The Most Successful CEO's to follow in 2020

VOL 12 | ISSUE 05 | 2020

+ Tech Insight Haseeb Awan

Networking and Business A Connected World

Most Successful

CEO's to follow in

2020

Dr.

Tigran

Haas

A Proficient Architect-Urbanist with Extensive Work Experience

Editor’s Desk The One Who Leads

T

aking the road less traveled leads to better outcomes and greater professional experience!

The attributes that any leader must possess, is showing the way to others. He focuses, on why is it necessary to be an organized person driven by objectives. An objective-driven organized person knows when to stop putting effort and when to focus.

The pandemic has been tough, for leaders it is a leadership test. Leaders have to evolve in these changing times. These times teach us to stay healthy, spending time with family, and live a life without regrets. As for leaders, one has to keep learning with the way of new normal conditions in the organizations.

Stress is a thing that needs to be eliminated.

Networking, speaking at various events, and managing an incredibly busy workday helps to overcome stress. Unfortunately, there is no shortcut and this is a never-ending road finding work-life balance and one has to do the best she/he can.

Listening and learning from others is also considered a great way of improving oneself. It helps to know his employees. It helps to address the dynamics of the market in the era of Digital Transformation. Today’s current need is to align businesses to the technology and with the right tools, one can achieve any dream.

One must move by small milestones until one reaches its goal. Far too many leaders are revolving around hurdles and problems. The successful leaders and

entrepreneurs focus on the goal and its achievement. Moreover, if the goal becomes difficult, then revise the goal and, importantly, keep moving forward. This kind of resilience, perseverance, and agility are important qualities of leadership today.

It is important to set goals and note them down.

It will help to achieve the target and keep you on track. Keeping up with the market trends helps one to stay ahead of changing customer needs from a work perspective, as well as keeping you socially connected.

With such vital traits, Insights Success presents Most Successful CEO’s to follow in 2020 following all these qualities is the Cover Story of Dr. Tigran Haas. He is the Director of the Center for the Future of Places (CFP) at KTH – Royal Institute of Technology and Associate Professor, Reader – Tenured (Docent, Lektor – Biträdande professor) of Urban Planning and Urban Design. For Tigran, the ability to learn from the past and mistakes; strong communication skills, and building sustainable relationships on all levels is the vital traits that every entrepreneur or CEO should possess.

Let’s discover more of such interesting stories in this edition. Also, make sure to go through the CXOs crafted by the industry experts and the articles written by our in-house editorial team respectively.

Let’s Begin!

ore

bh M Soura

Sourabh More sourabh@insightssuccess.com

COVER STORY

08

Dr.

Tigran Haas A Proficient Architect-Urbanist with Extensive Work Experience

22

ARTICLES

30

Networking and Business

Decoding Terms

A Connected World

Supply Chain Management and Advances in Terminology

40 CXO Tech Insight Haseeb Awan

18

Feras El Hajjar An Ingenious Leader in Digital Transformation and Business Management

26 Ian Charles Dench A Renowned Name in Telecom Industry

32 Katherine Colombino An Excellent Dedicated Professional

36

Rob Leslie Advancing Business Practices with Digital Identity

C O N T E N T S

Editor-in-Chief Sumita Sarkar Managing Editor Anish Miller

Executive Editor

Assistant Editors

Rohit Chaturvedi

Jenny Fernandes Sourabh More

Visualizer

Art & Design Director

David King

Asha Bange

Associate Designer Kushagra Gupta

Co-designer Kartik Balapurkar

Senior Sales Manager

Business Development Manager

Kshitij S

Peter Collins

Marketing Manager

Sales Executives

John Matthew

David, Martin, Dharmendra

Technical Head

Business Development Executives

Jacob Smile

Steve, Joe, Aidan, Binay

Technical Specialist Aditya

Digital Marketing Manager Marry D'Souza

SME-SMO Executive Amol Wadekar

Research Analyst Frank Adams

Database Management Stella Andrew

Circulation Manager Robert Brown

Technology Consultant David Stokes

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Most Successful

CEO’s to follow in 2020

Featured Person

Company Name

Brief

Feras El Hajjar Founder & Chairman

Infosysta app4legal.com

Infosysta is one of the leading companies to provide digital transformation solutions for your business by challenging the status quo with market-proven strategies.

