The 10 Most Trustworthy Healthcare & Life Science Solution Providers

www.insightssuccess.in August 2018

The

1

Most

Trustworthy Healthcare & Life Science SOLUTION PROVIDERS

Dr. Prathap C Reddy Founder Chairman

Apollo Hospitals An Idealistic Revolution to Health Care

Editorial

T

he increase in the number of chronic diseases, and physician shortages has had a significant impact on the cost of healthcare and the quality of services that patients receive. With this crisis at hand, the healthcare industry is turning towards technology for answers. Technology has always played a decisive role in the healthcare and life science industry; be it biotechnology or Information technology. Many healthcare IT companies are proposing innovative solutions to help create a value-based care system, and improved health outcomes.

The Boom & Apprehensions of Healthcare IoT

One such disruptive technology that has greatly penetrated the healthcare space is Internet of Things (IoT). The healthcare industry is made up of a vast ecosystem of smaller sub-divisions; starting from the pharmaceutical industry, pharmacies, hospitals, healthcare insurance, RTHS and personal healthcare. All these sectors are starting to integrate IoT into their activities in the form of robotics, biosensors, smart pills, smart beds, treatment procedures, and medical devices so on. IoT has enhanced the way we treat patients, tackle day-to-day healthcare challenges, and keep track of our healthcare routine, with utmost precision. It has the potential to provide physicians with valuable data that help them improve patient outcomes. Healthcare IoT offers a situational awareness around patients as well as hospital operations.

The overall cost of the healthcare IoT space is estimated to reach a whopping $117 billion by 2020. But with this level of adoption of IoT or any technology, there comes a downside. Every revolution should always be accepted ‘with a pinch of salt.’

IoT brings us ease and awareness, but at the huge risk of data theft. The security concerns, vulnerabilities, and risk of healthcare data being stolen or misused are great. We freak when our bank accounts get hacked or credit cards are stolen; but then, imagine the risk of losing medical data or a medical device being compromised. This in itself is something highly scary, harmful or potentially life threatening, which is why strong security services are critical. There are numerous considerations that go into finding weaknesses in the IoT based devices and systems, cyber-security top the list. The potential of IoT is immense, but the use of this technology in healthcare needs to be addressed with utmost scrutiny and safety.

IoT being in its nascent stages has a long way to go, before we can utilize it to the best of possibilities that it brings along!

Ashwini Deshmukh

Editor-in-Chief Pooja M. Bansal Senior Editor Shraddha Deshpande Managing Editor Rajarshi Chatterjee Executive Editor Ashwini Deshmukh Contributor Sayali Rane Art & Design Director Amol Kamble Co-designer Rahul Kavnekar Picture Editor Alex Noel Art Editor Sapana Shinde Visualiser Shweta Ambilwade Business Development Manager Akansha Garewal Marketing Manager Dhruv Apte Business Development Executives Daneshwar Dadsena, Sapna Sherekar, Prathamesh Research Analyst David Circulation Manager Vivek Database Management Prashant Technology Consultant Swapnil Patil sales@insightssuccess.com

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conten conten Cover Story

Apollo Hospitals:

An Idealistic Revolution to Health Care

08 Interview with Inisghts Success

Madhavbaug Clinics & Hospitals: Delivering an Adroit Integration of Ayurveda & Modern Medicine

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Tech-Care with AI

AI Transmuting Healthcare Sector to Deliver State-of-the-Art Patient Care

Plants as Bioreactors

36

Plant Based VaccinationsThe Present &Future of Immunization

nts 20

CXO S TA N D P O I N T All About Stem Cells

Development of Stem Cell Technology

Emerging Technologies in Healthcare Ideas And Views About The Emerging Technologies, Crises, Revolutions Currently Prevailing In The Current Healthcare Industry Environment

46

40 Revolution in Patient Care

Healthcare IT Innovation & Challenges

Tech Revolution in Healthcare Leveraging Technology in the Healthcare Sector Effectively – The Knowing-Doing Gap!

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NIRAMAI Health Analytix:

Transforming Healthcare and Redefining Cancer Diagnosis

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Rama Dental Clinic & Implant Centre: Rendering Glittering Smile with its Top-notch Offerings

PinkBlue.in:

Excellent and Efficient Solution to all Medical Supply-Chain Problems

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44

The MOST TRUSTWORTHY

HEALTHCARE &

LIFE SCIENCE

SOLUTION PROVIDERS

Delivering World Class Healthcare Services by Integrating Novel Technologies & Innovations

T

he healthcare and life sciences sector is one of the prominent business vertical in India. It has seen numerous revolutions & advancements over the years. The most recent development is in the use of technology. There has been a significant upsurge in the amount of technology being used in diagnosis, and treatment of a patient.

This trend predicted to continue and evolve in 2018 to meet existing and forthcoming requirements of healthcare organizations, providers, patients and associates. It will help bridge the gap between Patients and Healthcare services; by facilitating more real-time& life-saving communications between specialists, providers, and patients.

With this revolution in mind, we bring you the “10 Most Trustworthy Healthcare and Life Science solution providers” project. In this project we are presenting you some of the prominent companies and healthcare solution providers, who have very skillfully integrated technology into their daily functioning, services and products.

On the cover of the magazine, we have the Founder & Chairman of Apollo Hospitals, Dr. Prathap C Reddy.

Turning through the pages you will find the cover story of a prestigious foundation and healthcare provider Apollo hospitals, which has set a mark in providing excellent private healthcare solutions of International standards in the country.

Besides, we have also listed; NIRAMAI Health Analytix a deep-tech startup addressing critical healthcare problems through automated solutions, based on Artificial Intelligence and Machine Learning; PinkBlue.in is an integrated supply chain solution for clinical supplies for materials & equipment used by healthcare institutions during treatments; Rama Dental Clinic & Implant Centre is a multispecialty clinic specialized in advanced diagnostics, dental implants, and treatment of dental and oral disorders; some of the other companies include, Care24, Cloudnine Hospitals, Cytel, ICT Health, Medwiz Healthcare Communications, and Techindia.

We have also enclosed 'Interview with Insights Success’ with Madhavbaug Clinics & Hospitals, a place which offers state-of the-art lifestyle disorder healing by providing a wide range of therapies that have been developed using Ayurveda and Modern medicine.

Some of the experts’ opinions on technology and current therapies have also been introduced in this issue; All about Stem Cell Treatment written by Vipul Jain, who is the CEO of Advancells; we have an article describing the Revolution in Patient Care, penned out by Ashvini Danigond, who is the Executive Director & CEO, of Manorama Infosolutions;, we bring you an insightful journey into the Emerging Technologies in Healthcare, written by Kumar Subramaniam, who is the Founder & CEO of Kaaspro; and lastly we have an article about the Tech Revolution in Healthcare sector, this article was put together by Ms. Ekta Modi, who serves as the Group Head –Operational Excellence at Sunshine Global Hospitals, Gujarat.

Also, we have included a couple of articles; “Plant Based Vaccinations —The Present &Future of Immunization”, and “AI Transmuting Healthcare Sector to Deliver State-of-the-Art Patient Care.” These have been scripted by our in-house editors.

So, flip through the pages of our magazine and treat yourself with the technological innovations trending in the Healthcare and life sciences industry!

The MOST TRUSTWORTHY

HEALTHCARE &

LIFE SCIENCE

SOLUTION PROVIDERS

An Idealistic Revolution to Health Care

C O VE R S TORY

Dr. Prathap C Reddy Founder- Chairman

“

P

roviding healthcare solutions of International standards to every individual, by being an Organization committed to achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity”.

Established in the year 1983 by Dr. Prathap C Reddy, Apollo Hospitals is renowned as the nation’s first corporate hospital. Apollo Hospitals is acclaimed for its pioneering private healthcare revolution in the country. As the forerunner of integrated healthcare in Asia, the group’s futuristic vision has ensured that it has been in a position of strength at every pivotal touch point of the healthcare delivery chain.

Apollo has over the years, impacted over 65 million individuals from 140 countries, who have honored the organization with their trust; this is the decisive measure of success for the group.

Over the years, Apollo Hospitals has carried the torch of healthcare to distant and several underserved corners of India. With an expanse of innovation, technology and commitment, its legacy remains as an unwavering dedication to clinical excellence. A relentless pursuit of expertise and the ever-tender empathy are key elements in its vision and plan for the future. Prevention is one of the best aspects of health care reform; Apollo wishes to see good health care brought to all the people at a reasonable cost.

The Visionary behind the Success of Apollo Hospitals Dr. Prathap C Reddy is the Visionary, and Founder- Chairman of Apollo Hospitals. He is widely acknowledged as the architect of modern Indian healthcare. Dr. Reddy is best described as a compassionate humanitarian, who has dedicated his life to improving access, affordability, quality, choice of health care, and to bring world-class healthcare within the economic and geographic reach of millions.

Born in the small village of Aragonda in Andhra Pradesh, Dr. Reddy has always worked towards making healthcare reach the distant corners of India.

Always the visionary, he harnessed technology and insurance to take healthcare to the masses. The ground-breaking success of telemedicine and innovative insurance in Aragonda, by becoming the world’s first V-SAT enabled remote village,

validated the concept of ‘Healthcare for All’. He also envisioned the pioneering Apollo Reach Hospitals model, which takes high quality healthcare to semi urban and rural geographies. This scheme has been taking good health to the very heart of India.

A diligent advocate for creating access to healthcare through insurance, Dr. Reddy firmly believes that mandatory health insurance is critical for the nation. To uphold this thought he came up with the innovative insurance project of Re.1 a day, which he introduced decades ago in his native village. This concept has now been adopted in multiple ways across the country for the below-poverty-line population. Dr. Reddy is a firm believer of preventive healthcare, he has passionately propagated the concept of Annual Health Checks and the group has performed over 15 million health checks.

