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HOTELIER INDONESIA HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM MAY - JUNE 2018 HOTELIER INDONESIA The Kingdom Of Wonder Welcomes The Courtyard By Marriott Siem Reap Resort PAGE 14 MEETINGS IN THE HEART OF KUALA LUMPUR WITH MANDARIN ORIENTAL. PAGE 12 GENERAL MANAGER ASHLEY LAI PAGE 32 WWW.HOTELIER-INDONESIA.COM KARMA JIMBARAN INTRODUCES THE BAY BAR & GRILL AND A STYLISH NEW BOUTIQUE LE GRAY, BEIRUT HOTEL IS AWARDED TRIPADVISOR’S HIGHEST ACCOLADE LIVING OUT THE GOOD LIFE’ BY Galal Mahmoud © GM ARCHITECT’S A Contemporary And Multicultural Approach Bvlgari Hotels & Resorts TOKYO OPENING IN 2022 Swiss-Belhotel International Unveils Ambitious Global Expansion Strategy
AI (Artificial Intelligence) / Machine Learning / Robotics Cyber-Security / Security Cloud / Big Data / Data Centre VR / AR / MR IoT / Smart Cities Organised by: A part of: Held alongside: Held in: www.NXTasiaExpo.com TRANSFORM THE FUTURE Get involved in transforming the future at NXTAsia – Asia’s new exciting platform showcasing the latest in digital enterprise solutions and technologies. Attendees will be able to gain insights and witness emerging technologies and enterprise solutions. A part of ConnecTechAsia, NXTAsia’s first edition will present an exciting and fresh new way for end-users to experience the latest technologies and form valuable partnerships. Find out how to apply these technologies in your business. Skip the Queue! Pre-register your visit now at www.NXTasiaExpo.com/pre-registration 26 - 28 June 2018 Marina Bay Sands, Singapore
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FROM THE EDITOR

Dear Hotelier Indonesia, Mizzisoft, the developer of a leading cloud-based Workforce Management System helped Jeju Shinhwa (Korea) revolutio nize their workforce management through implementation of a solution that included planning, rostering, time & at tendance to final payroll for more than 1000 employees. This has allowed Jeju Shinhwa, one of Korea’s largest Integrated Resorts to upgrade their manpower processes from an anti quated system to an easy to use web based solution. Find out the interesting Study Case on Page 104

Marriott International announces the opening of its first Courtyard by Marriott in Cambodia with the debut of Cour tyard by Marriott Siem Reap See their wonderful images all start on Page 14

Bvlgari Hotels & Resorts signed an agreement with Mitsui Fudosan Co., Ltd., a leading global real-es tate company headquartered in Tokyo, to open Japan’s first Bvlgari Hotel in Tokyo, scheduled to open at the end of 2022. Jump to Page 70

And many more... Stay happy and more to come

Hery Sudrajat

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Editorial Disclaimer

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Although persons and companies mentioned herein are believed to be reputable, neither Hotelier Indonesia, nor any of its employees, sales executives or contributors accept any responsibility whatsoever for such persons’ and companies’ activities. No part of this publication and/or website may be reproduced, stored in a retrieval system or transmitted in any form without prior written permission of the Publisher. Permission is only deemed valid if approval is in writing.

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“You can sense, a proper residence is where it has capability to adjusting your needs. This is a new breakthrough, the residence which has plenty of open space with multifunctional green park with a strategic location in the city "regarded as a pride of you". It is also pride for us as to have an opportunity to be part of remarkable breakthrough innovation”. KEVIN M. JOSE GRAND SHAMAYA A NATURAL LIGHT DOWNTOWN     HOTELIER INDONESIA HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM The Kingdom Of Wonder Welcomes The Courtyard By Marriott Siem Reap Resort PAGE 14 MEETINGS IN THE HEART OF KUALA LUMPUR WITH MANDARIN ORIENTAL. PAGE 12 GENERAL MANAGER ASHLEY LAI PAGE 32 WWW.HOTELIER-INDONESIA.COM KARMA JIMBARAN INTRODUCES THE BAY BAR & GRILL AND A STYLISH NEW BOUTIQUE LE GRAY, BEIRUT HOTEL IS AWARDED TRIPADVISOR’S HIGHEST ACCOLADE LIVING OUT THE GOOD LIFE’ BY Galal Mahmoud © GM ARCHITECT’S A Contemporary And Multi cultural Approach Bvlgari Hotels & Resorts TOKYO OPENING IN 2022 Swiss-Belhotel International Unveils Ambitious Global Expansion Strategy After the addition of a Conference and Events Space designed by GM Architects, Le Gray, Beirut hotel is Awarded TripAdvisor’s highest accolade Swiss-Belhotel International Unveils Ambitious Global Expansion Strategy Grand Shamaya A Naturallight Downtown Surabaya 83 142 55 34th | Vol 19 | 2018 | www.hotelier-indonesia.com

FEATURED EVENTS

CALENDAR EVENTS 2018

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FEATURED EVENTS

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EVENTS CALENDAR

2018 HOSPITALITY

FEBRUARY 2018

• Business Travel Show London February 21-22 - Olympia London, London, United Kingdom

• Malls Middle East – 19-21 February, Dubai, UAE, Developing malls of the future and boosting footfall through differentiated mall space design.

• Underground Infrastructure and Deep Foundations Egypt – 22 February, Cairo, Egypt. Addressing the challenges of soft and collap sing soils for Egypt’s mega projects. Download brochure

• Future of Construction – 26-27 February, Dubai, UAE. Driving productivity and collaboration in construction through disruptive technology and innovation.

• HI Design MEA February 27 - March 1 - Grand Hyatt Doha Hotel & Villas, Doha, Qatar

MARCH 2018

• Fire Safety Middle East Conference – 12 March, Dubai, UAE.

• Global Restaurant Investment Forum, 12-14 March

• 5th CFO Innovation Indonesia Forum Jakarta 15 March,

• Landscaping and Irrigation Middle East – 26-28 March, Dubai, UAE. Addressing challenges and opportunities of smart irrigation systems in urban landscaping.

• 2nd Annual East Africa Port Expansion – 28-30 March, Mombasa, Kenya. Addressing the biggest challenges and opportunities in deve loping and operating seaports in East Africa.

• International Hotel Investment Forum (IHIF) March 5- 7 - Hotel InterContinental, Berlin, Germany

• Hotelympia | March 5- 8 - ExCeL Conference & Exhibition Centre, London, United Kingdom

• HR in Hospitality Conference and Expo March 5- 7 - The Cosmo politan of Las Vegas, Las Vegas - NV, USA

• International Luxury Travel Market (ILTM) Japan March 5- 7 - The Conrad Tokyo, Tokyo, Japan

• ITB Berlin March 7-11 - Messe Berlin, Berlin, Germany

• MIPIM March 13-16 - Palais des Festivals et des Congrès, Cannes, France

• 29th Annual Hunter Hotel Investment Conference March 21-23Atlanta Marriott Marquis Hotel, Atlanta - GA, USA

• HICAP UPDATE March 27-28 - Pan Pacific, Singapore , Singapore

• Food, Hotel & Tourism Bali, 1-3 March in Bali Nusa Dua Conven tion Centre, Bali, Indonesia.

APRIL 2018

• Global Infrastructure Congress – 2-3 April, Dubai, UAE. In partner ship with UAE’s Ministry of Infrastructure Development, the Sheikh Zayed Housing Programme and the Federal Transport Authority.

• Shanghai Hospitality Design & Engineering Expo | Hotel Plus (April 26-29)

APRIL 2018

• World Travel Market (WTM) Latin America April 3- 5 - Expo Cen ter Norte, São Paulo, Brazil

• Mountain Travel Symposium April 8-14 - Heavenly Mountain Resort, South Lake Tahoe, CA

• HITEC AMSTERDAM April 11-13 - Amsterdam RAI Exhibition and Convention Centre, Amsterdam, Netherlands,

• The International Luxury Travel Market (ILTM) Africa April 15-17Cape Town International Convention Centre (CTICC), Cape Town

• TO THE TABLE Europe April 16-18 - Corinthia Grand Hotel, Budapest, Budapest, Hungary

• World Travel Market (WTM) Africa April 18-20 - Cape Town Inter national Convention Centre (CTICC), Cape Town, South Africa

MAY 2018

• World Stadium Congress – 7-9 May, Amsterdam, The Netherlands. Building sustainable, profitable and commercially-successful stadia and arenas.

JUNE 2018

• Asia Pacific Hotel Investment Conference (4-6 June | Bangkok)

• Asia Restaurant Investment & Operations Conference (6 June | Bangkok, Thailand)

• Hotel Management Thailand Summit (7 June | Bangkok, Thailand)

JULY 2018

• Hotel Management South Korea Summit (5 July | Seoul, South Korea)

• Speciality & Fine Food Asia (17 – 19 July | Suntec, Singapore)

• RPB Asia 2018 (17 – 19 July | Suntec, Singapore)

SEPTEMBER 2018

• HOSFAIR ( Sept 7-9)

• HOMEDEC (6-9 Sept)

• Hotel Management Singapore Summit (20 Sept | Singapore)

• Hotel Technology Conference (20 Sept | Singapore)

• Hotel Management Asia Summit (27 Sept | Hong Kong)

OCTOBER 2018

• HOSTELCO 2018 October 16-19 - Gran Via Exhibition Centre, Barcelona, Spain

• FURNITURE AND CRAFT INDONESIA, MOZAIK INDONESIA 24 – 27 October 2018 | JIExpo Kemayoran

• HOTEL SOURCING INDONESIA 2018 24 – 27 October 2018 | JIExpo Kemayoran

NOVEMBER 2018

• EquipHotel November 11-15 - Paris Expo Porte de Versailles, Paris

• Hotel Management Indonesia Summit (14 Nov | Jakarta, Indonesia)

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12 34th | Vol 19 | 2018 | www.hotelier-indonesia.com HOT DEALS KUALA LUMPUR WITH MANDARIN ORIENTAL MEETINGS IN THE HEART OF

Hong Kong, 2018 – Mandarin Oriental, Kuala Lumpur is offering a special mee tings and accommodation package in the Asia-Pacific region’s most affordable business travel destination. With the Essential Meetings offer, guests can enjoy comfortable accommodation, with views either of the PETRONAS Twin Towers or KLCC Park, and smooth-running business meetings provided by a dedicated team of events professionals.

Recognized as the best value business travel destination in the Asia-Pacific region by ECA International’s Daily Rates Research, Kuala Lumpur has many sightsee ing and entertainment options that reflect its rich heritage and cultural diver sity. Rated by CNN as the world’s fourth best retail destination, the city boasts stunning shopping malls, such as Suria KLCC, next to Mandarin Oriental, Kuala Lumpur, and Pavilion KL, a ten minute walk from the hotel, where exclusive fas hion brands include Bulgari, Chopard, Dior, Prada, Celine and Armani.

The hotel’s 13 event spaces include the Grand Ballroom, the largest ballroom in Kuala Lumpur, which is big enough to house a 747 airliner, and the expansive Diamond Ballroom, which can be divided into three smaller spaces, together with eleven other flexible meeting rooms, including a comfortable breakout room which can also be used as an executive dining space.

Available until 29 December 2018, the Essential Meetings package is priced at MYR625++ per delegate, and includes:

• One night’s accommodation in a deluxe room

• Full-day meeting package, including light breakfast, lunch, two coffee breaks and use of the meeting venue from 9am to 5pm

• Free use of standard audiovisual equipment and LCD projector

• One complimentary breakout room

• One room upgrade to the next category for every 15 rooms booked, or a Park Suite upgrade for every 30 rooms booked

• Wireless Internet access

The Essential Meetings package is valid for single occupancy only, and is sub ject to availability. A 10% service charge, 6% GST and MYR10 Tourism Tax for non-Malaysian guests will apply. For reservations, please email mokul-sales@ mohg.com.

About Mandarin Oriental, Kuala Lumpur

Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city’s leading luxury hotel with 643 well-appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur’s urban bustle at The Spa with rejuvenating facials, body treatments and award-winning Signature Therapies for holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or watch the magnificent display of KLCC Lake Sym phony Fountain at the Esplanade KLCC. For more information and reservations, visit www.mandarinoriental.com/kualalumpur.

