The 10 Most Reliable POS Solution Providers, 2021 November2021

Volume-11 | Issue-08 | 2021

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POS Most Reliable

T

H E

Solution Providers, 2021

Transaction Made Easier A Biggest Differentiator of the Digital Transformation

Streamlining Accessibility Managing Businesses Effectively with Evolved POS Software

Editor’s Desk Hang in for a Wonderful Business Experience

T

here is no doubt that technology has made our lives much more accessible; it has entirely shaped how we perform our day-to-day activities. The best technological solutions have always provided the companies with cost-effective, accurate, and faster services, keeping us ahead of the competition. POS (Point of Sale) is a trending innovation that offers additional value to business payments and transactions.

We understand that humans can only store a certain amount of information or perform a limited number of tasks. And that is why we incorporate ourselves with technology and the innovative products it develops to reduce the task at hand to a certain level. POS is just another example of such brilliant technology. POS holds access to complete information and the ability to process safe payments and other business processes.

POS technologies have been helping all of us by becoming the secured payment method globally. This is why companies are getting themselves inclined with the POS industry, as it holds the most effective solutions. People tend to make purchases and often visit their favorite restaurants, retail stores, malls, and much more. That's where POS services come into play and make it straightforward to carry out the process after customers make their purchases.

Having a great POS system in place has become critical for businesses today, as it automatically captures data pertaining to your sales, inventory, customers, and employees. Besides, it also provides better control over your business operations, keeping track of your inventory

so that you know exactly how much quantity of items is stored in your warehouse. It can also analyze your sales report and other data to predict the upcoming requirements of your company.

Additionally, it makes working bills, orders, sales figures, and reports more convenient, saving you time which you can invest in other crucial work. In a nutshell, POS resembles less work for you and a higher profit margin.

We live in exciting times, where POS can help us increase business efficiency and provide us insights to improve productivity. From billing and order processing to sales monitoring, reporting, stock management, cross channel returns, customer relationships, employee management, loyalty programs, and gift cards, POS covers it all.

In this edition, The 10 Most Reliable POS Solution Providers, 2021, we have curated a list of the companies that provide excellent POS services and efficiently assist you in making quick business decisions and increasing sales and profits.

Lastly, don't forget to read the CxO standpoint by the industry experts and the inventive articles written by our in-house editorial team.

Hop in!

Sourabh More sourabh@insightssuccess.com

ARTICLES

C O N T 20 34 10

Transaction Made Easier A Biggest Differentiator of the Digital Transformation

Streamlining Accessibility Managing Businesses Effectively with Evolved POS Software

Intuition Systems Digitally Empowering All Merchants to Build and Run a Successful Business

E N T S 16 24 28 36

Salonist A Game-changer Salon & Spa Management Software

Scantranx Technologies Seamlessly Enhancing Customer Experience

Supportpay Making Modern Family Life Easier

by Helping Parents to Manage Child Support

Toshiba Global Commerce Solutions Advancing the Future of Retail

Editor-in-Chief Hitesh Dhamani Managing Editor Anish Miller

Executive Editor Sourabh More

Assistant Editors Jenny Fernandes

Visualizer

Art & Design Director

Associate Designer

Co-designer

David King

Priyanka Rajage

Kartik Balapurkar

Shubham Dali

Senior Sales Manager

Business Development Manager

Kshitij S

Peter Collins

Marketing Manager

Sales Executives

John Matthew

David, Martin, Mayur

Technical Head

Business Development Executives

Jacob Smile

Steve, Joe, Sagar

Technical Specialist Aditya

Digital Marketing Manager Marry D'Souza

SME-SMO Executive Amol Wadekar

Research Analyst Frank Adams

Database Management Stella Andrew

Circulation Manager Robert Brown

Technology Consultant David Stokes

sales@insightssuccess.com November, 2021

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Company Name

Featured Person

Brief

Above & Beyond getbeyond.com

Robert Carr CEO

Beyond strives to help owners of small and mid-size businesses save time and reduce costs by simplifying their complex back office operations.

CBZ Holdings cbz.co.zw

Dr Blessing Mudavanhu CEO

CBZ Holdings is a financial services conglomerate in Zimbabwe.

Computer Perfect computerperfect.com

Thomas Greco Founder

Computer Perfect is a time-tested company of robust financial standing.

ETP Group Pte Ltd etpgroup.com

Naresh Ahuja Chairman & CEO

ETP is an Omni-channel Retail Software company.

Intuition Systems intuitionsoftwares.com

Anand Asaithambi Founder & CEO

Intuition Systems is India's leading all-in-one POS and business management company.

