The 10 Most Valuable ISO Certification Consulting Companie

™ www.insightssuccess.in JULY 2018

EXPERT’S VIEW

10 T H E

MOST VALUABLE

ISO CERTIFICATION

COMPANIES

QUALITY SYSTEMS THE BEST CHOICE OF SUCCESS

CHALK TALK NEED OF POSSESSING ISO 9001 CERTIFICATION

BY ENTERPRISES

Vinay Kshirasagar CFO

USD INR Forecast Breakthrough Research to Predict Future Exchange Rates

Editorial

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o be competitive at both the national and the global level, organizations must adopt a forward-thinking approach in developing their management strategies. ISO 9001 certified groups have an effective quality system that help them obtain maximum customer satisfaction, profit, improvements, and minimum rejections, reworks, customer complaints, and employee motivation. It is a standard that sets out the requirements for a quality management system. It is immensely helpful for businesses and organizations to be well-organized and improve customer satisfaction in all its terms.

ISO 9001 is not a business dedicated approach to managing one’s business. It is mostly a control system which emphasizes on processes and controls that are completely devoid of any economic understanding or responsibility. ISO 9001 started out its life as a system to assure the supplier conformance. It focuses specifically on the key items which guarantee conformance to customer requirements, such as meeting dimensional requirements for components etc., but has no focus on the financial equation having any association to meeting those customer requirements.

Encapsulating and Implementing ISO Certication within Businesses

It apparently seems that the ISO Certification system has made a huge imprint on the global economy as there are over million firms certified by the standard, which has been adopted globally. The number of firms adopting the standard has been growing constantly and many firms still encourage their supply chain partners to seek certification. Therefore, implementation of the ISO 9000 series probably represents one of the most widely used systems for the achievement of transition towards improved organizational managerial systems.

In the present globally competitive environment, it is not just sufficient to achieve quality at any cost; it is necessary to achieve quality at a competitive cost to sustain the market forces. ISO has apparently perceived as the source worldwide and has based the ideals of standardization upon the realistic dialectics of socialism, which is how they perceive the customers to be equal to the social justice warrior.

Inspiring confidence and driving organizational resilience, the certification industry, with its innovation, independence, training, and the technical expertise of assessors, represents a valuable service to the business world and society, both today and into the future.

Shweta Priyadarshini Shweta Priyadarshini

™

Editor-in-Chief Pooja M. Bansal Senior Editor Shraddha Deshpande Managing Editor Rajarshi Chatterjee Executive Editor Shweta Priyadarshini Contributors Bhavithiran, Bhushan, Devasish, Apurva Art & Design Director Amol Kamble Co-designer Asha Bange Picture Editor Alex Noel Art Editor Shweta Shinde Visualiser Savita Pandav Business Development Manager Akansha Garewal Marketing Manager Dhruv Apte Business Development Executives Meera, Ashwini, Tejaswini Research Analyst David Circulation Manager Vivek Bangade Database Management Prashant Chevale Technology Consultant Swapnil Patil sales@insightssuccess.com

July, 2018 Corporate Ofces: Insights Success Media and Technology Pvt. Ltd. Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: 020- 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in

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USD INR Forecast Breakthrough Research to Predict Future Exchange Rates

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EXPERT’S VIEW

EXPERT’S TALE

QSCERT

QUALITY SYSTEMS THE BEST CHOICE OF SUCCESS

THE IMPORTANCE OF AN UNDYING PASSION IN BUDDING ENTREPRENEURS

PROVIDING CERTIFICATION FOR MANAGEMENT SYSTEMS

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CHALK TALK

EDITOR’S VIEW

Need of Possessing ISO 9001 Certication

by Enterprises

Innovative Quality Management Trends for all Industry Sectors

HINDUSTAN STANDARDS BUREAU

INDOCERT

Contributing to Sustainable and Safer World through Prominent Certication Programs

An ISO Entity Providing a Stellar Performance in the Global Market

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26 IQCS

QUALITY CONTROL CERTIFICATION

A Conformity Assessment Body Improvising the Quality Certicate Services

Committed to Provide Global Assessment & Certication Services

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VEKTORS A Next-Generation Specialized ISO Certication and Business Solutions Company

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MOST VALUABLE

T H E

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ISO C E R T I F I C AT I O N C o m p a n i e s

ISO Certication: Ensuring Quality of Products and Services

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SO Certification companies are dedicated to helping organizations of all sizes across a wide spectrum of industries achieve their unique content management objectives. They are also committed to setting and adhering to the highest standards for quality and client service in our industry.

Insights Success Magazine, we have introduced The 10 Most Valuable ISO Certification Companies, in order to assist businesses to choose their right ISO Certification. Assessing the scenario in versatile perceptions our magazine has brought into light the companies, who have flaunted some excellent ISO Certification. This examined list will lessen the search of organizations to have perfect ISO certification for them.

In this issue, we have specially featured USD INR Forecast is an advisory service model which comes with a great degree of accuracy to forecast the exchange rate of the US and Indian market.

We have also encompassed Hindustan Standards Bureau that excels in providing wide-range of ISO certificate solutions promoting safety in the society and industry. INCOCERT which is India’s first indigenous certification body established in the year 2001 as a membership organization by NGO’s and farmer producer organizations. IQCS Certifications an internationally recognized certification body, possessing highly experienced resources dedicated to provide quality services to their clients in India as well as globally. Quality Control Certification that is the ISO Certification Body which provides diverse ISO standards certifications to the various sectors. Vektors is a growing team of quality & business excellence consultants, trainers and lead auditors. It is a leading provider of conformity and compliance-based solutions.

This also includes Bureau Veritas (India) Private Limited which is a global leader in conformity assessment and certification services. We are a trusted partner of our clients, offering services and developing innovative solutions to reduce risk, improve performance and promote sustainable development. CDG Certification Limited is a world leading management system certification body. It provides audit & certification services for most of prominent management system standards. Shark Certification Pvt. Ltd provides solution for a dynamic environment where business and technology strategies converges come together with primary objective of bringing the brightest minds together under same roof for pursuing the ultimate goal of accomplishing a platform, which could be used to serve better. URS World Wide has its unique business activity and looks for an effective way to increase its value. The Operational Safety offers companies and mainly the management a guarantee of safe operation and cost reduction.

Our in-house editors have come up with some adroitly written articles such as Need of Possessing ISO 9001 Certification by Enterprises and Innovative Quality Management Trends for all Industry Sectors.

Also, we have included articles on Quality Systems –The Best Choice of Success So, flip through our magazine and explore interesting insights into the world ISO Certification Companies.

Vinay Kshirasagar CFO

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ISO C E R T I F I C AT I O N C o m p a n i e s

USD INR Forecast Breakthrough Research to Predict Future Exchange Rates

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We are sure that this endeavor will certainly help corporates, importers, exporters and others who have foreign currency exposure to decide appropriate hedging strategies & products to mitigate risks in this competitive business scenario

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provides a forecast based on inputs filled by the users with the help of software. The forecast is available in three modes – quarterly, half-yearly, and annually. The related information about the model and the forecast, including an e-book can be fetched through ‘www.usdinrforecast.com’. It also assists in imparting knowledge about advisory services in foreign currency transactions to financial students and industry professionals. This exchange rate forecast can provide valuable input to take informed decisions and helps to minimize risk and maximize returns. As they are predictions of future events, it carries huge relevance for everyone - business conglomerates, MNC’s, entrepreneur, or even an individual.