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14 34th | Vol 19 | 2018 | www.hotelier-indonesia.com THE KINGDOM OF WONDER WELCOMES THE COURTYARD BY MARRIOTT SIEM REAP RESORT HOT ZONE
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16 34th | Vol 19 | 2018 | www.hotelier-indonesia.com THE KINGDOM OF WONDER WELCOMES THE COURTYARD BY MARRIOTT SIEM REAP RESORT HOT ZONE
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HOT ZONE

THE COURTYARD BY MARRIOTT SIEM REAP RESORT

20 34th | Vol 19 | 2018 | www.hotelier-indonesia.com HOT OPENING THE COURTYARD BY MARRIOTT SIEM REAP RESORT HOT ZONE

THE KINGDOM OF WONDER WELCOMES THE COURTYARD

First Courtyard in Cambodia gives travelers a gateway to an ancient world

Siem Reap, Cambodia – Marriott International announces the ope ning of its first Courtyard by Marriott in Cambodia with the debut of Courtyard by Marriott Siem Reap. This represents Marriott In ternational’s first hotel in Cambodia, with a second hotel to follow when Courtyard Phnom Penh opens in the capital city later this year. The brand’s flagship in Cambodia will feature modern Khmer architectural design, an innovative lobby space and contemporary room design, enabling guests to pursue both their personal and professional passions whilst visiting the seat of the ancient Khmer kingdom.

“We are excited to introduce the Courtyard brand experience to Cambodia. This opening marks the third Courtyard Resort in Asia Pacific, adding on to the growth story of Marriott International’s largest brand by distribution,” said Mike Fulkerson, Vice President, Brand & Marketing Asia Pacific, Marriott International. “The resort is a testament to the confidence we have in this stunning destina tion and our deep commitment to serving the burgeoning market of Cambodia.”

The resort’s 233 contemporary guestrooms and suites are thoughtfu lly designed for good nights and good days, combining stylish com fort with functionality. Modern furniture and amenities, a bathroom with a separate walk-in shower, 43-inch flat screen television, as well as private balconies with views of the pool, city or gardens, make this a place that inspires creativity and enables our guests to pursue their passions, whether traveling for business or leisure.

The all-day-dining restaurant Lok Lak invites guests to experience a fusion of modern cuisine and authentic Khmer flavors brought to life by pristine local, seasonal and sustainable produce. Lok Lak offers a "market to table” menu, carefully crafted using locally sour ced and organic produce and can be tailored to any event or dietary need.

Upper Deck, a stunning rooftop bar, is surrounded by breathtaking, panoramic views of Angkor Wat on the horizon and brilliant sun sets to the West, whilst providing a wide range of exotic cocktails and an exquisite small plate menu.

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22 34th | Vol 19 | 2018 | www.hotelier-indonesia.com THE COURTYARD
SIEM REAP RESORT HOT ZONE
BY MARRIOTT
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THE COURTYARD BY MARRIOTT SIEM REAP RESORT

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HOT ZONE

Meanwhile, QUAN Spa invites weary travelers into a haven of relaxation, as does the lure of a refreshing dip in the outdoor saltwater pool. The resort also has a fully equipped fitness center, Kids Club, recreation room and retail outlet.

Courtyard by Marriott Siem Reap Resort is the ideal des tination for meetings and events. Always looking ahead, the spaces, amenities and technology faultlessly account for emerging trends and the needs of next-gen trave lers. The light and elegant 410m2 Grand Room and five functional meeting rooms have been designed to host the most inspiring business events, meetings and cele brations.

Courtyard by Marriott Siem Reap Resort is located in Siem Reap, a bustling cultural haven of markets, arti sans and museums. The hotel is superbly positioned for guests to pursue their personal and professional passions – located just a 20-minute drive to Siem Reap Internatio nal Airport. The resort also offers guests a gateway to the UNESCO heritage site of Angkor Wat, only 15 minutes away; is only a 5-minute walk to the lively bars, cock tail lounges, international restaurants and vibrant clubs of Pub Street; and is located near an 18-hole golf course designed by Nick Faldo.

“Through our décor and innovative amenities, we are able to provide our guests with tranquility and comfort whilst visiting Siem Reap on a meaningful journey of ex ploration,” said Ashley Lai, General Manager, Courtyard by Marriott Siem Reap Resort. “Our team looks forward to welcoming guests from all over the globe to experien ce the Cambodian hospitality in unparalleled surroun dings.”

Courtyard continues to expand into Cambodia with the Courtyard by Marriott Phnom Pehn to open in the bust ling capital later this year.

For more information or to make a reservation, please call +855 63 968 888 email: reservations.repcy@court yard.com, or visit www.courtyardsiemreap.com

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26 34th | Vol 19 | 2018 | www.hotelier-indonesia.com THE COURTYARD BY MARRIOTT SIEM REAP RESORT HOT ZONE

About Courtyard by Marriott Courtyard by Marriott offers a refreshing environment that helps guests stay connected, productive and balan ced. Intuitive services and design accommodate guests’ needs for choice and control.

With more than 1,100 locations in 50 countries and te rritories, Courtyard is proud to participate in the indus try’s award-winning loyalty program, Marriott Rewards® which includes The Ritz-Carlton Rewards®. Members can now link accounts with Starwood Preferred Guest® at members.marriott.com for instant elite status matching and unlimited points transfer.

For more information or reservations, visit courtyard. marriott.com, become a fan on Facebook or follow @ CourtyardHotels on Twitter and Instagram.

About Marriott International, Inc. Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership re sorts all around the world.

The company also operates award-winning loyalty pro grams: Marriott Rewards®, which includes The Ritz-Carl ton Rewards®, and Starwood Preferred Guest®. For more information, please visit our website at www.marriott. com, and for the latest company news, visit www.marrio ttnewscenter.com. In addition, connect with us on Face book and @MarriottIntl on Twitter and Instagram.

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HOT ZONE

THE COURTYARD BY MARRIOTT SIEM REAP RESORT

30 34th | Vol 19 | 2018 | www.hotelier-indonesia.com HOT ZONE
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THE COURTYARD BY MARRIOTT SIEM REAP RESORT

ASHLEY LAI

HOT FLAG CARRIER

INTRODUCES

GENERAL MANAGER ASHLEY LAI

Siem Reap, Cambodia – Marriott International has announced the appointment of Ashley Lai as General Manager of Courtyard by Ma rriott Siem Reap, its first Courtyard by Marriott in Cambodia. This re presents Marriott International’s first Courtyard Resort in Cambodia, with a second hotel to follow when Courtyard Phnom Penh opens in the capital city later this year. The brand’s flagship in Cambodia fea tures modern Khmer architectural design, an innovative lobby space and contemporary room design, enabling guests to pursue both their personal and professional interests whilst visiting the seat of the ancient Khmer kingdom.

Ashley Lai has worked with Marriott International for 14 years, initially at the JW Marriott and Ritz-Carlton Kuala Lumpur. In 2013 she trans ferred to the JW Marriott Phuket Resort & Spa and as Resident Mana ger she successfully increased the Brand Standard Audit scores, dou bled upsell revenue and improved hotel rankings. During her tenure, the hotel achieved many accolades and awards, including TripAdvisor’s 2015 Traveler’s Choice #1 Hotel for Families in Thailand and 2015 Top 25 resorts in Asia by Conde Nast Traveler US Reader’s Choice Awards. The appointment as General Manager of Courtyard by Marriott Siem Reap is an exciting new chapter for Ashley as she brings her energy and passion to Cambodia for the first time.

“We are the only internationally branded mid-ranged resort in Siem Reap,” said Ashley Lai, General Manager of Courtyard by Marriott Siem Reap. “At the same time, the services we provide are second to none. The resort has a beautiful full-service spa and a gorgeous roof top bar that is one of a kind in this town. No one can beat the city views we have with Angkor Wat in the horizon and stunning sunsets to the west.”

Ashley has identified a target customer base of local, regional, and in ternational business and leisure tourists, as well as organized group travelers, with key markets including China, Hong Kong, Singapore, U.S.A, Japan, and Korea.

Courtyard continues to expand into Cambodia with the Courtyard by Marriott Phnom Pehn to open in the bustling capital later this year.

For more information or to make a reservation, please call +855 63 968 888 email: reservations.repcy@courtyard.com, or visit www.courtyard siemreap.com

About Courtyard by Marriott Courtyard by Marriott offers a refres hing environment that helps guests stay connected, productive and balanced. Intuitive services and design accommo date guests’ needs for choice and con trol. With more than 1,100 locations in 50 countries and territories, Courtyard is proud to participate in the indus try’s award-winning loyalty program, Marriott Rewards® which includes The Ritz-Carlton Rewards®. Members can now link accounts with Starwood Pre ferred Guest® at members.marriott.com for instant elite status matching and un limited points transfer. For more infor mation or reservations, visit courtyard. marriott.com, become a fan on Face book or follow @CourtyardHotels on Twitter and Instagram.

About Marriott International, Inc. Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 lea ding hotel brands spanning 127 coun tries and territories. Marriott opera tes and franchises hotels and licenses vacation ownership resorts all around the world. The company also operates award-winning loyalty programs: Ma rriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®. For more informa tion, please visit our website at www. marriott.com, and for the latest com pany news, visit www.marriottnews center.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

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34 34th | Vol 19 | 2018 | www.hotelier-indonesia.com GRANDLIFE HOTELS SELECTS REVINATE AS MARKETING AND GUEST FEEDBACK PARTNER HOT SOLUTIONS

Revinate to drive guest engagement, sa tisfaction and personalization across GrandLife’s iconic New York hotel port folio

MAY 9, 2018 – Revinate, the hospitality industry’s leading marketing automa tion and guest feedback solution, today announced a strategic partnership with GrandLife Hotels. GrandLife selected Revinate to manage marketing commu nications, online reputation and poststay surveys for Soho Grand and The Roxy Hotel, both located in Downtown Manhattan.

With the adoption of Revinate’s suite of hotel technology solutions, Revinate Marketing and Guest Feedback, Grand Life is focused on personalizing the guest experience to increase direct bookings as well as guest loyalty and satisfaction.

“Our hotels strive to offer the highest le vel of personalized guest services,” says Tony Fant, President and COO of Grand Life Hotels. “We chose Revinate because we wanted to manage reviews, post-stay surveys, email marketing and our expan sive database all in one platform, which integrates well with our property mana gement system.”

“We are thrilled to partner with GrandLi fe Hotels – a vibrant and chic brand who shares our passion for design, innovation and personalized customer interactions,” says Marc Heyneker, CEO and co-foun der of Revinate. “We look forward to see ing all the success achieved by their pro perties as they fully adopt and implement our innovative and cutting-edge techno logy built specifically for independent hotels and small groups.”

About Revinate Revinate enables hoteliers to transform their guest data into revenue. With Revi nate Marketing and Revinate Guest Fee dback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. The company is backed by leading Silicon Valley investors, including Benchmark Capital, Tenaya Capital, and Sozo Ventu res.Headquartered in San Francisco with regional offices in Amsterdam and Singa pore, Revinate counts more than 26,000 of the world’s leading hotels as customers. To learn more, please visit www.revinate.com.

About GrandLife Hotels

A pioneer in the industry, GrandLife Hotels was the first company to establi sh luxury boutique hotels in the swank downtown New York neighborhoods of SoHo and TriBeCa. GrandLife Hotels is the managing company that operates the iconic Soho Grand and The Roxy Hotel. GrandLife is renowned for offering the highest level of personalized service and has continually set industry standards for premier amenities and guest services, en compassing entertainment, cinema, art, fashion, fine dining, nightlife, live music, design, and an in-depth understanding of downtown New York‘s culture.

GrandLife Hotels has also re-invented the conventional hotel bar concept and New York City’s notion of nightlife by offering a stylish, yet approachable experience in both the Roxy Bar and Grand Bar – two of Manhattan’s key destinations, day or night. GrandLife Hotels is owned by Leo nard and Emanuel Stern of Hartz Moun tain Industries. To learn more, please vi sit www.grandlifehotels.com

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Jl. Sukma, Banjar Tebesaya Desa Peliatan, P.O. Box 2828 , 80571 Ubud - Bali Phone : +62 361 849 3328 Fax : +62 361 849 3327 reservations.ubud@senshotelsresorts.com
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FEATURED SUPPLIER

KVIHOTEL DEPLOYS ASSA ABLOY

HOSPITALITY MOBILE ACCESS

SOLUTION FOR CONVENIENT KEYLESS GUESTROOM ENTRY

Newly opened Budapest hotel selects leading provider of hotel security technology for installation of keyless entry with advanced RFID lock technology

Stockholm - ASSA ABLOY Hospitality, innovator of secu rity technologies for the hospitality industry, announces the successful implementation of several of its advanced securi ty and access solutions at KViHotel in Hungary.