SupportPay supportpay.com

Sheri Atwood Founder and CEO

SupportPay assists single, divorced, separated or remarried parents in managing their child support payments and shared expenses.

Scantranx Technologies scantranx.com

Adetunji Adelakun Co-founder and CEO

Scantranx is a Cloud Based Omnichannel Retail solution company.

Salonist salonist.io

Neeraj Gupta CEO

Salonist is the leading salon appointment scheduling & booking software that offers a diverse range of functions for businesses of all sizes.

Star Micronics starmicronics.com

Mamoru Sato President, CEO & Representative Director

Star Micronics has created high value-added products based on its precision processing and assembly technologies.

Toshiba Global Commerce Solutions toshiba.com

Rance Poehler President and CEO

Toshiba Global Commerce Solutions is a global market share leader in retail store technology.

Digitally Empowering All Merchants to Build and Run a Successful Business

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The 10 Most Reliable POS Solu on Providers, 2021

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he cloud-based point-of-sale (PoS) systems can integrate with mobile devices and help business owners and retailers to manage and automate their businesses effectively. Evolved POS functionalities in cloud-based software help restaurants and retail owners easily manage their billing and transactions by providing a user-friendly experience. Intuition Systems empowers entrepreneurs to run a successful business with a powerful all-in-one platform for POS, business management, and automation software services. Intuition Systems is a cloudbased point of sale and 'ERP lite' software (SAAS) company that has built an all-in-one billing, payments, business management, and business automation platform for restaurants and retail stores.

In 2012, Intuition Systems' Co-Founder and CEO Anand Asaithambi and Co-Founder Dr. Arun Asaithambi tried to set up a POS system for their restaurants in Bengaluru, Dosai Asai Foods. They could only find very expensive, outdated, difficult to use, humongous legacy systems that were hard to use. This prompted them to put together their own mobile POS system. After exiting their restaurant business, Intuition Systems was formed to develop further, build and commercialize this android-based mPOS billing, payments, and business management system called IVEPOS ( Intuition Version of Point of Sales). IVEPOS is India's first Android POS platform. Mr. Anand led Intuition systems from a start-up to a fast-growing POS and ERP lite software (SAAS) company.

Addressing the Unmet Need of Business Management India's traditional POS industry comprises legacy systems

consisting of four major modules to run a restaurant or retail store: I) a point-of-sale billing computer, 2) a payment module to accept cards or cash, 3) printer, 4) a back-office business management software. These traditional Windowsbased legacy POS systems are currently being replaced by mobile and powerful android-based all-in-one mPOS systems integrating all the four major modules.

Although an emerging high-growth industry, there is a huge need for robust software to power these new android mPOS devices at an affordable cost. Intuition Systems' product IVEPOS software addresses this unmet need. IVEPOS is an easy-to-use, powerful all-in-one Android-based POS and "ERP Lite" platform with more than 100+ features, including billing, payments, and business management for restaurants and retail stores. IVEPOS Point of Sale Software is precisely crafted for all Businesses. It works for businesses from retail to quick-serve to restaurants and bars.

Intuition Systems has a disruptive, hi-tech, cloud-enabled POS and "ERP lite" platform with more than 100+ features.

It can be seamlessly integrated into a small 5.5" mobile android POS or larger devices that can transform the POS hardware into a powerful all-in-one device and aggregator.

This can digitally empower all merchants, including the micro-merchants, to build and run a successful business, perform complex ops, boost revenues, communicate with vendors and customers. It provides banking functionalities anywhere anytime at an affordable cost vs expensive management, and ERP software (SAP)is available in the market. Previously, this was just not possible in India and

“Intuition Systems is leading all-in-one POS and business management company. The intuitive AI and cloud-enabled POS product provide and facilitate payments, billing solutions, ERP, CRM, and business management solutions to restaurants and retail.”

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November 2021 | 11

was not available for smaller merchants until now.

Integrating POS Functionalities with Comprehensive Business Management Platform Previously, the Indian POS industry was comprised of legacy systems or manual billing machines. India POS players-built windows and web-based software for legacy systems. These systems were expensive, difficult to use, prone to system crashes, and had data loss and security issues. Some of the primary windows and Web-App-based POS companies include Go Frugal, POSIST etc. There was no all-in-one POS that could do more than billing and payments without a need to buy additional resources, including accounting, ERP, CRM, and management resources.

Intuition Systems was one of the earliest Android-based mobile POS software companies that integrated basic POS functionalities with a more comprehensive, easy-to-use ERP lite features for business management and automation at a very affordable cost.