THE MOST ACCURATE RUPEE DOLLAR FORECAST MODEL WITH CONSISTENT 96% CORRECT PREDICTION FOR LAST 3 YEARS

Breaking this jinx, a father-son duo has hit the market with an ‘Advisory Service’ model. The model is conceptualized and designed by the father-son duo of Vinay Kshirasagar (father) who is the CFO of Indian Register of Shipping and Omkar Kshirasagar (son) who works as an Equity Research and Trading Desk Manager with Axis Bank. They are the pioneers in formulating this forecasting model which is driven by mathematical and statistical values. They have picked seven quantifiable factors like interest rates, inflation, growth rate, CAD, as a percentage of GDP and crude oil consumption, per capita income and FDI as a percentage to GDP to develop this model. “We have plotted all the seven macro-economic factors from 1980 to 2016 and calculated their differentials and worked out a model from which mathematical exchange rate is calculated from 1980 to 2016” asserts Vinay.

Based on key macro-economic factors of the US and India, they have come up with a statistical and mathematical model which has a great degree of accuracy. This model

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he value of a country’s currency is linked to its economic policies and that’s why the situation gets so volatile and dynamic at times. There are numerous fundamental and technical reasons which influence the exchange rate of one currency versus another.

Along with affecting the domestic economy, currency fluctuations can have a wideranging impact on the global economy as well. A change in the currency levels also affect a majority of key economic variables, including the typical consumer. Although forecasting exchange rates is a very daunting and multi – faceted task, economists and investors have always looked for viable options to derive the exact monetary value. The existing methods of forecasting are complex and none have been shown to be superior to any other. Although there have been theories to predict future exchange rates; all of them have their own limitations.

Goal and Motive With a professional journey spanning over three decades, Vinay is an exceptional leader with an ingenious mind. His passion to innovate a model of foreign currency forecast which can mitigate the risks and limitations is an effort to create a secure and positive business environment. He believes that minimizing the currency loss for business houses can assist in increasing the exchequer of the nation.

Further, he feels that wrong prediction of exchange rates especially in imports and exports have led to inflation. He gets motivated by the dynamic changing economic scenario which prevails in the country. When asked about the one thing which keeps him motivated, Vinay articulates, “No theory can sustain for a long time in this dynamic changing economic environment as businesses face new challenge every day. Companies are forced to develop strategies on a continuous basis as a result of the external risk changing scenarios”.

Industry Scenario from the Experts’ Point of View Vinay is a perfect example of an exemplary leader and a

seasoned professional. His association with Shreyas Shipping and logistics as a CFO for twelve years and as a GM in Chowgule Steamship for fourteen years prior joining IRS has enriched his knowledge about the ongoing economic trends in the country. Explaining the present industry scenario Vinay feels that the industry is in a challenging and competitive state at the moment. With globalization, majority of companies are partnering with foreign brands and have a lot of foreign currency exposure in the form of loans, imports, exports to name a few. This has an adverse effect on the economy as it has increased the foreign currency fluctuation risk. Additionally, it has become imperative to manage the internal and external financial environment of the country.

In-Depth Research – 1st Step towards Innovation In-depth analysis and statistical logics are the foundations of this research. Years of research and neck-deep analysis of the micro-economic data of the US and Indian economy Omkar Kshirasagar has provided the breakthrough results. To be logical and Manager accurate, the duo took the mammoth task of comparing and researching the data available for last thirty-six years.

Extensive study of key factors like lending rate, inflation, growth rate, crude oil, PCI, FDI, and CAD as a percentage of GDP led to project the actual figures which were precise and accurate.

This research proved that based on the above factors, this model can calculate the exchange rate with more than ninety percent accuracy. Further, these model variables were tested using the regression analysis method which led to a perfect correlation and an equation was derived for forecasting the exchange rates. To attain maximum accuracy, the duo further refined the model using ‘Exponential Smoothing’ and ‘Moving Average Methods’. The regression test combining the earlier model and the two new methods made the Kshirasagar’s highly ecstatic and convinced of their research. The result showed ninety-six percent correlations and ninety-three percent dependencies with only approx.

3.5% standard error which was a milestone achievement.

Key Components of USD INR forecast Model Exponential smoothing and Moving average method are the key components which have been used by the duo to build the forecast model. Elaborating on the two components, Vinay explains “Exponential smoothing is used for making some determination based on prior assumptions by the user, such as seasonality. Thus, to give the impact of seasonality, lag variables can be used to resolve the short-term volatility in the data so that to make the data more immune to short term hiccups. We have performed exponential smoothing on the arithmetic model by giving certain weights to the value derived by respective models of the current year and previous year (lag variable). A Moving Average is a calculation to analyze data points by creating a series of averages of different subsets of the full data set.

This subset is revised by shifting forward; which refers to exclude the first number of the series and including the next number following the original subset in the series”. In their endeavor to build a stringent model, the duo collected the moving average data for four years to include the variance of multiple years. This model has also been vetted by a senior reputed Statistician for its practical implementation and mass usage in forecasting exchange rates.

As a business leader, Vinay’s business acumen is unmatched. His domain expertise has won him various awards and recognition over the years. Some of the mentionable awards include : ● CFO 100 Awards for four consecutive years from 2010 to 2013 ● Indira Super Finance Achiever Award in 2013 ● The Pride of India – Bhaskar Award in 2015 ● Most influential CFO Award

by CIMA, London in 2015 and 2016

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THIS IS THE FIRST AND MOST UNIQUE MATHEMATICAL AND STATISTICAL MODEL FOR FORECASTING FUTURE EXCHANGE RATE

In 2015, the model had predicted the exchange rates for 2016, 2017 and 2018 and so far the results are ninety-six percent accurate. No other existing model can match up this level of precision which puts it ahead of the league.

A Leader cum Successful Author Vinay has authored a book in 2015 entitled as ‘INR-USD forecast an Innovative Thought’ which has been wellacclaimed by readers. The book was well-received and prominent companies, banks; management institutes requested Vinay to conduct exclusive interactive sessions regarding the model and the book. The book focuses on the advisory services model and talks in detail about the economic parameters affecting the exchange rate. All the seven parameters are explained and their relevance is discussed. It talks about how to build a mathematical model based on the seven parameters and perform the regression test for the same.

Motivated by the enormous response and accolades received for his first book, Vinay authored a revised and updated second edition of the book titled as ‘USD INR FORECAST AND RISK MANAGEMENT

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Awards, Accolades and Achievements

TECHNIQUES’. This book introduces and decodes the concept of exponential smoothing and moving average method along with explaining the outcome of the regression tests combining these parameters.

Advice for the Budding Entrepreneurs

Vinay wants the upcoming entrepreneurs to have a clear focus on their venture along with defining a strategy for the business. He feels that an entrepreneur must be agile and swift to adapt the changing business environment and take necessary actions. He also feels that entrepreneurs should nurture the habit of creating values based on their good governance.

Future Prospective True to his business instincts, Vinay is unstoppable!

