Multhana Property Services Capability Statement
Multhana Property Services | Landscape Maintenance multhana.com.au
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Contents About Multhana
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Our Values
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Our History
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Capability & Capacity
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Cleaning 6 Landscaping 9 Building Maintenance
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Safety & Compliance
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Social Responsibility
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Awards 14
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Multhana Property Services | Capability Statement
Coming together to help each other, Shane Wallace ‘Woodinda’
About Multhana Multhana Property Services work with you to deliver reputable commercial cleaning, landscaping, and building maintenance services for your business and clients. As one of the largest Indigenous property services providers in Queensland, our contracts enable us to provide sustainable employment, training, and career development opportunities for First Nations people.
‘Multhana’ translates to ‘coming together to help each other’ in the Kalkadoon language.
Multhana Property Services | Capability Statement
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Our Values
Our History Multhana was founded by Managing Director Joseph Wallace in 2017, with the support of Directors Mark Hohn and Damien Cann.
Vision Our vision is to become the largest Indigenous employment provider in Australia.
Mission To create sustainable economic and positive personal outcomes for First Nations and culturally diverse people through employment, upskilling, and career development opportunities.
Values Teamwork – We all have a role to play in supporting each other to achieve beneficial outcomes. Responsibility – We are responsible for driving positive outcomes. Authenticity – We remain true and real in everything we do, and recognise our connection to country and community. Inclusivity – Everyone is valued and included. Equity – Everyone is entitled to fair and equitable opportunities, free of barriers.
Joseph Wallace Managing Director M 0434 543 611 E jwallace@multhana.com.au
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Multhana Property Services | Capability Statement
As an Indigenous man from the Jirrabal Rainforest in the Atherton Tablelands and Juru Traditional Owners in Bowen, North Queensland, Joseph is a strong advocate for driving positive, sustainable change for First Nations people. Joseph works closely with business and community stakeholders, government, and client Reconciliation Action Plan (RAP) Working Groups to speak about Indigenous procurement and the current state of Indigenous employment in Southeast Queensland. Joseph’s background in Indigenous affairs and governance is grounded in his extensive three-decade career in the public and private sectors, including housing services, Indigenous homelessness, Indigenous cultural programs, and men’s Indigenous leadership programs. Joseph holds a Master of Arts (Indigenous Social Policy) and Bachelor of Education (Aboriginal Studies & Community Management). For Joseph, “it’s all about giving people an opportunity who can’t otherwise get a foot through the door.” Today, Multhana is one of the largest and most capable Indigenous property services providers in Queensland, delivering key multi-million-dollar civil infrastructure cleaning and landscaping projects.
Capability & Capacity Self-delivery Multhana self-deliver our cleaning and landscaping works, providing greater control over service delivery and a more effective cost structure.
Strong client relationships We value our strong relationship with clients and are known as one of the largest and most capable Indigenous property services providers in the state.
Plant and equipment
Multhana work with clients across a broad range of sectors, including: ●
Government
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Sports & Recreation
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Civil construction & Infrastructure
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Hospitals & Healthcare
Transport & Main Roads
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Schools
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Commercial & Office
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Defence
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Aged Care
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Construction
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Childcare
Our extensive range of vehicles, plant, and equipment enables us to undertake multiple projects, of all sizes, simultaneously.
Project complexity & mobilisation Multhana work on large, multi-site complex projects, and can scale-up to comfortably undertake projects of any size or complexity, ranging from large civil infrastructure works to high-rise and low-rise commercial office space, remote mining sites, and defence facilities.
Risk, safety & compliance We have stringent risk management and safety protocols in place to ensure the safety of our employees, clients, and workplaces.
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Cleaning As one of the largest Indigenous cleaning providers in Queensland, Multhana are a trusted partner for consistent, high quality cleaning services. We undertake cleaning contracts of all sizes and complexity and can scale-up to increase capacity where required. Our environmental impact is reduced by using sustainable cleaning products and methodology. ●
Commercial cleaning
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Site infrastructure
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Construction & building site cleans
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Transport
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Defence facilities cleaning
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Council, parks and public spaces
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Outbreak disinfection cleaning
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External building cleaning
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Consumable supply
CROSS RIVER RAIL
Project value
$5.4 billion
SCOPE Construction site cleaning for Queensland’s largest transport infrastructure project. The project will relieve traffic bottlenecks in Brisbane by delivering a second river crossing for trains and buses. Multi-site cleaning is carried out on the building sites, including for tunnels, crib rooms, offices, and site amenities. To date, four Multhana staff have been awarded with the project’s Protect & Respect Award, an internal achievement recognising personnel demonstrating the safety values of the project.
