Keys Breeze August 2025

Page 1


Tahoe

2024–2025 BOARD

Dave Peterson, PRESIDENT

Hallie Kirkingburg General Manager, ext.

Heather Blumenthal Operations Manager, Ext.

Architectural Control Dept. Manager, Ext.

John Cefalu Facilities Director, Ext. 226

Enforcement Patrol (530) 545-0847

Water Company (530) 318-4268

Kristine Lebo Water Quality Manager, Ext. 241 Front Desk Attendant Ext. 221

Water Quality Ext. 275

Peter Grant, VICE PRESIDENT

Bryan Welsh, TREASURER

Sabine Litten, SECRETARY

Joby Cefalu, DIRECTOR

Bonnie Halleran, DIRECTOR

Mark Acri, DIRECTOR

Improve the appearance of fine lines and wrinkles

Address the overall effects of time, sun exposure, and dry climate on your skin through non-surgical procedures.

• Fraxel® - laser treatment to improve skin tone, texture, and radiance for aging, sun-damaged, or scarred skin

• Clear + Brilliant Laser - quick and gentle laser treatment for smoother, younger-looking skin

• Kybella - injections to remove the appearance of a “double chin”

• Juvederm - fillers to restore facial contours and improve signs of aging

• Botox - injections to reduce and smooth the appearance of severe facial lines

• Facial Peels - medical-grade chemical solution to provide vibrant, radiant-looking skin Schedule your consultation:

Personalized Care That Puts You First

Every patient’s health needs are unique and some individuals may benefit from a more personalized, highly accessible healthcare experience — that’s where concierge medicine comes in — a modern, patient-first approach designed for those who want greater access to their physician, deeper focus on wellness, and proactive support at every step.

More Time, Direct Access

With fewer patients per doctor, you get more time and attention — call your care team directly, schedule same-day or next-day appointments, and never feel rushed during a visit. That’s the concierge difference. For patients juggling multiple health concerns or complex chronic conditions, concierge medicine may offer a higher-touch experience.

Whole-Person Wellness, Not Just Sick Visits

Concierge medicine isn’t just about treating illness — it’s about helping you thrive. With more time together,

your physician can focus on your unique lifestyle, nutrition, stress, sleep, and long-term health goals. It’s truly personal care, tailored to you.

Coordinated Care and Support

Navigating multiple specialists, tests, and treatments can be overwhelming, especially for those with complex health needs. Concierge programs often include dedicated care coordination to manage appointments, follow up on lab results, and ensure all aspects of your care work together smoothly. This coordinated approach reduces stress and helps you stay on top of your health.

An Elevated, Personalized Experience

Concierge medicine brings an unmatched level of service — it is for people who want more from their care: more time, more connection, more peace of mind. If your health is a top priority — whether you’re managing chronic conditions or simply looking for a more connected healthcare experience — concierge medicine provides support through accessible, tailored care every step of the way.

Dr. Matthew Wonnacott is a primary care physician with Barton Concierge Medicine. Dr. Wonnacott pairs exceptional clinical expertise with a personalized, thoughtful approach to your care. Learn more by calling 530.543.5612 or visiting BartonHealth.org.

TAHOE KEYS SECURITY PRACTICES AND PROCEDURES

REMINDER – BOAT, TRAILER AND PARKING RESTRICTIONS

The Tahoe Keys Property Owners Association’s Code Enforcement Department is tasked with patrolling the Tahoe Keys and enforcing provisions of the Association’s Governing Documents (CC&Rs, Bylaws, Operating Rules, Architectural Rules, etc.). Code Enforcement Department also works closely with the Community Design and Review (ACC) Department to recognize and report property violations.

The ultimate goal of the TKPOA Code Enforcement Department is compliance with the provisions of the Association’s Operating Rules and CC&Rs, including but not limited to: ensuring use and enjoyment of the Association’s amenities exclusively by members and their guests, enforcing parking requirements within the Townhomes Subdivisions, enforcing prohibition of commercial business activities and boat/trailer parking within the Tahoe Keys, and protecting each member’s right to the quiet enjoyment of their property.

Enforcement Procedures begin with courtesy notices, reminding members, their tenants, and guests, of the Association’s rules and regulations and providing notice that a violation exists. Most violations are resolved with these courtesy notices, and no further action is required.

For those violations that continue, Code Enforcement will provide warning notices and letters to the property owner, serving as additional reminders of the Association’s rules and regulations and next steps in the enforcement process if the violation continues.

