Top 10 Franchise Opportunities to Open and Buy in 2021

Freshly Brewing Franchise

Orkhan Ahmadov Founder and Owner, Ormado Kaffeehaus

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ovid-19 has been the gamechanger since 2020 in more ways than one. It is over a year now, but it still never fails to keep being one and teaching us innumerable lessons that humankind never imagined.

Freshly Brewing Franchise

Orkhan Ahmadov Founder and Owner, Ormado Kaffeehaus

Businesses, for instance, suffered a setback, and they are still recovering from it. Some businesses shut down, some are moving with the losses, while some changed their operations. But almost every industry underwent an overhaul.

The global pandemic that threw the entire world off gear taught businesspeople one thing – how to adapt to the situation. And it has been a lesson well-learnt. The franchise also has seen seismic changes with respect to how the operations need to be conducted in the face of adversity.

In fact, the franchise world grabbed the opportunity to be ahead of the rest.

The Future of Entrepreneurship Belongs to the Franchise Model

Meticulous planning, changing with time, and smart moves helped them establish their supremacy over others. Franchises are a controlled market today as compared to other

businesses. One simply needs to know the consumer’s needs and which brands, or products will thrive under the present circumstance.

But pandemic or no pandemic, the franchise business model is always a safe option for those who want to grow a business but has a limited budget. Besides, even after shortlisting business ideas, some people are skeptical that the business would be successful.

The franchise model enables people to become entrepreneurs. The risk involved is less as you get a well-established brand and a business model to follow. The franchise business model has made many brands a household name. One just needs to study the pulse of the market and trends that attract consumers before opting for a franchise.

On the other hand, giving out franchises helps organizations or brands increase their footprints in various places and thereby increase sales.

Franchising is growing fast, and if industry experts are to be believed, the future is bright for this industry.

This year the franchise world is expected to witness a significant revolution. It is the perfect

time to open or buy franchises. Read this latest issue of Insights Success - Top 10 Franchise Opportunities to Open and Buy in 2021, to get a fair picture of how some never-say-die businesspeople emerged to be successful. It may inspire you to open or buy franchises.

We are sure you will find this edition an exciting read.

Sumita Sarkar

08

Cover Story

®

Aussie Pet Mobile Inc: Where your Growth and Success are a Priority.

Articles 20 Listen Now! Power Podcast: Tips for Seing Up Your Own Hit Podcast

32 #EqualEverything Workplace Inclusivity: ings you should do as an employer

Contents Freshly Brewing Franchise 16 Ormado Kaffeehaus Coffee with the Fragrance and Taste of Authenticity

24

BE Franchise Inc Power-start Your Ambitions with Alternative Energy Solutions

Flour Power Kids Cooking Studio Nurturing Lile Chefs into Professionals of Tomorrow

36

Payroll Vault Modernizing the Payroll Service rough Cuing-Edge Innovation

28

Editor-in-Chief Sumita Sarkar Senior Editor Anish Miller Managing Editor Abhishaj Sajeev Assisting Editors Trishika, Yash Visualiser David King Art & Design Head Priyanka Rajage Art & Design Assistant Rohil Shinganapurkar Co-designer Rashmi Singh Art & Picture Editor Vishal Pawar Business Development Manager Sherin Rodricks Marketing Manager Joseph D'souza Business Development Executives Kelly, David Sales Executives Mark, Alice Technical Head Jacob Smile Assistant Technical Head Amar Sawant Technical Consultants Pratiksha, Aditya, David Digital Marketing Manager Alina Sege Assistant Digital Marketing Manager Amol Wadekar SME-SMO Executives Gemson, Renuka Research Analyst Eric Smith Circulation Manager Tanaji sales@insightssuccess.com

August, 2021 Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-859-2600 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com

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Company Name

Management

Brief

Aussie Pet Mobile Inc. aussiepetmobile.com

Leon Feuerberg, President

Aussie Pet Mobile offers a convenient, affordable, reliable and efficient service to pet owners to maintain and achieve their pets’ best well-being.

Batteries Expert batteriesexpert.com

Elise Rozon, CEO

Batteries Expert is a leading franchiser in the alternative energy solutions business.

Figurella USA figurellausa.com

Massimiliano Vallunga, CEO

Figurella USA focuses on improving the wellbeing of women through commitment and results, enabling clients women to reach their ideal body shape naturally.

Flour Power Kids Cooking Studios flourpowerstudios.com

Susan Caldwell Founder and CEO

Flour Power is known for its network of franchise cooking studios which dole out the best education on preparing the right food for the right reason and the right season with the right cohesion.

GolliathTech Inc goliathtechpiles.com

Julian Reusing President and CEO

GoliathTech manufactures and installs helical screw piles in more than 11 Canadian provinces and territories and 33 American states.

milliCare millicare.com

Jack McAlpine, CEO

milliCare has been a strategic, trusted partner for consistent, specialty floor and textile care for more than 20 years.

Ormado Kaffeehaus ormado.de

Orkhan Ahmadov, Founder and Owner

Ormado Kaffeehaus is an exclusive brand with its unique taste and wide variety of coffee, in parallel, presents its coffee house culture with a pleasant atmosphere.

