September 2025 Magazine: Professional Standards

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Email: editors@hrra.com

WELCOME

FOCAL POINT

EDITOR: DR DAWN KENNEDY (dkennedy@hrra com)

SALES: Misty Pritchett (advertising@ hrra com)

HRRA

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Dear HRRA Members

DR. DAWN KENNEDY: CEO BRIEF

“I have often looked at the code as our gift, as REALTORS®, to each other, and to the public.”

Twenty years ago, if you asked any REALTOR® association executive, outside of the multiple listing service (MLS) and advocacy for our members and the public, what is the value of the REALTOR® association, they would have answered professional standards administration. For those of you postREIN members, we are unique here at Hampton Roads, as most MLSs are owned and operated by the local association. It seems over the last two decades there has been more of a focus on fiduciary duties of a REALTOR® and perhaps not the higher ideals of the National Association of REALTORS®’ Code of Ethics This emphasis on legal duties appears to have obscured the higher duties and standards of our Code of Ethics We must always remember that our code is for the greater good and requires much more than legally mandated duties.

I have often looked at the code as our gift, as REALTORS®, to each other, and to the public. It truly is the highest level of respect. In recent years, many local associations have outsourced their professional standards administration to their state association. In 2020, HRRA followed suit and outsourced its ethics administration and enforcement to the Virginia Association of REALTORS® (VAR). In July 2024, HRRA leadership determined that the professional standards program was a membership benefit that needed to come back to HRRA Since that time, the professional standards committee, which consists of the grievance committee and a roster of arbitration hearing panelists, HRRA has processed over 35 complaints.

While this requires so many more HRRA volunteers and HRRA staff, the outcomes prove that our leadership made yet another wise decision for our members. Part of the process includes great educational offerings and training for those members involved in enforcement. Each case, which involves multiple members, serves to sharpen the committee’s skills. There is still time to complete the 2026 committee application and to volunteer to serve a three-year professional standards term. Please note HRRA policies require a minimum of one year of service on the grievance committee prior to being placed on the ethics and arbitration committee The committee application form closes on September 15, so time is of the essence Not all applicants are placed, so please take time to complete the "why you want to serve" section. To apply, simply fill out this form on our website, www.hrra.com.

Here at HRRA, the staff and I are so proud to represent all of you in professional standards administration.

Happy Selling,

Dr Dawn Kennedy

Professional Standards: A Deep Dive

Are we serving our clients? Professional Standards Administration and your fiduciary duty go hand-inhand But always remember, our Code is the higher standard The Code of Ethics is all based on Article 1: When representing a buyer, seller, landlord, tenant, or other client as an agent, REALTORS® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS® remain obligated to treat all parties honestly. (Amended 1/01)

The following Case Interpretation sheds a light on that higher standard.

Case #1-1: Fidelity to Client

(Originally Case #7-1 Revised May, 1988 Transferred to Article 1 November, 1994. Revised November, 2022.)

Client A complained to an Association of REALTORS® that two of its members, REALTORS® B and his sales associate, REALTOR® C, had failed to represent the client’s interests faithfully by proposing to various prospective buyers that a price less than the listed price of a house be offered. His complaint specified that REALTOR® B, in consultation with him, had agreed that $400,000 would be a fair price for the house, and it had been listed at that figure. The complaint also named three different prospective buyers who had told Client A that while looking at the property, REALTOR® C, representing REALTOR® B, when asked the price had said, “It’s listed at $400,000, but I’m pretty sure that an offer of $360,000 will be accepted.”

REALTOR® B and REALTOR® C were notified of the complaint and requested to be present at a hearing on the matter scheduled before a Hearing

Panel of the Association’s Professional Standards Committee.

During the hearing, REALTOR® B confirmed that he had agreed with Client A that $400,000 was a fair price for the house, and that it was listed at that figure He added that he had asked for a 90 day listing contract as some time might be required in securing the full market value Client A had agreed to do this but had indicated that he was interested in selling within a month even if it meant making some concession on the price. The discussion concluded with an agreement on listing at $400,000 and with REALTOR® B agreeing to make every effort to get that price for Client A.