Once all steps to correct the violation have been exhausted by TKPOA Code Enforcement, a Board Hearing notice will be generated to the responsible property owner for potential disciplinary action. Disciplinary action includes suspension of membership amenity access and fines for confirmed violations.

For more egregious violations, such as illegal property rentals or commercial business violations, an automatic Board Hearing is scheduled with the responsible property owner for potential disciplinary action.

Reminder – Boat, Trailer and Parking Restrictions and Enforcement Procedures

TKPOA CC&Rs Article VIII, Section 12, prohibits the parking of trailers, boats, jet skis, and other recreational vehicles within the Tahoe Keys unless within an enclosed garage or for the purposes of loading and unloading. Code Enforcement will place courtesy reminder tags on boats, trailers, jet skis, and recreational vehicles to remind members, their tenants and guests of the parking restrictions within the Tahoe Keys. This courtesy tag begins the grace period that the Association allows for temporary boat, trailer, and recreational vehicle parking:

City of South Lake Tahoe Parking Code and Enforcement

4.25.370 Storage of vehicles on right-of-way prohibited.

No person who owns or has possession, custody or control of any vehicle shall park such vehicle upon any street or alley for more than a consecutive period of 72 hours. (Ord. 21 § 2; Ord. 813 § 8. Code 1997 § 16-40)

4.25.650 Penalty.

Any person violating the provisions of this article shall be guilty of an infraction and upon conviction thereof shall be punished by a fine of not less than $50.00 or a greater amount set by resolution of the city council. (Ord. 1098 § 1 (Exh. A); Ord. 961 § 1. Code 1997 § 16-97)

4.25.670 Removal of vehicles authorized.

When appropriate signs or markings are in place giving notice, any officer of the police department, parking control officer or private patrol officer as defined in Chapter 4.140 SLTCC is hereby authorized to remove or cause to be removed any vehicle that is stopped, standing or parked on any municipal off-street parking lot, facility or garage in violation of this article. The procedure for removal or impounding of vehicles shall be as provided in Sections 22850 through 22854 of the California Vehicle Code. (Ord. 1098 § 1 (Exh. A); Ord. 961 § 1. Code 1997 § 16-99)

For questions on Security Practices and Procedures, please contact Operations Manager Heather Blumenthal at heather.blumenthal@fsresidential.com or (530) 542-6444 ext. 228.

Parking Grace Periods

Driveway – 7 Days

Street - 3 Days (same as the CSLT)

Boats, jet skis, and trailers parked within a property’s driveway are provided a 7-day grace period, while parking along the street provides a 3-day grace period (matching the City of South Lake Tahoe’s policy).

Once the grace period timeframe has expired, Code Enforcement will begin following the parking enforcement procedures which includes placing violation notices and sending warning notices, informing the responsible property owner of next steps, including scheduling a hearing with the Board of Directors for consideration of imposition of fines and/or suspension of amenity access privileges.

Parking Violation Fines - Excerpt from TKPOA Fine Policy

Parking tags placed on vehicle, trailer, RV are considered warning notices for parking violations. A disciplinary hearing will then be scheduled with the Board of Directors for any additional violations after the first violation. Hearings may result in fines and/or suspension of amenity access passes for confirmed violations. All fines are assessed per violation (i.e. 2 violations = 2 fines).

Townhome Parking Lots

Due to the limited space within Townhome areas, boats, jet skis, trailers, and recreational vehicles may not be parked within a Townhome parking lot at any time. Enforcement procedures within the Townhome lots require immediate removal of the prohibited vehicle/trailer in order to avoid a potential tow.

Code enforcement will place a violation tag on the vehicle, boat, jet ski, and/or trailer and attempt to locate the owner prior to initiating further enforcement action.

Townhome Boat Docks

Townhome Community owned docks are closed for use between December 1 and April 1 during the winter snow season. Motorized vessels and sailboats may not be moored within the Townhome dock slips during this time.

Code enforcement will place a violation tag on the vessel and attempt to locate the owner to request the vessel be removed prior to initiating further enforcement action.

2025

BOARD ACTIONS SUMMARY

JULY 16TH – BOARD OF DIRECTORS EXECUTIVE SESSION

BOARD ACTIONS

• Reviewed 7 Legal Matters

• Reviewed 1 Member Disputes and Disciplinary Matters

JULY 16TH – BOARD OF DIRECTORS OPEN SESSION

BOARD ACTIONS

• Approved Cassidy Coatings for the Cove 1 Balcony Coating Repair at a cost of $4,104 to be expensed from Cove 1 Reserve account 19974.

