The 10 Most Prominent Telecom Solution Providers of 2019

The 10 Most Prominent Telecom Solution Providers of 2019 Vol:7, Issue:4, 2019

www www.insightssuccess.in

Syed Abdul Kadar Co-founder & Director Company of the Month

Bharath Dhanaraj Co-founder & MD

Syed Rizwan Co-founder & Chief Sales Ofď€ cer

Mitesh Laxmilal Vageriya CEO

Pert Telecom Solutions

AGILEINTELLI

NETWORK INDIA

CREATING SAFE & SECURE ENVIRONMENT BY PROVIDING CUTTING EDGE SOLUTIONS

From the

Editor’s

Unleashing the Growth Potential of Telecomm

W

ith the high growth and big shakeups, 'Competition and Change’ is what defining the today’s digital world.

Even though the Indian Telecomm Industry is passing through a lots of complexities, over the years it has grown drastically and become the world's 2nd largest telecomm market.

The Indian telecomm industry revolution has been the driving force of the country’s economy. And, since then it has performed well to evolve with the times and even, today, climbing the data trends.

According to the researchers reports, from past many years, the telecomm industry is particularly contributed overall 6.5% to the country’s GDP. With its tremendous growth, in the past decade, from 1.3 billion US$ to 6.1 billion US$, it become one of the fastest growing industry. And, now, it is expected the growth to 26.68 billion US$ by 2020.

With the highest number of mobile data users in world, India has crossed monthly usage exceeding a billion GB. In future, the rise in the mobile-phone penetration and decline in data costs will defiantly add the new internet users, and that will be creating a great opportunities for the business.

With the Robotics, Internet of Things, Drones, and Artificial Intelligence, the industry is promising to fuel to the future demand for the high-speed data. Definitely, the world is getting smarter and life is already changing with the technology.

This is the perfect time for the companies to leveraging their agility and digital savvy to create new kinds of customer-centric solutions.

In short, the telecomm industry is taking a leap into new ways of defining and delivering its offerings.

Shruti P. Jambhale

Editor-in-Chief Pooja M. Bansal Managing Editor Devasish Kanojiya Executive Editor Shruti Jambhale Art & Design Head Amol Kamble Associate Designer Poonam Mahajan Art & Picture Editor Rahul Kavnekar Co-designer Sapana Shinde Business Development Lead Ashwini Pahurkar Business Development Executive Krutika Kadam Technical Specialist Amar, Pratiksha Digital Marketing Manager Prashant Chevale SME-SMO Executives Manoj Shelge Circulation Manager Tanaji sales@insightssuccess.com

JULY, 2019 Corporate Ofces: Insights Success Media and Technology Pvt. Ltd. Ofce No. 22 & 510, Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in

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Contents Cover Story

08

Agileintelli Network India Creating Safe & Secure Environment by Providing Cutting Edge Solutions

cxo

38 Industry Insider The Changing Face of Used Two-Wheeler Industry

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30

Alphadecimal Networks

Anritsu India

Connecting the World through its Exceptional Services

Solutions for Unrivaled Network Performance

14 Company of the Month Pert Telecom Solutions Living the Excitement of Innovating

Interview with Insights Success

24

Utstarcom Offering Economical Solution and Quenching Clients Needs

20 Article

36

34 Monty Mobile

RR SOFTTECH

Passion | Experience | Innovation

Redeď€ ning the Telecommunication Industry with Leading Edge Technologies

RR SOFTTECH The Essence of Innovation in Indian Manufacturing

10MOST

THE

PROMINENT

TELECOM SOLUTION PROVIDERS OF 2019

Indian Telecom Sector: Scaling New Heights

T

oday, telecom sector is a bloodline for almost all businesses. With sensing this big opportunity large number of telecom operators are coming with the cutting-edge solutions and providing end-to-end services with in a most efficient and cost-effective way.

Insights Success Magazine brings to you “The 10 Most Prominent Telecom Solution Provider”, which are focused on offering the most innovative, reliable and cost-effective communication products and solutions to the customers. This examined list will lessen the search for the organizations to have prominent telecom solution providers in India which are transforming the Indian telecom sector into the highly evolved market.

In this issue, we have specially featured Agileintelli Network India Private Limited, as the Cover Story, which is an IT Solution Provider having primary focus on building Unified Infrastructure for Wired / Wireless Networking, Data Security, Surveillance, Video & Voice Solutions, FTTx Triple Play and Infrastructure Managed Services.

We have also introduced Pert Telecom Solution Private limited as a Company of the Month, which has branded itself as a company that can provide solutions for every problem in a simplified yet highly efficient way.

We have included Alphadecimal Networks Pvt. Ltd. -It is one of leading Telecom Network Planning, Implementation and Optimization company in India. Anritsu India Pvt Ltd.. - which provides test and measurement solutions encompassing all areas of wired and wireless telecommunications. Monty Holdings which is a key regional player in the telecommunications business, gathering under its portfolio some of the biggest mobile operators and service providers around the world. RR Softtech is a leading telecom company providing tailor-made cutting-edge solutions to its clients to improve their productivity.

Apart from this, we have shortlisted Shree Technocrat Communication Systems (P) Ltd, Vestel Telecom Services, Vihaan Networks Limited, and Welkin Telecom Infra Pvt Ltd. for their enormous expansion and growth.

We have encompassed CXO Standpoint on ‘The Changing Face of Used Two-Wheeler Industry”, by Nikhil Jain, Founder of CredR. We have enclosed ‘Interview with Insights Success’ with Tim Ti, the CEO of UTStarcom have shared some insightful views and highlighted the influences made by their company to be the most prominent telecom solution provider.

Also, we have included “The Essence of Innovation in Indian Manufacturing” scripted by our in-house editors in the delightful pages of this magazine.

So, flip the pages of our magazine and treat yourself by the novelties in the real estate industry!

Cover Story

AGILEINTELLI NETWORK INDIA CREATING SAFE & SECURE ENVIRONMENT

BY PROVIDING CUTTING EDGE SOLUTIONS

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We are a result-oriented company, with a passion to help our partners and clients in their quest for excellence

10MOST

THE

PROMINENT

TELECOM SOLUTION PROVIDERS OF 2019

Syed Rizwan Co-founder & Chief Sales Ofď€ cer

Syed Abdul Kadar Co-founder & Director

Bharath Dhanaraj Co-founder & Managing Director

T

he world’s second largest telecommunication market –India has registered strong growth in the past decade and a half. With over 1.2 billion subscribers and with daily increasing subscriber base, there have been a lot of investments and developments in this sector. An increasing number of choices for subscribers and one of the lowest tariffs in the world have made the cellular services in India attractive for the average consumer.

With the continued focus on outstanding infrastructure designing and implementation capabilities, Agileintelli Network India Pvt. Ltd. is witness to the increasing telecommunication market in India. Having a presence in Karnataka, Tamil Nadu and Maharashtra.

The company is on a mission to help the customers intelligently manage their IT Infrastructure by providing cutting-edge solutions and thus creating a safe and secure environment in handling their day-to-day activities.