IVEPOS differentiator versus the competition is an easy-touse, Intuitive POS system that requires very less training time for employees. Intuition Systems specializes in IVEPOS exclusive features include android-based advanced ingredient management, multi-store, and multi-device management, Counter wise KOT, merge, split tables, and many more.

Providing Smooth Delivery and Transaction Options The outbreak of COVID-19 and lockdown deeply impacted the retail and restaurant sectors, especially owners, employees, delivery staff, farmers, operators, and just about everyone in the retail and food business. Due to this pandemic situation, retailers need a robust solution like IVEPOS point of sale software for improving businesses.

Intuition Systems help business owners manage transactions, measure inventory, engage customers, and manage employees with an easy-to-track option for order and accept payments. With accelerating digital technology these days, customers can order and pick up orders at the fingertip of mobile. So, business owners should invest in the upcoming technology to offer smooth delivery and transaction options.

Helping Business Owner Engage with Customers and Increase Revenue As a cloud-based system built for restaurants and retail, IVEPOS offers functionality like mobile POS systems, inventory management, sales analytics, CRM, and customer

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loyalty on an easy-to-use interface. They can use the IVEPOS point of sale system instead of a cash register and track sales and inventory in real-time, manage employees and stores, engage with customers and increase your revenue.

Expanding Licensing and Distribution Partnerships Intuition Systems' immediate goal is to expand its licensing and distribution partnerships in India and Asia-Pacific, increase its play store downloads, and deploy its ecommerce tools.

Intuition Systems' long-term goals are to sell about 2.5 Million licenses in the next four years and emerge as a leading one-stop cloud-based restaurant and retail store management software and automation software. www.insightssuccess.com

Improving User Experience with User-friendly Software Interface "I can say that this is a quality product with room for improvement, and the team is prepared to adapt and improve. GREAT TEAM. I live in New Zealand, and when I purchased a license for my son's cafe, I needed a few features that would improve the user experience. They were quick to arrange a phone call and took on board the requests. This shows their willingness to engage with endusers to deliver a product that is fit for use. I wish them the very best. IVEPOS is definitely value for money.” —⁠— Hungry Brothers "We have been using this POS for the last four years. Very user-friendly and helps us to retrieve data at the end of the

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day. They have also updated the version, which is even better. And most importantly, their backup team is very responsive if you need any help.” —⁠— Chakum Chukum "The Intuition Systems team responds very well, and the software is easy to understand. Its handling is smooth, and icons are well designed and user-friendly." —⁠— Neighbour's Café "The software is simple and has a user-friendly interface.

Fantastic." —⁠— Tibetan Kitchen "Thanks to Intuition Systems for providing such a friend user app ..." —⁠— IVR fresh foods

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SALONIST A Game-changer Salon & Spa Management Software

Covering All Aspects of Business Salonist is a cloud-based Salon Management Software intended to help Salon owners manage and streamline their daily activities. It aims to grow the beauty and wellness industry worldwide. From online booking, inventory management, customer payment, Point of Sale, Staff payroll to report and analytics, multi-location management, Salonist covers all. desire to look young, beautiful, and healthy is natural in everyone. Businesses in the beauty and wellness industry are serving this need well.

However, sometimes managing the daily activities such as appointments, inventory, etc., becomes unorganized and cluttered for these business owners. As a result, their business gets affected.

Compared to other SaaS-based software, this solution has a user-friendly interface that is easily manageable and has a powerful suite of tools. With the best salon software for massage studios and spas, thousands of businesses in the beauty industry worldwide can grow their business, save time, and reach millions of customers. Its powerful suite of tools will help salon owners manage payrolling, billing, engaging their clients, and carrying out powerful marketing strategies.

Salonist offers a way out. Salonist is the leading salon appointment scheduling and booking software that offers a diverse range of features for businesses of all sizes.

Appointment Management

Salon owners can make their businesses and improve their brand value by using Salonist software. This implies, they can boost revenue, save time, enhance brand visibility, and make smart decisions.

This feature allows Salon customers to check the available staff from the calendar screen at a suitable time. However, the Salon customer can block the time of being served that could not be booked by any other. The drag and drop option is here to allow Salon customers to reschedule or change the appointment timing or duration.

A

We at Insights Success caught up with Neeraj Gupta, the CEO of Salonist, to learn more about the company and how it is offering a seamless way to businesses in the beauty industry in managing their inventory and appointments without stress.

