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Process for Sales and Construction Closing Schedule
The finalized Walk-Through dates and times will then be with the Project Manager through sending a meeting invite.
• Project Manager and Sales Advisor will set the Final Walk Through immediately following the completion of the 1st Walk Through based on the established closing date, time, and punch list items that need to be completed.
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• Any changes in closings due to buyer’s financing, construction delays or unforeseen issues must be conveyed to the VP of Sales, Contract & Closings Coordinator, and VP of Construction as soon as you have knowledge that there is no other resolve to keep the process moving forward and on time.
• 100% completed Inventory Home closings will be scheduled with no less than a 30-day turnaround using the estimated completion date in IHMS as the guide.
• Within 24 hours of receipt of executed contract, the Sales Advisor will distribute the copies to the current distribution list, attorney and preferred lender with the following added to any additional information in the body of the email: ***30-Day-Closing*** (It is the sales advisor’s responsibility to confirm if the home is 100%, C.O. in hand and the loan can be funded in the allotted timeframe prior to sending this email).
• The Closing Attorney-Trade Partner will then follow the process of scheduling the closing time and send the Outlook calendar as outlined previously. (Cash closings on 100% completed inventory homes will be handled on a case-by-case basis if closing in less than 30 days, and determined by VP of Construction and VP of Sales).
The Goal
Pre-established closing dates and times will be on hand and ready to effectively fill out the following month’s Weekly Community Team Meetings. This will allow time for corrections to issues that could potentially arise well in advance of the closing date. The optimum outcome is a zero-punch list prior to closing. The consistency of closings throughout the month will allow trade partners and internal departments to offer a better support system for everyone.