The Trio Bharath Dhanaraj, Syed Abdul Kadar, Syed Rizwan: This trio of Co-founders has a well-defined area of expertise which has helped the company a lot in achieving its milestones and goals.

Bharath Dhanaraj, Co-founder and Managing Director has more than fifteen years of experience in solution designing. He has successfully implemented various IT projects for his previous organizations, before

Co-founding Agileintelli Network India. In Agileintelli, apart from heading the company, he has taken the responsibility of the CTO role.

Syed Abdul Kadar, Co-founder and Director had more than two decades of experience in Service Delivery, HR and Process implementation in his previous organisation, before co-founding Agileintelli Network India. He heads the Service delivery, Operation and Finance in the company.

Syed Rizwan, Co-founder and Chief Sales Officer holds close to two decades of experience in Business Development & Sales of IT Hardware, Software and Networking Products, before Co-founding Agileintelli Network India. In Agileintelli, he is responsible for Sales, Business Strategy, Product Alliances and exploring new avenues to increase the sales.

More about the Company Founded in November 2013, Agileintelli Network India Pvt. Ltd. is a Unified Network Communication solution provider having excellent resource team of Consultants and Solution Designers, Technology Experts, Project Managers, and Business Professionals. A customercentric company Agileintelli has a consultative approach with customers. Based on the customer’s requirement, it designs and proposes the right fit product.

With the vision of living up to the Company Values by being more than just a premier purveyor in providing IT Solutions and working with passion to create competitive

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Providing skilled resources to manage IT & Telecom Infrastructure and helping clients with the right optimization Manpower

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advantages for the customers while treating the employees and associates with respect and dignity.

Notable Highlights The whole team at Agileintelli is striving to provide cutting edge solutions with efficient implementation and post-sales support. This has helped the company to win the confidence of high-profile clientele including defense PSUs.

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We at Agileintelli offer specialized expertise to design wired & wireless solutions

“We feel the solution comes first and then the cost, which can be handled if we have designed the right solution, considering the customer's pain area and budget.", says the co-founders of the company. Further, they say –"Being true to the company's vision statement, we always like to uphold the dignity of each & every member of Agileintelli by giving them independence & flexibility.”

The Essential Elements

In addition to IT Networking, Wireless, Surveillance and Security (Data & Network) Solutions, the company is now focusing on different software solutions. The constant focus towards the software solutions like NMS, Helpdesk, Asset management and IDAM, allowed the company to gain the new entries of the customers and upsell to its existing customer base. The recent orders for NMS, Helpdesk, Asset Management and IDAM from the customers have earned Agileintelli a slot in the list of Software Solution companies in India.

Here are some essential elements of a successful business relationship shared by the co-founders of the Agileintelli.

• Consult, Design, Implement fulfilling the customer’s expectation.

• Aligning with the right set of OEMs and products.

• Concrete planning in terms of SOW and post-sales support.

• Payments to the vendors on time as per the agreed terms.

Today, Agileintelli offers a wide range of solutions, catering to customers from Retail, PSU, Enterprise, Hospitality segments and has the vision to achieve much more. It won ‘Annual Maintenance Contract’ from a Defense PSU for Network Active and Passive products in the year 2015. With this achievement, it marked an entry into the services domain. In the year 2016, the company shifted its focus on surveillance solutions as well. It enhanced the abilities by venturing into software solutions like NMS, Service Desk, Asset Management, IDAM, VMS from the year 2017 onwards.

Co-founders’ Take on the Emergence of Tech-Enabled Startups

Agileintelli’s constant effort for endless innovative solutions has helped in overcoming all the challenges.

There is a huge increase in the number of tech-enabled start-ups, but there are very few who can create a huge impact. Technology can help in faster scalability, but at the same time meeting customer expectation becomes a bigger challenge. If any firm strikes a balance between technology and customer-centric approach, it can have a better success rate.

Non-Access to funding is also one of the major reasons for the failure of 30% of start-up firms globally, restricting the expansion plans. Most of the tech-enabled

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We are a result-oriented company, with a passion to help our partners and clients in their quest for excellence

start-up have been successful in the past decade, because of their innovative or better approach to Business/Customer and not just their edge on technology.

Also, the success rate of Tech-enabled start-up depends on a good advisory team and human capital which is instrumental in planning the long-term goals and executing the same. Credibility and competence of promoters, as well as all other stakeholders, attract more investments.

Roadmap Ahead In the coming years, the team of Agileintelli has decided to focus on getting into the software professional services.

From the day one, the company is having a clear focus to be in IT Networking, Wireless, Security (Data & Network), Surveillance and Software Solutions; and it is promising to continue to do so for a while. But, it is also on a constant lookout to go above and beyond.

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PERT TELECOM

SOLUTIONS LIVING THE EXCITEMENT OF INNOVATING

L

everaging the industry-wide experience, deep technology expertise and comprehensive portfolio of solution and services defines Pert Telecom Solutions Pvt. Ltd. (PertSol) as a leading Telecom Solution provider in today’s time. The company has created its niche by providing innovative processes and cutting-edge technologies to build reliable and scalable solutions to help its customers achieve their business objectives.

To get more insights about the firm’s prominent services and uniqueness, we bring you an exclusive interview with the young and dynamic Co-Founders of the firm, Mitesh Laxmilal Vageriya –the CEO, Gurjot Sandhu –the Chief Business Officer, Madhusudan Rajbhar –the Chief Operating Officer.

IS: Kindly brief us about the Company.

Science and Technology have always tried to solve problems that affect humankind. At the same time, these solutions need to be practical and easily implementable. A simplified yet highly efficient solution is what we, Pert Telecom Solutions Pvt Ltd (PertSol), believe in.

Incorporated in 2014, with a unified goal to provide out of the box solutions for Telecommunications, Government and IT Sector; the company aims at delivering superior products that touch the masses. Our solution offering has been shaped by our deep domain knowledge, built by harnessing our strength in next-generation technologies across Telecom Compliance Management, Emergency Response System, Big Data Analytics, Internet of Things (IoT) and Healthcare Management Services. In a market where vendors leeched clients by harping on the

14

complexity of solutions, Pert Telecom Solutions branded itself as a trustworthy company that can provide solutions for every problem in a simplified yet highly efficient way, thus the tagline “Simple solutions for Complex World”.

In more than five years, we have gained a valuation of Rs.200+ Crores with average revenue per year now reaching 40+ crores. At the same time, we have also carved our leadership position by dislodging large competitors and designing unique solutions.

IS: Brief us about the Founder/CEO and his/her contribution to the upliftment of the Company. What was the source of inspiration to be a pioneer in the Telecom Solution Providers segment?

Mitesh Laxmilal Vageriya is the Co-founder and CEO at PertSol. With over 16+ years’ experience in the Telecommunication Industry, he has helped Telecom Service Providers and Solution Providers to create and deliver new solutions, products and services. A leader in a true sense, he specializes in leading companies to the next level of growth through his capabilities of managing large and geographically diversified teams. His ‘never say no’ attitude makes him a charm across all clients who like to work with him for his deep knowledge of solutions and services, and his availability to be able to fix any issue.

