Facility Management Service Providers to Watch in 2019

2019 | VOL 11 | ISSUE 2

10 T H E

MOST RECOMMENDED

COMPANY OF THE MONTH

FACILITY

MANAGEMENT SERVICE PROVIDERS TO WATCH IN 2019

S Bhaskar Managing Director

TIMESOL FACILITY MANAGEMENT Keeping up With Changing Technologies, Timely!

Brijesh Rajput Director

Decoding Facility Management

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n today’s digital era, organizations face various challenges when it comes to rolling out proficient, high-tech infrastructure experience alongside addressing the finance-related operations. This is where the necessity of Smart Building Technologies as well as Facility Management comes into the picture. With technology playing its part, students of today are experiencing the impact of smart classrooms. Facility management is benefiting universities across the country to provide a secured ecosystem and quality education to the pupils, seamlessly.

These technologies are at the forefront in securing an edifice and laying the foundation of an intuitive business model.

Considering this, businesses across the country are embracing these smart facilities to provide their employees with a hasslefree work environment. The Facility Managers (FMs) across different businesses are leveraging facility management backed

by AI, ML, AR/VR, etc. to empower the business world like never before!

The new-age facility management solutions are boosting the industry players to create motivating workspaces for achieving improved employee-company relationship. These tech-enabled facility management ventures are leveraging novel practices to pull in efficiency and productivity, evidently to the real estate world and facilities related to other industry segments. They are unboxing new pathways to expedite business operations, promote clean & smart workplaces, extend equipment life, and even deliver comprehensive solutions for the betterment of the society. Besides, the FM professionals are treading an extra mile by effectively utilizing data, implementing software-specific facility tools and automated systems thereby, assisting the Facility Management Solution Providers segment to conquer new heights.

Recognizing such professionals that are revolutionizing the facility management space and keeping innovation on their radar by staying up-to-speed with the developments, we have come up with this special edition of “The 10 Most Recommended Facility Management Service Providers to Watch in 2019”. This issue has featured a handful of companies offering a diverse and engaging mix of creativity and distinctiveness. It will help you to walk through a list of professionals embracing multi-disciplinary approach and covering a range of relevant issues in its sector.

On the Cover of the issue is Timesol Facility Management Pvt. Ltd. – a comprehensive service partner for its corporate and individual customers as a whole. The company is outshining its competitors with its innovative solutions and redefining the Facility Management Service Providers segment.

Apart from such an insightful cover story, we have also enlisted, Ardent Facilities Pvt. Ltd. that aims to provide trusted, quality, and reliable services to its clients; Forbes Facility Services Pvt. Ltd. (FFSPL) is one-stop platform for all Integrated Facility Management outsourcing needs; SILA provides Facility Management, Project Management, and Turnkey Interior Contracting services to various sectors within Real Estate; and Uniservice Facility Management Pvt. Ltd. is a premier integrated facility management services company that has been established to bring together multifaceted solutions under one roof.

Alongside companies like V R Facilities, SMS Integrated Facility Services Pvt. Ltd., A2Z Facility Services, Tenon FM, and Clean Care Services have also been featured in the listing of this edition.

While flipping the pages, take a note not to miss out exclusive Interviews with team Enviro India (EI) and team Quess Corp Limited (QCL). This edition also showcases an article North Chennai – Waiting for Growth Boosters by Sanjay Chugh, City Head – Chennai and Senior Vice President at ANAROCK Property Consultants.

Turning some more pages will help you find an article titled as The Now and Next of Facility Management straight From Editor’s Desk. These articles will help you understand the current market scenario of this industry. Looking at the emerging opportunities and the growing possibilities, this issue of ours will introduce you to a whole new world of novelty.

So enjoy the exciting read!

COMPANY OF THE MONTH

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ARDENT FACILITIES Where Customer Satisfaction Matters

CXO STANDPOINT

Cover Story

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LEADER’S VOICE North Chennai Waiting for Growth Boosters

TIMESOL FACILITY MANAGEMENT Keeping up With Changing Technologies, Timely!

ARTICLE

32 FROM EDITOR’S DESK The Now and Next of Facility Management

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INTERVIEW WITH INSIGHTS SUCCESS

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QUESS CORP A Leading Business Services Provider

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FORBES FACILITY SERVICES Creating and Driving Values

UNISERVICE FACILITY MANAGEMENT Bringing FMS Under One Umbrella

30 SILA Delivering Excellence in Real Estate

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ENVIRO INDIA An Integrated Facility Management Service Company

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Editor-in-Chief Pooja M. Bansal Managing Editor Rahul Niraj Contributing Writers Darshan, Sneha, Abhishaj Art & Design Head Amol Kamble Associate Designer Poonam Mahajan Art & Picture Editor Deepanjali Jena Co-designer Asha Bange Business Development Manager Megha Mishra Business Development Lead Ashwini Pahurkar Business Development Executive Snehalata Lad Technical Head Pratiksha Patil Technical Specialist Amar Sawant Digital Marketing Manager Prashant Chevale SME-SMO Executives Uma, Ketki Circulation Manager Tanaji sales@insightssuccess.com

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S Bhaskar Managing Director

COVER ST STORY ORY

TIMESOL FACILITY MANAGEMENT GEMENT Keeping up With Changing Technologies, Timely!

give top priority “ We to our clients’ needs

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adhering to ethical and professional standards

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echnology nowadays plays a greater part in the lives of every individual and this has been rising from the last two decades. Occasionally, there is an innovation that happens in every industry which is either through, ‘introduction of new technology, a solution to an old problem or due to birth of an innovative big idea’.

Timesol Facility Management Pvt. Ltd. is spearheading through technological advancements with ease of access to all its customers and clientele. The company offers an integrated premium service with multiple touchpoints through its call-center and the website. Also, it has a customer/client specific CRM that takes care of their every need. From one’s household work to any personal and official travel requirements, to cash management needs for the organization – all of the requirements can be fulfilled with the comfort of a single space. Technological advancements in the market are also incorporated in the way that, Timesol operates with a key position in the market which helps in having a stronghold on it. Facility Management has an ocean of opportunities. The market changes with time and what was new yesterday is outdated today. “To move with the tide of change we at Timesol diversify the aspects of business,” says Timesol’s team. From a base of just being a concierge service provider, the company has expanded to be an ‘Integrated Corporate Service’ enabler. Its dimensions of business have grown from concierge to travel services, to complete facility management to corporate support services, and human resource support service. Every need for corporate clients/individual patrons is taken up with the utmost care.