In service to the nation, Dr. Reddy has also been the Chairman of the Confederation of Indian Industry’s National Health Council and advisor to its committees on Healthcare, Health Insurance, Public Health and Pharma.

He was pivotal in the genesis of NATHEALTH - the Healthcare Federation of India, which today is one of the nation’s most powerful and influential forums in facilitating the

shift in mind-set, delivery and policy making to nurture the gift of good health for all, in India.

Dr. Reddy’s incredible journey is captured through a biography entitled “Healer: Dr. Prathap Chandra Reddy and the Transformation of India”. He was honored with the ‘Padma Vibhushan’ and ‘Padma Bhushan’ by the Government of India, as a salutation of his untiring pursuit of excellence in healthcare.

A devoted philanthropist, Dr. Reddy introduced social initiatives, which helped surpass barriers in pediatric care and are remarkable feats. The Save a Child’s Heart Initiative that addresses the prevalent issue of congenital heart disease in India is one of the many such initiatives.

Recognizing further that, there is a need to look at the overall population health, merely treating the disease is not enough; Dr. Reddy proposed and established an exemplary model of CSR in community healthcare – The Total Health Foundation in Thavanampalle Mandal of Chittoor district of Andhra Pradesh. This work is providing ‘holistic healthcare’ for the community of 70,000 individuals from the infants to the elderly. This project is unique in terms of scope, scale and process and promotes holistic health with a focus on physical, mental, emotional and even

environmental wellbeing and its impact has been commendable.

Technology and Innovation: Apollo’s USPs Apollo Hospitals have been pioneers of the technology revolution, the organization utilises technology in several forms - for diagnostic and therapeutic purposes, to improve efficiencies of healthcare delivery, to take specialist opinion right wherever it is needed and moreover to screen and detect disease early on. In addition to remote healthcare, from a clinical perspective too, Apollo has been one of the early adopters of technology.

The group’s verticals include Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and Telemedicine units across 10 countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing, Hospital Management and a Research Foundation with focus on Global Clinical Trials, Epidemiological studies, Stem cell and Genetic research. Additionally, ‘Ask Apollo’ - an online consultation portal and Apollo Home Health provide the care continuum.

The group has reliably led gamechanging improvements in healthcare by bringing latest innovations in key medical specialties and superspecialties, to the people to bring

equivalence with the West. Some of the world-class technology and procedures that the hospitals provide include Proton Treatment Centre, da Vinci® Robotic Surgical System, Renaissance® Robotic Surgical System, Minimally Invasive Cardiac Surgery, Cosmetic Surgery, Oral & Maxillofacial Surgery, Bone Marrow Transplant, Hand Microsurgery, Infertility Care, Hip Arthroscopy, Fractional Flow Reserve (FFR), The Ideal Knee, Trans Oral Robotic Surgery, and Surgery for Parkinson's disease. Robotic Surgery is another area where technology is leveraged to improve clinical outcomes and in which Apollo is a leader.

The Apollo hospitals are well equipped with various diagnostic tools, which are state of the art and provide precise diagnostics within minutes, some of

which are CyberKnife®, Novalis Tx™, G Scan, 320 Slice Advanced Technology, OCT Technique - Optical Coherence Tomography, Bioresorbable Vascular Scaffold (BVS), Single Port Endoscopic technique of Carpal Tunnel Release (ECTR), and TrueBeam STX. Apollo e-ICU is an interesting example, wherein the intensive care personnel can monitor the vital stats of ICU patients remotely or if travelling, from another Apollo hospital. This technology is currently available in 13 different Apollo locations. Apollo also makes use of IoT technology and wearable devices, that are used to monitor fever in pediatrics patients in real time where data is directly transferred from wearer to doctor.

Apollo has leveraged technology to increase consumer convenience and engagement. For instance, a combination of telecommunications, IT and EMR, help deliver medicine remotely.

Furthermore, another interesting initiative is ‘Apollo PRISM’ which allows doctors and patients to access medical records from anywhere, anytime. Also, ‘Ask Apollo’, a tool for patients to book appointments digitally across all super

specialties, has been very well received by the medical fraternity as well as the patients.

Tele Health Programs Apollo caters to A healthy population is the bedrock of a healthy economy and Apollo Remote Healthcare was purposely-designed to provide specialized solutions such as Tele Consults, Tele Radiology, Tele Cardiology, Tele Ophthalmology, to name a few, to reach remote geographies. A few of the noteworthy initiatives would include: • Tele Ophthalmology – A Public Private Partnership project with 115 centres in association with Government of Andhra Pradesh.

• e- UPHC (electronic urban primary health centre) with 164 centres all across Andhra Pradesh.

• Tele Emergency services in the Himalayas.

• Partnership with the National Thermal Power Corporation of India.

• Tele Geriatric Care - Tele consultations and Tele emergency services provided through skilled manpower.

• Common Service Centres (CSC) – In partnership with the Government of India, Apollo remote healthcare supports over 60,000 CSCs where primary healthcare is rendered across remote geographies.

• Beat Diabetes – A social initiative

Leading the Way with

Excellence,

Expertise and Empathy

to screen and treat Non-communicable diseases.

Each of these partnerships underscores a commitment to deliver care seamlessly to fellow Indians and the passion of the organization to facilitate timely medical attention, critical to saving lives.

Present Trends in the Healthcare Sector Today the private health care industry addresses over 60 percent of India’s medical needs. India is undergoing a tremendous transition from communicable diseases to noncommunicable diseases or NCD’s (like cancers, cardiovascular disease, respiratory illnesses, diabetes etc.). The rise of NCD’s presents a great challenge for the nation’s healthcare ecosystem. Addressing this changing pattern of diseases on a war-footing is the organization’s main aim. With this in mind, Apollo has been promoting preventive medicine.

The country faces challenges on the health infrastructure and resource front. The number of trained doctors, nurses and allied staff fall greatly short of the required numbers, to efficiently treat the growing population of India.

Also, there is a shortage of beds that can deliver effective care to all our citizens. Therefore, the need to

aggressively increase the availability of health infrastructure and resources, this is the duty of all the stakeholders. At Apollo hospitals each and every person, institution and organizations that can work to alleviate the health, is welcome. Any steps were taken towards - the creation of additional infrastructure, ensuring the viability of existing hospitals and resources is welcome.

Future of Healthcare Industry from Apollo's Perspective India is known as the ‘Land of Healing’ forever now, and even today, patients from over 140 countries come looking for advanced medical care at an optimal cost. The most competitive advantage for India lies in its large pool of well-trained medical professionals who have been delivering clinical outcomes equivalent to that of their best counterparts in the world.

The cost of surgery in India is about one-tenth of that in the US or Western Europe with minimal or zero waiting time and this makes it very attractive for many. Moreover, medical tourism can be a significant foreign revenue generator for the nation.

Apollo having achieved noteworthy success, and as a responsible forerunner, is well-aware of its role to keep supporting positive change and accelerating inclusive progress. By

‘‘

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harnessing contemporary technologies and its sharp clinical acumen, Apollo is leading transformational shifts in diagnostics, preventive healthcare, advanced medical care, hospital management processes and in remote healthcare to name a few aspects.

Healthcare is one of India's largest sectors both in terms of revenue & employment. With a CAGR of 16.5 percent, the industry size is expected to be USD280 billion by 2020.

In addition, Apollo is also working closely with central industry bodies and the nation’s administration to introduce and facilitate progressive policies, which would help fulfill their mission of taking an international standard of healthcare closer to all in need. To closely address this issue, there is an urgent need to expand health insurance coverage for all citizens. A protective Universal Health Coverage model is a must; to achieve this, first steps have been taken by the Government through the announcement of the National Health Protection Scheme. Ultimately, the pooling of health risks will be the most effective means to ensure adequate protection from disease for the country’s citizens.

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The MOST TRUSTWORTHY

HEALTHCARE &

LIFE SCIENCE

SOLUTION PROVIDERS

Management

Brief

Apollo Hospitals apollohospitals.com

Dr. Prathap C Reddy Founder & Chairman

Apollo Hospitals is known for providing excellent private healthcare solutions of International standards in the country.

Apollo works closely with Central Industry and government to bring about positive reform in the standard of healthcare provided to the masses.

Care24 care24.co.in

Vipin Pathak Co-founder & CEO

Care24 offers professional care from trained caregivers that help the patient recuperate at home.

Cloudnine Group of Hospitals cloudninecare.com

Sandeep Jha CEO-MD

Cloudnine Group of Hospitals provides premier quality healthcare to women and children,by taking care of their maternal and neonatal care needs.

Cytel cytel.com

Cyrus Mehta Co-Founder & President

Cytel offers award-winning software solutions for design, analysis, and execution of clinical trials.

ICT Health icthealth.com

Gautam Dey CEO-MD

ICT HEALTH delivers integrated clinical & administrative solutions support organizations to lower costs by streamlining day to day activities and enhance revenue through new age business models.

Medwiz Healthcare Communications medwizindia.com

Mamta Jain MD

Medwiz Healthcare Communications is a fast-paced, visionary healthcare communications agency, offering unique value based services catering to the needs of physicians, pharmaceutical companies, healthcare service providers and patients.

NIRAMAI Health Analytix niramai.com

Dr. Geetha Manjunath Founder, CEO and CTO Nidhi Mathur Founder, COO

NIRAMAI Health Analytix is a Bangalore-based deep-tech startup addressing critical healthcare problems through automated solutions, based on Artificial Intelligence and Machine Learning.