Software and Services Consulting SRL

Software and Services Consulting S.R.L. generate new growth opportunities to the clients through the creation of new and improved technological solutions. It has 4 international certifications and fully integrated with SAP Business One that provide a unique experience for our users.

Rob Leslie CEO & Founder

Sedicii sedicii.com

Sedicii is creating a federated, global identity verification network which enables real-time identity verification by certified, trusted identity providers (governments, banks, telco’s, utilities), ensuring that businesses can react quickly to new government, regulatory and industry demands for realtime identity verification, authentication and trust services.

Tigran Haas Director

Center for the Future of Places kth.se

KTH has developed into one of Europe’s leading technical universities and an important arena for knowledge development.

Ooredoo ooredoo.qa

Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and South-East Asia.

Katherine Colombino Chief Executive Officer

Ian Charles Denc Chief Executive Off

Most Successful CEO's to follow in 2020

Dr.

Tigran Haas A Proficient Architect-Urbanist with Extensive Work Experience

COVER STORY

“Leadership is about PPP-III that is professionals, perseverance and passion, where you have to have the courage to follow your instincts, ideas and imagination to the fullest,” says Dr. Tigran Haas. He is the Director of the Center for the Future of Places (CFP) at KTH - Royal Institute of Technology and Associate Professor, Reader - Tenured (Docent, Lektor - Biträdande professor) of Urban Planning and Urban Design. For Tigran, ability to learn from the past and from mistakes; strong communication skills and building sustainable relationships on all levels are the vital traits that every entrepreneur or CEO should possess.

COVER STORY

B

elow are the highlights of the interview conducted between Insights Success and

Kindly take us through your journey on becoming a proficient leader.

I have studied architecture and urbanism in the USA, Former Yugoslavia and Croatia, as well as Sweden. I have also done Post-Doc Fellowships in urbanism, sustainable planning information technology and urban form at MIT Massachusetts Institute of Technology, Boston, UC Berkeley and University of Michigan, Ann Arbor; a guest professor at the Zagreb School of Economics and Management (ZSEM). Tigran Haas holds advanced degrees in Architecture, Urban Planning and Urban Design, Environmental Science and Regional Planning. He has written over 70 scholarly articles, 40 Conference Papers, 8 books, 4 Research Anthologies, and has been involved in teaching in International educational programs such as: Real Estate Management, Environmental Engineering and Sustainable Infrastructure, Spatial Planning, Strategic

Management, Urban Planning and Design and Sustainable Urban Planning & Design (SUPD) and the current One Year Advanced Master's Program in Urbanism Studies (MUSE).

From the path of masters supervisor, PhD Supervisor, Lab Director, Chair of Research Program, Graduate Education Director, PhD Director, Tenure Track from Post-Doc to Associate Professor and Finally Director of the Research Centre, gave me an insight to what it means to learn tricks of the trade, that is elements of becoming a proficient leader. Learning through mistakes, trials & tribulations and all hurdles professional life puts in front of you these issues emerged as key ones: if you want to be a proficient leader that u have t have the ability to motivate yourself and others, use effective oral and written communication all the time – let your message be loud & clear, real critical thinking skills need to be employed, sufficient and adaptable problem solving ability, and skills at working with teams and delegating tasks non-stop! One cannot just belief in herself/himself all the time; belief in others is a key element.

COVER STORY What roadblocks or challenges were faced by you in a corporate business? And how did you overcome them?

What advice can you give t0 future business leaders, directors and CEO’s?