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Reward/ Loyalty Point The Salon Software browse the database to find out the loyal customers for Salon owners to whom they can offer www.insightssuccess.com

The 10 Most Reliable POS Solution Providers, 2021

Neeraj Gupta CEO Salonist

“Explore the features of this most loved tool and get ready to make your business better.” www.insightssuccess.com

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Providing Maximum Online Solutions Regarding the pandemic's impact, Neeraj mentions that the software sector has not suffered much and does not experience much decline in growth rate. The reason behind this is only the use of Management Software. The features like, online booking, online payment gateways, reminder and notification systems, etc. has reduced the contact between the customer and the business owner.

According to him, COVID-19 has given Salonist the opportunity to grow the software market; managing everything online is the reason behind.

discounts or reward points. Those customers who avail the services in a group are also liable to get the same.

Marketing Automation Salonist has an in-built dashboard using which the Salon owners can add the marketing automation options for the growth of their Salon. Some of them are: Ÿ Daily Deals for posting coupons and converting leads into customers and further into sales Ÿ Email and text marketing for sending notifications on pending payments, upcoming appointments, and wishing on anniversaries and birthdays, etc.

Inventory Management This feature is used to track the stock of Salon and to get insights of the same. Using the Purchase Order (PO) option, the products can be re-ordered

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automatically to ensure enough inventory in the Salon warehouse.

In addition to the above-mentioned features, Salonist encompasses other compelling features, such as: Ÿ Point of Sale Ÿ Customer and Staff management Ÿ Reports and AnalyticsMultilocation Management Ÿ Customize Mobile Application Ÿ Online Forms, etc.

Providing Customer-centric Approach Salonist prides in offering multilocation management and 24X7 customer support. Providing the customer-centric approach and on-time service is its USP. For Salonist, fulfilling customer requirements or following a customer-oriented approach is a priority. The company believes that customers are solely responsible for the higher revenue of its business.

Salonist software helps Salon owners to keep an eye on their Salon business from their homes. For the future, Salonist is planning to add Gift cards, more reliable payment gateways, online stores to sell the Salon products, etc.

Reducing Burden of Salon Owners Proudly, Salonist has given its 100% in contributing to the beauty industry. The impeccable features of Salonist Software have taken out the burden from the shoulders of Salon owners; henceforth, they can work on improving the growth rate of their business. Till now, Salonist has been serving 10,000+ customers worldwide and helping them in increasing their revenue.

Salonist desire to help Salon owners to the maximum. As of now, it is serving 10k+ customers, and its aim is to reach more customers across the globe. In the future, it will add more features considering customers' pain points.

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Transaction Made Easier

A Biggest Differ

Digital Tran Y

ou might be aware of this quote - Modern problems need modern solutions, so what modern problems and their solutions are we talking about?

Today’s biggest modern problem is undoubtedly the time.

Thankfully, there occur marvels of technologies that help businesses automate multiple tasks so that they can invest their time in work that can enhance their productivity. One such invention is the POS system, which has become a robust solution for businesses after going through many technological advancements.

POS solutions are reliable as they can effectively track your inventory, customers, and employees. It can track what and how many items have been sold. Additionally, it can also notify you ahead of time what to restock. The best part is that you can even turn your own devices into a POS system.

Point of Sale (POS) system has made our life easier by providing a faster checkout process than cash registers, especially if you’re using a barcode scanner.

Undeniably, many things have changed over the years, including the way we make payments. We have finally found the answer that we all needed for payments in this fast-paced, changing world.

Humans have always wished to stay on top, compete, and go beyond possibilities, and POS is just another example of it. From here, it seems like we know everything about POS solutions, but what we don’t know is that it is the secured form of payment in the electronic payment systems. It creates a safe environment for customers to make purchases and simple transactions. It has also become a big part of the retail industry. With its capability, today, it is used in entertainment, hospitality, healthcare, retail, surrounding the business world.

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The introduction of a cloud-based Point of Sale (POS) system has made delivering efficiency and productivity more convenient. Another exciting feature it offers is the self-checkout function, through a QR code right from the mobile camera. For example, shop owners can take preorders with payment in advance from the customer’s smartphone.

If we have a look at some facts and figures, studies suggest that the transaction value of mobile POS payments is projected to reach $2.4 billion in 2021. Its value is expected to grow at an annual rate of 16.91% from 2021 to 2025.

As the use of mobile devices, tablets, and smartphones, among people is growing, it will drive the growth of the retail POS terminals market.

Software and hardware being the two major components of retail POS terminals, the software-based retail POS industry will account for 30% of global market revenue by 2024.

Moreoverm, digital/mobile wallet payment is now the favored POS payment method for consumers. A rise in adoption rates has been reported for this payment method.

Bringing all the things together, the POS system offers many opportunities while creating new ways to serve customers and make our lives easier. With increasing technology and innovation, POS solution providers are set to offer a smoother payment experience for us in the future.