Gurjot Sandhu, Co-founder and Chief Business Officer is a member of PertSol Board. An experienced and seasoned sales and business development executive with over 13+ years of experience in Sales, Strategic Account Management, Partner/Vendor Management, Gurjot specialization lies in handling complex negotiations, winning multi-million-dollar deals, defining go-to-market

JULY 2019

Madhusudan Rajbhar, Co-founder, Chief Operating Officer has been the very foundation of PertSol. An IT Professional with 20 years of insightful knowledge of business process analysis and design, domain & technology expertise with strong integration skills, project execution & project delivery and Account Management.

Madhusudan is an astute planner with excellent communication, analytical problem solving and relationship management skills. He brings his valuable experience in conceptualization, creation of flexible and expandable software architecture to meet client's requirements. His 20+ years of experience in various fields has helped the company grow with inbuilt strength and financial stability.

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At our core, we believe that every thought can be put to program, every problem has a solu on and we can simplify it through an innova ve and future-ready offering

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strategies and expanding market penetration. He has worked with various top-notch Telecom, IT, Government and Law Enforcement clients in Asia Pacific, EMEA and Latin America regions. He is the key to the company’s true success. He has been the driver for all businesses received by the company as he has not lost any sales opportunity till date.

PertSol was conceptualized with people's security in mind.

We wanted to be a catalyst in the fast-paced digital world and the aim was simple - addressing the real needs of the Government, Law Enforcement Agencies and Telecom Service Providers. Over the years, PertSol has grown to be one of the most sought-after organization that provides industry leading solutions for the National security, Telecom compliance, Emergency Response System, Smart Cities and alike.

IS: What are the distinct products and services provided by the Company, setting it apart from its competitors?

PertSol has carved its name by being India's first company to provide Emergency Location Services. We are proud to share that currently all statewide Emergency Location Services in India run on PertSol's iLocator platform. We are also the first company in India to develop Lawful Interception Platform in-house. Our IP Log Management Platform called iSecureHL is robust, highly scalable and capable of processing 7+ Billion records per day and its system can manage 2+ Trillion records. We have recently entered Smart City IOT Solutions. Also, our Managed Services for third-party solutions have helped operators save 40% YoY basis.

JULY 2019

Gurjot Sandhu Co-founder &Chief Business Officer

Further, we offer many more unique solutions and services like: • Unified Lawful Interception and Monitoring platform for Wireless (2G/3G/4G/5G), IP Leased Circuits, Wireline, NGN, IMS Networks which is cost-effective replacement /implementation for multiple LI systems.

• Location Services Platform inclusive of GMLC, SMLC and complete LBS Services

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We strongly believe that our employees are our key strength who help our customers receive the best solu on along with mely support

• Solutions and services for Smart Cities, Governments, Homeland Security IS: What are the key attributes that helped the company to surpass every challenge? What are the benefits gained by your clients while doing business with you?

PertSol began as a startup backed by its team of confident and enterprising partners who ensured sustainability at the initial stages. Our customer-centric approach and zeal to deliver projects on time helped in creating market visibility, gain customer trust and acceptance, resulting in the improved brand image of the company. This aided in further gaining new projects while receiving repeated orders from our existing clients.

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This credibility is PertSol’s biggest USP for the client, acting as a faithful friend who will deliver what he promises. Its clientele includes Nokia, ZTE, Huawei, LnT, Tata Projects, BSNL, MTNL, Mahindra Defense, BVG and many government organizations like MP 100, Chhattisgarh Police, Mumbai Police and UP Police and many more. Our support team ensures that the client's systems are always up, and they have someone to rely upon when the need arises. Compared to the competitors, PertSol’s clients save huge cost as its solutions are not only best priced in the market but also offer smaller hardware footprint while delivering double the volumes! We promise our clients 24 X 7 support, with the top management available for quick resolution, if required.

Mitesh Laxmilal Vageriya

Co-founder & CEO

• Large data analytics, data warehousing system with the capability of managing trillions of records • End to end compliance management system for Telecom Service Providers • Remote Access System as per the government mandate • Managed Services and Maintenance support for complete telecom infrastructure

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IS: What is the current scenario of Telecom and Network Solutions space and how is the Company embracing the technology changes?

Currently, the Telecom and Network Solutions market is consolidating with an aim to reduce both, the network footprints and the cost of running it. There is also a drastic shift from being a voice-centric market to a data-centric market. Further, cybercriminals have become advanced and data networks are being used extensively for criminal activities these days. With the arrival of 5G in telecom domain, the monitoring requirements will increase many folds. Telecommunications and IT is changing every day at a faster pace with the need for aggregated platforms and lower cost of ownership. Today, business’ want newer technologies and better solutions with faster deployment, without burning a hole in their pocket.

JULY 2019

IS: What is the role of your employees behind your Company’s success? How do you keep them motivated?

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PertSol is gearing up with its warhead to ensure that it creates a strong foothold in the market in the years to come. While the world ideates about the future, we at PertSol are getting future-ready now with our solutions for 5G, Integrated Compliance Management, Next Generation Emergency Response Systems, Mass Interception Platforms, Large Data Warehouses that handle zillions of records, Smart Cities that are people-centric and many more.

With the kind of solu ons we provide, security and privacy play a pivotal role

As a service and solution delivery organization, our employees are the most valuable representatives of the company for the client and they are committed to ensure that their delivery, communication, and responses match the company's vision and motto. We strongly believe, that our employees are our key strength who help our customers get the best solution along with timely support.

We believe in having a creative and open work environment that encourages people with different styles to cultivate their talent and participation. We position the team to succeed, then offer them the autonomy to work towards our common goals. Further, we nurture talent by matching career goals with the right profile, followed by timely training, detailed evaluations and constant feedback.

For us each employee is an asset! The opportunity to gain new skills and experiences has tremendously motivated our employees to grow as individuals resulting in higher levels of performance, profitability and productivity for the organization as a whole.

IS: What would be your advice for the budding startups and entrepreneurs in the industry?

For all startups, I will only say that you must believe in what you want to deliver, always keep the customer at the centre of your deliveries and remember that your solution will change lives!”

For the entrepreneurs my only advice is that “you must work together as a team while building on the strength that each partner brings and disregard any negatives.”

IS: Brief us about the company’s future perspectives.

By 2021, PertSol aims to be a market leader for Telecom, IT, Smart Cities and Government oriented solutions and

JULY 2019

Madhusudan Rajbhar

Co-founder & Chief Operating Officer

services. It aims to take its Emergency Services to at least 10 countries and its Smart Cities initiative to 20+ cities.

Mitesh says, “It’s our endeavour to save telecom companies 100+ crores of expenditure by providing best in class integrated Compliance Management platform. Our Solutions and Services vertical shall ensure high quality products, deliveries and implementation as per the client’s requirement via 1000+ employees that we plan to recruit over the period of time.”

