Heather Blumenthal Operations Manager, Ext. 228 Linda Callahan
Architectural Control Dept. Manager, Ext. 239
John Cefalu Facilities Director, Ext. 226
Enforcement Patrol (530) 545-0847
Water Company (530) 318-4268
Kristine Lebo
Water Quality Manager, Ext. 241
Front Desk Attendant Ext. 221
Water Quality Ext. 275
Peter Grant, VICE PRESIDENT
Bryan Welsh, TREASURER
Sabine Litten, SECRETARY
Joby Cefalu, DIRECTOR
Bonnie Halleran, DIRECTOR
Mark Acri, DIRECTOR
SEASONAL IRRIGATION TIPS AND RECOMMENDATIONS
By: TKPOA Water Company
As we transition into the cooler months, it's a great time to assess your irrigation practices. Turning off your irrigation system not only conserves water but also helps your plants thrive in their natural environment.
Here’s why you should consider turning off your irrigation now:
1. Water Conservation: Every drop counts! Reducing unnecessary watering helps preserve our precious water resources.
2. Plant Health: Overwatering can harm plants. Letting them rely on natural rainfall encourages deeper root growth and resilience.
3. Seasonal Adjustments: Many plants enter dormancy in cooler months. Adjusting your irrigation schedule will support their natural cycle.
Pro Tip: Check the weather forecast! If rain is on the horizon, it’s the perfect opportunity to skip irrigation altogether.
We also want to remind you of the importance of winterizing your irrigation system. Proper winterization helps prevent freezing in your irrigation lines, reducing the risk of water leaks and costly repairs.
5 STEPS TO HELP SOMEONE IN CRISIS
Ask
“Are you thinking about suicide?”
Be there
Be present and be available in person or by phone.
Keep them safe
If in crisis, call or text the Suicide & Crisis Lifeline at 988 for immediate support or visit your nearest emergency department.
Help them connect
Help them find the appropriate support and resources in their community.
Follow up
Continue your support; leave a message, send a text, or give them a call.
For community resources, visit: bartonhealth.org/mentalhealth
END-OF-SUMMER Skin Care
Summer can leave your skin dehydrated and thirsty. Prolonged exposure to the sun and water strips away essential oils, leading to dryness and flakiness. Hydrating your skin helps to restore its natural barrier, keeping it supple, youthful, and healthy.
Summer’s Lasting Effects
It’s never too late to incorporate hydrating serums and rich moisturizers into your routine. Alongside hydration, tackling hyperpigmentation is essential after summer. Sun exposure often leads to dark spots and uneven skin tone. A simple, daily routine can help curb the lasting effects of summer on your skin.
For Professional Results
• Deep hydration. For a more intensive hydration boost, professional treatments, such as medicalgrade skin care and facial peels, are available. HA5, a medical-grade skin care serum, is a hydrator that supports the skin's natural ability to retain moisture and provides immediate smoothing for dehydrated skin. Facial peels exfoliate and infuse the skin with hydrating serums, leaving skin plump, refreshed, and glowing.
• Address hyperpigmentation. Hyperpigmentation can be lessened with medical-grade skin care products, especially those containing niacinamide, a powerful ingredient that helps to brighten skin and reduce pigmentation. Laser treatment, like Clear + Brilliant and Fraxel, is another effective
way to reduce hyperpigmentation. Laser treatment improves skin tone and texture, helping to fade dark spots and reveal a more radiant complexion. Chemical peels also help to rejuvenate the skin and even skin tone.
Save This Simple, Daily Routine
• Cleanse and Exfoliate: Use a cleansing product with a foamy texture to remove any dirt or makeup. After the skin is clean, gently exfoliate using small, circular motions. Choose an exfoliation method that suits your skin. Never exfoliate if you have open cuts or wounds or if your skin is sunburned.
• Hydrate: For dry skin, hydration is key. Hyaluronic acid, found in many skin care products, is particularly effective as it can hold up to 1,000 times its weight in water, ensuring deep hydration. At night, a thicker and creamy moisturizer is usually best.
• Apply Sunscreen: Your morning routine should always include sunscreen application. Choose a sunscreen with SPF of 30 or higher and broadspectrum protection (protects against UVA and UVB rays). When outdoors, sunscreen should be reapplied at least every 80 minutes.