Timesol operates as a single unit by building a diverse team. “We are able to deliver on the unique and challenging requests from our clients,” tells the team.

The staff brings to the table the culture and attributes from the heart of their region. With the personnel from Pan India speaking different languages, the firm has managed to have a hold on the Indian market effectively.

Every experience and culture brought to Timesol helps in providing service beyond expectations.

Chasing Excellence “Team Timesol is always in the pursuit of a life welllived,” shares S Bhaskar – Managing Director,

Timesol. He comes from a humble background and has a Postgraduate degree. Bhaskar began his career with TVS in 1984 and then moved to Titan Industries Ltd. for handling facilities in the year 1986. Later, from Titan, he joined with BPL as head of facilities in 1998. After working in the corporate admin and facility fields for more than 17 years, he analyzed that ‘TIME’ is one of the key factors for achieving a happy work and personal environment. With this thought, TIMESOL was incorporated to provide a perfect balance between work

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We at Timesol, understand the basics that change is inevitable, and our team ensures that the services are dynamic to the market requirement

and personal life to its clients. He has worked hard to shape the company since its inception, through thick and thin Bhaskar has stood by his decision and had harnessed the strength to keep the organization on the go to reach what TIMESOL as a company is today. He was determined that the company can achieve greatness and now, it has become one of the key market players in the service industry. When it comes to the clients, he maintains the utmost transparency and claims that it is the secret behind the success of Timesol.

In Pursuit of Greatness

Debasish Mukarjee General Manager - West

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We thrive in a diverse and adventurous environment and we have the creativity, curiosity, and drive that is needed to discover what we can achieve

Timesol has been an organization that has adaptability built-in as its core value. The company believes that quality and timely services are the key factors that ensure the success of any business. “Our Research and Development team is always on the go to understand the change in market conditions and we at Timesol are equipped to handle the shift in the market,” expresses Bhaskar. “We believe that diversification is one of the crucial elements that enable the organization to compete in the market,” further adds Timesol’s team. The team understands the dynamics of the market and provides tailor-made services to the clients to be it a corporate or individual patron. It ensures that whichever services provided are quantifiable and quality services. The success of the business is quantified by two major factors the trustworthiness the clients have on the services and the loyalty of its employees.

It is an organization that values its employees, and they are treated as an extended family. Any organization thrives on the engagement of its employees. “We have an open-door policy where every employee, be it a janitor or the senior management personnel, every individual working for Timesol is given equal preference. I believe that gives our employees a personal connection towards the company,” claims Bhaskar. When it comes to the clientele/customers, the firm ensures that the utmost transparency is maintained. Within a specified turn around time, the Timesol team creates a personal and professional bond with the clients as the services are designed to suit the corporate and the individual needs as a whole.

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Timesol stands out in the market as an integrated corporate service provider

Sunita Bhaskar , Director

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Delivering Distinction for 17 years Timesol is one among the best intermediary service providers, in its seventeen years of operation, it continues to develop and discover best practices & methodologies to cater to its esteemed clients. The firm creates a specialized array of services to balance its client’s work, personal and official life that increases efficiency in business administration. Some of the exceptional services provided by Timesol are mentioned below: 1.

2.

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CONCIERGE SERVICE CORPORATE SUPPORT SERVICES FACILITY MANAGEMENT HUMAN RESOURCE SERVICE LINE

The organization has diversified to suit the conditions of the changes in the market. From a traditional concierge help desk, it has moved on to become a front runner in providing an Integrated service of Concierge and front office management. Also, it is emerging as a key player in the facility management front.“We provide one of a

kind services to our corporate clients and their employees. Being an Integrated service provider, we take pride in catering to the industries across the market from the startups, the SME, to the MNC companies,” describes Bhaskar.“We provide a custom-made solution to all the needs of our clients/customers. We value the Customers and ensure we offer the best levels of service excellence,” claims the team of Timesol.

All in all, the facility management market is a place where there is a lot of scope for new players. With the integration of technology, the market is opened for new ventures and new platforms for business. The last decade was the golden age of technology and there were many advancements in all aspects of the markets. “The advent of technology has given startups a place to expand and compete in the market,” concludes Bhaskar.

COMPANY OF THE MONTH

Brijesh Rajput Director

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November 2019|

Where Customer Satisfaction Matters

Founded in 2000, Ardent Facilities Pvt. Ltd is one such company which is striving to provide trusted, quality, and reliable services to its clients. Catering to various industries with this curated set of services, has made Ardent a preferred choice of customers across the business world.

Based in Ahmedabad and having presence in PAN India, the company’s solutions leave no stone unturned in becoming an organization’s asset to its best. Be it assigning payroll outsourcing, well trained housekeeping staff or skilled – unskilled manpower, the company is committed to quench the needs of the customers and help them in creating a niche in their respective spaces.

Today, the company’s consistent efforts have helped in expanding its client base and providing services to banks, hospitals, corporate companies, educational institutes, restaurants, industries, etc.

Meet the Dynamic Duo Mr. Sukhdev Singh Rajput is the Founder of Ardent Groups. He has completed his Masters in Personal Management. Mr. Sukhdev has more than forty years of experience in manpower & facility management and stands tall in delivering the best.

With more than thirteen years of experience in facility management is Mr. Brijesh Rajput – Director. He has completed his Master’s in Business Administration. He

Novbember 2019|

started his professional journey with the blessings of his father Mr. Sukhdev.

He has great people management skills and consistently focuses on maintaining long-term relationships with the customers. Mr. Brijesh is at the helm of ensuring that the clients do not miss out on any benefits offered by the company.

Services Onboard Rolling out ‘Customer-oriented’ solutions is Ardent’s forte.

Let’s get a deeper dive into the ambit of quality services offered by the company: Facility Management The company prominently provides housekeeping, labour supply, and property management services. Its skilled professionals ensure minimum errors and take care of any type of commercial and industrial cleaning with utmost excellence. Backed by an experienced staff, supply and management of labour with proficiency is a major priority

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We are on a mission to provide highest-quality solutions and facility management to our clients by continuous setting of new goals of achievements

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he new-age technology advancements are positively impacting the Facility Management Service Providers segment to the core. A plethora of startups is joining the foray with a vision to disrupt this segment like never before. Companies are embracing these technologies to be at the forefront of the hassle-free work environment. They are placing their best foot forward in training their manpower and providing them real-time guidance alongside rolling out top-notch facility management services.

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at Ardent. Working with a value-for-money approach, the company provides its services on all over India.