Payroll Vault payrollvault.com

Sean Manning, Founder and CEO

Payroll Vault is a nationally leading vendor that is re-defining the payroll industry with advanced cloud-based technologies, the highest quality payroll service, and unparalleled customer service.

Robotics Education robots.education

Dennis Kambeitz, Director of Education

Robots.Education are global leaders in STEM education specializing in the areas of robotics and coding.

Justin Wetherill, CEO

uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between.

uBreakiFix ubreakifix.com

T

o thrive in a franchise business model, it takes more than just the comprehension of the related market. It takes commitment towards the franchise’s values, operational guidelines, quality parameters and all those aspects that make the franchise successful. Varying from brand to brand, there are certain obligations that every franchisee is required to fulfil in order to maintain the brand’s reputation, revenue generation, and goodwill.

On the flipside, there are also companies that ascertain strong emphasis on helping their franchisees adapt to their business model and operations, and eventually attain great success. One prime example of such a company is Aussie Pet Mobile®, Inc., a provider of quality pet grooming services offering an exceptional fullservice grooming experience.

Since its foundation in 1996, APM Inc. has grown to become the number one brand in mobile pet grooming globally.

Cut to the present, Aussie Pet Mobile® Inc. and its franchisees are ideally positioned to optimize the incredible opportunities of an exploding pet market which is poised to exceed $100 Billion in 2021.

APM Inc. offers a simple business model with an easy-to-follow map to success as demonstrated by its diverse group of franchisees succeeding from coast to coast. The entire franchising procedure starts with the company’s 7Step process to award an Aussie Pet Mobile® franchise to an eligible prospect.

Top 10 Franchise Opportuni es to Open and Buy in 2021

“APM Inc. succeeds or fails, not on our ability to sell new franchises, but rather, on the success of the franchises we open,” say the management team of the company. It limits the number of new franchises it awards every year. Instead, the company focuses on the organic growth of its existing franchisees.

Once APM awards a new franchise, its entire focus shifts to helping that franchisee succeed. It starts with the allencompassing training program. From there it moves to an amazing and industry unique, Zero-Idle mobile grooming salon, the Aussie Pet Mobile® itself.

For over two decades, hundreds of thousands of dollars and years of experience have been poured into the evolution of the very best mobile grooming platform in the world. And moreover, APM’s franchise support never ends, and the company demonstrates that every day.

APM Inc’s explicit focus on the growth and success of its franchisee family is evidently exhibited in the testimonials below: Tony Carilo (Palm Springs, CA): Aussie Pet Mobile has been a life changer, I love what I do, I love the dogs, I Love the people, I love my free time, and

vehicles to increase energy capacity, website updates, CRM system enhancements, assisting with growth financing and let’s face it, sometimes a shoulder to cry on.

“

They were instrumental in establishing a touch free interface with human customers to allow both employees and human clients to stay safe during the COVID crisis.

Our growth curve is phenomenal. We more than doubled our first-year revenue in year two and since have had continued growth in excess of 30% year over year. And the very best part is we get to interact with pet owners all day long and provide a much needed quiet, no chaos, one on one experience for pets that is very much appreciated by both pets and their humans.

James and Frank Boswell (River Oaks, TX): We are thrilled to have launched our first business through Aussie Pet Mobile. Aussie Pet Mobile is indeed a resilient and formidable franchise. Since our interview phase, the President and CEO have been active in ensuring our franchise’s growth and development in Houston, Texas.

Aussie Pet Mobile regularly provides mentorship, marketing support, and frequent business updates to ensure franchisees are the mobile grooming leader. Aussie Pet Mobile was the pioneer in the “Contact-Free” service option. This business methodology, along with communication and marketing strategies, has not only helped the franchise endure the COVID-19 pandemic effects, but it has also helped our business grow!

We highly recommend Aussie Pet Mobile to folks who enjoy working and caring for pets and managing a business.

Choosing the Aussie Pet Mobile franchise has been the best life decision we have made.

Lora and Sam Gandy (Weatherford, TX):

I love the money too! One of the best decisions I have made in the last 59 years!

We just celebrated 1 year of operating last week and it’s been a blur! We are so glad we chose to join Aussie Pet Mobile – it’s a great, flexible business model in a great industry! They provide us with invaluable guidance, support and relationships with marketing and commerce resources but also allow us to run our business without a ton of interference.

Darlene Jacobson (Cleveland, OH): The staff at Aussie Pet Mobile Inc. has been a wonderful resource through my business growth, from the initial training, through growth plans, updating the Pet Mobile

With such support and freedom, we’ve nearly doubled our initial 24-month plan already with 4 vans and hope to double again this year! Working with animals all day and helping pet parents while building a strong business, we’ve

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really enjoyed the ride so far and can’t wait to see what the future holds!

The aforementioned franchisees opened in 2015, 2016, 2018 and 2019, respectively. They operate 18 outlets (pet mobiles) between them and are expected to add at least two to five more outlets in Q1 2021.

