The 10 Fastest Internet Service Provider Companies

www.insightssuccess.in September 2018 The

Aditya Ahluwalia

10 Fastest

Founder & Chairman

INTERNET SERVI CE Provider Companies

Company of the Month

CEO of the Month

Sanjeev Mohanty, CEO GBPS Networks Pvt Ltd

Aniruddhasinhji Jadeja, Managing Director & CEO, GTPL

W RLD PHONE INTERNET SERVICE PRIVATE LIMITED Journey fostering Creativity and Innovation

Editorial

L

ike Spiderman, if anything or anyone has been able to spread its web at the global platform in the most utmost manner is the ‘World Wide Web’. With the evolution of the commercial Internet in the 90’s, it had a radical impact on culture, commerce, and technology of every country. Going down the memory lane, ‘Arpanet’ is the ancestor of the Internet in the modern era. Introduced in the 1960’s, it laid the path for this technology to evolve and transform as per varying requirements from the different constituent of the society.

Be it the ease of asking ‘Alexa’ to play your favorite song to having a seamless video call with your friends and families staying miles apart or even with someone walking on the moon, the journey has been truly very evident and has knitted the world into the web of Internet technology.

The Internet: Unleashing Innite Possibilities

As an electric engine was the vector of the technological transformation of the industrial age, the Internet is undoubtedly the most decisive technology in today’s information age. It’s quite fascinating to explore a technology that has become a mainstay in our everyday life. In the Indian perspective, the Internet was considered to be a luxury and a style quotient post Y2K, has transformed into a basic necessity in today’s life.

The Indian ISP market is witnessing a surge with the advent of new players along with the established giants in the industry. The market is progressive and competitive in nature as players have created their own niche segment and are the pioneers of embracing innovative technologies at their end. Although India has the world’s 2nd Largest ‘Internet’ population, at the global level, it stands quite low in terms of ‘internet usage-to-population ratio’.

The transformation from ‘kbps’ to ‘gbps’ has clearly opened up new possibilities – both in the commercial and household sector. As the backbone to the tech companies, the evolution of the Internet is not less than a ‘Tsunami’ that aspires new technology to breathe in. As the top players continue to make roads in the unexplored territories, the Indian ISP market is set on the right trajectory of growth and expansion.

Devasish Kanojiya Devasish Kanojiya

Editor-in-Chief Pooja M. Bansal Senior Editor Shraddha Deshpande Managing Editor Rajarshi Chatterjee Executive Editor Devasish Kanojiya Co-Editors Rahul, Nibedita, Apurva Art & Design Director Amol Kamble Co-designer Priyanka Rajage Picture Editor Alex Noel Art Editor Sumit Lunawat Visualiser Savita Pandav Business Development Manager Akansha Garewal Marketing Manager Dhruv Apte Business Development Executives Tejaswini, Ashwini Research Analyst David Circulation Manager Vivek Database Management Prashant Technology Consultant Swapnil Patil sales@insightssuccess.com

September 2018 Corporate Ofď€ ces: Insights Success Media and Technology Pvt. Ltd. th

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CONTENTS

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W RLD

PHONE

INTERNET SERVICE PRIVATE LIMITED

Journey fostering Creativity and Innovation

Article 26

Editor’s Scoop The Internet Saga

CEO Of The Month

36

Tech Forum The Stance and Revolution of the ISP Companies

16 GTPL Hathway India’s Leading Multi System Operator and ISP

Company Of The Month

20 GBPS Networks Pvt Ltd

CXO Standpoint

Uplifting the ISP Industry with Pioneering Internet Services

Interview With Insights Success

38 Leader’s Column

32

Access to High Speed Internet – Impacting the Economy -

Esto Internet A Progressive Organization

Bangalore Broadband Network

Excellence through 24 Achieving Best-in-class Broadband Internet

24

Services

30 30

Intech Online Private Limited Connecting India with Digital Revolution

Kenstar Web Solutions

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The Power of Connecting the World with Real Internet Speed

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10 Fastest

Internet

Service Provider Companies

Keeping the Innovation Alive

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ustifying the name – World Wide Web, internet technology is undoubtedly one of the greatest inventions for mankind. This technology has transformed and is an integral part of almost everything happening on our planet.

To honor and acknowledge the contributions from the Indian ISP industry, we have crafted this special edition “The 10 Fastest Internet Service Provider Companies”. In this magazine, we have put together some of the noted players that have attained the business acumen and are the torchbearers in expanding the footprints of ISP in India.

On the cover story, we have showcased World Phone Internet Service Private Limited. Standing amongst the most trusted high-speed ISP & VoIP providers across the country, it delivers seamless solutions in the areas of enterprise internet, call-center, and IP PBX solutions.

As the ‘Company of the month’ GBPS Networks Pvt Ltd is a leading Internet & Broadband service provider in Pune, Maharashtra. The company is committed to enhancing the lives of consumers by using the internet with fast speed and ready access to search engines.

Moving ahead, we have featured Aniruddhasinhji Jadeja of GTPL Hathway Limited as the ‘MD and CEO of the month’. GTPL Hathway is the largest MSO in Gujarat and is the second largest player in the cable market of Kolkata, and Howrah in West Bengal, alongside having a significant presence in all other markets that it operates in.

Together with these, we have encompassed various companies who have performed exceptionally well and have excelled in the market. With over sixteen years of expertise, Intech Online Pvt Ltd is a leading Internet Service Provider licensed by DoT, India. It offers complete solutions for internet as well as intranet services, data center, networking, web and mail hosting. Bangalore Broadband Network Pvt Ltd has a rich experience of twenty years in serving the community. The company is known for providing unbiased and good quality internet service to the customers. Kenstar Web Solutions Pvt Ltd has now spread its wings to provide Internet Connection by the means of Wireless technology and Fiber Optic Cable in Aurangabad City.

Alongside we have enlisted other companies in this edition - Joister Infoserve Pvt Ltd, Tikona Infinet Limited, BluWiFi, and Tripleplay Broadband Pvt Ltd. There are some captivating pieces of articles provided by industry experts and our editors who have penned their views on the different aspects of the Internet industry along with having an insightful conversation with a leader.

Cover Story

W RLD

PHONE

INTERNET SERVICE PRIVATE LIMITED

Journey fostering Creativity and Innovation

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he Indian Internet Service Provider (ISP) market is crafting new milestones by each passing day by the virtue of its dominance and the surge in demand. As Reliance Jio forays into the ISP segment, the industry is not only witnessing a change, rather it is creating a renaissance in the entire business community.

At the same time, consolidation of the telecommunication market is restricting the customers with limited choices. The market is currently wide open and the players contributing in a niche market have an abundance of opportunities, to evolve as a mature solution provider in the ISP industry.

This process of continuous evolution has led to the inception of ‘World Phone Internet Service Private Limited’ in the year 2000. Listed among the ‘A’ category ISP in India, it offers a clear edge in services ranging from retail broadband, Internet telephony (VoIP), along with internet services for individuals and business houses. It is a leading entity and stands amongst the most trusted high-speed ISP & VoIP providers across the country. Additionally, World Phone excels in delivering seamless enterprise internet, call-center, and

“

World Phone is committed to set standards in customer satisfaction in terms of price, product, and services by optimal use of resources Founder & Chairman

“

-Aditya Ahluwalia

IP PBX solutions to over 130 countries at ISD rates which are even less than a rupee!

Astounding Services - World Phone Delivering a myriad of services, World Phone has ushered in a new era of telecommunication across the globe. Governed by DoT, Government of India and backed by the US-based multinational TI investment services, the company is spearheading the ISP market with high speed, exceptional clarity, and flawless connectivity. Headquartered at New Delhi, India, the entity has a network of regional offices located in prominent cities like Ahmedabad, Patna, Kolkata, Bangalore, Chennai, and Lucknow. The company has partnered with various channel partner networks through which further assists to cater the consumers across the country. This PAN-India presence has assisted the company to march ahead and cement themselves as a settled player in the industry.

