly come from the world of competitive surfing where board response is vital for point scoring and performance. Yet the market for recreational boards worldwide, a market worth approximately US$1.2 billion per year, will certainly be tantalised by the Barron-Flextm technology. The rise from the rubble of Barron Surfboards is a remarkable story of tenacity in the face of adversity. As the company continues to ride a wave of interest, we’ll keep an eye out for the Barron-Flextm trademark as the future ‘shapes-up’ nicely for one of Christchurch own inventors.
COMPASS SHIPPING FOR ALL YOUR INTERNATIONAL FREIGHTING REQUIREMENTS 114 Sawyers Arms Road | PO Box 5343, Christchurch Phone 03-366 7180 | Fax 03-366 8868 | www.compass-shipping.co.nz
Barron Surfboards Unit 1 18 Bower Avenue Christchurch T (03) 981 2268 E info@barronsurfboards.co.nz www.barronsurfboards.co.nz — Advertising Feature
46 | July/August 2013 www.canterburytoday.co.nz
Auckland:
63 Hunua Rd, Papakura Telephone (09)295 2200
Christchurch:
1 McAlpine Str, Sockburn Telephone (03)348 4927
RR Focus | Bike Barn
Cycling to success The Bike Barn has been proudly supplying New Zealanders with top quality bikes at affordable prices for 20 years. As the largest bike and accessory retailer in the country, the double decade milestone is another string to the growing company’s bow. Christchurch is braced for a potential $70 million development of cycleway networks within the next five years, so it’s comfortable to know Bike Barn is available for all new two wheeled commuters have a cost effective, fully equipped store to purchase their suitable form of transport. Bike Barn is the re-branded version of the previously named Cycle Warehouse, located at 245 Moorhouse Avenue in Sydenham. The newly rebranded store still supplies the wide range of bikes, clothing, accessories and the fully functional workshop.
The place to buy and service your ride The competitive prices and large brand selection at Bike Barn is not the only draw card for those searching for a new bicycle. The highly skilled personnel cater to all age groups while still able to offer sound, knowledgeable advice to ensure the process of choosing a bike is a smooth ride. The fully equipped workshop offers customers the ability to service their purchase and keep their investment running at peak performance.
More than just bikes
Bike Barn bikes
• Casual clothing • Cycle clothing • Shoes • Fitness equipment • Accessories and components • Scooters • And plenty of bikes!
One stop online shop The Bike Barn website (www.bikebarn.co.nz) offers a plethora of biking paraphernalia to tantalise all two wheeled enthusiasts and bargain hunters alike. From Altura to Zapp, the easy to navigate site lists many of the top bike brands at competitive prices, especially in the exclusive web only specials sections. A full Bike Barn warranty offers the customer a sense of security with their purchase. The enthusiastic staff at the Bike Barn can offer safety checks on all bikes including children’s bikes. Soon Cantabrians will have more than just the Moorhouse Bike Barn to choose from when selecting their desired two-wheeler, because as the Bike Barn expands, the second Christchurch store is due to open in August located in Hornby.
Corporate purchases For the environmentally conscious business owners of Canterbury, why not enquire about Bike Barn’s extremely attractive quotes for supplying bulk orders or maintaining an already established fleet of bikes? The initial outlay may just pay for itself through productivity associated with the more active work-force.
The best deals on two wheels The company slogan states ‘the best deals on two wheels’ and with that attitude it’s easy to see why customers would choose the Bike Barn to get active and adventurous whilst watching those all important budgets.
• City bikes
• Road bikes
• Folding bikes
• Kids bikes
• Time trial bikes
• BMX
• Women’s bikes.
• Cruiser bikes
The humble bike can provide its owner with the ability to adventure, stay fit, save fuel money and reduce environmentally harming emissions and now with the Bike Barn situated locally, there’s no excuse not to get on two wheels.
The wealth of bicycle education on offer via the company website prepares any prospective buyer with the background information needed before taking the plunge and selecting the type/brand of bike best suited to their needs. Christchurch is a compact city, ideal for bike travel and on the outskirts, well, we have some of the country’s most beautiful cycle tracks in the Port Hills - so why not head down to Bike Barn and pick up a cost effective mode of exploration.
30 YEARS OF RIDING 3 YEARS OF DESIGN 1 HELMET OF CHOICE
• Mountain bikes
Bike Barn 245 Moorhouse Avenue Sydenham Christchurch T (03) 379 8500 www.bikebarn.co.nz — Advertising Feature
BLUE
SHARK LTD alastair@mountainbikes.co.nz www.mountainbikes.co.nz Fax: 0800 115 358
www.canterburytoday.co.nz July/August 2013 | 47
Focus | Bluebird Foods
Bluebird celebrates 60 years It’s safe to say that Kiwis can’t get enough of New Zealand’s favourite snack food - Bluebird. The iconic brand celebrates its 60th anniversary this year, keeping us in supply of tasty treats, especially chippies, for as long as Kiwis can remember. Bluebird opened its doors in 1953, just a few years after young entrepreneur Les Saussey started selling popcorn and then potato chips at the Western Springs Speedway in Auckland. Saussey started out small, but the popularity of his Bluebird chips quickly flourished and an expansion in flavours such as ready salted, salt and vinegar, and chicken became too much of a temptation, selling at just nine pence a packet. Today Bluebird is one of New Zealand’s largest snack food manufacturers with Kiwi favourites including Bluebird Potato Chips, Doritos Corn Chips, Grain Waves, Twisties, Rashuns, Burger Rings and Cheezels. To celebrate its 60th anniversary, group brand manager, Jodene Nigro says Bluebird is rolling out a range of activities. “An exciting consumer promotion that we are running will give families a chance to win a great Kiwi escape to go and see a beautiful chip of New Zealand. A range of specially marked Bluebird packs will carry the promotion throughout our anniversary over June and July in stores across New Zealand.” Bluebird is also giving consumers the opportunity to relive 60 years of Kiwi history via a ‘Favourite Kiwi Moments’ celebration, running for 60 days and hosted on the new Bluebird Facebook page. “This is a great opportunity for families to share their favourite memories and win lots of prizes. Over the years, beside
outstanding quality and great tasting snacks, Bluebird and its penguins have won the heart of Kiwi families; it is a truly iconic Kiwi brand,” Nigro says. Nigro further explains that the brand has become a slice of Kiwi life. “We all share memories of family and friends, summer BBQs on the beach sharing Bluebird chips or playing with Cheezels rings on top of our fingers. “Bluebird feels privileged that 60 years on it continues to be one of New Zealand’s favourite snack brands. “Our great taste comes first from our commitment to great quality ingredients such as potatoes and corn that is 100 percent New Zealand grown, and are then turned into a delicious range of snacks, manufactured right here at our plant in Auckland,” he says. In 2010, Bluebird won the sought after Westpac Manukau Business Excellence ‘Business of the Year Supreme Award’, along with the Brookfield Lawyers Employer of Choice Award and the EMA Excellence in Manufacturing Award. The business supports building stronger links between employees, charities and the community with its Helping Hands Program. This includes an ongoing commitment to the Salvation Army through product donations, internal fundraising events and employee volunteering time to support Salvation Army initiatives. All funds raised by Bluebird employees are matched dollar for dollar by the PepsiCo foundation.
48 | July/August 2013 www.canterburytoday.co.nz
“
We all share memories of family and friends, summer BBQs on the beach sharing Bluebird chips or playing with Cheezels rings on top of our fingers. - GROUP BRAND MANAGER, JODENE NIGRO
After celebrating Bluebird’s anniversary Nigro explains that the business will continue to create new products and flavours. “Making the best tasting chips remains at the heart of everything Bluebird does - we will continue making great tasting chips well into the future.”
”
Focus | Bluebird Foods
Kiwi favourites
Did you know? • Did you know that the penguins only appeared in the early 90s? So... why penguins? • Adelie penguins are a New Zealand native bird which is recognised as an animal species that demonstrates highly social, fun, sharing behaviours. What could be better than penguins to represent fun and celebrations with family and friends? • It takes exactly 20 minutes to turn a potato into potato chips
“
Our great taste comes first from our commitment to great quality ingredients, such as potatoes and corn that is 100 percent New Zealand grown, and are then turned into a delicious range of snacks. - BLUEBIRD FOODS, GROUP BRAND MANAGER, JODENE NIGRO
• The potatoes Bluebird uses are grown all across New Zealand in areas such as Pukekohe, Waikato and Hawke’s Bay • Bluebird makes more than 100 products in various flavours and types – looking at new ideas every day
As part of the 60th anniversary celebrations, Bluebird will also be bringing back old Kiwi favourites and introducing some Bluebird classic products from its rich past. This includes Bluebird Discos (in stores now) and Grain Waves Pipes (in stores from August).
” Launching a success Success also comes from Bluebird’s great tasting, well loved flavours and regular flavour innovations that help keep the Bluebird party going!
• Bluebird also manufactures other great snacks such as Le Snak, a lunch favourite, Flemings Muesli bars, another Kiwi classic, as well as Quaker muesli bars, made from the world’s number one brand in oats.
Bluebird has launched: • Cheesymite, in 2009 (chosen by the nation via The Rock radio station’s ‘The Nation’s Chip’ promotion). • The ‘Kiwi As’ flavour range in 2009 and 2011: Kiwi Dip, Wattie’s Tomato Sauce & Mince Pie and Mainland Cheese, Hellers Ham and Sour Cream with a dash of Kaitaia Fire.
Do us a flavour In 2010 Bluebird held its “Do us a flavour” competition, where entrants were tasked with creating a new taste for the traditional potato chip. The four final flavours picked by the judges are Cheesy Garlic Bread, Butter Chippin’, Paua Fritters with Lemon Wedges and Sunday Roast. The winning entry was Sunday Roast (the crispy bits in the bottom of the pan) from David of New Plymouth and this flavour has since remained on supermarket shelves.
Bluebird Foods Ltd 124 Wiri Station Road Manukau City Auckland T (09) 262 8800 Consumer Enquiries 0800 730 123 (10am to 7pm Mon - Fri) — Advertising Feature
CONGRATULATIONS TO BLUEBIRD FOODS ON THEIR 60 YEAR ANNIVERSARY It is with pleasure that New Zealand Starch continues to supply Bluebird Foods with glucose and starch products proudly manufactured in New Zealand. We thank Bluebird Foods for their ongoing support and we look forward to servicing their future needs for many years to come.
NZ Starch Limited | Ph: 09 634 2119 | www.nzstarch.co.nz
www.canterburytoday.co.nz July/August 2013 | 49
Focus | Bread of Life
Hospitality | Wigram Manor
Delivering community support Christian based not for profit organisation Bread of Life, established 23 years ago in Blenheim, takes its vision statement very seriously - “to make Jesus visible in our community, through actions of love, concern and support”. That vision statement is testimony to the work the team at Bread of Life undertake on a daily basis; providing food parcels, counselling, employment focus, strengthening families, Out of School Care And Recreation (OSCAR) programmes, advocacy support, life skills courses, craft therapy, a mid-week Christian service, frozen meals for families in crisis and its shop Sheets ‘n’ Things, selling good secondhand linen. Well respected in the community for the work this organisation does collaborating with all the other social service agencies in Blenheim, clients have come to trust and respect the care they receive from the centre’s staff. Due to the number of lowly resourced single teen parents continuing to arrive at the centre, staff became concerned with the high rate of pregnancy in Marlborough.
Laser Electrical Blenheim Ph 03 578 7607
• Lighting • Residential & Commercial • Security Systems • New Houses, Alterations & Repairs • Heat Pumps, Air Conditioning
Proud to be associated with Bread of Life
Contemporary taste
with historical touch
In a commercial world, it’s a dog eat dog mentality most of the time. And how can it not be? With recessionary waves sweeping the globe for the better part of the last five years, it’s been a survival of the fittest backdrop playing out behind most industries across the world, and New Zealand has been no exception to that rule.
So, eight months ago, Bread of Life manager Brian Gull and team leader, Annie Bately stepped out to share their vision with many groups and agencies in Blenheim, to have a custom-made facility built in the town that they wished to call Hope House. A new facility is in the pipeline, but in the meantime an interim property has been offered to Bread of Life and the doors are open for pregnant teens in Blenheim. Through education, love and support, the teen and her child will experience an environment that is stable and functional. Training offered will provide a much higher chance of the baby staying with its mum long term, because of the skills taught to the young parent. Hope House staff will also encourage young parents to complete their schooling with the support of a hand chosen team of people. It is recognised that young women who continue with their pregnancy seldom get back into their studies. Early parenthood can have far reaching physical, social and emotional consequences for both the teenage parents and their children. Teenage mothers are more likely than older mothers to live in socio-economic deprivation, depend on a benefit and have low levels of education and literacy. They are less likely also to be surrounded by supportive social networks.
With all that in mind, it would be fair to say commercial organisations with a philanthropic backbone are as rare as hen’s teeth. This fact in itself is what makes Wigram Manor and Taste Prenzel just that little bit more special.
“We have had all sorts staying here – the first call made after the earthquakes was to the Christchurch City Council – I told them to send me Search and Rescue teams, police and City Care and we had 100 plus guys from all over the world for over eight weeks.
La Famia
“We have also housed Meridian Energy, New Zealand Housing Insurance, the Inland Revenue Department and even the New Zealand Defence Force and Air Force. We are also being approached by many of the major infrastructural companies to host their contractors for the rebuild.”
Wigram Manor and Taste Prenzel is quite the mouthful to say; it’s a large title for a big business that has great potential – potential that it is realising every year. The business includes the Prenzel restaurant, café and boutique bar, hall of residence accommodation for the general public with a special targeting rebuild contractors and function groups alike (Wigram Manor), function space as well as areas committed to a charitable radio station. Owner and operator Harmon Wilfred says he and his wife threw themselves into everything the premises offered in July 2009. “When we took it on we made it our headquarters for La Famia – a charity group that supports various schemes and projects for at risk and vulnerable community groups like the mental health community and even the prison populations. “We have Radio La Famia radio on site, which is broadcast out to a five kilometer radius as well as globally on the internet and we also host the La Famia creative arts initiative for arts and crafts workshops.”
Parenting before the age of 18 years is associated with the greatest risk of poor outcomes for children.
— Advertising Feature
Proud to support Bre ad of Life Commercial and domestic cleaning services. Including steam-cleaning with the Osprey Deep-Clean Steam System which dissolves grease, kills bacteria in a flash and sanitises every surface it touches, even in cracks and hard-to-reach places.
Roger Nicholls P: 03 573 8294 M: 027 578 1163 E: info@steamcleanz.co.nz
DOMESTIC | EDUCATION | HEALTHCARE | MANUFACTURING | OFFICES | REAL ESTATE | RETAIL
50 | July/August 2013 www.canterburytoday.co.nz
“The people that come through our doors we treat like family,” Wilfred says. “We really look after our guests and in this environment everyone gets to know each other, which creates a great sense of camaraderie.”
Services Private Functions Corporate functions, social events and weddings with gourmet catering capacity from small gatherings to grand formal receptions. Ball Room The largest function room caters for up to 100 guests. The flooring is ‘spring loaded’ for dancing and has direct access to the scullery and main kitchen; perfect for a fine dining experience. Board Room This room provides a regal ambience to any conference or intimate dining experience. Ideal for anything from ‘offsite’ business meetings, conferences and seminars, through to family functions and meals.
As Christians, the Bread of Life team believe it has a responsibility to provide this new service as an integral part of the work of their organisation in Blenheim. Bread of Life T (03) 578 1356 E brian@breadoflife.org.nz E annie@breadoflife.org.nz
The manor’s barrack style accommodation is ideal for hosting large groups like contractors, education and training conferences, weddings and receptions too.
Pretty tough It’s a packed arts, culinary and hospitality agenda at Wigram Manor, but the sprawling site is always up for the challenge. It was designed in the 1930s specifically to house and protect the NZ Air Force pilots/officers during World War II. “It is one of the very few historic buildings left in greater Christchurch. Doubling as a bomb shelter during World War II, it was literally designed as an above ground bunker – made to survive a direct hit from a 500 pound bomb,” Wilfred explains. But its steely demeanor is certainly belied by its good looks and art deco charm. In short Wigram Manor is a pretty tough cookie – in every sense of the expression. This combination has proved to be winning commercial formula particularly following the earthquakes.
NZ Royal Air Force Chapel Up to 80 people for weddings, christenings, and all types of religious gatherings and training groups. Taste Prenzel The very first Prenzel restaurant, café and has a menu that is designed to provide a tantalising taste experience, incorporating a wide range of Prenzel products that can also be purchased onsite for culinary creations. Wigram Manor & Taste Prenzel 14 Henry Wigram Drive Hornby Christchurch 8042 T (03) 961 3867 E bookings@wigrammanor.co.nz www.wigrammanor.com www.tasteprenzel.co.nz — Advertising Feature
Hospitality | Reality Bites
Get a taste of Reality Situated in Bishopdale, Reality Bites Café is a friendly café offering freshly baked food, exceptional coffee, professional catering, internet access and even barista training.
Open seven days a week it has a great reputation for its coffee and delicious homemade food.
at Sawyers Arms Road, Logistics Drive and around Sir William Pickering Drive.
Now with a Reality Bites Café also in Rangiora, the company’s come a long way from when owner Elisa Leach took over the business seven years ago, when it was a small hole in the wall located in Bishopdale. After two years an opportunity arose, giving Elisa the chance to take over the next door premises, and created a sunny courtyard giving customers the option of alfresco dining. Right from the start Elisa wanted the café to produce homemade food. “Everything is made onsite, apart from the well known and tasty Hillyers Pies. Our chocka block brownie and self saucing sausage rolls are a hit with our customers. Our toasties are pretty amazing too, they are not your ordinary toasties, but have a couple of secret ingredients, including our homemade aioli.”
“
In May, an old brick garage next to the Bishopdale cafe became available, which they converted into a function centre (FunctionALL). This has given Elisa the opportunity to host corporate and private functions.
Testimonials
“It will comfortably hold up to 50 seated people and more standing, depending on the type of event. We are conveniently located just off Sawyers Arms Road, half way between the airport ring road and Northlands Mall.”
“Thank you so much for catering our meeting. The workshop participants all enjoyed the food. Also from an organisational perspective you were professional, easy to work with, everything was delivered on time and it was such a relief for me. Thanks again and we would love to recommend your service to others in Christchurch.”
The room has a projector and speakers available for connection to a laptop, a toilet, small kitchen and outdoor deck leading on to a garden area with tables, raised herb beds, grass and a double set of bi-fold doors linking the kitchen area to the outside.
– Melissa Powell
Reality Bites also provides a ‘lunch run’. Elisa and her team visit clients at their offices to provide them with a selection of sandwiches, hot food and other delectables. Current areas for the lunch run include businesses located
testing
”
- Dermot and Michele
Another adventure of the café is the Reality Bites Coffee School. “Our head barista Tammy is extremely passionate about coffee. She runs the coffee school where she imparts her knowledge to fledgling home baristas. “Many people at home who have a coffee machine, but don’t know how to extract a great coffee can come and learn some basics.” With a strong focus on good quality service, food and coffee, Elisa and her team are always thinking of new ideas for the business. “I have an amazing team who are focused on providing a great service to our customers. My staff produce some great ideas and after seven years Reality Bites can now offer our function room with a great catering menu to match.” For catering quotes or FunctionALL enquiries, contact Reality Bites or look for inspiration on their website.
Reality Bites Café and Catering E theteam@realitybitescafe.co.nz www.realitybitescafe.co.nz Reality Bites Bishopdale 245a Sawyers Arms Road Bishopdale T 03 359 8400
“It is ideal for an inside/outside function where food and drink can be served to guests inside the function room and outside on the deck. As the function room is very close to the café, you have the ability to either order catering from the café catering menu, or to purchase it as required,” Elisa says.
“Many thanks for the efforts of you and your team to make our 60th birthday celebration a resounding success. Your advice when selecting a menu was much appreciated, as was the care you and your staff took to ensure our guests thoroughly enjoyed the evening. We will certainly be recommending your café to others looking for a function venue in Christchurch.”
“We are in the process of looking at expanding this service because of the demand, especially around the airport. We always welcome new enquiries,” Elisa says.
Reality Bites Rangiora Gables Arcade 96 High Street Rangiora T (03) 313 8533 — Advertising Feature
Fair trade foods for the trade. Ph 0508 872 332
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WE ARE PROUD TO BE A SUPPLIER TO REALITY BITES. [p] 03 348 8909 • www.hillyers.co.nz • [E] murray@hillyers.co.nz
Small to medium venue in Bishopdale with catering & staff available for any event Meetings
Conference
Events
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Contact us today to book your next function Ph 03 359 8400
E theteam@realitybitescafe.co.nz
www.realitybitescafe.co.nz
Ecochem is Christchurch owned and operated and has an ISO14001 Cerfified Environmental Management System
Tel: 03-377 1892
ECOCHEM.CO.NZ 5 Clarkson Avenue, Christchurch
Reality Bites FUNCTION ROOM
FOR HIRE
www.canterburytoday.co.nz July/August 2013 | 51
Hospitality | Raspberry Café
A local oasis of flavour Set on an 11 hectare patch full of raspberries and strawberries, is a classic bungalow style café, well known in the region as The Raspberry Café Its mission statement is to provide all guests with fresh, homemade and delicious food in an environment that is comfortable and peaceful. And it’s fair to say it lives up the claim with aplomb. Only a 25 minute drive from Christchurch, this boutique café offers an oasis in the country, making it the ideal place to stop by on your way through the Selwyn District. Historic Tai Tapu is built in tranquil woodland encased by the surrounding Port Hills; a great place to find country hospitality in an award winning café that has become a firm favourite with locals. In 1982 the land was purchased by Peter and Sally Oxenbridge in the Otahuna Valley.
