SW Induction - FMcK

We are pleased you have joined us and hope you enjoy working with us! We also hope you take advantage of the many opportunities for learning and development which will come along!

I am Paul, Executive Director of KSC. I am responsible for the overall performance and development of the organisation.

I am supported in my role by Heather & Shona, Support & Care Managers. Leading teams across Fife and Forth Valley, Heather and Shona are also our Registered Managers with the Care Inspectorate.

Kingdom Support & Care is governed by its own Board of Directors

More Info on Board of Directors

Senior Management Team

Kingdom Support & Care is very much a part of the Kingdom Group. For more information on the Kingdom Group Click Here

Click Here

Who Monitors Us?

KSC is registered with the Care Inspectorate Scotland to provide Housing Support, Care at Home and Care at Home Services for Children (Regulation of Care (Scotland) Act 2001).  All our services are inspected on the Health and Social Care Standards.

Click Here

If you would like to read our latest inspection reports Click Here, type in Kingdom in the service function and all our current reports will be available.

Scottish Social Services Council (SSSC)

The SSSC has been creating professional registers for all staff working with children and vulnerable groups for a number of  years.

The SSSC Register was set up under the Regulation of Care (Scotland) Act 2001 to regulate social service workers and to promote their education and training.  Click Here for more information on SSSC.

Click Here

As a provider of care at home and housing support, all staff working for KSC will be required to register and maintain their registration.

It is the responsibility of each staff member to apply for registration.  KSC  cannot do this for you but will  support you in your application and further information will be provided to you in due course by your line manager.

Tom Barclay

CEO of Kingdom

Group & Director of the Board of KSC

Paul White Executive Director

Kristina Ansell Business Support Manager

Heather Simpson Support & Care Manager

Shona Laird Support & Care Manager

We currently have 13 individual services across Fife and Forth Valley,  providing a varied range of services to support individuals  in their own or shared homes and for our homelessness services in temporary accommodation. Click on the names below for more information on individual services.

Logins and Passwords

Your phone will be sent from the Digital Team and your Coordinator or Senior will go through the set up with you.  You will need a GOOGLE password and PIN. Your Password and PIN will be sent with your phone. Click Here for phone instructions.  Your phone will be set up with the Apps shown below.

Click Here

Carista is what we use to view the rotas and access your shifts.

Login - email address - frasermckelvie@ksc.scot

Password - kingdom123 (please change your password)

Click Here

Click Here

iTrent - to book annual leave, access pay slips etc.   You will receive a login from HR. Click Here to view video on how to submit expenses.   Click Here for Payroll cut off dates.

Storiicare - to view care information about your service users. You will receive your login from your Coordinator / Senior Support Worker.

Login Username: frasermckelvie.23790

Password - Password1

CLC E-Learning Portal - to view and complete mandatory and optional courses for your development. Click Here for link to site. Click Here for CLC Guide.

CLC Guide

Login - email frasermckelvie@ksc.scot

Click Here

Password - changeme please change your password)

KSC Staff Intranet - to view staff bulletins, guidance, service information, policies and procedures etc.  Click on the Crown on your phone. Click Here for the Intranet Guide.

Click Here

If you are logging in from a chromebook or home pc. Log into your Google account - Login - email address - frasermckelvie@ksc.scot and Password - Google Password (for your phone) will be given from your Coordinator or Senior Support Worker

KSC Website - to view information held on the company and our different services - Click Here

Our Structure

Our Cares Values

CUSTOMER

Customer focused, being person centred and outcomes focused in our approach to support.

ACCOUNTABLE

Accountable to our customers for delivering great support and we promote people's individual right and responsibilities. We involve them in ensuring our services meet quality standards.

RESPECT

We respect the uniqueness and worth of the people we support, recognising their views, wishes and participation are key to planning and delivering great support.  We promote equality and respect diversity.

EFFICIENT

We are flexible and creative in designing supports and are solutions focused to ensure we are as cient and effective as possible.

SUPPORTIVE

We work towards enabling people to live meaningful fulfilling and independent lives within their community, where they can feel supported, safe and able to achieve their desired potential, free from exploitation or over protection.

Your Benefits Summary

Work patterns designed to enhance your work / life balance

Supportive policies including enhanced entitlements

Access to financial advice, sleep therapy, smoking cessation

Professional development courses funded

24/7 access to advice lines for work and personal issues

Enhanced entitlements to a sell back or borrow scheme

Play your part in shaping the future of KSC.  Give and receive recognition through the Wall of Fame Awards

Help and Support

Lee Herd

Lee Herd is KSC’s Recruitment and Staff Development Coordinator, and a member of our Business Support Team. You will meet with Lee as part of our New Start Journey Pathway during and beyond your probation period.