A maverick Executive and A Seasoned Entrepreneur The stringent wall behind the success of World Phone is Aditya Ahluwalia, the Founder, and Chairman of the esteemed company. As a veteran in the field of telecommunication, media and information technology, his professional career spans over twenty-six years.

Throughout his life, Aditya has been an ardent achiever and his formidable expertize combined by his contacts within the telecom and IT space has resulted in crafting his professional journey in the best possible manner

“

Aiming to be a leader in

communication services using seamless, world-class

“

Established as India’s premier broadband and internet service provider, it has mastered the technical competence to deliver voice and data content over multiple platforms like Live, IVRS, SMS, MMS, GPRS, WAP, WEB, IPTV, and DTH. Having managed to integrate and activate the technical platforms of multiple Telco’s, it has evolved as one of the few VAS companies in India. It offers 24X7 support by the virtue of its dedicated technical team, along with having a R&D technical department which looks after managing and developing innovative IVVR and IVRS platforms.

Having already cemented as a leading brand in the ISP industry, World Phone is ready to explore the retail sector and is shortly launching a brand named ‘SpeedIndia’.

technologies for delivering internet, broadband and

internet telephony solutions

T h e

10 Fastest

Internet

Service Provider Companies

As an Economics (H) graduate from Delhi University, he commenced his professional voyage by joining the ‘Center for Development of Information Technology’ in its database laboratory. Representing the country in the UN on ‘Database Management’ conference was a key highlight of his early career. In 1985, Later, he ventured his own advertising and marketing consulting company which worked for prestigious clients like American Express, Citibank, Sony Corp, and Gillette to name a few. The year 1992 holds a special significance for Aditya in many ways. He was offered to be the exclusive representative of Hong Kong Telecom International.

Post-HKTL, Aditya has been dedicatedly involved in telecommunication business and has worked with major Telco companies including AT&T, MCI, Telstra, Teleglobe, IDT, Telia, Cable & Wireless, and VSNL to name a few. He moved to New York in 1997 with a determination to set up his communication business in the US. In the process, he acquired various companies from countries like the US, Poland, Ukraine, Macedonia, Guatemala, and Taiwan. In the present scenario, Aditya is concentrating to explore the untouched territories of the Indian market.

Consistency and Constant Efforts Balances the Wheel The transformational journey of the ISP industry has been nothing less than a phenomenon. Infrastructure, demand, and supply are the core segments which have been constantly evolving and the players are embracing every new innovation to stay ahead of the competition.

The influx of internet and the surge of video streaming over the past decade have made ‘high-speed’ internet as a necessity of life, rather than a luxury. SME’s along with individuals are demanding higher bandwidth as most of the SME’s are migrating to cloud-based services.

Video-on-demand services like YouTube, Netflix, and Amazon Prime are not restricted to the youth anymore; people from all age group are utilizing these services according to their needs. Researchers predict that by 2021, the broadband speeds will nearly double with wired devices accounting for thirty-seven percent of global IP traffic and thirty-five percent of end-user internet traffic delivering within a metro network.

Demand traffic is also set to double along with the internet gaming traffic which is expected to grow nearly

ten folds during the same period. Every year, the demand for bandwidth is increasing by over seventy-five percent.

The ISP industry, on the other hand, is steadily gearingup to cater to the various demands emerging from different segments. The players are aiming to penetrate into the unexplored markets by delivering high-speed internet at very competitive rates. The advent of fiber optics, ISP’s are better placed in delivering data transmission at a much faster rate which would be pivotal in catering to the needs of the consumers.

The Core Values – Setting New Benchmarks For World Phone, quality service, customer satisfaction, and affordability are the key guiding force around which binds the company policy to deliver customer-friendly solutions in the market. Emphasizing innovation and showcasing creativity along with uniqueness in developing their systems are the USP of the entity. It delivers innovative, unique and practical end-to-end solutions, and leverages its expertise in technology to expedite the client’s business success. The extremely talented work-force and the valued list of loyal customers are the two major success factors, setting the right growth of trajectory for the company.

Enticing Potential Clients with Comprehensive Strategies The cohesive approach and a unified progress from different segments including the Government, private players, and steady technical innovations have created a positive outlook for the ISP market in India. Leaders from various verticals who form an integral part of the leadership team at World Phone and had put forth their views of the future and how the entity does plans to embrace the changes for the journey ahead.

Akhil Khera (Country Head – Sales) - In today’s era, disruption leads the way towards innovation and evolution. The industry will experience rapid innovation.

The services need to be bundled with disruptive technologies, thus embracing change and drive growth along with the need to bundle accessibility with affordability.

“

Innovating

multi-pronged strategies and

earning customer

“

patronage for a

longer period of time is our forte

Kamlesh Kumar (Vice-President – Support, Training, and Development) - India will remain the fastest growing internet destination in coming years, provided the fact that it is the second most populous country in the world. Internet penetration in these areas has already reached saturation. It is estimated that around 75% of new user growth will come from rural areas in coming years.

Ravindra Kumar Rajput (Assistant Vice-President - Networks) - Internet Industry is perhaps now the most competitive and disruptive industry. As a business, ISPs have to focus on providing a consistent and high-quality service to its customers as well as maintain the profitability of the business.

Keeping a dominant stance towards the future, the company is working towards a multi-pronged strategy to counter the competition and stay ahead in the market. Rationalizing the cost structure and passing the benefits to the customers is playing a crucial role in combating the challenges pertaining to the emerging players and rising costs. Offering a bouquet of services, developing strategies without compromising the quality of services has been the trademark of World Phone.

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T h e

10 Fastest

Internet

Service Provider Companies

Company Name

Management

Brief

Bangalore Broadband Network Pvt Ltd bbnl.co.in

Arun Kajane Chakrapani Rao Founder

Bangalore Broadband Network Pvt Ltd is a consortium of techsavvy Open Source Cable Operators providing unbiased and good quality internet service to the customers

BluWiFi bluwifi.in

Krishnarajesh Kudapa Director

Bluultraband offers dedicated and shared ultraband internet access services to businesses and individuals

GBPS Networks Pvt Ltd gbps.net.in

Sanjeev Mohanty CEO

GBPS Network Pvt Ltd is one of the leading Internet Service Provider all over Pune & PCMC

GTPL Hathway Ltd b2csystems.com

Aniruddhasinhji Jadeja Managing Director & CEO

GTPL Hathway Limited is India's leading Multi Service Operator (MSO) engaged in cable TV distribution reaching an estimated nine million households in over 500 cities across 11 states in India

Intech Online Pvt Ltd intechonline.net

Amol Nalawade Managing Director

Intech Online focuses on Internet Protocol based data services, and solutions in Internet Bandwidth, Network Management, Data Centre Solutions, OFC connectivity, Application Integration, Hosting & DDOS protection

Joister Infoserve Pvt Ltd joister.net

Nikunj Kampani, Founder

Joister’s objective is to provide our customers with world class product, service and digital experiences that they believe they would get with the Joister’s network

Kenstar Web Solutions Pvt Ltd kenstar.com

Dr. Javeed Siddiqui Managing Director

Kenstar Web Solutions is an Internet and Broadband Service Provider that provides quality and reliable Internet services through wireless technology

Tikona Infinet Limited tikona.in

Prakash Bajpai Founder & CEO

Tikona TikonaInfinet InfinetPrivate PrivateLimited Limitedengaged engagedininbuilding buildingthe thenext next generation generationwireless wirelessbroadband broadbandservices servicesfor forhome homeand andenterprise enterprise customers customersininIndia India

Tripleplay Broadband Pvt Ltd tripleplay.in

Navneet Sethi Founder

Tripleplay is an Fiber to the home (FTTH) Service provider Company through GPON Technology (Fiber to the Home)

World Phone Internet Services Private Limited worldphone.in

Aditya Ahluwalia Founder & Chairman

World Phone is India’s premier VoIP solution provider along with being a market leader in delivering seamless high-speed internet connectivity

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Our philosophy represents in innovation and connecting the world through effective technological advancements

“

Aniruddhasinhji Jadeja Managing Director & CEO

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September 2018|

CEO of the Month Environmental Talk

GTPL Hathway

India’s Leading Multi System Operator and ISP

O

ver a decade, internet service providers in India have seen a tremendous growth in offering internet access to individuals and organizations. Now consumers are enjoying approximately 40Mbps of internet speed in various parts of the country compared from the ages of dial-ups to connectivity of 256Kbps few years back itself. According to independent research, soon Indian consumers might have an average broadband speed of up to 100 Mbps. Since, the rapid technological development and customer demand has inclined to new dimensions in the industry; people can observe more transformation to be happened in the days to come.