BENTWOOD WINES
In partnership with Craig and Jane Scott (Peter and Sally’s daughter and son in law) the property was progressively planted with raspberries and strawberries and in 1984 the first harvest of Otahuna Berries, now famously known as ‘Fairview’ raspberries began to excite discerning purchasers. In 2000, after Peter and Sally retired, Jane Scott realised that diversification was the key and looked long and hard at potential buildings for a café. This meant that she could also pursue her passion for baking. “We found Rose Cottage and immediately it was purchased from Hohepa in Barrington Street. It was a classic bungalow that had been used as a home for Hohepa residents and their carers who had simply outgrown the building. “It was perfect; even the colour was right. The building was picked up and moved all in one piece and was positioned on the lawn at Otahuna Berries, then refurbished.” Eleven years on, Rose Cottage has morphed beautifully into The Raspberry Café and the mission statement is still pretty much the same. “Good, homemade, delicious and satisfying food in an environment that is comfortable, peaceful and conducive to a nice dining experience,” Jane explains.
1229 Christchurch Akaroa Road Tai Tapu 7645 rrwatson@xtra.co.nz www.bentwood.co.nz
Phone: 03 329 6191
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The café started out as a coffee, muffin and sandwich drop-in, but over the years it has turned into a destination. Otahuna Berries has been open since the early 1980s and I feel The Raspberry café has been a great adjunct to the business. - JANE SCOTT
”
The Raspberry Café has built a solid reputation for its food while providing a welcoming atmosphere. With the winter is full swing cosy up and tuck into an array of cake options, washed down with a coffee or tempting hot chocolate to keep warm. “The café started out as a coffee, muffin and sandwich drop-in, but over the years it has turned into a destination. Otahuna Berries has been open since the early 1980s and I feel The Raspberry Café has been a great adjunct to the business.”
euro FOODS
LIMITED
Proud to be suppliers to The Raspberry Cafe for over 10 years” Contact us to discuss your dry, chilled and frozen food requirements today.
03 344 6418 52 | July/August 2013 www.canterburytoday.co.nz
SPECIALISTS IN Small goods, Ham & Bacon Proud to be suppliers to The Raspberry Cafe Phone: 03 322 8747 Fax: 03 322 8749 490 Sparks Rd, Halswell, Christchurch enquiries@halswellbutchery.co.nz www.halswellbutchery.co.nz
Broadfield Green Limited P 03 325 3334 F 03 325 3309 E broadfieldgreen@xtra.co.nz
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Hospitality | Raspberry Café
Brunch
Sample Menu
Served: 9am - 11am Café Granola - $12.00 Homemade with organic oats, almonds, coconut and heaps of dried fruit. Served with organic yoghurt and berry compote (fresh berries in season). Savoury Scrambled Eggs - $15.00 Three free range eggs, mixed with diced tomato, fresh herbs and cream, and served on wholegrain toast. Café Hotcakes - $15.00 Homemade buttermilk cakes with maple syrup and either: • Bacon and banana • Berry compote • Lemon curd And your choice of cream or yoghurt on the side.
Lunch Served: 11.30am - 3pm Chicken, Cranberry and Brie Filo $18.00 A delicious mix of creamy, herbed chicken and béchamel sauce, rolled with brie and cranberry sauce - served with salad. Open Sammie - $22.00 Raspberry Café’s well known concoction of toasted Italian bread, layered with hummus, sliced tomato, lettuce, roasted vegetables, grilled chicken tenderloins and bacon - topped with ‘pink’ mayo. B.L.T - $18.50 Toasted ciabatta bun, filled with crispy bacon, fresh tomato and lettuce and garnished with our lime and basil mayo and relish – served with salad.
Daily baking Savoury or Sweet Scone $4.00 warmed with butter Chocolate Raspberry Brownie $4.00 Raspberry & White Chocolate Baked Cheesecake $9.00 The Best Carrot Cake $9.00
In the summer months the café gives you the option to pick raspberries or strawberries from the fields of Otahuna Berries. Alternatively you can pick up some ready to go packs. The summer months also draw in customers who can enjoy an afternoon sitting in the courtyard, soaking up the sun. Now with more than 25 employees the licensed café is a popular hot spot for locals and tourists. With a large courtyard, customers can also dine alfresco on the deck, or in the courtyard, which features beautiful plants and spectacular views of the Port Hills. The Raspberry Café caters to its customers from serving dine-in or takeaway coffee, morning and afternoon teas, through to an extensive a brunch and lunch menu. The café also tempts the taste buds by providing homemade desserts all served with lashings of yogurt or cream. Jane explains how during the years a few items have stayed on the menu since day one. “Our open sandwich and corn fritters are a firm favourite with our customers. All of our food, except Vic’s bread, is freshly made and prepared onsite. We use a lot of herbs and no flavour enhancers.” Coffee connoisseurs can be guaranteed that it is a destination for that consistent great cup of coffee, as the café uses
Vivace Espresso. “We really enjoy making coffee, which is why we go to great lengths to train our staff and keep our equipment maintained.” The menu has a relaxed, informal style with items such as the chicken, cranberry and brie filo and warm lamb salad. Make sure room is left for dessert as there is a large board that is always clearly displayed in the entrance way showing the day’s delicious sweet treats. “Although we usually don’t take bookings for private functions, our marquee outside is available to be booked for groups of 30 to 40 during its normal opening hours. This is perfect for celebrations such as birthdays and anniversaries - we are also happy to bake cakes for any celebration.” Scott also mentions plans to extend the café, which will also under-go a refurbishment next year - so watch this space….
The Raspberry Café and Otahuna Berries Rhodes Road Tai Tapu Christchurch T (03) 329 6979 E theraspberrycafe@xtra.co.nz www.raspberrycafe.co.nz — Advertising Feature
www.canterburytoday.co.nz July/August 2013 | 53
Hospitality | Bellano Motel Suites
Bellano gets back into action Don’t be fooled by its name change – Bellano Motel Suites, formerly Bellagio, still has the same character and style it always has. The only difference - it’s back even better than before. Bellano has had an aesthetic overhaul of epic proportions – a transformation necessitated by the devastating Canterbury earthquakes, but one this iconic motel deserved. After a four and a half month closure, Bellano is again enjoying high occupancy levels and is bouncing back with the same enthusiasm it always serving the Christchurch market as boutique style accommodation.
Brand spanking new Owners and operators, Lynley and Ross Macleod, tell the story of Bellano’s journey with such confidence and strength it’s hard to believe just how much the business has been through.
“
We are in the perfect location for walking to many great tourist attractions, restaurants and shops. The Cashel Mall is an easy 15 minute walk and the Christchurch Casino just five minutes away.
The hotel was really hit hard by the December 2011 earthquakes, which wreaked havoc on the land and building structure. “After the initial earthquakes we never closed for one night, but it was really the December quakes that finished things off. There was extensive cracking around the building and many concrete floors and floor and bath tiles needed to be replaced.” It was effectively ‘touch and go’ for the original premises as to whether it would be a total rebuild or comprehensive repairs. “The builders have done an amazing job - our repaired building is incredibly robust and meets all the necessary building code standards. The building is back better than it was before with all new carpets – it’s like a new motel.”
- OWNER, LYNLEY MACLEOD
”
Loyal clients Despite enduring the toughest of times, Bellano always retained the confidence of its clients whose loyalty was evident with every phone call made to see if the motel had reopened. “We have a wonderful existing client base and the whole time we were closed they were emailing to see if we had reopened. “During that time, they were obviously having to stay elsewhere and they would
contact us and say, ‘When will you be open again? We really do want to come back to you!’ That was incredibly reassuring for us and really keeps your spirits high during the tougher times.”
“We are in the perfect location for walking to many great tourist attractions, restaurants and shops. The Cashel Mall is an easy 15 minute walk and the Christchurch Casino just five minutes away.
The current bottleneck in the Christchurch hospitality market is what encourages Bellano to push even harder with its already competitive offering for tourists and corporate contracts.
“Victoria Street with its great many restaurants, cafés and galleries is only a two minute walk from our property. For a pleasant stroll or energetic run, Hagley Park and the beautiful Botanic Gardens are only few minutes away.”
“I think at the moment it is a very competitive environment in Christchurch for businesses like us and you really do need to be at the top of your game. We are proud to have once again achieved a five star Qualmark rating. “For us, we know that we are offering the best possible accommodation, as well as competitive pricing and excellent attention to detail.” Bellano’s attention to detail includes helping its clients enjoy themselves as much as possible during their time in Christchurch, particularly those from overseas who are exploring the area.
54 | July/August 2013 www.canterburytoday.co.nz
The business is also well supported by a strong employment structure. “Our staff are amazing – many of them had to take jobs elsewhere while we were closed, but most of them came back to us, which we are so happy about,” Lynley says. “They know our standards and practises and work hard to uphold them, which we are so grateful for.” For the future, Bellano is committed to maintaining its standards and offering clients a service that is ahead of the hospitality pack.
Hospitality | Bellano Motel Suites
All Bellano suites are serviced daily and have: • Wireless broadband internet access for secure online environment • LCD flat screen TV • 50+ Sky Channels • Double spa baths • Double glazed hush glass for the ultimate in quiet, relaxing surroundings • Microwave, tea/coffee making facilities • Hair dryer • Electric blankets • Iron/ironing board.
Testimonials
An environmental statement “At Bellano Motel Suites we recognise the importance of sustainability and protecting our environment. If you enjoy the natural beauty of our region as we do, you may like to help us reduce our impact on the environment through recycling, reducing energy and water use. We are proud to be acknowledged for our efforts with Qualmark Enviro Bronze status.”
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For us, we know that we are offering the best possible accommodation, as well as competitive pricing and excellent attention to detail.
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“Thanks for having us again at the lovely Bellano. A trip to NZ is not complete without that visit! I love the extra touches that you guys have there e.g. spare tooth brush, bottled water, free morning paper, really nice toiletries, fudge pieces, great tv stations and of course... nice people on the front desk. Thanks again, look forward to our next trip.” - Katrina, Australia
“Very comfortable bed and the spa bath was pure luxury after six hours on the motorbike. Friendly, helpful staff who assisted with my every query. Room so quiet even though on a main road.”
Proud to be the preferred pest control supplier to Bellano Motel Suites
- Debbie, Auckland
“Superb design, attention to detail and cleanliness. Excellent value. Must be the best motel in New Zealand - we will be recommending to others.”
For all your lock and key security
Home - Business - Vehicles 24hr Mobile Emergency Service
- Brown, Yorkshire
Bellano Motel Suites PO Box 36779 Merivale Christchurch T (03) 379 6871 E stay@bellanomotel.co.nz www.bellanomotel.co.nz — Advertising Feature
Providing SAFE and EFFECTIVE pest control solutions to the whole of the Canterbury region since 2001
Proud to be supporting Bellano Motel Suite 170 Waterloo Rd, Hornby www.accesslocks.co.nz
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Visit us at www.bpestfree.co.nz Or call 0800 737 844 Christchurch 03 383 1013 Selwyn/Banks Peninsula 03 347 9478 North Canterbury 03 313 8193 Ashburton & Districts 03 308 2652
www.canterburytoday.co.nz July/August 2013 | 55
Hospitality | Amuri Estate Retreat
A sustainable stay Overlooking the high alpine basin at the foot of the Southern Alps you will find Amuri Retreat Estate – luxury boutique accommodation situated in Hanmer Springs. The rural retreat takes in 360 degrees of landscape, while the 10 hectare grounds include a mature olive grove, outdoor seating venue with pizza oven, fruit and nut orchard and extensive exotic and native plantings.
Lisa further explains that they called the retreat Amuri as it means ‘land of the shining tussock’ or figuratively ‘land of the future’. “It’s the realisation of a dream and vision that started 14 years ago when Chris and I planted the first 400 olive trees.” Rising above the olive grove the retreat is built of schist, limestone and cedar. The three large bedrooms, living room, dinning room and ‘Wallace peak’ guest cottage look across the valley to the Southern Alps on the horizon “Comfort and wellbeing are the essential ingredients when staying at Amuri. In addition to receiving top marks by Qualmark, rated five star since opening, we have also received the top rating of Enviro Gold for our environmentally conscious and sustainable tourism practices.”
Owners Chris and Lisa Preston have built Amuri Estate Retreat as an environmentally sustainable venture. Sharing a love of the outdoors, the land and its history, they continue to discover more about the area and are happy to share their knowledge with guests. Chris is a born and bred New Zealander, originally from Wellington and Lisa was born in North America but resided in New Zealand since 1988. During the years Lisa has travelled many parts of the world both by land and sea however, New Zealand became her home after spending four years exploring the Atlantic and Pacific in a vintage wooden yacht. Sixteen years ago Chris and Lisa left their mothers soaking in a Hanmer hot spring while they climbed the slopes of Mt Isabel. “The view from the top instantly got us hooked. We wanted to live in the South Island and have a property that would attract visitors to come and stay with us. “Hanmer Springs gives you the opportunity to experience the high country of New Zealand and some of the largest multiuse conservation areas being the St James and Molesworth stations. It takes only 10 minutes to drive to a point above the bush line to enjoy stunning views, wild rivers, snow-capped mountains and alpine walks.”
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A Taste of Italy testimonial “We absolutely loved our visit. The hostess was fantastic; I haven’t laughed so much in a long time! Lisa had a wealth of knowledge about olives and shared this freely. I enjoyed her enthusiasm. Lunch after the tour was amazing. We even took photos of the delicious platter, a must to do for friends when we get home. Lisa made the day informative and relaxing. We had such a great time that the next time we are back in Hanmer Springs, we plan to go again.” – Michelle H, Havelock, NZ
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TORLESSE WINES 100% Estate made and grown, our wines are produced from our own vineyards and are made and bottled on site at our Waipara Winery.
CELLAR DOOR SALES 7 DAYS PER WEEK 11.00AM TO 5.00 PM PH: 03 3146929 E: WINERY@TORLESSE.CO.NZ WWW.TORLESSE.CO.NZ
Wine tasting facilities are available at our cellar-door outlet at Waipara, together with a growing range of wine accessories and interesting arts and crafts. Torlesse is a foundation member of Greening Waipara and is designated SUSTAINABLE by the NZ Wine accreditation audit.
Spring into Life
Sustainable living Amuri Estate Retreat operates within a living sustainable business model that would be aspirational to many five star accommodation providers.
Spoil yourself by booking an accommodation package or A Taste of Italy tour. Visit www.amuri.co.nz to see more packages, pricing and special offers.
A Taste of Italy experience
“The vision of having guests stay and the property showcasing a living example of Amuri Retreat Estate has an established olive sustainable living to a comfortable standard to grove with 1,300 olive trees. The five different high-end consumers evolved early.” varieties planted are sourced from the Tuscany region of Italy, Spain and France. The grove’s Amuri Estate Retreat is providing upscale highest altitude (at 400m) is possibly the tourist accommodation that has, as two of its highest olive grove in New Zealand. points of difference, a working olive grove and sustainable land management practices You can book A Taste of Italy tour - a in place, such as recycling of waste and water, comparative tasting of New Zealand extra composting food scraps, mulching, limited use virgin olive oils and an antipasto luncheon of chemicals inside and outside. served with a glass of premium local wine. It operates Thurs-Sunday from 12:30-2pm at $45 Lisa and Chris’ philosophy of living is driven per person. by their beliefs to protect and look after the environment. This management is applied to all aspects of their lives and business. Amuri Estate Retreat “Natural resources need to have sustainable 128 Medway Road management if they are to be able to be Hanmer Springs continually used by our generation and future T (03) 315 5059 generations. Amuri Estate Retreat works hard M 0274 582 886 to support this beautiful area and to add to its E info@amuri.co.nz uniqueness, diversity and cultural heritage,” www.amuri.co.nz Lisa explains. — Advertising Feature
“Halfway between heaven and the centre of Aotearoa New Zealand, a wonderful place to linger” • Luxury accommodation, unsurpassed scenery from every room, taste freshly pressed Extra Virgin Olive Oil, antipasto platters & local wine. • Explore the variety of cafés, shops, art galleries & enjoy golf, skiing, jet boating or a forest walk. HANMER SPRINGS IS NEW ZEALAND’S MOST POPULAR ALPINE SPA VILLAGE, 90 MINUTES FROM CHRISTCHURCH.
+64 (0)3 315 5059 | info@amuri.co.nz | www.amuri.co.nz 56 | July/August 2013 www.canterburytoday.co.nz
Hospitality | eatl8r
Healthy fast food After a long day spent working, the last thing anyone wants to do is cook, leading many to take the easier and usually less healthy option – takeaways. However, one family run, Christchurch based business is doing its best to change the negative stereotype associated with takeaways, by showing it is possible to take out and eat healthy. Owner of eatl8r, Garry, says through his business he is helping those too busy to cook to make better lifestyle choices while still living life the way they want to. “People talk about takeaways being an unhealthy life choice,” he says. “But it doesn’t have to be. The food we sell is takeaway. The customer makes their selection of a meal from the weekly menu on offer, and reheats it when the time is right to do so.”
Helping you achieve your “5+ a day” Eatl8r’s “takeaway” meals offer a healthy, well balanced alternative to many fast-food options. Garry and his passionate team at eatl8r ensure every meal that goes out of their doors does not just look good, but that it also contains a good balance of nutrients. “Our meals are a great option for those who don’t have time to cook,” he says. “They are low fat, low salt, with a good balance of protein and vegetables. All meals are accompanied with one green vegetable, one coloured vegetable and one starch – potato, rice or pasta.” The meal range is home style with one or two options per week offered to appeal to the more adventurous palate. Regular meals weigh out at between 450 - 480 grams and for the smaller appetite the petite meal between 280 - 300 grams. Soups and puddings are also available weekly. The team at eatl8r also offer clients variety, with an ever changing menu. In any given week, nine different meal options are on offer, from the all-time favourite Kiwi roast to delicious baked beef lasagne. Despite the ever evolving menu there is one thing that remains constant – the healthy balance that helps keep both body and mind in fine form. Eatl8r promises that maintaining this healthy balance in each of its heat and eat meals does not, in any way, compromise the taste. “Our meals are presented and taste just the way they would if it was your mum cooking
for you. Everything is made from scratch to create authentic flavours just like mum’s homemade cooking. There is no ready made gravy or pre-mix sauces sitting on the shelves of this kitchen!”
Simply convenient It is quite simply the perfect option for those working long hours, living alone, doing shift work, or for those who simply don’t have the time, energy or inclination to do the cooking. It just couldn’t be easier, all you need to do is pick up the phone, or go online to place your order, or simply drop by the eatl8r store on Colombo St and make your selection from the cold cabinet. “Ours is another option for busy people. We offer positive options for people who want/need to purchase takeaway style food. We have healthy food that we can deliver to your door or you can pick up. It’s a flexible quality alternative.”
More than just a business Garry started eatl8r about six years ago. He admits he has a tendency to get up on his soap box and preach about the meals he sells, but he says it is only because he is passionate about what his business can offer his clients. “We believe in the quality of the food that we are putting out there. If we don’t like the taste, it won’t go out to the clients – it is simply not good enough. We only give our clients the best we can produce.” Thanks to Garry and his team’s passionate dedication to getting a job well done eatl8r is quickly becoming known as a family orientated business with family values. “Our customers are not just numbers, but personalities. Each customer is a part of the eatl8r family. We treat everyone as we’d like to be treated ourselves. There is a huge element of trust that exists, especially when delivering meals into people’s homes.” The eatl8r family of customers range from the casual passerby who comes in for a wee look and goes away with a meal and perhaps a pudding, to regular customers who have five to seven meals delivered to their home each week.
eatl8r heat & eat meals
“
We believe in the quality of the food that we are putting out there. If we don’t like the taste, it won’t go out to the clients – it is simply not good enough. We only give our clients the best we can produce. - EATL8R OWNER, GARRY
”
“For less than $50 a week, our customers can have five regular size meals delivered to their home or business. Just think about the time and effort, then standing preparing a meal each day after a long day at the office.”
The technology used to package eatl8r meals means that fresh meals are available and are safe stored in the refrigerator for up to seven days. No need to eat frozen dinners any more!
Simply select a meal out of the fridge, put it in the microwave and a mere three minutes later sit down, to a tasty, healthy meal – job done.
For those who are looking for a regular supply of heat and eat meals the rotating menu offers great variety to people each day.