• Approved the updated plans for the column location modifications from Borges Architecture for the Tahoe Marina Shores (TMS) Exterior Remodel Project for a cost of $6,900 to be expensed from TMS Reserve account 19988.

• Approved HOA Technology for replacement of a pavilion beach gate card reader and cover for a cost of $1,934 to be expensed from Common Reserve account 19633.

• Approved the City of South Lake Tahoe permit fees of $8,360 for the Islanders 2 Paving Project to be expensed from Islanders 2 Reserve account 19878.

• Approved Kybrie Construction West for the Cove 3A Tree Damaged Roof Repair for a cost of $28,845 to be expensed from Cove 3A Reserve account 19820.

• Approved Haen Constructors for the Cove 3A Roof Replacement for buildings 1, 2, and 3 for a cost not to exceed $280,809 to be expensed from Cove 3A Reserve account 19820.

• Approved Haen Constructors for the Cove 3B Roof Replacement Project for buildings 1 and 2 for a cost not to exceed $209,545 to be expensed from Cove 3B Reserve account 19820.

• Approved Haen Constructors for the Cove 5 leak repair for a cost of $2,502 to be expensed from Cove 5 Reserve account 19534.

• Approved Truckee Overhead Door for the replacement of a garage door in Cove 5 for a cost of $3,134 to be expensed from Cove 5 Reserve account 19831.

• Approved Dollar Signs and Graphics for replacement of

Water Quality Boat Back Up Signs for a cost of $4,546 to be expensed from Water Quality Reserve account 19657.

• Approved Inland Lake Harvester for replacement of a harvester engine for a cost of $6,638 to be expensed from Water Quality Reserve account 19786.

• Approved Walsh Marine Buoys for replacement of Water Quality buoys for a cost of $3,329 to be expensed from Water Quality Reserve account 19657.

• Approved the additional $320 cost of pickleball court benches purchased from Grainger to be expensed from Common Reserve account 19823.

• Authorized reclassification of Operating expenses to Reserve expenses as recommended by Finance.

• Approved the Ubeo Business Services Lease Agreement extension for the Ricoh copier.

• Approved the Waterways Committee Charter.

• Approved the balcony deck extensions for Islanders 3 Townhomes #309, # 310, #321, and #322.

• Approved the Cove 2 Special Assessment Ballot to be sent out to owners.

• Appointed Pat Disney as the Inspector of Elections for the Cove 2 Special Assessment Ballot.

• Adopted the proposed changes Operating Rule Section 500: Tennis and Pickleball Court Rules for Pickleball court closing time and prohibition of music speakers on courts.

JULY 22ND – BOARD OF DIRECTORS SPECIAL EXECUTIVE SESSION

BOARD ACTIONS

• Reviewed 2 Legal Matters

JULY 29TH – BOARD OF DIRECTORS SPECIAL OPEN SESSION

BOARD ACTIONS

• Announced results of the Drinking Water Distribution System Loan Ballot - 573 valid ballots were tallied, 318 were “yes” and 255 were “no,” the ballot measure passed.

• Announced results of the Cove 5 Proposed Special Assessment Ballot – 46 valid ballots were tallied, 10 were “yes” and 36 were “non,” the ballot measure failed.

2025 ARCHITECTURAL CONTROL COMMITTEE

MEETING SCHEDULE

ACC Meetings are held on Tuesdays

January 14

April 8

July 1, 15, 29

October 7

February 11

May 6, 20

August 12, 26

November 4

March 11

June 3, 17

September 9, 23

December 2

All meetings are held at the Pavilion and begin at 9:00 am unless otherwise posted. ACC application submittals are due by Wednesday prior to the meeting date. For more information, please contact Linda Callahan, ACD Manager, at (530) 542-6444, ext. 239, or lcallahan@tahoekeyspoa.org.

TKPOA AUGUST 2025 CALENDAR + BEYOND

SEPTEMBER

ASSESSMENT COLLECTIONS UPDATE

Hello Tahoe Keys Residents!

This is a friendly reminder that the next quarterly assessment will be charged on October 1st, 2025! Please be sure to check your account statement and disclosure documents for the 2025 Budget and Quarterly Assessment amount. The information needed to set up assessment payments can be found below and is listed on your quarterly statement.

PAYMENT OPTIONS ARE:

1. ClickPay – FirstService Residential’s online payment service provider. You can access ClickPay by visiting https://login.clickpay.com/firstservice.