Currently, one of the leading national players in cable and broadband business is GTPL Hathway Limited. The company is serving around nine million active digital CATV subscribers with its presence in eleven states in close to over 500 towns across India. It is estimated to serve more than 290k broadband active subscribers as well. Through its technology, GTPL has been able to touch the lives of millions of its customers. The company firmly believes that business grows only when the customer is delighted. It also constantly endeavors to provide the best value to its subscribers for the services they avail.

The Promoters GTPL was incorporated in August 2006 by its promoters, Aniruddhasinhji Jadeja and Kanaksinhji Rana through the consolidation of cable service businesses in Ahmedabad and Vadodara. In October 2007, Hathway acquired a 50% share of its business. In the past ten years, the company has reached newer heights both organically and inorganically September 2018|

through the expansion of its services, acquisitions and joint ventures including entering into ‘right to use’ agreements with several other smaller regional players like MSOs, LCOs and ISOs. Aniruddhasinhji Jadeja, the Managing Director and CEO of GTPL Hathway Limited, is an entrepreneur who has over 24 years of experience in the cable and broadband industry. Mr. Jadeja started his career as local cable operator in Ahmedabad, Gujarat and created GTPL by consolidating his different cable operations.

In last eleven years, he has been instrumental in expanding the GTPL’s cable and broadband business to a Pan-India scale with its quality service to millions of subscribers. Mr. Jadeja's strategic visions coupled with his collaborative work methodology are the corner stones for the meteoric rise of GTPL. This has led the company to become as India’s one of the fastest growing multi system operator and broadband service provider. He has been presented an award of excellence by One Alliance and an award for social services excellence by Dr. Kamla Beniwal, erstwhile Governor of Gujarat.

Kanaksinhji Rana is the Executive Director of GTPL who has been one of the founder members of the organization. His insightful networking skills have played a key role in shaping the organization and garnering around seventy percent market share in Gujarat. He is also actively involved in successful operations of Gujarat news and other in-house channels.

Under the leadership of the promoters and through the company’s technology, GTPL has been able to expand itself to larger boundaries. The promoters firmly believe that business grows only when employees grow. The company constantly endeavors to provide an adequate work environment to its team members. The pillars of GTPL HR philosophy are fairness, recognition, integrity and teamwork.

A Unique Service Proposition At present, the wireline broadband penetration in India is about 19 million which is way beyond the developed countries of America and Europe. However, the growth rate is estimated to be positive in case of hi-speed broadband penetration, which is expected to breach 53% by 2020. The internet user base in rural markets is also expected to increase close to 52% from current level of 38% by 2021; and will overtake urban penetration. This will create a great

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“

Offering seamless high-speed data connectivity through advanced fibre optic network, strong trade partnerships & empathetic customer service

“

opportunity for innovation and improvement of the existing broadband players as well as new entrants.

In this highly-competitive market, GTPL offers a unique proposition of high speed broadband and digital cable solutions to its consumers under a single umbrella. Further, the company is offering its solutions at a competitive pricing with its state-of-the-art technology and with the help of a committed sales and service team. This competitive pricing composes the more exciting proposition for its customers.

This unmatched bouquet of services coupled with consistency, speed and volume is the unique selling proposition of the company.

Being a distinct leader of digital cable market in Gujarat, GTPL has a significant market share in Maharashtra, Gujarat, Rajasthan, West Bengal, Jharkhand, Bihar, Madhya Pradesh, Andhra Pradesh, Telangana,

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Goa and Assam. GTPL Digital Cable TV services have successfully reached an estimated sum of more than nine million households across the country.

Due to this, the company has been able to effectively penetrate its high-speed broadband connectivity as well.

According to Mr. Jadeja about the company’s services “GTPL’s cutting edge entertainment and connectivity opportunities are here to give a view to aspirations and passion for imaginative India. With our services and products, which are designed to deliver simplicity and value, we can better enable our customers to access opportunities 24x7” Today, GTPL Hathway is the largest MSO in Gujarat with a 67% share of the Cable TV market and is the second largest player in the cable market of Kolkata and Howrah with a 24% market share. GTPL Hathway also has a significant presence in numerous other markets that it operates in.

Preparing to Face the Challenges There are certain obstacles that every company of this sector might be facing in the coming years. Firstly, since the user base of wireline broadband customers in India is expected to reach around 50 million in the next four years horizon, which will require a huge infrastructure and investments.

Therefore, GTPL is encouraging the new players to enter into the market which would help in the expansion process. The new entries can also create more opportunities for innovation and quality offerings in the sector.

Additionally, being the largest private ISP in Gujarat with its 25000+ KM long pan-India fiber, its deep rooted last mile connectivity, wide industry experience, competent and skilled

workforce and on top of that its pocket friendly plans, it is well geared-up for the upcoming competition and changing market demands.

Secondly, due to the increasing affordability of high-speed, consistent broadband connectivity to various parts of the country, plus wireless internet has taken a leap in the last couple of years yet consistent, reliable and affordable internet is not available for the masses. GTPL has been trying to address this gap and meet the requirements of the masses with plans starting as low as INR 388 per month to provide a whooping speed of 40Mbps with unlimited data services.

Future Endeavors of GTPL Sooner or later, the technological changes or innovations will be continuing to act as a data centric, be it internet of things (IoT), smart homes, autonomous car, 3D plotting or realtime streaming. These technologies not only require high speed data connectivity but also need an uninterrupted flow of the same.

To meet this, GTPL is continuously and consistently investing in latest technologies, upgrading skill-sets of its workforce and updating its systems & processes. More importantly, the company is expanding its territories of operations at a parallel pace. With all these initiatives, GTPL is set to conquer the market, delight its customers and bring-up the industry standards.

The company’s vision is to become India's Leading Multi System Operator (MSO). Its endeavor is to deliver the latest and high quality video products and data services through technologically advanced fiber optic networks, strong trade partnerships and empathetic customer service.

September 2018|

Sanjeev Mohanty CEO

GBPS Networks Pvt Ltd

Uplifting the ISP Industry with Pioneering Internet Services

T

he Internet Service Provider market has undergone a paradigm shift over the years and looks more reshaped than ever before. The Internet and Broadband Service Provider companies are persistently emphasizing on delivering utmost expertise and incorporating various measures like client-friendly approach, innovative mechanisms, and creating awareness about the Internet.