The eatl8r loyalty card is proving extremely popular. Customers have their card stamped with each purchase made – the eleventh meal is on eatl8r. As the Sydenham community builds, more and more people are coming into the Colombo Street shop to buy a meal for lunch or to take home for later.
eatl8r 417 Colombo St Sydenham Christchurch 8023 T (03) 420 0722 E orders@eatl8r.co.nz shop.eatl8r.co.nz — Advertising Feature
Healthy convenient meals made from fresh Ingredients, perfect for the elderly, busy professionals and students. Delivery or Pick-up 417 Colombo St, Sydenham, Christchurch p: 03 4200 722 e: order@eatl8r.co.nz www.shop.eatl8r.co.nz www.canterburytoday.co.nz July/August 2013 | 57
Hospitality | Cortado
Hospitality | Café Sismo
A taste of the Americas
Bask in the warmth
at Café Sismo
With winter arriving early this year, finding a warm, inviting place to relax can be a tough ask.
A place to relax and socialise while enjoying some great food is how Marisa Friedrich, part owner of one of Christchurch’s newest dining venues, Cortado, describes the South American influenced restaurant and bar in Beckenham. Marisa and her partner Aaron Newlove, along with business partner Nick Johnstone, opened the doors on Cortado in September last year, bringing to Christchurch a dining experience they developed after opening their first Cortado establishment in Picton. “Cortado is actually a type of coffee and we were very much a café when we first opened in Picton,” Marisa, who is a trained chef, explains. “However, with Nick’s extensive travelling in South America and the fact that a lot of our staff came from there, including Diogo, our Picton manager and now shareholder who is from Brazil, the café really developed into a restaurant and bar.” She says the atmosphere at Cortado is relaxed and friendly with live music on a Tuesday night. “We want people to feel at home here, somewhere they can relax, catch up with friends and have an enjoyable meal.” Marisa describes the menu as being Latin American influenced continental cuisine which also includes Kiwi favourites such as a stellar eggs benedict, fresh fish of the day, famous steaks and fresh seafood. “Some of the dishes are infused with a South American influence while others, like the Curanto, are traditional South American cuisine,” she says.
However, in its ideal location at the top end of the bustling Riccarton Road, a stone’s throw away from Hagley Park, is just the place - Café Sismo.
Curanto is a traditional Chilean dish combining smoked ribs, spicy sausage, fish, mussels, clams, prawns and potatoes in a tasty broth. “While this may appear to be an unusual dish for New Zealand diners it has proved to be one of our most popular.” Setting up the restaurant has been no smooth path for the Cortado ownership trio. After deciding to move down to Christchurch the three looked around for a venue and on February 21, 2011 signed a deal to take ownership of an established restaurant and bar on the strip. The following day it appeared their dream of opening in Christchurch had turned to dust when their new venture was severely damaged in the devastating earthquake of February 22. In October they finally learned the building which housed their new venture was to come down. “So we had to start again,” Marisa says, “and this time there were less options for us to choose from.” They were fortunate to come across their current premises in Somerfield Street near the intersection with Colombo and Strickland streets. Then the process of outfitting the restaurant began. “That was a testing and stressful time for us,” says Marisa, who by this time was pregnant with her second child.
This charming, rustic café puts a creative inviting spin on your typical Kiwi café with its range of artistic cupcakes, fluffy pancakes and traditional big breakfasts. Drop on by for a quick coffee, a scrumptious breakfast to kick start the day, a big brunch with friends or a tasty piece of sweet, authentic, homemade baking. From the yummy toasted salmon filled bagels, to the perfectly presented coffees served in chic china cups and the charming gingerbread men, there is something for everyone. In its short, but highly successful two years of business, Café Sismo has become a favourite among locals and visitors alike, vaulting into the top 10 out of more than 400 Christchurch cafés rated on travel website Trip Advisor. Simply pop on by and enjoy the warm service and luscious food this special café has to offer.
Drink delights
“
Testimonials
“Came here with a friend after looking it up at Trip Advisor… food is great, portioning was excellent and service was friendly!” - Trip Advisor reviewer, May 25, 2013
“Great Breakfast with beautiful smile from all of the staff. I visited this small café without expectations. Yes café is small but food and kindness are huge.” - Trip Advisor reviewer, March 24, 2013
• Spiced mocha (chocolate and cinnamon) • Gingerbread latte (perfect for cold winter weather) • Toffee hot chocolate • Chilli hot chocolate • Real fruit smoothies • Homemade lemonades (amazingly refreshing) • A wide range of Italian sodas (most popular being cherry and berry blast).
“We would be looking for suppliers on the internet but when we tried to contact them we found they had been affected by the quakes and some had shut.
“It’s a small café situated on Riccarton Rd, and I visited it twice while staying in Christchurch for breakfast. The staff are super friendly and helpful. The food is pretty good and brought out fast. Both coffees I had were excellent which was a great start to the day.” - Trip Advisor reviewer, March 21, 2013.
“We went here three times during our stay in Christchurch. Sat outside on the busy street but it was ok. The eggs were perfectly prepared and came out quickly. Good coffee too. All served up by a friendly, smiling staff. What else do you need.” - Trip Advisor Reviewer, March 6, 2013
”
“We were really fortunate with some of our suppliers and in particular Breads of Europe. Rather than us having to find them Jacquie from Breads of Europe came to us and we were able to get a lot of what we needed from them which really took a lot of stress off.”
Café Sismo 35 Riccarton Road Christchurch T (03) 348 1984 www.facebook.com/cafesismo — Advertising Feature
After all the hard work the doors to Cortdao were finally opened in September 2012.
Opening hours
White Breads | Dark Sour Doughs Danish | Cafe Products Specialty Products | Dinner Rolls Proudly Supporting The Cortado Restaurant Phone: (03) 381-1048
www.breads.co.nz
17 Fatima Street, Redwood, Christchurch Ph: 03 352 3464 | Fax: 03 354 1025 M:0272 656 456 E: sales@simplysyrupsandmore.co.nz For more information on cafe requirements visit www.simplysyrupsandmore.co.nz
Monday – Friday 4pm - 11pm Saturday & Sunday 9am - 11pm Cortado 152 Somerfield Street Beckenham Christchurch T (03) 337 1961 www.cortado.co.nz
58 | July/August 2013 www.canterburytoday.co.nz
Distributors of Torani Syrups throughout New Zealand
— Advertising Feature
www.torani.com
Torini have one of the largest flavour selections available. Explore a flavourful world and discover Torani products you’ll love.
Simply Syrups & More are proud to support Cafe Sismo
Hospitality | Ski Time Restaurant Lodge
The perfect place for your winter escape Methven and the accompanying Mount Hutt has always been regarded as one of New Zealand’s most attractive winter wonderlands – with many who return each year knowing what to expect with little variation on what was on offer the year before. This year Ski Time Restaurant Lodge has introduced a game changer, providing visitors to Methven with a whole new level of top class hospitality that is sure to have professionals packing their bags and descending on the lodge in their droves. Already offering a stylish and cosy atmosphere for skiers and winter enthusiasts, Ski Time has added brand new conference facilities, which are now open and taking bookings. Catering for events, company meetings, conferences, weddings, and private parties and banquets, Ski Time Restaurant Lodge provides service and venues that are secondto-none in the region.
Something for everyone With a lodge, apartment villas, a bar and restaurant on site, Ski Time Restaurant Lodge already has a loyal and discerning clientele returning year after year. And it’s no wonder considering you’re greeted with open fires, quality accommodation, a menu featuring fresh local fare and an extensive wine list.
many businesses and groups wanting to be close to Christchurch or southern towns, but far enough to be away to be out of ‘the city’.” The new development includes more guest rooms and conference spaces, which include Skype, conference call facilities, data cabling and large screen monitors for presentations. “The new development is a particularly exciting innovation for us and our clients,” Peter says. “Our main conference room can accommodate up to 100 people standing, 50 people in a theatre style set up, 30 people in a classroom style layout and 20 people in U-shape or boardroom set up.” The space is bright and airy featuring high ceilings with strategically placed spotlighting which creates a modern and professional atmosphere for all kinds of functions including weddings. The conference space flows through to a new BBQ area and has panoramic windows providing stunning views of the snowcapped Mount Hutt range. A selection of morning and afternoon teas offer mouth-watering options for guests and these can be tailored according to needs and preferences. “We receive many compliments from guests about the quality of our freshly prepared menu,” Peter says. This is, in-part, due to Peter sourcing as many ingredients as he can from Methven and surrounding areas, ensuring freshness and support for the local economy. Peter says focusing on what the client wants and the going the extra mile is a key part of the top class service Ski Time Restaurant Lodge offers guests and clients alike. “We are always very happy to assist with bookings and arrangements to make every event a success and provide first class
Owner and operator Peter Wood, a qualified chef, has a strong hospitality background, which has inspired the diversification in the business.
Ski Time Restaurant Lodge specialises in….
“Our main aim is to grow the area of Methven,” he says. “The opportunities here for further development, beyond the immediate ski industry, are boundless.”
• Company meetings
“Our new purpose built conference facility is in an amazing location and will appeal to
• Events • Conferences
catering. We invite our prospective clients to come and visit our venue to share their vision with us over a glass of wine or cup of coffee.”
Lodge facilities include: • Licensed restaurant & bar with a large open fire
A home away from home
• Lounge/games/ TV room with log burner
The Ski Time Villas and Apartments are adjacent to the main lodge, which also houses the restaurant.
• Bar with gas fire & big screen Sky TV • Wireless internet access • Laundry & drying room
Peter says for events covering two to three days, or even longer, the accommodation available for guests dovetails perfectly with the restaurant and kitchen ensuring a streamlined operation for clients.
• Secure ski/snowboard storage • Ski workshop • Free parking.
“Our accommodation now totals 42 rooms, most of which have private ensuite bathrooms. We have nine two-bedroom apartments, each with a modern bathroom. There is Wi-Fi available in all accommodation.”
“We can also help facilitate other activities including horse riding, clay shooting and mountain biking, to enable hassle-free excursions for visiting groups.”
Driven by an attention to detail, Ski Time Restaurant Lodge also takes pride in exploring recreational opportunities on behalf of its guests.
To organise your next function or to book a home away from home, get in touch with Ski Time Restaurant Lodge. Further information is available at www.skitime.co.nz
“For conferences and other business events, clients often want additional activities – we all know about ‘all work and no play’. So we are working alongside local operations such as the golf courses, rafting businesses, hot air balloon opportunities and jet boating companies.
Ski Time Restaurant Lodge 39 Racecourse Avenue Methven 7730 T (03) 302 8398 E res@skitime.co.nz www.skitime.co.nz — Advertising Feature
Ashburton Drycleaning & laundry Service
• Weddings • Private parties • Banquets.
Same Day Drycleaning | Personal Laundry Linen Hire | Garment Repair Services
COMMERCIAL & INDUSTRIAL DRYCLEANING
orting p p u s ly Proud ki Time S
Open Mon - Fri, 8am - 5pm, 666 East Street, Ashburton 7700 Phone 308-7638, Fax 308 7628, Email gwendabear@paradise.net.nz
Snowfed Builders are proud to be the builder of choice, for the new extension at Ski Time. P. 03 302 9032 | C. 0274342857 | www.snowfedbuilders.co.nz
Pleased to provide legal services to; and be associated with Ski Time Restaurant Lodge Business Based | People Focused
Tel. +64 3 377 2900 Fax. +64 3 377 2999 www.mmlaw.co.nz
www.canterburytoday.co.nz July/August 2013 | 59
RR Hospitality | Monkey Spices
Fine fare with a twist Nestled in the heart of one of Canterbury's quaint little towns you’ll find culinary creativity at its best. If you take Italian cuisine at its finest, marry it with authentic oriental cuisine and incorporate service that represents the very essence of great hospitality, you’ve got a recipe for success. Better still, you’ve got Monkey Spices restaurant in Rolleston.
An international accent It’s impossible not to feel inspired and excited by what’s on offer at Monkey Spices. When the owners and operators are so passionate about what they do, their enthusiasm becomes contagious. Chie and Taka Mochizuki have created a Kiwi restaurant with an international accent and local clientele and diners from far and wide come to enjoy their unique food and fancy. The business has survived the literal ups and downs of the Canterbury earthquakes and global financial crisis and has come out the other end stronger than ever. Established in 2007, the business is a hybrid of the skills both Chie and Taka have invested in it. “My husband has a background in architecture and had a great desire to build something wonderful from the ground up,” she explains. “He loved the idea of developing a restaurant concept and designing a beautiful space. “My background is restaurants – my parents had their own restaurant from the time I was
a child and like my husband, I have always loved good food and the idea of having something I could call my own.” The couple has certainly made Monkey Spices their own – injecting incredible time, energy and resource into giving the business the flavour it deserves. From Napoli style stone fired pizza, through to lamb shank wontons, Monkey Spices’ menu is enough to make even the most conservative of us lose a little bit of self control. That’s the whole principle of this restaurant – serve fresh, flavorsome and fanciful food that delights the eyes, minds, mouths and hearts of its diners. “We were very much inspired by the Italian culture presence in Australian cities like Melbourne. The Italian cuisine is a big part of the culture there and we wanted to bring something like this to Christchurch,” Chie explains. “The blend of Japanese and Italian is really about the desire for us to do something just that little bit special and different.”
We love to serve Customers are firmly at the forefront of Chie and Taka’s minds at all times – and the same goes for their ‘work family’ too. The staff at Monkey Spices has been handpicked to ensure they reflect the same work ethics and service ethos as the owners. “We strive to offer the whole package including the best possible customer service. We treat every diner’s experience as a special occasion and in addition to our consistently good food, we ensure what we offer is of the highest quality and standard.” Having perfected the art of creating an indulgent dining environment, Monkey
Spices, being the ambitious business it is, is now in pursuit of new palate pleasing options and has introduced invitation only degustation dinners. “Our head chef Chong is incredibly talented and skilled and he made it possible to create something extraordinary and memorable for our regular customers. He is such a great asset to our team,” Chie reveals. “This option is a great way for customers to experience a lot of different dishes and flavours. For the last degustation evening the chefs created a menu with 13 courses – tapas style. It was a great success.” On the horizon is the plan to make the degustation evening available for everyone who loves great food with a difference. “We were able to celebrate our five year anniversary last year following the earthquakes and we are very proud of that fact. We invited all our customers along – many of whom have become good friends of ours. And we really appreciate their continuous support to us. “We will be advertising the next degustation dinner dates and details shortly so don’t miss out on the opportunity!” Chie says. “If you have any enquiries you can call us at the restaurant, or send an email though our website."
Menu teasers • Lamb wontons • Slow cooked lamb shank with olives wrapped in wonton • Oriental fresh spring rolls • Prawns, surimi, egg, spring onion and rice noodle wrapped in soft rice paper with special dipping sauce (3 rolls) • Pizza Capricciosa • Prawns, chorizo sausage, basil, roasted capsicum and mozzarella with aioli sauce (tomato base) • Hoajao crispy chicken, spinach with penne pasta in creamy tomato sauce • Kumara and mascarpone tortellini, chorizo, spinach and caramelized onion with basil pesto and roasted cherry tomatoes • Lamb shoulder braised with bacon and pomegranate served on creamy polenta with a selection of one side – crispy polenta with aioli and wedges/ side salad/broccoli with cherry tomatoes and almonds • Banana gelato in crepe parcel with vanilla mascarpone & honey caramel sauce.
Lunch: Group bookings and private functions only Dinner: Tues-Sun, 5.30pm-late Fully licensed and BYO wine only.
When it comes to fine wine,we don’t kid around.
Proud to support Monkey Spices Restaurant
www.lonegoat.co.nz
60 | July/August 2013 www.canterburytoday.co.nz
Monkey Spices Shop 9, 72 Rolleston Square Rolleston Christchurch T (03) 347 7444 E info@monkeyspices.co.nz www.monkeyspices.co.nz — Advertising Feature
Hospitality | Simply Catering
Hospitality | WhatEver! Cafe Restaurant & Bar
Hanmer’s hidden gem Even though it is situated in the heart of Hanmer Springs, WhatEver! Cafe Restaurant and Bar can be a little hard to find - but it is certainly worth the journey.
Food made easy Serving it up Hosting a function can instigate a mixed box of emotions, ranging Simply Catering always delivers, with a from the exciting anticipation of an smile, great food wherever your business is situated these days. Be it a breakfast meeting, event going well, to the stress of morning tea, lunch or afternoon tea right organising and the dreaded fear of through to after-work nibbles, the passionate and friendly staff are able to help take all the a failed event. For those unwilling to carry the whole burden of the company or family function, one Christchurch-based catering business knows how to quite get the job done – exactly as you like it.
Simply delicious A quick sample of just some of the tasty food Simply Catering can make for you... Regular lunch platter options • Filled croissants, boneless chicken nibbles, Pastry case savouries, sushi rolls, meatballs, fresh fruit, cheese and crackers and mini pecan tarts
hassle out of ordering – ensuring your guests are well fed and happy. Simply Catering are more than happy to make your life easy. With more than 25 years of experience catering for the Christchurch business community as well as many a private function, this company is more than prepared to laden up your table with a range of yummy goodness; for the gourmands who eat anything, to those with special dietary requirements. Simply give them a call and talk through the range of simply delicious options on offer.
Simply Catering T (03) 359 0018 E richard@platters.co.nz www.simplycatering.co.nz
• Pinwheel and/or club sandwiches, crumbed chicken drumsticks, vegetarian slice, assorted sushi rolls, mini Yorkshire puddings with rare roast beef, fresh fruit, cheese and crackers, honey oat slice • Toasted foccacia sandwiches, baconwrapped chicken nibbles, lattice-topped savouries, piroshki, sushi rolls, fresh fruit, cheese and crackers, chocolate and raspberry brownies • Filled bagels, chicken fillets, mini individual pizza, calzone, sushi rolls, fresh fruit, cheese and crackers, fruit slice • Filled baguette, Cajun chicken drumsticks, sushi rolls, quiche segments, chicken tenderloin skewers, fresh fruit, cheese and crackers, louise slice
— Advertising Feature
Part of WhatEver!’s fun philosophy is Wednesday’s quiz night with a Jackpot that can get up to $1,000, which is not only popular with the locals, but sees people travelling from Culverden and Waiau to attend. “We’ve even had a couple of corporate groups from Auckland come down for quiz night with one group asking us to run one especially for them.”
“Surprisingly we have a number of first time diners who tell us they have been coming to Hanmer Springs on a regular basis for years but didn’t know we were here,” says Steve Hutchby, who runs the WhatEver! café with wife Jill.
For all your... Homeware and Commercial, Bakeware, Glassware, Kitchenware, Knives and Coffee. With three stores in Dunedin, Christchurch & Napier.
• Filled wraps, crumbed chicken tenderloins, bocconcini and basil bruschetta, calzone, pastry case savouries, fresh fruit, cheese and crackers, citrus slice.
» CHRISTCHURCH A. 218 Moorhouse Ave E. sandra@tfe.co.nz P. (03) 3666 912 F. (03) 3666 913 www.tfe.co.nz
Supporting Simply Catering Touch Screen POS Systems Full 24/7 support, onsite & remote service options Casio cash registers, IdealPOS, Quest, SwiftPOS & RMS Hospitality & Retail
Up an alley off Hanmer Springs’ main drag, Conical Hill Road, and right next to the Heritage Hotel, WhatEver! Cafe Restaurant and Bar provides an enjoyable and relaxing environment and treats diners to an array of locally sourced, fresh and tasty foods with a selection of great local wines and handcrafted beers.
Whether it’s dining inside by the fire or outside in the best courtyard Hanmer has to offer, WhatEver! Cafe Restaurant and Bar offers a fun filled experience with great food, drink and company, and is well worth the journey.
The former Auckland couple were lured back to the South Island while visiting relatives in Timaru. Both had previous experience in running restaurants and while travelling through the South Island following the family visit they decided to leave their corporate jobs and settle in Hanmer Springs. WhatEver! Cafe Restaurant & Bar 5 Conical Hill Rd “Hanmer Springs is a place where people Hanmer Springs come to do stuff and our aim is to ensure T (03) 315 5037 our guests have a fun evening after a day www.whatever-brass.co.nz of experiencing what Hanmer has to offer,” — Advertising Feature Steve says. WhatEver! is open for dinner sevens days a week (5pm until late) as well as lunch on a Saturday and breakfast and lunch on a Sunday. “Our cuisine is unpretentious, somewhere between pub grub and fine dining, but fresh and wholesome with often a twist from our chefs,” Steve says. “Our head chef, Pascal Grimaldi from Germany and our second chef, Josh Flutey from Christchurch are an outstanding team and produce some pretty impressive work.” Steve says the team also takes great pride in the service delivered and if the comments on www.tripadvisor.com are anything to go by, they they’re succeeding. One reviewer wrote, “Firstly, after three nights in Hanmer Springs I found their meal of pork belly to be beautiful, but to be honest, I have to say that the service was the best that I have seen anywhere. Attentive but not overbearing, keeping us up to date of when our meals would be ready, coming and asking to refresh drinks, friendly, chatty staff.”