REALTOR® C said in the hearing that REALTOR® B had repeated these comments of Client A and he, REALTOR® C, had interpreted them as meaning that an early offer of about 10 percent less than the listed price would be acceptable to the seller, Client A. Questioning by the Hearing Panel established that neither REALTOR® B nor REALTOR® C had been authorized to quote a price other than $400,000

It was the Hearing Panel’s conclusion that REALTOR® B was not in violation of Article 1 since he had no reason to know of REALTOR® C’s actions. The panel did find REALTOR® C in violation of Article 1 for divulging his knowledge that the client was desirous of a rapid sale even if it meant accepting less than the asking price. The panel noted that such a disclosure was not in the client’s best interest and should never be made without the client’s knowledge and consent.

The Highest Standard: Standard of Excellence! The Highest Standard: Standard of Excellence!

In the real estate industry, professional standards and ethics distinguish a REALTOR® from an ordinary real estate agent. Why is that an important distinction? It is important because the reputation of our industry, our interactions with clients, and our ability to advocate to lawmakers depend on it.

Excellence is not just a goal or a slogan; it is a way of life both professionally and personally. It attracts clients just like honey attracts bees It may be a dramatic analogy, but it fits with the seriousness of the impact that working in excellence has on our industry

Wow! It is truly remarkable when you consider how REALTORS® help people with one of the most important and consequential purchases in their lives: a home. Courses like C2EX elevate REALTOR® members to a professional standard that raises the bar for real estate across the entire spectrum.

Advocacy is no different. The standard of forming and maintaining relationships with elected officials, community leaders, and other stakeholders often results in a seat at the table when policies are being defined and implemented This makes REALTORS® and the association the premier resource for elected officials when considering housing and development policy

Educating the public and our members on Smart Growth principles and sustainable communities is a standard of excellence that surpasses any other industry or organization. Our community outreach is unmatched in its fervor and in its results in fostering community trust. The clients we serve know that REALTORS® are more than just facilitators in the buying and selling of homes; they are our neighbors and our friends. Just like the clients we serve, we live, work, worship, and play here, too.

Advocacy is everywhere in the process of establishing sustainable communities. We advocate for zoning and land use regulation changes to allow for more inventory in a smart and sustainable way. We advocate for affordability and diversity in housing types so that everyone who wants a home has the opportunity to get one. We advocate for fair housing and eradicating the divisions of the past in order to pave the way for a future where all Americans have the freedom to live where they want to

Leadership in the real estate industry is a hallmark of the REALTOR® difference In advocacy, we lead the charge in creating or changing laws that support REALTORS® and make home ownership more accessible. By definition, professional standards call for a consistent quality of work while promoting continuous improvement. The advocacy team is always actively in pursuit of excellence in changing or reinforcing current regulations and looking forward to helping create that sense of place where people want to have their forever home.

Professional Standards is more than conduct; it is a measure of the highest standard of character, integrity, and loyalty, all hallmarks of your advocacy team

RPAC (REALTORS® Political Action Committee) plays a critical role in our efforts to get laws passed and in our efforts to elect candidates who understand the importance of protecting private property rights. That is where you come in. Your RPAC contributions make the fight possible. Please consider joining the fight for you and our precious clients

REALTORS®: Guardians REALTORS®: Guardians of Ethical Practices of Ethical Practices in

Real Estate in Real Estate REALTORS®: Guardians of Ethical Practices in Real Estate

When I think about the long-term future of real estate even though technology will play a bigger and bigger role, I think REALTORS® you and I will still be an essential part of most transactions “Face to Face, Belly to Belly” is how it was first described to me. We need to keep the personal touch, especially in the technological age, since many people (male and female) buy with emotion, not just the facts and figures. And, as REALTORS®, we have a responsibility to work with honesty and integrity, i.e., within our Code of Ethics. As our business turns more and more to technology, the Code of Ethics is ever-changing to include new issues that arise.