Late-summer skin care is all about hydration and restoration. By incorporating hydrating products, considering professional treatments, and addressing hyperpigmentation, you can restore your skin's health and glow. With a little extra care, your skin can recover from the effects of summer and look its best throughout the year.
Dr. Kathleen Holoyda is a board-certified plastic and reconstructive surgeon offering skin restoration treatments, including injectable fillers, medical-grade skin care, chemical peels, and laser treatment. For more information or to schedule a consultation, all 530.543.5612 or visit BartonHealth.org.
TKPOA SUBDIVISIONS
Linda Callahan, Community Design and Review Department Manager
The Tahoe Keys Property Owners Association (TKPOA) is made up of 1,528 properties, or lots. There are 335 townhomes making up twelve (12) townhome subdivisions and eleven hundred ninety-three (1193) single family homes making up the thirteen (13) single family home (SFH) subdivisions. There are also four multi-family units included in SFH subdivisions.
To better understand in which subdivision your property is located, we have provided the following Property Subdivision / Townhome Location Grid dated 5/25/2021.
Mt. Tallac Village 1
Mt. Tallac Village 2
Mt. Tallac Village 3
SINGLE FAMILY HOME SUBDIVISIONS
Lassen Drive, Dana Court, Tuolumne Drive, Shasta Court, Texas Ave.
• Reviewed 4 Member Disputes and Disciplinary Matters
• Authorized initiating Foreclosure of Lien for Delinquent Assessments for APN numbers 022-301-011-00, 022-281-002000, 022-421-068-000, and 022-032-015-000.
• Authorized proceeding with Notice of Sale for APN numbers 022-402-004-000 and 022-195-013-000.
AUGUST 20TH – BOARD OF DIRECTORS OPEN SESSION
BOARD ACTIONS
• Approved the resolution to record liens for account numbers 0598-01, 0979-01, and 1423-01.
• Approved the McMaster Consulting invoice for network and gate repairs for a cost of $3,155 to be funded from Common Reserves.
• Approved the Collision Pros invoice for repairs to a Maintenance vehicle for a cost of $3,083.69 to be funded from Common Reserves.
• Approved South Shore Fence for the Pickleball Fence repairs in the amount of $5,175 plus a 20% contingency for a total amount of $6,210 to be funded from Common Reserves.
• Approved Cody’s Tree Service for the removal of trees near the Ala Wai Tennis and Basketball Courts for a cost of $1,800 plus a 20% contingency for a total amount of $2,160 to be funded from Common Reserves.
• Approved South Shore Fence for the replacement of the Texas Lot Fence for a cost of $75,575 plus a 20% contingency for a total amount of $90,690 to be funded from Common Reserves.
• Approved Hatch Electric to replace the breaker panel, conduit and wiring for Cove 2 exterior lighting for a cost of $2,217.29 to be funded from Cove 2 Reserves.
• Approved Hatch Electric to replace the breaker panel, conduit, and wiring for Cove 3A exterior lighting for a cost of $1,065.46 to be funded from Cove 3A Reserves.
• Approved Summit Fire to replace the Cove 4 smoke alarms for a cost of $765.54 to be funded from Cove 4 Reserves.
• Approved Summit Fire to replace the Cove 5 smoke alarms for a cost of $4,210.46 to be funded from Cove 5 Reserves.
• Approved the G-Pro change order for the Cove 5 Balcony Project in the amount of $10,990 to be funded from Cove 5 Reserves.
• Approved South Shore Gutters to reinstall downspouts for 3 units in Cove 5 for a cost of $750 to be funded from Cove 5 Reserves.
• Approved Truckee Overhead Door for replacement of a Cove
5 garage door for a cost of $2,246 to be funded from Cove 5 Reserves.
• Approved Artistic Fence Company for repairs to the Islanders 1 trash enclosure gate for a cost of $850.13 to be funded from Islanders 1 Reserves.
• Approved Bala Ventures, LLC, to grind and remove tree stumps for defensible space in Islanders 3 for a cost of $4,830 to be funded from Islanders 3 Reserves.
• Authorized a $12,000 Reserve spending authority for the Facilities Manager for Islanders 3 Enhancement Projects including Perimeter and Pathway Lighting, estimated cost of $1,170; Entry Signage Refurbishment, estimated cost of $3,000; Utility Box Painting, estimated cost $1,000; and Garbage Corral Improvements, estimated cost $2,000; to be funded from Islanders 3 Reserves.