Rockgas Hanmer Springs
03 315 7107
Same people, same service now with even more energy
www.canterburytoday.co.nz July/August 2013 | 61
Goods & Services | NZ Home Loans Whitmore
Helping home owners shed their debt Buying a home is usually the single largest investment in one’s lifetime. A house purchase is an opportunity to buy a little piece of paradise that becomes a haven for you and your family. It’s a milestone that requires new home buyers to be equipped with the best advice and support possible. One New Zealand business can provide both of these things in buckets and is celebrating significant milestones in its journey serving the New Zealand market.
In Christchurch, New Zealand Home Loans Whitmore, aptly titled for its central location on Whitmore Street in Edgeware, is in a league of its own. It offers competitive and market leading managed home loans, services, tools and processes designed to help its clients and their families reduce their home loan debt more effectively and to achieve their milestones.
Jack of all trades New Zealand Home Loans Whitmore is owned and operated by a very dynamic duo – Brad and Nicole Yates. The Yate's work effectively and in unison to deliver on the New Zealand Home Loans’ mandate of providing home loan packages
Both have diverse skills and have worked across various sectors that are all relevant to the home loan industry. As parents themselves to four children, the Yates also understand how important it is that families have confidence when working through the home buying process. “My wife Nicole (Nic) and I own our own New Zealand Home Loans franchise and we both contribute unique skills and knowledge to what we do,” Brad says. “I am actually a fully qualified builder by trade, and I have now been in the insurance and finance industry for almost 17 years. I was in Australia when I decided to relocate to New Zealand and was working as a regional manager in the insurance industry when I came on board as a client of New Zealand Home Loans. I then got involved with the business in a new business consultancy (NBC) capacity.”
The Team at New Zealand Home Loans Whitmore
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Established in 1996, New Zealand Home Loans is a wholly New Zealand owned and operated company with a nationwide network of franchises located from Whangarei down to Invercargill with its head office in Hamilton.
designed to help home buyers become debt free faster.
on board the original founder and CEO, John Erkkila was like one of the troops in the trenches.
The decision to become a part of the New Zealand Home Loans family was not taken lightly by the Yates – it was a decision made cautiously and considerately. “So we looked at four other business opportunities that would potentially suit us in addition to New Zealand Home Loans, but it was New Zealand Home Loans in the end that was hands down the best option for us, primarily because of the fantastic experience we had as clients.”
• Established in 1996
“The current CEO, Mark Collins is always on the frontline. He and the head office team take a really proactive and interactive approach to the business."
• New Zealand Home Loans is a wholly New Zealand owned and operated company with a nationwide network of franchises
Today, Brad and Nic oversee the day to day operation of the business with Nic looking after the client service team and Brad looking after the new business role.
• In 2012, it was recognised as one of Deloitte’s 50 fastest growing companies in New Zealand
A strong value proposition, robust business structure and an inspiring work ethos were the drawcards for the Yates.
The Yates are supported by a strong and committed staff base made up of NBCs and administrative employees.
“We really valued the flat management structure too,” Brad adds. “When we came
“We always agreed we wanted to invest in a company that was genuinely making a difference – that is incredibly important to us,” Brad says of their commitment to the franchise. As a further commitment to Christchurch and the part that New Zealand Home Loans will play in the rebuild of Christchurch, Brad and Nic have just purchased a 1930s villa at 4 Whitmore Street and converted it into their new office.
in the legal profession, can act
About New Zealand Home Loans
“This gives us more room to grow our business as we will be looking to take on more consultants due to the growth in Christchurch. “Our goal is to help our clients achieve something they may not have thought was possible. We want to help people get their dream home whilst planning for their future and giving them the freedom of choice.” This is the professional philosophy embraced by New Zealand Home Loans as a collective.
• The franchise company, which is headquartered in Hamilton, was declared the fastest growing mature business in the Central North Island and was the only home loan provider to get an award • The secret to New Zealand Home Loans success is the ongoing effort to help clients reduce their debt as quickly as possible • The organisation’s market leading managed home loans, services, tools and processes are designed to help clients and their families manage their home loan more effectively • In the last two years alone, the number of New Zealand Home Loans branches nationwide has increased from 47 to 60 • There are 190 consultants across the 60 branches working to help New Zealand home buyers decrease their debt and plan for their future • In this financial year, New Zealand Home Loans is on track to lend a new record of more than $1 billion to New Zealanders.
The team at Marriotts is proud to be associated with NZ Home Loans 2nd Floor, 137 Victoria Street, PO Box 4160, Christchurch 8140 T. 0064 3 359 0829 F. 0064 3 366 7144 E. office@marriotts.co.nz www.marriotts.co.nz
Doug Allcock
62 | July/August 2013 www.canterburytoday.co.nz
Goods & Services | NZ Home Loans Whitmore
Founders John Erkkilla and Murray Ferguson were always concerned about the way that banks marketed and facilitated traditional market loan products and believed there was a better way – they launched New Zealand Home Loans as an alternative and never looked back.
“It was when the earthquakes hit and insurance companies put the brakes on insurance policies, that we were hit the hardest. The six months after the February 2011 quake, compared with the six months leading up to it, saw a 33 percent drop in business.”
New Zealand Home Loans is now wholly owned by Kiwi Group Holdings Limited – the parent company of Kiwibank. Kiwi Group Holdings bought a 51 percent shareholding in New Zealand Home Loans in 2006 and has progressively increased its shareholding since then and took full ownership in July 2012.
It was the stability of a sound business structure that saw New Zealand Home Loans Whitmore through the toughest of times, as well as support from the head office, which ensured all the staff remained employed.
Planning the future
Better still, in a recent analysis of its performance in the last six months, it’s palpably clear the business is on the up – big time.
New Zealand Home Loans Whitmore provides its clients with a ‘managed loan’ which gives them the ability to plan for the future and track their finances on a daily basis.
“In the last six months we have experienced a 160 percent increase in business. It is great to be helping so many more clients get ahead,” Brad says proudly.
The company offers a debt management system that shows its clients how to manage their home loan and cover their risks, so that they can become debt free faster while still achieving their milestones.
“We have also observed some really interesting trends post-earthquake with a 73 percent increase in business affiliated with risk mitigation.
New Zealand Home Loans as a collective operates with the understanding that a home loan is generally the largest financial transaction most individuals will be involved with during their lifetime. Staff working for the organisation understand that in many instances a loan package in the banking environment is not always arranged with the client's best interests in mind, but New Zealand Home Loans is all about understanding what its clients want and putting a plan in place to help them achieve their financial freedom. The organisation’s home loan combines all the advantages of fixed and floating rate loans and offers the flexibility and features of a transactional account. It has been designed to enable clients to pay off their loan quickly, which in the process empowering them to save more because they are paying less interest.
“When the quakes hit, people realised that because of their debt the bank owned most of their property and therefore they felt like they had no freedom of choice. “I believe that our philosophy of putting people in charge of their own finances, reducing their debt and giving them the choice to achieve their milestones has contributed largely to the increases we are experiencing." Business activity increases aside; Brad says the company’s strength is evident in its robust client relationships.
Home Loans has helped them to become debt free faster. “We prioritise getting clients out of debt, not into it. This has enabled us to stand out in the market and grow our business substantially in a tough economic climate.” But it’s not just a numbers game for New Zealand Home Loans – although its four billion dollar loan portfolio does speak volumes. It’s all about establishing trust and transparency in everyday business with its clients. “Our model seems to be striking a chord with Kiwis who are treading carefully in today’s economic conditions and housing market and making every penny count,” Mark says.
“People are saying they are coming to New Zealand Home Loans because we don’t just lend money and leave the hard work of paying it off solely to them. They get ongoing advice, support, tools and reviews to manage and reduce their debt and create wealth.” New Zealand Home Loans Whitmore 4 Whitmore Street Edgeware PO Box 114 Christchurch T (03) 335 3551 E brad.yates@nzhomeloans.co.nz www.nzhomeloans.co.nz — Advertising Feature
“We don’t do a lot of advertising – the majority of our business is recommendation based and we are proud of that fact. In this business, if you do a good job, your client will tell five people, but if you do a bad job, your client will tell 50, so it really is about being accountable at all times.”
This pragmatism underpins New Zealand Home Loans Whitmore and has seen the company through its more challenging times.
This commitment to accountability has clearly resonated with both its clients and the wider industry; and the company’s recognition in last year’s Deloitte’s Fast 50 Awards is testament to that fact.
“The recession didn’t really hit us hard – in fact, the regulatory laws that passed during this time, which saw a lot of the brokers out of the game, in fact increased our business,” Brad explains.
CEO Mark Collins commented at the time that “this award is great recognition of the efforts of our team nationwide and also our clients who have been spreading the word to others about how New Zealand
A true leader of the pack, we specialise in residential and light commercial building projects, including new homes, additions/alterations, renovations, and building maintenance.
Level 1, 23 Mandeville St, Riccarton, Christchurch P 03 348 6450 F 03 348 6452 E info@empireconstruction.co.nz www.canterburytoday.co.nz July/August 2013 | 63
Goods & Services | NZ Wood
The unseen benefits of building with wood NZ Wood has the greenest mind and fingers of any environmentally responsible organisation. It’s loud and proud when it comes to its role as an advocate for a better world and while its name might not be on the tip of your tongue, or at the forefront of your mind - it should be. The role this socially conscious organisation is playing at our backdoor in every way, shape and form is revolutionising the way we interact with the world around us. Established six years ago in response to the need for a major proactive promotional and development programme for wood, NZ Wood promotes New Zealand forests and wood resources to improve our economy, society and our whole way of life.
What would you do? The forestry and wood industry is New Zealand’s third largest industry. It represents a significant GDP driver for the country and generates more than 12 percent of New Zealand’s export earnings per annum.
As public interest in climate change and the environment continues to grow exponentially with no signs of dissipating, now, more than ever, is a critical time to be educating New Zealanders about the benefits of growing forests and using wood. Approximately 90 percent of houses in New Zealand have a wooden frame and the use for wood in a construction environment is growing by the day – but so is the need for information about its application. “NZ Wood was set up primarily to promote the use of wood in New Zealand – particularly in terms of its application in building projects in both a residential and commercial building capacity,” chair Paul Nicholls says. “We are not out there selling wood products – the role is promotion based. It is important to the organisation that there are opportunities identified for the maintenance and increased use of wood across New Zealand.” NZ Wood plays a key educational role across New Zealand – particularly for the architectural industry scattered throughout the country. “We co-ordinate seminars with experts and recently we had a Canadian health expert come and speak to architects about the health benefits of using wood in buildings and what it should and shouldn’t be used for,” Paul explains.
“We want to try and educate the public and those in the building industry so that they have a greater sense of appreciation about the options for building with wood and to get them thinking about their options.” NZ Wood is asking people to consider wood as a cheaper and often better alternative than the likes of steel high beams, but Paul concedes the challenge of educating different sectors is further compounded by the variation within these industries.
What is doing the industry good is the Timber Design Awards - an event sponsored by NZ Wood itself, in conjunction with Resene and the New Zealand Timber Design Society Incorporated, a technical group of IPENZ engineers. The awards, which are innovation and sustainability based, have been running for 30 years and Paul credits former NZ Wood chair, Jane Arnott for improving the awards’ profile.
“It is a difficult role to play on the educational front because it is hard to communicate with a collective – it is hard to get to each of the individual practitioners on the ground. “In many instances they are already getting bombarded with information, so trying to get their attention is one of the difficulties we have, but it is still our aim.” To help realise its objective as comprehensively as possible, NZ Wood is also advocating for the wood industry from a grassroots level upwards. “For example, at Canterbury University, there are professors working with students to get this education started early on,” Paul explains. “There are a lot of people in associated industries and we can use word of mouth to get the message out there. Ultimately, you can have all the information in the world at your disposal, but if you don’t get it out there, it doesn’t do the industry any good.”
“Jane did an amazing job in developing both the profile of our organisation, as well as the awards. A lot of architects and builders submit their projects into these awards and the numbers are growing every year. The awards help to raise the profile of NZ Wood and get the message out there.” Despite a small reduction in its seminar offering, NZ Wood is still going strong and will be working hard to diversity its offering where possible. “We are committed to bringing New Zealand industries together to support NZ Wood. We want to get the message out there about the critical role wood plays in New Zealand and do this with integrity.” NZ Wood PO Box 11235 Wellington T 0508 69 9663 E info@nzwood.co.nz www.nzwood.co.nz — Advertising Feature
Kirk Roberts are the designers of the Pres-Lam Merritt Building on Victoria Street, a three story post-tensioned LVL timber framed structure with excellent seismic performance. Utilising post tensioned strands and ‘plug and play’ external steel dissipaters, this structure will perform above the current building code while maintaining the integrity of the primary structure. After an above code level earthquake, the plug and play dissipaters can be easily and economically replaced, minimizing repair costs and downtime. Kirk Roberts offers experience and knowledge into cutting edge technology and based design.
64 | July/August 2013 www.canterburytoday.co.nz
P: 03 379 8600 F: 03 379 8605 Level 1, 221 Barbadoes Street PO Box 35 320, Christchurch www.kirkroberts.co.nz
Goods & Services | Taunton Engineering
Engineering for the rebuild Taunton Engineering will continue to be a key player in structural steel fabrication and installation for the Christchurch rebuild With a doubling of engineering and workshop staff over the last two years Taunton Engineering is moving to a larger premises to cope with the demand for steel fabrication and installation brought on by the Christchurch rebuild. “This new workshop will give us the ability to be a part of some major projects in the rebuild,” says manager Todd Hartley.
sub-contractor on the new player facilities at Rugby Park which was a very urgent project One of the more rewarding and complex jobs was the rebuild of the structural framework at Kaiapoi Aquatic Centre in the river town north of Christchurch. “This was a difficult build as we had to work around the existing pool facilities to erect the new structure and it also had a high quality paint spec which had to be looked after. “However, once it was completed there was a strong sense of satisfaction in being able to give back to the Kaiapoi community a well loved and well used community asset.” Initially Taunton Engineering’s involvement in the earthquake recovery was assisting in structural strengthening and bracing for existing commercial buildings. These retrofits are very tricky and something they are very experienced with now.
“With the skill and capability we have within the operation we want Taunton Engineering to be the name that people think of first when “As time progressed we got more and looking for a structural steel fabrication and more requests for steel fabrication and installation specialist. installation work and as a consequence we “We’ve got the skills and capacity to take on took on more staff and investments in plant a variety of structural steel jobs and have and equipment. already worked with major construction “We have the bases covered in terms of companies on rebuild projects.” design, metal fabrication and installations Among the projects completed have with the ability to draw extra resources been fabricating structural columns for the where required. We have several large new AMI Stadium, as well as the manufacture workshops available within the group and and fitting of stainless and galvanised extensive quality controls in place to ensure handrails, an aluminium wheelchair aisle efficient production with quality assured.” and cable ramps. Taunton’s skilled workshop team includes More recently the company has added fabricators, certified welders, fitters, sheet to Canterbury rugby’s rebuild working as metal workers and machinists.
“The workshop team is complemented by qualified site engineers with various Site Safe certifications which enables us to work on sites throughout New Zealand and also manage subcontractors on site,” Todd says.
Structural fabrication and installation • New commercial steel frame buildings
As testament to the growing capability of Taunton Engineering’s fabrication and installation team, the company has been engaged on some of the new larger buildings going up around town. Taunton attributes its growing success to the staff, suppliers and most of all customers. “We are in a fast paced and complex situation which Christchurch has not seen before. We are all relying on each other to meet tight deadlines and challenges associated with these and by working together these will be met.” Taunton Engineering 19 Taurus Place Bromley Christchurch T (03) 381 5089 0800 828 686 E info@tauntonengineering.co.nz www.tauntonengineering.co.nz
• Structural strengthening of existing buildings • Frames and crane rails • Building repairs and welding • Staircases, ladders and walkways • Handrails and safety barriers.
General engineering Taunton can provide services including: • Presswork • Folding • Rolling • Punching • Drill and tap • Lathe work • CNC machining • Plasma cutting • Welding • Powder coating • Painting • Galvanising • Plating. Taunton also works with all types of materials including: • Engineering plastics • Rubber • Stainless steel • Aluminium • Brass • Copper • Steel.
— Advertising Feature
www.tauntonengineering.co.nz
Taunton Engineering Structural Steel Fabrication & Installation for the Christchurch Rebuild.
Contact us today! Email: info@tauntonengineering.co.nz Ph: (03) 381 5089 or 0800TAUNTON Fax: (03) 389 7078 19 Taurus Place, Bromley, Christchurch R.R. Fisher & Co ltd Proud to be associated with Taunton Engineering With more than 60 years accredited experience in the design, manufacture, and marketing of a wide range of Power Transmission and Materials Handling products. P: 03 377 0025
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Quality dosn’t cost,it pays. So call the experts today! P. 03 323 8582 | F. 03 323 7352 E. hwhendriks@xtra.co.nz www.hendrikblasting.com
www.canterburytoday.co.nz July/August 2013 | 65
Recreation | JW Sport
Making your mark Company branding is an essential aspect of modern day business. It can be the single most powerful advertising and marketing tool when a company logo, shirt or colour is recognised and associated with high standards. JW Sport recognises the importance in providing quality branded corporate clothing to a market where professionalism and individuality is paramount.
of tomorrow with their wares. Although sport is a passion of Laney’s, JW Sport is branching out into the corporate world of uniform and apparel supply.
JW Sport is a 15 year old company owned by Brendan Laney who purchased the business from Jim White (hence the JW) seven years ago and continues to operate under the same name due to the sterling reputation inherited from the company.
“Sport is great for us and it’s been our bread and butter for years but it only really comes around once a year. With corporate wares we can supply a wide range of items, from a $1 pen to a $500 suit and we can do this year round,” he says.
Laney has a solid reputation in the world of sport; representing Scotland 20 times, he played 82 games for Otago, 76 games for Edinburgh and even had a stint in Japan. During the years Laney has donned many a famous sporting jersey, the irony now being, his company supplies the legends
However, it also bears mentioning that the Tsunami sports brand that JW Sport supplies in minimum orders of 10 is a high quality, versatile offering to sports teams who would like to design and create an identity for their club.
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People see ‘sports’ in our name, but we actually offer a lot more than just sporting goods; we have numerous catalogues for businesses to choose exactly what they need and we take the work out of supplying those desired products. Think of us as the corporate branded clothing version of a mortgage broker. - OWNER, BRENDAN LANEY
The range of materials, colours and design options provide a huge scope for any budding team or existing club wanting to revitalise their image for an upcoming season. As a forward thinking businessman, Brendan sees the opportunity to diversify JW Sport to provide more than solely sporting uniforms. The large influx of workers/ companies flooding in to Christchurch to help with the rebuild presents an opportunity for a company to cement a reputation by
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means of high quality workmanship which will be innately linked to the branding of its workers. “Christchurch is a fine example as companies involved in the rebuild need to have their workers branded; it invokes trust and recognition. With workers wandering in and out of private property, they have to be clearly representing a business or organisation – that’s where JW Sport can help out”.
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free-phone: 0508-COMTEQ (266-837) phone 03 366-6465 fax 03 365-6465 www.comteq.co.nz 66 | July/August 2013 www.canterburytoday.co.nz
Recreation | JW Sport
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Brendan Laney with some of JW Sport's latest wares
Brendan has built a strong relationship with suppliers in the monogramming, printing and design industries to take the pain out of sourcing a company uniform. The product knowledge and experience in the industry has enabled JW Sport to supply its clients with high quality garments that meet the requirements of a said industry (ranging from kitchen ware for chefs to shirts for floor staff). Brendan is a firm believer in establishing solid relationships with clients and suppliers alike. “Our biggest client base is undoubtedly, repeat custom. We have companies that have stuck with us because they know we provide a good service at a good price. We like to look after those returning customers.” During the past four to five years more options have become available for the corporate branding industry. Gone are the days of DIY polo shirts with poor stitching of a company’s name on the breast; modern day offerings available through JW Sports’ wide range of products would enable any business to stand out in a crowded marketplace. “People see ‘sports’ in our name, but we actually offer a lot more than just sporting goods; we have numerous catalogues for businesses to choose exactly what they need and we take the work out of supplying those desired products. Think of us as the corporate branded clothing version of a mortgage broker.” The company adheres to stringent industry standards and posses the knowledge to recommend materials, designs and size ranges for employers who may not be familiar with the intricacies of ordering a uniform. Yet the industry has to cope with a certain degree of unfair play. “We face competition from people not supplying
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We like the customer to be comfortable with who they are talking to, not passed from pillar to post when they call, and most of all we will work our hardest to satisfy the needs and wants of our clients. - OWNER, BRENDAN LANEY
Nestled perfectly on the industrial stretch of road and only a stone throw from Westfield mall, JW Sport is in the thick of the action and welcomes walk-ins. “We canvas many suppliers to get the best deal for the customer but we have a solid base of five or six suppliers whom we know provide quality, on-time and at a good price. We give the client as much information before they decide to purchase anything. We welcome clients to come in and feel the clothing - after all it’s a tactile product as well as visual.” Personal service is another priority high on Brendan’s list. “We like the customer to be comfortable with who they are talking to, not passed
from pillar to post when they call, and most of all we will work our hardest to satisfy the needs and wants of our clients.” Although the earthquakes robbed JW Sport of many contracts in Christchurch, the company has revitalised its approach and now sees a bright future in dressing the Garden City’s businesses of future.