Please note that ClickPay charges a service fee depending on form of payment.

2.       Bill Pay – Your bank’s bill pay service. If using this service, please enter the following: name, address, and include your 8-digit Account Number on your bank’s website when using its bill pay service:

Tahoe Keys Property Owners Association c/o FirstService Residential PO Box 30354, Tampa, FL 33630

Please note that your account number with FirstService is different from your previous TKPOA account number. Your FirstService account number is the same as the Customer ID number listed on your quarterly statements.

3.       Paper Check – Mail a Check to the address above. Include your FirstService remit slip from your monthly statement and your 8-digit FirstService/TKPOA account number.

E-STATEMENTS

By default, the assessment statements will be sent as a hard copy; if you would like to sign up to receive your future assessment statements electronically, please navigate to: https://estatements.welcomelink.com/ fscalifornia to sign up.

ASSESSMENT PAYMENT FAQS

Q: How are assessment charges applied to my account? A: Regular quarterly assessments are due based on the following schedule each year:

• First Quarter due January 1st, considered delinquent if received after January 30th.

• Second Quarter due April 1st, considered delinquent if received after April 30th.

• Third Quarter due July 1st, considered delinquent if received after July 30th.

• Fourth Quarter due October 1st, considered delinquent if received after October 30th.

Assessment charges, for regular or special assessments, are not applied to owner accounts until the respective due dates. Using the regular quarterly assessment as an example, the first quarter assessment will not be charged to an owner’s account until the January 1st due date.

Q: When do late fees and interest charges apply?

A: Late fees and interest charges for delinquent payments are charged 30 days after the assessment due date. Reference the regular quarterly assessment schedule.

Q: What happens if I pay my assessments early?

A: Early payment of assessments is not required, however, for those owners who choose to pay their assessments prior to the due date, a credit will temporarily show on your account until the assessment due date.

Q: How should I make my check out for my assessment payments?

A: Checks and online bank bill pay payments should be made out to the: Tahoe Keys Property Owners Association or TKPOA.

Note: To ensure your payment is applied correctly to your account, include your Tahoe Keys account number in the check memo section for check and online bill-pay payments submitted. Please check that you are using your new FirstService account number.

Q: There are multiple charges on my account. What are they all for?

A: Reference the Statement Outline below:

• Townhome Assessment – for townhome owners only, this is the Operating and Reserve portion of the quarterly assessment specific to the

Townhome Cove Subdivision.

• Quarterly Assessment – this is the Common Operating and Reserve portion of the total Common quarterly assessment.

• Water Quality Assessment - this is the Water Quality Operating and Reserve portion of the total Common quarterly assessment.

• Water Company Assessment – this is the Water Company Operating and Reserve portion of the total Common quarterly assessment.

• Channels and Lagoons – this is the Reserve portion of the total Common assessment for the Channels and Lagoons account. These are funds that go towards dredging and bulkhead projects for the East and West Channels.

Q: Who do I contact for questions on my account?

A: For account questions, members should contact the 24/7 Customer Care Center at (800) 428-5588. On-site staff is also available at info@tahoekeyspoa.org or (530) 542-6444.

Q: I am having issues with my ClickPay account, who do I contact for assistance?

A: For assistance with ClickPay, members should contact ClickPay customer support directly at (888) 354-0135.

WATER DISTRIBUTION SYSTEM LOAN BALLOT RESULTS

At the July 29th, 2025, Special Board of Directors meeting, the results of the ballot for the TKPOA Member vote on whether the Association should obtain a loan to invest in improvements to the Association’s drinking water distribution system, including drilling a new Well #4, were announced.

The results are as follows:

WATER DISTRIBUTION SYSTEM LOAN BALLOT

Per the approved ballot measure, the Board is authorized to move forward with obtaining a loan to fund the first phase of the Drinking Water System Improvement Project. The total amount estimated to complete this first phase is approximately $10,000,000, including contingencies. The final amount will be determined once the engineering work is completed and bids are obtained.

Thank you to the owners who participated in this vote. The official affidavit certifying the ballot election results on the TKPOA website at www.tkpoa.com under Documents>>Association Voting Ballots and Elections>2025.

For any questions, please contact the Association Office at (530) 542-6444 or info@tahoekeyspoa.org.

I just have a short report this month.

Waterways. TRPA hosted a 2-hr webinar on our CMT on July 18, which was open to the public. Three of our consultants: Rick Lind, Lars Anderson, and Andy Kopania were included in the lineup of speakers. The recorded webinar, slides, and draft report can be viewed at Tahoekeysweeds.org. I encourage everyone who is interested to check it out.