• Approved an Islanders 3 homeowner reimbursement for replacement of the hose bib for an amount of $656.44 to be funded from Islanders 3 Reserves.
• Approved Arctic Electricians for installation of Lighthouse Shores (LHS) gate wiring for lighting for a cost of $2,395.80 to be funded from LHS Reserves.
• Approved a reimbursement to a Lighthouse Shores (LHS) owner for Arctic Electrician invoices paid for the LHS Gate Renovation project in the amount of $46,282.65 to be funded from LHS Reserves.
• Approved Tahoe Outdoor Living for Lighthouse Shores (LHS) Median landscaping in the amount of $1,200 plus a 20% contingency for a total amount of $1440 to be funded from LHS Reserves.
• Approved replacing Tahoe Marin Shores deck and patio boards as an additional upgrade to their exterior remodeling project for a cost of $162,636 plus a 20% contingency for a total cost of $195,163 to be funded from TMS Reserves.
• Approved installation of Ring cameras at Tahoe Marina Shores (TMS) for a cost of $2,892.55 to be funded from TMS Reserves.
• Approved re-coding a Five Star Automotive water quality vehicle repair invoice to Water Quality Reserves in the amount of $785.56.
• Approved re-coding a Grading Pacific water quality office equipment invoice to Water Quality Reserves in the amount of $3,570.27.
• Approved re-coding an Amazon.com water quality 15th Street equipment invoice to be Water Quality Reserves in the amount of $438.69.
• Approved South Shore Fence for repairs to the Dover Boat Ramp Fence for $9,575 plus a 20% contingency for a total amount of $11,490 to be funded from Water Quality Reserves.
• Approved U-Line for water quality office equipment in the amount of $348.12 to be funded from Water Quality Reserves.
• Approved Haen Constructors to repair the water lateral leak for a cost of $5,405.78 to be funded from Water System Reserves.
• Approved reclassifying operating expenses for Cove 5, total $6,461.37; Islanders 2, total $2,333.76; Islanders 3, total
$1,099.76; and Tahoe Marina Shores, total $10,396.89 to the respective Cove Reserves.
• Approved the Exclusive Use Easement for APN 022-200-016100; Resolution #LTAUA-19.
• Approved the Exclusive Use Easement for APN 022-134-16100; Resolution #LTAUA-20.
• Approved Verdantas Engineering to award the Well #4 Construction and Testing Project to Well Industries in the not to exceed amount of $1,104,927 to be funded from Water System Reserve GL 19523WC Well #4.
• Denied the appeal and upheld the ACC Determination that requires trees planted in the rear yard of 1989 Marconi to be maintained at a 4-foot height so as to not impede neighboring views.
• Approved a boat parking encroachment onto the Association’s lot #118 to allow the owner of lot #117 boat dock and 1 boat parking access; subject to legal review confirming Board ability to provide such access.
• Approved the 2024 Annual Audit.
• Approved Mountain View’s Snow Removal proposals for the Townhome Subdivisions for the 2025-206 season.
• Approved Summit Fire to conduct an annual fire inspection for Cove 4 for a cost of $2,200 plus a 20% contingency for a total cost of $2,640 to be funded by Cove 4 Outside Contractors GL 18768TK.
• Approve Summit Fire to conduct an annual fire inspection for Cove 5 for a cost of $8,250 plus a 20% contingency for a total cost of $9,900 to be funded by Cove 5 Outside Contractors GL 18768TK.
• Approved a loan for the Drinking Water System Phase 1 Project, loan option 2 with Valley National Bank for $12,000,000 at a fixed interest rate of 6.250% for a 15-year term.
• Approved a Cove 5 Emergency Special Assessment in the amount of $704,535.00 to fund the Cove 5 reserve account to complete the balcony replacement project.
• Approved G-Pro Construction to complete the Cove 5 Balcony Replacement project for a cost of $587,112.86 plus a 20% contingency for a total cost of $704,535 to be funded by Cove 5 Reserve GL 19974 Balcony Reserve.
• Created a new Communications Committee and appointed Richard Friedel as the Chairperson.