Located in Budapest, KViHotel has implemented ASSA ABLOY Hospitality Mobile Access, VingCard Allure elec tronic door locks and the Visionline software platform to maximize security and enhance the overall guest experien ce. The new 40-room property is among the first smart ho tels in Europe to offer a complete mobile experience throu gh the use of its mobile app, TMRW Hotels, which as an ASSA ABLOY Hospitality certified partner includes the added feature of Mobile Access keyless entry.

After researching several locking system providers, KViHo tel opted for the ASSA ABLOY Hospitality solutions based on excellent customer service and the company's ability to provide an all-encompassing solution to meet staff and guest demands.

With the installation of ASSA ABLOY Hospitality Mobile Access and VingCard Allure locks, guests can quickly and conveniently enter their room immediately upon arrival with a quick swipe of their mobile device.

"As a new hotel, we knew that a main focus of the design needed to reflect modern industry and guest trends throu gh the adoption of innovative technologies," says Péter Palicz, general manager of KViHotel. "Keyless entry is un doubtedly evolving the hotel guest experience, and with ASSA ABLOY Hospitality's longstanding history of delive ring exceptional service and its position as a leader in hotel security technology, we knew its Mobile Access solution was exactly what our hotel needed to appeal to today's tech-savvy guest expectations."

ASSA ABLOY Hospitality Mobile Access is an advanced so lution that allows guests to use their mobile device as a digi tal room key. Operating through secure Seos technology, an encrypted key is delivered securely to a guest's smartphone, which they then use to open their guestroom door, as well as accessing other onsite amenities and secured areas.

Using advanced RFID technology, the VingCard Allure elec tronic lock features a unique interactive and customizable LED panel that is housed on the wall adjacent to the guestroom door, rather than on the door itself. An additional feature avai lable to KViHotel guests is the ability to post 'do not disturb' or 'make up room' notifications to allow hotel staff to easily know when they are able to freely enter a guestroom for housekee ping and other services.

Though the use of the Visionline system, hotel staff can remo tely control who has access to certain areas on property and when. Since the installation, KViHotel has experienced posi tive feedback from guests enjoying the benefit of being able to bypass the front desk and enter their room immediately upon arrival with their own smartphones.

Hotel staff has also benefited greatly from ASSA ABLOY Hos pitality's customer support, as the team was committed to ensuring that all needs of the property were met to create a streamlined and convenient service for hotel guests and sta ff. For more information about ASSA ABLOY Hospitality and its comprehensive line of hotel security solutions, please visit www.assaabloyhospitality.com.

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Interior Exhibition

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“ A n I n t e r i o r E v e n t S ho w c a sin g I n t e r i o r Des i gn , P r odu cts & M ater i als” Indterior (Indonesia Interior Exhibition) is an initiative between Himpunan Desainer Interior Indonesia (HDII) & PT CIS Exhibition to showcase cremè de la cremè of interior design, products & materials presented to sophisticated audience who appreciate the ne things in life The event is dedicated in bringing buyers and suppliers together, the platform for manufacturers and suppliers to showcase new products to key buyers and speci ers (designers, architects and other creative professionals). Perfect opportunity to put your brand with the industry’s key decision makers. An interior event of the year not to be missed to discover new business opportunities. 6-9 September 2 018 INDONESIA CONVENTION EXHIBITION (ICE) - BSD CITY Register Now! PT Citra Inovasi Strategi Exhibition P: 021-83796833 | 087884171989 E: info@indterior.co.id Jointly Organised By: Media Partner www.indterior.co.id indterior indterior indterior Held Concurrently with

HOT SPOT

Karma Jimbaran has launched their new restaurant and bar, The Bay Bar & Grill. Offering a wonderful, relaxed atmosphere, The Bay Bar & Grill serves the freshest locally caught Jimbaran seafood and juicy grilled steaks without the smoke, crowds and noise of the beach sea food venues, and at a very reasonable price point.

With a combination of laid-back charm, locally caught seafood, hi gh-quality meat, soulful live music and lush poolside surroundings, The Bay Bar & Grill is open for breakfast, lunch and dinner. The de sign draws inspiration from its Jimbaran Bay location, incorporating a large open grill and select hues of blue throughout, including a LED blue lid up bar, reflective of the waters of the Bay. The mixture of local Suar wood and blue glass is inspired by driftwood from the sea, com bining with natural slate and galaxy marble to create a relaxed bayside feel, complete with seating formed in the shape of a boat.

The emphasis of the menu is on the fresh, local seafood and perfectly grilled meats but many favorites remain available such as the always popular Karma burger, chicken shawarma, Jimbaran fish & chips, fresh Bali crab linguini and the deliciously slow cooked beef rendang.

The Bay Bar & Grill is a wonderful spot to simply enjoy a cocktail and relax with a selection of libations designed by mixologist Grant Collins that include the Karma Negroni, Cariibbean Cloud, Karma Spritz and the Bubble Bath Martini.

The laid-back, pool-side atmosphere is perfect for guests to enjoy drinks in both the seating area or pool lounges whilst cooling off in the 24m long pool.

The Boutique

The new Boutique at Karma Jimbaran is located at the entrance to the Resort and is no ordinary boutique. The Boutique has the feel of a ga llery, creating a special arrival experience for guests by introducing a retail area replete with a curated selection of beautiful artifacts, works of art, local designer clothing and jewelry. Karma has carefully selec ted only the highest quality goods and has been supported by local art gallery owner, Melvin Amar of Nyaman Group and Bali Foundation’s Elle Brooks.  The Boutique at Karma Jimbaran will be hosting regular fashion shows, offering special discounts for our in-house guests and villa owners, as well as vouchers for the Karma Jimbaran Bay Bar & Grill or Karma Spa for customers spending a certain amount.

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KARMA JIMBARAN INTRODUCES THE BAY BAR & GRILL AND A STYLISH NEW BOUTIQUE 34th | Vol 19 | 2018 | www.hotelier-indonesia.com

THE BAY BAR & GRILL

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SPOT
HOT
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BACKGROUND ON KARMA GROUP

Karma Group is an award-winning international travel and li festyle brand offering extraordinary experiences in the world’s most beautiful locations and is headed by Chairman and Foun der, John Spence, former Ernst & Young Entrepreneur of the Year and member of the 2013 judging panel for the Ernst & Young World Entrepreneur of the Year.

John was honoured by the Yale University School of Architectu re by being appointed the Edward P. Bass Distinguished Visiting Architecture Fellow and has also been awarded a Distinguished Visiting Fellowship at UCLA as well as working with students from the University of Pennsylvania to design a chateau deve lopment in Carcassonne. The Karma Group is comprised of Karma Resorts, Karma Retreats, Karma Royal, Karma Estates, Karma Beach, Karma Spa and Karma Boutique. The Group is currently operating 25 resorts in more than 10 countries, in cluding Australia, France, Germany, Greece, India, Indonesia, Thailand, Vietnam and the United Kingdom. There are current ly five properties in development and the Group is negotiating three separate acquisitions in Scotland (a golf resort), Cyprus and Bulgaria.

In 2016, Karma group and Sanctum Hotel Group announced a joint venture to develop a series of authentic rock ‘n’ roll styled and orientated hotels in strategic locations around the world, accompanied by an exclusive private membership club. In 2017, Karma were awarded the contract to manage and develop the golf course on Rottnest Island in Western Australia and in Greece, RCI, the worldwide leader in vacation exchange, selec ted Karma Group to manage its operations in the Greek market whilst redevelopment began on Karma Minoan in Crete. Kar ma Group is a sponsor of the England Rugby 7’s team through the 2017/18 season, the Commonwealth Games and the 2018 Rugby World Cup 7’s in San Francisco as well as the Rosslyn Park HSBC National Schools Sevens, the world's largest school rugby tournament.

www.karmagroup.com

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HOT SPOT
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HOT OF THE MONTH

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PULLMAN HOTELS

JAKARTA

Pullman Jakarta Indonesia is conveniently located in the popular Thamrin area. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekee ping are there for guest's enjoyment.

Guestrooms are designed to provide an op timal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, mirror, sepa rate living room, internet access – wireless, internet access – wireless (complimentary).

The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, sauna, outdoor pool, spa. For reliable service and professional staff, Pu llman Jakarta Indonesia caters to your needs.

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APRIL MAY 2018 HOTELIER INDONESIA HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM HOTELIER INDONESIA A new Bvlgari Hotel OPENS BOOKINGS BELMOND CAP JULUCA, ANGUILLA A Year of Bucket List in Ubud ALILA UBUD FIND BACK ISSUES NOW HOTELIER INDONESIA DIGITAL MAGAZINE PROMO MEMBERS - REGISTER NOW!! info@hotelier-indonesia.com www.hotelier-indonesia.com HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM
Exhibitors Airlines, Travel Organizers, Travel Agents, Tourism Boards, Cruise Line, Hoteliers / Chain Hotels, Resort & Spas, Tourist Attrac tion, Travel Insurance, Official Bank, Ad venture Gears, Travel Equipment’s, Digital Equipment’s Why join? Awesome place to promote your travel des tination programs, Great place to expand your leads for prospect travelers, Outstan ding set to build awareness for different tra vel related products, Exposed to high profile spenders in surrounding venue area THE GLOBAL MEETING FOR THOUSANDS OF POTENTIAL INDONESIAN TRAVELERS WITH LOCAL AND INTERNATIONAL EXHIBITORS WE WANT TO REMOVE BARRIERS AND THE MOST IMPORTANT THING IS TO EARLY EDUCATE THEM THAT TRAVELING IS A MUST, IT’S A WAY OF LIFE BOTH FOR MILLENNIALS AND YOUNG PARENTS.
 Smart Apartment City Resort of East Surabaya One Stop Living  
Lifestyle Mall Community & CoworkingSpace Best Location  

HOT DESIGN

After the addition of a Conference and Events Space designed by GM Archi tects, Le Gray, Beirut hotel is awarded TripAdvisor’s highest accolade.

GM Architects is proud to announce that a year after having designed the new Conference and Events Space of Lebanon’s number one hotel, Le Gray, Beirut, the flagship of Campbell Gray Hotels, it has been awarded the “2018 Best Traveller’s Choice Award,” the hi ghest recognition bestowed by TripAd visor.

The extension of Le Gray, Beirut was carried out by GM Architects, a luxury architecture and design firm also based in the Lebanese capital, in close colla boration with Gordon Campbell Gray, the founder and creative force behind Campbell Gray Hotels. Gordon Cam pbell Gray was a pivotal consultant for the firm in the overall execution of the aesthetic style and furnishings decisions for the new Le Gray facilities.

GM Architects takes pride in creating unique spaces that offer serene and stylish experiences, and Le Gray, Beirutl is a clear example of its dedication to craftsmanship and design.

Since its opening in 2009, Le Gray has been one of the city’s hottest spots at which to stay and be seen. Located in the heart of Beirut on Martyrs’ Square, close to the business district and near to the city’s prime attractions, the hotel features 103 spacious rooms and suites, with two Presidential Suites sharing the fifth floor encompassing generous private terraces.

Perfect for both business trip guests as much as tourists looking to discover Beirut, the hotel’s current facilities in clude the glamorous rooftop restaurant, Indigo on the Roof, the tranquil Pu reGray Spa, as well as a state-ofthe-art gym. The recent renovation by GM Ar chitects enlarged the hotel’s services to include new spacious conference and event facilities.

Incorporating light-filled interiors over looking the bustling city, all rendered in the contemporary-classic style of the hotel, and in sync with the design aes thetic and philosophy of GM Architects, of harmonizing interiors with their su rroundings and creating urban oasis ideal for relaxation, focus, and vitality. Le Gray, Beirut stands as a symbol of highend design and guest comfort. As part of the renovation of the beautiful hotel in the heart of Beirut, GM Archi tects created an extended lobby area un derneath the atrium with a new lounge to welcome guests providing them with a relaxation space to be enjoyed with fa mily and friends, or as a tranquil area to catch up on emails while on business travel.

GM Architect’s goal was to enrich the guests’ experience with spaces focused around their overall well-being, main taining a serene and elegant atmosphe re. The architects have added several de signated areas that give guests a unique and complete stay that meet both their leisure and business needs. A classic 20-person business meeting venue ac centuated with natural earthly colours, textures and free of distractions.

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LE GRAY, BEIRUT HOTEL IS AWARDED TRIPADVISOR’S HIGHEST ACCOLADE

The “Best Traveller’s Choice Award,” is an annual award given only to the top 1% of hospitality businesses across selected categories around the world. It is no surprise that Le Gray has made it to this exclusive list of travellers’ favourites. From its inauguration, Le Gray, Beirut, has become an icon of style, luxury and comfort.