I have been involved with Professional Standards in various positions since the 90s and have seen change, change, change; however, the Committee remains a stable force that works to maintain integrity among our members. The following is a brief synopsis of how it handles real estaterelated complaints An Ethics complaint involves an alleged offense against the Board and its members; an Arbitration Complaint involves a dispute among two or more of its members individually in a common business transaction. All Committee members have taken Ethics Training Seminars.

Elaine Griffin

REALTOR®, BHHS RW Towne Realty

2025 HRRA Grievance Committee Chair

There are three subsections: Grievance Committee, Professional Standards, and Mediation

A complainant normally calls or writes to HRRA, and the Professional Standards Administrator sends them the appropriate forms along with the Code of Ethics and Procedures. The complaint is then submitted with appropriate documentation and is offered an Ombudsman, if necessary, to help format the complaint in an appropriate manner. The respondent is then sent the complaint along with the forms to reply. When received, ONLY the complaint is sent to the Grievance Committee Chairman, who assigns a panel of its members. The panel meets and uses a pre-printed list of questions to determine whether the complaint is in proper form and whether, if taken as true on its face, it could potentially represent a violation of the Code of Ethics If the answer is Yes, the complaint is sent on to the Professional Standards Committee for a hearing. If not, it is sent back to the complainant with the Committee’s findings.

The Professional Standards Committee Chairman reviews the complaint and the response and assigns a Hearing Panel. The Complainant and the Respondent are sent an Official Notice along with the appropriate procedures. The Hearing Panel holds a Hearing involving both sides and hears from all parties. Then they discuss in a private meeting among themselves to determine a decision and any disciplinary actions, if any are deemed necessary Note: Both the Grievance findings and the Professional Standards Hearing findings can be appealed within proper procedures

The process is somewhat similar for Arbitration; however, the substance and criteria are different, and the parties are asked, after the Grievance

Committee determines if the complaint is arbitrable, if they would try to mediate first. Mediation is not mandatory but can often open communication and resolve an issue without going through the Professional Standards Hearing Process.

Please know the Code of Ethics and Arbitration Manual is pushing 300 pages, so there are many specifics, procedures, forms, and interpretations that individualize each step of the process that I have minimized for the sake of giving an overview.

The objective of the Professional Standards Committee Hearing is to “promote honesty, integrity, fairness, and competency, and to resolve controversies on the basis of informed judgment of one’s peers.” (pg. 4, 2023 Code of Ethics and Arbitration Manual)

I hope you never have to go through this process, but do know that we are here to help educate, uphold the Code of Ethics, and resolve issues so you can move forward with integrity into the future of Real Estate

Safeguarding the Safeguarding the integrity of our integrity of our iindustry ndustry Safeguarding the integrity of our industry

In today's real estate, the importance of ethical standards and professional integrity cannot be overstated My decision to serve on the Professional Standards Committee for the Hampton Roads REALTORS® Association (HRRA)

Professional Standards Committee allows me to actively contribute to establishing and enforcing these crucial guidelines.

Through addressing grievances, promoting professionalism, and ensuring accountability among real estate agents, we work to maintain the trust our clients place in us This commitment to integrity not only benefits our clients but also helps our community thrive by fostering a reputation of reliability and professionalism in the industry.

By championing transparency and ethical behavior, we cultivate relationships rooted in trust, which is essential for the long-term vitality of our communities My involvement in the committee empowers me to advocate for initiatives that foster collaboration among REALTORS®, creating a united front that ultimately enriches our community and serves the needs of buyers, sellers, and real estate professionals alike.