One such company reinforcing its customercentric approach and embracing the customer’s life and business through its services is GBPS Networks Pvt. Ltd. It is one of the leading Internet Service Provider all over Pune & PCMC having an oďŹƒcial license granted by Govt. of India. Established in 2014, initially, the company

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September 2018|

Company of the Month

The Resourceful CEO A visionary and strategist, Sanjeev Mohanty is the CEO at GBPS Networks Pvt. Ltd. He has pursued his post-graduation in management and has an extensive experience in the telecom industry that spans over a decade. He has specialized in areas like sales & distribution, strategic planning, business development, operations excellence, client engagement, key account management, team building, and leadership. Sanjeev was closely associated with ISP domain during his period with Reliance Communication, Airtel, Tata Teleservices, Aircel & Vodafone and contributed to its respective business growth. Apart from his professional life, Sanjeev is an avid sports enthusiast, loves listening to music, reading books, travelling, and loves to spend quality time with his family. He is an active practitioner of “Nichiren Daishonin Buddhism”. Along with Sanjeev, Samir Sawant, Umakant Gaikwad & Amit Singh are the stalwarts that constitute the core team of GBPS Networks Pvt. Ltd. Having September 2018|

rich business acumen in managing operations, technology, finance & distribution, this Team is the driving force in creating new horizons for the company.

Fostering with Excellent Amenities GBPS Networks Pvt. Ltd is envisioning and developing the society to embrace the salient modifications of the lifestyle in today’s fast pace world.

The company works on shaping the society by educating individuals and businesses- which uses the internet to enhance lives with fast speed and ready access to search engines. It provides internet services to their customers in a cost-effective manner.

The company offers distinctive features like - Home broadband services for individuals up to 100 Mbps speed.

- Enterprise broadband facilitates advances speeds with 1:4 and 1:1 connection ratio for medium-sized, small or large businesses.

- VAS(value-added services): VOIP & WIFI/ Hotspots - IPsec VPN (virtual private network): Internet Protocol Security (IPsec) is a protocol suite for securing Internet Protocol (IP) communications over a network.

- It concentrates on the area of SME, SOHO segment which is an untapped segment and has immense business potential.

- 10 Gbps content peering partners to prestigious companies like Google, Akamai, Amazon, and Microsoft.

Since 2014, GBPS Networks Pvt. Ltd is catering to more than 50K retail, SOHO, SME, & enterprise clients and has successfully managed to cement them as the first choice for the corporate sector. Understanding the criticality and requirements of the enterprise segment, GBPS Networks Pvt. Ltd delivers up to 98.75% uptime

“

We have the expertise, innovation and initiative to develop the future of technology

“

was a team of few technicians and sales. Currently, it operates with a team of hundred employees including all the verticals of the organization like sales, customer service, accounts, field technical support, call center, NOC, retention, and delivery. It has a customer base of fifty thousand retail broadband, enterprise broadband & corporate lease line and a Year on Year (YOY) growth of thirty percent.

The company believes to have the expertise, innovation, and initiative to develop the future of technology. It looks forward to expanding the outlook of the digital technology by striving to provide their services to Home, SOHO, SME and enterprise customers in all areas of Pune and Pimpri Chinchwad Municipal Corporation (PCMC) region.

guarantee defined as per the SLA (Service Level Agreement). It uses GPON technology and has a dedicated (1:1) Internet bandwidth exclusively for this section. Alongside delivering world-class service, the company has devised a 24/7 ‘pro-active’ network monitoring system that offers seamless connectivity and detects any malfunctions. It also has separate and dedicated customer helpdesk services for the broadband, lease line, and VAS. Extending accurate and quick delivery has been the mainstay of GBPS Networks Pvt. Ltd. A Comprehensive Vision on Internet Telephony (VoIP) VoIP (Voice over Internet Protocol) calls are carried on the principle of best effort and hence it competes with normal internet traffic. The user of the VoIP call can experience occasional loopholes in case the internet traffic is very high. This situation can be effectively tackled with the improvement in coding and internet

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speeds as the quality of the VoIP call will significantly improve. The VoIP calls can be carried in the most native form even while it traverses networks of diverse technologies which make it seamless, simple and efficient as compared to the conventional voice calls.

getting bored with their monotonous 95 routine and are switching to work from home/freelancing jobs. There are plenty of freelancing platforms available which can offer jobs according to one’s profession. One can educate themselves by reading informative blog posts or watch videos related to freelancing.

From the Leader’s Desk Talking about the evolution process of the Internet since its inception, Sanjeev elaborates upon the distinctive features that are been passed on to the consumers. Some of the mentionable advantages are:

Information: This is a huge advantage of the internet as it provides meaningful data within a fraction of a second. Currently, Information has become more accessible to every community of the society. The internet is a one-stop solution to all the issues and answers every question individuals are fetching for. The tedious process of toiling for long hours to find an answer from the piles of books has come to an end. As the result, people have become more educated and drive the development of the economy of their country.

Entertainment: This aspect includes such factors as online games, social networks and the possibility to watch films, programs, and TV online while enjoying listening to music. With such inherent advancements and a huge number of pleasant applications, it’s become easy to find the entertainment of one’s choice.

Services: Today, everything is just a

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“

We focus on customer delight and team empowerment for the ultimate success

“

Communication: This is one of the main reasons for the internet existence.

It has successfully shattered all the boundaries between people and countries and made communication an easy exchange.

click away as the internet has made lives easier and comfortable with a virtual buddy of ordering Online.

Every service is available online which makes it very convenient and saves the time of this fast-paced living environment.

Freelance Fork: This has become the trend of the present times. People are

A Broader Vision GBPS Networks Pvt. Ltd vision is to be the preferred communication partner in Pune and eventually spreading its wings across India. It believes that it can make a significant contribution towards a powerful broadband-enabled India (Make in India & Digital India). The team at GBPS Networks Pvt. Ltd focuses on two aspects that are customer delight and empowering the team for the ultimate success.

Nourishing with Time India is one of the top data consumption countries when it comes to wired and wireless connectivity. The per capita income in India has increased at a tremendous rate over the last decade. With such a transformation and an increase in disposable income, the lifestyle of the people has progressively changed a lot. The demographic change also plays a major factor in the growth driver of the industry. As the numbers of young professionals are increasing, the demand for the internet is also on the rise.

As there is a huge demand for information over the Internet, integrating fiber-optic communication is a better option than wireless communication. Fiber capacity can be enhanced easily and can be a successful medium to receive huge rewards from the market.

September 2018|

Bangalore Broadband Network Achieving Excellence through Best-in-class Broadband Internet Services

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n India, the access to internet is growing rapidly with the evolving technology. It has become an integral part of the nation today. In the last couple of years, the Broadband providers and ISP’s are playing agile as well as aggressive roles in securing, peering, and transforming the internet speeds to an unforgettable experience. One such enterprise offering extraordinary broadband internet services across Karnataka is Bangalore Broadband Network Pvt Ltd (BBNL).

The Inception Story Established in 2009, as a franchisee with Railtel, BBNL was unable to withstand the existing market complexities.

Acknowledging the need of high speed broadband in India, it started to educate the operators regarding the development and innovations in technology. It also conducted free classes regarding internet and networking and geared up the operators to start off internet over their fiber/co-axial cable infrastructure. In 2011, BBNL set its foundation amongst the leading 10 Mbps unlimited broadband internet service in Bangalore. This service was successfully delivered with a mere cost of Rs 750 along with a three month free service using existing fiber/co axial cables. BBNL has travelled a long way from mere 1 or 2 operators in Bangalore to currently spearheading 350 cable operators in Karnataka with a turnover of around 50 crores.

Arun Kajane Chakrapani Rao Founder

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An Agile Supportive Leader Arun Kajane Chakrapani Rao is the Founder of Bangalore Broadband Network Pvt Ltd. He has completed his engineering in Industrial Production from RVCE, Bangalore. His keenness towards technology helped him to acquire a project at Gokul Das images which changed his career landscape. Here, out of curiosity, he started learning Oracle database administration (DBA) and later became an expert with certification. This certification helped him getting placed at 1800 Flowers.com where his persona shaped up as a hardcore DBA. Arun had also spent brief stints at corporates like StarWood Hotels, Merril Lych, Convergys,

September 2018|

T h e

Internet

Service Provider Companies

CVS Pharmacy, and Johnson & Johnson.