JW Sport 123 Blenheim Road Christchurch T (03) 348 0050 E enquiries@jwsport.co.nz — Advertising Feature
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clothing of standard. This is particularly rife in the supply of ‘high-vis’ wear, a sight Christchurch is very familiar with, whereby people are selling from the back of their cars and it’s not up to industry standard.” The apparel industry is a competitive market yet JW Sport takes pride in its ability to be a complete, one stop shop. The company website www.jwsport.co.nz gives potential customers a glimpse of the huge range of wares. Better yet, if proximity is in your favour and you would like to see tangible examples of the goods on offer, head down to 123 Blenheim Road, Christchurch.
Business Advisors, Financiers and Chartered Accountants Taurus is proud to be associated with JW Sport Level 1, 22 Foster Street, Tower Junction, Christchurch 8011 Ph: 03 3666 087 | Fax: 03 3666 807 www.taurusnz.co.nz
www.canterburytoday.co.nz July/August 2013 | 67
Recreation | Kings Swim School
News | Recreation and Tourism
The school in the pool Southern Discoveries named with the world’s best
For 20 years Kings Swim School has been teaching young and old alike how to swim and survive in the water. Kings Swim School is a family business, owned and operated by Todd Mason and Pam Berry-Mason. Their passion for learning the life skill of swimming is evident from the number of years Todd has been involved in the sport and Pam’s years of service to the education sector. Todd has been involved with swimming since 1977. He has been a National Age Group coach and was one of the 2004 Athens Olympic swim team coaches as well as the swim team manager. Todd has been a ‘carded coach’ through the NZ Academy of Sport, is a SNZ Level Three coach and in 2012 he was recognised by the NZ Swim Teachers and Coaches Association for his contribution to coaching and learning to swim. Pam has 24 years experience as a primary school teacher and has a Bachelor of Teaching and Learning with a Diploma in Educational Management, which she puts to good use in developing the Kings Swim School programmes and ensuring staff are well versed in learning techniques for children. Todd says learning to swim is a process that should commence at the earliest possible age. “You are not paying for swim lessons you are investing in your child being safer in, on and around water.
South Island tourism operator Southern Discoveries has had its position as one of the country’s best tourism operators confirmed via two prestigious accolades from the world’s largest travel community TripAdvisor.
“As with all education for young children, swimming is an ongoing learning programme that takes time and practice. Learning to swim is not a 10 swimming lessons once per year procedure – like literacy and numeracy it is an ongoing learning process to develop a skill for life.”
Babies and Pre-school Programme The Babies and Pre-school Programme caters for children aged three months to five years old. Instructors are specifically qualified to provide quality infant, baby and toddler swimming lessons and use a specifically designed programme aimed at the developmental age of a child.
School Age Programme This caters for school aged children, and covers group swimming lessons for children as well as one to one swimming lessons. A free of charge assessment is provided in order to place a child in the correct class level and classes are based on skill and ability not age.Classes initially focus on technique development while distance swimming is introduced at the higher levels.
Adult Learn to Swim Christchurch Proud to be associated with “Kings Swim School”
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It’s never too late to learn. This programme is aimed at adults who require an introduction to the basics of swimming and others who require technique adjustments. Classes are run on Friday evenings when the complex is not busy.
The Vikings Swim Club Based at the Kings Swim School the club will assist and develop swimmers for competitive swimming at a regional and national level. Kings Swim School 109 Main South Road Sockburn T (03) 341 7579 www.kingsswimschool.co.nz
FREE Water Testing
— Advertising Feature
Southern Discoveries’ Scenic Cruise Pride of Milford boat.
In TripAdvisor’s ‘who’s who’ of the global travel industry, it awarded Southern Discoveries’ Milford Sound Cruises a Certificate of Excellence for the third year in a row. The hat trick puts Southern Discoveries in the top performing 10 percent of all businesses worldwide on TripAdvisor and is only given to those that consistently earn high ratings from the website’s community of savvy travellers and reviewers. Southern Discoveries’ Queenstown Lake Cruise, launched in 2011, has also been awarded a Certificate of Excellence for the second year running. The tour has made a great impression with visitors receiving rave reviews on the site’s all important online rankings. The recognition follows three years of solid growth for the company which has expanded and enhanced operations in Queenstown, Milford Sound and Te Anau. Southern Discoveries general manager, John Robson says the accolades were once again an indication that the company was providing great products that ticked all the boxes for visitors. “We’re delighted with the awards. It makes such a difference that they’re based on unbiased feedback from guests who’ve actually experienced the trips and enjoyed them so much they had to tell others,” he says. “While we continue to actively expand our business to incorporate complementary offerings, it’s vitally important to us to maintain the highest standards on all our tours, never forgetting that the customer comes first, and provide people with experiences they’ll never forget.” This year the company intends to launch a multi-million dollar catamaran and nature experience on Lake Wakatipu. The purposebuilt 26m high speed catamaran, to be known as Spirit of Queenstown, will launch for the start of the 2013/14 summer season.
68 | July/August 2013 www.canterburytoday.co.nz
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We’re delighted with the awards. It makes such a difference that they’re based on unbiased feedback from guests who’ve actually experienced the trips and enjoyed them so much they had to tell others
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- SOUTHERN DISCOVERIES GENERAL MANAGER, JOHN ROBSON
Spirit will carry up to 150 passengers from Queenstown across the pristine waters of Lake Wakatipu to the normally inaccessible Mt Nicholas Station for an authentic and nature based experience. Activities on offer at the station will include day walks, cycling and muster safari trips into the high country for a truly authentic experience. A woolshed on the shores of Lake Wakatipu will be transformed into the heart of this family friendly experience. John says the new catamaran was shaping up to be a “fantastic” addition to activity options already available and would be unique to Southern Discoveries. “With our history of operating award-winning cruises in Milford Sound and Queenstown, I’d like to think that this time next year we’ll be up for receiving our first Certificate of Excellence for the Spirit of Queenstown.”
Rebuilding Christchurch | Winstone Wallboards
Winstone Wallboards celebrates 50 years of manufacturing in Christchurch Roll out the red carpet, let the wine flow and raise your glasses to Winstone Wallboards Ltd. Marking 50 years of manufacturing in Christchurch, this is one business which understands the significance of safe homes and buildings. The company manufactures plasterboard systems under the iconic GIB® brand name and is at the forefront of New Zealand building supply companies. Winstone Wallboards (WWB) is quite literally standing strong. Interior GIB® plasterboard forms part of the bracing (or strength) of your home and the system was severely tested under the force of the shaking city from the Canterbury earthquakes. But evidence reports that homes supported by GIB® bracing systems, even those still under construction, survived under the circumstances. Turning back a historical page - the New Zealand based company formed in 1927 and has since gone on to become New Zealand’s largest manufacturer and marketer of gypsum plasterboard, drywall systems, associated products and services. The company operates high and low across New Zealand, in Auckland and Christchurch.
Leading the way The company is strongly focused on the rebuild of the city, taking a leading role to provide a wide range of GIB products and systems such as its plasterboard interior wall lining systems, which is engineered for New Zealand conditions. Since the earthquakes resources have been strained and Winstone Wallboards was more
than happy to step in to supply high demands. The company has thrived having invested to upgrade its Opawa manufacturing plant and processes. Much effort and time has been spent on improving building systems and developing technology, including online tools to see a Christchurch factory working so hard to help the city get back on its feet,” guest to assist customers and trade partners. Becki Lake says. The staff has increased and the company “We’ve learnt a lot and our products are offers onsite training so that expertise, specifically designed to address what we’ve knowledge and some of the best learnt, not only in a commercial space but practice techniques in Canterbury are also in our own homes,” says WWB area sales passed on to others. manager Clara Sumner WWB is also working closely with engineers Canterbury Employers’ Chamber of Commerce from the University of Canterbury during CEO, Peter Townsend says “It’s pleasing to the last 12 months to develop improved see a New Zealand company investing locally building systems for earthquake-prone in jobs, manufacturing and technology to commercial buildings. meet the needs arising as a result of the rebuild. Canterbury is a great place to do Business bash business and the rebuild provides many With half a century worth of business up opportunities for those prepared to invest its sleeve the company stands proud and the time and resources.” prominently on the cusp of the Christchurch rebuild – so what better way to celebrate its accomplishments and ongoing hard work by gathering together for a formal celebration. Hosted by well known Cantabrian Gary Products McCormick, guests were able to enjoy a tour • Plasterboard of its factory. • Ceiling tiles “The tour was amazing. I never realised • Residential battens the intricate processes involved in the manufacture of GIB plasterboard. It was great • Adhesives & sealants • Coves & trims • Fasteners & brackets • Compounds & plasters
Commitment and value The company is made up of industry experts who have a passion and commitment to deliver high performance products which exceed New Zealand’s building codes. So rest assured that GIB will protect you and loved ones from serious harm in almost any circumstance, because GIB products does exactly what they are designed to do. The team has been through the same ordeal as many other businesses in Christchurch. Some were fortunate and others were not. Within one week following the Canterbury quakes, the loyal and hardworking team at Winstone Wallboards restored its operations, and within two weeks its manufacturing plant was back in business too. After everything the people of Christchurch have been through, WWB is there to implement effective solutions so that the city will once again stand tall, strong and proud. Dedication, professional service, commitment, and serving the local community and beyond, together they will make the city breathe life once again. If you would like an update on the development and progress of the company, or to access valuable information dedicated to homeowners which relates to the Canterbury earthquake events, go to the website below.
• Gypsum • Systems and CAD • Bracing systems • GIB fire rated systems • Noise systems • Wet area systems • Masterspec • Rondo systems • Tough systems.
Winstone Wallboards Ltd T 0800 100 442 www.gib.co.nz www.gib.co.nz/canterburyearthquake — Advertising Feature
www.canterburytoday.co.nz July/August 2013 | 69
Rebuilding Christchurch | Hawkins Construction
A better way to build Hawkins Construction is proud of its contributions to improving the standard of commercial buildings in keeping with the New Zealand Green Building Council’s (NZGBC) Green Star and BASE rating systems. The sustainability of a building, whether new or refurbished, is certainly topical as the rebuild of Christchurch gathers momentum. The Christchurch earthquakes have provided the construction industry with a unique opportunity to implement modern day building techniques for a large portion of the inner-city. The use of green building techniques will ensure the future buildings of Christchurch perform efficiently – both environmentally and economically for our future generations. Hawkins remains at the forefront of excellence in the field of green construction. Since the NZGBC’s star rating system began in 2007 the company has produced many highly rated commercial buildings.
Responsible for the construction of the award winning six Green Star rated Te Hononga Christchurch Civic Building, led by Ngai Tahu Property, the company considers environmental protection a fundamental part of the delivery process and strives to reduce impact on the environment. Dedicated Hawkins environmental teams have been established to focus on environmental issues and each Hawkins project is undertaken with a full Project Environmental Plan (PEP) to ensure correct procedures for waste management, output monitoring (dust, noise etc) and to oversee the procurement of resources. Hawkins, accredited with international performance standard ISO 14001, recycles a significant percentage of waste material from sites and continues to look for methods of increasing sustainability and reducing materials sent to landfills (86 percent of the Civic Building demolition was recycled and reused). To achieve high standards of green building, Hawkins believes strongly in early contractor involvement (ECI). This effectively provides a forum in which the contractor can communicate with the project team in a collaborative manner, achieving outstanding results for both clients and end users in design and construction efficiencies, and achieving better Green Star ratings at minimal additional cost.
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ree G e r th ch o f s r inee ristchur g n E g Ch n g i t n l i nsu Build o c e to b /Civic d e s Plea uilding B
• • • • •
consulting engineers heating + ventilation mechanical • structural hydraulic • electrical acoustic • civil • fire
Unit 3, Amuri Park, Cnr Bealey Ave & Churchill St P.O. Box 25-108, Victoria St, Christchurch 8144, New Zealand (03) 366-1777: phone (03) 379-1626: fax engineering@pfc.co.nz: email www.pfc.co.nz: website
70 | July/August 2013 www.canterburytoday.co.nz
Rebuilding Christchurch | Hawkins Construction The Christchurch Civic Building The Civic Building is the first building in New Zealand to achieve a 6 Green Star rating. It was awarded the most innovation points in the country and a trio of six stars in design, build and interiors. Mayor Bob Parker says the Civic Building “… is a beacon for the type of innovative, sustainable and leading global development that will transform our city”. Transform being a key word. Prior to Hawkins involvement, the building was merely an industrial building serving a purpose. Now the building has been transformed into one which breathes life into the city using the latest green star design techniques creating revolutionary working spaces. One of the more remarkable aspects of the Civic Building is the energy generation. A tri-generation plant was installed which means the building generates its own electricity from a renewable energy source – specifically, biogas. Using the waste from a Burwood landfill site, the biogas is then used to heat and cool the building resulting in approximately $1.3 million per year savings on energy consumption. The rest of the building is highly intuitive. The escalators are fitted with motion sensors to activate only when required. Energy efficient light fittings perform sustainably throughout the year. The double skin façade (north facing) acts as a thermal buffering zone detecting CO2 levels and releasing fresh air once a certain level of acceptance has been reached - a very intelligent building. Not to mention that rainwater provides one million litres of water annually for irrigation, toilet flushing and water feature, while solar energy provides 85 percent of the hot water needs for the building.
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The Civic Building is a beacon for the type of innovative, sustainable and leading global development that will transform our city. - MAYOR, BOB PARKER
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The building process contributed to the overall performance of the final product. For example, by retaining the façade of the old NZ Post building, Hawkins saved the energy equivalent of 11,700 return flights from Christchurch to Auckland. The precast panels were removed from the original building and re-used in the landscaping process. Demolition was carried out concurrently with construction to save time and reduce waste. The final demolition activity occurred only 15 weeks prior to handover. Understandably the Civic Building has become a benchmark not only for Hawkins Construction, but also for the rest of the industry and the NZGBC members.
Hawkins Construction 14 Barry Hogan Place Addington Christchurch T (03) 379 3691 www.hawkinsconstruction.co.nz — Advertising Feature
Building a long term approach to sustainability How does New Zealand build sustainable cities that will survive the effects of the next significant earthquake? What quantifiable return will green buildings bring to property owners, tenants and communities?
green building with a strong case made for systematic measurement of building performance.
These were the questions posed at the country’s foremost green building event, the Green Property Summit, held in late March in Auckland, where some 200 building and construction industry specialists gathered to hear about market-leading green property initiatives from New Zealand, Australia and beyond.
“Before the Christchurch earthquakes, the focus of sustainability was on retrofitting existing infrastructure and buildings. The sustainability equation has now morphed into something bigger – we are looking at ways to rebuild an entire city and ensure we protect what matters to communities across the country, so that our heritage will be protected for many generations to come.”
Anthony Malkin of Malkin Holdings, owner of New York’s iconic Empire State Building, set the tone when he detailed the economic returns that prompted the company to undertake one of the world’s most ambitious energy saving retrofits of a commercial building. New Zealand developers and tenants reiterated the value of investing in
The Summit showcased timely examples of liveable and sustainable urban planning in Australia – from carbon-neutral office buildings to green precincts in Sydney as part of the city’s Sustainable Sydney 2030 strategy. Property Council chief executive Connal Townsend said the opportunities available to the commercial property industry were huge and the relationship between maximising sustainability, protecting heritage and minimising cost is a key focus for the Property Council.
New Zealand Green Building Council chief executive Alex Cutler urged delegates to collect data about and report on building performance where possible. “Just as businesses measure return on investment across their operations, it is simply good housekeeping to measure the performance of the buildings we own or occupy.”
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Only then can we make intelligent connections between sustainable value and capital value, and drive the green property market in New Zealand, she says.
Understanding energy performance at a glance The development of an energy measurement and rating scheme that will raise the bar for energy performance in New Zealand office buildings is well underway. Helping to reduce energy costs for tenants and enhance building value for owners, NABERSNZ™ will measure and rate the energy performance of New Zealand office buildings.
NABERSNZ will measure and rate energy performance on a scale of one to six stars. A five star rating is considered market leading performance with a typical office building likely to rate between 2.5 and three stars. To achieve a rating, qualified assessors will use 12 months of energy use data and take into account building area, location, computer density, and hours of operation to rate performance. NZGBC chief executive Alex Cutler says a tool to benchmark energy performance for office buildings is long awaited.
Based on the successful National Australian Built Environment Rating System (NABERS), the scheme will be introduced in New Zealand by EECA Business and delivered by the New Zealand Green Building Council (NZGBC) in mid 2013.
“This is the most exciting development in commercial green building ratings in New Zealand since the launch of the Green Star tool in 2007. NABERSNZ will enable building owners and tenants to target and share the benefits of improved energy performance.”
EECA chief executive Mike Underhill says commercial building owners and tenants have shown a lot of interest in the scheme. “NABERSNZ will be a game changer for the commercial office real-estate market. It will help tenants and owners understand energy performance at a glance.
She says the scheme is now in a pilot phase with 11 assessors trained and working on pilot assessments that represent a crosssection of New Zealand office buildings.
“By looking at a NABERSNZ rating owners and tenants can see how well a building or tenancy is performing and get an indication of likely energy costs,” he says.
“We are really excited about how the scheme is shaping up. Already our assessors have been approached by tenants and building owners interested in getting a NABERSNZ rating for their buildings, once the programme is launched.”
Rebuilding Christchurch | Redgroup
Getting the lay of the land
What is a quantity surveyor? Basically, a quantity surveyor is a person responsible for figuring out just what a building is going to cost and in some cases for making sure that construction costs and production are managed as efficiently as possible.
Almost by accident Red Group Quantity Surveyors has become one of the busiest firms in town, helping homeowners and trades people alike get accurate and guaranteed costings for the rebuild of their homes or commercial premises. Red QS director Victoria Whitta says she was moved to help out many friends and colleagues in the building industry following the Christchurch quakes. Victoria, a qualified quantity surveyor who has previously worked for several reputable building companies, says the amount of work in Christchurch has put a huge amount of pressure on trades people. “Basically overnight builders were asked to become business people, more involved with paper work than doing what they do best which is building,” she says. “What we are able to do is to take the stress off and help businesses become more efficient by giving them, and homeowners, extremely accurate costs for both rebuild work and re-insurance needs. “With Sum Insured Valuations now a requirement for residential properties this is
A quantity surveyor can identify and collate the costs involved in order to develop an overall budget for any project, commercial or residential. They can then undertake cost planning which aims to help all members of the design team arrive at practical solutions and stay within the project budget. It is the final detailed estimate prepared by the quantity surveyors, in consultation with a project architect, which forms a basis on which subsequent tenders can be evaluated. also adding to the stress of many Christchurch homeowners and we are very experienced at assisting with these types of valuations.” So what started out as helping out some mates in the building trade has turned into a major business venture for Victoria and her three younger sisters, Aimee, Charlotte and Sophie, who are part of the 13 strong Red QS team of quantity surveyors and administration staff. “It certainly wasn’t something I had planned for, but it is certainly been very worthwhile both on a professional level, helping with the rebuild, and on a personal level in working with my sisters, other friends and colleagues in the trade. “You can become very close to your clients as they are often confused and frustrated by the requirements of the rebuild and re-insurance process and helping them
through this to a happy ending is extremely rewarding,” she says. Victoria says the thousands of jobs the company’s completed during the last two years means they are now one of the most experienced quantity surveying companies in the country when it comes to Sum Insured Valuations. “No where else in New Zealand has gone through what Christchurch has and in terms of building experience in the field of Sum Insured Valuations and this has proved immensely invaluable. The team is committed to assisting homeowners for the Sum Insured valuations not only in Christchurch, but throughout the rest of the country.”
Red Group Quantity Surveyors 118D Wordsworth Street, Sydenham. T (03) 928 1107 E sophie@redgroup.co.nz www.redgroup.co.nz — Advertising Feature
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www.canterburytoday.co.nz July/August 2013 | 73
Rebuilding Christchurch | Road Transport
What’s the deal with the trucks on our roads? When people think about trucks they usually have some negative things to say.
Sometime ago a road user questionnaire was undertaken by the AA and the results indicated that a number of road user are intimidated by the sheer size and noise of trucks and as a result they see them as a being unsafe. Added to this, it has been predicted that road freight transport will double in our lifetime and the number of heavy vehicle on the road will also increase accordingly. While it is understandable and people’s perceptions will change over time, both positively and negatively due to the increased number of heavy truck on the road and/or their understanding of what this means as a transport outcome for New Zealand, there will always be debate and a view about the role of the heavy transport sector and where it fits into how we all share the road.