In 2020 these franchisees together cared for nearly 22,000 pets and generated over $2.3 Million in grooming revenue at an average price of over $106 per pet which exceeded APM’s national average.

“Each one of these franchisees demonstrates the very best attributes desired in a successful franchisee. Each of them is always willing to work with and guide their fellow franchisees. They lead by example and validate APM’s success every day,” says the management team at APM. Overcoming challenges In the earliest days of the pandemic, APM, Inc. realized that without a concrete plan to guide its franchisees, the company and franchisees could be facing a disaster. APM immediately reviewed its operational practices and quickly recognized that it had the basis for a No Contact service that would allow franchisees to safely care for all the pets that count on the company.

“We reviewed each state’s ‘shelter at home’ plans and developed the No Contact grooming service protocols to adhere to the requirements the plans listed. We created a custom video that would demonstrate our process and added it to all our national and local websites and social media. Because of our quick and decisive action, our franchisees who followed the program, were able to operate throughout 2020 and significantly grow their business,” says the management team at APM. Nationally APM added more than

68,000 new pets in 2020 at an average groom price of $105.37 or over $7,165,160 in new pet revenue with national total sales of over $31 Million during a world-wide pandemic.

Evolving with time When it comes to adapting to the changing customer needs and trends, APM Inc. is constantly evolving its three main support elements. First, its Pet Mobiles have undergone two decades of updates with a constant eye to improve performance, reduce the impact on the environment, improve the ability for franchisees to maintain their pet mobiles and keep them operating and take advantage of emerging technologies like lithium batteries, touch screens and high-performance operating software.

Next, its proprietary customer management system is constantly updated to utilize the latest technology such as its upcoming customized consumer application. And finally, the company’s online marketing and social media strategy is designed to be always advancing as it works to drive down the cost per lead, allowing franchisees to reach more clients while spending less money.

Aussie Pet Mobile®, Inc. will continue its laser-like focus on the growth and success of its franchisees. The company will continue to improve its pet mobiles, its marketing, and its customer management systems to maximize every opportunity. “We have a very solid, organically growing program, and it works! That is the only way we will approach scaling our business in 2021 and every year to come,” concludes the management team.

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LISTEN NOW! Power Podcast: Tips for Setting Up Your Own Hit Podcast #EQUALEVERYTHING Workplace Inclusivity: Things you should do as an employer

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Choose Excellent, Choose Insights

T

hey say every great story either starts or ends with a coffee.

However, this great story that you are about to read, is about how the love for coffee changed a life. This story is about Orkhan Ahmadov, the Founder and Owner of Ormado Kaffeehaus.

A native of Azerbaijan, Orkhan started off six years ago with no friends or connections in Germany to now owning an international coffee brand.

His journey was filled with struggles, but what drove him to zeniths of success are his efforts and his unfaltering ambition of running a successful business.

We recommend that you read this story with a steaming hot cup of coffee for an added effect!

Life before Ormado Kaffeehaus The journey from being a foreign student studying in Frankfurt Oder, a small town in Germany, to establishing an international German coffee brand, the journey wasn't easy for Orkhan Ahmadov.

Born and raised in Baku, the capital of Azerbaijan, Orkhan did not have many opportunities to pursue. Belonging from a family of teachers and doctors, he dreamt of being a government officer while growing up. However, unable to clear the exams on the first attempt, Orkhan had to let go of his dream.

But his ambitions to achieve big made him try further and in 2014, he came to study master's in Human Rights at the European University of Viadrina Frankfurt (Oder) in Germany. “By this time, I knew that I didn't want to become a government official, rather start my own business,” Orkhan expresses.

Dreams Brewing “For a foreign student who couldn't speak German, finding a job was way more difficult for me,” Orkhan recalls the challenges he faced during his early days in Germany.

However, after searching for months, Orkhan got his first job in Berlin by the end of 2014. While switching from being a security guard to a delivery boy and working as a barista, Orkhan realized his interest in the food and restaurant industry. After working at Starbucks and local coffee shops, he finally found his niche – coffee. Now the next step was to learn the nittygritty of running a business.

Why Germany?

“Play by the rules but be ferocious,” as American businessman Phil Knight said. And Orkhan realized this early while starting his journey of owning a

business. Although he was already being attuned to living in Germany, he decided to explore few more locations suitable for his business.

With Turkish as his mother tongue and being fluent in Russian Orkhan zeroed on two more countries for his business venture – Russia and Turkey. After exploring Moscow and Istanbul, he decided Germany was a better place for him to start a business, especially for aspiring entrepreneurs.

Overcoming challenges, one coffee at a time After moving to Berlin, registering the business was next on the radar for Orkhan. But this process, just like everything else in his journey, was no less than a challenge. As he had no

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money to hire lawyers and consultants, the process dragged on.

Finally, after a year spent in registration, building funds, buying equipment, and getting the premises ready, Orkhan opened his first coffee shop in Germany in December 2017.

While sharing his experience of owning a coffee shop and running it successfully, Orkhan didn't shy away from talking about his mistakes during his early entrepreneurial days – “I would have invested much less money in my first coffee shop than I did, had I dealt with one supplier rather than ordering from several.”

