Welcome
We are pleased you have joined us and hope you enjoy working with us! We also hope you take advantage of the many opportunities for learning and development which will come along!
I am Paul, Executive Director of KSC. I am responsible for the overall performance and development of the organisation.
I am supported in my role by Heather & Shona, Support & Care Managers. Leading teams across Fife and Forth Valley, Heather and Shona are also our Registered Managers with the Care Inspectorate.
Kingdom Support & Care is governed by its own Board of Directors
More Info on Board of Directors
Senior Management Team
Tom Barclay CEO of Kingdom Group & Director of the Board of KSC
Shona Laird Support & Care Manager
The Kingdom Group is made up of three entities Kingdom Housing, Kingdom Initiatives and Kingdom Support and Care, as a group we are striving to be One Kingdom. For more information on One Kingdom Click Here For more information on the Kingdom Group
Who Monitors Us?
KSC is registered with the Care Inspectorate Scotland to provide Housing Support, Care at Home and Care at Home Services for Children (Regulation of Care (Scotland) Act 2001). All our services are inspected on the Health and Social Care Standards.
Click Here Click Here
If you would like to read our latest inspection reports Click Here, type in Kingdom in the service function and all our current reports will be available.
Scottish Social Services Council (SSSC)
The SSSC has been creating professional registers for all staff working with children and vulnerable groups for a number of years.
The SSSC Register was set up under the Regulation of Care (Scotland) Act 2001 to regulate social service workers and to promote their education and training. Click Here for more information on SSSC.
Click Here
As a provider of care at home and housing support, all staff working for KSC will be required to register and maintain their registration.
It is the responsibility of each staff member to apply for registration. KSC cannot do this for you but will support you in your application and further information will be provided to you in due course by your line manager.
Paul White Executive Director
Kristina Ansell Business Support Manager
Heather Simpson Support & Care Manager
We currently have 13 individual services across Fife and Forth Valley, providing a varied range of services to support individuals in their own or shared homes and for our homelessness services in temporary accommodation.
Click on the names below for more information on individual services.
Logins and Passwords
Your phone will be sent from the Digital Team and your Service Coordinator or Assistant Service Coordinator will go through the set up with you. You will need a GOOGLE password and PIN. Your Password and PIN will be sent with your phone. For phone instructions - . Your phone will be set up with the Apps shown below.
Click Here
Carista is what we use to view the rotas and access your shifts. Login - email address rorymcpherson@ksc.scot Password - kingdom123 please change your password)
iTrent - to book annual leave, access pay slips etc. You will receive a login from HR.
Click Here
Click Here for Payroll cut off dates.
Storiicare - to view care information about your service users. You will receive your login from your Coordinator / Assistant Service Coordinator. Login Username: rorymcpherson.54863
Password - Password1
Click Here Click Here
CLC E-Learning Portal - to view and complete mandatory and optional courses for your development. for link to sitefor CLC Guidefor CLC Video - Click Here Login - email - rorymcpherson@ksc.scot Password - changeme (please change your password)
KSC Happeo - This is our staff intranet where you can view pages and channels to find information on company news, guidance and policies and procedures. Click on the Happeo App on your phone or Click Here to take you to the Happeo Home Page to view pages and channels.
KSC Website - to view information held on the company and our different services - Click Here
Shona Laird Support & Care Manager
Our Structure
Paul White Executive Director
Norah Smith Executive Director
Kristina Ansell Business Support Team Manager
Kennoway
William Cummings Service Coordinator
Cupar / Balfarg
Kirsty Ferns Service Coodinator
Business Support Team
Recruitment Team
Collydean / Lochiel
Jessie Stewart Service Coordinator
Hunter House / Saunders Court & Kirkcaldy Outreach
Karen Gregory Service Coordinator
James Bank
Carol Hutchison Service Coordinator
Heather Simpson Support & Care Manager
Heather Simpson Support & Care Manager
Learning and PBS Team
Gillian Bruce Coordinator
Dunfermline
Karen Patrick
Service Coordinator
Dunipace
Emma Matthews
Service Coordinator
Falkirk
Karen Woods
Service Coordinator
Rosyth
Mark Craigie
Service Coordinator
Slamannan
Lisa Beveridge
Service Coordinator
Our Cares Values
CUSTOMER
Customer focused, being person centred and outcomes focused in our approach to support.
ACCOUNTABLE
Accountable to our customers for delivering great support and we promote people's individual right and responsibilities. We involve them in ensuring our services meet quality standards.
RESPECT
We respect the uniqueness and worth of the people we support, recognising their views, wishes and participation are key to planning and delivering great support. We promote equality and respect diversity.
EFFICIENT
We are flexible and creative in designing supports and are solutions focused to ensure we are as cient and effective as possible.
SUPPORTIVE
We work towards enabling people to live meaningful fulfilling and independent lives within their community, where they can feel supported, safe and able to achieve their desired potential, free from exploitation or over protection.