Indoor Pool. We finally secured the city permit for the replacement drainage system. Staff estimates that the pool should re-open in midAugust.

Venice Tennis Courts. No update.

Drinking Water. Balloting for the drinking water loan closed on July 29 and the results were announced. 575 ballots were received, 2 were invalid (1 was a duplicate, and 1 was from a prior owner no longer eligible to vote). The 573 valid ballots were tallied, 318 were “yes” and 255 were “no,” the ballot measure passed. We held a town hall on 7/22 that was attended by nearly 100 people; very likely our largest town hall to date. Presenters responded to nearly 100 questions. We apologize for scheduling the town hall so late in the balloting period, but the waterways special assessment re-vote overlapped the early days of drinking water balloting, so outreach schedules collided. The board could have delayed the start of the drinking water ballot, but we were up against a construction schedule crunch where down-hole work on the well needed to be completed this fall, if this ballot is authorized by the membership. Therefore, we had to launch the ballot in June. But you are right, town halls

for ballots should be closer to the beginning of balloting, not near the end. We can do better.

One other water issue that I want to mention: our nighttime water usage is way up, in fact, it is fully taxing our current 3 wells, to the point that pressures drop at night. Our common areas (coves and parkways) are watered during daylight hours, so the nighttime water demand is coming from single family house landscape irrigation systems. The Keys has an adopted schedule with allowable watering time windows for each street, but we suspect that many people are not sticking to it. Please check the adopted schedule (it is usually published in the Breeze) and adjust your timers accordingly.

Cove 5 Special Assessment Ballot: Balloting for the proposed Cove 5 Special Assessment to replenish the Cove 5 Reserve account for upcoming anticipated capital expenditures, specifically balcony repairs required by SB326, closed on July 29 and the results were announced. 50 ballots were received, 4 were invalid (1 was a duplicate and 3 did not have the owner’s signature). The 46 valid ballots were tallied, 10 were “yes”, 36 were “no”, the ballot measure failed.

Islanders I, and Cove 3A Bulkheads.

Construction on both projects is slated to start in September.

St. Moritz Isle, Bavarian Isle, and Cove 4 and 5

Bulkheads. No updates.

Islanders I and TMS Siding. Hats off to Islanders 1 and TMS, who are midway through their exterior beautification/renewal projects. Little by little, these badly needed upgrades are getting done. Credit goes to the owners who bit the bullet and approved special assessments, and to John Cefalu and Hallie Kirkingburg and the Keys staff that are successfully managing all of these projects.

COVE 5 SPECIAL ASSESSMENT BALLOT RESULTS

At the July 29th, 2025, Special Board of Directors meeting, the ballots for the proposed Cove 5 Subdivision Special Assessments were tallied by Pat Disney, the appointed Inspector of Elections, and count volunteer Janet Baumann.

In June 2025, the Tahoe Keys Property Owners Association (TKPOA) Board of Directors authorized a Special Assessment Ballot for the Cove 5 Subdivision to replenish their Reserve Account in anticipation of future capital expenditures, specifically required balcony repairs/ replacements. The proposed special assessment was $10,000 per Cove 5 Property Owner to be billed in two separate payments.

The results of the Cove 5 ballot are as follows:

COVE 5 SPECIAL ASSESSMENT BALLOT

Thank you to the Inspector of Elections, ballot count volunteer, and the Cove 5 owners who participated. The official affidavit certifying the ballot election results on the TKPOA website at www.tkpoa.com under Documents>>Association Voting Ballots and Elections>2025.

For any questions, please contact the Association Office at (530) 542-6444 or info@tahoekeyspoa.org.

Connecting Tahoe Keys Members to Socials, Activities, & Each Other!

Keys Life is One-Year-Old

Last summer, the waters were still until one simple question stirred the surface: “Does Tahoe Keys have a social committee?” TKPOA replied with a friendly “no,” but suggested a post on NextDoor to test the waters. That post dropped on July 2, 2024, and boom within days, nearly 50 neighbors dove in with excitement. Shortly after that, a handful of us met to dream up something special that splashed with Tahoe Keys spirit.

By July 24, 2024, the board gave an enthusiastic green light to a new social committee. From there, things took off like a speedboat across Lake Tahoe. A charter was drawn up, the name “Tahoe Keys Lifestyle & Activities Committee” was selected (aka “Keys Life”), and a logo similar to our Keys Breeze was created. Our first community social splashed down in the fall of 2024, and by the spring of 2025, we secured insurance and launched a Small Group Leader Program to help steer the good times.