He opened his first coffee shop in Berlin under his apartment at that time.

The first few months, the shop was running in minus. But Orkhan's passion

and zeal to make it work pushed him forward. The founder himself stood behind the counter, made, and served coffee to customers.

“Lack of advertising and too many hot dishes in menu were key reasons we couldn't see a rise in business at first,” Orkhan recalled. However, after hiring more employees and including other food options on the menu, Ormado Kaffeehaus grew in exponential numbers.

Ormado Kaffeehaus: An international journey “Starting a franchisee was not my goal initially.” Orkhan said, “Drinking coffee had recently become popular in Baku. And a friend of mine wanted to open a coffee shop there.” For a coffee shop that was not on the founder's

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agenda, Ormado Kaffeehaus today is one of the popular coffee shops in Baku and the first franchise in the international chain.

Talking about his franchise in his hometown Orkhan says, “The fact that Ormado Kaffeehaus is the first international franchisee owned by the native inspires confidence among customers in Baku. I sometimes visit my coffee shop in my hometown and serve the customers myself.”

After experiencing success with his first two coffee shops, Orkhan opened the third one at the Mall of Berlin with the brand's rising popularity. The brand did not stop at coffee shops, but the first coffee roasting shop of the chain came a year later of the brand's inception.

“The first coffee roasting shop was opened in a small town Gronau on the border of Austria”, Orkhan shared. Opening a business at such locations exempts taxes and further financial help for the business is provided by the German government.

This coffee roasting shop alone produces 10 tons of coffee a year, half of which serves the chain's needs, and the remaining is sold to other coffee houses across Europe.

While going international, being consistent with the taste and quality was essential for Orkhan. “It was important to maintain the same taste and authenticity across all the Ormado franchisees. So, the customers who loved the coffee at Ormado in Vienna will want to find it in Berlin as well” he said.

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POWER

Tips for SETTING UP Your Own HIT PODCAST ‘

P

odcast’ was a term that was not often used until the early 2010s. Podcasts are a true replacement for radio, where people listen to shows and interviews.

The drawback that radio listeners used to face was the lack of variety in radio stations and the missing ability to choose the desired show to listen to. Also, the radio did not give power to independent hosts to carry out their shows.

With the advent of podcasts, people from all over the world got the choice to listen to a plethora of shows and interviews. People can now choose their favorite podcast streaming platform like Apple, Spotify, Audible, Stitcher, Google, etc., and access a variety of podcasts. With a podcast, everyone can now create their own set of seasons and episodes, upload it on the internet, and broadcast their message to millions of dedicated listeners.

There are mainly 8 types of podcasts: · Interview podcasts. · Conversational podcasts. · Monologue podcasts. · Storytelling / investigative podcasts. · Roundtable podcasts. · Theatrical podcasts. · Repurposed content podcasts. · Hybrid podcasts.

How does a podcast work?

To start a podcast, one has to record the voice and music as an audio file, which should be in an mp3 format and that has to be uploaded on the podcast directories like Apple Podcasts, Spotify, or Google Podcasts. The listeners can then access the episodes through their respective accounts.

The quality of content and the standard of production are the aspects that matter the most for you to gain popularity in the podcast media.

10 tips for creating your own hit podcast: Topic The topic for the podcast in itself is the most important aspect of creating hit podcasts. Narrowing down the topic on which one would be speaking for the entire journey of their podcast is a crucial part.

One can choose a topic that can entertain, inform, describe, and engage the listeners. It can be any topic, but one should know the background of that topic. It can be anything like the narration of a story, historical events, movie reviews, current affairs, etc.

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Listen Now!

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Title

Edit, Export, and Publish

The title is like the name of a book. One has to give a comprehensive and attractive title to the podcast. This will draw in the interest of the listeners. Names can be found by trial-and-error methods by shuffling and playing with names and discovering a new word. Also, the name should be easy to remember.

Here the final post-production process starts where the unnecessary parts of the audio are trimmed. There is an addition of ready-made samples of audio in the background.

Adding music drives the mood of the podcast and engages the listeners till the conclusion. After the complete audio is ready, then it is all set up for publishing. One can upload it on platforms like Spotify Podcast, Apple Podcast, Audible, Google Podcast, and many more.

Podcast Description This section of the podcast should holistically describe what the episodes of the podcasts are going to be. It should specify the structure and story of the podcast. It is important to let the listeners know about the details of the podcast.

Podcast Format Format is another way to decide what one is going to be including in the episodes. Formats can be in the form of an interview, solo show, narration, etc. One must decide what and how they want to convey to the audience.

Artwork/Design This will act as the cover of a book. An appealing cover can attract customers just by a glance. This is the reason why the cover should include colors, lines, typography, and design to make it more interesting. A tempting cover adds mood and ambiance to the podcast, and it gives a brief psychological meaning to it.

Equipment It is not necessary to have advanced equipment to record a podcast on an initial level. Just a microphone, headphones, and a computer with recording software. Initially, just a mobile phone is required to make awesome episodes for your podcasts. There is an all-in-one software like Anchor.fm by Spotify, which records, edits, and publishes the episodes.