In 2011 he launched the first ever SDN architecture and engaged youngsters who had the passion to learn. His training and guidance have assisted these young minds to walk on the path of innovation developing: India’s first ever Core router running on Linux; First ever android app to handle the KYC of the internet customers; ISP’s first ever robust ticketing based system; Wallet system; Android CRM based system from complaint management; Cluster based MySQL databases: Load balanced application servers; World’s First SDN architecture ever to be setup using bare metal switches; India’s first ever ISP setup using Linux based networking sniffing architecture; India’s first ever ISP using TACAS+ security on the network switches.

Innovative Services to Hit the Market BBNL is amongst the leading Class B internet service providers delivering a curated set of free educational internet services for residential customers with 1 to 10 Mbps speed and 200 gb usage every month. The company is introducing a one of its kind Android TV box with a motive to develop overall persona of the youth. This will also help the operators to go an extra mile and take customer satisfaction to a new level. A nonprofit free education— Khan Academy along with a WPS office suite is also introduced in this box which will help the teenagers to sharpen their skills.

The company is planning to lend a hand towards rural development by encouraging the college graduates to set up their own internet businesses. It will guide them in configuring the wireless that will help them to minimize the customer’s internet issues. The company would also help them as well as the operators to get loans from the banks.

September 2018|

”

10 Fastest

We provide unbiased and good quality internet services to the customers

”

BBNL is working on helping the households to join hands with the CDN teams in providing value added services. It is striving hard with an aim to deliver prominent cost-effective internet solutions and helping the operators to deploy internet to each and every house in order to help the Indian economy grow multiple folds.

Today, after eight years, BBNL’s sheer determination and constant efforts has successfully established the first open exchange for cable operators exclusively at Bangalore. The company is on a mission to offer customers with unlimited usage and contribute in free internet education.

A Unique Organization With its motto of “achieving excellence together,” the company believes in joining hands and educating people in order to march towards the success horizons. Its association with the cable operators helped it to raise funds, reduce the hardware & bandwidths cost, and deliver excellent quality services. The company takes pride in offering cost effective internet packages in the market.

In 2016, BBNL launched an internet package with a speed of 100 mbps and

Environmental Talk 1000 gb usage at a mere cost of Rs 1000. It has also launched a package – Rs 100 for 10 gb usage and a 3 years free internet with 1 mbps unlimited usage for a 1 time payment of Rs 3000.

Today, The company has around 350+ operators who are gearing up to provide upto 1 gig. At present, BBNL has successfully consumed 80 gigs of bandwidth and is amongst the biggest internet service providers in Karnataka.

Acknowledging the Unsung Heroes of the ISP Industry The founder believes that the major evolution of the ISP industry is due to the contribution of the operators in this sector. The internet providers have accelerated the economy by hiring potential professionals in the field of accounts, diploma and even engineering. Apart from generating a profitable business outcome, these people are paying GST of around a crore every month with TDS of around twenty lakhs. This phenomenal change is a major breakthrough which is boosting the Indian economy. “If the government recognizes, certifies, gives certain tax credits and assistance, trust me you will see a huge jump in the Internet connection in India so fast which is never heard off ” says Arun.

Portraying the Future The company foresees that the small scale internet service providers need to join hands with the cable operators and upgrade their network in order to withstand the market complexities.

They need to start planning multiple internet services to quench every single need of the customer. The company believes that these ISP’s should invite CDN teams to provide value added services.

BBNL is planning to launch free educational internet services in rural areas for encouraging the students to chase their dreams and flourish as leading entrepreneurs of the future.

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THE

INTERNET SAGA

O

ver the last decade, one of the biggest revolutions that have taken place is the advancement of the Internet technology and the surge of activities associated to it. The current dynamics have altered with the emergence of the ‘Internet-age’and ‘high-speed’ connectivity that has shattered the traditional concepts to a large extent. It has assisted to improvise communication along with boosting the socio-economic scenario within the country.

Before commencing the journey ahead, let’s refresh ourselves with the iconic dates when every step taken forward was nothing short of a revolution for the Indian Internet industry.

As the 2nd-largest Internet population, India is all set to add its own flavor to the Internet market and has been expanding at a swift pace with each passing day! The 'online' world has attracted millions - be it for fun, work or just a pastime - The Internet is omnipresent.

The fact that Indians are embracing the Internet much faster as compared to the other advanced economies is just a foundation of a new era.

The Internet landscape is also witnessing a dramatic change as the society is enabling businesses and individuals to derive more benefits from its usage. As the social websites are flooding the online market with

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September 2018|

Editor’s Scoop In the form of ERNET, India was connected to the Internet in 1986. A decade later in 1995, commercial access services were launched.

Key highlights of the 1st twenty years of the Internet in India

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1995: VSNL –Videsh Sanchar Nigam Limited introduces public Internet access in India in six cities –IndiaWorld portal launched

2004: Orkut launched. Online registrations of ‘.in’ domain begins

1996: Rediff.com launched. India’s first cyber-café launched in Mumbai. Major newspaper set up websites.

2006: Facebook starts attracting Indian users.

1998: Online banking launched by ICICI bank. Sabeer Bhatia sells Hotmail to Microsoft

2007: Flipkart launched.

1998: NASSCOM set regulatory reforms in the Indian IT industry

2008: Apple iPhone launched in India.

2000: Yahoo and MSN set up Indian sites.

Private companies allowed setting up international gateways.

2009: Government puts forth the draft policy on Indian languages IDNs

2002: IRCTC online ticketing website launched

2010: 3G spectrum launched. TRAI release national broadband plan

2002: Wikipedia introduces content with multiple Indian languages

2011: Mobile number portability services launched. iPad launched in India markets

2003: 1st online air ticket launched by Air-Deccan. Airtel launches broadband Internet

2012: Bharti Airtel launches 4GLTE (dongle-based) services in Kolkata

2005: BSNL introduces broadband services

2013: Indian e-commerce market rises to $12.6 billion

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2014: ‘.Bharat’ and six more Indian language domain names go live

2015: Airtel announces commercial launch of 4G services PAN-India

numerous applications, seamless and high-speed connectivity is driving key sectors like e-commerce, fintech, IT, and media to name a few. With its power to impact the society at every stage, the internet has evolved as a 'game-changer' in the Indian sub-continent.

Players Impacting the ISP Market As the demand for data is crossing the horizons, the battle for dominance is surging among the established giants, cable TV operators and the standalone ISP's. As the defacto gatekeepers of the Internet, ISP’s own the responsibility of delivering as per their dominance in the market. Talking about the 4 ISP monsters – Airtel, Jio, Vodafone, and BSNL – everyone is embracing innovative technologies to showcase their capabilities and gaining the maximum market share.

Bharti Airtel holds the edge as the largest Telco in India, followed by Vodafone, BSNL, and Jio. However as Jio formally forays into the fibre-based broadband services by next year, it would quite fascinating to see how much it can be a challenge to the other Telco’s. Adoption of new business models among these ISP’s are on a high as the remarkable growth of the Internet is squeezing the market and increasing competition. Players in the industry are crafting strategies to engage the customers and their focus is to enhance and create a positive appeal for their services.

Fibre Optics: Unveiling the Future of High-Speed Data As the demand for data increases, traditional broadband connections would be a technology of the past in the coming few years. Fibre optics is the latest entry for transporting high-speed internet and would be a mainstream reality by next year in India. Fibre optics is the catalyst for change that is now been encompassed by the Indian ISP’s that has further opened new windows of exploration in this area. Comprising of glass pieces that reflect light instead of electricity, fibre optics are able to transfer a potentially limitless amount of bandwidth over long distances. The biggest advantage it offers is the ability to stream highquality content, upload or download huge data within a fraction of seconds through a seamless connectivity.

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Cloud-based online games are the most preferred choices when it comes to playing online games. With fibre optics coming into the picture, playing these online games would be sheer magic with faster data speeds covering limitless distances. As fibre optics is disrupting the present and reshaping the future of data transmission and telecommunications, the collated efforts made by the Indian Governance and ISP’s will ensure a brighter future!