As I engage in this vital work, I am continually inspired by the commitment and integrity of my fellow committee members, along with the incredible potential we have to impact lives in our communities. Real estate transcends mere transactions; it’s about forging relationships and fostering trust I am proud to play a pivotal role in upholding these principles

Through my service on this committee, I am dedicated to shaping a future where professionalism and ethical conduct are not just ideals but the foundation of our industry. Together, we can pave the way for a brighter tomorrow for everyone in the Hampton Roads area!

Managing Broker, The Bryant Group Professionals
Melissa Gates

REALTORS® IN ACTION

YPNCon, YPN Garden Build, RHAH x ForKids Volunteer Event, Affiliate & Leadership Panel, REALTOR®/Lawyer Forum, NAR Leadership Summit

The Essential Role of The Essential Role of HRRA’s

Professional HRRA’s Professional Standards Committee Standards Committee

The Essential Role of HRRA’s Professional Standards Committee

It is no secret our profession relies upon trust, integrity, and a commitment to serving clients, one another, and the public with the highest ethical standards

HRRA s Professional Standards Committee plays a vital role in ensuring these core values are not just lofty ideals, but are values upheld and manifested daily by our actions in accordance with the National Association of REALTORS® (NAR) Code of Ethics Standards of Practice As REALTORS®, we have pledged to follow this straightforward framework as it pertains to all aspects of our lives, and hopefully we will never be involved in the grievance process as a complainant or a respondent.

But what happens when a formal allegation is received by HRRA? Do you know the two-phase format used by the Professional Standards Committee to vet a formally filed grievance? It was while receiving specialized training to serve on the Grievance Committee that I learned the detailed steps taken. The system assures a wellstructured “checks and balances” format followed and documented with a commitment to fairness as a cornerstone of the process Here is a quick glimpse of how the process works

Committee members must follow a highly standardized protocol designed to protect the rights of all parties.

Kim Johnson

REALTOR®, BHHS RW Towne Realty

2025 HRRA Professional Standards Committee Member

The first phase begins by convening a subset of Grievance Committee members to review the allegations The review panel members must be able to declare they have no affiliation with the complainant, the respondent, their respective employers or family members, and that they can be impartial, otherwise they need to disqualify themselves. The Grievance Committee has limited investigative power.

During this phase, complainants are not required to prove their case, and their case may not be dismissed for lack of evidence. If a complainant’s allegations are submitted in the required format, they must be taken at “face value” and evaluated from the perspective that IF they are “true as presented”, would they constitute a violation of the Code of Ethics.

If the consensus among the reviewers is “No,” the participants receive a written explanation of the rationale supporting the case dismissal. If the answer is “Yes,” the participants receive written notification that a hearing will be held next, which allows for both the complainant and the respondent to explain their sides of the story.

The second phase consists of a hearing held by a different group of impartial Professional Standards Committee members tasked with reviewing evidence presented by the complainant and the respondent. At this stage, the onus is on the complainant to prove the allegations are true. Questions may be directed to both the respondent and the complainant to gain clarity, and a disposition is rendered

The Professional Standards Committee peer review process is designed to protect clients and customers, the public, and REALTORS®, not just REALTORS® – which exemplifies a core

distinction between REALTORS® and non-member real estate agents.

The reason the terms “real estate agents” and “REALTORS®” are all too often used interchangeably is because most people do not understand that although all REALTORS® are, indeed, real estate agents, not all real estate agents are REALTORS®

Whereas real estate agents do not have a formal system to ethically protect all parties, REALTORS® are ‘duty bound’ to protect all parties and willingly utilize a rigorous peer-review system pledging fairness to all… because “That’s who we R”!

I highly recommend anyone interested in preserving the integrity of our industry to volunteer to serve on HRRA’s Professional Standards Committee. It is a vital and rewarding role.