Currently, he is engaged in collecting information and knowledge to establish a relationship of euro and pound with US dollars. He also plans to develop a software platform which will dynamically forecast the exchange rates.

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ISO C E R T I F I C AT I O N C o m p a n i e s

Management

Brief

Bureau Veritas (India) Private Limited bureauveritas.co.in

Avinash Maheshwari Director

Bureau Veritas (India) Private Limited is a global leader in conformity assessment and certification services. We are a trusted partner of our clients, offering services and developing innovative solutions to reduce risk, improve performance and promote sustainable development.

CDG Certification Limited cdgcertification.com

Shashi Shekhar Director

CDG Certification Limited is a world leading management system certification body. It provides audit & certification services for most of prominent management system standards.

Hindustan Standrad Association hsagroups.com

Nagesh Founder

Hindustan Standards Bureau excels in providing wide-range of ISO certificate solutions promoting safety in the society and industry.

INDOCERT indocert.org

Mathew Sebastian Executive Director & Co-founder

INCOCERT is India’s first indigenous certification body established in the year 2001 as a membership organization by NGO’s and farmer producer organizations.

IQCS Certifications Private Limited iqcsindia.com

Navin Kortikar CEO

IQCS Certifications an internationally recognized certification body, possessing highly experienced resources dedicated to provide quality services to their clients in India as well as globally.

Quality Control (QC) Certification qccertification.com

Brijesh Kumar CEO & Founder

Quality Control Certification that is the ISO Certification Body which provides diverse ISO standards certifications to the various sectors.

Shark Certification Pvt. Ltd. sharkindia.com

Ratnesh Shrivastava Founder

Shark Certification Pvt. Ltd provides solution for a dynamic environment where business and technology strategies converges come together with primary objective of bringing the brightest minds together under same roof for pursuing the ultimate goal of accomplishing a platform, which could be used to serve better.

URS WORLDWIDE ursindia.com

Mukesh Singhal Chairman & MD

URS World Wide has its unique business activity and looks for an effective way to increase its value. The Operational Safety offers companies and mainly the management a guarantee of safe operation and cost reduction.

USD INR Forecast usdinrforecast.com

Vinay Kshirsagar Founder

USD INR is an advisory service model which comes with a great degree of accuracy to forecast the exchange rate of the US and Indian market.

Vektors vektors.in

Shekhar Khirwar Founder & CEO

Vektors is a growing team of quality & business excellence consultants, trainers and lead auditors. It is a leading provider of conformity and compliance-based solutions.

Company Name

Interview with Insights Success

®

Providing Certication for Management Systems

A

management system is a framework of policies, process and procedures used by an organization to ensure that it can fulfill all the tasks required to achieve its objectives. The management system should be able to improve its own performance by means of continuous improvement.

3. What kind of ISO Certification services does your company provide that makes you stand out from the competitors?

QSCert® is an independent international certification body accredited by CAI [Czech Accreditation Institute] with having operations in more than 40 countries and serving over 16000 clients globally.

We provide ISO 3834 Fusion Welding QMS, FSSC 22000, Anti Bribery BS 10500, ISO 20121 Event Management with other management systems like ISO 9001, 14001, 45001, 22000, 27001, 50001 etc.

1. Kindly tell us about your company.

QSCert® is an International Certification Body headquartered in Prague (Czech Republic). Its core business is Certification of Management Systems according to several international standards. QSCert started in year 2000 with its mission of “We Cover Credibility” 2. Briefly, tell us about the CEO/Founder of the company.

Mr. Marcel Sluch is the Founder & Director of QSCert and Mr. Mohammed Ali Kabeer [C.E.O], hails from Karnataka, India and operates from regional HQ i.e.

Saudi Arabia. Mr. Ali has a management background with over 16 years of experience in certification business.

Mr. Ali represents QSCert in Bahrain, India, Oman, Qatar, Saudi Arabia, U.A.E. He is with QSCert since 2006 [over 12 years]. He is a senior lead auditor who performs certification audits on QMS, EMS, OSHAS, Information Security, Food Safety etc. Besides, he is also an approved Lead Auditor from Saudi Aramco to conduct

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audits for their mega projects Valuation of more than 500 Mn to 1 Bn USD and an approved tutor from CQI IRCA.

4. Kindly brief us about the unique approaches that you use in your company.

Our mission stands us unique from other Certification Body like Pragmatic Approach in Auditing without emphasize on bureaucracy.

5. Kindly brief us about the most satisfactory experience with a client. What kind of game-changing services have you provided them?

We believe in partnership, face-to-face contact and we achieve this with effective relationship management – game-changing services, we encourage our client(s) to develop the confidence of their internal staff and strengthen them with proper and regular in-house trainings from time-to-time which not only help them to become more competent but also avoid any sort of external dependency.

6. How do you work on your long-term relationship with your clients?

We are always notifying our customer in well advance

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Mohammed Ali Kabeer C.E.O

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about surveillance audits, keeping them updated about any changes in ISO standards and their transition period(s), also we give them solutions so that client(s) can be well prepared. Our client(s) have shared their confidence while working with us since decades as partners.

7. What are the values and factors that you attribute your success to? Also, suggest the one quote, which adorns your company very well.

Our well-defined SEVEN (07) Quality Policy statements are our attributes; our mission statement “We Cover Credibility” adorns us.

8. Kindly brief us about the ISO trends?

ISO trends in India differs for each ISO standard, still ISO 9001 quality management system is a basic standard considered for all industries, there are few specific standards like ISO 3834 Fusion Welding QMS is considered and demanded by Indian Railways and other engineering organizations, ISO IEC 27001 information security by RBI, ISO 22000 Food Safety Management Systems by FSSAI and ISO 50001 Energy management system by BEE. 9. What are the future advancements of your company and how well-equipped are you?

We are providing ISO certification all over INDIA our near future advancement is to start Inspection, Testing and Training institutions. We have teamed up thoroughbred professionals who are not only qualified but also have relevant industry experience to cater the market demand. www.qscert.com

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MOST VALUABLE

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ISO C E R T I F I C AT I O N C o m p a n i e s

HINDUSTAN STANDARDS BUREAU Contributing to Sustainable and Safer World through Prominent Certification Programs

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ith the development in technology and launching of new products and services, abundant amount of low quality products are available in the market. These products are harmful and are unable to meet the customer needs. As a result these customers have become extremely aware of the safety and quality of the products, thereby raising the demand for products certified with some prominent standards. As such, majority of the leading organizations across various sectors of the industry are increasingly focusing on the standardization of their products and processes. On the other hand, many organizations are providing ISO certificates solutions to a diverse range of organizations, thereby raising the demand and helping the certification market to grow.

Moreover, certifications and standards are enhancing the business processes, enabling the effective use of resources, and reduce the waste generated by an organization.

One such association focusing on luring organizations across various industries to get certified with the latest Quality management systems certifications is Hindustan Standards Bureau, founded in 2011. It is a renowned enterprise providing diversified industrial certification solutions globally. The solutions are developed to promote safety to the industry and the society. These solutions include testing, auditing, product certifications for safety and performance requirements, and to develop leading-edge, consensus-based standards to support future technology.