Part of Lee’s role is to  make sure the steps are all in place for the delivery of your induction, training, professional development and future career progression.

Contact Details

Email : leeherd@ksc.scot

Tel: 07770 029997

Marion and Jill are KSC's dedicated HR Officers, they both partner with  Paul and the management team to provide strategic  HR support that will help drive KSC organisational objectives.

Marion aligns with Heather Simpson and Kristina Ansell and Jill aligns with Shona Laird to provide HR advice and guidance to their respective areas of responsibility / Services

Contact Details

Email: marionritchie@kha.scot

Tel: 01592 632575 / Mob: 07876 651501

Working Days:Tuesday to Friday

Positive Behaviour Support Team (PBS)

Contact Details

Email: jillianshepherd@kha.scot

Tel: 01592 632532 / Mob: 07826 917358

Working Days: Monday toThursday

The PBS team consists of Gillian Bruce - PBS Coordinator, Jackie Mooney - Learning and PBS Adviser and Claire Reilly - Learning and PBS Development Worker. The PBS team works with people to understand how they wish to live their lives and their desired outcomes.  They also work with individuals and staff teams  to give support and guidance, build confidence and address challenges. Click Here for more information on PBS.

Contact Details

Information Library

Click Here

Email: gillianbruce@ksc.scot Tel: 01383 741227

Our Information Library will give a direct link to all our Information Documents  you may like  to read during your probation period.

The Voice - Our employee forum where staff can give their views on issues KSC are facing or have their say in future direction of the business. To view Voice Bulletins Click Here

Executive Director’s Briefings - Tom our CEO sends out a bulletin sharing information about the Kingdom Group.  To view bulletins Click Here

Wellbeing Group - Made up of employee reps, we provide monthly mailings to offer help and support on Financial, Emotional and Physical Wellbeing.  To view our Wellness Wednesday Bulletins - Click Here

Marion Ritchie and Jill Shepherd

Policies and Procedures

Our On-Call

Supporting our staff is very important to us.  We operate a 24 hour management On-Call service provided by KSC Coordinators.  The aim of the service is to provide staff with an emergency contact when our offices are closed between 5.00pm and 9.00am and at weekends.

During 9.00am and 5.00pm you should make direct contact with your Coordinator.  Only in the event of an emergency should you contact On-Call between the hours of 11.00pm and 6.00am.  Our On-Call service and how and when to use it will be fully covered with you as part of your service induction.

GDPR

Within KSC it is essential that all staff are aware of and follow Kingdom Group policies and procedures in respect of data protection and confidentiality as detailed in our Privacy Policy.  You will receive in depth training on this topic during your induction period.

Attendance Management

We have policies and procedures in place which underpin the importance of attendance at work.  Our Attendance Management Policies and procedures will be fully covered with you as part of your formal and service inductions.

Social Media

KSC uses a range of social media platforms to share our stories, career opportunities and generally what everyone is up to across our range of services, you can follow us on Facebook, Twitter, Instagram and LinkedIn and see what we are up to.

We have social media guidance in place to keep supported individuals and staff safe when joining social networking sites and requesting and accepting friends requests.  These are covered in our Employee Conduct Policies and will be fully covered with you as part of your service induction.

Policy & Procedure Library

Our Policy and Procedure Library will give a direct link to all our key policies and procedures you will be invited to read during your probation period. Click Here to view our policy library.

Attendance Management & Sickness Absence Briefing

Privacy Policy

Whistleblowing

Family Friendly Policies

Learning & Development

Working Time Directive

Our On Call - Guideline

Code of Conduct, covering Social Media

Gifts and Hospitality

Smoking Policy

Compliments, Complaints and Concerns

Anti Fraud & Bribery

Other Teams

For general payroll and pension enquiries

Email: payroll@kha.scot

Tel: 01592 632593

PAYROLL RECRUITMENT

BUSINESS SUPPORT

For general help and advice. To reset Carista or help with CLC passwords

Email: enquiries@ksc.scot

Tel: 01383 741220

DIGITAL

For help with resetting google passwords or problems with you phone

https://kingdomgroup.zohodesk. eu/portal/en/signin

Email: digital@kha.scot Tel: 01592 632633

HEALTH & SAFETY

For advice on any health and safety issues

Email: daveroy@kha.scot

fernbarclay@kha.scot

Tel: Dave - 01592 632579

Fern - 01592 632560

General recruitment, contracts of employment and help and advice

Email: recruitment@ksc.scot Tel: 01383 741220

For advice on policies and benefits

Email: hrteam@kha.scot

Tel: 01592 632659

To reset your iTrent password please email: iTrenthelp@kha.scot

If you need this publication in larger print, audio form, Braille, or in another language, please contact our office and we will try to help you.