PertSol

Simple Solu ons for Complex World

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The Essence of

INNOVATION INDIAN in

MANUFACTURING

C

hange is an evident factor in everyone’s lives may it be a person or an organiza on. The thing that ma ers the most is the gravity of the change. Whether it is posi vely reinforcing or nega vely derailing one’s work. The dynamics of the Indian manufacturing industries have shown the country’s capacity to create a versa le pale e of products from various segments and its ability to deliver. Innova ons in the industry have been a constant driving force, inspiring different sets of qualita ve goods, types of equipment and peripherals to be manufactured indigenously.

Innova on is defined as ‘a process by which varying degrees of measurable value enhancement is planned and achieved in any commercial ac vity,’ by the Indian government’s Na onal Knowledge Commission. According to one independent report, the country s ll has a lot of merit when innova ons in manufacturing are to be considered. One of the largest advantages the manufacturing sector

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has is the market’s enormous diversity in consumer’s tastes and preferences.

The things that have led to frugal inven ons are price sensi vity and value consciousness amongst the consumers. A rapidly growing young genera on of the middle-class is crea ng a huge demand for advanced products which need to be sa ated.

However, Manufacturing in India is in a dire need of overcoming the challenges pertaining to the industry such as insufficient infrastructure and access to reliable power solu ons.

Hence, innova on in the op miza on of expensive energy consump on is really galvanizing. The strongest mo vator for the Indian manufacturing sector could arguably be innova ve technologies. A forerunner for this is definitely access to cu ng-edge research and present world-class technological advancements. Over a few years, the industry has seen numerous opportuni es along with having a concentra on on research and development. All of this, under the

microscope with a specific focus on enhancing compe veness.

Growth Impetus In the past seven years, manufacturing in India has expanded its reach at a compounded annual growth rate (CAGR) of 8.5%. It is just moderately excessive figure than that of the overall economic GDP which increased at CAGR of 8.4%. Even though this performance is considered to be somewhat good, the manufacturing space in India needs to step up majorly if the industry wants to keep up with the government’s ambi ons. In order to be globally compe ve, Indian businesses require to be innova ve and different across the value chain.

This is possible when there is an availability of technology, equipment, financial resources along with reasonably economical trained labor force. The Manufacturing ac vity in India grew at its fastest pace during the last three months from May this year, which was led by consumables.

The government has indicated signs of high growth in the future.

JULY 2019

Innova on in Crea on There are a lot of companies bringing innova ve products related to the Indian manufacturing sector and crea ng or ďŹ lling niches in the market. Some new products are revolu onary in nature and are pu ng the manufacturing sector of India on a pedestal for sure. A few of them are listed below:

JULY 2019

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1

FARO’s Cobalt Design 3D Scanner, which is for industrial use. Mainly, for design professionals. The global leader for 3D measurement and imaging solu ons, FARO introduced Cobalt Design structured light scanner product which signiďŹ cantly reduces data capture me and delivers quick results.

NORDAC PRO SK 500P by Nord Drivesystems. It possesses the state-ofthe-art control cabinet inverter with the latest component technology and ul mate levels of func onality, connec vity, and modularity.

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2

FAR launches Versys VF-15. It is a fully automa c short bar feeder, which completely eliminates setup changes over me like Pusher/Pushrod manual changing, and bar stock center adjustment, etc.

Igus 3D Printers, which makes building any spare parts of machinery quite easy. The company provides 3D prin ng services and gets the product delivered within a few hours of its designing.

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Lastly, The Indian manufacturing sector has the capacity to posi on itself at around $ 1 Trillion by 2025. India is expected to be ranked amongst the top three growth economies and manufacturing hub or focal point of the world by the year 2020. Due to the implementa on of the Goods and Services Tax (GST), India is on the path to becoming a common market with a Gross Domes c Product (GDP) of $2.5 Trillion.

The Indian government envisages a holis c approach towards the development of the na on with a plan of concurrent expansion related to industrial corridors and smart ci es. The corridors are supposed to assist further in integra ng, monitoring and developing a beneďŹ cial environment along with the industrial development. All of this will promote advanced prac ces in manufacturing processes in India.

Darshan Parmar

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JULY 2019

I

n an interview with Insights Success, Tim Ti, the CEO of UTStarcom have shared some insightful views and highlighted the influences made by their company to be the most prominent telecom solution provider, which focused on offering the most innovative, reliable and cost-effective communication products and solutions to the customers.

IS: Kindly brief us about the inception story of UTStarcom India Telecom Pvt. Ltd, followed by its overall journey till date.

UTStarcom was founded in 1991, and from the beginning the company was focused on offering the most innovative, reliable and cost-effective communication products and solutions to our customers.

UTStarcom's intelligent network solutions enable operators to offer more and better revenue generating services at lower capital and operating expense. Our extensive investment in R&D enables us to optimize our solutions for the complex requirements of 5G networks, cloud-based services and video streaming applications. Our products address the needs of the fastest growing functions within the network related to mobile backhaul, metro aggregation and broadband access.

UTStarcom began trading on NASDAQ since 2000 and has presence in many markets globally, India being one of the key international markets for the company. We have been associated with Tier 1 Telecom Operators in India since 2002. We have provided large volumes of our products and solutions and successfully executed multiple turnkey projects in India and SAARC region for many leading operators and service providers, and have been continuously providing management and maintenance services for their network.

Tim Ti CEO

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IS: Please tell us something about your Founder/CEO – their professional journey, milestones, and mentionable quality traits that make them stand ahead in the industry.

Mr. Tim Ti has served as Chief Executive Officer and a Director of the Board of Directors of UTStarcom since 2016. Mr. Tim Ti has more than twenty years of business, management and technology expertise in telecom market. Prior to assuming the CEO and Director role, Mr. Tim Ti served various roles at UTStarcom, including Senior Vice-President of Advanced Network Architecture Technologies, Senior Vice-President of R&D, General Manager of the Broadband Business Unit, as well as CEO of Virtual Gateway Labs, Inc., a subsidiary of UTStarcom.

Before joining UTStarcom, Mr. Tim Ti was the Director

JULY 2019

Interview Insightssuccess Interview withwith Insightssuccess of Application & Marketing of Advanced Communication Devices Corporation. He received a Master of Science degree in Computer Engineering from Santa Clara University in 1993.

IS: Enlighten us about the vision and mission of UTStarcom India Telecom Pvt. Ltd? We have been working in India with the mission to provide faster, more reliable and cost effective networks based on the latest technologies to enable internet proliferation and fast adoption of modern communication services across India.

IS: Tell us about the notable milestones or some notable awards/achievements the company has received so far.

Since its inception UTStarcom has been early adopter of latest technologies, driving innovation with launch of new solutions in the industry. UTStarcom was the first vendor of carrier-class IP based DSLAM/ MSAN, GEPON solution, MPLS-TP based integrated Metro Aggregation solution.

More recently, UTStarcom was among the few first to demonstrate the complete Segment Routing SRv6 solution and its interoperability during EANTC Interoperability Testing in Berlin in 2018.