So, upgrade your solutions with POS systems and you will surely be amazed to see how you have grown with POS at your side.

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rentiator of the

nsformation

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Adetunji Adelakun

Co-founder and CEO Scantranx Technologies

W

solutions for Small and Medium-sized Businesses (SMB) for rapid business growth.

ith the implementation of newer technologies in the retail and wholesale business, the industry has seen a straightforward methodology.

However, integrating innovative technologies comes with its own sets of challenges for its user. To simplify these challenges, Scantranx Technologies has developed a platform that offers simplified inventory management, reports, and analytics, with API integration.

In our endeavor to find “The 10 Most Reliable POS Solution Providers 2021,” we came across Scantranx Technologies. We talked with Adetunji to gain insights into the company’s simplified approach that makes them best-inclass.

Adetunji Adelakun, the Co-founder and CEO of Scantranx, is a seasoned Software Engineer with vast experience in world-class IT firms in Canada, Europe, and Africa. He is highly passionate about providing innovative

The Synoptic View Founded with a vision of increasing and improving productivity in the retail sector with advanced and unique technologies, Scantranx focuses on Mobile Innovations and

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The 10 Most Reliable POS Solution Providers, 2021

Seamlessly Enhancing Customer Experience customized software applications for the retail industry.

Scantranx prides itself in bringing innovative solutions for better and more effective business processes across domains. The company’s mission is to create a highly costeffective, reliable, and flexible solution to support retail businesses that meet global standards.

The primary objective of Scantranx is to improve the functionalities of the POS system through product upgrades and continuous integration with powerful tools required to drive retail business growth.

A Straightforward Methodology Apart from offering a platform to adopt omnichannel retail in a simple and effective model, Scantranx helps businesses reduce operational costs and improve customer experience.

It provides the retailer a platform with integrated components such as a powerful Smart Inventory management system, Retail Point of Sales (POS) Software, eCommerce, Customer Loyalty. Along with a built-in API for third-party integration and a powerful analytics dashboard for retailers to make informed business decisions in real-time.

modern solution at an affordable price, a great customer support system, stress-free project implementation, and finally, working with an award-winning company that provides an effective solution for the retail sector.

The Fundamental Values Staying on the top requires a committed and dedicated, and innovative approach; following this approach, Adetunji says, “Innovation is at the core of what we do at Scantranx.”

The core values at Scantranx are Integrity, Innovative, Fun, and Teamwork. The company values integrity and innovation, engaging in lots of R&D projects to break new ground in the retail and payment industry.

The Impact of the Pandemic Expressing his thoughts, Adetunji states that there is no doubt that the retail sector was greatly affected by the pandemic; most retailers were forced to shut their doors to customers during the lockdown. However, he saw a lot of transformation in the industry due to the pandemic, which is a great opportunity for the retail technology providers.

Available on major operating platforms like Android and Windows, Scantranx POS can be used by any retailer irrespective of the size of the business. Its product can integrate seamlessly with existing hardware and can also be customized based on request. It is use to effectively keeps track of retail product catalogs, multiple inventories, and customer data; the Scantranx solution integrates every aspect of a retail business in a single, easy-to-use package.

A Customers Choice Scantranx has become a preferred choice amongst its competitors because of several factors in its relentless pursuit of being the best of the best. It offers a good and www.insightssuccess.com

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“

One PLATFORM, Many POSSIBILITIES.

“

Adetunji expects to see more growth amongst innovative retail tech companies in the future as the pandemic greatly accelerated adoption of eCommerce and digital transformation.

More retailers have begun to re-open businesses, and Adetunji foresees more opportunities in Omnichannel solutions, Digital and Personalized solutions, eCommerce, Customer Loyalty, and Contactless payment solutions.

and technological capacity. A few of its strategies include leveraging modern technologies such as Artificial Intelligence, providing valuable offerings at an affordable cost, and establishing valuable partnerships in the industry.

Helping Hand to the Community Scantranx has contributed excellently to the community; it has several yearly Corporate Social Responsibilities (CSR).

Some of them sponsor local events for kids, sporting activities and support local small businesses through consultation at discounted rates.

Moving Forward Talking about the future, Adetunji says, “I aspire to see Scantranx grow as a global company with at least a presence in every continent. In the next five years, I plan to extend our services through strategic partnerships with retailers, technology vendors, and Value-Added Resellers (VAR) across the globe.”

The Post-Pandemic Approach Overcoming the difficulties of the pandemic, the future of Fintech post-COVID-19 is very promising. Presently, Adetunji is seeing a lot of great Fintech startups springing up across the globe since the beginning of the pandemic and mentions that the industry will be more competitive.