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One of the things we have seen during the last few years in the industry is a concerted change to make the sector more professional and for the operators of heavy vehicles to better understand their reasonability and role they play. The evidence is compelling insofar as, with the huge increase in heavy vehicles on the road, the number of crashes are dropping and the number of “at fault” crashes are also dropping - to a point were about 78 percent of all crashes involving a truck are the fault of the other road users. It’s easy to have another view when we watch TV and see shows like The World’s Worst Roads, and in New Zealand Ewen Gilmour’s TV3 show Road Madness. Incidentally most of the madness on the road was cause by car drivers. One other thing that people have been getting to terms with is that almost everything that we use, eat, wear, and drink comes in a truck. A few years ago the truck operators in New Zealand ran a promotional campaign showing that good thing come in trucks. The strap line was “the only thing that trucks don’t deliver is a baby” and there’s some truth in that.
Ph. 03 349 2345 | Fax. 03 349 6132 | E. brokeng@xtra.co.nz
TRANSPORT AND GENERAL ENGINEERING
This was so true after the September earthquakes in Canterbury and again following the thousands of seismic events and activity in February, June, and December and so on. Within hours of these events
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It’s easy to have another view when we watch TV and see shows like The World’s Worst Roads, and in New Zealand Ewen Gilmour’s TV3 show Road Madness. Incidentally most of the madness on the road was cause by car drivers.
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trucks from all around New Zealand were loading to support the people of Canterbury with the basic necessaries of life and to provide the people and city with the critical supplies they needed. Trucks of water, food, port-a-loos, etc were on the road and coming to Canterbury’s aid within hours. This is what they can do and at a time like that did we think that the sight of a convoy of trucks on the road coming to our support seemed intimidating, overwhelming, noisy and unsafe… I don’t think so. Also with the projected rebuild it will not be done without the aid of heavy vehicles and to make Christchurch the vibrant city we want again, we will need the trucking sector to step up and move the millions of tons of material we need. It will be a challenge and I am sure we will step up to the task. The one thing the earthquakes have done is to change the thinking and the paradigm we had. We don’t have Christchurch as it was and we will never get back to what it was. What we do have is a unique opportunity to do something to get us to a point where we
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Rebuilding Christchurch | Road Transport
can create and see a new city that builds on the best of the past and rids us of the worst parts of the past. No easy feat given our propensity to all have a view, and of course isn’t our view the most important. Recently I attended a workshop on how we will step up to the challenge of delivering aggregate for both the residential and commercial rebuild and it will be one of the most intensive transport tasks in the next four to five years. We will need to increase the number of trucks to do this and it will be significant. The industry will step up and it was great to see different thinking and cooperation, without which we will not do this. The other thing to come out of this thinking is that we must develop our road network to make sure we can maximise all road users’ access to the city and to do so safely and that the plan is fit for purpose. There is some great work being done on constructing hierarchies of roading that will promote walking, cycling, car travel, public transport and freight. We don’t want a situation where we are sitting down enjoying a coffee in the sun watching people walk past in central Christchurch and have trucks and buses driving past. We want them there to deliver people and goods, but to have some level of separation so all people can get the best from such a situation – from the planning that I have seen I am sure we are on the right path. The plan is to move freight on freight routes and people on people routes and leave the rest for pedestrians and cyclists.
I note that there has also been quite a bit of discussion in recent time about the one way systems and outer roads that are used for transit from one part of the city to another. There is a challenge from some to close this one way system down and it seems to come from commercial shop operators and the like, because they want more “shop traffic” to pass. This is understandable - but isn’t the real issue to plan a city that works and delivers the “shop traffic” and “service industry traffic” to where it needs to be, rather that trying to make the transport system meet all the demands?
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Trucks will grow in number and they will continue to bring you all the products you want, but to do this successfully they are best managed in a transport plan.
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It’s like building a school next to a motorway – a dumb idea. The key really is not to build a transport system that follows the city development, but to construct a transport system that supports a viable, vibrant, safe and people friendly city. Trucks will grow in number and they will continue to bring you all the products you want, but to do this successfully they are best managed in a transport plan. We have got one chance to get it right and make sure that the good things they bring are in the best way. For further information contact the Road Transport Association T (03) 366 9854, E admin@rtanz.co.nz www.rtanz.co.nz — Advertising Feature
www.canterburytoday.co.nz July/August 2013 | 75
Rebuilding Christchurch | Global Construction Solutions
On the level Global Construction Solutions (GCS) can re-level damaged Christchurch buildings and strengthen foundations with its unique multihelical screw piles and lifting jacks. GCS has spent the past two years working hard to repair buildings and offer some future proofing against new ground settlements as a result of the earthquakes. Based in Christchurch and part of the Reese Group of companies, GCS specialises in the distribution and manufacturing of unique modular multi-helical screw piles and associated products to provide robust structural foundation solutions for residential and industrial/commercial buildings. GCS has also developed a unique bracket attachment system that will enable a building to be re-levelled now, as well as in the future, if there was another significant seismic event.
Screw piles offer seismic solution Director Rob Baan says GCS teamed up with UK based company Geo-Logic to develop suitable screw piles after the September 2010
earthquake. The Geo-Logic inspired piles are now being made in Christchurch and have already received a large amount of interest from engineering and construction companies. Screw piles are an engineered solution and can be used for foundation situations in TC1, TC2 or TC3 land. “The rebuild is taking a lot longer than people expected but the engineering fraternity has to be allowed to get their head around everything that’s required,” Rob says. “Also, often it’s about getting the best solution for each job.” Screw piles can even be used effectively in foundation situations where there are many layers of liquefiable soil.
Demand for screw piles in Chch GCS is currently involved in large commercial projects in Ferry Road and another in Manchester Street with Naylor Love. Both jobs require screw piles to go through the layers of liquefiable soil to harder gravel layers below. “We’ll be operating down between 6m and 24m. Engineers require us to do a lot of testing. We have the in-house capability of testing loads up to 200 tonnes,” he says. “Good foundation design is firstly based on a robust geotechnical report.” The Ferry Road project involves reinforcing the foundations of a two story building through strengthening the existing ring beam foundations with deep-founded screw piles.
GCS’s multi-helical screw piles offer a robust structural foundation solution to Christchurch buildings.
GCS and CMS offer a range of products and services, including: • Multi-helical screw piles and relevelling of buildings • Design and build custom machines for industry and agriculture • Structural steel fabrication to NZ industry standards • Custom metal gates – residential and commercial
• Machine and structural installation and maintenance • All general engineering, welding, painting and production CNC machining • Hydraulic design and build service, custom power packs and tanks • Industrial and heavy commercial trailers • Municipal works, bollards, foot bridges • Design and fabrication of industrial furniture.
WELDING EQUIPMENT & CONSUMABLE SALES SERVICE & HIRE ALL BRANDS STOCKED Unit A1, 198 Springs Road, Hornby, Christchurch Ph 03 349 9353, Fax 03 349 9354 www.dcwelding.co.nz Email sales@dcwelding.co.nz
76 | July/August 2013 www.canterburytoday.co.nz
Rebuilding Christchurch | Global Construction Solutions
Frequently asked questions about Screw Piles Q. Can Screw Piles be used in shallow foundation situations? A. Yes. Q. What do the GCS / geoLOGIC Screw Piles look like and how do they come together? A. Our system is modular. The sections are typically in 2m lengths for ease of handling. Each section is connected together using our orange head bolted solution. No welding is required. Q. Can I use Screw Piles for all three DHB Foundation Technical Categories TC1, TC2 and TC3?
Q. What access to product is there in Christchurch?
Delivering best practice: lifting buildings in Christchurch
A. Maugers Contracting Ltd is ready with GCS/geoLOGIC Screw Piles in Christchurch for the rebuild. Maugers has aligned with GCS as distributors and installers specialising in the 60 to 89 sized Screw Piles.
Global Construction Solutions and Canterbury Metal Solutions is proud to have been invited by the New Zealand Heavy Haulage Association to find a technical solution for its members and provide a means of best practice to the Department of Labour with regard to lifting buildings in Christchurch.
What GCS can do Canterbury Metal Solutions offers a multidisciplined and experienced team using expertise, versatile plant and machine capacity to provide quality workmanship and reliability. It has the backing of an engineering group established in 1972 with facilities in both the North and South Islands and is able to offer a complete and comprehensive service to you.
This was done as a direct result of extensive product development and research that yielded a proprietary, modular / light weight kit set screw pile solution specifically for New Zealand house movers that can be installed using a conventional bob cat.
A. Yes – Remember that Screw Piles are an engineered solution. As suppliers we can recommend engineers familiar with our proprietary Screw Pile solution so that the necessary Producer Statements can be furnished. Remember that good foundation design is based on a robust geotechnical report.
The Reece Group specialise in the manufacture and worldwide distribution of quality agricultural machinery. This incorporates three major branded product groups in New Zealand: Reese/ UFO, Aitchison and Nairn. Reese/UFO was founded in 1972 in Palmerston North and specialise in the manufacture of Hay and Silage equipment. Aitchison Industries was also founded in 1972 in Wanganui and specialise in manufacture of seed drills and fertiliser spreaders. Nairn Harvesters in Christchurch has been making grape harvesters and other viticulture machinery since 1987. Global Construction Solutions is part of the Reese Group of companies, specialising in the distribution and manufacturing of multi-helical screw piles and associated products. The company works closely with Canterbury Metal Solutions who has been involved in complicated mechanical, general and structural engineering projects, forging itself a trusted name in the Christchurch manufacturing industry.
Q. What has the Department of Building and Housing said in its interim guidance for repairing and rebuilding foundations in TC3? A. The Department’s technical guidance for rebuilding and repairing foundations in TC3 aims to provide guidance and solutions that result in compliance with the Building Act 2004 and the Building Code.
Global Construction Solutions and Canterbury Metal Solutions 439 Shands Road Christchurch T (03) 349 2129 E info@canterburymetalsolutions.co.nz www.canterburymetalsolutions.co.nz
About GCS
— Advertising Feature
GCS is based in Christchurch and is part of the Reese Group of companies.
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• GCS is part of the Reese Group, which owns an engineering business in Christchurch that has been operating for more than 25 years
Reece Group of companies
• The company not only makes screw piles but also has a general engineering arm called CMS (Canterbury Metal Solutions) which offers general engineering services • CMS recently built two new rubbish collection trucks for Mastagard, a local rubbish processing business • GCS and CMS are well positioned to help Canterbury builders and engineers with quality engineered solutions involving new and repaired foundations for residential and commercial buildings. They offer piling systems for communication towers and retaining walls, as well as custom-designed structural steel solutions • GCS and CMS are working with reputable professional engineering firms such as BECA, Tonkin and Taylor, Davis Ogilvie, Skytech and Kevin O’Connor.
Specialists in inter-island freight movements. Oversize and awkward loads are our speciality. Flat deck work is our core business. Machinery of all types transported.
Christchurch Branch 619 Halswell Junction Road, Hornby 8025 P O Box 16412, Hornby 8441 Warren Youthed, Manager Mobile 021 909 779 Email warren@stllinehaul.co.nz Phone (03) 349 4990 Fax (03) 349 4980
Foundation Solutions Rebuild New Build
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Office: 03 349 2129 Greg: 027 663 3226 Richard: 021 833 129
www.canterburytoday.co.nz July/August 2013 | 77
Rebuilding Christchurch | Clarkson Electrical
Does your place need a little care and attention? Clarkson Electrical is in the business of keeping your building running, offering a full electrical service and maintenance solution, as well as property and garden maintenance.
While being big enough to maintain clients’ sites located throughout the country, Clarkson Electrical is still small enough to be a family owned and run business. Its roots are based in Canterbury where managing director Terry Clarkson started his electrical career, which may account for the company’s red vans. The Auckland-based company established a branch in Christchurch four years ago and offers a comprehensive package to its Canterbury customers. While its core focus is on electrical service and maintenance work for commercial and industrial clients, which is carried out by skilled and registered electricians, Clarkson Electrical has completed turnkey electrical projects ranging up to $3.5 million in value, using its own electrical staff and contractors. These projects have been in the commercial, industrial and hazardous areas and can involve design and build.
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We’re focused on that service work and are looking at lots of opportunities within that service response and breakdown sector. We’re there for Christchurch. - DAVID CLARKSON
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Clarkson Electrical is committed to the long-term future of Christchurch.
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Focus on service work
In support of Clarkson Electrical Some of our services include • Painting/decorating • Wallpapering/wall coverings • Maintenance/building repairs
• • •
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Come and see us at 38 Acheron Drive, Christchurch Telephone: 03 348 1348 Freephone: 0800 366 4314
Facsimile: 03 348 0801 Email: admin@cdfnational.co.nz
“We have found their management skills and business integrity to be excellent. Their quality of work and attention to detail from their tradespeople is of a very high calibre.” - Geoff Edwards, Key Account Manager, Resene
Total Electrical Support Ph: 03 348 5965 | www.clarksons.co.nz
78 | July/August 2013 www.canterburytoday.co.nz
property maintenance solutions and can take care of all property issues from small companies through to large multinationals with sites nationwide. The company can project manage single properties or multiple sites, with access to more than 50 contractors geographically based throughout New Zealand. Because of its capacity, Clarkson can achieve savings in labour, materials, and valuable time for its clients.
The company’s property maintenance work includes: • Service level agreements • Specification and standards • Routine scheduled maintenance • Property maintenance plan • IQP inspections • Electrical inspections. Clarkson Electrical has effective systems in place to ensure projects are completed efficiently, on time and within budget. The company has a reputation for tackling technical and complex work that its competitors shy away from.
Hazardous area specialists Clarkson Electrical has considerable experience with projects in hazardous areas. Jeff says while many electrical companies steer clear of hazardous areas, Clarkson Electrical is keen to do this work. Through Terry Clarkson’s expertise as an authorised hazardous area inspector, the company can provide a full appraisal of any electrical installation and its compliance with hazardous area standards. Businesses using or storing volatile or flammable materials (such as printing inks, thinners, paints, chemicals, petrol, gas), need to ensure that electrical design installations and maintenance comply with hazardous area standards and practices.
Christchurch branch manager Jeff Brunton says Clarkson Electrical’s core business in the city involves full electrical service work, which Non-compliance poses enormous safety risk includes planned or preventative electrical and financial claims against business owners maintenance and servicing. under the Occupational Health and Safety Act and/or with individual insurers. It is important This expertise, combined with a national to have your building or site audited and to coverage and a 24 hour breakdown service, make changes to ensure compliance is met in has led the company to develop a solid hazardous area. reputation in electrical work within the commercial and industrial sector. Clarkson’s has national service agreements in a variety of industry sectors, including the banking, fast food and petrochemical industries and can offer industrial and building services maintenance.
Property maintenance Clarkson Property Maintenance has a reputation for providing service in total
Key services of Clarkson Hazardous include: • Hazardous site audit • Design services • Appraisal of electrical installation
• Compliance with hazardous area standards • Hazardous inspections • Hazardous area four-yearly re-inspections.
Rebuilding Christchurch | Clarkson Electrical
Ready for growth
A total building service
Clarkson Electrical is committed to Christchurch and plans to have a long term role in the city’s rebuild.
Clarkson Electrical can take care of every aspect of your general building maintenance, right through to the gardens.
Since the Christchurch branch was launched four years ago, Clarkson Electrical has primarily been involved in servicing two major petrochemical clients to date.
“Our builder/gardener does a really good job. He’s very skilled and is customer focused and easy to get along with,” Jeff Brunton says.
But Jeff says the southern team is now keen to grow as the city recovers from the earthquakes. “We’re at a point where we want to expand our business and get a bigger client base. “We’re aimed at the service industry. We’ll do installations, repairs and maintenance for commercial and industrial clients. The time has come for us to get out there and look for new clients.” The Christchurch branch employs qualified electricians, a builder/gardener and an electrical apprentice. The company also has a network of subcontractors throughout the South Island to ensure clients with a varied geographical base can be fully supported. David Clarkson says Clarkson Electrical was established in Christchurch before the first earthquake and is here for the long haul. Its original premises in Montreal Street was destroyed by the earthquake and the company is now located in Acheron Drive, Riccarton.
“We’re focused on that service work and are looking at lots of opportunities within that service response and breakdown sector. We’re there for Christchurch.”
We can provide customers with an all-round solution for electrical work through to grounds and building maintenance. We do all of Mobil’s gardens and provide a full service for the entire premises, inside and out.
“I’m looking to get someone else in to do the gardening work exclusively, which will free him up to do the building and maintenance work.
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- JEFF BRUNTON
“We can provide customers with an all-round solution for electrical work through to grounds and building maintenance. We do all of Mobil’s gardens and provide a full service for the entire premises, inside and out.
A wide range of services: • Electrical contracts plus design and build • Preventative electrical maintenance and servicing • A 24/7 emergency breakdown service • Full property interior and exterior maintenance, including gardens • Qualifications and experience in hazardous area work • Switchboard installations • IR thermal imaging to detect electrical faults • Electrical consulting • Compliance with electrical regulations.
David Clarkson, left, and Jeff Brunton, of Clarkson Electrical.
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“We do a lot of petrochemical work and during the earthquake we still had an obligation to keep service stations up and running, as well as emergency services such as fire engines and ambulances,” David says.
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“We also have close ties with plumbers and builders so we can do or manage everything, giving the clients peace of mind that their maintenance is being looked after so they can focus on their core tasks.”
National support and backup Clarkson Electrical offers Christchurch customers a 24/7 service for emergencies and breakdowns to minimise business interruption and downtime. Jeff says the backup and expertise within the company’s Auckland head office is invaluable, with specialist staff available to fly down to assist when needed. The company invests considerable time and resources in training and development
of staff, apprentices and contractors, paying close attention to health and safety, site audits and new technology. “We pride ourselves in the service we provide, the quality of our workmanship, our technical expertise, and value for money. "With our expertise and experience plus being a family operated business we can offer a cost effective service and also be very flexible and responsive in meeting all of your needs.”
Clarkson Electrical Limited 28a Acheron Drive Riccarton Christchurch 8041 T (03) 348 5965 T 0800 363 080 — Advertising Feature
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“NO JOB TO BIG OR SMALL” www.canterburytoday.co.nz July/August 2013 | 79
Rebuilding Christchurch | Hillview Construction
The hillside specialists Not only are the Port Hills Christchurch’s playground, they provide the perfect opportunity to build rooms with a view. Step up Hillview Construction Limited specialists in building beautiful homes on Canterbury hills. Created by Shaun and Kate Campbell, Hillview Construction thrives on new challenges and specialises in architecturally designed building projects that feature complicated building techniques and difficult hill sites. “We are able to build a huge variety of buildings and we pride ourselves on being able to complete more challenging builds, such as tilt slab homes, split level, duplex, cantilevered and pole houses,” Shaun says.
The company has specialised in hill sites since its formation in 2008. It is currently building two new hill-site homes in Cass Bay.
Hillview Construction can help customers with every aspect of their new home building project, from planning and budgeting through to completion. The Hillview team will help clients save money throughout their building’s construction, without having to compromise on quality. The company’s pricing model delivers cost savings and simplicity. “We are true professionals and understand the importance of clear communication, delivering projects on time and within the desired budget,” he says. “No matter the size of your project, we are here to work with you in the building of your new home.”
Building architecturally designed homes on hill sites is a specialty of Hillview Construction.
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Building on hill sites requires a high degree of skill and attention to detail, which Hillview Construction has plenty of.
Other new build projects completed recently include a unique high-spec 400sqm house on a 2000sqm section at Tai Tapu, which Campbell says has been a big success, with the owners rapt with the finished product.
Hillview at a glance
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Testimonial
“Shaun from Hillview Construction was contracted by us to undertake the build of our architecturally designed home on the hill in Christchurch. Shaun and his team worked with our team of subcontractors and it is a testament to their professionalism that they coped very well with an everchanging project environment.
› › › ›
New Builds Earthquake Repairs Residential and Commercial Builds Renovations and Alterations
Proudly associated with
Hillview Construction
C. 021 149 7884 E. mike@hoopselectrical.co.nz
m 027 222 6935 p 03 332 6779 e info@hillviewconstruction.co.nz
“As to be expected in construction, we did hit a minor glitch, and I was impressed by their attitude and approach to getting this resolved. “Shaun and his team are exceptionally obliging and the quality of their workmanship is also very good. Both my wife and I are delighted with the work that has been done and will certainly use their services in the future.” - Jeremy Thomas, Christchurch
www.hoopselectrical.co.nz
www.hillviewconstruction.co.nz
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The company was formed five years ago by Shaun and Kate Campbell, who today lead a dedicated team of builders and subcontractors. “Since 2008, we’ve helped over 80 customers with showing them how they can save money throughout their building's construction, without having to compromise at all on quality,” Shaun Campbell says. “We have the knowledge to personalise your project. Our clients are continually impressed with our ability to bring their concepts to life.” Hillview Construction specialises in all building services for both residential and commercial buildings. The company prides itself on building quality homes and light commercial premises, possessing the experience and knowledge to take on any project. Whether you need a new build, renovation, alteration or earthquake repair; the team at Hillview Construction has you covered. They work with customers throughout the Canterbury region to ensure their building needs are met.
