Advertising
24.03.17
“The South West Gnó Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.”
in conjunction with
Is Bringing Excellence In
Customer Service Training To Killarney TRAINER: The World Renowned Conor O’Connell of TMI Killarney and Kerry have an Outstanding Reputation in Customer Service Let’s make it even more Impressive and Maintain our Leading Role
This Training is Suitable for ALL Sectors Retail, Hospitality, Accountancy, Legal, Etc.
To facilitate the continuity of business and the attendance of all staff we have arranged two separate 3 hour sessions
Date: 4th April, 2017
Venue: The Dromhall Hotel, Killarney. 9.00am & 2.00pm
€50.00
per pe
rson
Internal and external service
The economics of great customer ser vice nts me mo ” ow “w the ing Deliver M ation difficult situ Handling the on rs pe lt or the difficu
oments of Truth
The importance of Customer C are in the light of Tw itter, Trip Advi so Non Verbal aspects of service. r and Net Promoter S cores The power of body Language
Kate O’Shea Solutions in conjunction with South West Gno Skillnet who bring affordable training to member Companies (free to join) Places are limited and enquiries/bookings should be made to: Kate O’Shea 087-9436533 or South West Gno 064-6636623 E: info@kateosheasolutions.com or info@southwestgno.com