One of the hurdles is surely the environment one is at, the micro, meso and macro. Micro being the immediate one with all the challenges of competences, staff, tasks, immediate decisions, administration and leadership as well as conflicts; the meso being the plane of projects and partnerships and cases on the ground and the cities where the work is being done but also the products, the media, networks etc. and finally the macro with all the challenges and competition and major issues on the regional national and global level that influence the work and strategy of the place where one works. Roadblocks will be many from personal choices, communication, decisions and project and program work that brings many knowables but also many unknowables. The key thing is a tight organization with good leadership and delegation of responsibilities where the chemistry functions and all are onboard towards a common goal and where mutual benefit must prevail, nit individual gain and vanity.

How do you diversify your organization's services to entice the target audience?

As an international research Centre, focusing on the relation between urban form and human behavior with a focus on public spaces, the audience is very much academic but also practitioners, policy makers and the civil society or general public. The Centre works on a few levels where the research findings are geared for a pathfinding way into policy and also passing through practice. The most important things are the highest quality outputs in research, publications, media events and societal relevance as well as links to higher, graduate and post graduate education. The pillars that the host institution of KTH has, those of sustainability, equality and internationalization are deeply embedded into the fabric of the everyday ad strategic activities of the Centre. With a strong physical and virtual staff with highest competences in the area, we believe that through the four themes of sustainable urbanism, housing and urban spaces, urban form and human behavior and urban transformations projects and research findings of high quality can and are emerging, to which our annual report 2016/2017 and the 2018 but foremostly 2019 are testimonies and the 11 awards the Centre has already received from its four-year work.

Is your company bringing a bigger change in various sectors? If yes, then how?

In the next two years the focus will be on the critical issue of rising smart and new experimental cities and issue of autonomous mobility but still having the first 3-year theme of cities for all and who owns the city in the backdrop. The main issue is that cities are getting more complex and the challenges are rising on a daily basis with multiple converging crises that seek answers for new theories, tools and approaches. The Centre will try to answer these calls as it goes into the next period. As we look towards the near future, over the next 12-month period we will develop a new biennial research theme that will focus on Livable, Viable and Intelligent Smart Cities and Public Realm Futures. This will further expand our research program within the four thematic groups/tiers i.e. continue or complete all projects under our four core research strands but especially strengthen the international ties and upcoming work with UCL Bartlett in London and LCAU at MIT in Boston. We continue to develop the cooperation with UN Habitat and our other university partners such as TU Wien and ETH Zürich. Strengthening the ties between research and practice by supporting researchers to cooperate and to practically implement their research results is a central aspect of what we need to do in the coming two years.

“

It is now possible to say and state just about anything under the guise that it maintains a certain "perspective" or challenges the established truths

“

Cities and planning may set limits to practice, but urbanism should not set limits to endless theory generation and design imagination

How do you maintain a balance between your professional & personal life?

Maintaining a strong work-life balance is critical to a healthier work and home life for CEOs. Different studies show that ca 71 percent of CEOs get over six hours of sleep at night, and 60 percent exercise multiple times a week.

Stress is a factor that needs to be eliminated or at least balanced. Networking, giving presentations, speaking at events and managing an incredibly busy work day are all part of this job and that is entangled in stress. Meditation, Ambient Music, Good Wine, Reading Books, Using the free-flowing imagination, enjoying good hobbies, mother earths nature and good companionship as building social capital outside work is crucial to combat loneliness and stress. Unfortunately, there is no cookie cut solution and this is a never-ending struggle to find work-life balance and one has to do the best she/he can.

How do you sustain your creative leadership spirit in this crucial time and trying time of COVID-19?

With extreme pressure on physical and mental health, leaders need to tap into their own emotional intelligence to make sure their teams come out of the pandemic stronger.

