Education Programme 2025
Introduction
At Jersey Hospice Care, our vision is that anyone with a lifelimiting or life-threatening condition - and those close to them - have access to the best palliative care and support, when and where they need it. We also recognise the pivotal role that education and training plays in delivering this care and support and so we are introducing our comprehensive learning programme.
Each course in our programme is hosted by members of our Education Team - clinical professionals with extensive teaching experience - with support from practicing clinical specialists in palliative and end of life care. Our courses, which are accredited for Continuing Professional Development (CPD), delve into the principles of end of life care, offering skill-based workshops on communication, advance care planning, discussions around spirituality, and sessions addressing emotional and bereavement support both before and after death.
Designed for all healthcare professionals, including hospital and community based healthcare providers seeking education in palliative and end of life care.
For further information please contact:
Email: claregraham@jerseyhospicecare.com
Geoff Benning Education Manager
Email: geoffbenning@jerseyhospicecare.com
We look forward to welcoming you at Jersey Hospice Care. Education Team, Jersey Hospice Care
Courses
Routes to Success: Ambitions for Palliative and End of Life Care - Intermediate
This is a two day workshop that focuses on raising awareness of the principles of palliative and end of life care and how these can be translated to and applied in any healthcare setting throughout our island community.
The course is framed by the Ambitions for Palliative and End of Life Care: A national framework for local action 2021-2026. It sets out a vision to improve end of life care through partnership and collaboration between organisations at a local level. The focus is on how these principles can be translated into practice no matter what the role of the individual or the care setting is.
Is this course for you?
This course is suitable for all healthcare workers interested in learning more about palliative and end of life care. It is an intermediate course that is useful for those wishing to gain more knowledge of this speciality and as further preparation for more advanced sessions.
Holistic Aspects of Palliative Care
The first part of this interactive workshop considers the history and origins of Cicely Saunder’s concept of “Total Pain”. As a group, we consider the social, psychological, physical, and spiritual components of pain and look at the relevance of “Total Pain” in our assessments.
The aim of the second part of this workshop is to explore the importance of sexuality, body image, and dignity - reinforcing the need to include intimacy and sexuality as central components of healthcare. Interactive activities will be used to explore the issue of dignity and how this may be perceived and experienced by individual patients.
The following topics will be covered:
The importance of dignity
The meaning of “Total Pain”
The relevance of “Total Pain” in contemporary practice
The impact of altered body image on wellbeing at the end of life
Barriers to communication around sexuality, intimacy, and body image
Application to practice
Is this course for you?
This course is intended for all healthcare workers in any setting and provides further learning related to the concept of “Total Pain” and sexuality, body image, and dignity.
Palliative and End of Life Care - Improving Patient
Outcomes Through Enhancing Your KnowledgeFoundation
This foundation level interactive, evidence-based workshop is aimed at all healthcare professionals.
It sets the context of end of life care and will help you understand the meaning of palliative, end of life care, and the Gold Standards Framework.
The content will help you identify when people are approaching the end of their lives - 12 months or imminently dying - and increase knowledge, confidence, and understanding of the importance of ‘Advance Care Planning’ and ‘Treatment Escalation Plans’.
Is this course for you?
This one day course is suitable for all healthcare workers interested in learning more about palliative and end of life care essentials. It is a foundation course that is useful for those new to this speciality and as preparation for more advanced sessions.
Advance Care Planning
People have the right to make choices in their care - including end of life medical decisions. However, these conversations can be challenging for many.
Advance Care Planning (ACP) is an important component of the Gold Standards Framework. Attending this evidence-based workshop will support you to build confidence in having these sensitive conversations. You will learn about the key components and benefits of having ACP discussions with people in their last years of life.
This one day workshop will include the use and guidance on ACP in different settings, ACP for people with dementia, discussion of common challenges, solutions, and communication skills.
Is this course for you?
This course is suitable for all healthcare workers at all levels interested in learning more about having advance care planning discussions.
Communications Skills - Foundation
The aim of this half day workshop covers the following topics:
Defining communication
Principles of effective communication
Barriers to effective communication
Core communication skills
Focusing on changing practice
Is this course for you?
This course is suitable for all healthcare workers wanting to improve their communication skills in palliative care or need a refresher before the intermediate level course.
Communications Skills - Intermediate
This three hour course builds on the topics covered in ‘Communication Skills - Foundation’ and will include:
Reinforcing core communication skills
Introducing an evidence-based communication skills model
The current evidence base for effective communication and the barriers
Identification and recognition of effective communication skills in practice
Application of a positive change to practice
Is this course for you?