Marketing How will the people know about your podcasts? This is where marketing plays a crucial role. It is necessary to market your podcasts so that they can gain popularity and become superhit. Reach for the social media groups and tie up with other podcasters who can promote your podcasts.

This way, your podcasts can gain public attention and ranking.

Earning Sponsorships are a common source of income for podcasters. This is when the podcast promotes the sponsor during the show by advertising their services. You probably must have heard your favorite shows that air the advertisements of their clients a few times in every episode. This way, you can earn money from your podcast. Also, the streaming platforms pay you according to the number of streams on episodes.

Setting up your own podcast can be a fun process when you really possess the knowledge and are genuinely interested in the subject that you’re talking about. Recording podcasts is one of the most convenient mediums of putting out your content, and with the increasing popularity of podcasts, it is now an exciting time to set up shop in the world of podcasts!

Recording This is the production part of setting up a superhit podcast, where the actual recording process comes in. Using a good microphone, one can record the voice with a well-treated noise cancelation studio. The quality of voice has to be loud, crisp, and clear; otherwise, the words may sound muddy.

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- Yash Y.

Élise Rozon CEO

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Top 10 Franchise Opportuni es to Open and Buy in 2021

W

hen it comes to venturing into any kind of business today, one of the priority things to keep in mind is ‘how to make your business sustainable’ in the sense that it does less to no harm to the environment.

Running a socially responsible business today is an absolute need of the world, taking in account the rising concerns regarding our environment, it is the need of the hour for businesses, as part of the community, to be mindful about how they conduct their business.

We even specialize in off-grid solar energy Whether you’re after solar panels, charge controllers or 12V refrigerators, we offer a unique service that’s sought-after by both vanlife enthusiasts and OffGrid cottage owners.

Some of our franchisees even have their own OffGrid workshop on wheels, which they use for their customers’ solar installation projects.

Tell us more about your franchising opportunities, eligibility criteria, and benefits that a probable franchisee may receive.

BE Franchise Inc. is a name among the business community that is successfully running a franchising business to further our environment’s safety. BE Franchise is spearheaded by Élise Rozon, the CEO of BE Franchise Inc.

A turnkey opportunity to help you reach your goals faster and easier:

Situated in Quebec, Canada, the company is a leading franchiser in the alternative energy solutions business. In the following interview, Élise Rozon tells us how their company is efficiently delivering services to clients and helping them throughout the process of setting up the business.

•

Training: Becoming a battery expert may sound daunting, but don’t worry. We will help you reach your goals via our online training platform.

•

Marketing: Our marketing team has just one mission: help you get the most out of your local market, while promoting the Batteries Expert brand on a national scale.

•

Guidance: The Batteries Expert team is made up of a wide variety of specialists who are there to help you.

From strategic support to technical help, we have a team for each and every one of your needs.

What makes your company a preferred franchise choice over your competitors?

Our different teams will be there for you every step of the way. Training, IT, advertising, merchandizing—you name it. All you have to do is find the right store location!

The #1 destination for energy solutions With over 60 stores throughout Quebec, Ontario and NewBrunswick, Batteries Expert is the no. 1 destination on the market for portable and alternative energy solutions.

Automotive batteries, small batteries, electric mobility, lighting, solar panels…the list could go on!

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Franchising opportunities: A number of franchising opportunities are currently available throughout Quebec (Montreal, Ontario, Boucherville, etc.) For more information about these openings, and to find out about other potential locations, please visit our website http://franchise.batteriesexpert.com/en/

The CEO of Batteries Expert, Élise Rozon, has played a key role in the development and success of BE Franchise and the Batteries Expert network. Though the Batteries Expert network is constantly growing and evolving, Élise has always maintained a close relationship with her team and franchisees.

What’s more, her humane approach, thirst for innovation and determination make her not only an exceptional leader, but also an inspirational businesswoman.

To find out about eligibility criteria, simply fill out the form at the bottom of our website, and our team will contact you to answer any questions you may have.

Driven by innovation, Élise is constantly on the look out for original and creative ways to better meet our customer’s and franchisee’s needs. Here are just a few of her brilliant initiatives: • Transforming a vehicle into an Off-Grid solar powered van to promote the benefits of vanlife and make it more accessible to our customers.

• Élise plays a key role in organising events for franchisees: trips abroad, conferences, teambuilding activities, etc.

• Collaborating with local not-for profit organisations to help those in need.

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FLOUR POWER Kids Cooking Studio

Nurturing Little Chefs into Professionals of Tomorrow

W

hen it comes to contributing to society, there isn’t a nobler work than constructively helping shape young minds. Children have a high capacity to learn and gauge new things. It is only appropriate to provide them with tools and resources to utilize this immense energy.

If you’re thinking about venturing into a business, it would be a great idea to franchise a company that successfully facilitates kids’ learning. Moreover, it is gratifying if you have an interest and love for teaching young minds.

Flour Power Kids Cooking Studios is actively working towards providing fun extracurricular activities for children.

Susan Caldwell, the Founder and CEO of Flour Power, has been effectively running and expanding the business since 2008.