HOT DESIGN

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The boardroom is highly equipped for international conferences and private meetings. A versatile venue adaptable for business meetings and social gatherings, finished with dynamic ceilings and floorings that echo natural landscapes and parallel the Lebanese traditional architecture and design. The room can transform atmospheres, going from day to nightevents through a variation of lighting and colours. A brand new 53-seat mini cinema equipped with all surrounding audio-visual furnishings and comfortable seating, creating an all immersive atmosphere; perfect for presentations, conferences, film premiers, and private screenings.

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The Boardroom Le Grand Salon HOT DESIGN
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HOT DESIGN

The Screening Room

A 400-sqm venue at the heart of the central atrium and Le Grand Salon invites guests into an elegant swirling ambiance. The spiral staircase and the all-surrounding mirrors evoke grand ballrooms and classic glamour. This venue is ideal for hosting welcome drinks for banquets, exclusive event receptions, and openings.

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HOT DESIGN

THE FOYER : A 400-sqm venue at the heart of the central atrium and Le Grand Salon invites guests into an elegant swirling ambiance. The spiral staircase and the all-surrounding mirrors evoke grand ballrooms and classic glamour. This venue is ideal for hosting welcome drinks for banquets, exclusive event receptions, and openings.

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64 34th | Vol 19 | 2018 | www.hotelier-indonesia.com ‘LIVING OUT THE GOOD LIFE’ BY GM ARCHITECT’S A Contemporary And Multicultural Approach Galal Mahmoud © HOT DESIGN

Born to Egyptian parents and having an English grandmother and Lebanese citizenship, architect Galal Mahmoud lived in France for several years, after fleeing the civil war in Lebanon with his family in 1976. He graduated from the Ecole d’Archi tecture de Versailles in 1986, opening his first architects’ prac tice in Paris the following year.

In 1996 he founded GM Architects in Beirut, specializing in the luxury hotel and upscale seaside resort markets. During his many trips to Asia, Galal Mahmoud experienced true wellbe ing and witnessed at first-hand Asian societies’ approach to li ving in the shape of lifestyles that are equally comfortable in an outside environment as inside a house. Galal Mahmoud takes this approach and fuses it seamlessly with the architecture ‘for living out the good life’ that is so characteristic of the Medite rranean region.

These experiences are at the root of Galal Mahmoud’s philoso phy and approach to architecture, where the concepts of ‘we ll-being’ and multiculturalism are key.

Galal Mahmoud © GM Architects

CONTEXTUAL IMMERSION

Galal Mahmoud’s culturally diverse background has naturally led him to adopt a multicultural approach to all his projects. His ability to apprehend the essence of a place, to be alive to the diverse influences that shape it, imbues all his projects with a unity of vision, one that is genuinely informed by its immediate context.

‘Contextual immersion’ therefore lies at the heart of GM Ar chitects’ way of thinking. Galal Mahmoud steeps himself in the geographical, historical and cultural environment of each pro ject. He makes these contextual components his own, rewor king them in a way that is relevant to and easily comprehensi ble by contemporary society, but also respectful of the identity and culture of the location in question.

AN INTERNATIONALLY-RENOWNED ARCHITECTURE AND DESIGN FIRM

GM Architects architecture and design firm specializes in the field of high-end tourism, notably in the creation of luxury ho tels and resorts. It is one of the largest such firms in Lebanon. The company employs 40 professionals including architects and interior designers and is managed by Galal Mahmoud in partnership with Randa Chahine, Anwar Hajj and Elie Waked. The firm has bases in Beirut and Abu Dhabi and is active world wide. Its completed projects may be seen in France, Africa, the Middle East and throughout the Mediterranean region.

GM Architects initially specialized in interiors for the luxury and residential markets. It has since branched out and its ex pertise now encompasses interior design, landscape architectu re and site evaluation and analysis in seafront locations.

The practice is currently working on a Sofitel in Morocco, a Sheraton Resort in Dakar and three private resorts in Mykonos.

GM Architects is the only architecture and design company in the Middle East to work regularly with Accor, Rotana, Starwood and Rezidor.

This is due to the high standards of service it delivers, the painstaking care it takes both in the development of a wider vi sion for each individual project and in the execution of its finer details and its ability to deliver projects that meet the standards of the international hospitality sector and the requirements of the major hotel chains. The firm’s creative approach to projects embodies the distinctive philosophy of French-Lebanese architect Galal Mahmoud.

The ‘Museum of Civilizations’ project designed by GM Archi tects and presented at the 2014 Venice Biennale was selected for the ‘Future project of the year’ category at the World Archi tecture Festival, Singapore in 2014. In March 2015, it scooped the ‘Cultural Regeneration’ category at the 26th MIPIM Archi tectural Review Future Projects awards, before winning an ‘In ternational Architecture Award’ in 2015.

PRACTICAL INFORMATION

LE GRAY Martyrs’ Square. Beirut Central District Beirut - Lebanon +961 1 971 111 info@legray.com www.legray.com

GM ARCHITECTS

Lebanon

Verdun Center. Concorde Building 10th Floor. Beirut - Lebanon + 961 1 346 770 gm-arch@gm-architects.com

Abu Dhabi Intersection of Zayed the first street (Electra) & Al Najda Street Building P 1341 Tower C. Office 702 P.O.Box 52055, Abu Dhabi - UAE + 971 2 643 44 55 gmad-arch@gm-architects.com

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Gordon Campbell Gray has been the creative force behind Le Gray, Beirut since its very b ginning. Campbell Gray is very involved in every aspect of the creation, design and philosophy of his hotels and personally puts together their extensive contemporary art collections.

He was recently named ‘Hotelier of the Year’ in the United Kingdom, was given the ‘Leading Legend’ award by Leading Hotels of the World at their annual convention in Tokyo, and wa also recently awarded the ‘Outstanding Contribution to the Hotel Industry’ award at the Hotel Cateys in London. The Campbell Gray group is passionate about its teams and spends much time training, inspiring and motivating, and remains firmly in the belief that, ultimately, it is all about service, and regards the staff as its secret weapon.

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HOT SOLUTIONS

JUNE, 2018.– Hotelchamp and Revinate today announced a new technology partnership that allows hotels to seamlessly link personalised email marketing campaigns to the hotel’s website experience. Marketers can now more efficiently bring entire direct booking campaigns to market. The email marketing and hotel website integration between Revinate and Hotelchamp will allow hotels to ensure intelligent personalisation across the online guest experience, based on data stored in Revinate’s Hospitality Marketing CRM.

We love Revinate’s approach to individualised guest communication and are thrilled to be able to integrate it with the Hotelchamp marketing platform for hotels,” said Hotelchamp CEO Kristian Valk. “Providing the Ultimate Guest Journey on a hotel’s website is a key focus for us – to partner with a category leader like Revinate to enhance this and extend beyond the website is really exciting.”

“We are thrilled to partner with Hotelchamp to streamline complementary technology solutions for hoteliers,” said Dan Hang, Chief Product Officer at Revinate. “We are fully aligned with Hotelchamp’s product philosophy. We both build easy-to-use solutions that thrive on innovation, designed specifically to help hoteliers drive direct bookings and strengthen guest relationships.”

Revinate joins a number of other industry leaders, including OTA Insight, Hotjar, and Live Chat, as part of Hotelchamp’s ‘Marketing Platform for Hotels’ – a collection of integrated, best-in-class technologies that can all be managed within the single online platform. Managed from the online Hotelchamp Platform, marketers can build, deploy, and measure Revinate Marketing email and upsell campaigns. The increased speed and agility allows for deeper segmentation and testing, helping hoteliers provide the most relevant content for their guests.

About Revinate

Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. The company is backed by leading Silicon Valley investors, including Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate counts tens of thousands of the world’s leading hotels as customers. To learn more, please visit www.revinate. com.

About Hotelchamp

As the leading marketing platform for hotels, Hotelchamp empowers hotels with advanced data insights and technology to execute their digital strategies. Working as a smart layer on top of a hotel’s websites and managed through an intuitive online self-service platform, Hotelchamp technology guides visitors throughout the entire booking process to achieve better guest engagement and generate greater direct revenue. Already trusted by over 1500 hotels in more than 50 countries and integrated with more than 80 booking engines worldwide, it’s their ambition to restore a fair balance between direct channels and third parties. To learn more, visit www.hotelchamp.com.

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Bvlgari Hotels & Resorts signed an agreement with Mitsui Fudosan Co., Ltd., a leading global real-estate company headquartered in Tok yo, to open Japan’s first Bvlgari Hotel in Tokyo, scheduled to open at the end of 2022.

The Hotel will occupy the top seven floors - 39th-45th - of an ul tra-skyscraper planned for construction in the Yaesu 2-Chome North District Category-I Urban Redevelopment Project. The Bvlgari Ho tel Tokyo will be located in a very central and convenient area at a walking distance to some of the best attractions in town such as the Imperial Palace and the vibrant shopping areas of both Nihombashi and Ginza. Its proximity to the Tokyo Station and the financial dis tricts of Nihombashi and Marunouchi makes it an ideal destination for business as well.

The hotel will offer 98 guest rooms in a variety of configurations, mainly twin and double rooms, as well as luxury suites and an ex traordinary Bvlgari Suite.

Bvlgari Hotels iconic features such as Il Bar, Il Ristorante, the fireplace Lounge, all of them with outdoor terrace, will be available for the ho tel guests together with Il Cioccolato store, and a dramatic Ballroom including a large outdoor space.

The about 1,500 sqm BVLGARI Spa, offering the ultimate wellbe ing experience, immersing and innovative treatments, therapies and grooming for both men and women, and including a state-of-the-art fitness centre and 25-metre indoor pool, will add a further luxurious touch to the guests’ experience.

As with all the Bvlgari Hotels and Resorts, the Bvlgari Hotel in Tok yo will be designed by the Italian architectural firm Antonio Citterio Patricia Viel, who conveyed Bvlgari’s core values of contemporary de sign, magnificent craftsmanship and artistic detail to create efficient living spaces reflecting the essence of the Italian most sophisticated style.

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HOSEKI RESTAURANT

Meaning “gemstone” in Japanese, Hoseki is a minimalist jewel-box of a destination where guests can enjoy a one-ofa-kind gastronomic treat by Chef Masahiro Sugiyama. With just nine seats, dining at Hoseki is a unique Omakase expe rience, the most traditional way to savor Japanese food which means “I leave it to you”. After arriving through a special Tokonoma, or entry room, guests turn their palates over to the whims of the chef.

Chef Sugiyama bases his courses on the preferences of those seated at the counter, as well as on the freshest and best ingre dients of the day, so no two meals are exactly alike—but every single one is an exceptional journey into the heart of Japan’s culinary tradition.

The dining room overlooks the Dubai skyline, so that each in timate dinner is accompanied by a glittering view. For groups, there is a private dining room that seats up to twelve.

Located on the 4th floor of the Resort, Hoseki is open for lunch and dinner and reservations are required.

OPENING HOURS

The restaurant which is located on the 4th floor of the Resort is open for lunch and dinner five days a week and closes on Sunday and Monday. Reservations are required as there is no walk-in policy. Hoseki opens for lunch from 12.30 p.m. to 3.30 p.m. with last order at 2.00 p.m., and reopens for dinner from 6.30 p.m. to 12.00 a.m. with two seating options at 6.30 p.m. and 9.30 p.m.

For bookings please call +971 4 777 5433 or email dine@ bulgarihotels.com

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THE BVLGARI MAJLIS DEBUTS JUST IN TIME FOR RAMADAN

#Culture

The Bvlgari Resort Dubai unveils a new destination within a destination with the opening of the Bvlgari Majlis. Designed to give guests a place to feel at home during the Holy Month of Ramadan, the Majlis features architectural details from the Arab world, including the Ramadan moon, which has been crafted in Bvlgari’s distinctive mesh pattern. Soft Arabic melodies fill the space, while two distinctive dining experiences invite guests to relax and spend time as a family throughout the entire month of Ramadan. Iftar features such tradi tional delights as ouzi, shawarma, umm ali, and a selection hot and cold mezze, while the more casual Suhour is a late night dining destination for hot and cold specialties and an array of pastries. For its inaugural celebration, the Majlis will host an exhibition of a number of Bvlgari heritage pieces, infusing one’s time there with a magnificent Bvlgari touch.

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FOR MORE INFO : property@hotelier-indonesia.com

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EXOTIC WATERFALL.