“OUR BUSINESS PARTNER”

Its property management service covers painting and decoration, joinery, electrical jobs, roof and tiles, repairing, plumbing, gas service, cleaning, and landscaping for both commercial and residential property owners.

Payroll Outsourcing Services Inculcating the most standard requirement processes is a serious business at Ardent. Its highly qualified team has the potential to provide state-of-the-art HR staffing solutions, thereby, finding the most talented professional for the available job.

Acknowledging that constant flow of quality manpower is essential for the success of any organization, the company offers the best resource available for a business niche, adding value to the client organizations. Be it permanent staff or temporary, it provides manpower on contract across country and industries.

Housekeeping Services Ardent is committed to delivering a vast array of housekeeping services backed by professionals who are suited to quench client requirements to its best. These services include office cleaning, machine cleaning, taking care of plants, etc. The company efficaciously provides on and off-job training to its staff to withstand different challenging environments alongside maintaining worksheet, checklist and feedback for their continuous improvement.

No doubt its housekeeping staff has been quenching the requirements of hospitals, office campus, institutions and commercial complexes, industrial plant, corporate offices for past years with utmost excellence.

The Differentiating Factor Talking about customer satisfaction the duo says, “We know what our clients want truly. Even if there are new players coming up offering services at a lower price, they cannot beat us in the long run as they often fail to give their customers satisfying services.”

The services offered by Ardent are managed professionally in a seamless manner. Satisfying solutions blended with perfection is what the company aims for with it’s reliable, well-trained, and trustworthy manpower. Embracing the skyrocketing demands of the customers, the company keeps its staff well-informed, gives them knowledge, and trains them to be more technically sound at work. These 18

And Many More… professionals have an eye for details, thereby, evaluating and providing best-in-class services.

Ardent consistently focuses on generating profitable outcomes for its client organizations. Be it sending a plumber to repair leakage problem or security guards for an event, its staff reach the workplace with a clear objective – client satisfaction.

Apart from providing affordable solutions, the company’s service quality is paramount, and that makes it unbeatable in the market.

The Success Mantra Ardent Facility Management believes that the most essential element for a successful business relationship, is and has always been clients’ satisfaction. If the clients are not happy with the services, they will move to another service provider, regardless of other perks like low cost. So, when it comes to client satisfaction, it is always necessary to embrace customer feedbacks that can help an organization for its present as well as future endeavours.

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Quess Corp A Leading Business Services Provider

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his interview highlights the consistent endeavors of Team Quess Corp Limited (QCL) that treads the extra mile to quench the needs of its client organizations.

IS: Kindly brief us about the Company – inception and the overall journey to date.

Team QCL: Quess Corp Limited, is India’s leading business services provider. At Quess, we excel in helping large and emerging companies manage their non-core activities by leveraging our integrated service offerings across industries and geographies which provides significant operational efficiencies to our clients. Quess has a team of over 357,000 employees across India, North America, South America, South East Asia and the Middle East. Functioning across three platforms – Workforce Management, Operating Asset Management and Tech Services, Quess offers services in Staffing, Recruitment, Online Job Portal, Payrolling, Skill Development, Logistics, Integrated Facility Management, Food and Beverages, Landscaping, Telecom and Industrial Asset Management, Business Process Management, Digital platform for Compliance and many more. Quess serves over 2,000 clients worldwide. Quess established in 2007, forayed into the Integrated Facility Management Sector shortly after that with the acquisition of Avon, one of the fastest-growing sector in India. This sector serves through the integration of people, systems, places, process and technology. This division of Quess Corp has 33 offices across 22 cities in India. With the presence of training modules and a dedicated team of 100+ training professionals across the country, we help candidates align their skills with labor market requirements. The promise to ensure job opportunities for both, rural as well as urban youth is backed by our milestone of thousands of placements. In addition, Quess FMS has recently acquired the landscaping business, Greenpiece.

IS: Please tell us something about your Founder/CEO and his/her contribution towards the company and the

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industry (kindly include his quality traits, quotes etc.)

Team QCL: Anand Sundar Raj, CEO, Quess IFM Business, believes that successful enterprises move with the times. As the FMS organizational architect, he led Facility Management Services to have undergone strategic business transformations. Quess FMS has one of best Retention of its employees in the industry and we believe having motivated and well-trained employees to deliver successful solutions to our clients and this with our digital initiatives is a winner.

Our value proposition is to be Proactive in giving solutions to clients Need coupled with Transparency and customercentricity. Anand’s dynamism led to cost optimisation and higher operational efficiency. Quess FMS aims to become a networked enterprise which overturns its self-contained enclosed system and fits into the Internet as a node that can connect various resources, with a view to build a new platform for co-creation and winning together to add value for all stakeholders.

IS: Kindly describe in detail about the services and products you provide that sets you apart.

Team QCL: Quess FMS offers a Full gamut of FM Service including Housekeeping, Support Services, Technical Services, Pest Control and Food & Catering and Security through our group company. In addition, it consists of a specialized management group that focuses on the Healthcare, Education & Banking Financial Sector. Clients wanted to work with one Partner who can take care of all their Facilities Need and Quess fits in perfectly. FMS has mastered various methodologies to deliver the best solution to its customers. Their strict adherence to FMS procedures is backed by sound financials, experienced leadership, tech intervention and high rates of business retention that helps them to position themselves as a leader in the industry.

IS: Enlighten us about the vision and mission of Company?

Team QCL: Quess FMS aims to be a market leader that

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INTERVIEW WITH INSIGHTS SUCCESS

Anand Sundar Raj CEO

Novbember 2019|

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provides world-class customer experience while continuously working towards creating better lives.

IS: Tell us about the notable milestones or some notable awards/achievements the Company has received so far.

Team QCL: Quess FMS is one of the very few large Integrated FM players to offer all ranges of FM services like House Keeping, Guest House Management, Security Services, Technical Services, Pest Control Services, Landscaping and Food Services.

IS: How are you fighting the challenges in terms of emerging market players and competitive costs?

Team QCL: While the margin pressure is inherent from both emerging and existing markets, Quess is positioned as a solution provider instead of catering to just labor supplies.

Clients are willing to Pay for Quality of Service.

IS: What are your strategies to maintain a hassle-free work environment and measures for employee development in your line of work?

Team QCL: Two Way communication (such as town hall, one on one sessions etc.,) to promote transparency, structured employee connect, effective feedback mechanism to improve the efficiency of the system and processes etc., support in achieving hassle-free work environment.