PinkBlue.in pinkblue.in

Valliappan K Co-Founder Varun Singh Co-Founder Arun Sriram Co-Founder

PinkBlue.in is an integrated supply chain solution for clinical/medical supplies for materials & equipment used by healthcare institutions during treatments, in India.

Rama Dental Clinic & Implant Centre ramadentalclinic.com

Dr. Amay Tripathi Proprietor Dental Surgeon & Cosmetic Dentist

Rama Dental Clinic & Implant Centre is a multispecialty clinic specialized in advanced diagnostics, dental implants, and treatment of dental and oral disorders.

Techindia techindia.com

Sathya Kumar R Founder and CEO

Techindia provides exceptional remote healthcare diagnostics and patient monitoring solution with proven track of high performance for the highly regulated industries.

Company Name

Interview of Insights Success

Madhavbaug Clinics & Hospitals: Delivering an Adroit Integration of Ayurveda & Modern Medicine

H

aving over a decade worth of experience in complete lifestyle disorder healing, using the best of knowledge from the modern medicine and the age old Ayurvedic therapies; Madhavbaug Clinics & Hospitals is one of the leading healthcare clinics. Established in 2006, by Dr. Rohit Madhav Sane, the M.D. & CEO; its mission is to “rid the society of heart disease through well researched innovative therapies based on Ayurveda and modern medicine, public education, and extensive research.” To get more details about its services and uniqueness which this Hospital offers we bring you an exclusive interview with Dr. Rohit.

1. Kindly brief us about the company.

Madhavbaug’s holistic lifestyle disorder healing concepts are based on the amalgamation of modern diagnostics, and non-invasive Ayurvedic therapies that are fused with allied sciences such as exercise, researched diet, yoga, stress management and lifestyle modification. Madhavbaug mission is to reduce the mortality and morbidity of cardiovascular diseases and burden of lifestyle disorders like diabetes and blood pressure.

Madhavbaug has 14+ years of experience in the field of non-invasive heart care, with 140+ clinics and 2 hospitals across Maharashtra, Madhya Pradesh, and Goa. By 2025, the plan is to have about 1,000 clinics all over the nation. The objective of the clinics and hospitals is to serve as a multifunctional diagnostic and treatment centers for heart diseases and lifestyle disorders like blood pressure, obesity, dyslipidemia, and diabetes. This way, the clinics will not only treat heart disease, but also the risk factors of heart disease in order to reduce the morbidity and mortality.

2. Please tell us something about your Founder/CEO and his/her contribution towards the company and his perspective about the industry.

Dr. Rohit Madhav Sane is the first to conceptualize the idea that ancient Indian medical science, Ayurveda, can play a big role in chronic cardiac disease. The founder of Madhavbaug Clinics & Hospitals in India, used his education in modern medicine after which he undertook a meticulous research into Ayurveda.

Extensive experimentation and delving deeper into every minute aspect of his study led him to find scientific evidence to substantiate this novel idea. The effort resulted in a highly effective alternative therapy for chronic heart failure through

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Dr. Rohit Madhav Sane MD & CEO Madhavbaug Clinics & Hospitals

August 2018|

“Successfully integrating Ayurveda & Modern medical sciences, to deliver world class non-surgical heart treatments and efficient patient centric care” combination of modern medical science and the wellestablished therapies prescribed in Ayurveda.

Dr. Rohit Madhav did his MBBS from Aurangabad University, MIMSR, Maharashtra, India and inherited his Ayurveda knowledge and skills from his father. He has innovated and copyrighted Sampurna Hridaya Shuddhikaran therapy for chronic heart failure patients in the year 2001 and designed the medical and non-medical operations of Preventive cardiac center in the year 2005. He and his team innovated non-invasive treatments to treat Ischemic heart disease, reverse risk factors like diabetes, hypertension and obesity.

He has presented several research papers on efficacy of Madhavbaug treatments in national journals like Indian Heart Journal by Cardiological Society of India and international journals like Lancet and Circulation on international platforms like American Heart Association held World Cardiology Congress, European Society of Cardiology and many more.

3. What is the current stage of Telehealth programs in India? What is the future outlook?

New health technologies are improving patients’ lives across India. They are building online health repositories that are easily accessible. This is essential to reducing the information gap between India’s urban and rural providers.

AI-assisted remote care is particularly important for patient monitoring before, during and after medical procedures. Health & fitness apps and sensor based wearables are no longer in the early stages, but being increasingly adopted. There are now apps that accurately assess hydration levels, calorie intake, and monitor vitals.

Greater real-time collaboration between physicians is possible through telemedicine. It’s getting much simpler for patients to get second opinions and | August 2018

specialty expertise, helping improve outcomes and save lives. Also for physician scheduling, patients in India can now go online to search for a doctor and schedule an appointment just as easily as they can arrange a cab ride or schedule a haircut.

Computing power is doubling every two years, allowing tele-health technology to do increasingly amazing things.

4. Kindly describe in detail about your distinct services and products.

We believe in a holistic method of healing that includes proven Ayurvedic (Panchakarma) and lifestyle modification based non-invasive therapies for heart disease management, diabetes reversal, blood pressure management, obesity management (weight loss), and rehabilitation after cardiac bypass surgery.

Some of the treatments we offer are Ÿ Heart disease reversal Ÿ Diabetes reversal Ÿ BP management Ÿ Obesity management Our distinct products also include ayurvedic medicines and researched diet box for patients with specific health goals.

We also offer tele-consultation service and AI-based health suggestions through our app.

5. How is technology helping you or how technology has impacted the Healthcare industry?

Technology has had several advances enhancing all aspects of life including the healthcare. Development of medical devices, equipment and softwares have enabled this sector to soar to great heights, making the lives of medical professionals and patients a lot simpler than it used to be.

At Madhavbaug, we have used AI technology to develop an app that collects patient information and provides sound medical suggestions. This also enables us to provide immediate emergency responses based on the condition of the patient. This also enables us real-time monitoring of patient stats and helps us provide instantaneous responses.

Further, we use continuous glucose monitoring system (CGMS) which is an advanced technology that monitors blood sugar constantly through a sensor based device for a period of few days. This gives a more accurate understanding of the average blood sugar levels.

6. Kindly talk about the effects of mergers and consolidations happening in the Healthcare industry.

Consolidations and mergers has increased steadily over the last decade. They have taken various forms as well, such as joint ventures and affiliations. If done responsibly, it lead to better healthcare and patient care.

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Interview of Insights Success

But the big question that anyone investing in consolidation needs to ask is “Will this lead to better delivery or reduced costs?” Some mergers only take place to reduce competition and some affiliations are so loose that they do not guarantee to achieve their designated interests.

7. How are you facing the challenges in terms of changing trends, market players and innovations happening in the industry?

Healthcare is one of India’s largest sectors. It is full of opportunities and now gaining focus in the telemedical sector. The medical marketplace is seeing some change in trends currently but it does not change the fact that we are pioneers in ayurveda and heart care. We as a brand have gained the trust and confidence of our patients and stakeholders Our strong USP make us stand out among other players in the field. Backed by years of research and efficiency in our procedures, we have a very steady stand in the marketplace.

The challenge is to get people to have more acceptance in Ayurveda for lifestyle disorders, but the scenario is changing in our favour as we are seeing support from the government and AYUSH in increasing the adoption of Ayurveda in various parts of the nation.

8. How does the recent Government initiatives affecting the current drug pricing in India?

Niti Aayog has proposed some major changes in Indian pricing of drugs. These obviously have some advantages and drawbacks as in their own way. The benefits obviously, is the fact that medicines will be under new scrutiny and will have to meet standards of WHO quality norms while still maintaining the price surge in reference to the WPI. This will ensure that subpar medicine are not reaching the masses. The downfall is that without the price surge, research into new drugs will be inhibited. Small and medium enterprises will not be able to invest in new drugs to combat the drawbacks of the current ones.

9. Do you feel there is a need to change the existing medical plans as there is a significant rise in medical expenses?

Yes, there is a need to change the existing medical plans.

We Indians are visiting hospitals in greater numbers than ever in the past. New symptoms and problems keep cropping up, and while what might be good for getting us better, might not necessarily be good for our wallets.

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That’s why Mr. Modi’s National health protection scheme was so important, where 1 lakh cover was provided to everyone. It might not be enough but it can be a start to something significantly better for people.

10. What is the USP of your business? Key features and highlights.

We specialize in holistic and researched Ayurvedic (Panchakarma) and lifestyle modification based noninvasive therapies for heart disease management, diabetes management, blood pressure management, obesity management (weight loss), and rehabilitation after cardiac bypass surgery.

We also offer advanced diagnostic services such as HbA1c, Fasting Blood Sugar, Glucose Tolerance, 2D Echo, Computerized Stress Test, Blood Tests, and doctor’s consultation.

We follow a panchasutri method of 1) ayurveda (panchakarma), 2) diet, 3) exercise/meditation, 4) Doctor’s hand holding, and 5) Educational workshops 11. Kindly share us with your Vision and Mission of your organization.

Our vision is to be the best cardiac care organization in India and to reduce the mortality and morbidity due to heart disease.

Our mission is to rid the society of heart disease through well researched innovative therapies based on Ayurveda and modern, public education and extensive reach.

12. How do you portray the future of Healthcare industry and how are you preparing yourself for that?

The future of healthcare is very promising from my point of view. The driving forces behind the same are economic factors, increasing incomes, increasing population and advancement in technology. There will be services in place such as universal health coverage and more innovative and efficient procedures and devices. More cost effective and less invasive medical treatments.

We as a company are keeping up with the times and moving in the same direction as the trends. We aim to keep our USP strong and keep reinforcing it with plenty of research and innovation.

August 2018|

Vipul Jain is a serial entrepreneur who specializes in spotting business opportunities in the inchoate stages.