AMAZING LUXURY RESORT

Dimension Luxury Resort will be felt from the beginning you set a foot in the Grand Shamaya Lobby up to every corne r of the area. Is a commitment for PT. PP Properti Tbk to present a dwelling to provides a positive life-oriented to the residents.

With a variety of Hidden Paradise lifestyle facilities in every Grand Shamaya tower, you can feel a strategic location in the form of pleasant, resort-style shelter just steps from down town Surabaya.

Shortly after arriving at Grand Shamaya you will be greeted by the freshness of the Exotic Waterfall complete with the beautiful Thematic Garden and the chirping birds to perfect t he natural atmosphere at Grand Shamaya. With the concept of a spacious and open lobby, certainly air circulation in the Grand Shamaya area will feel cool and comfortable.

HOT PROJECT INVESTMENT

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“You can sense, a proper residence is where it has capability to adjusting your needs. This is a new breakthrough, the residence which has plenty of ope n space with multifunctional green park with a strate gic location in the city "regarded as a pride of you". It is also pride for us as to have an opportunity to be p art of remarkable breakthrough innovation”.

GRAND SHAMAYA A NATURAL LIGHT DOWNTOWN
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ASIA PACIFIC : Doreen Soh E : doreen.soh@montgomeryasia.com T : +65 9339 6687 REST of the WORLD : James Murray International Sales Director E : international@freshmontgomery.co.uk Restaurant, Pub & Bar Asia An environment that is informal yet business-focused, serious yet lively and bursting with energy and creativity, packed yet not overwhelming. 34th | Vol 19 | 2018 | www.hotelier-indonesia.com
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HOT FEATURED HOTEL
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YOGYAKARTA MARRIOTT HOTEL INTRODUCES MARRIOTT MODERN DESIGN INSPIRED BY JAVANESE HISTORY IN THE HEART OF INDONESIA’S CULTURAL CAPITAL.

Yogyakarta, Indonesia – Yogyakarta Marriott Hotel, the first Marriott branded hotel in Indonesia, has opened in the heart of the cultural city, offering guests the opportunity to travel brilliantly by enjoying the sophisticated spaces and experiences of a internationally branded, superbly designed hotel in the city where traditions meet modern life.

The hotel’s 347 guest rooms and suites feature Marriott Modern styled decor with Javanese-inspired accents and inviting views of the pools or city, comple mented with premium amenities, marble bathrooms, and 24-hour room ser vice; whilst Suites and Club Rooms offer exclusive access to the M-Club, the largest club lounge in town. Guests can unwind in the Exercise Room, Quan Spa and outdoor pools, and savour local and international cuisines at the three creative dining venues. For shoppers, the hotel is conveniently attached to the largest mall in the city, whilst business travellers can stay connected with free Wi-Fi and convenient workstations. Several meeting rooms and pre-func tion areas are available to host business meetings and intimate events and the 1,870m2 pillar-less ballroom is the largest in the city.

Marriott Modern Design meets local inspiration – Designed by Jakarta based design firm Domisilium Studio, the 347-room hotel reflects local Javanese cul ture throughout its interior spaces, drawing design inspiration from the his torical Taman Sari, a former royal garden of the Sultanate of Yogyakarta. The elements can be seen on the column and weaving details throughout the public areas of the hotel. The reception background utilizes a parametric design to evoke the water ripples of Taman Sari’s pavilions and pools with a similar con cept applied to the ceiling details above the bar area in The Lounge, brought to life with clear white acrylic and sheer fabric. Throughout the hotel, the desig ners have used a calming and neutral color palette of browns, greys, blacks and whites and the modern, open spaces create a harmonious balance with marble, wood and stone.

“The design brief was to ‘Design Brilliantly’, to create a modern, contemporary hotel that reflects local Javanese traditions and values,” said Alain Rigodin, Ge neral Manager of Yogyakarta Marriott Hotel. “Through the use of the Kawung batik motif and the contemporary reimagining of local materials, textures, sha pes, and colors, the results resonate with the new generation of traveler. Yog yakarta Marriott Hotel is the first 5-star hotel to open in the city for over 10 years and the modern, contemporary styling throughout sets a new standard.”

A central theme throughout the hotel is Kawung batik, one of the oldest ‘forbid den batiks’. The guestroom corridor carpet features a custom designed Kawung batik pattern inspired by flower petals falling on water. The Kawung pattern also appears on the headboards in the guestrooms, mimicking flower petals scattered by the breeze, and as metal die-cut features in the elevator lobby and guestroom signage.

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HOT FEATURED HOTEL

Throughout the hotel, the design incorpora tes cool and soothing colours and textures. Marble in shades of white, grey and black invoke the essence of water and balance the warmth of the wood finishes prevalent in the interior spaces. The energetic atmosphere of Yogyakarta Kitchen is enhanced by the use of wood finishes with bold characters and vibrant Javanese-styled fabrics, whilst the more relaxed ambience in The Lounge and M Lounge are reflected in a sophisticated palette with light wood veneer on the furniture ba lancing with the darker wood floor.

The concept for Taman Sari Bar & Grill was a semi-outdoor area that extends to the out door pools with a tropical lounge feeling that remains true to its Javanese setting. The de signers specified more textured materials to emphasize the indoor-outdoor feel and added blue geometric floor tiles to give a batik-like expression to the space.

The designers collaborated with a local wea ving specialist to develop a unique pattern for the hotel’s M Lounge. Synthetic rattan strips are combined in different scales and colors to transform a simple pattern into a more sophisticated design, whilst the use of a neu tral color palette incorporating black, grey and white adds a modern and refined feeling throughout.

The lobby of Yogyakarta Marriott Hotel was designed to be welcoming and encourage interaction between guests by avoiding tra ditional hotel lobby seating arrangements. The custom designed semi-circular sofa has a functional built-in table and mimics the cir cular Kawung batik inspired skylight, juxta posing with the horizontal and vertical lines that dominate the reception area.

Creative destination that inspires brilliance –A city boasting diverse historical influences, Yogyakarta is often considered the heartland of Javanese culture. From contemporary ci tyscapes to centuries old monuments, the city is becoming an increasingly popular destina tion for business and leisure travelers.

It has a reputation as a shopper's paradise with bustling markets and avenues, where guests can purchase paintings and artworks as well as handicrafts created by Java's finest artisans, who excel in batiks, silver and lea ther works.

“When visitors come to Yogyakarta they can easily find a balance between business and pleasure,” continued Alain Rigodin.

“You don’t have to make a choice. You can come for business and then you can mix in leisure because of Yogyakarta’s incredibly rich and diverse nature. From a cultural point of view, there are the temples, the Palace, the Ba tiks and the Javanese dancers whilst the food in the city is wonderful. I always recommend visitors try Gudeg, a traditional sweet jack fruit dish, or ayam goreng kalasan , which is chicken made with coconut milk, garlic and coriander. Our friendly team is always availa ble to help organise expeditions.”

The city is the gateway to some of ancient Asia's grandest wonders, including the great 9th century Hindu and Buddhist temples of Prambanan and Borobudur, together with their subsidiary candis (temples) and shri nes. The ornate 18th-century royal complex, or kraton, encompasses the still-inhabited Sultan’s Palace and numerous open-air pavi lions that host classical Javanese dance shows and concerts of gamelan music, characterized by gongs, chimes and plucked string instru ments.

With a new international airport slated to open next year, Yogyakarta Marriott Hotel’s ideal location makes it the perfect base for visitors to the city. The hotel is directly con nected to the largest shopping mall and en tertainment centre in central Java and just 20 minutes from bustling Malioboro Street, where guests can explore handicraft shopping stalls, street food and restaurants. For more information, please visit http://www.marriott.com/hotels/travel/jog mc-yogyakarta-marriott-hotel/.

HOT FEATURED HOTEL

About Yogyakarta Marriott Hotel

Yogyakarta Marriott Hotel is the first Ma rriott branded hotel in Indonesia that sets a new standard in Yogyakarta’s hospitality industry with its record-breaking facilities where business meets leisure. The hotel features the largest pillar-less ballroom and Club Lounge in town, the most guestroom inventory with 347 rooms, and the latest design with an interactive open kitchen concept at the all-day dining Yogyakarta Kitchen restaurant. This is the latest inter nationally branded hotel in the city where traditions meet modern life. Cultural sites like the Keraton Royal Palace and Maliobo ro Street are only 20 minutes away, while the largest shopping mall and entertain ment center in Central Java is right next door.

About Marriott Hotels

With nearly 550 hotels and resorts in over 55 countries and territories around the world, Marriott Hotels is evolving travel through every aspect of the guest’s stay, enabling the next generation to Travel Brilliantly. Boldly transforming itself for mobile and global travelers who blend work and play, Ma rriott leads the industry with innovations, including the Greatroom lobby and Mobile Guest Services that elevates style & design and technology. Marriott Hotels is proud to participate in the industry’s award-winning loyalty program, Marriott Rewards® which includes The Ritz-Carlton Rewards®.

Members can now link accounts with Starwood Preferred Guest® at members. marriott.com for instant elite status mat ching and unlimited points transfer. To learn more, visit www.MarriottHotels.com. Stay connected to Marriott Hotels on Face book, @marriott on Twitter and @marriot thotels on Instagram.

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,000 properties in 30 leading hotel brands spanning 122 countries and territo ries. Marriott operates and franchises hote ls and licenses vacation ownership resorts. The company also operates award-winning loyalty programs: Marriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®. For more in formation, please visit our website at www. marriott.com, and for the latest company news, visit www.marriottnewscenter.com. Connect with us on Facebook and @Ma rriottIntl on Twitterand Instagram.

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JEJU SHINWHA WORLD RESORT IMPLEMENTS MIZZISOFT

‘‘

Mizzisoft, the developer of a leading cloud-based Workforce Management System helped Jeju Shinhwa (Korea) revolutionize their workforce management through implementation of a solution that included planning, rostering, time & attendance to final payroll for more than 1000 employees. This has allowed Jeju Shinhwa, one of Korea’s largest Integrated Resorts to upgrade their manpower processes from an antiqua ted system to an easy to use web based solution.

Jeju Shinhwa World is an exciting and prestigious world-class integrated resort located in the sou th-western part of Jeju Island, developed by Landing Jeju Development Co., Ltd. which is incorporated by Landing International Development Limited.

Jeju Shinhwa World will be one of South Korea’s spe culative integrated resorts, spanning across a land area of approximately 2.5 million square meters and a total investment of $US 1.8 billion (2 trillion) Korean won development. Jeju Shinhwa World has premium leisure and entertainment facilities which cater to lo cal and overseas visitors of all ages.

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HOT SOFTWARE
T H E B E S T H O T E L S & R E S O R T S W O R K F O R C E * F u l l H u m a n R e s o u r c e m o d u l e s . * * E m p l o y e e S c h e d u l i n g . * L e a v e a n d V a c a t i o n P l a n n i n g . * * A p p r a i s a l s b a s e d o n w o r k . * * P e r f o r m a n c e M a n a g e m e n t . * * T r a i n i n g . * T i m e & A t t e n d a n c e . * F u l l y A u t o m a t e d P a y r o l l . * E m p l o y e e P o * E m p l o y e e P o r t a l . + 3 5 6 7 9 5 5 0 8 4 6 w w w . m i z z i s o f t . c o m A u s t r a l i a , P h i l i p p i n e s , U S A j . m i z z i @ m i z z i s o f t . c o m M A N A G E M E N T S Y S T E M

The Challenge

Jeju Shinhwa wanted to improve it’s data management for its many of employees through the processes of Payroll, Time keeping, Employee check schedules, and paychecks. They wanted one integrated system to manage all their workforce throughout the organization.

Being a Korean company, they needed a multilingual system capable of addressing the language needs of local Korean sta ff, as well as expat managers. “Along with simply offering a Korean language option, the system must be flexible enough to address Korea’s unique business culture,” says Dennis Mu rro, Director of Workforce Scheduling for Shinhwa World. Resort management also realized it needed a better way to manage its constantly changing staffing requirements and employee schedules across multiple assignments locations.

They had been scheduling more than 1000 employees every week using mostly manual processes, on paper and spreads heets. Employee tracking was an arduous task, even pulling up individual employee schedules was difficult. They needed to simplify the process, allowing them to easily assign the proper employees to the proper location at the right time.

Jeju Shinhwa needed to streamline its Human Resource pro cesses by leveraging automated workflows and mobile tech nology to save costs. They wanted to implement enterprise workflows, with a solution that could integrate a set of bu siness processes to optimize employee productivity for the individual worker and throughout the resort.