University and college campuses such as KTH and MIT are places where students study, socialize and live in close proximity to each other. They are also the nexus for social and cultural hubs where students are brought together from all corners of the world and where social and human capital is produced. Due to the rapid spread of the coronavirus and the unprecedented impact it’s had on our society, they had

COVER STORY

to adapt to teaching, researching and networking online and most importantly, to do everything they can to protect the lives of their students and faculty. Maximizing online learning and teaching, developing robust but flexible systems, gathering information and applying the best practices have been some of the hallmarks of this difficult period, as well as great collegial and comradeship throughout. The higher education sector has withstood pandemics and turbulent economic times in the past and it will withstand them again, preparing to be adaptable, resilient and sustainable in the long run. In a network society, city of bits and the new digital age, universities are better placed, more than ever, to provide students with an easily accessible online version of their courses. We have to learn and adapt, and we also need to prepare for the tougher challenges ahead of us, as unfortunately there will be many more of these to come.

What are your future endeavors/objectives and where do you see yourself in the near future?

My motto in life is 5Ps: Passion, Perseverance, Professionalism, Persuasion and Playfulness. I see myself as a combination of different “city of bits”, persons of bits:

Walter Mitty, Peter Pan, George Clooney, Richard Florida, Steve Jobs, Martin Luther King, Mother Theresa and Oprah Winfrey. I like to take on the challenges every now and then; likewise, I am currently handling four jobs at once: directing a Centre, directing a master’s program, working as a researcher and teacher and mentor and all the rest that goes into the tenure track at the university. I see this as continuing and growing more. Working with post doc colleagues is something I want to do more. However, it's also true that I see forward and thrives in new multitasking challenges where u simply need to bring elements of improvisation, fast decisions and innovation into it. 8 years of teaching project and strategic management and leadership has helped me quite a lot. I see many more awesome projects and events happening, books being written and ideas developed in groups and individually.

After the center I am looking forward to forming and leading perhaps a second research lab in my career, A City Research Lab. “Cities are an amazing place with limitless opportunities, problems, challenges and source of ideas.

Also, as my friend George Clooney would say: What else?

What else indeed: this is the best job in the world.”

& & 20 The

Most

SUCCESSFUL

BUSINESSWOMEN to Watch, 2020

kimberly Khoury

Paving her Way in Sustainability Development

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Most Successful CEO's to follow in 2020

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A Connected

World

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Networking and Business

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F

rom speedy access to the internet to the ability to instantly get in touch with almost anyone anywhere in the world by dialling just a few digits, the contemporary technology-oriented world has changed the way we connect and communicate. With smart devices, people have also become smarter.

Though the processes of connecting have become simpler, there is a need for effective communication and service between users, applications, services, devices and so forth. This is where network infrastructure comes into the picture.

Let’s consider the current situation.

COVID-19 has compelled IT businesses to close their workplace and made their employees work remotely.

As employees working from a different location on enterprise networks consists of traffic and thus, centralizing traffic could have been a challenge for business. To address this challenge, there arises a need for a suitable network infrastructure.

Along with the employee’s performance and excellent equipment, the agility and productivity of organizations also depend on the robust and secured network infrastructure. In today’s digital age, businesses cannot afford to have poor user experience and security issues that can impact employee productivity and thus, are realizing the importance of adopting comprehensive network infrastructure.

With sound networking solutions, businesses can ensure optimum

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efficiency and excellence in their operations.

Even though enterprises have understood the importance of network infrastructure, choosing the right networking services partner is another challenge. Businesses are in search of partners with integrated networking solutions and a team that possesses the required skill-set and industry rich expertise. They are on the lookout for a solution provider which they can trust and rely on.

Taking this need into consideration, many networking solution providers have come forward with cutting edge solutions and are ensuring the smooth running of the enterprises without any performance issue. The changes start with migration to 5G technology. It is built to increase the network speed and reduce latency. It will assist in the mobilization of employees allowing them to work from any part of the world.