Employee development is one of the top agendas for us and we aim to achieve it through executive development programs for senior and constant training and development programs for middle and junior level management. We emphasize on having IDPs and also have a specific program for High-Potential employees.

IS: To what extent has technology impacted the Facility Management Service Providers segment? How do you embrace innovation and technology in your Company?

Team QCL: We are rapidly adapting digital technology across our service offerings, like IoT Solutions, Robotics on Payroll and Compliance management, Paperless Onboarding, Feedback Tool, Asset Tracking and Management, Supervisory tools and so on. We continue to embrace technology to achieve scale, Cost Leadership & help our colleagues to spend more time in the market.

IS: Please tell us about your viewpoint on the latest trends in the Facility Management market. How are you keeping up with it?

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Team QCL said that • The demand for facility management services is high with a growing emphasis on urban development and modernization of office spaces.

• Key factors such as operations outsourcing in end-user industries like infrastructure, manufacturing, IT, and other services will shape the growth of the facility management services market in India • Key Segments Driving Growth in facility management services a. b. c. d. e. f. g.

IT/ ITES/ BPO BFSI Manufacturing Healthcare Education Infrastructure Government

We are making our presence felt by participating in all the large RFPs with our unique value proposition of positioning ourselves as Integrated Solution Providing covering most of the service in-house. Customers are looking at more of integrated offerings around facility management with the aid of technology, bringing in more transparency and efficiency.

IS: According to you, what are the essential elements of a successful business relationship in today’s business environment?

Team QCL: Customer centricity, Innovation, Compliance, Transparency, Cost Leadership, & Motivated Employees IS: What are your views on the emergence of Facility Management startups, especially in the last decade?

Team QCL: New Players are welcome as this will fasten the movement from an un-organised market to an organized one.

IS: What are your future plans for the company? Where do you see the company in the years to come?

Team QCL: The coming years will see a stupendous growth in facility management services. The sector is ready to double the growth in the coming years thus setting a goal for the industry. Quess FMS is also implementing digital delivery models and also giving its attention to end-to-end client life cycle management for the purpose of delivering the best results to its customers.

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Forbes Facility Services

Creating and Driving Values

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one are the days when industry functions were seen as an overhead and its professionals solely as engineers. Facility management’s next-generation professionals will closely reassemble the business leaders who combine commercial expertise, strategic thinking, an eye for innovation and continuous improvement. It is the discipline that ensures all the different buildings and services of the company works as efficiently as possible.

Facility management industry has come a long way and it is now capable of providing value far beyond simple cost saving.

One such professional, Forbes Facility Services Private Limited (FFSL) is a one-stop platform for all Integrated Facility Management outsourcing needs and offers a bouquet of services to all the major segments in Manufacturing, Food Industry, Automobile & Ancillaries, Pharmaceutical, Hospitality, Education, Healthcare and Government.

FFSL is a Eureka Forbes Limited Group enterprise and comes from the corporate lineage of Shapoorji Pallonji Group. Since its inception, the company is working towards a common vision with Eureka Forbes, to have ‘A Happy, Healthy, and Safe Pollution-Free Environment based on Trust and Lasting Relationships with Customers’.

The company’s services are based on the foundation of customer satisfaction and maintain good relationships with existing clients. A high retention rate of around 90 percent of clients tells everything about its exceptional services.

About the Veteran Vinay R Deshmukh, the CEO of the company, is charting the course for the future of the company. He has completed his mechanical engineering from Walchand College of Engineering. Later, Vinay has completed his postgraduation in marketing from K J Somaiya Institute of Management Studies. With over three decades of experience, Vinay brings in years of acumen and professionalism in the business.

Vinay says, “The rich lineage of centuries old business line, patronage of the latest technology and exponential market growth makes Facility Management enticing business like 24

never before. I firmly believe that we are in the right place at the right time and moving in the right direction.”

Every individual at Forbes Facility Services right from the janitor to the CEO is a proud ForbeSPartners and put one’s heart into his/her job. We are deeply convinced that humility and empowerment is the DNA of our organization.

We are, forever indebted to our customers who have evinced buoyant confidence and trust in us. With above 95% customer retention and over 55% customers associations of more than 5 years, has indeed become a pride factor for us.

We are happy to announce that we have partnered many initiatives by the Government of India such as the passenger amenities improvement program for Indian Railways, the Blue Flag Certification for our beaches, automating the services at the Commonwealth Nodal Hospital.

Along with our employees and customers, we are equally committed towards the society and environment. We have taken bold steps towards inculcating it into the company’s culture effectively. Through our CSR and internal programs we are working for children’s education, empowerment of girl child, and many more social causes. For environmental protection, we have sourced alternate fuel and saved 60% of carbon footprints.

As an individual and a professional, it gives me great pleasure to have worked with supporting and visionary seniors; and I am equally blessed to have a great team that inspires and challenges.

Delivering Exceptional Services FFSL offers best-in-class services including Mechanized Housekeeping, Operations & Maintenance, Foodservice, Offshore Service Management to its clients. Moreover, the company also offers services like Guesthouse Management, Façade Cleaning, Horticulture, Pest Control, and Office Support & Payroll Services to its customers.

With such a broad spectrum of sectors and services; and a consistent approach towards ISO 9001, 18001, 14001 and November 2019|

22000 standards, the organization have achieved revenue of INR 2000 million within a span of 15 years.

All throughout this journey FFSL is consistent in maintaining the strength and support of services through its exceptional operations. It has PAN India presence at more than a hundred cities with a client base of 260+. With over 6000 dedicated and skilled workforce, the company is serving over 55,000+ meals a day and managing over 44 million sq. feet of structures for various establishments. The company has an overseas business presence and follows 100% statutory compliance norms

Novbember 2019|

Vinay R Deshmukh CEO

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Our services are based on the foundation of customer satisfaction

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Putting Employees First Thought over a period becomes actions, action over a period becomes a habit, and habit over a period becomes culture! The company is always ready to walk the extra mile for its employees. Below are some of the initiatives that the company took for its employees.

• Nurturing Talent in a safe and diverse environment The company believes in cultivating and enhancing the true potential in each one of its people, and then, by freeing and empowering them to perform.

• Four Pillars The company’s employees are assured of a four-pronged benefit that touch and benefits every aspect of their life, namely Earning, Learning, Pride and Fun. • Safety first The company is dedicated to providing a happy, healthy, and safe working environment for every employee. Its robust policies on safety at workplace help in protecting its people. The company’s ‘Prevention of Sexual Harassment Policy’ and its enforcement provide a safe and congenial working environment for everyone.

