LISA STEPHENS: The Woman at the Center of a Thriving Business
W
hen you meet Lisa Stephens, you Lisa loves working alongside Travis and will instantly notice her calm and watching her kids learn the business and cool demeanor. She has to be. She how to balance work and family life. and her husband, Travis Stephens own Total Lisa works hard everyday, making sure Services Heating and Air, a growing HVAC their service technicians have what provider serving Effingham, Chatham and Brian they need to go out in the field, that counties. And she has a full house with four the office staff can serve customers children; two boys, twin girls over the phone and and a dog named Ranger. that everything in the Travis and Lisa both business and in life is started out working at Lisa’s running smoothly. family business over more Travis says, “Lisa than 22 years ago. They balances me and explain that how they were reminds me to blessed to learn the heating breathe when and air conditioning business things get (912) 728-6720 from Lisa’s father and hectic.” totalserviceshvac.com grandfather, who instilled Lisa knows into them both the values of hard work, honesty and treating people with respect. Those are the values Lisa and Travis carried into their own business. Customer satisfaction is what they strive for and what they both find most rewarding about owning Total Services HVAC for the last six years. “We love helping our customers with expert service at a fair price. We just can’t operate any other way,” Lisa says.
what it takes to build a successful business with the values passed down from her parents and grandparents. She is a role model for her children and for women thinking of going into business for themselves.
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