Next up is harnessing the prowess of Artificial Intelligence(AI) and Machine Learning(ML) in solving business problems in real-time. Right from hiring the most suitable candidate to process transformation and enriching customer experience, AI and ML can deliver solutions to help business flourish.

seamlessly deliver services proving that physical distances can’t dampen the innovative spirits. Digital experiences supported by Cloud have found new takers during the pandemic and the technology is poised for steady growth.

With so much dependence on networks, it is bound to grow complex. To reduce and manage its complexity and shift creation of network rules and its maintenance, Intent-based networking is one solution to look-out for. The idea is to put a network controller(deploying AI/ML) that can regularly monitor the network, suggest best paths and continuously adjust the network performance for maximum output.

And while we are at it, how can we not mention Internet of Things(IoT). From empowering manufacturing, providing enhanced tracking to logistics, to helping the healthcare sector in remote monitoring and more, IoT is redefining the way industries work and behave.

As connectivity grows, so does IoT’s application.

Networking is evolving and with each new step that it takes, it presents a new opportunity for businesses to digitally transform and scale their services.

Cloud Solutions are seen as the way forward to maintain business continuity and resilience and are being proven effective in today’s crisis. It has helped teams stay connected over work and

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Ian Charles Dench A Renowned Name in Telecom Industry

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Most Successful CEO's to follow in 2020

T

he pandemic has been a toughest test of character and willpower for every human being around the world. In the context of business practices, CEOs have had to deal with extraordinary difficulties as the pandemic has been an ultimate leadership test. “Leadership does not have an end state of proficiency, it’s an evolution and journey that is never complete as it adapts to the changing demands of the time,” says Ian Charles Dench. He is the Chief Executive Officer at Ooredoo Oman and has over 25 years of extensive experience in leading telecommunication companies across Europe, Asia & Middle East. Ian asserts “I draw my inspiration from those experiences, situations, conversations and feedback; both good and bad.”

To learn more about Ian Charles Dench’s journey, let us take a peek into the below interview conducted between Insights Success and Ian Charles Dench: Kindly take us through your journey on becoming a proficient leader.

I started out at a very young age (16) with no great plan other than to get a job. I was fortunate to join a great organisation, British Telecom, as an Apprentice Engineer. BT had a tremendous training programme and approach to people development through all stages of their career. This environment allowed me to transition over the preceding years from and entry level position of Technical Apprentice to Senior Management. More importantly, across multiple disciplines from Technology to Commercial from Customer Services to Sales to Marketing to Mergers and Acquisitions, from operations to strategy, and from Domestic to International operations. From fixed to mobile from BT to O2.

I was working in Singapore at the time for a subsidiary of O2 called Genie (and Mobile ASP and Handset business) – I moved to Batelco Bahrain as GM Sales and Marketing. The Batelco CEO was looking for someone to prepare the company for upcoming deregulation and introduction of competition. I’ve always been drawn to new and unusual challenges and this felt like an opportunity not to be missed drawing on all of my experience to date.

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That in turn led to my next move and a position with Qatar Telecom which is now known as Ooredoo. Again, it was ahead of market deregulation and the introduction of competition.

It’s a journey spanning several companies and many countries; a journey of good fortune and long hours.

However, it is the people I’ve met along the way that have shaped and influenced me to do better and achieve more and each has left their mark on my own leadership style and approach. Particularly in those early years, it opened my eyes to new horizons and motivated me to take on bigger and bigger challenges.

How do you diversify your organization’s offerings to entice the target audience?

We segment our business in multiple ways depending on the commercial objective. We have fixed and mobile services for Home and Mobile users we have Consumer and Business products and within these two broad categories; we segment further into nationality or business type – small business, for example. Further, still we communicate in multiple languages: Arabic, English, Malayalam, Hindi, Bengali, etc. For each segment we develop product and service packages to suit their specific requirements, budgets, spending patterns, travel patterns, and we communicate with them in unique ways for each segment in their language. This is the essence of great marketing tailoring the right commercial proposition for the right customers and communicating in the right way at the right time and place. That increasingly means social media and digital channels, and over the last two years our focus has shifted to digital sales channels, digital communications and social media, alongside App and online based customer support. Here even greater degrees of personalisation and targeting are possible and are an ongoing focus of our marketing efforts.