Leader Who Recognized a Need for Standardization Nagesh is the Founder of Hindustan Standards Bureau (HSB). He is an electronics and communication engineer with extensive relevant industrial experience of more than eight years. His guidance and motivation has led the

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organization beyond the horizons in meeting the international standards requirements. He is the backbone of HSB and is engaged in innovating new quality tools and standards to be a successful leader world-wide.

Nagesh recognized the necessity of international standards and certificates and guided his company-personnel in the right direction to successfully satisfy the needs of the customers. Under his leadership, his organization works with different code authorities and other small-scale and large-scale enterprises, creating a safer, more sustainable world for the customers and businesses. Nagesh assists the pursuit of innovative solutions for manufacturers, retailers, business, academia, consumers, and government organizations to optimize their safety, reliability and sustainability needs.

Diversified Range of Services Benefiting Clients The services offered by HSB helps its customers to obtain the information they require to make sound business decisions, optimize supply chain, maintain end-to-end quality oversight, and gain a competitive advantage. The company is completely dedicated to satisfy its customers. It conducts suitable trainings and implements the results in the developing industry by focusing on their key components which are: Testing and Certification- The Company offers solutions that streamline an organization’s access to global markets.

The company tests the products and develops the standards, they are tested against. HSB not only deals with the testing and certification but also conducts certification programs, field evaluation programs, and technical information services.

Evaluation of Products- Focusing on the evaluation of products the company offers a wide range of services which

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Our Standards contribute to safer homes, workplaces and public spaces

Founder

include product certification as per HSA standards, pre-production evaluations, factory audits, pre-purchase testing, shipment inspections, and post-purchase evaluations.

Codes and Standards- The development of standards is the foundation of HSB with the widest business sectors recognitions. It also works with SDOs globally as a key contributor to international and harmonized standards activities. They have a library of more than three-thousand standards and codes for the betterment of the industry, consumers, regulators, and the public at large. These standards and codes include ISO 9001:2015, ISO 14001:2015, ISO 27001:2013, ISO 22000:2005, ISO 22301:2012, HACCP OHSAS 18001:2007, ISO 29990:2010, ISO 50001:2011. ISO 10002:2004, ISO 17025. Besides, NABH, CE, ISI, GMP, ISO 13485, AS9100, IATF 16949 and many more standards and codes shall be certified by HSB which are used by industries and regulators.

Transforming Challenges into Opportunities Due to un-ethical certificate issues the customers face the problems related to non-implementation of the standards.

They approach the company to implement system as per

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standards for their overall satisfaction. HSB paved in a creative way by converting such a challenge into an opportunity. The company explored new quality tools and standards to ensure the system in-place daily and proper controlling methods.

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Nagesh

Embracing these opportunities, Hindustan Standards Bureau has created its benchmark in the industry. Better implementation as per defined standards, ethical compliance and hard work of in-house personnel has helped the company to withstand the market complexities. HSB always focused in embracing every opportunity and delivering exclusive ISO certificate solutions. Using various management tools like quality tools, plan-do-check-act, fish bone diagram, run chart, pareto chart, flow charts, 8D, 5 Why, and SIX SIGMA it has made itself a renowned brand.

Futuristic Vision In this year end, the Indian market would witness the emergence of HSB’s quality model ensuring the compliance of the standards daily. The company has a vision of becoming more upgraded in its quality services globally. It is planning to start a new organization ‘TUV-HSB’. This organization will be successful in outshining other global competitors in the near future. It is working with the ideology to develop new quality tools to ensure the future implementation of the system in place as per the existing codes and standards.

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NEED OF POSSESSING

ISO 9001

Certification

ENTERPRISES I

t’s more about the quality rather than quantity; an enterprise can attract more number of customers through their eye-catching products. It is obligatory for an enterprise to provide better quality consumable products to the customers. In order to prevent any quality fraud by enterprises, the implementation of Quality Management System (QMS) was taken into practice. QMS was introduced to manage the products/services offered by the enterprises to the consumers. It has a set of various policies and procedures under which quality checks are carried out. Such policies and regulations are taken as standard reference for ruling out any errors.

One of the common examples of QMS is none other than ISO 9001 certification. 9001:2015 is the referential standard which highlights the requirements that an organization must maintain in their QMS for attaining ISO 9001:2015 certifications. Unlike others, ISO 9001 is the only ISO standard that provides certification. To be called out as a certified company, an enterprise has to fulfill all the parameters put forth by ISO 9001.

The consistency of providing qualitative products/services to the customers generally benefits the enterprises, indirectly. Increase in job satisfaction, increase in efficiency, and uplifted optimism necessities, are some of the important profits received by enterprises. Manufacturing products under law jurisdiction makes it more subtle for enterprises to proceed further. Nevertheless, many start-up enterprises are unaware of such processes put forth by the licensed organizations.

Why to include ISO 9001 in Enterprise Though ISO 9001 is a quality management system, it also includes various aspects which further provide numerous benefits to the enterprises. Generally such benefits help a company to grow prosperously without getting into legal hostilities. Hence, follow up some of the aspects which strongly comprehend the need of ISO 9001 in the enterprises.

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CHALK TALK

Satisfying the Customer Needs With ISO 9001 certiďŹ cation, enterprises can build-up a good reputation in the market. In order to maintain such image, an enterprise must meet-up to the demands of consumers. Customer satisfaction plays a very prominent role for the enterprises; it's really important for an enterprise to provide the products as per their demands and needs. If an enterprise is certiďŹ ed under QMS, then it creates a positive psyche among the consumers resulting into more trustworthy relationship. Provision of products/services by an enterprise according to the customer requirements crafts a chain, which further spreads allover resulting into more number of customers. This, impacts directly on the revenue generation of the company.

Consistently Improving Organizations need to withstand the market complexities and deliver solutions which are consistent in satisfying the clients.

ISO 9001 helps upsurge the control of an organization's business processes. It helps monitoring and paving a creative way for adapting to the technology transformations, thereby lending a hand to an organization's consistency high grounds. Increased consistency bridges the trust-gap between customers and solution providing organizations. Thus, the customers can get the same services and products every time they do business with the solution providers.

Consistency is the key enabler in achieving quality and quality means overall customer satisfaction. This customer satisfaction will help an enterprise to expand its reach towards diverse range of industrial sectors. Hence use of standards and codes deliver a consistent product, inside and out and also create a healthy workplace.

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Focusing More on Management ISO 9001 Quality Management System includes quality objectives, metrics, and other procedures which help enterprises to focus on what’s considerably more important. In order to maintain company’s focus over such attributes, ISO 9001 prefers to utilize certain ways to ensure the company stays dedicated over it. Ways like Quality Auditing—internal auditing, registration audits and self-process auditing; ISO 9001 consistently makes a company aware to audit all the quality processes. If and only if all the regular audits and as-needed audits are carried out in a proper way then it will be much easier for the enterprise to navigate accordingly to fill up the loop holes in processes. The feedback received from such audits, aids enterprises to correct, if any deviations occurred from the quality path. This process helps an enterprise to calibrate their growth structure by maintaining the quality of products.