• Celebrating diversity FFSL promote and inculcate diversity in the organization and give equal opportunity to all the people irrespective of race, color, religion, cast, gender identity, sexual orientation, marital status, disability or age.

• Gender Equality The company gives equal opportunity for female employees. Also, it has a large number of female employees which is growing with time.

• Grievance redressal Employee satisfaction is the key to success in the service industry. ‘VISHWAS’ is an initiative and a holistic approach to address the grievances of employees.

Through this initiative, the company collects complaints and feedback from its employees at different sites and resolves it through time-tested grievance redressal policy.

• Rewarding meritorious students Nanhe Forbes is an initiative to motivate and promote meritorious children of employees; through this program, FFSL gives scholarship to meritorious a student which helps them in many ways.

• Employee engagement activities The company organizes monthly engagement activities for its employees under ‘Forbes Fiesta’ to keep them motivated while working.

A Road Ahead Every day it seems that technology is pushing the boundaries of what facility management can deliver to the organizations. Organizations will surely take advantage of technology to roll out best-in-class services. Regardless of what comes next, Facility management companies will play a critical role in meeting the needs of the employee.

Progressing forward with a positive approach, Forbes Facility Services will continue to deliver best-in-class facility management services to its clients.

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ENVIRO INDIA An Integrated Facility Management Service Company

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he below excerpt is an exclusive interview with team Enviro India (EI) showcasing their distinctiveness and curated acumen which helps them in being ahead of all.

IS: Kindly brief us about the Company – inception and the overall journey to date.

Team EI: Enviro came to origin 20 yrs ago from today. It started with delivering Facility services to some of its own projects which were Vatika INXT and Vatika City. With its operational prowess, it gained considerable attention from the businesses around. With time, Enviro was approached by big brands like Mapsco, Carrier, Bharat Petroleum and more, that served as a spring board to its journey and lifted its name up in the market. This is when Enviro started gaining rapt attention and bagged more projects to serve, while it also expanded its wings to the other parts of the country. Today Enviro is delivering advanced Integrated Facility Management Services in more than 115+ sites to 8 major cities in the country. This has been made possible by means of 4000+ employees on rolls that ensure quality services as their first priority.

IS: Please tell us something about your Founder/CEO and his/her contribution towards the company and the industry (kindly include his quality traits, quotes etc.)

Team EI: Mr. Gaurav Bhalla – The MD of the Vatika Group plays a dominant role in fostering Enviro’s growth. It is through his tireless efforts that Enviro sees a direction to move forward and leave a mark in its domain. His emphasis on Technology has made Enviro a strong player in the market. There is Enviro App, which was launched 8 years ago.

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Mr. Gaurav Bhalla is an extremely humble, well learned and distinguished person, who has been the lamp in the dark for thousands of employees at Vatika.

IS: Kindly describe in detail about the services and products you provide that sets you apart.

Team EI: Enviro provides technical maintenance services which include: EDG Operation and Maintenance, Lifts and Elevator maintenance, CCTV & Gate Barrier System, Backup Power Supply, Water and Fire Pumps & Parking Management. Additionally it also has building soft services and business support services that include: Waste Management, Pest Control Services, Landscaping and Horticulture, Facade Cleaning, Environment, Health and Safety, Preventive Management Inventory Control, Vendor Management and Procurements, AMC / Warranty / Insurance Management.

Enviro also provides periodic trainings to its staff members in order to sharpen their skills and make sure the staff on field has a ready plan to fight any crisis as and when they occur.

IS: Enlighten us about the vision and mission of Company?

Team EI: Our vision is to be the best integrated facility management service provider in the country, while we also aim to seek a fourfold growth in the years to come. Our mission is to change the face of facility management services and introduce them as the back bone of infrastructures without which, a framework is nothing but an empty vessel.

November 2019|

INTERVIEW WITH INSIGHTS SUCCESS

IS: Tell us about the notable milestones or some notable awards/achievements the Company has received so far.

Team EI: Enviro has been awarded as the best company to work for in 2019, it was also awarded as the best facility management provider in its legacy in 2018 by ET NOW. Recently, Enviro has also been recognized as the best FM Tech innovations provider of the year.

IS: How are you ďŹ ghting the challenges in terms of emerging market players and competitive costs?

Team EI: We keep ourselves akin to the latest happenings in and around the world. It is very important for us to constantly thrive for better procedures and supporting technologies that help in reducing our response time to any request or exigency.

We recently launched Enviro App 2.0.

Gaurav Bhalla MD

It won’t be wrong to say that our metacognition reveals our strengths and weaknesses that we ensure to truthfully.

Novbember 2019|

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improvise in order to stand out from the rest. Our strategy is to take the technological innovations little by little and slowly inculcate them in our system for everyone to have a fair transition. This is how we maintain the sanity of our procedures and don’t blow up the finances considering the Indian market may not be super ready for everything at once.

IS: What are your strategies to maintain hassle-free work environment and measures for employee development in your line of work?

Team EI: We believe in the power of flexibility and provide ample opportunities to our staff to learn and grow.

Keeping that in mind, we have Flexi timing in place.

Wherein employees can come in between 8-10am and leave accordingly at 5-7pm.

The work environment at Enviro is extremely conducive and friendly. To make it even better we organize quarterly team outings, celebrate all festivals with full enthusiasm, organize events for everyone to join in and also provide recognition to our employees via periodic Rewards and recognition ceremonies.

IS: To what extent has technology impacted the Facility Management Service Providers segment? How do you embrace innovation and technology in your Company?

Team EI: Technology has a huge impact on the way facility services are run. In a digital world like today, there’s little scope to wait. Being in the FM Industry, we have to be on our toes and have a hawk eye vision to address any circumstances, good or bad. This is only achievable by means of the latest technologies that are specifically crafted for this purpose. We try to match our steps with the latest offerings in our field. To name a few owned by us, we have a Visitor management system, automated gate barrier system, a detailed control room plan, proper cctv monitoring backed by emergency exit plans that are uniquely designed keeping in mind its blueprint of each building. We have developed custom products like e-More for daily reporting from all commercial buildings. Succhi for governance in residential societies.

IS: Please tell us about your viewpoint on the latest trends in the Facility Management market. How are you keeping up with it?

Team EI: Facility management market is doing a great job with introducing drones for roof top inspection, sensor 28

technology for energy management and using predictive maintenance methods of monitoring electrical appliances.