H A P P E N I N G S O O N A T H R R A

H A P P E N I N G S O O N A T H R R A

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AFFILIATE SPOTLIGHT

Name: Battlefield Home Services

Territory: Southside Hampton Roads

Year Established: 2020

HRRA Affiliate Member Since: 2025

Company Details Contact Information

w: https://bhs-va.com e: info@bhs-va.com p: 757-204-1344

Company Specialties

Handyman services

General home repairs

Drywall repair

Carpentry and trim work

Plumbing repairs

Painting

Flooring

Fixture installations

Minor electrical repairs

Why we got into this business: We saw a gap in the market for trustworthy, skilled, and communicative home service professionals. Our goal was to create a company that delivers quality workmanship with a personal touch and follows through on promises.

Why we joined HRRA: To build strong partnerships with REALTORS® and property management professionals in our community and to be a reliable resource for their clients' home service needs.

Why we love doing what we do: There’s something incredibly rewarding about helping homeowners protect and improve their biggest investment We love solving problems, building trust, and seeing our clients breathe easier when the job’s done right

Our favorite satisfied customer story: A homeowner reached out to us in a panic before a home sale because of several inspection punch list items. We coordinated plumbing, drywall, and cosmetic repairs all in one day to meet their tight deadline Not only did the sale go through, but the client later referred us to more sellers and left us a glowing ★★★★★ review!

Most memorable HRRA moment: Meeting a REALTOR® who needed a same-week turnaround on repair work to save a closing. We got it done, leading to an ongoing partnership and regular referrals

Best piece of advice to REALTORS®: Build a trusted go-to team of service providers you can count on. When you refer professionals who show up and do great work, it reflects positively on you, too.

The one thing we want REALTORS® to know about our industry is: Not all handyman services are equal; some cut corners, others don’t communicate. At Battlefield Home Services, we prioritize reliability, fair pricing, and workmanship that keeps your clients (and your reputation) in great shape.

Raising the Bar: Why Raising the Bar: Why Professional Standards Professional Standards Matter in Real Estate Matter in Real Estate

Raising the Bar: Why Professional Standards Matter in Real Estate

When I became a REALTOR® in 2016, I was stepping into what felt like familiar territory. Both of my parents were REALTORS®, and growing up, I admired the way they approached their business with professionalism, ethics, and a deep respect for client confidentiality I believed REALTORS® were strategic, trustworthy professionals I assumed that everyone in the industry held themselves to those hi h t d d Th lit h s

Like any industry, real estate is composed of individuals with different values, work ethics, and interpretations of what professionalism looks like Although we have a well-defined Code of Ethics and Standards of Practice, not every licensee operates in alignment with them. That discovery didn’t discourage me; it motivated me. I realized that if I wanted to help shape a better, more respected industry, I needed to be part of the solution.

Before becoming a REALTOR®, I spent over 20 years in Corporate Human Resources Management, where I worked closely with staff to align individual goals with company missions, develop clear expectations, and foster accountability in the workplace. I’ve always believed that clear policies, consistent communication, and ethical leadership are the foundation of any healthy organization Those same principles apply to real estate Our clients rely on us to guide them through some of the most important decisions of their lives. They

HRRA Professional Standards & Grievance Committee Member Stacey Farris Rouse

REALTOR®, Howard Hanna Real Estate Services

deserve clarity, honesty, and professional behavior every time. Setting expectations clearly, whether in a buyer consultation, listing presentation, or REALTOR® interaction, can prevent confusion, conflict, and misinterpretation down the line

Since joining the Professional Standards and Grievance Committees, I’ve gained a deeper understanding of the ethical complexities we face in our day-to-day business. Many ethical missteps aren’t born from malice; they stem from miscommunication, ambiguity, or pressure to get the deal done. But the moment we start bending standards, even slightly, we risk eroding the trust that underpins our profession. The truth is, it’s easy to end up in a grey area without even realizing it. That’s why having strong ethics education, consistent reinforcement of our Code, and unwavering accountability protocols in place is so essential. Our clients and our industry deserve that level of diligence

I serve because I want to uphold the standard that allows us all to thrive I want to be part of the effort that reminds the public: REALTORS® are professionals, and we bring significant value to the process. We are strategic, ethical, and committed to protecting our clients and communities.

