S U M M E R C O M M U N I C A T I O N 3
Stay in the Loop
The Lumina Loop Newsletter!
You are receiving this communication because you are a resident (or a guarantor) of the Lumina Communities for 2024-2025
Over the course of the next few months, you can expect to receive regular communication from our office delivered to your DUQ email These communications are intended to help prepare you for life in our communities
As we near the completion of 1045 Forbes Ave Hall, we’ve noticed that our information is sometimes building-specific
Within the pages of this newsletter, you will find information that applies more directly to you and which building you will live in
Although July has just begun, Move-In will be here before you know it! Lumina Communities partners closely with the
In this edition you can expect to learn about:
Duquesne University Office of Residence Life, but we have some unique leasing and move-in procedures that must be followed
You may notice sections of text labeled “TL;DR.” This stands for “Too Long; Didn’t Read” and will help you understand the gist of the section without reading the nitty gritty.
As you read through Summer Communication #3, please read carefully, follow all instructions, and let us know if you have any questions or concerns.
Without further ado: enjoy this edition of The Lumina Loop!
Sincerely,
The Lumina Communities Team
Early Arrival Request Forms SUMMER COMMUNICATION #3
How to Plan for Move-In 2024
Digital Key Agreements
What to do if You Lose Your Phone Payments & Billing
CTS: Printers, IoT, & More
THE MOVE-IN PROCESS:
What Should I Expect on the Day Of?
Important Dates:
July 31: Last day to submit an Early Move-In Request (Brottier & St Martin only)
Aug. 21: Brottier Move-In
Aug. 22: St Martin Move-In
Aug. 23: Forbes Move-In
To Do Prior to Move In:
Complete your Digital Key Agreement on CampusLink
Reserve a Cart (optional) Consult the Lumina Handbook for the Prohibited Items List
For Cart Registration:
BROTTIER
ST. MARTIN
FORBES
Residents must follow the instruction of DU Safety regarding parking.
Moving in can be exciting but also a bit hectic! Like you, many other students are moving into the community and needing assistance We appreciate you taking the time to read this and plan ahead, as well as your patience and flexibility!
Residents are encouraged to reserve a cart to assist with the move in process Slots fill up quickly so plan accordingly! Carts are not guaranteed unless pre-registered
Each timeframe has limited availability based on carts available Carts must be returned no later than 1 5 hours after the completion of their move-in session
We welcome residents to begin their move in on or after their lease starts (unless approved for an early arrival)
Staff will be available to assist during the hours of 9:00a.m. to 6:00p.m. on your building’s move in dates
Brottier: August 21-22
St. Martin Hall: 22-23
Forbes Avenue Hall: 23-25
If you cannot move in during this timeframe, please contact our office to let us know so we can better assist you!
TL;DR... For a successful Move-In, please ensure that you have successfully completed your Digital Key Agreement, reserved a Move-In Cart in advance (optional, but recommended), and that any guests bring Government-Issued Photo Identification
DIGITAL KEY AGREEMENT:
What Is It & Why Do I Need to Fill It Out?
The Digital Key Agreement acts as an acknowledgement of the following documents/procedures:
Residence Life Handbook Code of Student Rights, Responsibilities, & Conduct
Lumina Resident Handbook Fire Safety & Evacuation Plans
This form is required by all residents living in a Lumina Communities building during the 2024-25 leasing term.
The Digital Key Agreement form is available on the Lumina CampusLink page for residents to complete prior to their Move-In. By completing the form in advance, you will expedite your Move-In experience
Residents who do not complete the Digital Key Agreement prior to their arrival will be required to complete the form in-person before receiving the key to their unit
Submissions for the Digital Key Agreement form will be approved in-person during Move-In. This indicates the resident has confirmed their identity with a photo ID, received the key to their unit, and is now responsible for it.
Please read diligently through the Digital Key Agreement for more information about rules, evacuation procedures, and fire safety.
Important! You must be logged into CampusLink using your MultiPass credentials in order to access the 24-25 Lumina Communities Key Agreement form
CLICK THE PHONE CLICK THE PHONE TO ACCESS THE FORM TO ACCESS THE FORM
TL;DR... The Digital Key Agreement is required for all residents living in Lumina Communities The form is available to complete on CampusLink We recommend completing the form prior to Move-In.
You are not the only one! Phone loss is surprisingly common and typically easy to resolve
Here are some first steps: Stay calm & attempt to retrace your steps. 1 Visit the Move-In tent & the Front Desk to provide a description of your device. 2 Call your device from a friend’s number 3.