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Multhana Property Services | Capability Statement
BRISBANE CITY COUNCIL BUS SANITISATION
Client
Brisbane City Council
SCOPE Sanitisation cleaning for one of Australia’s largest bus fleets, boasting over 1200 buses in 7 depots across Brisbane. Initially commenced as an emergency contract at the start of the COVID-19 pandemic in Brisbane, Multhana immediately scaled up resources to suitably meet the needs of the contract. The following year Multhana was awarded the contract again following an extremely competitive tender. Multhana use a special, non-toxic disinfectant and fogging machines to disinfect over 1200 buses every night, 7 nights a week, to protect Brisbane commuters from COVID-19, influenza, gastro, and other common viruses susceptible to spreading on public transport.
DEFENCE CONTRACTOR FACILITY CLEANING
Client
Rheinmetall Defence Australia
SCOPE Commercial office and manufacturing facility cleaning for a large defence and weapons manufacturing organisation. Cleaning is carried out in a high-security environment under strict provisions. Specialised cleaning of the manufacturing and weapons testing facility is conducted with unique safety protocols, equipment, and chemicals.
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GOLD COAST LIGHT RAIL (Stage 3 early works)
Project value
$1 billion
Client
John Holland
SCOPE Infrastructure cleaning for the city’s 6.7km extension to the existing tram network, linking Helensvale to Burleigh Heads. The project will reduce congestion, revitalise streetscapes, and encourage active transport with upgraded pedestrian and cycle facilities. Cleaning is carried out on the building sites, crib rooms, offices, and amenities.
COMMERCIAL OFFICE CLEANING
Client
Lifeline Australia
SCOPE Multi-site commercial cleaning for one of the largest national crisis support organisations providing assistance to Australians during their time of need. Commercial office cleaning is carried out in multiple locations across Queensland, with services including routine cleaning and specialised COVID-19 sanitisations.
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Multhana Property Services | Capability Statement
Landscaping Multhana’s Landscape Construction and Landscape Maintenance divisions are together one of the largest and most capable Indigenous landscaping providers in Queensland.
Landscape Construction Multhana provide civil and commercial landscaping works for government and private organisations. We have worked on many well-known projects in infrastructure, transport, healthcare, and education. ●
Hardscaping
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Construction & concreting works
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Bulk earthworks
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Stormwater management
We deliver ongoing landscape maintenance services for large facilities across many industries, including commercial, industrial, defence, and childcare.
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Irrigation
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Site redevelopment & rejuvenations
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Softscaping
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Specialist turf management
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Programmed maintenance plans
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Grounds and garden maintenance
BRUCE HIGHWAY UPGRADE (Stage 1)
Landscape Maintenance
Project value
$662.5 million
Client
ACCIONA
SCOPE Landscaping works on Queensland’s largest road infrastructure project. Jointly funded by the Federal and State Government, the project will improve safety, flood resilience, and capacity along the Bruce Highway between Brisbane and Cairns. Multhana were awarded the Landscaping Package for Stage 1 of the project (Bruce Highway Upgrade – Caboolture-Bribie Island Road to Steve Irwin Way, Exit 163), involving civil construction, irrigation, softscaping and planting.
Multhana Property Services | Capability Statement
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KINGAROY HOSPITAL REDEVELOPMENT (Stage 1 & 2)
Project value
$92.5 million
SCOPE The Kingaroy Hospital Redevelopment Project is a major investment by the State Government to increase hospital capacity, services, and local jobs to the South Burnett region. Multhana completed landscape construction works for Stage 1 & 2 of the project, designed to create a functional and aesthetic outdoor space for hospital patients, visitors, and staff. Works involved hardscaping and concreting, irrigation implementation, stormwater management, and softscaping and planting.
YARRABILBA STATE SECONDARY COLLEGE EXPANSION (Stage 2)
Project value
$65 million
SCOPE The expansion of Yarrabilba State Secondary College is part of the Queensland Government Department of Education schools project, committed to delivering 10 new state schools and 7 school expansions to provide quality educational facilities to accommodate full student cohorts. Multhana delivered landscape construction works for Stage 2 of the college’s construction project, involving hardscaping and concrete works for pathways and sports courts, irrigation management, as well as softscaping, including planting, turfing, and mulching.