In India, UTStarcom received Wi-Fi Leadership Awards 2018 as the ‘Most Promising Wi-Fi Brand’ at My India WiFi India Summit & Awards 2018 organized by DigiAnalysys in New Delhi last year.

IS: How are you fighting the challenges in terms of emerging market players and competitive costs?

The demand for modern telecommunications services and solutions is driving healthy competition, which in its turn ignites continuous modernization and the use of innovative and cost-effective solutions. Our continuous work on development and implementation of more efficient networking technologies, hardware and software design optimization, integration with SDN for increased automation of network operation helps to keep costs of our solutions at competitive level and facilitates TCO reduction for our customers. Speaking specifically about India, our commitment goes even further in order to meet price requirements of the market. We embrace the ‘Make in India’ campaign, and are happy to be partnering with local manufacturing firms to produce our equipment in India.

IS: What are your strategies to maintain hassle-free work environment and measures for employee development in your line of work?

Being a hi-tech company and a telecom solutions innovator, our biggest value clearly is in our expertise and knowledge, which is mostly accumulated in our people. We consider

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creating a comfortable hassle-free work environment and driving employees’ development as one of the important success factor for our company. The company has a dedicated quality department that is responsible for the EHS (Environment, Health, Safety) management that provides required safety trainings, arranges a free full health check every year etc. The company has a special training department (UTStarcom University) with a goal of providing various trainings to employees to enable professional growth and support career development opportunities. We have various training programs and courses: new employees on-job training, ‘mentor system’ training program for interns and new graduates to help them know the company’s culture, products and assume their job role smoothly and fast, professional trainings. The company regularly arranges professional knowledge sharing sessions and lectures from our own experts or guest lecturers, training programs to improve management skills.

IS: As an IT Solution Provider company, how have you managed to create a niche in your segment, in respect to the ever-growing competitive market?

UTStarcom has always been a company that drives innovation, not afraid to experiment and be the first to develop and/or integrate new technologies into our products and solutions. Just to bring a recent example, UTStarcom was the early adopter of the highly promising Segment Routing SRv6 technology, developing SkyFlux UAR routing platform and being among the few first to demonstrate the complete SRv6 solution including control and forwarding plane and its interoperability during EANTC Interoperability Testing in Berlin in 2018. This spirit of innovation enables us to continuously develop and bring to the market interesting competitive products. The other key part of our strategy – we always carefully listen to our customers, learn their requirements, needs of their business, and try to address them with our advanced yet cost-effective solutions. The combination of these two attitudes – constant innovation and attention to customers’ needs – is our strategy to stay competitive and deliver attractive offering to our existing and potential customers in today's challenging and dynamic telecom market.

IS: The Wireless market has gained momentum over the past few years. How do you embrace this change and have managed to evolve as one of the market leaders in providing various wireless tech services to your clients?

Also describe the other products and services that set you apart.

Wireless technologies really became ubiquitous in recent years driven by tremendous popularity of smart mobile devices and related bandwidth-hungry services. Wi-Fi and 4G networks are widely deployed and available in many places in India and around the globe, and now the emerging

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5G mobile technology comes with promises of significant increase in performance, with support of many new use cases and with potential to re-shape entire industries and societies. UTStracom addresses the needs of the market in multiple aspects: offering efficient carrier grade wireless solutions, and providing advanced transport network infrastructure for wireless networks.

Our end-to-end carrier-grade Wi-Fi solution optimized for carrier wireless networks, public hotspots, enterprises and similar applications provides support of the latest 802.11ac Wave 2 and 802.11ax standards and includes various indoor and outdoor Wi-Fi access points, wireless controllers, a cloud-based wireless platform, strong network management. The solution was extensively used in large-scale hotspot deployments in many parts of India with some of key Indian telecom market players. UTStarcom received the ‘Most Promising Wi-Fi Brand’ Award last year, which demonstrates recognition of our technological leadership in wireless market.

Wireless networks generate a lot of traffic that needs to be transported between bases stations and the network core, and support variety of use cases and applications that set complex requirements to transport networks. Taking 5G as an example, it brings new and often challenging requirements related to transport network flexibility and service agility, very high bandwidth, huge network capacity and scalability, network slicing, extra low latency, highly accurate time synchronization, significantly improved cost efficiency, and many others.

UTStarcom addresses these challenges with our cuttingedge packet optical networking solutions based on the latest developments including Flex Ethernet (FlexE) lightweight TDM Ethernet transport, Segment Routing tunneling technology, and highly accurate time synchronization over packet implementation, all tightly integrated with Software Defined Networking (SDN) platform. All these advanced technologies are integrated as the UTStarcom’s SkyFlux next generation communications platform designed for performance, flexibility and efficiently. Combining benefits of the advanced solution architecture with the global network view and flexible SW nature of SDN-based control, the SkyFlux platform enables network and service transformation through network programmability, automation, and centralized intelligence, significantly simplifying operation and reducing overall network complexity. We believe that the platform provides a perfect solution for 4G/5G mobile network transport that can meet all their complex requirements.

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IS: How do you define the essential elements of a successful business relationship in today’s complex business environment?

The key element without doubt is trust. Of course, a telecom/IT solution provider must be innovative to stay competitive, must deliver products that satisfy its customers and are future proof, products that facilitate success of customers’ business models and help them to meet their targets. Certainly, it is important to deliver products that are cost competitive (or bring significant added value to justify higher price). Services (and their quality) provided along with products are valued and important in customers’ decision-making process too. The list can be continued.

However, all these points may lose their value without trust between a customer and a solution provider. We believe that trust is the key element in business relations – trust that builds over years of dedicated work, loyal partner-like attitude, trust to the vendor’s ability to listen, innovate and deliver, and of course through the track record of successful projects.

IS: What are your views on the emergence of tech-enabled startups, especially in the last decade?

Absolutely positive on many aspects. Startups generate many new ideas, non-conventional solutions to problems, revolutionary technologies, they drive innovation and in some cases shape entire industries. Take SDN as an example – many SDN solutions have their roots in early developments done in startups. Of course, such intensive innovation creates stronger competition, which definitely is a positive thing: it brings challenge to existing vendors and solution providers, drives technology evolution and helps to keep prices on reasonable level. And we should not forget that startups create many jobs, provide employment opportunity to young specialists, and pay taxes creating immediate positive effect on the economy.

IS: What are your future plans for the company? Where do you see the company in the years to come?

We are very much determined to continue focusing our main efforts on our key areas of expertise – packet optical networking solutions, broadband access and SDN. With coming of 5G and growing demand for IoT, M2M, Smart Cities, Cloud-based services and Data Center Interconnect, as well as in view of encouraging plans related to development of fiber and wireless infrastructure in our key international markets, we see a lot of opportunities for us in which we can apply our knowledge and spirit of innovation for the benefit of the industry, supporting smooth roll-outs of 5G and fast adoption of other new applications. At the same time, we are interested in exploring and continuing our investments into development of solutions for emerging market segments including IoT, smart retail, and intelligent network edge.

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Connecting the World through its Exceptional Services

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oday, India is one of the largest telecommunication markets in the world and has registered strong growth in recent years.