We are so glad to have your help! As you can imagine, that device means a lot to someone
Here’s what you should do: Treat the device carefully This is someone’s property! 1 Bring the device to the Move-In tent or the Front desk for safe-keeping. 2 DO NOT post the device on social media! 3.
Phone loss is not entirely preventable, but consider these strategies for a faster return
You may want to: Use your information as your lock-screen/background. 1 Keep your ringer or sound on to hear incoming calls & notifications. 2 Charge your device to prevent delays 3.
BILLING & PAYMENTS:
How Do I Pay Rent? What Are My Payment Options?
All billing for the Lumina Communities is admi i d b Duquesne University Office of Student Accou
The rent fee for the fall semester will be appl July. The resident and any authorized users w email notification when changes have poste
Your invoice, which will come from the Unive will reflect any scholarships, financial aid, or p that have been applied The due date will be your invoice
Both Brottier Hall and 1045 Forbes Avenue H month leases and will bill in 3 installments: F and Summer
St Martin Hall has a 9 month lease and will b installments: Fall and Spring.
For more information regarding payment, pl Office of Student Accounts website
CLICK HERE FOR MORE ABOU BILLING & STUDENT ACCOUNT
TL;DR... All Billing will be handled by the Duquesne University Office of Student Accounts Similarly, all payment plans should be arranged with Student Accounts Please direct questions to them at StudentAccounts@duq edu
COMPUTER TECHNOLOGY SERVICES: WiFi, Printers, IoT, Oh My!
Lumina Communities works closely with Computers and Technology Services with the University to maintain the overall WiFi experience for our residents.
The CTS Help Desk has shared the following recommendations to ensure a good WiFi connection:
Verify you are using the correct network (DuqNet or DuqNetIoT) for your device
Avoid blocking any WiFi access points in your unit with large furniture or objects. Turn off interfering WiFI devices
Follow up with roommates or neighbors about turning off their interfering WiFi devices.
Wireless Printers
CTS does not recommend using a wireless printer in your unit. When powered on, these devices broadcast a wireless signal that interferes with DuqNet This causes network interference that can impact everyone in your immediate area.
A wireless printer is available to our residents in each of the community study areas. Go to duprint.duq.edu and sign in using your MultiPass username and password. 1. Click Print in the menu along the top to open the print options window 2 Upload the files you want to print and then click Next 3. Select your community’s printer 4 Click Next. 5. Click Print Now to complete your print job. 6. Collect your print job 7
If you are unable to ‘release’ your print job from the printer before your job times out, you may need to follow the instructions again to successfully print and retrieve your document.s
Dining Plans Coming Soon!
Applications for apartment meal plans will open in July. Plans can be purchased semesterly or yearly. Dining plans are completely OPTIONAL when living in a Lumina Communities building. Please direct all questions to Duquesne Dining at dining@duq.edu.
Primary Package $1,100 per semester
4 meals per week
$ 00 l
Opens July 1
g g
Brottier Hall residents interested in a 2024-25 parking permit must apply on CampusLink beginning on Monday, July 1, 2024 at 12:00 PM.
The annual cost is $1,600. Spaces are limited and assigned based on application time, so apply early!
Residents wanting to renew for 20242025 year will also need to complete the application in addition to returning their old parking pass between July 18th, 2024 and August 1st, 2024.
Premium Package $1,700 per semester
7 meals per week
$750 Flex per semester
Early Arrivals
Move in dates are in accordance with the lease start date:
Brottier Hall: August 21-22
St. Martin Hall: August 22-23 Forbes Ave. Hall: August 23-25
Brottier Hall and St Martin Hall residents may Request to Move-In Early via CampusLink Students approved for an early arrival will be charged an early arrival fee.
There will be no early arrivals to 1045 Forbes Avenue Hall, no exceptions. Please plan accordingly.
Important! You must be logged into CampusLink using your MultiPass credentials in order to access the Brottier Hall Parking Application and the Early Arrival Request form
WAIT! BEFORE YOU GO...
Connect with Us on Multiple Platforms
We are excited you chose to live in the Lumina Communities this upcoming academic year and we are so eager to get to know you! Please follow us on Instagram, Facebook, and CampusLink for additional updates
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This email is monitored during regular business hours for any questions, comments, or concerns. Send us an email!
In the event of an emergency call… Emergency Services 911 Duquesne University Public Safety (412) 396-2677 (emergency)
Contact the Front Desk with any urgent concerns. Brottier 412-396-1450 | 1045 Forbes Ave. 412-396-1600 | St. Martin 412-396-5095
Call the Office Desk at 412-396-1600 during business hours for all other inquiries. Feel free to respond to this email with any questions
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