Quality Recognition at International level To sustain in market, an enterprise must maintain its reputable status around its sector. Quality assurance provided by an enterprise to the consumers, plays an important role in generating more number of customers. Every organization wants to be globally recognized for expansion by generating more number of leads. As ISO is a worldwide standard administration, the certification provided by ISO 9001 is considerably more preferred than others. Currently, on an average 10 lac organizations are ISO 9001 certified which is categorizing the promising quality providers with others. However, being one of the large group of ISO certified industries, one can easily build-up leads and connections in order to establish global expansion.

Unlike others, ISO 9001 is the only standard that requires quality certification out of other ISO 9000 standards family. From September 2018, 9001:2008 will be considered as an official standard which will be outlining the requirements that an organization must possess. And soon will be replacing ISO 9001:2015 to fill out the voids for better processing.

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ISO C E R T I F I C AT I O N C o m p a n i e s

INDOCERT An ISO Entity Providing a Stellar Performance in the Global Market

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nternational Organization for Standardization (ISO), an independent organization offers quality, efficiency and reliability of products and services for businesses worldwide. Awareness has significantly increased in recent times hence improving safety of the product and service is prime objective of most businesses. Elevating the quality of the products and services that contribute to safety is a necessity to achieve. Businesses expanding internationally need to preserve their integrity to procure the assurance of the customers. The global competition among businesses is at a high peak, so it is important to deliver prosperously in order to sustain in the market. ISO certification helps to refine credibility as well as overall consistency of the business.

There are many well-known companies providing ISO certifications solutions. One such ISO certification company with a renowned experience of over a decade is INCOCERT, India’s first indigenous certification body established in the year 2001 as a membership organization

by NGO’s and farmer producer associations. It is based in Aluva, Kerala and works as a non-profit organization. Its mission is to render reliable and affordable Certification and Training Services in the field of production, processing and trade for the realization of safe and sustainable agriculture and food products. INDOCERT functions nationally in nineteen states and has enlarged their imprint internationally to SriLanka, Nepal, Egypt, Laos and Cambodia.

INDOCERT holds international accreditation from DAKKS, Germany according to EN 45011/ ISO 17065, for certification of agricultural production, collection of wild plants, and processing of organic agricultural products. It is included in the Swiss list of control bodies that can provide equivalent guaranties for products produced in accordance with the organic production rules of the Swiss ordinance of organic farming.

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An Adroit Leader A talented and diligent personality, Mathew Sebastian is the Co-founder and Founding Executive Director of INDOCERT. He is responsible for the regular management, administration of INDOCERT and the implementation of the policies as defined by the general body and board of trustees. He supervises the implementation of the policies and the procedures of INDOCERT certification schemes in compliance to the requirements of various certification standards.

Esteemed for Sheer Work INDOCERT is accredited by National Accreditation Board for Certification Bodies as per ISO 17021 & ISO 22003 for providing food safety management system certification based on ISO 22000:2005. It is approved by High field Awarding Body for Compliance and Royal Society for Public Health, UK to offer food safety training programs from foundation level to level 4. National Accreditation Body government of India has accredited INDOCERT as per National Program for Organic Production. It also provides organic certification as per USDA-NOP standards for products destined for export to the United States.

It offers organic certification for agricultural production; food processing and trade, feed processing, wild collection and Rainforest Alliance certification. It provides verification services better cotton initiative; certification for UTZ certified code of conduct and chain of custody requirements for tea, coffee and cocoa.

An On-going Movement In recent times quality and safety of food products have become central aspects having an influence on national and international businesses. Awareness on food has considerably increased with times. People have become

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We consider our challenges as opportunities and works for it

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Scenario of the New Venture

Mathew Sebastian Co-founder & Executive Director more cautious and are keen to know about their food consumption. Consumers confirm this by checking the label of the product, whether the product holds any food safety certification. And there comes the importance of ISO certification for a production unit.

The food production industry is willing to take the ISO certification. As in future the demand will increase since the consumers prefer safe and healthy food. The ISO Certification is responsible as a certification body to ensure the quality of the product it certifies.

Arising to Overcome Obstacles INDOCERT considers their challenges as opportunities and works for it. The opportunities are high as the company deals with multiple certification services. It is having a team of experienced and motivated agricultural and food processing professionals engaged in inspection and certification. The company focuses on transforming it as a platform for training, awareness, information and networking in the field of safe and sustainable food production.

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The company is currently working on the ISO Certification of the diary processing units in Wayanad, Kerala. Six dairy units are included in this project and hopefully by the end of August all the units will be under ISO 22000 Food Safety Management System Certification. Among the six units, four units are chilling units, which does the chilling and storing of milk. The other two units are processing units in which the milk is processed into homogenized and toned milk and products like curd, ghee, buttermilk and more.

Expanding with Time From this year the company has decided to involve more on ISO certification starting with the dairy units in Wayanad and further progression into southern and northern part of India.

A bunch of young enthusiastic and qualified certification officers are the major strength of INDOCERT. It has a separate team formed for ISO certification as the company has more than 500 clients under various certification services. The next step is to follow up on the clients for taking up ISO certification.

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hese days everyone is into competition, everyone wants to become the winner. Everyone has multiple choices. Everyone wants everything but in a smooth manner, they want to keep themselves away from the risk factor, reason being, the doubt of being unsuccessful. They then come across lot many questions, such as-What if I fail? What if I don’t get opportunities?

Success is the thing which is always wanted by everyone but it comes with some amount of risk. In case if someone wants to establish a business or purchase any car, get admission in some school, What will that person look for?- Perfection and Quality.

This is a natural human tendency that we will always check each and every aspect of that particular product, be it anything and after verifying and coming to conclusion of it being trustworthy, we make the decision of purchasing that.

Our ultimate goal before buying anything is satisfaction on using it. Now, this satisfaction will come when our desires, wishes are fulfilled which ultimately asks for the quality, perfection. Inshort, the quality is what that matters the most.

What is meant by Quality?

Being fair is a quality, and then is it that being dark is not a quality? The items that are fair in color such as milk, rice are quality and not tar? Therefore, quality is nothing but perfection.

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The important aspects of quality are1) Perfection.

2) On time delivery.

3) Cost effectiveness.

4) Consistency.

5) Continual Improvement.

And all these aspects ultimately lead to cutomer satisfaction. Customer Delight has replaced customer satisfaction these days. Quality includes product quality, service quality. For continuous and ongoing results, system has to be developed. Hence, quality system comes into picture.

ISO 9000- is a Quality System Standard.

ISO- International Organization for Standardization.

In every industry, business requires to maintain a certain system. ISO was introduced in 20th century to the world and later in 1987 started in India as well. Before, every county had their own system for carrying out their business. So, for the business to take place globally, a common system had to be introduced. Hence, the era of ISO 9000 began.

SYSTEM QUALITY ASSESSORS provides ISO consultancy and Certification services to: • Constructions and builders, Food industries • Service Industries , Financial Organizations, Jewelry shops

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EXPERT’S VIEW

About the Author PRASHANT NIGHWEKAR, CEO of SYSTEM QUALITY ASSESSORS is a faculty to provide consultancy services for Quality system, ISO 14000, ISO 22000, ISO 18000 (OHSAS), ISO 20000, ISO 27000, ISI, CE MARKING, SOCIAL ACCOUNTABILITY(SA 80000), NACC, NABH, NABET, NABL, SIX SIGMA, HALL MARK, IATF 16949.