The Solution

When looking at the size of Jeju Shinhwa World – and the growth they are expecting – the resort needed a solution that would not only work immediately but one that would also fit their needs well into the future. Mizzisoft’s Easy Roster provi des a fully integrated system that incorporates Planning (Fo recasting), Rostering, Time & Attendance and Payroll. This ensures an accurate data-flow through the system.

Easy Roster’s Planning module is vital to Jeju Shinhwa in ensuring efficient & effective rosters that provide labor cost savings. From a gaming perspective this is done by using Hands In Play (HIP) data to forecast which tables to open at what time of the day.

Using the forecasted table data the system automatically opens the appropriate tables using the floorplan functiona lity, which is a graphical representation of the gaming floor. Floor planning takes into consideration game type, supervi sor ratios and skills when assigning employees to the roster. For non-gaming the system uses other Key Volume Indica tors (KVI) data such as covers, checks, check-in/outs, occu pancy and many others. Labor standards are then applied to the KVI data to forecast accurate labor needs.

The Results

The Mizzisoft application is web based, with no installation needed. It was possible for Jeju Shinhwa to control costs on system use and maintenance. While also reducing additio nal expenses required for system upgrades. Such a benefit of using a sophisticated system for a low monthly fee.

The resort’s data resides in Mizzisoft’s Data Centre using in dustrial SSD Linux servers, giving the directors at Jeju Shin hwa confidence that their data is fully protected. Mizzisoft does full database and server replication so if one machine goes down it will automatically switch to the replication ma chine.

Mizzisoft can give all managers and staff access to the appro priate data, through any HTML5 Browser, which includes Windows, ChromeBooks, Macs, Android TV, Tables & Pho nes, iPads, iPhones and other smartphones. As Jeju Shinwha is in Korea, the site is able to customize the user interface in one of multiple languages including English and Korean. The system also provides the resort with an Employee portal where the staff can view the published roster, submit perso nal leave requests and see their pay information.

“There are many reasons we selected Mizzisoft as our tech nology partner. We knew that Mizzisoft was an innovative developer addressing the needs of high-end Casinos and Re sorts around the world. We have been pleased with how the system addresses our needs, and the high level of support we receive,” Dennis Murro mentions.

Conclusion

By using Mizzisoft’s web-based Workforce Management so lution, Jeju Shinwha has managed to streamline their Human Resource processes leveraging automated workflows and mobile technology while saving costs.

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SOFTWARE MIZZISOFT
HOT
POST YOUR NEXT HOSPITALITY RECRUITMENT WITH HOTELIER INDONESIA More than 60.000 Quality Jobs Seeker is ready for any positions GOT JOBS? SHARE WITH US WWW.JOBS.HOTELIER-INDONESIA.COM

Zeesindo International is the home of premium comfort bedding products and excellent customer service. We are a start-up company that provides superb bedding products across Asia, Indonesia and the Asia Pacific regional markets. Our expert team is made up of dynamic idealists who have up to 15 years experience in bedding products design, supply and services and 20 years in Manufacturing. We are experienced in designing customized mattress specifications for different chains of big clients in the Hospitality sector and, our clientele base consists of vast networks of organizations in the hospitality sector across the world. Our products are supplied based on ‘specific’ customer needs and expectations. Our brand is built on; undivided customer focus, creative entrepreneurship, team spirit, constant and positive change and uninhibited passion.

110 34th | Vol 19 | 2018 | www.hotelier-indonesia.com REPUP BRINGS NEW PERSPECTIVE IN THE INDONESIAN MARKET WITH REPUTATION MANAGEMENT 2.0 HOT SOLUTION

Ever since the explosion of internet usage in the past few years, the hotel industry has started to pay more & more attention towards reputation management due to the sheer amount of business the industry generates from online sources. The emerging crowd of smart phone wielding newage travelers with zero restrictions to leave unlimited re views on the internet, have made it mandatory for hoteliers to invest in Online Reputation Management. Over the past few years, multiple studies have shown a direct correlation between online reputation and revenue.

A lot of existing players in the market are catering to this solution, but most of them share similar approach towards the problems their customers are currently facing. When enquired about how Repup is doing things differently, this is what their Founder and CEO, Pranjal Prashar had to say

‘’Repup is the only authorized Tripadvisor review collection partner in South-East Asia which makes us a game changer in this field. There are mainly two problems related to Tri padvisor reviews.

Firstly, most people do not have a Tripadvisor account and they don’t want to go through the entire process of crea ting one and write a review there. Secondly, Tripadvisor has made it mandatory to download their app to write a review. This long process often discourages guests to spontaneously write reviews there. Repup’s partnership with Tripadvisor has helped our clients immensely due to our seamless inte gration with Tripadvisor.

Not only do we provide post-stay review collection but we also help hotels engage with their guests better with our pre-stay, in-stay and marketing solutions specially catered towards enterprise and leisure hotels‘’

When asked about how successful this has been so far, he said ‘’The success rate has been absolutely astonishing with properties increasing their review volumes by upto 95% and more than 80% of them are 5 star reviews. We are confident about replicating this success in the Indonesian Market.’’

Repup is also equipped with other useful features such as review management, reply in one single dashboard, Com petitor benchmarking, sentiment analysis, issue resolution & collaboration, robust and competitive reporting included inside their online reputation management tools.

In mid 2017 Repup launched a new product named StayMX. It is a fully personalized and customizable guest experience management tool for their enterprise and luxury segment customers. StayMX is a 360º Guest Experience Manage ment platform that lets hotels communicate with guests, customize their stay according to preferences, and generate more revenue from them.

Due to their wide range of solutions, Repup claims to have highly beneficial solutions for every segment in the hotel industry. A long list of satisfied clients, ranging from lu xury hotel chains to stand alone players only bolsters such a claim. Repup has recently tied up with Marriott's hotel chain Moxy to manage their entire online reputation and help improve the quality of  their overall guest experience.

“Digitalisation is changing the hospitality market at an unprecedented rate and those who are reluctant to adapt the new technological advancements that Repup has to offer, will fall behind in the ever increasing competition of the industry” said Pranjal.

Repup is a Gurgaon, India based startup being led by a band of enthusiastic group of energetic individuals. They are a B2B Online Reputation Management company for hotels dedicated to bolster and improve online reputation ratings of their clients. Repup claims that unlike most of the exis ting players in the market who only focus on providing re ports on what they are already doing, they will actually help the clients  improve their overall online reputation.

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‘’REPUP IS THE ONLY AUTHORIZED TRIPADVISOR REVIEW COLLECTION PARTNER IN SOUTH-EAST ASIA WHICH MAKES US A GAME CHANGER IN THIS FIELD. REVIEWS. “

HOT FLAG CARRIER

SUR RESORT & SPA IN PUERTO VALLARTA, MEXICO , WELCOMES SALVADOR VILLASEÑOR HERNANDEZ

AS DIRECTOR OF NEW BUSINESS DEVELOPMENT FOR USA, CANADA AND EUROPE.

New York, NY (2018) – Costa Sur Resort & Spa in Puerto Va llarta, Mexico, welcomes Salvador Villaseñor Hernandez as Di rector of New Business Development for USA, Canada and Eu rope. Villaseñor Hernandez will work on sales promotion and marketing and increase Costa Sur’s presence in the U.S., Canada and Europe, important demographics for the property. Villase ñor Hernandez comes to Costa Sur Resort & Spa with more than 34 years of hotel and sales experience. Prior to joining Costa Sur, he was Commercial Director at Hoteles Canto del Sol, where he had originally started his career in the position of Sales Manager.

Following that initial period of employment at Hoteles Canto del Sol, Villaseñor Hernandez went on to serve as Sales Manager at Hotel Solare Sunset Bay (now Samba Vallarta); Promotions Di rector at the Conventions & Visitors Bureau of Puerto Vallarta; and Sales Director at Hotel Villa Premiere, before returning to Hoteles Canto del Sol for the Commercial Director position. Vi llaseñor Hernandez holds a bachelor’s degree in Business Admi nistration, specialized in Tourism, from the University of Gua dalajara.

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About Costa Sur Resort & Spa

Costa Sur Resort & Spa is located on a private beach with a crystal-clear ocean lagoon, only 7 minutes away from Puerto Vallarta’s Romantic Zone, a picturesque neighborhood known for its art galleries, coffee shops and colorful bohemian atmos phere. The resort’s lagoon is a paradise for swimmers, snor kelers and even scuba divers. The rock barrier that protects the sandy part of the private beach serves as a natural reef for very colorful local marine life. Costa Sur’s building has a very Mexican feel, featuring thick walls and spacious bedrooms, all of which boast mesmerizing views of scenic Banderas Bay.

For more information, visit www.costasurpuertovallarta.com Salvador Villaseñor, contact: salvador@playadesolpv.com

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HOT TECH

Voice search or voice commands have proliferated since the advent of Siri on Apple’s iOS, while Amazon, Google and others have only expanded that reach with smart speakers.

As technology in business advances, people expect more than easy access to content; they want to experience it, touch it and interact with it in their daily routine. To fully engage staff and ensure they can access, interpret and present key operational data in their roles, Indonesian based hotels must offer a more immersive and seamless experience where data visualisation converges with function to maximise adoption.

Ten years ago, a company without a website was considered a dinosaur. A few years ago, mobile apps became es sential for survival. Today, on-demand, dynamic content and automated ex periences are becoming the norm for what it takes to stay relevant in the market. The more relevant data an In donesian hotel can expose to its staff on their everyday technology, the more likely they are to consume and apply it.

Even though many local hotels have adopted cloud technology, data still re mains disparate, the challenge remains around how staff can access the right data at the exact moment of need. Voi ce interaction technology, like Alexa or Google Assistant, makes that possible.

Opportunities for integrating revenue management data with voice-enabled digital assistants will be here in the future. Owners and general managers across the country will no longer need logins to a system they access once a month, nor do they need training to view hotel performance within the sof tware. Instead, they can communicate with a voice-controlled assistant sitting on their desk and never have to re member a rarely-used password again. Even internal meetings become more efficient and productive. Hotels no longer need to run standard reports for daily meetings. They can literally ask their technology to recite that in formation to them at each meeting. A voice-enabled assistants can save em ployees time and resources while still providing key performance metrics whenever called upon. It’s your per sonalised, on-command data assistant with immediate access to historical, fu ture and market data.

Voice-enabled digital assistants are simply responses to input, with pre-de termined results. All the major devices on the market have made it possible to integrate with their systems for busi ness application as well as personal use. How you manage and expose your data will dictate how simply you can work with this new technology.

If your hotel operational information is in a structured, easily-accessible sys tem, you’ll find providing it to a voi ce-enabled system less difficult. This means how you currently manage your data is crucial and key to the whole process.

Because a revenue management system typically stores hotel performance data that can be compared against the pre vious year, forecast and budget, it also provides unparalleled insight for finan cial stakeholders like controllers and finance officers. They no longer need to seek out someone with system access or learn to generate a report themselves. Simple voice commands allow them to obtain the comparative data they need to assess performance in real time.

Automated revenue technology pai red with a voice-enabled interface may modify the rules for user experience design, but it totally changes the game for hotel revenue strategy. Security and user configurations allow adminis trative users to enable the appropriate data-access permissions for each job function that then applies to any de vice. Data that once had limited access can now be made available to all appro priate teams and roles without having to train and educate each individual be cause they will interface through tech nology already used in their daily lives.

Of course, Indonesian revenue strate gy leaders stand to benefit as much as anyone else. Not only does this techno logy make them more efficient in their responsibilities, it also empowers their colleagues and departments to access the data they need, when they need it. It helps promote revenue awareness across an organisation by the simple fact that the information is so easily ac cessible by all.

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HOT TALKS
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BALI Collection PROPERTY FOR SALE
ANNIE DEAN
PROPERTIES

PRESTIGIOUS FREEHOLD VILLA IN SEMINYAK

Seminyak, Bali

REF# : VSEM698

Title : Freehold Location : Seminyak Land Area : 698 sqm Building/Flr Area : 598 sqm Price List : Rp 29.000.000.000

Prestigious freehold villa in Seminyak rests wi thin the exclusive complex just 500 metres from Petitenget Beach and within walking distance of Seminyak’s famous restaurants and beach clubs.

The villa is comprises a single-storey building and two double-storey buildings, the villa has four ensuite bedrooms, semi-open-air living and dining areas including an upper level sunset lounge, 11-metre swimming pool, and completes the picture, well-equipped gym, and air-conditio ned TV room/study.