An MBA from Rochester Institute of Technology, New York, Vipul established Advancells in 2013. The research-based company focuses on providing cutting-edge Stem Cell Therapies for patients with life threatening diseases and also targets lifestyle diseases with anti-aging technology.

Extending the family business of garment exports, Vipul started his career in 1999 by establishing a fabrics import enterprise. In 2002, he established Mirage Animation which produces television-quality animations for clients such as Warner Brothers, Disney, Channel 5 etc.

The very next year he identified another exciting opportunity in the Medical Tourism space which he CoFounded and was known as PlanetHospital. This soon became the world's largest medical tourism company and was listed on NASDAQ in 2011. After this, Vipul exited PlanetHospital to establish his own Medical Tourism business by the name of Mirage Medserv which focuses on countries such as Russia, Africa and the Middle East. Mirage Medserv is today one of the largest facilitators of patients of almost all major hospitals in the country. As an extension of his proactive demeanor, Vipul is also a part of Round Table India and various other social organizations.

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August 2018|

WHAT ARE STEM CELLS? Undierentiated cells that are able to dierentiate and transform into any type of cells of the body when and where needed. They have an enormous potential to repair, heal and regenerate. Stem cells come from blood, bone marrow, umbilical cord blood and adipose tissue.

TYPE OF STEM CELL THERAPY Autologous stem cell therapy: Patient receives stem cells from his/her own body Allogeneic stem cell therapy: Patient receives the stem cells donated by another individual Autologous stem cell therapy is better than allogeneic stem cell therapy as chances of

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All About Stem Cells mismatching are not there and they pose the minimum risk of immune rejection. Also, no side effects or adverse effects are seen as a person’s own blood cells are used. They start the healing process immediately in a natural way.

WHAT IS STEM CELL THERAPY? The usage of stem cells to cure or treat a disease or repair the injured tissue is defined as stem cell therapy. Stem cells can be obtained from the bone marrow, adipose tissues etc.

Due to their tremendous potential to prevent and to treat various health conditions and to repair the injured tissues global research investigation is continuously being done as to explore the maximum advantage of these cell lines.

The best example of the stem cell treatment is seen in the patients suffering from restoring the vision of the damaged eyes, grafting of the skin in severe burnt conditions. Stem cell treatments for brain or neural diseases like Parkinson and Alzheimer’s disease, multiple sclerosis, preventing heart strokes, curing diabetes, kidney disorders, autism, and spinal cord injuries are progressively making their way.

WHAT ARE THE SOURCES OF STEM CELL? Depending upon the disease different stem cell source can be used in a specific condition. The procedure may involve the extraction of stem cells from adipose tissue-derived stem cells with the combination of PRP (Platelet-rich plasma) or can be obtained from bone marrow that can differentiate into the progenitor cells that differentiate into various other tissues which can help in the therapy.

PROCEDURE OF STEM CELL THERAPY The stem cells are isolated from the bone marrow or the adipose tissues followed by their processing and enrichment under sterile conditions. These activated stem cells are placed back into the patient’s body at the target site for repairing the damaged tissue. It is necessary that the stem cells are injected in the specific area of injury as only then the desired results will be achieved. Adipose stem cells are preferred over bone marrow stem cells as they are easy to isolate and contain a higher number of stem cells.

STEM CELLS INJECTIONS The stem cells injections are gaining much of the interest because it is devoid of the painful procedure, takes less time in comparison to a surgery, there are no host and recipient rejections as stem cells are harvested from the patient's body itself and a targeted delivery system is available.

The stem cells obtained are processed in a sophisticated stem cell lab and after activation are inserted back into the host with the help intravenous, intramuscular, intra-arterial, intradermal, and intrathecal injections as per the requirement of the treatment process.

WHAT IS THE USE OF ANESTHETICS AND WHY? Usually, local anesthetics are used during a stem cell procedure to numb the area but sometimes general anesthesia is also given while extracting the stem cells from

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bone marrow. But it is necessary to find out what anesthetic your doctor uses during orthopedic stem cell treatments. A number of anesthetics have been found to kill the stem cells thus; the treatment's end result will greatly depend on the use of anesthetics. Some anesthetics very well sync with the stem cell and hence, aid in the treatment.

HOW GOOD ARE THE PROCESSING TECHNIQUES IN THE ONSITE LABS? Stem cells are to be extracted and processed in a clean room, under aseptic conditions maintaining a controlled environment. The doctor should explain the entire process and the number of viable stem cells infused into the patient during the process. Also, the precision of the injections to provide good quality of stem cells at the site of injury will help in better and faster recovery of the patient's damaged area.

DURATION AND COST OF THE THERAPY Cost of the treatment and its duration varies from one patient to another. The disease which needs to be cured, the severity, age factor, health condition, etc, define the duration of the therapy. One may respond during the treatment phase itself while the other may show results after a few sessions or weeks. Depending upon the disease diagnosed, the stem cells extracted, duration of the therapy, other adjuvants used in the process, the cost of the stem cell therapy can vary.

FOLLOW-UP VISITS It is essential that after the stem cell therapy the patient should visit the stem cell doctor for recuperation therapies.

The primary goals of such therapy is the prevention of secondary complications, analysis of recovery of motor, sensory and all the bodily functioning, psychological support/counseling for depression, mood swings or anxiety etc. and reintegration into the community.

There can be different sets of precautions which need to be followed at various steps for the recovery of the damaged tissues. The treatment and post treatment conditions may vary from person to person depending upon the disease and the severity.

SUCCESS RATE OF STEM CELL THERAPY Stem cell therapy has shown results in treating serious ailments like leukemia, grafting tissues, autism, orthopedic conditions and skin problems etc. Stem Cell Therapy has been successfully used in the treatment of around 80 serious disorders. Survival rates among patients who received stem cell treatment are significantly high, whether the cell donors are related or unrelated to them. With the ongoing research around the world, scientists are exploring new possibilities in which a number of life threatening diseases can be prevented and cured hence, the stem cells have proved to be promising in the near future as many aspects are yet to be revealed.

August 2018|

AI

Transmuting

Healthcare Sector to Deliver

State-of-the-Art

Patient Care 24|

August 2018|

Tech-care with AI “

T

here is no industry in more need of AI & Automation than healthcare. But we first need to break down data, and workflow silos.”—Alex Meshkin

Technology has had a remarkable influence on extension and enrichment of life. Advancement in biomedicine, such as new drug therapies for auto-immune disorders, and different cancers; to providing a four-dimensional diagnosis, robotic surgery to non-invasive imaging; all these healthcare innovations are having a momentous impact on both healthcare providers and patients.

Healthcare industry is being engulfed by hot buzzwords like Machine learning, Artificial intelligence, Deep learning, and Cognitive computing.

The market has seen a tremendous increase in the adoption of electronic records by care providers and there is more usage of connected wearable devices. There seems to be a strong pipeline of technological progress in the country, which comprises of lab research, the life sciences industry, and translational research in academic medicine. This has made integration of AI in the field of medicine almost inevitable. AI is ruling the healthcare sector and has taken over it right from image analysis to data management; it is reshaping the healthcare sector towards a positive change.

Both robotics and AI are playing a significant role in progressive development of medicine & patient care, and has become an active part of the healthcare eco-system.

One thing is for sure, the future of medicine is shifting and it will encompass additional use of artificial intelligence.

Healthcare Domains that Use Artificial Intelligence Recently, a report from the Wellcome Trust and Future Advocacy suggested that AI is here to stay and will revolutionize the healthcare sector significantly in the coming years. The report summarizes and examines some of the possible ethical, social, and political effects AI might have on the sector. A few spaces of the healthcare sector that are currently undergoing change are: AI to Identify & Monitor the Spread of Disease Certain specialties like Radiation Oncology, Ophthalmology, and so on, have rapidly advanced technologically; there is an increased use of AI through computer mapping. A very low and accurate amount of radiation is applied to the specific area that needs treatment, after which the part is subjected to different levels of radiation. The angles at which the radiation enters the body are noted, and this information is used by the computer systems, along with physicist, to strategize a treatment plan that is complete and tailored to fit the needs of patients.

A great deal of research and work is currently being carried out by several institutions. This will enable computers to

| August 2018

determine and detect signs of Cancer at an earlier stage, thereby aiding doctors to use the patient data to make more personalized treatment choices. The prospective for AIenabled technologies to quickly absorb and comprehend new medical functions, and then analytically provide doctors with the essential facts and figures, could be monumental. The prospective applications of AI in healthcare could perhaps predict future diseases even before they are manifested, thus improving the eminence of services for patients.

AI-Assisted Robotic Surgery A category of AI-assisted robotic surgery was lately used in orthopedics; to assess data from pre-operative medical records, to physically guide the surgeon’s tools simultaneously during a procedure. This technology can also utilize data from previous surgeries to carry out informed tasks during the impending one. Ophthalmology is another medical specialty which is gearing towards AI. When a person suffering from cataract undergoes surgery, there are numerous ways in which this can be done, for example, the recently developed laser technique that create an incision, and remove the anomaly with simply programming the machine to do so. The computers also map out the angles and depth of the areas of the eyes, to make sure the appropriate depth and angles are adjusted in the appropriate manner. These instances offer promising results for the future of medicine.

AI to Make Drug Discovery & Genomic Science more Operative When it comes to the use of artificial intelligence, drug discovery, and clinical trial research are the first things that come to the mind. With the use of machine learning, earlystage drug discovery can be carried out. This includes processes from preliminary screening of drug compounds to prediction of the success rate based on biological, chemical, and physical factors. This will enable us to take a step forward towards precision medicine or personalized treatment.

AI-Based Fraud detection Health care organizations and insurers have always encountered a major issue when it comes to errors and fraud, which have a negative impact on their budget.

