Your Journey To Homeownership

Give as you go

Yo u r J o u r n e y t o H o m e o w n e r s h i p

“If we couldn’t build a beautiful home in an outstanding area and offer it at an affordable price, we wouldn’t build homes.”

RO B E R T WAT S O N , F O U N D E R

Give as you go

Yo u r J o u r n e y t o H o m e o w n e r s h i p

From the very beginning, our focus at Hayden Homes has been on building quality homes and a strong community.

Robert Watson always stressed the importance of delivering the highest quality home at the lowest possible cost. His wife, Virginia, encouraged the spirit of generosity in everyone who works here.

H AY D E N - H O M E S . C O M

Yo u r J o u r n e y t o H o m e o w n e r s h i p

Gi ve A s You G o

We’ve partnered with our nonprofit, First Story, and others, to provide the dream of homeownership to deserving families. And we conscientiously work to empower every team member to be the next generation of givers. We call it Give As You Go . ™

H AY D E N - H O M E S . C O M

Give as you go

Yo u r J o u r n e y t o H o m e o w n e r s h i p

B u ild i n g Pea ce -of -M i n d

When you buy a Hayden Home, you will see and experience our commitment to quality. You will work with a team who stands by their work, and enjoy a simple home-buying process that is unlike any other in the market.

To start your journey, visit us online or at any of our model homes.

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PRE-CONSTRUCTION MEETING

NEW HOME ORIENTATION

This meeting allows us to align expectations with you,

This appointment takes place prior to your home’s

prepare you for the construction process, and cover the

completion. Your Community Manager, Project Manager

most important construction details of your new home.

and Customer Service Technician conduct this appointment with you. In addition to showing you the best ways to

PRE-DRYWALL MEETING

maintain and protect your investment, we will explain all

During the pre-drywall meeting we will take you on a tour

the features and benefits of your new home and ensure

of every room in your home and discuss its progress. At

you are aware of all the warranties.

this appointment we will walk through the interior and exterior, and review the structure and systems behind the

CLOSING AND KEY DELIVERY

walls of your new home.

On closing day we will schedule a special appointment with you at your new home to deliver your keys and

HAYDEN HOMES QUALITY INSPECTIONS Through our over 300 Point Inspection we are committed to providing a quality home. Each and every Hayden Home undergoes several internal Quality Inspections, as well as a third-party verification that your home was built right the first time. For extra peace of mind, we provide a comprehensive one-year warranty.

welcome you to our Hayden Homes Community!

Your Journey to Homeo 18 17

1

Countertops, tile backsplash, plumbing, carpet, fixtures & appliances

p

Underfloo rf

P

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dy to break rea g – m it ed a p p r ov

7 un

s t r u ction meeting

Project manager prepares and submits plans and specs to city building department

Meet with community manager to select interior features and colors within 14 days of signing

Pre

c

lm e eting

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5

on

6

11

Third party inspections Pre-dr y w a

o d & p ur foundation

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10

Ro

ro

er

Vertical framing, roof sheeting & shingles

h HVAC, plumbing & electrical ug

g & plumbing min a r

14

12

Schedule closing & new home orientation

Insulation, drywall stock, hanging, tape, mud & texture

3 8

16

15 ring floo

Select ho m e

Sign purchase agreement, submit earnest money and loan pre-approval

Interior pa int

Cabinets & trim

&

2

and homesite

Obtain pre-qualification

lan

Start

Final Hayden Homes quality inspection

1

ownership Sign in

Closing & key de liv

title & escro w at

y er

WEBSITE:

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In your browser go to www.hayden-homes.com, select “Service Help Center,” then select “Home Warranty” and fill out the online form.

EMAIL: warrantymanagers@hayden-homes.com MAIL: Customer Care Team Attn: Customer Service Warranty Request 2464 SW Glacier PL, Ste. 110 Redmond, Oregon, 97756

If you do not have internet access, then you may

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call 541.316.2083 to reach our Customer Care Team.

K E Y TO YOUR JOURNE Y

1-year warranty period begins

HOMEOWNER

HAYDEN HOMES MILESTONES

d ri o 1-year warrant y p e

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warranty as expeditiously and professionally as possible.

Warranty Claim, if necessary. Here are the ways to do this:

g

e n

New home orientation

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Our goal is to correct items that require attention under our During the first year in your new home, you may file a

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ny mpa co

y

WARRANTY PROCESS

en

23 ds

& move-in anniversary

Welcome Home

For 24-hour emergency assistance, please call 1.855.429.3363.

Yo u r J o u r n e y t o H o m e o w n e r s h i p

Lend i n g Ch eckl i s t

It is important to understand the process with the lender you select, including time frames, and client responsibility in each of the lending stages. Lenders typically need 30-45 days for the mortgage loan process from start to finish. Here’s what to expect.

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STEP 1

STEP 2

OBTAIN PREQUALIFICATION

COMPARE LENDERS

Be sure you understand exactly what the lender’s prequalification commitment means.

Review fees, loan programs, interest rates, etc.

S T E P CO MPLE T ED

S T E P COM PL E T E D

STEP 5

STEP 6

LOAN DOCUMENTATION

APPLICATION PROCESSING

Your lender will request documentation on your assets, credit and income.

Processing varies by lender and depends on preliminary approval and/or credit approval.

S T E P CO MPLE T ED

S T E P COM PL E T E D

STEP 9

STEP 10

DOCUMENT PREPARATION

SIGNING APPOINTMENT

Loan documents are prepared and provided to the title company.

The title company will contact you for a loan document signing appointment. Be sure to ask if your lender will be in attendance, or if they will be available via phone for any questions.

S T E P CO MPLE T ED

S T E P COM PL E T E D

STEP 3

STEP 4

SUBMIT AN APPLICATION

LOAN ESTIMATE

Interview the lender prior to submitting an application, to make sure you understand what their loan process entails.

Review the Loan Estimate to be clear about items such as cash to close, rates, and fees, etc.

S T E P COM PLE T ED

S T E P COM PL E T E D

STEP 7

STEP 8

ORDER APPRAISAL & SUBMIT LOAN

DISCLOSURES

At this stage your appraisal is ordered by the lender, while your new home is being built.

Make sure you go over all closing disclosures with your lender. Loan signing can take place approximately 3 days later. You’ll review and sign then.

After receipt of appraisal—and any additional credit approval conditions or exhibits requested are provided—the loan will be submitted for approval.

S T E P COM PLE T ED

STEP 11 FUNDING Your loan has funded!

CONGRATULATIONS, you own your own home!

S T E P COM PLE T ED

S T E P COM PL E T E D

Specialty Lighting Kitchen or Dinin

Wall Paint Color Options Backyard Landscaping Upgraded Faucets Selections

Countertop Opt Including Qua Granite and Lam

D esi gn You r Home Personalize structural features, select your color palette, and choose finishes to make this home uniquely yours. To find your floor plan and start your design journey today, go to www.hayden-homes.com/home-plan-gallery

g in ng

Full Casing Around Windows

Covered Patio

Upgraded Backsplash

Upgraded Cabinet Style with Hardware

tions artz, minate

Stainless Steel Appliance Package

Flooring Options Including Engineered Hardwood, Laminate or Vinyl

“Our experience with Hayden Homes was amazing! From start to finish, the process was unbelievably perfect. Hayden Homes provided such awesome care and connectivity with their team all along the way. We are in love with our new home” Happy Homeowner

W W W. H AY D E N - H O M E S . C O M

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