Prashant Nighwekar CEO

• Engineering companies, Chemical, rubber, plastic industries, Transports • Colleges ,educational institutions, Service Sectors, Agro based Organizations • Software Companies • Govt and Semi Govt offices and Organizations • Any type of industry / business organization SERVICE PROFILE Implementing Quality management Continual Improvement Quality Systems ISO 14000, ISO 22000 , ISO 18000 (OHSAS), ISO 20000,ISO 27000, ISI, CE MARKING, SOCIAL ACCOUNTABILITY(SA 8000), NACC, NABH, NABET, NABL ,SIX SIGMA, HALL MARK,IATF 16949.

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ISO C E R T I F I C AT I O N C o m p a n i e s

IQCS A Conformity Assessment Body Improvising the Quality Certificate Services

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he International organization for standardization (ISO) and the International electro technical commission (IEC) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of international standards through technical committees established by the respective organization to deal with particular fields of technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental, in liaison with ISO and IEC also take part in the work.

Established in May 2011, IQCS Certifications is one of the fastest growing conformity assessment body compliance with ISO 17021-1:2015 and accredited certificates by multiple International accreditation boards like JAS-ANZ (Joint accreditation system of Australia - New Zealand); ASCB (UK); DAC (Dubai Accreditation). IQCS is having experienced professionals, helping organizations to achieve excellence and world class competitiveness through the application of standalone or integrated national and International standards certifications. IQCS accredited certificates are recognized worldwide which helps organization to get global recognition for their product and services.

The Lead Auditor of IQCS Navin Kortikar is the CEO at IQCS India Pvt. Ltd. After completing his graduation degree in production engineering by holding an outstanding academic record, Navin has done multiple qualifications related to auditing.At the beginning of his professional career, he had worked as an executive in quality assurance with ‘west coast saw pipes limited’- a Jindal organization. Later on, Navin moved onto International Certification Services(ASIA) Pvt.Ltd, where he was a station manager.

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Before the inception of IQCS, he worked at British Standards Institution (BSI) as a Client Manager and Manager of Business Development in the western region of India. He is well-known as a lead auditor, who is responsible for complete operational, third party certification activities and conducts ISO audits. With an experience of over twenty years in this field, he is providing certified training programmes for internal audit, six-sigma and so on.

IQCS Accredited Certificates for Product and Services Recently, an independent, reliable and professional inspection, testing and calibration facility has been established to cater the growing needs of the manufacturing and service industry. IQCS is the leading organization which is continuously and honestly providing improvements to clients. IQCS Technologies will undertake certification of the product as per CE Marking and will provide support and arrange to test the product by accredited notified body in conformance with CE directives.

Some of the few mentionable service factors are: Quality Policy Institute of Quality Certificate Services (INDIA) are committed to provide value added certification services to the customers to enhance their capability and to achieve best performance in their marketplace.

Procedure for certification Confirm or adjust audit programme and appropriate audit follow-up and surveillance activities including frequency and duration. Special audits must also be taken into consideration.

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Without standardization and continuous improvements; business organizations cannot achieve their goals and operational processes

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Impartiality Policy IQCS understands the importance of impartiality in carrying out its management system certification activities and manages conflict of interest and ensures the objectivity of its management system certification activities. IQCS has also carried out business risk analysis and is implemented within IQCS. IQCS provides various different registration services among them which includes are Quality Management System (ISO 9001:2015), Environment Management System (ISO 14001:2015), Food Safety Management Systems (ISO 22000:2005) / HACCP, Information Security Management System (ISO 27001:2005), Occupational Health management system ( OHSAS 45001:2018), Energy Management System (ISO 50001:2011),CE Marking, Third Party Inspection Services, Welder Qualification & Personnel Certifications, Quality System – Medical Devices ISO 13485 and Social Responsibilities Audit The Stable Structure and Consistent Progress Due to standardization & improvements, organization has sustained by accepting opportunities for continuous improvement. By focusing on the relationship between the business goals and operational process, risk based certification, IQCS helps its clients to mitigate risk, increase

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Navin Kortikar

their ability to meet objectives, and enhanced stakeholders trust in their company. Understanding and finding solution to the customer’s strategic challenges through a tailored approach and effective evaluation is the cornerstones of IQCS India.

Today the organization has matured into a sound and viable business, expanding the geographical areas of operation in India. They have achieved this by having a very stable and experienced team, who continue to seek and develop new products and new markets. It also takes a true partnership approach to certification to provide inputs on operational processes that are most crucial for business success. At meetings it provides effective improvement points that result on client’s organization.

Future Audit Strategy for Client’s Satisfaction IQCS is currently working on some of the majors projects that includes Agriculture & Fishing, Food products, Textile products, Leather products, Wood Product, Paper product, Printing Chemical, Pharmaceutical, Rubber Product, Plastics product, Concrete, Cement, Fabricated metal product, Machinery, Equipments, Electrical, Electronics, Hotel, Restaurants, Information Technology, Trade, Engineering services, Public administration etc.

While talking about the future advancement of the company, Navin mentioned “IQCS main objective is to achieve complete clients satisfaction by improving documentation, audit strategy and providing training programme to employees.”

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Omnichannel Agent and Customer Engagement Solutions Simplify and personalize the customer experience, empower agents and achieve business success with one workspace for all channel interactions, application integrations, and CX reporting.

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ISO C E R T I F I C AT I O N C o m p a n i e s

QUALITY CONTROL CERTIFICATION Committed to Provide Global Assessment and Certification Services

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owadays, the quality standards are undergoing a paradigm shift with the evolution in the industries.

This evolving trend is highly impacting the ISO standards which routinely undergo revisions. Most of the ISO standards are shifting to the more standardized format and the main reason behind this standardization is the alignment of all systems together to manage other systems and operations meticulously. The well-known researchers have also indicated that various revisions in these standards have built the high-level adaptability among the organizations which boosts their customer’s confidence in their products and services.

mother Bhanmati, with the technical support of his mentors K.K. Gogia and Vijay Kumar who both have a robust experience with the various industrial houses.

One such trustworthy name in the ISO certification industry is Quality Control (QC) Certification, which is a pioneer in ISO Certification services, QC certification having accreditations for ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, HACCP, ISO 20000, ISO 27001, ISO 13485, ISO 29990 and ISO 50001 standards. The company was established in 2010 with a clear aim to provide the finest solutions to the global market place in terms of quality of services by continually improving the process and management system.

Providing Different ISO Certifications QC Certification is renowned for providing ISO Standards Certification, Trainings and Auditing Services for the varied standards such as ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, HACCP, ISO 27001, ISO 13845, ISO 16949, ISO 29990 and ISO 50001. The company has successfully certified all types of industries including Education, Trading, Manufacturing, Servicing, Government as well as Semi-Government, and the MNC companies.

About the Expert and Dynamic Leader Brijesh Kumar is the Founder & CEO of QC Certification who works as the Lead Auditor for ISO 9001, ISO 27001 and ISO 29990 management standards. Brijesh also works as a Senior Consultant for the implementation of IMS, ISO 27001, SA-8000 and other various certifications services.

