Building blocks for creating valuable through hospitality

How can hospitality create value?

The summary below depicts the seven building blocks for developing a welcoming destination. Hospitality begins with awareness. After gaining insights into the stakeholders, you can then establish value-driven priorities; as connections are made, a coherent plan of action and a dashboard for measuring progress will emerge.

The exact methods will depend on the context of the destination, as well as the current and desired role of the DMO.

7 building blocks of welcoming communities

1. Context; How can DMO's add value to welcoming destinations?

2. Awareness; Hospitality has value

3. Know your stakeholders; Visitors, Residents, Businesses

4. Prioritise; Where can you create the most value?

5. Implement; An appealing hospitality programma

6. Connect; Build and maintain welcoming communities

7. Dashboard; Celebrate successes and show progress