Detection of fraud, traditionally, relied on permutations of manual reviews & computerization of medical prerogatives.

This was a tedious and time consuming process; it also hindered the capability of quickly spotting inconsistencies.

Organizations and insurers are now investigating AIsupported data mining, combined with AI-based neural networks (that mimic the processes of the human brain, but rapidly) to search Medicare prerogatives for patterns concomitant with medical refund fraud.

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Tech-care with AI

AI to Perform Clinical Work Such As Diagnosis, Prognosis,& Screening In recent times, there has been a rapid surge in the commercialization of machine learning and big data, which has helped to bring AI to the vanguard of healthcare and life sciences. This has changed the industries’ diagnoses and treatment procedures, to a great extent. Some examples include diagnosing diseases like diabetes, cancer, or other chronic conditions. AI and machine-learning could help progress cancer diagnosis and treatment, to provide more precise and patient-specific diagnosis and prognosis.

AI Power-Driven Virtual Nurse Assistants The work of a medical nurse is of utmost importance and requires a high level of precision and attention. A Virtual Nurse Assistant will ease the tedious work of nurses by helping them in monitoring patients, interacting with them, evaluating the symptoms, and directing the nurses to deliver the most effective care setting. It is estimated that AI-powered nurse assistants could save around $20 billion every year, by saving approximately 20% of the time nurses devote towards patient maintenance errands. Although this type of AI technology is in its nascent stage, it is a powerful tool that is critical to ensure error free patient care.

Where is AI-Based Healthcare Technology Heading?

With AI developing at a surprisingly fast pace, we are currently at the top of the hype cycle, but it is too soon to tell how the technology would turn out. There are definite areas where AI-based technology can ease the doctors’ or physicians’ workflow challenges, improve diagnosis and treatment choices, enhance key revenue cycles, and care administration workflows. Though we are just at the beginning of AI-based future, achieving these feats will require a several decades at the minimum. It has the capability to transform various major aspects of healthcare sector; however, the technology is still being validated. And challenges, including access to data, cost, and simply considering how computers reach conclusions, need to be addressed.

As AI-based technologies develop and become more rampant, healthcare sector will have to invest in these, so as to deliver the maximum value to its clients. Nonetheless, the AI-based applications that can deliver the most value today, such as administrative workflow, AI-assisted surgery, virtual nurse, etc. It should be highlighted and invested in, so that healthcare providers are free to focus on better care.

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August 2018|

NIRAMAI Health Analytix: Transforming Healthcare and Redefining Cancer Diagnosis

Dr. Geetha Manjunath Founder, CEO & CTO

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he world of science is ever evolving. And, in these times of change, the question still remains whether science is a blessing or a curse. The world currently stands in a position where breast cancer is a rising issue amongst women. In India alone, approx. 75000 women die every year of breast cancer. Early detection and regular screening for high-risk patients is very critical in saving lives and reducing treatment costs. Lack of awareness, affordability and accessibility remain as the key challenges in women hindering their preventive health check-ups.

Preventive healthcare has been around for quite some time now; and people are still slowly adopting it as a practice.

Though women are at the focal point of many families, their health has been ignored for centuries in India.

Unfortunately, the most common way of detecting cancer in current Indian practice is hand examination, and in most

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Our mission is to create a Universal Cancer Screening Method that can save lives in urban and rural settings, in a cost-effective and painless way

cases it is already very late, before a woman is diagnosed accidentally through a screening camp. Also, more than 60% of the lumps are harmless – so hand examination creates unnecessary anxiety and misleads diagnosis.

To overcome such a terrible problem, a team at NIRAMAI Health Analytix has developed new cancer screening software that uses machine intelligence over thermal images to enable a low-cost, easy-to-use, portable solution that requires minimal human supervision and ensure much greater precision.

“Sarve Santu Niramaiah” (May everyone be healthy) from Vedas describes what NIRAMAI is trying to achieve.

NIRAMAI has screened over 3000 women and most of them are from underprivileged background. Their portable, low-cost, privacy-aware solution is a great way to take August 2018|

The MOST TRUSTWORTHY

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SOLUTION PROVIDERS

breast cancer screening facilities to under-served areas.

Efficacious and Humble leader of NIRAMAI NIRAMAI was instituted by Dr. Geetha Manjunath; she is currently serving as the CEO and CTO of the company.

She has over 25 years of experience in IT research and has led many innovative projects in healthcare and transportation, especially catering to the emerging markets.

She holds a PhD in Computer Science from the Indian Institute of Science and a Management degree from the prestigious Kellogg’s School of Management Chicago. This exceptional education and valued experience of working with various firms allows Dr. Geetha to provide NIRAMAI with a very proficient guidance.

She was recently awarded BIRAC WinER Award 2018 for her Entrepreneurial Research in Biotechnology and has also won the 2010 MIT Tech Review Grand Challenges for Technologists in Healthcare category.

Inimitable features of NIRAMAI NIRAMAI Health Analytix is a health technology startup developing a novel solution to detect early stage breast cancer in a completely privacy aware manner. NIRAMAI’s offerings include a cancer diagnosis solution for Hospitals and Diagnostic centers, as well as a low cost cancer screening solution to ensure availability of high quality healthcare solutions in rural areas through Government and Non- Profit Organizations.

The traditional diagnosis is carried out by Mammography machines that are only available in cities and accessible to only a fraction of the population. The process is also very expensive, which limits women from undergoing regular preventive screening for breast cancer. Such test also renders the patient more susceptible to the disease, due to the radiation effects of X-Ray. The core team at NIRAMAI believed in the vision of solving this important problem in women’s health. It provides the most privacy aware way of screening for breast cancer.

The key features of NIRAMAI solutions are: · Can detect cancer long before a lump is felt. · No radiation, non-contact, non-invasive, privacy aware technique. · Works for women of all ages, and works for men too. · Affordable, portable, light, small screening device enables large scale rural screening.

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NIRAMAI has successfully filed ten US patents, out of which five are already granted. It has now successfully completed two retrospective clinical trials and has made the solution commercially available in India. DCGI has also released an official clearance for NIRAMAI breast screening and diagnostics solution. This makes it an approved solution for breast screening in India.

Distinct Services provided by NIRAMAI NIRAMAI has developed a new technique called ThermalytixTM, a novel computer-aided diagnosis solution to identify cancer and tumors in pre-cancerous patients in an affordable, accessible and effective way. The core of NIRAMAI software consists of novel computer algorithms, based on Artificial Intelligence and Machine Learning over thermal images.

The process of screening using ThermalytixTM is very simple. The patient walks into a private booth, then sits in a cool room (of about 21-23° C) for about 10-15 minutes, as a preconditioning. After the cooling procedure, the heat distribution on her chest is measured using a thermal sensor.

She is instructed to slowly rotate on a stool in front of a remote thermal sensor to enable five thermal images to be taken. Then the computer aided diagnostics software analyses these thermal images to generate a report with quantified interpretation and identification of potential malignancies. The interesting part is that this thermal imaging is done in a privacy sensitive manner.

Promising Future of NIRAMAI and the Healthcare Startup Industry Healthcare startup industry is drawing a lot of attention.

From entrepreneurs, investors to customers alike, due to the huge market potential and ability to make a social impact.

However, it is a very competitive industry for seeking investments with limited funding; but growing array of startups providing diverse solutions, addressing problems with different grades of technical and clinical risks associated with the technology.

NIRAMAI is a technology-led company that believes in winning in this rapidly growing industry by expanding its IP and innovation portfolio, forging mutually beneficial industry partnerships and working closely together with domain experts and customers to provide an industry leading solution. The novel features of NIRAMAI solution make it a unique product for both end users and healthcare providers.

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Leveraging Technology in the Healthcare Sector Effectively– The Knowing-Doing Gap!

About the Author: Ms. Ekta Modi, a keen learner and an avid reader, is a thorough Health Care professional with over 14 years of experience in various areas of Hospital administration mainly Quality, Patient Engagement, Operations and Human Resource. She is the Group Head –Operational Excellence at Sunshine Global Hospitals, Gujarat. Ms. Modi holds various degrees and accolades, including Management Development Program (AIIMS), PG Diploma in Hospital Administration, Total Quality Management (Quality), BSc (Dietetics). Believing in patient centricity, she has developed many evidence based, process driven tools which help in analysis of patient and staff behaviors, helping the senior management take informed decisions. She has been part of educational activities at many organizations, including SPIPA Gujarat, TQM Gujarat, IHA, ELETS Delhi, and Aditya Birla Memorial Hospital.

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August 2018|

Tech Revolution in Healthcare

H

ealthcare market in INDIA is blooming with newer technologies and eective care delivery.

The healthcare industry walks a demanding path. Organizations that intend to succeed in the future must aggressively design and implement new approaches and strategies for delivering and managing business operations, patient-care, and wellness services.

Ms. Ekta Modi Sunshine Global Hospitals, Gujarat Group Head - Operational Excellence

By leveraging technology to generate the environment and provide a thrust to the service sector such as | August 2018

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Tech Revolution in Healthcare healthcare, communication, and environment, the government has started various initiatives like Digital India, Smart Cities, Clean India, etc.

The key factor to determine how individuals perceive their quality of life is quality healthcare. More new challenges are introduced, or older ones are being brought to the fore with the advent of new consumer technology. This recent disruptive technology has been promoting greater patient power. Revolutionizing the way care is delivered, and in doing so, transforming societies, is the opportunity the most lithe and forwardthinking health economies have.

To strengthen everything from their brand to the way they deliver their services, healthcare providers are consolidating and integrating at a furious pace, especially clinically. It’s becoming increasingly commonplace for patients to be able to access their records across multiple settings.