He has also provided the consultancy for the diverse ISO standards like ISO 9001, ISO 14001, OHSAS 18001, ISO 29990, SA 8000, etc. He has an in-depth knowledge of ISO 17021 standard due to which the company is spearheading and achieving the peak objectives to expand the business.

Brijesh took his first step to initiate the ISO Certification business in 2008 with blessing of his father R. K. Verma &

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It is always believed that behind every successful man there is a strong woman who assists him throughout his journey.

Likewise, Brijesh’s wife Lalita participates equally in the overall management and works as the motivating force to run the successful business. Brijesh not only provides certification services to the various ISO standards but also promptly contributes to the Corporate Social Responsibilities.

The keystones of QC Certification embrace the ethical, impartial assessment and on-time service delivery to its clients. Working with the diverse clients has always assisted the company to stay on the verge of success. The most vital element of the company is having 60+ rich experienced auditors located across India with which QC Certification is leading the ISO certification era.

The Journey of QC QC Certifications initiated their journey from certifying a small company of ten people. QC has now plunged to the greater heights by holding a capacity to certify various MNC and Corporate organizations. The company is accredited from UASL, UK for providing various ISO

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We certify your quality

Founder & CEO

management standard certifications. Having worked with multiple clients, the company fetched numerous opportunities to surge its success graph with which it is now spearheading with seven overseas associate offices in the Kingdom of Bahrain, Saudi Arabia, Malaysia, Iran, Qatar, and South Korea. The journey of QC was always engaged in certifying small and micro SME, corporates, MNC and Government department in India.

The company has been achieving various targets with its expert team of auditors who has a vast experience of various ISO management standards such as ISO 9001, OHSAS 18001, ISO 14001, HACCP, ISO 20000, AS 9100, ISO 50001, etc.

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Brijesh Kumar

Thus, the prime motto of QC was always to deliver best services to its clients and this motto has led the company to create a supreme level of satisfaction among its clients. While speaking on their best customer experience till date, Brijesh shares, “We provide certification and auditing services to one of our clients in Noida and the client was very happy with our ethical and impartial assessment report. On the basis of our assessment report, they got registered with Kodak, the USA against their strict international norms.”

The Future Advancements of QC Certification QC Certification has worked on international projects which include Dhaka FM Limited (Bangladesh), Japan Overseas Corporation (Japan), Cronos (Germany), B’ORZE Inc. (USA), and Aveo Engineering Group (Czech Republic). The company is also working on a web-based portal for the paperless and hassle-free service. It is looking forward to develop mobile applications and is also planning to add Products Inspection services in the coming years. www.qccertification.com

Developing Customer Satisfaction QC Certification has certified the renowned Advanced Training Institute (ATI), Chennai for ISO 29990:2010 standard which is India’s first Government ATI and also got awarded with the Unique World Record for the same. The similar certifications have also been given for ATI-Kanpur, ATI-Mumbai, ATI-Dehradun, and NVTI-Noida. QC Certification has recently received new award from India Book of Records.

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Innovative

Quality Trends Management

for all Industry Sectors

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oday, technology will help companies to extend their quality efforts to external stakeholders It is acquiring profound knowledge with respect to quality management in organizations which is on the rise. There exists an increased requirement for quality in all industry sectors. The organizations and professionals are contemplating on the tools and techniques of QM like never before. Let’s have a look at the some of the significant trends that are offering the much needed competitive edge to organizations and impacting all the quality initiatives to make them gain momentum in future.

Supplier-Specific Quality Standards of the Highest Levels To face the brunt of many problems and higher-than-expected costs, processes and tools are linked to supply chain management. These problems might be resolved skillfully by implementing supplier-specific quality standards that are stringent and identifying the issues in time and but easily applicable. These standards are promised to go a long way in reducing the risks linked with the uncertainties in an organization’s supply chain management.

Higher Consistency in Work Processes The companies of now that are across the globe, have understood the importance of replacing redundant and ad hoc

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EDITOR’S VIEW

work practices. They are combining more consistent processes for ensuring reliable and accurate knowledge transfer. This ensures that the awareness gained from a specific resource influences a measurable quality metric positively. It is also being transferred to all other existing/ new resources that may be taking over the ultimate responsibility. An organization’s quality management is creating positive impacts for customer satisfaction along with increasing their bottom-line. These work processes also involve changes across the structure, culture, system, and resources of any setup. After all, they usually take a long time to showcase their benefits.

Consistent and Continuous Evolutions in Quality Management Quality management is determining all departments,

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designations and positions alike. The quality resources and processes are being radically integrated into various modules of project management for the effective development of novel and innovative ideas. Nowadays, in order to lead these forward on the path to success, the quality templates, processes and clear tools are forming the backbone of different projects.

Continuous Business Growth Six Sigma is a key factor for improvement in business processes which is complementing the impact of Lean principles. More often, the time and costs that is required for supporting Six Sigma is much lower than the values produced, thereby making it a comparatively less expensive to implement quality metric. It delivers measurable, instant improvements which is surely the right way to go.

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Quality Departments Opting for Strategic Quality Planning Presently, several quality related initiatives like lean, kaizen, ISO registration, Six Sigma and others in their strategy planning processes are being unified by the quality departments and professionals. Being accountable for all results, Six Sigma and lean professionals are spending great time in developing the right quality initiatives.

Further, they are linking each one of them to chief strategic imperatives developed by their QM teams.

Value to Supply—Quality Management is Everywhere The concept behind quality management is being extended much beyond manufacturing floors; they are spilling into the entire value chain. All the processes from finance to warehousing that stand in between the supply chain management tasks and processes are being built upon quality management principles and are becoming an expectation, rather than an exception. The companies are striving hard to meet QM demands for retaining their competitive edge with customers increasing demand for effective quality management processes and systems.

Social Equity and Environmental Sustainability The business world is pushing for continuous improvements with respect to social equity and environmental sustainability; ISO is taking notice too. In other words, ISO is modernizing and evaluating its standards for aligning with evolving market expectations and addressing the results of all ongoing research. With specific focus on social and environmental impacts, the ISO is encompassing the smart quality management systems with the approaches that is existing within it and are likely to play a significant role in economic growth.

Quality management well set to dominate the future economy by being positively impacted by various organizations. In the years to come, it is expected that all industry sectors will be governed by this combination of project management and quality principles. Even the small business organizations are handling innovative project management approaches, especially with regards to their structuring, processing, implementation and management of Six Sigma, are likely to reap maximum benefits.

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ISO C E R T I F I C AT I O N C o m p a n i e s

VEKTORS A Next-Generation Specialized ISO Certification and Business Solutions Company

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he sheer prominence of standardization across the global business has increased manifolds in today’s competitive market. Standards, certification, testing, and accreditation are some of the measures to minimize costs, enhance productivity, and to access the untouched territories. As company’s tie-up with international business houses to expand their footprints, it’s imperative that the quality standards should be the same so that businesses can be measured the same way. With the influx of global business growth, coupled with a growing consumer concern for business transparency, the need for having a standard compliance is the need of the hour.

Organizations are embracing ISO certifications across the world in order to gain the trust and confidence of the customers.

Vektors is a prominent name in the ISO certification market which has been in the business for over a decade. As a leading provider of conformity and compliance-based solutions, the company is committed to deliver innovative business excellence solutions and quality certifications.