Eye-catching analysis on the Indian Internet Trends for 2020: Eye-catching analysis on the Indian Internet Trends for 2020:

730mn 75%

Internet Users

of new internet users growth to come from rural areas

75%

of new internet user to consume content in their own language

83%

rise in mobile video content- to be recorded in the in next five years as per CGAR report

70%

of e-commerce transactions will be via smartphones.

The Bigger Picture Although India has crossed the USA in terms of total numbers of ‘Google Play’ downloads, the road ahead is quite daunting and challenging. From dialups to fibre optics, India has embraced the evolution of the internet in the best possible manner. While rejoicing 23 years of ‘commercial access’ of the ‘WWW’ in India, we need to define the future path too.

September 2018|

Intech Online Private Limited Connecting India with Digital Revolution

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volution of Internet service provider (ISP) industry has come a long way from dial-up connectivity to high-speed fiber connectivity in the last few years. Once serving data was the forte of a selected few and was heavily restricted by providers. But now it flows freely at breakneck speeds. Issues like buffering are passed, while streaming is in and Wi-Fi promises to make this even more accessible. Intech Online Private Limited is that one brand which made the digital revolution in India more accessible to every household.

Anchor of Intech Amol Nalawade, MD of Intech Online Private Limited is a first generation entrepreneur who has been a constant guiding force for the organization. Since he connected his first Broadband customer, Amol has always embraced technology as a means to customer satisfaction, striving constantly to make the organization better for its customer and team. Amol believes in being a hands-on MD, learning new technologies first, sometimes even before his team. Whether it is wireless or fiber, he can engage in discussions regarding its pro & cons. He believes in taking his team forward with him and Intech has grown tremendously in size, he is keyed in with all his teams and constantly motivates them to do better.

Amol Nalawade MD

When opportunities for Citywide Wi-Fi networks were in their nascent stage, Amol took it upon himself to develop equipment for the same. It results Thane Municipal Corporation Wi-Fi project; and today the company has succeeded in creating the first citywide free Wi-Fi network.

Overcoming Hurdles Effictively The emerging players are helping the markets to expand but the only worry is related to non-licensed players who have no expense towards license fees and taxes so offer

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September 2018|

T h e

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Service Provider Companies

ridiculous rates to customers. But the brand is very conscious about their market status saying “Otherwise we love competition.”

Calibrate for a Better Connectivity Intech Online Private Limited is a company focused on Internet Protocolbased data services. The entity offers a plethora of solutions in Internet Bandwidth, Network Management, Data Centre Solutions, OFC connectivity, Application Integration, Hosting & DDOS protection solutions.

Incorporated in 2000, Intech holds an ISP license as well as IP level 1 license for Mumbai, Maharashtra and Goa circles, and it is an ISO 9001:2008 & ISO 27001 certified organization.

Some of their services are internet Connectivity for Broadband & Corporate, Wi-Fi Services for complexes and city-wide networks, Data Centre – Hosting, Virtual Servers, Cloud-based solutions, DDOS Protection, Application Security solutions, DNS Infrastructure security etc, Fibre connectivity solutions and so on.

The Speedy Progress The phase between 2001 and 2005 was the initiation of establishing fiber network in Thane and today they have a 100G fiber network to serve the customers. In 2006 the first network outside Thane in Airoli was established and Amol says “Today our network encompasses areas from Navi Mumbai to Panvel, Kalyan District, Pune, Satara, Latur and other parts of Maharashtra. We have moved out of Maharashtra into Goa as well.” 2012 was one of the most vital years for the company as the brand first Peering with Google for user experience enhancement and Today we have

September 2018|

”

10 Fastest

Exciting times are ahead, and we believe we will be able to harness them to our advantage

”

peered with all major players including Google, Facebook, Microsoft, Amazon, Netflix, and Limelight etc.”

2015 is another promising year as Intech set up their own Data Centre with the idea to provide complete solutions to the corporate customers.

Its data center was recently adjudged amongst the “Promising DC’s In India’

by Silicon Magazine. The DDOS protection systems were set up in 2017 and the Application Integration team has successfully implemented various projects including the Thane Municipal Corporation Wi-Fi Project.

It is 2018 and Intech was the successful bidder for Thane Municipal Corporation Project for Free Wi-Fi and Surveillance and have set up its own Wi-Fi network all over Thane.

Currently more than 300000 users are using this facility in demo phase.

Inaugurated by Thane Municipal Commissioner Sanjay Jaiswal, it has made Thane the first City in India offering free Wi-Fi services to its citizens. Intech has also became the first ISP to offer 100Mbps unlimited

Environmental Talk

connectivity to our users.

Present Market Condition As India is booming on the digital front, the Government is also pushing for the same and its smart city projects offer tremendous opportunity for enhancing networks. Broadband is spreading exponentially and users are getting used to blazing speeds thanks to the content being available on devices today. Amol adds, “We believe that ISP’s who understand this and work at keeping their network on top of everything will be able to get to the next level. Competition is fierce, everyone is trying to eye the same pie, but the competition that creates growth is good. The captive audience is still growing rapidly. We believe this is very good for the industry.”

But connectivity is still a pain-point, and the Government is trying to address the same with its Bharatnet Project and is also helping a lot on regulations, however, the threat of nonlicensed connectivity is still very much alive and needs drastic attention as it is eating into the revenues of taxpaying license holders.

The Future with a Vision The future is bright to concentrate on the networks. Capabilities have to be enhanced to handle competition. “We are now working actively at content aggregation and at our corporate offerings as customers are best poised to take maximum advantage of our redundant fiber network. We can offer good uptimes, robust connectivity and DDOS protection is the cherry on the cake. Our data center is also gearing up for the next level. We intend to use our expertise in Wi-Fi to garner more mileage in the Internet domain,” adds Amol.

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Interview With Insights Success

Esto Internet

A Progressive Organization

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sto Internet is one of the leading providers of Information Technology services and business solutions. It has a global delivery platform that supports an onsite/offshore model that meets client’s needs 24/7.

Rahul Makhija, Co-founder at Esto Internet spoke to Insight Success and highlighted some of the trends and strategies they have incorporated in their splendid journey spanning over a decade.

Kindly brief us about the company – inception and the overall journey to date.

Esto Internet, with its inception in 2009, launched their services in a small town of Himachal Pradesh. And today after about 9 years, we have operations spread across India. Both of the founders are very well experienced entrepreneurs in their respective Field, Mr Manish having experience of over 2 decades in business management, while Mr Rahul being very well

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profound in technical aspect with experience of about 12 years inThe same field of computers & IP networks including internet connectivity. Under the Leadership of the founders, the company has grown to be one of the fastest growing Internet service providers.

Please tell us something about your Founder/CEO and his/her contribution towards the company and the industry.

Mr. Manish Makhija and Rahul Makhija have more than 14 years of experience in this Industry and have seen all small to big changes in this Industry. With their knowledge and experience Esto Internet today has presence all over India now.

Kindly talk about the ISP services and your strengths and capabilities in this domain.

As the name describes, Internet Service Provider, we do not sell anything to the customer. And as an ISP our job is to connect the customers to the Internet

and maintain the connection in a layman’s language. But technically there are a lot of things going on in the background to keep that connection up & running. Every single day the technology is also evolving. And that’s where we stand out; we’re very agile in that context. We always ensure that our customers have the best experience possible in terms of available technologies in the market. And as a result of that we’re able to deliver services that are not possible on other networks, at-least for a while, until the rest of the market adopts the latest technology, and in the meanwhile we’re working on the next. For example in the FTTH (Fiber to The Home) is quite new to most of the people in India. Today all ISPs are working on upgrading their network to FTTH, while we’ve started the same process almost 5 Years ago.

What is your viewpoint regarding the present scenario of ISP industry in India?