• Approved the proposed Owner, Renter, and Vacation Renter Policy for a 28-day Membership Review Period.
• Approved proposed changes to the Amenity Access Policy for a 28-day Membership Review Period.
• Approved proposed changes to the Lagoons and Waterways Rules for a 28-day Membership Review Period.
MEETING SCHEDULE
ACC Meetings are held on Tuesdays
January 14
April 8
July 1, 15, 29
October 7
February 11
May 6, 20
August 12, 26
November 4
March 11
June 3, 17
September 9, 23
December 2
All meetings are held at the Pavilion and begin at 9:00 am unless otherwise posted. ACC application submittals are due by Wednesday prior to the meeting date. For more information, please contact Linda Callahan, ACD Manager, at (530) 542-6444, ext. 239, or lcallahan@tahoekeyspoa.org.
TKPOA SEPTEMBER 2025 CALENDAR +
OCTOBER
Note:
ASSESSMENT COLLECTIONS UPDATE
Hello Tahoe Keys Residents!
This is a friendly reminder that the next quarterly assessment will be charged on October 1st, 2025! Please be sure to check your account statement and disclosure documents for the 2025 Budget and Quarterly Assessment amount. The information needed to set up assessment payments can be found below and is listed on your quarterly statement.
PAYMENT OPTIONS ARE:
1. ClickPay – FirstService Residential’s online payment service provider. You can access ClickPay by visiting https://login.clickpay.com/firstservice.
Please note that ClickPay charges a service fee depending on form of payment.
2. Bill Pay – Your bank’s bill pay service. If using this service, please enter the following: name, address, and include your 8-digit Account Number on your bank’s website when using its bill pay service:
Tahoe Keys Property Owners Association c/o FirstService Residential PO Box 30354, Tampa, FL 33630
Please note that your account number with FirstService is different from your previous TKPOA account number. Your FirstService account number is the same as the Customer ID number listed on your quarterly statements.
3. Paper Check – Mail a Check to the address above. Include your FirstService remit slip from your monthly statement and your 8-digit FirstService/TKPOA account number.
The Association does not accept assessment payments at the on-site Pavilion office. Payments that are dropped off at the Pavilion office will be mailed to the lockbox address, PO Box 30354 for processing. Members are encouraged to mail their payments directly or utilize the online payment option to avoid late fees and interest charges.
E-STATEMENTS
By default, the assessment statements will be sent as a hard copy; if you would like to sign up to receive your future assessment statements electronically, please navigate to: https://estatements.welcomelink.com/ fscalifornia to sign up.
ASSESSMENT PAYMENT FAQS
Q: How are assessment charges applied to my account?
A: Regular quarterly assessments are due based on the following schedule each year:
• First Quarter due January 1st, considered delinquent if received after January 30th.
• Second Quarter due April 1st, considered delinquent if received after April 30th.
• Third Quarter due July 1st, considered delinquent if received after July 30th.
• Fourth Quarter due October 1st, considered delinquent if received after October 30th.
Assessment charges, for regular or special assessments, are not applied to owner accounts until the respective due dates. Using the regular quarterly assessment as an example, the first quarter assessment will not be charged to an owner’s account until the January 1st due date.
Q: When do late fees and interest charges apply?
A: Late fees and interest charges for delinquent payments are charged 30 days after the assessment due date. Reference the regular quarterly assessment schedule.
Q: What happens if I pay my assessments early?
A: Early payment of assessments is not required, however, for those owners who choose to pay their assessments prior to the due date, a credit will temporarily show on your account until the assessment due date.
Q: How should I make my check out for my assessment payments?
A: Checks and online bank bill pay payments should be made out to the: Tahoe Keys Property Owners Association or TKPOA.
Note: To ensure your payment is applied correctly to your account, include your Tahoe Keys account number in the check memo section for check and online bill-pay payments submitted. Please check that you are using your new FirstService account number.
Q: There are multiple charges on my account. What are they all for?
A: Reference the Statement Outline below:
• Townhome Assessment – for townhome owners only, this is the Operating and Reserve portion
of the quarterly assessment specific to the Townhome Cove Subdivision.
• Quarterly Assessment – this is the Common Operating and Reserve portion of the total Common quarterly assessment.
• Water Quality Assessment - this is the Water Quality Operating and Reserve portion of the total Common quarterly assessment.