In the following interview, Susan tells us why franchising flour power is one of the greatest opportunities available to venture into the world of business.

What makes your company a preferred franchise choice over your competitors?

We offer unparalleled support and assistance throughout our studio owners’ franchise agreement. From site selection, lease negotiations, training, and ongoing support, we provide the recipe for success for franchise owners. We also create new programming and consistently roll out additional revenue opportunities to our franchisees.

Tell us more about your franchising opportunities, eligibility criteria, and benefits that a potential franchisee may receive.

Susan Caldwell CEO and Franchisor Flour Power Kids Cooking Studio We are seeking well-qualified franchise candidates throughout the Southeast and Midwest. Love for children is a must, and childcare experience is preferred, but what’s most important is the love for hard work and children and an entrepreneurial spirit!

We also offer veteran discounts and all the tools needed for a franchise owner to be successful by breaking down the process from signing a franchise agreement to the studio opening through our ‘Stages and Phases’ program.

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Top 10 Franchise Opportuni es to Open and Buy in 2021

I founded the company in 2008 and remain committed and involved daily in all operations at Flour Power. There is no one who has more passion for Flour Power than I do. While we plan to bring on a Director of Operations in 2022, I will continue to be involved daily in Flour Power Kids Cooking Studio’s operations.

How did the COVID-19 pandemic impact your daily operations and what were the challenges that you faced?

We pivoted and created ‘Flour Power Academy’ to deliver our in-person content through virtual platforms during the pandemic. We created online cooking classes and parties.

We also assisted our franchise owners to work out with their landlords for rent relief and funding options such as grants and PPP options.

We also did not collect royalties on sales if studios had to temporarily close because of the Covid-19 pandemic. In addition, we created new protocols in our studios to keep everyone safe and healthy.

When it comes to adapting to evolving customer needs and trends, do you think it is necessary to align one’s business with the latest technological developments? If yes, how does your company cater to this necessity?

“

We pivoted and created ‘Flour Power Academy’ to deliver our in-person content through virtual platforms during the pandemic.

“

Susan, please brief us about yourself and how you have contributed towards the company’s continuous success.

How do you envision on scaling your company’s operations in 2021?

We have signed several new franchise agreements for new studios in 2021 already and are expected to capture the market of those who are looking for career change, post Covid-19. We have had the honor to add new owners to our system who may not have otherwise been looking for a career change, due to the pandemic. Despite the bad that Covid-19 caused, it has also brought good things to Flour Power!

Absolutely! Flour Power owns its own proprietary IT system that was custom built for our franchise owners. In addition to our IT system, we are always brining new programming to the line-up of service offerings.

During the pandemic, we continued to hear customers ask for more skills-based programming for teenagers.

Therefore, we are currently working on a new program just for teen chefs that will be designed by an Executive Chef, which will be 100% skill based.

As an established franchise leader, what would be your advice to the budding entrepreneurs planning to own a franchise business?

Never give up! Seek advice from those who have developed programs and systems that have been successful. Surround yourself with positive people and supporters! There will be bad days, but your belief in yourself and your company will get you through the tough moments.

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Exhibiting Excellence “I love seeing the results of all my hard work and knowing those results will positively impact my daughter’s future.” – Shannon Miller (Nashville, TN owner) “Ginger and her team were awesome. The recipes and training that my daughter Nile learned during the time, have my daughter currently thinking about becoming a chef. I can’t say enough about how amazing the team at Quail Corners is and what they did for my family. My daughter is cooking and making delicious meals that accompany her finicky tastes. Thank you again for an amazing organization and an amazing team in Quail Corners.” – Brian Anderson (Charlotte, NC Customer)

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Workplace Inclusivity Things you should do as an employer

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n today’s dynamic world where almost all the advanced countries have a good part of their population being immigrants from different countries, workspaces need to be more inclusive.

With the educated masses starting to be more aware of the challenges faced by minority groups and trying to be more sensitive towards those issues, it is only a good exercise to practice workplace inclusivity as an employer.

Following are a few pointers on how one can foster workplace inclusivity being an employer: Evaluate your executive team The top management of your organization reflects the best image of your organization. Make sure that your executive team is just as diverse and inclusive as the rest of your staff.

This will result in your organization having better and more open conversations about different issues and make everyone feel more secure.

Your organization must have an executive team that includes people from different cultural backgrounds, ethnicities, genders, sexual orientations, etc. This will reflect well on the company’s image and bring in more talent to the organization.

Acknowledge multiple cultural practices The deed does not get over after you hire a more diverse staff. It is important that you make the newly hired diverse staff feel that their culture is respected within the organization. This can be done by organizing activities in

the workplace that honor different cultures and make everyone feel included.

Flexible holidays should also be offered to people coming from diverse backgrounds for them to celebrate their festivities. This will result in your employees feeling a sense of belonging in the organization and will eventually show an effect on employee retention.

Cultivate a work culture where every voice is welcomed, heard, and respected Having a company culture where every person is made to feel welcome, heard, and respected brings out new innovative ideas on the table that will help the organization achieve its goals more efficiently.