Your Benefits Summary
Flexible Working
Discounts online, in-store and Payroll deductions
Work patterns designed to enhance your work / life balance
Supportive policies including enhanced entitlements
Assist
Career Progression Discount Family
Help and Support
Lee Herd
Lee Herd is KSC’s Recruitment and Staff Development Coordinator, and a member of our Business Support Team. You will meet with Lee as part of our New Start Journey Pathway during and beyond your probation period.
Part of Lee’s role is to make sure the steps are all in place for the delivery of your induction, training, professional development and future career progression.
Contact Details
Email : leeherd@ksc.scot Tel: 07770 029997
Nicola Dicotteo and Jill Shepherd
Contact Details
Jill and Nicola are KSC's dedicated People Partners, they both partner with Paul and the management team to provide strategic HR support that will help drive KSC organisational objectives.
Jill aligns with Shona Laird and Nicola aligns with Heather Simpson and Kristina Ansell to provide HR advice and guidance to their respective areas of responsibility / Services.
Email: nicoladicotteo@kha.scot
Tel: 01592 348171 / Mob: 07876 651501
Working Days: Monday to Friday
Positive Behaviour Support Team (PBS)
Contact Details
Email: jillianshepherd@kha.scot
Tel: 01592 632532 / Mob: 07826 917358
Working Days: Monday toThursday
The PBS team consists of Gillian Bruce - PBS Coordinator, Jackie Mooney - Learning and PBS Adviser and Claire Reilly - Learning and PBS Development Worker. The PBS team works with people to understand how they wish to live their lives and their desired outcomes. They also work with individuals and staff teams to give support and guidance, build confidence and address challenges. C
Contact Details
Email: gillianbruce@ksc.scot Tel: 01383 741227
Information Library
Our Information Library will give a direct link to all our Information Documents you may like to read during your probation period.
The Voice - our employee forum where staff can give their views on issues KSC are facing or have their say in the future direction of the business. To view our Voice Channel - Click Here Executive Director’s Briefings - Tom our CEO sends out a bulletin sharing information about the Kingdom Group. To view CEO posts - Click Here Wellbeing Group - Made up of employee reps, we provide information, help and support on Financial , Emotional and Physical Wellbeing . To view our Wellbeing posts - Click Here
Policies and Procedures
Our On-Call
Supporting our staff is very important to us. We operate a 24 hour management On-Call service provided by KSC Coordinators. The aim of the service is to provide staff with an emergency contact when our offices are closed between 5.00pm and 9.00am and at weekends.
During 9.00am and 5.00pm you should make direct contact with your Coordinator. Only in the event of an emergency should you contact On-Call between the hours of 11.00pm and 6.00am. Our On-Call service and how and when to use it will be fully covered with you as part of your service induction.
Within KSC it is essential that all staff are aware of and follow Kingdom Group policies and procedures in respect of data protection and confidentiality as detailed in our Privacy Policy. You will receive in depth training on this topic during your induction period.
Attendance Management
We have policies and procedures in place which underpin the importance of attendance at work. Our Attendance Management Policies and procedures will be fully covered with you as part of your formal and service inductions.
Social Media
KSC uses a range of social media platforms to share our stories, career opportunities and generally what everyone is up to across our range of services, you can follow us on Facebook, Twitter, Instagram and LinkedIn and see what we are up to.
We have social media guidance in place to keep supported individuals and staff safe when joining social networking sites and requesting and accepting friends requests. These are covered in our Employee Conduct Policies and will be fully covered with you as part of your service induction.
Policy & Procedure Library
Our Policy and Procedure Library will give a direct link to all our key policies and procedures you will be invited to read during your probation period. Click Here to view our policy library.
Click Here
Attendance Management & Sickness Absence Briefing
Privacy Policy
Whistleblowing
Family Friendly Policies
Learning & Development
Working Time Directive
Our On Call - Guideline
Code of Conduct, covering Social Media Gifts and Hospitality
Smoking Policy
Compliments, Complaints and Concerns
Anti Fraud & Bribery
Other Teams
PAYROLL
DIGITAL
For general payroll and pension enquiries
Email: payroll@kha.scot Tel: 01592 632593
RECRUITMENT BUSINESS SUPPORT HEALTH & SAFETY
For help with resetting google passwords or problems with you phone
https://kingdomgroup.zohodesk. eu/portal/en/signin
Email: digital@kha.scot Tel: 01592 632633
For general help and advice. To reset Carista or help with CLC passwords
Email: enquiries@ksc.scot Tel: 01383 741220
For advice on any health and safety issues
Email: daveroy@kha.scot
Tel: Dave - 01592 632579
General recruitment, contracts of employment and help and advice
Email: recruitment@ksc.scot Tel: 01383 741220
For advice on policies and benefits
Email: hrteam@kha.scot
Tel: 01592 632659
To reset your iTrent password please email: iTrenthelp@kha.scot
If you need this publication in larger print, audio form, Braille, or in another language, please contact our office and we will try to help you.