Availability of mobiles phone, digitalization, and technological advancements are some of the reasons that are fuelling the growth of this sector. The liberal Indian government policies and strong customer demand have further aided the growth.

On the other hand, there is a lack of professionals who deliver quality services. There is dire need of skilled professionals that can help to scale up this industry.

Alphadecimal Networks Pvt Ltd (ANPL) is one such leading Telecom Network Planning, Deployment and Optimization Company in India which is delivering quality services to its clients. The company works for all major operators and OEM in India on 2G, 3G,4G, Wi-Fi, small cell, IoT, FTTH, Civil and Electrical turnkey projects.

Meet the Dynamic Persona Sanjay Kalathiya, Founder and CEO of the company is charting the course for the future of the company.

Before founding Alphadecimal Networks, he successfully handled diverse work portfolios including RF, Transmission, DWDM, POI, SYNC, and Wi-Fi as Senior Manager-Network Services at India’s leading Telecom Operator IDEA Cellular Ltd. Before that, he worked with ADA Cellworks Wireless Engineering Pvt Ltd. Academically, Sanjay holds Engineering Degree from DDIT Nadiad and Finance Management Degree PGDBA from Symbiosis Pune.

“I believe in empowering human resources, do excellence in Telecom Network, add values to the valuable human life by means of telecommunication that benefit society and country at a large”, Says Sanjay.

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Delivering Best-In-Class Services Alphadecimal team members have more than a decade of experience in GSM, EDGE, WCDMA, LTE, Wi-Fi, VoLTE and IoT technologies. It offers wide range technical services including wireless network deployment, optimization, EMF, and MRO testing, fiber laying, small cell, and IoT implementation to its clients.

It works with wireless Carriers and OEM to upgrade and optimize their networks as they migrate from 2G to 3G to 4G. Additionally, the company is offering a wide range of services including RF Planning, Drive Test, KPI Benchmarking, Drive test post-processing, SCFT, EMF Surveys, MRO Certification, TERM Audit, Transmission Network Planning, RF Optimization, Network Installation, Commissioning and Integration solutions to its patrons. The company empowers its employees with all tools and tackles and enable them with state of the art technology to deliver world-class services.

Why Alphadecimal?

The word Alpha represents the first letter of the Greek Alphabet A to Z and Decimal represents the Latin Numbers 0 to 9. The combination of Alpha (letters) and Decimal (numbers) can create numerous opportunities.

Similarly, the company works innovatively and endlessly to deliver the best possible technical solution for its patrons.

On account of its quality services and commitment towards work, the company is standing tall in a crowd.

The company’s services are based on the foundation of trust, reliability and dedication.

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The company truly believes in customer satisfaction, hence always ready to walk an extra mile for customers.

The company’s network solutions are helping its clients to achieve enhanced execution and prompt return on investment, by automating tasks and enabling engineers to focus on the most pressing issues. Alphadecimal is integrating honesty, integrity and business ethics into all aspects of its business functioning.

Seizing Opportunities According to independent reports, India represents ideal growth opportunities for the telecom sector as only 30% of cell sites are fiberized as compared to 80% in Korea, China, and Japan. Additionally, in the enterprise segment, many MSME organizations are yet to get fiber connectivity.

Till now, the company has deployed telecom equipment to/at around 8000 cell sites and conducted network testing for around 6500 cell sites in India. The company works for all the major operators and OEM in India.

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Sanjay Kalathiya Founder & CEO

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What lies ahead?

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Our services are based on the values of Trust, Reliability and Dedication

With technological advancements such as virtual reality, augmented reality, 5G and IoT, the industry is growing at an amazingly rapid pace. Telecom industry is contributing a lot in the area of remote education and telemedicine. Progressing forward with the positive approach, the company is expanding its foot print in the telecom sector and diversifying as an engineering company in India. Alphadecimal will continue to deliver exceptional services to its clients.

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ommunication forms the backbone the today’s connected world. And to keep this important link in shape, Anritsu India Private Limited (Anritsu) provides test and measurement solutions encompassing all areas of wired and wireless telecommunications for its clients. These include mobile devices, global network infrastructure, and electronic components embedded in the various electronic device. It is closely involved with developing leading-edge technologies in partnership with its customers.

Industry-ready Products Anritsu has been an innovator of solutions that have helped the telecom industry to launch a product- services in time.

Following products by Anritsu have been selected by world-leading telecom operator or R&D houses to launch new products & services:

Madhukar Tripathi

Head- Marketing & Optical Business

Anritsu India Solutions for Unrivaled Network Performance

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5G NR Mobile Device Test Platform (ME7834NR) – It is registered with both the Global Certification Forum (GCF) and PCS Type Certification Review Board (PTCRB) as Test Platform (TP) 251. It is a test platform for the 3GPP-based Protocol Conformance Test (PCT) and Carrier Acceptance Testing (CAT) of mobile devices incorporating Multiple Radio Access Technologies (RAT). It supports 5G NR in both Standalone (SA) and Non-Standalone (NSA) mode, in addition to LTE, LTE-Advanced (LTE-A), LTE-A Pro, and W-CDMA. When combined with Anritsu’s new RF chamber MA8171A and RF converters, it covers the sub-6 GHz and millimetre wave (mmWave) 5G frequency bands.

Radio Communication Test Station MT8000A -- It supports the latest 5G technologies, including 4x4 MIMO, to increase data communication speeds in the sub-6 GHz band. It also fully supports 8 CC for wideband mmWave testing and covers all 5G frequency bands to be used during initial 5G deployments, as well as 2.5 GHz, 3.5 GHz, and 4.5 GHz in the FR1 band, together with 28 GHz and 39 GHz in the FR2 band. It is a highly flexible test platform optimized for both protocol and RF testing. The Rapid Test Designer (RTD) software environment delivers an intuitive user interface for creating, executing, and analyzing 5G NSA and SA protocol tests, while the complementary RF measurement software suite provides a flexible and efficient RF test environment for developers of 5G NR chipsets and mobile terminals.

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The Industry and its Pioneer The Telecom Sector has witnessed tremendous growth and become a platform where multiple services are being offered to consumers. A variety of applications are riding their acceptance on telecom infrastructure. India, with its big geography and mix technology deployment, has its testing challenges where test instrument which supports both legacy network and latest network are required. The country is also investing to adopt new technologies such as 5G or IoT or other services which is creating opportunities for T&M sector.

Anritsu on its part has blazed the trail as a pioneer of information communication and consistently contributed to creating new values. In the 5G/IoT fields, it has further improved measurement technology and enhanced its customer support which it has been cultivating throughout the mobile broadband forefront while delivering optimal Time To Market solutions. Also, in the food and pharmaceutical fields, it provides total support for customer quality-assurance activities including the building of the quality-assurance process and improvement of production lines, in addition to supplying high-quality inspection equipment.