• Water Company Assessment – this is the Water Company Operating and Reserve portion of the total Common quarterly assessment.
• Channels and Lagoons – this is the Reserve portion of the total Common assessment for the Channels and Lagoons account. These are funds that go towards dredging and bulkhead projects for the East and West Channels.
Q: Who do I contact for questions on my account?
A: For account questions, members should contact the 24/7 Customer Care Center at (800) 428-5588. On-site staff is also available at info@tahoekeyspoa.org or (530) 542-6444.
Q: I am having issues with my ClickPay account, who do I contact for assistance?
A: For assistance with ClickPay, members should contact ClickPay customer support directly at (888) 354-0135.
By Dave Peterson
It is sad that summer is ending. The days are getting shorter and the mornings cooler. Soon it will be time to pull the boats and winterize the house. Ugh! I love to ski, but I love summer at Tahoe more!
Here is a synopsis of current happenings.
Boat Ramp. Suntex is closing the marina boat ramp after September 15 because they are replacing their docks. They did a good job of notifying each of us about the postLabor Day shutdown when we launched in the spring, and here it is. They had planned to also dredge the east channel at the same time, but we are told that dredging has been delayed until later this fall or next spring. By the time you read this, the ramp will already be closed, so if you still have your boat in the water, you’ll need to pull it elsewhere, such as Lakeside Marina or Cave Rock.
Texas Lot Fence. Our common area property at the west end of Texas used to house the waterways water treatment facility, which was closed by order of Lahontan in the late 1990s. It now houses various staff and equipment, and the board is considering future activities on the property. In the meantime, the fence around the property has been in serious disrepair for some time. At the August board meeting, the board authorized a $76k replacement.
Drinking Water. The board authorized a letter of intent with Valley National Bank for a loan of up to $12M to fund the Phase 1 project (well and pipelines). (As an uncomfortable aside, they needed a copy of my drivers license…any of you want to run for the board?)
The board also authorized a $1M contract with Well Industries to drill Well 4. The contract only includes down-hole work; the pump, motor, emergency generator, building, and site improvements will be a separate bid package put out on the street in the spring. Ala Wai Medians. Rehabilitation work is in progress.
Cove 3A and 3B Roofs. Work is authorized and scheduled to be completed before winter. Cove 3A and Islanders I Bulkheads. Work is scheduled to begin by October. Islanders II Utility Lines and Parking Lot Replacement. The work has been bogged down in City permitting, but it is expected to begin by October.
Indoor Pool. I erred in my previous Presidents Message, in that the City permits had not yet been secured. There was a late-breaking Americans with Disabilities Act compliance step that further delayed the permit. The permit has now been secured and work is underway. The pool work will be completed by October or November, depending on the degree of complications that arise.
Budget. The Finance Committee will present the final draft 2026 budget to the board for approval at the September meeting.
Rules. Three rule changes are in front of you for 28-day member comment: (1) Vacation Rental Policy, (2) Amenity Access Policy Amendment (to accommodate VHRs), and (3) Operating Rule Article 3, Section 200, addressing fishing restrictions. You can access the proposed changes on the website, then send in your comments.
Board Election. Three seats are up for election this year, and I hope everybody exercises their voting rights. Results will be tabulated at the September board meeting, and the winners will be seated immediately for a 2-year term. I promise that we won’t require them to submit a copy of their drivers license to secure a loan for the organization… at least not at the first meeting.
PRESIDENT’S MESSAGE
WATER SYSTEM CROSS CONNECTION ASSESSMENTS
Jen Lukins, TKPOA Water System Manager
The State Water Resources Control Board, Division of Drinking Water for the state of California adopted a Cross Connection Control Policy in July of 2024. The Tahoe Keys Water System and its customers are required to comply with this policy that includes annual cross connection hazard inspections. TKPOA submitted its Water System Cross Connection Control Plan to the State Water Resources Board as required earlier this year. A copy of TKPOA's Cross Connection Control Plan can be found on the tkpoa.com website under Documents>>Water System>>Cross Connection Control.