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Multhana Property Services | Capability Statement
LANDSCAPE MAINTENANCE FOR DEFENCE
Client
Downer Group
SCOPE Multi-site commercial landscape maintenance for Department of Defence training bases. Landscaping works include:
LANDSCAPE MAINTENANCE FOR CHILDCARE
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mowing, edging, and trimming
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watering and irrigation management
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fertilisation and plant health
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removal of leaves and debris
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tree care and removal
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vegetation control
Client
Woollam Services
SCOPE Commercial landscape maintenance of over 80 childcare centres across Queensland. The multi-site contract includes a combination of hardscaping and softscaping works: ●
garden and grass maintenance
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mulching and weeding
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fertilisation and plant health
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removal of leaves and debris
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installation of sandpits and softball courts
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Building Maintenance Multhana offer broad commercial maintenance and repair works alongside our cleaning and landscaping services. As a property services provider, we can efficiently deliver these services to new and existing clients. Our maintenance services include:
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General commercial repairs
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Ceiling and roof damage
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Pressure cleaning
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Small-medium renovations
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Fit-outs and de-fits
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Non-slip & protective floor coatings
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Strip and re-seal of vinyl floors
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Stair nosings
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Line marking
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Emergency flood response
Multhana Property Services | Capability Statement
Safety & Compliance Engaging with Multhana means working with a service provider that delivers a safe and environmentally responsible workplace for all employees, contractors and visitors. Our works are compliant and delivered in accordance with occupational health and safety requirements. Multhana have developed and implemented our Integrated Management System (IMS) which documents best business practices to satisfy the requirements and expectations of our employees and clients. Our employees undertake training in accordance with our Company Safety Policy when commencing employment. Site specific safety inductions are also carried out where required. All Multhana employees are: ●
pre-employment screened
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trained and equipped with correct PPE
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trained and inducted following site-specific health and safety standards
Risk & Safety Management Multhana take the safety of our employees and stakeholders seriously. Our WHSE Management Manual details our risk and safety management processes and outlines expectations of all employees and relevant parties. Upon commencing employment with Multhana, employees are inducted into our safety processes and are provided with the operational plan manual.
Pre-qualifications Multhana maintain compliance with a range of prequalification systems, including: ●
Avetta
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CBRE
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CM3
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Felix
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Go Induct
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PROCURe
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Rapid Global
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SMARTEK
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VendorPanel
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Aconex
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Social Responsibility
Awards
Core to Multhana’s ethos is creating equitable, sustainable opportunities to empower individuals, provide community support, and drive positive social change.
Lord Mayor’s Business Awards 2021 Outstanding Social Enterprise Finalist
Employees
Queensland Reconciliation Awards 2021 Finalist
As one of the largest Indigenous property services providers in Queensland, our contracts enable us to support the employment of local Aboriginal and Torres Strait Islander people. Through stable employment, training, mentoring, and developing the skills of our workforce, Multhana empower our employees and local communities to build better personal and professional outcomes. As of 2019, Multhana have been shortlisted as Employer of the Year by one of the largest national recruitment providers, Max Solutions, for three years running. The award recognises diversity and inclusion practices in recruitment.
Supply Chain Multhana support supply chain diversity for our clients and within our own organisation. We engage Indigenous suppliers or organisations who create better outcomes for the Indigenous community, including for our uniforms and PPE, promotional materials, and cleaning supplies.
Community Multhana also support local and regional communities through sport. As a former Canberra Raiders NRL player, Managing Director Joseph recognises the role of sport in building strong community ties and mentorships, improving mental health outcomes, and developing principles of respect, leadership, and teamwork. We have proudly supported teams and events in local Indigenous communities and our network, including the Queensland Murri Carnival, West Indigies Cricket Team, West Panthers Women’s Queensland Rugby League, Herbert River Crushers, Ipswich Jets Netball & Rugby, and Yarrabah Seahawks.
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Multhana Property Services | Capability Statement
BSCAA Queensland 2021 Excellence Awards Recognition of Commitment to Diversity Finalist MAX Solutions Employer of the Year Award 2019, 2020, 2021 Shortlisted Landscape QLD Excellence Awards 2021 Highly Commended
Our Executive Team
Licensing & Insurance
Joseph Wallace Managing Director
QBCC Licence 15073404
Mark Hohn Director GAICD Damien Cann Director Simon Filipowicz General Manager
Multhana Property Services Pty Ltd ABN 34 620 164 641 3/26 Brandl St Yuggera Country Eight Mile Plains QLD 4113
ACDC Licence Ground distribution of agricultural chemicals Landscape Queensland Member 1129 Public Liability Insurance up to $20 million Work Cover Insurance Professional Indemnity Insurance up to $3 million
helpdesk@multhana.com.au 1800 68 58 77
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multhana.com.au We acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, water and community. We also pay our respects to Elders past, present and emerging.
