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7. Dashboard: celebrate successes and share progress

Hospitality and hospitality interventions have value. A dashboard can be an effective way of showing how things are developing and sharing progress with the community.

What to include on a dashboard?

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• Experiences about hardware, atmosphere, and people in your destination

• Behaviour: Loyalty, reviews, and recommendations

• Effect:

* Economical value (e.g. spendings)

* Social value (e.g. cohesion)

* Welcoming business environment

• Examples & stories

• Discuss the results with your local network

Knowledge = power; dashboard = sharing

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