The ISP industry is going to

September 2018|

Rahul Makhija Co-founder

September 2018|

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completely change not too far in the future. Unlike today, internet access will not be limited to Mobile phones & computers only. Recently, there’s been a bump in the Smart TV segment.

We’ve indeed already entered into the era of “Internet of Things” where everything including your vehicles (cars, trucks), lights, air conditioners & what not, are connected to the internet.

The concept is not that widespread yet, but it won’t take much long to propagate. And then, the bandwidth requirement will multifold in comparison to todays. And we’re ready to chase that.

Kindly describe in detail about your distinct services and products.

We at Esto, believe that healthy competition is always better for the market overall. Its beneficial for consumers as well as the providers. We believe that Internet, have become an essential part of life and everyone should have access to it. With that vision in mind, we always try to offer our customers with best possible services for cheapest possible price. To let you know, we’ve recently rolled out city wide public WiFi hotspots in Panchkula, Haryana. Where we’ve covered 14 public places of the city including markets, gardens & stadium etc. And we’ve not charged anything neither from the corporation nor from the users. Everything is on us. We always try to come up with as flexible as possible modes of services. Our recently launched prepaid model follows the same footsteps.

How the ISP industry has evolved over the last decade? How does the introduction of the internet,

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broadband, Wi-Fi, etc. has changed the industry?

The evolution is happening at a rapid pace. And a lot have changed over the decade. If we look back exactly 10 years from today, if you wanted a 16Mbps of internet connection, it wasn’t possible. And today after 10 years companies are offering 1Gbps of internet. That is over 62 times faster than that. That’s about wireline broadband. And even in the mobile data industry we were operating on 2G in 2008, which on paper have a maximum speed of 50Kbps. And now after 10 days we’re not far aways from launching 5G, which is capable of providing multiple Gbps of bandwidth to mobile users. And the Internet has not changed any particular industry, but all of them. Internet has played a key role in evolution of the world.

How are you fighting the challenges in terms of emerging market players and competitive costs?

We do not see any Challenges as such In Fact the new requirements are making it more interesting for us. In other words, today, Every Customer has their particular requirements its challenging in a way to fulfill and meet Customer expectations and resolving the same is indeed a pleasure.

Is there any specific area which you are trying to concentrate in the ISP industry? Or, have you identified any gaps in the industry which you intend to fill in with your services.

We are fully concentrated on making ourselves technically strong and matching International standards of global service providers. Our Focus is on delivering what we commit.

What is the USP of your business?

Key features and highlights.

The main USP of ESTO is we are technically strong unlike any other ISP we believe in providing the complete technical support to our clients 24x7 , We have Ring protected network throughout India and Incomparable service quality.

Kindly share us with your Vision and Mission of your organization.

Vision: Our Vision is to create a progressive organization matching International Standards maintaining Integrity, High Ethical Standards and Transparency. Provide an environment of professionalism, competence, teamwork, and service excellence. We have started with an objective to be the most dependable organization, providing impeccable service, premium products and comprehensive solutions to the customers.

Mission: Our Mission is to bring quality services & solution implementation of international standards, comparable with global service providers within the reach of all. We are committed to achieving excellence in communication development, for SMEs to large Enterprises.

How do you portray the future of ISP industry and how do you plan to embrace the change?

Future of ISP Industry is really very strong as India is growing digitally hence India will experience Internet even in the smallest town. We shall be learning more, developing more and of course growing more and it sounds really exciting. We feel glad to be a part of this fastest changing Industry.

September 2018|

The Stance and Revolution of the

ISP Companies I

n this fast paced world companies are constantly striving to cater the needs of mankind. According to the saying “Rome was not built in a day”, it imparts that to achieve something significant it takes a lot of time. It’s a prolonged journey to build a company as a set of prevailing elements are associated with it.

The ISP Sector is one such category which needs to study various aspects before establishing an ISP Company.

These ISP Companies are moderately working using innovative ideas for development. It is imperative for these companies to maintain its position in the on-going business circle and also keep moving ahead. The growing awareness, easy accessibility and the changing lifestyles are the key drivers of growth for companies.

A Comprehensive Vision India has seen a diverse increase in the number of internet users in the last decade. As people are becoming more aware about the changing lifestyles,

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they are growing more attentive about the current happenings. In the world of Internet, new ideas and innovations are like a routine, adapting these modifications overtime and incorporating it is the need of the hour.

Ever wondered what would it be like living in a world of no Internet? Well just the thought of this is unnerving, that's the impact internet has left in one’s lives. A developing country like India is also rapidly becoming a digital nation. According to a survey conducted, India has the highest yearly growth rate and has the third largest number of internet users globally.

With such impeccable stats the Internet Service Providers have top their game and emerged with their top-notch services. The companies have considerably increased its outreach by providing convenient and costeffective internet plans for the people.

Effectively Tackling Challenges An emerging set of businesses are

looking forward to enter or expand their businesses in the ISP sector. For the emerging players, lie a number of challenges like building efficient infrastructure, offering significant commitment to new customers and also associating a substantial cost with services. Some of the infrastructural challenges include managing a large subscriber base, dealing with operation and management, and service provisioning.

One of the key challenges in the ISP sector is delivering reliable and consistent services in the fast-moving market. Consumers are always looking for an overall project success which is suitable for them in all aspects of quality and quantity. Another big challenge lying on the way is the cost of the services. Most of the services in the ISP market require a large amount of time and effort, and also a considerable initial investment and ongoing support costs. These costs include recruiting, retaining qualified technical and management staff, purchasing foremost hardware,

September 2018|

Tech Forum software and additional costs. Keeping the operating costs low and customer satisfaction high are equally complex and challenging issue.

Productivity is also one of the greatest challenges faced by the ISP sector and the perception of many ISPs is that increasing the number of subscribers is essential for enhancing the bottom-line of profit. The ISPs seeking to increase revenues understand that they must extend their service offerings beyond providing internet access and basic services alone. According to a survey, 84% of the ISPs stated that they generate additional revenue from services other than Internet access.

With such modifications the ISP companies are marketing add-on services to current subscribers rather than spending large investments to attract new subscribers, because it is much more cost-effective. Providing the customers with such valueadded services can produce higher profit margins for services sold to current subscribers.

Internet Enabled Future The best possible way to go forward is efficiently overcoming the challenges to create a suitable roadmap that will guide and help each ISP to achieve its objectives. Helping the ISP sector along the way is the Government of India, which has also taken effective measures to integrate policies and regulations.

It is continuing to build momentum in generating new policies to drive the growth of Internet adaption and support the upcoming internet businesses. Be it broadband spectrum, internet availability, data protection and cyber security everything has changed. The things that were applicable for these fields are no longer relevant in today’s context; hence new policies need to be advanced accordingly to the future times. Being well aware of India’s challenges it is also figuring out ways to mitigate those challenges.

The aim is to create a sustainable environment of public-private partnership where the ultimate recipients are the citizens of India. The ISP companies must embrace and safeguard its stature in the Internet market. To ensure this, these companies have to pull up their socks by picking right roles at the right time. At every step ahead these companies need to come up with strong strategy planning and keep their resources intact.

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Access to High Speed Internet Impacting the Economy

I

s this true? Is something as industry specific especially high Tech sounding so important for economic growth. Many studies have been done, mostly in the western world, and it has been shown that High Speed Internet has a direct and a significant impact on the economy of the country.

growth of all the Telecom companies in India, their growth, the employees engaged in them and you would see the game changer it has been.

• In fact, if you add up the IT and Communications companies revenue in India, it is a significant part of India’s GDP.

Let’s have a quick look how?

Indirect Impact:

Direct Impact:

E-Commerce globally is estimated to be around 5 % of total commerce around the world.

The Technology industry itself has benefitted significantly from the advent of High Speed broadband.