We hope you’ve been soaking up the sunset mixers, dockside laughs, and all the good vibes floating through our calendar. As you know, it takes a full crew to keep this ship sailing. If you’d like to help make the Keys even more amazing, we’d be thrilled to have you aboard! Whether you want to host a lakeside social, lead an activity, or lend a hand with setup & cleanup, we’re all about teamwork to supply the magic.

So, if you're ready to dive in, just let us know. The water’s great & the community is even better! To hop aboard, please reach out to KeysLife@myyahoo.com. Let’s keep riding the wave of fun with neighbors.

Contacts

Keys Life email address: KeysLife@myyahoo.com

Book Club: Karin Lovett, kkllovett@comcast.net, 530-306-2214

E-Biking - Laurelee Barnes, remaxbarnes@gmail.com, 562-896-7063

Hiking leader: Svetlana Raleigh, Svetlana.Raleigh@gmail.com

Knitting & Crocheting: Donna Walker, dtwrn@aol.com, 408-221-8314

Men’s Golf: Jim Crecelius, JCrecelius8@hotmail.com, 209-607-6806

Mountain Biking: Lisa Moranville, hermosabeach147@gmail.com

Pickleball: Jeff Williams, JeffW8948@gmail.com

TKPOA, Heather Blumenthal: Heather.Blumenthal@fsresidential.com

Community Connections

Do you run a local business, have a collaboration idea, or simply want to contribute to our growing neighborhood spirit? We’re inviting all Members to share their business names, creative ideas for partnership, & ways we can work together to create lasting value in our neighborhood

Help support our Game Nights or contribute thoughtful welcome gifts for new homeowners. Let’s lift each other up, spark new connections, & make Tahoe Keys an even more special place.

LET’S GET CONNECTED!

Missing emails about what’s going on in the Association? Missing important updates from staff? Great news! TKPOA staff uses “Connect” to send e-mail blasts. If you haven’t opted in to receive emails, you’re missing out!

It's simple to sign up:

• Visit https://tkpoa.connectresident.com/. and sign in

• Click on the three bars in top left corner – select “My Account”

• Under "My Communications Preferences," update your email and click on all applicable boxes (note: this does NOT opt you into the Association’s Membership list which can be shared with other owners)

It is highly recommended that Communications@mc.fsresidential.com be added to your approved senders list so that emails sent from the Association go to your inbox instead of your spam/junk folder.

This change helps us save costs, keeps you informed, and ensures we have your most up-to-date email on file. Explore additional features on the portal, such as architectural control applications and account information.

Where can I find my account number?

Your TKPOA account number can be found on your quarterly billing statements under Customer ID. All Account/Customer IDs begin with TAKEY, followed by 4 numbers assigned to your property address. TKPOA Staff can also provide members with their account numbers, please contact info@tahoekeyspoa.org for assistance.

If you need assistance with the FirstService Resident Connect Portal, please contact the 24/7 Customer Care Center at (800) 428-5588.

UNLOCK A BETTER CUSTOMER EXPERIENCE WITH THE LIBERTY MY ACCOUNT APP

At Liberty, we're committed to providing a great experience for managing your utility service needs. Download Liberty’s My Account app for quick, secure access to your account with a variety of options to fit your needs and preferences. Check out some of the ways the My Account app can improve your experience:

Access Your Account Anytime, Anywhere

Whether you’re at home, on the go, or anywhere in between, the My Account app is at your fingertips. With a simple, secure login, you can access and manage your account anytime, day or night.

Effortless Billing and Payments

The My Account app lets you easily manage your billing and payment preferences. You can pay bills, set up automatic payments, or go green with paperless billing—pick the option that works best for you.

Stay in the Loop with Account Notifications

Stay informed with tailored account notifications. Whether

it’s when your bill is ready or a payment is coming up, you can choose how and when you receive email or text alerts.

Track Your Usage and Compare

The My Account app provides an easy-to-read chart that shows how much energy you use and when. Compare your current consumption to previous months or the same time last year. This insight empowers you to identify trends, which may help you save more energy, and take charge of your energy use.

Stay Informed During Outages

Experiencing a power outage? You can sign up through the My Account app to receive outage notifications via text, email, or app alerts. You can even add family members, roommates, or tenants so they can receive updates and stay informed too.

Ready to experience it for yourself? Download the My Account app today and take the first step toward a more efficient, seamless customer experience.