When employees feel that their opinions are respected and heard, it makes them pan out their unique perspective on different issues, which will only benefit the final product or service of the company. When people feel heard, there is also better conflict resolution within the organization.

Welcome a multilingual workforce It is very important to take into account languages preferences and barriers at the workplace. People sometimes might end up feeling a little out of place when everyone around them constantly speaks in a language not native to them. This thing should be kept in mind, especially when organizing company events.

Keeping a translation facility and making sure that employees feel comfortable speaking in whatever language

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#EqualEverything

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they prefer in common areas and company-sponsored events.

Build a multigenerational workforce Building a multigenerational workforce not just gives you the brownie points of being a more inclusive and diverse workspace but also comes with its own numerous benefits.

The more tech-savvy young generation brings technological advancement in the process while the older, more traditional employees bring their wisdom, experience, and discipline to the table. Making different generations bond at the workplace will help the organization achieve its objective in a faster and more innovative way.

Strengthen anti-discriminatory policies While having an inclusive work culture has its own pros, it’s very important to stay cautious of the complexities that it brings to the organization. There is always a risk of discriminatory practices being carried out in a place with multiple cultures, ethnicities, sexual orientations, etc., which is the result of the prejudices within the society. In such cases, it is crucial to have strong anti-discriminatory policies that will assure reparations and compensation in case of any discriminatory action towards any employee.

Eliminate bias in the performance evaluation process More often than not, it so happens that people end up making biased hiring decisions. This is proved by a large body of research. Most of it comes from people having unconscious sexist, ageist, and racists tendencies.

If this is left unchecked, it can harm the company in more than one way. This issue can be curbed by creating a blind system of resume reviewing so that evaluators don’t get to see the demographic characteristics of the applicant.

Rewriting job descriptions and framing them in a more gender-neutral way is also one way to eliminate bias in the performance evaluation process.

Having a diverse and inclusive workspace translates into employees getting higher job satisfaction, better productivity for the company, higher morale of the staff, improved problem-solving throughout the company, increased creativity and innovation of the employees, better recruitment and retention of employees, and many more similar benefits, which benefit the organization in the long run.

- Trishika R.

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Modernizing the Payroll Service Through Cu ng-Edge Innova on

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ayroll services are one of the most important administrative tasks involved in running a company.

A company has to have streamlined compensation for its employees towards the services that they provide.

Effective payroll services help strengthen the financial integrity of the company, centralizing all of the employee’s important data in one place, altering the salary structure with current promotions and increments, etc.

Payroll Vault is company that’s efficiently rolling out this crucial service to help businesses retain its employees and reputation. The company is spearheaded by Sean Manning, the Founder, CEO, CFE, and CPA of Payroll Vault.

The following extract elaborates on how the company is successfully providing this vital service to several companies.

The Vision Payroll service ranks in the top 3 most outsourced business services by business owners. Franchise owners can tap into the growing industry and service the small business market.

Small business, typically companies with 100 or fewer employees, accounts for over 90% of business worldwide.

Sean Manning saw the small business sector as a muchunderserved market for payroll services and that is why he decided to jump into full-service payroll and help support the small business owner.

Sean Manning CPA, CFE, CEO, and Founder

Payroll Vault’s niche demographic is companies with 1-25 employees. Many of these small-sized businesses are in a ‘do-it-yourself’ mode for their payroll, which can leave the business owner at risk for compliance issues, and they can struggle to keep up with the ever-changing legislation.

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Top 10 Franchise Opportuni es to Open and Buy in 2021

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Payroll Vault’s vision is to be the most recognizable payroll outsourcing company with the highest customer satisfaction.

About the Leader Sean Manning, the CPA/CFE/CEO/Founder, has exceeded the conventional standards of the accounting industry and inspired entrepreneurs nationwide. As a second-generation CPA, for the past 30 years, Sean’s mastery of superlative client relationship management and strategic marketing has grown his companies remarkably.

With forward-thinking, he continues to pioneer an innovative approach to the accounting industry. Technologically driven, he was amongst the rst to transition his accounting rm, Insperience Business Services, to a paperless environment in 2005 and establish client portals to increase access, efciencies, and support.

Revered by his peers as a ‘thought-leader’, he is sought after to speak and invigorate the industry with his out-ofthe-box ideas. Sean is a master of managing and leading people. He doesn’t hire people for jobs in his companies, he offers them careers and has created an unparalleled culture to inspire his team and the clients they work with - all leading to growth and success for everyone on every level.

In 2008, Sean separately branded his payroll division to Payroll Vault. Even in the height of the recession, Payroll Vault grew at a rate of approximately 125% annually – testimony that business owners like what Sean and his team are doing to ‘re-dene’ the payroll industry.

In 2011, Sean was featured on the cover of CPA Practice Advisor magazine for his success with Payroll Vault. His phone started ringing from accountants across the nation inquiring about his success with payroll, which then launched the company into the franchise arena in Quarter 4 2012. Payroll Vault is recognized as a ‘disruptive brand’ as the only payroll and workforce management services franchise in the industry.