The Tahoe Keys Water System is responsible for administering a program for tracking the annual cross connection hazard inspections at all Tahoe Keys properties and commercial customers. Homeowners are responsible for conducting the assessment at their property and for installing a backflow device on their side of the water line, if it is deemed necessary. Failure to install a required backflow device could result in water service termination. Homeowners may want to contact a certified cross-connection specialist to complete the Hazard Assessment at their property.
The Association has sent out the initial Hazard Assessment to Keys owners for them to complete. It is requested owners turn in their completed Hazard Assessment by October 30th, 2025, to info@ tahoekeyspoa.org or mailed to the Association office at 356 Ala Wai Blvd, South Lake Tahoe, CA 96150.
Townhomes
Currently, townhome owners do not need to complete a Hazard Assessment form or install backflow devices on their side of the service line.
The Tahoe Keys Water System will be installing backflows in each Townhome Cove Subdivision at their water service lines. Backflows are already installed at the Townhome irrigation systems which are on separate lines.
Please contact the Association office at (530) 542-6444 or info@tahoekeyspoa.org, with any questions.
Issue #10 f August 2025
Contacts
Small group emails. Complete the questionnaire for small interest groups.
Keys Life email address: KeysLife@myyahoo.com
Book Club: Karin Lovett, kkllovett@comcast.net, 530-306-2214
Do you run a local business, have a collaboration idea, or simply want to contribute to our growing neighborhood spirit? We’re inviting all Members to share their business names, creative ideas for partnership, & ways we can work together to create lasting value in our neighborhood.
Help support our Game Nights or contribute thoughtful welcome gifts for new homeowners. Let’s lift each other up, spark new connections, & make Tahoe Keys an even more special place.
Hopefully, you all receive our weekly newsletter. If not, check your spam folder or email Heather Blumenthal to request to be added to the TKPOA mailing list. They email all of our Socials & Activities every Friday!
UPCOMING 2025 COMMITTEE MEETING DATES
Townhome Oversight Committee Meetings
LET’S GET CONNECTED!
Missing emails about what’s going on in the Association? Missing important updates from staff? Great news! TKPOA staff uses “Connect” to send e-mail blasts. If you haven’t opted in to receive emails, you’re missing out!
It's simple to sign up:
• Visit https://tkpoa.connectresident.com/. and sign in
• Click on the three bars in top left corner – select “My Account”
• Under "My Communications Preferences," update your email and click on all applicable boxes (note: this does NOT opt you into the Association’s Membership list which can be shared with other owners)
It is highly recommended that Communications@mc.fsresidential.com be added to your approved senders list so that emails sent from the Association go to your inbox instead of your spam/junk folder.
This change helps us save costs, keeps you informed, and ensures we have your most up-to-date email on file. Explore additional features on the portal, such as architectural control applications and account information.
Where can I find my account number?
Your TKPOA account number can be found on your quarterly billing statements under Customer ID. All Account/Customer IDs begin with TAKEY, followed by 4 numbers assigned to your property address. TKPOA Staff can also provide members with their account numbers, please contact info@tahoekeyspoa.org for assistance.
If you need assistance with the FirstService Resident Connect Portal, please contact the 24/7 Customer Care Center at (800) 428-5588.
City of South Lake Tahoe Vacation Rental Ordinance
By: Heather Blumenthal, Operations Manager
On June 17th, 2025, the City of South Lake Tahoe (CSLT) Council adopted an ordinance amending a prior Vacation Home Rental (VHR) ordinance permitting short term rentals outside of the tourist core that Measure T previously prohibited. The new CSLT VHR Ordinance became effective on July 17th, 2025.
The CSLT opened the application process for vacation home rental permits to “preferred” applicants on June 23rd, 2025. Preferred applicants are previous VHR permittees in good standing whose permits expired in 2021 and were not renewed at that time because of Measure T, and previous QVHR permittees in good standing whose permits became void in April 2025 because of the court’s ruling in the Measure T lawsuit.
The Tahoe Keys Property Owners Association (TKPOA) Rules and Enforcement Committee is reviewing a proposed revision to TKPOA’s prior VHR Rental Permit program and annual permit fee. The proposed policy and permit fee will be reviewed and approved by the Board of Directors for a 28-day membership review period prior to potential adoption and implementation later this year. TKPOA’s policy will continue to require compliance with the CSLT ordinance. VHR owners are responsible for compliance with all requirements of the City Code and TKPOA’s governing documents.