Here is how: • The Indian IT industry grew by leaps and bounds in the 90’s and the last decade. However, the growth engine has slowed down a bit now. Besides other reasons, one of the reasons is tightening visa and immigration regimes of the developed world. Travel across the seas is becoming tougher and cost ineffective. High Speed Broadband has enabled the industry to provide the same services to its clients across the world without the hassle of physical travel.

• The Broadband industry has been an integral part of the communication revolution in India. Add up the

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What has enabled it? Would you think that dial-up modems and the old style of bandwidth could have made it possible? I am sure your answer is the same as mine…never.

Now, start extending this data further, who sells on the Internet, mostly small and medium sized B2C companies who cannot afford to have long supply chains and distribution channels. In other words, because of High Speed Internet, E-commerce has succeeded and because of the success of E-Commerce, lot of small businesses has spawned, and further due to the spawning of lot of internet based small business lot of jobs, lot of income has gotten created.

September 2018|

Leader’s Column

Manoj Tandon CEO

About the Author Manoj holds a Bachelor of Technology from the Indian Institute of Technology in Kanpur and PGDM from the Indian Institute of Management in Lucknow. He has over 32 years of experience in the IT industry. A large part of his professional experience has been in leadership positions, rendering Technical and Strategic Leadership to software organizations at the level of Managing Partner, Member of the Board etc. During his career he has lived and worked in UK, Europe, US and India. He is an avid writer having written for newspapers and publications like Economic Times, Business Standard etc. Manoj also has been involved in Academics for quite some time. As a guest faculty he has taught in IIM, IIT etc. and has been a member of the Academic Advisory Board of many institutes. At present he is the CEO of TMTC, a leading business consulting company.

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Can there be a better example of how high speed broadband is changing the lives of million and millions of people.

Now, finally, this discussion cannot end without the role Govt and Pvt. Industry can play in making High Speed Broadband a Ubiquitous thing.

Socio-Economic Impact:

There are umpteen examples in US, UK and Europe where Govt. and Pvt Sector companies have tied up to create High Speed Broadband in semi-rural and rural areas.

No discussion on this can be completed without talking about the socio-economic of the broadband.

Think about what are the key problems of a country like India…non-existent employment opportunities in rural areas, limited opportunities for good quality education in rural areas, workers engaged in making goods (sold as “ethnic” items at premium prices in the big cities) etc.

There are numerous studies which have also shown that this has helped in socio-economic development of these areas.

The above is leading to a massive rural urban migration.

Making unmanageable urban infrastructure even more unmanageable. The data suggests that Delhi, which bursting at its seams, has grown mostly due to this migration rather than the growth in population.

Let me end this by giving you an interesting piece of statistics.

Now, what does this have to do with High Speed Broadband, simple….if India has High Speed Internet Broadband in rural areas; one need not come to Cities to find jobs.

First of all, we all know now that on-line education is changing the Education as a social function. Today, class rooms are desirable but not mandatory for learning.

A young man living in rural UP can learn at least 70-80 % of what he/she could have learnt if he has taken the painful task of migrating to a big, unfamiliar town like Delhi.

Need we say more.

Globally, studies have shown that High Speed Broadband impacts more that 0.5 % of the country’s GDP. It may sound like a small % but try to take countries GDP, and convert into money numbers and one would see how much it matters.

India’s GDP is 2.26 trillion USD, 0.5 % of this is makes it 14000000000 USD. Try converting this into a speak able number…..

This is the estimated impact of an all-pervasive High Speed Internet to an economy.

Does one still need to think about it?

Today, via the help of many sincere NGO’s, many rural workers can sell their good via internet and earn their living while living in their homes.

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September 2018|

Kenstar Web Solutions The Power of Connecting the World with Real Internet Speed

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he Internet Service Provider sector has transformed over the last decade by introducing salient modifications to experience hassle-free internet connectivity. The Internet and Broadband Service Provider companies have integrated effective measures for setting up a well-defined system which is convenient and extensively available with impeccable service offerings.

One such company with an aim to provide quality solutions in the field of Information Technology and ITeS is Kenstar Web Solutions Pvt. Ltd. Established in the year 2007, the company began its journey by commencing BPO services to the clients located mainly in the United States and the United Kingdom. Further, it expanded its service offerings by presenting web design and development techniques to its clients abroad.

Dr. Javeed Siddiqui

In the beginning of 2013, the company ventured into a new thriving business of providing quality and reliable Internet services through wireless technology. Having received a very good response in this field, Kenstar Web Solutions began to offer faster internet services by implementing the fiber network through GEPON. The company consistently and massively invests on its Information Technology Infrastructure by procuring latest Routers, Layer 3 and Layer 2 switches from brands like Cisco and Juniper as well as the client end devices.

Managing Director An Adroit Leader A diligent and resourceful personality, Dr. Javeed Siddiqui is the Managing Director at Kenstar Web Solutions. He has completed his Ph.D in Information Technology Management and has an extensive experience running over two decades in Advanced Information Technology and Communication. Javeed has various IT

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specialty certifications under his belt like MSCE, CCNP, MCITP and ITIL. His sheer contribution and dedicatedself has successfully led the company in providing remarkable services in the ISP field and making it the company’s core business. Helping him along the way is Dr. Tanveer Fatima, Director, who looks after the strategic decisions of the company to ensure its smooth and stable working.

An Excellent Service Provider Kenstar Web Solutions has installed twenty-seven towers on an average in each city to offer its services. These towers are connected through fiber optic in Ring Route, which ensures in case if one fiber to the tower is cut then the other route gets online and if both the fiber cable gets cut off then its network is still live on wireless APs and Station. This guarantees that in any situation there is no interruption to the service at the customer end.

The USP of the company is its security and privacy of the computer and user.

The customers often fall prey to cheap plans by local ISP’s that are created in a LAN environment and their devices are vulnerable to be hacked. The company has integrated effective measures to ensure that the data communicated from the customer’s computer or device is secure and encrypted and it’s only communicating with the main server and not visible or accessible to other subscribes.

Tackling the Challenges Effectively The market is constantly flooded with emerging players and the competition in the industry is also increasing day by day. With changing times a drastic transformation can be seen in the internet plans, the Giga fiber plans are

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We are committed of providing our clients with High Speed Internet connectivity with Reliable and Stable connection at Economical prices

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seen in many developing or developed cities in India. In the survival of the fittest race, customers are the biggest assets and one can’t afford to lose customers in this huge competitive battle. In order to surpass competition and create a benchmark in this industry, one of the most important aspects is customer satisfaction and retention and that’s possible by providing top-notch service offerings.

Kenstar Web Solutions believes in offering services in a personalized manner by customizing the internet plans in a cost-effective way. It also extends the internet plans of its customers in case of any inconvenience regarding internet services.

An Overview of the ISP Sector The ISP sector has come a long way and has experienced a massive transformation with prompt responses over the last decade. From 32 kbps

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dial-up service plan on copper phone lines in the year 1998 at 500 rupees per month for 30 hours to having 50 mbps plans in the same rate with more data usage, the industry has completely transformed. Technology has played a major role in the ISP sector.

The import duties on technological equipment were reduced and this helped Indian companies to take advantage on acquiring trending equipment’s. Also, the cost of the wireless devices was reduced and this turned out to be a great help of bringing a huge change by implementing various Wi-Fi projects in many cities and towns.

An Existing Picture of the ISP Industry The present scenario of the ISP Industry looks very promising and filled with new opportunities. As 85% of the Indian population still isn’t connected to fast broadband services, this ensures that there is a huge potential in this market. With the prices of the internet services going decreasing day by day, it attracts new customers to get connected to internet by the means of broadband services.

Strengthening with Time The future of the ISP industry looks good but is challenging as the profit margin is decreasing and maintenance cost has increased. The company plans to introduce Internet Protocol television (IPTV) services soon with the option to get a telephone along with it. “I am sure, whatever change that will come to the technology, it will be for good “concludes Javeed.

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