One Man, Many Roles Madhukar Tripathi serves as Head- Marketing & Optical Business for the company. An MSc. Electronics by qualification, he has 20 years of experience in Test and Measurement (T&M) instrumentation industry. His role requires him to monitor and evaluate channel partner coverage and business model, suggest corrective action to improve Anritsu brand awareness and manage channel sales. It also includes planning marketing activities, training for new products and staff of channel partners. His role also requires him to evaluate, decide participation marketing activities and be responsible for all press releases and its

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Anritsu will continue to contribute to the realization of a safe, secure and comfortable society

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Field Master Pro MS2090A – It is a real-time spectrum analyzer which delivers a performance that was never previously available in a compact, handheld instrument.

With continuous frequency coverage from 9 kHz to 54 GHz, it is specifically designed to meet the test challenges of a full range of other wireless technologies in use today, including 5G, wireless backhaul, aerospace/defence, satellite systems, and radar.

coverage in media. Prior to this role he was handling channel (Indirect) sales and key customers in Anritsu India Pvt. Ltd. since 2007. In this role he expanded Anritsu business to new areas and appointed channel partner across India.

Work Ethics Anritsu believes in equal opportunity and providing a healthy, growing environment for all employees. It improves the work environment through the feedback system, rewards and awards to employees. It also provides various training for skill development and personal development to its employees to keep them motivating and leading professionals team.

More to Come Telecom industry is in a phase of evolution with new technologies for a better lifestyle which includes 5G, Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), Cloud Computing , Blockchain, Industrial IoT (IIoT), Industry 4.0 etc. This technical advancement will change our society – the way we live today, tomorrow will be always-connected era. Anritsu, thus, is working very closely with most of the leading operators, chipset companies and Mobile OEMs who are its leading customers as well as its partners whose products are contributing to this new era of social growth in many ways.

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MONTY MOBILE Passion | Experience | Innovation

The company is working closely with worldwide mobile operators, aggregators, and enterprises to facilitate the international flow of Voice and SMS across global markets. In its quest to constantly evolve and meet customers’ demands by exceeding all expectations, Monty Mobile also extended its portfolio to include a wide range of Data Monetization, FinTech, and Mobile Advertising solutions.

Ambitious Man Behind the Idea Mountasser Hachem, CEO and Founder A risk taker, Mountasser founded Monty Holding and its subsidiaries and dove into the telecom world over 2 decades ago. He has been very successful in building career and transforming the company into an International Hub with several branches all over the world.

Passionate about the communications and telecommunications industry, Mountasser constantly seek to invest in promising business opportunities whether in the Middle East or beyond. In the past decade, his focus was undoubtedly geared towards establishing, growing and further

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developing a number of telecom companies that provide SMS Hubbing, Roaming Brokerage, and Wholesale Voice Traffic services among other advanced telecom solutions, all under one mother company -Monty Holding.

Wide Range of Products Monty Mobile is helping operators to maximize their revenues and to support them through innovative revenuegenerating products. It is a reliable organization engaged in this business with a qualitative range of industrial products. The company positions itself as an international SMS wholesale intermediary hub, Roaming broker, and a leading VAS solution provider. It is also one of the leading companies of this highly commendable range of products.

The company’s team of experts maintain a vigil on the quality of the products.

Every single piece of work is ensured with proper quality assurance. Since its inception, it is continually improving its quality to serve the clients better.

“Although innovation in the telecom industry seems to be getting scarce day by day, it/I believe there are still lots of opportunities for those who dare to take the risk. All what is needed is an agile, lean approach where innovation is a must.” said Mountasser.

We are committed to total customer satisfaction by providing quality products and services

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ne of the globally innovative and competitive company, Monty Mobile is providing completely genuine services to the customers. With the mission to become a leading company providing superior quality products and services at competitive prices, Monty Mobile was founded as a member of Monty Holding Group in the year 1998.

Monty’s USPs Ÿ Use of Modern Technology Ÿ Industry Standards Ÿ Timely and Quality Deliveries Ÿ Experienced workforce Overcoming the Challenges Besides company’s comprehensive

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It was very hard for an entrepreneur from the Middle East to enter international markets and gain the trust of operators everywhere. The high level of competition was really a challenge. However, with a wisely built product portfolio, high quality service, and seriously dedicated team, Monty Mobile has come a long way in the telecom business and is now proudly partnering with International Operators from all over the world and competing amongst the top players in the field.

TELECOM SOLUTION PROVIDERS OF 2019

“We encourage a team-oriented environment that contributes to improved employee communication, cooperation and performance, where each person is motivated by the company’s goals. We all work hard as one, have fun along the journey and celebrate the success together.” says Mountasser.

Industry Opportunist Mobile operators have a lot of lost opportunities when it comes to Customer Data, Value Added Services, Mobile Advertising, Mobile Money, Financial services, or others.

Unfortunately, they are not utilizing them in the right way. For example, Social Media players are making billions of dollars through mobile advertising, while the operators are doing nothing. As a matter of fact, operators are the owners of a huge pool of customer data. If such data is monetized properly through Customer Profiling and Data Analytics, the operator can drive huge mobile advertising revenues! And, this is what all are currently working on to enhance and develop.

“We jumped at the opportunity because of the nature of the industry and the innovation that we could see coming.” said the team Monty Mobile.

Word of Advice “There are lots of opportunities as well as lots of challenges in the telecom industry, just like any other industry. But it is very important not to give up, and to have the will and confidence in one’s self and the team.” stated Mountasser.

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Mountasser Hachem CEO & founder

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RR SOFTTECH Redening the Telecommunication Industry with Leading Edge Technologies ith the liberal and reformist policies of the government of India along with the strong customer demand in the telecom sector, India has emerged as a frontrunner in the global telecommunications industry. With the fastest growth rate, investments, and development in this industry, providing the best and technologically advanced solutions to the companies to achieve their target has become the need of the hour. RR Softtech is one such company which provides the best solutions with the help of the advanced technology products and quality services to meet the ever-changing need of their customers and clients.

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analyses the best practice & possibilities and then deliver according to the requirement”, the company has come a long way today. Additionally, its ability to analyze the Customer’s Business Process and Innovative Approach in solution designing and product placement has helped them creating a trust bond with their clients in setting up their businesses. The commitment required in fostering its services with quality is fulfilled by the experienced team by communicating directly with the manufacturer or the service providers. This concept has helped a lot to achieve mileage against existing industry players and gradually creating a market space of RR Softtech.

RR Softtech is a leading telecom company established at Chennai in 2008, providing tailor-made cutting-edge solutions to its clients to improve their productivity. The company follows a fruitful business relationship methodology and work to be a part of client business success & growth. It's experienced and tech expertise in terms of product training, technical audit, and analysis has helped them to deliver exquisite services and maintain the momentum of quality and budget-friendly solutions. The company also contributed in terms of business process workflow and suggestions related to production and performance tools. In-house conferences, meetings are held with technology experts and decision-makers to provide appropriate solutions to ensure client's success. Combining solid business domain experience, technical expertise, profound knowledge of latest industry trends and qualitydriven delivery model, the company offers progressive end-to-end telecom solutions. On-time delivery and ability to meet quick turnaround requests while exceeding customer quality demands, the company retains customer satisfaction.