City of South Lake Tahoe Vacation Rental Ordinance

On June 17th, 2025, the City of South Lake Tahoe (CSLT) Council adopted an ordinance amending a prior Vacation Home Rental (VHR) ordinance permitting short term rentals outside of the tourist core that Measure T previously prohibited. The new CSLT VHR Ordinance became effective on July 17th, 2025.

The CSLT opened the application process for vacation home rental permits to “preferred” applicants on June 23rd, 2025. Preferred applicants are previous VHR permittees in good standing whose permits expired in 2021 and were not renewed at that time because of Measure T, and previous QVHR permittees in good standing whose permits became void in April 2025 because of the court’s ruling in the Measure T lawsuit.

The Tahoe Keys Property Owners Association (TKPOA) Rules and Enforcement Committee is reviewing a proposed revision to TKPOA’s prior VHR Rental Permit program and annual permit fee. The proposed policy and permit fee will be reviewed and approved by the Board of Directors for a 28-day membership review period prior to potential adoption and implementation later this year. TKPOA’s policy will continue to require compliance with the CSLT ordinance. VHR owners are responsible for compliance with all requirements of the City Code and TKPOA’s governing documents.

Summary of CSLT VHR Ordinance 2025-1200 Requirements, including additional requirements for VHR Properties outside of the Tourist Core:

• A valid VHR permit is required to operate and/or advertise a short-term rental.

• No more than one vacation home rental shall operate on a parcel.

• Occupancy of the vacation home rental shall be limited by (1) the number of paved parking spaces on the property and (2) the number of bedrooms.

• Vacation home rentals shall not be used for commercial activities, including, but not limited to, weddings, receptions and large parties.

• Post a copy of the permit and a copy of the City Code conditions of operations in a conspicuous place within the VHR.

• All marketing, advertising, contracts, rental agreements, or websites depicting the VHR shall include the VHR permit number issued by the city.

• Designated parking spaces must be provided.

• A property manager is required. This shall mean the person designated by the owner to implement the requirements of SLTCC section 3.50.440 in areas outside the Tourist Core Area Plan. The owner may serve as the property manager.

• Owners are responsible for compliance with all requirements for sorting, disposal, storage, and collection of solid waste, recyclables, and yard trimmings in SLTCC chapter 4.150.

• Solid waste and recyclables shall not be left or stored on the exterior of the property except in a container(s) within a bear box or in an animalresistant cart or container approved by the city or its franchisee under SLTCC chapter 4.150. Owners are required to acquire and use an animal-resistant recycling cart within 30 days of receiving notice from the city or its franchisee that such recycling carts are available.

Bear Boxes

To install a bear box, TKPOA owners can submit an Architectural Control Application From 15 to Community Design and Review Manager Linda Callahan. Bear boxes must be pre-approved prior to installation and must adhere to the following:

• May not be positioned in the side or rear setback areas.

• May not be placed closer than 10 feet from the front street curb or further than 1 foot from the edge of the driveway – 10-foot measurement is from curb to pedestal.

• Boxes may be green, brown, grey, or black in color.

• May be placed where they can be screened from view from the street and neighboring properties.

• Installations accommodating more than 2 standard garbage cans will not be allowed.

• Contact South Tahoe Refuse at (530) 541-5105 for list of approved bear box vendors and to set up bear box service.

Please contact Linda Callahan, linda.callahan@fsresidential.com or (530) 542-6444 ext. 239 with any questions.

• Camping and sleeping in tents, travel trailers, campers or recreational vehicles is prohibited on VHR property

• On single-family properties, a VHR shall not operate

on a parcel located within 150 feet of another parcel with a vacation home rental permit.

• VHRs are not allowed in multifamily properties, including attached condominiums that share a wall, floor or ceiling unless that condominium had a VHR permit as of September 1, 2016 (Tahoe Keys Townhomes count as condominiums in the CSLT ordinance).

• The property manager shall meet the occupants either in person or virtually to check them in at the beginning of each vacation home rental to verify identities and ensure that the property manager and responsible parties have signed the good neighbor contract certifying that the property manager has reviewed the conditions of operation with the responsible parties.

• Indoor noise and outdoor video monitoring devices shall be installed to immediately alert the property manager 24 hours a day, seven days a week, of potential violations of the conditions of operation of City Code section 3.50.440, including those conditions of operation related to noise, trash, and parking. The purpose of this requirement is to provide property managers with access to real-time information to allow them to prevent nuisances before neighbors are disturbed and to prevent violations of the conditions of operation.