What have you learned about leadership, entrepreneurship and mentoring others?

I remember a nice quote about focussing on the goal, not the problem. Far too many leaders are consumed with hurdles and problems. The most successful leaders and entrepreneurs focus on the goal and its achievement.

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Moreover, if the goal becomes unrealistic they redefine the goal and, importantly, keep moving forward. This kind of resilience, perseverance and agility are crucial elements of leadership today.

How do you achieve work-life balance?

Make the time and also make commitments. It’s important to set goals and write them down. You will only achieve around half of those that you list, but it gives you a target to aim for and keeps you on track when it comes to balancing your life. Don’t be disappointed by the 50%.

How do you cope with capricious technological trends to boost your personal growth?

I try to read or, if I’m honest, increasingly watch YouTube or listen to podcasts and immerse myself in new trends and technologies and then introduce, or even push, the technology into a work or my personal sphere. Keeping up with what is going on helps you to stay ahead of changing customer needs from a work perspective, as well as keeping you socially connected and relevant.

What are your future endeavours/objectives and where do you see yourself in the near future?

Staying healthy! Travelling. Hanging out with my family and friends somewhere nice and enjoying nice food. I enjoy the outdoor life here in Oman and my strolls around the golf course, as well as running and use of my home gym, has expanded considerably during COVID. What advice would you like to give to emerging business leaders?

Listen and learn from others and don’t be afraid to throw yourself in at the deep end (says someone who hates throwing themselves in at the deep end)!

Confront your fears do not dwell on, but learn from, mistakes.

Taking the road less travelled, in my experience at least, leads to better outcomes and greater personal satisfaction!

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“ e best esults come when everyone understands and its committed to the vision. Make that vision clear and short. Check on progress every day.”

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Decoding Terms

SUPPLY CHAIN MANAGEMENT AND ADVANCES IN TERMINOLOGY 30 | December 2020

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W

hen we speak of supply chain management, what is the first thing that comes to mind?

What is supply chain management? Well, to put it simply, supply chain management is part of processing that arises from managing various functions associated with the same. This often includes lowering the costs, budgeting, problem solving, and other issues withing the company.

Managing a supply chain in the heart of any organization and without the lifeline, the manufacturing and the delivery of a product would seem impossible. There are various advantages associated with SCM, such as Collaboration.

Collaboration has always been a challenge for companies. According to a source, 76% of the companies lack any sort of automated flow of information. These companies could use the improved access to data to be able to make informed decisions.

Supply chain management has introduced improved quality control. This simply means that companies wanting to improvise their mechanism and functions, need to implement quality.

When the above-mentioned point comes to play, it is but obvious that the efficiency rate would increase. The manufacturing and the quality improve with availability of raw materials. This technique often guarantees a

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high productivity rate and a high grade of automation solutions. The major benefit of this process is that there will no more be any delays in the process.

Along with the above-mentioned benefits there is also increase in cloud-based computing and the maintenance of procured sophisticated IT infrastructure. This type of sorting associates with a healthy flow of updates and upgrades are also available in real time. Technology is constantly advancing and more and more such helpful additions have been implemented.

Data analytics has also become the grand talk in the world of supply chain management and the installed software systems have become outdated. The newer upgraded models have been taking their place and this has become a practice in most of the company units.

This allows for the proper information to be passed onto the appropriate sources.

Such stabilization also involves effective financial practices for the involved organization and allows for increase in cash flow as this affects the business overall.

This sort of an overall system encourages businesses to flourish and take into account the nooks and crannies that go into building a business up from gravels.