As one of the leading retail technology providers, Scantranx is well-positioned to maintain its leadership position. It differentiated itself from competitors based on innovative

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Sheri Atwood

Founder and CEO

SupportPay

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The 10 Most Reliable POS Solu on Providers, 2021

Making Modern Family Life Easier by Helping Parents to Manage Child Support

M

odern family life is hard enough. Especially divorced families have to face several challenges, child support being one of them.

However, there are solutions on the market that focus on other aspects of divorce - such as communication, visitation, and custody issues - but the financial aspect has been largely unaddressed till now. Since child support is not just a single monthly payment but also a broad collection of shared expenses, parents must continually manage, communicate and negotiate over child-related expenses.

The entire process is complex, time-consuming, and very stressful. SupportPay seeks to eliminate child support conflict and enable collaboration with an easy-to-use online application, providing both parents transparency while saving time and money.

SupportPay, launched in 2013, is the first-ever automated child support payment platform, poised to transform the complex, time-consuming and stressful process that impacts nearly 300 million parents, exchanging more than $900 billion in child support and child expenses worldwide.

SupportPay’s Founder and CEO, Sheri Atwood, came up with the idea for SupportPay because she believed that there had to be a better way to provide support to the children.

members. Its ultimate mission is to get children the financial support they deserve from both parents.

There is no other solution that handles child support payments along with all of the other expenses associated with raising a child, such as childcare, education, extracurricular activities, doctors' visits, etc. Some state governments offer an online tool to pay child support onlythe once-a-month required payment. These are typically very antiquated if they exist at all and again don't cover the myriad of other shared expenses that parents living apart need to coordinate each month. SupportPay seeks to use technology to automate anything that is done manually while hiring a team of people that are passionate about its mission and strive every day to meet its customer needs in the most resourceful way possible.

Making Whole Process of Payments Transparent As the only payment platform that manages child support, shares child expenses directly between parents, and manages spousal support, SupportPay allows parents to track costs, send payments to each other, and avoid disputes by making the whole process transparent. Its online platform provides a shared log of receipts too, which helps ensure that money is going where it’s supposed to go from the very first transaction.

Changing the Way Families Manage Money With SupportPay, today’s modern families can spend less time managing and arguing about child support, expenses, and alimony and more time focused on raising happy, healthy children. SupportPay wants to make family life easier by changing the way families manage money across households – from a conflict-ridden, time-consuming and stressful event to a collaborative process between family

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Everything is stored in one place via the web platform or mobile app so parents can easily access anything they may need. Parents have a complete history of all child support payments made or received. Because SupportPay does all of the notifications and reminders, parents can worry less about uncomfortable financial conversations. The other great factor of this platform is the privacy and security of the app. Parents never have

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SupportPay seeks to make it easier for parents to manage child support payments between parents.

to feel the stress of data being leaked or someone sharing their information.

Another factor that sets apart and makes SupportPay the preferred choice is the fact that many of its own employees have been in these parents’ shoes- either having divorced parents or as divorcees themselves. The ability to directly relate, empathize, and understand its customers on a deeper level truly sets SupportPay apart.

Saving Time, Money and Resources with Digital Platform Sheri expresses that as soon as Covid-19 hit, daily registrations tripled! She anticipates that the market will continue to show this trend long after the pandemic passes.

People are realizing the ease that comes with technology due to the effects the pandemic has had, and with a platform like SupportPay, parents are realizing that they don’t always have to show up in court for various payment issues.

Furthermore, this company benefits family lawyers. When they have their clients’ documentation organized and easily accessible through a digital platform like SupportPay, their court time, money, and other resources are saved. All of which have become increasingly important during covid19.

Making Child Support a Seamless Experience A majority of SupportPay’s employees have/are single parents or have directly experienced the impact of divorce

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somehow in their lives. Having this unique insider perspective pushes SupportPay all that extra mile to make parents' and children's lives easier with Supportpay, starting with ensuring all children get the financial support they deserve. SupportPay works hard to achieve its mission and vision because so many of them have been on the other end, in a world without Supportpay struggling to make child support a seamless experience.

SupportPay's contact-free system provides a reliable platform to receive support without worry, whether parents are paying support directly between each other or through state agencies.

Sharing Wisdom with Others and Expanding Use of Technology Sheri hopes to be an inspiration to other women and young girls out there with dreams that seem far out of reach because, despite all she has been through, she was still able to persevere. Sheri has learned so much over the past several years about what it means to be a female founder,

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and she hopes to be able to share that wisdom, so others don’t repeat the mistakes that she made early on in her career.