Summary of CSLT VHR Ordinance 2025-1200 Requirements, including additional requirements for VHR Properties outside of the Tourist Core:
• A valid VHR permit is required to operate and/or advertise a short-term rental.
• No more than one vacation home rental shall operate on a parcel.
• Occupancy of the vacation home rental shall be limited by (1) the number of paved parking spaces on the property and (2) the number of bedrooms.
• Vacation home rentals shall not be used for commercial activities, including, but not limited to, weddings, receptions and large parties.
• Post a copy of the permit and a copy of the City Code conditions of operations in a conspicuous place within the VHR.
• All marketing, advertising, contracts, rental agreements, or websites depicting the VHR shall include the VHR permit number issued by the city.
• Designated parking spaces must be provided.
• A property manager is required. This shall mean the person designated by the owner to implement the requirements of SLTCC section 3.50.440 in areas outside the Tourist Core Area Plan. The owner may serve as the property manager.
• Owners are responsible for compliance with all requirements for sorting, disposal, storage, and collection of solid waste, recyclables, and yard trimmings in SLTCC chapter 4.150.
• Solid waste and recyclables shall not be left or stored on the exterior of the property except in a container(s) within a bear box or in an animalresistant cart or container approved by the city or its franchisee under SLTCC chapter 4.150. Owners are required to acquire and use an animal-resistant recycling cart within 30 days of receiving notice from the city or its franchisee that such recycling carts are available.
Bear Boxes
To install a bear box, TKPOA owners can submit an Architectural Control Application From 15 to Community Design and Review Manager Linda Callahan. Bear boxes must be pre-approved prior to installation and must adhere to the following:
• May not be positioned in the side or rear setback areas.
• May not be placed closer than 10 feet from the front street curb or further than 1 foot from the edge of the driveway – 10-foot measurement is from curb to pedestal.
• Boxes may be green, brown, grey, or black in color.
• May be placed where they can be screened from view from the street and neighboring properties.
• Installations accommodating more than 2 standard garbage cans will not be allowed.
• Contact South Tahoe Refuse at (530) 541-5105 for list of approved bear box vendors and to set up bear box service.
Please contact Linda Callahan, linda.callahan@fsresidential.com or (530) 542-6444 ext. 239 with any questions.
• Camping and sleeping in tents, travel trailers, campers or recreational vehicles is prohibited on VHR property
• On single-family properties, a VHR shall not operate
on a parcel located within 150 feet of another parcel with a vacation home rental permit.
• VHRs are not allowed in multifamily properties, including attached condominiums that share a wall, floor or ceiling unless that condominium had a VHR permit as of September 1, 2016 (Tahoe Keys Townhomes count as condominiums in the CSLT ordinance).
• The property manager shall meet the occupants either in person or virtually to check them in at the beginning of each vacation home rental to verify identities and ensure that the property manager and responsible parties have signed the good neighbor contract certifying that the property manager has reviewed the conditions of operation with the responsible parties.
• Indoor noise and outdoor video monitoring devices shall be installed to immediately alert the property manager 24 hours a day, seven days a week, of potential violations of the conditions of operation of City Code section 3.50.440, including those conditions of operation related to noise, trash, and parking. The purpose of this requirement is to provide property managers with access to real-time information to allow them to prevent nuisances before neighbors are disturbed and to prevent violations of the conditions of operation.
• Property manager shall provide and maintain a local contact number with 24 hours, 7 days a week, availability for receiving reports of violations from the city and neighbors, and the property manager shall be available to respond in person within 60 minutes to such complaints, 24 hours a day, 7 days a week
Leave No Impact
We hope all owners enjoy the beautiful Tahoe Keys and South Lake Tahoe communities and respectfully ask all rental owners and their guests to adhere to the City’s Leave No Impact program to mitigate impacts to our non-vacationing residents. Please be respectful of your neighbors and residents by Leaving No Impact from your rental activities.
VHRs are enforced by the City of South Lake Tahoe Police Department – Community Services Division. To report a disturbance, please call (530) 542-6100 at the time of the disturbance and an Officer will be dispatched. CSLT enforcement is available 24/7.
To report unpermitted rentals, please contact (530) 542-6071 or email the City code compliance investigator at agaldi@cityofslt.us.