Many new information systems, technologies, and inventions promise significant benefit and value. Balancing the ever-increasing technology demands and their related expense with provision of high quality cost-effective patient care is one of today’s significant organizational challenges.

When appropriately deployed, Information Technology can support organizations in achieving their competitive leverage, market position, quality patient care, and efficient operations.

Fortunately, it is possible to prepare for the rigors ahead. Successful planning for implementation and use of organization-wide IT requires executive support and organizational commitment.

“Feedback on Click” - Patient’s Efeedback application In today’s era, the use of 360 degree feedback is need of the hour. This kind of multi rater system provides in depth

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trend of feedback and thus and offers valuable insight while unveiling areas for improvement. This differs significantly from the traditional feedbacks as this gather comprehensive feedback.

This involves feedback from HMIS (patient feedback software, website, Mobile application, Daily Rounds, Care calls, and a direct talk to management channel) In-patient Satisfaction index is a measured through patient satisfaction index at all customer touch points. We have Patient / Relative in center for all our actions and processes. Ÿ Technology for happiness in terms of Equipment, patient services, diagnostics,. Telemedicine will be a boon for linking protocol based treatment and documented outcomes Ÿ Clear & Transparent System Ÿ Happy Staff = Happy Patients Communication- Direct Customer Feedback A unique in-house feedback application is linked with our existing HIMS. The floor manager explains the patient regarding the feedback mechanism. The questions are defined in bilingual language making it ease of the patients.

Action – Real-time feedback notification, multi-level auto escalation, taking actions while on move The score is to be mentioned just with a finger slide from 1 star to 5 stars. It becomes mandatory to write the reason for less than 2 stars.

Analysis- Sliced and Diced Feedbacks, trends are observed and daily report is generated The respective department score reaches to department head via email / SMS before the patient is discharged.

This is a real time feedback TAT wherein the complaints are resolved at the same time and patient can go satisfied.

The index has been improved by collaborative feedbacks from patients and now it is possible to track complaints / intervention areas for specific departments. The action taken is informed to patient relative keeping them informed. The readmission feedback has ensured that the action taken is in implementation aspect.

Patients are met by medical social worker to have unbiased feedbacks.

The feedback from medical social worker is also analyzed on monthly basis. One step further, Care calls are initiated from corporate office which are then combined with the feedback..

So there is neck and neck channelized feedback to ensure patient stay as a positive memorable experience.

As the technological innovation evolves, its reach continues to grow, changing all industries. From patient registration to data monitoring, from lab tests to self-care tools, technology is increasingly playing a role in almost all processes in healthcare.

Conventional monitoring and recording systems are being replaced with devices like smartphones and tablets and people, now, are provided with the choice of undergoing a full consultation in the privacy of their own homes. Services in healthcare are integrated with user-friendly, accessible devices and are being taken out of the confines of hospital walls with technological advancements.

However at the other side of the coin, implementing technology has major barriers of procurement and sustainability along with lack of skilled manpower to adapt to technology & return of investment in TIER 2 cities.

Organizations must balance the demands of rapid, technology-intensive services with quality cost-effective patient-care, regardless of setting, practitioner, or payer.

August 2018|

PinkBlue.in: Excellent and Efficient Solution to all Medical Supply-Chain Problems

Valliappan K

We provide an innovative platform to purchase medical supplies and employ with Doctors

Co-founder & CEO

T

echnology will have a colossal role to play in healthcare in the coming years by becoming ubiquitous and more affordable. Several parts of the healthcare industry will be automated to improve efficiencies and coverage, all targeted at maximizing the practitioners’ time spent with patients. Non-core areas like the supply-chain will get automated first up, followed by some of the core areas. The biggest challenge in an outmoded industry like healthcare, especially for techenabled setups is inertia. It takes visionary hospital owners and managements to acknowledge the need for futuristic solutions.

PinkBlue.in is India’s first healthcare supply-chain automation solution provider. It assists hospitals to reduce

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their supply-chain costs by 5-15%, through its tech-enabled solution, PB Meta. PinkBlue works on offering vendor consolidation and price optimization outside the hospitals and also takes care of the purchase and consumption process automations inside the hospitals. They work across the supply-chain and cover all material-needs of hospitals including medical consumables, surgical consumables and pharmaceutical products.

The Outstanding Management Team behind PinkBlue Valliappan K, Varun Singh and Arun Sriram are the CoFounders of Pinkblue.in. Valliappan is currently working as the CEO. Varun and Valliappan started PinkBlue.in together. Both of them have over five years of managerial August 2018|

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experience, post their MBAs, which they pursued together at IIM Kozhikode. On the other hand, Arun, an IIFT alumnus, joined them later to scale up the business.

products, thus removing its clients’ access restrictions. This enables the smaller hospitals to become more efficient as well.

Valliappan has experience in consulting for an array of organizations in diverse areas including growth strategy, profitability improvement, and e-commerce and supplychain optimization. Varun has previously played multiple roles at various FMCG giants running marketing and sales initiatives across geographies. He leverages this experience to achieve his goals at PinkBlue seamlessly. On the other hand, Arun has a decade of experience managing complex distribution networks along with launching and building some house hold FMCG brands in India. While they come from non-healthcare backgrounds, they have drawn from their expertise in other industries, to build a platform which solves several pain-points which are specific to the healthcare space.

Recent Technology Trends in the Industry

Providing State-of-the-Art Products and Services PinkBlue is the first and only supply-chain solution in the healthcare industry, which caters to every type of healthcare institution – from a small clinic in a tier-3 town through ecommerce, to the top hospital chains in the country through its fully automated healthcare supply-chain SaaS solution.

Primarily, it offers the SaaS solution for automating all actions around the supply-chain inside a hospital – purchase & consumption of consumables and pharmaceutical products, called PB Meta.

PinkBlue.in is the leading solution in the industry, to offer a complete end-to-end manual-entry free supply-chain, through automated goods receipts; barcode based dispensing and automated reordering. It works closely with its clients to ensure accurate consumption tracking, and automate all other actions around reordering and approvals on the top of it. PinkBlue supplies all its orders and products through its commerce arm, to give complete control over all the parameters to the hospital. Through this, it saves around 5-15% of the supply-chain costs for most of its hospital partners.

The company also offers an e-commerce purchase solution for clinics and small hospitals, where it connects the manufacturers directly to clinics, allowing the clinics across the country to get better prices and a wider range of | August 2018

Technology plays a massive role in bringing in supplychain efficiencies, especially in a complex supply-chain like that of healthcare. Hospitals find their supply-chain needs to be somewhere in-between office supplies and industrial raw materials. In such scenarios, technology plays a massive role in democratizing smart supply-chain practices, allowing a mid-sized hospital to bring in similar efficiencies as a large player through the use of technology.

Technology plays a substantial role in PinkBlue, with most elements of its operations automated already. Its solution is built to address this need and make all hospitals more efficient in handling their supply-chain. It is currently building AI tools to make its supply-chain decisions smarter. This has enabled them to build a futuristic supplychain, which changes the way hospitals approach purchase and consumption of consumables. PB Meta helps unlock hidden efficiencies in the supply-chain for both large and mid-sized hospitals alike, driven by technology.

Distinct features of PinkBlue.in PinkBlue is the first fully automated supply-chain solution for the healthcare industry, which has led to focusing on the specific and critical pain points of healthcare like data mismatches in the supply-chain, reordering process becoming ineffective over a period of time, excess stock and expiries, inordinate people spending time on managing stocks, etc. It has solved each of these pain points with the focus on the practical issues, leading to solutions which work.

The company offers assured cost savings to its hospital partners, by working with both their purchase and operations teams closely, finally enabling hospital owners and CFOs to look at supply-chain costs holistically and start working with meaningful and achievable targets and metrics.

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Plant Based

Vaccinations -The Present &Future of Immunization

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August 2018|

Plants as Bioreactors

V

accines have been around for over four centuries now. As kids, we have all dreaded the occasional vaccine shot, but vaccines have become a necessary evil now-a-days. The concept first used by Edward Jenner and later applied by Louis Pasteur, has now been developed tremendously and used at a large scale to combat the life threatening diseases that originate every other day.

A biological preparation that provides enhanced and improved immunity towards a particular disease is termed as a vaccine. A typical vaccine preparation contains a weakened, killed or a part of the disease causing microorganism or toxins or one of the surface proteins of the same. This agent instigates an immune response in the body that leads to the recognition of the agent as a foreign agent, after which it is destroyed. The immune system recalls it and easily recognizes and destroys it during any future encounters.

With recent advancements in science and technology, the field of Vaccinology has also progressed. From the development of the vaccine to its administration to the patient; there is a high level of precision, scrutiny, and technology that is being practiced. Vaccines are broadly classified into two groups namely; prophylactic (meaning to prevent future infections) or therapeutic (meaning to tackle an existing disease, such as cancer, etc.).

Various types of vaccines include inactivated, attenuated, toxoid, subunit, conjugate, experimental, valence, and heterotypic. These different types of vaccines are categorized on the basis of the strategies that are used to make them, to reduce the risk of development of certain diseases, and also retaining the ability to induce an immune response in the future. The most recent advancement in this space, due to the recent biotechnological spurge, has been the development of Plant based and Recombinant vaccines.

Conventional Way of Vaccine Production: An Overview The overall vaccine production involves several steps: Generation of the Antigen (viral component): Over the years, vaccines have been manufactured using fertilized embryonic eggs and cell cultures (bacterial, yeast, or mammalian).

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Plants as Bioreactors Using the embryonic egg method requires a time span of about four months to produce one batch of vaccines. It is well established that safety and effectiveness of the vaccines produced by the fertilized embryonic eggs are the two chief advantages that this method offers.