In the future, Sheri would love to create or be part of an investment firm that is focused and dedicated to funding female entrepreneurs. After all, female entrepreneurs still only continue to receive 2.2 percent of venture capital and make up less than five percent of Fortune 500 CEOs. Supporting women in business is a cause that Sheri will always hold very close to her heart.

A Concluding Statement “With technology constantly evolving, it’s extremely important for the organization to be nimble with our tech and customer support. In the near future, my company and I are looking to expand to use the same technology to help siblings and other family members who are providing financial support for their aging parents. Together, SupportPay will be the de facto standard for families managing finances across households,” concludes Sheri.

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Managing BUSINESSES Effectively with EVOLVED

POS SOFTWARE T

he best Point-of-Sale (POS) systems do more than just processing sales and accepting payments. They make it easier and smoother for different business owners to build and run their entire business by providing a platform to connect with customers and manage employees.

They create a cloud-based platform that can have integrated POS functionalities for streamlining and automating business processes and managing businesses most effectively. The best PoS solution providers deliver reliable and most user-friendly services.

Evolved POS Software services give business owners maximum flexibility and compatibility. It supports advanced ordering options for users, and checkout technology is another important attribute of evolved POS systems.

Because of the Covid-19 pandemic, demand for contactless payments is constantly increasing. Customers are looking for ways to pay for food and merchants safely and securely with contactless payments, and many POS systems have been evolved to support and meet this need of customers.

Self-serve ordering is also one of the growing trends due to the pandemic. Many Point-of-Sale systems have built-in software to turn mobile phones into portable ordering stations. This facilitates consumers to order food and beverages, make online transactions, and minimize threats due to the pandemic.

POS solutions providers can provide disruptive, hi-tech, and cloud-based POS platforms with more evolved features.

These features can be easily integrated into mobile android POS, providing a one-stop solution to manage businesses most smoothly. This can empower all small and medium business owners to build and successfully run a business, perform complex operations, increase revenues, and communicate with traders and consumers at an affordable cost. The most comprehensive and easy-to-use features of

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POS systems help business owners manage and automate businesses at an affordable cost. Companies can be improved significantly with POS systems.

Point-of-Sale software tools help business owners and retailers manage restaurant and retail businesses most comprehensively. Diverse POS software features for business management like accepting payments, inventory management, employee management, vendor management, customer management, tracking orders, and 1-click billing can be effectively managed with evolved POS systems.

Restaurants and retail customers like the features provided by evolved POS software. Such platforms provide a userfriendly interface, flexibility, evolved features, affordability, and overall clever business management.

The most responsive, easy-to-understand POS software, smooth handling, and user-friendly interface become clients' most obvious choice.

Moreover, Artificial Intelligence and cloud-based POS products facilitate payments, billing solutions, online transactions, inventory management, managing employees, engaging customers, tracking sales and inventory in realtime, and increasing the businesses' revenue sustainably. It can streamline businesses most effectively and can increase the profitability of the businesses for the long term.

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Streamlining Accessibility

Intuitive and Simple POS platforms offer customizable tools and different add-ons for meeting the needs of businesses and helping business owners reach their goals.

The most evolved POS software platform is a critical pillar in the success of business owners and retailers. Choosing a proper POS software solution is an essential need of businesses to manage their businesses in a more clever and easier way. They should make this choice by taking into consideration the features provided by the POS software and assessing the userfriendliness of such a platform.

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Rance Poehler President & CEO

Toshiba Global Commerce Solu ons

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The 10 Most Reliable POS Solu on Providers, 2021

TOSHIBA GLOBAL COMMERCE SOLUTIONS

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ounded nearly a decade ago, Toshiba Global Commerce Solutions is well poised for what’s next in retail in a post-pandemic world. The company has rapidly evolved from a point of sale (POS) system manufacturer into an end-to-end solutions provider and strategic partner for digital transformation, serving the largest and most successful retailers in the world, including half of the top 25 global retail brands.

Originally known as the IBM Retail Store Solutions division, the company was acquired by Toshiba Tec in 2012. As part of the Toshiba family of companies, it continues to expand its advanced capabilities, helping retailers develop, trial, and deploy new personalized services for consumers, reduce cost from inefficient processes and systems, and scale to meet demand.

Toshiba continues to make focused and significant investments in innovation. One of its most important innovations is ELERA, the modular, cloud-based, unified retail commerce platform that is becoming the foundation for retail digital transformation. It is also developing, smarter, more advanced self-service systems, and expanding its proactive availability services that play a key role in anticipating, diagnosing, and resolving IT issues.