The layout was designed to allow for privacy, if preferred, or group gatherings. On one side is the master bedroom suite, a communal study/ TV room and a small but well-equipped gym. Opposite this is a semi-open-air dining room and gourmet kitchen with a rooftop sunset loun ge and sun deck above. Completing the set is the two-storey bedroom pavilion housing two rooms on the upper floor, and one on the ground floor alongside an open-air sitting room.

Looking out over the pool and garden is the open-sided dining room, cooled by ceiling fans, equipped with a sound system and furnished with a grand wooden table that can seat up to 12 guests.

The property built in 2005 offered for sale, Free hold / Hak Milik with IMB and Pondok Wisata for commercial.

The property has an impressive rental income history, which will make this luxurious and uni que property an ultimate investment for you.

Invest in property “ Someone wise once said - “If you want a sound investment, buy property, buy land. They’re not making any more of it.” So con tact us today for property viewing!

Bedrooms : 4 Bathrooms : 4 Garages : 1 OtherFeatures : Built-In Wardrobes, Close To Schools,Close To Shops,Close To Trans port,Garden

SALES AGENT

Annie Dean Call : +62 813-3945-5009 Email : info@anniedeanproperties.com

FOR SALES INQUIRY Call +62 361 934 2440 / +6281 339 455 009 Email : info@anniedeanproperties.com

Visit our sales office: JL Bidadari 5 No 12, Seminyak - Kuta, Bali

Copyright 2018 @ Web Design & Maintenance by Yasza Creative

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MALAYSIA’S

FIRST DOUBLETREE RESORT BY HILTON OPENS IN PENANG

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MALAYSIA’S FIRST DOUBLETREE RESORT

Family-friendly seafront resort features inter-connecting rooms, a kid’s club, dining options and event space, plus access to Malaysia’s first teddy bear-the med museum, TeddyVille

PENANG, Malaysia – DoubleTree by Hilton, one of Hilton’s (NYSE: HLT) 14 market-leading brands, has celebrated the opening of its first resort-style pro perty in Malaysia: DoubleTree Resort by Hilton Penang.

Located in the vibrant beach area on Penang’s north coast, overlooking the Indian Ocean, DoubleTree Resort by Hilton Penang is a family-friendly resort with exceptional facilities for all agesincluding access to Malaysia’s first teddy bear-themed museum, TeddyVille.

This upscale resort is just 45 minutes’ drive from Penang International Airport and 20 minutes from Georgetown, the island’s UNESCO World Heritage-listed capital, which is accessible via a com plimentary shuttle bus service from the hotel.

“Blessed with a rich history, diverse cul ture and tropical scenery, Penang is a truly enchanting destination. As the first DoubleTree resort in Malaysia, we are delighted to bring the brand’s warmth and genuine hospitality to the country, as epitomized by the welcome cookie we offer to all our guests,” commented Jamie Mead, Regional General Manager, Hilton Malaysia.

Linda Giebing, DoubleTree Resort by Hilton Penang’s General Manager, ad ded; “We have experienced strong de mand since the hotel started operating in January, with high occupancy and in terest from the events sector. I am con fident that all guests will be captivated by our comprehensive range of facilities and renowned standards of hospitality.” Overlooking Miami Beach and the tur quoise seas beyond, DoubleTree Resort by Hilton Penang features a distinctive design concept that blends contempo rary style with classical Peranakan mo tifs.

There are 316 rooms and suites; all equi pped with walk-in rain showers, 40-inch LED TVs and Wi-Fi. Many rooms also feature a private balcony with sea views. Families can opt for two inter-connected rooms, which are linked by a hallway door to create a private sanctuary, com plete with double and twin bedrooms and separate bathrooms.

Families also have an array of dining op tions to choose from, including special children’s buffets at Makan Kitchen, the resort’s lively all-day dining restaurant. Alternatively, guests can pick up light snacks - including DoubleTree’s signatu re chocolate chip cookies - at The Food Store, or enjoy refreshing drinks at the Axis Lounge.

Children will be kept entertained at the kid’s club, which features a wealth of im mersive activities for youngsters, and a baby-sitting service is available.

This will allow parents to enjoy their own quality time, perhaps with a revita lizing treatment at the spa, a workout at the fitness center, or simply by relaxing around the tropical outdoor pool, which features its own beach.

All ages can then come together at Tedd yVille - a unique attraction that celebra tes the origins of the humble teddy bear. With its large, cuddly collection, this de lightful museum will captivate children and adults alike. Guests at the resort will enjoy 20% off the entrance fee.

Finally, the resort features state-of-theart conference space, including three flexible meeting rooms for events of be tween 12 and 120 delegates, an outdoor terrace and a spacious ballroom capable of handling 550 guests. This makes it the perfect setting for every occasion, from corporate conferences to social soirées and spectacular seafront weddings.

DoubleTree Resort by Hilton Penang becomes the first DoubleTree Resort in Malaysia, and joins three other Dou bleTree hotel properties in the coun try: DoubleTree by Hilton Hotel Kuala Lumpur, DoubleTree by Hilton Melaka and DoubleTree by Hilton Hotel Johor Bahru. It also becomes the 50th Dou bleTree by Hilton property in the Asia Pacific region.

The new resort is also part of Hilton Ho nors, an award-winning guest-loyalty program for Hilton’s 14 distinct brands.

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RESORT BY HILTON OPENS IN PENANG

Hilton Honors members who book di rectly through preferred Hilton channels have access to instant benefits, including free standard Wi-Fi, a flexible cash/points payment slider, an exclusive member dis count and point’s redemption for free ni ghts.

For more information or to make a reser vation at DoubleTree Resort by Hilton Pe nang, travelers may visit DoubleTree Re sort by Hilton Penang or call +60-4-892 8000. For more news on DoubleTree by Hilton openings, visit news.doubletree. com.

About DoubleTree by Hilton DoubleTree by Hilton is a fast-growing, global portfolio of more than 510 upsca le hotels with more than 121,000 rooms across six continents. DoubleTree by Hil ton prides itself on paying attention to the little details that have a big impact, from welcoming guests with its signature, warm DoubleTree Cookie to serving the communities around them.

DoubleTree by Hilton hotels offer contem porary accommodations and full-service facilities, including restaurants and loun ges, room service, health clubs, business centers and meeting and banquet spa ce. Hilton Honors members who book di rectly through preferred Hilton channels have access to instant benefits. To make reservations, travelers may visit double tree.com. Connect with DoubleTree by Hilton on facebook.com/doubletree, twi tter.com/doubletree and instagram.com/ doubletree. Learn about the latest brand news at news.doubletree.com.

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VILLA IN SABA BEACH GIANYAR BALI

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HOT FOR SALE
STUNNING
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Yangon - Myanmar’s largest city - is chang ing rapidly, and attracting more and more tourists and business travellers each year. The new Wyndham Grand Yangon Royal Lake Hotel will help meet that increasing demand, offering a tranquil escape in the bustling city. Located on the banks of Yan gon’s famous Grand Kandawgyi Lake, the new Wyndham property is an urban sanc tuary that immerses guests in the city’s rich history, culture and landscape.

The design was heavily influenced by the sense of wonder visitors experience when they first discover Yangon and the moun tainous landscape of Myanmar. For ex ample, guests arriving through the fourth floor lobby are treated to views of the lake and the shimmering Shwedagon Pagoda in the distance. The city’s characteristic brick red colour and Burmese vessels are seen in design touches throughout the hotel. A natural tone-ontone palette blended with atmospheric dim lighting in parts of the hotel creates a calm, resort-like feel, and local materials have been sourced wherever possible.

Creating a sense of discovery

The hotel’s outdoor spaces – and lake views – enhance the property’s peaceful feel and reinforce the connection to nature and local context. HASSELL deliberately created a sheltered walkway between the lobby and the dining area so guests can ex perience the outdoors before sitting down for a meal. Clever use of planting creates ‘hidden’ areas, adding to the sense of dis covery.

The interior design incorporates numer ous structural steel beams – a striking el ement that’s now a memorable part of the space. And in the lobby, the reception ta ble gives the impression of floating in the space.

As part of the mixed-use Kantharyar Cen tre, the hotel has also been thoughtfully integrated with a residential building, ser viced apartments, office tower and retail centre.

The 270-room, 36,000 sqm hotel – which includes amenities such as a swimming pool, spa, gym and international food and beverage offering – is set to open in the second half of 2018.

HASSELL HASSELL is a leading international design practice with studios in Australia, China, South East Asia, the United Kingdom and the United States of America. We judge the success of the buildings and places we de sign by the way people use and enjoy them - the clients who commission them, the people who inhabit them. Good design is about helping clients meet their needs and objectives.

It is also about the way people feel when they experience it, a sense of meaning, connection and belonging. www.hassellstudio.com

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WYNDHAM GRAND
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YANGON ROYAL LAKE
130 34th | Vol 19 | 2018 | www.hotelier-indonesia.com Heihachi Tea House Inn GASTRONOMIC JOURNEY with Booking.com HOT PLACES
Fienile Da Primo Tuscany, Italy Fienile Da Primo Tuscany, Italy Drifting Sands Beachfront Hokotika, NZ Shinwaen Kyoto, Japan Oaks Southbank Melbourne, Australia Pine Street Apartment by Stay Alfred Seattle, USA Heihachi Tea House Inn Oaks Southbank Melbourne, Australia
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Drifting Sands Beachfront Hokotika, NZ

HOT APPS

SIX SENSES HOTELS RESORTS SPAS PARTNERS WITH TIMESHIFTER NEW JET LAG APP TRANSFORMS YOUR TRAVEL

BANGKOK - Six Senses Hotels Resorts Spas has partnered with Timeshifter to improve the guests' traveling experience whether they are heading away on business or pleasure.  Guests booking directly with Six Senses will get access to the Timeshifter jet lag app which is developed with Harvard Medical School Associate Professor Steven Lockley, Ph.D. and based on the latest research in sleep and circadian neuroscience. What could be bet ter than quickly adapting to a new time zone and eliminating jet lag, and enjoying high energy levels from the moment you land?

Timeshifter, which named Six Senses Hotels Resorts Spas their official hotel partner, offers highly personalized jet lag plans based on the traveler's sleep pattern, chronotype, flight plan, and optional preferences such as pre-travel ad justment or the use of melatonin for an even faster adaptation.

Timeshifter incorporates a real world "practi cality" filter, ensuring that the advice is realistic and easy to follow; there is also a unique Quick Turnaround feature for business travelers who want to be at their best during short business trips that are not long enough to allow full ad justment.

A notification system provides simple yet powerful advice, even while in flight. Using Timeshifter is a straightforward and empowering experience, and requires no special equipment.

The algorithm behind the new Timeshifter app is al ready helping astronauts, elite athletes, and top CEOs eliminate jet lag, and perform at their very best. Now, this much-needed tool is available for everyone.

"We all love to feel good when traveling on business or pleasure, but when flying long distances jet lag can cau se stress, fatigue, moodiness and restless nights. We're delighted to partner with Timeshifter and to provide our guests with a state-of-the-art tool so they can get the most out of their time when staying with Six Senses and to be their best after they arrive back home," said Neil Jacobs, chief executive officer of Six Senses Hotels Resorts Spas.

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Jet lag is caused when the sleep-wake and light-dark cy cle shift too quickly for the 24-hour circadian clock in the brain to adapt. Timeshifter not only provides advi ce to alleviate the disruptive symptoms of jet lag such as insomnia and sleepiness, but addresses the underlying circadian disruption by rapidly resynchronizing the circa dian clock to the new time zone and reducing the nega tive impact of jet lag on other brain and body functions.

"The partnership between Six Senses and Timeshifter is showing what the future of luxury travel can be. By com bining the Six Senses Integra ted Wellness experience with the Timeshifter jet lag app, based on the latest in sleep and circadian neuroscience, guests will enjoy their vaca tions even more and perform at their very best on business trips," said Mickey Beyer-Clau sen, CEO of Timeshifter.

Guests who book a stay throu gh SixSenses.com, via email or phone will be given a spe cial code in their reservation confirmation so they can unlock a complimentary jet lag plan inside the Times hifter iOS or Android app.

The brand's overarching phi losophy, Six Senses Integrated Wellness, provides the best base possible to help guest flou rish, in tune with their natural flow. From a wide range of sig nature massages to high-tech science and high-touch therapies. From the food guests eat to the way they sleep and the experts they meet. Wellness is integrated into the whole guest experience, and beco mes a joyful way of life. And those guests who wish to go further, can take the non-invasive wellness screening and let Six Senses experts assess their health and lifestyle and recommend a personalized program in steps that they feel comfortable with.