Industry data shows that DIY business owners end up spending 18% more on their payroll than if they were to outsource it, and then they can reduce their risk for noncompliance dramatically. Payroll Vault’s vision is to be the most recognizable payroll outsourcing company with the highest customer satisfaction.

The alignment with Thomson Reuters ensures Payroll Vault has one of the best software solutions available for their clients with secure and world-class data storage. Other preferred vendor partners to Payroll Vault provide the workforce management solutions to support the business owner.

Offering Exclusive Services

Employer and employee portals help keep payroll information at their fingertips. All franchise offices use client relationship management software to track client and lead data, reporting, KPIs, support information and training library, and the software has an intranet system so franchisees can communicate and support each other.

Payroll Vault partners with Thomson Reuters, a leading provider of business payroll software systems, to provide technologies required for complete start-to-finish payroll processing. The engine around payroll service must be strong and Manning has had a very strategic partnership with Thomson for several years.

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Client Testimonials “Payroll Vault is streamlined, easy access, and a user-friendly solution for my business. I don’t lose sleep anymore worrying if my taxes are paid or if I’ve done the correct withholding for my employees.” – Allison Choate, Owner, The Joint BBQ, Wings & More (Eddyville, KY) “There are many facets that come with owning a small business and payroll isn’t always as easy as it seems. The number of hours spent prepping and processing payroll was time that I desperately needed back. The amount of time it took to process payroll and keep up with monthly and quarterly taxes, it didn’t take much to persuade that we needed to outsource our payroll. It’s important to me that not only do my employees get paid promptly but also the details of taxes be taken care of as well.

The time I get back from doing payroll means more time with my customers, employees, and even my family. I have full condence in Payroll Vault to meet all my payroll needs. They know what it’s like to have a small business and the importance payroll plays. Let’s be honest, they make me look good and deliver on time every time.” – Gretchen Butler, Owner, Butler’s True Value Hardware (Madisonville, KY)

Franchisee Testimonials: “I am impressed with the community support given day-to-day among not only the Payroll Vault home ofce but the Franchisees as a whole. The mutual respect and availability of support in the Payroll Vault community are outstanding.” – Sean Pettit, Owner, Payroll Vault (San Antonio, TX) “Payroll Vault continues to upgrade and innovate in the development of the brand. Each year brings more quality and innovation to the franchisees and markets we serve.” – Debra Schill, Owner, Payroll Vault (Columbus, IN) “100% believe that our franchisor cares about our success and helps to promote it.” – Sean Thomas, Owner, Payroll Vault (Slidell, LA)

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Redefining Excellence When asked about the special franchise strengths that make Payroll Vault unique from its competitors Sean said, “Payroll Vault is highly visible within our local communities while expanding a strong national footprint and provides a one-to-one client approach. When the company’s clients need assistance, it picks up the phone and answers questions in real-time – no call or overseas processing centers.”

“Everything is done at the local Payroll Vault office making it the go-to expert for business owners. The company understands that time is of the essence when operating and managing a small business, and Payroll Vault prides itself on being more of an advisor or consultant for its clients.

Payroll Vault’s goal is for each business owner to have the opportunity to work ‘on’ their business and not ‘in’ their business.”

“The ability of the team, from the corporate to the community office level, to proactively plan and react when global circumstances occur, was proven during the recent COVID-19 pandemic.”

He further said, “Payroll Vault already had sound business systems in place to sustain a mobile approach to virtually any situation. Due to the amount of shuffling the nation had to do, as a system, the company didn’t skip a beat and maintained the integrity and promise of personalized communication and access with its clients.”

their career path creates excitement and new opportunities.

The culture becomes one of the bold ideas and confident risk.”

“Another area that allowed Payroll Vault to flourish organizationally and be dynamic is our commitment to an energetic vision that is supported by a thought-out process described as our Success Framework.”

He further added, “The lesson learned was to enjoy the process. Whether it is going back to the drawing board, revisiting systems and processes that can be more efficient with added technology or checking in with each team member to ensure they are on their preferred path to success. It’s a piece of the journey that cannot be overlooked or understated.”

The Road Ahead “Payroll Vault’s goal is to be the chief small business payroll partner and trustworthy small business resource in local small business and professional communities across the nation. One of the highest values Payroll Vault holds is integrity.”

“I see us continuing to expand – increasing our number of franchise locations and supporting franchisee satisfaction is at its pinnacle while preserving unrivaled and highly personalized client relationships and service,” stated Sean Manning

“At the franchise level, the team was able to shift planned hosted conferences and Discovery Days to virtual events easily and effortlessly. The result was continued trust and integrity at all levels of the business. This global event allowed the company to show its clients and franchise prospects that this business can truthfully be run from anywhere, any time.” concluded Sean.

Lessons in Retrospect While expanding upon the experiences and achievements that helped Payroll Vault shape its journey Sean Manning said, “A successful business journey creates several experiences that have an impact on the company and its future. What is most perceptible is the cultural development at Payroll Vault. When people are allowed and encouraged to help create and mold the culture and given a safe environment to experiment and make mistakes that are designed to advance the business, everyone’s passion in

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