Delivering customized and tailored learning solutions are the forte of the company and its global presence has assisted them further to improve their services, gain expertise, and to meet niche customer’s requirements. The company assists organizations to achieve quality certifications for their products, facility, and services by improvising management solutions.

Vektors has evolved as a major player in the Indian ISO certification market. With a pool of talent comprising of industry-specific experts and standard specific auditors, the company has successfully cemented itself in delivering result-oriented consulting solutions. It offers quality certification consulting for ISO 9001:2015, 14001:2015, 22000:2005, 27001:20013, QMS, EMS, OHSAS, HACCP, and CE marking to name a few.

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An Insightful Leader & a Seasoned Entrepreneur Shekhar Khirwar is one maverick business leader who has been instrumental in building a stringent platform to deliver innovative quality certification solutions. As the Founder and CEO of Vektors, Shekhar is a seasoned trailblazer having fifteen years of professional experience managing different key positions. In his pursuit of providing quality-driven services, he left his management-level position from his previous company and Co-founded ‘The Connoisseurs’ in 2003. Much later in 2009, he founded Vektors and still continues to expand the horizons of his entrepreneurial journey. Organizing the business approach, delivering as per the needs and expectations of the clients and reaping the benefits through an effectively controlled management system are the key areas where Shekhar utilizes his expertise and business acumen. Advocating honesty and professionalism, Shekhar has always been a frontrunner in verifying the evidence of the compliance to match the international standards, rather than just providing the certifications.

Current Scenario of the Certification Industry The ISO certification market is witnessing a gradual transformation in terms of standards and management systems. The growing awareness among the organizations is another factor which is driving the transition. This further helps in fishing out the unethical assessment bodies which offer ISO certificates without performing audits or checking the compliance report. These developments have assisted the ISO certification market to boom and the company is quite hopeful and enthusiastic about the future market.

USP of Vektors ‘Demystifying standards, simplifying implementation and

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VEKTORS brings in high-level of expertise to simplify & demystify ISO standards for certifications and business excellence solutions

Founder & CEO

leading a holistic approach to meet & deliver the business excellence and quality goals’ is the success mantra of the company. Having a huge team of experts, consultants, trainers, and auditors have enabled Vektors to deliver holistic business excellence solutions to the esteemed clients.

Pursuing Excellence by Overcoming Obstacles Organizations getting certified without actually showing the evidence of compliances pose a serious challenge to the ISO certifications providers. An unethical ISO certificate fails to serve the real purpose of achieving intended process results. However, on the brighter side, a majority of the ISO standards have been revised in the areas of processes, risk, and opportunity assessment. These changes have led to a steady increase in the market size in terms of revenue.

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Shekhar Khirwar

As the CE mark was a mandatory requirement for a product to be sold in the EU region, the client appreciated the quality, commitment, and competence of the team –Vektors. Some of the other mentionable certifications offered by the company are ISO 13485:2016, ISO 45001,ISO 31000:2009, BRC, NABH, NABL, DHSP, Organic certifications, etc.

The Propositions for Future

In order to tap the unexplored zones, the entity is planning to invest in resources which can assist in expanding the scope of the company. It also aims to improvise its current services and offer better customized and tailored services which will be suitable for everyone. Innovative approach and offering value-added services are the other key areas where the company intends to work upon to play a major role in the certification market.

Game-Changing Services – Enriching Customer Satisfaction Delivering optimum quality services and customized solutions to the clients has been the mainstay of Vektors. In 2014, despite interpretation challenges and obstacles, the company managed to provide ISO 13485:2012 certifications to a client from Dubai for a medical device.

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I

was at an event in San Francisco in 2014, when I heard a piece of advice that stuck in my mind ever since. At the time, when I considered the advice, I really wasn’t sure whether I was actually following it.

However, since then, I have come to understand the significance of it. The speaker said, in relation to choosing what you work on: “if you’re going to climb a mountain, make sure it’s the right one” You spend much of the best part of your early life trying to understand yourself well enough to find the right mountain for you. You look for indicators; subjects you like at school, mentors whose advice particularly resonates, which exams you do well in, the clubs you join at university, the career paths of those more senior than you in our first job. But it’s hard – I rarely come across people who really have the conviction to absolutely know their mountain to climb through forward looking indicators alone.

I started my career as an engineer. I joined a world leading Engineering and Project Management company which took me to projects in London, the US and the Middle East. I worked on some of the largest and most cutting edge megaprojects in the world. I quickly became a chartered civil engineer and project manager and it seemed like I was destined for a long and successful career in the industry.

However, I wasn’t happy. Despite all the indicators pointing in a positive direction, I knew something wasn’t right.

It was then that I got a call from my brother, to ask for help on a little project he was working on with some teacher friends of his. Fast forward a couple of years and I had left

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the Middle East, left my career, and founded a company called Pobble that would go on to change the lives of thousands of children all over the world.

Now, every indicator would have told me that this was a risky, even crazy thing to do! In fact, the next 6 years that bought me to now, have been the most wonderful, painful, challenging, and rewarding years of my life.

Entrepreneurship is truly a rollercoaster ride! When I reflect on that decision point 6 years ago though, it would have been impossible to have rationally decided to leave everything and start on a new path – I just knew in my gut that I had to do it!

6 years on I look back on that piece of advice and realise that I did pick the right mountain to climb. And there’s one indicator that I see above all else that convinces me that this is the case. The fact that I didn’t give up. When you are working on something that truly aligns with your passion, every challenge is just the next one to overcome as you progress along your journey to achieving your mission, giving up just isn’t an option!

I’m often asked about the secret to successful entrepreneurship and I say two things; focus and resilience.

When you are doing something that you love and that you believe in, no matter what the challenge, you keep going and make it happen. You keep going, when others would just give up. Also, despite all the chaos and challenge, you find the way to focus on taking the next best step forward in a sea of uncertainty. When you have the clarity of knowing where you are going on your journey you are able to focus on the right things.

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EXPERT’S TALE

JON SMITH Founder & CEO

Pobble

About the Author Jon Smith is founder and CEO of Pobble. It is an award winning, edtech venture that gives children an audience for their work via a global classroom wall. Being an education-tech entrepreneur, he has an extensive experience in developing and implementing business strategy, building and leading organisations and delivering some of the world’s largest and most technically challenging construction projects. Jon is a ICE Chartered Civil Engineer, a PMI certi ied Project Management Professional and holds a Six Sigma Yellow Belt. He completed his MEng from Oxford University and an MBA from London Business School

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When I meet with new ideas and startups, it’s relatively easy to verify the market, the need and the solution – but much more important in my opinion is the reason for the founding team to be doing what they are doing. If this project aligns with their life’s mission, their “mountain”, then no matter how hard the challenge is, they will find a way to create the best path forward. Maybe they’ll fail for the many other reasons that startups fail, but they have the best chance if they have that personal commitment and passion to achieve success.

Pobble has won many awards, gained significant investment, and continues to attract fantastic partners.

However, at the end of the day all these things are by-products of one thing; every member of our amazing team has an incredibly strong belief in our mission and is passionate about giving teachers tools that will make their life easier and inspire and engage their children to make writing ridiculously exciting for them in school! Without this passion and our commitment to climb our mountain, none of this impact or achievement would be possible.

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