The team understands the vision and aligns with the culture.

“No Cabin” culture helps a lot in terms of maintaining a healthy work environment where every employee tries to deliver the best for the growth of the company. This culture helps to generate innovative ideas and align with the priorities of key decision-makers to implement it. They focus on rewarding innovation and celebrating success.

Inspirations for the Employees

Specialism for the Success

Establishing a new venture and positioning space in the market is not a simple task. With the mission to transform the organization and improve performance, the company empowers to respond more quickly and intuitively in changing market dynamics. By applying the ethics “not to sale what we want to sell , Listen first the requirement and

Competition and Competitors are the part of business ecosystem which can't be compared in general, with the vision to focus on providing a complete solution to their customers according to their need, the company design, manage, build, and maintain high-quality telecom solutions for businesses and individuals. Its forte is to take requirements, apply the

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Protagonist to Their Success With rich industry experience and an age group witnessing the IT and telecom revolution, the revolution of dialup connection to 4G, pager to the smartphone, Founder and CEO of RR Softtech, Rajesh Raveendran has bestowed services for India’s economic growth and employment. His experience in the business domain, forecasting business, and understanding of the market conditions have thrived him to join the telecom business sector. His confidence to achieve business goals in addition to a true motivation to create a roadmap of RR Softtech as a telecom solution provider has led the company to its success.

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Rajesh Raveendran Founder & CEO

Trials and Tribulations Every growth comes with some opportunities and challenges that can be realized in a real-time scenario. But the key factor which impacts opportunities or challenge is the updated industry knowledge and business transformation according to the time demand. If a company is not up to date with the time and market condition, it can't create or convert any opportunity that would only result in bouncing back as a business justification and existence in the market. So, to continue the journey as an upcoming industry leader in the business segment, RR Softtech is investing more on its business transformation to be one step ahead against its competitors. Additionally, analyzing the market and customer feedback survey is gradually adding a value to overcome challenges.

Future Paths The world is witnessing the industry 4.0 revolution wherein the telecommunication is playing a pivotal role. The industry is expecting 5G data service which will boost the speed of IoT and Automation. Government Fiber to the village Project and initiatives is setting up for the future growth of the Telecommunication industry. Accordingly, the company is planning to explore business opportunities in Automation and Collaboration platforms. It has already started associating initiative with the vendors and technology leaders, which will reflect very soon under the RR Softtech Banner and accordingly set up the business roadmap.

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Our focus is on providing a complete solution to our customers’ telecom infrastructure needs

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latest telecom solution methodologies, and propose innovative & technical features that help its clienteles to achieve their goals. The RR Softtech provides numerous product and services, such as Unified communication and Collaboration solution [IP-PBX, Contact Center Solution, Telecom Automation, Audio-Video conferencing ], Datacenter and Cloud Hosting services. It also provides Bandwidth on demand according to the requirement, Single window Integration, and optimization services that completes the entire spectrum of Telecom Products and Services.

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motorbikes and scooters, being the most fuel-efficient option available. India’s used two-wheeler market too, has witnessed unparalleled success and unprecedented compounded annual growth rate in terms of revenue. The used 2W market has now outdone the new 2W market growth rate by clocking higher sales. Pre-owned is the new smart choice of consumers, who desire to own a private vehicle and commute hasslefree, without letting it go heavy on their pockets.

Nikhil Jain - Founder

The Changing Face of Used Two-Wheeler Industry

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This newly emerging used two-wheeler market enjoys a varied mix of Indian consumers who are looking to own a pocket-friendly mode of private commute.

College-goers, working professionals, bike enthusiasts who are looking to buy performance bikes at affordable prices, working women/housewives, low/middle income group, delivery boys and similar audiences majorly constitute the consumer segment of this market.

However, it differs immensely from the new two-wheeler market in terms of its structure; it is very unorganized and scattered when it comes to pricing and processes. The original manufacturer brands do not control parameters like, the price at which it is bought/sold/stored, the product condition, after-sales support etc., as opposed to, in case of a new two-wheeler.

India recently overtook China to emerge as the largest new and used two-wheeler market, globally. Today, our country grasps a massive market with 150 million two-wheelers on road, making India the largest producer and two-wheeler manufacturer in the world.

This market is predominantly run by unorganized sector individual sellers, local mechanics and small dealerships who resell used two-wheelers in small dingy shops, populated in a clustered market. This traditional fragmented market lacks a concrete format and comes with various inadequacies that reflect negatively in the consumer experience.

The rising fuel prices and an inevitable need to commute conveniently and independently, has led to a great demand for

In such a market that is devoid of any structure and standardization we realized

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echnological Disruption in the Omni-Channel Ecosystem

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Industry Insider the need to drive all our efforts in fixing three major aspects that were missing from the consumer experience; first was trust, second was transparency, and third was convenience. We sought to technology in order to organize the overall used two-wheeler ecosystem by bringing in good quality and a fair pricing system.

Reinventing the Customer Experience with Technology

Nikhil Jain is the Founder and CEO of CredR (credr.com) – one of India's Largest Used Twowheeler Brand, which has been voted by renowned business publications as the brand to watch out for. An IIT Bombay 2012 alumnus, he is the perfect example of a serial entrepreneur and a startup evangelist. Having successfully launched, scaled, and exited two ventures so far, Nikhil has a decade of experience of stirring various international business leaderships and operations. He has been recognized amongst the 30 Millennial Under 30 In Asia by Forbes for his noteworthy contribution to the E-commerce and Shopping landscape.

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With robust technology and tools in place, and a stringent grading system for automobiles, we can resolve the most common conflicts that a used automobile buyer may face. Here’s how we are transforming the overall experience through our tech-based solutions.

Verified Sellers: With a lot of stolen bikes being sold, bike thefts, and forgery cases being reported in the market, it is essential to verify two-wheelers for any legal issues. In order to maintain a quality supply of inventory that customers can conveniently choose from, a pool of legally verified vehicles with proper documentation needs to be ensured.

Quality: Providing Inspection on the critical automobile parameters and a detailed inspection report builds trust in the consumer’s mind with respect to the product quality. It helps them gauge the bike condition and make an informed decision.

Right Price: Unlike a new purchase, the used two-wheeler market has no structured pricing in place. To add transparency to the system, we use a proprietary, algorithm-based tool that evaluates the product and generates a standardized pricing using dynamic data.

Valued Added Services: The customer interacts at every point and to cater to their needs, value added services such as warranty, ownership transfer, insurance, servicing, and financing products can add convenience to the overall used bike buying experience.

With organized offline and online players emerging in the market, we are gradually seeing the industry’s shifting centre of gravity. The rise in e-commerce platforms has caused a big leap in the number of e-shoppers, which in turn have built trust in the consumers’ minds, for online platforms. While the buying pattern is largely and preferably an offline practice in case of vehicles, the online platforms too have emerged and gained acceptance over a period of time. The omni-channel ecosystem aims to transform the presently unorganized used two-wheeler market into a structured and trustworthy market with its user-centric web platform and offline presence.

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