STONELAY STONEMASONS | Ph 021-368-666
SPECIALISTS IN ALL TYPES OF STONEWORK AND STONE. E: stonelay@yahoo.com www.stonelay-dingoservices.com 80 | July/August 2013 www.canterburytoday.co.nz
DOUG HOUSTON 021 0822 5188 spadeworknz@gmail.com PO Box 10129, Phillipstown, Christchurch 8145
DRIVEWAYS GENERAL EXCAVATION HILL EXCAVATION ROCK BREAKING SITE CLEARING TRENCHING
Rebuilding Christchurch | Hillview Construction
Hillview Construction offers a high quality building services throughout Canterbury, including:
A high-quality finish is what Hillview Construction is all about.
• Architecturally designed homes • Specialist hill-site homes • Light commercial premises • Renovations and refurbishments • Earthquake repairs.
Light commercial projects Hillview Construction has the experience to build a wide variety of light commercial projects, as well as completing renovations and earthquake repairs to a high standard. Hillview Construction has built a variety of commercial premises, including restaurants, cafés, offices and shops. The company has the expertise to bring any concept to life, with a pricing model that delivers cost savings and simplicity.
Building working relationships
Earthquake repairs Hillview Construction is the perfect solution for anyone wanting their earthquake repairs done efficiently and to a high standard.
demolition and new build, helping customers through the whole process of building their new home.
“We’ve learned the process first hand, because we work directly on EQC repairs and also with home owners who want to opt out,” Shaun says. “We can demolish your old home and rebuild your new home.”
“We are happy to work alongside your insurance company to make sure your rebuild is both a smooth and easy process,” he says.
If your home has been damaged beyond repair, Hillview Construction can manage the
“We can also help you with any earthquake issues you may have, from helping you through the opt-out process through to rebuilding or repairing your house.”
Renovations and repairs Hillview Construction also undertakes general home renovations and works hard to make them easy and affordable. “We can extend, restore or renovate your existing home. We have the skills and knowledge to advise you and suggest design ideas for your home renovation. We can guide you through the process, managing your building project from start to finish.”
Hillview Construction has developed strong working relationships with several Christchurch architects, ensuring each project meets the needs of the customer and the site. Director Shaun Campbell says Hillview Construction is a preferred builder for a number of architects who recommend the company to their clients. These architects include Coll Architecture, Stufkens and Chambers Architects, MCD Architecture and Peter Dunbar Architectural Designer.
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www.canterburytoday.co.nz July/August 2013 | 81
RR Rebuilding Christchurch | Hillview Construction
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Quality and service Quality and service are a huge focus for the team at Hillview Construction. Shaun says his company’s high level of service is second to none. “We’re a small company; we work for the client. We’re a tight-knit group and we give them one on one service. We’re there working for them,” he says. “Our positive relationships with our clients are a big thing, as well as providing them with good service. It’s about giving them what they want and need.” Quality is also essential when building high-spec homes and challenging houses on hill sites.
Hillview Construction is a registered Master Builder and provides every client with the backing of an independent peace of mind Master Build seven year guarantee. The company is also a member of both Site Safe and Hazard Co and promotes effective health and safety systems on its work sites.
Hillview Construction Limited T (03) 332 6779 M (027) 222 6935 E info@hillviewconstruction.co.nz www.hillviewconstruction.co.nz — Advertising Feature
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Rebuilding Christchurch | Unlimited PT
Realising Unlimited’s potential Unlimited Paenga Tawhiti is a special character secondary school that began life in the Christchurch CBD back in 2003. While the school has only been around for 10 years, that time has seen it operating from three different locations. Here Unlimited students Zea Harman and Robyn Moir-Meyer tell us about the school’s arduous journey to become a place they now view as a community. "We were uprooted from the CBD after the February 2011 earthquake, at which time we moved to Halswell Residential College, a site we shared with two other schools. We spent two years based in Halswell before relocating again to our current site on University of Canterbury College of Education campus. When we found out that we were moving campuses again we were apprehensive at first. Moving schools is a painful process. People didn’t want more change, especially when they had settled into Halswell because, despite it’s location (away from the central city we were used to), we were made to feel welcome there and it was actually beginning to feel like home. Some students opposed the shift, but after the move was complete they were as content as the rest of us. We are now occupying custom-made, relocatable buildings with ample space for everybody and all of our resources, instead of dormitories which weren’t really appropriate learning spaces and having containers full of the things we needed to support our learning. We are also much closer together, which makes our school feel much more like a community, as it was in our original site on Cashel Street. The first couple of weeks at the beginning of 2013 year were busy because everyone was working out new bus routes, unpacking resources, figuring out a new schedule and a new campus, but we have
all settled in reasonably quickly and we’re beginning to feel at home here. Students and staff are more excited about coming to school now, attendance is better and the levels of enthusiasm for learning have risen. We feel more comfortable showing our new campus off to possible applicants and their families because we’re in presentable spaces that we can be proud of. We are also in a position where we can form a connection with the University Of Canterbury that we students learn Chinese and some have had hope will extend further over our time here. the good fortune to be selected to go to China We much prefer the Wairarapa Block campus. later this year. Even though it is not a long term solution, it’s exceptional for now. We’re warm, with better Another fantastic opportunity that has arisen from being near the university is that because resources, we don’t have to go as far to get of our location courses are much more to school anymore and UPT feels more like a accessible and it’s far easier to participate community every day. in and complete papers at a tertiary level. Being able to access the Ilam Fields, as well Advanced and enthusiastic students have as enjoying two fantastic gyms, netball the ability to be challenged in a supported and tennis courts, has been extremely environment. Being close the UC campus advantageous in encouraging people to has enabled students to benefit from these participate in more physical activities, as circumstances with geographical ease. well as allowing us to have multiple sporting We are thankful to all of the people that teams that we are very proud of. worked for this relocation and all the people As an Enviro School we have been lucky to who have supported us since February 2011, connect with the Sustainability House at because without them we would not be here UoC, which is a wonderful connection to with the advantages that we have and will have, because there are many students at experience for the foreseeable future. Unlimited interested in sustainability and the environment. We are also next to the English What we have experienced as a school has been a long and arduous journey, and our Language School and have had students from thoughts go out to others who lost their there visit us and participate in some of our schools during the past few years. However, language classes. we welcome others to share in our good We have a Confucius classroom set up next fortune and become part of the Unlimited Paenga Tawhiti community." to the English Language School where
Unlimited Paenga Tawhiti Wairarapa Block Dovedale Campus University of Canterbury T (03) 377 7773 E office@unlimited.school.nz www.unlimited.school.nz — Advertising Feature
Contact Info Mark 021 - 516 - 519, Nadine 021 - 356 - 112
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www.canterburytoday.co.nz July/August 2013 | 83
Solutions | Tui Electrical
Service that stands out from the crowd With a large number of electrical contractors to choose from in Christchurch, it’s hard to know who to ring when you’ve got a job at home that needs to be done. Try Tui Electrical, which is focused on service, communication and doing a great job for its customers.
Focus on residential work Tui Electrical was established by owner Sam Lim late last year and is focused on providing a top level of service to residential customers throughout the city and surrounding districts. Lim’s family is from Christchurch and he was keen to get involved in the city’s rebuild.
Lim says the business has been well received by Christchurch customers, who quickly began recommending Tui Electrical to people they knew. “Initially I did a bit of advertising with Treat Me and Grab One, and business has been going well,” he says.
Tui Electrical owner Sam Lim is all about providing great service to Cantabrians.
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The company can take care of any residential electrical requirements, including renovations, repairs and new homes. It undertakes projects of all sizes, from small one-off jobs through to complete new home wiring, with no job too big or small.
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I offer a great service and I go out of my way to help people. I’m reasonably priced, prompt and have good communication, which I think is one of the big things; I like to help people.
“At this stage I’ve mainly been doing renovations, such as putting in additional lights or power points. But as the business grows, the new builds will hopefully come.” And while Sam is currently a one-man operation, he hopes to have another electrician on board within a year.
Why choose Tui Electrical? Sam says Tui Electrical differs from other electrical contractors due to his focus on service. “I offer a great service and I go out of my way to help people. I’m reasonably priced, prompt and have good communication, which I think is one of the big things; I like to help people.
- OWNER, SAM LIM
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“I’m sticking to residential work at this stage because it’s just me, but I’d like to get into light commercial work in the future. I’m always open to new areas of business to keep up with the times.”
Communication is one of Sam’s biggest strengths. “I communicate really well with the customer, from the initial quote right through to the end. I stick to my word and I abide by all the rules and regulations. “I offer an all round service and I’m trying to cover all the bases. If people need something done with their TV or phone I can help. Being a new business, I just want to nail the basics and build from there.”
• Wall lighting • Switches • Switchboards • Recessed lighting • Downlights
Working partnerships Tui Electrical has formed some strong connections with other local businesses during its first six months of operation. Owner Sam Lim says his main supplier is Ideal Electrical, which supplies him with a range of products. He also subcontracts to Sunshine Solar, which supplies him with about 10 percent of his work.
• Phones • Outdoor lighting • Installing security lights • Hot water heaters • Heat lamps • Circuit breakers • Fault finding • New power points • General maintenance
Tui Electrical 21 English Street Sockburn Christchurch T 0800 884 669 (0800 TUI NOW) M (027) 2968873 E tuielectricalnow@gmail.com — Advertising Feature
84 | July/August 2013 www.canterburytoday.co.nz
Tui Electrical can take care of all your electrical needs, including:
• Home alterations and renovations • Earthquake repairs • Custom designing • New home wiring • Free quotes.
Agribusiness | NZ Meat Industry
New Zealand’s meat industry a case study in adaptation The meat industry in New Zealand has represented an immeasurably valuable GDP driver for the country for more than 130 years since the first exports of frozen meat headed to the United Kingdom. Its presence keenly felt both here and abroad has been the traditional backbone of New Zealand, both economically and culturally. The journey of the industry’s evolution to become what it is today, while challenged by drought and volatile market conditions, is progressive by its very nature. Influenced and inspired by technological turning points and challenged by external and global factors, the meat industry is part of a powerful alliance with Government and key industry players. The Primary Growth Partnership (PGP) is a government and industry led initiative investing in significant programmes of research and innovation to boost the economic growth and sustainability of New Zealand’s primary sectors from producer to consumer.
Driving innovation
Federated Farmers Meat and Fibre Chairperson, Jeanette Maxwells says the programme indicates the entire red meat industry is on track progressing towards a brighter future. “This PGP will provide a huge amount of investment in ways farmers can directly increase their productivity and returns through their own efforts, so it is very heartening that Beef and Lamb New Zealand’s co-funding resolution was supported. “Federated Farmers saw the potential in this partnership and more than three quarters of the sheep and beef farmers who voted agreed.
• Seafood (including aquaculture)
• Education and skills development • Research and development • Product development • Commercialisation • Commercial development • Technology transfer.
“While the red meat sector is having a tough season with drought now adding to the stress of lower prices, I am confident this scheme could mean we do not face such dire seasons in the future.”
“As much as we would like to, we can’t guarantee profitability in this sector. What we can do is build capability through tools and services so the sector and its individual businesses are better equipped to navigate through these uncertainties
The PGP will fund research into what improvements on and off farm can be made to directly increase farmers’ productivity and lower input costs.
“Historically, pastoral research and development (R&D), despite its enormous value, has had a variable degree of uptake among farmers,” Whall concedes.
“It will lead to better communication and collaboration between all parts of our industry, which will increase farm gate returns,” Maxwells adds.
“Traditionally when research has been developed, packaged up and delivered to farmers, we have possibly treated them as ‘one size fits all’ market. If that was ever true, it is most certainly not the case the today with a wide variety of different farming systems and associated management and skill sets across the sector.”
“It would be great to look back on the 2012/13 season and say, ‘That was the year when everything changed for the better’.”
Key challenges Beef and Lamb New Zealand’s strategy manager, Kelvin Whall says there are significant forces that shape the meat industry in New Zealand and the PGP is playing an integral role in the mitigation of these challenges.
As of December 2012, the total government and industry investment in the PGP since its inception in 2009 had topped $665 million – palpable evidence of the drive to lift economic Not only is the meat industry a biologically and seasonally dependent sector, meaning growth through primary sector innovation. farmers and processors are constantly working Industries involved in the Primary Growth with uncertainty, but there are factors beyond Partnership include: the industry’s direct control that continue to challenge profitability. • Pastoral (including wool) and arable production “As an export driven sector we don’t operate • Horticulture
The collaborative approach between government and industry has led to substantial investments across these sectors – investments that cover the whole of the value chain, including:
in isolation; the global financial crisis has impacted both demand and exchange rate,” Whall explains.
Understanding this industry involves a social science approach. Decades of investment in physical and biological focused R&D needs to be supplemented by an analysis of what makes the various parts of the industry tick, in order to have a fundamental understanding of needs and preferences and package tools and services accordingly “The increasing diversity in the sector, from corporate governance farms through to traditional small family farms, means there are very different needs and so treating technology transfer as a ‘one size fits all’ simply won’t work,” Whall says. “We need to better understand farmers and what drives them to make a decision by looking closely at the characteristics of the different parts of the industry.”
• Forestry and wood products • Food processing (including nutraceuticals and bioactives). The collaborative approach between government and industry has led to substantial investments across these sectors – investments that cover the whole of the value chain, including education and skills development, research and development, product development, commercialisation, commercial development and technology transfer. Every implemented programme and project that is a direct manifestation of the PGP is a joint investment between the Crown and industry with contributions by coinvestors equal to or greater than the Crown PGP funding. Beef and Lamb New Zealand, on behalf of sheep and beef farmers, is a co-investor in the PGP which has been embraced by key industry members. www.canterburytoday.co.nz July/August 2013 | 85
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Agribusiness | NZ Meat Industry Industry successes New Zealand’s natural competitive advantage, which owes to its unique environmental characteristics, was established early in the country’s farming history. “Systems and practices in the industry, focused on meeting global market needs have been developed for more than130 years, so while there is real opportunity for improvement, the sector is pretty efficient in many areas,” Whall confirms. “We produce enough food to feed more than 40 million people around the world. When you produce more than you can consume locally, you need systems that can accommodate this. “Our farmers and processors provide beef and lamb products to more than 100 markets around the world, which is about 90 percent of our production. This makes New Zealand unique as an agricultural exporter.” Beyond its exporting strengths, the sector level achievements of the meat industry are multitudinous – not least of which is the fact that despite the dramatic decline of sheep flock numbers, there has been a massive improvement in productivity.
The meat industry in New Zealand • The meat industry in New Zealand has represented an immeasurably valuable GDP driver for the country for more than 130 years since the first exports of frozen meat to the United Kingdom • Systems and practices in New Zealand’s industry, focused on meeting global market needs have been developed for more than 130 years
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This PGP will provide a huge amount of investment in ways farmers can directly increase their productivity and returns through their own efforts, so it is very heartening that Beef and Lamb New Zealand’s co-funding resolution was supported. - FEDERATED FARMERS, MEAT AND FIBRE CHAIRPERSON, JEANETTE MAXWELLS
The emergence of the dairy sector during this period also meant farm land became hot property. The dairy sector represents a core constituent of the New Zealand economy. Close to four million dairy cows and more than 12,000 diary farmers produce more than fourteen billion litres of milk annually with 95 percent of all milk produced being exported. “During this time economic forces have dictated a significant conversion of land from sheep and beef over to dairy,” Whall explains. “Over this period of time, the nature of meat exporting has changed – meat processing and distribution channels divided into different markets. Meat was starting to be exported chilled and vacuum packed so it could compete with domestic fresh meat in global markets. The industry has derived substantial success from this change.” The PGP is one of the more recent and more modern opportunities for the industry. It has been touted as a much-needed vehicle
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required to incite transformational change in the sector. The collective will of the public private partnership underpins and facilitates all the PGP projects. These projects in the sheep and beef sector can be characterised by the desire to deliver a sustainable, practical and adaptable industry for the next 130 years.
Beef and Lamb New Zealand PO Box 39-085 Christchurch T (03) 357 0691 E kelvin.whall@beeflambnz.com www.beeflambnz.com Meat Industry Association of New Zealand Level 5, Wellington Chambers 154 Featherston Street Wellington T (04) 473 6465 E info@mia.co.nz www.mia.co.nz
— Advertising Feature
• Our industry produces enough food to feed more than 40 million people around the world • Farmers and processors provide beef and lamb products to more than 100 markets around the world, which is about 90 percent of our production. This makes New Zealand unique as an agricultural exporter.
“Our lamb production has been largely maintained despite the large decline in overall sheep numbers,” Whall says. These changes owed to a quantum structural shift in the mid-1980s. “The industry was deregulated in the eighties, but prior to that we were a fairly regulated economy with Government structural support and intervention,” Whall explains. “This support came in the form of supplementary minimum payments – subsidies made to the farmers by the Government.”
From the beginnings of Halls over 40 years ago, the company has grown into one of the most sophisticated specialist refrigerated carriers in New Zealand. Halls has developed a true national network with branches from Auckland to Invercargill. Within this extensive network, Halls provides road, rail, containers and in certain locations, storage options for current and new customers. Halls has a significant service provider throughout New Zealand to the Meat Industry for a number of years. We value the relationship that has developed during
this time, and look forward to continuing to grow and extend this working relationship to meet the challenges we will encounter into the future.
You can contact us at either; (03) 344 0586 or (09) 269 1100 for any additional enquiries or information. www.halls.co.nz
Effectively the farmers were paid to produce, but this subsidisation came to an end, along with many similar supports in the New Zealand economy and the industry was forced to go “cold turkey” and adjust to a market led system. “We have been a case study for many ever since – because many other countries around the world continue to rely on this agricultural subsidisation,” Whall explains. “But, if you look back across this time period and the significant change it demanded in the sector, you can see that it put New Zealand farming in a position where it had to become more market-orientated. It was forced to look at value-led market chains and ways to improve productivity.”
Halls Depots North Is. Auckland Te Puke Napier Palmerston North Wellington
1 Spartan Road Takinini Station Road Te Puke 16-18 Turner Place Onekawa Cnr Rangatikei & Tremaine 21 Cashew St Grenada Nth
Ph 09 269 1100 Ph 07 573 0225 Ph 06 842 0653 Ph 06 356 8910 Ph 04 232 7408
Fax 09 268 2507 Fax 07 573 8351 Fax 06 842 0658 Fax 06 358 9286 Fax 04 238 2410
South Is. Blenheim Christchurch Dunedin Invercargill
Gouland Rd Spring Creek 632 Main South Road 572 Kaikorai Valley Road 235 Mersey Street
Ph 03 570 5081 Ph 03 344 0586 Ph 03 488 5553 Ph 03 214 9370
Fax 03 570 2094 Fax 03 349 5641 Fax 03 488 5560 Fax 03 214 9371
www.canterburytoday.co.nz July/August 2013 | 87
Agribusiness | Farmers Mill
South Canterbury’s state of the art mill The state of the art Farmers Mill Co-operative has opened in Timaru with the capacity to process more than 30,000 tonnes of grain a year.
Farmers Mill fast facts • Farmers Mill is the only flour producer in New Zealand that makes 100 percent New Zealand flour • Accountability from paddock to plate • Producing high-quality flour milled on state of the art European equipment • Flour processing capacity is six to seven tonnes per hour
The $10 million Farmers Mill was launched in late May and features new high-tech Italian milling equipment that has not been seen before in New Zealand.
• Annual production will exceed 28,000 tonnes • Farmers Mill produces flour for food manufacturers throughout New Zealand.
Farmers Mill chief executive Grant Bunting says the launch of the mill was a great success and was attended by Prime Minister John Key.
New Zealand made flour Farmers Mill is owned by 12 South Island farmers and GPM (Australia) Pty Limited, which distributes milling equipment. Built during a 10 month period, it was producing high grade flour ahead of its May opening, including product trials for potential customers and the product is traceable from paddock to plate. The mill is a manufacturer and marketer of flour and speciality grains grown in the South Island and is the only independent grower-owned and operated flour producer in the country. Chairman Murray Turley says that traceability from ‘paddock to plate’ has a greater significance today due to increased awareness of food safety and security. “We are committed to delivering our customers the best quality flour in New Zealand from 100 percent New Zealand grown grain,” he says.
Farmers Mill is designed to mill soft wheat to a higher standard than the older equipment. The mill will produce premium biscuit, baking
The bulk of the flour produced to date has gone to Griffin’s Foods Limited for biscuits and Couplands Bakeries, with interest coming in from other parties as well. It will eventually be used for a wide range of products, including pizza bases and bread. Grant Bunting says the mill’s primary focus at the moment is to supply the domestic market, where there is plenty of opportunity for growth. “With our state of the art flour mill, we are able to produce higher quality flour, tailored specifically to our customers’ needs - a significant development for the sector.”