TKPOA Code Enforcement Department cooperates with City Code Enforcement and is available to assist in mitigating noise and other disturbances. To contact TKPOA Code Enforcement please call (530) 545-0847.
For questions on the Association’s Rental Permit Program, please contact Operations Manager Heather Blumenthal at heather.blumenthal@fsresidential.com, or (530) 542-6444 ext. 228.
INSURANCE DISCLOSURE
Please review the Annual Disclosure in regards the Keys property protection insurance policies and take note of the $50,000 deductible contained therein for the property policy. This relates directly to TKPOA Townhomes and Property Owner vs. Association responsibility.
First, keep in mind that our townhomes are not “condominiums”. Condominiums are a type of shared structure where owners have less responsibility for the cost of repairs to their units. Townhomes are essentially homes on individual lots and owners have more responsibility for the cost of repairs for everything inside their unit from the walls in, as described in the CC&Rs.
Second, the Association obtains comprehensive property insurance, as described in the Annual Disclosure, but that insurance currently includes a $50,000 deductible. As a result, Townhome Property Owners can be responsible for the cost of repairs of up to $50,000.
To cover yourself for any losses up to $50,000, we recommend you contact your insurance agent to make sure the " Loss Assessment" part of your HO6 policy has at least $50,000 of coverage.
How do Claims within the Townhomes Work?
In the event of a loss within a Townhome, the CC&Rs define who, the Association or individual Townhome Owner, is responsible for the loss. There are instances where an individual owner would be responsible for the loss and would either file a claim with their individual insurance policy or would be responsible to pay for the Association's policy deductible.
To protect each Townhome owner, it is important that they are aware of this potential liability and that they
obtain an individual H06 policy that would provide coverage to cover the cost of damages and/or insurance deductible that would fall under their responsibility per the CC&Rs.
For example - per TKPOA’s CC&Rs, an interior water leak is the responsibility of the individual Townhome unit owner. The Association's insurance policy does have coverage for this loss and would cover the cost of damages less the deductible, however, if the Association's policy was utilized in this event to file a claim, the responsible owner would be required to pay the cost of the deductible, which is currently $50,000.
In most situations where the individual owner is responsible for the loss, it is more beneficial for them to utilize their individual policy as their deductible will most likely be lower than the Association's policy. However, if the Association's policy is utilized, and the owner must pay the $50,000 deductible, they could also file a claim with their H06 policy to cover the cost of that deductible for them (if they have this coverage).
In the event that a loss is the responsibility of the Association per the CC&Rs, then the deductible or cost of damages below the deductible, would then be paid by the Association through the Townhome Subdivisions Operating or Reserve funds. First and foremost - the CC&Rs define responsibility and who pays for the damages, either through an insurance claim or out of pocket.
If you have any questions, please contact Operations Manager Heather Blumenthal at heather.blumenthal@ fsresidential.com or (530) 542-6444 ext. 228.
TOWNHOME CORNER
THE "KEYS" TO FINDING WHAT YOU NEED TO KNOW ON THE WEBSITE
Need to find your cove’s specific information?
A lot of information concerning townhome cove owners has been posted on the website. Here are the steps to access this information:
• Go to www.tkpoa.com
• Sign in (on the right side)
• Click on the tab “Docs”
• Select “Documents”
• Select “Townhome Oversight Committee” from the menu
• In this folder are the following (select and then look for your Cove’s folder):
» Cove Financial Reports
» Cove Newsletters
» Cove Town Hall Presentations
» Meeting Agendas
» Property Insurance
» Townhall Surveys
» Prior Cove Advisor Meeting Documents
Need to submit a Workorder or TOC Agenda Request?
Click on header "Townhomes”.
• Select “Work Order” to submit a work order, snow removal or call request.
• Select “Agenda request” to submit an item for the next TOC meeting.
Need the zoom link for an upcoming meeting?
Click on the header "News"
Select "Events.”
Scroll down to see the calendar, search for the date, and click on the event to find the zoom link.
Looking for a proposed rule or policy change?
Click on the header “Docs”
Select “Documents”
Select “Rules & Procedures”
Select “Rule Change Notifications”
WANT TO PAY DUES ONLINE?
Click on header “Pay Dues”.
A new window will open on the FSR Click Pay website. You will need to sign in with your Click Pay user ID and password to proceed.