Our Code of Ethics states that “The professional standards process plays a very important role in our local association. It ensures honorable, faithful, and competent service to clients, customers, and the public through enforcement and disciplinary action when needed. When we enforce the Code, we don’t just hold individuals accountable; we uphold the reputation of our entire profession ”

Real estate is more than a transaction; it’s a profession built on trust If we want to be respected as professionals, we have to act like professionals.

Here’s what I’ve learned and encourage others to consider:

Set expectations early and clearly. This reduces confusion and builds trust with clients and peers.

Communicate your process. Helping clients and other agents understand your role makes interactions smoother and more transparent.

Speak up when standards aren’t met. Accountability isn’t about conflict; it’s about protecting the reputation of the industry we all represent. Get involved. Serving on a committee gives you insight, perspective, and a real opportunity to give back.

When we live our values, we elevate the industry By holding ourselves and each other accountable, we reinforce the respect our profession deserves I’m proud to contribute to that effort, and I encourage my fellow REALTORS® to join me in protecting the future of our profession one ethical decision at a time.

Stacey Farris Rouse is a REALTOR® with Howard Hanna Real Estate Services and a former Human Resources professional serving on her local Professional Standards and Grievance Committees with HRRA. She is passionate about ethical real estate practices and raising the bar for professionalism in the industry.

Ethics in Real Estate: Insights Ethics in Real Estate: Insights from a Professional from a Professional Standards Administrator Standards Administrator

Ethics in Real Estate: Insights from a Professional Standards

Administrator

Transitioning into the role of Professional Standards Administrator has been both complex and enriching. At first, it was quite overwhelming to navigate the NAR Code of Ethics, understand their procedures, timelines, and everything in between At HRRA, our primary goal is to support our members My role often involves guiding both members and the public through difficult situations, which can bring out strong emotions. Though complex, this work is important as it upholds integrity and strengthens trust in the REALTOR® profession. Completing the Professional Standards Administration Certification through the National Association of REALTORS® gave me the resources I needed to assist in the management of Professional Standards in-house at HRRA.

I learned a lot of insightful information at the training. Being surrounded by a wide range of new and veteran Professional Standards Administrators from across the country, I gained more confidence after hearing their experiences, challenges, and solutions within their associations The first-hand perspective helped prepare me for my role

There is a difference between unprofessionalism and being unethical per the NAR Code of Ethics. An overwhelming number of complaints we see deal with a lack of communication between the REALTOR® and their client. While extremely frustrating and unprofessional, it does not necessarily rise to an ethical violation under the articles within the Code of Ethics. All REALTORS® are bound by the Code of Ethics. Accountability is essential to preserving the integrity of this profession. One of my key roles is helping members and the public understand these distinctions, so concerns are directed to the proper place Sometimes, a complaint involves a non-REALTOR® agent or another licensed professional regulated by the Department of Professional and Occupational

Leadership Coordinator and Professional Standards Administrator, HRRA

Regulation, such as contractors, over whom we have no jurisdiction. In those cases, we refer individuals to the appropriate broker, regulatory agency, or legal resource for assistance

One of the biggest things I’ve learned so far is how necessary and important it is for our members to stay up to date with their Code of Ethics education requirements Updates to the Code happen, and many REALTORS® are unaware Many of the complaints we see are not purposeful violations made with ill intent, but rather the result of being unaware or idle in their continuing education within real estate practices. Taking the time to refresh this knowledge can make a huge difference in protecting your business, the public, and the REALTOR® brand.

HRRA is looking for members who are interested in joining the Grievance and Ethics Committee for 2026. REALTORS® from a variety of offices are needed. These groups play a vital role in ensuring fairness and upholding the Code. If you are interested in getting involved, committee applications are open until September 15, 2025, and I’d encourage you to apply Click here to access the application

Log into the MyHRRA Membership Portal to sign up!