• Property manager shall provide and maintain a local contact number with 24 hours, 7 days a week, availability for receiving reports of violations from the city and neighbors, and the property manager shall be available to respond in person within 60 minutes to such complaints, 24 hours a day, 7 days a week

Leave No Impact

We hope all owners enjoy the beautiful Tahoe Keys and South Lake Tahoe communities and respectfully ask all rental owners and their guests to adhere to the City’s Leave No Impact program to mitigate impacts to our non-vacationing residents. Please be respectful of your neighbors and residents by Leaving No Impact from your rental activities.

VHRs are enforced by the City of South Lake Tahoe Police Department – Community Services Division. To report a disturbance, please call (530) 542-6100 at the time of the disturbance and an Officer will be dispatched. CSLT enforcement is available 24/7.

To report unpermitted rentals, please contact (530) 542-6071 or email the City code compliance investigator at agaldi@cityofslt.us.

TKPOA Code Enforcement Department cooperates with City Code Enforcement and is available to assist in mitigating noise and other disturbances. To contact TKPOA Code Enforcement please call (530) 545-0847.

For questions on the Association’s Rental Permit Program, please contact Operations Manager Heather Blumenthal at heather.blumenthal@fsresidential.com, or (530) 542-6444 ext. 228.

IMPROVING TAHOE KEYS DRINKING WATER SYSTEM

As you may know, the community’s water system is an essential service, providing water for drinking, cooking, bathing, irrigation, and fire protection. Tahoe Keys Water System is owned and maintained by the Tahoe Keys Property Owners Association and, like all critical infrastructure, requires ongoing maintenance and periodic upgrades.

Current Challenges Facing Our Water System

Over time, limited funding and prioritization have resulted in the deferral of necessary upgrades. Changes in water quality are impacting our ability to keep up with daily water demands. The most immediate concern is that our existing water source capacity is insufficient to meet the community’s needs. Some of the key challenges include:

• Reduced water pressure during peak usage times

• Potential water shortages during high-demand periods, especially in summer

• Limited water availability for emergency services, including firefighting

• Difficulty meeting state and federal drinking water standards consistently

Phase 1 Solution: New Well and Watermain Replacement

To address these challenges, the TKPOA is proposing the installation of a new drinking water well along with watermain upgrades. This would increase source capacity and support:

• Consistent water supply for all households

• Stable water pressure across the system

• Improved support for irrigation and landscaping

• A foundation for future infrastructure projects

Financial Planning and Long-Term Strategy

Recognizing the importance of financial responsibility, the TKPOA Board and its related committees are actively evaluating future funding options. The next step after the passing of the recent vote is to evaluate various financing options to find favorable terms, determine line of credit structure, lowest rates, no prepayment penalties. Additionally, we are exploring whether we can structure the funding so that individuals can choose to pay up front or be a part of the financing package. Funding currently approved will pay for the construction of the new well (est. $4.2m), replace undersized watermains (est. $3.5m) and replenish diminished water system reserves ($2.3m).

TOWNHOME CORNER

THE "KEYS" TO FINDING WHAT YOU NEED TO KNOW ON THE WEBSITE

Need to find your cove’s specific information?

A lot of information concerning townhome cove owners has been posted on the website. Here are the steps to access this information:

• Go to www.tkpoa.com

• Sign in (on the right side)

• Click on the tab “Docs”

• Select “Documents”

• Select “Townhome Oversight Committee” from the menu

• In this folder are the following (select and then look for your Cove’s folder):

» Cove Financial Reports

» Cove Newsletters

» Cove Town Hall Presentations

» Meeting Agendas

» Property Insurance

» Townhall Surveys

» Prior Cove Advisor Meeting Documents

Need to submit a Workorder or TOC Agenda Request?

Click on header "Townhomes”.

• Select “Work Order” to submit a work order, snow removal or call request.

• Select “Agenda request” to submit an item for the next TOC meeting.

Need the zoom link for an upcoming meeting?

Click on the header "News"

Select "Events.”

Scroll down to see the calendar, search for the date, and click on the event to find the zoom link.

Looking for a proposed rule or policy change?

Click on the header “Docs”

Select “Documents”

Select “Rules & Procedures”

Select “Rule Change Notifications”

WANT TO PAY DUES ONLINE?

Click on header “Pay Dues”.

A new window will open on the FSR Click Pay website. You will need to sign in with your Click Pay user ID and password to proceed.

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.