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134 34th | Vol 19 | 2018 | www.hotelier-indonesia.com HOT DESTINATION

STAY COOL AT THE SHILLA JEJU

Mediterranean-inspired resort on scenic Jeju Island laun ches summer offer

(Seoul) – Escape the heat on the tropical island of Jeju, Ko rea, where endless vistas of the magnificent landscape and untouched natural wonders make for a memorable summer getaway.

Renowned for its subtropical climate, Jeju is listed on the UNESCO World Natural Heritage site in recognition of its unique volcanic geology, lava tubes and nature trails. Aside from its famed water sports and hiking excursions, Jeju is also home to an annual Summer Music Festival. Held ni ghtly until August 31st*, the two-hour programme features live music acts, such as Josh Moreland (American Idol) and Janice Freeman (The Voice 2017), and dance performances.

For guests seeking a rejuvenating getaway, The Shilla Jeju offers a range of leisure and wellness facilities. Serving as the ultimate hideaway, Soombi Spa Zone features a year-round heated outdoor pool surrounded by rocks, forest and a wa terfall and is connected to an indoor pool. Guests can opt to lounge on the poolside sunbeds or retreat to the private ca banas available for hire where they can browse the menu of refreshing drinks or select reading material from the book trolley. The Soombi Spa Zone also includes a Finnish sauna and Jacuzzi.

The Shilla Jeju’s Adult Pool, reserved for guests aged 19 and above, is nestled within the surrounding tropical landscape, creating a serene sanctuary. To mark its second anniversary, guests visiting the Adult Pool from 11 June to 11 July are invited to join a lucky draw where they can win dining vou chers to The Parkview’s dinner buffet, Camping Dinner, and discount coupons to the Sauna.

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To welcome the summer, The Shilla Jeju launches “Sweet Dream in Jeju”, offering all the essentials for the perfect island getaway:

• Accommodation in double or twin Standard Mountain View room

• Breakfast for two at The Parkview (free for minors under 37 mon ths)

• Complimentary access to Soombi Spa Zone

Room rates for “Sweet Dream in Jeju” start at KRW 290,000 per night, exclusive of taxes and service charge and based on two persons sharing a room.

Located in the coveted Jungmun area, The Shilla Jeju is the ultimate re sort destination with its Mediterranean-inspired architecture. Spacious guestrooms, housed in two softly-coloured buildings, are decked ex quisite décor with wide windows opening to breathtaking views of the pristine gardens or Pacific Ocean. Pastel colors are iconic to the proper ty, thoughtfully complementing the resort’s natural surroundings and creating a serene ambiance.

*Subject to weather conditions and closed on Tuesdays.

About The Shilla Hotels & Resorts Established in 1973 as the hotel sector subsidiary of Samsung Group, South Korea’s largest conglomerate, The Shilla Hotels & Resorts is the national leader in premium hospitality services.

Named after the ancient Shilla dynasty, The Shilla Hotels & Resorts was established after taking over Yeong Bin Gwan. A previous state gues thouse, its traditional Korean architecture evokes the grandeur of Ko rea’s historical past. The group’s flagship hotel The Shilla Seoul opened in 1979 next to Yeong Bin Gwan, and has since been celebrated for its exemplary Korean hospitality in an understated setting where traditio nal heritage meets elegant luxury. In 2013, the hotel underwent a major renovation under acclaimed designer Peter Remedios.

The Shilla Hotels & Resorts group owns and operates two The Shilla hotels in Seoul and Jeju. One of Korea’s leading resorts, The Shilla Jeju is the ultimate nature destination with its Mediterranean-inspired design and charming vistas of Jeju island, a UNESCO World Heritage Site.

The group unveiled its upscale Shilla Stay brand in 2013, a collection of vibrant and trendy hotels offering streamlined comfort and convenien ce. There are currently 11 Shilla Stay hotels in South Korea.

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VISTAJET LAUNCHES THE MOST EXTENSIVE CHILDREN’S PRIVATE TRAVEL PROGRAM

Adventures in the Sky: an interactive entertainment, educational activities and tailored parties in the sky to create a young traveler’s dream voyage

• Parties in the sky with world-renowned party planners

• The first children-trained cabin crew in private aviation

• Expert led approach based on data-driven insight and observations

Hong Kong, June , 2018 – VistaJet, the first and only global business aviation company, today announced the launch of Adventures in the Sky, the most extensive travelers’ program designed especially for children.

With one in four of VistaJet flights in 2017 having a child on-board*, offering activities dedicated to young travelers is proving increa singly important.

Created for passengers aged one to 16 years old, Adventures in the Sky** will turn VistaJet cabins into playrooms and party venues. Chil dren will be actively engaged with storytelling illustration books, personalized explorer bac kpacks and family activity hampers, and ser viced by children-trained hostesses, offering them special menus and a host of interactive adventures.

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Parties in the Sky

At the forefront of Adventures in the Sky is a series of themed parties, created in collaboration with world-renowned event-planners Sharky and George. Each activity is hosted on-board by an expert team, to make young fliers’ time in the air truly memorable.

Alice in the Sky takes children down the rabbit hole and into a magical world where boys and girls can host their own Mad Ha tter’s Tea Party, play flamingo croquet and the Contrariwise game.

The Secret Mission trains recruits as secret service agents to unravel an international criminal operation. Guided by an in-flight Spy Chief, new agents will receive Kings man-inspired training in the art of writing and decrypting code, taking fingerprints, crime scene techniques and secret messa ging.

For the young cinephile, Movies in the Sky will include a film crew equipped with ca mera, editing and green screen equipment to create their own movie from script wri ting and casting to make-up, acting, fil ming and special effects. Children can act out their favorite blockbuster or bring new ideas to life.

Adventure Packs

VistaJet has created a series of activity pac ks. Explorer Backpacks, personalized to the individual child’s age and their travel destination, are designed to be used both on-board and for days afterwards. For the whole family, personalized Activity Ham pers will be prepared, full of activities to create together.

To entertain its younger passengers, VistaJet has also created a series of six hand-illustrated sticker-books where chil dren can follow the adventures of protago nists Miloh and Scarlet.

Private Dining

VistaJet’s Private Dining chefs have crea ted a new menu to appeal to children from anywhere in the world and all the dishes provide the healthy requirements their pa rents expect.

A Child Expert On-Board

With many families traveling with a nan ny, VistaJet has taken the unprecedented step to train all its Cabin Hostesses with the prestigious early years education and childcare institute, Norland College. The dedicated training program covers child development and behaviors, understan ding family dynamics and recognizing times of need for families when traveling.

VistaJet is the first private aviation com pany to take these steps to provide the best service for every passenger.

* Identified as children born after June 1, 2001.

** Additional children services are dedica ted to VistaJet’s Program members. Prices on application. Services are available from multiple global locations, and in a large number of languages. www.vistajet.cn/en/children

About VistaJet

VistaJet is the first and only global aviation company. On its fleet of over 70 silver and red business jets, VistaJet has flown corpo rations, governments and private clients to 187 countries, covering 96% of the world.

Founded in 2004 by Thomas Flohr, the company pioneered an innovative busi ness model where customers have access to an entire fleet whilst paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft owners hip. VistaJet’s signature Program member ship offers customers a bespoke subscrip tion of flight hours on its fleet of mid and long-range jets, to fly them anytime, an ywhere. Customers can also request Direct one-off flights through the industry’s first end-to-end booking app or a 24/7 global team.

More VistaJet information and news at vistajet.cn/en

About Sharky and George Sharky & George is a London based chil dren’s events company that specializes in fun for all ages, through awesome games, creative activities and imaginative expe riences. The team is made up of inspiratio nal and energetic rock stars who really ‘get’ children and take huge pride in making others happy.

From regularly partying at No.10 Dow ning Street to entertaining 850 children in the garden of Buckingham Palace, Sharky & George has worked on a broad range of events. Creating private parties in Qatar, Switzerland, New York and throughout Europe, Sharky & George has worked with different cultures, and learned how to best to entertain children from around the glo be.

About Norland College

Norland was founded in 1892 by Emily Ward who recognized the need for early years care and education to be formalized. Founded on the motto Love Never Faileth, the college has a child-centered approach to training both its full-time students and in consultancy. Graduates trained at Nor land College are employed worldwide as Norland Nannies and Maternity Nurses through their in-house employment agen cy, Norland Agency.

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WISS-BELHOTEL INTERNATIONAL UNVEILS AMBITIOUS GLOBAL EXPANSION STRATEGY S

HOT PROJECTS

JAKARTA, INDONESIA – Swiss-Belhotel International, the global hospitality ma nagement chain, has revealed details of its global expansion strategy, which includes the launch of at least 60 new hotels and resorts worldwide over the next few years.

Addressing delegates at the company’s annual General Managers’ Conference, which was held at the Hotel Ciputra Jakar ta from 2-5 May 2018, Mr Gavin M. Faull, Chairman and President of Swiss-Belhotel International said that 2018 would mark the start of a period of accelerated growth for the company, following the celebration of its 30th anniversary last year.

The conference was attended by 90 of Swiss-Belhotel International’s general ma nagers and senior executives from Hong Kong, China, Vietnam, Indonesia, the Philippines, Middle East and Europe and also included a special awards ceremony with prizes for the Groups best perfor ming hotels and most outstanding mana gers and executives.

“Reaching our 30th anniversary was a major milestone for Swiss-Belhotel In ternational and I am incredibly proud of our achievements,” Mr Faull commented.

“Over the last three decades we have esta blished a world-class reputation and de veloped a diverse collection of hotels and respected brands.

We will now build on these strong foun dations as we embark on an exciting new era of growth.”

“The next five years will see a rapid expan sion of our hotel portfolio in several key markets, including Indonesia, Australasia, the Middle East, China, Vietnam and Eu rope.

This strategic vision will play to our com pany’s core strengths, whilst also capitali sing on global economic and social trends to create a successful and sustainable futu re,” he added.

Indonesia is already a key destination for Swiss-Belhotel International, with 64 properties currently operating across the country, from major tourist centres to emerging destinations.

This nationwide collection will increase by almost 50 percent in the years ahead, with 30 projects in the pipeline represen ting five of the company’s brands: Grand Swiss-Belhotel, Swiss-Belhotel, Swiss-Bel resort, Swiss-Belinn and Zest Hotels.

Australasia is another key area of growth for Swiss-Belhotel International. In Aus tralia, the group intends to boost its co llection from five to ten hotels within the next three years, including new openings in Sydney and Melbourne. It is also see king opportunities to expand its presence in New Zealand.

China was the location of Swiss-Belhotel International’s first ever signed property in 1987, and the world’s most populous country remains a priority market today. Four new Swiss-Belhotel International properties are scheduled to open in China in the coming years, located in the emer ging cities of Taiyuan, Haikou, Dongguan and Quanzhou. Further south in Vietnam, the group is aiming to expand from one hotel today to ten by 2021, including landmark openings in the popular tourist centres of Halong Bay and Nha Trang. The Middle East offers significant opportuni ties for Swiss-Belhotel International, and a series of new projects are already being developed across the region.

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HOT PROJECTS

Seven new hotels and resorts will open in 2018 alone, including the company’s inaugural properties in Oman, Kuwait and Saudi Arabia. By 2020, Swiss-Belhotel is aiming to reach an operating portfolio of 20 hotels in this dynamic region.

Last but not least, in Europe, the hotel group expects to add five new properties to its collection by 2021, including new projects in Italy, Bulgaria and Georgia. With a highly professional team, strong global support network and an extensive collection of hotel concepts, ranging from two to five stars, Swiss-Belhotel International is perfectly positioned to embark on this exciting phase of expansion. Following the ce lebration of its 30th anniversary, the company is targeting even greater success in the decades to come.

www.swiss-belhotel.com

SWISS-BELHOTEL INTERNATIONAL UNVEILS AMBITIOUS GLOBAL EXPANSION STRATEGY

142 34th | Vol 19 | 2018 |
www.hotelier-indonesia.com

Swiss-Belhotel International currently manages a portfolio of more than *145 hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Georgia, Italy and Tanzania. Awarded Indonesia's Leading Global Hotel Chain seven times, Swiss-Belhotel International is one of the world's fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professio nal development and management services in all aspects of hotel, resort and serviced residences. Offices are located in Hong Kong, New Zealand, Aus tralia, Europe, United Arab Emirates, China, Indonesia and Vietnam. *Numbers may fluctuate

143 34th | Vol 19 | 2018 | www.hotelier-indonesia.com

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