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Haseeb Awan T

he days are long gone where the security threat surrounded our computer only. Modern problems have expanded to our personal devices. The broad classification of these threats would fall into four categories: 1. Application-based threats; 2. Web-based threats; 3. Physical threats; 4. Network-based threats

Physical threats: This occurs when you lose your mobile phone or if it has been stolen. This is a strong case for hackers to loop into your personal information via your device (as they have direct access to the hardware where all your personal information is resting).

Application-based threats: Privacy, information security, and data security are inseparable, dependent on each other, as well as, complimentary.

The advanced mobile threats comprises of: a. Phishing attacks; b. Data leakage; c. Unsecure Wi-Fi (particularly public Wi-Fi) connection; d. Sim Swap

Web-application threats occur when the application resembles an authentic application, but it is a disguise and has the ability to skim your precious information.

The prime examples include malware and spyware where your personal information is at stake.

Web-based threats: As subtle in nature, these web-based threats remain unnoticed because visitors visit malicious websites that are better from their front-end but in reality, they are skimming your information by downloading malicious content on your device.

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Network-based threats: This is where cybercriminals are actively looking to encrypt your data with the use of public Wi-Fi networks.

Phishing attacks: A phishing attack is an online theft attack that gains your personal information such as username, password, and even your financial information. Phishing education is mandatory to mitigate the risk of this threat to an acceptable level. It is incumbent to learn that phishing is different from conventional scams. The thwarting ways would differ depending on the level of fraud committed and who is the victim (corporation or individuals).

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Tech Insight

Haseeb Awan

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For corporations it would be: 1. Design policies in place and the communication should be strong, 2. There should be a control designed to ensure the legitimacy of an email and it should be communicated to loyal customers (as well as others), 3. Scan the internet for likely phishing sites, 4. Implement a quality anti-virus, anti-spam, and content filtering at the gateway.

For individuals it is simple: 1. Block malicious or fraudulent email promptly, 2. Detect and delete malicious software immediately, 3. Block the sensitive information delivery to third parties automatically, 4. Apply skepticism wherever necessary.

Data Leakage: Data leakage occurs where there is a compromise in the (information) confidentiality breach.

This refers to an unauthorized leakage or possible data transmission within an organization to a third party. The lost data is either private, sensitive, or confidential in nature.

The data could be lost due to a system crash or even a deliberate deletion. Ÿ

Sim Swap: A fraudster beautifully impersonates you and manages to get victims Sim deactivated. There is a replacement activation without the knowledge of the victim (Marimuthu, V., 2019).

This is a surplus for hackers where they can reset victims' online accounts. EFANI was designed to mitigate such happenings with a 100% money-back guarantee for 60days. Ÿ

Safeguards –

1. Beware of phishing - as it penetrates sim swapping incidents. These sketchy emails and bogus logins can get the hacker the required information and these key data can spawn a sim swap occurrence.

2. People should rely less on online space, they should reduce the personal information to be stored online. Social engineering is an initial sim swapping stage, where the hacker collects as much information as they want. Keep compromising information low-key such as your digits, date of birth, mailing address off your account.

3. Protect your accounts or crypto space using Yubikey, frequently changing the PIN, multi-factor authentication.

Please do not trust SMS-based 2FA.

Safeguards-

1. Quarantine your outgoing information (which is private, sensitive, or either confidential in nature) from your organization network.

2. Archive suspicious files.

3. Quarantine sensitive files to be copied into USB or smartphones.

4. Block print jobs that contain private information.

5. Discover confidential information that is stored on databases, organizational laptops, and workstations.

Unsecured Public Wi-Fi: Public Wi-Fi networks offer potential privacy risks and invite security issues. People are tempted to pursue public WiFi which is controlled by a hacker. It invigorates the MITM attack. Ÿ

Safeguards –

1. The network should be verified. Hackers are smart but users are smarter, it is better to play smart.

2. Using a VPN (Virtual Private Network) which is the most secure surfing option on public networks.

3. Use Antivirus and keep the Firewall Enabled.

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