Another manufacturing process involves the cell based vaccines, which uses mammalian cells to culture the virus. Various sources of mammalian cell cultures are used for the vaccine development process. Bacteria cells grown in bioreactors, these are the devices that use a specific growth medium that provides an optimal environment for the production of the antigen. Recombinant proteins or antigens that can be obtained from the pathogens are further generated using yeast, bacteria or mammalian cell cultures.

Release & Isolation of the Antigen: The next step after the generation of the antigen is extracting it from the cells. Numerous levels of purification and inactivation are required to generate pure recombinant of proteins and antigens.

Addition of Supplementary Constituents: The vaccine is finally formulated by adding stabilizers, adjuvant, and preservatives as desirable. The adjuvant intensifies the immune response of the antigen, while stabilizers increase the shelf life and preservatives enable the use of multidose vials.

The above described cell-based processes have various advantages over the fertilized embryonic eggs cultures, such as: Ÿ It enhances the capability of companies to scale up vaccine production easily, within a short time frame

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Ÿ It reduces the possibility of the virus

culture mutation during the production process. The virus mutation probability increases when we use the embryonic eggs, and the entire batch can go to waste. Ÿ Also, people allergic to vaccines manufactured from chicken eggs may suffer from allergies to the vaccines These positives provide a potential candidate process for development of vaccines. But, culturing of cells requires relatively higher manufacturing costs. This leads to the increase in the costs of the vaccines, which is a disadvantage for the masses.

Although the cell based process provides a fourfold higher yield than the embryonic egg, the volumetric increase in the process requires voluminous bioreactors. The capital investment for these is much higher than the investment required for the production of plant based vaccines.

Plants as Bio-factories for Vaccine Production A significant number of drugs that we use have been derived from plants for centuries, which subsequently led to pharmaceutical industry chemically synthesizing medical compounds.

However, the recent development and progress in the field of transgenic plants has led the researchers to pay more and more attention towards plants being looked upon as potential bio-reactors or bio-factories for the production of immunotherapeutic molecules. There are numerous advantages that plant based vaccines provide, the chief one being the reduced cost of production, which eventually leads to low priced vaccines. Transgenic plants provide an excellent and promising expression system for the production of the vaccines. Currently, complex plants like tomato, tobacco, and banana are

being modified and used to produce usable vaccines for humans.

Why do we need to use Plant Vaccines?

There are numerous advantages of Plant based vaccines which sets them apart and makes them more cost effective. Transgenic material is basically a seed or a fruit, or any part of the plant that can be easily stored and transported from one place to another. This cuts down the fear of its degradation or damage. They allow a large amount of bio-mass to be effortlessly produced by cultivation in fields with relatively very few inputs.

Several different products can be produced at a time using transgenic plants.

The most important advantage is that the plant system does not harbor human pathogens (such as virions or prions) and, thus, they transmit the target subunit vaccine without any contamination. Moreover, plants can be grown in the field or in a greenhouse comparatively inexpensively, and do not require any expensive equipment like fermenters and bioreactors.

The vaccine components can be produced in the edible parts of the plant, such as grain, fruit or even leaves, cutting down the requirement of the purification process, thus increasing the stability and reducing the degradation of the antigenic protein. Production of the vaccine subunit in the edible parts of the plant has an added advantage, since it is delivered orally rather than intramuscularly, offering a simple and non-invasive means of administration to humans. In addition, the reduced cost of vaccinations and their minimalistic storage requirements are often necessary in developing countries; e.g., sterile syringes are not required.

August 2018|

Community Care Collaboration (C3) Model

Care Teams Family, friends and Professional community care providers

Mobilize Care Actions Care instructions distributed via mobile devices shared by Care Teams

Lifestyle Support Access to lifestyle products/services to keep people in their homes

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Emerging Technologies in Healthcare

Ideas And Views

About The Emerging Technologies, Crises, Revolutions Currently Prevailing In The Current Healthcare Industry Environment

T

he technology revolution has been restructuring the global economy and influencing most of the industries of late. Healthcare sector is no exception; it undergoes a vast change, thanks to the innovative medical informatics that has been taking the medical world by storm. Of course, life in the globe has been facing the impacts; each field being touched by technology in its own way.

Healthcare quality and patient outcome have considerably increased due to the cutting-edge technology and the benefits it offers.

Changes Caused by Technology Advancement in the Modern Healthcare Arena The frequent periodic waves of technological changes have marked noticeable progress in industries; the modern world is in the throes of a great technological revolution since the turn of the century. The inevitable shift that occurs following such an evolution is being felt in all fields, medical sector being one among them.

Healthcare industry—driven by the influence of innovative technologies that have been brought in during the recent times—has been evolving considerably. One major visible change is the increased dependency on digital technologies.

Innovative Technologies in the Healthcare Industry Setting Patient-provider communication has greatly improved, efficient clinical diagnoses and treatment has increased,

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and public health threats have been reduced – in general, health services have been optimized globally. All these have been facilitated by the modern medical information technologies such as electronic health records (EHR), electronic medical record (EMR), Personal health record, and practice management system (PMS).

The Future of Healthcare Will be More Aligned with Technology New and progressive technologies will continue to shape the future changes in the medical industry. Impacting this sector from diverse perspectives, they will help increase patient safety and flexible working of providers.

Business side of healthcare industry will be benefited by the accurate information and optimized services through better diagnoses and efficient treatment along with improved decision-making process. Accuracy in performing complex operations, better understanding of health issues, and efficient management of complicated medical conditions and diseases are a few of the exclusive benefits brought in by technological advancement in medicine.

Crises Expected to be Faced by Healthcare Providers The primary focus of healthcare happens to be the patient; the objective of providers is efficient health management of individuals and the society. Chronic diseases are seen to be the major cause of morbidity in the modern world; it accounts for nearly 60% of all deaths in contemporary times.

Technological innovation, on the one hand, is a boon while on the other hand, it proves expensive for the community. The question of personal affordability and a potential widening of the inequalities in care provision is a difficult one to answer as of now.

Pressing need for efficient care delivery, overall shortage of providers, and frantic need to improve patient outcomes are a few of the present day crises that need to be addressed on a war footing.

Although healthcare is expected to be recognized as a basic right of mankind by most of the nations in the world, so much rests on the shoulders of political policies and financial feasibility, for everyone to benefit, in reality. The answer to affordability lies with private as well as government sectors.

Revolutionary Changes in the Healthcare Environment The Internet has already enabled patients to seek consultations online from their convenient location at their convenient time. Digital devices that were once the right of a select few have become commonly used gimmicks today. Thanks to the smartphone and other web-enabled hand-held devices, it has become possible for people to monitor their health on a regular basis in a convenient way.

Data-driven healthcare is the future.

Significant disruptive changes have been caused by the recent August 2018|

ABOUT THE AUTHOR Kumar Subramaniam is the Founder & CEO of Kaaspro . In his professional career spanning over three decades, he has been instrumental in achieving extraordinary business results.

With his rich business acumen, he has conceptualized 75Health platform with an objective of digitalizing crucial medical records and empowering medical practices to deliver world-class services. In his constant endeavor to achieve perfect synergy between the technology and management, he has evolved into a world leader in cross-platform

Ellis KumarDanny Subramaniam

& Co-founder FounderCEO & CEO SkySpecs

migration. He has amassed huge expertise in the nuances of Information Technology and has a complete understanding of the EHR platform.

technological advancement, leading to a revolution in clinical care scenario. People are empowered to access their own medical records and share necessary information with providers and other professionals for receiving the most optimal health care possible.

Inefficiencies in treatment can be reduced, crucial data can be provided to help training medical algorithms. It becomes possible for providers to enhance care quality, while individuals may actively participate in their health care as well.

What’s New in Tech-driven Healthcare Today?

Revolutionary technologies such as artificial intelligence, nanotechnology, robotics, and 3D printing are a few of the areas that promise overall improvement in the healthcare provision.

Kaaspro, the leaders in medical informatics services, help the healthcare provider community by creating affordable and efficient cloud-based healthcare technology solutions that cater to the needs of single users to multiple users. Healthcare technology solutions, diligently designed while keeping in mind the future trends and requirements make physicians’ work easier.

Innovative healthcare technology products such as 75Health EMR, EHR, and personal medical records developed by Kaaspro, the renowned medical informatics specialists prove to be user-friendly while being affordable.

We warrant quality and commitment; our products enable providers to access critical medical data in real-time and assist them in making information-based decisions. Any digital device such as PCs, laptops, tablets, and smartphones may be used for accessing vital information. | August 2018

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Rama Dental Clinic & Implant Centre: Rendering Glittering Smile with its Top-notch Offerings

Dr. Amay Tripathi Proprietor/ Dental Surgeon & Cosmetic Dentist

H

ealthcare sector in India is really flourishing as the world class healthcare services are now more accessible to the masses than ever before. The government is also shifting focus and increasing their expenditure on healthcare. Private clinics and physicians are doing their part by catering to majority of the population, including the rural population.

One such private Dental clinic is Rama Dental Clinic & Implant Centre. This modern dental clinic is specialized in advanced diagnostics, and treatment of dental, and oral disorders. It has time and again proven its substantial presence on different platforms, in the field of Dentistry. It offers comprehensive services from all fields of dentistry.

RDC in addition to providing high-end dental equipment also offers services that are provided in a comfortable &

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We consistently deliver world-class dental & cosmetic services, to guide our patients along a path of optimal health and wellness, for life

hygienic environment. At RDC new patients are welcomed with a complimentary oral health consultation.

Situated in the multicultural and heritage capital of Uttar Pradesh,-Lucknow; Rama Dental Clinic offers an overall package of services from Dental tourism to all types of Dental Implants. Some of its key implant services are Immediate Loading, Delayed Loading, Basal Implants & Cortical Implants, etc. RDC functions around the strong motto to guide their patients along a path of optimal health and wellness, for life.