We, at Insights Success, caught up with Rance Poehler, the President & CEO of the company, to know more about the company and how it has become the leading supplier of POS systems.

Below are the highlights of the interview: Please list the popular services that make your company standout from the competition.

commerce platform that will play a key role in helping retailers accelerate their digital transformation and ultimately become more resilient and agile.

Proactive availability services enable us to stay on top—and ahead—of issues by remotely monitoring, diagnosing, and resolving them.

Wall-to-wall service provided by more than 1,000 field technicians that support literally everything that is plugged in within a store, including systems and equipment from other vendors. The rapid proliferation of complex networks of smart devices with IoT capabilities within stores, demand high availability and reliability. With so much complexity, our customers need their services and support to be simpler and prefer to have one proven vendor to rely on and hold accountable.

As a business leader, what is your opinion on the impact of the current pandemic on the Information Technology & Services Industry?

Today, the bar is higher than ever for retail IT providers. As one of our large grocery retail customers put it, “This isn’t business as usual. People are depending on us in ways they never have before. We saved lives during COVID.” We saw first-hand how the pandemic accelerated the shift to digital commerce by at least five years. As the country started to shut down, we ramped up quickly—with more than a thousand field service IT specialists working around the clock to keep stores running during the pandemic. It wasn’t just about keeping our customers up and running, it was also about helping them address the massive spikes in demand for online ordering, curbside pickup, delivery, and other services.

There are three major differentiators in our offerings: ELERA, the modular, cloud-based, microservices unified

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What is your thought on the necessity of a positive work culture? In what ways do you implement it at your organization?

Empowered people are at the heart of a dynamic, positive company culture. Empowerment means that anyone within the company—regardless of their position, education, or skill level—is encouraged to identify opportunities to help the company grow, solve problems, and improve teamwork.

Our approach is to break down silos, encourage collaboration and foster an entrepreneurial mindset. When teams from different areas come together, they learn about each other’s challenges, build empathy, and ultimately come up with ideas they never thought possible. We’ve seen the impact of this across the company, whether it’s creating

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new ways to serve customers, creating training programs for new products, or finding ways to bring in new talent.

What is your opinion on the necessity for businesses to align their offerings with newer technological developments, especially when it comes to Digital Transformation? How do you enable digital transformation and provide end-to-end solutions for retailers?

It’s a tall order for many technology companies—not all have the depth and breadth to take this on.

Digital transformation is the path to becoming more resilient, agile, and ultimately future-proof. The process

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starts with modernizing the commerce foundation, moving away from decades-old, monolithic POS toward a modular approach that enables incremental innovation at a speed the works best for each retailer.

ELERA, the unified commerce platform we introduced earlier this year, is a game-changer. It’s already accelerating transformation. It enables retailers to do things they’ve long wanted to do—speed the development and deployment of customized services, trial new offers and programs, iterate them quickly, then roll them out at scale. They can also merge their physical stores and digital commerce channels to aggregate data from different applications and systems to establish one source of customer data, using advanced technologies like AI to provide insight into customer behavior.

Every state-of-the-art retail solution we’re building will run on ELERA. That includes VR/AR self-service solutions, smart, AI-enabled edge cameras, and computer vision to better address loss prevention and speed up self-checkout.

The advantage of being ELERA-powered means that the data collected by these systems can be shared with other applications and services across the entire physical and digital store environment. It’s the path to a more compelling and cohesive customer experience and to more efficiency and reduced operating costs.

In what ways is Toshiba Global Commerce Solutions contributing to the community?

When I came on board in November of last year, one of the things I was most excited about was increasing investment in community initiatives. An example of that is an internship program we’re piloting that creates economic opportunity through partnership with community college and vocational programs. It includes in-depth training and pays for the final year of tuition. Rising student debt is a huge issue. We can play an important role in helping alleviate that burden as well as offer graduates an exciting career path.

We’re also developing new corporate level programs that support our nation’s veterans and frontline workers, as well as empowering our employee resource groups across the company to support local organizations that are important to their communities.

How do you envision sustaining your company’s competency in a cutthroat and volatile world of business? Where do you see your company in the next five years?

It’s an incredibly exciting time for us! We’re experiencing something that is rare in the life of a technology company.

With the ELERA unified commerce platform and smart end-to-end solutions backed up by wall-to-wall and proactive availability services, we have the right technology, the right solutions, and the right strategy, at the right time for our customers—now and for the future.

It’s the responsibility of retail IT providers and partners to provide end-to-end solutions that enable retailers develop the resilience and agility to adapt to any circumstance. That’s our mission and we’ll be right there with our customers to help them get there.

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