Contract Pitfalls

October 7, November 6, December 2 8:30 AM - 12:30 PM, $35

Real Estate Pitfalls

October 7, November 6, December 2 1:00 PM - 5:00 PM, $35

8 Hour Required Topics

September 18, October 16, November 13, December 11 8:30 AM - 5:00 PM, $65

Broker Real Estate Appraisal

September 15-22

M-F 9:00 AM–1:00 PM, $335

Broker Real Estate Law

October 20-27 M-F, 9:00 AM–1:00 PM, $300

Broker Real Estate Management 8 HR CE

October 28 8:30 AM–5:30 PM, $60

Designations, Certifications, and Workshops

Power Hour: The New Rules of Real Estate Sales with Terry Watson

September 25, 10:30-11:30 AM, $49

Buyers by Generation Designation Course

October 14, 9:00 AM - 5:00 PM, $99

Broker

Welcome, New Members!

Cassandra Wimbush - All Hands Realty

Deborah Lowe - Aweigh Real Estate

Tiffany Jordan-Morris - Better Homes & Gardens

Real Estate

Shane Fuson - BHHS RW Towne Great Bridge

Courtney Smith - BHHS RW Towne Realty LLC

Mary Leitner - BHHS RW Towne Suffolk

Beverley Jenkins - BHHS RW Towne Volvo Pkwy

Khalis Savage - BHHS RW Towne Volvo Pkwy

Clarence Nimmo - BPRE

Kijuana Walker - BPRE

Heather Rockwell - Century 21 Nachman Realty

Vuong Dang - Coldwell Banker Premier

Mia Ferrell - Creed Realty

Douglas Kellam - eXp Realty LLC

Telerrance Cooke Sr - eXp Realty LLC-VB

Zackery Britt - eXp Realty LLC-VB

Niyesha Wilson - eXp Realty LLC-VB

Roberto Salvador - eXp Realty LLC-VB

Shante Cross - eXp Realty LLC-VB

Julian Pacheco - eXp Realty LLC-VB

Sonya Davis - eXp Realty LLC-VB

Torrey Knight - eXp Realty LLC-VB

Janell Wilson - eXp Realty LLC-VB

Kelly Luffman - Gibbs Realty Group

Veronica Velasquez - Harrell Homes Real Estate

John Koulis - Howard Hanna Real Estate Services

Kathryn Morrow - Iron Valley Real Estate

Hampton Roads

Joshua Woods - Iron Valley Real Estate Norfolk

Lauren Miller - Iron Valley Real Estate Norfolk

Susan Baker - Judy Boone Realty

Chelsey Keyes - Judy Boone Realty

Kathleen McKone - KW Allegiance

Vince Wilson - KW Allegiance

Jesse Campbell - Long & Foster Kempsville

Hanh Do - Long & Foster Real Estate

Brittany Wells-Arrington - Long & Foster REALTORS®

Dannie Ducksworth - LPT Realty LLC

Gordon Thomas Jr - LPT Realty LLC

Woodrow Warren - LPT Realty, LLC

Meiqi Zheng - LPT Realty, LLC

Ellie Skrobiszewski - Own Real Estate LLC

Corey Hart - Own Real Estate LLC

Amelia Garrett - RE/MAX Prime

Dominic Angrisani - RE/MAX Prime

Kayli Christner - RE/MAX Ultra

James Sarcia - Real Broker, LLC

Brian White - Redfin Corporation

Susan Ames - Redfin Corporation

Channez Houser - The Bryant Group

Brooklynn Saunders - Vylla Home

Dielita McKnight - World Class Realty & Associates

REALTORS®

New REALTOR® Office

JP Realty and Associates

New Secondary REALTOR® Office

KW Allegiance

New Affiliate Company

Brightway Insurance - The Woolford Agency

Wells Fargo Richmond

Monday, October 13 - Federal Holiday

Tuesday, November 11 - Veteran’s Day

Thursday, November 27 - Thanksgiving Day

Friday, November 28 - Thanksgiving Friday

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