Enviro has followed the footsteps of these trends, and is proactively involved in predictive maintenance for its processes. It is playing a vital role in monitoring indoor technologies to serve the occupants well e.g. controlling the temperature and monitoring the energy consumption by identifying vacant spots in the building.

Enviro has also stepped forward to take ahead the Swachh Bharat campaign wherein it elucidates the importance of a clean and green environment and educates all individuals on how to achieve this goal.

IS: According to you, what are the essential elements of a successful business relationship in today’s business environment?

Team EI: In our opinion, Authenticity and identifying Shared Goals and Values form the concrete foundation to a business relationship.

It is important for one to first identify their core business values and act in accordance to nurture a successful business relationship for mutual benefits.

IS: What are your views on the emergence of Facility Management startups, especially in the last decade?

Team EI: Facility management start ups are beginning to change the face of frameworks. The last decade has seen the rise of convenience facilities that were never seen before.

With rising awareness of Facility management within people, their expectation also increases manifolds. Thus for a start up should have the right people, the right bend of mind to adapt and change as no two clients are same.

IS: What are your future plans for the company? Where do you see the company in the years to come?

Team EI: The facility management industry is expected to grow by US$ 2,175.32 Bn by 2025, expanding at a CAGR of 14% from 2017 to 2025. At such a fast growth rate, Enviro plans to match steps with the emerging FM trends and take first hand initiative in driving about a change that introduces facility management services as a boon for all frameworks.

It is our vision to have Enviro serve the country with its quality services and evoke a spark of change in the way FM is looked at.

November 2019|

Delivering Excellence in Real Estate

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ith each passing day, the facility management sector is rapidly evolving. It is a profession which focuses on the proper functioning of the work environment by integrating technology, process, place people, etc. It eventually helps organizations to achieve their goals by optimizing process, assets, and employees and work environment. With increasing competition in various fields, there is dire need of Facility Management professionals to ensure seamless and integrated management systems for the real estate sector.

Established in 2010, SILA is a facility management company which has efficiently scaled to become one of the fastest-growing Real Estate Facility Management Services companies in India, managing over 30 million sq. ft. in assets with over 7000 employees. Apart from Facility Management, SILA also provides Project Management and Turnkey Interior Contracting to various sectors within Real Estate and has a diverse client base of large Corporates, Real Estate funds, Landowners and Developers.

In 2019, the company ventured into real estate development, with a Mumbai Metropolitan Region (MMR) as a focus. SILA’s development arm is currently developing 500,000 sq. ft. of Real Estate. The company’s services and development capability gives the platform the ability to provide in-depth analysis, strategy, and execution for Real Estate.

The Dynamic Duo After working at George Weiss Associates, a $3 billion hedge fund in New York, Sahil Vora moved back to India to pursue his passion for entrepreneurship. Along with his younger brother Rushabh, they started SILA to explore opportunities in the Indian Real Estate sector. Sahil and Rushabh have been able to create a niche in a fairly disorganized industry and approach the conservative Facility Management space in a unique, modern manner.

Their leadership capabilities and track record over the last few years have led them to be named in Entrepreneur Magazine’s ‘35 under 35’ list in 2018.

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Under the leadership of the founders in nine years of operations of the company, SILA tracked robust financial and operating metrics with revenue growing over 50% per annum over the last few years at scale. SILA also secured an investment from US-based private equity firm Norwest Venture Partners in August 2019.

Delivering Best-in-Class Services SILA provides exceptional services to Enterprises and SMEs for finding, building-out and managing physical space. The company provides best-in-class Facility Management, Project Management, and Turnkey Interior Contracting services to various sectors within Real Estate.

The company’s diverse client base includes leading multinationals as well as many of India’s Fortune 500 across numerous sectors including Manufacturing, Retail, Hospitality, Commercial and Residential Real Estate. On account of its diversified client portfolio, service offerings, and execution capabilities, the company has become one of the leading full-service Real Estate platforms today.

Leveraging Technology All of SILA’s services are based on the foundation of Technology and Innovation. In the age of conveniences and the ‘Uberization’ of services, the FM industry has undergone a major transformation over the years. SILA had the foresight to adopt this change early on and invested in its proprietary tech stack called ‘SILA Connect’. SILA Connect enables clients to efficiently reduce operating costs and increase asset productivity. The company is dedicatedly working on Research & Development to understand and implement changes in the way the FM industry operates and eliminate any bottlenecks.

Values that Shaped SILA SILA operates under its values of ‘PHD’: being Proactive, Honest and Developing Relationships. These values, along with consistent innovation and future-ready thinking propel the company towards excellence.

November 2019|

Proactive – Using technology and business model innovation, the company doesn’t shy away from taking the road less travelled to always stay ahead of the game Honest - Putting goodwill above all, SILA take strides to deliver what they promise and stay fair & transparent throughout dealings with all stakeholders.

Developing Relationships - Ensuring positive high-value addition to each interaction, the company looks at building respectful collaborations & partnerships that help strengthen all relationships.

Employee engagement and retention is of paramount importance at SILA. The company makes a conscious effort in hiring senior talent from outside the industry, which gives them a diversified vantage point. As a lean company, the company maintains a transparent culture and a unified objective across the board, encouraging feedback and dialogue from every employee.

When Customers are a Priority A successful business relationship is built on trust, transparency and mutual respect. Understanding the value of long-term relationships with customers is also important in this age of instant gratification. Maintaining a level of courtesy and not being short-sighted is of utmost importance in the business environment today.

Having gone through a start-up phase, the company’s business has always been based on the foundation of the above values. The company employees are always keen to learn from peers and understand how we can achieve a common goal: to better serve our customers.

The Way Forward Currently, SILA is working on some exciting additions to its services division, extending the platform for full-service delivery for customers. This will make SILA a one-stop-

Novbember 2019|

Sahil Vora Founder

“

Leveraging the experience gained across all our services and projects, SILA provides in-depth analysis, strategy and execution for Real Estate

“

SILA also encourages training and development courses for all members to learn, ameliorate and hone their skills.

Regular skip meetings, town hall gatherings, and engagement activities ensure that the company fosters a sense of community within all teams and departments.

shop for all its Real Estate needs. Progressing with the positive approach, SILA will be seeing immense growth in the next couple of years, with a robust focus on technology and customer at the forefront. In the future, SILA will continue to deliver best-in-class products and services to its customers.