Talented, Experienced & Meticulous Proprietor of RDC RDC has achieved bounty of success and served a plethora of patients under the able hands of Dr. Amay Tripathi, who

August 2018|

The MOST TRUSTWORTHY

HEALTHCARE &

LIFE SCIENCE

SOLUTION PROVIDERS

is an internationally trained dental surgeon, experienced in treating patients from different part of the globe. Having completed his BDS, PG Diploma in Forensic Odontology, and PGC in oral Implantology, Amay is a mentor to many dentists, and regularly helps them in their day-to-day practice. He is also the proud achiever of the FMC (Fellowship of Medical Cosmetology) granted by the Greifswald University Germany, and has a Diploma Advance Masters in Oral Implantology from Titu Maiorescu University Romania Europe.

Being a master clinician, Amay is extensively trained and experienced in Dental Implantology. He has expertise in working with various systems namely IMTEC Dental Implants USA, LEONE implants France, ADIN implant systems, ANTHOGYR systems, etc. Trained in conventional implants as well as bicortical implants, CBCT guided implant surgery, Sinus lift (direct & indirect), implant supported dentures, mini implants and especially immediate functioning implants. He maintains two private practices in Lucknow, and works as consultant implantologist in various dental centers across the state.

Dr. Tripathi is trained in internationally acknowledged ADA (American dental association) certified implant courses like smile designing, and ceramic restoration in implant dentistry; implant aesthetics, soft tissue reshaping, and socket preservation, and peri-implantitis. Apart from Implantology he practices Facial Cosmetology like Lasers, Chemical peels, Botox, and Dermal fillers.

cases. RDC has tailor-made & selected packages to ease out financial considerations of its patients.

Rama Dental Clinic non-judgmentally delivers the highest possible level of care, with empathy and understanding. It is continually in the pursuit of excellence through continuing education, personal, and team growth, and mastering the leading technologies. At RDC patients are treated as individuals, and partners in their wellness. It delivers firstclass & five-star dental care services with utmost respect towards its patient’s time.

Embracing Technology & Innovation The clinic constantly invests in state-of-the-art, and novel technological innovations. It embraces recent technologies & innovations with open arms and never shies away in investing in latest machinery and equipment. In spite of the rising prices of its inventory, and general inflation RDC constantly tries to fight hard to make these treatments financially viable for its patients.

Rama Dental Clinic uses all latest dental, and surgical equipment like LED headpieces, surgical Physiodispenser, dental bleaching units, international brands dental cements, digital RVG x-ray unit, piezoelectric surgical units, VPS impression system, CAD/CAM crowns, CBCT scans of jaw, CT scan based surgical templates, titanium mesh GTR surgery, etc. These help RDC in delivering more accurate, efficient, painless, and economically viable solutions for its patients.

RDC: Consistently Delivering World-Class Services Proprietor’s Take on Industry Key features of RDC that help them keep up with the challenges and stay ahead of its competitors, includes services like tailor made smile makeovers, leading edge technology; with focus on health, and safety, and sterilization. Treatments include dental implants, dentures, bridges, crown, composite filling, Root Canal Treatment (RCT), scaling, cleaning, whitening of teeth-bleaching, repairing broken teeth, smile realigning, impaction, teeth color, filling, cast, partial dentures, dental jewelry, and much more.

RDC believes that, “the healthcare industry is set for great growth both financially and technologically. With the deeper reach, cover of internet, and telecom domains in people’s lives, it is apparent that healthcare sector would cover the last mile even in remote and rural areas.”

“The compounding impact of such widespread technological advents would require all healthcare providers to be willing, and able to upgrade their services and delivery appropriately,” says Dr. Tripathi.

Special emphasis is laid on dental implants at Rama Dental Clinic. They provide all type of dental implants. Treatments range available from immediate loading and basal implants, to providing implants simultaneously with tooth extraction in selected cases. The clinic has provided full mouth implants surgeries, done within a single day in some special

| August 2018

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Revolution in Patient Care

Healthcare IT Innovation & Challenges ‘‘

I

n a few years, the idea of receiving medical treatment exclusively at a doctor’s office or hospital will seem quaint.” - Harvard Business Review India has over a lakh of healthcare providers including multi-speciality hospitals, government hospitals, nursing homes, clinics and primary care centres. There are more than 60% of them that operate without any IT system or have even basic digitalisation in place.

Hospitals today have a critical need to make information accessible, secure, and shared to enable better clinical decision support, identifying disease patterns and other initiatives to improve health outcomes of citizens.

Today, Health Insurance is becoming mainstream, and with the recent launch of the nationwide Ayushman Bharat scheme, it becomes very important for the hospitals to have a system in place to quickly process the claims, speed-up treatment initiation and eliminate fraudulent claims.

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There has been significant advance in technologies coupled with a convergence of industries ranging from healthcare, pharmaceutical, medical devices, telecommunication to insurance. This convergence is going to be continuous and additional industries ranging from wellness providers to Nano technology innovators are now impacting how healthcare services are being delivered.

This landscape has opened up a whole new Blue Ocean for creating healthcare business applications.

safe environment as the data access is regulated and closely guarded. A PHR developed using blockchain can solve issues pertaining to storage of electronic medical records. A PHR can potentially become a game changer and over a period of time replace EMRs & EHRs.

The opportunities to create a significant impact are further enhanced by the advent and adoption of cutting edge technologies including: Ÿ Blockchain Ÿ Artificial Intelligence Ÿ Mobile Health Ÿ Telemedicine

Artificial Intelligence AI finds significant applications in Radiology, Telehealth and other clinical practices. AI plays a key role in clinical decision support system, system-aided diagnosis creation of treatment protocols.

Blockchain Blockchain is gaining practical applications in various healthcare IT solutions. Blockchain works on the basis of distributed database or ledger network. This creates an extremely

Blockchain based PHR allows individuals to have the rightful ownership of their own medical records, eliminating the custodian based models currently being followed.

Today Physicians can dictate directly in to the system and the system converts it to text and AI layers fill in the correct and relevant fields of the EMR. Usually, a physician takes about 15-20 minutes to complete typing one EMR. Those who are actively using August 2018|

speech recognition to fill EMR save time up to 70-80%.

The insurance industry needs to have AI enabled pre-authorization & claims processing, fraud detection and prevention functions. The benefits from these will include: Ÿ Pre-Authorization – faster access to treatment Ÿ Claims – Improving human efficiencies leading to lowered cost of operations Ÿ Fraud detection and prevention – Ensuring optimum utilization for health benefits and ultimately decreasing the national financial impact to provide citizens with better healthcare.

Mobile Health Mobile health Applications are becoming patient friendly allowing engagement, patient monitoring and supporting healthcare workflows across the care continuum. Some applications are integrated with EMRs, allowing doctors and healthcare professionals to view patient information on multiple devices when required. It helps in making timely decisions for treatment plans and care.

Telemedicine There are many rural areas and locations in the country that still lack appropriate care facilities. Traveling to a nearest available facility involves spending significant time and money besides loss of livelihood earnings.

Telemedicine can play a vital role in ensuring healthcare consultations are made available on demand where medical care and doctors are not physically present. Telemedicine solutions allow healthcare professionals utilize information and communication technologies to diagnose, and suggest treatment | August 2018

options besides being used from preventative and prophylactic initiatives.

Ashvini Danigond Executive Director & CEO Manorama Infosolutions

About the Author: Ashvini Danigond is a Successful Global Entrepreneur working on Innovations in Healthcare IT. Ashvini heads Manorama Infosolutions as Executive Director & CEO; formulating and executing the company’s overall techno-commercial strategy. She founded the Company in 2002 with an aim to provide unparalleled IT enabled Solutions for Healthcare Industry. She is a dynamic leader with an MBA in Healthcare IT, and Masters in Computer Science & Software. Her initiatives to provide Quality services for Population Health using automation and analytics with innovation in ERP transforms user and customer experiences, opening new business opportunities. Tapping the breakthrough Technology along with software development expertise, she has developed Solutions addressing the Challenges of Healthcare.

Ashvini has assisted some of the largest healthcare Projects across the globe utilizing ERP automation to increase efficiency, reduce costs & improve patient experiences. Providing customized solutions, she has taken a practical hands-on approach to deliver projects with a constant focus on the client’s mission and business objectives. Her company delivers comprehensive portfolio of Healthcare Solutions and services catering to Public, Government & Private sector. With her incredible business acumen and effective collaboration, she has scaled Manorama Infosoutions and reached to International geographies including Asia Pacific, Middle East & Africa.

Addressing funding and implementation challenges faced by Healthcare service providers Many healthcare providers face challenges while obtaining funding for their technology needs. However, it is not just the costs that are deterrents, but the key issues that need to be addressed include: Ÿ Assessment of their technology needs, many hospitals do not fully understand how leading edge technologies can help them from multiple aspects Ÿ Identifying appropriate technology partners, many hospitals choose vendors with limited capabilities thereby hampering addressing of future needs Ÿ Struggle with key issues addressing decisions of build vs buy, insourcing vs outsourcing, licensing options and a whole lot of options that are not clearly understood Ÿ Advocating the need to adapt technology as a core part of healthcare businesses and services Healthcare IT companies should play a key role in addressing the challenges faced by healthcare providers and must: Ÿ Look at taking up a Partner instead a Vendor approach Ÿ Provide innovative financial models Ÿ Pursue outcome-based approaches Ÿ Create options to reduce costs by innovative means including co/ownership of pertinent data Today, we have the opportunity of creating a seamless healthcare ecosystem bolstered and augmented by technology. We can leap frog to the leadership position in the world.

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