Large production capacity Farmers Mill has the potential to produce more than 28,000 tonnes of flour a year. “I think it will take us 18 to 24 months to get to capacity,” Grant says. “In the coming year we’d expect to be processing 24,000 to 25,000 tonnes of grain.” Six staff are currently employed at Farmers Mill, with up to 10 expected once the mill is running two shifts, 24 hours a day. “Being the most recent mill built in New Zealand, it has the benefit of adopting the most recent technology, which doesn’t require the same level of staffing as the more traditional mills,” Grant says.
88 | July/August 2013 www.canterburytoday.co.nz
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Testimonial
“Farmers Mill used Thompson Construction and Engineering for the construction of our new flourmill. Because of the time constraints in getting this project up and running, the board had no doubt that Thompson would be the only company in the South Island that could meet the construction schedule required for this technically challenging build. “Using in-house design and ‘out of the square’ building concepts and lateral thinking ensured that the whole project went without any holdups and ended up seven days ahead of schedule, despite some of the most inclement weather that South Canterbury has had in recent times. We can’t thank the crew at Thompson Construction and Engineering enough. Well done.” - Dave Howell, general manager, Farmers Mill Ltd (2012)
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Farmers Mill chairman Murray Turley and Prime Minister John Key at the official opening of Farmers Mill in late May.
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“Over the last few decades, the control of New Zealand’s flour milling industry has moved offshore and at times has taken the supply of grain offshore as well. As arable farmers we are continually looking for ways to ensure the sustainability of our industry - the obvious step was to reinvigorate the strong tradition of flour production in South Canterbury.”
and bread flours to the specifications for highend customers.
Farmers Mill 79 Elginshire Street Timaru T (03) 688 2800 E info@farmersmill.co.nz www.farmersmill.co.nz — Advertising Feature
Export | Airborne Honey
Golden goodness
One New Zealand business is such a little honey – quite literally. Airborne Honey is as sweet as you can get in the professional game, but don’t let its mandate fool you. It might be offering the sweetest of treats, but it’s a tough cookie through and through. Established in 1910 on Banks Peninsula, this authentic and well respected operation continues to fly high like the bees that make Airborne Honey buzz.
diet. In 2012, for example, a study published in the official journal of the American Academy of Pediatrics, revealed that honey before bedtime can significantly ease coughs and colds in children with upper-respiratory infections. On top of that, it is the most natural way to sweeten foods, and is highly palatable for children.” Airborne Honey’s product, Honey for Kids is becoming particularly popular in China because of a brilliant reputation that precedes it and a relationship with its customers that is predicated on trust.
“Mums are purchasing New Zealand honey because they want to be confident in the quality of the honey they are feeding their children,” John confirms.
From bitter to sweet and clear to creamy, the range has got a flavour for every fancy – Clover (light and delicate), Manuka (strong, fresh and clean), Manuka with Wildflower (dark and flavorsome), Rata (mild yet rich and almost salty), Vipers Bugloss (delicate and chewy), Nodding Thistle (floral and subtle), Kamahi (distinctive and full-bodied), Honeydew (heady and malty), Tawari (subtle and mild), Rewarewa (rich and malty) and Thyme (aromatic and savoury).
“In recent years, there has been much debate over the authenticity of liquid honey. Many liquid honeys, including those marketed at children have been found to be over-processed and heat damaged. This is especially prevalent in countries such as the United States and China.”
Offering a range that would romance even the pickiest of palates, Airborne Honey isn’t just about pretty packaging (although it is very pretty) and isn’t just about flavours that inspire the salivary glands (although they definitely do), this business is all about, well, good business.
“International standards for honey dictate that the total pollen count for liquid honey should exceed 100,000 pollen grains per 10g. However, many of the liquid squeeze honeys on supermarket shelves have less than 10,000 pollen grains per 10 grams.
“Parents across the world are recognising the health and quality benefits of feeding New Zealand honey to their children. “This is largely due to improved education around the health benefits of honey, as well as international confidence in the safety and quality of honey produced in New Zealand.
Honest means that the honey is true to the variety printed on the label. Undamaged demonstrates that the honey has not been heat damaged and traceable means that every jar of Airborne Honey can be tracked all the way back to the beehive.
Airborne Honey has got a heart of honey coloured gold too. The company’s own product for children, Honey For Kids, has become one of the brand’s top-selling lines both in New Zealand and internationally – another indication that children’s honey is becoming more widely sought after.
As New Zealand’s oldest and most trusted honey brand, Airborne Honey is also distributing its monofloral magic here, there and everywhere.
The reach of Airborne Honey stretches far and wide – worldwide. Airborne Honey sales and marketing manager John Smart says the new fascination global taste buds are developing for the product comes down to smart education and working hard to get the delicious message out there.
Airborne Honey has recently introduced an honest, undamaged and traceable label to all honey jars to ensure customers can have unwavering confidence in the product.
A heart of gold
A busy bee
Monofloral? Yes, we thought you’d ask that. It’s the name for a family of honeys that are premium by personality and fragrant by flavour. Primarily harvested from one single nectar source, there’s a symphony of tastes in the monofloral honey range.
honey. This process destroys the natural enzymes found in natural honey.”
The consequence of over-processing honey is that it turns into sugar syrup. “Ultra-filtering it removes the pollen, which is a great source of protein,” John explains.
“The other issue facing honey is over-heating it for long periods of time to liquefy the
“As a family owned business, family is always forefront of our mind – not just ours, but those around us too,” John confirms. “As a business we are very proud to be able donate $0.10 for every squeeze bottle of Honey For Kids sold in New Zealand and around the world to Cholmondeley Children’s Charity. “Cholmondeley is a not-for-profit organisation helping children that are vulnerable and families in crisis. The charity has seen record levels of need since the earthquakes.” For more information about Airborne Honey and all the flavours in its extensive range, visit www.airborne.co.nz Airborne Honey PO Box 28 Leeston Canterbury T (03) 324 3569 E john@airbornehoney.co.nz www.airborne.co.nz — Advertising Feature
Ph: 03 338 1500 | www.croftpak.co.nz Suppliers of PET ( Plastic ) Jars and Squeeze Bottles to Airborne, also we supply Glass Jars and Plastic Pails to the food packaging industry.
“Ongoing research is further supporting that honey can be a beneficial part of a child’s www.canterburytoday.co.nz July/August 2013 | 89
Trade Services | Sydenham Paint Supplies
Support your local paint store Locally owned and operated in Christchurch, Sydenham Paint Supplies is a family run business supplying paint, wallpaper, blinds and a range of accessories - it’s your one stop source for paint and painting supplies. Owner Kimberley Guy runs and manages the store located on Buchan Street. The business offers professional quality, name brand paint at the lowest prices and with a friendly service.
home or business beautiful. Visit the store to see a large range of paint, paint finishes and wallpapers for every room. Sydenham Paint Supplies has a range of wallpaper that is stylish and modern; it would make a striking finishing touch to any room.
“Since I took over the business in 2012 we have gone from supplying one brand of paint to two. We also have many more accessories and our showroom is dedicated to wallpaper and blinds. All of our blinds are made to measure, which is great for customers who want that perfect fit or have a hard to fit window,” Kimberley says.
Can’t find the colour you like?
With a wide variety of paint, gorgeous wallpaper with unique designs, Sydenham Paint Supplies has the products to make your
You’ll be inspired by the wonderful shades that can be created. Simply bring in a sample that you have found and Kimberley will make
No problem – visit Sydenham Paint Supplies and have it specially mixed in store.
90 | July/August 2013 www.canterburytoday.co.nz
sure you leave with your own unique colour that is perfect for you. Previously a hairdresser by trade, colour matching comes easy to Kimberley who explains that she loves seeing a client leave the store with the colour they wanted. “We are not here to give them a colour that nearly matches what they want - I want clients to leave the store feeling happy and with a price they're happy with.
“We want to make your experience the best it can be. As a trade and retail store we will beat or match any of our competitor’s prices on similar products. This includes all of our paint, wallpaper and accessories. “We can also help you brush up the outside of your home or business too. Come and check out our exterior paint and floor paint, with a wide selection of colours.”
Trade Services | Sydenham Paint Supplies
Testimonials
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“Cotec is proud to be a major supplier to Sydenham Paint Supplies. The Service Kim provides defiantly makes her store stand apart from the rest. No project is too small or too big. With the knowledge of colour and paint Kim brings to the local paint store we know that her painters are satisfied and our products are sold appropriately for the right job. “Cotec prides itself on its large range of specialty products witch are available at Sydenham Paint Supplies. Kim and I work closely to give all customers the right advice, therefore all customers can leave Sydenham Paint Supplies feeling confident in the information they have received. I highly recommend coming in to see Kim for a big smile, great service and helpful advice.” - Alison Chapman, business development manager, South Island, Cotec
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“Apco Coatings enjoy working closely with Sydenham Paint Supplies. With Apco expertise in the painting industry and specialised products, we make a great team for giving you all the advice a customer could dream of. Sydenham Paint Supplies is ideal for making sure all their customers leave the shop having the best advice and products suited for their requirements and enthused about their upcoming projects.” – Mike Monteith, NZ sales manager, Apco
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“Dalkeith Builders recommends Sydenham Paint Supplies, the friendly firm who supply much of the paint we use. The Cotec paint supplied gives a superb velvet finish, a lovely patina, which is valued by both the client and the contractor who can be proud of his work. It is an added bonus, and makes us feel virtuous, to be using paint that is environmentally friendly. Colours can be matched with precision and clients are always pleased with the results. We enjoy our association with Sydenham Paint Supplies as their service is impeccable and always provided with a smile.” - Pauline Orevich, director, Dalkeith Builders
Look out for Build and Renovate Today magazine for the latest promotion Sydenham Paint Supplies has to offer or visit its Facebook page for ongoing specials.
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Word of mouth As a small business Kimberley explains that it can be difficult to compete with the mainstream painting brands. “Sydenham Paint Supplies relies on a word of mouth, we feel our service is what makes us stand out from other competitors, we will actually take the time to discuss your options and find the product that best suits your needs. “Getting the name of our store out to the public has been hard to do however, advertising is helping us. Every time we place an advert within a magazine or newspaper there is always a fantastic special for the public.” With the government using larger businesses to help with the rebuild of Christchurch, companies like Sydenham Paint Supplies are missing out on helping with the rebuild. “The main challenge for us has been the EQC tender, but that’s a very long story and something we are looking at to change. In order for small businesses like us to survive we need the opportunity and the chance to help with the rebuild.” Kimberley also says that the business is always trying to find new and exciting products that will make painters and the client’s lives easier. “We always appreciated it when someone gives us a tip on an item they like to use so we can supply it within our store. “We have a great range by Apco called the Ezi Cover range; I like to describe it as ‘quality paints at affordable prices’. We are the only store in Christchurch to stock this product.”
Supporting the local community Supporting the local community is important to Sydenham Paint Supplies. The business has previously sponsored memorial wall sites along with Cotec, by providing paint to artists. The most recent memorial site is on Liverpool Street, near Latimer Square. Artist Tess Sheerin created a vibrant memorial wall and Sydenham Paint Supplies supplied special anti-graffiti paint to protect the art work. The mural is called Giraffing Around and represents protection and looking towards the future with determination. Visit www.tesssheerin.com for more information on the mural. Sydenham Paints supplies has worked with a number of businesses in the area such as Gun City, Bealey’s Hotel, and further afield at The Mecure resort in Queenstown. If you are in the Christchurch area visit Sydenham Paint Supplies and talk to Kimberley who is more than happy to help. Or phone/email to ask about delivery options for you.
Hours 7.30 – 4.30 Monday – Friday 9-12 Saturday Sydenham Paint Supplies 46 Buchan Street Sydenham Christchurch T 080 089 0118 E sydenhampaints@xtra.co.nz — Advertising Feature
ezi•cover
A comprehensive range of paint, formulated for professionals • Made specifically for NZ’s harsh weather conditions • Specialised Primers & Sealers • Premium Acrylic & Enamel Finishes
Available from Sydenham Paints 0800 890 118 | sydenhampaints@xtra.co.nz www.apcocoatings.co.nz www.canterburytoday.co.nz July/August 2013 | 91
At a glance | Pedro's House of Lamb
At a glance | The Gift Shop
The House of Lamb Gifts with a
difference
For veteran restaurateur Pedro Carazo it’s all about looking forward now. “We’ve received an enormous amount of support from our customers and businesses in the community. We want to say thank you to everyone.” Established last year, Pedro’s House of Lamb was an unexpected new venture for Pedro and his nephew/business partner, Iñaki Sanchez. Both are well known faces on the Christchurch dining scene. With Pedro having established Pedro’s Restaurant in 1980 and Iñaki joining the family business in 1995. Situated in the heart of the city Pedro’s Restaurant was renowned for serving only the best traditional Spanish dishes.
For 30 years Pedro’s Restaurant was a Christchurch dining institution. Its success was credited to the fresh ingredients, vibrant Spanish atmosphere and the big personality of its owner. February 22, 2011 was a day of devastation for Christchurch and for the Carazo family who lost the restaurant. A new situation meant Pedro’s Restaurant, like many Christchurch businesses, needed to adjust and evolve. With permanent building space in short supply and their original site on Worcester Street flagged within the new CBD Rebuild Zone, Pedro’s adapted. Setting up a modular container in Merivale the restaurant turned its much loved Paletilla al Horno (whole lamb shoulder baked with rosemary and garlic) into a premium takeaway product. The export quality lamb, which is cooked very slowly over a four to five hour period, has proven so popular it often sells out. Feedback on the business’s Facebook page and Trip Advisor reviews show just how well loved this dish is. “The past is behind us, now we look to the future,” Pedro says. “We’re looking at opening another House of Lamb in Christchurch and eventually maybe in Auckland or Wellington. Also we will extend our open hours and start to trade on Sundays soon.”
Proud suppliers of
Pedro’s
for two decades www.taylorpreston.co.nz
The Gift Shop’s goal is simple, to bring joy to people through a diverse range of interesting and delightful products. Each of the two stores offer an eclectic blend of artistic homeware for all tastes, ideal for achieving a slant of design in the home. It also stocks a large range of clothing, accessories, stationery and toys. The company slogan sums up its offerings perfectly – ‘something a little different, for everyone’. The emerging popularity of retro themes and individuality in the home has spiked interest in the wares on offer at the centrally located shops – one at 920 Colombo Street and the other at 363 St Asaph Street. The Gift Shop is fast becoming the go-to place for design conscious homeowners looking to spice up their interiors with some of the plentiful quirky products in store.
If you haven’t visited Pedro’s House of Lamb yet you’ll find it alongside the Carlton Liquor King, bookings can be made on (03) 387 0707.
“My ongoing goal is to continue to stock really nice product that is always changing and grow into a unique shopping experience where people will receive lots of joy and hopefully find something a bit different,” owner Kuhakini McMillan says.
Pedro’s House of Lamb 17 Papanui Road Christchurch T (03) 387 0707
The longevity of The Gift Shop is undoubted. From its presence on St Asaph Street alongside the Lotus Heart Restaurant, to the eye catching new store on the corner of Colombo and Bealey Ave, it remains a quirky constant for the people of Christchurch. The decision to open the second store was a
— Advertising Feature
b of Lam GARDEN CITY e s u o H dro’s port Pe p u s o t PRODUCE Proud
FRESH FRUIT AND VEGETABLE WHOLESALERS P. 03 344 2470 | 021 899 474 U5/91 WATERLOO RD HORNBY vegtables@paradise.net.nz 92 | July/August 2013 www.canterburytoday.co.nz
semi-leap of faith from Kuhakini, but a leap that has paid dividends. “I decided to open the second store on Bealey Ave for more visibility and to be accessible to a wider public. It was a leap of faith, but has paid off with lots of new people coming in. It’s also been good for community spirit to see progress in the city with new and exciting things popping up.” So next time the usual wares of large chain brands become monotonous and repetitive, reach out for something a little different. The Gift Shop is the ideal place for find that attention-grabbing accessory, clothing item or piece of jewellery.
The Gift Shop T (03) 974 1265 E mcmillan1327@gmail.com www.thegiftshop.co.nz St Asaph Street store 363 St Asaph Street Christchurch Colombo Street store 920 Colombo Street Christchurch — Advertising Feature
View these photos and more online at www.canterburytoday.co.nz
been seen
Images taken and supplied by Lynne Puddy-Greenwood, Events Editor.
If you have an event that you’d like covered, email Lynne at lynne.p@academy.net.nz Trelise Cooper’s shop in the Popup Container Mall invited clients to a Fashion Parade to Launch it’s new range. 1.
Di Bethell, Sally Forbes
2. Sue Young, Janet Shrigley 3. Nettles Lamont, Tania Just, Claire Dorrance 4. Monique Willems, Helena Hitcock 5. Sandi Macrae, Trelise Cooper, Jo Bremford
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The Baretta Bar and Restaurant was launched with French champagne and beautiful food. Guests got to enjoy both the Courtyard with its top entertainment and relaxed atmosphere while the Bar and Restaurant with its rich upmarket fittings, brought class back to the inner city. 7.
Courtney Stewart, Donna Wigg , Denise Tuhaka (Aitkens Hospitality)
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10. Janet Stott (1 Geotechnical), Kim Triegaardt (Journalist) 11. Gregor & Jeremy (Managing Director Baretta) 12. Simon, Emma ,Melinda,Gregor 13. Jen Morris-Williamson, Kayte John
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Award winning Pegasus Winery played host to a Child Cancer Ladies lunch. 14. Christina, Leanne, Jess, Kate, Michelle (BNZ) 15. Clare Wilkinson, Sarah Thomson 16. Rebecca Rosie (Canterbury Club), Karen Lund 14
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17. Sally MacDonald (Sally Mac’s), Belinda Donaldson (Pegasus Wines) 18. Lynette Hood, Sandra Williamson, Yvonne Cheney 19. Sonja Burton (FMG), Kate Robinson (Batercard), Yo Robinson, Rowena Bracken (Sustainable Soils)
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MOTEL’ opening night was well attended ,the play was written by playwright April Phillips and directed by Craig Hutchison, of CAS’n’OVA Productions, ‘Motel’ is a snapshot of eight people who, in one defining moment, find their lives have changed forever. 21. Liz Weir, Stephanie Radley,Stuart Armstrong, Phillip Lee, Jill Morris, Sharon Nossiter, Ray Williamson, Chris Tacon 22. Todd Rippon, April Phillips 23. Richy Whitty, Ali Robb 24. Sam Fisher, Alison Robb, April Phillips, Craig Hutchison, Todd Rippon 25. Lynda Pritchard, April Phillips, Darryl Overend 26. Playwright April Phillips, Director Craig Hutchison 27. Joshua Neville, Glen Tregurtha 28. April Phillips Playwright
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www.canterburytoday.co.nz July/August 2013 | 93
View these photos and more online at www.canterburytoday.co.nz A number of people attended the MACSOUTH13 expo at the SBS Arena, with over 100 exhibitors helping the regrowth of manufacturing in the South island. 29. Neal England, Mark Compton, Geoff Ebdon (NZ Duct & Flex) 30. Clive Greenwood (Media Sales Group), Mike Stewart (Power Save Light Company) 31. Richard Fletcher (RR Fisher & Co) 29
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32. Paul Taylor, Grant Waters, Rob Naughton (Hydraulink) 33. Dejay Potaka, Pau Newman (Carr New Zealand) 34. Oliver Wolf, Guy Ellwood (Tasman Machinery) 35. Gavin Bath, Peter Crawley, Neil Markham (Cadpro Systems)
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36. Steve Marshall, Bevan Lawson, Justin Bennett (Bridon NZ) 37. Greg Garlick (Scope Industries), Sue Kinmond (Hayley Media), Scott Lowen & Elyssa White (TNT Express) 38. Nikolai Hentzschel, Simon Bradwell (ebmpapst)
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39. Victoria & Greg Holster (Lincoln Electric)
The Radio network hosted some of their key clients for drinks and dinner at the Allblacks and France test in Christchurch.
40. Phil Smith (Weld Worx), Cathy Sun (Tayor China),Ken Durbin (Cigweld), Tony Watson (Welder & Electronic Repairs ltd)
41. Karen & Gordon Hartley (St Albans Retirement Village) 42. Levi & Daniel Rushton (Christchurch Removals) 43. Gail & Peter Midgley (Lease Direct) 44. Grant James, Kim Horn (Showerwell )
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45. Phillipa & Stuart Russell (BP Papanui) 46. Adrian & Tammy Kay (Dream Doors) 47. Neil & Rennie Robinson (Sharpies Golf) 48. Jason & Daniel Fletcher (Hamner Holiday Homes) 49. Mike Mullen, Tony Jenkins (Harcourts Holmwood) 50. Helen Charles, Tony Jenkins (Harcourts Holmwood) 51. Janice Porter-Hoare, Stephen Hoare (The Store)
Inspire Canterbury Seminar had a good turnout of Christchurch business leaders at the Westpac Hub recently.
52. Bill Dwyer (Lane Neave), Brett Gamble (Solid Energy) 53. Tony Sewell (Nagai Tahu Property), Steven van derpol (Arrow International) 54. Gill Dal Din (CDC), Melissa Davies (Silver Delta)
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55. Chloe Dear (Christchurch City Council) Sander Kriek (University of Canterbury)
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