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November 2019|

From Editor’s Desk

THE NOW AND NEXT OF

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e it a construction site, factory, educational edifice, or any other business enterprise, it has to face numerous challenges when it comes to maintenance and other security-related executions. This is where Facility Management Tools step in and play a pivotal role in helping the Facility Managers (FMs) across various industry segments in driving smooth operational outcomes. Backed by technology, these tools help to ensure that the buildings observe smooth functioning and hassle-free work environment.

Investing in the right Facility Management Tool for every organization has become the need of the hour. Picking up the right one can surely provide them with cost-efficient and efficacious delivery of support services. Pertaining this scenario, this article focuses on the potential of Facility Management to successfully empower the FMs thereby, generating profitable outcomes in the longer run.

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Prominently Organizing and Accessing Information The business world is witnessing a plethora of facility management tools that can aid FMs in devising, organizing, and streamlining the everyday tasks to ensure smooth workflow. Today, some organizations are embracing technology and designing software that can boost maintenance activities alongside logging and tracking facility visitors for various security intent. As such, it is evident that organizations getting smarter with tech-enabled facility management.

On top of that, different comprehensive web-based facility management software options aim to centralize various aspects. From the vendors and work orders to asset management and preventative maintenance, whatever the FMs need to manage, such software provide a secured podium driving quality lifestyles and enhancing the productivity of the core business.

Another significant platform which is transforming the Facility Management Solution Provider segment is Building Information Modelling (BIM). This tech-enabled process when aligned with new-age facility operations, provides digital representation to physical as well as functional characteristics of an edifice. It also offers access to crucial data layouts, security aspects, and maintenance services across the building lifecycle.

Enhancing Convenience and Collaboration Currently, mobile-based facility management applications are taking the centre stage and are proving to be one of the major valuable assets for any business. With smartphone and tablets engaging the young generation across the country, these applications are becoming more customized and powerful alongside covering two areas namely ‘Space & Infrastructure’ and ‘People & Organization’.

Mobile-based facility management apps help an FM in maintaining a constant connection and collaboration with different team members working on diversified projects.

Integrating the standards of business administration and architecture, there is a software-specific suite of mobile apps that enable an individual to access and control lighting, HVAC (Heating, Ventilation, and Air Conditioning) and other building systems. When it comes to

fire safety, these apps have an in-built detection system that generates a notification about occurrences of fire within the building premises. Similarly, it also helps FMs in keeping a track on the scheduled cleaning operations.

Moving ‘Facility’ into the Future The day-to-day tech advancements are consistently providing tools, software-specific applications, etc. making facility management ‘Safer, Smarter, and more Automated’.

Let’s move through a few examples of tech-enabled innovations used presently that could empower FMs in transforming the facility management service providers segment of today and tomorrow.

Sensors – It can be used across a facility in various ways to embrace valuable on-site and off-site data alongside triggering a plan-of-action. For instance, motion sensors can turn off the lights to conserve energy within a particular space by determining its utilization. These sensors can successfully improve the facilities of a building by pinpointing its maintenance problems more efficiently in the coming times.

Thermal Imaging – These tools provide a non-invasive way to FMs to keep an eye on the building lifecycle, whether tracking structural problems, identifying the temperature changes/heat loss, and analyzing electrical/mechanical equipment. It also lends a helping hand in planning and executing preventative maintenance operations.

Drones – Giant business enterprises are all set to put these ‘talk-of-tech-world’ machines to work, in the near future.

These machines can give access to remote areas. For instance, it can help the FMs to get a closer look into a crack that is to be filled at a high ceiling or on the roof of a building.

Robots – The invention of robots provides a futuristic sci-fi vision for the future of facility management. Robots can be used for carrying out everyday chores including cleaning the windows of a building, mowing lawns, etc., in the near future. Days are not far when they would be greeting visitors and performing various complex maintenance tasks seamlessly.

- Rahul Niraj

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November 2019|

Uniservice Facility Bringing FMS Under Management One Umbrella

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very story needs a beginning, that is remembered and cherished by everyone. The start of a journey can be varying, disoriented even. But, the most important thing to understand is the difference it will make.

The responsibility to oversee a successful trip and the ability to share the wisdom gained from it creates good and satisfactory memories.

One such company embarked on an incredible journey is Uniservice Facility Management. With an aim to bring the breadth and depth of expertise for the betterment of the residents and the community, the company has been established in order to avail multi-faceted solutions under the same roof. “We enhance the living and the community experience by bringing best-streamlined facility processes and practices,” says the Uniservice team.

The Kickstart The inception of Uniservice enabled solutions that were critical for residential societies. Resident Welfare Association (RWA) had various challenges in terms of waste management, power interruption, and water quality, etc. The residential real estate market is growing at a rate of 22% CAGR. Hence, the need for a professional facility management company focused on catering to the requirements of residential communities was eminent. So, Uniservice was brought into the picture. The company was started in January 2017 with just three employees. Now, it has employed more than fifty communities in Bengaluru.

The company’s Co-founder and CEO – Murugaraj Swaminathan, had a vision while starting Uniservice that is providing ‘Quality facility services to residential communities’ at an affordable cost. Also creating more employment opportunities for the people living in rural

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areas, and nearby villages were a few of the agendas in his mindset. “We believe a single team delivers the best results, and seamless coordination between the teams helps in managing the society effectively,” claims Murugaraj. A single vendor can efficiently provide a cost-effective solution compared to multiple vendors’ arrangements. Now, the company has been rated as one of the Top 10 Best FMS Company. “We have more than 600 employees contributing to a turnover of approx. Rs. 14 crore per year,” boasts Murugaraj proudly.

A Plethora of Services Uniservice has expertise in providing different sets of services. Some of them are proprietary even. It enables turnkey projects like consultations, sang audits, BAT (Builder to Association Transit) service, engineering improvisation, and audit reports pertaining to water and power supply, etc. The company also utilizes the first-ever FM software developed by an FMS company – Socius. This helps in addressing the needs of the residents, RWA, security, Facility Management personnel as one app for all solutions. Tools and Machinery are an integral part of facility services. Thus, the company also supplies state-ofthe-art equipment wherever required.

Not just limited to streamlined services, Uniservice has focused on other affecting factors for smooth flowing of the business. Factors such as excellent customer service and end-to-end solutions with a long term building relationship with the clients have been crucial for the company. “Our goal is to be a well-known technology-led facility management team for residential communities, by achieving continuous customer satisfaction through innovative, cost-effective and quality services,” says Murugaraj.