The course is suitable for all healthcare workers aiming to enhance their competence and confidence in effective communication.
Communications Skills - Advanced
This two day interactive course includes the opportunity to observe real life conversations relating to end-of-life issues. Participants will be expected to develop their own skills through taking part in role play within a safe and supportive environment. The topic areas covered are:
Reinforcement of core communication skills
Practical use of the Calgary Cambridge Communications
Skills model
Review of the evidence base for effective communication
Skills practice in advance care planning and end of life conversations.
Is this course for you?
This course is suitable for all healthcare workers whose practice involves end of life conversations and have previously undertaken communication skills training at intermediate level in order to be familiar with communication skills models.
Opening the Spiritual Gate
Having a conversation about spiritual issues is not always easy. However, when providing holistic care, addressing spirituality is everybody’s business and everyone in healthcare has a role to play.
This one day workshop aims to help health and social care workers gain confidence and skills in assessing and having conversations about spiritual needs with people in their care.
Throughout the day we will:
Discuss the diversity and individuality of spiritual and religious needs
Consider how to open, maintain, and close a conversation about spiritual issues
Understand the importance of concise and confidential reporting and communication of spiritual needs
Consider a management plan for meeting spiritual needs
Have access to available resources to support conversations
Develop an individual action plan to apply within the workplace
Is this course for you?
This course is intended for all health and social care workers in any setting and provides further learning related to spirituality.
End of Life Dementia Care
This one day course explores how we can ensure the delivery of high quality, compassionate, and co-ordinated end of life care for people with dementia.
The session starts with why an awareness of the neurology of dementia aids a person-centred care approach.
This will cover how we meet the physical, psychological, and spiritual needs of the person living with dementia, whilst also paying attention to the needs of their families. You will have the opportunity to network with colleagues from across the health, social care, and voluntary sector to share common challenges in improving end of life care for those living with dementia.
Is this course for you?
This course is for healthcare professionals working in any care setting interested in learning more about caring for a person with dementia at the end of life.
Bereavement, Grief, and Loss in the Workplace
This half day workshop aims to understand the issues surrounding bereavement in the workplace, and how to communicate with clients, colleagues, employees, patients, and customers after someone close to them has died.
The training days are interactive and informative and provide an opportunity to have your questions answered about this taboo subject. The aim of this course is to “normalise” grief and the process of bereavement, to introduce the various helpful grief models, and to help participants on how to acknowledge and support those experiencing grief.
Course outline:
Gain an understanding of loss and its impact
How to communicate with others after someone close to them has died
Why can grieving at work be difficult?
What is grief and its impact?
Models of grief
Roles and responsibilities of workplaces in relation to loss
Minimising loss related trauma
Signposting and support
Is this course for you?
Anyone in a professional role who wishes to deepen their understanding of the issues surrounding grief, loss, and bereavement in the workplace.
Mini-series Programme
The mini-series programme offers a collection of short, focused sessions introducing key aspects of palliative and end of life care. Designed to complement our more detailed training events, these sessions aim to provide accessible learning opportunities for those with limited time or a preference for more concise educational formats.
Essentials of Palliative and End of Life Care
This series includes:
Principles of palliative and end of life care
Priorities of care for the dying person and personalised care record for the expected last days of life
Recognising deterioration and when to act
Needs based coding using Gold Standards Framework
Essential Clinical Skills in Palliative and End of Life Care
This series includes:
Syringe driver use and troubleshooting considerations
End of life medications: A practical guide for all clinicians
Care after death: Last offices and practical
DNACPR/This is Me
Symptom Management in Palliative and End of Life Care
This series includes:
Introduction and symptom recognition in palliative care
Pain management in palliative care
Managing anxiety, agitation, and delirium
Breathlessness and dyspnoea management
Gastrointestinal and urinary symptom management
Palliative care emergencies and rapid deterioration
How To Find Us
Jersey Hospice Care
Mont Cochon, St Helier, JE2 3JB
01534 876555
www.jerseyhospicecare.com
Unless otherwise specified, all courses are held at the purposebuilt King Centre on the Jersey Hospice Care premises. There is free parking and wheelchair access. Lunches will be available to purchase on the day.
Directions:
From St Helier, head west along the Avenue. At First Tower, turn right at the traffic lights (by the Martello Tower) and up Mont Cochon (you will pass The Old Bakehouse on your right and a corner shop on your left). Carry on up Mont Cochon, passing St Andrew’s Park on your left, go round two sets of S bends and Jersey Hospice Care is at the top of the hill on your right.