November 2019|

Dynamics of FMS and Role of Uniservice Uniservice has embraced innovation and technology by real-time monitoring of water quality and power consumption in various societies. Also, IoT based real-time face recognition has enhanced the attendance system of the employees working in the residential premises. The technological advancements have enabled the latest facility dashboard for societies. IoT based predictive maintenance method has been a major attention-seeking module to date for the company. “IoT is the Buzz word around Facility Management Industry, new technology like AI, and blockchain is emerging as well to enhance the overall experience,” tells Murugaraj. “A well-trained team, with a matured process mapped with technology, can provide quality services,” he adds further.

There are more than 100 tech startups working in the FMS sector, that have developed solutions for various challenges in areas like water usage, water quality monitoring, power consumption, security apps, etc. But there is still a huge gap in terms of operational requirements, and expertise required to act!

Facility Management has a huge potential business in India, especially residential sectors. The top players are focusing more on residential sectors now. Uniservice will continue to focus on technology-driven facility services, partnering with residential societies to optimize the maintenance cost without compromising quality and compliance.“Utilization of natural resources like water, power is our major focus.

We will build technologies to successfully manage these resources in an efficient manner,” describes Murguraj, explaining the company’s future plans.

Novbember 2019|

Murugaraj Swaminathan Co-founder & CEO

“

We transcend the conventional standards by providing and maintaining the ultimate services for residential spaces that thrive and are secure, sustainable

“

While working at the societies, the latest technologies and trends were not up to the mark. “As the products were not matured enough, when we look at the execution challenges it incurred huge maintenance costs for the residents,” states Murugaraj. The technology should be affordable to residential sectors and easy to use. There was no single solution or a platform that brings in different components in order to provide an integrated solutions option. Therefore, Uniservice has been dedicated to bringing a palette of services under one common ground at a very reasonable cost.

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North Chennai Waiting for Growth Boosters

ABOUT THE AUTHOR Sanjay Chugh is the City Head – Chennai and Senior Vice President at ANAROCK Property Consultants. He is a seasoned professional with more than two decades of expertise in the Real Estate segment. His earlier career stint has seen him as the National Head for Mandated Sales and Business Head, Chennai | Residential Services, JLL India.

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November 2019|

Leader's Voice

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orth Chennai has been a prominent location since the 16th century due to its proximity to Chennai port. For many decades, the economy of this region revolved around port-related businesses such as fishing, transportation, and logistics. As the city evolved, the economic profile of this region has also developed.

In comparison to the southern and western parts of the city, North Chennai’s real estate market has been relatively stagnant due to the absence of major demand drivers. The underdeveloped infrastructure failed to attract a variety of industries. However, the state government has planned many projects to improve the region’s connectivity with West and South Chennai. As and when these infrastructure initiatives are completed, North Chennai’s economic and real estate profile is also expected to improve.

Demand Drivers North Chennai’s economy is mostly driven by industrial and port-related activities. The region boasts of two major ports- Chennai port and Ennore port and a private port in the vicinity, Adani Kattupalli port.

An export-based economy provides an opportunity for warehousing in the region. The average rental values for warehousing assets are in the range of INR 15-30/sq ft/month while the same for industrial spaces are in the range of INR 20-35/sq ft/month.

The region also has an industrial area – Manali Industrial Area – which hosts big petrochemical companies such as Manali Petrochemicals, Balmer Lawrie, Chennai Petroleum Corporation, Indian Oil Corp. Commercial spaces in North Chennai are dominated by non- IT/ITeS companies and offer only 0.5 million sq ft of office space in the rental range of INR 70-80/sq ft/month.

• Chennai Peripheral Ring Road (CPRR) - The project is expected to connect Poonjeri junction of ECR to Ennore Port, running through Thamaraipakkam, Thatchur and Kattupalli localities of North Chennai.

• Metro Rail – Metro corridor 3 is expected to improve North Chennai’s connectivity with South Chennai through Central Chennai whereas metro corridor 5 is expected to improve the connectivity through West Chennai. Konnur, Kolathur, Perambur, Madhavaram, and Purasaiwakkam are some of the prominent localities amongst others which are expected to be benefitted from the proposed metro corridors.

Social Infrastructure Several retail establishments of North Chennai are concentrated in the nearby localities of Central Chennai – Purasaiwakkam, Jamalia, Perambur, Kolathur, and Washermenpet. Some of the prominent malls in the vicinity are Abirami Mega Mall, Spectrum Mall, The Grand Venus Mall, and SKLS Galaxy Mall.

North Chennai along with some neighbouring areas of Central Chennai is home to many reputed colleges. These include VEL Tech College, Madras Medical College, Kilpauk Medical College, Sree Muthukumaraswamy College, Thiruthangal Nadar Arts College, Dr. Ambedkar Government Arts College, Tamil Nadu Veterinary and Animal Sciences University, RB Gothi Jain College, and Kumaran Institute of Technology are some of the prominent colleges of North Chennai.

This part of Chennai also has access to healthcare facilities with hospitals like Rajiv Gandhi Government General Hospital, Perambur Railway Hospital, MGM Healthcare, Billroth Hospital, Apollo Hospital, Srinivas Priya Hospital, KVT Speciality Hospital, and Sugam Hospital.

Infrastructure Initiatives The recent completion of phase 1 of the metro rail has improved North Chennai’s connectivity significantly with South and West Chennai. Corridor 1 of metro rail starts from Chennai Airport and ends at Washermenpet, benefiting the nearby localities such as Washermenpet and George Town. Corridor 2 of metro rail connects St. Thomas Mount to Chennai Central, running through West Chennai. The corridor runs through Kilpauk and Purasaiwakkam localities in North Chennai.

Real Estate Scenario in North Chennai The real estate market of North Chennai has been sluggish and hasn’t grown at the same pace as the southern and western parts of the city. The lack of major demand drivers such as IT-ITeS and insufficient infrastructure has impeded the growth of real estate in the region. As of Q3 2019, only 4,619 units have been launched in North Chennai since 2015 which is only 6% of the total supply of the city. The region has sold 3,848 units in the last four and a half years which accounts for just 5% of Chennai’s total residential sales.

The state government has planned a couple of projects to improve the region’s connectivity and connect it to its economically vibrant southern and western neighbourhoods: • Outer Ring Road (ORR) – With the completion of the remaining stretch from Nemilicherry to Minjur, the project is expected to provide seamless connectivity to North Chennai with West and South Chennai.

The market of North Chennai hasn’t been very active, but new launches have recently started gaining momentum. As a result of the increase in new launches, the unsold inventory also peaked in 2018. Currently, the region has nearly 1,975 units available for sale which is approximately 6% of the total unsold inventory of Chennai.

Novbember 2019|

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